Near Puyallup, WA 98375
Jacob P.
Job Details:
06/24/2020
WASHER-FRONT LOA KENMORE 41741100000
"Customer complaint of unit shaking and moving across the floor. Found right rear shock unmounted from tub. Remounted shock. Test cycled, all checks ok."
Near Tacoma, WA 98467
Jacob P.
Job Details:
06/24/2020
DISHWASHER SAMSUNG DW80K5050US
"Installed previously ordered console. Test cycled, all checks ok."
Near Gig Harbor, WA 98335
Jacob P.
Job Details:
06/24/2020
DISHWASHER WHIRLPOOL DU930PWSQ0
"Customer complaint of unit not draining. Found plugged check valve causing slow drain. Removed debris, unit still draining slowly. Unhooked drain hose connection and vacuumed each end of drain hose to remove any debris. Test cycled, all checks ok."
Near Tacoma, WA 98408
Jacob P.
Job Details:
06/24/2020
DRYER-ELECTRIC GE DBLR333EE1WW
"Installed previously ordered front and rear bearing assemblies. Test cycled, all checks ok"
Near Tacoma, WA 98446
Jacob P.
Job Details:
06/24/2020
DISHWASHER KITCHENAID KDTM404EBS1
"Installed previously ordered sump assy. Test cycled, all checks ok."
Near Spanaway, WA 98387
Branden W.
Job Details:
06/24/2020
DISHWASHER ELECTROLUX EI24ID30QS0A
Customer complaint that detergent pods are not breaking down. Found water temps at 105deg. Found lower spray arm not rotating. Found dishes blocking spray path to dispenser. Advised minimum water supply should be 120deg. Cleaned spray arm so it rotated freely. Advised to not block spray path on lower rack when loading. Dishwasher works as designed. Sump filter top broken off. Advised filters are not covered.
Near Orting, WA 98360
Branden W.
Job Details:
06/24/2020
WASHER-TOPLOAD GE S2100G9WW
"Customer complaint that washer will sometimes leak water. Found clogged pressure hose allowing washer to overfill and leak. Replaced pressure hose. Cycle tested. All checks good. Left clogged hose with customer as it caused a leak. ; used 1 WH41X365 (HOSE,WATER LEVEL) from stock"
Near Steilacoom, WA 98388
Jacob P.
Job Details:
06/24/2020
DISHWASHER GE GDF570SGJ0BB
"Customer complaint that dishwasher doesn't start. Found unit thinks door is open. Tested door switch at control board, checks ok. Needs a new control board.; rqstng P&A on 1 WD21X24901 (Control board)"
Near Sumner, WA 98391
Branden W.
Job Details:
06/24/2020
DISHWASHER SAMSUNG DW80M9960US/AA
Customer complaint that dishwasher stopped draining after a few uses since last repair. Found piece of glass in drain pump causing no drain. Cleaned pump. Cycle tested. All checks ok
Near Spanaway, WA 98387
Jacob P.
Job Details:
06/24/2020
DISHWASHER SAMSUNG DW80F600UTS/AA 01
"Installed previously ordered vent assy. Test cycled, all checks ok."
Near Graham, WA 98338
Jacob P.
Job Details:
06/24/2020
WASHER-TOPLOAD KENMORE 11026002010
"Customer complaint that water was pouring into machine, had to shut off at wall valve to get it to stop. Found inlet valve not closing causing unit to fill while off. Needs new inlet valve.; ordrng 1 W11168740 (Inlet valve)"
Near DuPont, WA 98327
Jacob P.
Job Details:
06/24/2020
DRYER-ELECTRIC LG DLE7200VE
"Customer complaint of unit not heating in 'normal' cycle. Found energy saver turned on causing unit not to heat. Turned energy saver off. Cycle tested temps, all checks ok."
Near Lake Tapps, WA 98391
Branden W.
Job Details:
06/24/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0
Customer complaint that dishwasher upper rack is broken from track. Found wheel support broken. Installed new support wheel kit. All checks ok ; used 1 W10712395 (ADJUSTER) from stock
Near Graham, WA 98338
Branden W.
