"Customer concern is that washer is showing no H2O on display. Cycle tested unit multiple times, unit dose fill,small leak from fill funnel, found clogged spray arm. Un able to replicate no H20 error, possible intermittent inlet valve sticking. Needs new inlet valve for No H20 error. Also needs new fill funnel, o-ring and middle spray arm. Follow up scheduled for 09/20 1-5pm; ordrng 1 WD12X28478 (FILL FUNEL) and 1 WD08X23817 (O-RING) and 1 WD15X27703 (WATER VALVE ASM) and 1 WD22X27740 (MID SPRAY ARM ASSEMBLY)"

"Customer concern is that range glass top cracked while not in use. Confirmed crack in glass top, no signs of impact. Needs new assembly glass top. Advised customer glass top is not covered. And requires Auth, also requires a second technician. ; ordrng 1 DG94-01301C (ASSY FRAME COOK TOP)"

"Installed warranty provided parts, cycle tested unit. All checks good."

"Customer concern is that top rack bottle jets do not stay mounted upper spray arm does not remain in place. Found broken tabs on bottle jet asm and mid conduit, causing components to fall from top rack during wash cycle. Also found lower spray arm hub broken causing poor wash quality during operation. Needs new mid conduit, bottle jet asm, bottle jet hose and lower spray arm hub unable to install warranty provided upper and lower spray arms until return visit due to damaged components. ; ordrng 1 WD21X20309 (CONDUIT MID BLASTER ASM) and 1 WD22X25478 (BOTTLE BLASTER ASM) and 1 WD24X20262 (HOSE BOTTLE BLASTER) and 1 HUBSPRAYARM (WD12X22852)"

"Customer concern is that bake element intermittinly is operational and FR burner also dose not work. No model and serial tag. Found open bake element, also found wire harness is extremely brittle, needs new wire harness, bake element, RF burner, RF burner switch, oven control switch. Advised customer parts are no longer available. Called AHS. Auth #165AAWP."