We serviced a
SAMSUNG RANGE
Model NX58H5600SS/AA 02
Near Tacoma, WA 98444
Cameron M.
Job Details: 02/22/2022
"Customer concern is that oven does not heat on either baking or broil. Tested amp draw of ignitors broil good 3.26amps. Found failed bake . Needs new ignitor. Installed ignitor, cycle tested unit 3x. Preformed temperature checks, in range. All checks good. Advised customer on surface vs soaking temperatures. ; used 1 WB13K21 (OVEN IGNITER-12' LEAD W/NUTS) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4651AWS
Near Tacoma, WA 98446
Cameron M.
Job Details: 02/22/2022
"Customer concern is that dishwasher does not complete cycle unit shuts down roughly ten minutes into cycle cycle tested unit 10x, was unable to duplicate customer concern of unit shutting down mid cycle. Found inner door panel and damper separating, causing intermittent leak during operation. Also found Signs of over suds conditions, causing unit to leak during operation. Found heavy sludge build-up in flood switch, causing flood switch to not function properly. Needs new inner door panel. Part shows NLA ahs to supply. Advised customer may take time to receive part. ; ordrng 1 99002970 (DOOR, INNER (W/DAMPER))"
We serviced a
GE WASHER-FRONTLOAD
Model WPDH8800J0WW
Near Dallas, TX 75205
John
Job Details: 02/22/2022
Customer concern unit not powering on. Found control board and UI board voltage checks out of range. Needs new control board and UI board. AHS to supply parts.; ordrng 1 WH12X0388 (Power board) and 1 WH12X10387 (Control board)
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5000EW/A3
Near Dallas, TX 75241
John
Job Details: 02/22/2022
"Customer concern dryer is shutting down after approximately 4 minutes. Customer advised that it just started happening while drying a large comforter on bedding cycle (sensor dry). While removing comforter I noticed the outside of it was dry while the inside still wet. Customer advised that she had not shaken out the comforter to bring the wet portion to the outside. Once the comforter was shaken out and placed back into the dryer, it run without problem. I advised Customer that the cycles with the orange band around them are cycles that rely on moisture sensors inside of the drum to regulate how dry the clothes are getting. If there is no moisture touching them they will stop the cycle. Machine functioning as designed."
We serviced a
GE WASHER-TOPLOAD
Model WHDSR315D0WW
Near Mesquite, TX 75181
John
Job Details: 02/22/2022
"Customer concern washer making loud noise while spinning. Found Transmission making grinding noise and leaking oil. Needs new Transmission, Belt, Wash Nut, Coupling Nut, and Tub Seal. AHS to supply parts.; ordrng 1 WH38X10002 (Transmission) and 1 WH1X2026 (Belt) and 1 WH2X1193 (Wash nut) and 1 WH49X10042 (Coupling nut) and 1 WH02X10383 (Tub seal)"
We serviced a
LG WASHER-FRONTLOAD
Model WM3700HVA/01
Near Garland, TX 75043
John
Job Details: 02/22/2022
Customer concern washer not draining. Found drain getting proper voltage snd rattling but not draining. Opened debris catch on drain pump and found broken piece of impeller. Needs new drain pump.; ordrng 1 AHA75853804 (Drain pump)
We serviced a
SAMSUNG DISHWASHER
Model DW80K7050US/AA 03
Near Bonney Lake, WA 98391
Branden W.
Job Details: 02/22/2022
Installed new inlet valve. Cycle tested. All checks ok. Left failed part with customer as it caused a water leak.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW6230HW0
Near Lake Tapps, WA 98391
Branden W.
Job Details: 02/22/2022
"Installed new belt, pulley, main control and inlet valve. Performed calibration. Cycle tested. All checks good at this time."
We serviced a
SAMSUNG RANGE
Model NE59N6630SS/AA
Near Tacoma, WA 98406
Cameron M.
Job Details: 02/22/2022
"Customer concern is that range display is rapidly flashing through leds . Found failed display, causing unit to rapidly flash function leds of display. Needs new display. Follow up visit scheduled for 3/10 1-5; ordrng 1 DG07-01005A (LED DISPLA)"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11027082604
Near Tacoma, WA 98406
Cameron M.
