Service History 113 - RPS Appliance Repair

We serviced a

LG WASHER-TOPLOAD

Model WT1101CW

Near Tacoma, WA 98445

Cameron M.

Job Details: 09/07/2021

"Installed previously ordered drain hose, cycle tested unit 3x. All checks good."

We serviced a

GE LAUNDRY CENTER

Model GUD24ESSM1WW

Near Dallas, TX 75209

Pete

Job Details: 09/07/2021

"Installed previously ordered switches and main control board, tested cycle all checks ok"

We serviced a

AMANA DRYER-ELECTRIC

Model NED4600YQ1

Near Carrollton, TX 75006

Pete

Job Details: 09/07/2021

"Performed pm check, all checks ok"

We serviced a

GE WASHER-TOPLOAD

Model HTW240ASK6WS

Near Lewisville, TX 75067

Pete

Job Details: 09/07/2021

"Installed previously ordered lid lock, tested cycle all checks ok."

We serviced a

KENMORE DRYER-ELECTRIC

Model 110.6120201

Near Frisco, TX 75035

Pete

Job Details: 09/07/2021

"Installed previously ordered timer and door switch, tested cycle, all checks ok"

We serviced a

LG WASHER-TOPLOAD

Model WT1201CV

Near McKinney, TX 75071

Pete

Job Details: 09/07/2021

"Installed previously ordered suspension rods and tub ring. Test cycled, all checks ok."

We serviced a

WHIRLPOOL LAUNDRY CENTER

Model LTE6234DQ3

Near Puyallup, WA 98375

Branden W.

Job Details: 09/03/2021

Installed new timer. Cycle tested. All checks good.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DWH5

Near Orting, WA 98360

Branden W.

Job Details: 09/03/2021

Customer concern is that dishwasher does not drain. Found clogged in airgap causing poor drain. Cleaned airgap. Cycle tested. All checks good.

We serviced a

WHIRLPOOL WASHER-FRONT LOA

Model WTW5320SQ0

Near Dallas, TX 75246

Jacob P.

Job Details: 09/03/2021

"Customer concern of unit continuously filling in rinse cycle. Found drain hose too far down stand pipe causing siphon. Secured drain hose at proper depth. Test cycled, all checks ok."

We serviced a

GE DISHWASHER

Model GDT695SSJ4SS

Near Sachse, TX 75048

Jacob P.

Job Details: 09/03/2021

"Customer concern of unit not draining. Found debris in drain pump causing no drain. Removed debris. Also found supply hose to inlet valve leaking. Tightened hose, no leak. Test cycled, all checks ok."

We serviced a

AMANA WASHER-TOPLOAD

Model n/a

Near Tacoma, WA 98498

Cameron M.

Job Details: 09/03/2021

"Customer concern is that washer goes out of balance and agitator is broken. Upon initial inspection found agitator was dismantled, causing unit to not agitate. Also found washer case improperly installed, causing unit to make noise as though out of balance during spin cycle . Reseated agitator, properly installed washer case . Cycle tested unit 3x with customer provided load of towels, all checks good."

We serviced a

GE DISHWASHER

Model PDT715SYN3FS

Near Plano, TX 75025

Jacob P.

Job Details: 09/03/2021

"Customer concern of unit not cleaning dishes. Customer advised that there is no hot water in her house currently. Found no rinse aid in unit. Advised customer that rinse aid is required for proper wash and dry results. Unable to test unit fully due to no hot water supply. Test cycled all components, checks ok. Advised customer that she will need to call back in once hot water is fixed to diagnose machine further."

We serviced a

LG DISHWASHER

Model LDP6797BD

Near Graham, WA 98338

Branden W.

Job Details: 09/03/2021

Installed new console. Cycle tested. All checks ok. Advised to clean dishwasher.

We serviced a

WHIRLPOOL WASHER-FRONT LOA

Model WFW94HEXW2

Near Frisco, TX 75035

Jacob P.

