Near Lake Tapps, WA 98391
Branden W.
Job Details:
08/12/2020
DISHWASHER SAMSUNG DMT800RHB/XAA
Customer complaint that dishwasher will fill then produce an OE (overfill) error and drain. Found flow sensor and case break has grime in it causing false reading. Needs new sensor and case break. Needs auth from AHS. ; ordrng 1 DD94-01005A (ASSY-CASE BRAKE) and 1 DD94-01006A (ASSY-CASE SENSOR)
Near Tacoma, WA 98499
Jacob P.
Job Details:
08/12/2020
DISHWASHER WHIRLPOOL WDF320PADW1
Installed previously ordered control panel. Now found control board not sending voltage to inlet valve. Needs new control board.; ordrng 1 W10804118 (Control board)
Near Buckley, WA 98321
Branden W.
Job Details:
08/12/2020
WASHER-TOPLOAD KENMORE 11025132410
Customer complaint that washer will stall in rinse cycle. Found cold inlet screen plugged causing washer to time out in rinse cycle. Cleaned screens. Cycle tested. All ops ok.
Near Tacoma, WA 98409
Jacob P.
Job Details:
08/12/2020
WASHER-FRONT LOA SAMSUNG WF45N5300AW/US 51
"Customer complaint of unit not draining. Found blockage in hose between tub and drain pump. Removed blockage. Test cycled, all checks ok."
Near Lacey, WA 98516
Jacob P.
Job Details:
08/12/2020
WASHER-TOPLOAD KENMORE 11068132414
"Performed pm check on washer, all checks ok."
Near Olympia, WA 98502
Jacob P.
Job Details:
08/12/2020
DRYER-ELECTRIC SAMSUNG DV45K6500EV/A3 01
Customer complaint of dryer not turning off. Found control board with stuck relay to motor. Needs new control board.; ordrng 1 DC92-01896A (Control board)
Near Olympia, WA 98513
Jacob P.
Job Details:
08/12/2020
DISHWASHER GE GDT665SSN0SS
"Customer complaint of control panel unresponsive. Found control panel locked. Unlocked panel. Test cycled, all checks ok."
Near DuPont, WA 98327
Jacob P.
Job Details:
08/12/2020
DRYER-ELECTRIC SAMSUNG DV45K6500EV/A3 01
Customer complaint of not able to change cycle. Found knob shaft cracked. Needs new knob.; ordrng 1 DC97-18058B (Knob)
Near Graham, WA 98338
Nick R.
Job Details:
08/12/2020
WASHER-FRONT LOA KENMORE NA/000000
Preformed PM check cycle tested all checks good
Near Enumclaw, WA 98022
Branden W.
Job Details:
08/12/2020
WASHER-FRONT LOA SAMSUNG 401WF45K6500AW/A2
Tech was assigned as a helper;
Near Graham, WA 98338
Nick R.
Job Details:
08/12/2020
OTHER KENMORE 25327042702
Preformed PM check cycle tested all checks good
Near Auburn, WA 98001
Branden W.
Job Details:
08/12/2020
RANGE GE PB950SF1SS
Customer complaint that front right small section of triple burner does not work and glass top cracked. Found 240v to inner section of burner. Burner inop. Needs new burner and top assembly. Top assembly is factory backorder. Top assembly needs auth. ; ordrng 1 WB30T10155 (ELEMENT HALIANT 12 TRPL) and 1 WB62X22240 (RANGETOP GLASS ASM)
Near Federal Way, WA 98023
Branden W.
Job Details:
08/12/2020
RANGE WHIRLPOOL WFE525S0HZ0
Installed new terminal block and customer provided power cord. Cycle tested. All ops good.
Near Spanaway, WA 98387
Jacob P.
Job Details:
08/12/2020
LAUNDRY CENTER FRIGIDAIRE FEX831CS0
"Customer complaint of timer not advancing. Needs new timer.; ordrng 1 131758600 (Timer), states that autho needed"
Near Lakewood, WA 98498
Nick R.
