Customer concern is that center and RR burners are not igniting and flame is uneven. Model and serial tag is not accessible. Found burner caps dirty causing difficulty igniting gass. Needs new center and right rear caps and burners. Follow up scheduled for 06/06 10-2pm; ordrng 1 5304508441 (Cap) and 1 5304520332 (Cap) and 1 5304508442 (Cap) and 1 316438200 (Burner) and 1 5304532558 (Burner)

Customer concern is that dryer is making a noise durring operation. Found failed roller causing noise durring operation and damage to drum felt. Needs new rear rollers and drum felt. AHS to supply Requires auth. ; ordrng 2 WPW10314173 (SUPPORT)s and 1 W11189144 (SEAL)

Installed previously ordered broil element and right front surface burner. Cycle tested unit 3x. All checks good customer declined to retain old parts. Collected payment via check payment.

"Customer concern is that washer is not advancing cycles. Pulled error codes via service mode. F8E1,Verified pressure hose is connected. Manually activated water valves. Preformed calibration cycle. Cycle tested washer. Could not replicate error at time of service. All checks good"

"Customer concern is that broil element doesn't heat and front right burner does not heat. Found open broil element. Causing oven to not heat during broil setting. Also found open surface burner element open, causing right front burner to not heat. Needs new surface burner and broil element. Follow up visit scheduled for 12/16 1-5; ordrng 1 WP9760774 (Element-broil) and 1 W10823698 (SURFACE BURNER)"