Near DuPont, WA 98327
Nick R.
Job Details:
10/07/2020
DRYER-ELECTRIC SAMSUNG DV42H5200EF/A3 03
Customer concern that dryer is making a loud noise. Found both back roller seized causing dryer to make a loud sound needs 2 new back rollers. Installed two new back rollers cycle tested all checks good.; used 2 DC97-16782A (DRUM ROLLER) from stock
Near Lakewood, WA 98498
Nick R.
Job Details:
10/07/2020
DRYER-ELECTRIC SAMSUNG DV50K8600EV/A3 01
"Customer concern that dryer is making a weird sounds found a worn idler pulley and both back roller are seized causing dryer to make a lot of noise. Needs new idler pulley and both back rollers. Installed rollers and idler pulley cycle tested all checks good.; used 2 DC97-16782A (DRUM ROLLER), and 1 DC93-00634A (IDLER ASSEMBLY) from stock"
Near Spanaway, WA 98387
Nick R.
Job Details:
10/07/2020
WASHER-TOPLOAD GE GTW460ASJ9WW
"Customer concern that washers lid lock is broken. Found washer with a broken lid lock causing washer to not spin needs new lid lock, install new lid lock cycle tested all checks good. ; used 1 WH01X27954 (Lid lock) from stock"
Near Puyallup, WA 98372
Branden W.
Job Details:
10/07/2020
DRYER-ELECTRIC SAMSUNG DV42H5200EP/A3 03
Customer stated they canceled appointment. Do not need service.
Near Tacoma, WA 98406
Jacob P.
Job Details:
10/07/2020
WASHER-TOPLOAD MAYTAG MVWB765FC3
"Installed previously ordered control board. Test cycled, all checks ok."
Near Graham, WA 98338
Branden W.
Job Details:
10/07/2020
WASHER-FRONT LOA SAMSUNG WF45K6500AV/A2 11
Customer concern that washer leaking water and suds from rear vent. Advised that too much soap build up from detergent overuse and not running clean washer cycle will cause this issue. Test cycled washer. No mechanical issues found. Advised to run clean washer cycle at least once a month and to only use 2 table spoons of HE detergent.
Near Puyallup, WA 98373
Nick R.
Job Details:
10/07/2020
DRYER-ELECTRIC SAMSUNG DV40J3000EW/A3 01
"Customer concern that dryer isn't heating. Found dryer with an open heating element causing dryer not to heat needs new heating element, installed new heating element cycle tested all checks good ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock"
Near Tacoma, WA 98404
Nick R.
Job Details:
10/07/2020
DISHWASHER KENMORE 65513012K113
"Customer concern that dishwasher is leaking from bottom door seal and has bad smell, also the bottom rack starting to rust. Cycle tested dishwasher, dishwasher has good spray pressure and in coming water temps 120. Cleaned grime from door seal unable to get unit to leak advised that rust on rack is not covered. Dishwasher in need of cleaning advised to run several clean cycles. No mechanical failures found."
Near Puyallup, WA 98372
Branden W.
Job Details:
10/07/2020
WASHER-TOPLOAD LG WT1101CW
Customer concern that washer leaks from rear left corner. Cycle tested washer extensively. No leaks from any hoses. Washer is very rusted. Needs a complete overhaul. Water sitting in base pockets on left side. Shocks are weak and rusted. This is likely allowing washer tub to sit to low when filling dispensers and this causes splash over into washer base. Advised that rust damage is not covered. Extensive amount of rust caused by bleach. Collected 75.00 deductible via card.
Near Tacoma, WA 98406
Nick R.
Job Details:
10/07/2020
WASHER-TOPLOAD KENMORE 11028002010
Installed new lid lock cycle tested all checks good
Near Tacoma, WA 98409
Nick R.
Job Details:
10/07/2020
RANGE HOTPOINT RB525V4WH
Install new recept and bake element cycle tested all checks good
Near Tacoma, WA 98404
Nick R.
Job Details:
10/07/2020
WASHER-FRONT LOA MAYTAG MHW6630HW0
Install new board. As I was testing it board went out again. Needs new console and new control board.; ordrng 1 W11325572 (Console) and 1 W11322883 (Control board)
Near Bonney Lake, WA 98391
Branden W.