Job Details:
08/12/2020
WASHER-TOPLOAD KENMORE 11027062600
Preformed PM check cycle tested all checks good
Near Puyallup, WA 98375
Nick R.
Job Details:
08/12/2020
WASHER-FRONT LOA KENMORE 79641302610
Preformed PM check cycle tested all checks good
Near Puyallup, WA 98373
Nick R.
Job Details:
08/12/2020
DRYER-ELECTRIC WHIRLPOOL WED8540FW
"Customer complaint that dryer is making a lound sound, found plastic in blower wheel causing sound. Removed plastic. Cycle tested all checks good."
Near Olympia, WA 98512
Jacob P.
Job Details:
08/11/2020
RANGE LG LRE3061BD/00
"Installed previously ordered control panel. Test cycled, all checks ok."
Near Graham, WA 98338
Branden W.
Job Details:
08/11/2020
WASHER-TOPLOAD SAMSUNG WA40J3000AW/A2 01
Customer complaint that washer makes a banging noise in spin cycle. Cycle tested with load of towels. No abnormal noises heard. All components check good. Advised that load is likely out of balance and about proper loading.
Near Puyallup, WA 98375
Branden W.
Job Details:
08/11/2020
DRYER-ELECTRIC SAMSUNG DV50K8600EV/A3
Customer complaint that dryer is making a squealing sound. Found the dryer with a seized idler pulley needs new idler pulley. Installed new idler pulley cycle tested all checks ok.; used 1 DC93-00634A (IDLER ASSEMBLY) from stock
Near Olympia, WA 98513
Jacob P.
Job Details:
08/11/2020
WASHER-FRONT LOA SAMSUNG WF45H6300AG/A2
"Installed previously ordered front panel. Test cycled, all checks ok."
Near Olympia, WA 98513
Jacob P.
Job Details:
08/11/2020
WASHER-FRONT LOA SAMSUNG WF330ANW/XAA 01
Customer complaint of unit not draining. Found drain pump has dead spot on motor causing no drain. Needs new drain pump.; ordrng 1 DC31-00054A (Drain pump)
Near Puyallup, WA 98374
Branden W.
Job Details:
08/11/2020
WASHER-TOPLOAD MAYTAG MVWB450WQ2
Customer complaint that washer makes noise and processes F51 error in spin cycle. Found motor rotor bolt loose causing error and noise. Secured bolt with loctite. Cycle tested. All checks good. Advised to run clean cycle to remove grime deposits.
Near Buckley, WA 98321
Branden W.
Job Details:
08/11/2020
DRYER-ELECTRIC LG DLE5955W
Customer complaint that dryer is making a loud noise. Found a dryer sheet and lint build up in the blower wheel. Causing the loud sound. Cleaned blower. Cycle tested All checks good.
Near Olympia, WA 98503
Jacob P.
Job Details:
08/11/2020
WASHER-FRONT LOA SAMSUNG WF350ANW/XAA 01
Customer complaint of unit very loud in spin cycle. Found basket warped causing machine to shake and vibrate. Needs new basket and rear tub assy. Rear tub is discontinued. AHS to supply parts. ; ordrng 1 DC97-15328L (Outer tub) and 1 DC97-15478A (Basket)
Near Olympia, WA 98516
Jacob P.
Job Details:
08/11/2020
WASHER-FRONT LOA WHIRLPOOL WFW8740DW0
"Customer complaint of unit still producing F3E1 error. Per service matters, checked pressure some for debris, all clear. Needs new control board.; ordrng 1 W11029840 (Control board), states that autho needed"
Near Buckley, WA 98321
Branden W.
Job Details:
08/11/2020
DISHWASHER GE DDT575SMF6ES
"Installed new spray arm, holder and console. Cycle tested. All checks good."
Near Fircrest, WA 98466
Branden W.
Job Details:
08/11/2020
WASHER-TOPLOAD MAYTAG MVWB855DC3
Customer complaint that washer leaks alot of water. Found drain pipe in wall backing up and overflowing. Found no leaks from washer. Advised a plumber is needed to repair house plumbing. Also advised base boards are water logged.
