Near Gig Harbor, WA 98332
Nick R.
Job Details:
08/20/2020
DISHWASHER JENN-AIR JDB1100AWB
Tech was assigned as a helper;
Near Tacoma, WA 98467
Nick R.
Job Details:
08/20/2020
DRYER-ELECTRIC WHIRLPOOL WED8800YW0
Ordered lint screen
Near Bonney Lake, WA 98391
Nick R.
Job Details:
08/20/2020
DRYER-ELECTRIC SAMSUNG DVE50M7450W/A3
Customer complaint that dryer starts as soon as you close the door. Found the dryer has a stuck motor relay causing dryer to start when the door is closed. Needs new control board ; ordrng 1 DC92-01729P (Main control board)
Near Tacoma, WA 98445
Jacob P.
Job Details:
08/20/2020
WASHER-TOPLOAD LG WT1901CK
Customer complaint of unit producing LE error (locked motor). Found control board not detecting basket movement and stator ohms out of range. Needs new control board and stator.; ordrng 1 EBR80321813 (Control board) and 1 AJB73816004 (Stator)
Near Spanaway, WA 98387
Jacob P.
Job Details:
08/20/2020
WASHER-FRONT LOA GE WBVH6240F0WW
"Customer complaint of unit making burning smell and basket off its tracks. Found unit with worn rear bearing. Needs new basket, rear tub, tub gasket and door boot.; ordrng 1 WH08X10036 (Door boot) and 1 WH45X10142 (Basket) and 1 WH08X10023 (Tub gasket) and 1 WH45X10071 (Outer ear tub)"
Near Gig Harbor, WA 98332
Jacob P.
Job Details:
08/20/2020
DISHWASHER JENN-AIR JDB1100AWB
"Customer complaint of unit not drying now. Installed previously ordered control board. Tested through full normal wash cycle, all checks ok."
Near Roy, WA 98580
Nick R.
Job Details:
08/20/2020
RANGE KENMORE 79096119401
"Customer complaint that oven isn't heating. Found oven with a failed control board not sending voltage to the bake or broil element. Needs new control board, and overlay. ; ordrng 1 316557118 (Control board) and 1 316419141 (Overlay)"
Near Gig Harbor, WA 98329
Jacob P.
Job Details:
08/20/2020
WASHER-TOPLOAD KENMORE 11022722101
Customer complaint of unit not spinning and making a clicking sound. Found burnt contacts in timer causing intermittent voltage to motor. Advised customer that motor may also be bad but we will not know until we get a new timer in it and have good voltage to it. Customer declined repair.
Near Tacoma, WA 98445
Nick R.
Job Details:
08/20/2020
DRYER-ELECTRIC WHIRLPOOL 11067032601
"Customer complaint that front seal of the drum has broken, needs new seal. Installed new seal cycle tested all checks good"
Near Puyallup, WA 98373
Nick R.
Job Details:
08/20/2020
DISHWASHER WHIRLPOOL WDF520PADB7
"Customer complaint that dishwasher doesn't wash.; ordrng 1 WPW10082861 (Rack stop) and 1 W10879262 (Motor pump) and 1 WPW10538166 (Grommet) and 1 W10445975 (Hose) and 1 W10906426 (Control board), states that autho needed"
Near Olympia, WA 98506
Jacob P.
Job Details:
08/20/2020
OVEN/STOVE SAMSUNG NE58K9500SG/AA 01
Customer complaint of oven locked and no power. Found connector on relay board corroded causing no power to machine. Needs new relay board.; ordrng 1 DE92-02439G (Relay board)
Near Lacey, WA 98503
Jacob P.
Job Details:
08/20/2020
WASHER-TOPLOAD LG WD100CW
Customer complaint of hinge broken. Found housing for hinge on lid broken. Needs new lid assy.; ordrng 1 AGM75369503 (Lid assy)
Near , WA 98580
Nick R.
Job Details:
08/20/2020
DRYER-ELECTRIC KENMORE 79681728000
Customer complaint that dryer doesn't work. Found the control lock activated on dryer causing dryer not to start. Unlocked controls cycle tested all checks good.