Job Details: 02/22/2022
"Installed sears provided main control, cycle tested unit 3x. All checks good"
We serviced a
KENMORE DRYER-ELECTRIC
Model 11069822801
Near Fircrest, WA 98466
Cejay
Job Details: 02/22/2022
"Customer concern is that dryer does not turn on. Found open thermal fuse causing dryer not to start, needs new thermal fuse. Installed new thermal fuse. Cycle tested unit, all checks good ; used 1 WP3392519 (FUSE-THRML) from stock"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11045091400
Near Gig Harbor, WA 98332
Cejay
Job Details: 02/22/2022
"Customer concern is that washer does not drain and shows F11 code. Cycle tested unit drain and spin, no issues.Ran diagnostics cycle, no issues.Cycle tested unit rinse and spin, no issues.Checked voltage at MCU 120v. Checked all harness connections at MCU, motor and CCU.Washer is working as designed At this time. Advised customer if issues persists to call and schedule another appointment."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE50R5200W/A3
Near Tacoma, WA 98498
Cameron M.
Job Details: 02/22/2022
"Customer concern is that dryer does not heat. Preformed airflow test failed (red). Found open heating element, causing unit to run without heating. Needs new heating element. Requires auth. ; ordrng 1 DC97-14486A (ASSY DUCT HEATER)"
We serviced a
KENMORE DRYER-ELECTRIC
Model 11096588210
Near Tacoma, WA 98444
Cameron M.
Job Details: 02/22/2022
"Customer concern is that dryer timer does not advance during sensor dry. Preformed airflow test failed (yellow). Cleand and calibrated moisture sensors. Cycle tested unit 3x. timer has faulty contacts, Causing timer to not advance time during sensor dry Cycle. Needs new timer. Requires auth. ; ordrng 1 WP3398194 (timer)"
We serviced a
KITCHENAID COOKTOP
Model JGP329SET1SS
Near Irving, TX 75063
Patrick
Job Details: 02/22/2022
"Customer concern unit leaking gas. Unit hot on arrival as cooking just completed. Leak appears to be coming from regulator attachment at bottom of unit. Must replace regulator, possible leak from burner valve as well. Retest once regulator is replaced and unit is cool.; ordrng 1 WB19T10078 (Regulator)"
We serviced a
GE DISHWASHER
Model GDF610PSJ2SS
Near Coppell, TX 75019
Patrick
Job Details: 02/22/2022
"Customer concern, no operation from keypad. Confirmed. Found diag led on main control steady on, software error. Cycled power, unit began operating. All keys function. Must replace main control. ; ordrng 1 WD21X24900 (Main control)"
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW8400TW03
Near Sachse, TX 75048
John
Job Details: 02/22/2022
Customer concern washer leaking water. Washer was full over capacity when I arrived. Emptied and drained unit. Cycle tested all checks good. Found stack of Bobby pins in front of door boot drain holes causing excess water not to drain and to pool up against inside of door boot causing leak from boot. Removed Bobby pins and advised Customer about proper load size for their machine. Unit functioning as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Coppell, TX 75019
Patrick
Job Details: 02/22/2022
"Customer concern, dropping from door during cycle. Confirmed issue. Found unit badly out of square preventing door from sealing cleanly. Squared unit and tested. Seems to be all good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM2
Near Frisco, TX 75034
Patrick
Job Details: 02/22/2022
"Customer concern, unit still not cleaning dishes. Found faulty motor causing lack of water pressure during wash causing poor results. Must replace sump assy. ; ordrng 1 W10837026 (Pump&motor), states that autho needed"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45H7000EW/ A2
Near Frisco, TX 75035
Patrick
Job Details: 02/22/2022
Customer concern unit taking too long to dry. Found clogged house vent causing issue. Passed test when disconnected. Recommend customer have vent professionally cleaned.
