We serviced a
KENMORE DRYER-ELECTRIC
Model 11061402311
Near Spanaway, WA 98387
Cejay
Job Details:
04/26/2022
No issues found at time of service
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model LSQ9564MQ0
Near Spanaway, WA 98387
Cejay
Job Details:
04/26/2022
Customer concern is that washer is not spinning clothes out all the way. Cycle tested washer with a load all checks good. Advised customer on proper loading practices.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2468UF1A
Near Spanaway, WA 98387
Cejay
Job Details:
04/26/2022
Customer concern is that dishwasher top rack is loose and wheel is damaged. Found wheel carrier loose and not seating properly. Also found damaged front right wheel on top rack. Needs new rack adjusters. Follow up scheduled for 5/10 8-12 pm.; ordrng 2 5304506530 (RACK ADJUSTMENT)s
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4800BQ0
Near Orting, WA 98360
Cameron M.
Job Details:
04/26/2022
"Customer concern is that washer does not spin and complete cycle. During initial inspection found unit has failed tub bearing causing noise during spin cycle. Also found actuator unable to locate was and spin locations, causing unit to not perform agitate and spin cycles. Found drive belt heavily worn. Also found evidence of grease being slung during operation.found failing tub seal, causing slow leak during operation. Found failed suspension rods, causing unit to go out of balance Needs new suspention rods ,gearcase ,belt ,pulley kit ,actuator customer declined to repair at this time."
We serviced a
LG DISHWASHER
Model LDT7808BD
Near Dallas, TX 75238
Patrick
Job Details:
04/26/2022
"Customer concern, just after cycle start displays ie. Verified. If inlet error. Good pressure to valve, good fill, fault in flow meter. Must replace case break. Estimate ok'd by customer. ; O-emld tckt"
We serviced a
GE DISHWASHER
Model GDT720SSF4SS
Near Frisco, TX 75035
John
Job Details:
04/26/2022
Installed previously ordered door hinge. All. Checks good
We serviced a
LG DRYER-ELECTRIC
Model DLEX3570V
Near Bonney Lake, WA 98391
Cameron M.
Job Details:
04/26/2022
"Customer concern is that dryer makes noise during operation. Cycle tested unit 10x, found no mechanical defects at time of service."
We serviced a
KENMORE REFRIGERATOR
Model 795.74023.410
Near Murphy, TX 75094
John
Job Details:
04/26/2022
Customer concern refrigerator and freezer not cooling. Found both fans and compressor running and not cooling. Needs new sealed system. Sears to supply parts.; ordrng 1 TCA38151706 (Compressor) and 1 ACG73645004 (Condenser Coil) and 1 ADL73981008 (Freezer Evap.) and 1 ADL73341415 (Refrigerator Evap.) and 1 ADH73150210 (Filter dryer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV976FDEM01
Near Richardson, TX 75082
John
Job Details:
04/26/2022
Customer concern that freezer making loud noise and building ice on evaporator coil. On arrival unit was unplugged and defrosted. Found failed freezer defrost sensor cause ice to build up on fan. Needs new evap fan with harness. Sears to supply parts.; ordrng 1 W11109595 (motor-evap)
We serviced a
GE DISHWASHER
Model GDT695SSJ2SS
Near University Place, WA 98466
Cejay
Job Details:
04/26/2022
Customer concern is that dishwasher is not turning on.120v at junction box. Service diagnostic led solid on. Communication lost between UI and MC. Needs new top logic board. Advised customer parts show out of stock and may take time to recive.; ordrng 1 WD21X23462 (kit svc ui top logic)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5105HW0
Near Irving, TX 75060
Patrick
Job Details:
04/26/2022
"Customer concern, unit not filling. Verified. F6e6 water hazard, f8e1 long fill, f0e4 water temp. Found improper voltage supplied to control from emi filter. Good 120vac to emissions filter. Unit plugged into ungrounded circuit. Must replace emi filter and main control. Also found cracked valve solenoid. Must replace valve. ; ordrng 1 W11614635 (Emi filter) and 1 W11543997 (Control) and 1 W11165546 (Inlet valve)"
We serviced a
SAMSUNG DISHWASHER
Model DMT800RHS/XAA
Near Dallas, TX 75205
Patrick
Job Details:
04/26/2022
"Replaced drain pump, replaced 8 lower rack wheels. On disassembly, found broken lh adjuster lever. Not included in kit. Must order adjuster lever. ; ordrng 1 DD82-01121B (Svc assy)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB765FW3
Near Bonney Lake, WA 98391
Cameron M.
