We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW8540FW0
Near Fircrest, WA 98466
Cejay
Job Details: 04/01/2022
"Customer concern is that washer does not drain intermittently, and has intermittent door lock issues.Top was installed at time or service. Pulled error codes via service mode F3E1x2 ,F5E2,F8E3,F9E1, verified functionality of drain pump via service mode. Found failed water level switch. Needs new water level switch and door lock. Follow up scheduled for 04/06 1-5pm; ordrng 1 WPW10443885 (door lock) and 1 WPW10448876 (switch-wl)"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WA52M7750AV/A4 01
Near Graham, WA 98338
Branden W.
Job Details: 04/01/2022
Customer concern is that washer does not power on. 120vac into main board. No output from board. Needs new board assembly. Next appointment 4/8 8-12; ordrng 1 DC92-02005A (PCB ASSY KIT)
We serviced a
SAMSUNG DISHWASHER
Model DW80K5050UG/AA 03
Near Puyallup, WA 98373
Branden W.
Job Details: 04/01/2022
Customer concern is that dishwasher intermittently leaks from front door and intermittently does not drain. No errors stored. Ran full diagnostic cycle. All components operating properly. Did find build up of suds. Suds is probable cause of intermittent leak. Cycled drain cycle x10. Unit drained every time. Unable to get unit to leak or not drain at time of service. Advised to use high quality detergent and to make sure no other detergents get into dishwasher. Performed factory reset on main control. Advised to monitor and call if issue persists.
We serviced a
ELECTROLUX DRYER-ELECTRIC
Model EIMED55IIW0
Near Fife, WA 98424
Cejay
Job Details: 04/01/2022
Customer concern is that dryer stops shortly after cycle starts and show E64 error. Found open element causing dryer not to heat. Needs new element. Requires Auth.; ordrng 1 134792700 (heater)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHB1
Near Tacoma, WA 98404
Cejay
Job Details: 04/01/2022
"Customer concern is that dishwasher does not turn on.Incoming voltage to junction box is 120vVerified functionality of main control by diagnostics test. Unplugged keypad, closed door drain pump activated indicating control is good. Needs new user interface. Follow up scheduled for 04/05 8-12pm; ordrng 1 W11402115 (HOUSING-UI)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC465HW2
Near Irving, TX 75061
John
Job Details: 04/01/2022
"Customer concern washer leaking water out of bottom. Found gear case leaking alot of oil and water. Found oil damaged motor, actuator, cam, belt. Needs new gear case, cam, actuator, belt, motor, and drive block retainer.; ordrng 1 W11454372 (Gear Case) and 1 W10721967 (Cam) and 1 W10913953 (Actuator) and 1 W11239857 (Belt) and 1 W10832724 (Motor) and 1 W11385424 (Drive Block Retainer)"
We serviced a
KENMORE WASHER-FRONTLOAD
Model 40249032012
Near Puyallup, WA 98375
Branden W.
Job Details: 04/01/2022
Installed new drain pump. Cycle tested in rinse and spin. All checks ok. Left failed part with customer.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US4A
Near Puyallup, WA 98375
Branden W.
Job Details: 04/01/2022
Customer concern is that dishwasher does not drain. Found air gap clogged with shells causing unit to not drain. Cleared airgap. Cycle tested. All checks ok. Lower spray arm and filter removed prior to service. Reinstalled filter and spray arm.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB855DC3
Near Dallas, TX 75211
John
Job Details: 04/01/2022
Customer concern washer not spinning. Found gear case grinding and not spinning. Needs new gear case and thrust washer.; ordrng 1 W11393685 (Gear case) and 1 W11032711 (Thrust washer)
We serviced a
LG DISHWASHER
Model LDT5678ST
Near Garland, TX 75044
Chris
Job Details: 04/01/2022
Customer concern that dishwasher will not drain. Found drain pump wires were chewed through by rodents. Drain pump wires not connected causing no drain. Needs new wiring harness. This will not be covered. ; ordrng 1 EAD63647006 (Wiring harness)
We serviced a
KENMORE WASHER-FRONTLOAD
Model 40249032012
Near Puyallup, WA 98375
Branden W.
