We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Balch Springs, TX 75180
John
Job Details: 03/28/2022
Installed previously ordered control board. All checks good.
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW96HEAC0
Near Murphy, TX 75094
Patrick
Job Details: 03/28/2022
"Customer concern, unit leaking from door seal intermittently during use. F0e1 load detected during self clean. f6e5 comms error between main control and expansion board. Ran clean washer cycle, unit produced heavy suds though no soap was added. Suds leaking from rear vent. Recommend less soap. No other fault detected"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDH3
Near Tacoma, WA 98405
Cameron M.
Job Details: 03/28/2022
"Customer concern is that lower rack casters broken, and airgap overflows. Found broken rear left casters, causing unit to have difficulty rolling lower rack out. Needs new caster. Cleaned debris from airgap, Advised customer additional blockage in plumbing. Plumber recommended for repair. Follow up visit scheduled for 4/11 8-12.; ordrng 4 W10195416V (dish rack wheel)s"
We serviced a
SAMSUNG DISHWASHER
Model DW80J3020UW/AA 01
Near Spanaway, WA 98387
Cejay
Job Details: 03/28/2022
Customer concern is that disher heavy light was on. Found tore sweeper seal causing dishwasher to leak. Needs new inner door panel.NEW to supply.; ordrng 1 Dd97-00106a (Inner door panel)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC565FW0
Near Spanaway, WA 98387
Cameron M.
Job Details: 03/25/2022
"Customer concern is that washer makes noise during operation. Found f5e3 (lid unlock fault) f0e5 (off balance load detected) f8e1(no fill/long fill) f0e2 (oversuds condition) via service mode. Cycle tested unit via service mode found lid lock intermittently unable to determine lid positioning. Found excessive tub play, caused by worn hub. Resulting in out of balance conditions, and no spin function. Needs new lid lock and hub."
We serviced a
KENMORE RANGE
Model 79074033311
Near Garland, TX 75044
John
Job Details: 03/25/2022
Customer concern LR burner lighting intermittently. Found igniter cracked and not arcing to cap. Needs new LR burner assy.; ordrng 1 316536600 (GNITOR/ORIFICE ASS)
We serviced a
GE DISHWASHER
Model GDT720SSF4SS
Near Frisco, TX 75035
John
Job Details: 03/25/2022
Customer concern dishwasher tripping breaker when disposal is being used. Using NuFi ran full diagnostics on unit. No issues found. Found disposal and dishwasher on same 15amp circuit causing breaker to trip when both appliances are being used. Advised Customer that an electrician will be necessary to fix issue.
We serviced a
WHIRLPOOL RANGE
Model WEE730H0DS0
Near Princeton, TX 75407
John
Job Details: 03/25/2022
Customer concern FR and FL burners only come on at 100% regardless of setting. Found infinite switch failing to control temp. Needs new FR and FL infinite switches. AHS to supply out of stock parts.; ordrng 2 W10857622 (LF and RF dual infinite switch)s
We serviced a
SAMSUNG RANGE
Model NX58K9850SS/AA
Near Puyallup, WA 98374
Cejay
Job Details: 03/25/2022
Customer concern is that oven is not heating. Found failed bake ignitor causing gas not to ignite. Needs new ignitor. Installed new ignitor. Cycle tested unit all checks good.; used 1 WB13K21 (OVEN IGNITER-12' LEAD W/NUTS) from stock
We serviced a
SAMSUNG OTHER
Model RF28HDEDBSR/AA 10
Near Garland, TX 75044
Patrick
Job Details: 03/25/2022
"Customer concern, items freezing in ff section. Found ff thermistor failed causing over cooling. Must replace ff evap cover. ; ordrng 1 DA97-12608A (Ff evap fan assy)"
We serviced a
FRIGIDAIRE DRYER-ELECTRIC
Model LEQ1442ES1
Near Murphy, TX 75094
Patrick
Job Details: 03/25/2022
"Replaced felt seals, heater, rear bearing, and drum shaft (with washers applied to partially cover tears in metal) must replace drum due to damaged rear panel. Drum on backorder.; ordrng 1 134122532 (Drum)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW7120HW0
Near Allen, TX 75013
John
Job Details: 03/25/2022
Installed previously ordered UI. All checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model DU911PCDQ0
Near Frisco, TX 75035
John
Job Details: 03/25/2022
"Customer concern dishwasher leaking when draining. Found new disposal installed under sink with hose from air gap to disposal disconnected causing drain water to flow into cabinet under sink instead of disposal. Advised Customer that plumber will be necessary to resolve issue. Left toe kick off of unit in order to allow to dry underneath, per customer request."
