Branden W.

RPS Repair Rated 4.8 out of 5 stars based on 111 customer reviews

We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA54R7200AW/US 02
Near Carrollton, TX 75007
Branden W.
Job Details: 09/23/2022
"No one home upon arrival. Was given permission to enter with code for front door lock. Customer concern is that after washer was moved back into laundry room, it leaked and produced error code and would not spin. Cycle tested several times in rinse and spin. Also in normal. Unable to reproduce concerns at time of service. No signs of leak. Unit spinning properly. Only issue found is with wall drain stand pipe. Pipe is reduced causing drain hose to make a seal allowing water to siphon out of washer. Also standpipe is backing up as it can not keep up with the flow of water draining from washer. This will cause a leak. Advised that a plumber is needed to correct wall drain. Advised to call if issue returns."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45K6500EV/A3 01
Near Dallas, TX 75244
Branden W.
Job Details: 09/23/2022
Customer concern is that dryer is making noise. Found rear rollers worn causing friction and noise. Replaced rear rollers. Vacuumed inside of dryer. Cycle tested. All checks good. ; used 2 DC97-16782A (DRUM ROLLER) from stock
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC400XW1
Near Dallas, TX 75229
Branden W.
Job Details: 09/23/2022
"customer concern unit is not draining, found unit is not spinning. Put unit in to service mode and found error codes, F7E1(speed sensor fault) and F7E3 (motor fault). Found unit not shifting between wash and spin. Replaced shift actuator. Unit now shifts but motor just humms. Found failed motor capacitor causing motor to not start. Needs new capacitor. Next appointment 9/28 10-2; ordrng 1 W10804664 (capacitor), used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDE70FXSS6
Near Dallas, TX 75209
Branden W.
Job Details: 09/23/2022
Customer concern is that dishwasher does not clean as well. Not drying. Not hot inside. F9 E1(diverter not finding position) and F10 E3 (vent fan failure) errors stored. Found diverter motor constantly running causing poor wash performance. Found vent fan fails to operate causing poor drying performance. Needs new sump/motor assembly and vent fan. Next appointment 9/28 8-12; ordrng 1 WPW10455261 (pump&motor) and 1 WPW10469574 (vent asm)
We serviced a
LG DISHWASHER
Model LDT7808BD
Near Plano, TX 75074
Branden W.
Job Details: 09/23/2022
"Customer concern is that unit creates steam/condensation on floor in front of unit at end of cycle. Found lower toe panel catching on door vent and protective shipping film covering vent outlet causing moisture build up that runs onto floor. Removed film, reinstalled tow panel without insulation as flooring is too high gfr both causing toe panel to hit door and vent. Cycle tested. All checks ok. Advised to monitor and call if issue persists. No mechanical failures found."
Linda & Debbie
Plano, Texas
09/26/2022
Overall Experience
Irving, Texas
05/27/2022
Overall Experience
Michaele
Tacoma, Washington
03/02/2022
I so appreciate the excellent customer service on every step, from scheduling the appt., letting me know where I was in line that day, auto call that they were on their way, mask and booties, and very efficient diagnosis and repair! Unlike another company who charged more and did nothing.
Overall Experience
AMillburn
Roy, Washington
01/27/2022
Overall Experience
Gig Harbor, Washington
01/20/2022
Overall Experience