Near Spanaway, WA 98387
Jacob P.
Job Details: 06/24/2020
WASHER-TOPLOAD GE GTW460ASJ9WW "Customer complaint of unit not filling with enough water and skipping the rinse portion of cycle. Found error 28 stored, invalid cycle selection while running. Performed pressure sensor test, failed. Unit doesn't fill with nearly enough, checked that pressure hose is clear, checks ok. Needs new control board.; ordrng 1 WH18X28642 (Control board)"
Near Bonney Lake, WA 98391
Branden W.
Job Details: 06/24/2020
RANGE GE JGBP90MEH1BC Customer complaint that oven does not ignite and 2 burners not igniting. Found failed ignitor causing oven to not heat. Replaced ignitor. Cleaned right burner heads. All checks good. ; used 1 WB13K21 (OVEN IGNITER-12" LEAD W/NUTS) from stock
Near Edgewood, WA 98372
Branden W.
Job Details: 06/24/2020
DISHWASHER SAMSUNG DW80K7050UG/AA 03 Customer complaint that dishwasher produces LC error and runs drain pump continuously. L1 line disconnected at dishwasher at time of service. L1 still powered. (Breaker on) unable to remove dishwasher from cavity without risk of damage to floor or cabinets. Dishwasher sitting on runner boards and very tight at top. Leveling feet all the way up. Advised customer they will need to remove dishwasher so service can be performed. Also advised dishwasher will need to be emptied prior to servicing. ; O-emld tckt
Near Lacey, WA 98516
Jacob P.
Job Details: 06/24/2020
RANGE SAMSUNG NE59J7850WG/AA Customer complaint of front left burner not regulating temps and upper convection fan not working. Found infinite switch not regulating temps. Good voltage to convection fan. Needs new infinite switch and convection fan.; ordrng 1 DG44-01005B (Infinite switch) and 1 DG96-00110F (Convection motor)
Near Olympia, WA 98516
Jacob P.
Job Details: 06/24/2020
WASHER-FRONT LOA SAMSUNG WF42H5000AW/A2 11 Customer complaint of broken door boot spring. Needs new door boot spring.; ordrng 1 DC97-04973B (Door boot spring)
Near Enumclaw, WA 98022
Branden W.
Job Details: 06/24/2020
DISHWASHER SAMSUNG DW80K5050UW/AA 01 "Installed new drain pump. Dishwasher drains but slowly. Cleaned all drain hoses in dishwasher. Hoses all clear. Still not draining fast enough. Sump assembly plastic casing rough at drain pump causing water turbulence and poor drain. Needs new sump assembly. ; ordrng 1 Sump, states that autho needed"
Near Enumclaw, WA 98022
Branden W.
Job Details: 06/24/2020
DISHWASHER KENMORE 58715182401 Customer complaint that dishwasher will not run. And if it does. Dishes are not cleaned. Unable to get dishwasher to run a cycle. 120v to board. No response from board. Needs new board and latch. Unable to test wash performance at time of service. ; ordrng 1 154712101 (CONTROL MODULE) and 1 A00099901 (LATCH)
Near Eatonville, WA 98328
Branden W.
Job Details: 06/18/2020
DRYER-ELECTRIC MAYTAG MED3500FW0 "Customer complaint that dryer is noisy. Found worn idler pulley causing noise. Replaced idler pulley. Vacuumed inside of dryer. Cycle tested. All checks ok. ; used 1 279640 (PULLEY,IDLER) from stock"
Near Graham, WA 98338
Branden W.
Job Details: 06/18/2020
WASHER-TOPLOAD MAYTAG MVWB865GW0 Installed new lid lock. Cycle tested. All checks ok
Near Olympia, WA 98506
Jacob P.
Job Details: 06/18/2020
RANGE WHIRLPOOL WFE540H0ES0 "Installed previously ordered bake element. Test cycled, all checks ok."
Near Olympia, WA 98502
Jacob P.
Job Details: 06/18/2020
DRYER-ELECTRIC GE GTDP300EM1WS "Installed previously ordered knob. Test cycled, all checks ok."
