We serviced a
SAMSUNG DISHWASHER
Model DMT800RHS/XAA
Near Dallas, TX 75205
Patrick
Job Details: 03/29/2022
"Customer concern, loud when running, tracks hard to pull open. Good drain pump, good fill, good spray, good drain. Something bouncing around in drain pump. Unable to remove unit as painted in floor molding blocking unit base. Customer must have carpenter remove molding to further investigate drain issue. Must replace transport assemblies upper and lower and drain pump. Ahs must source parts as some are listed as NLA; ordrng 1 DD97-00121A (Adjuster L) and 1 DD97-00122A (Adjuster R) and 8 DD66-00023A (Lower rack wheels)s and 1 DD31-00005A (Drain pump)"
We serviced a
MAYTAG DRYER-ELECTRIC
Model WED9400SZ1
Near Puyallup, WA 98372
Cameron M.
Job Details: 03/29/2022
"Installed previously ordered door hinge, cycle tested, all checks good"
We serviced a
GE DISHWASHER
Model GDT665SSN2SS
Near University Place, WA 98467
Cejay
Job Details: 03/29/2022
Installed previously ordered left hinge ass3mbly and screws. And all four roller kits. Cycle tested unit all checks good
We serviced a
GE WASHER-TOPLOAD
Model GTWS8350H1WS
Near Irving, TX 75062
Patrick
Job Details: 03/29/2022
"Unable to remove existing transmission, shaft fused to inner basket. This unit must be condemned. Left with water off, unit unplugged. Machine unusable."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB765FW4
Near Tacoma, WA 98405
Cameron M.
Job Details: 03/29/2022
"Customer concern is that washer leaks a lot of water during rinse and spin cycle possibly. Found water standing around unit and sink at time of arrival Inspected inlet valves. Inspected all connections of drain hose. Resecured drain hose, as unit drains into utility sink. Inspected pressure hose at air dome and at board. Inspected drive components found no active leaks. Advised customer to closely monitor and call if issue persists. Also Advised customer to record video if possible."
We serviced a
FISHER PAYKEL DRYER-ELECTRIC
Model DEGX1 US
Near Tacoma, WA 98443
Branden W.
Job Details: 03/29/2022
"Customer concern is that dryer does not heat. Found thermostat tripped causing no heat. Elements test good, No lint build up, lint screen in good condition. Found no cause of thermostat tripping. Reset thermostat. Shortened dryer duct. Cycle tested. Good Temps and airflow. All checks good at this time."
We serviced a
MAYTAG DISHWASHER
Model MDB6160AWW
Near Carrollton, TX 75007
John
Job Details: 03/29/2022
Installed previously ordered control board. All checks good.
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW5630HC0
Near Spanaway, WA 98387
Cejay
Job Details: 03/29/2022
Installed previously ordered door seal. Cycle tested unit all checks good.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2406NB7B
Near Irving, TX 75060
John
Job Details: 03/29/2022
Customer concern unit not draining. Found drain line clogged with a gel like substance approximately 12-18' from disposal hookup. Attempted to clear obstruction but was unable. Needs new drain hose.; ordrng 1 807117001 (Drain hose)
We serviced a
FRIGIDAIRE COOKTOP
Model FEC30S6AB1
Near Richardson, TX 75081
John
Job Details: 03/29/2022
Customer concern LF burner comes on only on high. Confirmed LF burner only working on high. Needs new infinite switch. Also found cracked cooktop. Unable to replace infinite switch without replacing cooktop. Needs new infinite switch and cooktop. AHS to supply parts.; ordrng 1 5304526190 (LF Infinte Switch) and 1 305379399 (Glass Cook Top)
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB641RAS1
Near Buckley, WA 98321
Cameron M.
Job Details: 03/29/2022
Customer concern is that dishwasher does not power on and start cycle. Checked supply voltage to dishwasher Found 120v supply from neutral to case ground. Advised customer electrician is needed to correct electrical shock hazard. Once completed call for diagnostic. Collected 85.00 deductible via debit card Payment.
We serviced a
GE DISHWASHER
Model GDF640HGM2WW
Near Buckley, WA 98321
Cameron M.