Job Details:
10/07/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0
Customer concern that dishwasher does not wash. Found 112v to wash pump. Wash pump is unresponsive. Neess new wash pump. ; ordrng 1 W11084656 (motor-pump) and 1 WPW10538166 (grommet)
Near Bonney Lake, WA 98391
Nick R.
Job Details:
10/07/2020
DRYER-ELECTRIC WHIRLPOOL WED8000DW3
Customer concern that dryers moisture sensors aren't working. Found a loose connection on the moisture sensor. Causing dryer not to work properly. Adjusted connection cycle tested all checks good.
Near Tacoma, WA 98409
Jacob P.
Job Details:
10/07/2020
DRYER-ELECTRIC SAMSUNG DV42H5000EW/A3
"Customer concern of unit not powering on and was making a squealing sound before. Found vent inside dryer disconnected causing excess of condensation buildup inside of dryer. Condensation inside control board and UI board caused shorts. Needs new control board, console, ui board and idler pulley. Could be further issues, unable to diagnose without being able to power on machine. ; ordrng 1 DC92-01596D (Control board) and 1 DC97-18106D (Console) and 1 DC92-01607H (UI board) and 1 Dc93-00634a (Idler pulley), states that autho needed"
Near Spanaway, WA 98387
Jacob P.
Job Details:
10/07/2020
RANGE SAMSUNG NE59J7630SG/AA
Customer concern of clean cycle shutting off after 20 minutes and front left burner always on high. Found infinite switch shorted causing burner to always be on high. Needs new infinite switch.; ordrng 1 DG44-01006A (Infinite switch)
Near Tacoma, WA 98445
Branden W.
Job Details:
10/07/2020
WASHER-TOPLOAD KENMORE 11021302013
"Customer concern is tub ring is coming apart and transmission leaking oil. Unit needs new tub ring, transmission and related parts. ; ordrng 1 W11035747 (gearcase) and 1 W10721967 (drive pulley) and 1 WPW10006384 (drive belt) and 1 WPW10006355 (actuator) and 1 WPW10427633 (pulley shield) and 1 WPW10215146 (tub ring) and 1 W10528947 (drive hub kit)"
Near Tacoma, WA 98408
Branden W.
Job Details:
10/07/2020
WALL OVEN GE JT3500SF5SS
Customer concern that oven will not operate and produces F97 error. Found lower cooling fan not operating. Needs new cooling fan and speed board. ; ordrng 1 WB26X35089 (Cooling fan (lower)) and 1 WB27X28659 (board sensor)
Near Tacoma, WA 98408
Branden W.
Job Details:
10/07/2020
RANGE SAMSUNG NE58K9560WS/AA
"Customer concern is that front right (large) induction element is not working. Customer smelled something hot before it stopped working. Found element does not sense cookware. Per Samsung STG. Needs new element, element pcb and sensor. ; ordrng 1 DG27-01014A (COIL-WORKING 280) and 1 DG32-00005D (SENSOR TEMP) and 1 DE92-03671A (ASSY PCB MAIN;NE9900 4 BURNER)"
Near Sumner, WA 98391
Branden W.
Job Details:
10/07/2020
WASHER-FRONT LOA SAMSUNG WF42H5200AP/A2 11
Customer concern is that washer will intermittently not power on or it will power off mid cycle. Previous company replaced user interface board. Found 120.4 VAC with proper polarity to washer. Main board failing to store power. Needs new main board. Also found multiple door lock failure errors stored. Needs new door lock. Next service 10/16 10-2; ordrng 1 DC92-01803C (ASSY PCB MAIN) and 1 DC64-00519D (Door lock)
Near Graham, WA 98338
Nick R.
Job Details:
10/07/2020
DRYER-ELECTRIC SAMSUNG DVE45N5300V/A3
Customer concern that dryer starts as soon as the door is closed. Found the dryer with a stuck motor relay causing dryer to start when the door is closed needs new control board. ; ordrng 1 DC92-01896G (Control board assy)
Near Tacoma, WA 98446
Branden W.
