Near Spanaway, WA 98387
Jacob P.
Job Details:
08/11/2020
WASHER-FRONT LOA WHIRLPOOL WFW9050XW00
"Installed previously ordered drain pump and door boot. Test cycled, all checks ok. Left door boot with customer."
Near Tacoma, WA 98444
Nick R.
Job Details:
08/11/2020
RANGE GE PS950EF3ES
Preformed PM check cycle tested all checks good
Near Puyallup, WA 98374
Nick R.
Job Details:
08/11/2020
DRYER-ELECTRIC KENMORE 11067632600
"Customer complaint that dryer isn't heating. Found dryer with a open heating element causing dryer not to heat. Needs new heating element. Installed new heating element and cleaned moisture sensor, cycle tested all checks good.; used 1 279838 (Heating element) from stock"
Near Tacoma, WA 98409
Jacob P.
Job Details:
08/06/2020
RANGE JENN-AIR JES9750CAB01
"Installed previously ordered relays. Test cycled, all checks ok."
Near Puyallup, WA 98371
Nick R.
Job Details:
08/06/2020
DISHWASHER GE GDF520PGJ5BB
Installed new upper and lower rack. Cycle tested all checks good.
Near Sumner, WA 98390
Nick R.
Job Details:
08/06/2020
DRYER-ELECTRIC SAMSUNG DV45H7000EW/A2 02
Customer complaint that dryer isn't heating. Found the dryer has a open heating element causing dryer not to heat. Aslo found the dryer has poor airflow Needs new heating element. Installed new heating element and cleaned all lint from dryer. Cycle tested everything works as intended. Dryer still as poor airflow. Advised customer not to use dryer till the vents have been cleaned. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock
Near Bonney Lake, WA 98391
Branden W.
Job Details:
08/06/2020
WASHER-TOPLOAD SAMSUNG WA45K7600AW/A2
"Customer complaint that washer errors as unbalanced no matter the load. This happened immediately after installed in new home. Found when washer was moved, tub was not secured well enough causing tub to dent rear panel and get caught on metal lip causing tub to not move freely and go out of balance. Reset tub and straightened rear panel. Cycle tested with a load. All checks ok."
Near Sumner, WA 98391
Branden W.
Job Details:
08/06/2020
DRYER-ELECTRIC LG DLEX5680W
Installed new motor. Cycle tested. All checks good.
Near Bonney Lake, WA 98391
Nick R.
Job Details:
08/06/2020
DISHWASHER LG LDF7774ST
Installed new control board and wiring harness cycle tested all checks good.
Near Sumner, WA 98391
Nick R.
Job Details:
08/06/2020
DRYER-ELECTRIC SAMSUNG DV42H5000EW
Customer complaint that dryer isn't heating. Found a open heating element causing dryer not to heat. Needs new heating element. Installed new heating element cycle tested all checks good.; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock
Near Puyallup, WA 98375
Nick R.
Job Details:
08/06/2020
DRYER-ELECTRIC LG DLEX3360V
"Installed new rollers, new belt, new drum, and idler pulley. Cycle tested all checks good."
Near Graham, WA 98338
Nick R.
Job Details:
08/06/2020
RANGE KENMORE 25327042702
Will return at a later date ; O-emld tckt
Near Steilacoom, WA 98388
Jacob P.
Job Details:
08/06/2020
WALL OVEN AMANA A0CS3040WW
"Customer complaint of F4 error, has been working the last few days. F4 error is shorted control error. Needs new control. Part is discontinued. Called in to ORH to advise of discontinued part, while on hold the customer called in and cancelled appointment."
Near Buckley, WA 98321
Branden W.
Job Details:
08/06/2020
WASHER-FRONT LOA LG WT7200CW
Customer complaint that washer will not power on. Found hot and neutral lines reversed at outlet causing washer to not power. Tested at different outlet. All ops ok. Advised customer to have electrician correct power supply to washer.
Near Federal Way, WA 98023
Branden W.
