We serviced a
GE DISHWASHER
Model GDT550HSD4SS
Near Puyallup, WA 98374
Branden W.
Job Details:
07/13/2021
Installed new wash pump kit. Cycle tested. All checks good.
We serviced a
WHIRLPOOL RANGE
Model WFE525S0HB0
Near Garland, TX 75043
Jacob P.
Job Details:
07/13/2021
Customer concern of no elements in oven heat. Found burnt power cord to unit causing only 120v supply. Advised customer that power cord is not covered under warranty. Removed power cord and gave to customer.
We serviced a
KENMORE WASHER-TOPLOAD
Model 11026132410
Near Dallas, TX 75206
Jacob P.
Job Details:
07/13/2021
"Installed previously ordered suspension rods. Test cycled, all checks ok."
We serviced a
KITCHENAID RANGE
Model KGRS505XSS03
Near Dallas, TX 75206
Jacob P.
Job Details:
07/13/2021
"Installed previously ordered igniter. Test cycled, unit now lights. Customer concern of upper oven taking too long to cook. Temp probe ohms in range. Test cycled temps, checks ok. Advised customer unit is functioning as designed."
We serviced a
GE DRYER-ELECTRIC
Model GTD33EASK0WW
Near Buckley, WA 98321
Branden W.
Job Details:
07/13/2021
Customer concern is that dryer shuts off as soon as it is started. Found broken drum belt causing unit to not run. Replaced belt. Cycle tested. All checks good. ; used 1 WE12M29 (BELT DRIVE) from stock
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2477RF6A
Near Frisco, TX 75034
Jacob P.
Job Details:
07/13/2021
"Customer concern of unit not level. Leveled machine. Test cycled, all checks ok."
We serviced a
KITCHENAID DISHWASHER
Model KUDE70FXSS1
Near The Colony, TX 75056
Jacob P.
Job Details:
07/13/2021
"Customer concern of unit not turning on and door not closing. Found front left leveling leg fallen behind tile in cavity causing door to not close. Moved machine and releveled. Advised customer that there are no mounting brackets or screws so failure might happen again. Found power into control board loose causing no power. Reseated connector. Test cycled, all checks ok."
We serviced a
FRIGIDAIRE WALL OVEN
Model FEB30T7FCC
Near Puyallup, WA 98372
Branden W.
Job Details:
07/13/2021
Customer concern is that oven door falls open. Found both upper and lower door hinges failed causing doors to not close properly. Needs new hinges 318024714 part is discontinued. No stock available.
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA422PRHDWR/AA 01
Near Spanaway, WA 98387
Branden W.
Job Details:
07/13/2021
"Customer concern is that washer will not start a cycle and lock light is on. Errors stored are D5 (door switch), 9E (clutch failure). Found washer intermittently fails to see motor RPM causing lid to not unlock and unit to not start a cycle. Connections are seated properly. Per Samsung STG. Need to replace main PCB and hall sensor. Also found clutch motor failing to fully engage to spin causing 9E error. Needs new clutch motor. Declined to repair at this time."
We serviced a
KENMORE WASHER-TOPLOAD
Model 11028902790
Near Garland, TX 75040
Jacob P.
Job Details:
07/13/2021
"Customer concern of unit not draining or spinning. Found lid switch housing separated causing no spin. Reconnected lid switch housing. Test cycled, all checks ok."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5000DW3
Near Bonney Lake, WA 98391
Cameron M.
Job Details:
07/12/2021
"Customer concern is that washer does not fill with water completely, unit only fills with 4 inches of water.cycle tested unit 3x empty, also cycle tested 5x with customer provided load. Was unable to duplicate customer concern, Advised customer to call if issue persists."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45K6200EW/A3 02
Near Dallas, TX 75208
Jacob P.
Job Details:
07/12/2021
"Customer concern of unit producing HC error. Customer had dryer duct uninstalled upon arrival. Ran temp test, in range. Ran air flow test, passed. Installed duct. Test cycled temps, in range. Ran air flow test, passed. Unable to verify complaint. Unit functioning as designed."
We serviced a
MAYTAG DISHWASHER
Model MDB7759AWS2
Near Fife, WA 98424
Branden W.
Job Details:
07/12/2021
Customer concern is that dishwasher does not operate and lights flash. Found poor connection from TouchPad at main control. Reseated connection at board. Cycle tested on all cycles. All checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW7300DW0
Near Frisco, TX 75034
Jacob P.
