We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC565FW2
Near Haughton, LA 71037
Patrick
Job Details: 12/22/2022
"Customer concern, unit intermittently leaks badly and floods the house. Found large hole in tub. Must replace tub, basket and transmission. Advised customer to discontinue use. ; ordrng 1 W10752719 (Basket) and 1 W11219115 (Tub) and 1 W11454734 (Gear case)"
We serviced a
LG RANGE
Model LRE302300ST/00
Near Dallas, TX 75217
Patrick
Job Details: 12/22/2022
Replaced relay board. Tested unit. All checks good.
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA44A3405AP/A4
Near Addison, IL 60101
Chris
Job Details: 12/22/2022
Customer concern is unit intermittently not running. Ram diagnostic test. Ran good no errors. Found motor after just the test is hot. Belt is frayed as well. Will need new motor and belt. Motor running loud as well. ; ordrng 1 DC31-00080B (Motor) and 1 DC66-10170B (Belt)
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDC465HW0
Near Forney, TX 75126
Patrick
Job Details: 12/22/2022
"Customer concern, unit not heating. Found open element. Replaced from truck stock. Tested unit. All checks good. Unit failed air flow test. Customer to have vent prerogative cleaned. ; used 1 279838 (Element) from stock"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5400AV/US03
Near Heath, TX 75126
Patrick
Job Details: 12/22/2022
"Customer concern, ur error code during use. Levelled unit, ran spin only empty, good finish. Ran quick wash under load. Good fill, good agitate, good drain, failed spin. Basket solid on tub. Dampers very bouncy not smooth recovery. Must replace dampers. ; ordrng 4 DC97-16350U (Dampers)s"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5200AW/US 02
Near Denton, TX 76208
John
Job Details: 12/22/2022
"Customer concern unit is making a banging noise while in spin cycle. Tested unit in drain and spin cycle, found suspension rods very bouncy causing unit to produce unbalanced error, unit needs new suspension rods.; ordrng 4 DC97-16350U (Suspension rods)s"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB855DC4
Near Krugerville, TX 76227
John
Job Details: 12/22/2022
"Customer concern unit is not heating, confirmed unit is not heating on heat cycle. Found opened heating element causing unit not to heat, needs newheating element. ; ordrng 1 WP3387747 (Heater element)"
We serviced a
GE DRYER-GAS
Model GTD33GASK0WW
Near Carrollton, TX 75006
John
Job Details: 12/22/2022
Customer concern is dryer not heating. Confirmed unit not heating. Found ignitor fails continuity check casuing no heat condition.upon disassembly found front bearing mounts to be broken casuing bearing to slip out of place. Needs new ignitor and front bearing; ordrng 1 WE04X25996 (Ignitor) and 1 WE03X25314 (bearing top asm)
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model LEB6300PW0
Near Coppell, TX 75019
John
Job Details: 12/22/2022
"Customer concern is dryer not heating. Confirmed dryer not heating. Found open heating element causing no heat condition. Replaced element from truck stock. All checks good.; used 1 279838 (ELEMENT,HEATER) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFC150MLAW0
Near Irving, TX 75062
John
Job Details: 12/22/2022
Installed new control board. Unit now heats and maintains proper temp. Showed customer. All checks good.
We serviced a
LG DRYER-ELECTRIC
Model DLGX3701V
Near Arlington Heights, IL 60005
Chris
Job Details: 12/22/2022
Customer concern is unit not drying and showing d90 error. Instructed customer this is a venting error. Ran vent test. Failed airflow test. Tested with vent off and passed. Customer needs to have vent cleaned and fixed. They recently had someone come clean vent.
We serviced a
GE DRYER-ELECTRIC
Model GFD85ESPN0RS
Near Roy, WA 98580
Cameron M.
Job Details: 12/22/2022
"Installed previously ordered latch, cycle tested unit. All checks good."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE45N5300V/A3
Near Spanaway, WA 98387
Cameron M.
Job Details: 12/22/2022
"Customer concern is that dryer does not heat. Preformed airflow test, failed (yellow). Found open heating element, causing unit to not heat during operation. Needs new element. Customer declined repair at this time. Collected 95.00 trip fee +tax via debit card."
