Service History 113 - RPS Appliance Repair

We serviced a

GE DISHWASHER

Model PDW7980P00SS

Near Coppell, TX 75019

John

Job Details: 03/09/2022

"Customer concern dishwasher not washing, sealing, or closing properly. Found spray arms clogged and not spraying causing poor wash condition. Found dishwasher cabinet severely warped and bent causing door not to align properly as well as inner door not seating properly to door seal. Also found door switch not engaging due to warpage. Needs new inner door, outer door, door latch, and upper and lower spray arms. AHS to supply discontinued parts.; ordrng 1 WD31X10098 (Inner door assy.) and 1 WD35X10049 (Outer door assy.) and 1 WD22X10046 (Upper spray arm) and 1 WD22X10047 (Lower spray arm) and 1 WD21X10169 (Door switch)"

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED7300XW0

Near Garland, TX 75040

Patrick

Job Details: 03/09/2022

Customer unit not heating. Found grounded element causing issue must replace element from truck stock. Replaced element tested unit. Unit now heating normally. Air test failed red. Customer must clean vent before additional work can be performed. ; used 1 WP8544771 (Element) from stock

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA52M7750AW/A4

Near Tacoma, WA 98446

Cameron M.

Job Details: 03/09/2022

"Customer concern is that washer intermittently produces ur error and does not complete cycle. Cycle tested unit via service mode, found no mechanical issues. Cycle tested unit with customer provided load of bath towels. Found unit unable to balance regardless of load. Found failed transmission, causing noise during operation. Also found failed dampers ,causing unit to not balance. Needs new gearcase and damper assembly. Advised customer parts show out of stock, may take time to receive parts. ; ordrng 4 DC97-18610A (ASSY DAMPER)s and 1 DC97-18439A (ASSY CLUTCH-MODULE)"

We serviced a

MAYTAG WASHER-TOPLOAD

Model 11092599200

Near Tacoma, WA 98444

Cameron M.

Job Details: 03/09/2022

"Arrived to call of Customer concern is that washer does not drain. Found unit unresponsive, due to power outlets having reversed power feeds ground is suppling 120v. As result i am Unable to test unit. Advised customer electrician is needed to correct the wiring issue. Once issue is corrected, customer can then call for diagnosis of washer."

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Puyallup, WA 98375

Cameron M.

Job Details: 03/09/2022

Customer concern is that dishwasher does not drain and produces error codes. Cycle tested unit 20x unable to duplicate customer concern. Advised customer to monitor and call if issue persists. Also Advised customer on using high quality detergent for best wash results and running regular cleaning cycles for optimal performance.

We serviced a

GE DISHWASHER

Model GDF640HGM2WW

Near Buckley, WA 98321

Cameron M.

Job Details: 03/09/2022

"Customer concern is that dishwasher is unresponsive, no power condition. Found failed user interface not communicating to main board. Causing no power condition.needs new user interface. Parts show out of stock. Advised customer may take time to get parts. Advised customer on regular cleaning intervals and using high quality detergent for best wash results. ; ordrng 1 WD21X25726 (CONFIGURED UI SERVICE CONTROL)"

We serviced a

KENMORE WASHER-TOPLOAD

Model 11020222511

Near Tacoma, WA 98498

Cejay

Job Details: 03/09/2022

"Could not install transmission due to rust. Needs new basket, ring labyrinth, drive block and 7/16 screw to agitator.; O-emld tckt"

We serviced a

KITCHENAID WALL OVEN

Model NOTAVAILABLE

Near Plano, TX 75024

John

Job Details: 03/09/2022

Customer concern oven not heating. Found control board only sending 40-60 V to broil and bake elements as no continuity in broil element. Needs new control board and broil element. Customer states that his wife gave AHS the model number from the paperwork but he was unable to find said paperwork while I was here. AHS to supply parts.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDB855DC4

Near Plano, TX 75025

John

Job Details: 03/09/2022

Customer concern dryer leaking water while not in use. Found inlet vavle not closing causing leak. Needs new inlet vavle.; ordrng 1 W11314437 (Inlet vavle)

We serviced a

LG DRYER-ELECTRIC

Model DLEX3700V

Near Frisco, TX 75035

John

Job Details: 03/09/2022

Installed previously ordered thermistor and control board. Temp checks in range. All checks good.