Job Details:
04/26/2022
"Customer concern is that washer does not power on and start cycle. Attitude power unit ,unresponsive. Entered service mode, found f6e2 (communication error ui cannot hear acu). Tested voltage to unit good 120v supply found failed acu board, causing unit to not power and start cycle. Needs new main board. Follow up visit scheduled for 5/9 1-5 ; ordrng 1 W11429620 (CNTRL-ELEC)"
We serviced a
SAMSUNG DISHWASHER
Model DW80K7050US/AA 01
Near Lake Tapps, WA 98391
Cameron M.
Job Details:
04/26/2022
"Customer concern is that dishwasher produces LC error code and will not start cycle. Found unit actively producing LC (leak detected) error. Found failed sump seal,causing water leak during operation. Needs new sump assembly. Advised customer sump assembly shows NLA. Customer declined repair at this time."
We serviced a
KENMORE DRYER-ELECTRIC
Model 11068932792
Near Tacoma, WA 98407
Cejay
Job Details:
04/26/2022
Customer concern is that dryer made a strange noise and then would not turn on. Preformed airflow test failed (yellow). Preformed temperature checks good. Found clogged lint chute. Removed debris from lint chute. Vacuumed excess lint from dryer cabinet. Advised customer is issues persist to replace motor and blower wheel. Customer declined repair at this time.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDC200XW1
Near Tacoma, WA 98406
Cejay
Job Details:
04/26/2022
Customer concern is that dryer does not turn on and timer control knob broke off. Found open thermal fuse causing dryer not to start. Also found timer control knob shaft broken causing cycle selection not to operate. Needs new thermal fuse and timer. SHS to supply. SHS ships DTC. Requires Auth.; ordrng 1 WP3392519 (thermal fuse) and 1 W10894766 (timer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM00
Near Dallas, TX 75210
Patrick
Job Details:
04/26/2022
"Customer concern, fridge handle keeps breaking. Must replace. ; ordrng 1 W10837029 (Handle stainless)"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8000DW4
Near Dallas, TX 75211
Patrick
Job Details:
04/26/2022
"Customer concern, not drying on automatic cycles. Overheating on towels and bulky, intermittent squeeking noise. Air test passed green. F2e1 ui stuck key, f4e3 restricted airflow. Airflow auto test passed. 105* discharge temp on low, 150* on high. Unable to replicate fault. Found seized idler pulley. Replaced idler pulley from from truck stock. Tested unit. All checks good. ; used 1 W10837240 (BRACKET) from stock"
We serviced a
GE DRYER-ELECTRIC
Model DHDSR46EG1WW
Near Buckley, WA 98321
Cameron M.
Job Details:
04/26/2022
"Customer concern is that timer is locked in one position and dryer does not run cycle. Found seized timer, causing customer inability to set correct cycle and start cycle. Also found cycle selection knob broke as result of seized timer. Preformed airflow test, failed (red). Needs new knob and timer. Advised customer dryer vent duct needs to be cleaned asap, before use continues on dryer to prevent damage to heating components. Advised dryer vent hose needs to be shortened to allow sufficient airflow. Follow up visit scheduled for 5/2 1-5; ordrng 1 WE1M654 (knob) and 1 WE4M533 (dryer timer)"
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW9750WW01
Near Garland, TX 75040
John
Job Details:
04/26/2022
Came to install inner and outer tub and basket. Found that parts that where ordered are incompatible with unit. Unable to repair washer. Contacted AHS for replacement. Auth. 346AGRA
We serviced a
KENMORE REFRIGERATOR
Model 111.61215611
Near Dallas, TX 75228
John
Job Details:
04/26/2022
Customer concern refrigerator not cooling properly. Found evap fan working intermitently cause unit not to cool properly. Needs new evap fan. Sears to supply parts.; ordrng 1 60159-0011800 (Fan motor)
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW6630HW0
Near Spanaway, WA 98387
Cejay
Job Details:
04/26/2022
"Customer concern is that washer is not draining and leaks intermittently. Visually inspected drain pump and line for clogs. Removed debris from drain pump causing noise during operation. Pulled error codes via service mode.F0E2x2 oversuds F5E4 door not open, F8E1valve failure ,F0E5 unbalanced load. Cleared error codes. Cycle diagnostics test shows all valves are working. Cycle tested unit with a load all checks good. Advised customer on proper loading practices."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDX600XW0
Near Garland, TX 75043
Patrick
Job Details:
04/25/2022
"Customer concern, unit not heating. Found open element. Must replace from truck stock. Customer ok'd estimate. Changed, element, removed lint, tested unit. All checks good. ; used 1 WP3387747 (ELEMENT) from stock"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model TEDX640JQ1
Near Garland, TX 75042
Chris
Job Details:
04/25/2022
Customer concern is unit not heating. Found bad thermal cutoff. Replaced cutoff. Tested. Unit checks good. ; used 1 279816 (THERMAL CUT OFF HI) from stock
We serviced a
GE DISHWASHER
Model CDT725SSF4SS
Near Frisco, TX 75035
Chris
Job Details:
04/25/2022
Replaced drain hose. Tested. Unit checks good.
