Near Puyallup, WA 98372
Branden W.
Job Details:
07/10/2020
DISHWASHER GE GDF650SSJ0SS
Customer complaint that dishwasher leaked and flooded kitchen. Has not used it since about a month ago. Found no signs of water from dishwasher cycle tested numerous times. No leaks present. Dishwasher operating as designed at time of service.
Near Spanaway, WA 98387
Jacob P.
Job Details:
07/10/2020
WASHER-TOPLOAD WHIRLPOOL WTW4950XW2
"Customer complaint of unit not draining. Found wires to drain pump connector broken causing no drain. Repaired wires and connectors. Test cycled, all checks ok."
Near Puyallup, WA 98371
Branden W.
Job Details:
07/10/2020
WASHER-TOPLOAD GE GTW330ASK1WW
"Customer complaint that washer will not spin load out intermittently. Found speed sensor not continuously sending rpm to main board. Also found worn belt and pulleys. Needs new sensor, belt and pulleys. Next service 7-16. 8 to 12; ordrng 1 WH49X25378 (Motor pulley) and 1 WH12X26330 (Speed sensor) and 1 WH05X24185 (Clutch) and 1 WH01X24697 (Belt)"
Near Lake Tapps, WA 98391
Branden W.
Job Details:
07/10/2020
WASHER-TOPLOAD MAYTAG MVWX655DW1
"Customer complaint that washer will not clean clothes properly. Not enough water. Found drain hose about 2 feet too far in wall stand pipe causing water to siphon out and defeating P trap. Cycle tested washer in service mode, normal and deep wash. Washer operating as designed."
Near Bonney Lake, WA 98391
Branden W.
Job Details:
07/10/2020
RANGE SAMSUNG NX58H5600SS/AA
Customer complaint that range will not bake. Found failed bake ignitor causing no bake. Replaced ignitor. Cycle tested. All checks ok. ; used 1 WB13K21 (OVEN IGNITER-12" LEAD W/NUTS) from stock
Near Spanaway, WA 98387
Jacob P.
Job Details:
07/10/2020
DRYER-ELECTRIC AMANA NED4655EW1
"Customer complaint of unit unable to power on after running multiple loads of laundry. Found weak thermal fuse causing no power to unit after extended use. Replaced thermal fuse. Test cycled, all checks ok.; used 1 WP3392519 (Thermal fuse) from stock"
Near Graham, WA 98338
Branden W.
Job Details:
07/10/2020
DRYER-ELECTRIC SAMSUNG DVE45N5300V/A3
Customer complaint that dryer will not dry clothes. And cycle modifiers not working. Found outside vent hood crushed causing no airflow and long dry times. Corrected vent. Good airflow. Found 10vdc to modifier button panel. Per samsung needs to be 12vdc. Per samsung STG need to replace display and button panel together. Customer will call if they want to repair.
Near Spanaway, WA 98387
Branden W.
Job Details:
07/10/2020
WASHER-TOPLOAD LG WT5270CW
"Customer complaint that after washer a quilt that went out of balance, washer knocks in spin cycle and lid clicks when opening. No errors and it does finish cycle. Cycle tested with load of sheets. Found no abnormal noises. Lid operation normal at time of service. Leveled washer. Advised to call if issues persists."
Near Spanaway, WA 98387
Jacob P.
Job Details:
07/10/2020
WASHER-TOPLOAD MAYTAG MVWB880BW0
Customer complaint of loud grinding sound in spin cycle. Found unit has worn bearings. Needs new bearing kit.; ordrng 1 W10435302 (Bearing kit)
Near Sumner, WA 98390
Branden W.
Job Details:
07/10/2020
WASHER-FRONT LOA WHIRLPOOL WFW8620HW1
Customer complaint that washer will leak from dispenser. Checked dispenser and hose for obstructions. No obstructions. Cycle tested all 3 ports numerous times. No leaks found at this time. Advised to call if issue returns.
Near Edgewood, WA 98371
Branden W.
Job Details:
07/10/2020
DRYER-ELECTRIC LG DLE7100W
Customer complaint that dryer does not heat on normal. Energy saver on. Customer removed energy saver and dryer works properly.
Near Lakewood, WA 98498
Jacob P.
Job Details:
07/10/2020
WASHER-TOPLOAD SAMSUNG WA45H7000AW/A2 02
"Installed previously ordered suspension rods. Test cycled with a load, all checks ok. Found water supply lines swapped at valves, swapped inlet hoses."
