We serviced a
SAMSUNG DISHWASHER
Model DW80J3020US/AA
Near Frisco, TX 75035
Chris
Job Details:
05/23/2022
Customer concern is unit stopped during cycle and gave leak error. Said it only happened the one time. Unit just finished full cycle on arrival. Pulled unit out. Base was dry. Ran diagnostic cycle. No errors or sign of leak.
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5400AV/US 03
Near Dallas, TX 75249
John
Job Details:
05/23/2022
Installed new drain pump and pressure switch. All checks good.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45R6300AV/US
Near Spanaway, WA 98387
Cameron M.
Job Details:
05/23/2022
"Customer concern is that washer does not power or start cycle. Confirmed outlet wired correctly. Tested voltage from outlet good 120v supply. Verified function of noise filter, good. Tested voltage to sub pcb, good. Needs new sub pcb assembly. Advised customer part shows out of stock, may take time to get parts. Customer declined repair at this time. Collected 95.00 trip fee via"
We serviced a
KENMORE RANGE
Model 790.75233310
Near Sumner, WA 98390
Cameron M.
Job Details:
05/23/2022
"Customer concern is that oven does not heat. Found bake ignitor not drawing required 3.3 amps, causing unit to not heat during bake. Needs new ignitor. Installed ignitor. cycle tested unit 3x, all checks good ; used 1 WB13K21 ( OVEN IGNITER-12' LEAD W/NUTS) from stock"
We serviced a
GE DISHWASHER
Model GSD2200G02BB
Near Lakewood, WA 98499
Cejay
Job Details:
05/23/2022
Installed previously ordered wash motor. Cycle test unit no leaks all checks good
We serviced a
SAMSUNG DISHWASHER
Model DMT800RHS/XAA
Near Dallas, TX 75205
Patrick
Job Details:
05/23/2022
Replaced upper rack adjusters. Tested unit. All checks good.
We serviced a
KENMORE DRYER-ELECTRIC
Model 110.68132413
Near Puyallup, WA 98373
Cameron M.
Job Details:
05/23/2022
"Customer concern is that dryer powers on but does not start cycle. Verified power supply voltage to unit good 240v supplied. Tested thermal fuse,good tested heating components, good. Found shorted solder connection on control board, causing unit to power but not start cycle. Needs new main board. Follow up visit scheduled for 6/3 1-5; ordrng 1 W10802463 (CONTROL)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW7340XW0
Near Dallas, TX 75208
John
Job Details:
05/23/2022
Installed new drain pump. All checks good.
We serviced a
KITCHENAID WALL OVEN
Model KOSE500ESS01
Near Steilacoom, WA 98388
Cejay
Job Details:
05/23/2022
Customer concern is that wall oven lost power in the middle of use. Found open thermal fuse causing wall oven not to operate. Needs new thermal fuse. Follow up scheduled for 05/27 1-5pm; ordrng 1 WPW10545255 (fuse-thrml)
We serviced a
KENMORE RANGE
Model 79041029801
Near Tacoma, WA 98446
Cameron M.
Job Details:
05/23/2022
"Customer concern is that range produces f-95 error at different points of operation. Found faulty relay on main board, causing f95 error. Needs new main board. Installed new main control. Cycle tested unit 10x, all checks"
We serviced a
LG WASHER-TOPLOAD
Model WT4870CW
Near Sachse, TX 75048
Chris
Job Details:
05/23/2022
Replaced control board and pressure sensor. Ran full rinse cycle with load. Unit checks good.
We serviced a
SAMSUNG RANGE
Model NE59J7630SS /AA02
Near Mesquite, TX 75181
Chris
Job Details:
05/23/2022
Installed back right burner. Hot surface light still on when not in use. Tested all burners. Found front right and front left burner thermostats bad. Also found short in connector back left burner. Will need to replace 3 other burners. ; ordrng 1 DG47-00065A (HEATER RADIANT-TRIPLE) and 1 DG47-00067A (HEATER RADIANT-DUAL) and 1 DG47-00060A (HEATER RADIANT-SINGLE)
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA45N3050AW/A4 01
Near Mesquite, TX 75150
Chris
Job Details:
05/23/2022
"Replaced pulley, belt and suspension rods. Tested. Unit checks good."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE50R5400W/A3
Near Garland, TX 75040
Chris
Job Details:
05/23/2022
Customer concern is unit not heating. Found open heating element. Customer does not want unit repaired for now. Will call back if they want repair.
