We serviced a
ELECTROLUX DRYER-ELECTRIC
Model EIED50LIW0
Near Graham, WA 98338
Cameron M.
Job Details: 02/10/2022
"Customer concern is that dryer produces e64 error. Found Unit produces e64 (heater open circuit) error at time of start up. Preformed airflow test pass (green). found open leg of heating element, causing unit to produce e64 error. Needs new user interface and element. Follow up visit scheduled 2/16 8-12; ordrng 1 134792700 (heater)"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED5620HW1
Near Orting, WA 98360
Cameron M.
Job Details: 02/10/2022
Installed previously ordered HMI control. Cycle tested unit 3x. All checks good. Preformed airflow test (yellow). Advised customer dryer vent duct needs to be cleaned for optimal drying results.
We serviced a
KITCHENAID WALL OVEN
Model KEBS208SSS00
Near Frisco, TX 75034
John
Job Details: 02/10/2022
Installed previously ordered broil element. Cycle test3d all checks good.
We serviced a
LG WASHER-FRONTLOAD
Model WM2016CW
Near Richardson, TX 75081
John
Job Details: 02/10/2022
Installed previously ordered control board. Cycle tested all checks good.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45R6100AC/US
Near Dallas, TX 75238
John
Job Details: 02/10/2022
Customer concern washer leaking water. Found cracked dispenser drawer causing water leak. Needs new dispenser drawer. Ahs to supply parts.; ordrng 1 DC97-22581A (Drawer housing)
We serviced a
LG RANGE
Model LDG4315ST/00
Near Mesquite, TX 75149
Jorge
Job Details: 02/10/2022
Installed board then found out it needs igniter also .ordering igniter for proper functions ; ordrng 1 MEE63084901 (Oven igniter)
We serviced a
GE DISHWASHER
Model GDT535PSMBSS
Near The Colony, TX 75056
Patrick
Job Details: 02/10/2022
Replaced main control and ui board. Tested unit. All checks good.
We serviced a
AMANA WASHER-TOPLOAD
Model NTW4516FW1
Near Garland, TX 75043
Jorge
Job Details: 02/10/2022
"Customer concern washer making noise. Found ring tub was pulled out its place causing unit to make noise,.reinstalled ring tub, cycle tested unit and all checks good to manufacturer's proper functions"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM1
Near Frisco, TX 75034
Jorge
Job Details: 02/09/2022
Customer concern that unit is not draining. Found drainhose clogged. Cleaned it and tested unit. All checks good to manufacturer's proper functions
We serviced a
SAMSUNG WALL OVEN
Model NV51K6650SG/AA
Near Rowlett, TX 75089
Jacob P.
Job Details: 02/09/2022
"Customer concern of temperature too low. Test cycled, no heat from bake element. Tested continuity on bake element, checks ok. Tested voltage to bake element, checks ok. Bake element now heating. Tested to 350, checks ok. Unit functioning as designed."
We serviced a
GE COOKTOP
Model JGP97DSEK2SS
Near Sachse, TX 75048
Jacob P.
Job Details: 02/09/2022
Customer concern of unit constantly sparking. Found loose igniter harness causing constant spark. Needs new igniter harness. ; ordrng 1 WB18T10454 (Igniter harness)
We serviced a
MAYTAG DISHWASHER
Model MDB5601AWS
Near Rowlett, TX 75089
Jacob P.
Job Details: 02/09/2022
Customer concern of unit leaking. Found air gap installed improperly under sink causing unit to drain under sink. Advised customer plumber is needed to install air gap properly. Unit is functioning as designed.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED5000DW1
Near Rowlett, TX 75089
Jacob P.
Job Details: 02/09/2022
Customer concern of unit making loud noise. Found rollers worn through shaft. Needs new shafts and rollers. ; ordrng 2 WPW10359270 (Shaft)s and 1 349241T (Rollers)
We serviced a
FRIGIDAIRE RANGE
Model FEF336BCH
Near Rowlett, TX 75089
Jacob P.
