Near Tacoma, WA 98405
Nick R.
Job Details:
08/30/2020
WASHER-TOPLOAD KENMORE 11020222510
Preformed PM check cycle tested all checks good
Near Gig Harbor, WA 98335
Jacob P.
Job Details:
08/30/2020
RANGE KENMORE 79095059311
"Installed previously ordered broil element. Test cycled, all checks ok. Customer complaint that broken bake element damaged the oven pan in the bottom of the cavity. Needs new oven pan.; ordrng 1 316549601 (Oven pan)"
Near Tacoma, WA 98444
Nick R.
Job Details:
08/30/2020
DRYER-ELECTRIC WHIRLPOOL WED4900XWO
Preformed PM check cycle tested all checks good
Near Lakewood, WA 98498
Nick R.
Job Details:
08/30/2020
OTHER KENMORE 25322042410
Preformed PM check cycle tested all checks good
Near Lake Tapps, WA 98391
Nick R.
Job Details:
08/30/2020
DRYER-ELECTRIC SAMSUNG DV45K6200EZ
Customer complaint that dryer front drum seal has been ripped out. Needs new front drum seal ; ordrng 1 DC97-07618A (Drum seal)
Near Tacoma, WA 98445
Nick R.
Job Details:
08/30/2020
WASHER-TOPLOAD MAYTAG MVWB765FW3
Installed new agitator. Advised customer not to use washer until the lock tight drys
Near Puyallup, WA 98374
Nick R.
Job Details:
08/30/2020
DRYER-ELECTRIC WHIRLPOOL WED49STBW0
Installed timer cycle tested all checks good.
Near Eatonville, WA 98328
Branden W.
Job Details:
08/30/2020
DRYER-ELECTRIC FRIGIDAIRE GLEQ332AS1
Complaint that dryer makes noise and doesn't dry. Found debris in blower wheel. Cleaned wheel and lint housing. Cycle tested. All checks ok.
Near Puyallup, WA 98374
Jacob P.
Job Details:
08/30/2020
DRYER-ELECTRIC SAMSUNG DV50K7500EV/A3 01
"Customer complaint of unit turning off intermittently and display locking up intermittently. Found shorted keys on display and control board sending intermittent voltage to motor. Needs new display board and control board.; ordrng 1 DC92-01607J (Display board) and 1 DC92-01896A (Control board), states that autho needed"
Near Buckley, WA 98321
Nick R.
Job Details:
08/30/2020
WASHER-FRONT LOA SAMSUNG WF45K6500AV/A2 11
Customer complaint that washer is very very loud in the spin cycle. Found washer has a bad bearing causing lound noise in spin cycle. Needs new bearing.; ordrng 1 DC97-16151B (Washer outer rear tub assembly) and 1 DC97-16086B (Basket)
Near Spanaway, WA 98387
Branden W.
Job Details:
08/30/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0
Customer complaint that dishwasher fills but does not wash. Found failed wash pump causing unit to not wash. Needs new wash pump. Next service 9/2 8-12; ordrng 1 W11084656 (MOTOR-PUMP)
Near Lakewood, WA 98498
Jacob P.
Job Details:
08/30/2020
WASHER-TOPLOAD MAYTAG MVWC415EW1
Customer complaint the units not turning on. Found good voltage to control board and Status indicator light on control board off. Needs new control board; ordrng 1 W11124822 (Control board)
Near Tacoma, WA 98498
Jacob P.
Job Details:
08/30/2020
DISHWASHER LG LDF5545ST
"Customer complaint of unit counting down to start cycle but not starting, and when unit does start it will shut off in the middle of the cycle. Unit only counts down when it thinks door is open. Needs new door latch and control board.; ordrng 1 AGM76149901 (Door latch) and 1 AGM76429503 (Control board), states that autho needed"
Near Lake Tapps, WA 98391
Branden W.
Job Details:
08/30/2020
DISHWASHER KITCHENAID KUDP02CRBL4
Complaint that dishwasher door falls. Found door link broken. Needs new link kit. Next service 9/8 10-2; ordrng 1 8194001 (Link kit)
Near Spanaway, WA 98387
Jacob P.
Job Details:
08/27/2020
DRYER-ELECTRIC SAMSUNG DVE45N5300V/A3
"Customer complaint of drum turning on whenever door is closed. Found stuck relay on control board always sending voltage to motor. Replaced control board. Test cycled, all checks ok."