Job Details: 03/31/2022
Customer concern is that washer does not drain. Found seized drain pump causing unit to not drain. Needs new pump. Unit disassembled prior to service. Next appointment 4/1 8-12; ordrng 1 DC31-00054A (drain pump)
We serviced a
GE RANGE
Model JGB620REF1SS
Near Graham, WA 98338
Cejay
Job Details: 03/31/2022
Customer concern is that both front and rear right side burners do not lite intermittently. RR burn opening as designed. FR burner intermittently does not spark or will spark when knob is anywhere between the HI and low settings. Follow scheduled for 04/11 8-12pm; ordrng 1 WB21X20300 (valve burner 270) and 1 WB13K10029 (spark module 4+0)
We serviced a
MAYTAG DISHWASHER
Model MDBH949PAB4
Near Puyallup, WA 98374
Cejay
Job Details: 03/31/2022
Customer concern is that dishwasher is leaking from underneath intermittently. Found serious oversuds condition. Rinsed out suds with multiple rinse cycles. Advised customer on using high quality detergent.
We serviced a
KENMORE WASHER-TOPLOAD
Model 11024722300
Near Eatonville, WA 98328
Cejay
Job Details: 03/31/2022
Customer concern is that washer is not spinning clothes out all the way. Found clogged cold water inlet causing washer to slow fill. Also found worn agitator dogs. Needs new agitator dogs. Installed new agitator dogs. Cycle tested unit all checks good ; used 1 80040 (AGITATOR DOGS) from stock
We serviced a
FRIGIDAIRE WALL OVEN
Model FGEW3045KFB
Near Coppell, TX 75019
John
Job Details: 03/31/2022
Customer concern oven beeping and not turning on. Cycled power to unit twice to attempt Control Board reset. Control Board failed to reset. Needs new control board.; ordrng 1 316560156 (Controller)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX700XW2
Near Spanaway, WA 98387
Branden W.
Job Details: 03/31/2022
"Customer concern is that washer does not agitate properly and bangs around in spin cycle. Found nut holding drive pulley came off causing pulley to slip down causing issues. Replaced pulley kit and belt. Cycle tested with a load. All checks good. Belt guard missing prior to service. ; used 1 W10721967 (CAM), and 1 WPW10006384 (BELT) from stock"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DLEX5170W
Near Frisco, TX 75034
John
Job Details: 03/31/2022
Installed previously ordered control board. All checks good.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF405ATPASU/A2
Near Frisco, TX 75034
John
Job Details: 03/31/2022
"Came to install door hinge. Found that incorrect part number was ordered. Needs new door hinge. AHS to supply out of stock parts.; ordrng 1 DC61-03204A (HINGE DOOR), states that autho needed"
We serviced a
GE WASHER-TOPLOAD
Model GTW220ACK7WW
Near Plano, TX 75025
John
Job Details: 03/31/2022
"Customer concern washer not spinning. Using NuFi device, found 13 fault codes for out of balance load cycle ended. Ran full diagnostic on unit. No issues found. Advised Customer about proper load size and how to arrange load if out of balance condition happens again."
We serviced a
GE DISHWASHER
Model GDF535PSR0SS
Near Roy, WA 98580
Branden W.
Job Details: 03/31/2022
Customer concern is that dishwasher door does not latch. Found top of tub bent up causing alignment issue. Corrected tub top. Added high loop with drain. Dishwasher operating as designed. Unit not mounted at time of service.
We serviced a
MAYTAG DRYER-ELECTRIC
Model LDE41001
Near Tacoma, WA 98444
Branden W.
Job Details: 03/31/2022
Customer concern is that dryer produces a burning smell. Found small section of wire and terminal to element burnt. Replaced terminal. Vacuumed inside of dryer. Cycle tested. All checks good.
We serviced a
GE DRYER-ELECTRIC
Model GTD65EBPTL1DG
Near Tacoma, WA 98444
Branden W.
Job Details: 03/31/2022
Customer concern is that dryer still takes too long to dry. Found metal screen on exhaust outlet blocking all airflow. Removed screen. Airflow good. Good dryer Temps. Cleaned moisture sensors. All checks good.