Job Details: 02/09/2022
Customer concern of front burners not working. Found good voltage to both burners. Needs new front burners. ; ordrng 1 318178110 (FL burner) and 1 316135401 (FR burner)
We serviced a
FRIGIDAIRE DRYER-ELECTRIC
Model FFRE4120SW
Near Forney, TX 75126
Jacob P.
Job Details: 02/09/2022
"Installed previously ordered control board. Test cycled, all checks ok."
We serviced a
FRIGIDAIRE DISHWASHER
Model PLD4375RFC0
Near Dallas, TX 75253
Jacob P.
Job Details: 02/09/2022
Customer concern of unit not draining or drying. Found drain pump impeller separated causing no drain. Needs new drain pump. Advised customer we will address drying issue once drain is fixed. ; ordrng 1 154580301 (Drain pump)
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHWC7500YW 0
Near Tacoma, WA 98403
Cameron M.
Job Details: 02/09/2022
"Customer had unit on cart and disconnected from utilities at time of arrival. previously ordered drain pump, at time of reassembly I located a large hole in door boot. Advised customer I'm unable to test unit function as there's a hole in door boot, and unit is not connected to utilities. During further inspection found oversuds conditions present. Advised customer on using high quality detergent for best wash results. Also advised customer on regular cleaning intervals for optimal performance. Needs new door boot. Follow up visit scheduled for 2-18 1-5; ordrng 1 WPW10193056 (bellow)"
We serviced a
GE WASHER-TOPLOAD
Model GTW845CSN1WS
Near Plano, TX 75024
Jorge
Job Details: 02/09/2022
Customer concern that washer is not working properly. Did a full diagnose cycles tested and all checks good to manufacturer's proper functions. Unable to verify complaint
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Balch Springs, TX 75180
Jacob P.
Job Details: 02/09/2022
"Customer concern of unit not working. Found unit not washing. Tested voltage to wash pump, 0v. Tested voltage out of control board, 116v. Tested wash pump with test cord, wash pump engages. Found shorted control board sending phantom voltage to wash pump. Needs new control board. Control board is out of stock, ahs to supply parts. ; ordrng 1 W11225084 (Control board), states that autho needed"
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW6620HC0
Near Rowlett, TX 75088
Jacob P.
Job Details: 02/09/2022
"Customer concern of unit not starting. Found no basket movement. Stator ohms in range. Per whirlpool tech sheet, needs new control board. ; ordrng 1 W11322905 (Control board)"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11022956100
Near Garland, TX 75043
Jacob P.
Job Details: 02/09/2022
"Installed previously ordered capacitor. Test cycled, all checks ok. Left failed part with customer per customer's request."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB855DC3
Near Grand Prairie, TX 75050
Jorge
Job Details: 02/09/2022
Customer concern washer's lid is broken from the hinges.need to replace lid assembly. ; ordrng 1 W11256781 (Lid)
We serviced a
FRIGIDAIRE LAUNDRY CENTER
Model FFLE4033QT0
Near Dallas, TX 75218
Jacob P.
Job Details: 02/09/2022
"Customer concern of unit making loud noise. Found screws holding rear bearing to drum fallen out. Reattached rear bearing to drum. Test cycled, all checks ok."
We serviced a
GE DISHWASHER
Model GDF620HMJ2ES
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 02/09/2022
"Installed previously ordered drain pump. Cycle tested unit 3x, all checks good. Customer declined to retain old part."
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW94HEAW0
Near Spanaway, WA 98387
Cameron M.
Job Details: 02/09/2022
"INSTALLED previously ordered door boot. Cycle tested unit 3x, all checks good. Customer retained failed part as it was the cause of the leak ."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5000DW3
Near Plano, TX 75074
John
Job Details: 02/09/2022
Installed previously ordered suspension rods. Cycle tested all checks good
We serviced a
GE DISHWASHER
Model GDT695SSJ0SS
Near Spanaway, WA 98387
Cameron M.