We serviced a
KENMORE WASHER-TOPLOAD
Model 79631522211
Near Dallas, TX 75240
John
Job Details: 02/21/2022
Installed previously ordered transmission. Found wash nut to be stripped and unable to reuse. Needs new wash nut.; ordrng 1 4020FA4208J (Wash nut)
We serviced a
GE DISHWASHER
Model GDF610PSJ4SS
Near Carrollton, TX 75007
John
Job Details: 02/21/2022
Came to install control board. Found control board to be in serviceable condition but found UI to be not allowing unit to power on. Needs new UI Board.; ordrng 1 WD21X23462 (UI Board)
We serviced a
GE RANGE
Model JBP35DOK3BB
Near Garland, TX 75043
Patrick
Job Details: 02/21/2022
Replaced rf element and socket. Replaced lr element and socket. Tested unit. All checks good
We serviced a
KENMORE WASHER-TOPLOAD
Model 110.23832100
Near Irving, TX 75063
John
Job Details: 02/21/2022
Customer concern washer will not drain or spin. Found burnt wires on timer causing unit not to drain or spin. Needs new timer.; ordrng 1 WP661649 (Timer)
We serviced a
GE RANGE
Model JBP26W0B4WW
Near Spanaway, WA 98387
Branden W.
Job Details: 02/21/2022
Customer concern is that oven bake element caught fire. Found shorted element. Needs new element. Advised to leave unit unplugged. Next appointment 2/24 1-5; ordrng 1 WB44T10011 (range oven bake elem)
We serviced a
LG WASHER-FRONTLOAD
Model WM9000HVAI
Near University Place, WA 98466
Cejay
Job Details: 02/21/2022
Installed previously ordered drain pump. Cycle tested unit all checks good
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB725BW0
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 02/21/2022
"Installed previously ordered outer tub, control and hub , cycle tested unit 3x. All checks good."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC565FW1
Near Puyallup, WA 98372
Cejay
Job Details: 02/21/2022
Customer concern is that washer is not spinning. Shifter system failure fault via service mode.found failed actuator causing basket not to spin. Needs new actuator. Follow up scheduled for 03/07 8-12pm; ordrng 1 W10913953 (actuator)
We serviced a
GE WALL OVEN
Model JTP86S0H3SS
Near Puyallup, WA 98371
Branden W.
Job Details: 02/21/2022
Customer concern is that oven does not heat. Found open bake element causing unit to not heat. Needs new element. Next appointment 2/25 8-12; ordrng 1 WB44T10018 (element bake (3400w))
We serviced a
LG WASHER-FRONTLOAD
Model WM3670HWA
Near Tacoma, WA 98404
Cameron M.
Job Details: 02/21/2022
"Installed previously ordered drain pump, cycle tested unit 3x. All checks good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM0
Near Edgewood, WA 98372
Branden W.
Job Details: 02/21/2022
"Customer concern is that dishwasher does not operate and produces F2 E2 (communication failure) error code. Found main board only sends 2.2vdc to user interface (should be 5vdc). Also found display segment burned out on interface display board. Also found vent leaking water between door panels. Needs new main control, user interface and vent assembly. Next appointment 2/25 10-2; ordrng 1 W10751502 (elect control board) and 1 W10917737 (housing-ui) and 1 WPW10428211 (vent asm)"
We serviced a
FRIGIDAIRE RANGE
Model LGGF3043KFR
Near Lake Tapps, WA 98391
Branden W.
Job Details: 02/21/2022
"Customer concern is that oven does not heat and right rear burner does not ignite. Found failed spark ,odule causing no spark to burner, found broken screws to burner bases. Also found broken bake ignitor causing no ignition for bake. Needs new burner base, spark module, ignitor, screws and harness. Next appointment 2/25 10-2; ordrng 1 316489403 (ignitor,burner) and 1 5304508269 (spark module kit) and 1 316536622 (ignitor/orifice as) and 4 316540900 (screw)s and 4 316240600 (screw)s and 1 5304494425 (harness)"
We serviced a
KENMORE RANGE
Model 790.78763407
Near Tacoma, WA 98405
Cameron M.
Job Details: 02/21/2022
"Installed previously ordered door handles, cycle tested unit 3x. All checks good"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS5
Near Enumclaw, WA 98022
Cejay
Job Details: 02/21/2022
Customer concern is that dishwasher door pops open. Could not reproduce error. Check dishwasher for errors via service mode. None found. Service pointer about issue all checks good. Found insulation binding door cable possibly causing door not to close all the way.Removed insulation from door cable. Cycle tested unit it multiple times with no issues. Advised customer if issues persists to call and schedule another appointment.