Job Details:
10/07/2020
WASHER-TOPLOAD KENMORE 11029133410
Tech was assigned as a helper;
Near Tacoma, WA 98446
Branden W.
Job Details:
10/05/2020
DRYER-ELECTRIC MAYTAG MEDC215EW1
Customer concern is that timer knob came off. Found timer shaft broken. Needs new timer. Next service 10/7 1-5; ordrng 1 WPW10185982 (timer)
Near Lakewood, WA 98498
Nick R.
Job Details:
10/05/2020
OTHER KENMORE 1069608211
Preformed pm check cycle tested all checks good
Near Gig Harbor, WA 98332
Nick R.
Job Details:
10/05/2020
DRYER-ELECTRIC KENMORE 11068062801
"Customer concern that dryer won't start a cycle. Found dryer with an open thermal fuse, causing the dryer not to start, also found dryer with bad airflow, causing dryer to get to hot, needs new thermal fuse. Installed thermal fuse and vacuumed out dryer, cycle tested found the dryer with poor airflow, advised customers to have vents cleaned before use. ; used 1 WP3390719 (FUSE-THRML) from stock"
Near Eatonville, WA 98328
Branden W.
Job Details:
10/05/2020
WASHER-FRONT LOA WHIRLPOOL WFW6620HC0
Installed new console assembly. All checks good.
Near Eatonville, WA 98328
Branden W.
Job Details:
10/05/2020
DRYER-ELECTRIC SAMSUNG DV400EWHDWR/AA
Customer concern is dryer does not heat. Found open heating element causing no heat. Replaced element. Vacuumed inside of dryer. Cycle tested. All checks ok. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock
Near Auburn, WA 98002
Nick R.
Job Details:
10/05/2020
WASHER-TOPLOAD MAYTAG MVWX655DW1
Installed drive hub kit cycle tested all checks good.
Near Auburn, WA 98001
Nick R.
Job Details:
10/05/2020
RANGE GE JBP30BA2AD
Received a bad infinite switch need to be reordered. Also needs a new power cord.; ordrng 1 5304512983 (Power cord) and 2 Wb21x36771 (Infinite switch)s
Near Graham, WA 98338
Branden W.
Job Details:
10/05/2020
DRYER-GAS KITCHENAID KGYE678BAL0
Installed new high limit and operating thermostat. Cycle tested. Good Temps. Performed airflow test. Test failed. Advised that dryer duct needs to be cleaned asap.
Near Parkland, WA 98445
Nick R.
Job Details:
10/05/2020
WASHER-FRONT LOA KENMORE 7964172800
Istalled door boot cycle tested no leaks left failed part with customer as it caused a water leak
Near Tacoma, WA 98498
Branden W.
Job Details:
10/05/2020
WASHER-TOPLOAD KENMORE 79631553610
Tech was assigned as a helper;
Near Puyallup, WA 98373
Jacob P.
Job Details:
10/05/2020
WASHER-FRONT LOA SAMSUNG WA54M8750AV/A4
Customer concern of unit leaking. Found cracked drain hose causing leak. Needs new drain hose. ; ordrng 1 DC97-18682C (Drain hose)
Near Tacoma, WA 98498
Nick R.
Job Details:
10/05/2020
WASHER-TOPLOAD KENMORE 79631553610
Installed previously ordered parts cycle tested all checks good
Near Federal Way, WA 98023
Nick R.
Job Details:
10/05/2020
DRYER-GAS KENMORE 11070912990
Installed new motor and start switch cycle tested all checks good.
Near Tacoma, WA 98445
Jacob P.
Job Details:
10/05/2020
WASHER-FRONT LOA MAYTAG MHW6000XR2
"Installed previously ordered ccu and mcu. Test cycled, all checks ok"
Near Gig Harbor, WA 98332
Branden W.
Job Details:
10/05/2020
RANGE GE CGB500P2M1S1
Customers concern is that gas flames too high. Unit is new under warranty. When range was installed it was not converted to propane. Advised unit needs to be converted. AHS does not cover install issues or units still under manufacture warranty.
Near Tacoma, WA 98407
Nick R.