We serviced a
GE DISHWASHER
Model GDF520PGJ5BB
Near Spanaway, WA 98387
Cameron M.
Job Details: 12/22/2022
Installed previously ordered sweeper seal and fill funnel. Cycle tested unit 3x. All checks good
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Chicago, IL 60613
Chris
Job Details: 12/21/2022
Customer concern is unit stopped during cycle and wouldn't finish. Ran diagnostics. No error codes stored. Finished test cycle without errors. Cleaned filter. Unit checks good.
We serviced a
AMANA WASHER-FRONTLOAD
Model NFW5800HW2
Near Chicago, IL 60612
Chris
Job Details: 12/21/2022
Replaced board and pressure switch. Ran spin cycle with customer. Spinning and running good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8500DC5
Near Garland, TX 75042
Patrick
Job Details: 12/21/2022
"Customer concern, mouse ate hoses. Confirmed. Both drain and recirculation hoses heavily damaged by rodent. Would need W10763460 and W10802689 to attempt repair. Not covered under warranty. Customer to address."
We serviced a
ADMIRAL DRYER-ELECTRIC
Model LNC7759A71
Near Carrollton, TX 75007
John
Job Details: 12/21/2022
Installed new rollers and idler pulley. Found that the blower wheel that was supplied by AHS was incorrect part number and does not line up with the motor spline. Needs new blower wheel. AHS to supply parts.; ordrng 1 31001043 (Blower wheel) and 1 WP312967 (clamp)
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50T5300AC/US 01
Near Plano, TX 75075
John
Job Details: 12/21/2022
Customer concern is washer will not balance no matter load size. Confirmed unit shaking violently while trying to spin. Found when unit is half full of water the tub is almost on the ground. Found suspension rods very worn and bouncy causing unit to shake while spinning. Needs new suspension rods.; ordrng 4 DC97-16350U (Suspension rod)s
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB865GW0
Near Allen, TX 75013
John
Job Details: 12/21/2022
Customer concern is unit sometimes won't start and when it does it won't spin. Found error codes for water availability and out of balance. Ran rinse and spin and found inlet valves squealing and not opening all the way. Also found suspension rods worn and bouncy causing unit to not be able to balance load. Needs new suspension rods and inlet valves.; ordrng 1 W11130356 (suspension rods) and 1 W11165546 (valve)
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45R6100AP/US 03
Near Allen, TX 75013
John
Job Details: 12/21/2022
"Customer concern is washer making grinding noise. Found bearing has failed and drum is very loose inside tub and rubbing on front tub. Also found door boot torn from drum rubbing across it. Needs new tub assy., drum, and door boot.; ordrng 1 DC97-21594A (Rear tub assy) and 1 DC97-21466A (Front tub) and 1 DC97-21456A (Drum) and 1 DC64-03788A (Door boot)"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA52M7750AV/A4 01
Near Spanaway, WA 98387
Cejay
Job Details: 12/21/2022
Installed previously ordered main pcb. Cycle tested washer all checks good.
We serviced a
LG WASHER-TOPLOAD
Model WT5001CW
Near Spanaway, WA 98387
Cejay
Job Details: 12/21/2022
"Customer concern is that washer is making a squealing noise during operation. Found failed transmission causing wear on rotor and stator assembly causing significant noise during operation. Needs new transmission, stator and rotor assmbly and washplate. Customer declined repair at time of service"
We serviced a
GE RANGE
Model JB645DK6WW
Near Dallas, TX 75243
Patrick
Job Details: 12/21/2022
"Customer concern, front burners will not adjust temp. Confirmed. No low, no med, high good. Must replace infinite switches. ; ordrng 2 WB24X25013 (Front infinite sw)s"
We serviced a
GE RANGE
Model JB655YK6FS
Near Richardson, TX 75081
Patrick
Job Details: 12/21/2022
"Customer concern, rf element small burner will not heat. Found open element. Must replace element and infinite sw. ; ordrng 1 WB30T10130 (Element) and 1 WB24X25013 (Infinite sw)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5000DW1
Near Tacoma, WA 98444
Cejay
Job Details: 12/21/2022
"Installed previously ordered gearcase belt and cam. Preformed calibration cycle. Found motor pully loose causing noise. Needs new motor. Requires Auth. ; ordrng 1 W11283592 (MOTOR), states that autho needed"
We serviced a
LG WASHER-FRONTLOAD
Model WM3900HWA
Near Buffalo Grove, IL 60089
Chris
Job Details: 12/21/2022
Replaced new door boot. Tested with customer. Unit checks good.