We serviced a
WASHER-FRONT LOA SAMSUNG WF419AAW/XAA 03 "Customer complaint that washer shakes and does not spin water out of clothes properly. Found spider assembly broken on basket. Needs new rear tub, basket, seal and shocks; ordrng 1 DC97-15328L (ASSY S.TUB BACK) and 1 DC97-15478A (ASSY DRUM) and 2 DC66-00
Near Graham, WA 98338
Branden W.
Job Details: 06/18/2020
Rear)s and 2 DC66-00470A (DAMPER SHOCK;FRONT)s and 1 DC69-00804A (SEAL TUB), states that autho needed"
Near Olympia, WA 98512
Jacob P.
Job Details: 06/18/2020
RANGE FRIGIDAIRE LFEF3011LWD "Installed previously ordered control board and overlay. Test cycled, all checks ok."
Near Tacoma, WA 98405
Branden W.
Job Details: 06/18/2020
DRYER-ELECTRIC WHIRLPOOL LEQ8000JQ0 Customer complaint that dryer timer will not advance. Found 120v to timer motor. Motor not driving. Needs new timer. Left voicemail to collect deductible. ; used 1 WP3406725 (TIMER) from stock
Near Olympia, WA 98512
Jacob P.
Job Details: 06/18/2020
WASHER-FRONT LOA GE GFW480SPK0DG "Customer complaint of unit shaking and making loud noise in spin cycle. Found unit with bad rear bearing. Needs new rear tub, tub gasket and basket.; ordrng 1 WH45X10137 (Basket assy) and 1 WH01X21994 (Tub gasket) and 1 WH45X10136 (Rear tub), states that autho needed"
Near Puyallup, WA 98372
Branden W.
Job Details: 06/18/2020
DISHWASHER SAMSUNG DW80K7050UG/AA 03 Installed new wash pump. Cycle tested. All checks ok
Near Tacoma, WA 98445
Branden W.
Job Details: 06/18/2020
WASHER-FRONT LOA GE GFW450SPK0DG "Customer complaint that washer shakes and smokes. Found broken basket causing drum to scrape front tub and door boot. Needs new rear tub, basket, seal, front tub and door boot. ; ordrng 1 WH45X22914 (WASHING MACHINE TUB REAR) and 1 WH45X23480 (BASKET ASM) and 1 WH08X10054 (TUB SEAL) and 1 WH45X22894 (TUB FRONT) and 1 WH08X20906 (WASHING MACHINE DOOR BOOT SEAL GASKET)"
Near Olympia, WA 98512
Jacob P.
Job Details: 06/18/2020
DISHWASHER LG LDF6920ST "Customer complaint of unit not washing and 'HE' error (heating circuit error). Found unit not filling with enough water and spray arms full of debris. Per service manual from LG, unit needs new thermistor and control board for 'HE' error. Unit also needs new upper and lower spray arms and case brake for wash results. Upper spray arm is discontinued. Called into HWA to inform of discontinued part, HWA to replace unit. Collected $60 deductible via check. Auth code IL03-00305738."
Near Lacey, WA 98516
Jacob P.
Job Details: 06/18/2020
WASHER-FRONT LOA SAMSUNG WF45N5300AV/US "Customer complaint of unit shaking and making loud sounds in spin cycle. Found pedestal very unlevel causing machine to go out of balance. Leveled pedestal. Test cycled, all checks ok."
Near Olympia, WA 98503
Jacob P.
Job Details: 06/18/2020
RANGE HOTPOINT RB790WK1WW "Customer complaint of unit still not heating properly. Found temp probe out of range. Needs new temp probe.; ordrng 1 WB23X5340 (Temp probe), states that autho needed"
Near Tacoma, WA 98445
Branden W.
Job Details: 06/18/2020
DISHWASHER GE GSD2100V55WW Installed new drain solenoid. Cycle tested. All checks ok
Near Lacey, WA 98513
Jacob P.
Job Details: 06/18/2020
DISHWASHER KITCHENAID KDPE234GPS0 "Customer complaint of dishes not drying. Test cycled unit in service mode, heating element and fans all functioning properly. Tested water temps at sink, 115°. Found no rinse aid in dishwasher. Informed customer that to achieve proper drying results, rinse aid is needed. Provided customer with sample pack of jet dry. Unit functioning as designed at time of service."