Job Details: 02/09/2022
"Installed previously ordered machine control, cycle tested unit, all checks good"
We serviced a
KENMORE DRYER-ELECTRIC
Model 11070994990
Near Dallas, TX 75240
Jorge
Job Details: 02/09/2022
Installed previously ordered parts. Unable to test unit.unit was moved to the garage
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW8300SW04
Near Dallas, TX 75231
Jorge
Job Details: 02/08/2022
Installed previously ordered control and drain. Cycle tested unit and all checks good to manufacturer's proper functions
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS04
Near Enumclaw, WA 98022
Branden W.
Job Details: 02/08/2022
Installed new upper (right with power supply) ACU board. Cycle tested at 350. All checks good at this time.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5105HW0
Near Mesquite, TX 75150
Jacob P.
Job Details: 02/08/2022
"Installed previously ordered transmission, belt and pulley. Test cycled, all checks ok."
We serviced a
WHIRLPOOL DISHWASHER
Model DO1030XTXS1
Near Rockwall, TX 75087
Jacob P.
Job Details: 02/08/2022
"Installed previously ordered control board and wire harness. Test cycled, all checks ok."
We serviced a
LG DRYER-ELECTRIC
Model DLE4801W
Near Farmers Branch, TX 75234
John
Job Details: 02/08/2022
Customer concern dryer not heating. Found open high limit fuse causing no heat. Replaced high limit fuse. Cycle tested failed vent check (red). Machine functioning as designed. Advised Customer to have vents cleaned before using dryer.; used 1 6931EL3003D ( THERMOSTAT) from stock
We serviced a
GE DISHWASHER
Model PDT715SYN0FS
Near Dallas, TX 75231
Jorge
Job Details: 02/08/2022
Installed previously ordered wash motor. Cycle tested unit and all checks good to manufacturer's proper functions
We serviced a
KENMORE WASHER-FRONTLOAD
Model 110.429222
Near Dallas, TX 75214
Jorge
Job Details: 02/08/2022
Installed previously ordered control board. Cycle tested unit and all checks good to manufacturer's proper functions
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5200EW/A3 04
Near Lakewood, WA 98498
Cameron M.
Job Details: 02/08/2022
"Customer concern is that dryer does not heat. Preformed airflow test failed (red). Tested continuity of element found open element, causing unit to not heat during operation. Needs new element. Installed new element. Cleaned and Vacuumed inside of unit. Cleaned and calibrated moisture sensors. Advised customer unit is not able to be used until dryer vent duct is cleaned to prevent further issues. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5200AW/A2 11
Near Lakewood, WA 98498
Cameron M.
Job Details: 02/08/2022
"Customer concern is that washer consistently makes banging noise during spin cycle. Cycle tested unit 10x, found no mechanical issues with washer. Found out of balance condition caused by excessive flex of sub floor. Found excessive flexing of pedestal ,causing unit to go out of balance and cause banging noise during spin cycle."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDX655DW1
Near Lakewood, WA 98499
Cameron M.
Job Details: 02/08/2022
"Customer concern is that dryer does not heat. Preformed airflow test failed (red). Found open element, causing unit to not heat during operation. Needs new element. Installed new element. Cleaned and Vacuumed inside of unit. Cleaned and calibrated moisture sensors. Advised customer dryer vent duct needs to be cleaned asap, before use continues; used 1 279838 (ELEMENT,HEATER) from stock"
We serviced a
GE WALL OVEN
Model JT5000SF3SS
Near Rockwall, TX 75087
Jacob P.
Job Details: 02/08/2022
"Installed previously ordered cooling fan and sensor. Test cycled, all checks ok."
We serviced a
LG WASHER-TOPLOAD
Model WT7200CW
Near Graham, WA 98338
Cameron M.
Job Details: 02/08/2022
"Installed previously ordered main pcb,sub pcb. Cycle tested unit 3x all checks good."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF365BTBGWR/A2
Near Puyallup, WA 98375
Branden W.
Job Details: 02/08/2022
Installed new dispenser assembly. Cycle tested. All checks good. Customer declined to retain part that caused leak.
