We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Frisco, TX 75035
John
Job Details: 04/05/2022
Customer concern DW not cleaning properly. Found lower and mid spray arms severely clogged causing poor wash condition. Needs new mid and lower spray arms.; ordrng 1 W11101428 (Lower spray arm) and 1 WPW10448645 (Mid spray arm)
We serviced a
LG DISHWASHER
Model LDF5545ST
Near Allen, TX 75013
John
Job Details: 04/05/2022
Customer concern dishwasher not finishing cycle. Customer states that DW will randomly cut off and reset itself sometimes 15 mins after start sometimes 1 hour after start. Cycle tested unit. Unit shut off and reset itself after 15 mins of wash cycle. Needs new control board.; ordrng 1 AGM76429503 (Main Control Board)
We serviced a
ESTATE DRYER-ELECTRIC
Model EED4300TQ0
Near Wylie, TX 75098
John
Job Details: 04/05/2022
Installed previously ordered timer. All checks good.
We serviced a
WHIRLPOOL RANGE
Model GW397LXUS06
Near Forney, TX 75126
Patrick
Job Details: 04/05/2022
"Customer concern, lr burner will not turn off. Found valve screws had backed out of valve stem mount. Reassembled, tests good. Must replace gas valve to prevent gas leak. ; ordrng 1 WPW10290838 (Rr gas valve)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Forney, TX 75126
Patrick
Job Details: 04/05/2022
"Customer concern, poor washability. F4e3 motor not running f7e1 heat lock out. Must replace sump assy. ; ordrng 1 W11025157 (Pump and motor)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWP576KW
Near Richardson, TX 75082
Chris
Job Details: 04/05/2022
"Customer concern unit is not spinning clothes out and is noisy. Found error code for shifter. Actuator arm was broken off and cam was seized preventing wash or spin. Replaced actuator and cam. Tested unit. Checks good. Picked part up locally from reliable. ; used 1 W10721967 (CAM), and 1 W11212745 (Actuator) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model GU3600XTSY2
Near Wylie, TX 75098
Chris
Job Details: 04/05/2022
Customer concern is unit missing clips on top rack and not washing well. Also black insulation falling off inner door panel. Cleaned chopper which will improve wash quality. Will need to replace clips for top rack. ; ordrng 4 WP8268738 (positioner)s and 1 W10084289 (Inner door panel)
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA52M7750AW/A4
Near Steilacoom, WA 98388
Cejay
Job Details: 04/04/2022
Customer concern is that washer lid and soak basket is broken. Found lid broken at both left and right hinge posts leaving lid completely unattached from washer. Needs new lid assembly. Advised customer parts show out of stock and may take time to recive. Requires Auth.; ordrng 1 DC97-18845Q (ASSY LID T.C-MODULE)
We serviced a
JENN-AIR RANGE
Model JGS9900BDS
Near Puyallup, WA 98371
Cejay
Job Details: 04/04/2022
Installed previously ordered spark module and bake ignitor. Cycle tested all burners and bake ignitor. All checks good.
We serviced a
KITCHENAID DISHWASHER
Model KUDS30FXSS5
Near Coppell, TX 75019
John
Job Details: 04/04/2022
Customer concern top rack not washing properly. Found water feed tube had been removed previously and when reinstalled the mounting tabs where broken off causing feed tube to not align with water ballast. Needs new feed tube. AHS to supply out of stock parts.; ordrng 1 WPW10077859 (Feed Tube)
We serviced a
GE DISHWASHER
Model GDT695SSJ2SS
Near Frisco, TX 75034
John
Job Details: 04/04/2022
Installed previously ordered UI Board. All checks good.
We serviced a
GE WASHER-TOPLOAD
Model GTW500ASN1WS
Near Plano, TX 75074
John
Job Details: 04/04/2022
"Installed previously ordered Transmission, hub seal, pully and nut, and belt. Cycle tested using NuFi and found 35 Overload/out of balance fault codes stored. Advised Customer about load size and how to properly redistribute load if condition occurs again. All checks good."
