Installed newdrain pump. While testing unit found inlet valve stuck shut and no water entering unit. Also found supply valve not closing fully. Advise customer that a plumber will be necessary before I can complete inlet vavle replacement.; ordrng 1 154637401 (valve)

Customer concern is unit not draining. Pump getting 120v and hums. No water movement. Removed water. Found no clogs. Will need new drain pump. ; ordrng 1 154580301 (pump drain)

Customer concern is unit not powering on. Verified correct voltage at outlet and out of noise filter. No power being distributed from any control board. Will need to replace control boards. ; ordrng 1 DC92-01621D (ASSY PCB MAIN) and 1 DC92-01531B (ASSY PCB KIT) and 1 DC92-01622G (ASSY PCB SUB)

Installed burner previously ordered. Tested with customer. Unit checks good.

Customer concern is front right burner not heating. Tested burner and element on burner is open. Verified power coming from switch. Unit will need new right front burner. ; ordrng 1 WB30T10132 (range 8 radiant surf)