Service History 119 - RPS Appliance Repair

We serviced a

GE WASHER-TOPLOAD

Model GTW335ASN1WW

Near Dallas, TX 75227

Jorge

Job Details: 02/02/2022

Customer concern that washer leaking water. Found clogged drain in the Customer's home. Washer checked out good to manufacturer's proper functions

We serviced a

WHIRLPOOL DISHWASHER

Model GU2275XTVY1

Near Dallas, TX 75206

Jorge

Job Details: 02/02/2022

Installed previously ordered parts. Tested unit and all checks good to manufacturer's proper functions

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model GEW9200LW1

Near Dallas, TX 75205

Jorge

Job Details: 02/02/2022

Customer concern that dryer is not heating. Found open thermal cut-off. Replaced thermal cut-off tested ventilation all checks good to manufacturer's proper functions ; used 1 279769 (THERMAL CUTOFF) from stock

We serviced a

GE WASHER-TOPLOAD

Model GTWN2800D2WW

Near Plano, TX 75093

Patrick

Job Details: 02/02/2022

"Replaced motor, tested unit. All checks good."

We serviced a

KITCHENAID DISHWASHER

Model KUDS30FXSS2

Near Lewisville, TX 75067

Patrick

Job Details: 02/02/2022

"Customer concern, unit will not turn on at all. Found damaged wiring harness and failed vent. Found fuse bypassed. Unit unsafe to use or repair. Called ahs unit being condemned, auth 80cdai; ordrng 1 WPW10469575 (Vent assy) and 1 W10330845 (Main harness) and 1 WPW10380685 (Control)"

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW6400SW3

Near Carrollton, TX 75007

Patrick

Job Details: 02/02/2022

"Replaced shocks. Noticed basket wobbling on drive shaft. Both basket and dice shaft damaged causing tub seal to leak through motor assy under load. Must replace basket, bearing kit, rotor and stator. ; ordrng 1 W10296143 (Basket) and 1 WPW10419333 (Stator) and 1 280146 (Rotor) and 1 W10193886 (Tub), states that autho needed"

We serviced a

GE OTHER

Model PSS26SGRCSS

Near Rockwall, TX 75087

Patrick

Job Details: 02/02/2022

"Customer concern, slow water, no ice. Found ice maker inop. Flow normal. Must replace im. ; ordrng 1 WR30X30972 (Ice maker)"

We serviced a

GE WALL OVEN

Model JT980SOK1SS

Near Heath, TX 75032

Patrick

Job Details: 02/02/2022

"Customer concern, start button intermittent operation. Operating properly on arrival. No saved error codes. Reset all connections at boards. No fault found at this time. Most replacement parts listed as NLA OR SPECIAL BACKORDER. ALL CHECKS GOOD AT THIS TIME"

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF363BTBEUF/A2

Near Mesquite, TX 75150

Patrick

Job Details: 02/02/2022

"Customer concern, unit not filling with water. Ran quick wash. Good fill, good agitate. Hot/cold feed lines good. Unit heavy suds, advise less soap per load. Good drain, good spin. Ran quick wash twice more. All checks good. No fault found at this time."

We serviced a

GE DISHWASHER

Model GDT695SSJ0SS

Near Spanaway, WA 98387

Cejay

Job Details: 02/02/2022

Customer concern is that all the dishwasher lights come on but does not starting. Found faulty controll board causing dishwasher to recognize door as open. Needs new controll board. Follow up scheduled for 02/09 8-12pm; ordrng 1 WD21X24901 (MACHINE CONTROL)

We serviced a

KENMORE WASHER-TOPLOAD

Model 11025864400

Near Ruston, WA 98407

Cejay

Job Details: 02/02/2022

"Installed previously ordered motor from sears. Cycle tested unit, all checks good."

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWX655DW1

Near Tacoma, WA 98444

Cejay

Job Details: 02/02/2022

Installed previously ordered drain pump. Cycle tested unit all checks good.

We serviced a

WHIRLPOOL DISHWASHER

Model DU3000XL0

Near Gig Harbor, WA 98332

Branden W.