Near Federal Way, WA 98023
Branden W.
Job Details:
08/20/2020
WASHER-TOPLOAD GE GTW460ASJ5WW
"Customer complaint that washer leaks and does not complete cycle. Found transmission leaking through center shaft. Water in shifter assembly. Needs new transmission, shifter, belt, pulley and agitator. ; ordrng 1 WH38X27335 (PLATFORM TRANS ASM KIT ) and 1 WH05X25036 (MODE SHIFTER ASM) and 1 WH49X25379 (TRANSMISSION PULLEY & NUT) and 1 WH01X24697 (WASHING MACHINE DRIVE BELT) and 1 WH43X25447 (AGITATOR BASE ASM)"
Near Federal Way, WA 98023
Branden W.
Job Details:
08/20/2020
COOKTOP GE ZGU661EM1WG
Customer complaint that downdraft hood does not raise up or lower. And burner will not spark. ; ordrng 1 WB20X133 (SPARK MODULE) and 5 WB13K5058 (Ignitor NLA)s and 5 WB3K108 (Knob NLA)s
Near DuPont, WA 98327
Jacob P.
Job Details:
08/20/2020
WASHER-TOPLOAD SAMSUNG WA45M7050AW/A4 01
"Installed previously ordered PCB kit. Test cycled, all checks ok."
Near Olympia, WA 98513
Jacob P.
Job Details:
08/20/2020
RANGE KENMORE 79078763401
"Customer complaint of bake not working. Found weak igniter causing no ignition. Replaced igniter. Test cycled, all checks ok.; used 1 Wb13k21 (Igniter) from stock"
Near Olympia, WA 98501
Jacob P.
Job Details:
08/20/2020
DRYER-ELECTRIC MAYTAG MEDB835DW4
"Customer complaint of squealing noise. Found seized idler pulley causing noise. Replaced idler pulley and cleaned all rollers and shafts. Test cycled, all checks ok.; used 1 279640 (Idler pulley) from stock"
Near Olympia, WA 98502
Jacob P.
Job Details:
08/20/2020
WASHER-FRONT LOA WHIRLPOOL WFW9500TC01
"Customer complaint of F35 error (pressure switch error). Found capacitors on control board popped and pressure switch unable to read. Control board out of stock and pressure switch discontinued. AHS to supply parts. ; ordrng 1 WPW10180782 (Control board) and 1 W10156252 (Pressure switch), states that autho needed"
Near Enumclaw, WA 98022
Branden W.
Job Details:
08/20/2020
DRYER-ELECTRIC WHIRLPOOL WED5620HW
Customer complaint that dryer will not start. Cycle tested numerous times. Dryer ops good. Advised to not press too hard and buttons as they are not buttons but touch pads. Customer does not like her new washer and dryer and will never purchase whirlpool again.
Near Puyallup, WA 98371
Nick R.
Job Details:
08/20/2020
DISHWASHER KITCHENAID KUDS25SHWH1
Preformed PM check cycle tested all checks good
Near Lake Tapps, WA 98391
Branden W.
Job Details:
08/20/2020
DISHWASHER GE GDT665SSN0SS
Customer complaint that drying agent leaks from dispenser. Per GE tech support. Needs new dispenser. ; ordrng 1 WD12X24058 (DISHWASHER DETERGENT DISPENSER-NO SENSOR)
Near Olympia, WA 98512
Jacob P.
Job Details:
08/20/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0
"Customer complaint of upper left track broken. Replaced adjusters. Test cycled, all checks ok.; used 1 W10712395 (Adjusters) from stock"
Near Enumclaw, WA 98022
Branden W.
Job Details:
08/20/2020
DISHWASHER WHIRLPOOL WDT720PADM2
Installed new element. Reset controls. Cycle tested. No leaks. Good temps. All checks good.
Near Lake Tapps, WA 98391
Branden W.