We serviced a
GE WASHER-TOPLOAD
Model GTW725BSN0WS
Near Dallas, TX 75243
Chris
Job Details:
05/23/2022
Replaced lid and console. Tested. Unit checks good.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45N5300AV/US 51
Near Tacoma, WA 98445
Cejay
Job Details:
05/23/2022
"Customer concern is washer door does not unlock and washer is stuck in bedding cycle. Found failed user interface causing unit not to operate. Needs new PCB display, touch sensor, panel control and main pcb. NEW to supply. Advised customer parts show out of stock and may take time to recive.; ordrng 1 DC92-01802Q (ASSY PCB DISPLAY) and 1 DC97-19650K (ASSY S.PANEL CONTROL) and 1 DC93-00376D (ASSY MODULE;TOUCH SENSOR) and 1 DC92-01982B (ASSY PCB KIT)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF261BEAESR/AA 04
Near Mesquite, TX 75150
Patrick
Job Details:
05/23/2022
"Found fz evap frosted over. Manual defrost ff good no heat in fz. Defrosted coil. Found lh Def connector out of place causing failure. Reassembled, tested unit all checks good."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWP475EW0
Near Dallas, TX 75218
John
Job Details:
05/23/2022
Installed new control board and inlet valve. All unit to fill and drain 3 times. Good fill and good drain. All checks good.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT18IL6JW3
Near Grand Prairie, TX 75050
Patrick
Job Details:
05/20/2022
"Customer concern, unit leaking. Door gasket tornFound ff floor full of water. Dripping from air diffuser. Must replace air diffuser and ff door gasket. ; ordrng 1 A04520001 (Diffuser) and 1 241872513 (Gasket)"
We serviced a
KENMORE OTHER
Model 2539287412
Near Dallas, TX 75216
Patrick
Job Details:
05/20/2022
"Customer concern, unit makes noise intermittently. No noise on arrival, evap clear of ice. Unable to reproduce failure at this time."
We serviced a
GE DRYER-ELECTRIC
Model GTD42EASJ2WW
Near Forney, TX 75126
Patrick
Job Details:
05/20/2022
Replaced dryer vent. Found clogged home vent line. Recommend customer have home vent professionally cleaned. ; used 1 MFX48 (4' X 8' DUCT) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Dallas, TX 75229
John
Job Details:
05/20/2022
"Customer concern DW not washing dishes. Confirmed unit filling with water and not washing, only draining. Found wash motor receiving voltage but not spinning. Needs new sump assy.; ordrng 1 WPW10591570 (pump&motor)"
We serviced a
GE DRYER-ELECTRIC
Model GFDN245EL0MS
Near Dallas, TX 75230
John
Job Details:
05/20/2022
Installed new motor. All checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDTE304DBL0
Near Rowlett, TX 75088
John
Job Details:
05/20/2022
Installed new heating element. Ran service diag cycle to clear heat lock out. All checks good.
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA456DRHDWR/AA
Near Edgewood, WA 98371
Cameron M.