Job Details: 02/02/2022

"Customer concern is that dishwasher door is heavy. Found right side counter spring broken causing door to fall open. Needs new springs. Next appointment 2/9 10-2; ordrng 2 675611 (spring, door)s"

We serviced a

KENMORE WASHER-TOPLOAD

Model 11029622800

Near Puyallup, WA 98373

Cejay

Job Details: 02/02/2022

"Customer concern is that washer is leaking water from underneath. Found hole in tub causing unit to leak. Needs new tub assembly. Advised customer parts show out of stock, may take time to recive.; ordrng 1 63849 (tub-outer)"

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF45R6300AV/US 03

Near Bonney Lake, WA 98391

Cejay

Job Details: 02/02/2022

"Customer concern is that washer shown C5 and is not draining. Found no voltage to drain pump. Needs new main PCB and drain pump per STG. Advised customer parts show out of stock, NEW to supply may take time to recive.also advised customer unit needs to be unstained and made accessible for repairs.; ordrng 1 DC97-20621A (ASSY PUMP DRAIN) and 1 DC92-02379A (MAIN PCB)"

We serviced a

MAYTAG RANGE

Model MET8800FZ01

Near Fife, WA 98424

Cejay

Job Details: 02/02/2022

Installed previously ordered control board and top oven temperature probe. Cycle tested unit . All checks good

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model TEDS840PQ0

Near Graham, WA 98338

Branden W.

Job Details: 02/02/2022

"Customer concern is that dryer does not heat. Found open heating element causing no heat. Replaced element. Vacuumed inside of dryer. Performed airflow test, passed (green). All checks good. ; used 1 279838 (ELEMENT,HEATER) from stock"

We serviced a

KENMORE WASHER-TOPLOAD

Model 11026932691

Near Gig Harbor, WA 98332

Branden W.

Job Details: 02/02/2022

"Customer concern is that washer makes noise and does not spin. Found broken motor coupler causing noise and no spin. Replaced coupler. Cycle tested. All checks good. Water off prior to service. When turning on hot water, valve at wall leaks until fully open.; used 1 285753A (COUPLING,MOTOR) from stock"

We serviced a

MAYTAG WASHER-FRONTLOAD

Model MHW6000XW2

Near Gig Harbor, WA 98335

Branden W.

Job Details: 02/02/2022

Customer concern is that washer does not drain and produces F9 E1 error. Customer took front off and cleaned the pump filter. Found 120v to pump. Pump fails to operate. Needs new drain pump. Declined to repair at this time.

We serviced a

LG WASHER-TOPLOAD

Model WT7100CW

Near Bonney Lake, WA 98391

Branden W.

Job Details: 02/02/2022

Installed new main PCB. Cycle tested. All checks good.

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA52M7750AV/A4 01

Near University Place, WA 98466

Cameron M.

Job Details: 02/02/2022

"Customer concern is that washer does not power. Tested voltage to unit, good 120v. Checked voltage to main pcb good 120v Found main pcb not sending voltage to sub pcb ,causing unit to not power and start cycle. Needs new main pcb and sub pcb. Parts show out of stock may taketimetogetparts. AHS TO SUPPLY ; ordrng 1 DC92-02005A (ASSY KIT)"

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model LXR6232EQ0

Near Steilacoom, WA 98388

Cameron M.

Job Details: 02/02/2022

"Customer concern is leaking water from bottom of unit. Cycle tested unit, found wall stand pipe backing up and over flowing on to flooring, causing water to pool under and in front of unit. Advised customer plumber is needed to correct plumbing issue."

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED5620HW1

Near Orting, WA 98360

Branden W.

Job Details: 02/02/2022

Customer concern is that dryer does not power on. Found failed HMI control board causing unit to not power. Needs new HMI. Unable to further test. Next appointment 2/10 8-12; ordrng 1 W11378949 (HMI control)

We serviced a

LG WASHER-FRONTLOAD

Model WM3900HBA

Near Tacoma, WA 98445

Cameron M.