Job Details:
08/06/2020
RANGE WHIRLPOOL WFE525S0HZ0
Customer complaint that range does not operate. Found burned terminal connection at terminal block. Needs new terminal block. Advised customer that a power cord will be needed and is not covered as it is not a part of the appliance. Next service 8/11 10-2; ordrng 1 WPW10245259 (Terminal block) and 2 WP3400029 (Nut)s
Near Puyallup, WA 98371
Branden W.
Job Details:
08/06/2020
DISHWASHER SAMSUNG DW80J7550US/AA 01
Customer complaint that dishwasher will not work. Found dishwasher not draining. Needs new drain pump. Next service 8/13 8-12; ordrng 1 DD31-00016A (Drain pump)
Near Tacoma, WA 98498
Jacob P.
Job Details:
08/06/2020
WASHER-FRONT LOA SAMSUNG WF45N5300AW/US
"Customer complaint of unit not draining. Found debris built up in tub to drain pump hose. Cleared debris. Test cycled, all checks ok."
Near Graham, WA 98338
Branden W.
Job Details:
08/06/2020
WASHER-FRONT LOA WHIRLPOOL WFW9300VU02
Installed new drain pump. Cycle tested. All checks good.
Near Orting, WA 98360
Nick R.
Job Details:
08/06/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0
Installed new adjuster cycle tested all checks good.
Near Orting, WA 98360
Branden W.
Job Details:
08/06/2020
WASHER-FRONT LOA SAMSUNG WF42H5000AW/A2 11
Installed new drain pump. Cycle tested. All checks ok.
Near Sumner, WA 98391
Nick R.
Job Details:
08/06/2020
OTHER KENMORE 25328052801
Performed PM check cycle tested all checks good.
Near Bonney Lake, WA 98391
Nick R.
Job Details:
08/06/2020
DRYER-ELECTRIC WHIRLPOOL WED8000DW3
"Customer complaint that in the normal cycle the clothes don't come out dry. Found moisture sensor with grim build up, causing moisture sensor to not work properly. Cleaned and calibrated moisture sensor cycle tested all checks good."
Near Bonney Lake, WA 98391
Branden W.
Job Details:
08/06/2020
DRYER-ELECTRIC MAYTAG MEDX655DW1
Customer complaint that dryer timer will not advance. Dryer will just continuously run. 120v to timer drive motor. Drive not advancing. Needs new timer. Next service 8/13 10-2; ordrng 1 WPW10642928 (Timer)
Near Eatonville, WA 98328
Jacob P.
Job Details:
08/06/2020
WALL OVEN JENN-AIR n/a
"Installed previously ordered hinges. Test cycled, all checks ok."
Near Lakewood, WA 98498
Jacob P.
Job Details:
08/06/2020
WASHER-TOPLOAD KENMORE 11022912100
"Customer complaint of unit not spinning. Found unit not agitating or spinning. Transmission and clutch soaked in oil. Needs new transmission, clutch and coupler.; ordrng 1 285785 (Clutch) and 1 3360629 (Transmission) and 1 285753A (Coupler)"
Near Federal Way, WA 98003
Nick R.
Job Details:
08/06/2020
RANGE KENMORE 79094142312
Installed both front burners and two terminal blocks cycle tested all checks good.
Near Tacoma, WA 98445
Jacob P.
Job Details:
08/06/2020
WASHER-FRONT LOA SAMSUNG WF42H5000AW/A2 11
"Customer complaint of unit not spinning. Unit full of water, drained water out. Unit doesnt spin. Put into service mode, completely full of 3E2 error (motor error). Needs new inverter board.; ordrng 1 DC92-01531B (Inverter board)"
Near Gig Harbor, WA 98335
Branden W.
Job Details:
08/06/2020
WASHER-FRONT LOA LG WM5000HVA
"Customer complaint that washer leaks from bottom left. Found cap for sump drain hose not sealing causing leak. Needs new cap. Customer will install cap. ; used 1 5006ER3009A (CAP,DRAIN HOSE) from stock"
Near Lakewood, WA 98498
Branden W.