Job Details:
06/24/2020
WASHER-FRONT LOA WHIRLPOOL WFW9400VE01
"Customer complaint that washer knocks and sounds like a jet in spin cycle. Found failed tub bearing causing noise and loose basket. Needs rear tub, basket, gasket and belt; ordrng 1 W10772618 (TUB-OUTER) and 1 8182247 (Basket) and 1 WP8181673 (Gasket) and 1 WPW10388414 (Belt)"
Near Graham, WA 98338
Jacob P.
Job Details:
06/24/2020
WASHER-TOPLOAD KENMORE 11024922202
"Installed previously ordered pads and pressure switch. Found rear suspension retainer clip broken, needs new retainer clip.; ordrng 1 WPW10145155 (Retainer clip)"
Near Bonney Lake, WA 98391
Branden W.
Job Details:
06/24/2020
RANGE WHIRLPOOL WFE540H0ES0
Installed new terminal block and customer provided power cord. Cycle tested all element and burners. All checks good.
Near Eatonville, WA 98328
Branden W.
Job Details:
06/24/2020
WASHER-TOPLOAD SPEED QUEEN AWS45NW
Customer complaint that washer stopped working. Was banging in spin. Cycle tested. Unit operating at time of service. All connections tight. Advised to call if issue returns.
Near Tacoma, WA 98407
Jacob P.
Job Details:
06/24/2020
RANGE KENMORE 91193310011
"Customer stated that her previous tenants said that sometimes the oven works and sometimes doesn't. Customer also informed that previous tenants heavily abused machine, inside of oven is very burnt and dirty. Test cycled all surface elements, and oven heating components. All checks ok. Advised customer that since the failure is due to misuse and not normal wear and tear, replacement of the machine won't be covered. Informed best course of action is to run a clean cycle and possibly an after market cleaner if clean cycle doesn't work. Machine functioning as designed at time of service."
Near Tacoma, WA 98444
Jacob P.
Job Details:
06/24/2020
WASHER-FRONT LOA GE GFW850SPN0RS
"Customer complaint of unit not using hot water, clothes coming out crunchy and smelly. Test cycled all components, machine functioning as designed. No issues found at this time."
Near Lake Tapps, WA 98391
Branden W.
Job Details:
06/24/2020
DRYER-ELECTRIC SAMSUNG DV50K7500EW/A3 01
"Customer complaint that dryer will run a few seconds then shut down and has a burning smell. Found shorted motor causing smell and unit to shut down. Also found open heating element causing poor heat and seized rear rollers. Needs new motor assembly. Element assembly and rollers. ; ordrng 1 DC93-00101N (Motor assembly) and 1 DC93-00154A (Heating element), used 2 DC97-16782a (Roller) from stock, states that autho needed"
Near Graham, WA 98338
Jacob P.
Job Details:
06/24/2020
RANGE WHIRLPOOL WGG745S0FS
"Customer complaint of front left burner taking awhile to ignite. Cleaned surface of burner cap and igniter and adjusted valve. Test cycled, all checks ok."
Near Spanaway, WA 98387
Jacob P.
Job Details:
06/24/2020
WASHER-TOPLOAD GE GTW460ASJ9WW
"Customer complaint of unit not filling with enough water and skipping the rinse portion of cycle. Found error 28 stored, invalid cycle selection while running. Performed pressure sensor test, failed. Unit doesn't fill with nearly enough, checked that pressure hose is clear, checks ok. Needs new control board.; ordrng 1 WH18X28642 (Control board)"
Near Bonney Lake, WA 98391
Branden W.
Job Details:
06/24/2020
RANGE GE JGBP90MEH1BC
Customer complaint that oven does not ignite and 2 burners not igniting. Found failed ignitor causing oven to not heat. Replaced ignitor. Cleaned right burner heads. All checks good. ; used 1 WB13K21 (OVEN IGNITER-12" LEAD W/NUTS) from stock
Near Edgewood, WA 98372
Branden W.
Job Details:
06/24/2020
DISHWASHER SAMSUNG DW80K7050UG/AA 03
Customer complaint that dishwasher produces LC error and runs drain pump continuously. L1 line disconnected at dishwasher at time of service. L1 still powered. (Breaker on) unable to remove dishwasher from cavity without risk of damage to floor or cabinets. Dishwasher sitting on runner boards and very tight at top. Leveling feet all the way up. Advised customer they will need to remove dishwasher so service can be performed. Also advised dishwasher will need to be emptied prior to servicing. ; O-emld tckt
Near Enumclaw, WA 98022
Branden W.