Job Details:
10/05/2020
WASHER-TOPLOAD KENMORE 11021202010
Installed suspension rods cycle tested all checks good
Near Sumner, WA 98391
Branden W.
Job Details:
10/05/2020
DRYER-ELECTRIC WHIRLPOOL RED4440VQ1
Customer concern is dryer does not heat. Found failed contacts in timer causing no heat. Needs new timer. Dryer pulled out and floor damaged prior to service. Next service Wednesday 10/7 10-2; ordrng 1 WPW10185972 (timer)
Near Gig Harbor, WA 98335
Jacob P.
Job Details:
10/05/2020
WASHER-FRONT LOA KENMORE 11045081400
"Installed previously ordered drain hose, pressure hose and retainer. Test cycled, all checks ok."
Near Tacoma, WA 98409
Nick R.
Job Details:
10/05/2020
DRYER-ELECTRIC FRIGIDAIRE FEX831CS0
"Customer complaint that dryer isn't drying. Found dryer has a broken heating element and found broken blower wheel, causing dryer not to heat. Needs new blower wheel and heating element. ; ordrng 1 131476300 (Blower wheel) and 1 131475320 (Heating element)"
Near Auburn, WA 98002
Jacob P.
Job Details:
10/05/2020
WASHER-TOPLOAD KENMORE 11029422801
"Customer concern of unit stopping between wash and rinse cycle. Test cycled empty, checks ok. Test cycled with a load, checks ok. Unable to verify issue. Advised customer to call back if problem persists."
Near Spanaway, WA 98387
Jacob P.
Job Details:
10/05/2020
WASHER-FRONT LOA SAMSUNG WF42H5000AW/A2 11
"Installed previously ordered inverter board. Test cycled with a load, all checks ok."
Near Eatonville, WA 98328
Branden W.
Job Details:
10/05/2020
RANGE JENN-AIR JES9800CAB01
Installed new bake element. Cycle tested. All checks ok.
Near Spanaway, WA 98387
Jacob P.
Job Details:
10/01/2020
RANGE GE JB650SF2SS
"Installed previously ordered surface element. Test cycled, all checks ok."
Near Puyallup, WA 98371
Branden W.
Job Details:
10/01/2020
DISHWASHER MAYTAG MDB7600AW2
Complaint that dishwasher does not clean properly. Cycle tested dishwasher. Good water Temps. Good spray pressure. Cleaned upper wash arm rotator. Element heating properly. Found no issues. Advised to run several cleaning cycles as unit has not been used in a couple years.
Near Tacoma, WA 98405
Branden W.
Job Details:
10/01/2020
WASHER-TOPLOAD WHIRLPOOL WTW8500DC5
"Complaint that washer will not fill and shuts off. Test cycled in service diagnostic mode. All components working. Performed recalibration. Cycle tested x3. Unit filling and washing. Errors stored. F7 E5 shift fault. F9 E2 slow drain. F0 E2 suds. Reseated connection at shifter. Ran factory service test. Component tests passed. Tested in normal cycle, mixed load. Operating fine at this time. Cleared error codes. Advised to call if issue returns."
Near Tacoma, WA 98407
Branden W.
Job Details:
10/01/2020
WASHER-FRONT LOA ELECTROLUX EIFLS55IIW0
Installed new door lock. Cycle tested through quick wash. All checks good.
Near Fircrest, WA 98466
Nick R.
Job Details:
10/01/2020
DRYER-ELECTRIC KENMORE 11069822801
"Customer complaint that dryer got hot then stopped working. Found an open thermal fuse, needs new thermal fuse. Checked Temps and airflow both came back good installed new thermal fuse, cycle tested all checks good.; used 1 WP3392519 (FUSE-THRML) from stock"
Near Gig Harbor, WA 98335
Jacob P.
Job Details:
10/01/2020
WASHER-TOPLOAD SAMSUNG WA422PRHDWR/AA 02
"Installed previously ordered suspension rods and tub ring. Test cycled with load, all checks ok"
Near Gig Harbor, WA 98332
Jacob P.
Job Details:
10/01/2020
WASHER-TOPLOAD MAYTAG MVWB880BW0
"Installed previously ordered suspension rods, tub ring, and dispenser. Test cycled with a load, all checks ok."
