We serviced a
KENMORE WASHER-TOPLOAD
Model 11023832100
Near Rowlett, TX 75089
Jacob P.
Job Details:
01/24/2022
"Customer concern of unit not draining. Found broken lid switch causing unit to not drain. Replaced lid switch. Test cycled, all checks ok. ; used 1 WP3949238 (SWITCH-LID) from stock"
We serviced a
AMANA WASHER-TOPLOAD
Model NTW4605YQ0
Near Tacoma, WA 98446
Branden W.
Job Details:
01/24/2022
Customer concern is that washer bangs in spin cycle when washing heavy loads. Cycle tested with 8 bath towels. Unit operating as designed. All mechanical components check good. Advised that bedding and water proof items will often need to be manually redistributed and a spin only cycle ran.
We serviced a
SAMSUNG DISHWASHER
Model DW80R5060UG/AA 00
Near Puyallup, WA 98375
Cameron M.
Job Details:
01/21/2022
"Installed previously ordered door switch, cycle tested unit 3x. All checks good. Advised customer on using high quality detergent for best wash results. Also advised customer on regular cleaning intervals for optimal performance."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Puyallup, WA 98372
Branden W.
Job Details:
01/21/2022
Customer concern is that dishwasher leaks again. Cycle tested through entire 1hr cycle. No leaks at this time. Advised to load differently and change to Finish detergent and to monitor and call if leak persists.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5000AW/A2 11
Near Spanaway, WA 98387
Cameron M.
Job Details:
01/21/2022
"Customer concern is that washer powers off mid cycle now does not power on. Found unit powers on but does not drain. Found debris in drain pump clean out, causing unit to not drain and spin. Cleaned out drain pump. Cycle tested unit. All checks good. Advised customer customer on using high quality detergent for best wash results. Also advised customer on regular cleaning intervals for optimal performance."
We serviced a
GE DISHWASHER
Model PDT720SSH6SS
Near Frisco, TX 75034
Jacob P.
Job Details:
01/21/2022
"Customer concern of unit tripping breaker. Test cycled all components, checks ok. Tested voltage to unit, found L1v and N lines swapped. Corrected polarity. Test cycled, all checks ok."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45H7000EW/A2 01
Near Bonney Lake, WA 98391
Branden W.
Job Details:
01/21/2022
"Customer concern is that dryer does not heat. Found open heating element causing no heat. Also found seizing idler pulley. Replaced element and idler. Cleaned and lubed all rollers. Vacuumed inside of dryer. Performed airflow test (passed). All checks good. ; used 1 DC97-14486A (ELEMENT ASSEMBLY), and 1 DC93-00634A (IDLER ASSEMBLY) from stock"
We serviced a
GE DISHWASHER
Model DDT595SSJ4SS
Near Buckley, WA 98321
Branden W.
Job Details:
01/21/2022
Installed new wash pump. Cycle tested. All checks good.
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW92HEFC0
Near Buckley, WA 98321
Cameron M.
Job Details:
01/21/2022
"Installed previously ordered main control board and pressure switch. Cycle tested unit 3x, all checks good. Advised customer on using high quality detergent for best wash results. Also advised customer on regular cleaning intervals for optimal performance."
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW95HEDW0
Near Wylie, TX 75098
Jacob P.
Job Details:
01/20/2022
"Installed previously ordered drain pump. Test cycled, all checks ok."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF218ANB/XAA
Near Allen, TX 75002
Jacob P.
Job Details:
01/20/2022
Picked up part
We serviced a
GE DISHWASHER
Model GPT225SGL0BB
Near Puyallup, WA 98374
Branden W.
Job Details:
01/20/2022
Customer concern is that dishwasher tub seal came off. Reinstalled seal. Cycle tested. All checks ok.
We serviced a
GE WASHER-FRONTLOAD
Model n/a
Near Buckley, WA 98321
Cameron M.
Job Details:
01/20/2022
"Customer concern is that washer does not spin. Found basket support broken, causing basket to fall into tub. Needs full tub job, and door boot. unable to repair. Also Unable to obtain model and serial numbers to conduct part search or verification of unit."
We serviced a
WHIRLPOOL WALL OVEN
Model JKP2660V1BB
Near Rowlett, TX 75089
Jacob P.
