"Customer concern is that dishwasher is not cleaning the dishes and now shows error message. Upon oping door unit displays F2E2 error. pulled error codesF6E6. Preformed service cycle.confirmed operation of element. F6E2. Incoming temperature 118.2 ? after sometime of running water. Also found debris in upper spray arm. Needs new main control and UI for F2E2 error, upper spray arm. Follow up scheduled for 05/31 8-12pm; ordrng 1 W10751502 (CNTRL-ELEC) and 1 W10815487 (PANEL-CNTL) and 1 WPW10498900 (Upper spray)"

Ustomer concern is washer is not spining. Found fallen basket causing washer not to operate. Advised customer of repair costs. Customer declined repair at time of service.

"Customer concern is that washer continuously runs drain pump and not responsive to imput. Found unit stuck in cycle, fully canceled cycle. Tested unit via service mode. found worn hub, causing unit to produce out of balance spin cycle. Also found stretched belt, causing squealing noise during operation. Needs new hub and belt. Installed belt and hub. Calibrated unit. Cycle tested unit. All checks good. ; used 1 W10528947 (HUB), and 1 W11239857 (BELT) from stock"

Customer concern is that dishwasher heavy light was flashing and drain pump stays on. Found standing water in leak tray.found pot lid in between door and door seal causing leak. Removed lid cycle tested dishwasher multiple times no leak. All checks good.

"Customer concern is that washer leaks from rear of washer.. found evidence of oversuds conditions from rear vent. Causing unit to leak from rear vent during spin cycle. Cycle tested unit, found no mechanical issues. Advised customer on regular cleaning intervals. Also advised customer on using high quality detergent"