"Customer concern is that dryer is not heating. Preformed airflow test pass. Confirmed 240v at terminal, found open element causing dryer not to heat, needs new element. Installed new element, cycle tested dryer, all checks good. Applied military discount to labor. Collected payment via card. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock"

"Customer concern is that dryer produces noise during operation and multiple cycles to dry clothes. Found seized idler pully, causing squealing noise during operation. Also found seized rollers, cycle squealing noise during operation and rubber transfer to drum needs new rollers and idler pully. Installed new rollers and idler pully. Cleaned and vacuumed inside of unit. Cleaned and calibrated moisture sensor. Cycle tested unit. All checks good. Customer retained old parts Collected payment via ; used 1 WP691366 (PULLEY-IDR), and 2 WPW10314173 (DRUM ROLLER) from stock"

"Customer concern is that refrigerator display was intermittently not operating after replacing the water filter and now is not working at all. Confirmed 120v into display PCB, 0v out going from PCB. Found failed display PCB causing display not to operate, needs new display PCB, advised customer possible display board short could have caused failure with PCB. Follow up scheduled for 11/28-12pm; ordrng 1 ABQ72940028 (CASE ASSEMBLY,PCB)"

"Customer concern is that washer leaked a large amount of water, unit was placed outside on front steps. Pulled error codes F3E3,F8E1,F8E3,F7E3. Cleared errors, attempted to fill unit with water but inlet valves are frozen. Preformed visual inspection of drain hose and pressure hose, visual inspection of tub for holes. Unable to fully diagnose unit outside as temperatures are below freezing. Advised customer to bring unit inside to laundry room, not to connect water supply and to call and make another appointment when laundry room is ready."

"Customer concern is that washer is making a squealing noise during operation. Found cam bolt loose causing damage to belt and cam. Needs new belt and cam. Installed new belt and cam, cycle tested washer to verify repair, noise eliminated all checks good. ; used 1 W11239857 (BELT), and 1 W10721967 (CAM) from stock"