Near Spanaway, WA 98387
Branden W.
Job Details:
08/27/2020
DISHWASHER GE GDF620HMJ2ES
Complaint that dishwasher has to be reset at breaker for it to turn on. Problem is intermittently happening. Tested for CSM tripping. Dishwasher draws 5.9 amps with all loads on. No signs of leak. Unable to find and cause of CSM tripping due to fault at dishwasher. Advised to have power supply checked. And to call if issue persists.
Near Tacoma, WA 98445
Nick R.
Job Details:
08/27/2020
WASHER-TOPLOAD LG WT1901CK
Installed new control board. Cycle tested all checks good.
Near Sumner, WA 98391
Branden W.
Job Details:
08/27/2020
DISHWASHER WHIRLPOOL WDP370PAHB0
Complaint that dishes do not get clean and do not dry. Found micro filter and sump screen clogged with food debris. Advised to regularly clean filters. Test cycle unit. Good spray pressure. Heating working normally. Found no drying agent in dispenser. Advised drying agent must be used for proper drying. Dishwasher checks good.
Near Bonney Lake, WA 98391
Nick R.
Job Details:
08/27/2020
DRYER-ELECTRIC SAMSUNG DVE50M7450W/A3
Installed new control board cycle tested all checks good.
Near Gig Harbor, WA 98335
Jacob P.
Job Details:
08/27/2020
DRYER-ELECTRIC MAYTAG MEDX655DW1
"Customer complaint of dryer not turning on. Found open thermal fuse causing no power. Replaced thermal fuse. Test cycled in air fluff, no heat. Test cycled temps, 110-190. Ran air flow test, yellow. Advised customer vents need to be cleaned soon.; used 1 WP3392519 (Thermal fuse) from stock"
Near Puyallup, WA 98375
Nick R.
Job Details:
08/27/2020
DISHWASHER WHIRLPOOL DU811SWKQ0
Tech was assigned as a helper;
Near Enumclaw, WA 98022
Nick R.
Job Details:
08/27/2020
WASHER-TOPLOAD KENMORE 79631512211
"Performed PM check cycle tested all checks good. Found washer throwing a UB CODE when empty, I also ran the washer with one blanket and it ran just fine.needs repair ; O-emld tckt"
Near Puyallup, WA 98374
Branden W.
Job Details:
08/27/2020
WASHER-FRONT LOA WHIRLPOOL WFW95HEDC0
Customer complaint that washer produces F3 E1 error. Per whirlpool. Replaced main control board. Cycle tested. No issues at this time. All ops ok. Advised to run regular clean washer cycles.
Near DuPont, WA 98327
Jacob P.
Job Details:
08/27/2020
WASHER-FRONT LOA SAMSUNG WV55M9600AV/A5 02
Customer complaint of controls not working. Found unit producing 188J error. Needs new display board kit.; ordrng 1 DC92-02104A (Display board kit)
Near Puyallup, WA 98375
Branden W.
Job Details:
08/27/2020
DRYER-ELECTRIC MAYTAG MEDX655DW1
Complaint that dryer start button not working. Found start switch came disconnected from console causing dryer to not start. Reattached start switch. Cycled x20. All ops good.
Near Tacoma, WA 98407
Jacob P.
Job Details:
08/27/2020
OTHER KENMORE 79551022.01
"Customer complaint of ice maker working intermittently. Found assembly harvests and fills, but when filling all water overflows out left side of tray due to tray being bent. Needs new ice maker assembly.; ordrng 1 5989JA1005G (Ice maker assy)"
Near Puyallup, WA 98373
Nick R.
Job Details:
08/27/2020
DISHWASHER WHIRLPOOL WDF520PADB7
Installed new wash pump and rack stop. Cycle tested all checks good.
Near Steilacoom, WA 98388
Jacob P.
Job Details:
08/27/2020
WASHER-FRONT LOA LG WM3170CW
"Customer complaint of LE error (locked motor error.) Found hall sensor and stator ohms out of range, needs new hall sensor and stator.; ordrng 1 6501KW2002A (Hall sensor) and 1 AJB73816004 (Stator)"
Near Sumner, WA 98391
Nick R.