Job Details:
08/06/2020
DRYER-ELECTRIC SAMSUNG DVE50M7450W/A3
Customer complaint that dryer will not heat. Found open heating element causing no heat. Replaced element. Vacuumed inside of dryer. Cycle tested. All checks ok. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock
Near Tacoma, WA 98445
Branden W.
Job Details:
08/06/2020
DRYER-ELECTRIC WHIRLPOOL LER7646EQ2
Installed new timer and cut off. Cycle tested all checks ok
Near Tacoma, WA 98498
Nick R.
Job Details:
08/06/2020
DRYER-ELECTRIC SAMSUNG DV42H5000EW/A3 04
Customer complaint that the dryer makes a squealing noise. Found both back rollers seized causing squealing noise. Needs two back rollers. Installed two new rollers. Cycle tested all checks good. ; used 2 DC97-16782A (DRUM ROLLER) from stock
Near Tacoma, WA 98498
Nick R.
Job Details:
08/06/2020
WASHER-TOPLOAD GE GTW460ASJ4WW
Preformed PM check cycle tested all checks good
Near Gig Harbor, WA 98332
Branden W.
Job Details:
08/06/2020
WASHER-TOPLOAD MAYTAG MVWX655DW1
"Customer complaint that washer is leaking oil. Found transmission leaking oil into all drive components. Needs new transmission, belt, pulleys. ; ordrng 1 W11035751 (GEARCASE) and 1 W11026785 (Motor) and 1 W10721967 (Cam set) and 1 W11239857 (Belt) and 1 WPW10427633 (Shield)"
Near Auburn, WA 98002
Nick R.
Job Details:
08/06/2020
WASHER-TOPLOAD GE WDSR2080DAWW
"Customer complaint that washer will not agitate, and over fills when using the super cycle. ; ordrng 1 WH49X10042 (WASHING MACHINE AGITATOR COUPLING KIT) and 1 WH41X365 (WASHING MACHINE H20 PRESSURE SWITCH HOSE)"
Near Eatonville, WA 98328
Jacob P.
Job Details:
08/06/2020
WASHER-TOPLOAD MAYTAG MVWB850WRO
"Customer complaint of unit leaking, found oil on ground when she slid machine out. Turned basket by hand, very loud bearing. Checked under machine, oil splatter around case. Found unit has bad bearings, needs new bearing kit.; ordrng 1 W10435302 (Bearing kit)"
Near Spanaway, WA 98387
Jacob P.
Job Details:
08/04/2020
WASHER-FRONT LOA WHIRLPOOL WFW9050XW00
Customer complaint of large leak. Found warped door boot causing leak and drain pump not draining. Needs new door boot and drain pump.; ordrng 1 WPW10730972 (Drain pump) and 1 WPW10381562 (Door boot)
Near Tacoma, WA 98405
Branden W.
Job Details:
08/04/2020
RANGE KENMORE 79094102702
"Customer complaint that bake doesn't work and rear left burner doesn't work. Found burner unplugged. Plugged burner in. Burner ops good. Found open bale element causing no bake. Needs new element. Next service 8/6 8-12; ordrng 1 316075103 (element,bake)"
Near Tacoma, WA 98407
Branden W.
Job Details:
08/04/2020
DRYER-ELECTRIC ELECTROLUX EIMED55IIW0
Customer complaint that dryer stops and gives E64 (heating element) error. Found open leg on element causing error. Needs new heating element. Next service 8/6 8-12; ordrng 1 134792700 (heater)
Near University Place, WA 98466
Jacob P.
Job Details:
08/04/2020
WASHER-TOPLOAD GE GTW460ASJ6WW
"Customer complaint of washer not switching into cycle and making loud noise. Found everything under machine soaked in oil. Needs new transmission, shifter, rps sensor, clutch parts and belt.; ordrng 1 WH38X27335 (Transmission) and 1 WH05X25036 (Shifter) and 1 WH05X24185 (Clutch) and 1 WH01X24697 (Belt) and 1 WH12X26330 (Rps sensor) and 1 WH01X10759 (Washer) and 1 WH01X24434 (Spring)"
Near Puyallup, WA 98373
Jacob P.