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Irving, TX 75062
John
Job Details: 02/21/2022
Installed previously ordered inlet valve. Attempted to install drawer track but customer request I wait till return trip so they have time to widen opening for dishwasher in order to Uninstaller unit for service. Unit also has clogged and restricted upper and lower spray arms. Needs new spray arms.; ordrng 1 W11101428 (Lower spray arm) and 1 WPW10448645 (Upper spray arm)
We serviced a
GE DISHWASHER
Model GSD2100V70BB
Near Richardson, TX 75081
Patrick
Job Details: 02/21/2022
Replaced motor assy. Tested unit. All checks good.
We serviced a
GE OTHER
Model JVM1640BJ03
Near Wylie, TX 75098
Patrick
Job Details: 02/21/2022
"Customer concern, dead buttons on keypad, melted door panel. 7,8, and 9 do not register when pressed. Must replace ui, main board, and outer door skin. Ahs must supply parts.; ordrng 1 WB27X10718 (Smart board) and 1 WB27X10719 (Keypad) and 1 WB55X10813 (Door outer)"
We serviced a
GE WASHER-TOPLOAD
Model GTW330ASK4WW
Near Dallas, TX 75210
John
Job Details: 02/21/2022
"Customer concern washer continuously filling machine when turned off. Found inlet valve not closing properly causing water to flow into machine when powered off. Needs new inlet valve,; ordrng 1 WH13X26534 (Inlet valve)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Bonney Lake, WA 98391
Cejay
Job Details: 02/21/2022
"Installed previously ordered seal, vent and door gasket. Front panel not installed due to wrong color. Needs stainless steel door panel. Follow up scheduled for 03/09 8-12pm; ordrng 1 W11174872 (panel)"
We serviced a
GE WASHER-TOPLOAD
Model WPGT9350C0PL
Near Rockwall, TX 75087
Patrick
Job Details: 02/21/2022
"Customer concern, unit noisy during agitate. Tested empty, no fault detected. Tested under load, loud grinding noise from agitator, minimal wash motion. Disassembled, found splines on agitator heavily worn causing noise. Must replace agitator. ; ordrng 1 WH43X10027 (Pulsation asm)"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA52M7750AV/A4 01
Near Sachse, TX 75048
Patrick
Job Details: 02/21/2022
"Customer concern, clothes at after cycle finishes. Found unit dripping constantly. Failed inlet valve causing unit to malfunction. Must replace inlet valve. ; ordrng 1 DC97-15459G (VALVE WATER;AC110-127V,RUBBER SEALING, 5)"
We serviced a
GE WALL OVEN
Model PT7550SF2SS
Near Puyallup, WA 98375
Branden W.
Job Details: 02/21/2022
"Customer concern is that upper oven did not heat up. Cycle tested all components for both upper and lower ovens, all fans and elements operating properly. Cycle tested upper to 425 on convection and lower to 350 standard bake. Performed recalibration with newfi. All checks good."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model LET8648LW0
Near Dallas, TX 75214
John
Job Details: 02/21/2022
Customer concern dryer is not drying fast enough. Vent checked unit without home vent attached (green). Vent checked unit with home vent attached (green). Temp checks in range (140-185). Machine functioning as designed.
We serviced a
FRIGIDAIRE DISHWASHER
Model LFBD2409LF2B
Near Tacoma, WA 98445
Cameron M.
Job Details: 02/21/2022
"Customer concern is that dishwasher overflows from airgap. Cycle tested unit Found clogged airgap, causing unit to overflow airgap during drain portion of cycle. Cleared debris from airgap and hose to disposal. Cycle tested unit 3x, all checks good. Advised customer on clearing dishes before using dishwasher. Also advised customer on using high quality detergent for best wash results. Also advised customer on regular cleaning intervals for optimal performance."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX655DW1
Near Bonney Lake, WA 98391
Cejay
Job Details: 02/21/2022
"Installed previously ordered lid, hinge, and screws. Swapped lid strike. And removed coins from under wash plate. Cycle tested washer. All checks good"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW7120HW0
Near Spanaway, WA 98387
Branden W.