Job Details:
08/20/2020
DISHWASHER GE GDT655SMJ0ES
Installed new diverter assembly. Cycle tested x3. No leaks. Dishwasher not mounted and toe panel off prior to service. Advised dishwasher should be mounted to cabinet to prevent movement.
Near Orting, WA 98360
Nick R.
Job Details:
08/20/2020
DRYER-ELECTRIC SAMSUNG DVE45R6100C/A3
Customer complaint that dryer starts as soon as you close the door. Found dryer with a stuck motor relay on the control board. Causing dryer to constantly run. Needs new control board.; ordrng 1 DC92-01729Y (Main control board pcb)
Near Tacoma, WA 98405
Nick R.
Job Details:
08/20/2020
OTHER SAMSUNG 40185907OTL
Performed PM check cycle tested all checks good.
Near Puyallup, WA 98374
Jacob P.
Job Details:
08/20/2020
RANGE GE JB645RK6SS
Customer complaint of glass cooktop cracked. Advised customer that physical breaks are not covered after 7 days of purchasing. Provider customer with collect call estimate. Customer declined repair.
Near Spanaway, WA 98387
Nick R.
Job Details:
08/20/2020
WASHER-FRONT LOA SAMSUNG WV55M9600AV/A5 01
"Customer said the washer had an error code and wanted me to make sure the washer was ok. Found a UB error code. Cycle tested all checks good, advised the customer about the UB error code."
Near Graham, WA 98338
Nick R.
Job Details:
08/20/2020
DRYER-ELECTRIC KENMORE 79681072310
"Customer complaint that dryer takes a long ti,e to dry clothes. Ran airflow test came back good, ran a temperature check, came back good. Cycle tested all checks good. Advised customer to use smaller load sizes."
Near Gig Harbor, WA 98335
Branden W.
Job Details:
08/20/2020
WASHER-FRONT LOA WHIRLPOOL WFW5620HW0
New board also missing heater connector. Per Lowes/Whirlpool. Trying board from revision 2 W11322903. Next visit 8/27 10-2; ordrng 1 W11322903 (ACU)
Near Tacoma, WA 98407
Branden W.
Job Details:
08/20/2020
RANGE FRIGIDAIRE FEFL78CBA
Customer complaint that oven will not work. Display is off. Found 120v to main board. Board is unresponsive. Needs new main board. Next service 8/26 10-2; ordrng 1 316207529 (Control) and 1 316220805 (Overlay)
Near Lakewood, WA 98498
Jacob P.
Job Details:
08/20/2020
WASHER-TOPLOAD KENMORE 11022912100
"Installed previously ordered transmission, clutch and coupler. Test cycled, all checks ok."
Near Spanaway, WA 98387
Branden W.
Job Details:
08/20/2020
DISHWASHER FRIGIDAIRE FFBD2412SS0A
Customer complaint that dishwasher does not drain completely and leaks from door. Found drain hose clogged with food debris causing slow drain. Slow drain leaving water in dishwasher causing overfill and leak. No other leaks found. Seals are in good condition. Cleaned drain hose. No airgap installed and drain hose has no high loop. Added high loop under sink. Advised to run several clean cycles. Customer stated deductible was waived. No deductible collected.
Near Puyallup, WA 98371
Nick R.
Job Details:
08/20/2020
WASHER-TOPLOAD KENMORE 11022352510
Performed PM check cycle tested all checks good
Near Olympia, WA 98502
Jacob P.
Job Details:
08/20/2020
DRYER-ELECTRIC SAMSUNG DV45H6300EW/A3 01
Customer complaint of unit not starting. Found motor has bad centrifugal switch causing drum not to turn. Needs new motor assembly.; ordrng 1 DC93-00101N (Motor assembly)
Near Tacoma, WA 98406
Branden W.
Job Details:
08/20/2020
DISHWASHER MAYTAG MDB4949SDZ0
"Installed new main control, OWI sensor and drain pump. Tested in normal and auto cycles. All checks good."
Near Olympia, WA 98516
Jacob P.