Job Details:
01/20/2022
"Installed previously ordered handle caps. Test cycled, all checks ok."
We serviced a
KITCHENAID DISHWASHER
Model KUDPO2CRBS2
Near Allen, TX 75013
Jacob P.
Job Details:
01/20/2022
"Installed previously ordered door seal. Test cycled, all checks ok."
We serviced a
KENMORE DISHWASHER
Model 66512793K310
Near Gig Harbor, WA 98335
Branden W.
Job Details:
01/20/2022
Installed previously ordered parts. Cycle tested x2 in rinse and tested through service cycle. All checks good.
We serviced a
WHIRLPOOL RANGE
Model RF386PXGQ0
Near Buckley, WA 98321
Cameron M.
Job Details:
01/20/2022
"Installed previously ordered control board, cycle tested unit. All checks good"
We serviced a
LG WASHER-FRONTLOAD
Model WM3170CW
Near Gig Harbor, WA 98332
Branden W.
Job Details:
01/20/2022
Installed new drain pump. Also found cold water inlet screen partially plugged causing slow fill. Cleaned screen. Cycle tested. All checks good.
We serviced a
GE DRYER-ELECTRIC
Model GTD42EASJ2WW
Near University Place, WA 98466
Cameron M.
Job Details:
01/20/2022
"Installed previously ordered drum glides, cycle tested unit.all checks good. Preformed airflow test failed (red) Advised customer dryer vent duct needs to be cleaned asap before use resumes to prevent damage to element and other components."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MISSING
Near Lakewood, WA 98499
Branden W.
Job Details:
01/14/2022
"Customer concern is that dryer does not heat. Found open heating element causing no heat. Also found burned terminal at element. Replaced element and terminal. All checks ok. No model or serial tag on unit. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 279457 (WIRE-SPADE), and 1 279838 (ELEMENT,HEATER) from stock"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDC465HW0
Near Tacoma, WA 98404
Branden W.
Job Details:
01/14/2022
Customer concern is that dryer does not start. Found dryer motor stuck causing unit to not start. Found comb lodged in blower wheel causing motor to not operate. Cleared blower housing. All checks ok. Left dryer out at customers request so they can clean behind unit.
We serviced a
WHIRLPOOL RANGE
Model RF369LXPB1
Near Puyallup, WA 98375
Branden W.
Job Details:
01/14/2022
Installed new elements and receptacles. All checks good.
We serviced a
LG WALL OVEN
Model LWD3081ST/00
Near Tacoma, WA 98445
Cameron M.
Job Details:
01/14/2022
"Installed previously ordered pcb assembly, cycle tested unit. All checks good"
We serviced a
LG WASHER-TOPLOAD
Model WT5070CW
Near Milton, WA 98354
Cameron M.
Job Details:
01/13/2022
Customer concern is that washer leaves film on clothes and has brown film on tub. Cycle tested unit 3x found no mechanical issues. Unit operating as designed. Advised customer on using high quality detergent for best wash results. Also advised customer on importance of running cleaning cycle at regular intervals. Also advised customer on monitor and call if issue persists
We serviced a
LG DRYER-ELECTRIC
Model DLEX5170W
Near Milton, WA 98354
Cameron M.
Job Details:
01/13/2022
"Customer concern is that dryer takes multiple cycles to dry clothes. Preformed airflow test passed (green). Preformed temperature checks, in range. Found no mechanical issues with dryer at this time. Unit operating as designed.cleaned and calibrated moisture sensors. advised customer on monitor and call if issue persists"
We serviced a
LG RANGE
Model LRE3061BD/00
Near Spanaway, WA 98387
Branden W.
Job Details:
01/13/2022
Customer concern is that range displays F9 (Temps less than 150) error when using broil and taking much longer to pre heat. Tested and found broil element not producing heat. Found failed terminal connection at broil element causing no voltage to element. Replaced terminal. Cycle tested. Unit operating as designed.
We serviced a
GE RANGE
Model P2B918SEM3SS
Near Spanaway, WA 98387
Branden W.
Job Details:
01/13/2022
Installed new main control board supplied by AHS. Cycle tested. All checks ok at this time. This is the 3rd board in this unit in a few months. Unit should be replaced if new board fails.