Job Details:
06/24/2020
DISHWASHER SAMSUNG DW80K5050UW/AA 01
"Installed new drain pump. Dishwasher drains but slowly. Cleaned all drain hoses in dishwasher. Hoses all clear. Still not draining fast enough. Sump assembly plastic casing rough at drain pump causing water turbulence and poor drain. Needs new sump assembly. ; ordrng 1 Sump, states that autho needed"
Near Enumclaw, WA 98022
Branden W.
Job Details:
06/24/2020
DISHWASHER KENMORE 58715182401
Customer complaint that dishwasher will not run. And if it does. Dishes are not cleaned. Unable to get dishwasher to run a cycle. 120v to board. No response from board. Needs new board and latch. Unable to test wash performance at time of service. ; ordrng 1 154712101 (CONTROL MODULE) and 1 A00099901 (LATCH)
Near Eatonville, WA 98328
Branden W.
Job Details:
06/18/2020
DRYER-ELECTRIC MAYTAG MED3500FW0
"Customer complaint that dryer is noisy. Found worn idler pulley causing noise. Replaced idler pulley. Vacuumed inside of dryer. Cycle tested. All checks ok. ; used 1 279640 (PULLEY,IDLER) from stock"
Near Graham, WA 98338
Branden W.
Job Details:
06/18/2020
WASHER-TOPLOAD MAYTAG MVWB865GW0
Installed new lid lock. Cycle tested. All checks ok
We serviced a
WASHER-FRONT LOA SAMSUNG WF419AAW/XAA 03 "Customer complaint that washer shakes and does not spin water out of clothes properly. Found spider assembly broken on basket. Needs new rear tub, basket, seal and shocks; ordrng 1 DC97-15328L (ASSY S.TUB BACK) and 1 DC97-15478A (ASSY DRUM) and 2 DC66-00
Near Graham, WA 98338
Branden W.
Job Details:
06/18/2020
Rear)s and 2 DC66-00470A (DAMPER SHOCK;FRONT)s and 1 DC69-00804A (SEAL TUB), states that autho needed"
Near Tacoma, WA 98405
Branden W.
Job Details:
06/18/2020
DRYER-ELECTRIC WHIRLPOOL LEQ8000JQ0
Customer complaint that dryer timer will not advance. Found 120v to timer motor. Motor not driving. Needs new timer. Left voicemail to collect deductible. ; used 1 WP3406725 (TIMER) from stock
Near Puyallup, WA 98372
Branden W.
Job Details:
06/18/2020
DISHWASHER SAMSUNG DW80K7050UG/AA 03
Installed new wash pump. Cycle tested. All checks ok
Near Tacoma, WA 98445
Branden W.
Job Details:
06/18/2020
WASHER-FRONT LOA GE GFW450SPK0DG
"Customer complaint that washer shakes and smokes. Found broken basket causing drum to scrape front tub and door boot. Needs new rear tub, basket, seal, front tub and door boot. ; ordrng 1 WH45X22914 (WASHING MACHINE TUB REAR) and 1 WH45X23480 (BASKET ASM) and 1 WH08X10054 (TUB SEAL) and 1 WH45X22894 (TUB FRONT) and 1 WH08X20906 (WASHING MACHINE DOOR BOOT SEAL GASKET)"
Near Tacoma, WA 98445
Branden W.
Job Details:
06/18/2020
DISHWASHER GE GSD2100V55WW
Installed new drain solenoid. Cycle tested. All checks ok
Near Tacoma, WA 98444
Jacob P.
Job Details:
06/18/2020
RANGE KENMORE 7909421340G
"Installed previously piously ordered control board and overlay. Test cycled, all checks ok"
Near Tacoma, WA 98445
Branden W.
Job Details:
06/18/2020
DRYER-ELECTRIC SAMSUNG DVE55M9600W/A3
Customer complaint that sometimes dryer stops and clothes are wet. Dryer temps 175. Airflow is ok. Cleaned and calibrated moisture sensors. Cycle tested. No issues found.
Near DuPont, WA 98327
Jacob P.
Job Details:
06/18/2020
DISHWASHER GE GDF540HMF2ES
"Installed previously ordered spray arm and manifold. Test cycled, all checks ok."
Near Tacoma, WA 98445
Branden W.