We serviced a
ELECTROLUX WALL OVEN
Model EW30EW65GW6
Near Eatonville, WA 98328
Cejay
Job Details:
04/25/2022
"Customer concern is that wall oven has been showing F23 error code that constantly returns. As per Electrolux tech sheets replace oven fan and lights board, if problem persists replace display. Repair has been done multiple times issue still persists.Appliance age September 2010.Called Auth department. Cinch will not move forward with repair.Cinch will contact customer regarding options."
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Buckley, WA 98321
Cameron M.
Job Details:
04/25/2022
Installed previously ordered terminal block and nuts cycle tested unit 3x. All checks good
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB855DC3
Near Murphy, TX 75094
Chris
Job Details:
04/25/2022
Replaces console previously ordered. Tested. Unit checks.
We serviced a
GE DISHWASHER
Model GDT530PSD4SS
Near Puyallup, WA 98374
Cameron M.
Job Details:
04/25/2022
"Installed previously ordered seal and door gasket. Cycle tested unit 3x, all checks good."
We serviced a
LG WASHER-FRONTLOAD
Model WM0642HW
Near Wylie, TX 75098
Chris
Job Details:
04/25/2022
Customer concern is unit loud during spin. Found rusted and bad tub bearing. Also basket support broken. Parts are showing discontinued. ; ordrng 1 AJQ35154204 (Rear tub) and 1 3551ER0003U (Front tub) and 1 3045ER1006E (Basket) and 1 4036ER4001B (Gasket)
We serviced a
GE WASHER-TOPLOAD
Model n/a
Near Grand Prairie, TX 75051
Patrick
Job Details:
04/25/2022
Work order was set to incorrect address. Costumer must recreate appointment with proper address.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4816FW
Near Dallas, TX 75211
Patrick
Job Details:
04/25/2022
New part does not match old part. Correct part number ordered. Incorrectly packaged. Must reorder. ; ordrng 1 WP3951744 (Agitator complete)
We serviced a
FRIGIDAIRE RANGE
Model LFEF3054TDG7TH
Near Dallas, TX 75203
Patrick
Job Details:
04/25/2022
Replaced infinite sw and control. Tested unit. All checks good.
We serviced a
KENMORE RANGE
Model 79092702013
Near Tacoma, WA 98443
Cameron M.
Job Details:
04/25/2022
"Installed previously ordered timer and overlay. Cycle tested unit 3x, all checks good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Tacoma, WA 98406
Cejay
Job Details:
04/25/2022
Customer concern is that dishwasher top rack has fallen and soap dispenser gets stuck closed. Found top rack adjusters right side have separated from the wheel. Soap dispenser will intermittently get stuck in closed position. Needs new adjusters kit and soap dispenser assembly. Advised customer parts show out of stock and may take time to recive. Requires Auth.; ordrng 1 W10861000 (detergent dispenser) and 1 W10712395 (adjuster)
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45K6500EV/A3
Near Lakewood, WA 98499
Cejay
Job Details:
04/25/2022
Customer concern is that dryer was not heating up but is working now. Preformed airflow test pass (green). Temperatures checks good. Cleaned and calibrated moisture sensors. Unit operating as designed at time of service.
We serviced a
KENMORE DISHWASHER
Model GLD4560R00SS
Near Rockwall, TX 75087
Chris
Job Details:
04/25/2022
Replaced pump and hose. Tested. Unit checks good.
