Near Puyallup, WA 98373
Branden W.
Job Details:
10/20/2020
WALL OVEN GE JT3500DF3WW
Customer concern is that lower oven door stuck locked after clean cycle. Unlocked door with coat hanger wire. Found door lock bent causing misalignment with door catch. Realigned door lock. Cycle tested lock numerous times. All checks good.
Near Spanaway, WA 98387
Jacob P.
Job Details:
10/20/2020
WALL OVEN MAYTAG MEW9530FZ02
"Installed broil element and control board. Tested cycled, all checks ok."
Near Graham, WA 98338
Nick R.
Job Details:
10/20/2020
DRYER-ELECTRIC SAMSUNG DVE45N5300V/A3
Installed new control board cycle tested all checks good
Near Spanaway, WA 98387
Branden W.
Job Details:
10/20/2020
DISHWASHER GE GDF620HMJ2ES
Customer concern is dishwasher flooded kitchen. Found hole in diverter assembly hose causing very large water leak when dishwasher is running. Leak caused floor damage. Needs new diverter assembly. Next service 10/23 8-12; ordrng 1 WD19X25278 (Diverter assembly)
Near South Hill, WA 98374
Branden W.
Job Details:
10/17/2020
WASHER-TOPLOAD SAMSUNG WA45H7000AW/A2 02
"Customer concern is that washer someti, sometimes, overflows and leaks a small amount of water from front left corner. Cycled tested through quick wash and rinse cycle. No leaks found. Multiple overflow errors stored. Per stg need to replace main pba and pressure sensor. Also found broken washplace cap. Needs new wash plate cap. Floor damaged prior to service. ; ordrng 1 DC92-01625B (ASSY PCB MAIN) and 1 DC96-01703C (SENSOR PRESSURE) and 1 DC66-00777A (PULSATOR CAP)"
Near Puyallup, WA 98372
Nick R.
Job Details:
10/17/2020
WALL OVEN KITCHENAID KEBC147KBL0
Preformed pm check cycle tested all checks good.
Near Puyallup, WA 98372
Nick R.
Job Details:
10/17/2020
WASHER-TOPLOAD MAYTAG MVWC565FW1
Installed control board cycle tested all checks good.
Near Steilacoom, WA 98388
Jacob P.
Job Details:
10/17/2020
DISHWASHER WHIRLPOOL WDT780SAEM1
Customer concern of unit not washing dishes. Found wash pump not moving water. Good voltage to wash pump. Needs new wash pump. ; ordrng 1 W11032770 (Wash pump)
Near Puyallup, WA 98374
Nick R.
Job Details:
10/17/2020
DRYER-ELECTRIC MAYTAG 464MEDB835DW
Preformed pm check cycle tested all checks good
Near Tacoma, WA 98444
Nick R.
Job Details:
10/17/2020
DRYER-ELECTRIC MAYTAG MEDC215EW1
Customer concern that dryer is making a humming sound and the drum doesn't turn. Found plastic in the blower wheel stopping the motor from running a cycle. Removed plastic cycle tested all checks good.
Near Bonney Lake, WA 98391
Nick R.
Job Details:
10/17/2020
WASHER-FRONT LOA WHIRLPOOL WTW8500DC
Customer concern that washer that washer is making a grinding sound and won't complete a cycle. Found a work clutch causing washer not to switch between spin and agitate. Needs new clutch and clutch magnet.; ordrng 1 W10734521 (Clutch) and 1 W10754448 (Clutch magnet)
Near Lakewood, WA 98499
Branden W.
Job Details:
10/17/2020
DRYER-ELECTRIC SAMSUNG DV45H7000EW/A2 01
Customer concern is that dryer does not heat. Found open heating element causing no heat. Also found seized idler pulley. Needs new heating element and idler pulley. Declined to repair at this time. Customer refused to pay service fee. DO NOT SERVICE THIS ADDRESS.
Near Puyallup, WA 98371
Branden W.