Job Details: 02/02/2022

"Customer concern is that washer leaks from lower left corner in rear. Cycle tested unit, found Signs of over suds, causing leak from rear vent. Found two holes in Drain pump inlet hose,causing unit to leak during operation. Also found leak coming from drain pump clean out, causing leak during operation. Needs new drain pump inlet hose, and drain pump assembly. ; ordrng 1 MEJ64124901 (HOSE,INLET) and 1 AHA75853803 (PUMP ASSEMBLY,DRAIN)"

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW7120HW0

Near Puyallup, WA 98374

Cameron M.

Job Details: 02/02/2022

"Customer concern is that washer does not unlock or drain and spin. Found F7e4 (basket re-engagment failure) . Found failed lid lock causing unit to remain locked. Also found is not energizing , causing unit to not spin. Needs new lid lock and clutch."

We serviced a

GE WASHER-TOPLOAD

Model GTW180SSJ0WW

Near Grand Prairie, TX 75052

John

Job Details: 02/02/2022

"Customer concern washer is not draining or spinning. Stress tested drain pump, found drain pump overheating. Needs new drain pump.; ordrng 1 WH23X10043 (Drain pump)"

We serviced a

WHIRLPOOL RANGE

Model WEG745H0FS0

Near Dallas, TX 75216

John

Job Details: 02/02/2022

"Installed previously ordered igniters, burner heads and burner caps. Cycle tested all checks good."

We serviced a

SAMSUNG DISHWASHER

Model DMT300RFW/XAA

Near Rowlett, TX 75089

John

Job Details: 02/02/2022

"Customer concern dishwasher producing water level error code. Found water level sensor sticking after repeated use causing error code. Needs new water level sensor.; ordrng 1 DD97-00131A (Water level sensor), states that autho needed"

Near Allen, TX 75002

John

Job Details: 02/02/2022

Installed previously ordered gas valve. Cycle tested all checks good.

We serviced a

GE DISHWASHER

Model PDT760SSF5SS

Near Allen, TX 75013

John

Job Details: 02/02/2022

Customer concern D/W overflowing when filling. Tested inlet valve checks good. Tested float switch tested good. Cycle tested unit. No issues found. Machine functioning as designed.

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB855DC4

Near Murphy, TX 75094

John

Job Details: 02/02/2022

Customer concern hot water entering machine slowly and giving a inlet valve error. Found inlet valve not opening completely. Replaced inlet valve. Cycle tested all checks good.; used 1 W11165546 (VALVE) from stock

We serviced a

LG WASHER-TOPLOAD

Model WT7700HWA

Near Garland, TX 75041

John

Job Details: 02/02/2022

Customer concern washer not spinning. Found shorted RPS Sensor causing basket not to spin. Replaced RPS Sensor. Cycle tested all checks good.; used 1 6501KW2002A (RPS SENSOR) from stock

We serviced a

KENMORE DRYER-ELECTRIC

Model 11062956100

Near Garland, TX 75043

John

Job Details: 02/01/2022

"Customer concern dryer taking to long to dry. Vent tested unit( yellow), vent tested with unit disconnect from home ventilation (green). Temp tested in range (185-135). No issues found. Machine is functioning as designed."

We serviced a

WHIRLPOOL DISHWASHER

Model DU1055XTSS3

Near Rowlett, TX 75088

John

Job Details: 02/01/2022

Customer concern dishwasher leaking from front under door. Found screws that secure inner door to outer door have backed out to the point that they where keeping the door from sealing. Tightend screws. Cycle tested all checks good.

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW5000DW3

Near Plano, TX 75074

John

Job Details: 02/01/2022

"Customer concern washer making loud noise and shaking during spin. Found unit not leveled properly as well as worn suspension rods causing loud noise and shaking. Releveled unit properly, needs new suspension rods.; ordrng 1 W11130362 (Suspension)"

We serviced a

GE WASHER-TOPLOAD

Model GTW460ASJ6WW

Near Plano, TX 75075

John

Job Details: 02/01/2022

Installed previously ordered inlet valve. Test cycled all checks good.