Near Gig Harbor, WA 98335
Branden W.
Job Details:
08/11/2020
DISHWASHER FRIGIDAIRE FGID2466QF6A
Customer complaint that dishwasher leaks. Found inlet supply line adapter cracked causing leak. Replaced adapter. Cycle tested. All checks ok. Collected 75.00 deductible via credit card. ; used 1 Adp (Inlet supply line adapter) from stock
Near Lacey, WA 98516
Jacob P.
Job Details:
08/11/2020
RANGE JENN-AIR JES9800CAS00
"Installed previously ordered control panel. Test cycled, found right rear burner receiving no voltage. Infinite switch burnt. Needs new infinite switch.; ordrng 1 WP74008940 (Infinite switch), states that autho needed"
Near DuPont, WA 98327
Jacob P.
Job Details:
08/11/2020
DRYER-ELECTRIC WHIRLPOOL WED8200YW0
"Customer complaint of loud squealing noise. Found seized idler. Replaced idler. Test cycled, all checks ok.; used 1 WPW10547292 (Idler pulley) from stock"
Near Lakewood, WA 98499
Jacob P.
Job Details:
08/11/2020
WASHER-FRONT LOA SAMSUNG WF45K6200AW/A2
"Customer complaint of add garment door not staying latched. Found latch inside of door worn. Needs new door assy. Advised customer that part is back ordered and may take awhile. ; ordrng 1 DC97-19057A (Door assy), states that autho needed"
Near Tacoma, WA 98406
Branden W.
Job Details:
08/11/2020
DISHWASHER MAYTAG MDB4949SDZ0
"Customer complaint that dishwasher goes into drain cycle and shuts down a minute or two into starting a cycle. Found F3 E2 (thermistor shorted) F8 E2 (drain motor failure) F8 E3 (drain pump relay stuck) per tech guide. Needs new main control, OWI sensor and drain pump. ; ordrng 1 W10906430 (CNTRL-ELEC) and 1 WPW10348269 (PUMP-DRAIN) and 1 W11084121 (Sensor), states that autho needed"
Near Spanaway, WA 98387
Branden W.
Job Details:
08/11/2020
DISHWASHER AMANA ADB1300AFS1
Customer complaint that dishwasher will not drain. Found debris in drain pump causing water to not drain out. Cleared pump. Cycle tested x3. All checks ok.
Near Tacoma, WA 98498
Jacob P.
Job Details:
08/11/2020
DISHWASHER SAMSUNG DW80N3030US/AA 00
"Installed previously ordered inlet valve. Test cycled, all checks ok."
Near Tacoma, WA 98443
Jacob P.
Job Details:
08/11/2020
DRYER-ELECTRIC ADMIRAL AED4475TQ1
"Installed previously ordered timer. Test cycled, all checks ok."
Near Tacoma, WA 98405
Nick R.
Job Details:
08/11/2020
RANGE KENMORE 79094102702
Installed bake element cycle tested all checks good.
Near Tacoma, WA 98407
Branden W.
Job Details:
08/11/2020
DRYER-ELECTRIC ELECTROLUX EIMED55IIW0
Installed new heating element. Cycle tested. All checks good.
Near Gig Harbor, WA 98335
Branden W.
Job Details:
08/11/2020
WASHER-FRONT LOA LG WM5000HVA
Complaint that washer is leaking still. Found bleach/fabric softener dispenser plugged causing it to overfill. Cleaned dispenser port. Cycle tested in quick wash. All checks good.
Near University Place, WA 98467
Nick R.
Job Details:
08/11/2020
RANGE KENMORE 79032313000
Preformed PM check cycle tested all checks good
Near Sumner, WA 98390
Jacob P.
Job Details:
08/11/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0
"Installed previously ordered control panel. Test cycled, all checks ok."
Near Spanaway, WA 98387
Jacob P.
Job Details:
08/11/2020
RANGE SAMSUNG NE58K9430SS/AA
"Installed previously ordered infinite switch. Test cycled, all checks ok."
