Service History 120 - RPS Appliance Repair

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2406NB9B

Near Wylie, TX 75098

John

Job Details: 01/31/2022

Customer concern that dishwasher is not draining properly. Test cycle all checks good. Found no high loop installed causing backflow from sink. Installed high loop. Ran unit to confirm no backflow situation. Machine functioning as designed. Customer advisdd that disposal not working.

We serviced a

WHIRLPOOL DISHWASHER

Model GU2400XTPB7

Near Wylie, TX 75098

John

Job Details: 01/31/2022

Customer concern unit not draining all the way. Test cycle all checks good. Found no high loop installed causing backflow. Installed high loop. Unit functioning as design.

We serviced a

KENMORE DISHWASHER

Model 66516579200

Near Saint Paul, TX 75098

John

Job Details: 01/31/2022

Customer concern of inlet valve not closing and causing overflow. Installed inlet vavle previously ordered by Sears. All checks good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB0

Near Forney, TX 75126

John

Job Details: 01/31/2022

Customer concern dishwasher is tripping breaker. Found breaker tripping with no machine plugged in. Plugged unit into disposal outlet. Cyle tested all checks good. Advised customer electrician is needed to fix issue. Machine functioning as designed.

We serviced a

SAMSUNG DISHWASHER

Model DW80M2020US/AA 00

Near Forney, TX 75126

John

Job Details: 01/31/2022

Installed previously ordered vent fan. Cycle tested all checks good.

We serviced a

LG DISHWASHER

Model LDP6797ST

Near Addison, TX 75001

Jorge

Job Details: 01/31/2022

Installed previously ordered wash motor. Tested unit and all checks good

We serviced a

LG WASHER-FRONTLOAD

Model WM0642HW

Near Coppell, TX 75019

Jorge

Job Details: 01/31/2022

"Customer concern unit moving around. Found the spider cracked causing unit to get unbalanced it also tore the door boot while inner tub moved around. Needs the spider, bearing and door boot for proper functions ; ordrng 1 3045ER1006E (Basket) and 1 AJQ35154204 (rear out tub) and 1 4986ER0001A (Door boot)"

We serviced a

WHIRLPOOL DISHWASHER

Model DU915PWPS2

Near Dallas, TX 75229

Jorge

Job Details: 01/31/2022

Customer concern unit not coming on. Cycle tested unit checked out good to manufacturer's proper functions. Unable to verify complaint

We serviced a

LG RANGE

Model LDG4315ST/00

Near Mesquite, TX 75149

Jorge

Job Details: 01/31/2022

Customer concern upper oven bake is not working. Found an error code F-9 shorted relay board. Causing upper oven to fail. Need to replace relay board for proper functions.; ordrng 1 EBR80595308 (Relay board)

We serviced a

MAYTAG DRYER-ELECTRIC

Model MDE7400AYW

Near Dallas, TX 75223

Jorge

Job Details: 01/31/2022

Customer concern unit making noise. Found worn out drum rollers. Need to replace rollers for proper functions ; ordrng 2 12001541 (Drum rollers)s

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW8000BW0

Near Frisco, TX 75033

Patrick

Job Details: 01/31/2022

Replaced tub bearing and hub. Tested unit. No leaks. All checks good.

We serviced a

LG WASHER-TOPLOAD

Model WT7100CW

Near Frisco, TX 75035

Patrick

Job Details: 01/31/2022

Replaced drain pump. Tested unit. No leaks. All checks good

We serviced a

KITCHENAID WALL OVEN

Model KEBS209BSS00

Near McKinney, TX 75069

Patrick

Job Details: 01/31/2022

"Customer concern, unit repeatedly blew thermal fuse. Blower failed to operate during diagnostic test. Must replace blower and thermal fuse. ; ordrng 1 WPW10260254 (Blower) and 1 WPW10545291 (Thermal fuse)"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB855DC3

Near Frisco, TX 75035

Patrick

Job Details: 01/31/2022

"Replaced dampers, unit has begun making scraping noise during spin. Must also replace slider assy. ; ordrng 1 W10734521 (Slider assy)"

We serviced a

KITCHENAID RANGE

Model KSEG950ESS1

Near Sumner, WA 98391

Cejay

Job Details: 01/31/2022

"Installed previously ordered bake element. Cycle tested unit, all checks good."

