Service History 112 - RPS Appliance Repair

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVW6230HW0

Near Dallas, TX 75224

John

Job Details: 03/17/2022

Customer concern unit making a popping sound while washing larger loads. Cycle tested machine all checks good. Tilted machine back for visual inspect of drive system. No issues found. Advised Customer about load size and proper operation of machine. Unit functioning as designed.

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW7040DW1

Near Dallas, TX 75205

John

Job Details: 03/17/2022

Installed previously ordered inlet valve. All checks good. Left broken inlet vavle with customer.

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WA45H7000AW/A2 01

Near Dallas, TX 75209

John

Job Details: 03/17/2022

Installed previously ordered wash nut. All checks good.

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW5000DW.3

Near Dallas, TX 75211

Patrick

Job Details: 03/16/2022

"Unable to remove agitator, attempted air bag pull, agitator snapped in half. Must cut out agitator and complete work. ; ordrng 1 W10752283 (Agitator)"

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF45R6300AV/US

Near South Hill, WA 98374

Cameron M.

Job Details: 03/16/2022

Installed previously ordered drain pump assembly. Cycle tested unit 10x. All checks good. Advised customer on using high quality detergent for best wash results. Advised customer on preforming regular cleaning cycles for optimal performance.

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED9610XW0

Near Graham, WA 98338

Cameron M.

Job Details: 03/16/2022

"Customer concern is that dryer powers but does not tumble. Found belt disengaged from motor due to failed idler pulley, causing unit to power on but not tumble. Needs new idler pulley. Cleaned and Vacuumed inside of unit. Installed new idler pulley, cycle tested unit 3x all checks good Collected 234.72 via card Payment ; used 1 279640 (PULLEY,IDLER) from stock"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB835DW4

Near Eatonville, WA 98328

Cejay

Job Details: 03/16/2022

"Customer concern is that washer will start cycle, lid will lock and then powers off. Pulled error via service mode F7E5, found failed slider causing washer not to go into spin. Needs new slider. Installed new slider. Verified functionality of repair via service mode.; used 1 W10734521 (SLIDER) from stock"

We serviced a

LG WASHER-FRONTLOAD

Model WM2016CW/01

Near Tacoma, WA 98445

Cejay

Job Details: 03/16/2022

Customer concern is that washer leaks and a noise is coming from soap drawer. Cycle tested washer with a load no leaks. Found signs of oversuds. Found jets in dispenser assembly clogged. Found loose start button. Needs new user interface and dispenser assembly advised customer parts show out of stock and may take time to recive. Advised customer on using High Efficiency detergent. ; ordrng 1 EBR32268101 (User interface) and 1 4925ER1015B (DISPENSER ASSEMBLY)

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDX655DWO

Near Dallas, TX 75232

Patrick

Job Details: 03/16/2022

Customer concern unit won't do anything. Found open thermal fuse must replace from truck stock. ; used 1 WP3392519 (Thermal fuse) from stock

We serviced a

GE DISHWASHER

Model GDF520PSD0SS

Near Frisco, TX 75034

John

Job Details: 03/16/2022

"Customer concern unit not heating. Found thermistor in flood switch readings out of range causing no heat. Also found sweeper seal rotting and falling apart. Also found upper and lower spray arms clogged and not spinning. Needs new sweeper seal, flood switch, mid spray arm and lower spray arm.; ordrng 1 WD08X21894 (Sweeper seal) and 1 WD21X10519 (Flood switch) and 1 WD22X26622 (Mid spray arm) and 1 WD22X26621 (Lower spray arm)"

We serviced a

KITCHENAID DISHWASHER

Model KUDU03FTSS2

Near Dallas, TX 75214

Patrick

Job Details: 03/16/2022

"Customer concern, unit will not drain. Door link broken. Found disposer plus hasn't been knocked out. Must replace door link. ; ordrng 1 8194001 (Door link)"

We serviced a

GE DISHWASHER

Model DDT595SSJ2SS

Near Frisco, TX 75034

John

Job Details: 03/16/2022

"Customer concern dishwasher not dissolving soap pod as well as handle broken. Found water gushing from out of bottom of unit between diverted valve and wash pump assy. Needs new wash pump, diverted valve, and handle.; ordrng 1 WD09X21321 (Handle) and 1 WD19X25278 (Diverted assy.) and 1 WD26X23258 (Wash pump)"

We serviced a

LG WASHER-FRONTLOAD

Model WM2301HR

Near Richardson, TX 75081

Patrick

Job Details: 03/16/2022

Customer concern unit must be reset every time washing is tried. Verified. Noise filter checks good. Clean 120vac good to unit. Must replace main control to correct issue. Part pre-ordered. Replaced control. Tested unit. All checks good

We serviced a

LG DISHWASHER

Model LDF77748D

Near Garland, TX 75040

Patrick

Job Details: 03/16/2022

Customer concern unit not draining. Confirmed. Disassembled drain no foreign object found. Impeller seized. Must replace drain pump to correct issue. Vacuumed water out of unit; ordrng 1 EAU62043403 (Drain pump)

We serviced a

FRIGIDAIRE RANGE

Model FES365ECE

Near Tacoma, WA 98406

Cameron M.

