We serviced a
GE WASHER-FRONTLOAD
Model GFWH1400D0WW
Near Dallas, TX 75238
Chris
Job Details:
05/06/2022
Customer concern is unit won't run or spin. No motor movement. Ohmed motor and speed sensor. Check good. Called tech line. Determined from. Diagnostics that unit has bad inverter. Due to cost of part customer will replace unit.
We serviced a
SAMSUNG REFRIGERATOR
Model RFG237AARS
Near Dallas, TX 75240
Patrick
Job Details:
05/06/2022
"Customer concern, water under pantry drawer. Confirmed. Found evap drain clear. Found evap drip pan heavily rusted, found evap front cover heavily rusted. Water dripping from corroded components bypassing drain. Must replace. ; O-emld tckt"
We serviced a
GE COOKTOP
Model JGP630BEK1BB
Near Plano, TX 75024
Chris
Job Details:
05/06/2022
"Customer concern is unit not sparking. Module getting power but no spark at electrode. Multiple electrodes cracked and burner switches broken. Will need new spark module, switch harness and electrodes. Front right burner seized into cooktop. ; ordrng 1 WB16K10056 (burner large) and 1 WB13X32509 (Spark module) and 1 WB18T10338 (switch harness) and 2 WB13K10014 (electrode)s"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near University Place, WA 98466
Cejay
Job Details:
05/06/2022
Installed previously ordered heater. Cycle tested unit all checks good
We serviced a
MAYTAG DISHWASHER
Model MDB7749AWM1
Near Wylie, TX 75098
Patrick
Job Details:
05/06/2022
"Customer concern, unit intermittently stops during cycle and start button blinks as if door was opened. Found door latch not catching solidly. Bent frame towards control panel. Door now shuts with positive latch grab. Unit operating normally at this time."
We serviced a
KENMORE REFRIGERATOR
Model 7957402411
Near Frisco, TX 75034
Chris
Job Details:
05/06/2022
Replaced icemaker. Cycled and filled good.
We serviced a
KENMORE REFRIGERATOR
Model 79574025412
Near McKinney, TX 75070
Chris
Job Details:
05/06/2022
Customer concern is not making ice. Manually cycled icemaker and would move a quarter turn and stop. Would not fully cycle. Will need new icemaker assembly. ; ordrng 1 EAU62563503 (Motor ac)
We serviced a
SAMSUNG REFRIGERATOR
Model RS27T5200SR/AA
Near Allen, TX 75002
Chris
Job Details:
05/06/2022
Customer concern is dispenser not working and things freezing in ff section. Found no broken wires in door. Called tech line and went through visual support. Checked power at control and found zero volts going to auger motor or dispenser. Per tech line need to replace main board. ; O-emld tckt
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5200AP/A2 11
Near Lewisville, TX 75056
Chris
Job Details:
05/06/2022
Customer concern is unit not powering on. Verified correct voltage at outlet and out of noise filter. No power being distributed from any control board. Will need to replace control boards. ; ordrng 1 DC92-01621D (ASSY PCB MAIN) and 1 DC92-01531B (ASSY PCB KIT) and 1 DC92-01622G (ASSY PCB SUB)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Wylie, TX 75098
Patrick
Job Details:
05/06/2022
"Customer concern, unit not cooling. Confirmed. Found overload relay tripping. Tested with known good relay. Unit began operating normally. Must replace overload relay. ; O-emld tckt"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WA5471ABP/XAA 01
Near Puyallup, WA 98374
Cejay
Job Details:
05/06/2022
Installed previously ordered motor drain clutch. Cycle tested unit. Washer now spinning correctly all checks good.
We serviced a
WHIRLPOOL OTHER
Model WRS315SDHB00
Near Rowlett, TX 75088
Chris
Job Details:
05/06/2022
Replaced icemaker. Cycled and filled good.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV448AEP/XAA
Near Spanaway, WA 98387
Cameron M.
Job Details:
05/06/2022
"Customer concern is that dryer does not heat. Preformed airflow test failed (yellow).found open heating element, causing unit to not heat . Needs new element. Installed new element. Cleaned and Vacuumed inside of unit. Cleaned and calibrated moisture sensors. Cycle tested unit, all checks good. Advised customer on dryer vent duct needs to be cleaned asap. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFID2426TS4A
Near Graham, WA 98338
Cameron M.