Job Details: 09/02/2021

"Customer concern of f9 e1 error(long drain). Found debris in pressure hose causing unit to think its full of water. Cleared pressure hose. Test cycled, all checks ok."

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model TEDX640PQ0

Near Frisco, TX 75034

Jacob P.

Job Details: 09/02/2021

"Customer concern of unit not heating and dryer doesn't stop when door opens. Found open heating element causing no heat and bad contacts in door switch causing it to not turn off. Replaced heating element and door switch. Test cycled, all checks ok. ; used 1 279838 (ELEMENT,HEATER), and 1 WP3406107 (SWITCH-DOR) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE104DSS0

Near McKinney, TX 75071

Jacob P.

Job Details: 09/02/2021

Customer concern of unit leaking under sink. Found unit draining out of air gap and leaking down under sink. Advised that plumber is needed to correct leak issue. Unit functioning as designed

We serviced a

AMANA DISHWASHER

Model ADB1600AWS1

Near Tacoma, WA 98418

Cameron M.

Job Details: 09/02/2021

"Installed previously ordered control board and user interface. Cycle tested unit 3x, all checks good."

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA50M7450AW/A4

Near Tacoma, WA 98406

Cameron M.

Job Details: 09/02/2021

"Installed previously ordered lid lock. Cycle tested unit 3x, all checks good."

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDC300BW0

Near McKinney, TX 75070

Jacob P.

Job Details: 09/02/2021

"Customer concern of unit not turning on. Found open thermal fuse causing no operation. Replaced thermal fuse, unit now powers on. Test cycled temps, 110-220. Found operating thermostat cycling temps too high. Replaced operating thermostat. Test cycled exhaust temps, 110-170. All checks ok. ; used 1 WP3392519 (FUSE-THRML), and 1 WP3387134 (THRMST-FIX) from stock"

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV42H5200EW/A3 01

Near McKinney, TX 75070

Jacob P.

Job Details: 09/02/2021

"Customer concern of unit making grinding sound. Found clamp holding motor loose causing blower wheel to rub on housing. Tightened clamp. Test cycled, all checks ok."

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2476SF0A

Near Frisco, TX 75035

Jacob P.

Job Details: 09/02/2021

"Customer concern of unit not running. Found unit producing i30 error (leak error). Found water in bottom pan causing error. Cleaned out water from pan. Test cycled for 20+ minutes, no signs of leak. Unit functioning as designed at time of service."

We serviced a

KITCHENAID DISHWASHER

Model KUDS35FXSS5

Near Graham, WA 98338

Branden W.

Job Details: 09/02/2021

"Installed new spray arm, support, seal and cap. Cycle tested numerous times. No leaks. Dishwasher does lean forward. Unable to level as rear of dishwasher has non adjustable wheels and front is as high as it can go without hitting countertop. Also found excessive suds in dishwasher. Advised to run clean cycle regularly."

We serviced a

KENMORE WASHER-TOPLOAD

Model 11025132411

Near Puyallup, WA 98373

Cameron M.

Job Details: 09/02/2021

"Installed sears provided control board. Cycle tested unit 3x, all checks good."

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED49STBW1

Near Dallas, TX 75205

Jacob P.

Job Details: 09/02/2021

"Customer concern of unit not heating. Found loose plug causing insufficient power to unit. Found power cord arced in outlet. Seated plug back in outlet, unit now heats. Advised customer that power cord needs to be replaced. Unit functioning as designed."

We serviced a

WHIRLPOOL DISHWASHER

Model DU915PWPQ2

Near Spanaway, WA 98387

Branden W.

Job Details: 09/01/2021

Customer concern is that dishwasher does not operate. Found light wash button shorted causing unit to not operate. Needs new console assembly. Console is back ordered with no eta. Declined to repair at this time.