Job Details:
10/17/2020
WASHER-TOPLOAD KENMORE 11022622100
"Arrived to install new transmission. Found transmission seized to brake drive. Unable to remove transmission without damaging drive. Also found water pump leaking. Also found one bolt securing transmission snapped inside of support assembly. Needs new support assembly. Needs auth. ; ordrng 1 W10820043 (brake & drive tube) and 1 280184 (support) and 1 WP3400516 (screw) and 1 WP3363394 (drain pump) and 1 W10814296 (gasket) and 1 WP389140 (drive block), states that autho needed"
Near Tacoma, WA 98498
Nick R.
Job Details:
10/17/2020
DISHWASHER KENMORE 66515798791
Preformed pm check cycle tested all checks good
Near Tacoma, WA 98446
Nick R.
Job Details:
10/17/2020
DISHWASHER KENMORE 66514565N611
Preformed pm check cycle tested all checks good.
Near , WA 98321
Nick R.
Job Details:
10/17/2020
WASHER-FRONT LOA KENMORE 79641072310
Istalled new hose cycle tested all checks good
Near Enumclaw, WA 98022
Nick R.
Job Details:
10/17/2020
DRYER-ELECTRIC SAMSUNG DVE60M9900V
"Customer concern that dryer starts as soon as the door is closed, found the motor relay stuck causing dryer to run when the door is closed needs new control board. Needs authorization ; O-emld tckt"
Near Spanaway, WA 98387
Branden W.
Job Details:
10/17/2020
WASHER-TOPLOAD KENMORE 11082891830
"Customer concern is that washer makes loud noise and does not work. Found oil leaked from transmission causing unit to make noise and not work. Also found motor shaft rusted to drain pump caused by pump seal leaking. Needs new motor and pump. Needs auth. ; ordrng 1 3360629 (gear case) and 1 WP661600 (drive motor) and 1 WP3363394 (drain pump) and 1 285785 (clutch) and 1 285753A (coupling,motor) and 2 WPW10086010 (retainer)s"
Near Puyallup, WA 98375
Jacob P.
Job Details:
10/17/2020
WALL OVEN KENMORE 79042003605
"Came to install control board and temp probe. Found control board bad out of box. Needs new control board. ; ordrng 1 316460201 (Control board), states that autho needed"
Near Buckley, WA 98321
Nick R.
Job Details:
10/17/2020
WASHER-TOPLOAD KENMORE 11027072604
Customer concern that washer is leaking. Found leak coming from the bearing and shaft. Also found washer with a bad bearing. Needs new bearing. ; ordrng 1 W10435302 (Bearing)
Near Bonney Lake, WA 98391
Nick R.
Job Details:
10/17/2020
WASHER-FRONT LOA LG WM3670HWA
Customer concern that the knob doesn't always change the cycle. Found display board knob port striped stopping the washer from changing cycle. Needs new display board. ; ordrng 1 EBR78534427 (Display board)
Near Bonney Lake, WA 98391
Branden W.
Job Details:
10/17/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0
Installed new wash pump. Cycle tested x3. All ops good.
Near Tacoma, WA 98445
Branden W.
Job Details:
10/17/2020
WASHER-TOPLOAD LG WT1701CV
Customer concern is that washer makes grinding noise with very heavy loads. Test cycled with 15 bath towels on turbo wash and on heavy duty cycles. No abnormal noises heard at this time. Advised to call if issue persists.
Near Lakewood, WA 98498
Branden W.
Job Details:
10/17/2020
DISHWASHER MAYTAG MDB4949SDM0
Installed new door seal. Cycle tested. All checks good.
Near Tacoma, WA 98467
Nick R.
Job Details:
10/17/2020
WASHER-TOPLOAD LG WT1101CW
Installed new suspension rods and control board cycle tested all checks good
Near Tacoma, WA 98445
Branden W.