We serviced a
WHIRLPOOL OTHER
Model WRS315SDHB00
Near Rowlett, TX 75088
Chris
Job Details:
04/25/2022
Customer concern is unit not making ice. Tested icemaker. Icemaker fills good but won't stop cycling. Will need new icemaker. ; ordrng 1 WPW10300022 (icemaker)
We serviced a
LG WASHER-FRONTLOAD
Model WM9000HVA
Near Rowlett, TX 75088
Chris
Job Details:
04/25/2022
Replaced ui board. Tested. Unit checks.
We serviced a
KITCHENAID WALL OVEN
Model KEBC101KBL0
Near Rowlett, TX 75088
Chris
Job Details:
04/25/2022
Replaced hinges that were previously ordered. Unit checks good.
We serviced a
GE LAUNDRY CENTER
Model GUD27ESPM1DG
Near Dallas, TX 75235
Patrick
Job Details:
04/25/2022
"Customer concern, washer leaking during use. Verified leak from water only connection. Tightened connection. Leak has ceased. All checks good."
We serviced a
LG OTHER
Model LMXC23746D/00
Near Garland, TX 75043
Patrick
Job Details:
04/25/2022
"Customer concern, unit not cooling. Verified. Both compartments room temp. Compressor running but extremely hot. No cooling function. Compressor has failed. Must replace. Unit purchase date suggests that factory warranty applies to sealed system repairs. Customer to contact manufacturer directly."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4816FW2
Near Dallas, TX 75231
Chris
Job Details:
04/25/2022
Customer concern is unit won't wash or spin. Error code for basket spin speed. Tested motor capacitor and reading 0mf. Motor tests good for correct ohms. Will need new motor capacitor. ; ordrng 1 W11158830 (Capacitor)
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA52M7750AV/A4 02
Near Enumclaw, WA 98022
Cameron M.
Job Details:
04/25/2022
"Installed previously ordered drain pump, cycle tested unit 3x. All checks good. Advised customer on using high quality detergent for best wash results. Also advised customer on regular cleaning intervals for optimal performance."
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF7A
Near Buckley, WA 98321
Cejay
Job Details:
04/25/2022
Customer concern dishwasher does not turn on. Voltage check shows 6 volts to dishwasher at junction box. Ran extension cord to dishwasher from another outlet. Dishwasher powers on and cycle tested unit. Advised customer electrician is needed.
We serviced a
MAYTAG DISHWASHER
Model MDB8751AWS
Near Buckley, WA 98321
Cejay
Job Details:
04/25/2022
Customer concern is that dishwasher intermittently does not turn on. Found control panel intermittently does not respond to commands and leds on display do not light up fully. Needs new control panel and main control. Advised customer parts show out of stock and may take time to recive. Requires Auth.; ordrng 1 6-919829 (Control panel) and 1 WPW10218826 (cntrl-elec)
We serviced a
GE WASHER-TOPLOAD
Model GTW480CPN0DG
Near Garland, TX 75040
Chris
Job Details:
04/22/2022
Customer concern is Customer unable to start or select cycle. Found control lock was turned on. Turned off control lock. Showed customer. Unit checks good
We serviced a
GE WASHER-TOPLOAD
Model GTW465ASN1WW
Near Garland, TX 75040
Chris
Job Details:
04/22/2022
"Customer concern is unit loud. Found bad bearing in gearcase causing loud noise during spin and leaking oil. Need new gearcase, pulley and belt. ; ordrng 1 WH03X29607 (PLATFORM TRANS ASM KIT) and 1 WH01X27538 (belt drive) and 1 WH05X24185 (clutch) and 1 WH03X32097 (TRANSMISSION PULLEY & NUT)"
We serviced a
KENMORE REFRIGERATOR
Model 10651762510
Near Dallas, TX 75231
Patrick
Job Details:
04/22/2022
"Customer concern, no ice production. Verified. Found torn wire harness through fz door. Ice maker failed harvest test 44. No power to ice maker. Must replace harness. Harness only available with whole door. Seats to rider parts. ; ordrng 1 LW10755685 (Fz door)"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5400AV/US 03
Near Tacoma, WA 98444
Cejay
Job Details:
04/22/2022
Installed previously ordered top cover assembly. Cycle tested unit all checks good.