Job Details: 02/21/2022
"Customer concern is that washer says it is due for yearly service. Performed diagnostic cycle, leveled washer. Performed recalibration. All checks good."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model LE5550XTW0
Near Carrollton, TX 75007
Patrick
Job Details: 02/18/2022
"Customer concern, unit not heating. Found hi limit start blown must replace there'll cut out of from truck stock. Found torn plastic discharge duct. Must replace from truck stock. ; ordrng 1 279769 (Thermal cut out) and 1 Btd48 (Duct)"
We serviced a
LG WASHER-TOPLOAD
Model WT7300CV
Near Wylie, TX 75098
John
Job Details: 02/18/2022
"Customer concern washer not coming on (no power). Upon pressing the power button the unit powers on. Ran test cycle, no issues found. Customer states, 'I have been holding my finger on the start button and its not working.' Advised Customer that he must power on unit before attempting to run it. Machine functioning as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM2
Near Frisco, TX 75034
Patrick
Job Details: 02/18/2022
"Replaced spray arms, tested unit. Both spray arms turning. All checks ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204DSS0
Near Frisco, TX 75034
Patrick
Job Details: 02/18/2022
Replaced control. Tested unit. All checks good
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB835DW4
Near Tacoma, WA 98406
Cejay
Job Details: 02/18/2022
Customer concern is that dryer does not heat. Preformed airflow test failed (yellow) found open element causing dryer not to heat. Needs new element. Installed new element. Cycle tested unit all checks good. Advised customer dryer ducts need service to allow for proper airflow; used 1 WP3387747 (ELEMENT) from stock
We serviced a
KITCHENAID DISHWASHER
Model KUDP02CRBL2
Near Rowlett, TX 75088
John
Job Details: 02/18/2022
Installed previously ordered door seal. Cycle tested all checks good.
We serviced a
GE RANGE
Model JB640DR4BB
Near Forney, TX 75126
John
Job Details: 02/18/2022
Installed previously ordered infinite switch and control board. Cycle tested all checks good. Was unable to reuse face plate from old control board. Needs new graphics faceplate.; ordrng 1 WB27T11005 (FACEPLATE GRAPHICS (BK))
We serviced a
WHIRLPOOL DISHWASHER
Model GU3600XTVB2
Near Forney, TX 75126
John
Job Details: 02/18/2022
"Customer concern dishwasher leaking water f4om underneath unit. Found worn diverter valve seal, causing water to leak from sump assy. Needs new sump assy.; ordrng 1 WPW10056309 (Pump & motor)"
We serviced a
FRIGIDAIRE DISHWASHER
Model PLD4375RFC0
Near Dallas, TX 75253
John
Job Details: 02/18/2022
Installed previously ordered drain pump. Tested heating element. All checks good. Advised Customer about using rinse aid and it's benefit to the drying of dishes. Unit functioning as designed.
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHWC7500YW 0
Near Tacoma, WA 98403
Cejay
Job Details: 02/18/2022
Installed previously ordered bellow. Could not test unit as it was unistalled. Advised customer is there are any issues to call and schedule another appointment.
We serviced a
KENMORE DISHWASHER
Model 66512093K210
Near Puyallup, WA 98374
Cejay
Job Details: 02/18/2022
Installed previously ordered heater. Confirmed repair via service mode. All checks good
We serviced a
GE WASHER-TOPLOAD
Model GTWS8350HWS
Near Irving, TX 75062
Jorge
Job Details: 02/18/2022
"Installed previously ordered inlet valve and hose . Installed parts, tested unit and all checks good to manufacturer's proper functions at this time."
