We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW6200KW0
Near Richardson, TX 75082
John
Job Details: 07/28/2022
Customer concern is washer not filling with water. Found inlet valves humming andnot opening to allow water into unit. Tried to replace inlet valve from truck stock and found housing to be dry rotted and cracked around mounting holes for inlet. Needs new housing assy.; ordrng 1 W11396714 (Inlet housing)
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA52M7750AV/A401
Near Mesquite, TX 75150
Patrick
Job Details: 07/28/2022
Customer concern unit leaking during fill. Found crack in drain tube. Must replace drain tube. Assurion to order parts. ; ordrng 1 DC97-18682C (Drain tube)
We serviced a
KITCHENAID WALL OVEN
Model KODE307ESS00
Near Plano, TX 75093
John
Job Details: 07/28/2022
"Customer concern oven making grinding noise from cooling fan. Placed unit into self clean and confirmed cooling fan making grinding noise while in use. Needs new cooling fan.; ordrng 1 W11245567 (blower), states that autho needed"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5200AW/A2 01
Near Orting, WA 98360
Cejay
Job Details: 07/28/2022
Tech was assigned as a helper;
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model GSQ9633LL1
Near Plano, TX 75075
John
Job Details: 07/28/2022
Installed new coupler and lid switch. All checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Gig Harbor, WA 98329
Cejay
Job Details: 07/28/2022
"Customer concern is that dishwasher is not draining. Found signs of rodents, found rodent chewed through wires leading to drain pump. Needs wire harness unable to test for further damage until harness has been replaced. Requires Auth ; ordrng 1 W10889942 (HARNS-WIRE)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW6200VW0
Near Tacoma, WA 98407
Cameron M.
Job Details: 07/28/2022
"Installed previously ordered bearing, rps sensor and suspension rods. Cycle tested unit 3x withcustomerprovidedloadoftowels, all checks good"
We serviced a
GE DISHWASHER
Model PDT720SSH6SS
Near Dallas, TX 75240
Chris
Job Details: 07/28/2022
Replaced dispenser. Tested. Unit checks good.
We serviced a
GE WASHER-FRONTLOAD
Model GFW650SPN0SN
Near Dallas, TX 75225
Chris
Job Details: 07/28/2022
Customer concern is unit leaking. Ran multiple cycles. Could not duplicate leak. No sign of leak from inside unit. Cleaned door glass. Instructed customer on leak points. Customer will monitor unit.
We serviced a
LG DRYER-ELECTRIC
Model DLEX8100V
Near Garland, TX 75043
Chris
Job Details: 07/28/2022
Replaced controls. Tested. Unit checks good.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED4815EW1
Near Tacoma, WA 98409
Cejay
Job Details: 07/28/2022
"Customer concern is that dryer does not turn on. Verified 240v to dryer. Found open thermal fuse and open HL cutoff.found element shorted to case. Needs new element , thermal fuse and HL cutoff. Installed new element, thermal fuse and HL cutoff. Preformed airflow test failed (red) advised customer dryer vent needs service before resuming operation of dryer. Customer unavailable to sign airflow acknowledgement Informed customer via phone of airflow state of dryer and its risks.; used 1 279838 (ELEMENT,HEATER), 1 WP3392519 (FUSE-THRML), and 1 279816 (THERMAL CUT OFF HI) from stock"
We serviced a
LG RANGE
Model LDE4415ST/00
Near Fife, WA 98424
Cejay
Job Details: 07/28/2022
"Customer concern is that oven LF Burner is sensitive and the slightest movement will activate burner on light. . Found failed infinite switch causing burner to operate improperly. Needs new infinite switch for LF burner. Follow up scheduled for 08/08 1-5pm; ordrng 1 EBF62174902 (SWITCH,ROTARY)"
We serviced a
SAMSUNG DISHWASHER
Model DW80R2031US/AA 00
Near Puyallup, WA 98371
Cejay
Job Details: 07/28/2022
"Installed previously ordered drain pump and leak kit, found damaged wire at turbidity sensor. Repaired connection. Cycle tested unit all checks good"
We serviced a
LG DISHWASHER
Model LDF7774ST
Near Carrollton, TX 75006
John
Job Details: 07/28/2022
Installed new dispenser. All checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MTW5840TW0
Near Tacoma, WA 98465
Cameron M.