We serviced a
ELECTROLUX DRYER-ELECTRIC
Model GLER341AS2
Near Tacoma, WA 98444
Cejay
Job Details:
04/22/2022
Customer concern is that dryer will not heat and makes a noise during operation. Preformed airflow test failed (red) found debris clogged vent chut. Also found stripped blower wheel. Needs new blower wheel assembly. After removing debris from vent chut preformed second airflow test failed (red) customer signed airflow acknowledgement. Advised customer parts show out of stock and may take time to recive.; ordrng 1 131775600 (blwr housing w/wheel)
We serviced a
SAMSUNG RANGE
Model NX58R4311SS/AA
Near Dallas, TX 75232
Patrick
Job Details:
04/22/2022
Replaced gas valve. Tested unit. All checks good at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model DU810SWPU0
Near Forney, TX 75126
Patrick
Job Details:
04/22/2022
"Water in tub on arrival. Ran full rinse cycle, found large amount of suds in tub after cycle completion. Ran multiple fill/ drain cycles. Suds eliminated. Full 1 min drain, full water evacuation 3x in a row. All checks ok."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX655DW0
Near Puyallup, WA 98374
Cameron M.
Job Details:
04/22/2022
"Arrived to install new parts, found washplate seized to main gear case shaft . Needs new washplate and screw. Called authorization department for authorization of repair. 520joci; ordrng 1 W10902814 (washplate) and 1 W10752187 (screw)"
We serviced a
LG WASHER-TOPLOAD
Model WT5480CW
Near Rowlett, TX 75088
Chris
Job Details:
04/22/2022
"Customer concern is unit filled when off. Found fill valve solenoid failed causing valve not to close and keep filling with water. Unit needs new water valve. ; ordrng 1 AJU73213301 (VALVE ASSEMBLY,INLET)"
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTSS2
Near Forney, TX 75126
Patrick
Job Details:
04/22/2022
"Customer concern, unit fills even when not in use. Found constant flow from inlet valve. Must replace inlet valve to correct issue. Turned off source water under sink. Found under sink valve leaking. Recommend licensed plumber replace source valve. ; ordrng 1 WPW10158389 (Inlet valve)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Puyallup, WA 98375
Cameron M.
Job Details:
04/22/2022
"Customer concern is that dishwasher lower spray arm does not rotate. Found Found failed diverter motor, causing lower spray arm to not rotate during wash cycle. Needs new sump, and motor. Follow up visit scheduled for 4/27 1-5; ordrng 1 W10832796 (sump) and 1 W10843811 (motor)"
We serviced a
GE WASHER-FRONTLOAD
Model GFW480SPK0DG
Near Puyallup, WA 98373
Cameron M.
Job Details:
04/22/2022
"Customer concern is that washer does not complete cycle. Via newfi device foundf00e5 .. x255 imc(machine inverter control) errors per surService bulletins , needs new inverter board. Also found warped basket support , causing out of balance conditions found rotor makeing contact with stator, causing grinding noise during spin cycle. Needs new basket ,rear tub,tub seal, rotor and stator, hall sensor and inverter board. Requires second man. Customer declined repair."
We serviced a
KENMORE RANGE
Model 628.9468894
Near Sumner, WA 98390
Cameron M.
Job Details:
04/22/2022
"Customer concern is that oven temperatures are higher than should be 300 degree setting is producing 400 degree temperatures. Preformed temperature checks in oven starting on bake at 300 degrees, found unit is over shooting temperatures by minimum of 100 degrees to high. Found found sticking contacts in infinite switch, causing unit to heat oven higher than set temperature. Needs new oven control switch and temperature switch. Advised customer parts show discontinued no longer available."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC7ESWW0
Near Heath, TX 75126
Patrick
Job Details:
04/22/2022
"Replaced timer, ran normal cycle. Good fill, good agitate. All checks ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near University Place, WA 98466
Cejay
Job Details:
04/22/2022
Customer concern is that dishwasher is leaking from underneath. Found failed seal on heater and stripped nut terminal causing dishwasher to leak. Needs new heater and 2x nut terminals. Follow up scheduled for 05/06 1-5pm; ordrng 1 W11537778 (HEATER) and 2 W11538351 (NUT-TERMNL)s
We serviced a
KENMORE WASHER-TOPLOAD
Model 11022954102
Near Buckley, WA 98321
Cejay
Job Details:
04/22/2022
"Customer concern is that washer makes a loud noise during agitation. Found transmission leaking oil causing noise during operation. Needs new transmission, clutch assembly and tub seal. SHS to supply. SHS ships DTC. Requires Auth.; ordrng 1 W10814296 (gasket) and 1 WP8299642 (clutch) and 1 3360629 (gear case)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF7A
Near Puyallup, WA 98374
Cejay
Job Details:
04/22/2022
Installed previously ordered vent assembly. Cycle tested unit all checks good.