Near Tacoma, WA 98402
Branden W.
Job Details:
07/10/2020
DISHWASHER JENN-AIR JDB1100AWS
Customer complaint that dishwasher will not drain. Found dishwasher drains fine but stops and shuts off mid cycle. Found main board not sending voltage to wash motor causing shut down. Needs new main board. Also advised of small leak under sink from airgap area. Advised to call a plumber. ; ordrng 1 12002710 (CONTROL BOARD KIT)
Near University Place, WA 98466
Jacob P.
Job Details:
07/10/2020
COOKTOP GE JGP3030SL1SS
"Installed previously ordered regulator and fittings. Test cycled, all checks ok."
Near South Hill, WA 98373
Branden W.
Job Details:
07/10/2020
WASHER-TOPLOAD GE GTW485ASJ5WS
Customer complaint that washer does not fill with enough water even with 'deep fill' selected. Cycle tested with and without a load. Washer operating as designed.
Near Puyallup, WA 98375
Branden W.
Job Details:
07/10/2020
DRYER-ELECTRIC LG DLEX3360V
"Customer complaint that dryer drum seal is torn and takes too long to dry. Found rear drum seal torn due to drum being out of round. Needs new drum assembly, rollers, idler and belt. Advised to clean dryer ducting as airflow is partially restricted causing longer dry times. Unable to reschedule as drum has no ETA. ; ordrng 1 3045EL1002S (Drum assembly) and 1 4561EL3002A (Idler pulley) and 4 4581EL2002C (Roller)s and 1 4400EL2001F (Belt)"
Near Tacoma, WA 98445
Jacob P.
Job Details:
07/10/2020
DISHWASHER FRIGIDAIRE FGID2466QF1A
Customer complaint of unit leaking. Found worn o rings in wash pump causing leak. Needs new wash pump and o rings.; ordrng 1 154853801 (Wash pump) and 1 154246901 (O ring) and 1 154247001 (O ring)
Near University Place, WA 98466
Jacob P.
Job Details:
07/10/2020
DISHWASHER KENMORE 66513839K601
Customer complaint of normal wash light flashing. Found unit has stuck keypad. Needs new console. Collected $75 deductible via cc. ; ordrng 1 WP8558205 (Console)
Near Tacoma, WA 98404
Branden W.
Job Details:
07/10/2020
COOKTOP HOTPOINT RU380V2AD
Installed new burner receptacle. Not getting 240v to burner. Needs new infinite switch. ; ordrng 1 WB21X36771 (Infinite switch)
Near University Place, WA 98466
Branden W.
Job Details:
07/10/2020
COOKTOP GE JGP3030SL1SS
Complaint of gas smell after opening cabinet under cooktop. Bubble tested all connection for 15 minutes. No leaks detected. Used gas sniffer. No leaks detected. Took all connections apart. Resealed with teflon. For precaution of undetectable leak at a fitting. Tightened all connections. Bubble tested and sniffer tested 15 minutes. No leaks found. Advised to monitor closely for gas smell in cabinet and to call if smell occurs.
Near Tacoma, WA 98446
Jacob P.
Job Details:
07/10/2020
WASHER-FRONT LOA KENMORE 11047532600
"Customer complaint of F21 (long drain), F33 (pump error) and RL (load in unit while running clean washer cycle). Found unit full of water upon arrival, unable to drain. Pulled drain pump filter, all clear. Drain pump impeller broken, needs new drain pump.; ordrng 1 WPW10730972 (Drain pump)"
Near Graham, WA 98338
Branden W.
Job Details:
07/10/2020
DISHWASHER GE GDT580SMF8ES
Customer complaint that dishwasher leaks from bottom left corner of door. Unable to reproduce leak at time of service. Did find lower spray arm separating. Per GE bulletin. Needs new lower spray arm. Next service. 7-15 8 to 12 ; ordrng 1 WD22X26621 (Spray arm)
Near Spanaway, WA 98387
Branden W.
Job Details:
07/07/2020
DISHWASHER SAMSUNG DW80J7550UG/AA 02
Customer complaint that dishwasher will not run. Just drains. Removed leak pan. Only sign of water comes from door area. No leaks found. Cleaned sensor. Cycle tested x3. All checks ok at this time. Only right side of dishwasher mounted.