Job Details: 07/28/2022
"Customer concern is that washer intermittently does not fill in rinse cycle, and unit intermittently produces buzzing noise and electrical smell. Found worn contacts in timer, causing unit to intermittently not advance through cycles. Needs new timer. Follow up visit scheduled for 8/8 8-12; ordrng 1 WPW10111389 (TIMER)"
We serviced a
MAYTAG RANGE
Model MER8700DS1
Near Puyallup, WA 98374
Cameron M.
Job Details: 07/28/2022
Customer concern is that oven does not heat. Found open bake element causing unit to not heat during bake cycle. Needs new bake element. Called landlord to authorize repair unable to reach customer. ; O-emld tckt
We serviced a
GE COOKTOP
Model CGP650SET3SS
Near Farmers Branch, TX 75244
John
Job Details: 07/27/2022
Installed new knobs. All checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KBS0
Near Rowlett, TX 75088
Patrick
Job Details: 07/27/2022
F8e4 float sw open. Water in drip pan. Removed water cleared code. Corrected drain hose to disposal connection. Tested unit. All checks good.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5000AW/A2 11
Near Rowlett, TX 75088
Patrick
Job Details: 07/27/2022
Replaced mcu and door lock. Stator damaged in box. Tested unit. All checks good.
We serviced a
GE DISHWASHER
Model PDT760SSF0SS
Near Farmers Branch, TX 75244
John
Job Details: 07/27/2022
Installed new inlet valve and dispenser. Unit now fills. Found relay for drain pump clicking closed and then immediately back open. Needs new control board. Follow up schedualed for 8/02 1-5; ordrng 1 WD21X24903 (Control board)
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2408NS10C
Near Princeton, TX 75407
Chris
Job Details: 07/27/2022
No issues. Checks good.
We serviced a
WHIRLPOOL RANGE
Model GR563LXSS1
Near Spanaway, WA 98387
Cejay
Job Details: 07/27/2022
Installed previously ordered element. Cycle tested burner. All checks good.
We serviced a
GE DISHWASHER
Model GDT655SSJ5SS
Near Irving, TX 75063
John
Job Details: 07/27/2022
Installed new drain pump. Unit still not draining. Found relay on control board clicking closed and then immediately clicking back open and drain pump not starting. Needs new control board. Follow up scheduled for 8/2 1-5.; ordrng 1 WD21X25730 (Control board)
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950US/AA
Near Dallas, TX 75243
Patrick
Job Details: 07/27/2022
"Replace vane assy. Tested unit, rinse only. Good fill, good spray, good diverter. Canceled cycle, good drain. Sc error displayed. Check drain. No foreign objects found in pump. Impeller shows signs of wear. Disassembled sump, checked drain inlet, no foreign Piguet found. Reassembled, ran rinse only, good through cycle, error code repeated. Must replace drain pump. ; ordrng 1 DD31-00016A (Drain pump)"
We serviced a
FRIGIDAIRE DISHWASHER
Model LFBD2409LF3C
Near Irving, TX 75061
John
Job Details: 07/27/2022
"Installed new control board. Unit cycled on, filled and drained then stopped responding. All light on touch pad responding to touch but unit will not start. Control board bad out of box. Needs to be replaced under warranty.; ordrng 1 5304512731 (Control board)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX700XL2
Near Gig Harbor, WA 98335
Cejay
Job Details: 07/27/2022
"Found washer gearcase seized to basket unable to remove. Needs new spin basket, tub assembly and hub1444667595 Auth number"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5200AP/A2 11
Near Tacoma, WA 98409
Cejay
Job Details: 07/27/2022
Installed previously ordered PCB inverter and stator. Cycle tested unit. Confirmed washer reaches max rpms. All checks good.