We serviced a
AMANA WASHER-TOPLOAD
Model NTW4700YQ1
Near University Place, WA 98467
Cameron M.
Job Details:
01/13/2022
"Customer concern is that washer makes humming noise and not draining, found humming noise and no drain condition, causing by debris clogging drain hose not allowing pump to evaluate water from washer. Clear debris cycle tested unit 3x. All checks good."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45H7000EP/A3
Near Spanaway, WA 98387
Branden W.
Job Details:
01/13/2022
"Customer concern is that dryer makes squealing noise. Found seized idler pulley and worn drum roller causing noise. Replaced idler pulley and right rear roller. Vacuumed inside of dryer. Cycle tested. All checks good. ; used 1 DC97-16782A (DRUM ROLLER), and 1 DC93-00634A (IDLER ASSEMBLY) from stock"
We serviced a
GE DISHWASHER
Model GSD6200G00WW
Near Puyallup, WA 98374
Branden W.
Job Details:
01/13/2022
"Customer concern is that dishwasher does not operate. Found no voltage to dishwasher. Breaker tripped. Reset breaker. Cycle tested, unit not filling with water. 0vac to inlet valve. 120vac into float switch. 0vac out. Float switch burned. Ohmed inlet valve, 0.0 ohms causing short. Needs new inlet valve and float switch. Declined to repair at this time"
We serviced a
KITCHENAID DISHWASHER
Model KUDS011JBS0
Near Tacoma, WA 98404
Branden W.
Job Details:
01/12/2022
"Customer concern is that after turning off then on main breaker to house, dishwasher will not operate. Found open fuse on main board. Installed new fuse and harness splice. Cycle tested fill, wash, drain and heat x3. All operating properly. ; used 1 8193762 (THERMAL FUSE-DISHWASHER) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Puyallup, WA 98375
Branden W.
Job Details:
01/12/2022
Customer concern is that dishwasher does not start. Found dishwasher fails to engage after pressing start or cancel. Reset control board. Cycle tested. All checks good.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45R6300AV/US
Near Tacoma, WA 98405
Cameron M.
Job Details:
01/12/2022
"Customer concern is that washer makes noise during spin cycle. Cycle tested unit 10x, found no mechanical issues. Advised customer on proper loading practices. Also advised customer on regular cleaning intervals for optimal performance. Advised customer on using high quality detergent for best wash results."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4816FW2
Near Garland, TX 75041
Jacob P.
Job Details:
01/12/2022
"Installed suspension rods. Noticed significant wobble and loud squeeling from belt during spin. Found belt stretched and drive pulley out of round. Replaced belt and drive pulley. Test cycled checks good. ; used 1 Wh01x24697 (Belt), and 1 W10721967 (Cam) from stock"
We serviced a
SAMSUNG DISHWASHER
Model DW80R7060US/AA
Near Gig Harbor, WA 98335
Branden W.
Job Details:
01/12/2022
Customer concern is that dishwasher produced LC error after previous service. Found fill hose not tight at inlet valve causing very small leak. Leaked into dishwasher leak tray and set off leak sensor causing error. Tightened fill hose. Dried water in tray. Cycle tested. All checks good. NO CHARGE
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED9470WW1
Near Parkland, WA 98445
Branden W.
Job Details:
01/12/2022
Customer concern is that dryer starts at 38 minutes on normal auto cycle and some time later says 55 minutes. Unit running too long. Moisture sensors responsive. Temperatures in range. Airflow in yellow on meter. Cycle tested on normal cycle with normal dryness level. Unit operating as designed at this time.
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ
Near Allen, TX 75002
Jacob P.
Job Details:
01/12/2022
"Customer concern unit leaking and soap not dissolving. Found no evidence of leak from dishwasher. Ran diagnostic cycle. Good fill, no motor function. No voltage to motor. Checked control, found loose connection at motor circuit mold connector. Reconnected. Tested unit, all checks ok."
We serviced a
GE DRYER-ELECTRIC
Model GTD65GBSJ3WS
Near Dallas, TX 75227
Jacob P.
