We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB765FW0
Near Frisco, TX 75035
Jacob P.
Job Details:
11/22/2021
Customer concern of unit not filling with enough water. Tested voltage to inlet valve and Found cold water wasnt opening. Installed new inlet valve from truck stock. Tested and all checks ok. ; used 1 W11165546 (Inlet valve) from stock
We serviced a
ELECTROLUX WASHER-FRONTLOAD
Model EIFLS60LT1
Near McKinney, TX 75069
Jacob P.
Job Details:
11/22/2021
"Installed previously ordered control board. Test cycled, all checks ok."
We serviced a
LG DRYER-ELECTRIC
Model DLE0442W
Near Frisco, TX 75035
Jacob P.
Job Details:
11/22/2021
"Customer concern of unit not heating. Found open hi limit causing no heat. Replaced cut off and hi limit. Test cycled, unit now heats. Ran air flow test, failed. Advised customer vent from back of dryer to outside needs to be cleaned. ; used 1 6931EL3003D (THERMOSTAT), and 1 6931EL3001F (THERMOSTAT) from stock"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5200EP/A3 01
Near Tacoma, WA 98409
Cameron M.
Job Details:
11/22/2021
"Customer concern is that dryer does not heat. Preformed airflow test failed (yellow). Found open heating element, causing unit to power and start cycle but not heat. Needs new element. Installed new element. Cycle tested unit, all checks good. Advised customer dryer vent duct needs to be cleaned asap. Also Advised customer dryer vent hose needs to be shortened and straightened to allow sufficient airflow. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model F96D-4CLX
Near Rowlett, TX 75088
Jacob P.
Job Details:
11/22/2021
"Customer would like oven temperatures checked. Cycle tested upper and lower oven temps, all checks ok."
We serviced a
LG DRYER-ELECTRIC
Model DLEX3875V
Near Coppell, TX 75019
Jacob P.
Job Details:
11/19/2021
"Customer concern of unit making loud noise. Found worn roller causing loud noise. Replaced roller and tested, all checks ok. ; used 1 DC97-16782A (DRUM ROLLER) from stock"
We serviced a
KENMORE DRYER-ELECTRIC
Model 41781122310
Near Tacoma, WA 98409
Cameron M.
Job Details:
11/19/2021
"Installed sears provided door hinge. Cycle tested unit, all checks good."
We serviced a
GE RANGE
Model P2B918SEM3SS
Near Spanaway, WA 98387
Branden W.
Job Details:
11/19/2021
Installed new main control. Cycle tested. All checks ok.
We serviced a
SAMSUNG RANGE
Model NX58H5600SS/AA
Near Garland, TX 75040
Jacob P.
Job Details:
11/19/2021
"Installed previously ordered burner parts and igniter. Test cycled, all checks ok."
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Tacoma, WA 98444
Cameron M.
Job Details:
11/19/2021
"Customer concern is that dishwasher dispenser broke. Found catch on dispenser broke, causing dispenser to not close. Needs new dispenser. Installed new dispenser, cycle tested unit. All checks good."
We serviced a
GE RANGE
Model JGBS66DEK3BB
Near McKinney, TX 75070
Jacob P.
Job Details:
11/19/2021
Customer concern of unit not heating. Found oven ignitor not igniting. Installed new ignitor. Tested All checks ok ; used 1 WB13K21 (Oven igniter) from stock
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model GHW9150PW0
Near Dallas, TX 75230
Jacob P.
Job Details:
11/19/2021
"Installed previously ordered control board. Test cycled, all checks ok."
We serviced a
KITCHENAID DISHWASHER
Model KUDS02SRSS0
Near DuPont, WA 98327
Cameron M.
Job Details:
11/19/2021
"Installed previously ordered dispenser, cycle tested unit. All checks good."
We serviced a
LG WASHER-FRONTLOAD
Model WM3900HWA
Near Spanaway, WA 98387
Branden W.
Job Details:
11/19/2021
"Customer concern is that washer was making banging noises in spin then stopped powering on. Found front right counterweight broke off of tub and broke wires at control board. Needs new control/harness, tub assembly, weight and bolts. Declined to repair at this time."
We serviced a
KITCHENAID COOKTOP
Model KECC568RPB03
Near McKinney, TX 75070
Jacob P.