We serviced a

GE DRYER-ELECTRIC

Model GTX22EASK0WW

Near Carrollton, TX 75007

Pete

Job Details: 09/01/2021

"Customer concern unit making scraping noise, scraping noise is caused by unit being smashed and bent, advised customer that installation issues is not covered by warranty"

We serviced a

GE DISHWASHER

Model GDT665SSN3SS

Near Lewisville, TX 75056

Pete

Job Details: 09/01/2021

"Customer concern the wrong rollers,checked rollers and found the rollers were swapped, put the rollers on the correct side,left roller on left side ,right roller on right side, tested cycle, all checks ok"

We serviced a

WHIRLPOOL WASHER-FRONT LOA

Model WFW9400SU00

Near Tacoma, WA 98443

Cameron M.

Job Details: 09/01/2021

"Customer concern is that washer makes squealing noise during spin cycle. Cycle tested unit with customer provided load of 5 bath towels 10x , was unable to duplicate customer concern at time of service. Unit operating as designed"

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DVE45R6100P/A3

Near Buckley, WA 98321

Cameron M.

Job Details: 09/01/2021

"Customer concern is that dryer makes noise during operation. Found seized idler pulley, causing noise during operation .needs new idler pulley. Installed new idler pulley cycle tested unit, all checks good. ; used 1 DC93-00634A (IDLER ASSEMBLY) from stock"

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV431AEP/XAA 01

Near Carrollton, TX 75006

Pete

Job Details: 09/01/2021

"Performed pm check, tested cycle all checks ok"

We serviced a

LG DRYER-ELECTRIC

Model DLE1310W

Near Dallas, TX 75244

Pete

Job Details: 09/01/2021

"Installed previously ordered door strike, tested cycle, all checks"

We serviced a

GE WASHER-TOPLOAD

Model GTW720BSN1WS

Near Rockwall, TX 75032

Pete

Job Details: 08/31/2021

"Customer concern is not draining, tested unit and found the drain pump not coming on,checked all wires and found the molex plug was off. Plugged drain pump in. Tested cycle all checks ok"

We serviced a

LG WASHER-TOPLOAD

Model WT1201CV

Near Dallas, TX 75228

Pete

Job Details: 08/31/2021

"Installed previously ordered hinges, tested cycle all checks ok."

We serviced a

GE WASHER-TOPLOAD

Model GTW335ASNWW

Near Dallas, TX 75231

Pete

Job Details: 08/31/2021

"Customer concern is that washer is walking and found a screw on the floor, checked the unit and found it off balance, leveled the Machine tested cycle, all checks ok, searched the machine for missing screw, did not find, unit functioning as designed."

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA50M7450AW/A4

Near Irving, TX 75060

Pete

Job Details: 08/31/2021

"Customer concern it is leaving oil stains on clothes. Removed wash plate and checked for oil leaks . Put in spin mode bearing are ok no oil leaks, Informed customer they are using to much soap in washer, also Informed to use cleaning cycle.unit is functioning as designed, all checks ok"

We serviced a

KENMORE WASHER-TOPLOAD

Model 11020372711

Near Spanaway, WA 98387

Cameron M.

Job Details: 08/31/2021

"Customer concern is that washer does not spin clothes out. Found f0e3 via service mode. Cycle tested unit 10x, with customer provided load of towels. Was unable to duplicate customer concern. Advised customer to monitor and call if issue persists."

We serviced a

KENMORE DISHWASHER

Model 665.16579202

Near Farmers Branch, TX 75234

Pete

Job Details: 08/31/2021

"Customer concern unit was not cleaning, tested unit and found all components working as designed, found no rinse aide in unit. added rinse aide, all checks ok"

We serviced a

KENMORE DRYER-ELECTRIC

Model 41784052500

Near Spanaway, WA 98387

Cameron M.