Job Details:
01/12/2022
"Customer concern of unit not heating and making squeaking sound. Found debris in glide bearing causing noise. Removed debris. Test cycled unit, unable to verify no heat complaint. Advised customer that most likely part causing failure is coil valves. Replaced coil valves. Test cycled, all checks ok. ; used 1 279834 (2 COIL GAS VALVE SET) from stock"
We serviced a
GE WALL OVEN
Model ZET9050SH2SS
Near Rockwall, TX 75032
Jacob P.
Job Details:
01/12/2022
"Installed outer door glass and retainer. Tested unit, job complete"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB865GW0
Near Spanaway, WA 98387
Cameron M.
Job Details:
01/11/2022
"Unit not hooked up to utilities at time of service. Unit rear panel disassembled prior to service appointment. Customer concern is that washer beeps when trying to select cycle.F5e1 (lid switch fault) present via service mode. Found faulty lid switch, causing unit to not start cycle and beep repeatedly while trying to select cycle. Needs new lid switch. Installed new lid switch, tested unit. All checks good. Unable to fully test unit as unit is not hooked up to utilities. ; used 1 W10810403 (LID LOCK ASSY) from stock"
We serviced a
GE DISHWASHER
Model DDT700SSN2SS
Near Bonney Lake, WA 98391
Branden W.
Job Details:
01/11/2022
"Customer concern is that after dishwasher was moved, it does not power on. Found no neutral in power supply to dishwasher causing unit to not power. 120vac line to ground. 0vac line to neutral. Advised that electrician is needed to provide proper power supply to dishwasher. Unable to further test without being able to run dishwasher."
We serviced a
KENMORE DISHWASHER
Model 66513543N412
Near Puyallup, WA 98373
Branden W.
Job Details:
01/11/2022
Installed new adjuster kit and stops. All checks good.
We serviced a
KENMORE WASHER-TOPLOAD
Model 11025842400
Near Tacoma, WA 98406
Cameron M.
Job Details:
01/11/2022
"Customer concern is that washer leaks during fill portion of cycle. Found hole in drain pump, causing unit to leak during operation. Needs new drain pump. Installed new drain pump, cycle tested unit 3x. All checks good. Advised customer on using high quality detergent for best wash results. Also advised customer on regular cleaning intervals for optimal performance. Customer retained failed part as it was leaking. ; used 1 WP3363394 (PUMP-WATER) from stock"
We serviced a
GE DISHWASHER
Model GDF640HGM0WW
Near Milton, WA 98354
Branden W.
Job Details:
01/11/2022
Customer concern is that dishwasher does not drain. Found debris in drain pump causing unit to not drain. Cleared pump. Cycle tested. All checks good
We serviced a
GE WASHER-TOPLOAD
Model GTW335ASN1WW
Near McKinney, TX 75070
Jacob P.
Job Details:
01/11/2022
"Installed contro, board. Tested unit. Checks good. Job complete"
We serviced a
GE DRYER-ELECTRIC
Model GTD33EASK0WW
Near Dallas, TX 75212
Jacob P.
Job Details:
01/11/2022
Replaced timer knob and console. Tested unit. Checks good. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Lake Tapps, WA 98391
Branden W.
Job Details:
01/11/2022
Installed new lower spray arm. Cycle tested. All checks good. Left failed part with customer as it caused a leak.
We serviced a
KENMORE WASHER-TOPLOAD
Model WTW5000DW2
Near Tacoma, WA 98409
Cameron M.
Job Details:
01/11/2022
"Installed previously ordered gearcase, belt, pulley, hub,and tub ring. Cycle tested unit 3x all checks good"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45H7000EW/A2
Near Tacoma, WA 98404
Cameron M.
Job Details:
01/11/2022
"Customer concern is that dryer trips breaker two minutes into running cycle. Preformed airflow test passed (green). Checked supply voltage good 240v. Monitored amp draw during operation, unit never drew over 23amps during heat cycle. Found weak breaker, Advised customer electrician needed to replace 30 amp breaker."
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ0
Near Lakewood, WA 98498
Cameron M.
Job Details:
01/10/2022
"Customer concern is that oven does not heat. Tested continuity of element, good. Measured ohms of element, in range. Tested ohms of temperature sensor, in range. Preformed temperature checks, good. Found no mechanical issues at this time. Unit operating as designed. Advised customer on surface vs soaking temperatures. Also advised customer to monitor and call if issue persists."