Job Details:
07/12/2021
"Installed previously ordered control board, rotor and slider. Test cycled, all checks ok."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW7300DW0
Near McKinney, TX 75070
Jacob P.
Job Details:
07/12/2021
"Installed previously ordered suspension rods. Test cycled, all checks ok."
We serviced a
GE WALL OVEN
Model JT3800SH7SS
Near Rockwall, TX 75032
Jacob P.
Job Details:
07/12/2021
"Installed previously ordered wire harnesses, unit still producing error code. Called ge tech support, GE to replace unit. Advised customer they will need to call into GE with case number. Case number: 05971479"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11025132411
Near Garland, TX 75040
Jacob P.
Job Details:
07/12/2021
"Performed pm check on washer, all checks ok."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45K6500EV/A3 01
Near Spanaway, WA 98387
Cameron M.
Job Details:
07/12/2021
"Customer concern is that dryer makes squealing noise during operation. Preformed airflow test failed (red). Found seized idler pulley, causing unit to make squealing noise during operation. Needs new idler pulley. Installed new idler pulley,cycle tested unit. All checks good. Advised customer dryer duct needs to be cleaned asap, prior to continuous use.; used 1 DC93-00634A (IDLER ASSEMBLY) from stock"
We serviced a
SAMSUNG WASHER-FRONT LOA
Model WF42H5200AF/A2 11
Near Puyallup, WA 98375
Branden W.
Job Details:
07/09/2021
Customer concern is that washer does not finish cycle. Found washer power cycles continuously every 10 seconds or so. 120v to main control. Main relay on main control loses power. Needs new main control. Advised there may be further issues. Declined to repair at this time
We serviced a
WHIRLPOOL COOKTOP
Model WCG51US0DS00
Near McKinney, TX 75071
Jacob P.
Job Details:
07/09/2021
"Installed previously ordered igniter harness. Test cycled, all checks ok. Unit was sealed in with silicone. Advised customer that we had to cut silicone to repair and we will not be able to reseal it."
We serviced a
ELECTROLUX DRYER-ELECTRIC
Model EIMED55IMB0
Near Tacoma, WA 98499
Cameron M.
Job Details:
07/09/2021
"Customer concern is that dryer does not heat. Found no mechanical issues at time of service. Did find unit is not getting the required 240v supply, the unit is only getting 120v. Causing unit to run but not heat. Advised customer eltrition is need to resolve the issue issue"
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB1100RHM0
Near Dallas, TX 75206
Jacob P.
Job Details:
07/09/2021
"Installed previously ordered wash pump and drain pump. Test cycled, all checks ok."
We serviced a
GE WASHER-FRONT LOA
Model WBVH5200J3WW
Near Lake Tapps, WA 98391
Branden W.
Job Details:
07/09/2021
Customer concern is that washer does not advance or finish cycle. Cycle tested washer. Unit started leaking from drain pump filter. Found filter not installed causing leak. Installed filter. Found drain pump does not operate. Has 120v to pump. Needs new drain pump. Unable to fully test washer for further problems. Customer will call if they decide to repair
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5600EP/A3 01
Near Dallas, TX 75204
Jacob P.
Job Details:
07/09/2021
"Customer concern of unit making loud noise. Found seized idler pulley causing noise. Replaced idler pulley, cleaned and lubed rollers. Test cycled, all checks ok. ; used 1 DC93-00634A (IDLER ASSEMBLY) from stock"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX655DW0
Near Dallas, TX 75238
Jacob P.
Job Details:
07/09/2021
"Installed previously ordered wash plate. Test cycled, all checks ok."
We serviced a
SAMSUNG DISHWASHER
Model DW80R5061US/AA 00
Near Bonney Lake, WA 98391
Branden W.
Job Details:
07/08/2021
"Installed new case brake, drain hose, inlet valve, main pba and drain pump as requested by tech support. Cycle tested. All checks good at this time."
We serviced a
KITCHENAID OVEN-WALL
Model KEBS207SSS04
Near Puyallup, WA 98371
Branden W.
Job Details:
07/08/2021
Installed new relay board. Calibrated both ovens at 350. Tested to 450. All checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW7040DW1
Near Tacoma, WA 98444
Cameron M.