Near Tacoma, WA 98444
Jacob P.
Job Details: 06/18/2020
RANGE KENMORE 7909421340G "Installed previously piously ordered control board and overlay. Test cycled, all checks ok"
Near Tacoma, WA 98445
Branden W.
Job Details: 06/18/2020
DRYER-ELECTRIC SAMSUNG DVE55M9600W/A3 Customer complaint that sometimes dryer stops and clothes are wet. Dryer temps 175. Airflow is ok. Cleaned and calibrated moisture sensors. Cycle tested. No issues found.
Near DuPont, WA 98327
Jacob P.
Job Details: 06/18/2020
DISHWASHER GE GDF540HMF2ES "Installed previously ordered spray arm and manifold. Test cycled, all checks ok."
Near Olympia, WA 98513
Jacob P.
Job Details: 06/18/2020
DISHWASHER FISHER PAYKEL DD24SAX9 "Upon arrival, customer informed that plumber did not snake drain line and is instead going to hook up drain hose to garbage disposal, so drain hose needs to be rerouted under the sink. Installed unit, ran drain hose to garbage disposal. Test cycled, all checks ok."
Near Tacoma, WA 98445
Branden W.
Job Details: 06/18/2020
WASHER-FRONT LOA SAMSUNG WV55M9600AW/A5 01 "Customer complaint that washer will not finish cycle. Sometimes stop in the beginning. Sometimes before spin. Cycle tested in service cycle, rinse and spin and quick wash. No issues found at this time. Advised to call if issues return."
Near Gig Harbor, WA 98332
Branden W.
Job Details: 06/18/2020
DISHWASHER JENN-AIR JDB9800CWP2 Installed new touchpad and control. Cycle tested. All checks good.
Near Lacey, WA 98503
Jacob P.
Job Details: 06/18/2020
WASHER-FRONT LOA SAMSUNG WV60M9900AV/A5 01 "Customer complaint of unit not draining. Found debris blocking impeller. Removed debris. Test cycled, all checks ok."
Near Olympia, WA 98503
Jacob P.
Job Details: 06/18/2020
RANGE HOTPOINT RB790WK1WW "Installed previously ordered control board and overlay. Test cycled, all checks ok."
Near Olympia, WA 98513
Jacob P.
Job Details: 06/18/2020
DRYER-ELECTRIC SAMSUNG DV45K6500EV/A3 11 "Customer complaint of squealing sound. Found worn idler pulley and seized roller causing sound. Replaced idler pulley and cleaned roller. Test cycled, all checks ok.; used 1 DC93-00634A (Idler pulley) from stock"
Near Tumwater, WA 98501
Jacob P.
Job Details: 06/18/2020
DISHWASHER SAMSUNG DW80J7550UG "Installed previously ordered drain pump. Test cycled, all checks ok."
Near Tacoma, WA 98422
Branden W.
Job Details: 06/18/2020
WASHER-FRONT LOA SAMSUNG WF45H6300AG/A2 Installed new main board. Cycle tested in diagnostic cycle and quick wash. All checks ok. Secured drain hose to drain with zip tie.
Near Edgewood, WA 98372
Branden W.
Job Details: 06/18/2020
DRYER-ELECTRIC SAMSUNG DV50K8600EW/A301 Customer complaint that unit won't start after pressing the start button. Found idler pulley seized and wore through causing belt to come off. Replaced idler pulley cycle tested all checks ok. ; used 1 DC93-00634A (IDLER ASSEMBLY) from stock
Near Puyallup, WA 98374
Branden W.
Job Details: 06/18/2020
WASHER-FRONT LOA WHIRLPOOL WFW95HEDC0 Installed new air trap and pressure switch. Cycle tested. All checks ok.
Near DuPont, WA 98327
Jacob P.