We serviced a
GE DRYER-ELECTRIC
Model GTD84ECSN1WS
Near Graham, WA 98338
Cejay
Job Details: 02/18/2022
Customer concern is that dryer is not heating. Preformed airflow test pass (green) found failed heater wire connection. Installed new wire connector. Cycle tested unit all checks good
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45R6300AV/US
Near Dallas, TX 75211
Jorge
Job Details: 02/18/2022
Installed previously ordered drain pump assembly. Cycle tested unit and all checks good to manufacturer's proper functions at this time
We serviced a
HOTPOINT WASHER-TOPLOAD
Model VBXR1090DBWW
Near Dallas, TX 75219
Jorge
Job Details: 02/18/2022
Customer concern unit is loud. Found worn out transmission and bearing causing unit to be loud. Need to replace transmission with bearing kit for proper functions ; ordrng 1 WH2X1198 (Tub bearing) and 1 WH38X10002 (Transmission)
We serviced a
LG RANGE
Model LDG4315ST/00
Near Mesquite, TX 75149
Jorge
Job Details: 02/18/2022
"When opened box found igniter broken. Tried to install igniter from van stock, also defective, luckily we stock 2 igniter in van. Installed igniter(#X002ZZ45TL) Tested and all checks good to manufacturer's proper functions at this time; used 1 X002ZZ45TL (Igniter) from stock"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF219ANW/XAA
Near Mesquite, TX 75149
John
Job Details: 02/18/2022
Arrived to install parts from Sears. Unit needs drain pump. Unit too damaged by rust to complete repair.
We serviced a
GE DISHWASHER
Model GSD5560G01SS
Near Murphy, TX 75094
Patrick
Job Details: 02/18/2022
On site to install upper rack speed by AHS. Part will not fit unit as rollers are incompatible. Return rack. Must order upper rack roller kit. Also found rinse air cap missing. Must replace; ordrng 1 WD12X10327 (Dishwasher roller and stud kit (4pack)) and 1 WD12X24238 (Cap fill)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHV0
Near Murphy, TX 75094
Patrick
Job Details: 02/18/2022
Replaced adjusters tested unit. Found wrong clip ordered for rack tines. Must order clip.; ordrng 1 WPW10082853 (Pivot-tine)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DW4
Near Spanaway, WA 98387
Cejay
Job Details: 02/18/2022
Was unable to pull washplate. Wash plate will need to be cute out in order to complete repair. Needs new wash plate and bolt.; ordrng 1 W10902814 (washplate) and 1 W10752187 (screw)
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW5620HW1
Near Richardson, TX 75082
Patrick
Job Details: 02/18/2022
"Customer concern, front bellows clamp fell out of place. Found clamp improperly installed. Corrected. Tested unit loaded with load of whites, good tumble, good drain, good spin."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8300SW2
Near Sachse, TX 75048
John
Job Details: 02/17/2022
Installed previously ordered belt and motor pully. Cycle tested all checks OK.
We serviced a
FRIGIDAIRE RANGE
Model FEF336BCH
Near Rowlett, TX 75089
John
Job Details: 02/17/2022
"Installed previously ordered FR and FL elements. Still not working. Voltage check each one getting 50-60 V. Replaced FR and FL infinite switch. Cycle tested all checks OK.; used 1 316436000 (INFINITE SWITCH, SMALL ELEME), and 1 316436001 (INFINITE SWITCH, LARGE ELEME) from stock"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WA45T3200AW
Near Dallas, TX 75233
Jorge
Job Details: 02/17/2022
Customer concern that washer not finishing cycle. Found the rods and springs to the machine worn out causing unit to get unbalanced and stop in the middle of a cycle. Needs rods and springs for proper functions; ordrng 4 DC97-16350S (Rod and springs)s
We serviced a
ELECTROLUX DRYER-ELECTRIC
Model EIED50LIW0
Near Graham, WA 98338
Cejay
Job Details: 02/17/2022
Installed previously ordered heater. Cycle tested unit all checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW6800WL1
Near Puyallup, WA 98375
Cejay
Job Details: 02/17/2022
Installed previously ordered drain pump. Cycle tested unit all checks good
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS0
Near Puyallup, WA 98374
Cejay
Job Details: 02/17/2022
Installed previously ordered pump and motor assembly. Cycle tested unit. All checks good
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW7232HC0
Near Garland, TX 75040
John
Job Details: 02/17/2022
Customer concern washer making loud noise. And stopping. Out machine in service mode to test components. All checks good. Ran unbalanced detection and machine shook violently. Re-leveled unit. Machine functioning as designed.