Near University Place, WA 98467
Branden W.
Job Details:
07/07/2020
WASHER-FRONT LOA GE GFW450SPK0DG
Customer complaint that washer will shake in spin cycle. Shocks and springs check good. Tested with load of towels in high speed spin. Washer operates as designed. Advised about proper loads. Stacked washer on laminate flooring with underpad causing washer to bounce slightly.
Near Edgewood, WA 98372
Branden W.
Job Details:
07/07/2020
DISHWASHER SAMSUNG DW80K7050UG/AA 03
Unable to find any leaks in dishwasher. Removed and cleaned leak sensor contacts. Cycle tested numerous times. All ops good at this time. Customer to reinstall dishwasher.
Near Bonney Lake, WA 98391
Branden W.
Job Details:
07/07/2020
DISHWASHER WHIRLPOOL WDT920SADM2
Customer complaint that dishwasher leaks from fill hose. Fill hose routed wrong rubbing on dishwasher frame causing hole. Installed new fill hose. Cycle tested. All checks ok. ; used 1 41045 (FILL HOSE DW 6' W/FITTINGS) from stock
Near Puyallup, WA 98375
Branden W.
Job Details:
07/07/2020
DISHWASHER GE GDF620HSJ6SS
Customer complaint that dishwasher will not drain. Found clogged drain pump causing no drain. cleaned drain pump. Cycle tested x3. All checks ok.
Near Tacoma, WA 98404
Jacob P.
Job Details:
07/07/2020
DRYER-ELECTRIC KENMORE 11085876401
"Customer complaint that unit doesn't dry clothes all the way in normal cycle. Test cycled temps, in range. Ran air flow test, yellow. Cleaned and calibrated moisture sensors. Advised customer that vents need to be cleaned soon and use timed dry when running mixed loads. Dryer operating as designed."
Near Puyallup, WA 98374
Branden W.
Job Details:
07/07/2020
WASHER-FRONT LOA SAMSUNG WV55M9600AV/A5 02
Installed new display board kit. Cycle tested. All checks ok.
Near Enumclaw, WA 98022
Branden W.
Job Details:
07/07/2020
DISHWASHER KENMORE 58715182401
Installed new board and latch. Cycle tested. Unit operates good.
Near Lakewood, WA 98498
Jacob P.
Job Details:
07/07/2020
WASHER-TOPLOAD WHIRLPOOL LSR8233EZO
"Installed previously ordered inlet valve, retainer and spring. Test cycled, all checks ok"
Near Lake Tapps, WA 98391
Branden W.
Job Details:
07/07/2020
DRYER-ELECTRIC SAMSUNG DV50K7500EW/A3 01
"Installed new motor, element and rollers. Cycle tested. All checks ok."
Near Auburn, WA 98002
Branden W.
Job Details:
07/07/2020
WASHER-TOPLOAD WHIRLPOOL WTW5000DW0
Customer complaint that washer drain hose came out of wall drain causing water to flood garage. Customer unhooked washer and removed wall board. Secured drain hose to wall drain with zip ties.
Near Puyallup, WA 98374
Jacob P.
Job Details:
07/07/2020
DRYER-ELECTRIC SAMSUNG DV220AEW/XAA
"Installed previously ordered motor and idler pulley. Test cycled, all checks ok"
Near Graham, WA 98338
Jacob P.
Job Details:
07/07/2020
WASHER-TOPLOAD KENMORE 11024922202
"Installed previously ordered retainer and pressure switch. Test cycled, all checks ok"
Near University Place, WA 98466
Jacob P.
Job Details:
07/07/2020
COOKTOP GE JGP3030SL1SS
"Installed previously ordered regulator, unit still leaking at connection between hose and regulator. Needs new fittings. Advised customer we will contact them when we have the part.; O-emld tckt"
Near Lakewood, WA 98498
Jacob P.
Job Details:
07/07/2020
WASHER-TOPLOAD SAMSUNG WA45H7000AW/A2 02
Customer complaint of unit shaking no matter what size load. Found worn suspension rods causing unit to go out of balance. Needs new suspension rods.; ordrng 4 DC97-05280W (Suspension rod)s
Near Tacoma, WA 98404
Branden W.
