Appliance Repair The Colony Texas

RPS Repair Rated 5.0 out of 5 stars based on 4 customer reviews

We serviced a
SAMSUNG RANGE
Model NE58F9710WS/AA 02
Near The Colony, TX 75056
Lane
Job Details: 01/25/2023
Replaced both convection motor and performed multiple function tests. All functions checked good at time of service.
We serviced a
SAMSUNG RANGE
Model NE58F9710WS/AA 02
Near The Colony, TX 75056
John
Job Details: 01/17/2023
Customer concern is convection motors are squealing. Confirmed both convection motors are making noise and the lower sounds like it's about to sieze up. Needs new convection motors.; ordrng 1 DG96-00110E (Upper convection fan motor) and 1 DG96-00110B (Lower convection fan motor)
We serviced a
SAMSUNG DISHWASHER
Model DW80N3030US/AA
Near The Colony, TX 75056
Jack
Job Details: 01/12/2023
"Customer concern unit is not heating, tested unit on express wash and found unit not heating.; ordrng 1 DD81-02152A (SVC-THERMISTOR) and 1 DD81-02282A (SVC-COVER PCB)"
We serviced a
SAMSUNG DISHWASHER
Model DW80N3030US
Near The Colony, TX 75056
Jack
Job Details: 01/05/2023
"Installed new heater. Tested unit, checks good. Got up to temperature."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED92HEFC2
Near The Colony, TX 75056
John
Job Details: 12/30/2022
"Customer concern is dryer taking too long to dry. Confirmed dryer heating normally. Ran vent check with unit disconnected from home ventilation passes GREEN.Ran vent check with unit connected to home ventilation, fails RED. Advised Customer that vents will need to be cleaned in order to avoid further heating and drying issues."
Lane was our repair tech for James/Sue Holluday
The Colony, Texas
01/26/2023
Making the initial appt was quick and easy. Techs confirmed the issue and ordered the appropriate parts. Lane arrived as scheduled. Was professional, efficient and friendly. Repair was completed quickly and he tested to confirm it worked as well as confirmed burners and other features functioned as expected Also I appreciated the communication and ability to see Lane’s repair stops so we knew when he was close to ours.
Overall Experience
JCK
The Colony, Texas
01/07/2023
I will never buy a Samsung appliance ever again. Their warranty service stunk! If it weren’t for the FANTASTIC work and care of RPS Warranty work, I think I’d file a lawsuit against Samsung. RPS came in, listened to me, ran a couple of tests and found what Samsung should have found to begin with. The heating element was complete out. RPS didn’t have one on hand…totally understandable. It was the holiday season, so shipping delays…totally understandable. They profusely apologized for not having one on hand and for the delays. Excellent communication via text. Wonderful job RPS! Quality work! Didn’t rush, but we’re in and out with 30-minutes start to finish. Impressive! Thank you for doing such a good job!
Overall Experience
Dede Hart
The Colony, Texas
06/16/2022
Fixed my dishwasher quickly. Thank you!
Overall Experience
The Colony, Texas
06/04/2022
Chris very professional and competent
Overall Experience