We serviced a
MAYTAG RANGE
Model MGR6775BDS
Near Graham, WA 98338
Branden W.
Job Details:
01/10/2022
Customer concern is that lower oven does not bake. Unit disassembled prior to service. Found open ignitor causing unit to not bake. Replaced ignitor. Cycle tested to 350. All checks good. ; used 1 WB13K21 (OVEN IGNITER-12' LEAD W/NUTS) from stock
We serviced a
LG WASHER-FRONTLOAD
Model WM3360HWCA
Near Spanaway, WA 98387
Cameron M.
Job Details:
01/10/2022
"Customer concern is that washer overflows dishwasher drawer. Found debris in detergent dispenser hose , causing water to overflow dispenser drawer. Cleared debris, cycle tested unit. All checks good. Advised customer on using high quality detergent. Also advised customer on regular cleaning intervals for optimal performance."
We serviced a
GE RANGE
Model JBP35E0H3BB
Near Puyallup, WA 98375
Branden W.
Job Details:
01/10/2022
Installed new bake element. Cycle tested to 350. All checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Puyallup, WA 98375
Branden W.
Job Details:
01/10/2022
Customer concern is that dishwasher does not drain. Customer replaced drain pump. Found clogged airgap causing unit to not drain. Cleaned airgap. Cycle tested. All checks good.
We serviced a
GE DRYER-ELECTRIC
Model GTD72EBSN0WS
Near Tacoma, WA 98406
Cameron M.
Job Details:
01/10/2022
"Customer concern is that dryer starts cycle but doesn't heat. Preformed airflow test,passed(green). Found corroded connection to the element, causing unit to run cycle but not heat. Needs new wire spade. Installed new wire spade.cleaned and vacuumed inside of unit. and Preformed temperature checks. In range. Cleaned and calibrated moisture sensors. All checks good. ; used 1 279457 (WIRE-SPADE) from stock"
We serviced a
GE WALL OVEN
Model JT3500SF2SS
Near Frisco, TX 75034
Jacob P.
Job Details:
01/10/2022
"Installed previously cooling fan and board. Test cycled, all checks ok."
We serviced a
GE LAUNDRY CENTER
Model GUD24ESSM1WW
Near Puyallup, WA 98372
Branden W.
Job Details:
01/10/2022
Customer concern is that laundry center shakes after last visit. Leveled unit. Tested in spin cycle. All checks good. NO CHARGE.
We serviced a
GE DISHWASHER
Model GDT695SSJ2SS
Near Allen, TX 75002
Jacob P.
Job Details:
01/10/2022
"Installed previously ordered drain pump. Test cycled, all checks ok."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE50T5300C/A3
Near Wylie, TX 75098
Jacob P.
Job Details:
01/07/2022
"Customer concern of unit not heating. Found open heating element causing no heat. Replaced heating element. Test cycled, all checks ok. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock"
We serviced a
SAMSUNG RANGE
Model NE59J7650WS/AA
Near Tacoma, WA 98408
Cameron M.
Job Details:
01/07/2022
"Installed previously ordered thermostat. Cycle tested unit on all cooking settings, All checks good."
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model GHW9150PW1
Near Rockwall, TX 75087
Jacob P.
Job Details:
01/07/2022
"Customer concern of unit not draining intermittently. Found drain hose too far in wall causing no drain. Secured drain hose at proper depth. Test cycled, all checks ok."
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHWE200XW00
Near Dallas, TX 75214
Jacob P.
Job Details:
01/07/2022
"Customer concern of unit leaking intermittently. Test cycled, unable to verify leak. Found hose from dispenser to tub dirty causing poor seal. Cleaned hose and reseated. Test cycled, all checks ok."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA54R7600AC
Near Graham, WA 98338
Cameron M.
Job Details:
01/07/2022
"Customer concern is that washer continuously reminds Customer to run clean washer cycle. Unable to verify model and serial numbers, as Tag is heavily worn out. Cycle tested unit 10x, found no mechanical issues. Unit operating as designed. Advised customer to use high quality detergent. And running regular cleaning cycles for optimal performance."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE54R7600C/A3
Near Graham, WA 98338
Cameron M.