We serviced a
JENN-AIR RANGE
Model JGS9900BDS
Near Puyallup, WA 98371
Cameron M.
Job Details: 03/25/2022
"Customer concern is that range oven take long time to preheat, when customer needs to change temp oven doesn't change to set temp . Range burners, don't simultaneously spark consistency, intermittently different burners won't ignite or spark. Found failed bake ignitor, causing oven to not heat and maintain temperature. Also found failed spark module, causing inconsistent ignition of surface burners . Needs new ignitor and spark module follow up visit scheduled for 4/4 8-12 ; ordrng 1 WP7432P143-60 (igniter- b) and 1 WPW10475147 (module-spk)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US2A
Near Tacoma, WA 98422
Cejay
Job Details: 03/25/2022
Installed previously ordered wash pump assembly. Cycle tested unit all checks good
We serviced a
KITCHENAID DISHWASHER
Model GSD2600G00BB
Near University Place, WA 98467
Cejay
Job Details: 03/25/2022
Customer concern is that dishwasher has rinse aid leaking from the bottom of the door. Found failed rinse aid seal causing rinse aid to leak from tank. Needs new rinse aid tank and seal. Follow up scheduled for 03/31 8-12pm; ordrng 1 WD35X10346 (kit-rinse)
We serviced a
GE DRYER-ELECTRIC
Model GFD55ESSN0WW
Near Rowlett, TX 75089
Patrick
Job Details: 03/25/2022
"Customer concern, loud thumping during use. Found popped drum seam causing noise. Must replace drum. ; ordrng 1 WE21X29724 (Drum)"
We serviced a
GE DISHWASHER
Model GDT530PSD4SS
Near Puyallup, WA 98371
Cameron M.
Job Details: 03/25/2022
"Customer concern is that dishwasher doesn't dry dishes properly, wash pump doesn't work, and element. Found jet dry dispenser empty, and missing control faceplate .cycle tested unit 10x via newfi device. Found open heating element, causing poor drying result. Also found control face plate broke off .Needs new element and face plate follow up visit scheduled for 4/1 1-5; ordrng 1 WD05X24776 (ELEMENT HEATING ASM) and 1 WD34X11829 (console cvr graphic)"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5000EW/A3 04
Near Pacific, WA 98047
Cameron M.
Job Details: 03/25/2022
"Customer concern is that dryer makes noise during operation. Preformed airflow test failed (yellow). Cycle tested unit 10x, found no mechanical issues at this time. Found kinked vent hose restricting airflow. Corrected vent hose, tested unit again. All checks good."
We serviced a
WHIRLPOOL WALL OVEN
Model WOC54EC0AS00
Near Edgewood, WA 98372
Cameron M.
Job Details: 03/25/2022
"Customer concern is that oven displays feature not available when attempting to operate. Found unresponsive to bake or broil demand. Reset power via circuit breaker, unit operating as designed. No mechanical issues present at this time. Advised customer to monitor and call if issue persists."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT770PAYM2
Near Rockwall, TX 75087
Patrick
Job Details: 03/25/2022
"Customer concern, unit making knocking noise during use. F5e1 door switch f6e2 fill valve electrical f6e6 cool water. All tests function good. F10e2 vent motor f6e2 fill valve. Must replace vent motor to correct issue. Could not reproduce knocking noise. ; ordrng 1 WPW10428211 (Vent motor)"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45K6500AW /A211
Near Rockwall, TX 75032
Patrick
Job Details: 03/25/2022
Replaced door lock and inverter board. Tested unit. All checks good.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2433KF0
Near Rockwall, TX 75032
Patrick
Job Details: 03/25/2022
Replaced motor. Tested unit. Floor under unit has suffers serious water damage prior to my arrival. Water connection repaired at supply line.