Job Details:
06/18/2020
WASHER-FRONT LOA SAMSUNG WV55M9600AW/A5 01
"Customer complaint that washer will not finish cycle. Sometimes stop in the beginning. Sometimes before spin. Cycle tested in service cycle, rinse and spin and quick wash. No issues found at this time. Advised to call if issues return."
Near Gig Harbor, WA 98332
Branden W.
Job Details:
06/18/2020
DISHWASHER JENN-AIR JDB9800CWP2
Installed new touchpad and control. Cycle tested. All checks good.
Near Edgewood, WA 98372
Branden W.
Job Details:
06/18/2020
DRYER-ELECTRIC SAMSUNG DV50K8600EW/A301
Customer complaint that unit won't start after pressing the start button. Found idler pulley seized and wore through causing belt to come off. Replaced idler pulley cycle tested all checks ok. ; used 1 DC93-00634A (IDLER ASSEMBLY) from stock
Near Puyallup, WA 98374
Branden W.
Job Details:
06/18/2020
WASHER-FRONT LOA WHIRLPOOL WFW95HEDC0
Installed new air trap and pressure switch. Cycle tested. All checks ok.
Near DuPont, WA 98327
Jacob P.
Job Details:
06/18/2020
COOKTOP KITCHENAID KGCK366VSS01
"Installed previously ordered igniter. Igniter still sparking inconsistently. Needs new spark module.; ordrng 1 WPW10110486 (Spark module), states that autho needed"
Near Bonney Lake, WA 98391
Branden W.
Job Details:
06/18/2020
RANGE WHIRLPOOL WFE540H0ES0
Customer complaint that range made hissing noise then tripped breaker. Found terminal block melted. Needs new block and power cord. Advised customer that power cord is not part of appliance and will need to provide a new cord. Next visit 6-22 10-2; ordrng 1 WPW10245259 (BLOCK-TERM)
Near Orting, WA 98360
Branden W.
Job Details:
06/17/2020
DRYER-ELECTRIC FISHER PAYKEL DE7027G1US
Installed new main board. Cycle tested. All checks ok.
Near Tacoma, WA 98404
Jacob P.
Job Details:
06/17/2020
DISHWASHER WHIRLPOOL WDT720PADM2
"Installed previously ordered wash pump. Test cycled, all checks ok"
Near Steilacoom, WA 98388
Branden W.
Job Details:
06/17/2020
DRYER-ELECTRIC SAMSUNG DV42H5000EW/A3 04
Customer complaint that dryer will not heat. Found open heating element causing no heat. Replaced element. Cycle tested. All checks ok. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock
Near Gig Harbor, WA 98335
Branden W.
Job Details:
06/17/2020
WASHER-TOPLOAD MAYTAG MVWB835DW1
Installed new console. Cycle tested. All checks ok.
Near Gig Harbor, WA 98335
Branden W.
Job Details:
06/17/2020
DRYER-ELECTRIC SAMSUNG DV45K6200EW/A3C2
Customer complaint unit making a squealing sound. Found worn idler pulley causing noise. Replaced pulley vacuumed inside of dryer. Cycle tested. All checks ok. ; used 1 DC93-00634A (IDLER ASSEMBLY) from stock
Near Orting, WA 98360
Jacob P.
Job Details:
06/17/2020
DRYER-ELECTRIC GE GFD48ESPK0DG
"Installed previously ordered hi limit and replaced connector. Test cycled, all checks ok."
Near Graham, WA 98338
Jacob P.
Job Details:
06/17/2020
OTHER FRIGIDAIRE PLHS68EESB2
"Installed previously ordered bypass system, frame and paddle. Test cycled, all checks ok."
Near Puyallup, WA 98371
Branden W.
Job Details:
06/17/2020
DRYER-ELECTRIC SAMSUNG DVE50M7450W/A3
Customer complaint clothes are coming out to hot. Says they are getting a h3c code. Found shorted heating element causing constant heat. Replaced element. Vacuumed inside of dryer. Cycle tested. All checks ok. ; used 1 DC47-00019A (HEATER-DRY) from stock
Near Sumner, WA 98391
Branden W.
Job Details:
06/17/2020
WASHER-FRONT LOA SAMSUNG WF45K6500AV/A2 51
Customer complaint that washer rattles in spin. Found bottom screws securing front panel loose causing rattle. Tightened screws. Advised floor is not firm. Washer checks good.