Job Details:
11/18/2021
"Installed previously ordered glass top. Test cycled, all checks ok."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW7500GW2
Near Spanaway, WA 98387
Branden W.
Job Details:
11/18/2021
Customer concern is that washer time was off and ran longer than expected. Has been working fine since. Cycle tested in diagnostic cycle. Found no mechanical issues. Leveled washer. Advised to call if issue persists.
We serviced a
FRIGIDAIRE RANGE
Model FGF368GMB
Near Dallas, TX 75235
Jacob P.
Job Details:
11/18/2021
"Came to install previously ordered valves. Found worn burner tube seal causing gas leak. Burner tube seal is not a serviceable part. Called ahs, Ahs to replace unit. New auth code 264JAVI"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE60M9900V/A3
Near Tacoma, WA 98498
Cameron M.
Job Details:
11/18/2021
"Customer concern is that dryer takes multiple cycles to dry clothes on timed dry, unit shuts down prematurely on sensor cycles. Preformed airflow test failed (red). Cleaned and calibrated moisture sensors. Advised customer dryer vent duct needs to be cleaned asap before use resumes to prevent damage to element and other heating components."
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Lake Tapps, WA 98391
Branden W.
Job Details:
11/18/2021
Installed new pump and control panel. Cycle tested. All checks good
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB1
Near Tacoma, WA 98408
Cameron M.
Job Details:
11/18/2021
"Installed previously ordered lower spray arm,cycle tested unit 3x. All checks good."
We serviced a
KENMORE DRYER-ELECTRIC
Model 11067402600
Near Puyallup, WA 98373
Cameron M.
Job Details:
11/18/2021
"Installed sears provided timmer, cycle tested unit. All checks good."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5000AWA2 11
Near Tacoma, WA 98406
Cameron M.
Job Details:
11/18/2021
"Installed previously ordered hall sensor and inverter board. Cycle tested unit 3x empty, all checks good. Advised customer on proper cleaning and running regular cleaning cycles.Also advised customer on using high quality detergent for best wash results."
We serviced a
KENMORE DRYER-ELECTRIC
Model 11066962501
Near Allen, TX 75002
Jacob P.
Job Details:
11/18/2021
Customer concern of dryer duct falling out of ceiling. Advised customer that HVAC company is required to reinstall dryer duct. Unit is functioning as designed.
We serviced a
KENMORE WASHER-TOPLOAD
Model 11031652020
Near Puyallup, WA 98374
Cameron M.
Job Details:
11/18/2021
"Installed sears provided user interface, cycle tested unit, all checks good"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5000DW2
Near Eatonville, WA 98328
Branden W.
Job Details:
11/18/2021
"Installed new washplate, belt and suspension rods. Cycle tested. All checks ok."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF50K7500AV/A2
Near Puyallup, WA 98374
Branden W.
Job Details:
11/18/2021
"Customer concern is that washer does not spin properly, clothes come out wet. Only errors stored are UB (out of balance) test cycled empty and with a load of towels. Unit operating properly. Performed recalibration. Advised to not overload washer with too much weight. Also advised bedding often goes out of balance and should be run only on bedding cycle. No mechanical issues found."
We serviced a
KITCHENAID COOKTOP
Model KGCU467VSS02
Near Carrollton, TX 75010
Jacob P.
Job Details:
11/18/2021
Customer concern of right front burner wasnt igniting. Found debris in burner body. Cleared debris out burner. Tested and all checks ok.
We serviced a
GE DRYER-ELECTRIC
Model GFD55ESSN0WW
Near Sumner, WA 98390
Cameron M.
Job Details:
11/17/2021
"Customer concern is that dryer controls are locked. Found control lock engaged, causing unit to power but not start and run cycle. Showed customer how to disengage control lock. Preformed airflow test failed (red). Cleaned and calibrated moisture sensors. Advised customer dryer vent duct needs to be cleaned asap, to prevent damage to unit."
We serviced a
GE DISHWASHER
Model GDF630PSM0SS
Near Allen, TX 75002
Jacob P.
Job Details:
11/17/2021
"Customer concern of unit not latching. Found unit was not installed properly, causing door not to close. Reinstalled unit. Unit not powering on. Found loose wire nuts in junction box causing no power. Retightened wire nuts. Test cycled and all checks ok."
