"Installed previously ordered motor from sears. Cycle tested unit, all checks good."

Customer concern is that washer is not spinning during operation. Found failed motor causing washer not to operate intermittently. Needs new motor. Shs ships directly to customer. Advised customer to schedule follow up when parts are received.; ordrng 1 WP8529935 (MOTOR)

WASHER-FRONT LOA WHIRLPOOL WFW94HEXW2 Customer concern is that washer leaked water. Has not leaked since. Cycle tested numerous times. Only signs of leak found were from rear vent. Advised customer about leak potential. Adfised to run clean cycle more frequently. Washer operating as designed.