We serviced a
GE WASHER-TOPLOAD
Model GTW680BSJ5WS
Near Dallas, TX 75228
Patrick
Job Details:
04/22/2022
Replaced inlet valve. Tested unit. No drip. All checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Allen, TX 75013
Chris
Job Details:
04/22/2022
Customer concern is unit is not washing. Found water channel that feeds spray arms was not connected causing poor water flow to top spray arm. No error codes. Ran test cycle. Tested circulation with cup test. Unit washing good. Instructed customer on hot water supply to dishwasher.
We serviced a
GE WASHER-TOPLOAD
Model HTW240ASK6WS
Near McKinney, TX 75069
Chris
Job Details:
04/22/2022
Replaced gearcase. Tested. Unit checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW7120HW0
Near McKinney, TX 75070
Chris
Job Details:
04/22/2022
Customer concern is unit leaking. Ran multiple test cycles. Could not recreate any leak. Saw no sign of standing water in cabinet. Instructed customer on fabric softener use in case water was not siphoning out of dispenser. Unit checks good
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW5500FC1
Near Plano, TX 75093
Chris
Job Details:
04/22/2022
Customer concern is unit having trouble locking. Ran diagnostics. Error code f5e3 stored. Door is closing OK but lock intermittently not unlocking. Will need new door lock. ; ordrng 1 WPW10443885 (door lock)
We serviced a
OTHER OTHER
Model QT20000
Near Dallas, TX 75206
Chris
Job Details:
04/22/2022
Customer concern is hood not moving enough air. Tested hood. Blower and motor running good. Instructed customer this hood does not vent outside. Only recirculates air inside. Found no mechanical issues.
We serviced a
KENMORE DRYER-ELECTRIC
Model 11086873100
Near Graham, WA 98338
Cejay
Job Details:
04/22/2022
"Customer concern is that dryer is making a noise during operation and lint screen is broken. Found failed LR support wheel causing noise during operation. Needs new support wheel and lint screen. SHS to supply parts. SHS ships DTC; ordrng 1 349241T (support,roller) and 1 WPW10717210 (screen)"
We serviced a
FRIGIDAIRE LAUNDRY CENTER
Model FFLE4033QW0
Near Dallas, TX 75212
Chris
Job Details:
04/21/2022
"Installed power cord previously ordered and also vent customer provided. Tested unit. Found dryer has open door switch. Need to replace door switch. ; ordrng 1 134813600 (door switch), used 1 DC4-30-6 (POWER CORD 6' 4 WIRE 30A), and 1 E4E (4' 90DEG ELBOW) from stock"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX655DW1
Near Grand Prairie, TX 75052
Chris
Job Details:
04/21/2022
When trying to replace gearcase. Unable to remove basket due to teeth of agitator stuck on gearcase shaft. Will need to replace outer tub and basket. ; ordrng 1 W10752719 (basket) and 1 W11219115 (Tub) and 1 W10528947 (drive hub kit) and 1 W11568797 (FILTER)
We serviced a
GE DRYER-ELECTRIC
Model GTD820ED0WS
Near Forney, TX 75126
Patrick
Job Details:
04/21/2022
"Customer concern, unit turns off 5 min after cycle start. Found clogged house vent causing issue. No error codes. Cycle history shows empty drum detected during cycle last 10 tries. Unit operating normally when vent disconnected. Recommend professional cleaning of home air ductwork."
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS
Near Tacoma, WA 98408
Cejay
Job Details:
04/21/2022
Customer concern is rubber gasket around soap dispenser has deteriorated. And dishwasher has poor wash performance. Found damaged dispenser seal. Causing poor wash performance. Found clogged spray arms also causing poor wash performance.Water to unit is 105? Advised customer manufacturers recommends 120? to unit. And use of high quality detergent. Needs new dispenser assembly. Follow up scheduled for 05/05 1-5pm; ordrng 1 W10861000 (DISPENSER)
We serviced a
LG WASHER-TOPLOAD
Model WT5001CW
Near Irving, TX 75060
Chris
Job Details:
04/21/2022
Replaced tub ring and dispenser. Tested. Unit checks good.