Job Details: 03/16/2022

"Customer concern is that left front burner does not heat. Found open element, causing unit to not heat on left front. Needs new element. Follow up visit scheduled for 3/22 8-12. Customer states deductible has been paid online.; ordrng 1 318178110 (element,surface)"

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF42H5000AW/A2 11

Near Tacoma, WA 98444

Cejay

Job Details: 03/16/2022

Customer concern is that washer is shaking violently and is leaking water from underneath. Found shipping bolts still installed on machine. Removed shipping bolts. Found Drain hose not inserted properly into wall. Properly fitting drain hose. Cycle tested unit all checks good

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV45K6500EV/A3 01

Near Spanaway, WA 98387

Cejay

Job Details: 03/16/2022

Customer concern is that dryer will continuously run when door is shut. Found stuck motor relay causing dryer to run continuously when door is shut. Needs new controll board. Advised customer parts show out of stock and may take time to recive. Requires Auth.; ordrng 1 DC92-01896A (ASSY HOLDER PCB)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404ESS3

Near Lake Tapps, WA 98391

Cejay

Job Details: 03/16/2022

"Customer concern is that dishwasher wash leaking. Had another company come out and replace the sump assembly which fixed the leak but now dish washer is making a clicking/knocking noise. Found stripped lower spray arm causing noise during operation, needs new lower spray arm. Follow up scheduled for 03/28 8-12; ordrng 1 W10860176 (arm-spray)"

We serviced a

GE RANGE

Model JB640SP1SS

Near Graham, WA 98338

Cejay

Job Details: 03/16/2022

Customer concern is that LF burner is stuck on high and RF burner does not work. Found failed FR burner causing element not to operate. Found failed FL infinite switch causing element to be stuck on high. Needs new 12 inch element and FL infinite switch.; ordrng 1 WB30T10146 (range 12 haliant sur) and 1 WB24T10146 (range surface elemen)

We serviced a

WHIRLPOOL WALL OVEN

Model WOS51EC7AS03

Near Tacoma, WA 98406

Cameron M.

Job Details: 03/16/2022

"Customer concern is that wall oven does not power. Customer used unit night prior to service call, following day customer experienced no power condition and found cord hanging below unit. Found unit not mounted properly. Found trim surrounding unit broken prior to service appointment. Made customer aware of the findings. Found open thermal fuse, causing unit to not power. Needs new thermal fuse. Follow up visit scheduled for 3/22 1-5; ordrng 1 WPW10545255 (fuse-thrml)"

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV393ETPAWR/A1

Near Frisco, TX 75035

John

Job Details: 03/16/2022

Customer concern dryer not heating. Found open heating element. Replaced heating element all checks good. Vent check yellow fail. Advised Customer that vents need to be cleaned to avoid further damage.; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock

We serviced a

GE WASHER-TOPLOAD

Model GTW500ASN1WS

Near Plano, TX 75074

John

Job Details: 03/16/2022

"Customer concern washer making loud grinding noise. Found oil leaking and pooled inside and underneath unit. Needs new transmission, hub seal, pully and nut, and belt. GE to supply parts. Customer states that he purchased this unit new 4 months ago and would like to find out if replacement is possible.; ordrng 1 WH38X27333 (Transmission) and 1 WH02X10364 (Washer hub seal) and 1 WH03X32097 (Pully and nut) and 1 WH01X24180 (Belt), states that autho needed"

We serviced a

GE DISHWASHER

Model GDT535PSMBSS

Near Plano, TX 75074

John

Job Details: 03/16/2022

Installed previously ordered drain hose. All checks good.

We serviced a

MAYTAG DISHWASHER

Model MDB8989SHZ0

Near Puyallup, WA 98375

Cameron M.