Job Details:
08/20/2020
WASHER-FRONT LOA WHIRLPOOL WFW8740DW0
"Installed previously ordered control board. Test cycled, all checks ok."
Near Olympia, WA 98513
Jacob P.
Job Details:
08/20/2020
WASHER-FRONT LOA WHIRLPOOL GHW9100LW2
"Customer complaint of unit not always spinning clothes all the way out. Found unit unable to balance load due to worn rear bearing. Needs new basket, outer rear tub and tub gasket. Basket is discontinued and tub is out of stock. AHS to supply parts.; ordrng 1 8181914 (Basket) and 1 W10772617 (Outer rear tub) and 1 WP8181673 (Tub gasket)"
Near Spanaway, WA 98387
Branden W.
Job Details:
08/20/2020
WASHER-TOPLOAD KENMORE 11069133413
Customer complaint that washer is loud in spin cycle. Found worn transmission bearings causing noise. Needs new transmission. ; ordrng 1 W10811956 (GEARCASE) and 1 W10752187 (Screw) and 1 W10752285 (WASHPLATE)
Near Olympia, WA 98502
Jacob P.
Job Details:
08/20/2020
DRYER-ELECTRIC SAMSUNG DV45K6500EV/A3 01
"Installed previously ordered control board. Test cycled, all checks ok."
Near Tacoma, WA 98405
Branden W.
Job Details:
08/20/2020
WASHER-FRONT LOA LG WM2801HLA
Customer complaint that washer will not fill. Found dead drain pump causing water to remain in washer. Washer will not fill unless it drains. Replace drain pump. Cycle tested. all checks ok; used 1 4681EA2001T (DRAIN PUMP) from stock
Near Olympia, WA 98501
Nick R.
Job Details:
08/20/2020
DRYER-ELECTRIC SAMSUNG DV42H5200EP/A3 03
"Customer complaint that dryer makes a knocking noise. Found both back rollers seized, causing dryer to make a knocking sound. Needs new back rollers. Installed new rollers cycle tested all checks good.; used 2 Dc97-16782a (Rollers) from stock"
Near Tumwater, WA 98501
Jacob P.
Job Details:
08/20/2020
WASHER-TOPLOAD WHIRLPOOL LA6800XTW0
"Customer complaint of unit making high pitch squealing sound. Found worn drain pump causing sound. Replaced drain pump. Test cycled, all checks ok.; used 1 WP3363394 (Drain pump) from stock"
Near Tacoma, WA 98444
Branden W.
Job Details:
08/20/2020
WASHER-FRONT LOA LG WM3677HW
Customer complaint that washer leaks. Not sure where or when. Cycle tested x5 in different cycle and service mode. No active leaks found at time of service. Found signs of leak from dispenser. Door boot/glass and rear vent. Fiund a build up suds in washer causing leak from rear vent. Advised to use less detergent. Found debris between boot and glass. Cleaned debris. Advised to clean door glass regularly. Found no issues with dispenser. Advised that detergent pods should be placed directly in washer and not dispenser as it may cause water to back up and leak. Washer ops good at this time. Advised to call if lpissue persists. No deductible collected as tenants stated owner is responsible. FAHW to collect.
Near Olympia, WA 98503
Nick R.
Job Details:
08/20/2020
DRYER-ELECTRIC KENMORE 11066132411
Performed PM check cycle tested all checks good
Near Olympia, WA 98502
Jacob P.
Job Details:
08/20/2020
WASHER-TOPLOAD GE GTWP2000F1WW
"Customer complaint of start button not working. Found rubber for button stuck inside of console. Repeated rubber. Test cycled, all checks ok."
Near Graham, WA 98338
Nick R.
Job Details:
08/20/2020
WASHER-FRONT LOA SAMSUNG 401WV60M9900AV/A4
Performed PM check cycle tested all checks good
Near Olympia, WA 98516
Jacob P.
Job Details:
08/17/2020
WASHER-TOPLOAD WHIRLPOOL GSQ9612KQ2
"Customer complaint of unit not spinning. Found transmission and clutch soaked in oil. Needs new transmission, clutch and coupler.; ordrng 1 285785 (Clutch) and 1 3360629 (Transmission) and 1 285753A (Coupler)"
Near Lacey, WA 98516
Jacob P.