We serviced a
KENMORE WASHER-TOPLOAD
Model 11021302012
Near Puyallup, WA 98375
Cameron M.
Job Details: 03/25/2022
"Customer concern is that washer intermittently does not lock and advance through cycles. Found F7e1(basket speed sensor fault) f0e2 (oversuds conditions) via service mode. Preformed speed sensor test, failed. Needs new actuator. Installed new actuator. Cycle tested unit with customer provided load of hand towels. All checks good. Advised customer on using high quality detergent. Also advised customer on regular cleaning intervals for optimal performance. ; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
OTHER LAUNDRY CENTER
Model FEX831CS0
Near Rockwall, TX 75032
Patrick
Job Details: 03/25/2022
"Customer concern, unit buzzes but won't heat or turn. Motor runs after being started by hand. Found 120vac to terminal instead of 240vac. Breaker not tripped. Circuit shared with hot water tank. Reset breaker. Both turned back on and seemed to be operating normally. Customer needs electrician as this is unsafe situation. No parts needed at this time."
We serviced a
MAYTAG RANGE
Model MGR6600FZ1
Near Dallas, TX 75220
John
Job Details: 03/25/2022
Installed previously ordered broil igniter. All checks good.
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW5630HW0
Near DuPont, WA 98327
Cejay
Job Details: 03/25/2022
"Customer concern is that washer runs continuously and does not drain. Pulled error codes via service mode F0E2,F9E1,F5E2,F8E1,F0E5.Found clog in drain pump causing unit to slowly drain. Removed debris. Ran diagnostics cycle. Cycle tested washer to confirm proper washer operation. All checks good."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB955FW0
Near DuPont, WA 98327
Cejay
Job Details: 03/25/2022
Installed previously ordered control panel. Cycle tested unit all checks good.
We serviced a
KENMORE WASHER-FRONTLOAD
Model 11045088404
Near Roy, WA 98580
Cameron M.
Job Details: 03/25/2022
"Installed previously ordered control board, cycle tested unit 10x. All checks good."
We serviced a
WHIRLPOOL COOKTOP
Model GCI3061XB01
Near Dallas, TX 75206
John
Job Details: 03/25/2022
"Customer concern 2 right burners not working. Found voltage supplied to each hotplate with in range, but not working. Needs new front right and rear right hotplates.; ordrng 1 W10328387 (RR HOTPLATE) and 1 W10328384 (FR HOTPLATE)"
We serviced a
SAMSUNG DISHWASHER
Model DW80M2020US/AA 00
Near Puyallup, WA 98375
Cejay
Job Details: 03/25/2022
Customer concern is that dishwasher is showing leak error but can't find any leak. Found leaking water valve. Dishwasher also showing UI stuck button causing unit not to operate. Needs new control panel and water inlet valve requires Auth ; ordrng 1 DD81-02323A (SVC-CONTROL PANEL) and 1 DD81-02265A (SVC-WATER VALVE)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB950YW1
Near Graham, WA 98338
Cejay
Job Details: 03/24/2022
Installed previously ordered bearing. Cycle tested unit all checks good
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE45R6100C/A3
Near Puyallup, WA 98373
Cejay
Job Details: 03/24/2022
Customer concern is that dryer takes multiple cycles to dry. Preformed airflow test failed (yellow) dryer vent is crushed behind dryer. Preformed temperature checks good. Cleaned and calibrated moisture sensors. Advised customer dryer vent needs service. All checks good.
We serviced a
KITCHENAID DISHWASHER
Model KUDU03FTSS2
Near Dallas, TX 75214
Patrick
Job Details: 03/24/2022
Replaced door link. Tested unit. All checks good
We serviced a
SAMSUNG RANGE
Model NE59J7850WS/AA 03
Near Milton, WA 98354
Cameron M.
Job Details: 03/24/2022
"Installed previously ordered fan and convection motor. Cycle tested unit 3x, all checks good"
We serviced a
GE WALL OVEN
Model JKP30SM2SS
Near Dallas, TX 75252
John
Job Details: 03/24/2022
Installed previously ordered overlay. All checks good.
We serviced a
GE DISHWASHER
Model DDT595SSJ2SS
Near Frisco, TX 75034
John
Job Details: 03/24/2022
Installed previously ordered handle and diverted assy. All checks good. Left failed diverter assy. with customer.