Job Details:
01/07/2022
"Customer concern is that dryer takes multiple cycles to dry clothes and clogged vent light on display comes on. Preformed airflow test, failed (yellow). Preformed temperature checks in range. Cleaned and calibrated moisture sensors. Found no mechanical issues at this time. Unit operating as designed. Advised customer to monitor and call if issue persists."
We serviced a
KENMORE WALL OVEN
Model 79047779401
Near Forney, TX 75126
Jacob P.
Job Details:
01/06/2022
"Installed previously ordered control board. Test cycled, all checks ok."
We serviced a
FRIGIDAIRE DRYER-ELECTRIC
Model GLEQ2152ES0
Near Frisco, TX 75034
Jacob P.
Job Details:
01/06/2022
"Customer concern of unit making loud noise. Found worn rear bearing and frayed belt. Replaced bearing and belt. Ran air flow test, vent is 100% restricted. Advised customer that vent from back of dryer to outside needs to be cleaned asap. ; used 1 5303281153 (REAR BEARING KIT), and 1 134503600 (BELT) from stock"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4800XQ2
Near Tacoma, WA 98445
Cameron M.
Job Details:
01/06/2022
"Installed previously ordered gearcase, belt and drive pulley. Cycle tested unit, all checks good"
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Puyallup, WA 98374
Branden W.
Job Details:
01/06/2022
"Customer concern is that dishwasher will stop before finishing cycle and does not respond. Found F5 E1 (door open) error stored. Cycle tested dishwasher, found door latch often not ending causing dishwasher to stop. Found door striker bent up causing poor contact with latch. Repositioned striker to make contact with latch. Cycle tested. All checks good."
We serviced a
WHIRLPOOL RANGE
Model GW399LXUSO5
Near Graham, WA 98338
Branden W.
Job Details:
01/06/2022
Customer concern is that oven takes a long time to heat up and sometimes pops. Found bake ignitor only drawing 2.6 amps causing long and weak ignition. Replaced ignitor. Cycle tested to 350. All checks good. ; used 1 WB13K21 (OVEN IGNITER-12' LEAD W/NUTS) from stock
We serviced a
SAMSUNG DISHWASHER
Model DW80R5060UG/AA 00
Near Spanaway, WA 98387
Branden W.
Job Details:
01/06/2022
Installed new door latch. Cycle tested. All checks good.
We serviced a
KENMORE DRYER-ELECTRIC
Model 11062902100
Near Puyallup, WA 98374
Branden W.
Job Details:
01/06/2022
"Customer concern is that dryer does not operate. Found motor bearing seizing causing motor to not start. Also found burned wiring at heating element and high limit thermostat. Also found worn belt and idler pulley. Needs new motor, blower wheel, wire terminals, idler pulley and belt. Declined to repair at this time."
We serviced a
GE DRYER-ELECTRIC
Model GTD65GBSJ3WS
Near Dallas, TX 75227
Jacob P.
Job Details:
01/06/2022
"Customer concern of dryer not heating. Cycle tested temps ?10, unit heats. Ran air flow test, passed. Unable to verify complaint at this time. Unit functioning as designed."
We serviced a
GE DISHWASHER
Model GDF570SSJ2SS
Near Carrollton, TX 75007
Jacob P.
Job Details:
01/05/2022
"Installed previously ordered ui board. Test cycled, all checks ok."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV50F9A7EVP/A2
Near Sumner, WA 98391
Branden W.
Job Details:
01/05/2022
Customer concern is that dryer intermittently makes noise. Found wobbling right rear drum roller causing noise. Replaced roller and shaft. Cleaned and lubed other rollers. Vacuumed inside of dryer. Performed airflow test. Test failed (red). Advised that dryer duct from wall to outside needs to be cleaned asap. ; used 1 DC97-16782A (DRUM ROLLER) from stock
We serviced a
SAMSUNG DISHWASHER
Model DW80K7050UG/AA 02
Near Sumner, WA 98391
Branden W.
Job Details:
01/05/2022
"Arrived for repair appointment, was told that unit has been fixed. No repair needed."
We serviced a
AMANA WASHER-TOPLOAD
Model NTW4516FW3
Near Mesquite, TX 75150
Jacob P.
Job Details:
01/05/2022
"Customer concern of unit not starting. Found unit stuck in cycle. Canceled cycle. Test cycled all components, all checks ok."