Job Details: 03/29/2022
"Installed previously ordered user interface. restored power , found ui does not power. Verified power to control board good 120v. verified continuity owner harness, good. Found new board defective, needs new user interface. ; ordrng 1 WD21X25726 (CONFIGURED UI SERVICE CONTROL)"
We serviced a
KENMORE WASHER-FRONTLOAD
Model 11045091400
Near Gig Harbor, WA 98332
Cejay
Job Details: 03/29/2022
Installed previously ordered motor control board. Cycle tested unit all checks good.
We serviced a
GE WASHER-TOPLOAD
Model WSLS1500H2WW
Near Dallas, TX 75209
Patrick
Job Details: 03/29/2022
"Replaced control and pressure sw. Unit checks good, no leak. Console did not included necessary overlay, must order overlay. Home hot water shut off will not turn off. Unable to replace inlet valve at this time. Plumber must correct plumbing issue. If leak persists I suspect problem with drain system in home wall. Recommend plumber investigate. ; ordrng 1 WH10X22756 (Plate control)"
We serviced a
KENMORE DISHWASHER
Model 66515914000
Near Mesquite, TX 75181
Patrick
Job Details: 03/29/2022
Replaced door links and sweeper seal. Tested unit. No leak detected at this time. If problem Persia recommend replace door seal p/n W10542314.
We serviced a
GE DISHWASHER
Model GDF530PGM0WW
Near Edgewood, WA 98372
Cejay
Job Details: 03/29/2022
Installed previously ordered ui control and main control. Cycle tested unit all checks good.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US1A
Near Richardson, TX 75081
John
Job Details: 03/29/2022
Customer concern dishwasher not drying. Element fails continuity check. Needs new heating element.; ordrng 1 154825001 (HEATER)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Rowlett, TX 75089
John
Job Details: 03/29/2022
Customer concern dishwasher leaking intermittently from bottom of door. Found lower spray arm not seated properly causing arm to not spin and spray water directly at bottom of door. Re installed lower spray arm. All checks good.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE50M7450W/A3
Near Tacoma, WA 98404
Cejay
Job Details: 03/29/2022
"Customer concern is that dryer is not heating. Preformed airflow test failed (yellow). Verified dryer is not heating, needs new element. Requires Auth.; ordrng 1 DC97-14486A (ASSY DUCT HEATER)"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF231ANW/XAA
Near Forney, TX 75126
John
Job Details: 03/28/2022
Customer concern washer making loud noise while spinning and a small leak. Found play between basket and tub as well as tub seal failing and allowing water to leak through tub. Needs new rear tub assy. and basket. AHS to supply out of stock and discontinued parts.; ordrng 1 DC97-15931A (Rear tub assy.) and 1 DC97-15871B (Basket)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Balch Springs, TX 75180
John
Job Details: 03/28/2022
Installed previously ordered control board. All checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model DU810SWLU0
Near Mesquite, TX 75181
John
Job Details: 03/28/2022
Customer concern dishwasher draining on counter top. Found drain hose connected to air gap. Found unit operating and draining properly to air gap but backing up at the hose to disposal. Machine functioning as designed. Advise customer that a plumber would be needed to resolve issue.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model NOTAVAILABLE
Near Dallas, TX 75211
John
Job Details: 03/28/2022
Customer concern washer not spinning out clothes. Found actuator recieving voltage but not moving. Also found belt very looses. Needs new actuator and belt. No model number available.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS3
Near Frisco, TX 75034
Patrick
Job Details: 03/28/2022
Customer concern unit leaking from underneath. Confirmed. Floor damage and wet on arrival. Svc cycle. F9e1 unit leaking from diverter. Must replace sump assy to correct issue. ; ordrng 1 WPW10605057 (Pump/sump assy)
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA45H7000AW/A2 01
Near Frisco, TX 75035
Patrick
Job Details: 03/28/2022
"Customer concern, unit going off balance during spin, 4e error cosde. Water supply error. Unit then fills with to much water and attempts spin again. Ran spin only, drum empty. No fault detected. Added several towels, ran rinse and spin. Good fill, good hot/ cold, good agitate, no suds, good drain. Drain hose pushed about 18'into standpipe. Corrected with zip tie. Good spin. No fault detected at this time."