We serviced a
SAMSUNG RANGE
Model NX58K9500WG/AA
Near Lakewood, WA 98499
Cejay
Job Details: 07/27/2022
Customer concern is that oven makes a popping noise during operation. Found bake ignitor showing 2.90Amps. Needs 3.3 -3.6 amps. Needs new bake ignitor. Installed new bake ignitor. Cycle tested bake and broil. All checks good.; used 1 WB13K21 (OVEN IGNITER-12' LEAD W/NUTS) from stock
We serviced a
KENMORE LAUNDRY CENTER
Model 41761722510
Near Orting, WA 98360
Cameron M.
Job Details: 07/27/2022
"Installed previously ordered inlet valve. Cycle tested unit 3x. All checks good. Advised customer on using high quality detergent. Also advised customer on regular cleaning intervals. Attempted to call customer to collect payment, unable to reach customer."
We serviced a
KENMORE DISHWASHER
Model 665.13193K902
Near Tacoma, WA 98445
Cameron M.
Job Details: 07/27/2022
Installed previously ordered sump assembly. Cycle tested unit 5x. All checks good. Advised customer on using high quality detergent. Advised customer on regular cleaning intervals.
We serviced a
SAMSUNG RANGE
Model NE59J7630SS/AA
Near Plano, TX 75023
Chris
Job Details: 07/27/2022
Replaced infinite switch. Fixed wiring. Tested. Unit checks good.
We serviced a
GE DISHWASHER
Model GDT720SSF2SS
Near Lewisville, TX 75056
Chris
Job Details: 07/27/2022
Replaced spray arms. Tested with customer. Unit checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX655DW0
Near Dallas, TX 75229
John
Job Details: 07/27/2022
Installed new suspension rods. All checks good.
We serviced a
KENMORE WASHER-FRONTLOAD
Model 79641029900
Near Tacoma, WA 98445
Cameron M.
Job Details: 07/27/2022
"Installed previously ordered inlet valves, cycle tested unit 5x. All checks good. Advised customer on importance of regular clean cycles. Advised customer on using high quality detergent. Left parts with customer as they leaked water."
We serviced a
KENMORE DISHWASHER
Model 665.13139K701
Near Dallas, TX 75214
John
Job Details: 07/27/2022
Installed new drain hose. Found u it still leaking from clog in second section of hose. Replaced second section of hose from truck stock. All checks good.; used 1 8269144A (DRAIN HOSE) from stock
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED5600XW0
Near Coppell, TX 75019
Chris
Job Details: 07/27/2022
Customer concern is unit not drying. Found unit heating good. Failed airflow test. Instructed customer have vent cleaned to improve drying.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Coppell, TX 75019
Chris
Job Details: 07/27/2022
Customer concern is unit not washing. Found float was stuck in closed position causing unit not to fill. After fixing float ran diagnostic test. Checks good. Started cycle with customer. Washing good. Shutoff Valve to unit dripping. Instructed customer to have plumber change valve.
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBL6
Near Carrollton, TX 75007
Chris
Job Details: 07/27/2022
Customer concern is top rack not washing. Found chopper filter was very clogged. Cleaned filter. And tested. Washing good. Lots of suds. Instructed customer on suds.
We serviced a
LG WASHER-TOPLOAD
Model WT1201CV
Near Princeton, TX 75407
Chris
Job Details: 07/27/2022
"Customer concern is unit not draining and giving oe error. In spin cycle pump comes on for only a few seconds. Continues to try and spin with tub full of water. Not sensing water. Need new main board and pressure switch. ; ordrng 1 6501EA1001R (Pressure switch) and 1 EBR76262101 (Main pcb), states that autho needed"
We serviced a
KENMORE DRYER-ELECTRIC
Model 11066002010
Near Addison, TX 75001
John
Job Details: 07/27/2022
Customer concern is dryer not heating. Found open element causing unit to not heat. Replaced element from truck stock. All checks good.; used 1 WP3387747 (ELEMENT) from stock
We serviced a
KITCHENAID DISHWASHER
Model KUDE70FXSS5
Near Dallas, TX 75208
Patrick
Job Details: 07/27/2022
"Replaced sump, tested unit. All checks good."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC565FW2
Near Crandall, TX 75114
Patrick
Job Details: 07/27/2022
"Customer concern, unit not agitating. F7e5 shifter fault. Cleared code. Manual test passed. Good spin, good agitate. Replaced cam and shifter from truck stock. Calibrated unit. All checks good. ; used 1 W10913953 (Shifter), and 1 W10721967 (Cam) from stock"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5000DW3
Near Puyallup, WA 98374
Cameron M.