Near Tacoma, WA 98422
Branden W.
Job Details:
08/11/2020
WASHER-FRONT LOA SAMSUNG WF448AAP/XAA
Installed new drain pump. Cycle tested. All checks ok.
Near University Place, WA 98467
Branden W.
Job Details:
08/11/2020
WASHER-FRONT LOA WHIRLPOOL WFW95HEXW2
Installed new inlet valve. Cycle tested. All checks good.
Near Spanaway, WA 98387
Jacob P.
Job Details:
08/11/2020
WASHER-FRONT LOA WHIRLPOOL WFW9050XW00
"Installed previously ordered drain pump and door boot. Test cycled, all checks ok. Left door boot with customer."
Near Tacoma, WA 98444
Nick R.
Job Details:
08/11/2020
RANGE GE PS950EF3ES
Preformed PM check cycle tested all checks good
Near Puyallup, WA 98374
Nick R.
Job Details:
08/11/2020
DRYER-ELECTRIC KENMORE 11067632600
"Customer complaint that dryer isn't heating. Found dryer with a open heating element causing dryer not to heat. Needs new heating element. Installed new heating element and cleaned moisture sensor, cycle tested all checks good.; used 1 279838 (Heating element) from stock"
Near Tacoma, WA 98409
Jacob P.
Job Details:
08/06/2020
RANGE JENN-AIR JES9750CAB01
"Installed previously ordered relays. Test cycled, all checks ok."
Near Puyallup, WA 98371
Nick R.
Job Details:
08/06/2020
DISHWASHER GE GDF520PGJ5BB
Installed new upper and lower rack. Cycle tested all checks good.
Near Olympia, WA 98516
Jacob P.
Job Details:
08/06/2020
WASHER-FRONT LOA WHIRLPOOL WFW8740DW0
"Installed previously ordered pressure switch. Test cycled, all checks ok. Customer advised that water is sometimes left in detergent drawer. Informed customer taking drawer out and cleaning periodically is necessary to have siphon system work properly. Machine functioning as designed."
Near Olympia, WA 98506
Jacob P.
Job Details:
08/06/2020
DISHWASHER MAYTAG MDB4949SDZ0
"Customer complaint of burning electrical smell and smoke coming from top left of door. Removed door panel, no signs of burnt wires. Removed control board from housing, no signs of damage. Inspected all of wire harness in door and below machine, no signs of damage. Checked inside control panel and wiring, no signs of damage. Test cycled through service mode, unable to reproduce issue. Customer also informed of wash pump making high pitch whining sound. Found wash pump has bad bearings. Informed customer unable to find where burning smell was coming from and everything checks out okay. Needs new wash pump. Called in to Lowes to see if wash pump will be covered, Lowes advised that since failure isn't mechanical they will not be covering wash pump."
Near Sumner, WA 98390
Nick R.
Job Details:
08/06/2020
DRYER-ELECTRIC SAMSUNG DV45H7000EW/A2 02
Customer complaint that dryer isn't heating. Found the dryer has a open heating element causing dryer not to heat. Aslo found the dryer has poor airflow Needs new heating element. Installed new heating element and cleaned all lint from dryer. Cycle tested everything works as intended. Dryer still as poor airflow. Advised customer not to use dryer till the vents have been cleaned. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock
Near Bonney Lake, WA 98391
Branden W.
Job Details:
08/06/2020
WASHER-TOPLOAD SAMSUNG WA45K7600AW/A2
"Customer complaint that washer errors as unbalanced no matter the load. This happened immediately after installed in new home. Found when washer was moved, tub was not secured well enough causing tub to dent rear panel and get caught on metal lip causing tub to not move freely and go out of balance. Reset tub and straightened rear panel. Cycle tested with a load. All checks ok."
Near Sumner, WA 98391
Branden W.
Job Details:
08/06/2020
DRYER-ELECTRIC LG DLEX5680W
Installed new motor. Cycle tested. All checks good.