Job Details: 06/18/2020
COOKTOP KITCHENAID KGCK366VSS01 "Installed previously ordered igniter. Igniter still sparking inconsistently. Needs new spark module.; ordrng 1 WPW10110486 (Spark module), states that autho needed"
Near Olympia, WA 98502
Jacob P.
Job Details: 06/18/2020
WASHER-TOPLOAD MAYTAG MVWB865GW0 "Installed previously ordered lid lock. Test cycled, all checks ok."
Near Bonney Lake, WA 98391
Branden W.
Job Details: 06/18/2020
RANGE WHIRLPOOL WFE540H0ES0 Customer complaint that range made hissing noise then tripped breaker. Found terminal block melted. Needs new block and power cord. Advised customer that power cord is not part of appliance and will need to provide a new cord. Next visit 6-22 10-2; ordrng 1 WPW10245259 (BLOCK-TERM)
Near Tacoma, WA 98422
Jacob P.
Job Details: 06/17/2020
DRYER-ELECTRIC GE DCVH480EK0WW "Installed previously ordered idler pulley. Test cycled, all checks ok"
Near Orting, WA 98360
Branden W.
Job Details: 06/17/2020
DRYER-ELECTRIC FISHER PAYKEL DE7027G1US Installed new main board. Cycle tested. All checks ok.
Near Tacoma, WA 98404
Jacob P.
Job Details: 06/17/2020
DISHWASHER WHIRLPOOL WDT720PADM2 "Installed previously ordered wash pump. Test cycled, all checks ok"
Near Steilacoom, WA 98388
Branden W.
Job Details: 06/17/2020
DRYER-ELECTRIC SAMSUNG DV42H5000EW/A3 04 Customer complaint that dryer will not heat. Found open heating element causing no heat. Replaced element. Cycle tested. All checks ok. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock
Near Gig Harbor, WA 98335
Branden W.
Job Details: 06/17/2020
WASHER-TOPLOAD MAYTAG MVWB835DW1 Installed new console. Cycle tested. All checks ok.
Near Gig Harbor, WA 98335
Branden W.
Job Details: 06/17/2020
DRYER-ELECTRIC SAMSUNG DV45K6200EW/A3C2 Customer complaint unit making a squealing sound. Found worn idler pulley causing noise. Replaced pulley vacuumed inside of dryer. Cycle tested. All checks ok. ; used 1 DC93-00634A (IDLER ASSEMBLY) from stock
Near Orting, WA 98360
Jacob P.
Job Details: 06/17/2020
DRYER-ELECTRIC GE GFD48ESPK0DG "Installed previously ordered hi limit and replaced connector. Test cycled, all checks ok."
Near Graham, WA 98338
Jacob P.
Job Details: 06/17/2020
OTHER FRIGIDAIRE PLHS68EESB2 "Installed previously ordered bypass system, frame and paddle. Test cycled, all checks ok."
Near Puyallup, WA 98371
Branden W.
Job Details: 06/17/2020
DRYER-ELECTRIC SAMSUNG DVE50M7450W/A3 Customer complaint clothes are coming out to hot. Says they are getting a h3c code. Found shorted heating element causing constant heat. Replaced element. Vacuumed inside of dryer. Cycle tested. All checks ok. ; used 1 DC47-00019A (HEATER-DRY) from stock
Near Sumner, WA 98391
Branden W.
Job Details: 06/17/2020
WASHER-FRONT LOA SAMSUNG WF45K6500AV/A2 51 Customer complaint that washer rattles in spin. Found bottom screws securing front panel loose causing rattle. Tightened screws. Advised floor is not firm. Washer checks good.
Near Eatonville, WA 98328
Jacob P.
Job Details: 06/17/2020
WALL OVEN SAMSUNG NQ70M7770DG/AA "Customer complaint of door unmounted. Opened hinges and remounted door. Test cycled, all checks ok."
Near Eatonville, WA 98328
Jacob P.
Job Details: 06/17/2020
WASHER-TOPLOAD SAMSUNG WA52M7750AV/A4 "Installed previously ordered wire harness, ui board and mems sensor. Test cycled with load, all checks ok"
Near Eatonville, WA 98328
Jacob P.