Job Details:
08/17/2020
DISHWASHER SAMSUNG DW80K7050UG/AA 03
"Customer complaint of unit producing LC error and top spray arm coming off. Customer stated they shut unit off for about a week and ran it again and it finished the cycle. Uninstalled unit and checked for leaks, no signs of water under unit. Needs new feed tube. Advised customer to use dishwasher and if LC code happens again then to call back. Informed customer part is on back order.; ordrng 1 DD82-01308A (Feed tube)"
Near Lacey, WA 98516
Jacob P.
Job Details:
08/17/2020
WASHER-TOPLOAD SAMSUNG WA52M7750AW/A4 01
"Customer complaint of unit not finishing cycle when ran overnight twice, then leaked and flooded laundry room. Customer stated she's ran as few small cycles since the and everything finished fine. Found 4C (no water), bc2 (stuck key) and DC (lid lock open) errors stored. Test cycled machine on deep wash, no signs of leaks. Per STG, ordering new PCB kit.; ordrng 1 DC92-02005A (PCB kit)"
Near Olympia, WA 98503
Jacob P.
Job Details:
08/17/2020
WALL OVEN KENMORE 79041143510
"Customer complaint that timer 1 is hard to use. Found buttons on display shorted. Needs new display board. Test cycled temps, checks ok.; ordrng 1 808957409 (Display board)"
Near Gig Harbor, WA 98335
Branden W.
Job Details:
08/17/2020
DISHWASHER GE GDT695SSJ0SS
Customer complaint that dishwasher will not drain. Found failed drain pump. Needs new pump. Dishwasher not mounted and tow panel not mounted prior to service. Next service 8/24 10-2; ordrng 1 WD19X25180 (Drain pump kit)
Near Puyallup, WA 98374
Branden W.
Job Details:
08/17/2020
DISHWASHER SAMSUNG DW80M2020US/AA 00
Customer complaint that dishwasher produces leak error. Found that inlet valve slowly seeps water. Needs new inlet valve. Part is back ordered. No ETA given. ; ordrng 1 DD81-02265A (A/S-WATER VALVE)
Near Puyallup, WA 98375
Branden W.
Job Details:
08/17/2020
DISHWASHER WHIRLPOOL DU811SWKQ0
Customer complaint that dishwasher will not drain fully. Found drain separator worn out causing poor drain. Also found cooling fin on motor broken off. Causing motor to overheat. Needs new separator and motor assembly. ; ordrng 1 WP8520839 (SEPARATOR) and 1 WPW10247394 (PUMP&MOTOR) and 1 WP3369178 (BALL-CHECK) and 1 WP8520841 (FUNNEL-SEP)
Near Olympia, WA 98513
Jacob P.
Job Details:
08/17/2020
LAUNDRY CENTER GE GUD24GSSJ0WW
Customer complaint of unit leaking. Found unit has bad bearings and caused leak. Needs new transmission and o ring.; ordrng 1 WH16X22783 (Transmission) and 1 WH09X22745 (O ring)
Near Spanaway, WA 98387
Nick R.
Job Details:
08/17/2020
WASHER-FRONT LOA KENMORE 79641393511
Preformed PM check cycle tested all checks good
Near Eatonville, WA 98328
Nick R.
Job Details:
08/17/2020
OTHER KENMORE 11171215611
Preformed PM check cycle tested all checks good.
Near Olympia, WA 98501
Jacob P.
Job Details:
08/17/2020
WASHER-FRONT LOA WHIRLPOOL WFW75HEFW0
"Customer complaint of unit leaking. Found drain hose loose causing leak inside and outside unit. Removed drain hose and checked for blockages, all clear. Reattached and tightened hose. Test cycled ×5, all checks ok."
Near Graham, WA 98338
Branden W.
