John

RPS Repair Rated 4.9 out of 5 stars based on 17 customer reviews

We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE45R6300V/A3
Near Dallas, TX 75205
John
Job Details: 06/23/2022
Customer concern dryer making loud thumping noise. Found large crack/hole in rear lip of drum causing noise as it passes over rear rollers. Needs new drum assy. AHS to supply outof stock parts.; ordrng 1 DC97-14849P (Drum assy)
We serviced a
GE WASHER-TOPLOAD
Model HTW240ASK6WS
Near Dallas, TX 75238
John
Job Details: 06/23/2022
Customer concern is washer making grinding noise while agitating. Confirmed grinding noise and found oil leaking from transmission and making grinding noise. Needs new transmission assy.; ordrng 1 WH38X27335 (platform trans asm k) and 1 WH02X10364 (washer hub) and 1 WH01X26190 (belleville washer) and 1 WH02X10363 (nut hub) and 1 WH03X32097 (Pulley and nut) and 1 WH01X27538 (belt drive)
We serviced a
GE DRYER-ELECTRIC
Model GFD49ERPK0DG
Near The Colony, TX 75056
John
Job Details: 06/23/2022
"Customer concern is Dryer taking too long to dry. Ran vent and Temp check on machine. Vent passes green, temp in range. Customer advised that they usually use sensored cycles. Advised Customer about how the sensored settings work and that it may be necessary to remove and redistribute clothing. Machine functioning as designed."
We serviced a
KENMORE RANGE
Model 790.95053310
Near Lewisville, TX 75067
John
Job Details: 06/23/2022
Customer concernoven not heating properly. Found control board sending 48 vac to broil element and 67 vac to bake element causing unit to not get to temp. Needs new control board.; ordrng 1 316650010 (controller) and 1 316655001 (overlay)
We serviced a
GE DISHWASHER
Model GDF540HSD0SS
Near Carrollton, TX 75007
John
Job Details: 06/23/2022
Installed new heating element. Unit now heats. All checks good.
Irving, Texas
06/21/2022
Helpful and persistent!
Overall Experience
Kat
Dallas, Texas
06/18/2022
John was so patient and very diligent about finding the problem why our dryer was overheating and not working. It took a couple of trips; but John got it fixed! I would highly recommend RPS Repair and their outstanding employees, each one of them an asset to the company! Kat
Overall Experience
Irving, Texas
06/17/2022
Overall Experience
Mel
Garland, Texas
06/15/2022
Amazing and honest!
Overall Experience
Plano, Texas
06/13/2022
Always on time kept me updated when we had issues to come back and fix then went out of way to find a part that might. So wish when first installed would have noticed the screw. Wasn’t right but corrected and got it done. Good job too by main office to respond and set up times
Overall Experience