Job Details: 06/17/2020
WASHER-TOPLOAD LG WT1501CW Customer complaint of debris being deposited into clothes. Found buildup in dispenser drawer and under washplate. Cleaned out dispenser drawer and under washplate. Advised customer to run a few clean cycles back to back to help loosen and wash out old detergent build up. Machine functioning as designed.
Near Graham, WA 98338
Branden W.
Job Details: 06/17/2020
WASHER-TOPLOAD KENMORE 11024922202 "Customer complaint of unit banging in spin cycle and flooding, found unit's pressure switch sticking causing washer to not stop filling and overflow. Found worn suspension pads. Ordered pressure switch and suspension pads rescheduled for 06/19 8-12; ordrng 1 W10337780 (SWITCH-WL) and 1 285219 (PAD) and 1 285744 (PADS (PACK OF 3))"
Near Tacoma, WA 98408
Jacob P.
Job Details: 06/17/2020
DRYER-ELECTRIC MAYTAG GEW9250SU0 "Customer complaint of unit shutting down about 30 minutes into cycle, then is unable to turn the machine back on. Found that after running dryer for a few minutes, locking control, turning off the dryer, and then unlocking control, dryer will not turn back on. Needs new main control. Control board is discontinued, AHS to supply parts. ; ordrng 1 8546219 (Control board), states that autho needed"
Near Enumclaw, WA 98022
Branden W.
Job Details: 06/17/2020
DISHWASHER SAMSUNG DW80K5050UW/AA 01 Customer complaint that dishwasher has OC error. And will not drain. Found failed drain pump causing poor drain. Needs new pump. Next visit 6-18 10-2; ordrng 1 DD31-00005A (Drain pump) and 1 DD66-00045A (VANE-CHECK)
Near Enumclaw, WA 98022
Branden W.
Job Details: 06/17/2020
WASHER-TOPLOAD WHIRLPOOL WTW8500DC0 Installed new tub ring.
Near Tacoma, WA 98446
Jacob P.
Job Details: 06/17/2020
DISHWASHER KITCHENAID KDTM404EBS1 "Customer complaint of unit leaking. Found diverter motor seal worn and leaking. Needs new sump assy.; ordrng 1 W10861526 (Sump assy), states that autho needed"
Near Spanaway, WA 98387
Jacob P.
Job Details: 06/17/2020
DISHWASHER SAMSUNG DW80F600UTS/AA 01 Customer complaint of leak. Found vent motor not sealing all the way causing moisture to get into venting system. Needs new vent assy.; ordrng 1 DD94-01045A (Vent assy)
Near Orting, WA 98360
Branden W.
Job Details: 06/17/2020
WASHER-FRONT LOA WHIRLPOOL WFW8540FW1 "Customer complaint that washer makes a grinding noise while washing. Found rotor bolt broken off inside drive shaft. Needs new wash basket, rear tub and rotor. ; ordrng 1 WPW10544980 (ROTOR) and 1 W10901030 (TUB-OUTER) and 1 W11253212 (Screw) and 1 W10870751 (Stator)"
Near Puyallup, WA 98374
Jacob P.
Job Details: 06/17/2020
RANGE KENMORE 7909912340A Customer complaint of bottom panel worn through and has holes in it. Needs new bottom panel.; ordrng 1 316400601 (Bottom panel)
Near Tacoma, WA 98445
Branden W.
Job Details: 06/12/2020
WASHER-TOPLOAD KENMORE 11027741600 Installed previously ordered dog agits and dispenser. Test cycled all checks ok.
Near Puyallup, WA 98374
Jacob P.
Job Details: 06/12/2020
WALL OVEN MAYTAG MEW7530DS01 "Installed previously ordered control board. Test cycled, all checks okx"
Near Tacoma, WA 98404
Branden W.
Job Details: 06/12/2020
LAUNDRY CENTER KENMORE 2661532413 "Installed new wire harness, motor, main board. Dryer timer. Cycle tested quick wash. All checks good."
Near Gig Harbor, WA 98335
Branden W.
Job Details: 06/12/2020
WASHER-TOPLOAD LG WT5070CW Installed new inlet valve. Cycle tested. All checks ok.