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW5620HW0
Near McKinney, TX 75071
John
Job Details: 04/04/2022
"Customer concern washing machine leaking detergent from bulk dispenser when drawer closed. Found detergent leaking past O-Ring on docking tube. Cleaned dried soap off of dispenser and docking tube. Still leaking. Needs new Bulk Detergent Tank, Docking Tube and O-Ring. Docking Tube is out of stock at Marcone.; ordrng 1 W11568953 (Bulk Detergent Tank) and 1 W11106544 (Docking Tube) and 1 W11218383 (O-Ring)"
We serviced a
GE DRYER-ELECTRIC
Model DHDSR46EE1WW
Near Frisco, TX 75035
John
Job Details: 04/04/2022
Installed previously ordered bearing. All checks good.
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW5620HW0
Near McKinney, TX 75071
John
Job Details: 04/04/2022
"Customer concern washing machine leaking detergent from bulk dispenser when drawer closed. Found detergent leaking past O-Ring on docking tube. Cleaned dried soap off of dispenser and docking tube. Still leaking. Needs new Bulk Detergent Tank, Docking Tube and O-Ring. Docking Tube is out of stock at Marcone.; ordrng 1 W11568953 (Bulk Detergent Tank) and 1 W11106544 (Docking Tube) and 1 W11218383 (O-Ring)"
We serviced a
GE WASHER-TOPLOAD
Model n/a
Near Mesquite, TX 75150
Patrick
Job Details: 04/04/2022
"Customer concern, unit leaking heavily. Confirmed. Found outer tub pouring water immediately upon fill. No model number. Parts not available. This unit is in repairable. ; O-emld tckt"
We serviced a
LG WASHER-FRONTLOAD
Model WM3900HWA
Near Spanaway, WA 98387
Cejay
Job Details: 04/04/2022
Customer concern is that washer is leaking from underneath machine. Cycle tested washer. Found washer to backflow from stand pipe. Advised customer plumber is needed for service.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2406NB7B
Near Irving, TX 75060
John
Job Details: 04/04/2022
Came to install drain hose. Found copper water supply line with vavle seized open as well as connection leaking at inlet vavle. Found threads cross threaded on inlet vavle. Needs new supply hose and inlet vavle. Advised Customer that a plumber will be necessary before repair can be complete.; ordrng 1 807047901 (Inlet valve)
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV210AEW/XAA
Near Richardson, TX 75081
Patrick
Job Details: 04/04/2022
"Customer concern, unit will not operate. Verified. Belt snapped. Replaced belt from truck stock. Good tumble, good heat, air test pass green. Unit checks all good; used 1 6602-001655 (Belt) from stock"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED5600XW0
Near Sachse, TX 75048
Patrick
Job Details: 04/04/2022
Customer concern drum felt coming off again. States this is the third time failure has occurred. Recommend replacing drum with new. Ahs to supply parts. ; ordrng 1 W10545923 (Drum)
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5400AV/US 02
Near Graham, WA 98338
Cejay
Job Details: 04/04/2022
Installed previously ordered prewash button. Verified functionality of prewash operation. All checks good.
We serviced a
GE DISHWASHER
Model GDF535PSR0SS
Near Tacoma, WA 98444
Cejay
Job Details: 04/04/2022
Installed previously ordered main control board. Main control failed to operate dishwasher functions via newfi devic3. Needs new main board. Advised customer parts show out of stock and may take time to recive. ; ordrng 1 WD21X26941 (CONFIGURED SERVICE MACHINE CONTROL)
We serviced a
LG DRYER-ELECTRIC
Model DLEX3700W
Near Tacoma, WA 98408
Cejay
Job Details: 04/04/2022
Customer concern is that dryer is not heating. Preformed airflow test pass. Apon disassembly found thermistor unplugged and exhaust tube disconnected. Reinstall thermistor connections and exhaust. Preformed Tempeture check on dryer all checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8500DC3
Near McKinney, TX 75070
Patrick
Job Details: 04/04/2022
"Customer concern, unit not draining. Spin set to no spin on arrival. Good drain. Good spin on spin only empty. Checked slider, old style part damaged. Replaced from truck stock. All checks good. ; used 1 W10734521 (Slider) from stock"
We serviced a
WHIRLPOOL RANGE
Model WGE745COFS00
Near Princeton, TX 75407
Patrick
Job Details: 04/04/2022
"Replaced element, tested unit. All checks good."