Job Details:
10/17/2020
DRYER-ELECTRIC SAMSUNG DV48J7770EP/A2 02
"Customer concern is that dryer shut down mid cycle and would not start. Found idler pulley worn through causing belt to come off causing unit to not start. Needs new idler pulley and belt. Installed new idler pulley and belt. Vacuumed inside of dryer. Cleaned and lubed rollers. Cycle tested. All checks good. ; used 1 DC93-00634A (IDLER ASSEMBLY), and 1 6602-001655 (BELT) from stock"
Near Tacoma, WA 98444
Branden W.
Job Details:
10/17/2020
WASHER-TOPLOAD WHIRLPOOL GST9679PW3
Customer concern is that washer leaks. Cycle tested washer. No leaks from washer found. Did find drain standpipe backing up in wall and overflowing. Advised customer that a plumber is needed. Also advised that it appears there is fungus growing inside of the wall.
Near Tacoma, WA 98465
Branden W.
Job Details:
10/17/2020
DRYER-ELECTRIC MAYTAG MEDZ600TB2
Customer concern is that dryer will not power on. Found poor connection from user interface to P5 terminal on main board. Cleaned both sides of connection. Cycle tested. All checks good.
Near Spanaway, WA 98387
Jacob P.
Job Details:
10/17/2020
DISHWASHER GE GSD3300R20BB
"Installed previously ordered motor and sump assy and baffles. Test cycled, all checks ok"
Near Lake Tapps, WA 98391
Nick R.
Job Details:
10/17/2020
OTHER GE JVM1750DP2BB
Preformed pm check cycle tested all checks good
Near Gig Harbor, WA 98335
Branden W.
Job Details:
10/17/2020
DRYER-ELECTRIC SAMSUNG n/a
Customer is that dryer is making noise. Found right rear roller off of shaft and left rear roller worn. Replaced both rear rollers. Lubed front rollers and idler pulley. Vacuumed inside of dryer. Cycle tested. All checks good. ; used 2 DC97-16782A (DRUM ROLLER) from stock
Near Spanaway, WA 98387
Jacob P.
Job Details:
10/17/2020
RANGE SAMSUNG NE59J7630SG/AA
"Installed previously ordered infinite switch. Advised customer that steam clean cycle will only run for 20 minutes and self clean will run for 3 hours. Test cycled, all checks ok."
Near Enumclaw, WA 98022
Nick R.
Job Details:
10/17/2020
OTHER KENMORE 25328432809
Preformed pm check cycle tested all checks good
Near Puyallup, WA 98375
Jacob P.
Job Details:
10/14/2020
WALL OVEN KENMORE 79042003605
Customer concern of temps jumping sporadically on display. Found control board not reading temp probe correctly and temp probe ohms out of range. Needs new control board and temp probe. ; ordrng 1 316460201 (Control board) and 1 316217002 (Temp probe)
Near Tacoma, WA 98404
Branden W.
Job Details:
10/14/2020
DRYER-ELECTRIC SAMSUNG DVE50M7450W/A3
Customer concern is that lint screen housing cracked and is snagging clothes. Needs new housing. ; ordrng 1 DC97-16741B (ASSY COVER FILTER) and 1 DC97-16742A (ASSY CASE FILTER)
Near Gig Harbor, WA 98335
Nick R.
Job Details:
10/14/2020
WASHER-TOPLOAD KENMORE 11015842400
"Customer concern that washer is making a grinding sound. Found a broken gear inside the transmission and a worn clutchand coupler , needs new transmission and clutch, and coupler. ; ordrng 1 3360629 (Gear case assy) and 1 285785 (Clutch) and 1 285753A (Coupling)"
Near Tacoma, WA 98499
Jacob P.
Job Details:
10/14/2020
WASHER-TOPLOAD GE GTW680BSJ4WS
Customer concern of unit leaving clothes wet at end of cycle. Found worn suspension rods causing machine to go out of balance. Needs new suspension rods. ; ordrng 2 WH16X26911 (Left suspension rod)s and 2 WH16X26910 (Right suspension rod)s
Near Tacoma, WA 98409
Jacob P.