We serviced a
KENMORE DRYER-ELECTRIC
Model 79681172210
Near Garland, TX 75044
Jacob P.
Job Details:
11/17/2021
"Installed previously ordered control board. Test cycled, all checks ok."
We serviced a
LG DISHWASHER
Model LDF7774ST
Near Gig Harbor, WA 98335
Branden W.
Job Details:
11/17/2021
"Customer concern is that dishwasher produces leak error. Found water under leak sensor causing error. Source of water from overflow tubes. Cycle tested. Unable to get unit to leak. Did find inner door panel lower seal slightly out of place. Unable to correct. If leak persists, inner panel is needed. Customer to call if they want seal replaced."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Lakewood, WA 98498
Cameron M.
Job Details:
11/17/2021
"Customer concern is wheel broke off. Found top top rack adjusters broken, causing rack to fall. Needs new adjuster kit. Installed adjuster kit, cycle tested unit. All checks good. ; used 1 W10712395 (ADJUSTER) from stock"
We serviced a
GE WASHER-TOPLOAD
Model WJRE5500G0WW
Near Fircrest, WA 98466
Branden W.
Job Details:
11/17/2021
"Installed sears supplied outer tub, seal and tub ring. Cycle tested with load of towels. All checks good."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WFW92HEFW0
Near Dallas, TX 75225
Jacob P.
Job Details:
11/17/2021
"Customer concern of unit producing f1e1 error (corrupt acu error). Customer advised that they removed power from unit for 30 seconds and unit hasn't produced error again. Tested voltage to unit, checks ok. Ran through diagnostics cycle, checks ok. Advised customer unit is functioning as designed at time of service."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED5300SQ0
Near Tacoma, WA 98444
Cameron M.
Job Details:
11/17/2021
"Customer concern is that dryer shut down in middle of a cycle, and unit will now not start cycle. Found open thermal fuse, and unit to start and run cycle. Needs new thermal fuse. Installed new thermal fuse. Upon cycle testing unit, found units power cord is creating a fire hazard. Caused by broken 240v outlet with loose terminal contacts. Strongly urged customer needs electrician to fix problems to prevent house fire. Also found for customer safety, left unit unplugged. ; used 1 WP3392519 (FUSE-THRML) from stock"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WFW92HEFW0
Near Richardson, TX 75082
Jacob P.
Job Details:
11/17/2021
Customer concern of unit leaking. Found over suds in unit causing leak. Advised customer of proper use for high concentrate detergent and running clean cycles. Unit functioning as designed.
We serviced a
SAMSUNG DISHWASHER
Model DW80K5050US/AA 03
Near Irving, TX 75061
Jacob P.
Job Details:
11/17/2021
"Installed previously ordered console. Test cycled, all checks ok."
We serviced a
KENMORE WALL OVEN
Model 79048839901
Near Spanaway, WA 98387
Branden W.
Job Details:
11/16/2021
"Installed new control, temp sensor and cooling fan. Cycle tested at 350. All checks good."
We serviced a
KENMORE WASHER-TOPLOAD
Model 11025132410
Near Tacoma, WA 98406
Cameron M.
Job Details:
11/16/2021
"Installed sears provided transmission, belt, pulley kit. Actuator, hub. Cycle tested unit, all checks good"
We serviced a
MAYTAG DRYER-ELECTRIC
Model HYE3658AYW 15
Near Lakewood, WA 98498
Cameron M.
Job Details:
11/16/2021
"Installed previously ordered thermo kit. Cycle tested unit, all checks good"
We serviced a
LG WASHER-TOPLOAD
Model WT5270CW
Near Richardson, TX 75081
Jacob P.
Job Details:
11/16/2021
"Installed previously ordered inlet valve. Test cycled,all checks ok."
We serviced a
ELECTROLUX DRYER-ELECTRIC
Model EIED55IRR0
Near Tacoma, WA 98443
Branden W.
Job Details:
11/16/2021
Customer concern is that a sock got into blower housing. Sock has been removed. Took dryer apart to clean blower wheel. All checks ok.
We serviced a
FRIGIDAIRE DRYER-ELECTRIC
Model CRER5700AS1
Near Plano, TX 75093
Jacob P.