Job Details:
08/27/2020
WASHER-FRONT LOA WHIRLPOOL WTW7000DW0
Performed PM check cycle tested all checks good.
Near Puyallup, WA 98375
Nick R.
Job Details:
08/27/2020
DRYER-ELECTRIC SAMSUNG DV56H9000EP/A2
Customer complaint that dryer starts when the door is closed. Found bad motor relay on control board causing dryer to start automatically. Needs new control board. ; ordrng 1 DC92-01606D (Control board)
Near Tacoma, WA 98405
Nick R.
Job Details:
08/27/2020
DRYER-ELECTRIC KENMORE 79681382410
Preformed PM check cycle tested all checks good
Near Lakewood, WA 98498
Jacob P.
Job Details:
08/27/2020
COOKTOP GE JP328WK2WW
Customer complaint of front right burner on unit always high. Found shorted infinite switch not regulating temps. Needs new infinite switch.; ordrng 1 WB23K34829 (Infinite switch)
Near Sumner, WA 98391
Branden W.
Job Details:
08/27/2020
DISHWASHER SAMSUNG DW80N3030US/AA 00
Complaint that dishwasher errors and constantly drains. Found failed inlet valve causing a leak. Leak detector trips and runs pump. Needs new inlet valve. Next service 9/3 10-2; ordrng 1 DD82-01588A (Inlet vlave)
Near Tacoma, WA 98498
Nick R.
Job Details:
08/27/2020
DRYER-ELECTRIC SAMSUNG DV48J7770EP
"Customer complaint that dryer is making a weird sound. Found both back rollers are seized, causing lot of noise. Needs new back rollers. Installed new rollers and cleaned and calibrated moisture sensor. Cycle tested all checks good. ; used 2 DC97-16782A (DRUM ROLLER) from stock"
Near Tacoma, WA 98466
Nick R.
Job Details:
08/27/2020
DRYER-ELECTRIC KENMORE 11065132410
Preformed PM check cycle tested all checks good
Near Tacoma, WA 98408
Nick R.
Job Details:
08/27/2020
DISHWASHER KITCHENAID KUDC20FVSS3
"Installed new wash cap, hub, seal, and spray arm. Cycle tested all checks good."
Near Puyallup, WA 98374
Branden W.
Job Details:
08/27/2020
DRYER-ELECTRIC WHIRLPOOL WED49STBW0
Complaint that dryer timer knob broke off. Found timer shaft broken. Needs new timer. ; ordrng 1 W10846428 (Timer)
Near Gig Harbor, WA 98335
Branden W.
Job Details:
08/27/2020
RANGE KENMORE 79095059311
Complaint that broil element blew up. Found broil element shorted out. Needs new element. Next service 8/27 10-2; ordrng 1 316203301 (Broil element)
Near Bonney Lake, WA 98391
Branden W.
Job Details:
08/27/2020
WASHER-FRONT LOA WHIRLPOOL WFW5620HW0
Complaint that washer will not run a cycle and produces F7 E2 (MCU failure) error. Found stator ohms out of range. Needs new stator and control. Parts are factory order. ; ordrng 1 W11354541 (Stator)
Near Lake Tapps, WA 98391
Branden W.
Job Details:
08/27/2020
DISHWASHER GE GDT665SSN0SS
Installed new dispenser. Cycle tested. All checks ok.
Near Lake Tapps, WA 98391
Branden W.
Job Details:
08/27/2020
DISHWASHER GE GDT655SMJ0ES
Installed new rack wheel assembly.
Near Puyallup, WA 98375
Nick R.
Job Details:
08/27/2020
OTHER SAMSUNG RF263BEAEWW/AA
Performed PM check cycle tested all checks good.
Near Spanaway, WA 98387
Jacob P.
Job Details:
08/27/2020
LAUNDRY CENTER FRIGIDAIRE FEX831CS0
"Installed previously ordered timer. Test cycled, all checks ok."
Near Bonney Lake, WA 98391
Branden W.
Job Details:
08/27/2020
WASHER-TOPLOAD MAYTAG MVWB865GW0
Complaint that washer produces F5 E1 error and will not work. Found failed lid switch. Replaced lid switch. Cycle tested. All checks ok. ; used 1 W10810403 (LID LOCK ASSY) from stock
Near Sumner, WA 98391
Branden W.