Job Details:
05/20/2022
"Customer concern is that washer does not drain. Cycle tested unit in rinse and spin cycle (no spin). Found zero activation of drain pump. Checked ohms reading of drain pump 0 ohms. Found failed drain pump, causing unit to fill but not drain and complete cycle. Needs new drain pump. Follow up visit scheduled for 5/27 1-5; ordrng 1 DC98-01877A (ASSY PACKING-PUMP)"
We serviced a
KENMORE DRYER-ELECTRIC
Model 11066132411
Near Gig Harbor, WA 98335
Cejay
Job Details:
05/20/2022
Installed previously ordered element. Cycle tested unit all checks good
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB345LFR1
Near Tacoma, WA 98409
Cejay
Job Details:
05/20/2022
Customer concern is that dishwasher does not turn on.Appliance date Feb 2001120v incoming to dishwasher. Found micro switches on door latch not activating due to broken door latch spring. Needs new door latch. Follow up scheduled for 05/25 8-12pm; ordrng 1 5304442175 (latch & gasket kit)
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA54R7200AW/US 02
Near Tacoma, WA 98408
Cejay
Job Details:
05/20/2022
"Customer concern is that washer is making a noise during operation. Pulled error codes UB,DC, noise is a non functional issue. Call Auth department. Authorization number 110GTMA"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near Dallas, TX 75220
Chris
Job Details:
05/20/2022
Customer concern is unit not cooling. Found ff section not cooling. Freezer evap frosted over. Went into diagnostics. Defrost circuit not getting any power from control. Will need board and defrost components. ; ordrng 1 WPW10200659 (cntrl-elec) and 1 WP2318054 (cntrl-elec) and 1 WPW10140161 (heater) and 1 WPW10160570 (bimetl-def)
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA 12
Near The Colony, TX 75056
Chris
Job Details:
05/20/2022
Customer concern is icemaker not working. Found icemaker and ice room building frost. Will need to replace icemaker service kit per Samsung. ; ordrng 1 DA82-02673A (Icemaker service kit) and 1 DA81-05595A (Rtv silicone) and 1 DA97-14474C (Ice tray)
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5200AP/A2 01
Near Puyallup, WA 98373
Cameron M.
Job Details:
05/20/2022
"Customer disassembled top and rear panel during self diagnostic. Customer concern is that washer freezes at beginning of cycle and produces 3e error. After verification of wire connections. Entered service mode and Placed unit in self diagnostic cycle to duplicate customer concern, at that point inverter board shorted. Disconnected power to unit. Found shorted inverter board damaged wire harness , needs new inverter board wire harness and hall sensor. Customer declined repair at this time. Charged diagnostic free via card Payment. ; ordrng 1 DC92-01531B (Inverter pcb) and 1 DC93-00476A (WIRE HARNESS) and 1 DC31-00098A (HALL SENSOR)"
We serviced a
KENMORE REFRIGERATOR
Model 79572053112
Near Frisco, TX 75033
Chris
Job Details:
05/20/2022
Customer concern is unit not cooling. On arrival found both sections at room temperature. Compressor and fans running. Unit has bad sealed system. Will order coils and compressor. ; ordrng 1 TCA38151706 (Compressor) and 1 ADH73150210 (Filter drier) and 1 ADL73341411 (Ff evap) and 1 ADL73341310 (Freezer evap) and 1 ACG75305802 (Condensor)
We serviced a
LG WASHER-FRONTLOAD
Model WM3770HVA
Near Puyallup, WA 98375
Cameron M.
Job Details:
05/20/2022
"Customer concern is that washer leaks intermittently. On initial inspection found small amount of evidence of oversuds conditions. Also found hole in door boot, causing unit to leak during operation. Needs new door boot. Follow up visit scheduled for 5/26 1-5; ordrng 1 MDS47123618 (Door bellows)"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV48H7400EW
Near Frisco, TX 75034
Chris
Job Details:
05/20/2022
Customer concern is unit not heating. Found bad heating element. Replaced element from truck stock. Tested with customer. Unit checks good. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model GEQ9800LG1
Near Dallas, TX 75229
John
Job Details:
05/20/2022
"Customer concern dryer not heating. Found open thermal cut off causing no heat. Replaced thermal cut off from truck stock. Also found unit heating out-of range and getting to hot causing thermal cut off to open. Needs new thermostat.; ordrng 1 WP8318268 (thermostat), used 1 279769 (THERMAL CUTOFF) from stock"
We serviced a
LG DRYER-ELECTRIC
Model DLEX5170V
Near Irving, TX 75062
John
Job Details:
05/20/2022
Installed new control board. Temp check on normal 145-185. Temp check on delicate low 125-140. All checks good.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WV60M9900AV/A5
Near Dallas, TX 75248
Chris
Job Details:
05/20/2022
Replaced inverter and stator. Tested. Unit checks good.