Near Bonney Lake, WA 98391
Nick R.
Job Details:
08/06/2020
DISHWASHER LG LDF7774ST
Installed new control board and wiring harness cycle tested all checks good.
Near Sumner, WA 98391
Nick R.
Job Details:
08/06/2020
DRYER-ELECTRIC SAMSUNG DV42H5000EW
Customer complaint that dryer isn't heating. Found a open heating element causing dryer not to heat. Needs new heating element. Installed new heating element cycle tested all checks good.; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock
Near Puyallup, WA 98375
Nick R.
Job Details:
08/06/2020
DRYER-ELECTRIC LG DLEX3360V
"Installed new rollers, new belt, new drum, and idler pulley. Cycle tested all checks good."
Near Graham, WA 98338
Nick R.
Job Details:
08/06/2020
RANGE KENMORE 25327042702
Will return at a later date ; O-emld tckt
Near Steilacoom, WA 98388
Jacob P.
Job Details:
08/06/2020
WALL OVEN AMANA A0CS3040WW
"Customer complaint of F4 error, has been working the last few days. F4 error is shorted control error. Needs new control. Part is discontinued. Called in to ORH to advise of discontinued part, while on hold the customer called in and cancelled appointment."
Near Buckley, WA 98321
Branden W.
Job Details:
08/06/2020
WASHER-FRONT LOA LG WT7200CW
Customer complaint that washer will not power on. Found hot and neutral lines reversed at outlet causing washer to not power. Tested at different outlet. All ops ok. Advised customer to have electrician correct power supply to washer.
Near Federal Way, WA 98023
Branden W.
Job Details:
08/06/2020
RANGE WHIRLPOOL WFE525S0HZ0
Customer complaint that range does not operate. Found burned terminal connection at terminal block. Needs new terminal block. Advised customer that a power cord will be needed and is not covered as it is not a part of the appliance. Next service 8/11 10-2; ordrng 1 WPW10245259 (Terminal block) and 2 WP3400029 (Nut)s
Near Puyallup, WA 98371
Branden W.
Job Details:
08/06/2020
DISHWASHER SAMSUNG DW80J7550US/AA 01
Customer complaint that dishwasher will not work. Found dishwasher not draining. Needs new drain pump. Next service 8/13 8-12; ordrng 1 DD31-00016A (Drain pump)
Near Tacoma, WA 98498
Jacob P.
Job Details:
08/06/2020
WASHER-FRONT LOA SAMSUNG WF45N5300AW/US
"Customer complaint of unit not draining. Found debris built up in tub to drain pump hose. Cleared debris. Test cycled, all checks ok."
Near Lacey, WA 98516
Jacob P.
Job Details:
08/06/2020
DRYER-ELECTRIC WHIRLPOOL WGD94HEXW0
"Customer complaint of dryer not starting. Found worn idler causing no start. Replaced idler pulley and delinted dryer. Test cycled, all checks ok.; used 1 W10837240 (Idler pulley) from stock"
Near Lacey, WA 98513
Jacob P.
Job Details:
08/06/2020
RANGE MAYTAG MER5555QAW
"Installed previously ordered bake element. Test cycled, all checks ok. Customer advised that surface elements are heating irregularly also. Receptacles are good, no loose or burnt contacts. Infinite switches sending proper voltage and cycling temps properly. Turned all elements on high, found all 4 elements have weak/dark spots causing irregular heating. Needs new surface elements.; ordrng 2 WPW10345410 (Surface element 8')s and 2 WPW10259868 (Surface element 6')s, states that autho needed"
Near Graham, WA 98338
Branden W.
Job Details:
08/06/2020
WASHER-FRONT LOA WHIRLPOOL WFW9300VU02
Installed new drain pump. Cycle tested. All checks good.
Near Orting, WA 98360
Nick R.
Job Details:
08/06/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0
Installed new adjuster cycle tested all checks good.
Near Orting, WA 98360
Branden W.