Job Details:
08/27/2020
RANGE KITCHENAID KSEG950ESS1
Installed new control. Cycle tested. Good temps. All checks ok
Near Tacoma, WA 98498
Nick R.
Job Details:
08/27/2020
OTHER KENMORE 11171215610
Performed PM check cycle tested all checks good
Near Fife, WA 98424
Branden W.
Job Details:
08/27/2020
RANGE LG LRE3194ST/00
Complaint of F9 heat error and long preheat. Found relay on relay board melted. Causing improper oven operation. Needs new relay board. Next service 8/31 10-2; ordrng 1 EBR74164814 (Relay board)
Near Edgewood, WA 98372
Branden W.
Job Details:
08/27/2020
DISHWASHER KENMORE 66517742K010
Performed PM check. All checks good
Near Tacoma, WA 98406
Nick R.
Job Details:
08/27/2020
DRYER-ELECTRIC GE GTD42EASJ4WW
Performed PM check cycle tested all checks good
Near Tacoma, WA 98407
Branden W.
Job Details:
08/27/2020
RANGE FRIGIDAIRE FEFL78CBA
Installed new board and overlay. Cycle tested. All checks good.
Near Orting, WA 98360
Branden W.
Job Details:
08/27/2020
DISHWASHER SAMSUNG DW80M2020US/!AA 00
Complaint that dishwasher stops and produces leak error. Found inlet valve leaking. Needs new valve. ; ordrng 1 DD81-02265A (A/S-WATER VALVE)
Near Federal Way, WA 98023
Branden W.
Job Details:
08/27/2020
DISHWASHER KITCHENAID KDPE234GPS0
Customer complaint that dishwasher does not wash. Found 120v to wash pump. Pump does not run. Needs new wash pump. Next service 9/8 10 -2; ordrng 1 W11084656 (MOTOR-PUMP)
Near Graham, WA 98338
Branden W.
Job Details:
08/27/2020
WASHER-TOP LOAD SAMSUNG n/a
Customer that answered door said appointment is for a refrigerator. I advised we have a washing machine work order. Customer said washer was fine but refrigerator is not. I confirmed last name on work order. Advised to call and get work order corrected. No work done.
Near Puyallup, WA 98373
Nick R.
Job Details:
08/27/2020
OTHER KENMORE 11161212610
Performed PM check cycle tested all checks good
Near Sumner, WA 98391
Nick R.
Job Details:
08/27/2020
DRYER-ELECTRIC ROPER RED4516FW
Customer complaint that dryer won't start. Found a glove stuck in the blower wheel stopping the motor from turning the drum. Removed glove cycle tested all checks good.
Near Graham, WA 98338
Jacob P.
Job Details:
08/24/2020
DISHWASHER GE GDT580SMF8ES
"Customer complaint of unit leaking. Found door tweaked causing poor seal in left side of tub. Needs new door assembly and tub seal.; ordrng 1 WD14X20128 (Right hinge) and 1 WD14X20129 (Left hinge) and 1 WD27X22997 (Outer door panel) and 1 WD01X22836 (Right retainer strip) and 1 WD01X10634 (Left retainer strip) and 1 WD01X22512 (Left hinge support) and 1 WD01X22513 (Right hinge support) and 1 WD31X20490 (Inner door panel) and 1 WD08X22095 (Tub seal), states that autho needed"
Near Lake Tapps, WA 98391
Branden W.
Job Details:
08/24/2020
DISHWASHER SAMSUNG DMT800RHB/XAA
Installed new case break and sensor. Cycle tested x3. All ops good.
Near Tacoma, WA 98443
Jacob P.
Job Details:
08/24/2020
WASHER-FRONT LOA SAMSUNG WV55M9600AV/ A5 02
Customer complaint of 188J error (display board error). Needs new display board kit.; ordrng 1 DC92-02104A (Display kit)
Near Eatonville, WA 98328
Branden W.
Job Details:
08/24/2020
WASHER-FRONT LOA LG WT1501CW
Customer complaint that washplate came off. Reinstalled washplate with loctite on bolt threads. Also water pressure too low. Cycle tested both hot and cold. Found no pressure issues. All checks ok.
Near Sumner, WA 98391
Branden W.