We serviced a
LG WASHER-FRONTLOAD
Model WM3770HVA
Near Eatonville, WA 98328
Cameron M.
Job Details:
05/20/2022
"Installed sears provided door boot and tub ring. Cycle tested unit 3x, all checks good. Advised customer on using high quality detergent. Also advised customer on regular cleaning intervals for optimal performance.advised customer on proper loading practices."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Lake Tapps, WA 98391
Cejay
Job Details:
05/20/2022
"Installed previously ordered spray arm, tube-feed and cover. Cycle tested unit all checks good"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8500DC2
Near Dallas, TX 75211
Patrick
Job Details:
05/20/2022
"Replaced rotor, stator, shifter, and slider. Unable to test unit as it was disconnected and in garage."
We serviced a
KENMORE DRYER-ELECTRIC
Model 110.87081601
Near Plano, TX 75075
Chris
Job Details:
05/20/2022
Replaced door catch. Tested with customer. Unit checks good.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF3A
Near Puyallup, WA 98375
Cameron M.
Job Details:
05/20/2022
Customer concern is that dishwasher produces UO error not completing cycle. Confirmed uo(stuck damper) error. Tested supply voltage from main board to vent fan good 5v dc. Found failed vent fan causing unit to produce error. Needs new vent fan asm. Follow up visit scheduled for 6-1 10-2; ordrng 1 5304523304 (VENT ASM)
We serviced a
SAMSUNG DISHWASHER
Model DW80R2031US/AA 00
Near Lake Tapps, WA 98391
Cameron M.
Job Details:
05/20/2022
"Installed previously ordered spray arms, cycle tested unit 3x. All checks good"
We serviced a
GE DISHWASHER
Model DDT595SSJ2SS
Near Tacoma, WA 98409
Cejay
Job Details:
05/20/2022
Installed previously ordered vent bezel. Cycle tested unit for leaks. All checks good.
We serviced a
KENMORE WASHER-FRONTLOAD
Model 11045091400
Near Gig Harbor, WA 98332
Cejay
Job Details:
05/20/2022
Installed previously ordered CCU and MCU. Cycle tested unit F11 did not return. All checks good.
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5200AW/US 02
Near Garland, TX 75041
Chris
Job Details:
05/20/2022
Customer concern is unit not spinning. Ran spin cycle on arrival. Went through full cycle good. Suspension is very bouncy. Needs new Suspension rods. ; ordrng 4 DC97-16350U (ASSY DAMPER;27.6INCH)s
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2406NS9B
Near Rockwall, TX 75087
Chris
Job Details:
05/20/2022
Customer concern is unit leaking. Found tub seam cracked down center in back of unit. Leaking heavily once unit starts washing. Also bottom door seal broken. And main tub seal worn and falling.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF530PAYM3
Near Carrollton, TX 75007
John
Job Details:
05/19/2022
Installed new sump assy. All checks good.
We serviced a
GE WASHER-FRONTLOAD
Model GFW850SPN0RS
Near Murphy, TX 75094
Chris
Job Details:
05/19/2022
Replaced inverter board. Tested. Still shutting off. Hear relays ar main board clicking constantly. Will need to replace main board. ; ordrng 1 WH22X34659 (Main board)
We serviced a
KENMORE WASHER-FRONTLOAD
Model 41744142400
Near Dallas, TX 75204
Chris
Job Details:
05/19/2022
Replaced shicksand mcu. Ran cycle with customer. Unit checks good.
We serviced a
SAMSUNG DISHWASHER
Model DW80J3020US/AA
Near Garland, TX 75040
Chris
Job Details:
05/19/2022
Replaced listed parts. Ran cycle. Unit checks good.