Job Details:
05/06/2022
"Customer concern is that wasing,clean,sanitized lights flashing and door does not close. Tested continuity of door door switch, failed. Found open door switch, causing unit to not start cycle. Unable to fully test unit as unit cannot determine door position. Needs new door switch. Follow up visit scheduled for 5/11 1-5; ordrng 1 5304516818 (LATCH ASSEMBLY)"
We serviced a
KENMORE DRYER-ELECTRIC
Model 11086581100
Near Spanaway, WA 98387
Cejay
Job Details:
05/06/2022
Installed previously ordered motor. Cycle tested unit all checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWP576KW0
Near Richardson, TX 75082
Chris
Job Details:
05/05/2022
Customer concern is unit not washing and sometimes not draining. Found error for motor stored. Cleared error. Ran multiple test cycles and cycle with load. Unable to recreate any issue. Customer will monitor and if issue continues contact Lowes.
We serviced a
KENMORE REFRIGERATOR
Model 11172795120
Near Dallas, TX 75211
Patrick
Job Details:
05/05/2022
"Customer concern, pantry ui inop. Eref error code. Flow meter. Found ui unplugged, connector very difficult to get clipped in. Repaired. Ice maker turned on but no water connected to unit caused flow meter error."
We serviced a
FRIGIDAIRE COOKTOP
Model FGC30S4ASB
Near Richardson, TX 75081
Chris
Job Details:
05/05/2022
Replaced spark module. Also found outlet unit is plugged into is dead. Customer will need to replace outlet. Tested on another outlet and checks good.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near Irving, TX 75060
Chris
Job Details:
05/05/2022
Customer concern is unit not making ice. Found icemaker and iceroom are frozen over. Will need to install icemaker service kit per Samsung. ; ordrng 1 DA82-02673 (Icemaker kit)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204EBL0
Near Plano, TX 75093
Chris
Job Details:
05/05/2022
Customer concern is not washing or dissolving soap pod. Found diverted will not stop running preventing water from getting to upper spray arm. Will need new sump assembly. ; ordrng 1 WPW10605058 (pump&motor)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4816FW2
Near Eatonville, WA 98328
Cameron M.
Job Details:
05/05/2022
"Customer concern is that washer gets stuck in cycle between sensing and wash. Found unit timing out during cold water fill portion of cycle. Checked for clogged inlet, clear. Found stuck inlet valve causing washer to time out in fill portion of cycle. Follow up visit scheduled for 5/13 8-12; ordrng 1 W11210459 (valve)"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDC200XW1
Near Tacoma, WA 98406
Cejay
Job Details:
05/05/2022
Installed previously ordered timer and thermal fuse. Cleaned and lubed rear rollers. Cycle tested unit all checks good
We serviced a
KENMORE REFRIGERATOR
Model 596.73503201
Near Dallas, TX 75217
Patrick
Job Details:
05/05/2022
"Customer concern, ff section not cooling. Fz section ok. Found frosted over fz evap. No voltage to heater from adc board. Must replace adc board and defrost termination thermostat. ; O-emld tckt"
We serviced a
KENMORE REFRIGERATOR
Model 79572053114
Near Dallas, TX 75217
Patrick
Job Details:
05/05/2022
"Customer concern, unit not cooling. Confirmed. Compressor running, all fans running. Low side 50psi while running. Must replace compressor. ; O-emld tckt"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS
Near Tacoma, WA 98408
Cejay
Job Details:
05/05/2022
Installed previously ordered dispenser. Cycle tested unit. All checks good
We serviced a
GE RANGE
Model PGS950SEF3SS
Near Puyallup, WA 98373
Cameron M.
Job Details:
05/05/2022
"Customer concern is that range display and oven control does not power. Verified power supply to control good 120v. Found failed touch board, causing display to not function as well as none functional oven controls.needs new touch board. Follow up visit scheduled for 5-13 1-5 ; ordrng 1 WB27X21183 (glass and touch board)"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WV55M9600AV/A5 03
Near Puyallup, WA 98375
Cameron M.