Job Details: 08/31/2021

"Customer concern is that dryer makes noise during operation. Found failed rear drum bearing, causing unit to make noise during operation. Also found burned and corroded wires, fire risk .needs new wire harness, rear bearing, drum support shaft. Advised customer parts show NLA, may take time to receive parts. Advised customer to leave unit unplugged as it's a fire hazard. ; ordrng 1 134394200 (wiring harness) and 1 134394400 (wiring harness) and 1 5303281153 (bearing kit-rear)"

We serviced a

GE DRYER-ELECTRIC

Model GTD65EBSJ3WS

Near DuPont, WA 98327

Cameron M.

Job Details: 08/31/2021

"Customer concern is that dryer duct clean out does not tightly seal. Found duct clean out box driven and loose fitting. Also found securing tab on wall mount half of dry vent hose mount with broken tab , causing unit to vent into laundry room. No mechanical issues with dryer. Unit operating as designed."

We serviced a

KENMORE DRYER-ELECTRIC

Model 110.61202011

Near Frisco, TX 75035

Pete

Job Details: 08/31/2021

"Customer concern the timer not working, tested unit upon testing found door switch broken, timer is not counting down. Needs new timer and door switch. ; ordrng 1 WPW10186032 (Timer) and 1 WP3406107 (Switch)"

We serviced a

GE WASHER-TOPLOAD

Model GTW460ASJ6WW

Near Plano, TX 75075

Pete

Job Details: 08/31/2021

"Installed previously ordered parts tested cycle, all checks"

We serviced a

WHIRLPOOL DISHWASHER

Model DU915PWPS2

Near DuPont, WA 98327

Cameron M.

Job Details: 08/31/2021

"Customer concern is that dishwasher intermittently leaks water. Cycle tested unit 10x. Found Signs of over suds conditions, causing unit to leak. Advised customer on regular cleaning cycle and switching to high quality detergent."

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV45H7000EW/A2 02

Near DuPont, WA 98327

Cameron M.

Job Details: 08/31/2021

"Customer concern is that dryer does not heat. Preformed airflow test failed (yellow ). Preformed temperature check, in range. Found dryer vent slightly crushed,causing lack of airflow. Straightened dryer vent hose. Cleaned and calibrated moisture sensors. All checks good. Advised customer dryer vent duct needs to be cleaned asap, before regular usage resumes."

We serviced a

KENMORE WASHER-TOPLOAD

Model 11022242510

Near Tacoma, WA 98409

Cameron M.

Job Details: 08/31/2021

"Customer concern is that washer washer does not agitate. Pulled error F7e5 via service mode. Found failed actuator, causing unit to not agitate. Needs new actuator. Installed actuator, cycle tested unit 10x all checks good. ; used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW7800XB0

Near Puyallup, WA 98372

Branden W.

Job Details: 08/31/2021

Installed new bearing kit. Cycle tested. All checks good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Tacoma, WA 98408

Branden W.

Job Details: 08/31/2021

"Customer concern is that dishwasher does not wash. Found 120v to wash pump. Pump not operating causing unit to not wash. Needs new wash pump and grommet. AUTH NEEDED. ; ordrng 1 W10879262 (pump motor) and 1 WPW10538166 (grommet), states that autho needed"

We serviced a

SAMSUNG DISHWASHER

Model DW80M9550US/AA

Near Gig Harbor, WA 98335

Branden W.

Job Details: 08/31/2021

Installed new water wall assembly and vane. Also found soda can tab in drain pump causing noise. Cleaned pump. Cycle tested. All checks good.

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB725BW0

Near Tacoma, WA 98444

Branden W.

Job Details: 08/31/2021

Customer concern is that washer produces F9 and UL errors. Found F68/F1 (pressure switch failure) stored. Also found basket hub stripped and seized to shaft causing UL error and washer to not spin. Needs new hub and main control board. Unable to further test. Customer replaced pressure hose and RPS sensor. AHS to supply back ordered parts. ; ordrng 1 W10763749 (cntrl-elec) and 1 W10820039 (hub)

We serviced a

GE DRYER-ELECTRIC

Model GFD14ESSN0WW

Near Dallas, TX 75233

Jacob P.