Near Eatonville, WA 98328
Jacob P.
Job Details:
06/17/2020
WALL OVEN SAMSUNG NQ70M7770DG/AA
"Customer complaint of door unmounted. Opened hinges and remounted door. Test cycled, all checks ok."
Near Eatonville, WA 98328
Jacob P.
Job Details:
06/17/2020
WASHER-TOPLOAD SAMSUNG WA52M7750AV/A4
"Installed previously ordered wire harness, ui board and mems sensor. Test cycled with load, all checks ok"
Near Eatonville, WA 98328
Jacob P.
Job Details:
06/17/2020
WASHER-TOPLOAD LG WT1501CW
Customer complaint of debris being deposited into clothes. Found buildup in dispenser drawer and under washplate. Cleaned out dispenser drawer and under washplate. Advised customer to run a few clean cycles back to back to help loosen and wash out old detergent build up. Machine functioning as designed.
Near Graham, WA 98338
Branden W.
Job Details:
06/17/2020
WASHER-TOPLOAD KENMORE 11024922202
"Customer complaint of unit banging in spin cycle and flooding, found unit's pressure switch sticking causing washer to not stop filling and overflow. Found worn suspension pads. Ordered pressure switch and suspension pads rescheduled for 06/19 8-12; ordrng 1 W10337780 (SWITCH-WL) and 1 285219 (PAD) and 1 285744 (PADS (PACK OF 3))"
Near Tacoma, WA 98408
Jacob P.
Job Details:
06/17/2020
DRYER-ELECTRIC MAYTAG GEW9250SU0
"Customer complaint of unit shutting down about 30 minutes into cycle, then is unable to turn the machine back on. Found that after running dryer for a few minutes, locking control, turning off the dryer, and then unlocking control, dryer will not turn back on. Needs new main control. Control board is discontinued, AHS to supply parts. ; ordrng 1 8546219 (Control board), states that autho needed"
Near Enumclaw, WA 98022
Branden W.
Job Details:
06/17/2020
DISHWASHER SAMSUNG DW80K5050UW/AA 01
Customer complaint that dishwasher has OC error. And will not drain. Found failed drain pump causing poor drain. Needs new pump. Next visit 6-18 10-2; ordrng 1 DD31-00005A (Drain pump) and 1 DD66-00045A (VANE-CHECK)
Near Enumclaw, WA 98022
Branden W.
Job Details:
06/17/2020
WASHER-TOPLOAD WHIRLPOOL WTW8500DC0
Installed new tub ring.
Near Tacoma, WA 98446
Jacob P.
Job Details:
06/17/2020
DISHWASHER KITCHENAID KDTM404EBS1
"Customer complaint of unit leaking. Found diverter motor seal worn and leaking. Needs new sump assy.; ordrng 1 W10861526 (Sump assy), states that autho needed"
Near Spanaway, WA 98387
Jacob P.
Job Details:
06/17/2020
DISHWASHER SAMSUNG DW80F600UTS/AA 01
Customer complaint of leak. Found vent motor not sealing all the way causing moisture to get into venting system. Needs new vent assy.; ordrng 1 DD94-01045A (Vent assy)
Near Orting, WA 98360
Branden W.
Job Details:
06/17/2020
WASHER-FRONT LOA WHIRLPOOL WFW8540FW1
"Customer complaint that washer makes a grinding noise while washing. Found rotor bolt broken off inside drive shaft. Needs new wash basket, rear tub and rotor. ; ordrng 1 WPW10544980 (ROTOR) and 1 W10901030 (TUB-OUTER) and 1 W11253212 (Screw) and 1 W10870751 (Stator)"
Near Puyallup, WA 98374
Jacob P.
Job Details:
06/17/2020
RANGE KENMORE 7909912340A
Customer complaint of bottom panel worn through and has holes in it. Needs new bottom panel.; ordrng 1 316400601 (Bottom panel)
Near Tacoma, WA 98445
Branden W.
Job Details:
06/12/2020
WASHER-TOPLOAD KENMORE 11027741600
Installed previously ordered dog agits and dispenser. Test cycled all checks ok.
Near Puyallup, WA 98374
Jacob P.
Job Details:
06/12/2020
WALL OVEN MAYTAG MEW7530DS01
"Installed previously ordered control board. Test cycled, all checks okx"
Near Tacoma, WA 98404
Branden W.