We serviced a
KITCHENAID DISHWASHER
Model GSD2600G00BB
Near University Place, WA 98467
Cejay
Job Details: 03/31/2022
Installed previously ordered rinse aid tank. Verified functionality of tank and soap dispenser arm. All checks good
We serviced a
KENMORE DRYER-ELECTRIC
Model 41781122310
Near Spanaway, WA 98387
Branden W.
Job Details: 03/31/2022
Customer concern is that dryer does not start. Found E25 (thermistor) error stored. Found open thermistor connection caused by broken wire. Replaced terminals. Cycle tested. Dryer operating as designed. Advised dryer duct needs to be cleaned/replaced.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW7040DW1
Near Plano, TX 75025
John
Job Details: 03/31/2022
Installed previously ordered inlet valve. All checks good. Left part with customer.
We serviced a
MAYTAG DISHWASHER
Model MDB5601AWS
Near Murphy, TX 75094
John
Job Details: 03/31/2022
"Customer concern dishwasher not starting. Found door latch broken and not making contact with door switch. Jumped door switch, still no start. Needs new door latch and control board.; ordrng 1 WPW10218837 (Control Board) and 1 WPW10275768 (Door latch)"
We serviced a
GE WASHER-TOPLOAD
Model WPGT9360E0PL
Near Wylie, TX 75098
John
Job Details: 03/31/2022
Customer concern washer making loud noise while spinning. Found bearing assy leaking oil and bearing very dry causing loud noise. Needs new bearing assy and hub seal. AHS to supply discontinued and out of stock parts; ordrng 1 WH39X10003 (Bearing Assy.) and 1 WH45X10055 (Hub)
We serviced a
FRIGIDAIRE DISHWASHER
Model FGIP2468UD0A
Near Wylie, TX 75098
John
Job Details: 03/31/2022
Customer concern dishwasher buttons not responding. Confirmed UI not communicating with control board. Needs new UI.; ordrng 1 5304517587 (UI Board)
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MVWB835DW4
Near Graham, WA 98338
Cejay
Job Details: 03/31/2022
Installed previously ordered lid. Verified operation of lid lock via service mode. All checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model LAT9420AAE
Near Roy, WA 98580
Branden W.
Job Details: 03/30/2022
"Customer concern is that washer only fills, then does nothing. Found lid switch plunger laying in base of washer. Reinstalled plunger. Cycle tested. All checks ok."
We serviced a
GE WASHER-FRONTLOAD
Model WSXH208A1WW
Near Tacoma, WA 98408
Cejay
Job Details: 03/30/2022
"Customer concern is that washer makes a noise during spin cycle. Found failed bearing and excessive play in basket causing noise during operation. Needs new front and rear tub, spin basket and tub seal. Advised customer parts show discontinued AHS to supply. Requires Auth.; ordrng 1 WH45X10005 (shell-front tub) and 1 WH45X10006 (tub,spin) and 1 WH45X10007 (shell-rear/bearing) and 1 WH08X10002 (seal-shell.)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model n/a
Near Tacoma, WA 98498
Branden W.
Job Details: 03/30/2022
Customer concern is that washer does not agitate and same water level for every cycle. Cycle tested with load. Found stripped basket hub causing unit to not agitate properly and not spin. Replaced hub. Cycle tested with same load. Calibrated. All water levels are normal. Advised to use deep water wash. All checks good. ; used 1 W10528947 (HUB) from stock
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model LER5636EQ2
Near Grand Prairie, TX 75050
Patrick
Job Details: 03/30/2022
"Customer concern unit not heating. Confirmed. Found all thermostats good, element good. Voltage to unit 246vac. Voltage from timer good. Bad centripetal switch on motor causing no heat. Must replace motor and blower wheel. ; ordrng 1 279827 (Motor) and 1 WP694089 (Blower wheel)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model LXR7244JQ0
Near Irving, TX 75060
Patrick
Job Details: 03/30/2022
Replaced door sw. Tested unit. All checks ok
We serviced a
GE DISHWASHER
Model ZBD6880N00SS
Near Dallas, TX 75206
Patrick
Job Details: 03/30/2022
Replaced dispenser and control board. Tested unit. All checks good.