Job Details:
08/04/2020
DRYER-ELECTRIC ELECTROLUX EIMED55IIW2
"Customer complaint of UI not working, taking multiple cycles to dry and grinding sound. Found UI knob not selecting cycles. Found unit has shorted heating element and failed air flow test. Also found worn idler pulley. Large lint build up inside dryer, cleaned out buildup. Found sock in lint trap housing, removed sock. Needs new UI board, heating element and idler pulley. Advised customer vent from back of dryer needs to be cleaned asap.; ordrng 1 809160404 (UI board) and 1 134792700 (Heating element) and 1 134793500 (Idler pulley), states that autho needed"
Near DuPont, WA 98327
Jacob P.
Job Details:
08/04/2020
RANGE WHIRLPOOL RF367LXMB
"Customer complaint of unit heating intermittently. Tested voltage to unit, correct voltage and polarity. Checked bake and broil elements, good. No visible damage to wiring. Test cycled to 300, found control board no longer sending voltage after 2nd heat cycle. Also found temp probe ohms out of range. Needs new control board and temp probe.; ordrng 1 WP6610456 (Control board) and 1 WPW10181986 (Temp probe)"
Near University Place, WA 98467
Branden W.
Job Details:
08/04/2020
WASHER-FRONT LOA WHIRLPOOL WFW95HEXW2
"Customer complaint that washer timing jump around. Continues to fill. Found errors F8-E3, F5-E2, F9-E1 stored. Water valve stuck open allowing cold water to continuously fill. Needs new inlet valve. ; ordrng 1 WPW10247306 (Inlet valve)"
Near Eatonville, WA 98328
Nick R.
Job Details:
08/04/2020
WASHER-TOPLOAD MAYTAG MVWB765FW0
Installed new inlet water valve. Cycle tested all checks good.
Near Sumner, WA 98390
Jacob P.
Job Details:
08/04/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0
"Customer complaint of unit locked and unable to unlock or push any buttons. Unlocked control, test cycled, all checks ok. Pulled error codes, F2E1 error(unable to communicate with UI). Needs new UI.; ordrng 1 W11302463 (Control panel)"
Near Lakewood, WA 98499
Nick R.
Job Details:
08/04/2020
OTHER WHIRLPOOL WRV996FDEE00
Performed PM check cycle tested all checks good
Near Tacoma, WA 98465
Jacob P.
Job Details:
08/04/2020
DISHWASHER KENMORE 5871658580
Customer complaint of unit leaking and not cleaning. Found timer has bad contacts and not advancing cycle. Unable to verify leak. Needs new timer. Timer is discontinued. AHS to supply parts. Subbed online for auth.; ordrng 1 809439 (Timer)
Near Lakewood, WA 98498
Nick R.
Job Details:
08/04/2020
DISHWASHER KITCHENAID KUDC10FXSS5
Customer complaint that dishwasher will not come on at all. Found the outlet that the dishwasher was plugged into is bad. Tested dishwasher at a different outlet cycle tested all checks good. Advised customer to use a different outlet or contact a electrician.
Near Sumner, WA 98391
Nick R.
Job Details:
08/04/2020
DISHWASHER KITCHENAID KDTE254ESS2
Customer complaint that the top rack on the dishwasher is broken. ; ordrng 2 WPW10546503 (Adjuster)s
Near Tacoma, WA 98406
Branden W.
Job Details:
08/04/2020
DRYER-ELECTRIC SAMSUNG DVE45M5500Z/A3
Installed new main control. Cycle tested. All ops good.
Near Tacoma, WA 98445
Nick R.
