"Customer concern is that washer does not complete cycle and leaking. Found failed bearing and tub seal causing leak during operation. Found extreme flex in case allowing side to side movement. causing unit to not balance found worn suspension rods caused be cabinet flexing, causing tub to misalign during operation causing leak. Needs new motor and sensor, rotor, bearing, suspension rods, rear panel, and cabinet. Advised customer parts show out of stock. REQUIRES AUTH ; ordrng 1 W10434974 (SERVICE CABINET ASM - WH) and 1 WP8566090 (PANEL-REAR) and 1 280146 (ROTOR) and 1 W10435302 (BEARING) and 1 WPW10419333 (STATOR) and 1 WPW10178988 (SENSOR) and 1 W10440786 (SUSPENSION)"

"Customer concern is that dishwasher does not power and start cycle. Found failed contacts in door latch, causing unit to not start cycle. Needs new latch. ; ordrng 1 5304442175 (LATCH & GASKET KIT)"

"Customer concern is that dishwasher leaks from the bottom of door. Found torn laminate under unit. Attempted cycle test of unit via Newfi device, Newfi unable to communicate with main control. Attempted cycle test of unit via normal wash cycle, unit not recognizing door position. Preformed visual inspection of unit. Found separation of lower spray arm causing unit to leak during operation. Needs new main control, door switch and spray arms. REQUIRES AUTH ; ordrng 1 WD22X27724 (LOWER SPRAY ARM ASSEMBLY) and 1 WD22X27740 (MID SPRAY ARM ASSEMBLY) and 1 WD21X24899 (SERVICE MACHINE CONTROL) and 1 WD21X10490 (DISHWASHER LATCH AND SWITCH ASSEMBLY)"

Customer concern is that dishwasher does not heat. Cycle tested unit via Newfi device. Verified customer concern of not heating. Found open element. Causing unit to not heat. Needs new element follow up visit scheduled for 10/3 1-5; ordrng 1 WD05X30298 (HEATING ELEMENT)

"Customer concern is that dryer does not heat and makes noise. Preformed airflow test, failed (yellow). Found unit not heating due to power cord improperly installed to power recptical bending l2 prong and ground prongs of plug. Also found failed front left roller, causing noise during operation. Needs new roller. Installed new rollers. Collected plug cycle tested unit. All checks good. ; used 1 AGM75510755 (ROLLER ASSEMBLY (2 PACK)) from stock"