We serviced a
LG WASHER-FRONTLOAD
Model WM3470HVA
Near DuPont, WA 98327
Cejay
Job Details: 12/21/2022
Installed previously ordered door seal. Cycle tested washer all checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC465HW3
Near Evanston, IL 60201
Chris
Job Details: 12/21/2022
Customer concern is unit not washing. Found unit has very long drain run. At end of hose extension in floor drain there was a screen that was clogged with debris. Removed filter. Recalibrated and ran diagnostic cycle with customer. Unit checks good
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW75HEFW0
Near Chicago, IL 60659
Chris
Job Details: 12/21/2022
Customer concern is unit showing f9e1 error. Found pump clogged with debris. Replaced pump. Tested with customer. Draining good.
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WTW4816FW
Near Garland, TX 75040
Patrick
Job Details: 12/21/2022
Customer not home
We serviced a
MAYTAG DRYER-ELECTRIC
Model MED5500FW0
Near Rockwall, TX 75087
Patrick
Job Details: 12/21/2022
"Customer concern, unit not heating. Confirmed. Found open heating element. Replaced from truck stock. Tested unit, all checks good. ; used 1 WP8544771 (Element) from stock"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45H7000EW/ A2 02
Near Rowlett, TX 75089
Patrick
Job Details: 12/21/2022
"Customer concern, unit overheated and then tripped breaker. Found grounded element. Replaced from truck stock. Tested unit, all checks good; used 1 DC97-14486A (Element) from stock"
We serviced a
LG DRYER-ELECTRIC
Model DLEX7800WE
Near Roy, WA 98580
Cejay
Job Details: 12/21/2022
"Customer concern is that dryer takes long time to dry. Preformed airflow test failed (yellow) found dryer vent crushed causing poor airflow. Straightened vent and preformed second airflow test pass. Preformed temperature checks good. Visual inspection of belt, idler bracket, support wheels and blower wheel good. Found debris inside lint chute. Vacuumed inside dryer cabinet. Cycle tested dryer all checks good."
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW5500FW1
Near Wylie, TX 75098
John
Job Details: 12/21/2022
Customer concern is washer leaking out of bottom of door. Found drain holes in boot plugged and standing water inside drain boot casuing water to fill over edge and out the door. Cleared drain holes and ran service cycle. No leaks found. Showed customer. All checks good.
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW6620HC0
Near McKinney, TX 75071
John
Job Details: 12/21/2022
Installed new inlet valves. All checks good.
We serviced a
GE DRYER-ELECTRIC
Model GTD42EASJ2WW
Near Little Elm, TX 75068
John
Job Details: 12/21/2022
Customer concern is dryer making a rumbling noise and vibrating. Found shoe lace debris wedged between front bearing and drum causing noise and vibration. Removed debris from unit. All checks good.
We serviced a
GE WASHER-TOPLOAD
Model GTW465ASN3WW
Near Frisco, TX 75034
John
Job Details: 12/21/2022
Customer concern unit shakes while trying to spin. Confirmed unit banging around while sensing for spin. Found suspension rods worn and bouncy causing unit to not be able to sense properly. Needs new suspension rods.; ordrng 2 WH16X26911 (Suspension rods left)s and 2 WH16X26910 (Suspension rods right)s
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX655DW1
Near Lewisville, TX 75057
John
Job Details: 12/21/2022
"Customer concern unit is not agitating, found washplate stripped. Causing unit to leave black marks on clothes, unit needs washplate replaced. ; ordrng 1 W10902814 (washplate)"
We serviced a
SAMSUNG RANGE
Model NE59M4320SS/AA03
Near Dallas, TX 75212
Patrick
Job Details: 12/21/2022
Replaced switches. Tested unit. All checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW6230HW2
Near Dallas, TX 75211
Patrick
Job Details: 12/21/2022
"Customer concern, clothes are wet after cycle. F9e1 long drain f8e6 water hazard. Found partially torn wire to drain pump. Repaired. Tested unit, all checks good"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED4815EW1
Near Dallas, TX 75211
Patrick
Job Details: 12/21/2022
Replaced timer. Tested unit. All checks good.