Job Details:
05/05/2022
"Customer concern is that washer is missing pressure pad to activate lid lock. Follow pressure pad missing, causing unit to not start cycle. Found temporary solution to switch trigger. Cycle tested unit, unit produces 1lc (leak) error caused by hardened fabric softener in dispenser resulting in over flowing water from dispenser. Requires second tech. Customer declined repair at this time."
We serviced a
LG DISHWASHER
Model LDF5545SS
Near Tacoma, WA 98408
Cejay
Job Details:
05/05/2022
Customer concern is that dishwasher shows AE error code. Checked float switch good. No signs of moisture in leak tray. Cycle tested dishwasher multiple times no signs of leaks. Checked drain for clog. Customer did have plumbing issues with draining around the time of malfunction. Dishwasher working as designed at time of service. Advised customer if issues persists to call and schedule another appointment.
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTSS2
Near Forney, TX 75126
Patrick
Job Details:
05/05/2022
Replaced inlet valve. Tested unit. All checks good
We serviced a
LG WASHER-TOPLOAD
Model WT1201CW
Near Forney, TX 75126
Patrick
Job Details:
05/05/2022
"Customer concern, unit stops mid cycle. Pe error code. Pressure error, sensor tests good, 22 ohm, must replace main pcb per svc manual. Also, found drain pump impeller detached from motor, must replace drain pump. Control board listed as backorder order ahs to supply parts. ; ordrng 1 4681EA1007A (Drain pump) and 1 EBR75857901 (Main pcb)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model LXR7244JQ1
Near Spanaway, WA 98387
Cejay
Job Details:
05/05/2022
Installed previously ordered timer. Cycle tested washer all checks good
We serviced a
KENMORE REFRIGERATOR
Model 11160512912
Near McKinney, TX 75070
Chris
Job Details:
05/05/2022
Customer concern is ff section not cooling. Found ice build up in freezer air channel preventing ff section from getting cold air. Cleared ice. Instructed customer on loading and space behind unit for airflow. Unit checks good.
We serviced a
JENN-AIR DISHWASHER
Model JDB9800CWS2
Near Plano, TX 75025
Chris
Job Details:
05/05/2022
Customer concern is unit won't power on. Internal tub lights flickering. DC volts going to control panel. Lights being supplied power from control board. Will need new control panel and main board. ; ordrng 1 W11179176 (panel-cntl) and 1 W10866121 (cntrl-elec)
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5200EP/A3 03
Near Puyallup, WA 98374
Cameron M.
Job Details:
05/05/2022
"Customer concern is that dryer does not heat. Preformed airflow test failed (yellow). Verified power supply, good 240v supplied. Found open heating element, causing unit to not heat during operation. Also found failed rear right roller, causing noise during operation. Found seized idler pulley causing noise during operation. Needs new element, idler pulley, and roller. Installed new idler pulley, element and roller. Cleaned and calibrated moisture sensors. Cleaned and Vacuumed inside of unit. Advised customer ducting needs to be cleaned asap before use resumes to prevent further issues. ; used 1 DC97-14486A (DUCT HEATER), 1 DC93-00634A (IDLER ASSEMBLY), and 1 DC97-16782A (DRUM ROLLER) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB6160AWW
Near Carrollton, TX 75007
Chris
Job Details:
05/05/2022
Came to install inlet vavle. Found supply valve under sink unable to close. Advised Customer that a plumber will be necessary to complete repair.; O-emld tckt
We serviced a
SAMSUNG RANGE
Model NE58K9500SG/AA 02
Near Orting, WA 98360
Cameron M.
Job Details:
05/05/2022
"Installed previously ordered cooktop. Cycle tested unit, all checks good."
We serviced a
MAYTAG DRYER-GAS
Model DG303
Near Garland, TX 75042
Chris
Job Details:
05/05/2022
Replaced blower wheel. Tested. Unit running and heating good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model LAT2300AAE
Near Rowlett, TX 75088
Patrick
Job Details:
05/05/2022
"Customer concern, unit not drain. Good motor during spin. Not drain. Found thrown drain belt. Rodent threw belt. Unit operating normally at this time. All checks ok."