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW7120HW0

Near Allen, TX 75013

John

Job Details: 03/09/2022

Customer concern unit not making beeping sound or start up sounds. Found speaker attached to UI not producing any sound. Needs new UI.; ordrng 1 W11478525 (UI)

We serviced a

GE DRYER-ELECTRIC

Model GTD65EBSJ3WS

Near McKinney, TX 75069

John

Job Details: 03/09/2022

Installed previously ordered door switch. All checks good.

We serviced a

MAYTAG DRYER-ELECTRIC

Model MDE6400AYW

Near Garland, TX 75043

Patrick

Job Details: 03/09/2022

"Customer concern, baffle loose, timer hard to use. Confirmed, timer pts function failed. Must pull out and up to get unit to run, must replace timer and knob. Parts listed as NLA AHS to supply parts. ; ordrng 1 33002726 (Timer) and 1 22003953 (Knob)"

We serviced a

KITCHENAID DISHWASHER

Model KUDP02CRBL2

Near Rowlett, TX 75088

Patrick

Job Details: 03/09/2022

"Found door gasket installed backwards, unit will leaks but now from center of door. Found soap dispenser loose in mount, pouring water. Tightened dispenser, leak resolved. Tested unit all checks good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF730PAYM3

Near Rockwall, TX 75087

Patrick

Job Details: 03/09/2022

"Customer concern, not washing. F7e1 no heat. Good fill, motor makes loud irregular grinding noise and does not spray water. Must replace sump assy. ; ordrng 1 WPW10482482 (Motor/ sump assy)"

We serviced a

LG DISHWASHER

Model LDF5545ST/00

Near Forney, TX 75126

Patrick

Job Details: 03/09/2022

Replaced sump assy. Tested unit.

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDB855DC4

Near Lake Tapps, WA 98391

Cejay

Job Details: 03/09/2022

"Customer concern is that dryer is making a squealing noise during operation. Preformed airflow test failed (yellow) found failed idler pully causing squealing noise during operation. Also found failed RR support roller. Needs new idler pully and support wheel. Installed new idler pully and support wheel. Cycle tested unit all checks good ; used 1 WPW10314173 (DRUM ROLLER), and 1 279640 (PULLEY,IDLER) from stock"

We serviced a

LG DRYER-ELECTRIC

Model DLEX3001W

Near Plano, TX 75074

John

Job Details: 03/09/2022

Came to install previously ordered baffle. Found mounting holes worn to the point that the screws will not hold the baffle in place. Needs new basket. AHS to supply parts; ordrng 1 3045EL1002S (Drum)

We serviced a

WHIRLPOOL DISHWASHER

Model NMN

Near Forney, TX 75126

Patrick

Job Details: 03/09/2022

"Costumer concern, poor washability. Model/ serial tag missing. Good fill, good spray, good drain. Svc cycle, good fill, good spray, heater energized through tco during wash, good heater. Model and serial tag removed, unable to order parts if needed. Cleared significant amount of debris from chopper. Copper assy in tact."

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW4930XW3

Near Mesquite, TX 75181

Patrick

Job Details: 03/09/2022

"Replaced dampers, lid lock and fill valve. Calibrated. All checks good"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413US2A

Near Mesquite, TX 75149

Patrick

Job Details: 03/09/2022

Replaced spray arm. Tested unit. All checks good.

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF45R6100AC/US 03

Near Graham, WA 98338

Cameron M.

Job Details: 03/09/2022

"Customer concern is that washer does not drain and spin. Found unit full of water at time of service. Cycle tested unit Found seized drain pump causing unit to not drain Vacuumed out water. Checked for debris in drain pump, none. Needs new pump. Advised customer part shows out of stock, may take time to receive parts. AHS TO SUPPLY..also advised customer unit needs to be made accessible for repair. ; ordrng 1 DC97-20621A (ASSY PUMP DRAIN)"

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV219AEW/XAA

Near South Hill, WA 98375

Cameron M.