Job Details:
08/17/2020
RANGE KENMORE 91163275790
Customer complaint that left rear burner does not work and other elements dont sit level. Found bad contacts in infinite switch not sending voltage from L2 to burner. Needs new switch. Found buners do not sit level because wrong burner bowls are installed. Needs new bowls. Next service 8/21 8-12; ordrng 1 WB23K5027 (RANGE SURFACE ELEMENT SWITCH 2350W) and 2 WB31K5024 (RANGE 6' CHROME BURNER BOWL')s and 2 WB31K5025 (RANGE 8' CHROME DRIP BOWL)s
Near Sumner, WA 98391
Nick R.
Job Details:
08/17/2020
DISHWASHER KITCHENAID KDTE254ESS2
Installed new adjuster cycle tested all checks good.
Near Puyallup, WA 98373
Branden W.
Job Details:
08/17/2020
WALL OVEN KITCHENAID KEBS209BSS00
"Customer complaint that oven produces F2-E1 (stuck/shorted keypad) error when using either oven with high temps. Per whirlpool. Need to replace keypad, if issue persists, need to replace user board/display. Needs new control panel assembly. ; ordrng 1 W10570022 (PANL-CNTRL)"
Near Puyallup, WA 98371
Branden W.
Job Details:
08/17/2020
DISHWASHER SAMSUNG DW80J7550US/AA 01
Installed new drain pump. Cycle tested x3. All ops good
Near Fife, WA 98424
Branden W.
Job Details:
08/17/2020
WASHER-TOPLOAD KENMORE 11024932202
Customer complaint that washer leaks. Found drain pump leaking. Replaced pump. Cycle tested. All checks ok. ; used 1 WP3363394 (PUMP-WATER) from stock
Near Tacoma, WA 98405
Branden W.
Job Details:
08/17/2020
DISHWASHER KENMORE 66513073K215
Customer complaint that dishwasher door does not patch. Found cabinet side of latch fell out. Reinstalled latch. Cycle tested. All checks ok.
Near Federal Way, WA 98023
Nick R.
Job Details:
08/17/2020
WASHER-FRONT LOA KENMORE 11022342511
Preformed PM check cycle tested all checks good
Near Tacoma, WA 98445
Branden W.
Job Details:
08/17/2020
WASHER-FRONT LOA MAYTAG MAH6500AWW
"Customer complaint that washer is loud in the spin cycle. Found tub bearing worn out causing loud spin cycle. Needs new rear tub, spinner support, seals, and belt. ; ordrng 1 W10181639 (SPINNER SUPPORT KIT) and 1 12002022 (KIT-SEAL) and 1 22004465 (OUTER TUB ASSY; AS PACK) and 1 12001788 (KIT; BELT & ISOLATOR) and 1 WP22002077 (SEAL-TUB)"
Near Puyallup, WA 98375
Nick R.
Job Details:
08/17/2020
WASHER-FRONT LOA MAYTAG MHW6000AG0
Preformed PM check cycle tested all checks good
Near Tacoma, WA 98445
Nick R.
Job Details:
08/17/2020
WASHER-FRONT LOA KENMORE 79641162410
Preformed PM check cycle tested all checks good
Near Olympia, WA 98501
Jacob P.
Job Details:
08/17/2020
DISHWASHER KITCHENAID KUDS30IXSS7
"Installed previously ordered control board, control panel, detergent dispenser, sump assy, turbidity sensor and track. Test cycled, all checks ok"
Near Puyallup, WA 98371
Nick R.
Job Details:
08/17/2020
OTHER KENMORE 10650582001
Preformed PM check cycle tested all checks good
Near Federal Way, WA 98023
Nick R.
Job Details:
08/17/2020
OTHER KENMORE 11173045610
Preformed PM check cycle tested all checks good
Near Tacoma, WA 98445
Jacob P.
Job Details:
08/17/2020
WASHER-FRONT LOA SAMSUNG WF42H5000AW/A2 11
"Installed previously ordered inverter board. Test cycled, all checks ok."
Near Puyallup, WA 98373
Jacob P.