We serviced a
LG DISHWASHER
Model LDP6797ST
Near Frisco, TX 75035
Patrick
Job Details: 03/28/2022
"Customer concern, unit not draining or displaying ae (leak) error code. Unit fill of water on arrival. Manual drain good pump, good flow, good complete. Ran cycle, good fill, good spray, good drain x3. No leak detected. Corrected drain hose insertion. All checks good at this time."
We serviced a
JENN-AIR RANGE
Model S10505
Near Puyallup, WA 98375
Cameron M.
Job Details: 03/28/2022
"Customer concern is that rear right burner does not heat unless front right burner is turned on, and front right burner intermittently does not heat. Found burnt and corroded wires in right model, causing intermittent heat and no heat. Also found failed clock causing unit to not run self clean. Needs new right burner model and clock. Advised customer parts show NLA, may take time to get parts. AHS TO SUPPLY. ; ordrng 1 87904A (module) and 1 702820K (clock)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5000DW1
Near Eatonville, WA 98328
Cameron M.
Job Details: 03/28/2022
"Installed previously ordered main control board, on cycle testing unit. found lid lock failure, causing unit to not start cycle. ; ordrng 1 W11307244 (latch)"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SAW0
Near Spanaway, WA 98387
Cejay
Job Details: 03/28/2022
Installed previously ordered control panel and dish rack wheels. Cycle tested unit all checks good.
We serviced a
WHIRLPOOL WALL OVEN
Model RBS275PDQ6
Near Irving, TX 75063
Patrick
Job Details: 03/28/2022
"Customer concert, oven door doors not close fully. Confirmed. Found failed door hinges. Must replace door hinges to correct issue. ; ordrng 2 WP4455523 (Door hinge)s"
We serviced a
FRIGIDAIRE LAUNDRY CENTER
Model FFLE4033QW0
Near Dallas, TX 75212
John
Job Details: 03/28/2022
Installed previously ordered lid lock. Machine now unlocked and beeping intermittently. Found plug and outlet burned severely causing machine to only receive 120v. Advised Customer that an electrician will be needed to correct issue.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW7232HW0
Near Grand Prairie, TX 75050
John
Job Details: 03/28/2022
Customer concern washer shut off during wash and won't come back on. Found 120V getting from outlet to control board and no voltage exiting control board. Needs new control board. AHS to supply out of stock parts.; ordrng 1 W11419171 (CNTRL-ELEC)
We serviced a
FRIGIDAIRE RANGE
Model LFEF3054TFH
Near Grand Prairie, TX 75051
John
Job Details: 03/28/2022
Installed previously ordered control board and overlay. All checks good.
We serviced a
KENMORE DISHWASHER
Model 665.13832K600
Near Graham, WA 98338
Cameron M.
Job Details: 03/28/2022
"Installed previously ordered door seal and heater, cycle tested unit, all checks good."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8410SW0
Near Puyallup, WA 98373
Cejay
Job Details: 03/28/2022
Installed previously ordered main control board. Cycle tested unit all checks good
We serviced a
KENMORE WASHER-TOPLOAD
Model 11029622800
Near Puyallup, WA 98373
Cejay
Job Details: 03/28/2022
Installed previously ordered outer tub and tub seal. Cycle tested unit all checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Lake Tapps, WA 98391
Cejay
Job Details: 03/28/2022
"Installed previously ordered lower spray arm. Cycle tested dishwasher, all checks good."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA52M7750AV/A4 01
Near Tacoma, WA 98444
Cameron M.
Job Details: 03/28/2022
"Installed previously ordered pcb assembly, cycle tested unit 3x, all checks good. Advised customer on using high quality detergent for best wash results. Also advised customer on regular cleaning intervals for optimal performance."
We serviced a
WHIRLPOOL OTHER
Model WRX986SIHZ00
Near Plano, TX 75074
Patrick
Job Details: 03/28/2022
Replaced evap cover. All checks good.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Balch Springs, TX 75180
John
Job Details: 03/28/2022
Installed previously ordered control board. All checks good.