Job Details: 03/09/2022

"Customer concern is that dryer powers on but does not tumble and run cycle. Prior to service call customer attempted to move unit forward to diagnose issues with dryer. In the process dryer vent came uninstalled from unit. Advised customer due to the limited availability of space airsled will be needed for moving washer resultingin additional $50 dollar charge. To allow sufficient space for re-installation of dryer vent. Advised customer will also need to sign waver of damages document. While diagnosing customers concern of unit not tumbling. Found worn belt, causing unit to not tumble and start cycle. Needs new belt. Installed new belt. Cleaned and Vacuumed inside of unit. Cleaned and calibrated moisture sensors. Cycle tested unit, all checks good. Utilizing airsled moved washer out of position, re-installed vent hose. Moved washer back into position. Collected payment via debit card Payment ; used 1 6602-001655 (BELT) from stock"

We serviced a

WHIRLPOOL WASHER-FRONTLOAD

Model WFW70HEBW1

Near Dallas, TX 75205

John

Job Details: 03/09/2022

Customer concern washer drain pump running and door locked. Found pressure switch not reading properly causing door to remain locked and pump to run. Replaced pressure switch. All checks good.; used 1 WPW10448876 (SWITCH-WL) from stock

We serviced a

KENMORE WASHER-FRONTLOAD

Model 41741142000

Near Tacoma, WA 98404

Cejay

Job Details: 03/08/2022

Installed previously ordered timer. Cycle tested unit all checks good.

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV45H7000EW/A2 02

Near Spanaway, WA 98387

Cameron M.

Job Details: 03/08/2022

"Customer concern is that dryer does not start cycle. Found worn belt causing unit to not start cycle. Also found seized rear right roller, causing noise during operation. Needs new belt and roller. Installed new belt and roller. Cycle tested unit 3x. All checks good preformed airflow test, failed (yellow). Advised customer dryer vent duct needs to be cleaned asap. ; used 1 DC97-16782A (DRUM ROLLER), and 1 6602-001655 (BELT) from stock"

We serviced a

WHIRLPOOL OTHER

Model ED5PHAXSQ01

Near Garland, TX 75043

Patrick

Job Details: 03/08/2022

"Customer concern, warm ff section. Found evap frosted over. Attempted forced defrost cycle, no joy. Jumped defrost contacts at board, heater energized normally. Must replace adc board. ; ordrng 1 WPW10366605 (Adc board)"

We serviced a

OTHER WALL OVEN

Model n/a

Near Plano, TX 75094

Patrick

Job Details: 03/08/2022

Customer concern oven knob fell out of position. Reattached knob. Door difficult to close. Customer must choose servicer with blue star brand access to service unit from here

We serviced a

GE WASHER-TOPLOAD

Model GTW465ASN0WW

Near Plano, TX 75023

Patrick

Job Details: 03/08/2022

"Customer concern, lint wash cycles, very little water during wash. Ran drain and spin, functioned normally. Filled to max water level ran normal cycle. Good fill, good agitate, good drain. Hoses properly installed. Customer reports unit made buzzing sound when attempting to fill, could not duplicate on site. Installed firmware update. All checks good at this time. Possible inlet valve issue. Recommend order valve if problem persists."

We serviced a

KITCHENAID COOKTOP

Model KGCD807XSS01

Near Frisco, TX 75035

Patrick

Job Details: 03/08/2022

"Customer concern rf and lr burners not lighting. Lr igniter pushed into hole too far, not arcing at correct location. Repositioned temporarily as holder is loose. Rf igniter detached and fell into burner box. All binders have rusted and seized mounting screws, glass top cracked on arrival. Must replace glass top, 4 igniter screws, 4 igniters, 8 burner screws and 4 oriface holders to correct issue. Note: unit is kitchenaid, downdraft, gas on glass unit. ; ordrng 1 W10296933 (Main top) and 4 WP74009336 (Igniter)s and 4 WP8273062 (Igniter screws)s and 1 74010772 (Rf oriface holder) and 1 74010773 (Rr oriface holder) and 1 74010774 (Lf oriface holder) and 1 W11416836 (Rr oriface holder) and 8 WP3368921 (Burner screws)s"

We serviced a

FRIGIDAIRE RANGE

Model LFEF3054TFH

Near Grand Prairie, TX 75051

John

Job Details: 03/08/2022

Came to install control board. Found power turned on to unit and the breaker box in storage inaccessible. (See photos) Advised Customer that breaker box must be accessible before repairs can be completed.; O-emld tckt

We serviced a

SAMSUNG RANGE

Model NX58K3310SS/AA

Near Enumclaw, WA 98022

Branden W.