We serviced a
KENMORE REFRIGERATOR
Model 10650043711
Near Dallas, TX 75254
Chris
Job Details:
05/04/2022
Customer concern is food is freezing in ff section. Found ff damper stuck open causing constant cold air when evap fan runs. Will need new control and damper. ; ordrng 1 W11216945 (diffuser) and 1 W11174842 (contrl-box)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814QS0
Near Dallas, TX 75209
Patrick
Job Details:
05/04/2022
"Customer concern, unit leaking from control box. Muddy replace drain ferrule per service flash rf1504.; O-emld tckt"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF210ANW/XAA
Near Puyallup, WA 98375
Cameron M.
Job Details:
05/04/2022
"Customer concern is that washer leaks a lot of water. Found broken basket support, causing basket to make contact with basket inducing major leak. Cleaned water mess,and cleared water from unit. Needs new front tub,rear tub, tub seal, basket assembly. Customer declined repair. Advised to not use washer as unit is leaking heavily. Also advised customer to not restore power."
We serviced a
GE RANGE
Model JTP17WDY2WW
Near Richardson, TX 75080
Chris
Job Details:
05/04/2022
Customer concern is unit shutting off after starting. Unit did shut off while testing. After restarting a couple times unit starts and heats good. Unit will need new clock/control. Part is NLA.
We serviced a
GE DISHWASHER
Model GDT720SSF4SS
Near Frisco, TX 75035
Chris
Job Details:
05/04/2022
Customer concern is unit still leaks. Found door still wasn't closing smooth. Uninstalled unit and door closed good. Will need new door switch. Not grabbing door as tight as it should. ; ordrng 1 WD21X10490 (latch tub)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX655DW1
Near Dallas, TX 75212
Patrick
Job Details:
05/04/2022
Replaced agitator. Tested unit. Needs transmission and clutch. ; rqstng P&A on 1 W11454734 (Gear case) and 1 W10721967 (Clutch)
We serviced a
KENMORE LAUNDRY CENTER
Model 41761732810
Near Federal Way, WA 98023
Cameron M.
Job Details:
05/04/2022
Customer concern is that washer fills with water but does not wash. Found E54( motor TrIac error) VIA service mode. Verified complaint by cycle testing unit unit filled then stopped all function and flashed washing led.needs new main control and wire harness. Advised customer to call when parts arrive. ; ordrng 1 5304520336 (WIRING HARNESS) and 1 5304526220 (BOARD)
We serviced a
GE WASHER-TOPLOAD
Model GTW335ASN0WW
Near Dallas, TX 75211
Patrick
Job Details:
05/04/2022
Inlet hose filled gallon in ten sec. Good. Unit failed low flow/pressure sensor test. Twice. Pressure sensor accurate. Must replace inlet valve. P/n WH13X25296
We serviced a
ELECTROLUX DRYER-ELECTRIC
Model GLER341AS2
Near Tacoma, WA 98444
Cejay
Job Details:
05/04/2022
Installed previously ordered blower wheel housing. Vacuumed excess lint from dryer cabinet. Preformed second airflow test failed (red) advised customer dryer vent needs service still
We serviced a
GE RANGE
Model JB258DM1WW
Near Tacoma, WA 98498
Cejay
Job Details:
05/04/2022
"Installed previously ordered 8 inch burner. Cycle tested burner, all checks good."
We serviced a
GE WALL OVEN
Model JTP70SP2SS
Near Frisco, TX 75035
Chris
Job Details:
05/04/2022
Customer concern is control panel not responding. Control panel buttons won't respond. Certain buttons will work. Will need new panel and main board. ; ordrng 1 WB27T11435 (Control oven) and 1 WB36T11357 (panel cntl tape asm)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM00
Near Dallas, TX 75210
Patrick
Job Details:
05/04/2022
Replaced handle. All checks good.
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW72HEDW0
Near Tacoma, WA 98499
Cejay
Job Details:
05/04/2022
"Installed previously ordered drain hose. Cycle tested washer, all checks good."