We serviced a

KENMORE RANGE

Model n/a

Near Bonney Lake, WA 98391

Cejay

Job Details: 01/31/2022

"Customer concern is that LF burner heats up to high when on medium. Found failed infinite switch causing burner to heat up. Needs new infinite switch. Install3d new infinite switch. Cycle tested burner, all checks good. Collected $75 deductible via card.; used 1 316436000 ( INFINITE SWITCH, SMALL ELEME) from stock"

We serviced a

WHIRLPOOL WASHER-FRONTLOAD

Model WFW6620HC0

Near Tacoma, WA 98404

Cejay

Job Details: 01/31/2022

Customer concern is that washer is leaking from the front and is becoming unbalanced. Found tear in door boot causing leak from door. Cycle tested washer with 6 bath towels with no issues. Advised customer of proper loading practices. Follow up scheduled for 02/07 8-12pm g; ordrng 1 W11314648 (bellow)

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW8500DC5

Near Puyallup, WA 98374

Cejay

Job Details: 01/31/2022

Installed previously ordered latch. Cycle tested unit all checks good

We serviced a

KITCHENAID DISHWASHER

Model KDTE504DSS0

Near Dallas, TX 75225

John

Job Details: 01/28/2022

"Customer concern dishwasher not advancing cycles. Customer advised that she has had multiple other repair companies out to fix unit.Found dishwasher already disassembled by previous repair company. Called AHS, AHS advised that they will contact customer.Auth code 86vxgm"

We serviced a

GE COOKTOP

Model JP3030SJ4SS

Near Dallas, TX 75205

John

Job Details: 01/28/2022

Customer concern cook top not functioning properly. Found installation hole to big for size of unit causing it to be installed with the weight on the glass edges instead of metal Fram. Glass has separated from mounting frame causing failure. Needs new glass cook top.; ordrng 1 WB62X24097 (Cook top)

We serviced a

WHIRLPOOL LAUNDRY CENTER

Model WET4027HW0

Near Dallas, TX 75227

John

Job Details: 01/28/2022

"Customer concern dryer taking too long to dry. Ran vent check, failed (red). Advised Customer to have vents cleaned as soon as possible. Machine functioning as designed."

We serviced a

LG DISHWASHER

Model LDF7774ST

Near Grand Prairie, TX 75050

John

Job Details: 01/28/2022

Installed previously ordered sump assembly. Found drain connection leaking behind unit. Removed extra length of drain hose and reconnected. Cycle tested all checks good.

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DVG60M9900W/A3

Near Dallas, TX 75225

John

Job Details: 01/28/2022

Installed previously ordered control board. Cycle tested all checks good.

We serviced a

MAYTAG WASHER-FRONTLOAD

Model MHW5630HC0

Near Mesquite, TX 75150

John

Job Details: 01/28/2022

"Customer concern of unit not spinning out large loads. Test cycled empty and with a load, all checks ok. Advised customer rugs are not machine washable and of proper load sizes. Unit functioning as designed."

We serviced a

KITCHENAID DISHWASHER

Model KUDE70FXSS6

Near Dallas, TX 75214

Jorge

Job Details: 01/28/2022

Customer concern that unit is leaking. Found the sump and pump broken causing a leak. Needs pumpand sump assembly for proper functions ; ordrng 1 WPW10455261 (Pump and sump assembly)

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DVE50R5200W/A3

Near Dallas, TX 75212

Jorge

Job Details: 01/28/2022

Installed previously ordered heating element. Tested unit and all checks good to manufacturer's proper functions

We serviced a

GE DISHWASHER

Model PDW7980P00SS

Near Coppell, TX 75019

Jorge

Job Details: 01/28/2022

Customer concern unit is not working properly. Found multiple fails. Unit is stuck where it's installed and could not pull unit out for complete diagnose. Previous tech tried to pull out but failed because cabinet began to break . Unable to complete diagnose due to the possible damages that will cause on the cabinets. Advised Customer to have a qualified contractor to remove cabinets from the side to resume the diagnose. The cavity of the unit is warped causing unit to be stuck where it's installed.; O-emld tckt