We serviced a
ROPER DRYER-ELECTRIC
Model RED4516FWO
Near Allen, TX 75002
John
Job Details: 02/08/2022
Customer concern dryer not heating. Found open thermal cutoff causing no heat. Replaced thermal cutoff. Cycle tested all checks good. Vent check failed yellow. Advised Customer to have vents cleaned.; used 1 W10900067 ( CUTOFF-TML) from stock
We serviced a
GE WASHER-TOPLOAD
Model GTWN4250D0WS
Near Dallas, TX 75229
John
Job Details: 02/08/2022
Customer concern washer not spinning water out and leaving suds. Cycle tested unit no issues found. Advised Customer to lessen load size and not to use Dawn Dish Soap in washing machine.
We serviced a
ELECTROLUX WASHER-FRONTLOAD
Model EWFLW65HSS0
Near Puyallup, WA 98374
Branden W.
Job Details: 02/08/2022
Installed new main control board. Cycle tested x20. Unit started cycle everything. All checks good at this time.
We serviced a
GE DISHWASHER
Model GSD4020Z07BB
Near Heath, TX 75032
Jacob P.
Job Details: 02/08/2022
"Installed previously ordered sump assembly. Test cycled, all checks ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADM3
Near Frisco, TX 75035
John
Job Details: 02/08/2022
Installed previously ordered control board and spray arm. Cycle tested all checks good.
We serviced a
GE DISHWASHER
Model PDWT400P00BB
Near Irving, TX 75063
Jacob P.
Job Details: 02/08/2022
"Customer concern of water line unhooked causing leak under sink. Customer advised that a company came out to install new unit and was unable to uninstall old dishwasher and that he would contact AHS, then a different company came out 2/8/22 to install unit and found water line under sink unhooked and supply valve leaking. Advised customer that we do not do installations and it was another company who came out and left the hoses unhooked and caused leak. Customer found correct company who came to install in contacts and is calling them. Company is Daryl Flood Logistics, 1-682-800-1159."
We serviced a
GE RANGE
Model JS645SL3SS
Near Garland, TX 75041
Jacob P.
Job Details: 02/07/2022
"Installed previously ordered elements, infinite switch and glass top. Test cycled, all checks ok."
We serviced a
OTHER WASHER-TOPLOAD
Model WWX223RBW1
Near Richardson, TX 75081
John
Job Details: 02/07/2022
Customer concern washing machine will not advance through cycles. Found drain pump bearing to be ceased in place as well as timer sticking in multiple positions. Needs new drain pump and timer. AHS to supply parts.; ordrng 1 131208500 (Drain pump) and 1 31237700 (Timer)
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF350ANW/AA
Near Garland, TX 75040
John
Job Details: 02/07/2022
Came to install shocks and inlet valve. Was unable to turn of water at home valves in order to change inlet valve or shocks as a result of not be able to move unit far enough away from wall. Advised Customer that a plumber will be needed to fix the issue. ; O-emld tckt
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF331ANW/XAA 02
Near Dallas, TX 75214
Jacob P.
Job Details: 02/07/2022
"Customer concern of unit not washing, making loud noise and 3E error. Found unit has worn rear bearing causing no wash, noise and error code. Needs new rear tub and basket. Rear tub is discontinued, ahs to supply parts. ; ordrng 1 DC97-15328L (Rear tub) and 1 DC97-15478A (Basket)"
We serviced a
GE DISHWASHER
Model GDT695SMJ0ES
Near Dallas, TX 75229
Jacob P.
Job Details: 02/07/2022
"Customer concern of unit not filling. Test cycled in service mode, unit only filled halfway. Test cycled again, unit filled completely. Checked float switch, checks ok. Test cycle in normal cycle, all checks ok. Unit functioning as designed."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB835DW4
Near Carrollton, TX 75006
Jacob P.
Job Details: 02/07/2022
"Customer concern of unit not heating. Found open heating element causing no heat. Replaced heating element. Test cycled, all checks ok. ; used 1 WP3387747 ( ELEMENT) from stock"
We serviced a
LG WASHER-TOPLOAD
Model WM2487HWMA
Near Dallas, TX 75252
Jacob P.
Job Details: 02/07/2022
Tech was assigned as a helper;
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF7A
Near Spanaway, WA 98387
Cameron M.