Job Details:
06/12/2020
LAUNDRY CENTER KENMORE 2661532413
"Installed new wire harness, motor, main board. Dryer timer. Cycle tested quick wash. All checks good."
Near Gig Harbor, WA 98335
Branden W.
Job Details:
06/12/2020
WASHER-TOPLOAD LG WT5070CW
Installed new inlet valve. Cycle tested. All checks ok.
Near Gig Harbor, WA 98335
Branden W.
Job Details:
06/12/2020
WASHER-TOPLOAD MAYTAG MVWB835DW0
Cut off seized washplate. Replaced transmission. Installed new washplate. Cycle tested. All checks ok.
Near Auburn, WA 98002
Jacob P.
Job Details:
06/12/2020
DRYER-ELECTRIC KENMORE 11069422801
"Installed previously ordered timer. Test cycled, all checks ok. Performed air flow test, yellow. Advised customer that vent needs to be cleaned soon."
Near Orting, WA 98360
Jacob P.
Job Details:
06/12/2020
DRYER-ELECTRIC GE GFD48ESPK0DG
Customer complaint of no power in dryer. Found high limit burnt causing no power. Needs new high limit t stat.; ordrng 1 WE04X10187 (High limit)
Near Tacoma, WA 98409
Jacob P.
Job Details:
06/12/2020
WASHER-TOPLOAD WHIRLPOOL LSR8233EQ0
"Customer complaint of unit still leaking. Test cycled, found stand pipe backing up and overflowing. Found no issues with machine, advised customer they will need a plumber."
Near Tacoma, WA 98444
Jacob P.
Job Details:
06/12/2020
DRYER-ELECTRIC KENMORE 11060022010
"Customer complaint of unit not heating. Found operating thermostat not cycling temps correctly. Replaced operating t stat. Test cycled, all checks ok.; used 1 WP3387134 (Operating Tstat) from stock"
Near Tacoma, WA 98406
Branden W.
Job Details:
06/12/2020
RANGE LG LRE3083ST/01
Customer complaint that oven temps drop and are off. Found unit fails to heat up to proper temp (tested at 450) also found temps about 45 degrees low. Relay intermittently fails to close. Needs new relay board and temp probe. Declined to repair at this time.
Near Tacoma, WA 98445
Branden W.
Job Details:
06/12/2020
DISHWASHER WHIRLPOOL WDT780SAEM1
Installed new detergent dispenser. Cycle tested. All checks ok.
Near Puyallup, WA 98374
Branden W.
Job Details:
06/12/2020
WASHER-TOPLOAD LG WT5270CW
Customer complaint that wash plate bolt came loose. Reinstalled bolt with loctite. All checks ok.
Near Puyallup, WA 98374
Branden W.
Job Details:
06/12/2020
WASHER-TOPLOAD SAMSUNG WA45M7050AW/A4 03
"Customer complaint that washer is grinding in spin. Found stripped splines on rotor and clutch causing noise and poor operation. Needs new clutch and motor assemblies. ; ordrng 1 DC97-16984A (ASSY CLUTCH) and 1 DC93-00309B (ASSY DD BLDC), states that autho needed"
Near Tacoma, WA 98445
Branden W.
Job Details:
06/12/2020
DISHWASHER GE GSD2100V55WW
Customer complaint that dishwasher will not drain. Found drain solenoid melted causing no drain. Needs new solenoid. Next visit 6-17 1-5; ordrng 1 WD21X10268 (BRACKET & SOLENOID) and 1 WD1X1316 (ARMATURE&LNK)
Near Spanaway, WA 98387
Jacob P.
Job Details:
06/12/2020
DRYER-ELECTRIC KENMORE 11069133413
"Customer complaint of 'AF' error code and dryer making squealing sound. Found worn idler pulle causing squealing sound. Performed air flow test, failed. Advised customer that AF error is restricted air flow and that vents need to be cleaned. Needs idler pulley.; ordrng 1 279640 (Idler pulley)"
Near Puyallup, WA 98371
Branden W.
Job Details:
06/11/2020
DISHWASHER WHIRLPOOL WDT710PAYM6
Customer complaint that dishwasher will not drain. Found clog in high loop check valve hose. Needs new hose. Dishwasher to panel removed and mounting screws removed prior to service as customer replaced drain hose. Declined to repair at this time.
Near Sumner, WA 98391
Branden W.