Job Details: 03/08/2022

Customer concern is that range trips breaker when bake is turned on. Found shorted bake ignitor causing issue. Needs new ignitor. Next appointment 3/15 1-5; ordrng 1 DG94-01012A (Ignitor)

We serviced a

KENMORE DRYER-ELECTRIC

Model 11064832400

Near Gig Harbor, WA 98335

Cejay

Job Details: 03/08/2022

"Customer concern is that dryer is no longer heating. Found open element causing dryer not to heat. Needs new element. Installed new element. Cycle tested unit all checks good.; used 1 279838 (ELEMENT,HEATER) from stock"

We serviced a

GE WALL OVEN

Model JTP15WOA1WW

Near Allen, TX 75013

Patrick

Job Details: 03/08/2022

"Replaced element, tested unit. All checks good"

We serviced a

GE DRYER-ELECTRIC

Model GTDP220EF4WW

Near Puyallup, WA 98371

Cejay

Job Details: 03/08/2022

Installed previously ordered timer and control knob. Cycle tested unit all checks good.

We serviced a

KITCHENAID DISHWASHER

Model KDTM354ESS2

Near Dallas, TX 75205

John

Job Details: 03/08/2022

Customer concern dishwasher leaking from bottom center area. Found water leaking from diverted vavle on sump assembly during wash cycle. Needs new sump assembly.; ordrng 1 W10805015 (Pump and motor)

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWC565FW2

Near Dallas, TX 75229

John

Job Details: 03/08/2022

Installed previously ordered drain pump. Found inner drain hose disintegrated to the point that I cannot hook it up to drain pump with out it leaking. Needs new inner drain hose.; ordrng 1 W10899966 (Inner drain hose)

We serviced a

GE DISHWASHER

Model ZBD6920P10SS

Near Dallas, TX 75225

John

Job Details: 03/08/2022

Installed previously ordered drain hose. All checks good.; used 1 43259 (HOSE CLAMP 9/16 X 1 1/4) from stock

We serviced a

GE DISHWASHER

Model PDT715SYN2FS

Near Puyallup, WA 98371

Branden W.

Job Details: 03/08/2022

Customer concern is that dishwasher won't turn on. Found controls locked causing unit to not start. Turned off control lock. Cycle tested. All checks good.

We serviced a

KENMORE DRYER-ELECTRIC

Model 11065132411

Near Tacoma, WA 98408

Cameron M.

Job Details: 03/08/2022

"Customer concern is that dryer makes noise during operation. Found failed rear right roller breaking apart, causing noise during operation. Also found worn belt . Needs new roller and belt. Installed rollers and belt. Cycle tested unit. All checks good. ; used 1 349241T (SUPPORT,ROLLER (2 PACK)), and 1 341241 (BELT,DRIVE) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE525S0JZ0

Near Tacoma, WA 98409

Cameron M.

Job Details: 03/08/2022

"Customer concern is that range display is not working, and front left burner no matter the setting goes high heat. Voltage supply incorrect from hose power supply line1 to neutral 240v l2 neutral 57v . Advised customer electrician is needed to correct issues. Once done if still having issues call for return visit.left unit unplugged. Advised customer to not plug unit In as it's a electrical shock hazard. Do Not Use or plug in."

We serviced a

KENMORE WASHER-FRONTLOAD

Model 11029822800

Near Tacoma, WA 98498

Cameron M.

Job Details: 03/08/2022

"Installed previously ordered gearcase, coupler, and clutch. Unable to preform tub seal replacement, found basket seized in place. Basket will have to be cut out and replaced to repair tub seal. Repair uneconomical ."

We serviced a

KITCHENAID COOKTOP

Model JGP329SET1SS

Near Irving, TX 75063

Patrick

Job Details: 03/08/2022

"Verified leak at regulator, cleaned connections and replaced regulator. No leak detected at this time. If problem persists please have plumber diagnose home supply system. All checks good. Latest faulty regulator in customers possession."

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDE300VF0

Near Farmers Branch, TX 75234

Patrick

Job Details: 03/08/2022

"Checked thermal fuse, checks good. Replaced control, tested unit"

We serviced a

LG DISHWASHER

Model LDS5540ST

Near Dallas, TX 75231

Patrick

Job Details: 03/08/2022

"Replaced inlet valve and case break assy. Tested unit, found additional leak in drain tube. Must replace drain tube. ; ordrng 1 AEM69493807 (Drain tube assy)"

We serviced a

WHIRLPOOL RANGE

Model WFG231LVS1

Near Tacoma, WA 98408

Cameron M.

Job Details: 03/08/2022

"Installed previously ordered ignitor, cycle tested unit 10x. Cleaned orifices and ignitors of surface burners. All checks good."

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF42H5200AW/A2

Near Edgewood, WA 98371

Cejay

Job Details: 03/08/2022

Customer concern is that washer is leaking a small amount water from underneath. Found Loose inner door clamp causing slow leak. Tightened clamp cycle tested unit it all checks good. Also advised customer on running regular cleaning cycles.