Job Details: 02/07/2022
"Customer concern is that dishwasher leaks water from lower right corner, and lower spray arm melted. Found rinse aid dispenser empty. Also found bottom rack casters broken off, causing rack to not roll properly. Found unit is not mounted, causing unit to lean forward and leak during operation. Also found melted lower spray arm , causing unit to leak during operation. Needs new lower spray arm. Advised customer unit needs to be properly mounted for proper operation. Also advised that unit needs rinse aid for proper drying results. Advised customer parts show out of stock. May take time to receive parts AHS TO SUPPLY ; ordrng 1 5304507158 (spray arm) and 2 5304521179 (WHEEL & BUSHING ASS)s"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB965HW0
Near Lakewood, WA 98499
Cameron M.
Job Details: 02/07/2022
"Installed previously ordered inlet valve, cycle tested unit 3x all checks good."
We serviced a
KENMORE DISHWASHER
Model 66513279K113
Near Graham, WA 98338
Branden W.
Job Details: 02/07/2022
Customer concern is that dishwasher does not run. Found silverware lodged under float causing unit to not fill. Cleared silverware. Cycle tested. Unit operating as designed. Advised customer to make sure nothing gets under float.
We serviced a
GE COOKTOP
Model JB640SF1SS8
Near Prosper, TX 75078
John
Job Details: 02/07/2022
Customer concern front right double burner not working. Found outside ring of double burner not heating. Voltage checks in range. Needs new front right burner. ; ordrng 1 WB30T10133 (Front right burner)
We serviced a
LG WASHER-TOPLOAD
Model WM2487HWMA
Near Dallas, TX 75252
John
Job Details: 02/07/2022
"Installed previously ordered basket, tub seal, and rear tub. Advised Customer that home water valves are are ceased and will not turn off. Cycle tested all checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 02/07/2022
"Customer concern is that dishwasher took 5 attempts to start cycle, now unit is not cleaning dishes. Cycle tested unit via service mode found nomechanicalissues. Found debris in catch scenes and upper and lower spray arms. Cleared all debris. Cycle tested unit 10x, found no mechanical issues at this time. Advised customer to monitor and call if issue persists. Also Advised customer on proper loading practices. Advised customer on regular cleaning intervals for optimal performance."
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF7A
Near Buckley, WA 98321
Cameron M.
Job Details: 02/07/2022
"Customer concern is that dishwasher was producing er on display, now unit completely unresponsive. Checked power supply to unit, good 120v. Found main board not sending voltage to user interface, causing unit to not power and start cycle. Needs new main board and user interface. Follow up visit scheduled for 2/14 8-12; ordrng 1 5304520582 (BOARD) and 1 5304517587 (SWITCH ASSEMBLY)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB4315LFC3
Near Enumclaw, WA 98022
Cameron M.
Job Details: 02/07/2022
"Customer concern is that dishwasher produces error on display and blinking lights, Customer closes door and unit runs drain pump constantly. Found corroded and shorted power connections to main board, causing unit to produce flashing er/er (switch failure)on display. Also found lower spray arm separating, causing poor wash quality . Also found stripped drain pump, causing slow drain condition. Needs new user interface,main board , drain pump and lower spray arm advised customer parts show NLA may take time to get parts. AHS TO SUPPLY advised customer power in off to unit, as it is a fire hazard. ; ordrng 1 154639208 (console panel) and 1 154757002 (board) and 1 154580301 (pump drain) and 1 154608102 (spray arm,grey,lwr)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHB0
Near Puyallup, WA 98372
Branden W.
Job Details: 02/07/2022
Customer concern is that dishwasher makes noise when washing. Found wash pump bearing failing causing noise. Needs new pump and sump assembly. ; ordrng 1 WPW10591570 (pump&motor)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8040DW4
Near Tacoma, WA 98409
Branden W.
Job Details: 02/07/2022
Customer concern is that washer will not change cycle or start. Found failed lid lock causing unit to not see lid as being closed and unit to not operate. Replaced lid lock. Cycle tested. All checks good. ; used 1 W10810403 (LID LOCK ASSY) from stock
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8500DC4
Near Tacoma, WA 98498
Branden W.