Job Details:
06/11/2020
DISHWASHER SAMSUNG DW80M9960US/AA
Installed new drain pump. Cycle tested x3. All checks good. Unable to reinstall mounting screws as they were removed prior to service.
Near Sumner, WA 98391
Branden W.
Job Details:
06/11/2020
RANGE HOTPOINT RB7540N5WH
Customer complaint that storage drawer does not fully close on range. Straightened rails. No mechanical failure. Advised to not add too much weight in drawer.
Near Tacoma, WA 98408
Branden W.
Job Details:
06/11/2020
DRYER-ELECTRIC GE DBLR333EE1WW
"Customer complaint that dryer is squealing. Found front drum bearing and glides worn through. Also found worn rear bearing causing noise. Needs new front glides, bearing and rear bearing. ; ordrng 1 WE3M26 (DRYER FRONT DRUM BEARING) and 2 WE1M504 (DRYER FRONT BEARING DRUM SLIDE - WHITE)s and 2 WE1M1067 (DRYER FRONT BEARING DRUM SLIDE - GREEN)s and 1 WE1M462 (DRYER DRUM SLEEVE) and 1 WE1M461 (O RING)"
Near Puyallup, WA 98374
Branden W.
Job Details:
06/11/2020
WASHER-FRONT LOA WHIRLPOOL WFW95HEDC0
F3 e1. F6 e3. F8 e3 errors stored. Customer complaint that washer will stop and produce f3 e1 error and run pump. Has to unplug unit to reset. Needs updated air trap assembly and pressure switch per tech guide. Next service 6-16 1-5; ordrng 1 W10903220 (Air trap) and 1 WPW10448876 (WL switch)
Near DuPont, WA 98327
Jacob P.
Job Details:
06/11/2020
DRYER-ELECTRIC SAMSUNG DV45K6500EV/A3 01
Customer complaint of thumping noise while running. Found crack in drum causing thump. Needs new drum assy.; ordrng 1 DC97-14849A (Drum assy)
Near DuPont, WA 98327
Jacob P.
Job Details:
06/11/2020
COOKTOP KITCHENAID KGCK366VSS01
Customer complaint of front left burner not igniting. Found bad igniter. Needs new igniter.; ordrng 1 WP9782116 (Igniter)
Near Tacoma, WA 98498
Jacob P.
Job Details:
06/09/2020
RANGE SAMSUNG NX58M6850SG/AA
"Customer complaint that when baking cakes in upper oven, not cooking all the way and cooking unevenly. Tested temps in oven, checks ok. Advised customer that upper oven is convection only and to wait 10-15 minutes after oven preheat to achieve true temps. Also advised to use regular bake in lower oven while baking cakes, cookies, etc. Oven functioning as designed at time of service."
Near Tacoma, WA 98408
Branden W.
Job Details:
06/09/2020
DISHWASHER WHIRLPOOL WDT710PAHW1
Customer complaint that dishwasher will not wash. Found loose connection at wash pump causing no wash motor operation. Reseated connection. Cycle tested pump x15. All checks ok at this time.
Near Bonney Lake, WA 98391
Branden W.
Job Details:
06/09/2020
WASHER-TOPLOAD KENMORE 11024052300
Customer complaint that washer leaves oil stains on clothes. Found slude built up under agitator. Cleaned agitator. Advised to run clean cycles. Washer operates normally.
Near Fife, WA 98424
Jacob P.
Job Details:
06/09/2020
DRYER-ELECTRIC MAYTAG MED5100DW0
"Performed pm check. Air flow check green, temps cycling in range. All checks ok."
Near Graham, WA 98338
Branden W.
Job Details:
06/09/2020
WASHER-TOPLOAD MAYTAG MVWB865GW0
"Customer complaint of unit console locking up, not being able to change cycle and not starting. Found console not responding. Needs board ; ordrng 1 W11135391 (Console assembly) and 1 W11162440 (CNTRL-ELEC)"
Near DuPont, WA 98327
Jacob P.
Job Details:
06/09/2020
DRYER-ELECTRIC SAMSUNG DV45H7000EW/A2 02
"Customer complaint of squealing noise. Found worn idler pulley. Replaced idler pulley. Test cycled, all checks ok.; used 1 DC93-00634A (Idler pulley) from stock"
Near Tacoma, WA 98404
Jacob P.
