Service History 12

Near Tacoma, WA 98404
Jacob P.
Job Details: 01/26/2021
WASHER-FRONT LOA WHIRLPOOL WTW5000DW2 "Customer concern of unit not agitating. Tested in service mode, found actuator not shifting between spin and agitate. Found good voltage to actuator, needs new actuator. Advised customer that part is out of stock and may take awhile to arrive. ; ordrng 1 W10913953 (Actuator), states that autho needed"
Near Spanaway, WA 98387
Branden W.
Job Details: 01/26/2021
WASHER-FRONT LOA SAMSUNG WF45K6500AV/A2 11 Customer concern is that washer leaks from the door where the seal is torn. Found torn door boot causing leak. Ordered new boot. Next appointment is 2/2 8-12; ordrng 1 DC97-19755B (ASSY DIAPHRAGM)
Near Gig Harbor, WA 98335
Jacob P.
Job Details: 01/26/2021
DRYER-ELECTRIC WHIRLPOOL WED4815EW1 Customer concern of dryer not shutting off. Found timer not advancing causing dryer to run indefinitely. Needs new timer. ; ordrng 1 WPW10185982 (Timer)
Near Tacoma, WA 98405
Jacob P.
Job Details: 01/26/2021
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Customer concern of unit not washing. Found good voltage to wash pump but no water movement. Needs new wash pump. Advised customer that part is currently back ordered and may take awhile to arrive. ; ordrng 1 W11084656 (Wash pump)
Near Puyallup, WA 98375
Jacob P.
Job Details: 01/26/2021
DISHWASHER LG LDP6797BD Customer concern of unit not always starting and sometimes stopping in the middle of the cycle. Found unit thinks door is opening/opening. Needs new control board and door latch. ; ordrng 1 AGM76209501 (Door latch) and 1 AGM76429503 (Control board)
Near Puyallup, WA 98371
Branden W.
Job Details: 01/26/2021
DRYER-ELECTRIC SAMSUNG DVE52M7750V/A3 Customer concern is that dryer runs constantly unless unplugged or door is opened. Found stuck relay causing constant voltage to motor. Needs new main control board. Advised part is back ordered and may take awhile to get. ; ordrng 1 DC92-01729Q (ASSY PCB MAIN)
Near Gig Harbor, WA 98332
Jacob P.
Job Details: 01/26/2021
RANGE KITCHENAID KSEG950ESS1 "Installed previously ordered control board. Test cycled, all checks ok."
Near South Hill, WA 98374
Branden W.
Job Details: 01/26/2021
WASHER-TOPLOAD SAMSUNG WA45H7000AW/A2 02 Installed new control and lid switch. Cycle tested with a load. All checks good.
Near Puyallup, WA 98373
Branden W.
Job Details: 01/26/2021
WASHER-TOPLOAD MAYTAG MVWB765FW3 "Customer concern is that washer makes noise while agitating. Cycle tested with load of towels. No abnormal noises heard. Did find 2 coins between agitator and basket. This is probable cause of noise. Removed coins, cycle tested through quick wash. All checks good."
Near Tacoma, WA 98407
Branden W.
Job Details: 01/26/2021
RANGE SAMSUNG NE58F9500SS/AA 05 Installed new convection fan motors. Cycle tested. All checks good.
Near Lake Tapps, WA 98391
Branden W.
Job Details: 01/26/2021
DISHWASHER GE GDT655SMJ0ES Customer concern is that dishwasher does not power on. Found unit in CSM lockout. Found no mechanical cause of lockout. All components test good. Updated software to prevent CSM tripping per GE.
Near Fox Island, WA 98333
Jacob P.
Job Details: 01/26/2021
WASHER-FRONT LOA LG WM2487HWM "Customer concern of unit not spinning clothes out enough in delicate cycle. Test cycled machine, unit reaching target rpms. Ran machine through diagnostic and calibration, all checks ok."
Near Gig Harbor, WA 98332
Jacob P.
Job Details: 01/26/2021
DRYER-ELECTRIC KENMORE 11068062801 "Installed previously ordered heating element and thermistor. Test cycled, all checks ok."
Near Tacoma, WA 98404
Jacob P.
Job Details: 01/26/2021
DISHWASHER MAYTAG MDB8989SHZ0 "Customer concern of unit not washing. Found loose connection to wash pump on control board. Secured connection. Test cycled, all checks ok."
Near Spanaway, WA 98387
Jacob P.
Job Details: 01/26/2021
WASHER-TOPLOAD WHIRLPOOL WTW6340WW0 "Installed previously ordered bearing kit. Test cycled, all checks ok."
Near Puyallup, WA 98371
Branden W.
Job Details: 01/26/2021
RANGE JENN-AIR JDS9865BDP23 Installed new control board. Cycle tested. All checks good.