We serviced a
KENMORE WASHER-TOPLOAD
Model 11022352512
Near Forney, TX 75126
Patrick
Job Details:
04/21/2022
Replaced control. Calibrated unit. All checks good.
We serviced a
GE WASHER-FRONTLOAD
Model WCVH6260FWW
Near Forney, TX 75126
Patrick
Job Details:
04/21/2022
Replaced inlet valve. Ran rinse and spin. All checks good
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4900BW1
Near Sumner, WA 98391
Cameron M.
Job Details:
04/21/2022
"Customer concern is that washer goes out of balance. Checked for error codes via service mode. Only error code stored was f0e2 (oversuds). Cycle tested unit via service mode.found excessive tub play ,causing unit to go out of balance. Needs new hub. Installed new hub, cycle tested unit 3x. All checks good. Advised customer on using high quality detergent for best wash results. Also advised customer on regular cleaning intervals for optimal performance. Advised customer on proper loading practices. ; used 1 W10528947 (HUB) from stock"
We serviced a
GE DISHWASHER
Model DDT700SGN2WW
Near Gig Harbor, WA 98335
Cejay
Job Details:
04/21/2022
Customer concern is that dishwasher is making a knocking sound. And air gap is leaking. Inspected spray arms. Advised customer heavy items on bottom can puck dish rail down in the way of spray arms. Found air gap seal deteriorating. Advised customer plumber is needed.
We serviced a
KENMORE WASHER-TOPLOAD
Model 11015842400
Near Gig Harbor, WA 98335
Cejay
Job Details:
04/21/2022
"Customer concern is that washer is leaking from underneath. Found water inlet vales and hose leaking water during fill cycle. Needs new inlet valves hose and fill nozzle. SHS ro supply. SHS ships DTC.; ordrng 1 WP8317926 (nozzel hose) and 1 WP3360977 (water fill nozzle) and 1 WP3979346 (valve,water inlet)"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11026732500
Near Buckley, WA 98321
Cameron M.
Job Details:
04/21/2022
Customer concern is that washer fills slowly in rinse cycle. Found bebris in cold water inlet. Cleaned out Debris. Cycle tested unit. All checks good.
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW8300SW03
Near Forney, TX 75126
Patrick
Job Details:
04/21/2022
"Replaced drain pump, tested unit. Good fill, good tumble, good drain. Ran clean washer cycle. All checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Puyallup, WA 98372
Cejay
Job Details:
04/21/2022
Customer concern is that dishwasher is leaking. After running multiple cycles with no leak. Found small separation in lower spray arm possible cause of leak. Needs new lower spray arm. Requires Auth.; ordrng 1 W10837249 (spray arm lower)
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5000AW/A2 11
Near Puyallup, WA 98374
Cameron M.
Job Details:
04/21/2022
"Arrived to preform repair, Customer advised washer is in garage. Installed previously ordered hall sensor and inverter board. Unable to fully test unit. all checks good."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB855DC4
Near Mesquite, TX 75150
Patrick
Job Details:
04/21/2022
"Customer concern, steam valve constantly dropping. Verified. Must replace inlet valve; ordrng 1 W11314437 (Steam valve)"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11025132412
Near Puyallup, WA 98373
Cejay
Job Details:
04/21/2022
Customer concern is that washer has a burning smell. No stored error codes. Found worn hub causing unit not to agitate properly. Needs new hub. Installed new hub. Cycle tested unit all checks good.; used 1 W10528947 (HUB) from stock
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WV55M9600AW/A5 01
Near Tacoma, WA 98445
Cejay
Job Details:
04/21/2022
Customer concern is top lid is hard to open and error code shows when you try to start the washer. 1dc4Found lid latch broken causing lid to not latch correctly causing error. Needs new top cover assembly. Requires auth.; ordrng 1 DC97-20036D (ASSY COVER TUB)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB750YW0
Near Mesquite, TX 75150
Patrick
Job Details:
04/21/2022
"Customer concern, unit leaking during use. Verified leak through rotor/ bearing. Drain pump seized. Must replace bearing, rotor, stator, rps sensor and drain pump. ; ordrng 1 W10435302 (Bearing) and 1 WPW10419333 (Stator) and 1 WPW10178988 (Rps sensor) and 1 280146 (Rotor) and 1 280146 (Drain pump)"
We serviced a
WHIRLPOOL WALL OVEN
Model RBS275PDQ6
Near Irving, TX 75063
Chris
Job Details:
04/21/2022
Customer concern is door on unit still won't close correctly. hinges installed correct. Found bent receiver on frame of unit causing door not to close. ; ordrng 1 4455611 (Frame) and 1 WP8303699 (liner-door)
We serviced a
OTHER DISHWASHER
Model SHX53T55UC/02
Near Plano, TX 75023
Chris
Job Details:
04/21/2022
Customer concern is unit showing e09 error. Found open heating element inside heat pump. Will need to replace heat pump. Customer declined estimate.