Job Details:
08/04/2020
WASHER-FRONT LOA SAMSUNG WF42H5000AW/A2 11
"Customer complaint that washer will not spin. Found hair wrapped around the drain pump causing the washer not to drain properly. Removed hair from drain pump, cycle tested all checks good."
Near Spanaway, WA 98387
Jacob P.
Job Details:
08/04/2020
DRYER-ELECTRIC LG DLEX2501V
"Customer worries about lint build up inside of dryer. Delinted dryer. Ran air flow test, yellow. Advised customer that vents need to be cleaned soon."
Near Tacoma, WA 98408
Jacob P.
Job Details:
08/04/2020
DRYER-ELECTRIC SAMSUNG DV40J3000EW/A2 01
"Customer complaint of dryer not heating. Found open heating element causing no heat. While removing high limit, bottom terminal broke. Replaced heating element and high limit. Test cycled, all checks ok.; used 1 DC47-00019A (Heating element), and 1 DC96-00887C (High limit) from stock, states that autho needed"
Near Eatonville, WA 98328
Jacob P.
Job Details:
08/04/2020
WASHER-TOPLOAD KENMORE 11021102012
"Installed previously ordered suspension rods. Test cycled with a load, all checks ok."
Near Eatonville, WA 98328
Branden W.
Job Details:
08/04/2020
LAUNDRY CENTER WHIRLPOOL LTE5243DQ6
Customer complaint that dryer is loud. Washer stalls in rinse. Found broken blower wheel causing a lot of vibration in dryer. Found failed timer contacts causing it to stall sometimes. Also found broken lid switch causing no spin. Next service 8/12 1-5; ordrng 1 WP696426 (Blower wheel) and 1 WP3952499 (Washer timer) and 1 WP3355806 (Lid switch)
Near Eatonville, WA 98328
Jacob P.
Job Details:
08/04/2020
DISHWASHER KITCHENAID KDTE334DSS0
"Installed previously ordered drain pump. Test cycled, all checks ok"
Near DuPont, WA 98327
Jacob P.
Job Details:
08/04/2020
WASHER-TOPLOAD SAMSUNG WA45M7050AW/A4 01
"Came to install inlet valves. Customer informed that leak happens on 'deep wash' cycle. Found bulletin in STG, needs new PCB kit.; ordrng 1 DC92-01623G (PCB Kit)"
Near Graham, WA 98338
Branden W.
Job Details:
08/04/2020
WASHER-TOPLOAD LG WT4870CW
Customer complaint that washer will produce OE error and not drain. Found main control board fails to send 120v to pump causing error. Needs new main control. Declined to repair at this time.
Near Graham, WA 98338
Branden W.
Job Details:
08/04/2020
DRYER-ELECTRIC WHIRLPOOL WED8200YW0
Customer complaint that dryer makes noise. Found seized idler pulley causing noise. Replaced idler pulley. Cleaned and lubed front and rear drum rollers. Vacuumed inside of dryer. Cycle tested. All checks good. ; used 1 WPW10547292 (PULLEY-IDR) from stock
Near Enumclaw, WA 98022
Nick R.
Job Details:
08/04/2020
DISHWASHER KENMORE 66513923K011
Performed PM check cycle tested all checks good
Near Tacoma, WA 98466
Nick R.
Job Details:
08/04/2020
WASHER-FRONT LOA FRIGIDAIRE FAFW3801LW5
"Installed door lock assembly, cycle tested all checks good."
Near Sumner, WA 98390
Jacob P.
Job Details:
08/04/2020
DRYER-ELECTRIC GE GTD75ECPLDG
"Customer complaint of dryer not heating again. Found wire going to heating element pulled out of connector. Rewired connector. Test cycled, all checks ok."
Near Tacoma, WA 98408
Branden W.
Job Details:
08/04/2020
DISHWASHER KENMORE 66516914001
Customer complaint that dishwasher will not turn on. Found open thermal fuse on main board causing no power to board. Replaced fuse. Cycle tested. all checks ok. ; used 1 8193762 (THERMAL FUSE-DISHWASHER) from stock
Near Spanaway, WA 98387
Nick R.
