"Unable to preforme repair due to how drain line is snaked through, under and behind cabinets along with water supply line and power supply line through multiple angled twists and turns both water and power supply lines would have to be removed to allow room for drain line to fit with more the half the distance not allowing for visual of supply line route. Called Auth dept. Repair denied due to access issue, advised customer will be contacted by AHS"

Customer concern is that plumber said dishwasher is leaking. Plumber damaged inlet valve connection unable to test dishwasher. Found small hole in non oem drain hose causing leak under corner cabinet. Plumber did not tighen copper water supply causing small leak. Will adress on returm visit. Copper line may need to be replaced for installation of new inlet valve. Left water to dishwasher off. Requires auth.; ordrng 1 8269144A (6' D/W DRAIN HOSE) and 1 WPW10158389 (VALVE-INLT)

Customer concern is that dishwasher is not draining properly and is leaking. Water at rear of counter where dishwasher is located. Water supply line is copper and corroded at inlet valve. Cycle tested dishwasher no leaks. Signs of water on rear wall of cabinet behind dishwasher but no active leak found. Unit did drain to empty. Dishwasher has irregular install non-oem drain hose runs under and behind cabinets with no access to drain outlet. Advised customer plumber is needed to invetigate copper supply line.

"Customer concern is that dishwasher is not drying and has oversuds conditions. Pulled error codes F16 high water temperature. Incoming water temperature is 122? found heavy sludge build up in sump assembly possibly causing flood switch to fault out. Needs new flood switch. Cleared debris from sump. Installed new flood switch, verified operation of element. Applied firmware update. Advised. Customer on using high quality dedergent and rinse aid along with regular cleaning cycles. All checks good."

"Installed previously ordered motor from sears. Cycle tested unit, all checks good."