Job Details:
07/07/2020
COOKTOP HOTPOINT RU380V2AD
Customer complaint that rear left burner does not work. Found wires at receptacle are burned up. Needs new receptacle kit. Next service 7-9 8-12; ordrng 1 WB17X5113 (ELECTRIC RANGE ELMNT RECEPTACLE ASSMBLY)
Near Steilacoom, WA 98388
Jacob P.
Job Details:
07/07/2020
DISHWASHER KENMORE 66516374301
"Customer complaint of unit not starting. Found multiple buttons on control panel unresponsive. Needs new control panel. Part is discontinued. Called into Cinch, Cinch to research part.; O-emld tckt"
Near Puyallup, WA 98372
Branden W.
Job Details:
07/07/2020
DRYER-ELECTRIC MAYTAG LDE412 07
"Customer complaint that unit is making a squealing sound. Found seized idler pulley, worn belt, and stripped blower wheel. Causing a squealing noise. Needs new idler pulley, belt and blower wheel. Rescheduled for 7/10/20 between 8-12; ordrng 1 WP6-3037050 (Idler pulley) and 1 Y303836 (Blower wheel) and 1 WP9703438 (Reatiner) and 1 WPY312959 (Belt)"
Near Puyallup, WA 98375
Jacob P.
Job Details:
07/07/2020
WASHER-FRONT LOA KENMORE 41741100000
"Customer complaint of unit walking across the floor and shaking. Found upper counterweight missing shock absorbers and loose shocks. Needs new counterweight and shocks.; ordrng 1 134652000 (Counterweight) and 1 5304491700 (Rear shocks) and 1 5304491701 (Front shocks), states that autho needed"
Near Spanaway, WA 98387
Jacob P.
Job Details:
07/03/2020
WASHER-TOPLOAD GE GTW460ASJ9WW
"Installed previously ordered control board. Test cycled, all checks ok"
Near Tacoma, WA 98465
Branden W.
Job Details:
07/03/2020
DISHWASHER WHIRLPOOL WDT720PADM2
Customer complaint that dishwasher will not clean dishes. Found wash motor not moving water causing no spray pressure. Needs new sump assembly. Customer declined to repair at this time.
Near Sumner, WA 98391
Branden W.
Job Details:
07/03/2020
DISHWASHER SAMSUNG DW80K5050US/AA 03
Customer complaint that dishwasher will not drain. Found clogged drain hose causing slow drain. Cleared hose. Cycle tested. All checks ok.
Near Enumclaw, WA 98022
Branden W.
Job Details:
07/03/2020
DISHWASHER WHIRLPOOL WDT720PADM2
Customer complaint that dishwasher will not dry dishes. F7E1 (heat error) error stored. Found open heating element causing no heat. Needs new element. Element is factory back ordered with no ETA available. Unable to reschedule. ; ordrng 1 W10518394 (HEATER)
Near Buckley, WA 98321
Branden W.
Job Details:
07/03/2020
DISHWASHER GE DDT575SMF6ES
"Customer complaint that dishwasher button bezel is broken and lower wash arm melted. Found bezel cracked and coming off. Also found wash arm melted from coming off of mount. Needs new bezel, wash arm and mount. Advised that bezel looks to be factory back ordered. Unable to reschedule. ; ordrng 1 WD34X21668 (BEZEL & CVR CONSOLE ASM) and 1 WD22X26621 (Lower spray arm) and 1 WD18X10051 (ADAPTER CONDUIT ASM)"
Near Graham, WA 98338
Jacob P.
Job Details:
07/03/2020
RANGE WHIRLPOOL WGG745S0FS
"Customer complaint of front left burner taking too long to spark. Found warped burner cap and body and weak igniter causing long ignition. Needs new burner head, cap and igniter.; ordrng 1 WPW10406878 (Burner head) and 1 WPW10299236 (Burner cap) and 1 W11208293 (Igniter), states that autho needed"
Near Lake Tapps, WA 98391
Branden W.
Job Details:
07/01/2020
DISHWASHER GE GDT655SMJ0ES
Customer complaint that dishwasher leaks. Found 2 leaks. One from inlet hose. Tightened connection. No longer leaking. Also found hose on diverter has a large hole in it causing large leak. Needs new diverter assembly. Dishwasher not mounted at time of service. Next service 7-9 10-2; ordrng 1 WD19X25278 (DIVERTER ASM KIT)
Near Puyallup, WA 98375
Branden W.