Near Gig Harbor, WA 98335
Jacob P.
Job Details:
10/01/2020
DISHWASHER GE GDT580SGF8BB
"Installed previously ordered wash pump. Test cycled, all checks ok."
Near Spanaway, WA 98387
Nick R.
Job Details:
10/01/2020
DRYER-ELECTRIC AMANA NED4655EW1
"Customer complaint that dryer is making a lot of noise. Found both back roller worn causing dryer to make a lot of noise , needs both back rollers. Installed new rollers cycle tested all checks good ; used 1 349241T (SUPPORT,ROLLER (2 PACK)) from stock"
Near Spanaway, WA 98387
Nick R.
Job Details:
10/01/2020
DRYER-ELECTRIC KENMORE 41784052500
"Installed new wire harness and heating element, cycle tested all checks good"
Near Tacoma, WA 98409
Nick R.
Job Details:
10/01/2020
RANGE OTHER RB525V4WH
"Customer complaint that front right burner is broken and that the bake element doesn't work. Found a broke receptacle on the front right burner, also found an open bake element. Needs new front right receptacle and new bake element.; ordrng 1 WB44X10009 (Bake element) and 1 330031 (Receptacle)"
Near Gig Harbor, WA 98335
Jacob P.
Job Details:
10/01/2020
WASHER-FRONT LOA KENMORE 79641382410
Customer complaint of unit not spinning and LE error (locked motor error). Found bad rps sensor causing drum not to turn. Needs new stator assembly. ; ordrng 1 4417EA1002Y (Stator assy)
Near Spanaway, WA 98387
Branden W.
Job Details:
10/01/2020
DISHWASHER KENMORE 665.13469K901
Customer concern is water leaks from airgap when draining. Cleaned hose from airgap to sink. Cycle tested. All checks ok.
Near Tacoma, WA 98406
Nick R.
Job Details:
10/01/2020
WASHER-TOPLOAD KENMORE 11028002010
Customer complaint that washer isn't working. Found washer lid lock broken causing washer not to start a cycle. Needs new lid lock. ; ordrng 1 W10404050 (Lid lock)
Near Tacoma, WA 98445
Nick R.
Job Details:
10/01/2020
WASHER-TOPLOAD KENMORE 11026912691
"Customer complaint that washer leaks a lot of water. Found outer tub cracked causing water to leak out, needs new outer tub and basket. ; ordrng 1 3361596 (Outer tub) and 1 W10814296 (Outer tub gasket.)"
Near Tacoma, WA 98406
Jacob P.
Job Details:
10/01/2020
DRYER-ELECTRIC WHIRLPOOL WED8500DC2
"Came to install new control board, found incorrect part was ordered. Needs new control board. ; ordrng 1 WPW10739349 (Control board), states that autho needed"
Near Fife, WA 98424
Branden W.
Job Details:
10/01/2020
DISHWASHER MAYTAG MDB5601AWS
"Deductible waived per HWA. Complaint that dishwasher does not drain. Found glass in pump. Glass damaged pump assembly. Needs new pump assembly. Also found spray arms clogged causing no rotation. Needs new spray arms. Also found door latch jammed causing dishwasher to run even with door open. Needs new door latch. ; ordrng 1 W10421247 (drain pump asm) and 1 WPW10275768 (latch-door) and 1 WP6-917642 (wash arm-) and 1 99002624 (arm, wash (upr) discontinued)"
Near Puyallup, WA 98373
Branden W.
Job Details:
10/01/2020
DISHWASHER SAMSUNG DW80M9550UG/AA
Complaint that water left in unit at end of cycle. Doesn't pop door open at end of cycle. Soap left on dishes. 7C wash wall not moving. Dishwasher full of dirty water upon arrival. Drains fine. Needs new main board and water wall assembly. ; ordrng 1 DD97-00484A (ASSY MOTION) and 1 DD97-00498B (ASSY COVER PCB)
Near Tacoma, WA 98446
Jacob P.