We serviced a
GE LAUNDRY CENTER
Model GUD24ESSM1WW
Near Puyallup, WA 98372
Branden W.
Job Details:
01/05/2022
Customer concern is that washer would not stop spinning. Tested through diagnostic cycle. No failures found. Cycle tested through speed wash with a load. Unable to reproduce issue at this time. Found dryer duct not hooked up to wall vent. Connected and taped vent. Advised to call if issue returns.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model GEQ8811LW0
Near Puyallup, WA 98374
Branden W.
Job Details:
01/05/2022
"Customer concern is that dryer does not heat. Found open thermal cutoff causing unit to not heat. Replaced thermal cut off and high limit thermostat. Performed airflow test. Test failed (red). Pulled dryer out so duct is not crushed, cleaned exterior flap. Performed airflow test again. Test passed (yellow). Advised to replace and position duct so it is straight from dryer to wall and not crushed. Vacuumed inside of dryer. ; used 1 279769 (THERMAL CUTOFF) from stock"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MTW6600TQ0
Near Gig Harbor, WA 98332
Cameron M.
Job Details:
01/04/2022
Installed previously ordered drain pump and bearing asm. Cycle tested unit all checks good
We serviced a
GE WASHER-FRONTLOAD
Model GFW550SSN0WW
Near Garland, TX 75043
Jacob P.
Job Details:
01/04/2022
"Customer concern of multiple buttons unresponsive on console. Found ui board unmounted causing buttons to be unresponsive. Secured ui board in console. Test cycled, all checks ok."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV419AEW/XAA
Near Grand Prairie, TX 75051
Jacob P.
Job Details:
01/04/2022
"Customer concern of unit not heating. Found open heating element causing no heat and seized idler pulley. Replaced heating element and idler pulley. Test cycled, all checks ok. ; used 1 DC93-00634A (IDLER ASSEMBLY), and 1 DC97-14486A (ELEMENT ASSEMBLY) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF560SAFB2
Near Puyallup, WA 98372
Branden W.
Job Details:
01/04/2022
"Customer concern is that dishwasher does not wash. Found 120v to wash pump, no movement from pump. Needs new wash pump and grommet. Declined to repair at this time."
We serviced a
MAYTAG DISHWASHER
Model MDB7749AWM2
Near Gig Harbor, WA 98335
Cameron M.
Job Details:
01/04/2022
"Customer concern is that dishwasher does not power or start cycle. Found open thermal fuse, causing unit to not power and start cycle. Needs new thermal fuse. Installed thermal fuse, cycle tested unit 3x. All checks good ; used 1 W10258275 (BI-METAL THERMAL FUSE) from stock"
We serviced a
KENMORE WASHER-FRONTLOAD
Model 11042924200
Near Tacoma, WA 98404
Cameron M.
Job Details:
01/04/2022
"Installed sears provided main board, cycle tested unit. All checks good. Advised customer on using high quality detergent. Also advised customer on regular cleaning intervals for optimal performance."
We serviced a
LG WASHER-FRONTLOAD
Model WM3770HVA
Near Allen, TX 75002
Jacob P.
Job Details:
01/03/2022
"Installed previously ordered door lock and strike. Test cycled, all checks ok."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE60M9900V/A3
Near McKinney, TX 75070
Jacob P.
Job Details:
01/03/2022
"Customer concern of unit not heating. Found open cut off causing no heat. Replaced cut off. Test cycled, unit now heats. Ran air flow test, failed. Advised customer that vent from back of dryer to outside needs to be cleaned. ; used 1 DC96-00887C (THERMAL CUT-OFF) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGBD2438PF6A
Near McKinney, TX 75071
Jacob P.
Job Details:
01/03/2022
"Installed previously ordered spray arm. Test cycled, all checks ok."
We serviced a
GE DRYER-ELECTRIC
Model DCVH480EK0WW
Near Tacoma, WA 98445
Cameron M.
Job Details:
01/03/2022
"Installed previously ordered idler pulley and front right roller. Cycle tested unit, all checks good. Preformed airflow test failed (yellow ) . Advised customer dryer vent duct needs to be cleaned."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8300SW0
Near DuPont, WA 98327
Cameron M.