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB2810LDC1
Near Gig Harbor, WA 98335
Cejay
Job Details:
05/04/2022
Diagnosis dishwasher under extended warranty. Warrenty Denied repair. Customer requested repair for door seal and sweeper seal and two nuts for door hinge. Follow up scheduled for 05/10 1-5pm; ordrng 1 154827601 (Gasket) and 1 809006501 (Gasket) and 2 5303013272 (Nut)s
We serviced a
KENMORE DISHWASHER
Model 665.13543N412
Near Rowlett, TX 75089
John
Job Details:
05/04/2022
"Installed new rails, adjuster kit, tracks and wheels. All checks OK."
We serviced a
GE REFRIGERATOR
Model DFE28JMKJES
Near Wylie, TX 75098
Chris
Job Details:
05/04/2022
Customer concern is ff section not cooling. Found ff evap fan is noisy and laboring. Also control panel intermittently doesn't respond. Will need new evap fan and control panel. Also ordering broken shelves. ; ordrng 1 WR17X27526 (cap touch autofill s) and 1 WR32X38026 (REFRIGERATOR SHELF ASSEMBLY) and 1 WR17X28923 (fresh food evaporato) and 1 WR71X11045 (bin ice door top lh)
We serviced a
LG WASHER-FRONTLOAD
Model WM3770HVA
Near Eatonville, WA 98328
Cejay
Job Details:
05/04/2022
"Customer concern is that washer is leaking from bottom of door. Cleaned door glass and door boot, adjusted boot clamp. Washer still leaks from seal. Worn door boot causing leak from door. Needs new door boot and spring. SHS to supply. SHS ships DTC. Requires Auth ; ordrng 1 MDS65736902 (Door gasket) and 1 ACA56078801 (CLAMP ASSEMBLY)"
We serviced a
LG WASHER-FRONTLOAD
Model WM9000HVA
Near Tacoma, WA 98407
Cameron M.
Job Details:
05/04/2022
"Customer concern is that washer does not drain. Cycle tested unit Found stripped drain pump, causing unit to not drain. Needs new drain pump. Installed new drain pump, cycle tested unit. All checks good ; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
KENMORE LAUNDRY CENTER
Model 41797912704
Near Milton, WA 98354
Cameron M.
Job Details:
05/04/2022
"Customer concern is that washer produces rubbing sound at end of spin cycle, and wants dryer evaluated. Preformed airflow test failed (red). Preformed temperature checks, in range. Cycle tested washer, found no mechanical defects. Advised customer on using high quality detergent for best wash results. Also advised customer on regular cleaning intervals for optimal performance. Collected payment via debit card."
We serviced a
KENMORE REFRIGERATOR
Model 111.61215611
Near Dallas, TX 75228
Chris
Job Details:
05/04/2022
Replaced evap fan motor. Fan is running and unit cooling good.
We serviced a
KENMORE REFRIGERATOR
Model 10664232400
Near Dallas, TX 75228
Chris
Job Details:
05/04/2022
Customer concern is water leaking in refrigerator. Found frozen freezer drain. Cleared drain and ice. Ran water and steamed drain. Unit checks good.
We serviced a
KENMORE DRYER-ELECTRIC
Model 11086873100
Near Graham, WA 98338
Cejay
Job Details:
05/04/2022
Installed previously ordered support wheels and lint screen. Cycle tested unit all checks good
We serviced a
SAMSUNG DISHWASHER
Model DW80J7550UG/AA
Near Tacoma, WA 98404
Cameron M.
Job Details:
05/04/2022
"Customer concern is that dishwasher does not drain and produces 5c error. Cycle tested unit, found stripped drain pump. Causing unit to not drain and produces 5c error. Needs new drain pump. Customer declined repair at this time. Collected 95.00 trip fee via credit card Payment."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE52M7750V/A3
Near Puyallup, WA 98375
Cameron M.