We serviced a
GE RANGE
Model JB645DK4WW
Near Tacoma, WA 98406
Cejay
Job Details: 12/20/2022
"Customer concern is that previously installed element is not aligned properly with glass. Reclocked element, verified position with customer all checks good."
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Dallas, TX 75248
Patrick
Job Details: 12/20/2022
"Replaced inlet valve, tested unit. All checks good."
We serviced a
KENMORE DISHWASHER
Model 665.13542N410
Near Tacoma, WA 98406
Cejay
Job Details: 12/20/2022
Installed previously ordered pump and motor assembly. Cycle tested dishwasher all checks good.
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB710LCS0
Near Tacoma, WA 98408
Cameron M.
Job Details: 12/20/2022
Installed previously ordered wheel &bracket assemblies. Cycle tested unit. All checks good
We serviced a
KITCHENAID DISHWASHER
Model KUDS30FXSS9
Near Buckley, WA 98321
Cejay
Job Details: 12/20/2022
"Installed previously ordered pump and motor assembly.Cycle tested unit, oversuds condition advised customer on using high quality detergent with rinse aid and running regular cleaning cycles. all checks good."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5105HW0
Near Royse City, TX 75189
Patrick
Job Details: 12/20/2022
Replaced damper set. Ran deep fill wash cycle. Basket cleared ground. No noise noted. All checks good.
We serviced a
GE WASHER-TOPLOAD
Model GTW485ASJ0WS
Near Princeton, TX 75407
Patrick
Job Details: 12/20/2022
"Customer concern, start button will not function. Confirmed. Updated software, ran manual tests on nufi. Physical issue with button. Must replace control board. ; ordrng 1 WH22X35239 (Control board655tt)"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED5000DW2
Near McKinney, TX 75070
Patrick
Job Details: 12/20/2022
"Customer concern, unit making squeeking noise during use. Found seized rear roller. Replaced from truck stock. Tested unit. Failed air test, customer to have vent professionally cleaned. All checks good. ; used 1 WPW10314173 (Roller) from stock"
We serviced a
KITCHENAID RANGE
Model KESS907SSS02
Near Richardson, TX 75081
Patrick
Job Details: 12/20/2022
"Customer concern, glass cracked. Confirmed. Must replace glass top; ordrng 1 W10297306 (Glass top black)"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45R6100AC/US 03
Near Bonney Lake, WA 98391
Cejay
Job Details: 12/20/2022
"Customer concern is that washer is still making a noise during operation. Found loose counterweight bolt causing noise during operation. Secured all counterweight bolts. Cycle tested washer with a load, noise eliminated all checks good."
We serviced a
GE DISHWASHER
Model GSD2100V65WW
Near Tacoma, WA 98467
Cameron M.
Job Details: 12/20/2022
Customer concern is that dishwasher does not drain. Found melted and leaking actuator. Causing unit to leak heavily during operation and resulting in unit not draining. Found heavy leak damage to sub flooring under unit due to component failure. Advised customer due to damaged sub flooring unit will need to be made accessible prior to repair service to prevent further damage to surrounding floors and cabinets. Follow up visit scheduled for 12/29 1-5; ordrng 1 WD26X10051 (MOTOR & PUMP ASSEMBLY)
We serviced a
KENMORE DISHWASHER
Model 66513153K701
Near Gig Harbor, WA 98335
Cameron M.