We serviced a
GE WALL OVEN
Model JTP70SP2SS
Near Frisco, TX 75035
John
Job Details: 03/30/2022
Customer concern buttons on oven not responding. Confirmed buttons non responsive. Needs new control board. AHS to supply out of stock parts.; ordrng 1 WB27T11435 (Control Board)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Dallas, TX 75206
Patrick
Job Details: 03/30/2022
Replaced sump assy. Tested unit. All checks good
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF448AAP/XAA
Near Tacoma, WA 98498
Branden W.
Job Details: 03/30/2022
Customer concern is that washer will not drain. Found stripped drain pump causing unit to not drain. Replaced pump. Cycle tested. All checks good. ; used 1 4681EA2001T (DRAIN PUMP) from stock
We serviced a
KENMORE LAUNDRY CENTER
Model 41790802990
Near Tacoma, WA 98445
Cejay
Job Details: 03/30/2022
Customer concern is the dryer is making a scraping noise during operation. Found lots of debris stuck inside dryer felt causing noise during operation. Removed debris. Vacuumed inside of unit. Cycle tested unit all checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Frisco, TX 75035
John
Job Details: 03/30/2022
Customer concern dishwasher not washing properly. Found diverter valve not switching from drain to wash causing poor wash condition. Needs new sump assy.; ordrng 1 WPW10671941 (PUMP&MOTOR)
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED5100HW0
Near Frisco, TX 75035
John
Job Details: 03/30/2022
Installed previously ordered motor. Cycle tested and unit failed for no heat. Found open heating element. Replaced heating element from truck stock. All checks good.; used 1 WP3387747 (ELEMENT) from stock
We serviced a
LG WASHER-FRONTLOAD
Model WM3270CW
Near Tacoma, WA 98422
Branden W.
Job Details: 03/30/2022
"Customer concern is that washer leaks small amount of water and does not fill enough. Found airgap return hose from drain loop to tub came off at tub causing leak. Reconnected hose. Tested pressure switch output in service cycle, reading are proper. Cycle tested through several modes with and without a load. Normal water levels achieved for each cycle. All checks good. Had to unstack dryer for service. Re-stacked after repair."
We serviced a
KENMORE WASHER-FRONTLOAD
Model 11049962600
Near Tacoma, WA 98422
Branden W.
Job Details: 03/30/2022
"Customer concern is that washer leaks, is loud in spin cycle and clothes come out wet. Cycle tested through service cycle, rinse and express cycles empty and with customer provided load. Found 2 holes in door boot causing leak. Unable to verify noise or poor spin. Proper spin rpm and no abnormal noises at this time. Needs new door boot. ; ordrng 1 WP8182119 (bellow)"
We serviced a
SAMSUNG RANGE
Model NX58R5601SS/AA
Near Tacoma, WA 98405
Branden W.
Job Details: 03/30/2022
Customer concern is that left burner was clicking. Breaker off to unit at time of service. Turned breaker on. Cycle tested all burners at various positions. Unable to reproduce concern at this time. Advised to call if issue returns.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45K6200AZ/A211
Near Dallas, TX 75228
Patrick
Job Details: 03/30/2022
"Customer concern, unit not ringing out clothes. Ran high spin only, empty. Approaching high spin cycle reset to 12min from 6. Attempted smart install twice, error code 3c twice. Motor problem. Excessive vibration though drum empty. Found shocks very loose, clacking when manipulated by hand. Must replace shocks. Recommend full tub job considering overall condition and age of unit. Spin basket and rear outer tub. ; ordrng 2 DC66-00470A (Front shocks)s and 2 DC66-00470B (Rear shocks)s"
We serviced a
ELECTROLUX DISHWASHER
Model EI24ID30QS0A
Near Rockwall, TX 75032
Patrick
Job Details: 03/30/2022
Replaced pressure sw. Tested unit. All checks good
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DW0
Near Rockwall, TX 75087
Patrick
Job Details: 03/30/2022
"Customer concern, unit leaking from supply hose. Found inlet valve assy leaking constantly. Must replace. ; ordrng 1 W11172234 (Inlet valve assy)"
We serviced a
LG RANGE
Model LRE3194ST/00
Near Tacoma, WA 98446
Cejay
Job Details: 03/30/2022
Installed previously ordered main control board and element. Installed new wire connection on heater relay. Cycle tested unit all checks good
We serviced a
LG WASHER-FRONTLOAD
Model WM2016CW/01
Near Tacoma, WA 98445
Cejay
Job Details: 03/30/2022
Installed previously ordered user interface and dispenser assembly. Cycle tested unit all checks good
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45R6100AC/US
Near Frisco, TX 75035
John
Job Details: 03/30/2022
Customer concern washer giving a C4 error code. Found inlet valves supplied with proper voltage and humming but not opening. Needs new inlet vavles.; ordrng 1 DC62-30312J (VALVE WATER) and 1 DC62-30314K (VALVE WATER)
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW8300SW04
Near Frisco, TX 75035
John
Job Details: 03/30/2022
Installed previously ordered drain pump. All checks good.