We serviced a
WHIRLPOOL RANGE
Model WEE730H0DS0
Near Princeton, TX 75407
Patrick
Job Details: 04/04/2022
Replaced rf and lf infinite switches. Tested unit. All checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB765FW3
Near Tacoma, WA 98408
Cejay
Job Details: 04/04/2022
Customer concern is that washer lid is broken. Found lid broken at left side hinge post causing lid to not operate correctly. Needs new lid assembly. Requires Auth.; ordrng 1 W11259006 (LID)
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF338AAW/XAA
Near Frisco, TX 75035
John
Job Details: 04/01/2022
"Customer concern washer making loud noise while in spin. Found basket extremely loose from tub and bearing and scrapping against front tub.. Needs new rear tub assy, front tub assy, and basket. AHS to supply NLA parts.; ordrng 1 DC97-11526A (Rear tub assy) and 1 DC97-08650J (Front Tub) and 1 DC97-12604B (Basket)"
We serviced a
GE DISHWASHER
Model GDT530PSD4SS
Near Puyallup, WA 98371
Cejay
Job Details: 04/01/2022
Installed previously ordered console cover and float switch. Verified functionality of heater via diagnostic service mode. All checks good.
We serviced a
KENMORE WASHER-TOPLOAD
Model 11022352512
Near Tacoma, WA 98406
Cejay
Job Details: 04/01/2022
"Customer concern is that washer had burning smell, no agitation and no spin cycle. Pulled error code via service mode. F7E6,F0E5, verified functionality of motor through manual diagnostic test. Found actuator failed to operate causing actuator to be stuck in spin operation. Needs new actuator. Installed new actuator. Ran calibration cycle. Cycle tested unit all checks good.; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
KENMORE LAUNDRY CENTER
Model 41761732810
Near Federal Way, WA 98023
Cejay
Job Details: 04/01/2022
Installed previously ordered main control board and lid lock. Cycle tested unit all checks good
We serviced a
KENMORE WASHER-TOPLOAD
Model 11022352512
Near Tacoma, WA 98406
Cejay
Job Details: 04/01/2022
"Customer concern is that washer had burning smell, no agitation and no spin cycle. Pulled error code via service mode. F7E6,F0E5, verified functionality of motor through manual diagnostic test. Found actuator failed to operate causing actuator to be stuck in spin operation. Needs new actuator. Installed new actuator. Ran calibration cycle. Cycle tested unit all checks good.; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model GHW9150PW4
Near Frisco, TX 75035
John
Job Details: 04/01/2022
Customer concern washer not spinning. Found drain pump receiving proper voltage but only vibrating and not spinning causing unit to not spin. Needs new drain pump.; ordrng 1 280187 (Drain pump)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5000DW1
Near Eatonville, WA 98328
Branden W.
Job Details: 04/01/2022
Installed new lid lock. Ran calibration cycle. Cycle tested through service cycle. Checked functions on normal cycle. All checks ok.
We serviced a
KENMORE DISHWASHER
Model 665.13463K902
Near Frisco, TX 75033
John
Job Details: 04/01/2022
"Installed previously ordered screws, mid spray arm, spray arm seal, and manifold. All checks good."
We serviced a
GE DISHWASHER
Model ZBD6880N20SS
Near Frisco, TX 75034
John
Job Details: 04/01/2022
"Came to install, previously ordered parts. Found water leak damage to be much more detrimental to proper operation of machine. Many screw are not removable due to corrosion on metal and plastic surfaces. Contacted AHS for replacement.Auth# 518KCAI"
We serviced a
GE DISHWASHER
Model GLD5500L15BB
Near Forney, TX 75126
Chris
Job Details: 04/01/2022
"Installed previously ordered gasket, cover and switches. Cycle tested. Machine installed incorrectly. Advised customer to have machine reinstalled so the door shuts properly without hitting countertop. All checks good"
We serviced a
LG WASHER-FRONTLOAD
Model WM9000HVA
Near Rowlett, TX 75088
Chris
Job Details: 04/01/2022
"Customer concern that washer has no power. Found control board, ui board and wiring harness all out of range for DC voltage. Needs new control board, ui board and wiring harness. Ahs to supply out of stock parts; ordrng 1 Ebr79584103 (Control board) and 1 Ebr79848503 (Ui board) and 1 Ead61212328 (Wiring harness)"
We serviced a
ROPER WASHER-TOPLOAD
Model RAS6233JQ0
Near Rowlett, TX 75089
Chris
Job Details: 04/01/2022
Installed previously ordered inlet valve. Cycle tested all checks good
We serviced a
GE DISHWASHER
Model GDF520PSD0SS
Near Frisco, TX 75034
John
Job Details: 04/01/2022
"Installed previously ordered upper and mid spray arms, flood switch and sweeper seal.mall checks good."