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW5000DW2

Near Carrollton, TX 75006

Jorge

Job Details: 01/28/2022

"Installed previously ordered belt and drive pulley. Tested and calibrated unit , all checks good to manufacturer's proper functions"

We serviced a

GE WASHER-TOPLOAD

Model GTW220ACK7WW

Near Plano, TX 75075

Jorge

Job Details: 01/28/2022

Installed previously ordered inlet valve and all checks are good

We serviced a

KENMORE DRYER-ELECTRIC

Model 11070994990

Near Dallas, TX 75240

Jorge

Job Details: 01/28/2022

"Customer concern unit is not heating or staying on. Found broken igniter, valves coils, door switch open and the door latch assembly. Need to replace for proper functions ; ordrng 1 WP3395382 (Start switch) and 1 279311 (Igniter assembly) and 1 279834 (Valve coil) and 1 279570 (Dryer door latch kit)"

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV45H7000EW/A202

Near Rowlett, TX 75088

Patrick

Job Details: 01/28/2022

"Customer concern, unit not heating. Verified. Found open element. Replaced from truck stocked part. Tested unit. All checks good; used 1 DC97-14486A (Element) from stock"

We serviced a

GE DISHWASHER

Model GLD5850L00CS

Near Mesquite, TX 75149

Patrick

Job Details: 01/28/2022

"Replaced drain pump, drain hose, and feed line. Tested unit. All checks good. ; used 1 41045 (Feed line) from stock"

We serviced a

MAYTAG WASHER-FRONTLOAD

Model MHW5630HC0

Near Garland, TX 75040

Patrick

Job Details: 01/28/2022

"Customer concern, unit making loud banging noise during use. Ran rinse and spin with several children's coats. Good fill, good agitate, good spin. Of balance error code. Likely loading issue. No fault detected at this time"

We serviced a

MAYTAG DRYER-GAS

Model MGD6630HC0

Near Garland, TX 75040

Patrick

Job Details: 01/28/2022

"Customer concern, unit squeeking loudly. Confirmed, found idler pulley seized. Must replace idler assy. And belt. Used parts from truck stock. Tested unit. All checks good. ; used 1 W10837240 (Idler assy), and 1 661570V ( Belt) from stock"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB835DW

Near Plano, TX 75023

Patrick

Job Details: 01/28/2022

Replaced lid assy. Tested unit. All checks good.

We serviced a

GE DISHWASHER

Model GDT695SMJ0ES

Near Frisco, TX 75034

Patrick

Job Details: 01/28/2022

Replaced board. Tested unit it. All checks good at this time.

We serviced a

KITCHENAID DISHWASHER

Model KUDS35FXSS4

Near Plano, TX 75025

Patrick

Job Details: 01/28/2022

"Customer concern, not washing dishes, upper rack falling from slides. F10e1 dispenser, f6e1low water, f6e6 cool water, f5e1 door sw stuck open. Found motor grinding, upper spray arm not turning. Must replace sump and upper rack adjusters. ; ordrng 1 WPW10780877 (Sump assy) and 1 W10712394 (Adjusters), states that autho needed"

We serviced a

KITCHENAID COOKTOP

Model KECC604BBLOO

Near Wylie, TX 75098

Patrick

Job Details: 01/28/2022

Replaced infinite sw. Tested unit. All checks good.

We serviced a

FRIGIDAIRE DISHWASHER

Model LFID2426TF3A

Near Parkland, WA 98444

Cejay

Job Details: 01/28/2022

"Customer concern is that dishwasher does not start and is leaking. Dishwasher was flooded apon arrival. Water leaking from float. Evacuated water, cycle tested unit. Dishwasher is working as designed. Possible back flow issue into dishwasher is probable cause of overfill. Stress testedthe pump 25x with no issue. Unit completed rinse cycle with no issues. Advised customer if dishwasher is filling over night or when not in use to call a plumber."