Job Details: 07/27/2022
"Customer concern is that washer trips breaker at beginning of spin cycle. Found f0e5 (out of balance) via service mode. Cycle tested unit 3x empty, found no mechanical issues. Cycle tested unit with customer provided load of towels. Found no mechanical defect. Found supply power from breaker panel is 20amp gfi breaker. Per manufacturer, have electrical circuit inspected. If issues persists, needs new main control and motor. Advised customer part shows out of stock. Customer declined repair at this time."
We serviced a
GE DISHWASHER
Model GSD2100V55WW
Near Graham, WA 98338
Cameron M.
Job Details: 07/27/2022
"Customer concern is that dishwasher produces noise during beginning of cycle and overflows airgap. Found inlet valve not opening fully, causing pulsing sound during fill. Also found water leaking from water funnl. Fou debris in airgap, causing airgap to overflow. new inlet and water funnel. ; ordrng 1 WD49X23818 (FUNNEL SERVICE KIT) and 1 WD15X28379 (INLET VALVE)"
We serviced a
GE RANGE
Model JB625RK6SS
Near Rockwall, TX 75032
Patrick
Job Details: 07/25/2022
"Customer concern, rf element not heating properly. Must replace rf infinite sw. Element operating normally. ; ordrng 1 WB24T10025 (Rf infinite sw)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA 09
Near Wylie, TX 75098
Chris
Job Details: 07/25/2022
Replaced valve and icemaker. Tested. Icemaker cycles and fills good.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45R6100AC
Near Murphy, TX 75094
Chris
Job Details: 07/25/2022
Customer concern is unit not starting. On arrival instructed customer that unit is not covered when used for commercial use. Customer will call warranty company or pay for service.
We serviced a
WHIRLPOOL COOKTOP
Model RCC3024RB03
Near Carrollton, TX 75007
Chris
Job Details: 07/25/2022
Customer concern is front right burner not heating and hot cooktop light on. Burner open. Need new front right burner. ; ordrng 1 W10823711 (elmnt-surf)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5105HW0
Near Dallas, TX 75217
Patrick
Job Details: 07/25/2022
"Customer concern, unit not operating other than key pad. Found good clean 120vac to noise filter. Only 104 board, 38vac through neutral. Must replace noise filter and recheck. ; ordrng 1 W11033573 (Noise filter)"
We serviced a
WHIRLPOOL RANGE
Model WFG540H0AS
Near Carrollton, TX 75007
Chris
Job Details: 07/25/2022
Customer concern is unit not lighting. Found unit has all orifices installed to be used for propane. Will need to replace orifices for natural gas. Will contact AHS about coverage.
We serviced a
GE WASHER-TOPLOAD
Model GTW540ASP2WS
Near Frisco, TX 75036
Chris
Job Details: 07/25/2022
Customer concern is unit noisy. Ran cycle with customer. Normal noise level during wash and spin. Found no mechanical issues.