Job Details: 03/16/2022

"Arrived to preform repair, found incorrect track assembly ordered. Reordering correct track assembly and third rack. Requires auth. ; ordrng 1 W10913628 (track) and 1 W10914507 (track) and 1 W11255733 (DISHRACK), states that autho needed"

We serviced a

GE DRYER-ELECTRIC

Model GTD42EASJ2WW

Near Carrollton, TX 75007

John

Job Details: 03/16/2022

Customer concern dryer not comming on. Found push to start button cracked and not making contact with switch causing no start. Needs new push to start switch.; ordrng 1 WE4M416 (Push to start button)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF730PAYM3

Near Rockwall, TX 75087

Patrick

Job Details: 03/16/2022

Replaced sump assy. Tested unit. All checks good.

We serviced a

WHIRLPOOL OTHER

Model ED5PHAXSQ01

Near Garland, TX 75043

Patrick

Job Details: 03/16/2022

Replaced defrost control. Ran manual defrost. Unit checks good at this time. Ran card manually. Ref# 4257096993. Paid in full

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA50R5200AW/US02

Near Mesquite, TX 75150

Patrick

Job Details: 03/16/2022

"Customer concern unit going out of balance when washing bedding. Levelled unit, ran spin only empty. Good spin. Calibrated unit. No fault detected at this time."

We serviced a

GE DISHWASHER

Model ZDT870SPF5SS

Near Dallas, TX 75209

John

Job Details: 03/16/2022

Customer concern dishwasher draining through air vent on counter top. Found Drain line connected directly to air vent with second hose exiting air vent and entering disposal. Found line from air vent to disposal to be severely kinked and partially blocked causing drain water to exit air vent. Removed drain line from air vent and attached directly to disposal. Advised Customer that if he wants to use the air vent a plumber will be necessary to hook up y union at disposal and run proper hose to air vent. All checks good.

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WA45H7000AW/A2 01

Near Dallas, TX 75209

John

Job Details: 03/16/2022

Installed previously ordered clutch and motor. Found stripped wash plate nut. Needs new wash plate nut; ordrng 1 6021-001573 (Wash nut)

We serviced a

MAYTAG RANGE

Model MGR6600FZ1

Near Dallas, TX 75220

John

Job Details: 03/16/2022

Customer concern oven not comming on but all burners working. Found broil igniter only receiving 2 AMPS. Needs new broil igniter.; ordrng 1 WPW10333842 (Broil igniter)

We serviced a

GE DISHWASHER

Model GDF640HSM2SS

Near Spanaway, WA 98387

Cameron M.

Job Details: 03/15/2022

"Customer concern is that dishwasher leaking large volume of water. Found unit leaking from diverter assembly, causing unit to leak heavily during wash cycle. Needs new diverter kit. Follow up visit scheduled for 3/22 8-12; ordrng 1 WD19X25278 (DIVERTER ASM KIT)"

We serviced a

SAMSUNG RANGE

Model NX58M6630SG/AA

Near Dallas, TX 75232

Patrick

Job Details: 03/15/2022

Customer concern c-31 error code. Unit inop. Confirmed. Over temp at main control must replace main control. ; ordrng 1 DE92-04201A (Main control)

We serviced a

GE DISHWASHER

Model GDF610PSJ4SS

Near Carrollton, TX 75007

John

Job Details: 03/15/2022

Came to install UI and Control boards. Found unit to be glued in place with adhesive silicon as well as a screw from the cabinet comming into the machine in accessible due to the position on the refrigerator. Spoke with customer about signing damage waver in order to Uninstaller unit. Customer declined and stated that she would contact us once the unit is accessible.; O-emld tckt

We serviced a

MAYTAG DISHWASHER

Model MDB6160AWW

Near Carrollton, TX 75007

John

Job Details: 03/15/2022

Customer concern dishwasher not washing. Unit is filling with water and then draining back out after about 5 minutes. Found control board not sending voltage to wash motor. Needs new control board. AHS to supply discontinued parts.; ordrng 1 99002077 (Control board)

We serviced a

GE WASHER-TOPLOAD

Model GTWS8350H1WS

Near Irving, TX 75062

Patrick

Job Details: 03/15/2022

Customer not home. Rs for afternoon asap. Please confirm with customer; O-emld tckt

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV48H7400EW/A2

Near Irving, TX 75062

Patrick

Job Details: 03/15/2022

"Customer concern unit runs for short time then stops turning. Found motor tripping overload, drum spins freely. Must replace motor to correct issue. ; ordrng 1 DC31-00055G (Motor) and 1 DC67-00180B (Blower wheel), states that autho needed"

We serviced a

GE LAUNDRY CENTER

Model GUD24ESSM1WW

Near Puyallup, WA 98372

Cejay

Job Details: 03/15/2022

Customer concern is that washer basket moves and that washer get stuck in spin cycle. Cycle tested with a load unit all checks good. Customer education on proper loading practices and procedures.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Bonney Lake, WA 98391

Cejay

Job Details: 03/15/2022

Installed previously ordered front panel. Verified functionality of door. All checks good

We serviced a

SAMSUNG RANGE

Model NX58K3310SS/AA

Near Enumclaw, WA 98022

Cameron M.