Job Details:
01/03/2022
"Installed previously ordered main control board. Cycle tested unit, all checks. Preformed airflow test. Failed (yellow). Advised customer dryer vent duct needs to be cleaned."
We serviced a
KENMORE WASHER-FRONTLOAD
Model 79640518900
Near Gig Harbor, WA 98335
Branden W.
Job Details:
01/03/2022
Customer concern is that washer will not power on. Has to unplug unit and replug to use it. Found failed control board failing to store energy. New control board is discontinued. Unable to repair.
We serviced a
KENMORE DRYER-ELECTRIC
Model 11065132411
Near Bonney Lake, WA 98391
Branden W.
Job Details:
01/03/2022
"Customer concern is that dryer does not operate after moving to new home. Found no voltage at outlet causing unit to not operate. Breaker not tripped. Reset breaker several times, still no power. Advised that electrician is needed."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5000EW/A3 04
Near Dallas, TX 75235
Jacob P.
Job Details:
01/03/2022
"Customer concern of unit not working. Tested voltage, 0v from L1 to L2. 120v between L1 to N and L2 to N. Advised customer electrician is needed to fix power supply to unit."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED7120HW0
Near Rockwall, TX 75032
Jacob P.
Job Details:
01/03/2022
"Customer concern of no heat. Found open heating element causing no heat. Replaced heating element. Test cycled, all checks ok. ; used 1 WP3387747 (ELEMENT) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US2A
Near Dallas, TX 75216
Jacob P.
Job Details:
01/03/2022
"Customer concern of unit not draining. Found plug still installed in garbage disposal causing no drain. Removed plug. Test cycled, all checks ok."
We serviced a
MAYTAG DISHWASHER
Model MDB7749AWB2
Near Rowlett, TX 75089
Jacob P.
Job Details:
01/03/2022
"Installed previously ordered console and cap. Test cycled, all checks ok."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DW4
Near Graham, WA 98338
Cameron M.
Job Details:
01/03/2022
"Customer concern is that washer produces LF error code. Found F8e1 (long fill) present via service mode. Found sticking inlet valve, causing unit to not fill at proper rate, and produce LF error. Needs new inlet valve. Installed inlet valve, cycle tested unit. All checks good. Advised customer on using high quality detergent for best wash results. ; used 1 W11165546 (VALVE) from stock"
We serviced a
GE DISHWASHER
Model GDF640HSM2SS
Near Spanaway, WA 98387
Branden W.
Job Details:
12/31/2021
"Customer concern is that dishwasher does not operate. Console is dead. Found no response between UI and main boards. Reseated connection, reset control board. Reapplied power to dishwasher. Unit no operating properly. Test cycle in service cycle and quick cycle. All checks good at this time. If issue returns, UI board will need to be replaced."
We serviced a
KENMORE DRYER-ELECTRIC
Model 11062722100
Near Buckley, WA 98321
Branden W.
Job Details:
12/31/2021
Customer concern is that dryer takes multiple cycles to dry. Found dryer fails airflow test. Poor airflow causing dryer to take too long to dry. Found lint buildup inside of dryer lint chute causing poor airflow. Vacuumed inside of dryer. Also replaced paper venting duct with foil. Cycle tested dryer checks good. Advised duct from floor to outside needs to be cleaned asap. ; used 1 BTD48 ( 4: X 8' FLEX DUCT) from stock
We serviced a
SAMSUNG DISHWASHER
Model DW80K7050UG/AA 02
Near Sumner, WA 98391
Branden W.
Job Details:
12/31/2021
Customer concern is that dishwasher overfilled and leaked from front and produced error code. Dishwasher unmounted and unplugged prior to service. Cycle tested x5. Unable to get unit to overfill or leak. Did find dishwasher undeveloped leaning forward. This is likely cause of leak. Raised front of dishwasher 3/4 inch to level. All checks good at this time.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB865GW0
Near Bonney Lake, WA 98391
Branden W.
Job Details:
12/31/2021
Customer concern is that washer intermittently does not operate and lid lock flashes. Also has intermittently made noise from drive system. Found failed lid lock causing unit to not operate. Unable to verify noise. Cycle tested numerous times. Replaced lid lock. All checks good. ; used 1 W10810403 (LID LOCK ASSY) from stock