Job Details: 12/20/2022
"Installed previously ordered door link kit, cycle tested unit 3x. All checks good"
We serviced a
LG WASHER-FRONTLOAD
Model WM3700HWA
Near Dallas, TX 75206
Patrick
Job Details: 12/20/2022
"Customer concern, unit goes off balance during spin. Levelled unit. Ran rinse and spin with 5 bath towels. All checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF310PCAS0
Near University Place, WA 98466
Cameron M.
Job Details: 12/20/2022
"Customer concern is that washer leaks a little water during operation. Cycle tested unit 5x found film under float switch, causing slow drip through housing. Cleaned float switch. Cycle tested unit all checks good. Advised customer on regular cleaning intervals. Also advised customer on using high quality detergent."
We serviced a
KENMORE DRYER-ELECTRIC
Model 110.87729700
Near Tacoma, WA 98445
Cameron M.
Job Details: 12/20/2022
"Installed previously ordered main control, cycle tested unit 3x. All checks good."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50K8600AW/A2
Near Tacoma, WA 98446
Cejay
Job Details: 12/20/2022
Installed previously ordered drain pump motor. Cycle tested washer all checks good.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8300SW1
Near Spanaway, WA 98387
Cejay
Job Details: 12/20/2022
"Customer concern is that dryer powers on but dose not heat. Verified 240v to dryer, preformed airflow test failed (red) Preformed second airflow test with vent hose disconnected passed. Visually verified operation of element good. Preformed Temperature checks good. Ran aircycle to verify no heat during air Cycle good. Advised customer airflow test still failed. Dryer vent need service before resuming operation of dryer. Customer signed airflow acknowledgement."
We serviced a
KENMORE DRYER-ELECTRIC
Model 11084182402
Near Dallas, TX 75209
Patrick
Job Details: 12/16/2022
Replaced motor. Tested unit all checks good.
We serviced a
SAMSUNG RANGE
Model NX60A6511SS/AA
Near Irving, TX 75061
Patrick
Job Details: 12/16/2022
"Customer concern, unit has no display. Verified. Found roach infestation caused control failure."
We serviced a
LG DRYER-ELECTRIC
Model DLE3500W
Near Puyallup, WA 98374
Cejay
Job Details: 12/16/2022
Customer concern is that dryer will show Te1 error thermistor ohms in range. Harness shows good continuity. Needs new main pcb. Advised customer parts show out of stock and may take time to recive.; ordrng 1 EBR85130511 (MAIN PCB)
We serviced a
GE WASHER-TOPLOAD
Model GTW460ASJ9WW
Near Dallas, TX 75223
Patrick
Job Details: 12/16/2022
"Customer concern, unit not draining. Found lid lock error code. Lid lock failed diag tests. Found lock broken. Replaced from truck stock. Tested unit, all checks good ; used 1 WH08X32697 (Lid lock) from stock"
We serviced a
KITCHENAID RANGE
Model KERS807SBL00
Near Auburn, WA 98001
Cameron M.
Job Details: 12/16/2022
Installed previously ordered broil element and right front surface burner. Cycle tested unit 3x. All checks good customer declined to retain old parts. Collected payment via check payment.
We serviced a
GE DISHWASHER
Model GDT645SYN3FS
Near Puyallup, WA 98372
Cameron M.
Job Details: 12/16/2022
"Customer concern is that dishwasher produces h20 errors, not starting cycle. Cycle tested unit, found no defect. Tested unit via newfi device, found firmware update for ui required. Updated unit. Cycle tested unit,found pressure switch improperly reading water level. Found Debris build up in pressure switch, causing unit to improperly read water level. Cleared debris. Cycle tested, all checks good. Advised customer on using high quality detergent. Collected 95.00 trip fee +tax via debit card Payment."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45R6300AW/US
Near Tacoma, WA 98418
Cejay
Job Details: 12/16/2022
Customer concern is that washer is not during on. Customer signed damage waiver. Found shipping bolts still installed on machine. Found no damage from shipping bolts. No voltage supplied from main pcb causing sub pcb not to operate. Needs new main pcb customer declined repair at time of service. Left unit out for customer.