Job Details:
11/16/2021
Installed previously ordered parts. Tested and all checks ok.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV52J8700EW/A2
Near Heath, TX 75032
Jacob P.
Job Details:
11/16/2021
"Customer concern of unit starting and not drying as well. Found broken idler pulley causing no start. Replaced idler pulley. Test cycled, unit now starts. Ran air flow test, failed. Advised customer that vent from back of dryer to outside needs to be cleaned. Unit functioning as designed. ; used 1 DV52J8700EW/A2 (Idler pulley) from stock"
We serviced a
FRIGIDAIRE RANGE
Model FEFL78CSC
Near Tacoma, WA 98445
Branden W.
Job Details:
11/16/2021
Installed new elememt. Cycle tested. All checks good.
We serviced a
KENMORE DISHWASHER
Model 66513452K900
Near Lakewood, WA 98499
Branden W.
Job Details:
11/16/2021
Customer concern is that dishwasher does not power on. Found open thermal fuse on control board. Replaced fuse. Cycle tested. All checks ok. ; used 1 W10258275 (BI-METAL THERMAL FUSE) from stock
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2412SS0A
Near Tacoma, WA 98404
Branden W.
Job Details:
11/16/2021
Customer concern is that dishwasher does not start. Found bad contact at door latch causing no operation. Repaired contacts. Cycle tested. All checks ok.
We serviced a
KENMORE WASHER-FRONTLOAD
Model 79641383410
Near University Place, WA 98467
Branden W.
Job Details:
11/16/2021
Customer concern is that washer does not drain. Found failed drain pump causing unit to not drain. Replaced pump. All checks ok. ; used 1 4681EA2001T (DRAIN PUMP) from stock
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model GEQ8858JQ1
Near Rowlett, TX 75088
Jacob P.
Job Details:
11/16/2021
"Customer concern of unit not heating. Found thermal cut off open causing no heat. Replaced thermal cut off. Test cycled, unit now heats. Ran air flow test, failed. Advised customer that vent from back of dryer to outside needs to be cleaned before using machine again. Unit functioning as designed. ; used 1 279769 (Thermal cut off) from stock"
We serviced a
KENMORE DRYER-ELECTRIC
Model 110.683227
Near Tacoma, WA 98444
Cameron M.
Job Details:
11/15/2021
Customer concern is that dryer takes multiple cycles to dry clothes. Preformed airflow test passed. Preformed temperature checks high heat in range. Found no mechanical issues at this time . Advised customer on proper loading practices. Collected 85.00 deductible via card Payment.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED4815EW1
Near Tacoma, WA 98409
Branden W.
Job Details:
11/15/2021
"Customer concern is dryer is not heating very well, test wall outlet 240 good, air flow test failed(red) disconnected vent retested air flow passed(green) cycle tested temperatures, in range. No mechanical issues found. Recommend customer get vent cleaned."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF50K7500AV/A2 11
Near Frisco, TX 75034
Jacob P.
Job Details:
11/15/2021
"Installed previously ordered inverter board. Test cycled, all checks ok."
We serviced a
SAMSUNG DISHWASHER
Model DW80K5050US/AA 02
Near Puyallup, WA 98375
Branden W.
Job Details:
11/15/2021
Customer concern is that dishwasher does not power on. Found loose connection at RY205 on main PCB causing no power. Secured connection. Cycle tested. All checks ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Tacoma, WA 98466
Cameron M.
Job Details:
11/15/2021
"Installed previously ordered main control board. Cycle tested unit. Upon testing found shorted wire in wash motor harness, causing unit to not run Wash cycle. Fixed shorted wire tested unit again. All checks good."
We serviced a
AMANA RANGE
Model AGR5630BDS1
Near Sumner, WA 98390
Branden W.
Job Details:
11/15/2021
Installed new control board and temp sensor. Cycle tested at 350. All checks good.
We serviced a
GE DISHWASHER
Model GDT580SMF0ES
Near Frisco, TX 75035
Jacob P.
Job Details:
11/15/2021
"Installed previously ordered bezel. Test cycled, all checks ok."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5000AW/A2 11
Near Buckley, WA 98321
Cameron M.
Job Details:
11/15/2021
"Installed previously ordered door boot and tub clamp. Cycle tested unit, all checks good. Customer declined to retain leaking complaints."