Job Details:
07/01/2020
WASHER-TOPLOAD MAYTAG MVWB700VQ0
Customer complaint that washer will not wash and makes noise. Found clothing stuck between tub and basket causing basket to lock up. Removed clothing. Cycle tested. Found tub bearing making noise. Needs new bearing kit. Next service. 7-6 8-12; ordrng 1 W10435302 (Tub Bearing Kit)
Near Spanaway, WA 98387
Branden W.
Job Details:
07/01/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0
Customer complaint of unit not cleaning well or drying. F7E1 (heat error) dishwasher heats in service cycle. Needs new main board and turbidity sensor. Next service 7-10 8-12; ordrng 1 W11305297 (CNTRL-ELEC) and 1 W11084121 (Sensor)
Near Enumclaw, WA 98022
Branden W.
Job Details:
07/01/2020
WASHER-TOPLOAD GE GTW460ASJ4WW
Customer complaint that washer knocks and grinds. ; ordrng 1 WH38X27335 (Transmission)
Near Tacoma, WA 98446
Branden W.
Job Details:
07/01/2020
DISHWASHER KENMORE 66513093N413
Installed new main control and sensor. Cycle tested. All checks good.
Near Puyallup, WA 98374
Jacob P.
Job Details:
07/01/2020
RANGE KENMORE 7909912340A
Installed previously ordered bottom panel. All checks ok.
Near Gig Harbor, WA 98335
Jacob P.
Job Details:
07/01/2020
DISHWASHER GE GDT695SSJ0SS
"Customer complaint of burnt out segments on display. Installed previously ordered display board. Test cycled, all checks ok."
Near Puyallup, WA 98373
Branden W.
Job Details:
07/01/2020
WASHER-FRONT LOA SAMSUNG WF45K6500AV/A2 51
Customer complaint that washer leaks at door. Found small hair and debris build up on door glass causing poor seal at glass and door boot. Cleaned hair and debris. Cycle tested. No leaks. Also found signs of suds leaking from rear vent. Advised about detergent usage and clean cycles. Washer operates as designed.
Near Tacoma, WA 98404
Branden W.
Job Details:
07/01/2020
WASHER-FRONT LOA LG WM1814CW
Customer complaint that washer will shut off mid cycle. Happens intermittently. Unable to recreate issue at time of service. Cycle tested numerous times in different cycles. Stator ohms at 7.6 all 3 legs. Advised most probable cause is main board not storing energy properly. Or EEPROM error on main board. Main board is NLA.
Near Auburn, WA 98001
Branden W.
Job Details:
07/01/2020
WASHER-TOPLOAD KENMORE 11022422100
Customer complaint that washer will not drain. Found broken lid switch causing washer to not drain or spin. Replaced lid switch. Cycle tested. All checks good. Advised customer hot water fill line is about to burst and needs to be replaced ASAP. ; used 1 WP3949238 (SWITCH-LID) from stock
Near Graham, WA 98338
Jacob P.
Job Details:
07/01/2020
WASHER-TOPLOAD KENMORE 11026002010
"Installed previously ordered inlet valve. Test cycled, all checks ok."
Near Tacoma, WA 98445
Branden W.
Job Details:
07/01/2020
WASHER-TOPLOAD WHIRLPOOL WTW7340XW0
Customer complaint of washer leaking water. Not every use. Small amount in rear. Only signs of leaks found is from splash over. No other leaks found. Advised about loading. Washer operates as designed.
Near Gig Harbor, WA 98335
Branden W.
Job Details:
07/01/2020
DISHWASHER GE DDT595SGJ2BB
Customer complaint that dishwasher will not heat. Found TCO tripped causing no heat. Reset TCO. Cycle tested. No other issues found. All checks ok.
Near Orting, WA 98360
Jacob P.
Job Details:
06/30/2020
DRYER-ELECTRIC MAYTAG MEDX600XW0
"Customer complaint of noisy dryer. Found worn idler pulley causing screeching sound. Replaced idler pulley. Test cycled, all checks ok.; used 1 279640 (Pulley) from stock"
Near Graham, WA 98338
Jacob P.
Job Details:
06/30/2020
DRYER-ELECTRIC KENMORE 11062622100
"Customer complaint of dryer not turning on. Found open thermal fuse causing no power. Performed air flow test, failed. Advised customer that vent from back of dryer to outside needs to be cleaned before using machine again. Replaced thermal fuse. Test cycled, all checks ok.; used 1 WP3392519 (Thermal fuse) from stock"
Near Puyallup, WA 98375
Jacob P.