We serviced a
GE WASHER-TOPLOAD
Model WSLS1500H2WW
Near Dallas, TX 75209
Jorge
Job Details: 02/17/2022
Installed previously ordered pressure switch and hose.(Old parts were left with customer)Cycle tested and had to remove and reinstall closet door where unit is located. All checks good at this time.
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW9151YW00
Near Lakewood, WA 98499
Cejay
Job Details: 02/17/2022
"Customer concern is washer is not completing cycle and is making a loud sound during operation. Found shipping bolts still installed in washer. Found damaged pully wheel. And failed bearing in motor. Needs new motor, pully wheel and nut. Requires Auth ; ordrng 1 WPW10315848 (motor-drve) and 1 WP8540088C (pulley) and 1 WPW10283361 (nut)"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE45T3200W/A3
Near Spanaway, WA 98387
Cejay
Job Details: 02/17/2022
Customer concern is that dryer is not heating. Preformed airflow test failed (yellow) tested resistances on element and operating thermostat and thermal cutoff All good. Thermistor resistances also good. Found loose connection at board to heater relay. Repeated connection cycle tested unit all checks good.
We serviced a
FRIGIDAIRE DISHWASHER
Model PDW78880J01SS
Near Dallas, TX 75231
John
Job Details: 02/17/2022
Customer concern dishwasher leaking. Found drain plug in disposal still installed with no high loop on drain line causing water to back up in unit causing leak. Also found wiring underneath unit twisted together with no wire nuts. Removed drain plug from disposal and added high loop. Added wire nuts to wiring underneath unit. Cycle tested all ch3cks OK.
We serviced a
LG DRYER-ELECTRIC
Model DLEX3700V
Near Frisco, TX 75035
Patrick
Job Details: 02/17/2022
"Customer concern, taking too long to drive. Discharge temp 150*on high. Soft fail on air flow test. D80 error code at end of cycle. This denotes 80% blockage in venting. Vent has already been professionally cleaned. Recommend replace inlet thermistor, outlet thermistor, and main control. ; ordrng 1 EBR85130503 (Control) and 1 6323EL2001B (Thermistor)"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV48H7400EW/A2
Near Irving, TX 75062
Patrick
Job Details: 02/17/2022
"Customer concern, unit will not heat. Verified concern. Found open element and seized idler pulley combined with poor air flow causing condition. Must replace element and idler. Authorization: 297epca; used 1 DC97-14486A (Element), and 1 DC93-00634A (Idler) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model DU915PWPS2
Near Dallas, TX 75229
Patrick
Job Details: 02/17/2022
Replaced console. Tested unit. All checks good
We serviced a
GE COOKTOP
Model JGP97DSEK2SS
Near Sachse, TX 75048
Patrick
Job Details: 02/16/2022
Replaced igniter harness. Tested unit. All checks good
We serviced a
SAMSUNG WALL OVEN
Model NV51K6650SG/AA
Near Rowlett, TX 75089
Patrick
Job Details: 02/16/2022
Removed control. Advised customer to leave breaker turned off. ; O-emld tckt
We serviced a
GE RANGE
Model JBP82SOH3SS
Near Rockwall, TX 75087
Patrick
Job Details: 02/16/2022
"Replaced element, tested unit. All checks good"
We serviced a
SAMSUNG RANGE
Model NX58H5600SS/AA 03
Near Dallas, TX 75212
Jorge
Job Details: 02/16/2022
Customer concern unit is not heating on bake.cycle. found safety gas valve staying closed causing the unit not to receive gas for unit to heat up. Tested igniter and checkedout good. Unit needs safety gas valve for proper functions ; ordrng 1 DG94-00449A (Safety gas valve)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB855DC3
Near Grand Prairie, TX 75050
Jorge
Job Details: 02/16/2022
Installed previously ordered top lid. Cycle tested and all checks good
We serviced a
HOTPOINT RANGE
Model RGB740BEHBWH
Near Irving, TX 75060
Jorge
Job Details: 02/16/2022
Customer concern that oven doesn't work. Found one of the terminals of the igniter was not making contact on connection. Reinstalled igniter connection tested Amp with clamp and all checks good at this time
We serviced a
KENMORE DRYER-ELECTRIC
Model 110.63942101
Near Rockwall, TX 75032
Patrick
Job Details: 02/16/2022
"C customer concern unit will not turn. Found broken drive belt causing issue. Replaced from truck stock. Tested unit, all checks ok.; used 1 6602-001655 (BELT) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF7A
Near Buckley, WA 98321
Cejay
Job Details: 02/16/2022
"Installed previously ordered switch assembly and main control. Cycle tested unit, All checks good."