We serviced a
GE RANGE
Model JS968TK4WW
Near Puyallup, WA 98374
Cameron M.
Job Details: 03/24/2022
"Installed previously ordered element, cycle tested unit 3x. All checks good."
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Frisco, TX 75035
John
Job Details: 03/24/2022
Customer concern dishwasher making tapping noise and won't drain. Found impeller separated from shaft in drain pump causing it to make tapping noise. Needs new drain pump. AHS to supply out of stock parts.; ordrng 1 W11412291 (Drain pump)
We serviced a
ADMIRAL WASHER-TOPLOAD
Model ATW4675YQ0
Near Rowlett, TX 75089
John
Job Details: 03/24/2022
"Customer concern washer making banging noise. Found suspension rods very bouncy and tub sitting very low in cabinet. Using paperwork provided by customer I was able to deduce that the correct part number was written on previous invoice however the part number that was installed is incorrect. See picture. Needs new suspension rods and tub ring.; ordrng 1 WPW10215107 (Ring, Tub) and 1 W10780048 (SUSPENSION)"
We serviced a
MAYTAG DRYER-ELECTRIC
Model WED9400SZ1
Near Puyallup, WA 98372
Cameron M.
Job Details: 03/24/2022
"Customer concern is that dryer does not tumble, Customer states they hear audible thump sound when unit stoped operation. Found failed door hinge causing difficulty opening and closing dryer door. Also found worn belt, causing unit to not run cycle. Needs new belt and hinge. Installed new belt. Preformed airflow test failed (red). Advised customer dryer vent duct needs to be cleaned asap, before use continues on dryer to prevent damage to unit. Follow up visit scheduled for 3/29 1-5; ordrng 1 WPW10310366 (door hinge), used 1 661570V (BELT) from stock"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model LXR7244JQ0
Near Irving, TX 75060
Patrick
Job Details: 03/24/2022
Customer concern unit will not spin. Found failed door sw causing no spin. Must replace door switch. ; ordrng 1 3949247V (Door switch)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW2
Near Dallas, TX 75232
Patrick
Job Details: 03/24/2022
"Replaced main control, unit still displaying surface indicators. Unplugged infinite switches one by one and found lights went out after several minutes but not immediately. Rf infinite sw heater shorted causing failure. Must replace switch. ; ordrng 1 WP3149400 (Rf infinite sw)"
We serviced a
SAMSUNG RANGE
Model NX58M6630SG/AA
Near Dallas, TX 75232
Patrick
Job Details: 03/24/2022
Replaced control. Tested unit. All checks good. Found aluminum foil covering range was also blocking chimney from oven. Advised customer to remove foil from chimney area.
We serviced a
KENMORE DRYER-ELECTRIC
Model 110.68332700
Near Forney, TX 75126
Patrick
Job Details: 03/24/2022
"Customer concern, unit will not start. Found open thermal fuse causing unit not to run. Replaced from truck stock. Unit passed vent test green.; used 1 WP3392519 (Thermal fuse) from stock"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8500DV0
Near Rowlett, TX 75088
John
Job Details: 03/24/2022
Installed previously ordered belt and idler assy. All checks good.
We serviced a
LG DISHWASHER
Model LDF77748D
Near Garland, TX 75040
Patrick
Job Details: 03/24/2022
Replaced drain pump. Tested unit. All checks good. Main motor noisy but operating normally. Can we replace the motor under warranty.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MED9700SB0
Near Garland, TX 75044
John
Job Details: 03/24/2022
Installed previously ordered door catch. All checks good.
We serviced a
LG DISHWASHER
Model LDF5545ST
Near Garland, TX 75044
Patrick
Job Details: 03/24/2022
Replaced motor. Tested unit. All checks good.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE60M9900V/A3
Near Dallas, TX 75248
John
Job Details: 03/24/2022
Installed previously ordered control board.