Job Details:
08/04/2020
OTHER KITCHENAID KSRS27FGBT03
Performed PM check cycle tested all checks good
Near Graham, WA 98338
Jacob P.
Job Details:
08/04/2020
WASHER-TOPLOAD GE GTW330ASK3WW
"Installed previously ordered drain pump. Test cycled, all checks ok."
Near Edgewood, WA 98371
Jacob P.
Job Details:
08/04/2020
DRYER-ELECTRIC SAMSUNG DV48H7400EW/A2 02
"Customer complaint of no heat on high or medium temp settings. Found shorted heating element causing irregular temps. Replaced heating element. Test cycled, all checks ok. Performed air flow test, failed. Advised customer that vent from back of dryer to outside needs to be cleaned asap.; used 1 DC97-14486A (Heating element) from stock"
Near South Hill, WA 98375
Nick R.
Job Details:
08/04/2020
DISHWASHER KITCHENAID KDFE104DBL2
Installed bottom rack wheel assembly. Cycle tested all checks good.
Near Puyallup, WA 98372
Nick R.
Job Details:
08/04/2020
DRYER-ELECTRIC SAMSUNG DV45K7600EW/A3 01
"Customer complaint that dryer is making a squealing noise. Found back roller completley seized, causing dryer to make a loud squealing sound needs new roller. ; used 2 DC97-16782A (DRUM ROLLER) from stock"
Near Graham, WA 98338
Nick R.
Job Details:
08/04/2020
DRYER-ELECTRIC SAMSUNG DV42H5200EP/A3
"Customer complaint that dryer isn't heating. Found dryer with a open element causing dryer not to heat. Needs new heating element, installed new heating element cycle tested all checks good.; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock"
Near Eatonville, WA 98328
Branden W.
Job Details:
08/04/2020
WASHER-FRONT LOA KENMORE 2661532412
Customer complaint that washer does not clean properly. And dryer takes too long to dry. Performed maintenance check on both. Cleaned lint from dryer. Dryer has good temps but moderate air flow. Unable to clean flex ducting as it runs behind water heating in closet. Advised to have ducting cleaned to improve airflow and dry times. Cycle tested washer. Washer agitation is at proper speed. Tested in normal and rinse. No issues found. Recalibrated washer. Also removed sock from base of washer.
Near University Place, WA 98467
Jacob P.
Job Details:
08/04/2020
DRYER-ELECTRIC WHIRLPOOL LER4634EQ2
"Customer complaint of dryer not turning on. Found open thermal fuse causing no power. Replaced thermal fuse and vacuumed out dryer. Test cycled, all checks ok.; used 1 WP3392519 (Thermal fuse) from stock"
Near Spanaway, WA 98387
Branden W.
Job Details:
08/04/2020
WASHER-TOPLOAD KENMORE 11072970100
Customer complaint of 'rocks' in tub. Found a lot of rust in unit. Rust appears to be flaking off in chunks. Also found transmission leaking oil. Transmission is no longer available. Unable to repair washer.
Near Tacoma, WA 98445
Jacob P.
Job Details:
08/04/2020
DISHWASHER WHIRLPOOL DU1014XTXQ1
"Installed previously ordered door seal. Test cycled, all checks ok"
Near Bonney Lake, WA 98391
Nick R.
Job Details:
07/30/2020
DRYER-ELECTRIC KENMORE 11066722692
Installed timer and heating element cycle tested all checks good
Near Tacoma, WA 98499
Nick R.
Job Details:
07/30/2020
DRYER-ELECTRIC KENMORE 110.858664
Installed new heating element cycle tested all checks good.
Near Eatonville, WA 98328
Branden W.
Job Details:
07/30/2020
WASHER-TOPLOAD MAYTAG n/a
Customer forgot to cancel appointment. Repair not needed.
Near Spanaway, WA 98387
Branden W.