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WET4027HW0
Near Tacoma, WA 98403
Cejay
Job Details: 02/16/2022
Customer concern is that washer lights don't come on and unit does not drain. evacuated water from tub. Check drain for clog. Found seized drain pump causing washer not to drain.needs new drain pump follow up scheduled for 02/23 1-5pm; ordrng 1 W10919003 (pump-water)
We serviced a
FRIGIDAIRE DRYER-ELECTRIC
Model FARE1011MW1
Near Tacoma, WA 98404
Cejay
Job Details: 02/16/2022
Customer concern is that dryer takes multiple cycles to dry. Preformed airflow test failed (red) advised customer to have ducts cleaned and replacement of crushed vent hose. Also Advised customer unit can not be used until vent issue is resolved. Customer signed airflow test acknowledgment.
We serviced a
LG WASHER-FRONTLOAD
Model WM3900HBA
Near Tacoma, WA 98445
Cejay
Job Details: 02/16/2022
Installed previously ordered pump and hose. Cycle tested unit all checks good
We serviced a
GE DISHWASHER
Model DDT595SMJ2ES
Near Puyallup, WA 98373
Cejay
Job Details: 02/16/2022
Customer concern is that dishwasher is not turning on.Found failed UI causing unit not to operate. Needs new UI. Follow up scheduled for 02/23 8-12pm.; ordrng 1 WD21X23461 (kit svc ui top logic)
We serviced a
JENN-AIR RANGE
Model PRG3601P
Near Puyallup, WA 98374
Cejay
Job Details: 02/16/2022
Customer concern is that griddle will get up to temperature and then will shut off. Found failed thermostat and ignitor cause griddle to shut off prematurely. Needs new thermostat and ignitor. AHS to supply advised customer parts show out of stock and may take time to recive. Requires Auth.; ordrng 1 73001047 (Thermostat) and 1 WP73001165 (IGNITER)
We serviced a
WHIRLPOOL WALL OVEN
Model RBD245PDB3
Near Garland, TX 75040
John
Job Details: 02/16/2022
Customer concern oven heating too slow. Found upper oven bake and broil element only heating to 175 degrees and then stopping. Found lower oven bake and broil elements only heating to 150 degrees and then stopping. Voltage checked all element only receiving 55-67 volts. Needs new control board. Control board NLA. AHS to supply parts.; ordrng 1 4448876 (Control board)
We serviced a
GE DISHWASHER
Model GHDA486N10SS
Near Garland, TX 75044
John
Job Details: 02/16/2022
Customer concern dishwasher not draining. Found drain pump getting proper voltage but not spinning. Also found leaking inlet valve. Needs new drain pump and inlet valve. Customer declined repair at this time. Left valve off under sink to stop leak.
We serviced a
KITCHENAID DISHWASHER
Model KDTE704DSS0
Near Dallas, TX 75218
John
Job Details: 02/16/2022
Customer concern dishwasher leaking water. Found water leaking from diverter motor while wash pump is running. Found failed diverter shaft seal in sump. Needs new sump assembly.; ordrng 1 WPW10554963 (PUMP&MOTOR)
We serviced a
FRIGIDAIRE DISHWASHER
Model PDW78880J01SS
Near Dallas, TX 75231
John
Job Details: 02/16/2022
Customer concern dishwasher is not washing properly and leaving soap pod in bottom of unit. Found water valve turned off causing machine not to function. Turned on water valve. Cycle tested all checks OK. Machine functioning as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Coppell, TX 75019
John
Job Details: 02/16/2022
Installed previously ordered door gasket. Cycle tested all checks good.
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW6620HC0
Near Rowlett, TX 75088
Patrick
Job Details: 02/16/2022
Replaced control. Tested unit. All checks good.