Job Details:
07/08/2021
"Customer concern is that washer intermittently does not spin and makes noise during spin cycle. Was unable to reproduce customer concern, Advised customer to monitor unit and call back if issue persists."
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTSB3
Near DuPont, WA 98327
Cameron M.
Job Details:
07/08/2021
"Installed previously ordered drain pump,drain hoses,and control panel. Cycle tested unit 10x all checks good."
We serviced a
GE DISHWASHER
Model GDF535PSR0SS
Near Wylie, TX 75098
Jacob P.
Job Details:
07/08/2021
"Came to install spray arm, customer not home. Called customer, advised its ok to leave part and he will install it himself. Left part on front porch."
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2408NS2A
Near Graham, WA 98338
Branden W.
Job Details:
07/08/2021
Customer concern is that dishwasher is stuck in child lock and leaks at inlet valve. Removed child lock and tested all buttons for communication. No issues found. Also found fill hose cross threaded on fill valve causing leak. Reinstalled hose to valve properly. Cycle tested dishwasher. All checks good.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model LEW0050PQ3
Near Dallas, TX 75248
Jacob P.
Job Details:
07/08/2021
"Customer concern of unit not turning on. Found broken door switch wire causing unit to think door is open. Repaired wire. Test cycled, all checks ok."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4850XQ0
Near Mesquite, TX 75150
Jacob P.
Job Details:
07/08/2021
"Installed previously ordered suspension rods. Test cycled, all checks ok."
We serviced a
GE RANGE
Model PGP7036SL1SS
Near Rockwall, TX 75087
Jacob P.
Job Details:
07/08/2021
"Customer concern of burners going out when on low. Adjusted valves open. Test cycled, all checks ok."
We serviced a
MAYTAG DRYER-GAS
Model MGDC300BW0
Near Puyallup, WA 98375
Branden W.
Job Details:
07/07/2021
Customer concern is that dryer does not heat. Found failed gas valve coils causing unit to not light off. Replaced gas valve coils. Cycle tested. All checks good. ; used 1 279834 (2 COIL GAS VALVE SET) from stock
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE52M8650V/A3
Near Puyallup, WA 98375
Branden W.
Job Details:
07/07/2021
Installed new display board. Cycle tested. All checks good.
We serviced a
SAMSUNG DISHWASHER
Model DW80M2020US/AA 00
Near Graham, WA 98338
Cameron M.
Job Details:
07/07/2021
"Installed previously ordered inlet valve, cycle tested all checks good. Customer declined to keep defective part."
We serviced a
KENMORE DRYER-ELECTRIC
Model 11062342511
Near Allen, TX 75002
Jacob P.
Job Details:
07/07/2021
"Customer concern of dryer not starting. Found open thermal fuse causing no start. Replaced thermal fuse. No heat in air fluff and air flow test pass. Test cycled, all checks ok. ; used 1 WP3392519 (FUSE-THRML) from stock"
We serviced a
MAYTAG WASHER-FRONT LOA
Model MHWE950WW01
Near Bonney Lake, WA 98391
Branden W.
Job Details:
07/07/2021
Installed new door boot. Cycle tested. All checks good. Left failed part as it caused a water leak.
We serviced a
KENMORE WASHER-TOPLOAD
Model 11022342511
Near Allen, TX 75002
Jacob P.
Job Details:
07/07/2021
"Performed pm check on washer, all checks ok."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV40J3000EW/A2 02
Near Tacoma, WA 98444
Cameron M.
Job Details:
07/07/2021
Customer concern is that dryer makes clicking noise during operation. Found no mechanical issues present. Advised customer to call if issue persists.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDC300BW0
Near McKinney, TX 75070
Jacob P.
Job Details:
07/07/2021
"Customer concern of unit not turning on. Found open thermal fuse causing no power. Replaced thermal fuse. No heat in air fluff, air flow test pass. Test cycled, all checks ok. ; used 1 WP3392519 (FUSE-THRML) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FBD2400KW10B
Near Frisco, TX 75034
Jacob P.
Job Details:
07/07/2021
"Installed previously ordered inlet valve, door seal, drain hose and racks. Test cycled, all checks ok. Left water supply off to unit per customers request."
We serviced a
LG WASHER-TOPLOAD
Model WT7200CW
Near Enumclaw, WA 98022
Branden W.