We serviced a
WHIRLPOOL RANGE
Model RF262LXSQ 2
Near Puyallup, WA 98371
Branden W.
Job Details:
11/15/2021
Customer concern is that there is streaks on door glass inside of door. Advised that it is from spillover on range getting into vent on oven door. Advised how to remove door for cleaning. No mechanical failures.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model N/A
Near Orting, WA 98360
Cameron M.
Job Details:
11/15/2021
"Customer concern is that dryer takes multiple cycles to dry clothes. Unable to get verification of model and serial, due to model tag being heavily worn out. Preformed airflow test failed (red). Found dryer needs to run multiple cycles, do to inadequate airflow. Found loose fasteners on blower housing, causing noise during operation. Tightened fasteners, cleaned and calibrated moisture sensors. Advised customer dryer vent duct needs to be cleaned asap, before use continues to prevent damage to unit."
We serviced a
HOTPOINT WASHER-TOPLOAD
Model GTW490ACJ4WW
Near Lewisville, TX 75067
Jacob P.
Job Details:
11/15/2021
"Installed previously ordered control board and speed sensor. Test cycled, all checks ok."
We serviced a
SAMSUNG OVEN/STOVE
Model DV42H5000EW/A3
Near Forney, TX 75126
Jacob P.
Job Details:
11/12/2021
Cleaned oven glass. All checks ok.
We serviced a
KITCHENAID RANGE
Model KESC307GWH1
Near Enumclaw, WA 98022
Cameron M.
Job Details:
11/12/2021
Installed previously ordered inner door glass. Cycle tested unit. All checks good
We serviced a
SAMSUNG RANGE
Model NE58K9430SS/AA
Near Spanaway, WA 98387
Branden W.
Job Details:
11/12/2021
Installed new element. Cycle tested. All checks good.
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA45N3050AW/A4 01
Near Grand Prairie, TX 75052
Jacob P.
Job Details:
11/12/2021
"Installed previously ordered suspension rods. Test cycled, all checks ok."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV48J7770EP/A2
Near Tacoma, WA 98407
Branden W.
Job Details:
11/12/2021
Customer concern is that dryer makes squealing noise.Found rear right roller worn causing noise. Replaced roller. Cycle tested. All checks good. ; used 1 DC97-16782A (DRUM ROLLER) from stock
We serviced a
KENMORE WALL OVEN
Model 79048173000
Near McKinney, TX 75070
Jacob P.
Job Details:
11/12/2021
"Customer concern of upper oven overheating. Tested temp probe ohms, in range. Tested at 170, 350 and 450, unit finctioning as designed. Unable to verify complaint."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5000AW/A2 11
Near Spanaway, WA 98387
Branden W.
Job Details:
11/12/2021
Installed new door boot. Cycle tested. All checks good. Took old part at customer request.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model n/a
Near Spanaway, WA 98387
Branden W.
Job Details:
11/12/2021
Customer concern is that dryer does not dry and water in vent. Performed airflow test. Found clogged vent. Advised to have dryer duct cleaned. NO CHARGE
We serviced a
KENMORE WASHER-TOPLOAD
Model 11025132411
Near Eatonville, WA 98328
Cameron M.
Job Details:
11/12/2021
"Installed sears provided basket and gearcase. Cycle tested unit 3x, all checks good."
We serviced a
KENMORE DISHWASHER
Model 66513222N412
Near Edgewood, WA 98372
Branden W.
Job Details:
11/11/2021
Installed new wash pump and grommet. Cycle tested. All checks good.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2477RF1A
Near Murphy, TX 75094
Jacob P.
Job Details:
11/11/2021
Customer concern of dishwasher not powering on. Found burnt connection wire causing it not to get power. Replaced wire nut. Tested cycle checks out.
We serviced a
WHIRLPOOL DISHWASHER
Model 58715259400
Near Lakewood, WA 98499
Branden W.
Job Details:
11/11/2021
Installed new main control. Tested in service mode. Elememt operating properly. All checks ok.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2408NS10C
Near Rockwall, TX 75087
Jacob P.
Job Details:
11/11/2021
"Installed previously ordered control board. Test cycled, all checks ok."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA54R7600AC/US 01
Near Tacoma, WA 98445
Branden W.