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW96HEAC0
Near Murphy, TX 75094
Patrick
Job Details: 03/28/2022
"Customer concern, unit leaking from door seal intermittently during use. F0e1 load detected during self clean. f6e5 comms error between main control and expansion board. Ran clean washer cycle, unit produced heavy suds though no soap was added. Suds leaking from rear vent. Recommend less soap. No other fault detected"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDH3
Near Tacoma, WA 98405
Cameron M.
Job Details: 03/28/2022
"Customer concern is that lower rack casters broken, and airgap overflows. Found broken rear left casters, causing unit to have difficulty rolling lower rack out. Needs new caster. Cleaned debris from airgap, Advised customer additional blockage in plumbing. Plumber recommended for repair. Follow up visit scheduled for 4/11 8-12.; ordrng 4 W10195416V (dish rack wheel)s"
We serviced a
SAMSUNG DISHWASHER
Model DW80J3020UW/AA 01
Near Spanaway, WA 98387
Cejay
Job Details: 03/28/2022
Customer concern is that disher heavy light was on. Found tore sweeper seal causing dishwasher to leak. Needs new inner door panel.NEW to supply.; ordrng 1 Dd97-00106a (Inner door panel)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC565FW0
Near Spanaway, WA 98387
Cameron M.
Job Details: 03/25/2022
"Customer concern is that washer makes noise during operation. Found f5e3 (lid unlock fault) f0e5 (off balance load detected) f8e1(no fill/long fill) f0e2 (oversuds condition) via service mode. Cycle tested unit via service mode found lid lock intermittently unable to determine lid positioning. Found excessive tub play, caused by worn hub. Resulting in out of balance conditions, and no spin function. Needs new lid lock and hub."
We serviced a
KENMORE RANGE
Model 79074033311
Near Garland, TX 75044
John
Job Details: 03/25/2022
Customer concern LR burner lighting intermittently. Found igniter cracked and not arcing to cap. Needs new LR burner assy.; ordrng 1 316536600 (GNITOR/ORIFICE ASS)
We serviced a
GE DISHWASHER
Model GDT720SSF4SS
Near Frisco, TX 75035
John
Job Details: 03/25/2022
Customer concern dishwasher tripping breaker when disposal is being used. Using NuFi ran full diagnostics on unit. No issues found. Found disposal and dishwasher on same 15amp circuit causing breaker to trip when both appliances are being used. Advised Customer that an electrician will be necessary to fix issue.
We serviced a
SAMSUNG RANGE
Model NX58K9850SS/AA
Near Puyallup, WA 98374
Cejay
Job Details: 03/25/2022
Customer concern is that oven is not heating. Found failed bake ignitor causing gas not to ignite. Needs new ignitor. Installed new ignitor. Cycle tested unit all checks good.; used 1 WB13K21 (OVEN IGNITER-12' LEAD W/NUTS) from stock
We serviced a
SAMSUNG OTHER
Model RF28HDEDBSR/AA 10
Near Garland, TX 75044
Patrick
Job Details: 03/25/2022
"Customer concern, items freezing in ff section. Found ff thermistor failed causing over cooling. Must replace ff evap cover. ; ordrng 1 DA97-12608A (Ff evap fan assy)"
We serviced a
FRIGIDAIRE DRYER-ELECTRIC
Model LEQ1442ES1
Near Murphy, TX 75094
Patrick
Job Details: 03/25/2022
"Replaced felt seals, heater, rear bearing, and drum shaft (with washers applied to partially cover tears in metal) must replace drum due to damaged rear panel. Drum on backorder.; ordrng 1 134122532 (Drum)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW7120HW0
Near Allen, TX 75013
John
Job Details: 03/25/2022
Installed previously ordered UI. All checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model DU911PCDQ0
Near Frisco, TX 75035
John
Job Details: 03/25/2022
"Customer concern dishwasher leaking when draining. Found new disposal installed under sink with hose from air gap to disposal disconnected causing drain water to flow into cabinet under sink instead of disposal. Advised Customer that plumber will be necessary to resolve issue. Left toe kick off of unit in order to allow to dry underneath, per customer request."
We serviced a
JENN-AIR RANGE
Model JGS9900BDS
Near Puyallup, WA 98371
Cameron M.