Job Details: 02/07/2022
Customer concern is that dryer does not heat. Found only 120v to dryer. L1 to neutral has 0 voltage. Reset breaker. Same issue. Advised an electrician is needed to restore 240v to dryer.
We serviced a
GE DISHWASHER
Model GDT695SGJ0BB
Near Garland, TX 75040
Jacob P.
Job Details: 02/07/2022
Unable to test due to dead drain pump; O-emld tckt
We serviced a
KENMORE WASHER-TOPLOAD
Model N/A
Near Mesquite, TX 75149
Jorge
Job Details: 02/07/2022
Customer concern washer not spinning. Found lid off track. Causing lid not to engage lid switch. Reinstalled lid and unit checked out good to manufacturer's proper functions. No visual model and serial number on unit
We serviced a
GE DRYER-ELECTRIC
Model GTD33EASK0WW
Near Forney, TX 75126
Jorge
Job Details: 02/07/2022
Installed previously ordered parts and all checks good to manufacturer's proper functions
We serviced a
GE DRYER-ELECTRIC
Model DBXR300EG0WS
Near Garland, TX 75043
Jorge
Job Details: 02/07/2022
Installed previously ordered parts. Tested unit and all checks good to manufacturer's proper functions
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE45N5300V/A3
Near Dallas, TX 75206
Jorge
Job Details: 02/07/2022
"Customer concern unit not coming on. Found unit's cord had a loose connection causing dryer not to have power. Reinstalled cord and readjusted terminals on cord. Cycle tested , and all checks good to manufacturer's proper functions"
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW6620HC0
Near Tacoma, WA 98404
Branden W.
Job Details: 02/07/2022
Installed new door boot. Cycle tested. All checks good. Left failed part with customer as it caused a water leak.
We serviced a
WHIRLPOOL WALL OVEN
Model IBD350DS01
Near Dallas, TX 75248
John
Job Details: 02/07/2022
Installed previously ordered thermal fuse. Cycle tested all checks good.
We serviced a
KENMORE LAUNDRY CENTER
Model 41761723510
Near Spanaway, WA 98387
Branden W.
Job Details: 02/07/2022
Customer concern is that washer bangs around in spin cycle. Suspension rods all have good spring rates. Found no mechanical issues. Cycle tested with a load through rinse and spin. No issues present at this time. Advised to monitor load type and size.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8300SW2
Near Sachse, TX 75048
Jacob P.
Job Details: 02/07/2022
"Customer concern of unit not starting. Found broken motor pulley causing belt to fall off. Also found worn and cracked belt. Needs new motor pulley and belt. Motor pulley is out of stock, ahs to supply parts. ; ordrng 1 W10837625 (Motor pulley) and 1 661570V (Belt)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DW0
Near Dallas, TX 75235
Jorge
Job Details: 02/07/2022
Customer concern unit not working. Found error code F0E3 (THE LOAD IS TOO LARGE) causing unit to stay in the drain cycle. Recalibrated unit and advised Customer not to overload the washer .an overload will cause unit not to function properly. After servicing unit .all checks good.
We serviced a
GE DISHWASHER
Model GSD5940F00SS
Near Dallas, TX 75204
Jorge
Job Details: 02/07/2022
Customer concern that unit is not draining all the water. Found drain hose clogged. Cleaned out hose and unit checked out good to manufacturer's proper functions
We serviced a
KITCHENAID DISHWASHER
Model KUDE70FXSS6
Near Dallas, TX 75214
Jorge
Job Details: 02/07/2022
Installed previously ordered sump and pump assy. Cycle tested. All checks good to manufacturer's proper functions
We serviced a
MAYTAG RANGE
Model MET8720DE03
Near University Place, WA 98466
Cejay
Job Details: 02/04/2022
Installed previously ordered control board and temperature probes. Cycle tested unit all checks good
We serviced a
KENMORE DISHWASHER
Model 665.12093K210
Near Puyallup, WA 98374
Cameron M.