We serviced a

KENMORE RANGE

Model 7909611340A

Near Spanaway, WA 98387

Branden W.

Job Details: 03/08/2022

"Installed new control, overlay and infinite switch. Cycle tested. All checks good."

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW7040DW1

Near Dallas, TX 75205

John

Job Details: 03/08/2022

Customer concern washer leaking from back. Found inlet valve cracked and leaking water. Needs new inlet valve.; ordrng 1 W11220230 (Inlet valve)

We serviced a

GE DISHWASHER

Model GDF530PSM6SS

Near Dallas, TX 75228

John

Job Details: 03/08/2022

Customer concern dishwasher leaking intermittently from left front corner and only a few drops at a time. Found small tear in left edge of sweeper seal causing leak. Needs new sweeper seal.; ordrng 1 WD08X21894 (Sweeper seal)

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWC465HW2

Near Spanaway, WA 98387

Cejay

Job Details: 03/08/2022

Customer concern is that washer stops at wash cycle.no errors stored. Calibrated washer. Cycle tested washer no issues. In normal cycle washer failed to spin. Possible issue is a fualt in main controll. Needs new main controll board. Could not schedule follow up due to no cell service at customers home.; O-emld tckt

We serviced a

GE WASHER-FRONTLOAD

Model WCVH6800J1WW

Near Richardson, TX 75080

John

Job Details: 03/08/2022

Cam to install previously ordered inverter board. New inverter board is different part number and will not physically mount inside unit. Contacted AHS for replacement. Auth# 292ASJI

We serviced a

GE DRYER-ELECTRIC

Model GTD33EASK0WW

Near Puyallup, WA 98372

Cameron M.

Job Details: 03/08/2022

"Customer concern is that dryer does noise during operation. Found debris in blower wheel, causing unit to make noise during operation. Cleaned out Debris. Cycle tested unit 3x, found checks good. Preformed airflow test pass (green)."

We serviced a

LG DISHWASHER

Model LDT5678ST

Near Graham, WA 98338

Branden W.

Job Details: 03/08/2022

Customer concern is that dishwasher makes noise and produces error. Found vario (diverter) unable to find position causing error. Also found wash pump bearings failing causing noise. Needs new sump assembly and wash pump. ; ordrng 1 AGM75469201 (Sump) and 1 ABT72989206 (Wash pump)

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB835DW4

Near Spanaway, WA 98387

Cejay

Job Details: 03/07/2022

Installed all previously ordered parts. Apon cycle testing found cracked in dispenser housing causing leak. Needs new housing. Follow up scheduled for 03/15 1-5pm; schdld next appmnt for 3/15 TUE 1-5

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DVE50R5400V/A3

Near Graham, WA 98338

Cameron M.

Job Details: 03/07/2022

Customer concern is that dryer runs cycle but doesn't heat. Preformed airflow test passed (green).found open heating element causing no heat condition during operation. Needs new element. Installed new element cycle tested all checks good. Cleaned and Vacuumed inside of unit. Cleaned and calibrated moisture sensors. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock

We serviced a

FRIGIDAIRE DISHWASHER

Model LFID2426TF4A

Near Spanaway, WA 98387

Branden W.

Job Details: 03/07/2022

"Customer concern is that dishwasher does not operate, just flashes lights. Found user interface boards in communication error. Needs new user board assembly. Next appointment 3/11 8-12; ordrng 1 5304518467 (SWITCH ASSEMBLY)"

We serviced a

ROPER WASHER-TOPLOAD

Model RTW4516FW2

Near Plano, TX 75024

Patrick

Job Details: 03/07/2022

"Replaced lid lock, calibrated unit. All checks good"

We serviced a

KITCHENAID COOKTOP

Model KECD807XBL01

Near Plano, TX 75024

Patrick

Job Details: 03/07/2022

"Replaced element, tested unit. All checks good"

We serviced a

ELECTROLUX DRYER-ELECTRIC

Model EIED55HIW0

Near Plano, TX 75093

Patrick

Job Details: 03/07/2022

Replaced element and discharge hose. Tested unit. All checks good.