We serviced a
SAMSUNG REFRIGERATOR
Model RF22K9381SG/AA02
Near Forney, TX 75126
Patrick
Job Details:
05/19/2022
"Customer concern, im froze over. Confirmed. Must replace im service kit. DA82-02671A; O-emld tckt"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8500DC4
Near Mesquite, TX 75181
Patrick
Job Details:
05/19/2022
"Customer concern, door not closing properly. Confirmed. Must replace door assy. ; ordrng 1 W11102314 (Door assy)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model LXR7244JQ1
Near Spanaway, WA 98387
Cejay
Job Details:
05/19/2022
Customer concern is that washer does not drain. Found lid switch not able to be activated due to its position. Manually position and reinstall switch. Cycle tested washer all checks good.
We serviced a
AMANA WASHER-FRONTLOAD
Model NFW5800HW0
Near Garland, TX 75044
Chris
Job Details:
05/19/2022
Customer concern is unit won't power on. On arrival would not power up. Put unit into diagnostics. Entered diagnostics OK. Cleared error codes. Checked drain pump. Ran rinse and spin cycle. Powering on and running good.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB835DW4
Near Tacoma, WA 98443
Cameron M.
Job Details:
05/19/2022
"Customer concern is that dryer makes noise during operation. Preformed airflow test failed (yellow) found seized idler pulley, causing unit to make noise during operation. Customer provided part, Advised customer part is not under warranty. Installed customer provided idler pulley, cycle tested unit, found part defective. Installed new idler pulley, cycle tested unit 3x. All checks good. ; used 1 279640 (PULLEY,IDLER) from stock"
We serviced a
MAYTAG WASHER-TOPLOAD
Model ATW4675YQ0
Near Tacoma, WA 98445
Cameron M.
Job Details:
05/19/2022
"Customer concern is that washer bangs around during operation. Found failed suspension rods, causing unit to go unbalanced during operation. Also found broken tub ring, caused by tub slamming into case. Needs new suspention rods and tub ring. Advised customer leak tray is recommended for washing machines on carpet. Follow up visit scheduled for 6/1 1-5; ordrng 1 W10780048 (suspension) and 1 WPW10215107 (tub ring)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA14
Near Irving, TX 75060
Patrick
Job Details:
05/19/2022
Defrosted ice compartment. Installed im repair kit. Tested unit. All checks good.
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Tacoma, WA 98445
Cejay
Job Details:
05/19/2022
Installed previously ordered infinite switch cycle tested unit all checks good
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB835DC4
Near Lake Tapps, WA 98391
Cejay
Job Details:
05/19/2022
Customer concern is that dryer ran continuously for two hours while display says 20 mintues on normal cycle. Preformed airflow test pass. Puller error codes via service mode F2E1. Cleared errors. Tempeture tests show temperatures in range. Moisture sensors test show sensors good. All tests show dryer operations in spec with manufacturer. Could not reproduce error at time of service. Advised customer if issues persists to call and schedule another appointment.
We serviced a
GE WASHER-TOPLOAD
Model GTW465ASN1WW
Near Plano, TX 75024
John
Job Details:
05/19/2022
"Cuatomer concern is washer making very loud noise during spin. Found transmission making loud, high pitch metal to metal grinding sound. Needs new transmission.; ordrng 1 WH03X29607 (PLATFORM TRANS ASM KIT) and 1 WH02X10364 (washer hub) and 1 WH03X32097 (TRANSMISSION PULLEY & NUT) and 1 WH01X27538 (Belt)"
We serviced a
LG RANGE
Model LR3061ST/00
Near South Hill, WA 98374
Cejay
Job Details:
05/19/2022
Customer concern is that range broiler is not heating. Found damaged wires at broiler element. Tested element for continuity good.Cut wires and installed new connections. Cycle tested unit all checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model PAV3300AWW
Near Dallas, TX 75252
John
Job Details:
05/19/2022
Installed hinges and hinge pins. All checks good.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED4950HW0
Near Spanaway, WA 98387
Cameron M.