We serviced a

GE DISHWASHER

Model GSD3230ZZ3WW

Near Tacoma, WA 98409

Cejay

Job Details: 01/28/2022

Customer concern is that dishwasher only fills with water but does not operate. Evacuated water from. Unit through drain hose. Checked pump for clog. Voltage check at drain solenoid 120v Voltage to otor 120v. Found seized wash motor causing unit not to operate. Needs new motor pump complete. Requires Auth.; ordrng 1 WD26X10013 (motor/pump assy)

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA45T3200AW/A4

Near Tacoma, WA 98408

Cejay

Job Details: 01/28/2022

Customer concern is that washer basket rotates only once then stops. Found controll board not sending voltage to motor also found short in motor. Needs new controll board and motor. Parts show out of stock advised customer may take time to recive.; ordrng 1 DC92-02636A (ASSY KIT) and 1 DC31-00080B (DRIVE MOTOR)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Lakewood, WA 98498

Cejay

Job Details: 01/28/2022

Customer concern is that dishwasher top rack has fallen. Found broken adjusted. Needs new adjuster assembly. Installed new adjuster kit. Verified functionality of the adjusters. All checks good; used 1 W10712395 (ADJUSTER) from stock

We serviced a

GE RANGE

Model ZDP48L6RH5SS

Near Eatonville, WA 98328

Cejay

Job Details: 01/28/2022

"Customer concern is that range front right burner keeps trying to ignite even when lite. Found failed spark module. Needs new spark module, ignitor, ignitor switch, ignitor switch kit. 1-5pm requires Auth requires second tech.; ordrng 1 WB02X10822 (ignitor) and 1 WB24X10091 (ignitor switch) and 1 WB24X10092 (kit igntr swtch 180d) and 1 WB13K10031 (module spark)"

We serviced a

KITCHENAID DISHWASHER

Model KUDC10FXSS1

Near Wylie, TX 75098

John

Job Details: 01/27/2022

Customer concern dishwasher not turning on. Cycle breaker off and back on. Unit now functioning as designed.

We serviced a

WHIRLPOOL WALL OVEN

Model IBD350DS01

Near Dallas, TX 75248

John

Job Details: 01/27/2022

Customer concern oven shut off during clean cycle and left door locked. Manually unlocked door. Found open thermal fuse causing no power. Needs new thermal fuse.; ordrng 1 WPW10545291 (Thermal fuse)

We serviced a

SAMSUNG DISHWASHER

Model FFID2426TD0A

Near Lewisville, TX 75067

John

Job Details: 01/27/2022

Customer concern dishwasher not receiving water flow. Had Customer sign damage waiver in order for me to remove baseboard covering bottom acces to unit. Found water service valve to dishwasher closed causing no fill. Open water valve. Cycle tested all checks good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF760SADM3

Near Frisco, TX 75035

John

Job Details: 01/27/2022

"Customer concern dishwasher not heating. Tested heating element checks OK, tested thermistor ohms in range, found shorted control board causing no heat. Also found debris in mid spray arm causing poor washing. Needs new control board and mid spray arm. Ahs to supply parts. ; ordrng 1 W11108143 (Control board) and 1 WPW10498900 (Spray arm)"

We serviced a

WHIRLPOOL DISHWASHER

Model DU1345XTVQ5

Near McKinney, TX 75069

John

Job Details: 01/27/2022

Customer concern unit is powering in but not starting. Found broken wire at inlet valve. Causing unit not to fill or start. Repaired wire. Cycle tested all checks good.

We serviced a

KENMORE WALL OVEN

Model 79048913410

Near Coppell, TX 75019

John

Job Details: 01/27/2022

Installed previously ordered microwave door. Cycle tested all checks good.

We serviced a

GE WASHER-TOPLOAD

Model GFW450SSM1WW

Near Carrollton, TX 75006

John

Job Details: 01/27/2022

Customer concern water in pedestal. Removed water from pedestal. Cycle tested for leaks. No leaks found. Unit functioning as designed.