Near Olympia, WA 98502
Jacob P.
Job Details: 06/12/2020
DISHWASHER LG LDS5040ST "Installed previously ordered control board. Test cycled, all checks ok. Leveled machine."
Near Gig Harbor, WA 98335
Branden W.
Job Details: 06/12/2020
WASHER-TOPLOAD MAYTAG MVWB835DW0 Cut off seized washplate. Replaced transmission. Installed new washplate. Cycle tested. All checks ok.
Near Auburn, WA 98002
Jacob P.
Job Details: 06/12/2020
DRYER-ELECTRIC KENMORE 11069422801 "Installed previously ordered timer. Test cycled, all checks ok. Performed air flow test, yellow. Advised customer that vent needs to be cleaned soon."
Near Roy, WA 98580
Branden W.
Job Details: 06/12/2020
DISHWASHER KITCHENAID KDFE104DBL3 Customer complaint that dishwasher is not working. Found 120v to wash pump. Pump fails to run. Needs new wash pump. Declined to repair at this time.
Near Orting, WA 98360
Jacob P.
Job Details: 06/12/2020
DRYER-ELECTRIC GE GFD48ESPK0DG Customer complaint of no power in dryer. Found high limit burnt causing no power. Needs new high limit t stat.; ordrng 1 WE04X10187 (High limit)
Near Tacoma, WA 98409
Jacob P.
Job Details: 06/12/2020
WASHER-TOPLOAD WHIRLPOOL LSR8233EQ0 "Customer complaint of unit still leaking. Test cycled, found stand pipe backing up and overflowing. Found no issues with machine, advised customer they will need a plumber."
Near Olympia, WA 98513
Jacob P.
Job Details: 06/12/2020
WASHER-TOPLOAD MAYTAG MVWB835DW3 "Customer complaint of unit making squealing sound during full and during spin. Test cycled all components, unable to verify complaint. Advised customer to call back if problem persists."
Near Olympia, WA 98513
Jacob P.
Job Details: 06/12/2020
WASHER-TOPLOAD SAMSUNG WA40J3000AW/A2 "Customer complaint of moisture on display and unit making vibration. Found back panel loose causing vibration. Advised customer that moisture on display is from steam inside the basket, nothing wrong with unit. Test cycled multiple times, all checks ok."
Near Olympia, WA 98502
Jacob P.
Job Details: 06/12/2020
WASHER-TOPLOAD MAYTAG MVWB865GW0 "Installed previously ordered console and control board. Still same issue. Tested in service mode, unable to lock lid. Needs new lid lock.; ordrng 1 W10810403 (Lid lock)"
Near Tacoma, WA 98444
Jacob P.
Job Details: 06/12/2020
DRYER-ELECTRIC KENMORE 11060022010 "Customer complaint of unit not heating. Found operating thermostat not cycling temps correctly. Replaced operating t stat. Test cycled, all checks ok.; used 1 WP3387134 (Operating Tstat) from stock"
Near Tacoma, WA 98406
Branden W.
Job Details: 06/12/2020
RANGE LG LRE3083ST/01 Customer complaint that oven temps drop and are off. Found unit fails to heat up to proper temp (tested at 450) also found temps about 45 degrees low. Relay intermittently fails to close. Needs new relay board and temp probe. Declined to repair at this time.
Near Olympia, WA 98512
Jacob P.
Job Details: 06/12/2020
RANGE FRIGIDAIRE LFEF3011LWD Customer complaint of unit not heating. Found common relay stuck not sending voltage to elements. Needs new control board and overlay.; ordrng 1 5304518660 (Control board) and 1 316220722 (Overlay)
Near Tacoma, WA 98445
Branden W.
Job Details: 06/12/2020
DISHWASHER WHIRLPOOL WDT780SAEM1 Installed new detergent dispenser. Cycle tested. All checks ok.
Near Puyallup, WA 98374
Branden W.
Job Details: 06/12/2020
WASHER-TOPLOAD LG WT5270CW Customer complaint that wash plate bolt came loose. Reinstalled bolt with loctite. All checks ok.