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WT7600HKA

Near Tacoma, WA 98407

Cejay

Job Details: 03/07/2022

Customer concern is that washer is leaked a small amount of water from underneath. Cycle tested unit with no leaks. Visually inspected washer underneath no signs of leaks. Advised customer is issues persist to call and schedule another appointment.00

We serviced a

KITCHENAID DISHWASHER

Model KDTE204DSS0

Near Edgewood, WA 98372

Branden W.

Job Details: 03/07/2022

"Installed new sump assembly, drain pump and tube. Cycle tested. Found fill hose leaking. Replaced hose. All checks good. ; used 1 41045 (FILL HOSE DW 6' W/FITTINGS) from stock"

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED8500DV0

Near Rowlett, TX 75088

Patrick

Job Details: 03/07/2022

"Customer concern, squeeking during use. Confirmed. Must replace idler pulley and belt to correct issue. ; ordrng 1 W10837240 (Idler assy) and 1 W10849499 (Belt)"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWC565FW1

Near Puyallup, WA 98372

Branden W.

Job Details: 03/07/2022

Installed aftermarket actuator supplied by Asurion. Calibrated washer. Cycle tested wash and spin numerous times. Unit operating properly at this time.

We serviced a

MAYTAG DRYER-ELECTRIC

Model MED5620TQ0

Near Tacoma, WA 98445

Cejay

Job Details: 03/07/2022

Customer concern is the dryer is not heating. Preformed temperature checks good. Preformed airflow test failed (red) advised customer dryer vent duct needs service before resuming use of dryer .

We serviced a

FRIGIDAIRE RANGE

Model FGGF3036TFA

Near Puyallup, WA 98374

Branden W.

Job Details: 03/07/2022

Customer concern is that several burners do not ignite. Found gas ways clogged causing no ignition. Cleaned all burner heads. All checks good.

We serviced a

SAMSUNG DISHWASHER

Model DW80R5060US/AA 00

Near Lakewood, WA 98498

Cameron M.

Job Details: 03/07/2022

"Customer concern is that dishwasher produces lc error. Found Unit leaking water from sump assembly seal. Also found unit leaking from wash motor and turbidity sensor. Causing unit to produce lc (leak detected) error. Needs new sump assembly and sump gasket. Advised customer parts show NLA and out of stock may take time to get parts. Advised customer to leave power to unit shut off,to prevent further leak. ; ordrng 1 DD62-00050A (DISHWASHER SUMP SEAL) and 1 DD82-01353A (SVC ASSY-SUMP)"

We serviced a

GE WASHER-TOPLOAD

Model GTW465ASNWW

Near Dallas, TX 75220

John

Job Details: 03/07/2022

Installed previously ordered inlet valve. All checks good.

We serviced a

SAMSUNG OTHER

Model RS2630SH/XAA

Near Plano, TX 75074

Patrick

Job Details: 03/07/2022

"Customer concern unit leaking from fz section. Found clogged drain tube causing overflow during defrost. Must clear drain tube. Cleared drain, tested. All checks good."

We serviced a

SAMSUNG RANGE

Model NX58H5600SS/AA 03

Near Dallas, TX 75212

John

Job Details: 03/07/2022

Installed previously ord3red safety gas valve. All checks good.

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDX655DWO

Near Dallas, TX 75232

John

Job Details: 03/07/2022

Customer concern dryer making rubbing noise. Found worn drum rollers causing rubbing noise. Replaced drum rollers. All checks good.; used 2 WPW10314173 (DRUM ROLLER) from stock

We serviced a

FRIGIDAIRE RANGE

Model LFEF3054TDG7TH

Near Dallas, TX 75203

John

Job Details: 03/07/2022

"Customer concern FL dual burner only staying on high and controls for oven are dead. Found proper voltage to control board but not operating. Also found infinte switch stuck on high. Needs new control board, infinite switch, and overlay. .; ordrng 1 316238202 (Infinit) and 1 5304508924 (Control board) and 1 316419146 (Overlay)"

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW5105HW0

Near Dallas, TX 75217

John

Job Details: 03/07/2022

Customer concern washer not spinning. Found actuator not shifting into spin causing no spin. Replaced actuator. All checks good.; used 1 W10913953 (ACTUATOR) from stock

We serviced a

GE WASHER-TOPLOAD

Model GTW335ASN1WW

Near Dallas, TX 75227

John

Job Details: 03/07/2022

Customer concern washer not agitating properly during larger loads. Found loose and worn drive belt. Causing poor agitation. Replaced drive belt. All checks good.; used 1 WH01X27538 (BELT DRIVE) from stock

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED4850HW0

Near Heath, TX 75126

John

Job Details: 03/07/2022

Customer concern dryer not drying. Vent test failed with unit unhooked from home vent. Found approximately 5-7 years worth of lint in rear vent duct. Removed lint from duct. All checks good. Advised Customer about cleaning vent screen after each use.