We serviced a

GE DISHWASHER

Model GDT645SSN3SS

Near Richardson, TX 75080

John

Job Details: 01/27/2022

"Customer concern dishwasher not heating and lights burned out on display. Found thermal cut off tripped, causing no heat. Reset TCO, unit now heats. Needs new UI Board.; ordrng 1 WD21X25371 (UI board)"

We serviced a

KITCHENAID RANGE

Model KDRP407HSS4

Near Dallas, TX 75208

Jorge

Job Details: 01/27/2022

Installed previously ordered control board. Tested unit and all checks good

We serviced a

LG DRYER-ELECTRIC

Model DLG5988S

Near Coppell, TX 75019

Jorge

Job Details: 01/27/2022

Installed previously ordered blower. Tested unit and all checks good

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED9200SQ1

Near Dallas, TX 75205

Jorge

Job Details: 01/27/2022

"Customer concern unit not heating. Found open heating element causing unit not to heat.replaced heating element , tested ventilation and all checks good to manufacturer's proper functions ; used 1 WP8544771 (Heating element) from stock"

We serviced a

GE WASHER-TOPLOAD

Model GTW840CSN0WS&>

Near Mesquite, TX 75150

Jorge

Job Details: 01/27/2022

Installed previously ordered rods and springs. Tested unit and all checks good

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF350ANW/AA

Near Garland, TX 75040

Patrick

Job Details: 01/27/2022

"Cuisine concern, unit constantly filling even when turned off. Going off balance. Found inlet valve stuck open. Must replace cold water inlet valve and lower shocks.; ordrng 1 DC62-00142G (Cold inlet valve) and 2 DC66-00470B (Front shocks)s and 2 DC66-00470A (Rear shocks)s"

We serviced a

GE DRYER-ELECTRIC

Model GTD65EBSJ3WS

Near Garland, TX 75040

Patrick

Job Details: 01/27/2022

Found multiple schematic drawings incorrect. Replaced thermostats previously ordrred. Wrong part again. Please rs asap.; ordrng 1 WE4M398 (Thernostat) and 1 WE04X26138 (Thermostat)

We serviced a

WHIRLPOOL WALL OVEN

Model RBD307PVS02

Near Rockwall, TX 75087

Patrick

Job Details: 01/27/2022

"Turned off breaker, replaced element, when attempting to repower the unit found breaker would not reset. Disassembled oven and found no shorted components. Disconnected power from unit totally and breaker would still not reset. Called ahs to have electrician dispatched to restore power to oven. Case number remains the same."

We serviced a

WHIRLPOOL WALL OVEN

Model WOD51EC0AS04

Near Forney, TX 75126

Patrick

Job Details: 01/27/2022

Replaced thermal fuse. Tested unit. All checks good

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVW7230HWO

Near Combine, TX 75159

Patrick

Job Details: 01/27/2022

"Customer concern unit will not start cycle. F7e4 basket re-engagement failure. Ran diag cycle. Unit agitated and spun. Calibrated. Ran cycle, auto canceled after 2 min of sensing. Must replace clutch kit. Part in stock on truck. Replaced slider. Tested unit, cutChecks good. ; used 1 W10734521 (Slider) from stock"

We serviced a

GE DISHWASHER

Model GDT625PSJ4SS

Near Mesquite, TX 75149

Patrick

Job Details: 01/27/2022

"Replaced ui, set personality. Tested unit. All checks good."

We serviced a

WHIRLPOOL DISHWASHER

Model DU1055XTSS3

Near Rowlett, TX 75088

Patrick

Job Details: 01/27/2022

"Customer concern, unit not draining. Confirmed. Removed obstruction from drain hose. Verified operation. All checks checks good."