Job Details:
05/19/2022
"Customer concern is that dryer makes squealing noise during operation. Preformed airflow test failed (red). Found seized rear right roller, causing noise during operation. Installed new rollers, cycled tested unit. All checks good. Advised customer dryer vent duct needs to be cleaned asap before use resumes for dryer. ; used 1 349241T ( SUPPORT,ROLLER (2 PACK)) from stock"
We serviced a
LG DISHWASHER
Model LDF5545SS
Near Plano, TX 75025
Chris
Job Details:
05/19/2022
"Customer concern is unit showing LE error code. Found wash motor is seized causing error code. Motor has burning smell and connector is burned. Will need new wash pump and harness. ; ordrng 1 ABT72989206 (CASING ASSEMBLY,PUMP) and 1 AGM76889603 (Harness)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB865GC0
Near Dallas, TX 75217
Patrick
Job Details:
05/19/2022
"Customer concern, unit going off balance. Door broken. Confirmed, levelled unit, must replace door assy. ; ordrng 1 W11256781 (Door assy)"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED9610XW1
Near Puyallup, WA 98374
Cejay
Job Details:
05/19/2022
Customer concern is that dryer is not heating. Customer replaced element but dryer still does not heat. Found open thermal cutoff causing dryer not to heat. Also found stripped blower wheel causing noise during operation needs new blower wheel and motor.Customer declined repair at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Coppell, TX 75019
John
Job Details:
05/19/2022
Installed new sump assy. And rack clip. Replacement sump assy came equipped with diverter valve (not used). All checks good.
We serviced a
GE DISHWASHER
Model GDF510PSJ6SS
Near Coppell, TX 75019
John
Job Details:
05/19/2022
"Customer concern DW not draining. Confirmed pump receiving voltage but making noise and not draining. Removed drain pump, no obstructions found. Needs new drain pump.; ordrng 1 WD19X25187 (Drain pump.)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4855HW1
Near Eatonville, WA 98328
Cameron M.
Job Details:
05/19/2022
"Customer concern is that washer hangs up on wash portion of cycle,. Found F8e1 (long fill) via service mode. Educated customer on how to clear inlet screen. Cycle tested unit, all checks good. Advised customer on using high quality detergent. Also advised customer on installing inline water filter to prevent further issues. Also advised customer regular cleaning intervals for optimal performance."
We serviced a
KENMORE DRYER-GAS
Model 110.76842500
Near Orting, WA 98360
Cameron M.
Job Details:
05/19/2022
"Customer concern is that dryer heats beginning of cycle, but has to go multiple cycles to dry clothes. Preformed airflow test, failed (red). Cycle tested unit, found unit heats at start of cycle then closes gas valve part way into cycle. Due to restricted airflow to prevent damage to components and aid to prevent dryer fire. Cleaned and calibrated moisture sensors. Advised customer dryer vent duct needs to be cleaned asap before use of dryer resumes."
We serviced a
KITCHENAID DISHWASHER
Model KDTE104EWH3
Near Graham, WA 98338
Cameron M.
Job Details:
05/19/2022
"Installed previously ordered detergent dispenser and adjuster. Found unit un-level, causing door to hit cabinet. Leveled unit. Cycle tested unit, all checks good. Collected payment via debit card Payment. Customer declined to retain old parts"
We serviced a
GE REFRIGERATOR
Model GSH25JGDD
Near Plano, TX 75024
Chris
Job Details:
05/19/2022
Customer concern is unit leaking. Found frozen freezer drain. Cleared drain. Tested. Unit checks good.
We serviced a
KENMORE REFRIGERATOR
Model WRF535SMHB01
Near Dallas, TX 75240
Chris
Job Details:
05/19/2022
Customer concern is unit making too much ice. Found icemaker arm came out of icemaker. Reinstalled arm. Also door not opening and closing correctly due to broken rail on left side. Will need new rail. ; ordrng 1 WPW10284684 (bracket)
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW92HEFW0
Near Orting, WA 98360
Cejay
Job Details:
05/19/2022
"Customer concern is that washer is making a grinding noise during operation. Found stripped motor bolt causing noise during operation. Needs new outer tub, stator and bolt.; ordrng 1 W11253212 (screw) and 1 W10901175 (tub-outer) and 1 W10870751 (stator)"
We serviced a
KENMORE DISHWASHER
Model 66513293K112
Near Dallas, TX 75243
Chris
Job Details:
05/19/2022
Replaced rack adjuster kit. Tested. Unit checks good.