Job Details:
10/14/2020
DISHWASHER GE GDF530PGM0WW
"Customer concern of unit leaking and door seal came out. Reinstalled door seal. Cleaned lower door seal, leveled and secured machine properly. Customer also stated the top rack falls sometimes. Found cap on left side broken and wheel missing from right rack. Needs new left slide and roller assy. Slide out of stock, AHS to supply parts. ; ordrng 1 WD12X22801 (Roller assy) and 1 WD30X25058 (Left slide)"
Near Puyallup, WA 98374
Nick R.
Job Details:
10/14/2020
DRYER-ELECTRIC SAMSUNG DV5086K00EV/A3 01
"Customer concern that dryer makes a lot of noise. Found both back roller seized causing dryer to make a lot of noise, needs two new back rollers. Installed new back rollers cycle tested all checks good ; used 2 DC97-16782A (DRUM ROLLER) from stock"
Near DuPont, WA 98327
Jacob P.
Job Details:
10/14/2020
WASHER-FRONT LOA WHIRLPOOL WFW94HEXL2
"Customer concern of unit not filling or agitating after starting cycle. Uninstaller MCU, found burnt spot. Needs new MCU.; ordrng 1 WPW10374126 (MCU)"
Near Lakewood, WA 98498
Jacob P.
Job Details:
10/14/2020
COOKTOP WHIRLPOOL WCE55US0HB01
"Customer concern that FL, RL and RR burners all turn off and turn back on periodically and FR burner always stays on. Advised customer that burners will cycle on and off to maintain temperatures. Cycle tested temps on burners, checks ok. Advised customer that machine is functioning as designed."
Near Tacoma, WA 98407
Jacob P.
Job Details:
10/14/2020
DRYER-ELECTRIC ELECTROLUX EFME417SIW0
Customer concern was that dryer was making a squeaky and thumping noise. Disassembled dryer and checked components. Lubricated drum rollers and pulley idler. Leveled dryer and test cycled. All checks ok.
Near Graham, WA 98338
Branden W.
Job Details:
10/14/2020
DRYER-ELECTRIC SAMSUNG DV45H7000EW/A2 02
Customer concern that dryer stops and produces HE (overheating) error. Unit has good airflow. Cycle tested temperatures 20 plus times. 155deg high. 125 low. Found no failures with dryer. Unable to reproduce error. Advised to make sure lint screen is cleaned each use and dryer is not overloaded. Dryer operating as designed at this time.
Near Puyallup, WA 98371
Nick R.
Job Details:
10/14/2020
DRYER-ELECTRIC SAMSUNG DV520AEP/XAA
Installed new heating element cycle tested all checks good.
Near University Place, WA 98467
Nick R.
Job Details:
10/14/2020
WASHER-TOPLOAD AMANA NTW4700YQ1
Preformed pm check cycle tested all checks good
Near Tacoma, WA 98406
Jacob P.
Job Details:
10/14/2020
DRYER-ELECTRIC WHIRLPOOL WED8500DC2
Installed previously ordered part. Ran test cycle. Air flow check came up yellow. Informed customer that vents will have to be cleaned soon.
Near Federal Way, WA 98023
Branden W.
Job Details:
10/14/2020
WASHER-TOPLOAD MAYTAG MVWB765FW3
Installed new lid. Cycle tested lock. All checks good.
Near Tacoma, WA 98406
Branden W.
Job Details:
10/14/2020
RANGE GE JB480DM1WW
Customer concern is that after running the clean cycle the oven will not turn on. Found manual door lock microswitch stuck in the locked position causing unit to not bake. Moving the lock lever a few times freed the switch. Unit now working good. Cycle tested to 250deg.
Near Graham, WA 98338
Branden W.
Job Details:
10/14/2020
DISHWASHER KENMORE 66513032K110
Installed new wash arm. And door seal. Cycle tested all checks good.