We serviced a

GE DISHWASHER

Model GSD4060D35SS

Near Puyallup, WA 98375

Cejay

Job Details: 01/27/2022

"Customer concern is that dishwasher is not draining, found failed drain pump. Needs new drain pump assembly. Follow up scheduled for 02/04 10-2 pm; ordrng 1 WD26X10051 (mechanism s/s asm) and 1 WD02X10067 (screw 8-16 hxw 1/2 s)"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVW6230HW0

Near Lake Tapps, WA 98391

Cejay

Job Details: 01/27/2022

Customer concern is that washer is getting stuck in agitation cycle twice for 12 hours. No prior error codes stored. Ran diagnostics cycle with no codes. Tested all components individually via service mode with no codes. Recalibrated washer. Advised customer if problem persists to schedule another visit.

We serviced a

SAMSUNG RANGE

Model NE58K9430SS/AA

Near Orting, WA 98360

Cejay

Job Details: 01/27/2022

Customer concern is a Crack in cooktop from impact. Needs new glasses top. Requires Auth. ; ordrng 1 DG94-00889B (ASSY FRAME COOK TOP)

We serviced a

KENMORE WASHER-TOPLOAD

Model 11027092602

Near Tacoma, WA 98446

Cejay

Job Details: 01/27/2022

"Customer concern is that washer continues to shows F1 code. Visually inspected pressure hose for kinks, all checks good. F1 error code still persists. Needs new main controll. Advised customer parts show out of stock and may take time to recive.; ordrng 1 WPW10189966 (Control board)"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB855DC3

Near Fircrest, WA 98466

Cejay

Job Details: 01/27/2022

"Installed previously ordered lid lock. Cycle tested unit, all checks good."

We serviced a

KENMORE WASHER-TOPLOAD

Model 11028002010

Near Tacoma, WA 98406

Cejay

Job Details: 01/27/2022

"Installed previously ordered lid lock and door strike. Cycle tested unit, all checks good."

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF45R6100AP/US

Near McKinney, TX 75070

John

Job Details: 01/26/2022

"Customer concern washer not spinning at all. Cycle tested in spin and wash, checks OK. Test cycle empty and with load, checks OK. Unable to verify complaint, machine functioning as designed at time of service."

We serviced a

GE DISHWASHER

Model GDT535PSMBSS

Near The Colony, TX 75056

John

Job Details: 01/26/2022

"Customer concern all buttons on dishwasher washer are unresponsive. Using newfi, found multiple ui errors stored. Test cycled wash and drain pumps, both receiving insufficient voltage to activate. Needs new ui board and control board.; ordrng 1 WD21X28609 (Ui board) and 1 WD21X29658 (Control board)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Frisco, TX 75034

John

Job Details: 01/26/2022

Installed previously ordered dispenser. Cycle tested all checks good.

We serviced a

GE DISHWASHER

Model PDT720SSH6SS

Near Frisco, TX 75034

John

Job Details: 01/26/2022

"Customer concern dishwasher tripping breaker even when not in use. Cycle tested unit, all checks good. Advised Customer electrician is required to correct issue."

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW7120HW0

Near Allen, TX 75013

John

Job Details: 01/26/2022

Customer concern washer going out of balance while washing and dropping black foam also the dispensar not functioning properly. Found plugged dispenser outlet causing detergent levels to read inaccurately. Cleared outlet. Checked suspension rods functioning properly. Found black rubber bumper pads worn causing black foam to be dropped from inside of machine. Advised Customer about washing more than one item at a time to fix balancing issue. Machine functioning as designed.

Near Allen, TX 75002

John

Job Details: 01/26/2022

Customer concern gas valve not turning at all. Found seized gas valve. Needs new gas valve.; ordrng 1 WB19T10084 (Gas valve)

We serviced a

GE WASHER-TOPLOAD

Model GTW460ASJ6WW

Near Plano, TX 75075

John

Job Details: 01/26/2022

"Customer concern washer dripping water when not in use. Found inlet valve not seating properly, causing dripping. Needs new inlet inlet valve.; ordrng 1 WH13X26535 (Inlet valve)"

We serviced a

KENMORE WASHER-FRONTLOAD

Model 79641262610

Near Dallas, TX 75235

Jorge

Job Details: 01/26/2022

Installed previously ordered drain hose tested unit and all checks good to manufacturer's proper functions