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA45T3200A4
Near Dallas, TX 75211
Patrick
Job Details: 07/25/2022
"Replaced drain pump, tested unit. All checks good"
We serviced a
GE WASHER-FRONTLOAD
Model WJSR4160G2WW
Near Grand Prairie, TX 75051
Patrick
Job Details: 07/25/2022
"Customer concern, unit not agitating or spinning. Found door sw corroded, inverter on motor not lit. Must replace lid sw, fuse kit, and motor. Parts on b/o; ordrng 1 WH49X10055 (Fuse kit) and 1 WH20X10093 (Motor) and 1 WH12X10334 (Lid sw)"
We serviced a
KITCHENAID COOKTOP
Model KECD807XSS01
Near Irving, TX 75062
John
Job Details: 07/25/2022
"Came to install new infinite switch. Found glass top unable to be removed and disconnected from can with one person as all of the controls and burners are attached to glass. Will need a helper to remove and replace glass top.; saved tckt , states that autho needed"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC565FW1
Near Graham, WA 98338
Cejay
Job Details: 07/25/2022
"Customer concern is that washer stops in wash cycle. No stored error codes via service mode. Manually tested washer functions via service mode all functions are operating normal. Cycle tested washer with a load all checks good. Was unable to reproduce error at ti,e of service. Advised customer is issues persist to call and schedule another appointment."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2623AS0
Near Irving, TX 75060
Patrick
Job Details: 07/25/2022
Replaced ice maker. Tested unit. All checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MTW6600TB0
Near Lake Tapps, WA 98391
Cejay
Job Details: 07/25/2022
Installed previously ordered drain pump. Cycle tested unit all checks good
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB835DW4
Near Bonney Lake, WA 98391
Cejay
Job Details: 07/25/2022
"Customer concern is that dryer is making a noise during operation. Preformed airflow test failed (yellow) found failed idler pully causing noise during operation. Needs new idler pully. Installed new idler pully, cleaned and lubed all support rollers. Cycle tested unit all checks good ; used 1 W10837240 (BRACKET) from stock"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MTW6600TB0
Near Lake Tapps, WA 98391
Cejay
Job Details: 07/25/2022
Installed previously ordered drain pump. Cycle tested unit all checks good
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDE1
Near Roy, WA 98580
Cameron M.
Job Details: 07/25/2022
Customer concern is that dishwasher leaves film on dishes. Cycle tested unit. Found no mechanical defects. Advised customer on regular cleaning intervals for optimal performance. Advised customer on using high quality detergent for best wash results.
We serviced a
SAMSUNG RANGE
Model NE59M4320SG/AA 03
Near Roy, WA 98580
Cameron M.
Job Details: 07/25/2022
"Customer concern is that front right burner does not regulate temperature. Found faulty infinite switch, causing burner to not cycle. Burner remains on high consistency. Needs new infinite switch. Follow up visit scheduled for 8/2 1-5 ; ordrng 1 DG44-01002A (REGULATOR ENERGY;)"
We serviced a
KENMORE DRYER-ELECTRIC
Model 110.61633610
Near Eatonville, WA 98328
Cameron M.
Job Details: 07/25/2022
"Customer concern is that dryer makes squealing noise during operation. Found seized idler pulley, causing unit to squeal when in operation. Needs new Idler pulley. Installed new idler pulley. Cleaned and calibrated moisture sensors. Cleaned and Vacuumed inside of unit. Cycle tested unit 3x. All checks good preformed airflow test failed (yellow).advised customer dryer vent duct needs to be cleaned asap. ; used 1 W10837240 (BRACKET) from stock"
We serviced a
KENMORE DISHWASHER
Model 665.13114K700
Near Tacoma, WA 98444
Cameron M.
Job Details: 07/25/2022
"Customer concern is that dishwasher does not drain. Cycle tested unit. Found unit leaking from airgap. Cleared debris from airgap. Tested unit again. Found washpump powers but circulating water. Found Debris in pump. Cleared debris, tested unit once again. Found seized wash pump. Needs new wash pump assembly. Follow up visit scheduled for 8/2 1-5; ordrng 1 WPW10780877 (PUMP&MOTOR)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM3
Near Edgewood, WA 98372
Cejay
Job Details: 07/25/2022
Customer concern is that dishwasher top rack has fallen. Found LF wheel carrier damaged causing top rack to fall. Needs new wheel carriers. Follow up scheduled for 08/01 8-12pm; ordrng 4 WPW10571738 (wheel)s
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF448AAP/XAA
Near Graham, WA 98338
Cejay
Job Details: 07/25/2022
Customer concern is that washer is leaking from door. Cleaned door glass. Cycle tested washer. Found damaged door seal causing leak. Needs new door seal.Advised customer door seal shows discontinued. AHS to supply; ordrng 1 DC97-14560A (Door seal.)