Job Details:
08/17/2020
DRYER-ELECTRIC ELECTROLUX EIMED55IIW2
"Installed previously ordered UI board, heating element and idler pulley. Test cycled, all checks ok."
Near Tacoma, WA 98407
Nick R.
Job Details:
08/17/2020
DISHWASHER KENMORE 66513263K112
Preformed PM check cycle tested all checks good
Near University Place, WA 98466
Jacob P.
Job Details:
08/17/2020
DRYER-ELECTRIC GE GTD42EASJ2WW
"Installed previously ordered glide bearing assy and rear bearing. Test cycled, all checks ok."
Near Graham, WA 98338
Branden W.
Job Details:
08/17/2020
WASHER-TOPLOAD SAMSUNG WA54M8750AV/A4
Customer complaint that washer made noise when washing heavy load. Cycle tested empty and with a load. No abnormal noises heard at this time. Checked mechanical components. All checks good.
Near University Place, WA 98467
Nick R.
Job Details:
08/17/2020
DISHWASHER KENMORE 66515524000
Preformed PM check cycle tested all checks good
Near Graham, WA 98338
Branden W.
Job Details:
08/17/2020
WASHER-TOPLOAD LG WT7800CW
Customer complaint that washer is loud in spin cycle. Cycle tested empty and with a load. No abnormal noises heard at time of service. All checks ok.
Near Puyallup, WA 98375
Branden W.
Job Details:
08/17/2020
DRYER-ELECTRIC WHIRLPOOL WED9200SQ0
"Customer complaint that dryer does not heat. Found 240v to element. Needs new element. Also found wire to element melted at terminal. Needs new terminal. Replaced element and terminal. Cycle tested. Dryer ops good. Performed air flow test. Test failed. Advised to have duct cleaned ASAP. ; used 1 WP8544771 (ELEMENT), and 1 279457 (WIRE-SPADE) from stock"
Near Gig Harbor, WA 98332
Jacob P.
Job Details:
08/17/2020
DISHWASHER KITCHENAID KUDS35FXSS4
"Customer complaint of upper left track broken. Replaced adjuster assembly. Test cycled, all checks ok.; used 1 W10712394 (Adjuster) from stock"
Near Puyallup, WA 98374
Nick R.
Job Details:
08/17/2020
WASHER-TOPLOAD KENMORE 11022102310
Preformed PM check cycle tested all checks good
Near Olympia, WA 98513
Jacob P.
Job Details:
08/17/2020
DRYER-ELECTRIC SAMSUNG DV42H5200EP/A3 03
"Customer complaint of no heat. Found open heating element. Replaced heating element. Test cycled, all checks ok.; used 1 DC97-14486A (Heating element) from stock"
Near Spanaway, WA 98387
Nick R.
Job Details:
08/17/2020
OTHER KENMORE 25321021102
Preformed PM check cycle tested all checks good
Near Puyallup, WA 98375
Jacob P.
Job Details:
08/13/2020
WASHER-TOPLOAD WHIRLPOOL LSQ9110KQ0
"Customer complaint of unit not spinning, just makes buzzing sound. Found broken coupler causing no spin. Replaced coupler. Test cycled, all checks ok.; used 1 285753A (Coupler) from stock"
Near Puyallup, WA 98372
Nick R.
Job Details:
08/13/2020
DRYER-ELECTRIC LG DLEX2650W
"Customer complaint that baffles have disconnected from the drum. Reattach baffles, cycle tested all checks good."
Near Auburn, WA 98002
Nick R.
Job Details:
08/13/2020
WASHER-TOPLOAD GE WDSR2080DAWW
Installed pressure hose and agitator coupling cycle tested all checks good
Near Tacoma, WA 98407
Jacob P.
Job Details:
08/13/2020
WASHER-FRONT LOA WHIRLPOOL WFW97HEXL0
"Installed previously ordered MCU. Test cycled, all checks ok."
Near Puyallup, WA 98374
Nick R.