We serviced a
LG RANGE
Model LRE3194ST/00
Near Tacoma, WA 98446
Cejay
Job Details: 03/24/2022
"Customer concern is that oven does not heat up past 150?. Voltage check shows 240v at terminal block. Found open center element also found damaged main pcb causing unit not to heat. Needs new main PCB and center element. Follow up scheduled for 03/30 10-2pm; ordrng 1 MEE32902206 (HEATER,SHEATH) and 1 EBR74164814 (PCB ASSEMBLY,MAIN)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DW2
Near Tacoma, WA 98404
Cejay
Job Details: 03/24/2022
Installed previously ordered drain pump. Verified repair via service mode. Cycle tested unit all checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC565FW2
Near Buckley, WA 98321
Cameron M.
Job Details: 03/24/2022
"Customer concern is that washer does not start cycle. Cycle tested unit. Found failed actuator, causing unit to not shift to spin to initiate beginning of cycle. Installed new actuator. Cycle tested unit 3x, all checks good. Advised customer on using high quality detergent for best wash results. Also advised customer on regular cleaning intervals for optimal performance. ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
GE DRYER-ELECTRIC
Model GTD65EBPTL1DG
Near Tacoma, WA 98444
Cejay
Job Details: 03/23/2022
Customer concern is that dryer takes a long dry a load. Preformed airflow test failed (Red) GE service mode shows temperatures are good and both inner and outer coils are operating. Advised customer dryer vent needs service. Customer signed airflow acknowledgement.
We serviced a
GE DISHWASHER
Model GDT665SSN2SS
Near University Place, WA 98467
Cejay
Job Details: 03/23/2022
"Customer concern is that dishwasher bottom rack wheels fall off and door falls and makes noise during operation. Found broken wheels on all four wheels assemblies. Also found bent left side door hinge. Right side door hing is missing a screw. Needs new left side door hinge, with screws. And 4 rack carrier kits. Follow up scheduled for 03/29 1-5pm.; ordrng 2 WD01X22514 (Screw)s and 1 WD14X23739 (arm hinge asm) and 4 WD28X27241 (RACK CARRIER AND ROLLER KIT)s"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5000DW1
Near Eatonville, WA 98328
Cameron M.
Job Details: 03/23/2022
"Customer concern is that washer flashed wash light, Customer attempted reset via online search. Unit not under no power condition. Tested receptacle for proper wiring, good. Tested voltage from outlet good 120v. Tested voltage supply from main board to shifter, supply voltage is 1.6vdc once connection has been disrupted power returns to main board. Reconnect shifter board shuts down. Found faulty board causing unit to not power. Needs new main board. Follow up visit scheduled for 3/28 10-2; ordrng 1 W11116590 (cntrl-elec)"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5000AW/A2 11
Near Graham, WA 98338
Cameron M.
Job Details: 03/23/2022
Customer concern is that washer does not complete spin cycle. Found signs of oversuds conditions. Cycle tested unit 5x .Found no mechanical defects at this time. Advised customer on regular cleaning intervals for optimal performance. Advised customer on using high quality detergent for best wash results. Collected payment via debit card Payment.
We serviced a
GE DISHWASHER
Model GDWF100R30WW
Near Irving, TX 75060
Patrick
Job Details: 03/23/2022
"Replaced inlet valve, tested unit. All checks ok"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV48H7400EW/A2
Near Irving, TX 75062
Patrick
Job Details: 03/23/2022
Replaced motor. Tested unit. All checks good
We serviced a
GE DRYER-ELECTRIC
Model GTD42EASJ2WW
Near Carrollton, TX 75007
John
Job Details: 03/23/2022
Installed previously ordered push to start switch. All checks good.