We serviced a

KITCHENAID COOKTOP

Model KECD807XBL01

Near Plano, TX 75024

John

Job Details: 02/01/2022

"Installed previously ordered infinite switch. Test cycled, right rear burner now working, found front left infinte switch not sending voltage to other burner. Needs new infinite switch.; ordrng 1 WPW10215034 (Infinite switch)"

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW4816FW2

Near Grand Prairie, TX 75051

Jorge

Job Details: 02/01/2022

"Installed cam. Belt was not the right belt for this unit.belt was not needed. Found the pressure switch hose loose taking air in causing unit not to get to its proper level. Reinstalled pressure hose tightened the tips of hose, cycle tested unit and all checks good to manufacturer's proper functions"

We serviced a

FRIGIDAIRE RANGE

Model LFEF3054TFH

Near Grand Prairie, TX 75051

Jorge

Job Details: 02/01/2022

Customer concern bake cycle on unit doesn't heat. Found a broken bake element causing unit not to heat on the bake cycle. Needs bake element for proper functions ; ordrng 1 316413800 (Bake element)

We serviced a

LG WASHER-FRONTLOAD

Model WM2655HVA

Near Forney, TX 75126

Jorge

Job Details: 02/01/2022

Installed previously ordered control board. Cycle tested and all checks good to manufacturer's proper functions

We serviced a

FRIGIDAIRE WASHER-TOPLOAD

Model FFTW4120SW

Near Forney, TX 75126

Jorge

Job Details: 02/01/2022

Installed part and got this completed

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ

Near Balch Springs, TX 75180

Jorge

Job Details: 02/01/2022

Installed previously ordered sump and pump assy. Tested unit and all checks good

We serviced a

GE DRYER-ELECTRIC

Model GTD65EBSJ3WS

Near Garland, TX 75040

Patrick

Job Details: 02/01/2022

"Replaced correct thermostat. Tested unit. Yellowlighton air flow test. Recommend professional cleaning. Otherwise, unit operating normally. All checks good"

We serviced a

GE COOKTOP

Model JGP963SEK2SS

Near Frisco, TX 75034

Patrick

Job Details: 02/01/2022

Replaced spark harness. Tested unit. All checks good

We serviced a

KITCHENAID DISHWASHER

Model KDTE204DSS0

Near Frisco, TX 75034

Patrick

Job Details: 02/01/2022

Replace element. Tested unit. No heat. Found voltage coming in and out intermittently. Found burned harness at control. Must replace control. ; ordrng 1 W10866116 (Control)

We serviced a

WHIRLPOOL WALL OVEN

Model RBS305PDQ12

Near Prosper, TX 75078

Patrick

Job Details: 02/01/2022

"Customer concern, broken inner door glass. Confirmed. Replaced door glass. Tested unit. Checks good"

We serviced a

GE DISHWASHER

Model PDWT480V00SS

Near Fairview, TX 75069

Patrick

Job Details: 02/01/2022

Replaced main board and fill valve. Ran program cycle. Checked for leaks. All checks good.

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVW7232HW

Near Allen, TX 75002

Patrick

Job Details: 02/01/2022

"Customer concern, unit not draining. Cleared drain. Tested unit. All checks good"

We serviced a

KITCHENAID DISHWASHER

Model KUDE40FXSS4

Near Murphy, TX 75094

Patrick

Job Details: 02/01/2022

"Replaced sump, control, and pivot. Tested unit. No leaks. All operation checks good."

We serviced a

SAMSUNG RANGE

Model NX58H5600SS/ AA 02

Near Graham, WA 98338

Branden W.

Job Details: 02/01/2022

Customer concern is that oven does not heat and produces gas smell. Found ignitor only drawing 2.7 amps causing unit to not ignite and release gas. Replaced ignitor. Cycle tested. All checks good. ; used 1 WB13K21 (OVEN IGNITER-12' LEAD W/NUTS) from stock

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV45H7000EW/A2 02

Near Tacoma, WA 98446

Cameron M.