We serviced a
GE REFRIGERATOR
Model GDL20KCSABS
Near McKinney, TX 75069
Chris
Job Details:
05/18/2022
Customer concern is unit not cooling. Found failed freezer defrost. Tested heat at board and got good ohm reading. Jumped defrost at board and heater came on. Will need new control board. ; ordrng 1 WR55X10942CT (refrigerator main bo)
We serviced a
GE DISHWASHER
Model GLD4900P00WW
Near Garland, TX 75044
Chris
Job Details:
05/18/2022
"Customer concern is unit not filling. On arrival unit filled good. Tested multiple cycles. Filling and running good. Door gasket is torn. Needs new door gasket. ; ordrng 1 WD08X10018 (gasket,tub)"
We serviced a
LG REFRIGERATOR
Model LFX31925ST/00
Near Garland, TX 75043
Chris
Job Details:
05/18/2022
Replaced dispenser assembly. Tested. Unit checks good.
We serviced a
KENMORE REFRIGERATOR
Model 79572482411
Near Dallas, TX 75228
Patrick
Job Details:
05/18/2022
Replaced compressor and drier. All checks good.
We serviced a
GE RANGE
Model PGS950SEF3SS
Near Puyallup, WA 98373
Cameron M.
Job Details:
05/18/2022
"Customer concern is that top oven does not heat. Found stuck relay on main board, causing unit to not heat upper oven . Needs new main board. Follow up visit scheduled for 5/24 10-2; ordrng 1 WB27X21183 (glass and touch boar)"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45H7000EW/A2 01
Near Tacoma, WA 98446
Cameron M.
Job Details:
05/18/2022
"Customer concern is that dryer does not heat and makes noise during operation. Found seized right rear roller, and noise during operation. Found open heating element, causing unit to not heat during operation. Needs new element and roller. Installed new element and roller. Cleaned and calibrated moisture sensors. Cleaned and Vacuumed inside of unit. cycle tested unit 3x. All checks good. Preformed airflow test pass (green) ; used 1 DC97-14486A (ELEMENT ASSEMBLY), and 1 DC97-16782A (DRUM ROLLER) from stock"
We serviced a
KENMORE RANGE
Model 790.46592503
Near Tacoma, WA 98408
Cameron M.
Job Details:
05/18/2022
"Customer concern is that glass top broke. Found broken glass top, causing inability to cook on burner and cut injuries. Needs new glass top and knob. ; ordrng 1 318223609 (main top) and 1 316442415 (knob)"
We serviced a
GE RANGE
Model JS645SL2SS
Near Garland, TX 75040
Chris
Job Details:
05/18/2022
Customer concern is cooktop cracked and front right burner doesn't work on low. Burner switch recently replaced customer said. Will need new burner. Also need to replace glass cooktop. ; ordrng 1 WB62X29068 (maintop glass asm dg) and 1 WB30X24111 (range radiant elemen)
We serviced a
GE DISHWASHER
Model GLD4900P00WW
Near Garland, TX 75044
Chris
Job Details:
05/18/2022
"Customer concern is unit not filling. On arrival unit filled good. Tested multiple cycles. Filling and running good. Door gasket is torn. Needs new door gasket. ; ordrng 1 WD08X10018 (gasket,tub)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHB2740PS8A
Near Garland, TX 75044
Chris
Job Details:
05/18/2022
Customer concern is unit not cooling in either section. Found poor frost pattern on freezer evap. Also condensation on back of unit. Would need sealed system replaced. Ice build up in ice room and behind unit not repairable. Customer wants to buy new unit.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV330AEB/XAA 04
Near Dallas, TX 75206
John
Job Details:
05/18/2022
Customer concern dryer giving HE error code at end of cycle indicating an over heat condition. Found open heating element grounded to the case causing element to stay on while unit is running. Replaced element from truck stock. All checks good.; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock
We serviced a
GE DISHWASHER
Model GLD4560N10SS
Near Irving, TX 75038
John
Job Details:
05/18/2022