Job Details:
06/09/2020
DISHWASHER WHIRLPOOL WDT720PADM2
"Customer complaint of unit filling but not washing. Found good voltage to wash pump, needs new wash pump.; ordrng 1 W11032770 (Wash pump)"
Near Enumclaw, WA 98022
Branden W.
Job Details:
06/09/2020
DRYER-ELECTRIC LG DLEX3570V
"Customer complaint that clothes are not drying all the way, customer said they have gotten a d 80 error code, found poor airflow. Cleaned moisture sensors. cycle tested temperature and found no mechanical issues. Advised customer to clean vent behind the dryer."
Near Spanaway, WA 98387
Jacob P.
Job Details:
06/09/2020
DISHWASHER ELECTROLUX EI24ID30QS0A
"Customer complaint of unit not turning on. Upon arrival, machine powers on fine. Test cycled, found unit doesn't stop filling. Found debris inside pressure switch causing unit to overfill. Cleared out debris. Test cycled, unit fills properly now. Found drain hose connected to sink has been cut and is missing rubber grommet causing leak. Informed customer unit needs new drain hose or rubber grommet to stop leak."
Near Enumclaw, WA 98022
Branden W.
Job Details:
06/09/2020
WASHER-TOPLOAD WHIRLPOOL WTW8500DC0
Replace tub ring not covered by warranty. Next service 6-12 10-2; ordrng 1 W11161993 (RING-TUB)
Near DuPont, WA 98327
Jacob P.
Job Details:
06/09/2020
DISHWASHER GE GDF540HMF2ES
Customer complaint of broken lower spray arm. Found lower spray arm and manifold adapter stripped causing spray arm to fall off. Needs new manifold adapter and lower spray arm.; ordrng 1 WD18X10051 (Manifold adapter) and 1 WD22X26621 (Lower spray arm)
Near Puyallup, WA 98375
Jacob P.
Job Details:
06/08/2020
DISHWASHER SAMSUNG DW80F600UTS/AA 01
"Customer complaint of dishes not drying and lower door seal tearing. Found no rinse aid in unit and clog in air gap causing unit to not drain. Needs new inner door panel assy.; ordrng 1 DD82-01090A (Inner door panel assy), states that autho needed"
Near Puyallup, WA 98372
Branden W.
Job Details:
06/08/2020
DISHWASHER SAMSUNG DW80K7050UG/AA 03
Customer complaint that dishwasher seal is coming off on left side. Found seal track separating from tub. Needs complete outer tub. Advised part is factory order. ; ordrng 1 DD82-01328A (A/S ASSY-GROSS TUB;DW7000KM)
Near Tacoma, WA 98467
Jacob P.
Job Details:
06/08/2020
DISHWASHER SAMSUNG DW80K5050US
"Customer complaint of unit not turning on and didn't drain. Upon arrival, unit turned on immediately, drain checks ok. Checked power into machine, made sure all connections were secure. Test cycled machine ×3, on last test, power button stopped working. All other keys still functional. Needs new console.; ordrng 1 DD82-01347A (Console)"
Near Auburn, WA 98002
Jacob P.
Job Details:
06/08/2020
DRYER-ELECTRIC KENMORE 11069422801
"Customer complaint of no heat. Found back of unit and back of console removed upon arrival, timer also uninstalled and vent not hooked up and crushed behind machine. Found bad contacts in timer causing no voltage to heating element. Needs new timer.; ordrng 1 WPW10185976 (Timer)"
Near Spanaway, WA 98387
Branden W.
Job Details:
06/08/2020
WASHER-TOPLOAD GE GTW460ASJ4W
"Customer complaint that washer makes noise in spin, beeps randomly and stops mid cycle. Found transmission leaking oil into drive pulleys, user interface switch randomly beeps like a cycle is changed and lid lock fails to lock intermittently. Needs new transmission, belt, pulley, clutch, main control and lid lock. ; ordrng 1 WH38X27335 (PLATFORM TRANS ASM KIT LE) and 1 WH49X25379 (TRANSMISSION PULLEY & NUT) and 1 WH01X24697 (WASHING MACHINE DRIVE BELT) and 1 WH05X24185 (Clutch) and 1 WH22X29556 (UI & CONTROL BOARD TL27 LE) and 1 WH01X27954 (LID LOCK QUICK RELEASE)"