Job Details:
07/07/2021
Customer concern is that washer will not agitate and did not drain. Found debris lodged between washplate and basket causing no agitation. Removed debris. Cycle tested empty and with a load. Washer operating properly.
We serviced a
KITCHENAID RANGE
Model KSEG950ESS1
Near Sumner, WA 98391
Cameron M.
Job Details:
07/07/2021
"Installed previously ordered infinite switch, cycle tested all checks good."
We serviced a
SAMSUNG WASHER-FRONT LOA
Model WF45K6500AV/A2 11
Near Puyallup, WA 98374
Cameron M.
Job Details:
07/06/2021
"Installed previously ordered knob assembly, cycle tested all checks good."
We serviced a
KENMORE DRYER-ELECTRIC
Model 11068732700
Near Dallas, TX 75228
Jacob P.
Job Details:
07/06/2021
"Customer concern of unit not heating and making loud noise. Found open hi limit causing no heat and seized idler pulley causing noise. Replaced hi limit, cut off and idler pulley. Ran air flow test, failed. Removed crushed portion of vent behind dryer. Ran air flow test again, still failed. Advised customer that vent from back of dryer to outside needs to be cleaned asap. Unit functioning as designed. ; used 1 279769 (THERMAL CUTOFF), and 1 279640 (PULLEY,IDLER) from stock"
We serviced a
KENMORE DRYER-ELECTRIC
Model 110.870886
Near Tacoma, WA 98408
Cameron M.
Job Details:
07/06/2021
"Customer concern is that dryer door does not remain closed during operation. Found failed door catch. Causing door to not remain closed during operation. Needs new door catch. Installed new door catch, cycle tested all checks good. ; used 1 279570 (CATCH DOOR DRYER) from stock"
We serviced a
MAYTAG WASHER-FRONT LOA
Model MHW3505FW1
Near Eatonville, WA 98328
Cameron M.
Job Details:
07/06/2021
"Installed previously ordered door latch, cycle tested. All checks good."
We serviced a
GE RANGE
Model JGB720SEJ1SS
Near Graham, WA 98338
Branden W.
Job Details:
07/06/2021
Customer concern is that range intermittently powers off. Unit working at time of service. 120vac to range. Wall plug has tight connection. Checked all power point connections from plug to main control. Found loose connection at back panel connection. Reseated and secured connection. Advised to call if issue returns.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MED3500FW0
Near Eatonville, WA 98328
Cameron M.
Job Details:
07/06/2021
Installed previously ordered door cycle tested all checks good.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE50R5400V/A3
Near Plano, TX 75023
Jacob P.
Job Details:
07/06/2021
"Customer concern of unit not heating. Found open heating element causing no heat. Replaced heating element. Test cycled, all checks ok. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model DU943PWKB0
Near Plano, TX 75024
Jacob P.
Job Details:
07/06/2021
"Installed previously ordered spray arms. Test cycled, all checks ok."
We serviced a
GE WASHER-TOPLOAD
Model GTW220ACK6WW
Near Dallas, TX 75252
Jacob P.
Job Details:
07/06/2021
"Installed previously ordered inlet valve. Test cycled, all checks ok."
We serviced a
SAMSUNG DISHWASHER
Model DW80K7050UG/AA 02
Near Sumner, WA 98390
Branden W.
Job Details:
07/06/2021
Customer concern is that dishwasher makes loud noise at beginning of cycle. Found debris in drain pump causing noise. Removed debris. Cycle tested. All checks good.
We serviced a
KENMORE WASHER-FRONT LOA
Model 11047797800
Near Graham, WA 98338
Cameron M.
Job Details:
07/06/2021
"Installed sears provided door lock, cycle tested all checks good."
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Dallas, TX 75225
Jacob P.
Job Details:
07/06/2021
"Customer concern of unit not filling with water. Found debris stuck under float switch causing no fill. Removed debris. Test cycled, all checks ok."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC400XW3
Near McKinney, TX 75071
Jacob P.
Job Details:
07/03/2021
"Installed previously ordered motor, blower, pulley and belt. Test cycled, all checks ok."
We serviced a
KENMORE DRYER-ELECTRIC
Model 11066912690
Near Frisco, TX 75035
Jacob P.
Job Details:
07/03/2021
"Installed previously ordered motor, blower, pulley and belt. Test cycled, all checks ok."