"Customer concern dishwasher overflowed recently and the only way to stop it was to turn off water supply vavle under sink. Unit full of water when I arrived. Drained water from unit, good drain. Opened water supply valve to test unit and water immediately began flowing into unit past inlet valve. Needs new inlet vavle.; ordrng 1 WD15X10003 (valve,water)"
We serviced a
FRIGIDAIRE WALL OVEN
Model FGEW3045KFB
Near Coppell, TX 75019
John
Job Details:
05/18/2022
"Customer concern wall oven not turning on. Found oven beeping when buttons are pressed and unit won't start. Cycled breaker to reset control board, failed to reset. Needs new control board.; ordrng 1 316560156 (controller)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB1250REC2
Near Lewisville, TX 75067
John
Job Details:
05/18/2022
Installed newdrain pump. While testing unit found inlet valve stuck shut and no water entering unit. Also found supply valve not closing fully. Advise customer that a plumber will be necessary before I can complete inlet vavle replacement.; ordrng 1 154637401 (valve)
We serviced a
GE WASHER-TOPLOAD
Model GTW460ASJ9WW
Near Rockwall, TX 75087
Patrick
Job Details:
05/18/2022
"Customer concern, unit not agitating. Found belt rocketed from pulley and broken. Replaced from truck stock and tested under load on rinse and spin. Good complete. All checks good. ; used 1 WH01X27538 (Belt) from stock"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX655DW1
Near Tacoma, WA 98407
Cejay
Job Details:
05/18/2022
Installed previously ordered suspension rods. Leveled washer. Found worn hub. Needs new hub. Installednewhun . Calibrated washer. Cycle tested washer with a load all checks good.; used 1 W10528947 (HUB) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTE104EWH1
Near Plano, TX 75093
John
Job Details:
05/18/2022
Customer concern is DW leaking onto counter top when it drains. Confirmed unit drains through an air gap on counter top. Advised Customer that a plumber will be necessary to resolve issue. Machine functioning as designed.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5200AP/A2 11
Near Dallas, TX 75230
John
Job Details:
05/18/2022
"Customer concern washer not spinning. Customer advised that the issue has only happened once. Ran diagnostic cycle, no issues found. No error codes stored. All checks good. Machine functioning as designed."
We serviced a
SAMSUNG REFRIGERATOR
Model RF261BEAESR/AA06
Near Forney, TX 75126
Patrick
Job Details:
05/18/2022
Replaced p cover and defrost thermistor. Cleared drain. Tested unit. All checks good
We serviced a
KENMORE WASHER-FRONTLOAD
Model 79641073310
Near Puyallup, WA 98374
Cameron M.
Job Details:
05/18/2022
"Customer concern is that washer does not drain. Found stripped drain pump impeller, causing unit to not drain. Needs new drain pump. Installed new drain pump, cycle tested unit 3x, all checks good. ; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
GE DISHWASHER
Model GDT535PSJ0SS
Near Plano, TX 75025
Chris
Job Details:
05/18/2022
Customer concern is top of panel came off. Found panel cover broken off. Will need new console cover. ; ordrng 1 WD34X22265 (console cvr graphic)
We serviced a
FRIGIDAIRE DISHWASHER
Model LFID2426TF0A
Near Lakewood, WA 98409
Cejay
Job Details:
05/18/2022
Installed previously ordered lower spray arm. Cycle tested unit all checks good
We serviced a
GE REFRIGERATOR
Model GDL20KCSABS
Near McKinney, TX 75069
Chris
Job Details:
05/18/2022
Customer concern is unit not cooling. Found failed freezer defrost. Tested heat at board and got good ohm reading. Jumped defrost at board and heater came on. Will need new control board. ; ordrng 1 WR55X10942CT (refrigerator main bo)
We serviced a
KENMORE WASHER-TOPLOAD
Model 11020232710
Near Buckley, WA 98321
Cejay
Job Details:
05/18/2022
Customer concern is that washer fills continuously.No stored errors. Calibrated washer.ran quick diagnostic cycle. Cycle tested washer no issues. Unit is working as designed. Advised customer on proper loading practices. If issue persists to call and schedule another appointment