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW8540FW0
Near Fircrest, WA 98466
Cejay
Job Details: 04/01/2022
"Customer concern is that washer does not drain intermittently, and has intermittent door lock issues.Top was installed at time or service. Pulled error codes via service mode F3E1x2 ,F5E2,F8E3,F9E1, verified functionality of drain pump via service mode. Found failed water level switch. Needs new water level switch and door lock. Follow up scheduled for 04/06 1-5pm; ordrng 1 WPW10443885 (door lock) and 1 WPW10448876 (switch-wl)"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WA52M7750AV/A4 01
Near Graham, WA 98338
Branden W.
Job Details: 04/01/2022
Customer concern is that washer does not power on. 120vac into main board. No output from board. Needs new board assembly. Next appointment 4/8 8-12; ordrng 1 DC92-02005A (PCB ASSY KIT)
We serviced a
SAMSUNG DISHWASHER
Model DW80K5050UG/AA 03
Near Puyallup, WA 98373
Branden W.
Job Details: 04/01/2022
Customer concern is that dishwasher intermittently leaks from front door and intermittently does not drain. No errors stored. Ran full diagnostic cycle. All components operating properly. Did find build up of suds. Suds is probable cause of intermittent leak. Cycled drain cycle x10. Unit drained every time. Unable to get unit to leak or not drain at time of service. Advised to use high quality detergent and to make sure no other detergents get into dishwasher. Performed factory reset on main control. Advised to monitor and call if issue persists.
We serviced a
ELECTROLUX DRYER-ELECTRIC
Model EIMED55IIW0
Near Fife, WA 98424
Cejay
Job Details: 04/01/2022
Customer concern is that dryer stops shortly after cycle starts and show E64 error. Found open element causing dryer not to heat. Needs new element. Requires Auth.; ordrng 1 134792700 (heater)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHB1
Near Tacoma, WA 98404
Cejay
Job Details: 04/01/2022
"Customer concern is that dishwasher does not turn on.Incoming voltage to junction box is 120vVerified functionality of main control by diagnostics test. Unplugged keypad, closed door drain pump activated indicating control is good. Needs new user interface. Follow up scheduled for 04/05 8-12pm; ordrng 1 W11402115 (HOUSING-UI)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC465HW2
Near Irving, TX 75061
John
Job Details: 04/01/2022
"Customer concern washer leaking water out of bottom. Found gear case leaking alot of oil and water. Found oil damaged motor, actuator, cam, belt. Needs new gear case, cam, actuator, belt, motor, and drive block retainer.; ordrng 1 W11454372 (Gear Case) and 1 W10721967 (Cam) and 1 W10913953 (Actuator) and 1 W11239857 (Belt) and 1 W10832724 (Motor) and 1 W11385424 (Drive Block Retainer)"
We serviced a
KENMORE WASHER-FRONTLOAD
Model 40249032012
Near Puyallup, WA 98375
Branden W.
Job Details: 04/01/2022
Installed new drain pump. Cycle tested in rinse and spin. All checks ok. Left failed part with customer.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US4A
Near Puyallup, WA 98375
Branden W.
Job Details: 04/01/2022
Customer concern is that dishwasher does not drain. Found air gap clogged with shells causing unit to not drain. Cleared airgap. Cycle tested. All checks ok. Lower spray arm and filter removed prior to service. Reinstalled filter and spray arm.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB855DC3
Near Dallas, TX 75211
John
Job Details: 04/01/2022
Customer concern washer not spinning. Found gear case grinding and not spinning. Needs new gear case and thrust washer.; ordrng 1 W11393685 (Gear case) and 1 W11032711 (Thrust washer)
We serviced a
LG DISHWASHER
Model LDT5678ST
Near Garland, TX 75044
Chris
Job Details: 04/01/2022
Customer concern that dishwasher will not drain. Found drain pump wires were chewed through by rodents. Drain pump wires not connected causing no drain. Needs new wiring harness. This will not be covered. ; ordrng 1 EAD63647006 (Wiring harness)
We serviced a
KENMORE WASHER-FRONTLOAD
Model 40249032012
Near Puyallup, WA 98375
Branden W.