Job Details: 03/25/2022
"Customer concern is that range oven take long time to preheat, when customer needs to change temp oven doesn't change to set temp . Range burners, don't simultaneously spark consistency, intermittently different burners won't ignite or spark. Found failed bake ignitor, causing oven to not heat and maintain temperature. Also found failed spark module, causing inconsistent ignition of surface burners . Needs new ignitor and spark module follow up visit scheduled for 4/4 8-12 ; ordrng 1 WP7432P143-60 (igniter- b) and 1 WPW10475147 (module-spk)"
We serviced a
KITCHENAID DISHWASHER
Model GSD2600G00BB
Near University Place, WA 98467
Cejay
Job Details: 03/25/2022
Customer concern is that dishwasher has rinse aid leaking from the bottom of the door. Found failed rinse aid seal causing rinse aid to leak from tank. Needs new rinse aid tank and seal. Follow up scheduled for 03/31 8-12pm; ordrng 1 WD35X10346 (kit-rinse)
We serviced a
GE DRYER-ELECTRIC
Model GFD55ESSN0WW
Near Rowlett, TX 75089
Patrick
Job Details: 03/25/2022
"Customer concern, loud thumping during use. Found popped drum seam causing noise. Must replace drum. ; ordrng 1 WE21X29724 (Drum)"
We serviced a
GE DISHWASHER
Model GDT530PSD4SS
Near Puyallup, WA 98371
Cameron M.
Job Details: 03/25/2022
"Customer concern is that dishwasher doesn't dry dishes properly, wash pump doesn't work, and element. Found jet dry dispenser empty, and missing control faceplate .cycle tested unit 10x via newfi device. Found open heating element, causing poor drying result. Also found control face plate broke off .Needs new element and face plate follow up visit scheduled for 4/1 1-5; ordrng 1 WD05X24776 (ELEMENT HEATING ASM) and 1 WD34X11829 (console cvr graphic)"
We serviced a
WHIRLPOOL WALL OVEN
Model WOC54EC0AS00
Near Edgewood, WA 98372
Cameron M.
Job Details: 03/25/2022
"Customer concern is that oven displays feature not available when attempting to operate. Found unresponsive to bake or broil demand. Reset power via circuit breaker, unit operating as designed. No mechanical issues present at this time. Advised customer to monitor and call if issue persists."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT770PAYM2
Near Rockwall, TX 75087
Patrick
Job Details: 03/25/2022
"Customer concern, unit making knocking noise during use. F5e1 door switch f6e2 fill valve electrical f6e6 cool water. All tests function good. F10e2 vent motor f6e2 fill valve. Must replace vent motor to correct issue. Could not reproduce knocking noise. ; ordrng 1 WPW10428211 (Vent motor)"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45K6500AW /A211
Near Rockwall, TX 75032
Patrick
Job Details: 03/25/2022
Replaced door lock and inverter board. Tested unit. All checks good.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2433KF0
Near Rockwall, TX 75032
Patrick
Job Details: 03/25/2022
Replaced motor. Tested unit. Floor under unit has suffers serious water damage prior to my arrival. Water connection repaired at supply line.
We serviced a
KENMORE WASHER-TOPLOAD
Model 11021302012
Near Puyallup, WA 98375
Cameron M.
Job Details: 03/25/2022
"Customer concern is that washer intermittently does not lock and advance through cycles. Found F7e1(basket speed sensor fault) f0e2 (oversuds conditions) via service mode. Preformed speed sensor test, failed. Needs new actuator. Installed new actuator. Cycle tested unit with customer provided load of hand towels. All checks good. Advised customer on using high quality detergent. Also advised customer on regular cleaning intervals for optimal performance. ; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
OTHER LAUNDRY CENTER
Model FEX831CS0
Near Rockwall, TX 75032
Patrick
Job Details: 03/25/2022
"Customer concern, unit buzzes but won't heat or turn. Motor runs after being started by hand. Found 120vac to terminal instead of 240vac. Breaker not tripped. Circuit shared with hot water tank. Reset breaker. Both turned back on and seemed to be operating normally. Customer needs electrician as this is unsafe situation. No parts needed at this time."
We serviced a
MAYTAG RANGE
Model MGR6600FZ1
Near Dallas, TX 75220
John
Job Details: 03/25/2022
Installed previously ordered broil igniter. All checks good.