Job Details: 03/15/2022

Installed previously ordered ignitor. Cycle tested unit 10x. All checks good

We serviced a

GE DISHWASHER

Model GDF640HGM0WW

Near Enumclaw, WA 98022

Cameron M.

Job Details: 03/15/2022

"Customer concern is that dishwasher is experiencing power conditions , and prior to no power condition unit intermittently would sound at random times. Checked supply voltage to unit good 120v. Found main control board not sending voltage to user interface, causing unit to not power and start cycle. Unable to fully test unit as unit does not power. Needs new main board and user interface. Follow up visit scheduled for 3/28 10-2; ordrng 1 WD21X25732 (SERVICE MACHINE CONTROL BOARD) and 1 WD21X25726 (CONFIGURED UI SERVICE CONTROL)"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB835DW5

Near Richardson, TX 75081

Patrick

Job Details: 03/15/2022

"Customer concern, unit intermittently making loud grinding noise during use. Found broken slider causing noise. Must replace from truck stock. Replaced slider tested unit. All checks good. ; used 1 W10734521 (Slider) from stock"

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW8040DW4

Near Rockwall, TX 75087

Patrick

Job Details: 03/15/2022

"Customer concern, when unit begins to agitate, led lights flicker throughout the house. Anything led and powered on flickers. Amperage draw within spec. Proper polarity, clean 120vac to unit. Recommend customer contact electrician to diagnose likely neutral/ground issue."

We serviced a

KENMORE LAUNDRY CENTER

Model 41761732810

Near Federal Way, WA 98023

Cejay

Job Details: 03/15/2022

Customer concern is that washer fills but does not wash or spin. Pulled errors via service mode E41. Found failed controll board and lid lock. Needs new controll board and lid lock.; ordrng 1 137353302 (lock) and 1 5304526220 (Board)

We serviced a

KENMORE WASHER-TOPLOAD

Model 11028002010

Near Tacoma, WA 98406

Cejay

Job Details: 03/15/2022

"Customer concern is that washer will stop at wash cycle and lid will not lock. Pulled errors via service mode F7E1, F8E1. Cleared errors ran calibration cycle. Found pressure hose disconnected from board. Connected hose cycle tested washer with a load. No faults found. All checks good"

We serviced a

ELECTROLUX DISHWASHER

Model EI24ID30QS0A

Near Rockwall, TX 75032

Patrick

Job Details: 03/15/2022

"Found pressure switch clogged with debris. Reset unit, cleaned switch. Must replace pressure sw kit. ; ordrng 1 5304504077 (Pressure sw kit)"

We serviced a

LG LAUNDRY CENTER

Model WKEX200HWA

Near University Place, WA 98466

Cameron M.

Job Details: 03/15/2022

"Installed previously ordered door bellows. cycle tested unit 3x, all checks good customer declined to retain old door bellows."

We serviced a

WHIRLPOOL RANGE

Model WFE381LVB0

Near Forney, TX 75126

Patrick

Job Details: 03/15/2022

Replaced glass top. All checks good

We serviced a

WHIRLPOOL DISHWASHER

Model NMN

Near Dallas, TX 75228

Patrick

Job Details: 03/15/2022

"Customer concern unit not finishing cycle. F3e3 failed calibration. Found drain improperly installed causing backflow into unit from disposer. Good fill, good spray, good dispenser, good drain, good heater. Ran normal cycle. All checks good at this time. If parts needed, model and serial information is not available, making part order iffy.; ordrng 1 W10619006 (Latch)"

We serviced a

LG WASHER-FRONTLOAD

Model WM3700HWA

Near Plano, TX 75093

John

Job Details: 03/15/2022

"Customer concern washer cycle selection knob not changing position when knob is spun as well as unit making loud noise while in spin. Found knob and UI not properly selection cycle as well as play between tub and basket. Needs new UI, knob, and rear tub assy. Tub assy. Currently out of stock.; ordrng 1 EBR85194701 (UI Display board) and 1 AEZ73913404 (Knob) and 1 AGM75510706 (Rear tub assy)"