Job Details:
08/24/2020
DISHWASHER KITCHENAID KDTE254ESS2
Complaint that upper left rack falling. Found rear not clipped in properly causing front to pop out. Installed properly. All checks ok.
Near Sumner, WA 98391
Branden W.
Job Details:
08/24/2020
RANGE KITCHENAID KSEG950ESS1
Customer complaint that oven is too hot and shuts down. Found F6-E1 (runaway temps) error stored. Needs new main control. Next service 8/26 8-12; ordrng 1 W11100515 (CNTRL-ELEC) and 2 WP3196068 (LENS-LIGHT)s
Near Sumner, WA 98391
Branden W.
Job Details:
08/24/2020
WASHER-FRONT LOA SAMSUNG WF448AAW/XAA 01
Complaint that washer will error when filling. Found inlet screen plugged. Cleaned screen. Unable to clean hot side as wall faucet is seized. Advised faucet needs repaired. Once repaired to call back and we can clean screen. Cold fill working well.
Near Tacoma, WA 98409
Jacob P.
Job Details:
08/24/2020
DRYER-ELECTRIC SAMSUNG DV42H5000EW/A3
"Customer complaint that after cycle is finished, lights circle on the display and drum turns. Advised customer that this is the wrinkle prevention option. Informed how to turn option on and off. Unit functioning as designed."
Near Spanaway, WA 98387
Nick R.
Job Details:
08/24/2020
DRYER-ELECTRIC SAMSUNG DV42HS200EW/A3 04
Customer complaint that dryer isn't heating. Found dryer with a open heating element causing dryer not to heat. Needs new heating element installed new heating element cycle tested all checks good ; used 1 Dc97-14486a (Heating element) from stock
Near Tacoma, WA 98498
Nick R.
Job Details:
08/24/2020
DRYER-ELECTRIC SAMSUNG DV42H5000EW/A3 01
"Customer complaint that dryer is making a loud noise. Found the dryer has a seized back rollers causing the loud noise, needs new back rollers installed new roller cycle tested all checks good.; used 2 Dc97-16782a (Rollers) from stock"
Near Tacoma, WA 98465
Jacob P.
Job Details:
08/24/2020
WASHER-FRONT LOA SAMSUNG WF448AAP/XAA 02
"Customer complaint that unit uses only hot water. Found fill hoses swapped on valves. Swapped hoses. Test cycled, all checks ok."
Near Lakewood, WA 98499
Jacob P.
Job Details:
08/24/2020
WASHER-FRONT LOA WHIRLPOOL WFW9200SQ00
Customer complaint of door locked. Manually unlocked door. Found bad contacts in door switch causing unit to think door is open. Needs new door lock.; ordrng 1 WP8183270 (Door lock)
Near DuPont, WA 98327
Jacob P.
Job Details:
08/24/2020
DRYER-ELECTRIC SAMSUNG DV45K6500EV/A3 01
"Installed previously ordered knob. Test cycled, all checks ok."
Near Gig Harbor, WA 98335
Nick R.
Job Details:
08/24/2020
WASHER-TOPLOAD MAYTAG MVWB835DW1
Installed new lid cycle tested all checks good.
Near Puyallup, WA 98373
Jacob P.
Job Details:
08/24/2020
WASHER-TOPLOAD MAYTAG MVWC565FW1
"Customer complaint of unit not agitating or spinning. Put into service mode and test cycled agitate and spin, checks ok. Put into regular cycle, agitate checks ok. Put into drain and spin, spins ok. No error codes stored. Unable to verify complaint at time of service. Advised customer to call back if problem persists."
Near Gig Harbor, WA 98335
Jacob P.
Job Details:
08/24/2020
DISHWASHER WHIRLPOOL WDT720PADM1
"Customer complaint of unit making clicking sound and not washing, and segment of heating element bright orange. Found diverter leaking and making clicking noise, unable to shift. Also found heating element weak on one point and electronic control board error stored. Needs new sump assembly, control board and heating element. Advised customer that sump assembly is currently out of stock and may take awhile to get in.; ordrng 1 WPW10671941 (Sump assembly) and 1 W10751502 (Control board) and 1 W10518394 (Heating element), states that autho needed"
Near Bonney Lake, WA 98391
Branden W.