Job Details: 02/04/2022
"Customer concern is that dishwasher does not dry dishes. Tested water temperatures into unit, 108 degrees. Found open heating element, causing unit to not heat and dry dishes properly. Needs new heating element. ADVISED customer on low water temperatures. customer on using high quality detergent for best wash results. Also advised customer on regular cleaning intervals for optimal performance. visit scheduled for 2/18 1-5 ; ordrng 1 W10518394 (heater)"
We serviced a
LG WASHER-FRONTLOAD
Model WM3670HWA
Near Tacoma, WA 98404
Cameron M.
Job Details: 02/04/2022
"Customer concern is that washer does not drain and spin. Found Signs of over suds conditions. Found stripped out drain pump, causing unit to not drain and spin. Needs new drain pump. Advised customer on using high quality detergent for best wash results. Also advised customer on regular cleaning intervals for optimal performance Follow up visit scheduled for 2-15 8-12; ordrng 1 4681EA2001T (PUMP,DRAIN)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MTW5770TQ0
Near Tacoma, WA 98409
Cameron M.
Job Details: 02/04/2022
"Installed previously ordered gearcase, coupling,clutch. Cycle tested unit 10x, all checks good."
We serviced a
KENMORE WASHER-TOPLOAD
Model 11027092602
Near Tacoma, WA 98446
Cejay
Job Details: 02/04/2022
Installed previously ordered main control board. Cycle tested uni5 all checks good.
We serviced a
GE DISHWASHER
Model GSD4060D35SS
Near Puyallup, WA 98375
Cejay
Job Details: 02/04/2022
"Installed previously ordered pump assembly. Unit still not draining needs sump inlet, collection chamber and filter ball. Follow up scheduled for 02/10 1-5pm; ordrng 1 WD18X10049 (sump inlet) and 1 WD12X22352 (chamber collection) and 1 WD12X10408 (filter ball)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near University Place, WA 98466
Cameron M.
Job Details: 02/04/2022
"Customer concern is that dishwasher top rack fell, and does not allow customer to close the door fully. Found broken adjusters, causing top rack to fall down. Also found slide stops missing, causing rack to completely detach from slide rail. Cycle tested unit, found no mechanical defects within internal wash components. Needs new adjuster kit and stop. Follow up visit scheduled for 2/11 8-12; ordrng 1 W10712395 (adjuster) and 2 WP8565925 (stop)s"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Bonney Lake, WA 98391
Cejay
Job Details: 02/04/2022
"Customer concern is that dishwasher steam is escaping dishwasher and causing rust and mold. Ran diagnostics cycle. No errors found. Needs new front panel, door seal, vent assembly and console seal. Requires Auth. ; ordrng 1 W11174870 (panel) and 1 W11498831 (GASKET DOOR) and 1 W11213719 (seal) and 1 WPW10469574 (vent asm)"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF520ABW/XAA 05
Near Lake Tapps, WA 98391
Cejay
Job Details: 02/04/2022
Customer concern is that washer is not draining. Found seized drain pump causing washer not to drain. Needs new drain pump. Advised customer parts show out of stock and may take time to recive.; ordrng 1 DC31-00054D (MOTOR AC PUMP)
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE50R5200W/A3
Near Steilacoom, WA 98388
Cameron M.
Job Details: 02/04/2022
"Customer concern is that dryer run continuously, even when unit is powered down and unit not heating. . Preformed airflow test failed (yellow).found vent hose crushed and torn, resecured vent hose. Re-preformed airflow test, failed (yellow). Found stuck relay on main pcb ,causing unit to run continuously when not powered on until door opened. Preformed temperature checks, in range. Needs new main pcb. Advised customer part shows out of stock, may take time to receive part. Advised customer dryer vent duct needs to be cleaned to allow sufficient airflow. ; ordrng 1 DC92-01729X (ASSY PCB MAIN)"
We serviced a
SAMSUNG DISHWASHER
Model DW80K7050US/AA 02
Near Graham, WA 98338
Cameron M.
Job Details: 02/03/2022
"Customer concern is that dishwasher does not power and start cycle. Model and serial tag damaged serial number unreliable. Found negative wire for main power supply corroded and shorted, causing unit to not power and start cycle. Restored power connections ,cycle tested unit unit 5x. All checks good. Advised customer on using high quality detergent for best wash results. Also advised customer on regular cleaning intervals for optimal performance."