Job Details:
08/06/2020
WASHER-FRONT LOA SAMSUNG WF42H5000AW/A2 11
Installed new drain pump. Cycle tested. All checks ok.
Near Sumner, WA 98391
Nick R.
Job Details:
08/06/2020
OTHER KENMORE 25328052801
Performed PM check cycle tested all checks good.
Near Bonney Lake, WA 98391
Nick R.
Job Details:
08/06/2020
DRYER-ELECTRIC WHIRLPOOL WED8000DW3
"Customer complaint that in the normal cycle the clothes don't come out dry. Found moisture sensor with grim build up, causing moisture sensor to not work properly. Cleaned and calibrated moisture sensor cycle tested all checks good."
Near Bonney Lake, WA 98391
Branden W.
Job Details:
08/06/2020
DRYER-ELECTRIC MAYTAG MEDX655DW1
Customer complaint that dryer timer will not advance. Dryer will just continuously run. 120v to timer drive motor. Drive not advancing. Needs new timer. Next service 8/13 10-2; ordrng 1 WPW10642928 (Timer)
Near Lacey, WA 98503
Jacob P.
Job Details:
08/06/2020
RANGE GE JS645SLSS
"Complaint that oven doesnt stay on. Unable to fully test due to no power hook ups. Removed back panel, no signs of shorted wires. Removed console, no signs of shorted wires. Physical inspection checks ok."
Near Eatonville, WA 98328
Jacob P.
Job Details:
08/06/2020
WALL OVEN JENN-AIR n/a
"Installed previously ordered hinges. Test cycled, all checks ok."
Near Lakewood, WA 98498
Jacob P.
Job Details:
08/06/2020
WASHER-TOPLOAD KENMORE 11022912100
"Customer complaint of unit not spinning. Found unit not agitating or spinning. Transmission and clutch soaked in oil. Needs new transmission, clutch and coupler.; ordrng 1 285785 (Clutch) and 1 3360629 (Transmission) and 1 285753A (Coupler)"
Near Federal Way, WA 98003
Nick R.
Job Details:
08/06/2020
RANGE KENMORE 79094142312
Installed both front burners and two terminal blocks cycle tested all checks good.
Near Tacoma, WA 98445
Jacob P.
Job Details:
08/06/2020
WASHER-FRONT LOA SAMSUNG WF42H5000AW/A2 11
"Customer complaint of unit not spinning. Unit full of water, drained water out. Unit doesnt spin. Put into service mode, completely full of 3E2 error (motor error). Needs new inverter board.; ordrng 1 DC92-01531B (Inverter board)"
Near Gig Harbor, WA 98335
Branden W.
Job Details:
08/06/2020
WASHER-FRONT LOA LG WM5000HVA
"Customer complaint that washer leaks from bottom left. Found cap for sump drain hose not sealing causing leak. Needs new cap. Customer will install cap. ; used 1 5006ER3009A (CAP,DRAIN HOSE) from stock"
Near Lakewood, WA 98498
Branden W.
Job Details:
08/06/2020
DRYER-ELECTRIC SAMSUNG DVE50M7450W/A3
Customer complaint that dryer will not heat. Found open heating element causing no heat. Replaced element. Vacuumed inside of dryer. Cycle tested. All checks ok. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock
Near Tacoma, WA 98445
Branden W.
Job Details:
08/06/2020
DRYER-ELECTRIC WHIRLPOOL LER7646EQ2
Installed new timer and cut off. Cycle tested all checks ok
Near Tacoma, WA 98498
Nick R.
Job Details:
08/06/2020
DRYER-ELECTRIC SAMSUNG DV42H5000EW/A3 04
Customer complaint that the dryer makes a squealing noise. Found both back rollers seized causing squealing noise. Needs two back rollers. Installed two new rollers. Cycle tested all checks good. ; used 2 DC97-16782A (DRUM ROLLER) from stock
Near Tacoma, WA 98498
Nick R.
Job Details:
08/06/2020
WASHER-TOPLOAD GE GTW460ASJ4WW
Preformed PM check cycle tested all checks good
Near Gig Harbor, WA 98332
Branden W.
