"Customer concern is that dishwasher produces f8e4 error after accidentally using over the counter dish detergent in place of dishwasher detergent. Verified f8e4 (Overfill switch open) via service mode. Preformed cycle test found suds conditions present. Flushed suds from unit. Needs Preformed self diagnostic cycle, found active mechanical defect at time of service. Advised customer against use of over the counter detergent (i.e dawn and other brands) Advised customer on using high quality detergent for best wash results. Advised customer on regular cleaning intervals for optimal performance. Collected 95.00 trip fee + tax via card Payment"

"Installed previously ordered main pcb, cycle tested unit 3x. All checks good. Advised customer Strongly Advised customer correct vent hose, as to prevent damage to heating components."

"Customer concern is that dryer produces prolonged dry times. Preformed airflow test, failed (yellow). Preformed temperature checks on high heat, failed. Unit cycleed element one time then remains in cool down portion of cycle. Found sticking heater relay on main board, causing unit to not heat after initial element heat and cool cycle. Needs new main pcb. Requires auth. ; ordrng 1 EBR80198607 (PCB ASSEMBLY,MAIN)"

"Installed previously ordered main control and temp sensor. Cycle tested unit, Advised customer to monitor range and call if issues persist."

Customer concern is that range broiler element will turn on by itself at 400?F. No stored error codes. Possible fault in main control board causing broil element to activate during bake cycle. Advised customer this is the only possibility causing broiler to activate incorrectly. Advised customer parts show out of stock and may take time to recive. NEW to supply. Requires Auth.; ordrng 1 DG32-00004C (SENSOR TEMP) and 1 DE92-03960G (ASSY PCB MAIN)