Job Details: 02/01/2022

"Customer concern is that dryer does not heat. Preformed airflow test failed (red).found crushed vent hose, causing severe restriction of airflow. Found open heating element, causing unit to not heat. Needs new element. Installed new element. Clean and vacuumed inside of unit. Cleaned and calibrated moisture sensors. Cycle tested unit, all checks good. Advised customer dryer vent duct needs to be cleaned asap, before use continues ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWC565FW0

Near Buckley, WA 98321

Branden W.

Job Details: 02/01/2022

Customer concern is that washer is loud and not spinning. Found basket hub stripped out causing noise and unit to not spin. Replaced hub. Calibrated. Cycle tested. All checks good. ; used 1 W10528947 (HUB) from stock

We serviced a

FRIGIDAIRE RANGE

Model FFE3015LBC

Near Lakewood, WA 98499

Cameron M.

Job Details: 02/01/2022

"Installed previously ordered element. Cycle tested unit, all checks good."

We serviced a

WHIRLPOOL WASHER-FRONTLOAD

Model WFW75HEFW0

Near Puyallup, WA 98374

Branden W.

Job Details: 02/01/2022

"Customer concern is that washer will not spin. Clothes come out sopping wet. Found motor rotor bolt snapped off in basket shaft causing rotor to grind into stator causing loud noise and unit to not spin. Needs new tub/basket assembly, rotor, stator and bolt. Declined to repair at this time."

We serviced a

GE DISHWASHER

Model DDT700SSN3SS

Near Puyallup, WA 98375

Cameron M.

Job Details: 02/01/2022

"Customer concern is that dishwasher starts cycle but doesn't complete cycle. Cycle tested unit 10x unit draining every time. washing without issue. Found unit needs firmware update via newfi device, updated software. Cycle tested unit 3x unable to duplicate customer concern. Advised customer to monitor and call if issue persists Advised customer on using high quality detergent for best wash results .also advised customer on regular cleaning intervals for optimal performance."

We serviced a

GE DISHWASHER

Model DDT700SGN2WW

Near Gig Harbor, WA 98335

Cejay

Job Details: 02/01/2022

"Customer concern is that handle and trim are broken, also dishwasher makes noise during operation. Cycle tested unit no unusual noise from the unit. Advised customer cosmetic damage is not covered by the warrenty.; ordrng 1 WD09X25572 (Door handle) and 1 WD21X27421 (White UI cover)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Tacoma, WA 98405

Cejay

Job Details: 02/01/2022

Customer concern is that dishwasher is not cleaning dishes very well. Checked for error codes via service mode. Visually inspected spray arms for clogs. Found water temp going into dishwasher to be too cool. Advised customer unit requires 120? water going into dishwasher. Addvised customer on using high quality detergent.

We serviced a

MAYTAG WASHER-FRONTLOAD

Model MHWC7500YW 0

Near Tacoma, WA 98403

Cejay

Job Details: 02/01/2022

"Customer concern is A10 error code shows on display and does not spin clothes out all the way, also makes noise during operation. Found stripped pump causing unit not to drain. Needs new drain pump. Advised customer unit needs to be made accessible at follow up for repairs. Follow up scheduled for 02/09 1-5pm; ordrng 1 WPW10465252 (pump-water)"

We serviced a

FRIGIDAIRE DISHWASHER

Model GLDB656JS0

Near Tacoma, WA 98406

Cejay

Job Details: 02/01/2022

"Installed previously ordered sweeper seal. Cycle tested unit it for leaks. All checks good. Customer stated door opens past 90? with weight of dishes on the door when opened. Found bent door hinges. Advised customer Hinges are not covered by warrenty. Requires Auth.; O-emld tckt , states that autho needed"

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW5000DW2

Near Puyallup, WA 98371

Cejay

Job Details: 02/01/2022

Installed previously ordered drive pully. Preformed calibration and shift actuator failed. Shifter system failure error F7 E5. Needs new shift actuator. Follow up scheduled for 02/14 8-12pm; ordrng 1 W10913953 (actuator)