We serviced a

GE WASHER-TOPLOAD

Model HTW240ASK6WS

Near McKinney, TX 75069

John

Job Details: 03/15/2022

"Customer concern washer leaking. Found transmission leaking oil and hub seal worn causing leak. Also found belt worn and frayed as well as pully loose. Needs new transmission, hub seal, pully and nut, and belt. GE to supply parts.; ordrng 1 WH38X27335 (Transmission) and 1 WH02X10364 (Hub seal) and 1 WH03X32097 (Pully and nut) and 1 WH01X27538 (Belt)"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB835DW3

Near Allen, TX 75002

John

Job Details: 03/15/2022

Customer concern unit making seeking noise intermitently. Ran unit through service test mode. Unable to verify concern. Unit functioning as designed.

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDB755DW2

Near Allen, TX 75013

John

Job Details: 03/15/2022

Customer concern unit making thumping like sound. Found basket to be warped out of round causing noise to happen when it passes the rollers. Needs new basket..; ordrng 1 W10899578 (Drum)

We serviced a

MAYTAG DRYER-ELECTRIC

Model MDE9700AYW

Near Murphy, TX 75094

John

Job Details: 03/15/2022

"Customer concern unit not heating. Found open thermal fuse, causing unit to not heat. Needs new thermal fuse.; ordrng 1 WP35001193 (Thermal fuse)"

We serviced a

MAYTAG DRYER-ELECTRIC

Model LDE41001

Near Tacoma, WA 98444

Cameron M.

Job Details: 03/15/2022

"Customer concern is that unit does not heat properly and on all cycles other than time dry and air fluff ,unit produces burning smell when temperature is changed. Preformed airflow test pass (green).preformed temperature checks. In range. Cycle tested unit 10x, found no mechanical issues at this time. Advised customer to monitor and call if issue persists."

We serviced a

GE DISHWASHER

Model GDT535PSJ5SS

Near Dallas, TX 75231

John

Job Details: 03/15/2022

Customer concern unit not powering on. Found using NuFi device UI not responding. Needs new UI Board.; ordrng 1 WD21X23461 (UI Board)

We serviced a

GE DISHWASHER

Model GDF530PSM6SS

Near Dallas, TX 75228

John

Job Details: 03/15/2022

Installed previously ordered sweeper seal. All checks good.

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV42H5000EW/A3 04

Near Bonney Lake, WA 98391

Cameron M.

Job Details: 03/14/2022

"Customer concern is that dryer run but doesn't heat. Preformed airflow test, failed (yellow). Found open heating element, causing unit to not heat. Needs new element. Advised customer dryer vent hose needs to be shortened to allow sufficient airflow. Also advised customer dryer vent duct needs to be cleaned asap. Follow up visit scheduled for 3/21 8-12 ; ordrng 1 DC97-14486A (ASSY DUCT HEATER)"

We serviced a

FRIGIDAIRE WALL OVEN

Model KB883GDM3

Near Tacoma, WA 98406

Cameron M.

Job Details: 03/14/2022

Installed previously ordered element. Cycle tested unit. Preformed temperature checks in range. All checks good.

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF42H5200AF

Near Fairview, TX 75069

John

Job Details: 03/14/2022

"Customer concern that washer is leaking. Cycle tested x5. Water on floor when arrived at home. Water underneath the dryer, partial under wahse and refrigerator. Ran rinse and spin, 3 quick washes and a normal wash, no leak. Took top of and no evidence of water keak. Took door boot off and bottom of washer was completely dry. Drains good, could nit verify complaint. Instructed customer to call back after keeping a close eye on it."

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model LE5550XTW0

Near Carrollton, TX 75007

John

Job Details: 03/14/2022

"Installed previously ordered motor and blower wheel, fount thermal cutoff with no continuity. Replaced both thermostats and thermal cutoff from truck stock ; used 1 279769 (Thermal cutoff), and 1 Wp3387134 (Thermostat) from stock"

We serviced a

WHIRLPOOL RANGE

Model WEG745H0FS0

Near Orting, WA 98360

Cejay

Job Details: 03/14/2022

Customer concern is that RR burn flame in irregular and LR burner does not light.. found the simmer caps for left and right rear burners where swapped. Placed the correct simmer caps on their respective burners. Both burners are operating as designed.