We serviced a

FRIGIDAIRE WASHER-TOPLOAD

Model GLWS1339ESO

Near Dallas, TX 75219

Jorge

Job Details: 01/26/2022

Customer concern washer leaking water .found an open solenoid on water valve. Causing water to leak into tub. Needs new water valve for proper functions ; ordrng 1 134211400 (Water valve)

We serviced a

GE DISHWASHER

Model PDT715SYN0FS

Near Dallas, TX 75231

Jorge

Job Details: 01/26/2022

Customer concern unit is leaking from the bottom right side. Found the wash motor cracked causing water to go through it. Needs the wash motor assembly for proper functions ; ordrng 1 WD19X25700 (Wash motor assembly)

We serviced a

GE WASHER-TOPLOAD

Model GTWN4250D0WS

Near Dallas, TX 75229

Jorge

Job Details: 01/26/2022

Customer concern that washer is not draining. Cycle tested unit also did the units self diagnostic procedures and was unable to verify complaint. All checks are good

We serviced a

GE WASHER-TOPLOAD

Model GFW550SSN0WW

Near Dallas, TX 75220

Jorge

Job Details: 01/26/2022

Installed previously ordered lock assembly. Tested unit and all checks good to manufacturer's proper functions

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA45N3050AW/A4

Near Dallas, TX 75212

Jorge

Job Details: 01/26/2022

Installed previously ordered lock assembly. Tested unit and all checks good

We serviced a

WHIRLPOOL DISHWASHER

Model GU2275XTVY1

Near Dallas, TX 75206

Jorge

Job Details: 01/26/2022

Customer concern unit leaking.found the door gasket worn down needs new gasket for proper functions ; ordrng 1 W10542314 (Door gasket)

We serviced a

KENMORE WASHER-FRONTLOAD

Model 110.429222

Near Dallas, TX 75214

Jorge

Job Details: 01/26/2022

Customer concern washer not working. Found the motor control board shorted out cause the washer to not drain or spin. Need to replace motor control board for proper functions ; ordrng 1 W10756692 (Motor board control)

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW6400SW3

Near Carrollton, TX 75007

Patrick

Job Details: 01/26/2022

"Customer concern, unit leaks large amount of water. Ran normal cycle with towels in basket. Good fill, good recirculation, good drain, no leak noted. Significant bearing noise from drive system during spin. Basket hanging off camber. Could cause fill water to miss basket. Must replace dampers. ; ordrng 1 W10820048 (Dampers)"

We serviced a

MAYTAG WASHER-TOPLOAD

Model LAT9416AAE

Near Carrollton, TX 75007

Patrick

Job Details: 01/26/2022

Replaced bleach hose. Tested unit. All checks good.

We serviced a

GE WALL OVEN

Model JT5000SF3SS

Near Rockwall, TX 75087

Patrick

Job Details: 01/26/2022

"Customer concern, f96 error code. Unit stops cooking. Verified 56 stored f96 errors. Ran turns but too slowly. Speed sensor does not register any rpm at all. Must replace fan assy and sensor. ; ordrng 1 WB27T11463 (Speed sensor) and 1 WB26X31060 (Cooling fan)"

We serviced a

WHIRLPOOL DISHWASHER

Model DO1030XTXS1

Near Rockwall, TX 75087

Patrick

Job Details: 01/26/2022

"Customer concern, unit tripping breaker. Breaker will not reset. Found control burned and melted, harness destroyed by fire. Must order harness and main control. All parts listed as backorder. ; ordrng 1 W10906417 (Control) and 1 WPW10348443 (Harness)"

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF45R6100AC/US

Near Rowlett, TX 75089

Patrick

Job Details: 01/26/2022

"Customer concern, unit walking during spin. Found unit had moved about 1ft from set location on arrival. Ran spin cycle with empty drum. Some vibration during high spin. Found detached lower front counterweight. Found large hole in front tub where vounterweight detached. Must replace front tub and counterweight. Tub listed as NLA. LOWES TO RESEARCH PART.; ordrng 1 DC97-21448A (Front tub) and 1 DC67-00999A (Counter weight)"