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED9400SW1

Near Puyallup, WA 98373

Cejay

Job Details: 02/01/2022

"Customer concern is that dryer made a loud bang sound, then stopped working. Found broken belt and seized idler pully causing dryer not to operate. Needs new drum belt and idler pully. Shs ships directly to customer. Advised customer to call and schedule follow up when parts are received.; ordrng 1 661570 (belt-drum) and 1 W10837240 (idler pulley)"

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDC300BW0

Near Dallas, TX 75233

John

Job Details: 02/01/2022

"Customer concern of unit not turning on. Found open thermal fuse causing no power. Replaced thermal fuse. Found crushed vent behind dryer causing poor air flow. Fixed vent. Test cycled, all checks OK. ; used 1 WP3392519 (FUSE-THRML) from stock"

We serviced a

ELECTROLUX WASHER-TOPLOAD

Model EIFLS60LT1

Near Richardson, TX 75081

John

Job Details: 02/01/2022

"Installed previously ordered inverter board. Test cycled machine now spins and agitates. Incorrect hinge part ordered. Needs new hinge.; ordrng 1 137107500 (Door hinge), states that autho needed"

We serviced a

GE DISHWASHER

Model GDT580SGF8BB

Near Wylie, TX 75098

John

Job Details: 01/31/2022

Customer concern dishwasher not turning on. Found shorted UI Board causing no power. Needs new IU Board.; ordrng 1 WD21X23461 (UI board)

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2406NB9B

Near Wylie, TX 75098

John

Job Details: 01/31/2022

Customer concern that dishwasher is not draining properly. Test cycle all checks good. Found no high loop installed causing backflow from sink. Installed high loop. Ran unit to confirm no backflow situation. Machine functioning as designed. Customer advisdd that disposal not working.

We serviced a

WHIRLPOOL DISHWASHER

Model GU2400XTPB7

Near Wylie, TX 75098

John

Job Details: 01/31/2022

Customer concern unit not draining all the way. Test cycle all checks good. Found no high loop installed causing backflow. Installed high loop. Unit functioning as design.

We serviced a

KENMORE DISHWASHER

Model 66516579200

Near Saint Paul, TX 75098

John

Job Details: 01/31/2022

Customer concern of inlet valve not closing and causing overflow. Installed inlet vavle previously ordered by Sears. All checks good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB0

Near Forney, TX 75126

John

Job Details: 01/31/2022

Customer concern dishwasher is tripping breaker. Found breaker tripping with no machine plugged in. Plugged unit into disposal outlet. Cyle tested all checks good. Advised customer electrician is needed to fix issue. Machine functioning as designed.

We serviced a

SAMSUNG DISHWASHER

Model DW80M2020US/AA 00

Near Forney, TX 75126

John

Job Details: 01/31/2022

Installed previously ordered vent fan. Cycle tested all checks good.

We serviced a

LG DISHWASHER

Model LDP6797ST

Near Addison, TX 75001

Jorge

Job Details: 01/31/2022

Installed previously ordered wash motor. Tested unit and all checks good

We serviced a

LG WASHER-FRONTLOAD

Model WM0642HW

Near Coppell, TX 75019

Jorge

Job Details: 01/31/2022

"Customer concern unit moving around. Found the spider cracked causing unit to get unbalanced it also tore the door boot while inner tub moved around. Needs the spider, bearing and door boot for proper functions ; ordrng 1 3045ER1006E (Basket) and 1 AJQ35154204 (rear out tub) and 1 4986ER0001A (Door boot)"

We serviced a

WHIRLPOOL DISHWASHER

Model DU915PWPS2

Near Dallas, TX 75229

Jorge

Job Details: 01/31/2022

Customer concern unit not coming on. Cycle tested unit checked out good to manufacturer's proper functions. Unable to verify complaint

We serviced a

LG RANGE

Model LDG4315ST/00

Near Mesquite, TX 75149

Jorge

Job Details: 01/31/2022

Customer concern upper oven bake is not working. Found an error code F-9 shorted relay board. Causing upper oven to fail. Need to replace relay board for proper functions.; ordrng 1 EBR80595308 (Relay board)

We serviced a

MAYTAG DRYER-ELECTRIC

Model MDE7400AYW

Near Dallas, TX 75223

Jorge

Job Details: 01/31/2022

Customer concern unit making noise. Found worn out drum rollers. Need to replace rollers for proper functions ; ordrng 2 12001541 (Drum rollers)s

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW8000BW0

Near Frisco, TX 75033

Patrick

Job Details: 01/31/2022

Replaced tub bearing and hub. Tested unit. No leaks. All checks good.