We serviced a
KENMORE DISHWASHER
Model 66513593K600
Near Puyallup, WA 98373
Branden W.
Job Details: 02/03/2022
Customer concern is that dishwasher does not operate. Found open thermal fuse on main board causing unit to not operate. Replaced fuse. Cycle tested. All checks good. ; used 1 675813 (THERMAL FUSE) from stock
We serviced a
ELECTROLUX WASHER-FRONTLOAD
Model EFLS527UTT0
Near Lake Tapps, WA 98391
Branden W.
Job Details: 02/03/2022
This work order for helper to remove dryer to perform washer repair. Billing only.
We serviced a
ELECTROLUX WASHER-FRONTLOAD
Model EFLS527UTT0
Near Lake Tapps, WA 98391
Branden W.
Job Details: 02/03/2022
Installed new door boot and cleaned drain pump filter. Cycle tested. All checks good.
We serviced a
KENMORE RANGE
Model 790.4678391
Near Tacoma, WA 98404
Cameron M.
Job Details: 02/03/2022
"Installed previously ordered clock/timer , temp sensor. Cycle tested unit. All checks good."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV365ETBGWR/A3
Near Puyallup, WA 98375
Branden W.
Job Details: 02/03/2022
"Customer concern is that dryer made screeching noise then stopped. Found motor hold down clip came off causing motor to shift causing issues. Also found worn idler pulley and rear right roller causing noise. Replaced idler and roller, reinstalled motor clip and vacuumed inside of dryer. Dryer operating properly. Performed airflow test, test failed (red). Advised to have dryer duct cleaned ASAP. ; used 1 DC93-00634A (IDLER ASSEMBLY), and 1 DC97-16782A (DRUM ROLLER) from stock"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11027831600
Near Bonney Lake, WA 98391
Branden W.
Job Details: 02/03/2022
Customer concern is that washer does not drain or wash. Found clogged drain pump causing motor to bind and unit to not wash or drain. Replaced pump. Cycle tested. All checks good. ; used 1 WP3363394 (PUMP-WATER) from stock
We serviced a
GE COOKTOP
Model n/a
Near Gig Harbor, WA 98335
Cejay
Job Details: 02/03/2022
This work order is not needed. No work done
We serviced a
KENMORE DRYER-ELECTRIC
Model 11064832400
Near Gig Harbor, WA 98335
Cejay
Job Details: 02/03/2022
"Customer concern is cycle signal knob is broken. Found cracked knob, knob is still functional. Preformed airflow test. Pass (green). Cycle tested unit all checks good. Advised customer cosmetic damage is not covered by warrenty requires Auth. Shs ships directly to customer.; ordrng 1 WP8575014 (knob)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADB7
Near Tacoma, WA 98404
Cejay
Job Details: 02/03/2022
"Customer concern is that dishwasher is not rising/ dispensing soap properly. Inspected spray arms and cleaned filter screens. 120? water temperature to the unit. Advised customer to switch to high quality detergent, also Advised customer to run a washer clean cycle as per manufacturer specifications."
We serviced a
ROPER DRYER-ELECTRIC
Model REX4625EW1
Near Dallas, TX 75227
Jorge
Job Details: 02/02/2022
Customer concern that dryer won't work. Found open thermal-fuse. Replaced and unit checked out good to manufacturer's proper functions. ; used 1 Wp3392519 (Fuse-thrml) from stock
We serviced a
ROPER DRYER-ELECTRIC
Model RED4516FW0
Near Dallas, TX 75211
Jorge
Job Details: 02/02/2022
Customer concern unit not working. Found broken timer. Need to replace timer for proper functions ; ordrng 1 W10857612 (Timer)
We serviced a
KENMORE DRYER-ELECTRIC
Model 11087087601
Near Forney, TX 75126
Jorge
Job Details: 02/02/2022
"Customer concern unit making noise. Found broken idler pulley and worn out belt. Replaced belt and pulley. Cycle tested and all checks good to manufacturer's proper functions ; used 1 W10837240 (Idler pulley), and 1 3387610 (Belt) from stock"