Job Details: 08/30/2021

"Customer concern of dryer making noise. Test cycled, unable to identify noise. Advised customer that glide bearings can be noisier than rollers in dryers. Unit functioning as designed."

We serviced a

HOTPOINT WASHER-TOPLOAD

Model HSWP1000M3WW

Near Fife, WA 98424

Cameron M.

Job Details: 08/30/2021

"Customer concern is that washer makes noise during spin cycle. Found shipping bar anchor broken free of anchor and riding on drive system support, causing unit to make noise during operation. Re Anchored shipping support, cycle tested unit 3x with customer provided load of towels. All checks good."

We serviced a

KENMORE DRYER-ELECTRIC

Model 11064642400

Near Dallas, TX 75214

Jacob P.

Job Details: 08/30/2021

"Customer concern of unit making noise. Customer advised that last time they tested the dryer, it didn't make noise. Test cycled, no noise. Cleaned and lubed rollers, removed coins from bottom of case. Unit functioning as designed."

We serviced a

KENMORE WASHER-TOPLOAD

Model 11022352511

Near Garland, TX 75044

Jacob P.

Job Details: 08/30/2021

"Installed previously ordered suspension rods. Also found worn hub. Replaced hub. Performed calibration, all checks ok. ; used 1 W10528947 (HUB) from stock"

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DVE45N5300V/A3

Near Graham, WA 98338

Cameron M.

Job Details: 08/30/2021

"Customer concern is that dryer does not heat. Preformed airflow test failed (red).Found open heating element, causing unit to not heat. Needs new heating element. Advised customer dryer vent duct needs to be cleaned. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock"

We serviced a

LG DISHWASHER

Model LDF554SST

Near Tacoma, WA 98443

Branden W.

Job Details: 08/30/2021

Customer concern is that dishwasher does not drain and produces OE error. Found airgap clogged causing no drain. Cleared airgap. Cycle tested. All checks good.

We serviced a

WHIRLPOOL WALL OVEN

Model GBD277PDS7

Near Spanaway, WA 98387

Branden W.

Job Details: 08/30/2021

Installed new cut off. Cycle tested. All checks ok.

We serviced a

GE DISHWASHER

Model GDT665SFN3DS

Near Edgewood, WA 98371

Branden W.

Job Details: 08/30/2021

Customer concern is that dishwasher leaks from airgap. Cleaned hose from airgap to disposal. Cycle tested x3. Unit draining properly. No issues with dishwasher. Advised to make sure disposal is never backed up as this can cause leak from airgap.

We serviced a

KENMORE WASHER-TOPLOAD

Model 11024902200

Near Puyallup, WA 98375

Cameron M.

Job Details: 08/30/2021

"Customer concern is basket would not spin, Customer shook basket freeing basket. Cycle tested unit 3x, found no mechanical issues at this time. Advised customer to monitor and call if issue persists."

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDC200XW3

Near DuPont, WA 98327

Cameron M.

Job Details: 08/30/2021

"Customer concern is that dryer does not heat and start cycle. Found tripped breaker ,causing unit to not start and run cycle. reset breaker cycle tested unit 3x, all checks good."

We serviced a

GE WASHER-FRONT LOA

Model GFW550SSN2WW

Near Carrollton, TX 75007

Jacob P.

Job Details: 08/30/2021

"Customer concern of unit not locking. Found door lock stuck in locked position causing cycle not to start. Removed door lock and manually unlocked. Reinstalled door lock. Test cycled, all checks ok."

We serviced a

KENMORE WASHER-FRONT LOA

Model 11047081601

Near Richardson, TX 75080

Jacob P.

Job Details: 08/27/2021

"Performed pm check on washer, tested cycle all checks ok."

We serviced a

SAMSUNG WASHER-FRONT LOA

Model WV55M9600AV/A5 02

Near Buckley, WA 98321

Cameron M.