Job Details:
10/01/2020
LAUNDRY CENTER KENMORE 41761733810
"Customer complaint of unit intermittently stopping at random periods in the cycle. Customer stated that control board, pressure sensor, motor and lid lock have all been replaced already. Test cycled machine with a load, all checks ok. Advised customer the only other thing it could be is a dead spot on drain pump motor. Informed customer we will order drain pump, but can't guarantee it will fix issue due to failure not happening during appointment. Needs new drain pump. ; ordrng 1 5304515673 (Drain pump)"
Near Graham, WA 98338
Branden W.
Job Details:
10/01/2020
RANGE LG LSE4615ST/00
Installed new infinite switches. Cycle tested. All checks ok.
Near Spanaway, WA 98387
Branden W.
Job Details:
10/01/2020
DISHWASHER FRIGIDAIRE LFID2426TF2A
Complaint that dishwasher does not clean well and upper rack gets no water. Found lower wash arm not mounted properly. Found diverter cover not properly installed causing no water to upper rack. Reinstalled diverter cover and lower wash arm. Cycle tested. Good spray pattern and pressure from both upper and lower arms. All checks ok.
Near Lakewood, WA 98498
Nick R.
Job Details:
10/01/2020
WASHER-FRONT LOA SAMSUNG 401WF45N5300AV/US
Serial numbers do not match
Near Tacoma, WA 98406
Nick R.
Job Details:
10/01/2020
DRYER-ELECTRIC MAYTAG MDE2400AYW
"Customer complaint that dryer isn't heating found all heating components good, airflow test failed. Vacuumed out dryer, still has bad airflow. Advised customers to have vents cleaned. Everything else works as intended."
Near Puyallup, WA 98374
Branden W.
Job Details:
10/01/2020
DRYER-ELECTRIC WHIRLPOOL WED8500DC4
Complaint that dryer stopped heating. Then would not turn on. Found only 120v to dryer. Ohmed power cord. Cord is good. Fits loose in wall outlet. Was able to hold it in outlet and get 240v. Cycle tested dryer. Unit heating. Advised an electrician is needed to restore proper power to dryer.
Near Auburn, WA 98001
Nick R.
Job Details:
10/01/2020
DRYER-ELECTRIC MAYTAG 110MEDC415EW1
Preformed pm check cycle tested all checks good
Near Auburn, WA 98001
Nick R.
Job Details:
10/01/2020
WASHER-TOPLOAD SAMSUNG WA54M8750AW/A4
"Installed new wire harnesses, mems sensor and display board cycle tested all cheks good."
Near Enumclaw, WA 98022
Branden W.
Job Details:
10/01/2020
DISHWASHER KENMORE 66513923K011
Complaint that dishwasher will not fill and run. Removed control lock. Start 1 hour wash. Unit fills and washes. Tested on 2 other cycles. All working well. Ran full diagnostic cycle. All ops good at this time. Found no issues with dishwasher.
Near Lakewood, WA 98498
Jacob P.
Job Details:
10/01/2020
OTHER OTHER ???????????
"Customer complaint of no power to range hood. Checked breaker, breaker off. Turned breaker on. Test cycled, all checks ok."
Near Puyallup, WA 98374
Jacob P.
Job Details:
10/01/2020
DISHWASHER SAMSUNG DW80M2020US/AA 00
"Installed previously ordered inlet valve. Test cycled, all checks ok"
Near Eatonville, WA 98328
Branden W.
Job Details:
10/01/2020
DRYER-ELECTRIC KENMORE 11087872601
"Complaint that dryer does not start cycle. Found open thermal fuse causing dryer to not start. Replaced fuse and operating thermistor. Cycle tested. All checks good. Performed airflow test. Test failed. Advised that dryer duct needs to be cleaned asap. ; used 1 WP3392519 (FUSE-THRML), and 1 WP8577274 (THERMISTOR) from stock"
Near Puyallup, WA 98372
Nick R.
Job Details:
10/01/2020
WASHER-TOPLOAD MAYTAG MVWC565FW1
"Customer complaint that washer isn't filling all the way, found washers control board not filling the washer all they way, needs new control board. ; ordrng 1 W11162438 (Control board)"
Near Eatonville, WA 98328
Branden W.