Job Details: 03/31/2022
Customer concern is that washer does not drain. Found seized drain pump causing unit to not drain. Needs new pump. Unit disassembled prior to service. Next appointment 4/1 8-12; ordrng 1 DC31-00054A (drain pump)
We serviced a
GE RANGE
Model JGB620REF1SS
Near Graham, WA 98338
Cejay
Job Details: 03/31/2022
Customer concern is that both front and rear right side burners do not lite intermittently. RR burn opening as designed. FR burner intermittently does not spark or will spark when knob is anywhere between the HI and low settings. Follow scheduled for 04/11 8-12pm; ordrng 1 WB21X20300 (valve burner 270) and 1 WB13K10029 (spark module 4+0)
We serviced a
MAYTAG DISHWASHER
Model MDBH949PAB4
Near Puyallup, WA 98374
Cejay
Job Details: 03/31/2022
Customer concern is that dishwasher is leaking from underneath intermittently. Found serious oversuds condition. Rinsed out suds with multiple rinse cycles. Advised customer on using high quality detergent.
We serviced a
KENMORE WASHER-TOPLOAD
Model 11024722300
Near Eatonville, WA 98328
Cejay
Job Details: 03/31/2022
Customer concern is that washer is not spinning clothes out all the way. Found clogged cold water inlet causing washer to slow fill. Also found worn agitator dogs. Needs new agitator dogs. Installed new agitator dogs. Cycle tested unit all checks good ; used 1 80040 (AGITATOR DOGS) from stock
We serviced a
FRIGIDAIRE WALL OVEN
Model FGEW3045KFB
Near Coppell, TX 75019
John
Job Details: 03/31/2022
Customer concern oven beeping and not turning on. Cycled power to unit twice to attempt Control Board reset. Control Board failed to reset. Needs new control board.; ordrng 1 316560156 (Controller)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX700XW2
Near Spanaway, WA 98387
Branden W.
Job Details: 03/31/2022
"Customer concern is that washer does not agitate properly and bangs around in spin cycle. Found nut holding drive pulley came off causing pulley to slip down causing issues. Replaced pulley kit and belt. Cycle tested with a load. All checks good. Belt guard missing prior to service. ; used 1 W10721967 (CAM), and 1 WPW10006384 (BELT) from stock"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DLEX5170W
Near Frisco, TX 75034
John
Job Details: 03/31/2022
Installed previously ordered control board. All checks good.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF405ATPASU/A2
Near Frisco, TX 75034
John
Job Details: 03/31/2022
"Came to install door hinge. Found that incorrect part number was ordered. Needs new door hinge. AHS to supply out of stock parts.; ordrng 1 DC61-03204A (HINGE DOOR), states that autho needed"
We serviced a
GE WASHER-TOPLOAD
Model GTW220ACK7WW
Near Plano, TX 75025
John
Job Details: 03/31/2022
"Customer concern washer not spinning. Using NuFi device, found 13 fault codes for out of balance load cycle ended. Ran full diagnostic on unit. No issues found. Advised Customer about proper load size and how to arrange load if out of balance condition happens again."
We serviced a
GE DISHWASHER
Model GDF535PSR0SS
Near Roy, WA 98580
Branden W.
Job Details: 03/31/2022
Customer concern is that dishwasher door does not latch. Found top of tub bent up causing alignment issue. Corrected tub top. Added high loop with drain. Dishwasher operating as designed. Unit not mounted at time of service.
We serviced a
MAYTAG DRYER-ELECTRIC
Model LDE41001
Near Tacoma, WA 98444
Branden W.
Job Details: 03/31/2022
Customer concern is that dryer produces a burning smell. Found small section of wire and terminal to element burnt. Replaced terminal. Vacuumed inside of dryer. Cycle tested. All checks good.
We serviced a
GE DRYER-ELECTRIC
Model GTD65EBPTL1DG
Near Tacoma, WA 98444
Branden W.
Job Details: 03/31/2022
Customer concern is that dryer still takes too long to dry. Found metal screen on exhaust outlet blocking all airflow. Removed screen. Airflow good. Good dryer Temps. Cleaned moisture sensors. All checks good.