Near Fircrest, WA 98466
Nick R.
Job Details:
10/14/2020
COOKTOP OTHER NGM5054UC
Preformed pm check cycle tested all checks good
Near Graham, WA 98338
Branden W.
Job Details:
10/14/2020
RANGE WHIRLPOOL WFG530S0ES1
Customer concern is that oven does not ignite. Found poor connection on bake ignitor. Secured connection. Cycle tested x25. Unit igniting every time. Pre heated to 250deg. All checks good. Collected 75.00 deductible via card.
Near Tacoma, WA 98445
Nick R.
Job Details:
10/14/2020
WASHER-FRONT LOA KENMORE 79641262610
Preformed pm check cycle tested all checks good
Near Tacoma, WA 98404
Branden W.
Job Details:
10/14/2020
OVEN/STOVE GE JGBP85WEB1WW
Customer concern is that oven does not ignite when baking. Found failed bake ignitor causing no ignition. Needs new ignitor. Next service 10/19 1-5; ordrng 1 WB2X9154 (igniter)
Near Tacoma, WA 98445
Nick R.
Job Details:
10/14/2020
RANGE ELECTROLUX EW30GC55GS1
Customer concern that down draft knob is broken. The work order was for the range. Cycle tested range all checks good
Near Lake Tapps, WA 98391
Nick R.
Job Details:
10/14/2020
DISHWASHER KENMORE 66513213K901
Preformed pm check cycle tested all checks good
Near Enumclaw, WA 98022
Nick R.
Job Details:
10/14/2020
WASHER-FRONT LOA WHIRLPOOL WFW75HEFW0
Preformed pm check cycle tested all checks good.
Near Milton, WA 98354
Nick R.
Job Details:
10/14/2020
OTHER KENMORE 10671252101
Preformed pm check cycle tested all checks good
Near Puyallup, WA 98371
Nick R.
Job Details:
10/14/2020
OTHER GE 363FUF21DLRWW
Preformed pm check cycle tested all checks good
Near Fircrest, WA 98466
Branden W.
Job Details:
10/14/2020
COOKTOP KENMORE 91132389890
Customer concern is that Cookson ignitor will randomly spark even when cooktop is not in use. Unit has 120v with proper polarity. Found burner switch intermittently shorting at spark module causing random ignition at ignitors. Needs new switches and spark module. AHS auth needed. Closed garage door when leaving as requested by customer. ; ordrng 4 WB24T10071 (switch gas valve)s and 1 WB13K25 (spark module)
Near Tacoma, WA 98403
Nick R.
Job Details:
10/14/2020
DRYER-ELECTRIC SAMSUNG DV56H900EP4/A2
Customer concern that dryer is making a squealing sound. Found dryer with a seized idler pulley causing noise. Needs new idler pulley . Installed new idler pulley cycle tested all checks good. ; used 1 DC93-00634A (IDLER ASSEMBLY) from stock
Near Puyallup, WA 98371
Nick R.
Job Details:
10/14/2020
WASHER-TOPLOAD LG 796WT1901CK
Preformed pm check cycle tested all checks good
Near Puyallup, WA 98375
Branden W.
Job Details:
10/14/2020
WASHER-FRONT LOA LG WM8100HVA
Customer concern is that bedding and rugs do not spin out fully and washer has high pitch noise when filling. Advised that bedding and rugs have the highest tendency to be out of balance and not achieve a high speed spin. Advised to balance loads as best as possible to help achieve proper spin speeds. Also advised high water pressure is causing noise when filling. Turned hot supply down slightly to reduce noise. Washer ops as designed.
Near Puyallup, WA 98371
Nick R.
Job Details:
10/14/2020
DISHWASHER KENMORE 66514793N510
Preformed pm check cycle tested all checks good
Near Tacoma, WA 98408
Branden W.