Job Details: 08/27/2021

Customer concern is that washer does advance cycle. Cycle tested unit 3x empty found no mechanical issues. Cycle tested unit with customer provided load of towels. Was unable to duplicate customer concern. Advised customer to monitor and call if issue persists.

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS0

Near McKinney, TX 75071

Jacob P.

Job Details: 08/27/2021

"Installed previously ordered back burners, tested cycle all checks ok"

We serviced a

LG DISHWASHER

Model LDF5545ST

Near McKinney, TX 75071

Jacob P.

Job Details: 08/27/2021

"Installed previously ordered door latch and control board, tested cycle all checks ok."

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV42H5200EW/A3

Near Puyallup, WA 98375

Branden W.

Job Details: 08/27/2021

"Customer concern is that dryer takes multiple cycles to dry. Found heating element coil broke and contacted elememt case causing element to short and only produce small amount of heat causing long dry times. Also found seized idler pulley. Replaced element and idler pulley. Vacuumed inside of dryer. Cycle tested. All checks good. ; used 1 DC97-14486A (ELEMENT ASSEMBLY), and 1 DC93-00634A (IDLER ASSEMBLY) from stock"

We serviced a

SAMSUNG DISHWASHER

Model DW80F800UWS/AA 01

Near McKinney, TX 75071

Jacob P.

Job Details: 08/27/2021

"Installed previously ordered door panel and feed tub,tested cycle all checks ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5

Near Plano, TX 75025

Jacob P.

Job Details: 08/27/2021

"Installed previously ordered control board, tested cycle all checks ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM1

Near Bonney Lake, WA 98391

Branden W.

Job Details: 08/27/2021

Customer concern is that dishwasher does not wash. Found wash pump fails to start after running for a few minutes causing poor washing results. Needs new wash pump and grommet. Declined to repair at this time.

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV45H7000EW/A2 02

Near Tacoma, WA 98407

Cameron M.

Job Details: 08/27/2021

"Customer concern is that dryer makes noise during operation. Found seized right rear roller,causing noise during operation. Needs new roller. Installed new roller. Cycle tested unit, all checks good. ; used 1 DC97-16782A (DRUM ROLLER) from stock"

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDB765FW0

Near Garland, TX 75040

Jacob P.

Job Details: 08/27/2021

"Performed pm check on dryer, tested cycle all checks ok."

We serviced a

GE DISHWASHER

Model GDT580SSF4SS

Near Edgewood, WA 98372

Branden W.

Job Details: 08/27/2021

"Installed new dispenser, spray arm and flood switch. Cycle tested. All checks good."

We serviced a

KENMORE DRYER-ELECTRIC

Model 1918185317

Near Graham, WA 98338

Cameron M.

Job Details: 08/27/2021

"Customer concern is that dryer does not heat. Preformed airflow test failed (yellow).found open heating element ,causing unit to not heat. Needs new element. Installed new element. Cycle tested unit, all checks good. ; used 1 WP3387747 (ELEMENT) from stock"

We serviced a

KENMORE DRYER-ELECTRIC

Model 796.9118231

Near Dallas, TX 75229

Jacob P.

Job Details: 08/26/2021

"Customer concern of unit not heating. Found lint trap over flowing with lint causing unit not to heat, cleaned out lint trap. tested cycle all checks ok"

We serviced a

GE WASHER-TOPLOAD

Model GTW720BSN1WS

Near Frisco, TX 75034

Jacob P.

Job Details: 08/26/2021

"Customer concern of unit shaking and unable to spin. Found out of balance error stored. Test cycled unit in service mode, checks ok. Test cycle unit in drain and spin, checks ok. Unable to verify complaint. Advised customer of proper load sizes and techniques. Unit functioning as designed at time of service."

We serviced a

GE WASHER-FRONT LOA

Model GFW450SSM1WW

Near Dallas, TX 75206

Jacob P.