Job Details:
11/11/2021
Customer concern is that washer did not spin and now does nothing. Found pump jammed causing no drain and unit to not run a cycle. Cleared pump. Cycle tested. All checks ok.
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WF45H6300AW/A2
Near Frisco, TX 75034
Jacob P.
Job Details:
11/11/2021
Customer concern of unit leaking on left side when running comforters or rugs. Advised customer the rugs are not machine washable. Found signs of water from vent on rear of machine. Advised that clean cycles need to be ran to break down old detergent buildup to keep unit from venting. Unit functioning as designed.
We serviced a
GE DISHWASHER
Model GSD3360K55SS
Near McKinney, TX 75071
Jacob P.
Job Details:
11/11/2021
"Customer concern of water not draining properly. Found drain line hose wasnt properly installed. Installed high loop under sink. Test cycled, all checks ok."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA52M7750AV/A4 01
Near Spanaway, WA 98387
Branden W.
Job Details:
11/10/2021
Installed new pcb. Cycle tested. All checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204EWH1
Near Puyallup, WA 98371
Branden W.
Job Details:
11/10/2021
Installed new pump/motor and detergent dispenser that customer wanted replaced. Cycle tested. All checks good. Customer requested to not keep part that caused leak.
We serviced a
SAMSUNG RANGE
Model NX58F5500SS/AA
Near Plano, TX 75024
Jacob P.
Job Details:
11/10/2021
"Customer concern of bake not working. Found weak igniter causing no heat. Replaced igniter. Test cycled, all checks ok. ; used 1 WB13K21 (OVEN IGNITER-12' LEAD W/NUTS) from stock"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5105HW2
Near Puyallup, WA 98374
Cameron M.
Job Details:
11/10/2021
"Customer concern is that washer lid strike broken. Unit only connected to utilities, only set up to power. Found broken lid strike, causing unit to not start cycle. Needs new lid."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Dallas, TX 75228
Jacob P.
Job Details:
11/10/2021
"Customer concern of unit not turning on. Found no voltage to unit. Checked breaker, breaker is on and still no voltage to unit. Advised customer that electrician is required to fix issue. Unable to test unit due to no power."
We serviced a
KENMORE WASHER-TOPLOAD
Model 11015862400
Near Puyallup, WA 98371
Cameron M.
Job Details:
11/10/2021
Customer concern is that washer makes bang noise at beginning and end of spin cycle. Cycle tested unit 10x. Found no mechanical issues at this time. Advised customer on regular cleaning intervals. Also advised customer on using high quality detergent for best wash results.
We serviced a
GE DISHWASHER
Model PDW7880N00SS
Near Irving, TX 75063
Jacob P.
Job Details:
11/10/2021
"Customer concern of unit not draining. Found debris in air gap causing no drain. Removed debris. Test cycled, all checks ok."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Dallas, TX 75235
Jacob P.
Job Details:
11/09/2021
"Installed previously ordered burner body and cap. Test cycled, all checks ok."
We serviced a
KENMORE WASHER-FRONT LOA
Model 11025132412
Near Orting, WA 98360
Branden W.
Job Details:
11/09/2021
Customer concern is that washer will not operate properly on normal cycle. Found F7 E6 (motor) error stored. Found shift actuator arm came out of clutch causing washer to be stuck in spin configuration causing issues. Reinstalled actuator arm and secured. Cycle tested. All checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DW3
Near Puyallup, WA 98374
Branden W.
Job Details:
11/09/2021
Customer concern is that washer dispenser is rusting. Sounds like coins under tub. And washer was not working properly. Advised dispenser is not rusting but it has fabric softener and debris build up that looks like rust. Advised to clean dispenser and tracks. Found nails in drain pump causing noise. Cleaned pump. Advised to check pockets to prevent further issues. Unable to get washer to not operate properly at this time. All checks ok.
We serviced a
SAMSUNG DISHWASHER
Model DW80R5060US/AA 00
Near Puyallup, WA 98374
Branden W.
Job Details:
11/09/2021
"Customer concern is that dishwasher does not run a cycle and produces OC (overfill) error. Cycle tested rinse x2, express, normal and heavy cycles. Unable to get unit to fail on any cycle. Advised to call if issue returns."