We serviced a

ELECTROLUX DISHWASHER

Model EI24ID30QS0A

Near Rockwall, TX 75032

John

Job Details: 03/07/2022

Customer concern dishwasher not filling or starting. Found float switch failing intermittently. Needs new float switch.; ordrng 1 A00056504 (Float switch)

We serviced a

KITCHENAID DISHWASHER

Model KUDT03FTSS0

Near Dallas, TX 75287

Patrick

Job Details: 03/07/2022

"Customer concern, unit not washing properly, especially on middle rack. Ran svc cycle. Good fill, good motor, no spray, motor must be replaced to correct issue. Good drain. ; ordrng 1 WPW10780877 (Sump assy)"

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV42H5200EP/A3 03

Near Spanaway, WA 98387

Cejay

Job Details: 03/07/2022

Customer concern is that dryer is not heating. Preformed airflow test failed (yellow)Found open element causing dryer not to heat. Needs new element assembly. Installed new element assembly. Cycle tested unit all checks good. Advised customer dryer vent ducts need service ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV45H7000EW/A2 01

Near Tacoma, WA 98446

Cameron M.

Job Details: 03/07/2022

"Customer concern is that dryer makes grinding/squealing noise during operation. Found debris in blower wheel housing, causing unit to make noise during operation. Cleaned out Debris. Cycle tested unit 3x. All checks good preformed airflow test pass (green).Collected 85.00 deductible via debit card Payment."

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DVE45T3200W/A3

Near Graham, WA 98338

Cameron M.

Job Details: 03/07/2022

"Installed previously ordered main pcb, cycle tested unit 3x. All checks good."

We serviced a

GE DISHWASHER

Model GDT695SFL3DS

Near Tacoma, WA 98445

Cejay

Job Details: 03/03/2022

Installed previously ordered diverter assembly kit. Cycle tested unit all checks good.

We serviced a

GE WASHER-TOPLOAD

Model GTW500ASN1WS

Near Plano, TX 75074

Patrick

Job Details: 03/03/2022

"Customer concern, noisy when spinning. Ran empty spin, all good. Confirmed level. Ran rinse and spin with towels, all good. Unable to reproduce issue. Affixed customer to redistribute load when off balance condition seen."

We serviced a

GE WASHER-TOPLOAD

Model GTW840CSN0WS

Near Dallas, TX 75220

John

Job Details: 03/03/2022

Customer concern washer leaking water into machine when it's not turned on. Found inlet valves leaking water into machine while not in use. Needs new inlet valve.; ordrng 1 WH13X26637 (Inlet valve)

We serviced a

GE DISHWASHER

Model ZBD6920P10SS

Near Dallas, TX 75225

John

Job Details: 03/03/2022

Came to install previously ordered drain hose. Found cut in drain hose. Needs new drain hose.; ordrng 1 WD24X10045 (Drain hose)

We serviced a

MAYTAG DISHWASHER

Model MDB8989SHZ0

Near Puyallup, WA 98375

Cameron M.

Job Details: 03/03/2022

"Customer concern is that dishwasher top rack slides broke wheel on bottom rack broke. Upper rack falls in. Found top rack completely failed on left side, causing rack to fall into Upper rack. Also found broken adjusters on Upper rack causing rack to fall. Found broken roller on left side of bottom rack, causing difficulty sliding bottom rack out. Needs new track,adjusters, dish rack wheels. Follow up visit scheduled for 3/16 8-12; ordrng 2 W11259785 (track)s and 1 WPW10546503 (adjuster) and 4 W10195416V (dish rack wheel)s"

We serviced a

FRIGIDAIRE DISHWASHER

Model LGBD2435NB3A

Near Tacoma, WA 98444

Cameron M.

Job Details: 03/03/2022

"Installed previously ordered tube,wash pump and orings, check ball and upper rack assembly. Unable to test unit. Due to very poor water pressure. Advised customer plumber is required to make necessary repairs to plumbing."