We serviced a
LG DRYER-ELECTRIC
Model DLE3170W
Near Tacoma, WA 98422
Cejay
Job Details: 12/16/2022
"Customer concern is that dryer turns on but dose not heat. Preformed airflow test failed (red) temperature checks good verified dryer is heating. Advised customer dryer vents need service before resuming normal operation of dryer. Customer signed airflow acknowledgement. Found dryer vent outside not hooked up properly, also found internal blockage in vent from screw keeping duct flap from opening. Advised customer vent needs service."
We serviced a
FRIGIDAIRE DISHWASHER
Model FPID2498SF0A
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 12/16/2022
"Customer concern is that dishwasher runs motor while empty, unit produces i30 error. Cycle tested unit, verified good function of inlet and wash pump. Found unit failed to adequately drain. Also found minor oversuds conditions present. Checked airgap for debris, none. Found restriction in drain hose before airgap. Cleared debris. Cycle tested unit 3x. All checks good. Advised customer on proper loading practices. Advised customer on using high quality detergent. Collected payment via debit card"
We serviced a
SAMSUNG RANGE
Model NE59M4310SS/AA 02
Near Tacoma, WA 98404
Cejay
Job Details: 12/16/2022
Customer concern is that oven is not heating. Customer removed bake element. Found open bake element causing oven not to heat properly.needs new element. Advised customer parts show out of stock and may take time to recive.; ordrng 1 DG47-00038B (HEATER SHEATH-BOTTOM)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Garland, TX 75043
Patrick
Job Details: 12/16/2022
"Customer concern, unit not draining. Confirmed. Found drain pump impeller detached. Must replace drain pump. Removed excess water. ; ordrng 1 W11497943 (Drain pump)"
We serviced a
GE RANGE
Model JGBS66FEK3DK
Near Roy, WA 98580
Cameron M.
Job Details: 12/16/2022
"Customer concern is that cooktop burners seem to not ignite evenly. Cycle tested all surface burners, no defect found. Cleaned all orifices and burner bodies. All checks good."
We serviced a
GE DISHWASHER
Model GDF620HMJ2ES
Near Puyallup, WA 98375
Cameron M.
Job Details: 12/16/2022
"Customer concern is that dishwasher does not start cycle. Cycle tested unit, found unit in showroom mode . Disabled showroom mode. Attempted cycle test again, found no comment activation unit not seeing door position. Cycled power at breaker. Tested again found unit seeing door position but activation of drain pump with test of single components individually. Found main control being, cause of operation defects, resulting in unit not running cycle properly. Needs new main board. Follow up visit scheduled for 12/27 8-12; ordrng 1 WD21X24900C (Main control)"
We serviced a
GE DRYER-ELECTRIC
Model GTD84ECSN0WS
Near Princeton, TX 75407
John
Job Details: 12/16/2022
Customer concern is dryer won't power on. Found breaker for dryer was tripped. Reset breaker and unit powers on and heats. Unit functioning as designed.
We serviced a
GE WASHER-TOPLOAD
Model GTW335ASN2WW
Near Tacoma, WA 98404
Cejay
Job Details: 12/16/2022
"Customer concern is that washer is not locking. F23 lid lock error. Via newfi lid lock test failed consecutively. Found lid lock broken causing failure, Needs new lid lock. Follow up scheduled for 12/27 8-12pm; ordrng 1 WH08X32657 (LID LOCK AND HARNESS)"
We serviced a
WHIRLPOOL DISHWASHER
Model GU1200XTKQ0
Near Puyallup, WA 98372
Cejay
Job Details: 12/16/2022
Installed previously ordered door seal. Cycle tested dishwasher all checks good.
We serviced a
GE DISHWASHER
Model GDT655SBL3TS
Near McKinney, TX 75071
John
Job Details: 12/16/2022
Customer concern is DW not powering on. Tested power to UI tests good 13.5 DC. Once UI cable was reseated unit powered on. Using NuFi device found that unit needed firmware update. Updated firmware. Fan full test cycle. All checks good. Unit now functioning as designed.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE52A5500C/A3
Near Dallas, TX 75287
John
Job Details: 12/16/2022
"Customer concern is dryer has build up of lint inside dryer on felt seal. Disassembled unit and cleaned felt seal. Ran vent check, fails red. Advised Customer that vents will need to be cleaned in order to avoid any heating issues and lint build up. All other checks good."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW6230HW0
Near Spanaway, WA 98387
Cameron M.