We serviced a
SAMSUNG WASHER-FRONT LOA
Model WF350ANW/XAA 02
Near Spanaway, WA 98387
Branden W.
Job Details:
11/09/2021
Customer concern is that washer smells even after using washer cleaner. Ran entire quick wash cycle. No mechanical issues found. Advised to use afresh washer cleaner with triple dosage numerous times back to back to help eliminate smell.
We serviced a
LG RANGE
Model LRE3061ST/00
Near Irving, TX 75038
Jacob P.
Job Details:
11/09/2021
"Customer concern of broil not working. Found burnt wire to element causing no heat. Replaced connector. Test cycled, all checks ok."
We serviced a
SAMSUNG WASHER-FRONT LOA
Model WF42H5400AW/A2
Near Dallas, TX 75206
Jacob P.
Job Details:
11/08/2021
"Customer concern of unit leaking. Checked all internal and external hoses, pumps and valves. Unable to verify leak. Advised customer of keeping door glass and door boot clean. Unit functioning as designed at time of service."
We serviced a
ROPER WALL OVEN
Model 1053B2A
Near Tacoma, WA 98444
Branden W.
Job Details:
11/08/2021
"Arrived to repair oven, AHS also sent customer a new oven. Advised we do not install appliances. No work done. Advised customer to call AHS."
We serviced a
SAMSUNG WASHER-FRONT LOA
Model WF45N5300AF
Near Graham, WA 98338
Cameron M.
Job Details:
11/08/2021
"Customer concern is that washer leaks a lot intermittently does not matter load size or cycle settings. During cycle testing, found unit heavily oversuded. Also found unit leaking from rear tub vent , due to oversuds conditions. Also found drain hose inserted into wall to far, corrected and anchored drain hose. Found no other sorce of leak. Advised customer on regular cleaning cycle intervals. Also advised customer on using high quality detergent for best wash results."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV350AEW/XAA 03
Near Puyallup, WA 98375
Branden W.
Job Details:
11/08/2021
Customer concern is that dryer does not start a cycle. Found open thermal fuse. Found no heating component failures. Replaced fuse. Cycle tested all temperature setting. All checks good. ; used 1 DC47-00016A (THERMAL FUSE) from stock
We serviced a
WHIRLPOOL WALL OVEN
Model RBD307PVS00
Near Frisco, TX 75033
Jacob P.
Job Details:
11/08/2021
"Installed repaired control board, unit still doesn't turn on. Tested voltage into control board, checks ok. Called Ahs, ahs advised unit is being put into replacement options."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB955FW0
Near Graham, WA 98338
Branden W.
Job Details:
11/08/2021
Installed new control and drain pump. Cycle tested. All checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204ESS3
Near Rockwall, TX 75032
Jacob P.
Job Details:
11/08/2021
"Installed previously ordered heating element. Test cycled, all checks ok."
We serviced a
ELECTROLUX DISHWASHER
Model EW24ID80QS3A
Near Rockwall, TX 75087
Jacob P.
Job Details:
11/05/2021
"Customer concern of unit making loud noise and 30i error (leak error). Found power turned off to make upon arrival. Customer turned power on and found garbage disposal also on. Turned garbage disposal off. Found signs of water in base of unit. Test cycled ?3, no signs of leak. Unable to verify complaint, unit functioning as designed at time of service."
We serviced a
KENMORE WASHER-TOPLOAD
Model 11016962501
Near McKinney, TX 75070
Jacob P.
Job Details:
11/05/2021
"Customer concern of unit leaving streaks on clothes. Checked felt seal and other components, all checks ok. Advised customer that markings are more than likely coming from washer. Dryer functioning as designed."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDC465HW0
Near Lakewood, WA 98498
Branden W.
Job Details:
11/05/2021
Customer concern is that dryer does not start. Found open thermal fuse causing dryer to not start. Found crushed vent caused dryer to overheat and trip thermal fuse. Replaced fuse. Shortened dryer vent. Advised to not push dryer back any further as it will crush vent. ; used 1 WP3392519 (FUSE-THRML) from stock
We serviced a
KENMORE DRYER-ELECTRIC
Model 41781100003
Near Enumclaw, WA 98022
Cameron M.
Job Details:
11/05/2021
"Installed previously ordered thermistor, exhaust thermistor, and control board. Cycle tested unit, all checks good"