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW5630HW0
Near DuPont, WA 98327
Cejay
Job Details: 03/25/2022
"Customer concern is that washer runs continuously and does not drain. Pulled error codes via service mode F0E2,F9E1,F5E2,F8E1,F0E5.Found clog in drain pump causing unit to slowly drain. Removed debris. Ran diagnostics cycle. Cycle tested washer to confirm proper washer operation. All checks good."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB955FW0
Near DuPont, WA 98327
Cejay
Job Details: 03/25/2022
Installed previously ordered control panel. Cycle tested unit all checks good.
We serviced a
WHIRLPOOL COOKTOP
Model GCI3061XB01
Near Dallas, TX 75206
John
Job Details: 03/25/2022
"Customer concern 2 right burners not working. Found voltage supplied to each hotplate with in range, but not working. Needs new front right and rear right hotplates.; ordrng 1 W10328387 (RR HOTPLATE) and 1 W10328384 (FR HOTPLATE)"
We serviced a
SAMSUNG DISHWASHER
Model DW80M2020US/AA 00
Near Puyallup, WA 98375
Cejay
Job Details: 03/25/2022
Customer concern is that dishwasher is showing leak error but can't find any leak. Found leaking water valve. Dishwasher also showing UI stuck button causing unit not to operate. Needs new control panel and water inlet valve requires Auth ; ordrng 1 DD81-02323A (SVC-CONTROL PANEL) and 1 DD81-02265A (SVC-WATER VALVE)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB950YW1
Near Graham, WA 98338
Cejay
Job Details: 03/24/2022
Installed previously ordered bearing. Cycle tested unit all checks good
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE45R6100C/A3
Near Puyallup, WA 98373
Cejay
Job Details: 03/24/2022
Customer concern is that dryer takes multiple cycles to dry. Preformed airflow test failed (yellow) dryer vent is crushed behind dryer. Preformed temperature checks good. Cleaned and calibrated moisture sensors. Advised customer dryer vent needs service. All checks good.
We serviced a
KITCHENAID DISHWASHER
Model KUDU03FTSS2
Near Dallas, TX 75214
Patrick
Job Details: 03/24/2022
Replaced door link. Tested unit. All checks good
We serviced a
SAMSUNG RANGE
Model NE59J7850WS/AA 03
Near Milton, WA 98354
Cameron M.
Job Details: 03/24/2022
"Installed previously ordered fan and convection motor. Cycle tested unit 3x, all checks good"
We serviced a
GE WALL OVEN
Model JKP30SM2SS
Near Dallas, TX 75252
John
Job Details: 03/24/2022
Installed previously ordered overlay. All checks good.
We serviced a
GE DISHWASHER
Model DDT595SSJ2SS
Near Frisco, TX 75034
John
Job Details: 03/24/2022
Installed previously ordered handle and diverted assy. All checks good. Left failed diverter assy. with customer.
We serviced a
GE RANGE
Model JS968TK4WW
Near Puyallup, WA 98374
Cameron M.
Job Details: 03/24/2022
"Installed previously ordered element, cycle tested unit 3x. All checks good."
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Frisco, TX 75035
John
Job Details: 03/24/2022
Customer concern dishwasher making tapping noise and won't drain. Found impeller separated from shaft in drain pump causing it to make tapping noise. Needs new drain pump. AHS to supply out of stock parts.; ordrng 1 W11412291 (Drain pump)
We serviced a
ADMIRAL WASHER-TOPLOAD
Model ATW4675YQ0
Near Rowlett, TX 75089
John
Job Details: 03/24/2022
"Customer concern washer making banging noise. Found suspension rods very bouncy and tub sitting very low in cabinet. Using paperwork provided by customer I was able to deduce that the correct part number was written on previous invoice however the part number that was installed is incorrect. See picture. Needs new suspension rods and tub ring.; ordrng 1 WPW10215107 (Ring, Tub) and 1 W10780048 (SUSPENSION)"
We serviced a
MAYTAG DRYER-ELECTRIC
Model WED9400SZ1
Near Puyallup, WA 98372
Cameron M.