We serviced a

LG WASHER-TOPLOAD

Model WT7100CW

Near Frisco, TX 75035

Patrick

Job Details: 01/31/2022

Replaced drain pump. Tested unit. No leaks. All checks good

We serviced a

KITCHENAID WALL OVEN

Model KEBS209BSS00

Near McKinney, TX 75069

Patrick

Job Details: 01/31/2022

"Customer concern, unit repeatedly blew thermal fuse. Blower failed to operate during diagnostic test. Must replace blower and thermal fuse. ; ordrng 1 WPW10260254 (Blower) and 1 WPW10545291 (Thermal fuse)"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB855DC3

Near Frisco, TX 75035

Patrick

Job Details: 01/31/2022

"Replaced dampers, unit has begun making scraping noise during spin. Must also replace slider assy. ; ordrng 1 W10734521 (Slider assy)"

We serviced a

KITCHENAID RANGE

Model KSEG950ESS1

Near Sumner, WA 98391

Cejay

Job Details: 01/31/2022

"Installed previously ordered bake element. Cycle tested unit, all checks good."

We serviced a

KENMORE RANGE

Model n/a

Near Bonney Lake, WA 98391

Cejay

Job Details: 01/31/2022

"Customer concern is that LF burner heats up to high when on medium. Found failed infinite switch causing burner to heat up. Needs new infinite switch. Install3d new infinite switch. Cycle tested burner, all checks good. Collected $75 deductible via card.; used 1 316436000 ( INFINITE SWITCH, SMALL ELEME) from stock"

We serviced a

WHIRLPOOL WASHER-FRONTLOAD

Model WFW6620HC0

Near Tacoma, WA 98404

Cejay

Job Details: 01/31/2022

Customer concern is that washer is leaking from the front and is becoming unbalanced. Found tear in door boot causing leak from door. Cycle tested washer with 6 bath towels with no issues. Advised customer of proper loading practices. Follow up scheduled for 02/07 8-12pm g; ordrng 1 W11314648 (bellow)

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW8500DC5

Near Puyallup, WA 98374

Cejay

Job Details: 01/31/2022

Installed previously ordered latch. Cycle tested unit all checks good

We serviced a

KITCHENAID DISHWASHER

Model KDTE504DSS0

Near Dallas, TX 75225

John

Job Details: 01/28/2022

"Customer concern dishwasher not advancing cycles. Customer advised that she has had multiple other repair companies out to fix unit.Found dishwasher already disassembled by previous repair company. Called AHS, AHS advised that they will contact customer.Auth code 86vxgm"

We serviced a

GE COOKTOP

Model JP3030SJ4SS

Near Dallas, TX 75205

John

Job Details: 01/28/2022

Customer concern cook top not functioning properly. Found installation hole to big for size of unit causing it to be installed with the weight on the glass edges instead of metal Fram. Glass has separated from mounting frame causing failure. Needs new glass cook top.; ordrng 1 WB62X24097 (Cook top)

We serviced a

WHIRLPOOL LAUNDRY CENTER

Model WET4027HW0

Near Dallas, TX 75227

John

Job Details: 01/28/2022

"Customer concern dryer taking too long to dry. Ran vent check, failed (red). Advised Customer to have vents cleaned as soon as possible. Machine functioning as designed."

We serviced a

LG DISHWASHER

Model LDF7774ST

Near Grand Prairie, TX 75050

John

Job Details: 01/28/2022

Installed previously ordered sump assembly. Found drain connection leaking behind unit. Removed extra length of drain hose and reconnected. Cycle tested all checks good.

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DVG60M9900W/A3

Near Dallas, TX 75225

John

Job Details: 01/28/2022

Installed previously ordered control board. Cycle tested all checks good.