We serviced a

GE DRYER-ELECTRIC

Model GFD45ESSM1WW

Near McKinney, TX 75070

Patrick

Job Details: 03/14/2022

Replaced lower bearing assy. Tested unit. Good steam. All checks good

We serviced a

KITCHENAID COOKTOP

Model KGCU463VSS0

Near Dallas, TX 75214

Patrick

Job Details: 03/14/2022

Replaced lf burner and igniter. Unit now lights but flame is wildly out of control. Both front oriface holders and has valves must be replaced; ordrng 1 WPW10160187 (Lf oriface holder) and 1 W10160234 (Oriface holder rf) and 1 WPW10371235 (Gas valve lf) and 1 WPW10326645 (Gas valve rf)

We serviced a

KENMORE DRYER-ELECTRIC

Model 11060222511

Near Orting, WA 98360

Cejay

Job Details: 03/14/2022

Customer concern is that dryer will turn itself on and off after the end of a cycle. Preformed airflow test pass (green) temperatures check good. Informed customer of dryer function 40 minute wrinkle guard feature. Dryer is operating as designed by manufacturer.

We serviced a

LG WASHER-TOPLOAD

Model WT7800CW

Near Puyallup, WA 98374

Cejay

Job Details: 03/14/2022

"Customer concern is that washer power cord needs to be jiggled to restore power intermittently. Washer will go out of balance and UI buttons are hard to press. Found washer was not level. Leveled washer, visually inspected powerd cord and control pannel for signs of damage. cycle tested unit with 6 bath towels rinse and spin no issues. Found power outlet loose at the wall, Buttons are hard to press needs new front console panel per service bulletin. SHS to supply. SHS ships directly to customer.Advised customer if power issue persists to have an electrician service the outlet.; ordrng 1 AGL76194003 (PANEL ASSEMBLY,FRONT)"

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV42H5200EW/A3

Near Irving, TX 75060

Patrick

Job Details: 03/14/2022

"Customer concern, unit not heating. Verified. Found open element. Must replace from truck stock. Replaced element, tested unit. All checks good; used 1 DC97-14486A (Element) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDM3

Near Edgewood, WA 98372

Cameron M.

Job Details: 03/14/2022

"Customer concern is that dishwasher does not fill and wash. Unit disconnected from power and water supply prior to service appointment. Cycle tested unit, found debris in wash pump. Causing unit to not wash. Cleared debris cycle tested unit 3x, all checks good. Found failed lower rack casters. Needs new casters. Follow up visit scheduled for 3/21 10-2; ordrng 4 W10195416V (dish rack wheel)s"

We serviced a

KENMORE WASHER-TOPLOAD

Model 11023832100

Near Irving, TX 75063

Patrick

Job Details: 03/14/2022

Found faulty door sw. Replaced from truck stock. Tested unit. All checks ok; used 1 WP3949238 (Lid sw) from stock

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV45K6200EW/A3 02

Near Tacoma, WA 98498

Cejay

Job Details: 03/14/2022

Customer concern is that dryer is not heating. Found dryer only getting 120v advised customer electrician is need to service electrical issues.

We serviced a

WHIRLPOOL RANGE

Model WFE550S0HZ0

Near Farmers Branch, TX 75234

Patrick

Job Details: 03/14/2022

"Customer concern, lf burner too hot. Confirmed, lf burner only on or off. Must replace infinite sw. Part listed as b/o from marcone. ; rqstng P&A on 1 WPW10434452 (Lf infinite sw)"

We serviced a

GE DISHWASHER

Model GDT645SSN3SS

Near Richardson, TX 75080

Patrick

Job Details: 03/14/2022

Replaced ui. Tested unit. All checks good at this time.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF510PAYSA

Near Puyallup, WA 98372

Cameron M.

Job Details: 03/14/2022

"Customer concern is that dishwasher leaks heavily, control panel melted. Unit outside, not hooked up to utilities. Unable to test unit. Found melted console, causing unit to leak. Also found heater not fully seated,causing leak. Found broken drain hose, causing unit to leak. Unit needs new wire harness, console, user board, main control board, drain hose, heater. ; ordrng 1 WPW10380381 (console) and 1 W10854044 (button) and 1 W10913666 (guide) and 1 W10804121 (cntrl-elec) and 1 W10837663 (harns-wire) and 1 8269144A (drain hose) and 1 W10518394 (heater)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404EBS1

Near Enumclaw, WA 98022

Cameron M.

Job Details: 03/14/2022

"Installed previously ordered pump&motor assembly, and heater. Cycle tested unit 3x, all checks good"

We serviced a

WHIRLPOOL WASHER-FRONTLOAD

Model WFW8400TW03

Near Sachse, TX 75048

Patrick

Job Details: 03/14/2022

"Replaced door bellows, cleared drain trap. Ran clean washer cycle. No leaks observed. Found significant pre-existing water damage to floor and unit base. All checks good at this time."