Job Details:
08/13/2020
WASHER-TOPLOAD MAYTAG MVWB835DW1
Preformed PM check cycle tested all checks good
Near Buckley, WA 98321
Branden W.
Job Details:
08/13/2020
DRYER-ELECTRIC GE GTD75ECPL0DG
"Customer complaint that dryer makes a rotational thump noise no matter load size. Cycle tested empty, with a blanket and with a wet load. No abnormal noises present at time of service. Front drum gap good. Unable to verify complaint at time of service."
Near Enumclaw, WA 98022
Branden W.
Job Details:
08/13/2020
WASHER-FRONT LOA WHIRLPOOL WFW92HEFC0
Customer complaint that washer stops and produces F3-E1 (pressure switch) error. Unable to get error to occur. Did find suds and sludge build up in Airtrap. Cleared trap and hose. Cycle tested x3. Unit working properly at this time. Advised about detergent use and to run clean cycle regularly. Advised to call if issue returns.
Near Graham, WA 98338
Nick R.
Job Details:
08/13/2020
WASHER-TOPLOAD KENMORE 11027062603
Preformed PM check cycle tested all checks good
Near Bonney Lake, WA 98391
Branden W.
Job Details:
08/13/2020
DISHWASHER KENMORE 66513543N412
Customer complaint that dishwasher leaks underneath. And sounds like spray arm is hitting something. Found leak coming from diverter motor shaft seal. Also found F9-E1 (diverter failure) stored. Noise seems to be from diverter plate hitting sump. Needs new sump assembly. Dishwasher uncounted prior to service. Declined to repair at this.
Near Eatonville, WA 98328
Branden W.
Job Details:
08/13/2020
LAUNDRY CENTER WHIRLPOOL LTE5243DQ6
"Installed new blower wheel, washer timer and lid switch. Cycle tested. All checks good."
Near Puyallup, WA 98375
Jacob P.
Job Details:
08/13/2020
WASHER-FRONT LOA SAMSUNG WF45K6500AV/A2 11
"Installed previously ordered control board, inverter board, coil and wire harness. Test cycled, all checks ok."
Near Eatonville, WA 98328
Jacob P.
Job Details:
08/13/2020
WASHER-TOPLOAD MAYTAG MVWB850WRO
"Installed previously ordered bearing kit. Test cycled, all checks ok."
Near Tacoma, WA 98408
Jacob P.
Job Details:
08/13/2020
DISHWASHER KITCHENAID KUDC20FVSS3
"Customer complaint of dishes not getting clean. Found lower spray arm and mounting stripped. Needs new spray arm, cap, seal and hub.; ordrng 1 WPW10320510 (Spray arm) and 1 WPW10077899 (Wash cap) and 1 WP8268340 (Seal) and 1 WPW10077898 (Hub)"
Near Fircrest, WA 98466
Jacob P.
Job Details:
08/13/2020
WASHER-FRONT LOA GE GFW490RPK0DG
"Customer complaint of unit very loud in spin cycle. Found unit has bad rear bearing. Needs new basket, gasket and rear tub. Basket out of stock.; ordrng 1 WH45X10137 (Basket) and 1 WH01X21994 (Gasket) and 1 WH45X10136 (Rear tub)"
Near Eatonville, WA 98328
Nick R.
Job Details:
08/13/2020
LAUNDRY CENTER WHIRLPOOL LTE5243DQ6
Tech was assigned as a helper;
Near Edgewood, WA 98371
Jacob P.
Job Details:
08/13/2020
WASHER-FRONT LOA WHIRLPOOL WFW92HEFW0
"Customer complaint of unit making loud banging sound in spin cycle and leaking from door. Found rotor bolt broken causing rotor to shake while moving around stator. Rotor and stator both worn down and rotor bolt is stuck inside basket shaft. Also found worn door boot causing leak. Needs new tub and basket assy, rotor, stator and rotor bolt. Basket assy and stator both out of stock.; ordrng 1 W10901175 (Tub and basket assy) and 1 W10870751 (Stator) and 1 WPW10544980 (Rotor) and 1 W11253212 (Rotor bolt)"