Job Details:
07/30/2020
DRYER-ELECTRIC SAMSUNG DV48J7700EW/A2 01
Customer complaint that dryer makes noise and shuts off sometimes. Found seized idler pulley causing noise. Replaced pulley. Unable to get dryer to shut down. Did find moisture sensors unresponsive. Cleaned and calibrated moisture sensors. All checks ok. ; used 1 DC93-00634A (IDLER ASSEMBLY) from stock
Near Gig Harbor, WA 98335
Nick R.
Job Details:
07/30/2020
OTHER GE 77790958OTL
Performed PM check cycle tested all checks good
Near Auburn, WA 98001
Nick R.
Job Details:
07/30/2020
DRYER-ELECTRIC AMANA NED4655EW1
"Customer complaint that drum will not turn. Found broken belt and sized back rollers, causing drum not to turn. Needs new belt and rollers. Installed new belt and rollers cycle tested all checks good ; used 1 349241T (SUPPORT,ROLLER (2 PACK)), and 1 341241 (BELT,DRIVE) from stock"
Near Tacoma, WA 98443
Branden W.
Job Details:
07/30/2020
WASHER-FRONT LOA SAMSUNG WF42H5000AW/A2
Customer complaint that washer door will not close. Found door lock seized in the latched position. Replaced door lock. Cycle tested. All checks ok. ; used 1 DC64-00519B (LATCH) from stock
Near Buckley, WA 98321
Nick R.
Job Details:
07/30/2020
DRYER-ELECTRIC MAYTAG MED9700SQ0
Installed new heating element cycle tested all checks good.
Near Bonney Lake, WA 98391
Branden W.
Job Details:
07/30/2020
WASHER-TOPLOAD SAMSUNG WA48J7770AP/A2 01
Customer complaint that washer has musty smell and deposits debris on clothes. Customer was not aware of the clean washer cycle and excessive detergent has built up over time and is causing issue. Advised to run numerous clean washer cycles with washer cleaner.
Near Puyallup, WA 98374
Jacob P.
Job Details:
07/30/2020
DISHWASHER SAMSUNG DW80K7050US
"Customer complaint of unit leaking out of bottom of door on left and right sides. Took apart door, no signs of water. Test cycled in customer specified cycle, no leaks. Reassembled door and tested again, still no leaks. Unable to verify issue at this time. Advised customer to call back if problem persists."
Near Graham, WA 98338
Branden W.
Job Details:
07/30/2020
WASHER-FRONT LOA WHIRLPOOL WFW9300VU02
Found failed drain pump causing F21 error. Needs new drain pump. Next service. 8/5 8-12; ordrng 1 280187 (pump-water)
Near Tacoma, WA 98402
Branden W.
Job Details:
07/30/2020
DISHWASHER JENN-AIR JDB1100AWS
Installed 2nd new control. New board does same as long. Says memory failure for cycle programs. Can run all components in service mode. Per whirlpool. Need to replace touchpad. If issue persists after touchpad. Will need to try another main board. Touchpad shows as NLA. AHS to supply if available. ; ordrng 1 6-919765 (Touch panel)
Near Puyallup, WA 98375
Jacob P.
Job Details:
07/30/2020
WASHER-FRONT LOA SAMSUNG WF45K6500AV/A2 11
"Customer complaint of unit tripping breaker as soon as machine is plugged in. Found control board shorted and melted wire harness and inverter board. Found bottom of coil burned also. Needs new control board, inverter board, wire harness and coil.; ordrng 1 DC26-00009T (Coil) and 1 DC92-01531C (Inverter board) and 1 DC92-01803J (Control board) and 1 DC93-00580B (Wire harness)"
Near Tacoma, WA 98443
Jacob P.
Job Details:
07/29/2020
DRYER-ELECTRIC ADMIRAL AED4475TQ1
Customer complaint of dryer not heating. Founf timer with bad contacts causing no voltage to heating element. Needs new timer.; ordrng 1 WPW10185972 (Timer)
Near DuPont, WA 98327
Jacob P.