We serviced a
LG WASHER-FRONTLOAD
Model WM2688HWM
Near Dallas, TX 75206
Patrick
Job Details: 07/25/2022
"Unit filling when not in use. Inlet valve dripping over the course of days fills with several inches of water. Must replace inlet valve. ; ordrng 1 5220FR2008F (Inlet valve) and 1 5220FR2006H (Inlet valve), states that autho needed"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45K6500AV/A2
Near Dallas, TX 75204
Patrick
Job Details: 07/25/2022
Ddc error for mini door lock. Must replace. Ahs to supplyIbackordered part.; ordrng 1 Dc97-19054k (Door assy)
We serviced a
ELECTROLUX COOKTOP
Model E36EC75ESS2
Near Tacoma, WA 98446
Cameron M.
Job Details: 07/25/2022
"Customer concern is that front left burner does not regulate temperature. Low is high full time. Found front left burner does not cycle as designed, causing pitting in glass top . Needs new infinite switch and glass top advised customer glass top is NLA requires auth. AHS TO SUPPLY ; ordrng 1 318191024 (switch) and 1 318185200 (GLASS TOP)"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Puyallup, WA 98374
Cameron M.
Job Details: 07/25/2022
"Customer concern is that dishwasher not washing dishes. F7e1 (single speed wash motor failure). Cycle tested tested unit, found wash pump seized. Needs new pump and motor assembly. Follow up visit scheduled 7/3 8-12; ordrng 1 W11416363 (PUMP&MOTOR)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FDSH4501AS0A
Near Graham, WA 98338
Cejay
Job Details: 07/25/2022
"Customer concern is that dishwasher touch pad works intermittently. Installed previously ordered control panel, cycle tested unit all checks good."
We serviced a
GE DRYER-ELECTRIC
Model GTD42EASJ2WW
Near Spanaway, WA 98387
Cameron M.
Job Details: 07/25/2022
"Customer concern is that dryer makes scraping sound during operation. Found worn drum glides, causing unit to make squealing noise during operation. Also found worn bearing, causing unit to make noise during operation. Needs new glides and bearing follow up visit scheduled for 8/2 8-12; ordrng 1 WE3M33 (SHAFT & BRACKET ASS'Y) and 2 WE3M52 (DRYER GREEN BEARING SLIDE)s and 2 WE3M51 (DRYER BEARING SLIDE)s"
We serviced a
GE DISHWASHER
Model GLD5560L00SS
Near Dallas, TX 75230
John
Job Details: 07/25/2022
Installed new inlet valve. All checks good
We serviced a
KENMORE DRYER-ELECTRIC
Model 110.60222511
Near Dallas, TX 75243
John
Job Details: 07/25/2022
Customer concern is dryer not spinning. Found dryer heating but motor hums and doesn't spin. Disassembled unit to verify no obstruction motor. Non found. Needs new motor. Follow up scheduled for 7/29 8-12; ordrng 1 279827 (motor!dryer)
We serviced a
LG DRYER-ELECTRIC
Model DLE2516W
Near McKinney, TX 75070
Chris
Job Details: 07/25/2022
Customer concern is unit making noise. Found drum hitting blower housing. Sitting too low. Need new drum. ; ordrng 1 3045EL1002P (Drum)
We serviced a
KITCHENAID DISHWASHER
Model KUDE70FXSS5
Near Dallas, TX 75208
Patrick
Job Details: 07/25/2022
"Replaced sump assy. Tested unit. No motor operation. Found wrong part in box, p/n correct. Must return with correct part version. ; schdld next appmnt for 7/27 WED 10-2"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ0
Near Plano, TX 75074
Chris
Job Details: 07/25/2022
Customer concern is cooktop glass broken. Found cracks in front right burner. Need new glass cooktop. ; ordrng 1 W11175876 (cooktop)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model GSQ9364HQ0
Near Richardson, TX 75080
Chris
Job Details: 07/25/2022
Customer concern is unit not draining. Unit in garage not hooked up. Tested unit. No power going to motor from timer. Timer very loud when on. Due to age and cost of repair customer does not want unit repaired. ; ordrng 1 WP3953548 (timer)
We serviced a
SAMSUNG DISHWASHER
Model DW80M2020US/AA 00
Near Garland, TX 75041
Chris
Job Details: 07/25/2022
Customer concern is unit flashing and not starting. Found unit showing leak error. Found water valve on unit dripping. Replaced valve from truck stock. Tested. Unit checks good. ; used 1 DD81-02265A (INLET VALVE) from stock
We serviced a
HOTPOINT DISHWASHER
Model HDF330PGR3BB
Near Garland, TX 75043
Chris
Job Details: 07/25/2022
Customer concern is full of dirty water. Found sink is backing up causing water to siphon back into dishwasher. High looped drain hose. Unit washing and draining good. Instructed on sink being clear. Will need to contact landlord for payment.