We serviced a
LG DRYER-ELECTRIC
Model DLE5977S
Near Frisco, TX 75034
Jacob P.
Job Details:
07/03/2021
"Customer concern of dryer making squealing noise. Found seized idler pulley and rear rollers causing noise. Replaced idler pulley and rear rollers, cleaned and lubed front rollers. Test cycled, all checks ok. ; used 1 4560EL3001A (IDLER PULLEY), and 2 4581EL2002H (ROLLER ASSEMBLY) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDS30FXSS8
Near Frisco, TX 75035
Jacob P.
Job Details:
07/03/2021
"Installed previously ordered control board and control panel. Test cycled, all checks ok."
We serviced a
SAMSUNG WASHER-FRONT LOA
Model WF209ANW/XAA
Near Frisco, TX 75034
Jacob P.
Job Details:
07/03/2021
"Customer concern of unit shaking. Found front left leveling leg up too high causing machine to be unbalanced. Leveled machine. Test cycled, all checks ok."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model LER4634JQ1
Near University Place, WA 98467
Branden W.
Job Details:
07/02/2021
"Customer concern is that dryer does not start. Found open thermal fuse causing unit to not start. Replaced fuse and operating thermostat. Cycle tested. Good Temps. Poor airflow. Dryer duct from wall to outside should be cleaned soon. Advised to make sure dryer is not pushed back too far at vent is getting crushed. ; used 1 WP3392519 (FUSE-THRML), and 1 WP3387134 (THRMST-FIX) from stock"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB865GW0
Near Allen, TX 75002
Jacob P.
Job Details:
07/02/2021
"Customer concern of ui board unresponsive. Test cycled, unit functioning fine. Performed key encoder test, all checks ok. Unable to verify complaint, unit functioning as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHW0
Near Bonney Lake, WA 98391
Cameron M.
Job Details:
07/02/2021
"Customer concern is that dishwasher top rack adjusters broke. Found broken adjusters on top rack, causing rack to drop. Installed new adjusters, cycle tested all checks good. ; used 1 W10712395 (ADJUSTER) from stock"
We serviced a
KENMORE DISHWASHER
Model 66515939000
Near Graham, WA 98338
Branden W.
Job Details:
07/02/2021
Customer concern is that water leaks from airgap when dishwasher is draining. Filled dishwasher and it did not drain at all. Cleaned all hoses and pump housing. Reassembled. Tested again. Dishwasher draining good. Found no leak or overflow from airgap. Cleaned hose from airgap to sink drain anyway. Cycle tested dishwasher x5. All checks good. No mechanical issues found.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX655DW1
Near Puyallup, WA 98374
Cameron M.
Job Details:
07/02/2021
"Customer concern is that washer does not spin properly and gave off burning smell. Was unable to duplicate customer concern, unit operating as designed. Advised customer on regular cleaning intervals. Also advised to call if issue persists."
We serviced a
FRIGIDAIRE DISHWASHER
Model FPHD2485NF1A
Near McKinney, TX 75071
Jacob P.
Job Details:
07/02/2021
"Customer concern of error and always on. Found float switch stuck causing unit to always drain. Reset float switch. Test cycled, all checks ok."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED7000DW0
Near Tacoma, WA 98418
Cameron M.
Job Details:
07/02/2021
"Customer concern is that dryer does not heat. Preformed airflow test failed (red).found open heating element, causing unit to not heat. Installed new heating element. cycle tested,all checks good. Advised customer dryer duct needs to be cleaned asap, before regular use continues. ; used 1 279838 (ELEMENT,HEATER) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Dallas, TX 75206
Jacob P.
Job Details:
07/02/2021
"Installed previously ordered control board and temp probe. Test cycled, all checks ok."
We serviced a
GE DRYER-ELECTRIC
Model GTD45EASJ2WS
Near Graham, WA 98338
Cameron M.
Job Details:
07/02/2021
"Installed previously ordered door asm, cycle tested all checks good."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MED3500FW0
Near McKinney, TX 75070
Jacob P.
Job Details:
07/01/2021
"Customer concern of unit making squeaking noise. Found seized idler pulley and dirty rollers. Replaced idler pulley, cleaned and lubed rollers. Test cycled, all checks ok. ; used 1 279640 (PULLEY,IDLER) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHB1
Near Tacoma, WA 98465
Branden W.