Job Details:
10/14/2020
DISHWASHER AMANA ADB1400AGW0
Customer concern is that dishwasher does not drain the water. Found piece of ceramic lodged in pump impeller causing no drain. Cleaned pump. Cycle tested x3. All checks good. Collected 75.00 deductible via card.
Near Puyallup, WA 98375
Jacob P.
Job Details:
10/10/2020
WASHER-TOPLOAD SAMSUNG WA54M8750AV/A4
"Customer concern of grinding sound while spinning. Found debris between tub and basket causing sound. Removed debris. Test cycled, all checks ok."
Near Lakewood, WA 98498
Nick R.
Job Details:
10/10/2020
DRYER-ELECTRIC KENMORE 11085866400
Preformed pm check cycle tested all checks good
Near Puyallup, WA 98371
Nick R.
Job Details:
10/10/2020
WASHER-TOPLOAD KENMORE 11027092600
Preformed pm check cycle tested all checks good
Near , WA 98321
Nick R.
Job Details:
10/10/2020
DISHWASHER KENMORE 66514743N510
Preformed pm check cycle tested all checks good
Near Puyallup, WA 98374
Branden W.
Job Details:
10/10/2020
DISHWASHER FRIGIDAIRE FFID2426TD1A
Customer concern is that dishwasher will not drain. Found solid debris chunk clogging drain hose at pump outlet causing poor drain. Cleared debris. Cycle tested x3. All checks ok.
Near Tacoma, WA 98404
Branden W.
Job Details:
10/10/2020
DISHWASHER WHIRLPOOL WDF520PADB7
Customer concern that dishwasher will not power on. Found GFCI that dishwasher plugs into tripped. Unable to reset GFCI. Cycle tested dishwasher on different outlet. All checks good. Advised that an electrician is needed to restore power to outlet behind dishwasher. Left power cord in front of dishwasher with toe panel off at customers request.
Near Tacoma, WA 98403
Branden W.
Job Details:
10/10/2020
DRYER-GAS KENMORE GGW9200LQ1
Customer concern is that dryer does not heat at all. Found after several ignition cycles. Gas valve coils fail to open causing no heat. Replaced coils. Vacuumed inside of dryer. Also found moisture sensor bars unplugged. Reconnected sensors. Cleaned and tested sensors. Cycle tested. All checks ok. ; used 1 279834 (2 COIL GAS VALVE SET) from stock
Near Tacoma, WA 98404
Nick R.
Job Details:
10/10/2020
RANGE WHIRLPOOL WFC310S0EB
Customer concern that front left burner stays on high even when set on low. Found range with a stuck infinite switch cause front left burner to always be on high. Needs new infinite switch.; ordrng 1 WP3148952 (Infinite switch)
Near Puyallup, WA 98373
Jacob P.
Job Details:
10/10/2020
WALL OVEN FRIGIDAIRE FGET3065PFD
"Installed previously ordered bake element. Found burnt connector to bake element. Replaced connector. Test cycled, all checks ok."
Near Sumner, WA 98391
Branden W.
Job Details:
10/10/2020
DRYER-ELECTRIC WHIRLPOOL RED4440VQ1
Installed new timer. Cycoe tested on timed and auto dry setting. Good Temps and airflow. All checks good.
Near Tacoma, WA 98443
Nick R.
Job Details:
10/10/2020
OTHER KITCHENAID KBSN608EBS01
Preformed pm check cycle tested all checks good
Near Buckley, WA 98321
Branden W.
Job Details:
10/10/2020
DRYER-ELECTRIC GE GTD75ECPL0DG
Installed new front bearing and rear bearing. Test cycled with a load for 20 minutes. All checks ok.
Near Tacoma, WA 98446
Branden W.
Job Details:
10/10/2020
DRYER-ELECTRIC MAYTAG MEDC215EW1
Installed new timer. Cycle tested. Alo checks good.
Near Tacoma, WA 98418
Nick R.
