Appliance Repair University Place Washington

RPS Repair Rated 4.9 out of 5 stars based on 11 customer reviews

We serviced a
GE RANGE
Model J314001HT
Near University Place, WA 98467
Cameron M.
Job Details: 02/02/2023
"Customer concern is that oven does does not heat, and front left burner does not heat verified power supply voltage to unit good 240v. Found open surface burner, causing burner to not heat Also found open bake element, causing oven to not heat. Needs new bake element and left front 6in burner follow up visit scheduled for 2/13 8-12; ordrng 1 WB44X5099 (BAKE UNIT 236V L O) and 1 WB30X342 (UNIT 6 HR)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8500DC5
Near University Place, WA 97224
Cejay
Job Details: 01/27/2023
"Customer concern is washer is making a clicking noise durring agitation cycle. Pulled error codes via service mode. F2E1, cleared errors. Manual activation of agitations produced noise, removed washplate and found coin underneath. Removed coin, placed washer back into agitation. Verified with customer nois3 was eliminated. All checks good."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near University Place, WA 98466
Cejay
Job Details: 01/27/2023
"Customer concern is that dishwasher will take up to 5 hours to wash since install and is installed too far out fro counter. No stored error codes. Preformed service diagnostic cycle, no mechanical or componet failures at time of service. Advised customer of cycle times in owner manual under cycle time table, dishwasher maintenance, section cycle selection and energy. Also advised customer dishwash is installed correctly, installation requires UI control not to be covered by counter to prevent mold and damage to UI. All ch3cks good."
We serviced a
KENMORE RANGE
Model 79036933902
Near University Place, WA 98467
Cejay
Job Details: 01/19/2023
Customer concern is FR burner takes long time to ignite. Found failed ignitor switch causing FR ignitor not to operate. All other ignitors working.Needs new switch harness. Advised customer parts show out of stock and discontinued and may take time to recive. AHS to supply.; ordrng 1 318232618 (Ignitor switch harness)
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED5050LW0
Near University Place, WA 98466
Cameron M.
Job Details: 01/05/2023
"Customer concern is that dryer produces grinding noise during operation. Preformed airflow test failed. Found dryer vent hose kinked, straightened vent hose. Cycle tested unit 10x unable to duplicate customer concern of grinding noise. Advised customer dryer vent duct needs to be cleaned before use continues on dryer to prevent damage. Advised customer on proper loading practices. Also advised customer to monitor and record video if possible."
Stanley
University Place, Washington
01/06/2023
I was extremely happy! Great customer service from beginning to end. I purchased a 5 year extended warranty on my washer/Dryer, paid to have it installed and when the dryer wasn’t working right due to improper installation, I called and was immediately scheduled for a service appointment two days later. Instead of wasting my whole day, I was given a 4-hour window of time for the day of service and was notified when the the service technician was on his way. The technician, Cameron, showed up on time. He respectfully wore a mask, shoe booties and was able to determine what the problem was. He was knowledgeable, informative and was able to explain the issue I was having. Professional employees like Cameron, really stand out in a world where so many workers don’t take pride in their work, have forgotten the value of a professional appearance and good customer service. While I’m not that confident in the appliance that I purchased, I was extremely happy with RPS Repair, Thanks for your professionalism.
Overall Experience
University Place, Washington
08/08/2022
Overall Experience
Phil Hancock
University Place, Washington
05/09/2022
Overall Experience
Maguinez
University Place, Washington
03/15/2021
Great service!
Overall Experience
Donald
University Place, Washington
02/19/2021
Quick assessment. No repairs required.
Overall Experience