Job Details:
06/30/2020
WASHER-FRONT LOA SAMSUNG WF42H5000AW/A2 01
"Customer complaint of drum not turning. Put machine into drain and spin, ran fine. Checked drain pump filter, clear. Filled machine, drained, let it spin. Tested with a load, machine goes out of balance very easily. Found unit with weak shocks. Needs new shocks.; ordrng 4 DC66-00470A (Shocks)s"
Near University Place, WA 98466
Jacob P.
Job Details:
06/30/2020
COOKTOP GE JGP3030SL1SS
"Customer complaint of gas smell under unit. Found multiple joints without teflon and some with incorrect teflon used. Put gas rates teflon on all joints, found leak coming from regulator. Needs new regulator.; ordrng 1 WB19T10089 (Regulator)"
Near Puyallup, WA 98374
Jacob P.
Job Details:
06/30/2020
DRYER-ELECTRIC SAMSUNG DVE50M7450P/A3
"Customer complaint of dryer starting by itself and clothes are still damp. Found control board with a stuck relay causing control board to send constant voltage to motor, needs new control board. Also found a grime build up on moisture sensor causing cycle to end before clothes are dry. Cleaned moisture sensor. Cycle tested checks ok. ; ordrng 1 DC92-01729P (ASSY PCB MAIN)"
Near Eatonville, WA 98328
Branden W.
Job Details:
06/26/2020
WASHER-FRONT LOA GE GFW450SSM1WW
Customer complaint that washer will not wash or spin. Error E39 stored. Found dispenser motor not operating causing unit to not operate. Needs new motor; ordrng 1 WH43X10059 (Dispenser motor)
Near Puyallup, WA 98374
Branden W.
Job Details:
06/26/2020
DRYER-ELECTRIC SAMSUNG DV220AEW/XAA
"Customer complaint that unit is not tumbling. Found failed motor causing unit not to run. Needs new motor, also found seized idler pulley. Needs new idler pulley. ; ordrng 1 DC31-00055D (MOTOR INDUCTION-DRYER) and 1 DC93-00634A (Idler pulley) and 1 DC67-00180B (Blower wheel)"
Near Puyallup, WA 98374
Branden W.
Job Details:
06/26/2020
WASHER-FRONT LOA SAMSUNG WV55M9600AV/A5 02
Customer complaint that both upper and lower washers will not power on. Per tech guide. Needs new user interface board. Next service 7-3 8-12; used 1 DC92-02104A (ASSY KIT;DISPLAY) from stock
Near Fife, WA 98424
Branden W.
Job Details:
06/26/2020
RANGE KITCHENAID KECD807XBL01
Customer complaint that cooktop glass is cracked. And both rear burners not working. Cycle tested all burners through all heat ranges numerous times. All burners working fine at time of service. Glass is cracked from front towards center. Submitted to ORHP for approval. Collected 75.00 deductible via card; ordrng 1 W10296247 (GLASS ASSY 30' KA DD) and 1 12002793 (Foam tape)
Near Tacoma, WA 98446
Jacob P.
Job Details:
06/26/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0
"Customer complaint of unit not cleaning dishes. Found water shut off to machine and excessive food build up in bottom of dishwasher. Test cycled ×3, machine functioning as designed. Advised customer of cleaning filter regularly and not loading food into dishwasher."
Near Edgewood, WA 98372
Branden W.
Job Details:
06/26/2020
DISHWASHER ELECTROLUX EDW5505EPS2
Customer complaint that dishwasher does not work. Has not worked in years. Control panel unresponsive but one light on. 120v to main board. Needs new console and main board. Both parts are NLA. ; ordrng 1 5304470638 (Control panel) and 1 5304475854 (Main control)
Near Tacoma, WA 98446
Jacob P.
Job Details:
06/26/2020
WASHER-TOPLOAD MAYTAG MVWC565FW1
"Customer complaint of squealing sound in spin cycle. Found clutch and belt soaked in oil. Needs new transmission, clutch and belt. Customer needs to talk to husband before going ahead with repair."
Near Puyallup, WA 98375
Branden W.