Job Details:
10/10/2020
DRYER-ELECTRIC SAMSUNG DV45H7000EW/A2 02
Customer concern that dryer isn't drying. Found dryer with an open heating element causing dryer not to heat needs new heating element ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock
Near Tacoma, WA 98408
Nick R.
Job Details:
10/10/2020
OTHER KENMORE 79571079010
Preformed pm check cycle tested all checks good.
Near Spanaway, WA 98387
Nick R.
Job Details:
10/10/2020
DRYER-ELECTRIC KENMORE 11065922401
"Customer concern that dryer isn't working. Found broken belt causing dryer not to work needs new belt, installed new belt cycle tested all checks good ; used 1 661570V (BELT) from stock"
Near Puyallup, WA 98372
Jacob P.
Job Details:
10/10/2020
DISHWASHER MAYTAG MDB4949SDE2
"Customer concern of unit not washing dishes well. Found sump disassembled and lower spray arm broken upon arrival. Found spray arms filled with debris and upper manifold warped. Needs new sump assy, lower spray arm, upper spray arm and upper manifold. Called asurion to inform them of condition of machine, they advised they are sending call in for review on whether the repair will be covered or not. ; ordrng 1 WPW10591570 (Sump assy) and 1 W10803178 (Lower spray arm) and 1 WPW10571946 (Upper manifold) and 1 WPW10605345 (Upper spray arm)"
Near Lakewood, WA 98499
Branden W.
Job Details:
10/10/2020
WASHER-FRONT LOA WHIRLPOOL WFW75HEFW0
Customer concern that washer powers on. Then goes blank. Washer then started working again. Unable to reproduce issue at time of service. Reseated interface connections. Cycle tested. No issues found at this time. Advised to call if issue returns.
Near Enumclaw, WA 98022
Nick R.
Job Details:
10/10/2020
OTHER LG LFC22770ST
Preformed pm check cycle tested all checks good.
Near Auburn, WA 98001
Nick R.
Job Details:
10/10/2020
RANGE GE JBP30BA2AD
Installed new infinite switch and power cord cycle tested all checks good
Near Puyallup, WA 98371
Branden W.
Job Details:
10/10/2020
WASHER-TOPLOAD KENMORE 11022622100
"Customer concern is washer makes a clunking noise and moved when washing towels. Advised clunking is normal sound when break releases. Found transmission leaking a lot of oil. Also found dog agits worn. Needs new transmission, clutch, coupler and dog agits. Next service 10/15 1-5pm; ordrng 1 3360629 (gear case) and 1 285753A (coupling,motor) and 1 285785 (clutch) and 1 80040 (agitator dogs)"
Near Puyallup, WA 98371
Nick R.
Job Details:
10/10/2020
DRYER-ELECTRIC SAMSUNG DV520AEP/XAA
Customer concern that dryer isn't heating. Found an open heating element causing dryer not to heat. Needs new heating element. Needs auth ; ordrng 1 DC93-00154A (Heating element)
Near Puyallup, WA 98371
Nick R.
Job Details:
10/10/2020
DRYER-ELECTRIC WHIRLPOOL WED4815EW1
"Customer concern that dryer stops mid cycle. Found the dryers timer with worn contacts causing dryer to stop mid cycle, needs new timer. ; ordrng 1 WPW10185982 (Timer)"
Near Gig Harbor, WA 98335
Jacob P.
Job Details:
10/10/2020
DISHWASHER WHIRLPOOL GU2400XTPQ7
"Customer concern of soap left on dishes and around dispenser. Tested water temps at sink, 125deg. Ran machine on normal, both spray arms moving. Test cycled drain, checks ok. Found no rinse aid in unit. Advised customer that rinse aid is required to achieve proper wash and drying results. Machine functioning as designed, no mechanical failure."
Near Tacoma, WA 98403
Jacob P.
Job Details:
10/10/2020
DISHWASHER KENMORE 58714153402
"Customer concern of unit not filling. Tested voltage to inlet valve, 120v. Checked valve under sink is open, checks ok. Test cycled machine, unit fills. Test cycled ×3, all checks ok."