Job Details:
08/06/2020
WASHER-TOPLOAD MAYTAG MVWX655DW1
"Customer complaint that washer is leaking oil. Found transmission leaking oil into all drive components. Needs new transmission, belt, pulleys. ; ordrng 1 W11035751 (GEARCASE) and 1 W11026785 (Motor) and 1 W10721967 (Cam set) and 1 W11239857 (Belt) and 1 WPW10427633 (Shield)"
Near Auburn, WA 98002
Nick R.
Job Details:
08/06/2020
WASHER-TOPLOAD GE WDSR2080DAWW
"Customer complaint that washer will not agitate, and over fills when using the super cycle. ; ordrng 1 WH49X10042 (WASHING MACHINE AGITATOR COUPLING KIT) and 1 WH41X365 (WASHING MACHINE H20 PRESSURE SWITCH HOSE)"
Near Lacey, WA 98513
Jacob P.
Job Details:
08/06/2020
DISHWASHER KENMORE 66516492300
"Customer complaint of unit catching fire. Found control board black and melted through control panel. UI board and thermal fuse also black. Multiple connectors on wire harness melted and burnt. Needs new UI board, control board, control panel, thermal fuse and wire harness. UI board, control board and wire harness discontinued. AHS to supply parts. ; ordrng 1 8539436 (UI board) and 1 8539379 (Control board) and 1 WP8542370 (Control panel) and 1 8193762 (Thermal fuse) and 1 8534932 (Wire harness)"
Near Eatonville, WA 98328
Jacob P.
Job Details:
08/06/2020
WASHER-TOPLOAD MAYTAG MVWB850WRO
"Customer complaint of unit leaking, found oil on ground when she slid machine out. Turned basket by hand, very loud bearing. Checked under machine, oil splatter around case. Found unit has bad bearings, needs new bearing kit.; ordrng 1 W10435302 (Bearing kit)"
Near Spanaway, WA 98387
Jacob P.
Job Details:
08/04/2020
WASHER-FRONT LOA WHIRLPOOL WFW9050XW00
Customer complaint of large leak. Found warped door boot causing leak and drain pump not draining. Needs new door boot and drain pump.; ordrng 1 WPW10730972 (Drain pump) and 1 WPW10381562 (Door boot)
Near Tacoma, WA 98422
Branden W.
Job Details:
08/04/2020
WASHER-FRONT LOA SAMSUNG WF448AAP/XAA
"Customer complaint that washer is noisier than usual. Has a grind sound in wash and a squealing sound in spin. Found worn drain pump causing grinding noise. Also found tub bearings are starting to wear and have play causing basket to make noise in spin. Needs new rear tub, basket and drain pump. Customer wants to only replace drain pump at this time. Next visit 8/6 10-2; ordrng 1 DC31-00054A (Drain pump)"
Near Tacoma, WA 98405
Branden W.
Job Details:
08/04/2020
RANGE KENMORE 79094102702
"Customer complaint that bake doesn't work and rear left burner doesn't work. Found burner unplugged. Plugged burner in. Burner ops good. Found open bale element causing no bake. Needs new element. Next service 8/6 8-12; ordrng 1 316075103 (element,bake)"
Near Olympia, WA 98513
Jacob P.
Job Details:
08/04/2020
DRYER-ELECTRIC LG DLE1501W
Came to install previously ordered parts. Found guide is broken and grill cover is updated part so lint filter no longer fits. Needs new lint filter and another guide.; ordrng 1 4974EL1002B (Guide) and 1 5231EL1001C (Lint filter)
Near Tacoma, WA 98407
Branden W.
Job Details:
08/04/2020
DRYER-ELECTRIC ELECTROLUX EIMED55IIW0
Customer complaint that dryer stops and gives E64 (heating element) error. Found open leg on element causing error. Needs new heating element. Next service 8/6 8-12; ordrng 1 134792700 (heater)
Near University Place, WA 98466
Jacob P.