Job Details:
08/24/2020
DRYER-ELECTRIC SAMSUNG DVE45N5300W/A3
Customer complaint that dryer will not heat. Found open heating element causing no heat. Replaced element. Cycle tested. All checks ok. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock
Near DuPont, WA 98327
Jacob P.
Job Details:
08/24/2020
LAUNDRY CENTER WHIRLPOOL WET4024HW0
"Customer complaint of baffle coming unattached. Found screw holes for baffle stripped, needs new baffle and screws.; ordrng 2 W10853898 (Screw)s and 1 685207 (Baffle)"
Near Tacoma, WA 98465
Nick R.
Job Details:
08/24/2020
OTHER KENMORE 79080362310
Performed PM check cycle tested all checks good.
Near Tacoma, WA 98406
Nick R.
Job Details:
08/24/2020
WASHER-FRONT LOA KENMORE 79641262610
Performed PM check cycle tested all checks good.
Near Gig Harbor, WA 98335
Nick R.
Job Details:
08/24/2020
DRYER-ELECTRIC SAMSUNG DV42H5200EW/A3 04
Customer complaint that dryer isn't heating. Found open heating element causing dryer not to heat. Needs new heating element. Installed new heating element cycle tested all checks good ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock
Near Auburn, WA 98001
Nick R.
Job Details:
08/24/2020
RANGE KENMORE 79072903013
Performed PM check cycle tested all checks good.
Near Bonney Lake, WA 98391
Branden W.
Job Details:
08/24/2020
DRYER-ELECTRIC MAYTAG MEDX655DW1
Installed new timer. Cycle tested. All checks good.
Near Puyallup, WA 98374
Jacob P.
Job Details:
08/24/2020
DRYER-ELECTRIC KENMORE 79681383410
"Performed pm check, all checks ok."
Near Auburn, WA 98001
Nick R.
Job Details:
08/24/2020
DRYER-ELECTRIC KENMORE 11065132411
Performed PM check cycle tested all checks good.
Near Federal Way, WA 98023
Nick R.
Job Details:
08/24/2020
WASHER-FRONT LOA LG 796WM1388HW
Performed PM check cycle tested all checks good.
Near Lake Tapps, WA 98391
Branden W.
Job Details:
08/24/2020
WASHER-TOPLOAD MAYTAG MVWB835DW1
Customer complaint that washer will not power on. Found 120v to main board. Per Whirlpool need to replace console and main control together.; ordrng 1 W10861510 (CONSOLE) and 1 W11024149 (CNTRL-ELEC)
Near Enumclaw, WA 98022
Branden W.
Job Details:
08/24/2020
DISHWASHER GE GDT535PSM0SS
Customer complaint dishwasher will not operate until power is reset. Dishwasher tripping current sense module. Has happened 3 times and not happened since. Cycle tested all loads. Found no signs of leaks. All checks ok at this time.
Near Enumclaw, WA 98022
Branden W.
Job Details:
08/24/2020
DRYER-GAS MAYTAG MGDC200XW2
"Complaint that dryer timer not working and dryer does not heat. Found open thermal fuse causing no heat. Replaced fuse and operating thermostat. When testing. Found timer has failed contact causing dryer to not run cool down or air fluff cycles. Needs new timer. Next service 8/28 10-2; ordrng 1 W11043385 (Timer), used 1 WP3392519 (FUSE-THRML), and 1 WP3387134 (THRMST-FIX) from stock"
Near Enumclaw, WA 98022
Branden W.
Job Details:
08/24/2020
RANGE SAMSUNG NE58K9430SS/AA
Customer complaint that bottom convection fan not working. And cooling fan will run for days sometimes. Found both upper and lower convection fans failed. Aslo found sticking relay on sub PCB board. Needs new fan motors and PCB. ; ordrng 1 DG96-00110F (Convection motor upper) and 1 DG96-00110E (Convection motor lower) and 1 DE94-03610A (ASSY PCB EEPROM)
Near Orting, WA 98360
Jacob P.
Job Details:
08/24/2020
DISHWASHER GE DDT575SMF2ES
"Installed previously ordered door switch. Test cycled, all checks ok."
Near Tacoma, WA 98444
Jacob P.