Job Details: 08/26/2021

"Installed previously ordered door latch, tested cycle, all checks ok."

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED8500DC4

Near McKinney, TX 75070

Jacob P.

Job Details: 08/26/2021

"Installed previously ordered ui board, tested cycle all checks ok,did an air flow test failed, informed customer they need vent from back of dryer to outside cleaned."

We serviced a

SAMSUNG RANGE

Model NE59J7630SG/AA 02

Near Tacoma, WA 98405

Branden W.

Job Details: 08/26/2021

Installed new convection fan motor. Cycle tested. All checks good.

We serviced a

WHIRLPOOL RANGE

Model WFE550S0HZ1

Near Spanaway, WA 98387

Branden W.

Job Details: 08/26/2021

Customer concern is that range will not power on. Was in clean cycle when issue happened. Found L1 wire got pinched in rear panel creating short. Repaired and rerouted wiring. Cycle tested. All checks good.

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS4

Near Puyallup, WA 98374

Cameron M.

Job Details: 08/26/2021

"Installed previously ordered sump assembly. Cycle tested unit 3x, all checks good."

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW8500DC5

Near Tacoma, WA 98445

Cameron M.

Job Details: 08/26/2021

"Installed previously ordered lid. Cycle tested unit, all checks good."

We serviced a

KENMORE DRYER-ELECTRIC

Model 110.6022251

Near Bonney Lake, WA 98391

Cameron M.

Job Details: 08/26/2021

"Customer concern is that dryer makes noise during operation.preformed airflow test, failed (yellow).Found screw lodged in felt drum liner, causing unit to make noise during operation. Removed screw, cycle tested unit. All checks good. Advised customer to to make sure pockets are empty before doing laundry. Also advised customer dryer duct needs to be cleaned, before use of dryer resumes."

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV45K6500EV/A3 01

Near Tacoma, WA 98445

Cameron M.

Job Details: 08/25/2021

"Customer concern is that dryer makes noise during operation. Found seized idler pulley, causing unit to make noise during operation. Needs new idler pulley. Installed new idler pulley. Cycle tested unit, all checks good. ; used 1 DC93-00634A (IDLER ASSEMBLY) from stock"

We serviced a

SAMSUNG WASHER-FRONT LOA

Model WF210ANW/XAA

Near Dallas, TX 75219

Jacob P.

Job Details: 08/25/2021

"Customer complaint that the drain hose is leaking, unit is stacked, used air sled to pull unit out and found drain hose out of drain, installed the drain hose and secured it. Test cycled, all checks ok."

We serviced a

KENMORE DRYER-ELECTRIC

Model 110.828221

Near Tacoma, WA 98444

Cameron M.

Job Details: 08/25/2021

"Customer concern is that dryer does not heat and does not spin drum. Found open thermal fuse, causing unit to not tumble and not heat. Needs new thermal fuse. Installed new thermal fuse.cleaned and vacuumed inside of unit. Cycle tested unit, all checks good ; used 1 WP3390719 (FUSE-THRML) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDBH969AWB3

Near Sachse, TX 75048

Jacob P.

Job Details: 08/25/2021

"Installed previously ordered heating element, test cycle all checks ok."

We serviced a

KENMORE DISHWASHER

Model 66514312N412

Near Sumner, WA 98390

Branden W.

Job Details: 08/25/2021

Installed new spray arms. Customer used dishwasher a few times since first visit. No leaks. Dishwasher has good spray pressure. All checks ok. Advised to call if leak does return. Bottom toe panel left off at customers request.

We serviced a

LG WASHER-FRONT LOA

Model WM8000HVA

Near Dallas, TX 75205

Jacob P.

Job Details: 08/25/2021

"Performed pm check, all checks ok"

We serviced a

LG DRYER-ELECTRIC

Model DLEX8000V

Near Dallas, TX 75205

Jacob P.