Job Details: 12/16/2022
"Customer concern is that washer intermittently does not powering , start cycle, makes grinding noise during start of cycle. Cycle tested unit, verified concern of grinding noise during beginning of cycle. Found loose belt pulley, causing grinding noise during operation. Also found failed and damaged shifter, causing unit to make noise during operation and not shift operations. Needs new shifter and pulley. Installed new shifter and pulley. Cycle tested unit 2x, on second test unit rotated basket approximately 5-10 revolutions then sounded tone to alert to complete cycle. Tested capacitor, good. Preformed calibration cycle. Tested unit 3x no issue present. Advised customer to monitor and call if issue persists. Collected payment via debit card ; used 1 W10721967 (CAM) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SAW0
Near Spanaway, WA 98387
Cejay
Job Details: 12/15/2022
"Installed previously ordered main control board. Cycle tested dishwasher, excessive soap in tub. Advised customer on using high quality detergent with rinse aid and running regular cleaning cycles. All checks good."
We serviced a
SAMSUNG RANGE
Model NE59J7630SS/AA
Near Garland, TX 75042
Patrick
Job Details: 12/15/2022
"Customer concern, top burners heating erratically. Cooktop on indicator always lit. Found damaged infinite switches. Must replace. Infinite switches. ; ordrng 2 DG44-01009A (Rear infinite switch)s and 1 DG44-01007A (Infinite sw rf) and 1 DG44-01006A (Infinite sw lf)"
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES0
Near Garland, TX 75040
Patrick
Job Details: 12/15/2022
"Customer concern, unit no longer bakes. Found open element. Good 240vac to element. Must replace element. Customer ok'd estimate of $264.64. ; ordrng 1 W10779716 (Bake element)"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED4815EW1
Near Dallas, TX 75238
Patrick
Job Details: 12/15/2022
"Customer concern, unit will not power on. Confirmed. Found melted terminal block and harness. Must replace. Customer to provide replacement 3 prong power cord. ; ordrng 1 W10704067 (Harness)"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB835DC4
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 12/15/2022
"Customer concern is that dryer does not dry clothes on normal Cycle, but drys clothes on rapid dry. Preformed airflow test, failed (yellow). Preformed temperature checks on all cycles, in range. Cleaned and calibrated moisture sensors. Advised customer on proper loading practices. Advised customer dryer vent duct needs to be cleaned."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA52M7750AV/A4 01
Near Princeton, TX 75407
John
Job Details: 12/15/2022
Customer concern is washer still does not complete a cycle and time will increase. 3C2 error still present. Per Samsung. Needs new PCB and wire harness. Auth required. ; ordrng 1 DC92-02005A (ASSY KIT) and 1 DC93-00665A (ASSY WIRE HARNESS)
We serviced a
KENMORE DISHWASHER
Model 66513293K115
Near Sumner, WA 98390
Cameron M.
Job Details: 12/15/2022
"Customer concern is that dishwasher bottom rack wheels broken. Found broken adjusters on bottom rack, causing rack to be difficult to move. Needs new wheels. Installed new dish rack wheels, cycle tested unit. All checks good"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW6230HW1
Near Dallas, TX 75220
Patrick
Job Details: 12/15/2022
"Customer concern, unit not starting. Confirmed. Drain pump shorted, 2ohm. control board failed. Good 120vac to control, 34vac to drain pump. Must replace both. ; ordrng 1 W11543994 (Main control) and 1 W11399437 (Drain pump)"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45K6500AV/A2 11
Near Dallas, TX 75208
Patrick
Job Details: 12/15/2022
"Customer concern, unit leaking from front. Found torn door boot. Must replace. ; ordrng 1 DC97-16140N (Door boot)"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MED7230HW2
Near Forney, TX 75126
Patrick
Job Details: 12/15/2022
"Customer concern, unit takes several cycles to dry. Found clogged home vent. Unit operating normally. Customer must have home vent professionally cleaned to prevent further issues."