Near Roy, WA 98580
Branden W.
Job Details: 01/26/2021
RANGE KITCHENAID KFES530ESS0 Installed new bake element. Cycle tested. All checks good.
Near Puyallup, WA 98375
Branden W.
Job Details: 01/26/2021
DISHWASHER SAMSUNG DW80M955OUG/AA "Customer concern is that dishwasher makes grinding noise at start of cycle then shuts down. After customer diagnostic, unit now leaks. Found failed water wall motor causing noise and unit to not run, found inlet hose leaking. Needs new water wall motor, sensor and fill hose. Unable to further diagnose without being able to run dishwasher. Declined to repair at this time."
Near Lakewood, WA 98499
Jacob P.
Job Details: 01/26/2021
RANGE SAMSUNG NX58M6850SG/AA "Installed previously ordered sub pcb. Test cycled upper cooling fan in self clean mode, checks ok. Test cycled lower cooling fan in broil, checks ok."
Near Gig Harbor, WA 98335
Jacob P.
Job Details: 01/26/2021
DISHWASHER GE DDT595SGJ2BB "Customer concern that top spray arm came unmounted. Reinstalled spray arm. Test cycled, all checks ok."
Near Tacoma, WA 98405
Jacob P.
Job Details: 01/26/2021
LAUNDRY CENTER KENMORE 2661532413 "Customer concern of unit intermittently filling indefinitely, never fully fills. Found drain hose too far into wall causing siphon. Secured drain hose at proper depth. Test cycled, all checks ok."
Near Tacoma, WA 98407
Jacob P.
Job Details: 01/26/2021
DISHWASHER KITCHENAID KUDR01TJWH0 "Installed previously ordered upper spray arm. Test cycled, all checks ok."
Near Pacific, WA 98047
Branden W.
Job Details: 01/26/2021
RANGE GE PB910TP3WW Installed previously ordered element. Cycle tested x3 all checks good.
Near Federal Way, WA 98023
Branden W.
Job Details: 01/26/2021
RANGE KENMORE 79094038702 Installed bake element and infinite switch previous tech ordered. Cycle tested. All checks good.
Near Orting, WA 98360
Branden W.
Job Details: 01/26/2021
DRYER-ELECTRIC GE DJXR433EG7WW "Installed new knob, back panel and front console. All checks good."
Near Orting, WA 98360
Branden W.
Job Details: 01/22/2021
WASHER-TOPLOAD MAYTAG MVWX500XW0 "Installed new transmission. New hub was missing hold down clip. Instalped hub from truck stock. Apso found defective actuator. Replaced actuator. Recalibrated. Unable to fully test as there is a new washer in its place. ; used 1 W10528947 (HUB), and 1 WPW10006355 (ACTUATOR) from stock"
Near Spanaway, WA 98387
Jacob P.
Job Details: 01/22/2021
RANGE LG LRE3061BD/00 "Customer concern of unit taking too long to preheat. Found connector to broil element burnt causing no heat. Replaced connector to element. Test cycled, all checks ok."
Near Orting, WA 98360
Branden W.
Job Details: 01/22/2021
RANGE WHIRLPOOL RF362LXSS 0 Installed new screws. All checks good.
Near Puyallup, WA 98373
Jacob P.
Job Details: 01/22/2021
RANGE GE JBP24W0K4WW "Installed previously ordered bake element. Test cycled, all checks ok."
Near Lake Tapps, WA 98391
Branden W.
Job Details: 01/22/2021
DISHWASHER LG LDT5678ST Installed new door latch. Cycle tested x21. All checks good.
Near Gig Harbor, WA 98335
Jacob P.
Job Details: 01/22/2021
DRYER-ELECTRIC SAMSUNG DV52J8700EW/A2 "Customer concern of unit making loud sound. Found seized idler pulley and rear rollers, and loose motor clamp causing motor to rattle. Replaced idler pulley, cleaned and lubed rear rollers, and tightened motor clamp. Test cycled, all checks ok. ; used 1 DC93-00634A (IDLER ASSEMBLY) from stock"
Near Gig Harbor, WA 98335
Jacob P.
Job Details: 01/22/2021
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Customer concern of no power to dishwasher. Tested voltage to dishwasher, 79v. Advised customer of improper voltage supplied to unit. Hooked test cord up to dishwasher and test cycled all components, checks ok. Advised customer that electrician is needed."
Near Tacoma, WA 98404
Jacob P.
Job Details: 01/22/2021
RANGE KENMORE 9114524190 Customer concern of clock not working. Found control board buttons functional but no display. Needs new control board. Advised customer that control board is special order part and may take awhile to arrive. ; ordrng 1 WB50T10048 (Control board)
Near Bonney Lake, WA 98391
Branden W.