Job Details:
06/26/2020
DRYER-ELECTRIC SAMSUNG DV45K7600EW/A3 01
"Customer complaint that unit is making a loud squealing noise, and that it's taking a long time to dry clothes.found idler pulley seized, causing squealing sound. Replaced idler pulley. Air flow test came back yellow. Cleaned moisture sensors. Temp checks good. Cycled tested all checks ok.; used 1 DC93-00634A (IDLER ASSEMBLY) from stock"
Near Spanaway, WA 98387
Jacob P.
Job Details:
06/26/2020
DRYER-ELECTRIC KENMORE 11069133413
"Installed previously ordered idler pulley. Test cycled, all checks ok"
Near Tacoma, WA 98446
Branden W.
Job Details:
06/26/2020
DISHWASHER GE GDF620HMJ6ES
Customer complaint that dishwasher will not fill or run cycles. Found broken float. Needs new float. Sending float to customer. They will install. ; ordrng 1 WD21X22822 (DISHWASHER FLOOD FLOAT)
Near Puyallup, WA 98373
Branden W.
Job Details:
06/26/2020
DRYER-ELECTRIC GE GTD65EBSJ3WS
Customer complaint that dryer leaves oils stains on clothes. Found sticky residue on drum. Advised to use goo gone and clean drum so transfer to clothing does not occur. Dryer ops as designed.
Near Tacoma, WA 98405
Branden W.
Job Details:
06/26/2020
DISHWASHER SAMSUNG DW80J3020US/AA 01
"Customer complaint that dishwasher does nothing when hitting the start button. Tested power at the outlet checks ok. Found loose connection at wire nuts, tighten wires. cycle tested all checks ok."
Near Puyallup, WA 98373
Branden W.
Job Details:
06/26/2020
DRYER-ELECTRIC SAMSUNG DV42H5000EW/A3 04
"Customer complaint of the dryer starts as soon as you close the door. Found motor relay stuck, cause constant voltage to motor. Needs new control board. Rescheduled for 7/1. 1-5; ordrng 1 DC92-01596D (ASSY HOLDER PCB)"
Near Steilacoom, WA 98388
Jacob P.
Job Details:
06/26/2020
DISHWASHER GE GDF570SGJ0BB
"Installed previously ordered control board. Test cycled, all checks ok"
Near Lakewood, WA 98498
Jacob P.
Job Details:
06/26/2020
DISHWASHER KITCHENAID KDS-18
"Customer complaint of unit not draining. Found dishwasher full of water. Tested drain, found only 80V from timer to motor and motor ohms out of range. Needs new timer and motor. Parts are NLA, AHS to supply parts.; ordrng 1 C-241912 (Motor assy) and 1 C-242105 (Timer), states that autho needed"
Near Orting, WA 98360
Branden W.
Job Details:
06/26/2020
WASHER-FRONT LOA GE GFWR4805F0RR
"Customer states washer won't finish cycle and lound in spin cycle. Found failed tub bearings. Causing washer to be loud in the spin cycle and basket to wobble. Needs new rear tub, new gasket, and basket assembly.; ordrng 1 WH45X10137 (BASKET AND TRUNNION ASM) and 1 WH45X10136 (TUB ASM REAR) and 1 WH01X21994 (SEAL ORING)"
Near Lakewood, WA 98498
Jacob P.
Job Details:
06/24/2020
WASHER-TOPLOAD SAMSUNG WA45M7050AW/A4 03
"Customer complaint of unit shaking and going out of balance causing unit to stop cycle. Load that was in machine upon arrival was a very mixed and out of balance load. Tested mems sensor and suspension rods, all checks ok. Tested machine empty, unit finished cycle fine. Rebalanced load that was in machine upon arrival, unit finished cycle just fine. Advised customer of not putting too mixed loads in washer, washer is unable to balance mixed loads of bedding and towels and other articles of clothing at once. Machine functioning as designed."
Near Buckley, WA 98321
Branden W.
Job Details:
06/24/2020
OTHER KENMORE 3639530780
Performed pm check. All checks ok
Near Buckley, WA 98321
Branden W.
Job Details:
06/24/2020
DISHWASHER WHIRLPOOL 665DU1055XTST3
Performed pm check. All checks ok
Near Buckley, WA 98321
Branden W.
Job Details:
06/24/2020
OTHER KENMORE n/a
Performed pm check. All checks ok
Near DuPont, WA 98327
Jacob P.
Job Details:
06/24/2020
DRYER-ELECTRIC SAMSUNG DV45K6500EV/A3 01
"Installed previously ordered drum. Test cycled, all checks ok."