We serviced a

MAYTAG WASHER-FRONTLOAD

Model MHW5630HC0

Near Mesquite, TX 75150

John

Job Details: 01/28/2022

"Customer concern of unit not spinning out large loads. Test cycled empty and with a load, all checks ok. Advised customer rugs are not machine washable and of proper load sizes. Unit functioning as designed."

We serviced a

KITCHENAID DISHWASHER

Model KUDE70FXSS6

Near Dallas, TX 75214

Jorge

Job Details: 01/28/2022

Customer concern that unit is leaking. Found the sump and pump broken causing a leak. Needs pumpand sump assembly for proper functions ; ordrng 1 WPW10455261 (Pump and sump assembly)

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DVE50R5200W/A3

Near Dallas, TX 75212

Jorge

Job Details: 01/28/2022

Installed previously ordered heating element. Tested unit and all checks good to manufacturer's proper functions

We serviced a

GE DISHWASHER

Model PDW7980P00SS

Near Coppell, TX 75019

Jorge

Job Details: 01/28/2022

Customer concern unit is not working properly. Found multiple fails. Unit is stuck where it's installed and could not pull unit out for complete diagnose. Previous tech tried to pull out but failed because cabinet began to break . Unable to complete diagnose due to the possible damages that will cause on the cabinets. Advised Customer to have a qualified contractor to remove cabinets from the side to resume the diagnose. The cavity of the unit is warped causing unit to be stuck where it's installed.; O-emld tckt

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW5000DW2

Near Carrollton, TX 75006

Jorge

Job Details: 01/28/2022

"Installed previously ordered belt and drive pulley. Tested and calibrated unit , all checks good to manufacturer's proper functions"

We serviced a

GE WASHER-TOPLOAD

Model GTW220ACK7WW

Near Plano, TX 75075

Jorge

Job Details: 01/28/2022

Installed previously ordered inlet valve and all checks are good

We serviced a

KENMORE DRYER-ELECTRIC

Model 11070994990

Near Dallas, TX 75240

Jorge

Job Details: 01/28/2022

"Customer concern unit is not heating or staying on. Found broken igniter, valves coils, door switch open and the door latch assembly. Need to replace for proper functions ; ordrng 1 WP3395382 (Start switch) and 1 279311 (Igniter assembly) and 1 279834 (Valve coil) and 1 279570 (Dryer door latch kit)"

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV45H7000EW/A202

Near Rowlett, TX 75088

Patrick

Job Details: 01/28/2022

"Customer concern, unit not heating. Verified. Found open element. Replaced from truck stocked part. Tested unit. All checks good; used 1 DC97-14486A (Element) from stock"

We serviced a

GE DISHWASHER

Model GLD5850L00CS

Near Mesquite, TX 75149

Patrick

Job Details: 01/28/2022

"Replaced drain pump, drain hose, and feed line. Tested unit. All checks good. ; used 1 41045 (Feed line) from stock"

We serviced a

MAYTAG WASHER-FRONTLOAD

Model MHW5630HC0

Near Garland, TX 75040

Patrick

Job Details: 01/28/2022

"Customer concern, unit making loud banging noise during use. Ran rinse and spin with several children's coats. Good fill, good agitate, good spin. Of balance error code. Likely loading issue. No fault detected at this time"

We serviced a

MAYTAG DRYER-GAS

Model MGD6630HC0

Near Garland, TX 75040

Patrick

Job Details: 01/28/2022

"Customer concern, unit squeeking loudly. Confirmed, found idler pulley seized. Must replace idler assy. And belt. Used parts from truck stock. Tested unit. All checks good. ; used 1 W10837240 (Idler assy), and 1 661570V ( Belt) from stock"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB835DW

Near Plano, TX 75023

Patrick

Job Details: 01/28/2022

Replaced lid assy. Tested unit. All checks good.

We serviced a

GE DISHWASHER

Model GDT695SMJ0ES

Near Frisco, TX 75034

Patrick

Job Details: 01/28/2022

Replaced board. Tested unit it. All checks good at this time.