We serviced a

FRIGIDAIRE DISHWASHER

Model LFBD2409LF3C

Near Rockwall, TX 75032

Patrick

Job Details: 01/26/2022

"Customer concern, not draining. Unit partially disassembled on arrival. Reassembled. Manual cancel, good drain. Ran quick cycle. Good fill, good spray, good dispenser, good drain. Cleaned filter, no vitally found at this time, unit checks all good"

We serviced a

GE DISHWASHER

Model GSD4020Z07BB

Near Heath, TX 75032

Patrick

Job Details: 01/26/2022

"Customer concern, unit not draining. Tub full of water on arrival. Solenoid operation good first two tries then no drain. Good drain when manipulated hand. Must race sump assy.; ordrng 1 WD26X10013 (Sump assy)"

We serviced a

GE WALL OVEN

Model JT5500SF3SS

Near Rockwall, TX 75032

Patrick

Job Details: 01/26/2022

"Customer concern, upper oven 50* low lower oven 25*low. No error codes. Bake, broil, and convect all function. Set at 350 convect. Confirmed good temps on 4 separate thermometers. Nofaultfound at this time. All checks good"

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA52M7750AV/A4

Near Gig Harbor, WA 98332

Cejay

Job Details: 01/26/2022

Installed previously ordered lid assembly. Verified functionality of the lid. All checks good

We serviced a

SAMSUNG RANGE

Model NE58K9560WS/AA03

Near Tacoma, WA 98404

Cejay

Job Details: 01/26/2022

Installed previously ordered main and sub PCB. Wire harness. Incorrect wire harness ordered.Wire harness DG96-00360A is the wire harness needed. DC signal wire. Part shows out of stock advised customer may take time to recive.; ordrng 1 DG96-00360A (ASSY WIRE HARNESS-DC SIGNAL)

We serviced a

FRIGIDAIRE DISHWASHER

Model GLDB656JS0

Near Tacoma, WA 98406

Cejay

Job Details: 01/26/2022

"Installed previously ordered gasket, springs x2 and linkage x2 cycle tested unit. Is still leaking from bottom of door found torn sweeper seal. Needs new sweeper seal. Follow up scheduled for 02/01 8-12; ordrng 1 809006501 (Sweeper seal.)"

We serviced a

MAYTAG WASHER-FRONTLOAD

Model MHW5100DW0

Near Tacoma, WA 98404

Cejay

Job Details: 01/26/2022

"Customer concern is washer is not spinning. Door locked on arrival. Reset washer, mixed undersized load inside. Cycle tested unit empty with no issues. Cycle tested washer with 6 bath towels with no issues twice. All checks good. Advised customer on proper loading practices."

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW5000DW2

Near Puyallup, WA 98371

Cejay

Job Details: 01/26/2022

Customer concern is that washer is not spinning and is making a noise during operation. Found worn drive pully causing washer not to spin also causing noise during operation. Needs new drive pully. Follow up scheduled for 02/01 8-12pm; ordrng 1 W10721967 (drive pulley)

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF45K6500AV/A2-11

Near Dallas, TX 75216

Jorge

Job Details: 01/25/2022

Customer concern washer not working. Found the start/pause button internally broken causing unit not to start wash.. need to replace panel for proper functions ; ordrng 1 DC97-20444C (Panel control assy) and 1 DC97-04973B (Boot spring)

We serviced a

FRIGIDAIRE WASHER-TOPLOAD

Model FFTW4120SW

Near Forney, TX 75126

Jorge

Job Details: 01/25/2022

Customer concern washer not draining. Found drain pump broken from the impeller causing water not to drain out. Needs drain pump replacement for proper functions ; ordrng 1 5304511361 (Drain pump)

We serviced a

FRIGIDAIRE DRYER-ELECTRIC

Model FFRE4120SW

Near Forney, TX 75126

Jorge

Job Details: 01/25/2022

Customer concern unit not working. Found the motor is shorted out. Needs motor for proper functions ; ordrng 1 5304511430 (Motor)

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW5000DW1

Near Rockwall, TX 75032

Jorge

Job Details: 01/25/2022

Installed previously ordered rods .tested unit and all checks good