Near Puyallup, WA 98374
Branden W.
Job Details: 06/12/2020
WASHER-TOPLOAD SAMSUNG WA45M7050AW/A4 03 "Customer complaint that washer is grinding in spin. Found stripped splines on rotor and clutch causing noise and poor operation. Needs new clutch and motor assemblies. ; ordrng 1 DC97-16984A (ASSY CLUTCH) and 1 DC93-00309B (ASSY DD BLDC), states that autho needed"
Near Olympia, WA 98502
Jacob P.
Job Details: 06/12/2020
DRYER-ELECTRIC GE GTDP300EM1WS Customer complaint of unit not starting. Found knob shaft cracked causing timer not to turn. Needs new knob.; ordrng 1 WE1M964 (Knob)
Near Tacoma, WA 98445
Branden W.
Job Details: 06/12/2020
DISHWASHER GE GSD2100V55WW Customer complaint that dishwasher will not drain. Found drain solenoid melted causing no drain. Needs new solenoid. Next visit 6-17 1-5; ordrng 1 WD21X10268 (BRACKET & SOLENOID) and 1 WD1X1316 (ARMATURE&LNK)
Near Spanaway, WA 98387
Jacob P.
Job Details: 06/12/2020
DRYER-ELECTRIC KENMORE 11069133413 "Customer complaint of 'AF' error code and dryer making squealing sound. Found worn idler pulle causing squealing sound. Performed air flow test, failed. Advised customer that AF error is restricted air flow and that vents need to be cleaned. Needs idler pulley.; ordrng 1 279640 (Idler pulley)"
Near Olympia, WA 98501
Jacob P.
Job Details: 06/11/2020
DRYER-ELECTRIC KENMORE 11096584100 "Customer complaint of dryer not heating. Found open high limit causing no heat. Also found cracked and worn belt. Replaced high limit, cut off and belt. Cleaned idler pulley and rear rollers. Test cycled, all checks ok. Ran air flow test, yellow. Advised customer vent needs to be cleaned soon.; used 1 661570V (Belt), and 1 279769 (Cut off) from stock"
Near Puyallup, WA 98371
Branden W.
Job Details: 06/11/2020
DISHWASHER WHIRLPOOL WDT710PAYM6 Customer complaint that dishwasher will not drain. Found clog in high loop check valve hose. Needs new hose. Dishwasher to panel removed and mounting screws removed prior to service as customer replaced drain hose. Declined to repair at this time.
Near Sumner, WA 98391
Branden W.
Job Details: 06/11/2020
DISHWASHER SAMSUNG DW80M9960US/AA Installed new drain pump. Cycle tested x3. All checks good. Unable to reinstall mounting screws as they were removed prior to service.
Near Olympia, WA 98513
Jacob P.
Job Details: 06/11/2020
OVEN/STOVE GE PGS908SEM1SS "Customer complaint that bake doesn't ignite. Found 120V to igniter. Needs new igniter. Replaced igniter. Test cycled, all checks ok.; used 1 Wb13k21 (Igniter) from stock"
Near Sumner, WA 98391
Branden W.
Job Details: 06/11/2020
RANGE HOTPOINT RB7540N5WH Customer complaint that storage drawer does not fully close on range. Straightened rails. No mechanical failure. Advised to not add too much weight in drawer.
Near Tacoma, WA 98408
Branden W.
Job Details: 06/11/2020
DRYER-ELECTRIC GE DBLR333EE1WW "Customer complaint that dryer is squealing. Found front drum bearing and glides worn through. Also found worn rear bearing causing noise. Needs new front glides, bearing and rear bearing. ; ordrng 1 WE3M26 (DRYER FRONT DRUM BEARING) and 2 WE1M504 (DRYER FRONT BEARING DRUM SLIDE - WHITE)s and 2 WE1M1067 (DRYER FRONT BEARING DRUM SLIDE - GREEN)s and 1 WE1M462 (DRYER DRUM SLEEVE) and 1 WE1M461 (O RING)"
Near Olympia, WA 98506
Jacob P.