Job Details:
05/04/2022
"Customer concern is that dryer starts cycle but stops seconds after, produces burning smell. Preformed airflow test failed (red) . Cycle tested unit. Found failed start windings, causing unit to not turn drum at beginning of cycle. Needs new motor and wheel . Advised customer dryer vent duct needs to be cleaned asap. Advised customer not to use dryer until ducting is. follow up visit scheduled for 5/11 8-12 ; ordrng 1 DC93-00101U (ASSY FAN MOTOR-MODULE)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF261BEAESR/AA06
Near Forney, TX 75126
Patrick
Job Details:
05/04/2022
"Customer concern, unit intermittently noisy. Handle and door containers broken. Ff temperature 61, no fan. Found frosted ff evap, clogged ff evap drain. Repaired handles, must replace ff evap cover and defrost thermistor, must replace three door bins.; O-emld tckt"
We serviced a
GE WASHER-TOPLOAD
Model GTW465ASN1WW
Near Garland, TX 75040
John
Job Details:
05/04/2022
"Installed new transmission, belt, clutch and pulley. Cycle tested. Secured drain hose with zip tie. All checks good."
We serviced a
AMANA WASHER-TOPLOAD
Model NTW4516FW3
Near Dallas, TX 75214
Chris
Job Details:
05/03/2022
Customer concern is unit noisy during fill. Found cold valve chattering loudly when energized. Will need new valve assembly. ; ordrng 1 W11210463 (valve)
We serviced a
KITCHENAID OTHER
Model KUIS185JWH0
Near Dallas, TX 75252
Chris
Job Details:
05/03/2022
Customer concern is unit not making ice. Found unit filling good. No water circulation. Frost pattern on evap good. Power going to recirc pump. Will need new pump. ; ordrng 1 WP2217220 (pump)
We serviced a
MAYTAG DISHWASHER
Model MDBH949PAB4
Near Puyallup, WA 98374
Cameron M.
Job Details:
05/03/2022
"Customer concern is that dishwasher leaks clear water, during operation. Cycle tested unit, found heavy leak from vent assembly. Also found broken handle, causing user panel to flex excessively. Needs new door vent,vent gasket, vent bezel and door handle. Requires auth. ; ordrng 1 WPW10329510 (handle) and 1 WPW10329609 (vent) and 1 WP8269259 (gasket) and 1 WPW10334900 (bezel-inlt)"
We serviced a
KENMORE REFRIGERATOR
Model 79575043610
Near Plano, TX 75075
Chris
Job Details:
05/03/2022
Customer concern is water building up under crisper drawer. Found ff drain was clogged. Cleaned drain line and tube in compartment. Draining good now.
We serviced a
LG WASHER-TOPLOAD
Model WT4870CW
Near Sachse, TX 75048
Chris
Job Details:
05/03/2022
Customer concern is unit not spinning. When testing on spin cycle unit will not get below 11 min. Ran diagnostic test. During high spin test it was sensing rpm's as only 90 at full spin. Ohmed out rps sensor and is reading open. Will need new stator assembly. ; ordrng 1 4417EA1002K (STATOR ASSEMBLY)
We serviced a
GE DISHWASHER
Model GDT535PSM0SS
Near Puyallup, WA 98374
Cameron M.
Job Details:
05/03/2022
Customer concern is that dishwasher does not power on and start cycle. Tested power to unit good 120v supply. Found main control not responsive nor sending single to any other component. Needs new main board. Customer declined repair at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Puyallup, WA 98372
Cameron M.
Job Details:
05/03/2022
Installed previously ordered lower spray arm. Cycle tested unit 10x. All checks good.
We serviced a
KENMORE WASHER-TOPLOAD
Model 11015842400
Near Gig Harbor, WA 98335
Cejay
Job Details:
05/03/2022
"Installed previously ordered hose, water valve and break vac. Cycle tested unit all checks good"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WV60M9900AV/A5 01
Near Allen, TX 75002
Chris
Job Details:
05/03/2022
Replaced handle. Tested. Unit checks good
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5200AW/US
Near Dallas, TX 75211
Patrick
Job Details:
05/03/2022
"Customer concern, unit going off balance during spin. Ub error. Calibrated, good level. Ran rinse and spin, good fill, good agitate, good drain, good spin. All checks good at this time."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WA50R5400AV/US 03
Near Tacoma, WA 98409
Cejay
Job Details:
05/03/2022
"Customer concern is that washer goes out of balance. Checked errors via service mode. DC, UB. Ran calibration cycle. Cycle tested unit with a load, All checks good advised customer on proper loading practices."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4816FW
Near Dallas, TX 75211
Patrick
Job Details:
05/03/2022
Replaced agitator. All checks ok
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5400AV/US
Near Duncanville, TX 75137
Patrick
Job Details:
05/03/2022
"Customer concern, unit goes off balance during spin. Levelled unit. Tested empty. Good. Stored codes ub unbalanced load, 4c water level error. Ran rinse and spin with clothing. Good fill, good agitate, good drain, good spin. Calibrated unit. All checks ok."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA45M7050AW/A4
Near Dallas, TX 75217
Patrick
Job Details:
05/03/2022
"Customer concern, unit stopping midway through cycle. Found hoses reversed. Corrected. Tested unit. All checks ok. Good rinse, good spin, good drain. Found heavy corrosion on body of unit around bleach compartment."