We serviced a
MAYTAG WALL OVEN
Model MEW7627AS00
Near Dallas, TX 75287
John
Job Details: 03/30/2022
Installed previously ordered Thermal Fuse. All checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model DU930PWSS0
Near Wylie, TX 75098
John
Job Details: 03/30/2022
"Installed previously ordered control board. During disassembly, found that signed of leak in door near dispenser tray. Found rusted and broken actuator spring and calcium damaged draw bar and cover. Needs new actuator, draw bar, spring, and drip cover. Control board is functioning properly. AHS to supply NLA parts.; ordrng 1 WP3369505 (ACTUATOR) and 1 3369448 (Draw Bar, Electronic) and 1 3369448 (Spring) and 1 3371569 (COVER DRIP)"
We serviced a
FRIGIDAIRE DRYER-ELECTRIC
Model FSE747GES1
Near Puyallup, WA 98371
Branden W.
Job Details: 03/30/2022
"Customer concern is that dryer start switch is broken. Found shaft of switch broken off. Needs new switch and knob. Next appointment 4/6 8-12; ordrng 1 134398300 (SWITCH) and 1 131265000 (knob,control)"
We serviced a
AMANA DRYER-ELECTRIC
Model NED4655EW1
Near Tacoma, WA 98408
Cejay
Job Details: 03/30/2022
Customer concern is that dryer is making thumping noise during operation. Found excessive debris in exhaust and broken wheel causing noise during operation. Needs new blower wheel. Follow up scheduled for 04/14 8-12pm; ordrng 1 WP694089 (wheel)
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW9050XW00
Near Orting, WA 98360
Cejay
Job Details: 03/30/2022
Customer concern is that washer is making noise during operation and becomes unbalanced. Found excessive vibration noise coming from drain pump. Cycle tested unit with a load washer did not go out of balance. Needs new drain pump for excessive noise. Follow up scheduled for 04/06 8-12pm; ordrng 1 WPW10730972 (pump-water)
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5200EW/A3
Near Spanaway, WA 98387
Cejay
Job Details: 03/29/2022
Customer concern is that dryer vent keeps coming off. Adjusted vent hose and anchored vent to wall port.
We serviced a
KITCHENAID DISHWASHER
Model KUDS01FLSS6
Near Dallas, TX 75204
Patrick
Job Details: 03/29/2022
"Customer concern, poor washablility, loud noise whole running. Found failed bearing in motor causing issue. Must replace sump. ; ordrng 1 W10782773 (Sump assy)"
We serviced a
GE COOKTOP
Model NOTAVAILABLE
Near Frisco, TX 75035
John
Job Details: 03/29/2022
Customer concern FR burner on cook top not working. Found burner fails continuity check. Needs new burner. AHS to supply parts as no Model # or Serial # is available on unit.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
SAMSUNG DISHWASHER
Model DMT800RHS/XAA
Near Dallas, TX 75205
Patrick
Job Details: 03/29/2022
"Customer concern, loud when running, tracks hard to pull open. Good drain pump, good fill, good spray, good drain. Something bouncing around in drain pump. Unable to remove unit as painted in floor molding blocking unit base. Customer must have carpenter remove molding to further investigate drain issue. Must replace transport assemblies upper and lower and drain pump. Ahs must source parts as some are listed as NLA; ordrng 1 DD97-00121A (Adjuster L) and 1 DD97-00122A (Adjuster R) and 8 DD66-00023A (Lower rack wheels)s and 1 DD31-00005A (Drain pump)"
We serviced a
MAYTAG DRYER-ELECTRIC
Model WED9400SZ1
Near Puyallup, WA 98372
Cameron M.