We serviced a

KENMORE WASHER-FRONTLOAD

Model 79641392511

Near Spanaway, WA 98387

Cejay

Job Details: 03/11/2022

Customer concern is that washer is leaking from underneath. And does not drain. Visually inspected washer for signs of water leak. Inspected drain trap and removed debris. Found signs of oversuds. Cycle tested washer with no leaks drain pump operation good. Advised customer on using high quality detergent and running regular cleaning cycles.

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWC565FW1

Near Spanaway, WA 98387

Cameron M.

Job Details: 03/11/2022

"Customer concern is that washer makes noise during operation. Found excessive tub play,causing unit to not balance. Also found failed actuator, causing ticking noise during wash cycle. Installed new hub, and actuator. Recalibrated washer. Cycle tested unit 3x, all checks good. Advised customer on using high quality detergent for best wash results. Also advised customer on regular cleaning intervals for optimal performance. ; used 1 W10528947 (HUB), and 1 W10913953 (ACTUATOR) from stock"

We serviced a

FRIGIDAIRE DISHWASHER

Model FGHD2433KF0

Near Rockwall, TX 75032

Patrick

Job Details: 03/11/2022

Customer concern unit leaking. Found leak from main motor and leak at water inlet connection. Must replace motor and repair leaking connection. ; ordrng 1 154844101 (Motor)

We serviced a

GE DISHWASHER

Model GLD5500L15BB

Near Forney, TX 75126

Patrick

Job Details: 03/11/2022

Customer concern unit intermittently does not operate. Found door switches making poor contact. Found door gasket badly warped. Must replace both; ordrng 2 WD21X10224 (Interlock sw)s and 1 WD12X10401 (Cover) and 1 WD08X10018 (Gasket)

We serviced a

MAYTAG WALL OVEN

Model MEW7627AS00

Near Dallas, TX 75287

John

Job Details: 03/11/2022

"Customer concern lower over door locked while in self clean mode and now unit will not power on. Found open thermal fuse, cause u it to power off immediately and leave door locked. Needs new thermal fuse. AHS to supply out of stock parts.; ordrng 1 WPW10545291 (Thermal Fuse)"

We serviced a

KENMORE WASHER-FRONTLOAD

Model 79641392511

Near Spanaway, WA 98387

Cejay

Job Details: 03/11/2022

We serviced a

KENMORE DISHWASHER

Model 66513463K902

Near Frisco, TX 75033

John

Job Details: 03/11/2022

Installed previously ordered dispenser. All checks good.

We serviced a

SAMSUNG RANGE

Model NE59K3310SS/AA

Near Puyallup, WA 98375

Cameron M.

Job Details: 03/11/2022

"Customer concern is that range intermittently makes buzzing when oven is activated on bake or broil. Tested oven bake and broil elements, test good continuity. Found sticking double line break relay on main control board, causing unit to make buzzing noise and not allowing oven to heat. Needs new main board and temp sensor. Follow up visit scheduled for 3/21 1-5.; ordrng 1 DE94-03595A (ASSY PCB EEPROM) and 1 DG32-00002B (SENSOR-THERMISTOR)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204DSS0

Near Frisco, TX 75035

John

Job Details: 03/11/2022

"Installed previously ordered sump assy., spray arm bracket, and turbidity sensor. All checks good."

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HW2

Near Dallas, TX 75232

Patrick

Job Details: 03/11/2022

Customer concern unit saying on and not all the time. Verified. F1e0 error. Internal board failure. Indicators stayed on even when element and infinite sw unplugged. Must replace control board. ; ordrng 1 W11546066 (Control)

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWX655DW1

Near Dallas, TX 75232

Patrick

Job Details: 03/11/2022

Replaced dampers. Tested unit. All checks good at this time

We serviced a

KENMORE DRYER-ELECTRIC

Model 110.87572602

Near Lakewood, WA 98499

Cejay

Job Details: 03/11/2022

Installed previously ordered main control. Cycle tested unit all checks good

We serviced a

KENMORE WASHER-TOPLOAD

Model 11028002010

Near Tacoma, WA 98406

Cejay

Job Details: 03/11/2022

Customer concern is that washer is not spinning intermittently. pulled error codes via service mode.F7E1 basket speed senor fault Voltage check to shift good 13.1vResistance check on shift good 2.4ohmTachometer test passed.Continuity on wire harness good. Needs new actuator. Installed new actuator. Calibrated washer. Cycle tested washer drain and spin all checks good. If issue persists replace main controll.; used 1 WPW10006355 (ACTUATOR) from stock