We serviced a
GE DISHWASHER
Model GDT695SSJ2SS
Near Frisco, TX 75034
John
Job Details: 03/23/2022
Customer concern dishwasher not powering on. Confirmed using NuFi device that UI board is not responding. Needs new UI board.; ordrng 1 WD21X23462 (KIT SVC UI TOP LOGIC)
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MFW9800TQ0
Near Frisco, TX 75035
John
Job Details: 03/23/2022
"Customer concern washer leaking water. Found nozzle and connection lever in dispenser separated and allowing large amounts of water to leak from top of dispenser. Needs new connection lever and nozzle. AHS to supply NLA parts.; ordrng 1 8181724 (Connection, Lever) and 1 WP8181712 (NOZZLE)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB765FW0
Near Sachse, TX 75048
John
Job Details: 03/23/2022
Customer concern washer leaving dark smugges on clothes. Found all I comming water to be clean and clear. No issues found. Advised Customer about running clean cycle on machine until debris clears as well as cleaning machine on a frequent basis to combat calcium and hard water in the customer neighborhood. Machine functioning as designed.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5200EP/A3
Near Tacoma, WA 98422
Cejay
Job Details: 03/23/2022
Customer concern is that dryer is making squealing noise during operation. Found failed RR support wheel. Needs new support wheel. Installed new support wheel. Cycle tested unit all checks good.; used 1 DC97-16782A (DRUM ROLLER) from stock
We serviced a
GE WALL OVEN
Model JKD3000SN1SS
Near Dallas, TX 75287
John
Job Details: 03/23/2022
Customer concern oven works for a while and then shuts off and won't turn back on again for at least one hour. Found cooling fans working intermittently. Needs new cooling fan and board sensor.; ordrng 1 WB26X31060 (Cooling fan) and 1 WB27T11463 (Fan sensor)
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE50M7450P/A3
Near South Hill, WA 98374
Cameron M.
Job Details: 03/23/2022
"Customer concern is that dryer does not heat and makes noise during operation. Found open heating element causing no heat during operation. Also found seized rear right roller, causing noise during operation. Needs new element and roller. Installed new element and roller. Cleaned and calibrated moisture sensors. Cleaned and Vacuumed inside of unit. Preformed airflow test failed (yellow). Cycle tested unit all checks good. Advised customer dryer vent duct needs to be cleaned. ; used 1 DC97-14486A (ELEMENT ASSEMBLY), and 1 DC97-16782A (DRUM ROLLER) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Puyallup, WA 98375
Cameron M.
Job Details: 03/23/2022
"Installed previously ordered parts, cycle tested unit. All checks good"
We serviced a
SAMSUNG DISHWASHER
Model DW80K7050UG/AA 03
Near Gig Harbor, WA 98335
Cejay
Job Details: 03/23/2022
Installed previously ordered main pcb and control pannel. Cycle tested unit all checks good
We serviced a
FRIGIDAIRE RANGE
Model MEF352BGWD
Near Tacoma, WA 98404
Cejay
Job Details: 03/23/2022
"Customer concern is that all burner coils glow red on low settings and FR burner certain spots will glow red on the coil. needs new FR coil element and all four infinite switchs. Advised customer parts show out of stock and may take time to recive.; ordrng 1 316115400 (element) and 2 316436001 (switch,infinite lrg)s and 2 316436000 (switch,infinite sm)s"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5640XW0
Near Coppell, TX 75019
John
Job Details: 03/23/2022
Customer concern washer not starting at all. Found one capacitor wire unplugged. Re routed capacitor wire and plugged back in. All checks good.
We serviced a
LG WASHER-FRONTLOAD
Model WM0642HW
Near Puyallup, WA 98371
Cameron M.
Job Details: 03/23/2022
"Customer concern is that washer produces burning smell during operation. Found failed rear tub support, causing basket to wobble excessively makeing contact with door boot during wash and spin cycles. Needs new tub assembly, rotor, bolt and bellow. Advised customer parts show NLA. AHS TO SUPPLY requires auth .; ordrng 1 3045ER1006E (TUB ASSEMBLY,DRUM(INNER)) and 1 4413ER1003A (ROTOR) and 1 4986ER0001A (BELLOW) and 1 4040FR4051C (BOLT)"
We serviced a
GE DISHWASHER
Model GDF620HMJ0ES
Near Dallas, TX 75212
John
Job Details: 03/23/2022
"Customer concern unit not powering on. Found using NuFi device that no UI is detected. Needs new UI Board.; ordrng 1 WD21X23462 (UI Board), states that autho needed"
We serviced a
GE DRYER-ELECTRIC
Model GTDP490ED0WS
Near Dallas, TX 75229
Patrick
Job Details: 03/23/2022
"Customer concern, unit vibrating during use. Found tape wad stuck on blower wheel. Removed and retested. All checks good"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DW4
Near Spanaway, WA 98387
Cejay
Job Details: 03/23/2022
Previously ordered part was defective. Called authorization dept for back ordered part. NEW advised they will be calling the customer about replacement options
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Dallas, TX 75206
Patrick
Job Details: 03/23/2022
"Customer concern, soap left on dishes after cycle. F7e1, no heat. Good fill, good spray, good dispenser, good diverter, good heater. 120vac from control, checked connector, good. Heater 23ohm from control harness. All values in spec. Motor intermittently produced strange noise. Recommend replace sump assy. ; ordrng 1 W11087376 (Sump assy)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB765FW4
Near Tacoma, WA 98405
Cameron M.