Job Details: 03/29/2022
"Installed previously ordered door hinge, cycle tested, all checks good"
We serviced a
GE DISHWASHER
Model GDT665SSN2SS
Near University Place, WA 98467
Cejay
Job Details: 03/29/2022
Installed previously ordered left hinge ass3mbly and screws. And all four roller kits. Cycle tested unit all checks good
We serviced a
GE WASHER-TOPLOAD
Model GTWS8350H1WS
Near Irving, TX 75062
Patrick
Job Details: 03/29/2022
"Unable to remove existing transmission, shaft fused to inner basket. This unit must be condemned. Left with water off, unit unplugged. Machine unusable."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB765FW4
Near Tacoma, WA 98405
Cameron M.
Job Details: 03/29/2022
"Customer concern is that washer leaks a lot of water during rinse and spin cycle possibly. Found water standing around unit and sink at time of arrival Inspected inlet valves. Inspected all connections of drain hose. Resecured drain hose, as unit drains into utility sink. Inspected pressure hose at air dome and at board. Inspected drive components found no active leaks. Advised customer to closely monitor and call if issue persists. Also Advised customer to record video if possible."
We serviced a
FISHER PAYKEL DRYER-ELECTRIC
Model DEGX1 US
Near Tacoma, WA 98443
Branden W.
Job Details: 03/29/2022
"Customer concern is that dryer does not heat. Found thermostat tripped causing no heat. Elements test good, No lint build up, lint screen in good condition. Found no cause of thermostat tripping. Reset thermostat. Shortened dryer duct. Cycle tested. Good Temps and airflow. All checks good at this time."
We serviced a
MAYTAG DISHWASHER
Model MDB6160AWW
Near Carrollton, TX 75007
John
Job Details: 03/29/2022
Installed previously ordered control board. All checks good.
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW5630HC0
Near Spanaway, WA 98387
Cejay
Job Details: 03/29/2022
Installed previously ordered door seal. Cycle tested unit all checks good.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2406NB7B
Near Irving, TX 75060
John
Job Details: 03/29/2022
Customer concern unit not draining. Found drain line clogged with a gel like substance approximately 12-18' from disposal hookup. Attempted to clear obstruction but was unable. Needs new drain hose.; ordrng 1 807117001 (Drain hose)
We serviced a
FRIGIDAIRE COOKTOP
Model FEC30S6AB1
Near Richardson, TX 75081
John
Job Details: 03/29/2022
Customer concern LF burner comes on only on high. Confirmed LF burner only working on high. Needs new infinite switch. Also found cracked cooktop. Unable to replace infinite switch without replacing cooktop. Needs new infinite switch and cooktop. AHS to supply parts.; ordrng 1 5304526190 (LF Infinte Switch) and 1 305379399 (Glass Cook Top)
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB641RAS1
Near Buckley, WA 98321
Cameron M.
Job Details: 03/29/2022
Customer concern is that dishwasher does not power on and start cycle. Checked supply voltage to dishwasher Found 120v supply from neutral to case ground. Advised customer electrician is needed to correct electrical shock hazard. Once completed call for diagnostic. Collected 85.00 deductible via debit card Payment.
We serviced a
GE DISHWASHER
Model GDF640HGM2WW
Near Buckley, WA 98321
Cameron M.
Job Details: 03/29/2022
"Installed previously ordered user interface. restored power , found ui does not power. Verified power to control board good 120v. verified continuity owner harness, good. Found new board defective, needs new user interface. ; ordrng 1 WD21X25726 (CONFIGURED UI SERVICE CONTROL)"
We serviced a
KENMORE WASHER-FRONTLOAD
Model 11045091400
Near Gig Harbor, WA 98332
Cejay
Job Details: 03/29/2022
Installed previously ordered motor control board. Cycle tested unit all checks good.