Job Details:
07/01/2021
Customer concern is that dishwasher was leaking. Then would not power on. Found loose power connection at dishwasher causing no power. Replaced wire nut. Unit powers fine. Cycle tested dishwasher. Found that disposal under sink leaks water through disposal. Advised that disposal is cause of leak. Advised to not use unit leak is repaired. No other issues found with dishwasher.
We serviced a
KENMORE DRYER-GAS
Model 11076911692
Near Dallas, TX 75228
Jacob P.
Job Details:
07/01/2021
"Customer concern of unit not heating. Found open thermal fuse causing no heat. Replaced thermal fuse. Test cycled, all checks ok. ; used 1 WP3390719 (FUSE-THRML) from stock"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB880BW0
Near Gig Harbor, WA 98335
Branden W.
Job Details:
07/01/2021
Installed new inlet valve. Cycle tested. All checks good. Left failed part as it caused a water leak.
We serviced a
KENMORE OVEN/STOVE
Model 79070613210
Near Frisco, TX 75035
Jacob P.
Job Details:
07/01/2021
"Customer concern of unit not heating. Found weak igniter causing no ignition. Replaced igniter. Test cycled, all checks ok. ; used 1 WB13K21 (OVEN IGNITER-12' LEAD W/NUTS) from stock"
We serviced a
GE DISHWASHER
Model GDF530PSM4SS
Near Carrollton, TX 75010
Jacob P.
Job Details:
07/01/2021
"Customer concern of unit not drying dishes, tub is wet at end of cycle and rust found in bottom of tub. Unit has rinse aid. Checked water temps at sink, 120deg. Tested heating element, unit heats. No sign of rust caused by dishwasher. Unable to find any mechanical failure. Unit functioning as designed. Advised customer they will need to call into ge for further issues."
We serviced a
WHIRLPOOL RANGE
Model WFE510S0AB0
Near Gig Harbor, WA 98335
Branden W.
Job Details:
07/01/2021
"Customer concern is that after airfreight tripped circuit, range does not power on. Found only 120v to range. L1 to N 120vac, L2 to N 0vac. Reset breaker multiples times. Issue persists. Advised an electrician is need to restore proper power to range. Also advised wall outlets in kitchen should not be on same circuit as range. Found no issues with range."
We serviced a
KENMORE DRYER-ELECTRIC
Model 79680021900
Near Dallas, TX 75240
Jacob P.
Job Details:
07/01/2021
"Customer concern of long dry times. Ran air flow test, 100% plugged. Removed vent from back of dryer, found duct and internal unit vent completely plugged with lint. Removed lint from inside dryer and replaced duct. Ran air flow test again, still failed. Advised customer vent from back of dryer to outside needs to be cleaned asap. ; used 1 BTD48 (4: X 8' FLEX DUCT), and 1 MC450 (4' WORM CLAMP) from stock"
We serviced a
GE WASHER-FRONT LOA
Model GFW550SSN0WW
Near Tacoma, WA 98445
Cameron M.
Job Details:
07/01/2021
"Installed previously ordered inlet valve, cycle tested all checks good."
We serviced a
JENN-AIR OVEN-WALL
Model WW27430P
Near Dallas, TX 75248
Jacob P.
Job Details:
06/30/2021
"Installed previously ordered control board. Test cycled, all checks ok."
We serviced a
KENMORE RANGE
Model 79096123409
Near Eatonville, WA 98328
Branden W.
Job Details:
06/30/2021
Customer concern is that range does not heat. No burners or elememt operate. Found 120v L1 to N. But only 40v L2 to N. Advised that proper power is not supplied causing elements to not operate. Advised that an electrician is needed.
We serviced a
GE DISHWASHER
Model GLD4560R00SS
Near Wylie, TX 75098
Jacob P.
Job Details:
06/30/2021
"Customer concern of unit not latching. Closed door, unit latched. Test cycled ?5, all checks ok. Unable to verify complaint. Unit functioning as designed."
We serviced a
GE DISHWASHER
Model PDT825SSJ2SS
Near Dallas, TX 75206
Jacob P.
Job Details:
06/30/2021
"Installed previously ordered door catch. Test cycled, all checks ok."
We serviced a
LG DRYER-ELECTRIC
Model DLE3733W
Near Spanaway, WA 98387
Cameron M.