Job Details: 03/23/2022
"Installed previously ordered lid lock and control board. Cycle tested unit 3x, all checks good."
We serviced a
FRIGIDAIRE RANGE
Model FES365ECE
Near Tacoma, WA 98406
Cameron M.
Job Details: 03/23/2022
"Installed previously ordered LF element. Cycle tested unit 3x, all checks good."
We serviced a
GE DISHWASHER
Model ZDT870SPF5SS
Near Dallas, TX 75209
John
Job Details: 03/23/2022
Customer concern unit draining water onto counter top from air gap. Found unit in same condition as previously reported. No plumber had been contacted to replace hose from air gap to disposal. Advise customer that plumber would be necessary to replace hose.
We serviced a
WHIRLPOOL DISHWASHER
Model NMN
Near Dallas, TX 75228
Patrick
Job Details: 03/23/2022
"Door latch ordered and replace latch and strike. Mod/ serial tag missing. Found mounting structure bent out of place. Corrected. Possible this caused door latch to have inconsistent contact, stopping cycle during use. Ran test, all checks good at this time. No further repair possible."
We serviced a
KENMORE WASHER-FRONTLOAD
Model 796.41783.710
Near Forney, TX 75126
Patrick
Job Details: 03/22/2022
"Customer concern, liquid left in fabric softener and bleach compartments after cycle. Dispenser empty on arrival. Cleaned dispenser system. Levelled unit. Tested, all checks good."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45K6500EV/A3 01
Near Spanaway, WA 98387
Cejay
Job Details: 03/22/2022
Installed previously ordered main control board. Cycle tested unit all checks good.
We serviced a
KENMORE DRYER-ELECTRIC
Model 110.6192311
Near Spanaway, WA 98387
Cameron M.
Job Details: 03/22/2022
"Customer concern is that dryer does not power or start cycle. Verified no power condition. Tested voltage supply to unit, good 240v supplied. Verified function of timer,and start switch, All functional. Found open thermal fuse, causing unit to not heat. Needs new thermal fuse. Installed new thermal fuse. Preformed airflow test failed (red). Cycle tested unit, all checks good. Advised customer dryer vent duct needs to be cleaned asap before use resumes to prevent further issues . Also advised customer power receptacle is damaged, a elctrition will be needed for the repair. ; used 1 WP3392519 (FUSE-THRML) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model WOS51EC7AS03
Near Tacoma, WA 98406
Cameron M.
Job Details: 03/22/2022
"Installed previously ordered thermal fuse, cycle tested unit 3x. Preformed temperature checks. In range."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF330ANW/XAA
Near Puyallup, WA 98374
Cameron M.
Job Details: 03/22/2022
"Customer concern is that washer produces error codes mid cycle, and unit not draining. Unable to verify customer concern. Advised customer to monitor and call if issue persists. Also Advised customer to take photo if error code comes back."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE56M9600V/A3
Near Puyallup, WA 98375
Cameron M.
Job Details: 03/22/2022
"Customer concern is that dryer powers but does not start cycle. Found belt switch disengaged, causing unto power but not start cycle. Re-engaged belt. Preformed airflow test, passed (green).Cycle tested unit 3x all checks good."
We serviced a
LG DRYER-ELECTRIC
Model DLEX5680V
Near Puyallup, WA 98375
Cameron M.
