"Customer concern is that washer is not making starting a cycle and is making a noise. Upon arrival unit was unplugged. Upon plugging in unit drain motor is running continuously. Unable to enter service mode. Removed drain motor and shifter harness from main control, entered service mode, no stored errors. Found unit stuck in cycle, reset washer, preformed calibration cycle, all checks good."

Customer concern is that washer is producing a smell. Custome notes no other concern with washer. Advised customer on using high quality detergent and qualities and leaving lid open when not in use for proper ventilation. No mechanical or component failures at time of service.

"Customer concern is that dishwasher does not drain. Unit taken apart prior to service. Reassembled unit. Cycle tested x30. No drain issues at time of service. Found spray arm clogged causing poor rotation. Drain pump is most likely if issue returns. Customer will replace spray arm. No repairs at this time.spray arm needed is WD22X10046Collect pay,enter via check."

Installed new suspension rods and tub ring. Cycle tested. All checks good. Secured drain hose.

Installed previously ordered parts.unable to Cycle test found improper electrical hookup . Left power off advised customer needs electrician