We serviced a
KITCHENAID DISHWASHER
Model GSD2600G00BB
Near University Place, WA 98467
Cejay
Job Details: 03/31/2022
Installed previously ordered rinse aid tank. Verified functionality of tank and soap dispenser arm. All checks good
We serviced a
KENMORE DRYER-ELECTRIC
Model 41781122310
Near Spanaway, WA 98387
Branden W.
Job Details: 03/31/2022
Customer concern is that dryer does not start. Found E25 (thermistor) error stored. Found open thermistor connection caused by broken wire. Replaced terminals. Cycle tested. Dryer operating as designed. Advised dryer duct needs to be cleaned/replaced.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW7040DW1
Near Plano, TX 75025
John
Job Details: 03/31/2022
Installed previously ordered inlet valve. All checks good. Left part with customer.
We serviced a
MAYTAG DISHWASHER
Model MDB5601AWS
Near Murphy, TX 75094
John
Job Details: 03/31/2022
"Customer concern dishwasher not starting. Found door latch broken and not making contact with door switch. Jumped door switch, still no start. Needs new door latch and control board.; ordrng 1 WPW10218837 (Control Board) and 1 WPW10275768 (Door latch)"
We serviced a
GE WASHER-TOPLOAD
Model WPGT9360E0PL
Near Wylie, TX 75098
John
Job Details: 03/31/2022
Customer concern washer making loud noise while spinning. Found bearing assy leaking oil and bearing very dry causing loud noise. Needs new bearing assy and hub seal. AHS to supply discontinued and out of stock parts; ordrng 1 WH39X10003 (Bearing Assy.) and 1 WH45X10055 (Hub)
We serviced a
FRIGIDAIRE DISHWASHER
Model FGIP2468UD0A
Near Wylie, TX 75098
John
Job Details: 03/31/2022
Customer concern dishwasher buttons not responding. Confirmed UI not communicating with control board. Needs new UI.; ordrng 1 5304517587 (UI Board)
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MVWB835DW4
Near Graham, WA 98338
Cejay
Job Details: 03/31/2022
Installed previously ordered lid. Verified operation of lid lock via service mode. All checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model LAT9420AAE
Near Roy, WA 98580
Branden W.
Job Details: 03/30/2022
"Customer concern is that washer only fills, then does nothing. Found lid switch plunger laying in base of washer. Reinstalled plunger. Cycle tested. All checks ok."
We serviced a
GE WASHER-FRONTLOAD
Model WSXH208A1WW
Near Tacoma, WA 98408
Cejay
Job Details: 03/30/2022
"Customer concern is that washer makes a noise during spin cycle. Found failed bearing and excessive play in basket causing noise during operation. Needs new front and rear tub, spin basket and tub seal. Advised customer parts show discontinued AHS to supply. Requires Auth.; ordrng 1 WH45X10005 (shell-front tub) and 1 WH45X10006 (tub,spin) and 1 WH45X10007 (shell-rear/bearing) and 1 WH08X10002 (seal-shell.)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model n/a
Near Tacoma, WA 98498
Branden W.
Job Details: 03/30/2022
Customer concern is that washer does not agitate and same water level for every cycle. Cycle tested with load. Found stripped basket hub causing unit to not agitate properly and not spin. Replaced hub. Cycle tested with same load. Calibrated. All water levels are normal. Advised to use deep water wash. All checks good. ; used 1 W10528947 (HUB) from stock
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model LER5636EQ2
Near Grand Prairie, TX 75050
Patrick
Job Details: 03/30/2022
"Customer concern unit not heating. Confirmed. Found all thermostats good, element good. Voltage to unit 246vac. Voltage from timer good. Bad centripetal switch on motor causing no heat. Must replace motor and blower wheel. ; ordrng 1 279827 (Motor) and 1 WP694089 (Blower wheel)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model LXR7244JQ0
Near Irving, TX 75060
Patrick
Job Details: 03/30/2022
Replaced door sw. Tested unit. All checks ok
We serviced a
GE DISHWASHER
Model ZBD6880N00SS
Near Dallas, TX 75206
Patrick
Job Details: 03/30/2022
Replaced dispenser and control board. Tested unit. All checks good.