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MVWX600BW0
Near Garland, TX 75043
Chris
Job Details: 07/25/2022
Customer concern is unit not starting cycle. Found gearcase bearing failed causing oil leak and loud noise. Error for actuator stored. Need to replace gearcase and actuator. ; ordrng 1 W11454372 (Gearcase) and 1 W10721967 (drive pulley) and 1 WPW10006384 (drive belt) and 1 WPW10006355 (actuator) and 1 W10528947 (drive hub kit) and 1 WPW10553968 (washplate)
We serviced a
KITCHENAID DISHWASHER
Model KUDS30FXSS8
Near Dallas, TX 75238
Patrick
Job Details: 07/22/2022
"Customer concern, unit doa. Confirmed no operation. Found polarity reversed in junction box. Must replace harness and control. Parts on b/o.; ordrng 1 W10871221 (Harness) and 1 W10479761 (Control)"
We serviced a
LG DRYER-ELECTRIC
Model DLEX3900B
Near Puyallup, WA 98373
Cejay
Job Details: 07/22/2022
Customer concern is that dryer shows D90 error code preformed airflow test failed (red) disconnected dryer hose preformed airflow test pass. Advised customer dryer vents need service.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model GSQ9633LL1
Near Plano, TX 75075
John
Job Details: 07/22/2022
"Customer concer is washer not spinning. Found lid switch fails continuity check causing unit not to spin. Also found motor coupler starting to disintegrated, will not be long before it fails. Recommend replacing lid switch and motor coupler. Follow up scheduled for 7/28 8-12; ordrng 1 WP8054980 (lid switch) and 1 285753A (coupling,motor)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104DSS0
Near Dallas, TX 75205
Patrick
Job Details: 07/22/2022
Replaced valve. Tested unit. All checks good
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4816FW2
Near Dallas, TX 75205
Patrick
Job Details: 07/22/2022
"Customer concern, unit frequently will not spin out. F8e1 long fill, auto test, hot cold good fill, good agitate, good drain good spin. Ran quick wash, warm, good fill, good agitate, extended drain time. Good spin. Ran normal cycle tap cold. Good fill pressure. Filled half way full in empty tub. Pressure sw issue. Must replace control and pressure tube. Part on b/o.; ordrng 1 W11170319 (Control) and 1 WP353244 (Pressure tube)"
We serviced a
GE DISHWASHER
Model DGF510PSJ5SS
Near Frisco, TX 75035
Chris
Job Details: 07/22/2022
On arrival customer had sticky traps on floor that had roaches inside. Opened dishwasher and roaches were running everywhere. Unable to service unit due to condition.
We serviced a
LG DRYER-ELECTRIC
Model DLE2516W
Near McKinney, TX 75070
Chris
Job Details: 07/22/2022
Replaced rollers and belt. Tested with customer. Unit checks good.