Job Details: 03/24/2022
"Customer concern is that dryer does not tumble, Customer states they hear audible thump sound when unit stoped operation. Found failed door hinge causing difficulty opening and closing dryer door. Also found worn belt, causing unit to not run cycle. Needs new belt and hinge. Installed new belt. Preformed airflow test failed (red). Advised customer dryer vent duct needs to be cleaned asap, before use continues on dryer to prevent damage to unit. Follow up visit scheduled for 3/29 1-5; ordrng 1 WPW10310366 (door hinge), used 1 661570V (BELT) from stock"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model LXR7244JQ0
Near Irving, TX 75060
Patrick
Job Details: 03/24/2022
Customer concern unit will not spin. Found failed door sw causing no spin. Must replace door switch. ; ordrng 1 3949247V (Door switch)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW2
Near Dallas, TX 75232
Patrick
Job Details: 03/24/2022
"Replaced main control, unit still displaying surface indicators. Unplugged infinite switches one by one and found lights went out after several minutes but not immediately. Rf infinite sw heater shorted causing failure. Must replace switch. ; ordrng 1 WP3149400 (Rf infinite sw)"
We serviced a
SAMSUNG RANGE
Model NX58M6630SG/AA
Near Dallas, TX 75232
Patrick
Job Details: 03/24/2022
Replaced control. Tested unit. All checks good. Found aluminum foil covering range was also blocking chimney from oven. Advised customer to remove foil from chimney area.
We serviced a
KENMORE DRYER-ELECTRIC
Model 110.68332700
Near Forney, TX 75126
Patrick
Job Details: 03/24/2022
"Customer concern, unit will not start. Found open thermal fuse causing unit not to run. Replaced from truck stock. Unit passed vent test green.; used 1 WP3392519 (Thermal fuse) from stock"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8500DV0
Near Rowlett, TX 75088
John
Job Details: 03/24/2022
Installed previously ordered belt and idler assy. All checks good.
We serviced a
LG DISHWASHER
Model LDF77748D
Near Garland, TX 75040
Patrick
Job Details: 03/24/2022
Replaced drain pump. Tested unit. All checks good. Main motor noisy but operating normally. Can we replace the motor under warranty.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MED9700SB0
Near Garland, TX 75044
John
Job Details: 03/24/2022
Installed previously ordered door catch. All checks good.
We serviced a
LG DISHWASHER
Model LDF5545ST
Near Garland, TX 75044
Patrick
Job Details: 03/24/2022
Replaced motor. Tested unit. All checks good.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE60M9900V/A3
Near Dallas, TX 75248
John
Job Details: 03/24/2022
Installed previously ordered control board.
We serviced a
LG RANGE
Model LRE3194ST/00
Near Tacoma, WA 98446
Cejay
Job Details: 03/24/2022
"Customer concern is that oven does not heat up past 150?. Voltage check shows 240v at terminal block. Found open center element also found damaged main pcb causing unit not to heat. Needs new main PCB and center element. Follow up scheduled for 03/30 10-2pm; ordrng 1 MEE32902206 (HEATER,SHEATH) and 1 EBR74164814 (PCB ASSEMBLY,MAIN)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DW2
Near Tacoma, WA 98404
Cejay
Job Details: 03/24/2022
Installed previously ordered drain pump. Verified repair via service mode. Cycle tested unit all checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC565FW2
Near Buckley, WA 98321
Cameron M.
Job Details: 03/24/2022
"Customer concern is that washer does not start cycle. Cycle tested unit. Found failed actuator, causing unit to not shift to spin to initiate beginning of cycle. Installed new actuator. Cycle tested unit 3x, all checks good. Advised customer on using high quality detergent for best wash results. Also advised customer on regular cleaning intervals for optimal performance. ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
GE DRYER-ELECTRIC
Model GTD65EBPTL1DG
Near Tacoma, WA 98444
Cejay
Job Details: 03/23/2022
Customer concern is that dryer takes a long dry a load. Preformed airflow test failed (Red) GE service mode shows temperatures are good and both inner and outer coils are operating. Advised customer dryer vent needs service. Customer signed airflow acknowledgement.