Job Details: 06/11/2020
RANGE WHIRLPOOL WFE540H0ES0 Customer complaint of long preheat times. Found open bake element causing no heat. Needs new bake element.; ordrng 1 W10779716 (Bake element)
Near Puyallup, WA 98374
Branden W.
Job Details: 06/11/2020
WASHER-FRONT LOA WHIRLPOOL WFW95HEDC0 F3 e1. F6 e3. F8 e3 errors stored. Customer complaint that washer will stop and produce f3 e1 error and run pump. Has to unplug unit to reset. Needs updated air trap assembly and pressure switch per tech guide. Next service 6-16 1-5; ordrng 1 W10903220 (Air trap) and 1 WPW10448876 (WL switch)
Near Olympia, WA 98513
Jacob P.
Job Details: 06/11/2020
DISHWASHER FISHER PAYKEL DD24SAX9 Uninstalled dish drawer. Left unit uninstalled so plumber can fix drain issue.; schdld next appmnt for 6/16 TUE 8-12
Near Tumwater, WA 98501
Jacob P.
Job Details: 06/11/2020
DISHWASHER SAMSUNG DW80J7550UG Customer complaint of loud vibration at the beginning of the cycle. Found drain pump with bad bearing causing vibration. Needs new drain pump.; ordrng 1 DD31-00016A (Drain pump)
Near Olympia, WA 98503
Jacob P.
Job Details: 06/11/2020
RANGE HOTPOINT RB790WK1WW "Customer complaint of unit not heating. Found unit preheating to proper temps, then doesn't continue to heat. Needs new control board and overlay.; ordrng 1 WB27K10358 (Control board) and 1 WB27K10170 (Overlay)"
Near DuPont, WA 98327
Jacob P.
Job Details: 06/11/2020
DRYER-ELECTRIC SAMSUNG DV45K6500EV/A3 01 Customer complaint of thumping noise while running. Found crack in drum causing thump. Needs new drum assy.; ordrng 1 DC97-14849A (Drum assy)
Near DuPont, WA 98327
Jacob P.
Job Details: 06/11/2020
COOKTOP KITCHENAID KGCK366VSS01 Customer complaint of front left burner not igniting. Found bad igniter. Needs new igniter.; ordrng 1 WP9782116 (Igniter)
Near Tacoma, WA 98498
Jacob P.
Job Details: 06/09/2020
RANGE SAMSUNG NX58M6850SG/AA "Customer complaint that when baking cakes in upper oven, not cooking all the way and cooking unevenly. Tested temps in oven, checks ok. Advised customer that upper oven is convection only and to wait 10-15 minutes after oven preheat to achieve true temps. Also advised to use regular bake in lower oven while baking cakes, cookies, etc. Oven functioning as designed at time of service."
Near Tacoma, WA 98408
Branden W.
Job Details: 06/09/2020
DISHWASHER WHIRLPOOL WDT710PAHW1 Customer complaint that dishwasher will not wash. Found loose connection at wash pump causing no wash motor operation. Reseated connection. Cycle tested pump x15. All checks ok at this time.
Near Bonney Lake, WA 98391
Branden W.
Job Details: 06/09/2020
WASHER-TOPLOAD KENMORE 11024052300 Customer complaint that washer leaves oil stains on clothes. Found slude built up under agitator. Cleaned agitator. Advised to run clean cycles. Washer operates normally.
Near Fife, WA 98424
Jacob P.
Job Details: 06/09/2020
DRYER-ELECTRIC MAYTAG MED5100DW0 "Performed pm check. Air flow check green, temps cycling in range. All checks ok."
Near Graham, WA 98338
Branden W.
Job Details: 06/09/2020
WASHER-TOPLOAD MAYTAG MVWB865GW0 "Customer complaint of unit console locking up, not being able to change cycle and not starting. Found console not responding. Needs board ; ordrng 1 W11135391 (Console assembly) and 1 W11162440 (CNTRL-ELEC)"
Near Olympia, WA 98513
Jacob P.
Job Details: 06/09/2020
DISHWASHER WHIRLPOOL WDT720PADM3 "Installed previously ordered spray arm, adjusters and stoppers. Test cycled, all checks ok."