"Customer concern is that dryer powers but does not tumble. Found failed idler pulley, causing unit to not tumble. Needs new idler pulley. Installed new idler pulley. Cycle tested unit, all checks good. Advised customer on regular operation of unit. Collected payment via card Payment. ; used 1 DC93-00634A (IDLER ASSEMBLY) from stock"

"Customer concern is that dishwasher continuously run drain pump. Found broken float, causing unit to continuously run drain pump and remain in active leak error condition. Found stuck float switch, causing unit to remain in active state of leak. Also found worn drain pump, causing poor drain pump profomance. Needs new drain pump float switch and float ; ordrng 1 DD81-02239A (SVC-MICRO SWITCH) and 1 DD81-02243A (FLOAT) and 1 DD81-02635A (SVC PUMP-DRAIN)"

"Customer concern is that dishwasher does not power on. Verified power supply voltage to unit, good 120v supply. Found failed contacts in door latch, causing unit to not recognize door position. Also found failed ui ,causing console to not respond to customers imput and start cycle. Needs new ui and door latch. Advised customer parts show out of stock. May take time to get parts ; ordrng 1 WD21X26955 (CONFIGURED SERVICE UI?) and 1 WD01X29878 (DOOR LATCH)"

"Installed previously ordered bake element, cycle tested unit. All checks good"

"Customer concern is that washer does not balance properly during spin cycle. Cycle tested unit with customer provided load of towels, found worn suspension rods, causing unit to not adequately achieve balanced high speed spin. Needs new suspension rods. Follow up visit scheduled for 4/4 1-5; ordrng 4 DC97-16350U (ASSY DAMPER)s"