Job Details: 03/22/2022
"Customer concern is that dryer powers on, but does not start cycle. Found open thermal fuse. causing unit to power on , but not start cycle. Needs new thermal fuse. Installed new thermal fuse. Cleaned and Vacuumed inside of unit. Cleaned and calibrated moisture sensors. cycle tested unit. All checks good. Preformed airflow test,passed (green). Collected payment via debit card Payment. ; used 1 6931EL3002M (THERMOSTAT) from stock"
We serviced a
GE LAUNDRY CENTER
Model WSM2700TDWWBS44ZZS
Near Dallas, TX 75219
Patrick
Job Details: 03/22/2022
"Customer concern, unit making terrible squeeling during spin. Found worn idler pulley, belt torn, must replace. Found motor noisy. Rec replacement. ; ordrng 1 WH07X10009 (Belt) and 1 WH7X115 (Idler pulley) and 1 WH49X10032 (Motor)"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0EW
Near Dallas, TX 75211
Patrick
Job Details: 03/22/2022
"Costumer concern, rf burner not heating. Confirmed. Found burned rf infinite sw. Replaced from truck stock. Tested unit. All checks good; used 1 WP3149400 (SWITCH-INF) from stock"
We serviced a
GE RANGE
Model JP3030SJ3SS
Near Dallas, TX 75211
Patrick
Job Details: 03/22/2022
Replaced engender and infinite switch. Tested unit. All checks good
We serviced a
MAYTAG DRYER-ELECTRIC
Model MDE9700AYW
Near Murphy, TX 75094
John
Job Details: 03/22/2022
"Installed previously ordered thermostat, thermistor, and thermal fuse. All checks good."
We serviced a
SAMSUNG DISHWASHER
Model DW80K5050UG/AA 03
Near Spanaway, WA 98387
Cejay
Job Details: 03/22/2022
Customer concern is that dishwasher does not turn on.Dishwasher was removed from cabinet prior to service.Checked incoming voltage to junction box. 120v120 volts incoming to main PCB. Voltage check to control panel OK. Also found broken wire to vent fan motor. Needs new vent fan motor and main PCB. Advised customer parts show out of stock and may take time to recive.; ordrng 1 DD82-01337B (SVC ASSY PBA-MAIN) and 1 DD31-00024A (MOTOR BLDC FAN)
We serviced a
LG WASHER-TOPLOAD
Model WT7200CW
Near Gig Harbor, WA 98335
Cejay
Job Details: 03/22/2022
Customer concern is that washer shows 1E error code and did not complete the cycle. found clogged cold water inlet producing 1E error. Cleared clogged water inlet. Cycle tested washer with a load. All checks good.
We serviced a
KENMORE WASHER-TOPLOAD
Model 11028972890
Near University Place, WA 98466
Cejay
Job Details: 03/22/2022
Installed previously ordered suspension springs and country balance sprinf. Cycle tested unit all checks good
We serviced a
LG DISHWASHER
Model LDS5040STI
Near Puyallup, WA 98374
Cejay
Job Details: 03/22/2022
Customer concern is that dishwasher detergent is not dissolving all the way. Checked spray arms for debris. Water temp going into dishwasher 138?. Cycle tested washer empty and all soaps was dispensed. Advised customer on using high quality detergent and proper loading practices.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45H7000EW/A2 02
Near Spanaway, WA 98387
Cejay
Job Details: 03/22/2022
Installed previously ordered fan motor assembly. Cycle tested unit under a load. All checks good.
We serviced a
GE DISHWASHER
Model GDF640HSM2SS
Near Spanaway, WA 98387
Cameron M.
Job Details: 03/22/2022
"Installed previously ordered diverter assembly kit, cycle tested unit 3x. All checks good. Advised customer on using high quality detergent for best wash results. Also advised customer on regular cleaning intervals for optimal performance."
We serviced a
KENMORE DRYER-ELECTRIC
Model 417.81122310
Near Dallas, TX 75219
Patrick
Job Details: 03/22/2022
Replaced door lock. Tested unit. All checks good.
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS9
Near Dallas, TX 75214
Patrick
Job Details: 03/22/2022
Replaced control and keypad. Tested unit. All checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW7040DW1
Near Plano, TX 75025
John
Job Details: 03/22/2022
Customer concern washer leaking from back. Found inlet valve seals leaking. Needs new inlet vavle.; ordrng 1 W11220230 (Inlet)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT790SLYM3
Near Frisco, TX 75035
John
Job Details: 03/22/2022
Installed previously ordered adjusters. All checks good.