We serviced a
GE DISHWASHER
Model GDT665SSN2SS
Near University Place, WA 98467
Cejay
Job Details: 03/23/2022
"Customer concern is that dishwasher bottom rack wheels fall off and door falls and makes noise during operation. Found broken wheels on all four wheels assemblies. Also found bent left side door hinge. Right side door hing is missing a screw. Needs new left side door hinge, with screws. And 4 rack carrier kits. Follow up scheduled for 03/29 1-5pm.; ordrng 2 WD01X22514 (Screw)s and 1 WD14X23739 (arm hinge asm) and 4 WD28X27241 (RACK CARRIER AND ROLLER KIT)s"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5000DW1
Near Eatonville, WA 98328
Cameron M.
Job Details: 03/23/2022
"Customer concern is that washer flashed wash light, Customer attempted reset via online search. Unit not under no power condition. Tested receptacle for proper wiring, good. Tested voltage from outlet good 120v. Tested voltage supply from main board to shifter, supply voltage is 1.6vdc once connection has been disrupted power returns to main board. Reconnect shifter board shuts down. Found faulty board causing unit to not power. Needs new main board. Follow up visit scheduled for 3/28 10-2; ordrng 1 W11116590 (cntrl-elec)"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5000AW/A2 11
Near Graham, WA 98338
Cameron M.
Job Details: 03/23/2022
Customer concern is that washer does not complete spin cycle. Found signs of oversuds conditions. Cycle tested unit 5x .Found no mechanical defects at this time. Advised customer on regular cleaning intervals for optimal performance. Advised customer on using high quality detergent for best wash results. Collected payment via debit card Payment.
We serviced a
GE DISHWASHER
Model GDWF100R30WW
Near Irving, TX 75060
Patrick
Job Details: 03/23/2022
"Replaced inlet valve, tested unit. All checks ok"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV48H7400EW/A2
Near Irving, TX 75062
Patrick
Job Details: 03/23/2022
Replaced motor. Tested unit. All checks good
We serviced a
GE DRYER-ELECTRIC
Model GTD42EASJ2WW
Near Carrollton, TX 75007
John
Job Details: 03/23/2022
Installed previously ordered push to start switch. All checks good.
We serviced a
GE DISHWASHER
Model GDT695SSJ2SS
Near Frisco, TX 75034
John
Job Details: 03/23/2022
Customer concern dishwasher not powering on. Confirmed using NuFi device that UI board is not responding. Needs new UI board.; ordrng 1 WD21X23462 (KIT SVC UI TOP LOGIC)
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MFW9800TQ0
Near Frisco, TX 75035
John
Job Details: 03/23/2022
"Customer concern washer leaking water. Found nozzle and connection lever in dispenser separated and allowing large amounts of water to leak from top of dispenser. Needs new connection lever and nozzle. AHS to supply NLA parts.; ordrng 1 8181724 (Connection, Lever) and 1 WP8181712 (NOZZLE)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB765FW0
Near Sachse, TX 75048
John
Job Details: 03/23/2022
Customer concern washer leaving dark smugges on clothes. Found all I comming water to be clean and clear. No issues found. Advised Customer about running clean cycle on machine until debris clears as well as cleaning machine on a frequent basis to combat calcium and hard water in the customer neighborhood. Machine functioning as designed.
We serviced a
GE WALL OVEN
Model JKD3000SN1SS
Near Dallas, TX 75287
John
Job Details: 03/23/2022
Customer concern oven works for a while and then shuts off and won't turn back on again for at least one hour. Found cooling fans working intermittently. Needs new cooling fan and board sensor.; ordrng 1 WB26X31060 (Cooling fan) and 1 WB27T11463 (Fan sensor)
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE50M7450P/A3
Near South Hill, WA 98374
Cameron M.
Job Details: 03/23/2022
"Customer concern is that dryer does not heat and makes noise during operation. Found open heating element causing no heat during operation. Also found seized rear right roller, causing noise during operation. Needs new element and roller. Installed new element and roller. Cleaned and calibrated moisture sensors. Cleaned and Vacuumed inside of unit. Preformed airflow test failed (yellow). Cycle tested unit all checks good. Advised customer dryer vent duct needs to be cleaned. ; used 1 DC97-14486A (ELEMENT ASSEMBLY), and 1 DC97-16782A (DRUM ROLLER) from stock"