We serviced a
GE WASHER-TOPLOAD
Model WSLS1500H2WW
Near Dallas, TX 75209
Patrick
Job Details: 03/29/2022
"Replaced control and pressure sw. Unit checks good, no leak. Console did not included necessary overlay, must order overlay. Home hot water shut off will not turn off. Unable to replace inlet valve at this time. Plumber must correct plumbing issue. If leak persists I suspect problem with drain system in home wall. Recommend plumber investigate. ; ordrng 1 WH10X22756 (Plate control)"
We serviced a
KENMORE DISHWASHER
Model 66515914000
Near Mesquite, TX 75181
Patrick
Job Details: 03/29/2022
Replaced door links and sweeper seal. Tested unit. No leak detected at this time. If problem Persia recommend replace door seal p/n W10542314.
We serviced a
GE DISHWASHER
Model GDF530PGM0WW
Near Edgewood, WA 98372
Cejay
Job Details: 03/29/2022
Installed previously ordered ui control and main control. Cycle tested unit all checks good.
We serviced a
GE DISHWASHER
Model GDT580SMF0ES
Near Roy, WA 98580
Cameron M.
Job Details: 03/29/2022
"Customer concern is that dishwasher does not drain. Cycle tested unit 10x, found no mechanical issues at this time. Advised customer on using high quality detergent. Also advised customer on regular cleaning intervals for optimal performance."
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US1A
Near Richardson, TX 75081
John
Job Details: 03/29/2022
Customer concern dishwasher not drying. Element fails continuity check. Needs new heating element.; ordrng 1 154825001 (HEATER)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Rowlett, TX 75089
John
Job Details: 03/29/2022
Customer concern dishwasher leaking intermittently from bottom of door. Found lower spray arm not seated properly causing arm to not spin and spray water directly at bottom of door. Re installed lower spray arm. All checks good.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE50M7450W/A3
Near Tacoma, WA 98404
Cejay
Job Details: 03/29/2022
"Customer concern is that dryer is not heating. Preformed airflow test failed (yellow). Verified dryer is not heating, needs new element. Requires Auth.; ordrng 1 DC97-14486A (ASSY DUCT HEATER)"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF231ANW/XAA
Near Forney, TX 75126
John
Job Details: 03/28/2022
Customer concern washer making loud noise while spinning and a small leak. Found play between basket and tub as well as tub seal failing and allowing water to leak through tub. Needs new rear tub assy. and basket. AHS to supply out of stock and discontinued parts.; ordrng 1 DC97-15931A (Rear tub assy.) and 1 DC97-15871B (Basket)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Balch Springs, TX 75180
John
Job Details: 03/28/2022
Installed previously ordered control board. All checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model DU810SWLU0
Near Mesquite, TX 75181
John
Job Details: 03/28/2022
Customer concern dishwasher draining on counter top. Found drain hose connected to air gap. Found unit operating and draining properly to air gap but backing up at the hose to disposal. Machine functioning as designed. Advise customer that a plumber would be needed to resolve issue.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model NOTAVAILABLE
Near Dallas, TX 75211
John
Job Details: 03/28/2022
Customer concern washer not spinning out clothes. Found actuator recieving voltage but not moving. Also found belt very looses. Needs new actuator and belt. No model number available.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS3
Near Frisco, TX 75034
Patrick
Job Details: 03/28/2022
Customer concern unit leaking from underneath. Confirmed. Floor damage and wet on arrival. Svc cycle. F9e1 unit leaking from diverter. Must replace sump assy to correct issue. ; ordrng 1 WPW10605057 (Pump/sump assy)
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA45H7000AW/A2 01
Near Frisco, TX 75035
Patrick
Job Details: 03/28/2022
"Customer concern, unit going off balance during spin, 4e error cosde. Water supply error. Unit then fills with to much water and attempts spin again. Ran spin only, drum empty. No fault detected. Added several towels, ran rinse and spin. Good fill, good hot/ cold, good agitate, no suds, good drain. Drain hose pushed about 18'into standpipe. Corrected with zip tie. Good spin. No fault detected at this time."