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model LE5550XTW0

Near Carrollton, TX 75007

Patrick

Job Details: 03/03/2022

"Customer concern, unit not heating. All thermostats good, no power from motor centripetal sw. Causing no heat. Must replace motor and blower wheel. ; ordrng 1 WP694089 (Blower wheel) and 1 279827 (Motor)"

We serviced a

GE WASHER-TOPLOAD

Model GTW725BPN0DG

Near Lewisville, TX 75067

Patrick

Job Details: 03/03/2022

"Customer concern, unit not filling. Ran normal cycle warm water. Unit filled normally. H/c hose correctly installed. F8, pressure sensor loss, f26, out of balance, f34, inverter, f27, water accessibility, found pressure hose kinked between control board and water value connector. Rerouted hose. Ran test 10, pressure test, good complete. Unit checks good at this time."

We serviced a

GE DISHWASHER

Model GDF610PSJ2SS

Near Coppell, TX 75019

Patrick

Job Details: 03/03/2022

Replaced ui. Tested unit. All checks good

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWX655DW1

Near Federal Way, WA 98023

Cejay

Job Details: 03/03/2022

Customer concern is that washer is not getting cold water. Found hot and cold water lines installed incorrectly. Correctly installed water lines cycle tested unit all checks good.

We serviced a

FRIGIDAIRE WALL OVEN

Model KB883GDM3

Near Tacoma, WA 98406

Cameron M.

Job Details: 03/03/2022

"Customer concern is that upper oven does not heat. Cycle tested unit. found open bake element ,causing unit to not heat in bake setting.needs new element. Advised customer parts show out of stock, may take time receive parts. AHS TO SUPPLY ; ordrng 1 5308003347 (element-bake)"

We serviced a

JENN-AIR RANGE

Model JDR8895AAS

Near Tacoma, WA 98406

Cameron M.

Job Details: 03/03/2022

Installed previously ordered main control board. Cycle tested unit 3x. All checks good.

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDB955FW0

Near DuPont, WA 98327

Cameron M.

Job Details: 03/03/2022

"Customer concern is that dryer produces error code and have to run multiple cycles to dry clothes. Preformed airflow test failed (yellow).Found F4e5 (high limit), f6e3 (communication error between acu and ui)f4e4(line 2 voltage error) f4e3 (restricted airflow) via service mode. Tested supply voltage to unit good 240v supplied. Found failed main control intermittently does not send five voltage dc to user board. Also found user board intermittently does not communicate with main control. Needs new main board and user interface. Advised customer vent hose needs to be shortened to allow sufficient airflow. Requires auth. ; ordrng 1 W10902774 (panel-cntl) and 1 W11365798 (MAIN,CONTROL)"

We serviced a

KENMORE DRYER-ELECTRIC

Model 11096588210

Near Tacoma, WA 98444

Cameron M.

Job Details: 03/03/2022

"Installed previously ordered timer. Cycle tested unit, all checks good."

We serviced a

LG WASHER-FRONTLOAD

Model WM3700HWA

Near Tacoma, WA 98466

Cejay

Job Details: 03/03/2022

Customer concern is that washer leaks soapy water during drain cycle. Cycle tested washer no leaks. Advised customer on using high quality detergent. And running regular cleaning cycles.

We serviced a

GE WALL OVEN

Model JKP30SM2SS

Near Dallas, TX 75252

John

Job Details: 03/03/2022

Installed previously ordered handle and screws. Wrong overlay was ordered. Needs new overlay. AHS to supply NLA parts.; ordrng 1 WB49T10052 (Overlay)

We serviced a

LG DISHWASHER

Model LDP6809SS/00

Near Grand Prairie, TX 75050

John

Job Details: 03/03/2022

Customer concern dishwasher produces leak error and runs continuously. Found sump separating from upper cover causing leak that is tripping sensor. Needs new sump assembly and upper cover.; ordrng 1 ACQ88920601 (Cover assy. Lower) and 1 AGM75469201 (Parts assy)

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Irving, TX 75062

John

Job Details: 03/03/2022

Installed previously ordered spray arms and track. All checks good.

We serviced a

LG WASHER-FRONTLOAD

Model WM3700HVA/01

Near Garland, TX 75043

John

Job Details: 03/03/2022

Installed previously ordered drain pump. All checks good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF320PADB2

Near Puyallup, WA 98375

Branden W.

Job Details: 03/03/2022

"Customer concern is that dishwasher does not clean or dry dishes. Found clogged spray arms causing no rotation and poor wash pressure. Found filters clogged causing poor wash pressure. Found unit in heat lock out causing element to not operate. Cleaned filters, reset element. Needs new spray arms. Customer will replace themselves."