We serviced a
LG WASHER-TOPLOAD
Model WT1201CV
Near Princeton, TX 75407
Chris
Job Details: 07/22/2022
Replaced pump. Ran rinse and spin cycle. Unit checks good.
We serviced a
KITCHENAID RANGE
Model KFEG500EBS3
Near McKinney, TX 75071
Chris
Job Details: 07/22/2022
Replaced element. Tested. Unit checks good.
We serviced a
WHIRLPOOL COOKTOP
Model JGBP24GEJ9AD
Near Lewisville, TX 75067
John
Job Details: 07/22/2022
"Installed new regulator. Cycle tested unit. Bake element lit 3 times in a row then wouldn't light again. Broil element still doesn't light. Amp checked bake element 2.5 amps. Amp checked broil element, 0 amps. Confirmed broil element recieving 120. Needs new broil and bake igniters to fix issue. AHS to supply NLA parts.; ordrng 1 WB2X10016 (ignitor,oven) and 1 WB02X4752 (Igniter)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Coppell, TX 75019
John
Job Details: 07/22/2022
Customer concern is water leaking under sink. Found water seeping through the packing on water supply valve under sink. Advised Customer that a plumber will be necessary to resolve issue.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8127LC0
Near Bonney Lake, WA 98391
Cejay
Job Details: 07/22/2022
Customer concern is that washer lid strick broke and now lid will not lock causing washer not to start. Needs new lid strike. Installed new lid strick. Cycle tested unit all checks good
We serviced a
GE RANGE
Model JGSP28BEK4BB
Near Dallas, TX 75215
Patrick
Job Details: 07/22/2022
Replaced burner tube. Tested unit 5 times. Ignition with 2 seconds of valve open. All checks ok.
We serviced a
WHIRLPOOL RANGE
Model WFC150MOEB1
Near Dallas, TX 75253
Patrick
Job Details: 07/22/2022
Replaced door gasket. All checks good.
We serviced a
LG WASHER-FRONTLOAD
Model WM3700HVA/02
Near DuPont, WA 98327
Cejay
Job Details: 07/22/2022
Customer concern is that washer goes OOB. Cycle tested washer empty no issues. Cycle tested washer with a load no issues. Advised customer on proper loading practices.
We serviced a
GE WASHER-FRONTLOAD
Model WHDVH660HWW
Near Forney, TX 75126
Patrick
Job Details: 07/22/2022
"Customer concern, unit not spinning out with towels, control pad intermittently unresponsive. Ran rinse and spin. Good fill, good tumble, good drain, no spin. Eventually got unit into diagnostics. E70, stuck key, e23, fill problem. Good spin, tech sheet recommends inlet valve replacement for e23. Must replace control and inlet valve assy. ; ordrng 1 WH12X10355 (Control) and 1 WH13X10023 (Inlet valve)"
We serviced a
GE COOKTOP
Model CGP650SET3SS
Near Farmers Branch, TX 75244
John
Job Details: 07/22/2022
Customer concern is all knobs loose and some are cracked to the point they will not push down to open gas valve. Needs new knob kit. AHS to ship DTC.; ordrng 1 WB03X32194 (knob kit)
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45H7000EW A2
Near McKinney, TX 75071
Chris
Job Details: 07/22/2022
Customer concern is unit not heating. Found open heating element. Replaced element from truck stock. Tested. Unit checks good. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8500DC4
Near Frisco, TX 75034
Chris
Job Details: 07/22/2022
Customer concern is unit making loud squeaking noise. Found pulley seized. Also multiple rollers not smooth and have flat spots. Need new rollers and pulley. ; ordrng 4 WPW10314173 (support)s and 1 W10849499 (belt) and 1 W10837240 (idler pulley)
We serviced a
KENMORE WASHER-FRONTLOAD
Model 11024422300
Near Dallas, TX 75287
John
Job Details: 07/22/2022
"Customer concern is washer not filling with cold water. Found when cold water selected in dial unit fills with hot water. Checked hose connections, connected properly. Needs new inlet and timer. AHS to supply out of stockm parts.; ordrng 1 285805 (water valve) and 1 WP3951166 (timer)"