We serviced a
LG DISHWASHER
Model LDP6797ST
Near Frisco, TX 75035
Patrick
Job Details: 03/28/2022
"Customer concern, unit not draining or displaying ae (leak) error code. Unit fill of water on arrival. Manual drain good pump, good flow, good complete. Ran cycle, good fill, good spray, good drain x3. No leak detected. Corrected drain hose insertion. All checks good at this time."
We serviced a
JENN-AIR RANGE
Model S10505
Near Puyallup, WA 98375
Cameron M.
Job Details: 03/28/2022
"Customer concern is that rear right burner does not heat unless front right burner is turned on, and front right burner intermittently does not heat. Found burnt and corroded wires in right model, causing intermittent heat and no heat. Also found failed clock causing unit to not run self clean. Needs new right burner model and clock. Advised customer parts show NLA, may take time to get parts. AHS TO SUPPLY. ; ordrng 1 87904A (module) and 1 702820K (clock)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC465HW2
Near Roy, WA 98580
Cameron M.
Job Details: 03/28/2022
"Customer concern is that washer makes grinding noise during spin cycle. Found failed cam assembly, causing by failing actuator not completely shifting from agitate to spin. Resulting in large grinding noise during spin cycle. Needs new actuator and cam kit. Installed new cam kit,and actuator. Cycle tested unit 3x, found checks good ; used 1 W10721967 (CAM), and 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5000DW1
Near Eatonville, WA 98328
Cameron M.
Job Details: 03/28/2022
"Installed previously ordered main control board, on cycle testing unit. found lid lock failure, causing unit to not start cycle. ; ordrng 1 W11307244 (latch)"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SAW0
Near Spanaway, WA 98387
Cejay
Job Details: 03/28/2022
Installed previously ordered control panel and dish rack wheels. Cycle tested unit all checks good.
We serviced a
WHIRLPOOL WALL OVEN
Model RBS275PDQ6
Near Irving, TX 75063
Patrick
Job Details: 03/28/2022
"Customer concert, oven door doors not close fully. Confirmed. Found failed door hinges. Must replace door hinges to correct issue. ; ordrng 2 WP4455523 (Door hinge)s"
We serviced a
FRIGIDAIRE LAUNDRY CENTER
Model FFLE4033QW0
Near Dallas, TX 75212
John
Job Details: 03/28/2022
Installed previously ordered lid lock. Machine now unlocked and beeping intermittently. Found plug and outlet burned severely causing machine to only receive 120v. Advised Customer that an electrician will be needed to correct issue.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW7232HW0
Near Grand Prairie, TX 75050
John
Job Details: 03/28/2022
Customer concern washer shut off during wash and won't come back on. Found 120V getting from outlet to control board and no voltage exiting control board. Needs new control board. AHS to supply out of stock parts.; ordrng 1 W11419171 (CNTRL-ELEC)
We serviced a
FRIGIDAIRE RANGE
Model LFEF3054TFH
Near Grand Prairie, TX 75051
John
Job Details: 03/28/2022
Installed previously ordered control board and overlay. All checks good.
We serviced a
KENMORE DISHWASHER
Model 665.13832K600
Near Graham, WA 98338
Cameron M.
Job Details: 03/28/2022
"Installed previously ordered door seal and heater, cycle tested unit, all checks good."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8410SW0
Near Puyallup, WA 98373
Cejay
Job Details: 03/28/2022
Installed previously ordered main control board. Cycle tested unit all checks good
We serviced a
KENMORE WASHER-TOPLOAD
Model 11029622800
Near Puyallup, WA 98373
Cejay
Job Details: 03/28/2022
Installed previously ordered outer tub and tub seal. Cycle tested unit all checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Lake Tapps, WA 98391
Cejay
Job Details: 03/28/2022
"Installed previously ordered lower spray arm. Cycle tested dishwasher, all checks good."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA52M7750AV/A4 01
Near Tacoma, WA 98444
Cameron M.
Job Details: 03/28/2022
"Installed previously ordered pcb assembly, cycle tested unit 3x, all checks good. Advised customer on using high quality detergent for best wash results. Also advised customer on regular cleaning intervals for optimal performance."
We serviced a
WHIRLPOOL OTHER
Model WRX986SIHZ00
Near Plano, TX 75074
Patrick
Job Details: 03/28/2022
Replaced evap cover. All checks good.