We serviced a
GE WALL OVEN
Model JTP70SP2SS
Near Frisco, TX 75035
John
Job Details: 03/30/2022
Customer concern buttons on oven not responding. Confirmed buttons non responsive. Needs new control board. AHS to supply out of stock parts.; ordrng 1 WB27T11435 (Control Board)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Dallas, TX 75206
Patrick
Job Details: 03/30/2022
Replaced sump assy. Tested unit. All checks good
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF448AAP/XAA
Near Tacoma, WA 98498
Branden W.
Job Details: 03/30/2022
Customer concern is that washer will not drain. Found stripped drain pump causing unit to not drain. Replaced pump. Cycle tested. All checks good. ; used 1 4681EA2001T (DRAIN PUMP) from stock
We serviced a
KENMORE LAUNDRY CENTER
Model 41790802990
Near Tacoma, WA 98445
Cejay
Job Details: 03/30/2022
Customer concern is the dryer is making a scraping noise during operation. Found lots of debris stuck inside dryer felt causing noise during operation. Removed debris. Vacuumed inside of unit. Cycle tested unit all checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Frisco, TX 75035
John
Job Details: 03/30/2022
Customer concern dishwasher not washing properly. Found diverter valve not switching from drain to wash causing poor wash condition. Needs new sump assy.; ordrng 1 WPW10671941 (PUMP&MOTOR)
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED5100HW0
Near Frisco, TX 75035
John
Job Details: 03/30/2022
Installed previously ordered motor. Cycle tested and unit failed for no heat. Found open heating element. Replaced heating element from truck stock. All checks good.; used 1 WP3387747 (ELEMENT) from stock
We serviced a
LG WASHER-FRONTLOAD
Model WM3270CW
Near Tacoma, WA 98422
Branden W.
Job Details: 03/30/2022
"Customer concern is that washer leaks small amount of water and does not fill enough. Found airgap return hose from drain loop to tub came off at tub causing leak. Reconnected hose. Tested pressure switch output in service cycle, reading are proper. Cycle tested through several modes with and without a load. Normal water levels achieved for each cycle. All checks good. Had to unstack dryer for service. Re-stacked after repair."
We serviced a
KENMORE WASHER-FRONTLOAD
Model 11049962600
Near Tacoma, WA 98422
Branden W.
Job Details: 03/30/2022
"Customer concern is that washer leaks, is loud in spin cycle and clothes come out wet. Cycle tested through service cycle, rinse and express cycles empty and with customer provided load. Found 2 holes in door boot causing leak. Unable to verify noise or poor spin. Proper spin rpm and no abnormal noises at this time. Needs new door boot. ; ordrng 1 WP8182119 (bellow)"
We serviced a
SAMSUNG RANGE
Model NX58R5601SS/AA
Near Tacoma, WA 98405
Branden W.
Job Details: 03/30/2022
Customer concern is that left burner was clicking. Breaker off to unit at time of service. Turned breaker on. Cycle tested all burners at various positions. Unable to reproduce concern at this time. Advised to call if issue returns.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45K6200AZ/A211
Near Dallas, TX 75228
Patrick
Job Details: 03/30/2022
"Customer concern, unit not ringing out clothes. Ran high spin only, empty. Approaching high spin cycle reset to 12min from 6. Attempted smart install twice, error code 3c twice. Motor problem. Excessive vibration though drum empty. Found shocks very loose, clacking when manipulated by hand. Must replace shocks. Recommend full tub job considering overall condition and age of unit. Spin basket and rear outer tub. ; ordrng 2 DC66-00470A (Front shocks)s and 2 DC66-00470B (Rear shocks)s"
We serviced a
ELECTROLUX DISHWASHER
Model EI24ID30QS0A
Near Rockwall, TX 75032
Patrick
Job Details: 03/30/2022
Replaced pressure sw. Tested unit. All checks good
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DW0
Near Rockwall, TX 75087
Patrick
Job Details: 03/30/2022
"Customer concern, unit leaking from supply hose. Found inlet valve assy leaking constantly. Must replace. ; ordrng 1 W11172234 (Inlet valve assy)"
We serviced a
LG RANGE
Model LRE3194ST/00
Near Tacoma, WA 98446
Cejay
Job Details: 03/30/2022
Installed previously ordered main control board and element. Installed new wire connection on heater relay. Cycle tested unit all checks good
We serviced a
LG WASHER-FRONTLOAD
Model WM2016CW/01
Near Tacoma, WA 98445
Cejay
Job Details: 03/30/2022
Installed previously ordered user interface and dispenser assembly. Cycle tested unit all checks good
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45R6100AC/US
Near Frisco, TX 75035
John
Job Details: 03/30/2022
Customer concern washer giving a C4 error code. Found inlet valves supplied with proper voltage and humming but not opening. Needs new inlet vavles.; ordrng 1 DC62-30312J (VALVE WATER) and 1 DC62-30314K (VALVE WATER)
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW8300SW04
Near Frisco, TX 75035
John
Job Details: 03/30/2022
Installed previously ordered drain pump. All checks good.