Job Details:
06/30/2021
Customer concern is that dryer takes multiple cycles to dry clothes. Performed airflow test (red) failed. Found clogged vent duct. Causing multiple cycles. Tested operating temperatures with vent off 160.Cleaned and calibrated moisture sensors. Advised customer dryer duct needs to be cleaned asap.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM5
Near Spanaway, WA 98387
Branden W.
Job Details:
06/30/2021
"Installed new control board, dispenser, wire harness, heater, drain pump and inlet hose adapter. Cycle tested x3. All checks good."
We serviced a
WHIRLPOOL WASHER-FRONT LOA
Model WFW87HEDC1
Near Spanaway, WA 98387
Cameron M.
Job Details:
06/30/2021
"Installed previously ordered drain pump, cycle tested all checks good."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45H7000EW/A2 02
Near DuPont, WA 98327
Cameron M.
Job Details:
06/30/2021
"Installed previously ordered wire harness, cleaned and vacuumed inside unit. cycle tested 3x times all checks good."
We serviced a
WHIRLPOOL WALL OVEN
Model WOD51EC7AS03
Near Graham, WA 98338
Branden W.
Job Details:
06/29/2021
Customer concern is that any heating mode would just produce feature not available error. Retrieved error F1E0 (internal failure) error code. Reset per tech guide. Cycle tested both oven. All checks good.
We serviced a
GE DISHWASHER
Model GDF610PSJ2SS
Near Spanaway, WA 98387
Cameron M.
Job Details:
06/29/2021
"Installed previously ordered main control board, cycle tested all checks good."
We serviced a
KENMORE RANGE
Model 79032363411
Near Garland, TX 75041
Jacob P.
Job Details:
06/29/2021
"Customer concern of unit not heating and surface burner flames are sometimes orange. Found weak igniter causing no heat in oven. Replaced igniter. Test cycled, checks ok. Advised customer that orange flame is caused by too much oxygen in flame, can be caused by multiple things. Test cycled surface burners, all functioning as designed. ; used 1 WB13K21 (OVEN IGNITER-12' LEAD W/NUTS) from stock"
We serviced a
MAYTAG COOKTOP
Model MGC5430BDS
Near Plano, TX 75094
Jacob P.
Job Details:
06/29/2021
"Installed previously ordered spark module, spark switch, burner screws, burner knobs and orifice holders. Test cycled, all checks ok."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS2
Near Frisco, TX 75035
Jacob P.
Job Details:
06/29/2021
"Installed previously ordered wash pump. Test cycled, all checks ok."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model 79681022900
Near Dallas, TX 75225
Jacob P.
Job Details:
06/29/2021
"Customer concern of unit making noise. Found worn front rollers causing noise. Replaced rollers. Test cycled, all checks ok. ; used 2 4581EL2002H (ROLLER ASSEMBLY) from stock"
We serviced a
GE DISHWASHER
Model GDWF100R10BB
Near McKinney, TX 75071
Jacob P.
Job Details:
06/28/2021
"Installed previously ordered drain pump and drain hose. Test cycled, all checks ok."
We serviced a
KENMORE RANGE
Model 79096214403
Near South Hill, WA 98374
Cameron M.
Job Details:
06/28/2021
"Installed new control, probe and overlay. Cycle tested at 350. All checks good."
We serviced a
JENN-AIR RANGE
Model JES9800BAS
Near Plano, TX 75024
Jacob P.
Job Details:
06/28/2021
"Installed previously ordered console. Test cycled, all checks ok."
We serviced a
SAMSUNG DISHWASHER
Model DW80N3030US/AA 00
Near Tacoma, WA 98444
Cameron M.
Job Details:
06/28/2021
Customer concern is that dishwasher does not start a cycle. Cycle tested numerous times in different cycles. Dishwasher operating as designed at time of service.
We serviced a
KENMORE WASHER-TOPLOAD
Model 11021102012
Near Dallas, TX 75243
Jacob P.
Job Details:
06/28/2021
"Installed previously ordered inlet valve. Test cycled ?20, all checks ok"
We serviced a
KENMORE WALL OVEN
Model 79049613317
Near Rowlett, TX 75088
Jacob P.
Job Details:
06/28/2021
"Customer concern of unit not heating. Found burnt terminal to bake element causing no heat. Replaced terminal. Test cycled, all checks ok."