Job Details:
08/04/2020
WASHER-TOPLOAD GE GTW460ASJ6WW
"Customer complaint of washer not switching into cycle and making loud noise. Found everything under machine soaked in oil. Needs new transmission, shifter, rps sensor, clutch parts and belt.; ordrng 1 WH38X27335 (Transmission) and 1 WH05X25036 (Shifter) and 1 WH05X24185 (Clutch) and 1 WH01X24697 (Belt) and 1 WH12X26330 (Rps sensor) and 1 WH01X10759 (Washer) and 1 WH01X24434 (Spring)"
Near Puyallup, WA 98373
Jacob P.
Job Details:
08/04/2020
DRYER-ELECTRIC ELECTROLUX EIMED55IIW2
"Customer complaint of UI not working, taking multiple cycles to dry and grinding sound. Found UI knob not selecting cycles. Found unit has shorted heating element and failed air flow test. Also found worn idler pulley. Large lint build up inside dryer, cleaned out buildup. Found sock in lint trap housing, removed sock. Needs new UI board, heating element and idler pulley. Advised customer vent from back of dryer needs to be cleaned asap.; ordrng 1 809160404 (UI board) and 1 134792700 (Heating element) and 1 134793500 (Idler pulley), states that autho needed"
Near DuPont, WA 98327
Jacob P.
Job Details:
08/04/2020
RANGE WHIRLPOOL RF367LXMB
"Customer complaint of unit heating intermittently. Tested voltage to unit, correct voltage and polarity. Checked bake and broil elements, good. No visible damage to wiring. Test cycled to 300, found control board no longer sending voltage after 2nd heat cycle. Also found temp probe ohms out of range. Needs new control board and temp probe.; ordrng 1 WP6610456 (Control board) and 1 WPW10181986 (Temp probe)"
Near University Place, WA 98467
Branden W.
Job Details:
08/04/2020
WASHER-FRONT LOA WHIRLPOOL WFW95HEXW2
"Customer complaint that washer timing jump around. Continues to fill. Found errors F8-E3, F5-E2, F9-E1 stored. Water valve stuck open allowing cold water to continuously fill. Needs new inlet valve. ; ordrng 1 WPW10247306 (Inlet valve)"
Near Eatonville, WA 98328
Nick R.
Job Details:
08/04/2020
WASHER-TOPLOAD MAYTAG MVWB765FW0
Installed new inlet water valve. Cycle tested all checks good.
Near Sumner, WA 98390
Jacob P.
Job Details:
08/04/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0
"Customer complaint of unit locked and unable to unlock or push any buttons. Unlocked control, test cycled, all checks ok. Pulled error codes, F2E1 error(unable to communicate with UI). Needs new UI.; ordrng 1 W11302463 (Control panel)"
Near Lakewood, WA 98499
Nick R.
Job Details:
08/04/2020
OTHER WHIRLPOOL WRV996FDEE00
Performed PM check cycle tested all checks good
Near Tacoma, WA 98422
Nick R.
Job Details:
08/04/2020
DRYER-ELECTRIC KENMORE 79681382410
"Customer complaint that dryer isn't dryer the clothes. Found the dryer had bad air flow, removed all the lint from inside the dryer, still has bad air flow. Advised the customer that the ductwork needs to be cleaned. Also advised customer not to use dryer until the ductwork is cleaned. Everything else works as intended."
Near Olympia, WA 98512
Jacob P.
Job Details:
08/04/2020
WASHER-FRONT LOA MAYTAG MHW6000XW0
"Customer complaint of F9E1 error (long drain error.) Found debris in drain pump filter causing long drain. Cleared debris. Test cycled, all checks ok."
Near Tacoma, WA 98465
Jacob P.
Job Details:
08/04/2020
DISHWASHER KENMORE 5871658580
Customer complaint of unit leaking and not cleaning. Found timer has bad contacts and not advancing cycle. Unable to verify leak. Needs new timer. Timer is discontinued. AHS to supply parts. Subbed online for auth.; ordrng 1 809439 (Timer)