Job Details:
08/24/2020
DRYER-ELECTRIC MAYTAG MEDC215EW1
"Customer complaint of unit heating but not tumbling. Found ahorted heating element causing unit to always heat and open thermal fuse causing dryer not to turn on. Replaced heating element and thermal fuse. Test cycled, all checks ok. ; used 1 279838 (Heating element), and 1 WP3392519 (Thermal fuse) from stock"
Near Steilacoom, WA 98388
Jacob P.
Job Details:
08/24/2020
WASHER-FRONT LOA LG WM3670HWA
"Customer complaint of words coming off of console and display and would like them stenciled back on. Advised customer we cannot stencil words back onto machines, we will have to replace console and display board.; ordrng 1 EBR78534427 (Display board) and 1 AGL74115120 (Console)"
Near Tacoma, WA 98407
Nick R.
Job Details:
08/24/2020
WASHER-TOPLOAD KENMORE 11082881100
Performed PM check cycle tested all checks good.
Near Tacoma, WA 98405
Jacob P.
Job Details:
08/24/2020
DRYER-GAS GE GFD45ESSM0WW
"Customer complaint of long dry times. Ran air flow test, 100% plugged. Removed vent from back of dryer and ran air flow test again, green. Advised customer that vent from back of dryer to outside needs to be cleaned asap. Dryer functioning as designed."
Near University Place, WA 98466
Nick R.
Job Details:
08/24/2020
DRYER-ELECTRIC KENMORE 79681582410
Performed PM check cycle tested all checks good.
Near Orting, WA 98360
Jacob P.
Job Details:
08/20/2020
DISHWASHER GE DDT575SMF2ES
"Customer complaint of machine not starting due to door not latching. Found broken receiver on latch, needs new door latch.; ordrng 1 WD21X10490 (Door latch)"
Near Gig Harbor, WA 98335
Nick R.
Job Details:
08/20/2020
WASHER-TOPLOAD MAYTAG MVWB835DW1
Customer complaint that when starting the washer it makes a clicking sound then shuts off. Found lid has a crank in the back left side causing washers lock to fail. Needs new lid ; ordrng 1 W11259006 (Lid)
Near Tacoma, WA 98404
Jacob P.
Job Details:
08/20/2020
WASHER-FRONT LOA GE GFWN1600J1WW
"Customer complaint of unit not draining. Customer moved unit outside cuz it was also leaking. After moving unit outside, customer tested machine and it is now draining. Found drain pump filter seal crushed causing leak. Needs new drain pump filter. Advised customer that part is back ordered and may take awhile to arrive.; ordrng 1 WH23X10029 (Drain pump filter)"
Near Gig Harbor, WA 98332
Nick R.
Job Details:
08/20/2020
DISHWASHER JENN-AIR JDB1100AWB
Tech was assigned as a helper;
Near Tacoma, WA 98467
Nick R.
Job Details:
08/20/2020
DRYER-ELECTRIC WHIRLPOOL WED8800YW0
Ordered lint screen
Near Bonney Lake, WA 98391
Nick R.
Job Details:
08/20/2020
DRYER-ELECTRIC SAMSUNG DVE50M7450W/A3
Customer complaint that dryer starts as soon as you close the door. Found the dryer has a stuck motor relay causing dryer to start when the door is closed. Needs new control board ; ordrng 1 DC92-01729P (Main control board)
Near Tacoma, WA 98445
Jacob P.
Job Details:
08/20/2020
WASHER-TOPLOAD LG WT1901CK
Customer complaint of unit producing LE error (locked motor). Found control board not detecting basket movement and stator ohms out of range. Needs new control board and stator.; ordrng 1 EBR80321813 (Control board) and 1 AJB73816004 (Stator)
Near Spanaway, WA 98387
Jacob P.
Job Details:
08/20/2020
WASHER-FRONT LOA GE WBVH6240F0WW
"Customer complaint of unit making burning smell and basket off its tracks. Found unit with worn rear bearing. Needs new basket, rear tub, tub gasket and door boot.; ordrng 1 WH08X10036 (Door boot) and 1 WH45X10142 (Basket) and 1 WH08X10023 (Tub gasket) and 1 WH45X10071 (Outer ear tub)"
Near Gig Harbor, WA 98332
Jacob P.
Job Details:
08/20/2020
DISHWASHER JENN-AIR JDB1100AWB
"Customer complaint of unit not drying now. Installed previously ordered control board. Tested through full normal wash cycle, all checks ok."