Job Details:
10/01/2020
RANGE JENN-AIR JES9800CAB01
Complaint that bake element shorted out. Found element shorted at rear wall. Needs new element. Collected 75.00 deductible via card. Next service 10/2 1-5; ordrng 1 WPW10310274 (elmnt-bake)
Near Edgewood, WA 98372
Branden W.
Job Details:
09/29/2020
LAUNDRY CENTER KENMORE 41761712510
Complaint that washer bangs in spin cycle. Found seized suspension rod causing basket to bounce violently. Needs new suspension rods. Laundry center in a closet. Customer will need to have unit removed from closet for service. 2 techs needed for repair. Collected 75.00 deductible via cc; ordrng 4 5304500464 (suspension)s
Near Tacoma, WA 98445
Jacob P.
Job Details:
09/29/2020
WASHER-FRONT LOA MAYTAG MHW6000XR2
"Customer complaint of unit not filling, door locking and free error (ccu to mcu comms error). Found ccu not sending voltage to inlet valve to fill. Also found mcu not sending voltage to motor. Needs new mcu and ccu.; ordrng 1 WPW10374126 (MCU) and 1 W10427972 (CCU)"
Near Puyallup, WA 98373
Jacob P.
Job Details:
09/29/2020
WALL OVEN FRIGIDAIRE FGET3065PFD
Customer complaint of unit not maintaining temps. Found open bake element causing issue. Needs new bake element. Fridge is in the way of removing oven. Advised customer that we will need to move appliance and had them sign waiver.; ordrng 1 318601604 (Bake element)
Near Spanaway, WA 98387
Jacob P.
Job Details:
09/29/2020
DISHWASHER GE GSD3300R20BB
"Customer complaint of unit filing but not washing. Found motor making humming noise in wash cycle, good voltage to motor. Also found worn door baffles. Needs new motor and sump assy and door baffles. Cycles -2. Options -3. Black. Plastic tub. Good condition.Collected $75 deductible via cc.; ordrng 1 WD26X10051 (Motor and sump) and 1 WD8X227 (Right baffle) and 1 WD8X228 (Left baffle)"
Near Tacoma, WA 98445
Branden W.
Job Details:
09/29/2020
WASHER-TOPLOAD MAYTAG MVWC565FW0
Complaint that clothes do not spin out well. Found stripped basket drive hub causing basket to not spin at proper speeds. Replaced hub. Cycle tested. Recalibrated. All checks good. ; used 1 W10528947 (HUB) from stock
Near Auburn, WA 98002
Branden W.
Job Details:
09/29/2020
WASHER-TOPLOAD MAYTAG MVWX655DW1
Complaint that washer will not spin clothes and makes noise. Found stripped basket drive hub. Needs new hub. Next service 10/1 10-2; ordrng 1 W10528947 (drive hub kit)
Near Tacoma, WA 98404
Branden W.
Job Details:
09/29/2020
WASHER-FRONT LOA MAYTAG MHW6630HW0
Complaint that washer will not turn on. Found 120v to ACU board. No response from board. New new ACU board. ; ordrng 1 W11322883 (cntrl-elec)
Near Sumner, WA 98391
Branden W.
Job Details:
09/29/2020
DRYER-ELECTRIC KENMORE 11087728701
"Complaint that dryer makes squealing noise. Found worn idler pulley making noise. Replaced idler pulley. Cycle tested. All checks good. Vacuumed inside of dryer. ; used 1 279640 (PULLEY,IDLER) from stock"
Near Spanaway, WA 98387
Jacob P.
Job Details:
09/29/2020
WALL OVEN MAYTAG MEW9530FZ02
"Customer complained that the broil wasn't heating and it wouldn't go above 200 degrees. Tested for continuity in the bake element and broil element. Broil element open. Checked voltage in control board to bake element and received no voltage. Needs new broil element and control board. ; ordrng 1 W10841692 (Control board) and 1 WPW10260252 (Broil element), states that autho needed"
Near Sumner, WA 98391
Branden W.
Job Details:
09/29/2020
DRYER-ELECTRIC SAMSUNG DV42H5000EW/A3
Complaint that dryer does not heat. Replaced failed element. Advised that dryer has poor airflow and vent needs to be cleaned. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock
Near Lake Tapps, WA 98391
Branden W.