We serviced a
KENMORE REFRIGERATOR
Model 79573157610
Near Mesquite, TX 75149
Patrick
Job Details:
05/03/2022
"Customer concern, unit not cooling. Verified. Fans and compressor running, no cooling. Compressor loud and hot. Must replace compressor, drier and updated software. Sears to shop parts dtc; O-emld tckt"
We serviced a
GE WALL OVEN
Model JKD5000SN1SS
Near Dallas, TX 75244
John
Job Details:
05/03/2022
Installed previously ordered UI panel. All checks good.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF350ANW/XAA
Near Plano, TX 75093
John
Job Details:
05/03/2022
Customer concern washer leaking badly. Found dispenser housing cracked and leaking water. Needs new dispenser housing.; ordrng 1 DC61-02302A (Housing) and 1 DC97-14493B (Dispenser housing)
We serviced a
WHIRLPOOL WALL OVEN
Model RBS305PRS00
Near Plano, TX 75093
John
Job Details:
05/03/2022
Customer concern oven not heating properly. Found bake element receiving 67 vac and broil element receiving 80 vac. Needs new control board to resolve issue. AHS to supply discontinued parts.; ordrng 1 WPW10340935 (cntrl-elec)
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50M7450AW/AA01
Near Allen, TX 75013
Chris
Job Details:
05/03/2022
Customer concern is unit making noise during wash cycle. Found noise is coming from dampers when tub is moving around. Will need to replace all 4 suspension rods. ; ordrng 4 DC97-18610A (ASSY DAMPER)s
We serviced a
LG WASHER-FRONTLOAD
Model WM3470HVA
Near Enumclaw, WA 98022
Cejay
Job Details:
05/03/2022
Customer concern is that washer goes out of balance intermittently. Raised front legs. Cycle tested washer empty no issues. Cycle tested washer with a load no issues. Advised customer on proper loading practices.
We serviced a
KENMORE WASHER-TOPLOAD
Model 11022954102
Near Buckley, WA 98321
Cejay
Job Details:
05/03/2022
"Installed previously ordered gearcase, clutch and tub seal. Cycle tested unit found loose wire connection at motor. Repaired connector. Cycle texted washer with a load. All checks good"
We serviced a
LG COOKTOP
Model LSCE305ST
Near Plano, TX 75023
Chris
Job Details:
05/03/2022
Customer concern is cooktop won't power on. Checked power going to unit. Only one leg of power being supplied. After turning breaker off and on. Unit now powering on. Customer will need an electrician to change and check breaker.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Buckley, WA 98321
Cejay
Job Details:
05/03/2022
"Customer concern is that dishwasher spray arms are not moving. Pulled error codes via service mode F4E3, found seized wash motor causing unit not to operate. Needs new wash pump and grommet."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4816FW2
Near Puyallup, WA 98372
Cameron M.
Job Details:
05/03/2022
"Customer concern is that unit damaged in move, not draining. Arrived to unit not hooked up to utilities. Unable to fully test unit as unit is not hooked up to utilities. Using garden hose was able to fill and test for leaks. Found none. Activated agitate and high speed spin all checks good. Advised customer on using high quality detergent for best wash results. Also advised customer on regular cleaning intervals for optimal performance. Collected payment via debit card."