We serviced a

FRIGIDAIRE RANGE

Model GCRE302LAFB

Near Dallas, TX 75208

Patrick

Job Details: 03/11/2022

"Customer concern, control doa. Verified. Good 240vac to terminal block, all connection tight. Evidence of arcing to terminal block cover. Roaches living in control board. Must replace control board and overlay to restore operation. ; ordrng 1 5304521190 (Control) and 1 316419388 (Overlay)"

We serviced a

LG WASHER-FRONTLOAD

Model WM4370HKA

Near Frisco, TX 75035

John

Job Details: 03/11/2022

Installed previously ordered drain pump. All checks good.

We serviced a

FRIGIDAIRE DRYER-ELECTRIC

Model LEQ1442ES1

Near Murphy, TX 75094

John

Job Details: 03/11/2022

"Customer concern dryer not spinning. Found failed rear bearing and and bearing support. Also found smashed and broken heating element from drum falling after bearing failure. Also found multiple items (buttons, scraps of metal and plastic) embedded in upper and lower felt seal. Needs new bearing assy., heater assy., and upper and lower felt seals.; ordrng 1 131777700 (Bearing support shaft) and 1 5303281019 (Grounding ball) and 1 131825900 (Drum support) and 1 131553900 (Heater assy.) and 1 134440200 (Upper felt seal) and 1 5303937183 (Lower felt seal)"

We serviced a

GE OTHER

Model JVB4SH1SS

Near Dallas, TX 75204

Patrick

Job Details: 03/11/2022

"Customer concern, unit will not go up and down properly. Found unit unperturbed on arrival. Upon paying up the motor immediately began trying, and failing, to turn. Removed motor, turned and stopped as designed. Found roller arm very sticky. Oiled roller and reassembled. Tested unit. Unit checks good at this time"

We serviced a

HOTPOINT RANGE

Model RH7580V6AD

Near Mesquite, TX 75150

Patrick

Job Details: 03/11/2022

"Customer concern, oven not heating. Front elements shock user when in use. Found significant rodent damage to main harness. Unable to find parts or drawing of unit. Rodent damage creating unsafe situation, unable to proceed. Took payment from order #31064."

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDB955FW0

Near DuPont, WA 98327

Cejay

Job Details: 03/11/2022

Installed new main controll. Controll panel was damaged in shipping. Needs new control panel; ordrng 1 W10902774 (panel-cntl)

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5

Near Puyallup, WA 98373

Cejay

Job Details: 03/11/2022

Installed previously ordered lower rollers. Verified functionality of the rollers all checks good

We serviced a

SAMSUNG RANGE

Model NE59N6630SS/AA

Near Tacoma, WA 98406

Cameron M.

Job Details: 03/11/2022

"Installed previously ordered display board. Cycle tested unit, all checks good"

We serviced a

LG WASHER-TOPLOAD

Model WT7300CV

Near Garland, TX 75040

John

Job Details: 03/11/2022

"Customer concern UI intermittently failing. Found UI failing intermittently as well as consol mounting clips broken, causing consol to be loose. Needs new UI and consol.; ordrng 1 EBR86498801 (UI) and 1 AGL76194005 (Console)"

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA52M7750AV/A4 01

Near Tacoma, WA 98444

Cameron M.

Job Details: 03/11/2022

"Customer concern is that washer lost power mid cycle locking load in unit. Verified power supply at outlet, good 120v supply. Found sub pba not receiving voltage from main pcb, causing no power condition. Needs new main pcb and sub pcb. Follow up visit scheduled for 3/28 8-12; ordrng 1 DC92-02005A (ASSY KIT)"

We serviced a

FRIGIDAIRE DISHWASHER

Model LFID2426TF4A

Near Spanaway, WA 98387

Cameron M.

Job Details: 03/11/2022

"Installed previously ordered user board. Cycle tested unit 3x, all checks good. Advised customer on using rinse aid. Also advised customer on using high quality detergent for optimal wash profomance. Advised customer on regular cleaning intervals for optimal mechanical performance."

We serviced a

GE DISHWASHER

Model GDF510PSJ4SS

Near Spanaway, WA 98387

Cejay

Job Details: 03/10/2022

Customer concern is that dishwasher is not soap and poor wash performance.pulled error codes via service mode. Minimum wash twmp not reached. All diagnostic testes show washer is working as designed. Advised customer on using high quality detergent and rinse aid. Also Advised customer on proper loading practices.