Job Details: 08/25/2021

"Performed pm on dryer, all checks ok"

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDZ400TQ2

Near Puyallup, WA 98371

Cameron M.

Job Details: 08/25/2021

"Installed previously ordered element. Cycle tested unit, all checks good. Advised customer to not use dry till dryer vent duct is cleaned , as it will cause more issue if not cleaned first."

We serviced a

KENMORE LAUNDRY CENTER

Model 41798702892

Near Puyallup, WA 98372

Branden W.

Job Details: 08/25/2021

Customer concern is that washer made noise then stopped spinning. Found broken drive belt causing noise and no spin. Replaced belt. Cycle tested. All checks ok. ; used 1 134511600 (V-BELT) from stock

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDB400VQ0

Near Bonney Lake, WA 98391

Branden W.

Job Details: 08/25/2021

Customer concern is that dryer makes noise. Found failed idler pulley causing noise. Replaced idler pulley. Vacuumed inside of dryer. All checks ok. ; used 1 WPW10547292 (PULLEY-IDR) from stock

We serviced a

KENMORE WASHER-FRONT LOA

Model 79641072311

Near Dallas, TX 75217

Jacob P.

Job Details: 08/25/2021

"Performed pm check on washer, all checks ok"

We serviced a

MAYTAG DRYER-ELECTRIC

Model MDE9700AYW

Near Tacoma, WA 98444

Cameron M.

Job Details: 08/25/2021

"Installed previously ordered support, thermostat, bracket, thermistor. Cycle tested unit, all checks good."

We serviced a

KENMORE DRYER-ELECTRIC

Model 11079622800

Near Richardson, TX 75081

Jacob P.

Job Details: 08/24/2021

Performed pm check. All checks ok

We serviced a

SAMSUNG RANGE

Model NX58M6650WS/AA

Near Dallas, TX 75228

Jacob P.

Job Details: 08/24/2021

"Installed previously ordered spark module. Test cycled, all checks ok."

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV42H5000EW/A3 01

Near Federal Way, WA 98023

Cameron M.

Job Details: 08/24/2021

"Customer concern is that dryer makes squealing noise during operation. Found seized idler pulley, causing unit to make noise during operation. Needs new idler pulley. Installed new idler pulley. Cleaned and calibrated moisture sensors. Cleaned and Vacuumed inside of unit. Cycle tested unit 3x, all checks good. ; used 1 DC93-00634A (IDLER ASSEMBLY) from stock"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWX655DW1

Near Puyallup, WA 98375

Branden W.

Job Details: 08/24/2021

Customer concern is that washer will not drain and humms. Found debris lodged in drain pump causing no drain and humm. Cleaned pump. Cycle tested. All checks ok.

We serviced a

KENMORE WASHER-FRONT LOA

Model 79641682610

Near Dallas, TX 75254

Jacob P.

Job Details: 08/24/2021

"Performed pm check on washer, all checks ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAYM6

Near Bonney Lake, WA 98391

Cameron M.

Job Details: 08/24/2021

"Customer concern is that dishwasher starts cycle but doesn't drain. Found failed drain pump,causing unit to not drain. Needs new drain pump. Installed new drain pump ,cycle tested 10x all checks good. ; used 1 WPW10348269 (PUMP-DRAIN) from stock"

We serviced a

WHIRLPOOL WASHER-FRONT LOA

Model WFW7590FW0

Near Tacoma, WA 98403

Branden W.

Job Details: 08/24/2021

Installed new drain pump and pressure switch. Cycle tested x3. All checks good.

We serviced a

LG DISHWASHER

Model LDP6809SS

Near Puyallup, WA 98375

Branden W.

Job Details: 08/24/2021

Customer concern is that dishwasher does not power on. Found 120v to main control. Board unresponsive. Performed hard reset on board. Unit powered on. Calibrated. All components operating properly. Advised to call if issue returns. Dishwasher not mounted at time of service.