We serviced a
KENMORE REFRIGERATOR
Model 1116120712
Near Garland, TX 75040
Patrick
Job Details:
05/03/2022
"Customer concern, unit freezing items in ff compartment. Confirmed. Must replace temp control board to resolve issue. ; O-emld tckt"
We serviced a
LG RANGE
Model LSE4613ST/00
Near Puyallup, WA 98374
Cameron M.
Job Details:
05/03/2022
"Customer concern is that home experienced power surge, causing range to smoke, rear of unit was glowing at time of surge. Unit currently resting on 3in raised platform , Customer made unit accessible for service. Tested voltage to unit good 240v supplied. Inspected all electrical components found no evidence of defect. Cycle tested surface burners, all burners function as designed. Cycle tested bake , Broil, convection bake. Found no mechanical issues. Advised customer to monitor and call if issue persists."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WV60M9900AV/A5
Near Frisco, TX 75035
Chris
Job Details:
05/03/2022
Replaced new seal in fabric softener dispenser. Tested. Unit checks good. No leaks.
We serviced a
GE DISHWASHER
Model GDF520PGJ5BB
Near Rowlett, TX 75088
Chris
Job Details:
05/02/2022
Customer concern is unit wouldn't start and would just beep. Found Customer has been holding start button instead of pressing it once. Checked errors on Newfi. No errors. Tested with customer. Unit checks good.
We serviced a
FRIGIDAIRE LAUNDRY CENTER
Model FFLE4033QW0
Near Dallas, TX 75212
John
Job Details:
05/02/2022
"Installed previously ordered door switch. All checks good. Vent test fails, RED. Advised Customer that vents will need to be cleaned in order to prevent further damage."
We serviced a
LG DISHWASHER
Model LDT7808BD
Near Dallas, TX 75238
Patrick
Job Details:
05/02/2022
"Replaced case break,. Tested unit, found torn wire. Repaired. Tested unit. All checks good"
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Garland, TX 75043
Chris
Job Details:
05/02/2022
Customer concern is unit won't wash. Fills and sits with water. No wash motor movement. Previous company had come out to look at unit. Found loose connection at main board going to wash motor. Motor windings ohm good. After tightening connection unit washing good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4816FW2
Near Dallas, TX 75231
Chris
Job Details:
05/02/2022
Replaced motor capacitor. Recalibrated and tested. Unit checks good.
We serviced a
WHIRLPOOL WALL OVEN
Model RDE2400P2
Near Dallas, TX 75252
Chris
Job Details:
05/02/2022
"Customer concern is unit won't work on certain settings. Found upper oven switch is stripped. Also broil element has short. All 3 knobs cracked. ; ordrng 1 307742 (thermostat) and 3 WP307458 (knob)s and 1 326795 (element,broil)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DW1
Near Murphy, TX 75094
Chris
Job Details:
05/02/2022
Customer concern is unit leaking. Found leak is coming from dispenser assembly under water valve. Will need new dispenser. ; ordrng 1 W11172234 (housing)
We serviced a
FRIGIDAIRE DISHWASHER
Model LFID2426TF1A
Near Buckley, WA 98321
Cameron M.
Job Details:
05/02/2022
"Customer concern is that dishwasher does not power. Found heavily burnt wire harness and door switch. Also found burnt main board and user interface, causing unit to not power. Needs new main board, user interface, wire harness and door switch. Unable to test. Left power off to unit due to FIRE HAZARD. REQUIRES AUTH ; ordrng 1 5304516818 (DOOR LATCH) and 1 5304510742 (CONSOLE ASSEMBLY) and 1 5304510704 (BOARD) and 1 5304500408 (HARNESS)"
We serviced a
GE WASHER-TOPLOAD
Model WPGT9360E0WW
Near Edgewood, WA 98372
Cejay
Job Details:
05/02/2022
"Customer concern is that washer starts cycle then shows error code. Customer shut off water due to small leak.Service mode shows pressure sensor error.motor not rotating error, communication lost between main pcb and inverter, found failed rps sensor causing motor not to spin. Needs new sensor. Installed new rps sensor. Cycle tested unit all checks good. ; used 1 6501KW2002A (RPS SENSOR) from stock"