We serviced a
AMANA DRYER-ELECTRIC
Model NED4500VQ2
Near Tacoma, WA 98408
Cejay
Job Details: 12/15/2022
"Installed previously ordered timer, cycle tested dryer all checks good."
We serviced a
SAMSUNG RANGE
Model NE594R0ABSR/AA
Near Tacoma, WA 98418
Cejay
Job Details: 12/15/2022
"Customer concern is that cook top on light is always lite. And touch pad some buttons do not work and display partial litghs up.found failed LF infinite switch causing cooktop on light to remain on. Found failed door switch causing door to intermittently seen as open by main pcb. Needs new infinite switch, main pcb and door switch. Advised customer parts show discontinued and may take time to recive. Requires Auth.; ordrng 1 DG44-01009A (REGULATOR ENERGY) and 1 DE92-03045F (Main PCB)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX655DW0
Near Tacoma, WA 98405
Cejay
Job Details: 12/15/2022
"Installed previously ordered hub and washeplate, preformed calibration cycle. All checks good."
We serviced a
GE RANGE
Model JS645SL1SS
Near Allen, TX 75002
John
Job Details: 12/15/2022
Installed new door glass. Showed customer. All checks good.
We serviced a
GE DRYER-ELECTRIC
Model GTD84ECPN1DG
Near Buckley, WA 98321
Cameron M.
Job Details: 12/15/2022
Installed previously ordered drum glides. Cycle tested unit. All checks good
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB710LCS0
Near Tacoma, WA 98408
Cejay
Job Details: 12/15/2022
"Customer concern is that dishwasher has poor wash performance. Incoming water temperature is 114. Advised customer 120? minimum temp Incoming to unit. Lower rack is missing two wheels, verified functionality of dishwasher settings. Advised customer on minimum water temp, and using high quality detergent with rinse aid. Needs two rack wheels assemblies. AHS to supply. Requires Auth.; ordrng 2 5300809640 (WHEEL & BRACKET ASS)s"
We serviced a
GE WASHER-TOPLOAD
Model GTW465ASN1WW
Near Plano, TX 75025
John
Job Details: 12/15/2022
Installed new suspension rods. Ran test cycle with load of towels. All checks good.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV40J3000EW/A2 02
Near Lewisville, TX 75067
John
Job Details: 12/15/2022
Installed new idler pulley. All checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model n/a
Near Carrollton, TX 75007
John
Job Details: 12/15/2022
"Customer concern unit will not start, found unit will only fill and not advancing through cycle. Had to hit top of console to get unit to advance through cycle. Unit needs timer replace. ; ordrng 1 WP8577787 (timer)"
We serviced a
GE WASHER-TOPLOAD
Model GTW465ASN1WW
Near Plano, TX 75074
John
Job Details: 12/15/2022
"Customer concern is when washer is plugged in it makes a humming noise and won't start. Plugged unit in and drain pump began to run. Connected NuFi devise and drain pump stopped. Ran all tests, passed. Cycled power to unit and ran rinse spin, passes. Unit functioning as designed."
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW70HEBW1
Near Wylie, TX 75098
John
Job Details: 12/15/2022
Customer concern is washer filling with water while not in use. Confirmed unit filling when turned off. Found inlet valve stuck open causing unit to fill. Replaced inlet valve. All checks good.
We serviced a
ROPER RANGE
Model FES330KQ
Near Tacoma, WA 98408
Cejay
Job Details: 12/15/2022
"Customer concern is that 3 burners are not working and oven is not maintaining temps.RF burn not working due to switch not mounted fully on back console, continuity good for all burners, visually inspected burner recepticals, found failed oven control and LF infinite switch. Needs new oven control board, LF infinite switch, temp sensor and screw. Advised customer parts show discontinued and may take time to recive. AHS to supply. Requires Auth.; ordrng 1 WP3148953 (SWITCH-INF 8') and 1 3196968 (Oven control board and switch.) and 1 WPW10181986 (sensor) and 1 WP3400882 (SCREW)"