"Customer concern is clean filter warning light is on. Ran vent test with unit disconnected from home vent, checks green. Ran vent test with unit connected to home vent, fails red. Advised Customer that vents will need to be cleaned in order to avoid any further heating issues. Unit functioning as designed."

"Customer concern DW dispenser intermittently not opening, top rack is falling off, and lower rack not washing well enough. Ran test cycle and found dispenser not opening as well as lower spray arm severely clogged with debris causing it not to wash well. Also found both adjusters worn and cracked causing upper rack to fall off when pulled all the way out. Needs new adjusters, upper and lower spray arms, and dispenser.; ordrng 1 WPW10448645 (spray arm) and 1 W11101428 (arm-spray) and 1 W10861000 (Dispenser) and 4 WPW10195839 (dishrack adjuster)s and 2 WPW10546503 (adjuster)s and 4 WPW10195840 (positioner)s"

"Customer concern that washer is leaking. Cycle tested x5. Water on floor when arrived at home. Water underneath the dryer, partial under wahse and refrigerator. Ran rinse and spin, 3 quick washes and a normal wash, no leak. Took top of and no evidence of water keak. Took door boot off and bottom of washer was completely dry. Drains good, could nit verify complaint. Instructed customer to call back after keeping a close eye on it."

Replaced main board and fill valve. Ran program cycle. Checked for leaks. All checks good.

"Installed previously ordered infinite switch. Test cycled, all checks ok."