We serviced a
MAYTAG DISHWASHER
Model MDB7749AWM1
Near Wylie, TX 75098
Chris
Job Details:
04/21/2022
Customer concern is unit stops after running for a while and start button flashes. No errors stored. Ran diagnostic cycle again and ran through with no problems. Unit will need new main board and latch. Not cycleing when in normal cycle. ; ordrng 1 W11202746 (cntrl-elec) and 1 WPW10404412 (latch-door)
We serviced a
FRIGIDAIRE WASHER-FRONTLOAD
Model LTF2940ES0
Near Rowlett, TX 75089
Chris
Job Details:
04/21/2022
"Customer concern is unit leaking. On arrival door was locked and tub was full to the top with water. Drained unit. During spin found unit has bad rear tub bearing. Also leaking from water valve. Will need new full outer tub and basket and water valves. AHS to supply parts. ; ordrng 1 134507120 (shell) and 1 5304520351 (O'RING) and 1 134362000 (shell,tub,front) and 1 137105900 (drum assy) and 1 134371210 (valve dispenser)"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11021302013
Near Puyallup, WA 98375
Cameron M.
Job Details:
04/21/2022
"Customer concern is that washer stopped mid spin cycle and will not complete cycle. Checked error codes via service mode, found f7e1 (basket speed fault). Found failed hall sensor, causing unit to not complete cycle. Needs new actuator. Installed new actuator. Cycle tested unit with customer provided load of towels, all checks good. Charged for part only. Collected payment via debit card Payment. ; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
GE DISHWASHER
Model GDT530PSD4SS
Near Puyallup, WA 98374
Cameron M.
Job Details:
04/20/2022
"Customer concern is that dishwasher leaks alot of water from underneath door area. Found torn sweeper seal at lower right and left corners of door, causing leak during operation. Also found failed vent seal, causing water to leak during operation. Needs new vent seal and door gasket. Follow up visit scheduled for 4/25 1-5; ordrng 1 WD08X10092 (seal) and 1 WD08X21894 (dishwasher door gask)"
We serviced a
FRIGIDAIRE DRYER-ELECTRIC
Model FARE1011MW1
Near Puyallup, WA 98374
Cejay
Job Details:
04/20/2022
Customer concern is that dryer is not heating. Preformed airflow test failed (red) found open element causing dryer not to heat. Needs new element.Follow up scheduled for 04/29 1-5pm customer signed airflow acknowledgement.; ordrng 1 137114000 (heater)
We serviced a
MAYTAG DISHWASHER
Model MDB5601AWS
Near Murphy, TX 75094
Patrick
Job Details:
04/20/2022
"Replaced door latch. Unit will code cycle but not options, start auto clean and delay buttons inop. Must replace keypad. Part listed as NLA. AHS to supply parts. ; ordrng 1 99003379 (Control panel black)"
We serviced a
SAMSUNG REFRIGERATOR
Model RFG238AARS/XAA0
Near Garland, TX 75044
Patrick
Job Details:
04/20/2022
"Customer concern, Ice maker stopped working, freezer stopped working. Verified. Found comp running, condenser fan running. Ff temp 58. Likely cause is sealed system leak. Must run leak detection to identify location. Customer will replace unit."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF50K7500AV/A211
Near Dallas, TX 75252
Chris
Job Details:
04/20/2022
Replaced rotor. Tested. Unit checks good.
We serviced a
KITCHENAID DISHWASHER
Model KUDE20IXSS4
Near Garland, TX 75043
Patrick
Job Details:
04/20/2022
"Customer concern, no operation from keypad. Verified. Found control board fuse had loose connection. Repaired connection, tested unit. All checks good."
We serviced a
ELECTROLUX WALL OVEN
Model EW30EW55GB4
Near Spanaway, WA 98387
Cejay
Job Details:
04/20/2022
Customer concern is that oven is not heating properly. Found open bake element causing unit not to heat properly. Needs new element. Requires auth.; ordrng 1 318601604 (element)