Near Steilacoom, WA 98388
Branden W.
Job Details:
10/10/2020
DISHWASHER LG LDT7797BM
Customer concern is that dishwasher was failing to power on. Dishwasher started working again after days of not powering on. Unable to get unit to fail at time of service. Inspected console connections for corrosion. None found. Reseated all connections in console. Advised to call if issue returns.
Near Tacoma, WA 98443
Branden W.
Job Details:
10/10/2020
DISHWASHER KITCHENAID KDTE334DSS0
Customer concern is that dishes still wet and greasy at end of cycle. Found errors F8 E1 and F6 E1 Stored. Cycle tested. Found diverter motor does not stop running. Also found wash pump fails to start intermittently. Needs new sump assembly. Part is on manufacturer back order with no ETA. AHS to supply part. Dishwasher not grounded and power connection box cover missing. Lower toe panel missing clips. Zip tied on. ; ordrng 1 WPW10455261 (pump&motor)
Near Tacoma, WA 98404
Jacob P.
Job Details:
10/10/2020
DISHWASHER GE GSD2100V55WW
"Customer concern of unit leaking from left side when doing dishes in sink. Found unit full of water upon arrival. Drained water out, sink backed up completely. Unable to turn on garbage disposal. Drained unit into sink directly, drained fine. Advised customer that plumbing issue is causing sink to back up and back flow into dishwasher causing unit to overflow. Plumber is needed, dishwasher functioning as designed."
Near Enumclaw, WA 98022
Nick R.
Job Details:
10/10/2020
DRYER-ELECTRIC SAMSUNG DV45K6200EW/A3 02
Customer concern that dryer is making a wobbling sound found all 4 rollers worn causing a wobbling sound needs 4 new rollers. Installed new rollers cycle tested all checks good.; used 4 DC97-16782A (DRUM ROLLER) from stock
Near Spanaway, WA 98387
Nick R.
Job Details:
10/10/2020
WASHER-TOPLOAD MAYTAG MVWB765FFW3
Customer concern that clothes are getting stuck under the washplate. Found a shirt under the washplate . Removed shirt cycle tested all checks good
Near Tacoma, WA 98445
Branden W.
Job Details:
10/10/2020
WASHER-FRONT LOA SAMSUNG WF45M5500AZ/A5
Customer concern that washer leaks in front. Cycle tested x3 in rinse cycle. Only leak found was at door boot and glass seal. Cleaned hair and debris from door glass and boot. Cycle tested again. No leaks. Found no other signs of leaks. Advised to keep door glass and boot cleaned.
Near Auburn, WA 98001
Branden W.
Job Details:
10/10/2020
RANGE GE JBP30BA2AD
Tech was assigned as a helper;
Near Puyallup, WA 98373
Nick R.
Job Details:
10/10/2020
WASHER-FRONT LOA SAMSUNG WA54M8750AV/A4
Installed new drain hose cycle tested all checks good
Near Lakewood, WA 98498
Branden W.
Job Details:
10/10/2020
DISHWASHER MAYTAG MDB4949SDM0
Customer concern that door seal came off and dishwasher leaks. Needs new door seal. Next service 10/14 15pm; ordrng 1 W11177741 (gasket)
Near Tacoma, WA 98499
Jacob P.
Job Details:
10/10/2020
RANGE MAYTAG PER5750QAW
"Customer concern is that front left burner not turning on, and front right burner staying on high. Checked front right burner and infinite switch has bad contacts causing burner to always be high. Front left surface element is receiving proper voltage and coil is broken. Found loose handle on oven door. Need to replace flex infinite switch and replace surface element and tighten handle. Customer wants to think about repair."
Near Tacoma, WA 98445
Nick R.
Job Details:
10/10/2020
OTHER SAMSUNG RF34H9960S4
Preformed pm check cycle tested all checks good