Job Details:
09/29/2020
WASHER-TOPLOAD KENMORE 11092389200
"Complaint that washer makes a clunk sound between cycles. Cycke tested numerous times. No abnormal noises heard. Did find worn motor coupler. Replaced coupler. Cycle tested. All checks good. ; used 1 285753A (COUPLING,MOTOR) from stock"
Near Tacoma, WA 98444
Jacob P.
Job Details:
09/29/2020
DRYER-ELECTRIC MAYTAG MEDC215EW1
"Installed previously ordered timer. Test cycled, all checks ok."
Near Lakewood, WA 98499
Jacob P.
Job Details:
09/29/2020
WASHER-FRONT LOA MAYTAG MHW5500FW1
"Customer complaint of f9e1 error (long drain error). Customer advised they washed a rug. Found debris in drain pump causing long drain, removed debris. Test cycled, all checks ok."
Near Puyallup, WA 98371
Jacob P.
Job Details:
09/29/2020
WASHER-TOPLOAD MAYTAG MVWB765FW2
Customer complained that sheet got stuck under agitator. Removed agitator and pulled sheet out. Test cycled and all checks ok.
Near Lake Tapps, WA 98391
Branden W.
Job Details:
09/29/2020
DRYER-ELECTRIC KENMORE 11087572601
Complaint that dryer runs but does not heat. All heating components test good. Found only 120v to dryer. 1 leg dead. Reset circuit breakers. Dryer now has 240v. Amp draw only 22 amps under load with element. Found no issues with dryer. Advised to call electrician if problem happens again.
Near Tacoma, WA 98405
Nick R.
Job Details:
09/28/2020
DRYER-ELECTRIC MAYTAG GEW9250PW1
"Customer complaint that dryer is heating. Found open heating element causing dryer not to heat, needs new heating element. Installed new heating element cycle tested all checks good.; used 1 3387747 ("
Near Spanaway, WA 98387
Branden W.
Job Details:
09/28/2020
DRYER-ELECTRIC MAYTAG MDE3000AYW
Complaint that dryer makes a noise and has a burning smell. Found motor weak and overheating. Needs new motor and blower. Also found idler pulley making noise. Advised to also replace drum rollers and belt. Declined to repair at this time.
Near Eatonville, WA 98328
Branden W.
Job Details:
09/28/2020
WASHER-TOPLOAD KENMORE 11024722300
Complaint that washer does not spin properly. Cycle tested washer. Found no issues. Clutch good. Neutral drain working. Tested timer pause to release drain x3. Working normally. Has good spin speed. All ops good at time of service.
Near Tacoma, WA 98465
Jacob P.
Job Details:
09/28/2020
DISHWASHER FRIGIDAIRE FFBD2411NS1A
"Installed previously ordered wash pump. Test cycled, all checks ok"
Near Puyallup, WA 98372
Branden W.
Job Details:
09/28/2020
WASHER-TOPLOAD OTHER RTW360BW
Washer is a Haier brand. No tech support for haier. Unable to serv. Advised customer.
Near Tacoma, WA 98498
Nick R.
Job Details:
09/28/2020
DRYER-ELECTRIC WHIRLPOOL WED49STBW1
Installed new timer cycle tested all checks good
Near Buckley, WA 98321
Branden W.
Job Details:
09/28/2020
DISHWASHER FRIGIDAIRE LFID2426TF2A
Installed new TouchPad board. Cycle tested. All checks ok.
Near Buckley, WA 98321
Branden W.
Job Details:
09/28/2020
DRYER-ELECTRIC MAYTAG MEDB835DW3
Complaint that dryer makes noise. Found cracked blower wheel causing noise. Replaced blower wheel. Vacuumed inside of dryer. Cycoe tested. All checks ok. ; used 1 WP697772 (WHEEL) from stock
Near Federal Way, WA 98023
Branden W.
Job Details:
09/28/2020
DISHWASHER KITCHENAID KDPE234GPS0
Installed new wash pump. Cycle tested x3. All checks good.