Near Enumclaw, WA 98022
Branden W.
Job Details:
06/24/2020
WASHER-TOPLOAD WHIRLPOOL WTW8500DC0
Installed new lock lock. Cycle tested. All checks ok.
Near Buckley, WA 98321
Branden W.
Job Details:
06/24/2020
WASHER-FRONT LOA LG WM3570HWA
Customer complaint that washer will be out of balance between wash and rinse. Cycle tested on speed wash with load. All ops ok at this time. Advised to call if issue persists.
Near Graham, WA 98338
Jacob P.
Job Details:
06/24/2020
WASHER-TOPLOAD KENMORE 11021302013
"Customer complaint of unit getting stuck in wash cycle. Found plugged inlet screen causing slow fill condition. Cleaned inlet screen. Test cycled, all checks ok."
Near Tacoma, WA 98446
Branden W.
Job Details:
06/24/2020
DISHWASHER KENMORE 66513093N413
Customer complaint that dishwasher will not heat. Found dishwasher control in heat lock out (F7-E1) reset board. Unit heats. Per tech guide. Needs new main control and turbidity sensor. ; ordrng 1 W11084121 (SENSOR) and 1 W11306302 (CNTRL-ELEC)
Near Puyallup, WA 98375
Jacob P.
Job Details:
06/24/2020
WASHER-FRONT LOA KENMORE 41741100000
"Customer complaint of unit shaking and moving across the floor. Found right rear shock unmounted from tub. Remounted shock. Test cycled, all checks ok."
Near Tacoma, WA 98467
Jacob P.
Job Details:
06/24/2020
DISHWASHER SAMSUNG DW80K5050US
"Installed previously ordered console. Test cycled, all checks ok."
Near Gig Harbor, WA 98335
Jacob P.
Job Details:
06/24/2020
DISHWASHER WHIRLPOOL DU930PWSQ0
"Customer complaint of unit not draining. Found plugged check valve causing slow drain. Removed debris, unit still draining slowly. Unhooked drain hose connection and vacuumed each end of drain hose to remove any debris. Test cycled, all checks ok."
Near Tacoma, WA 98408
Jacob P.
Job Details:
06/24/2020
DRYER-ELECTRIC GE DBLR333EE1WW
"Installed previously ordered front and rear bearing assemblies. Test cycled, all checks ok"
Near Tacoma, WA 98446
Jacob P.
Job Details:
06/24/2020
DISHWASHER KITCHENAID KDTM404EBS1
"Installed previously ordered sump assy. Test cycled, all checks ok."
Near Spanaway, WA 98387
Branden W.
Job Details:
06/24/2020
DISHWASHER ELECTROLUX EI24ID30QS0A
Customer complaint that detergent pods are not breaking down. Found water temps at 105deg. Found lower spray arm not rotating. Found dishes blocking spray path to dispenser. Advised minimum water supply should be 120deg. Cleaned spray arm so it rotated freely. Advised to not block spray path on lower rack when loading. Dishwasher works as designed. Sump filter top broken off. Advised filters are not covered.
Near Orting, WA 98360
Branden W.
Job Details:
06/24/2020
WASHER-TOPLOAD GE S2100G9WW
"Customer complaint that washer will sometimes leak water. Found clogged pressure hose allowing washer to overfill and leak. Replaced pressure hose. Cycle tested. All checks good. Left clogged hose with customer as it caused a leak. ; used 1 WH41X365 (HOSE,WATER LEVEL) from stock"
Near Steilacoom, WA 98388
Jacob P.
Job Details:
06/24/2020
DISHWASHER GE GDF570SGJ0BB
"Customer complaint that dishwasher doesn't start. Found unit thinks door is open. Tested door switch at control board, checks ok. Needs a new control board.; rqstng P&A on 1 WD21X24901 (Control board)"
Near Sumner, WA 98391
Branden W.
Job Details:
06/24/2020
DISHWASHER SAMSUNG DW80M9960US/AA
Customer complaint that dishwasher stopped draining after a few uses since last repair. Found piece of glass in drain pump causing no drain. Cleaned pump. Cycle tested. All checks ok
Near Spanaway, WA 98387
Jacob P.
Job Details:
06/24/2020
DISHWASHER SAMSUNG DW80F600UTS/AA 01
"Installed previously ordered vent assy. Test cycled, all checks ok."