We serviced a
MAYTAG WALL OVEN
Model MEW7627AS00
Near Dallas, TX 75287
John
Job Details: 03/30/2022
Installed previously ordered Thermal Fuse. All checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model DU930PWSS0
Near Wylie, TX 75098
John
Job Details: 03/30/2022
"Installed previously ordered control board. During disassembly, found that signed of leak in door near dispenser tray. Found rusted and broken actuator spring and calcium damaged draw bar and cover. Needs new actuator, draw bar, spring, and drip cover. Control board is functioning properly. AHS to supply NLA parts.; ordrng 1 WP3369505 (ACTUATOR) and 1 3369448 (Draw Bar, Electronic) and 1 3369448 (Spring) and 1 3371569 (COVER DRIP)"
We serviced a
FRIGIDAIRE DRYER-ELECTRIC
Model FSE747GES1
Near Puyallup, WA 98371
Branden W.
Job Details: 03/30/2022
"Customer concern is that dryer start switch is broken. Found shaft of switch broken off. Needs new switch and knob. Next appointment 4/6 8-12; ordrng 1 134398300 (SWITCH) and 1 131265000 (knob,control)"
We serviced a
AMANA DRYER-ELECTRIC
Model NED4655EW1
Near Tacoma, WA 98408
Cejay
Job Details: 03/30/2022
Customer concern is that dryer is making thumping noise during operation. Found excessive debris in exhaust and broken wheel causing noise during operation. Needs new blower wheel. Follow up scheduled for 04/14 8-12pm; ordrng 1 WP694089 (wheel)
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW9050XW00
Near Orting, WA 98360
Cejay
Job Details: 03/30/2022
Customer concern is that washer is making noise during operation and becomes unbalanced. Found excessive vibration noise coming from drain pump. Cycle tested unit with a load washer did not go out of balance. Needs new drain pump for excessive noise. Follow up scheduled for 04/06 8-12pm; ordrng 1 WPW10730972 (pump-water)
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5200EW/A3
Near Spanaway, WA 98387
Cejay
Job Details: 03/29/2022
Customer concern is that dryer vent keeps coming off. Adjusted vent hose and anchored vent to wall port.
We serviced a
KITCHENAID DISHWASHER
Model KUDS01FLSS6
Near Dallas, TX 75204
Patrick
Job Details: 03/29/2022
"Customer concern, poor washablility, loud noise whole running. Found failed bearing in motor causing issue. Must replace sump. ; ordrng 1 W10782773 (Sump assy)"
We serviced a
GE COOKTOP
Model NOTAVAILABLE
Near Frisco, TX 75035
John
Job Details: 03/29/2022
Customer concern FR burner on cook top not working. Found burner fails continuity check. Needs new burner. AHS to supply parts as no Model # or Serial # is available on unit.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
SAMSUNG DISHWASHER
Model DMT800RHS/XAA
Near Dallas, TX 75205
Patrick
Job Details: 03/29/2022
"Customer concern, loud when running, tracks hard to pull open. Good drain pump, good fill, good spray, good drain. Something bouncing around in drain pump. Unable to remove unit as painted in floor molding blocking unit base. Customer must have carpenter remove molding to further investigate drain issue. Must replace transport assemblies upper and lower and drain pump. Ahs must source parts as some are listed as NLA; ordrng 1 DD97-00121A (Adjuster L) and 1 DD97-00122A (Adjuster R) and 8 DD66-00023A (Lower rack wheels)s and 1 DD31-00005A (Drain pump)"