Job Details:
07/29/2020
WASHER-TOPLOAD SAMSUNG WA45M7050AW/A4 01
"Customer complaint of unit leaking from console. Customer had unit moved to garage to avoid damage to new flooring. Hooked up to outside hose, tested hot and cold valves, no leaks found. Inspected all internal and external hoses, no leaks found. Let unit fill, wash and drain. Unable to verify issue at this time. Only source of water from inside console could be inlet valves, ordering inlet valve.; ordrng 1 DC97-15459H (Inlet valve)"
Near Federal Way, WA 98003
Nick R.
Job Details:
07/29/2020
RANGE KENMORE 79094142312
"Customer complaint that the two front burners are are stuck, and can't be removed. Found both front burners seized, can't removed either one of them. Needs new front burners, and terminal blocks. ; ordrng 1 316442301 (Front left burner) and 1 318372211 (Front right burner) and 2 5303935058 (TERMINAL BLOCK KIT)s"
Near Gig Harbor, WA 98335
Branden W.
Job Details:
07/29/2020
WASHER-FRONT LOA WHIRLPOOL WFW5620HW0
Installed new main control. New board is missing J3 (heater) terminal. Needs board W11441123. LIS parts are incorrect. Got part from failed board. Washer operating. Unable to use heat cycles. Ordering correct board. ; ordrng 1 W11441123 (Acu board)
Near Spanaway, WA 98387
Jacob P.
Job Details:
07/29/2020
RANGE SAMSUNG NE58K9430SS/AA
Customer complaint of front right burner always on high. Needs new infinite switch.; ordrng 1 DG44-01006B (Infinite switch)
Near Enumclaw, WA 98022
Branden W.
Job Details:
07/29/2020
WASHER-TOPLOAD MAYTAG MVWX655DW1
Customer complaint that washer makes noise and sometimes stops and just shows 'wash' found plugged inlet screens causing time out and unit to display that error via wash light. Cleaned inlet screens. Found debris in drain pump causing noise. Cleaned pump. Cycle tested. All checks ok.
Near Tacoma, WA 98406
Branden W.
Job Details:
07/29/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0
Installed new spray arms. Cycle tested. All checks ok
Near Puyallup, WA 98375
Nick R.
Job Details:
07/29/2020
WASHER-TOPLOAD KENMORE 11026002012
Performed PM check cycle tested all checks good
Near Lakewood, WA 98498
Nick R.
Job Details:
07/29/2020
OTHER KENMORE 10645422800
Performed PM check cycle tested all checks good
Near Lakewood, WA 98498
Nick R.
Job Details:
07/29/2020
RANGE KENMORE 79041022801
Performed PM check cycle tested all checks good
Near Lakewood, WA 98498
Nick R.
Job Details:
07/29/2020
DISHWASHER KENMORE 66513112K701
Performed PM check cycle tested all checks good
Near Lake Tapps, WA 98391
Nick R.
Job Details:
07/29/2020
WASHER-FRONT LOA KENMORE 79640272900
Performed PM check cycle tested all checks good
Near Auburn, WA 98001
Nick R.
Job Details:
07/29/2020
RANGE KENMORE 79090214013
"Installed front left burner and rear left burner, also installed four infinite switches. Cycle tested all checks good."
Near Tacoma, WA 98406
Branden W.
Job Details:
07/29/2020
WASHER-FRONT LOA WHIRLPOOL WFW8740DW1
Customer complaint that washer would shut down after being powered on. Then started working again. Unable to verify issue at time of service. Reseated all power connections. 120v with proper polarity to washer. Test cycled in service mode. No errors stored. All checks good at this time. Advised to call if issue returns.
Near Graham, WA 98338
Branden W.
Job Details:
07/29/2020
WASHER-TOPLOAD GE GLWN2800D2WS
Customer complaint that washer makes noise and possibly leaks. Cycle tested washer. All ops good. No abnormal noises and no leaks found.