Job Details: 01/22/2021
WASHER-TOPLOAD KENMORE 11027632600 Installed new motor and coupler. Cycle tested. Alo checks good.
Near Tacoma, WA 98404
Jacob P.
Job Details: 01/22/2021
DISHWASHER GE GLD4200M15BB Customer concern of debris in upper spray arm. Found debris in upper and lower spray arms. Needs new spray arms. ; ordrng 1 WD22X10047 (Lower spray arm) and 1 WD22X10046 (Upper spray arm)
Near Bonney Lake, WA 98391
Branden W.
Job Details: 01/22/2021
DISHWASHER GE GDF520PGD6WW Customer concern is that dishwasher does not drain or heat. Found failed thermistor in flood switch causing heating element to not turn on. Replaced flood switch. Cycle tested drain pump x25. Drains fine everything. Unable to verify dishwasher not draining. All checks good at this time. ; used 1 WD21X10519 (SWITCH FLOOD) from stock
Near Puyallup, WA 98371
Branden W.
Job Details: 01/22/2021
DRYER-ELECTRIC SAMSUNG DVE45R6100W/A3 Installed main control previous tech ordered. Cycle tested. All ops good. Advised about loading and cycle selection.
Near Spanaway, WA 98387
Branden W.
Job Details: 01/22/2021
RANGE GE JB745EF1ES Installed new board and overlay. Cycle tested. All checks good.
Near Tacoma, WA 98446
Jacob P.
Job Details: 01/22/2021
WASHER-FRONT LOA MAYTAG MHW6000XW2 "Installed previously ordered Mcu. Test cycled, all checks ok."
Near University Place, WA 98466
Jacob P.
Job Details: 01/22/2021
RANGE WHIRLPOOL WFG540H0ES1 "Installed previously ordered knobs. Found valve stem for left rear burner twisted. Needs new valve. ; ordrng 1 WPW10279614 (LR valve), states that autho needed"
Near Lacey, WA 98516
Jacob P.
Job Details: 01/22/2021
COOKTOP GE ZGU36N6H1SS "Installed previously ordered summer ring and burner body. Burner now ignites, but keeps trying to ignite after being lit. Called GE tech assist, GE advised that igniter, spark module and wire harness need to be replaced. Found that simmer ring doesn't sit in burner base properly. Found simmer ring part has been updated and burner base has not. Needs new spark module, igniter, and burner base. Burner base is discontinued. Ahs to supply parts. ; ordrng 1 WB02X10822 (Igniter) and 1 WB13K10031 (Spark module) and 1 WB31X10010 (Simmer ring) and 1 WB16X27681 (Burner base), states that autho needed"
Near Tacoma, WA 98406
Jacob P.
Job Details: 01/22/2021
DRYER-ELECTRIC GE DSXH43EA3WW Customer concern of unit not heating. Found open heating element causing no heat. Needs new heating element. ; ordrng 1 WE14X10015 (Heating element)
Near Bonney Lake, WA 98391
Branden W.
Job Details: 01/22/2021
WASHER-TOPLOAD SAMSUNG WA52M7750AW/A4 Customer concern is that washer will not power on. Found 120v to main board. No response. Needs new board assembly. Part shows out of stock. Advised it may take awhile to get part. ; ordrng 1 DC92-02005A (ASSY KIT PCB)
Near Lacey, WA 98503
Jacob P.
Job Details: 01/22/2021
WASHER-FRONT LOA MAYTAG MHW5630HC0 Installed previously ordered tub spring and door boot. Customer has new machine installed and old unit is in garage. Unable to test without water or power.
Near Fife, WA 98424
Branden W.
Job Details: 01/22/2021
WASHER-FRONT LOA MAYTAG MVWB835DW4 Installed previously ordered suspension rods. Cycle tested with a load. All checks good.
Near Olympia, WA 98513
Jacob P.
Job Details: 01/22/2021
WASHER-FRONT LOA MAYTAG MHW5630HC0 "Installed previously ordered door boot. Test cycled, all checks ok. Left failed part with customer."
Near South Hill, WA 98374
Branden W.
Job Details: 01/22/2021
DRYER-ELECTRIC SAMSUNG DV419AGW/XAA "Customer concern is that dryer will not start cycle. Found open thermal fuse causing dryer to not start a cycle. Replaced fuse, vacuumed inside of dryer. Cycle tested. All checks ok. Performed airflow test. Test failed. Advised to have dryer duct cleaned asap or issue may reoccur. ; used 1 DC47-00016A (THERMAL FUSE) from stock"
Near Lake Tapps, WA 98391
Branden W.
Job Details: 01/22/2021
DRYER-ELECTRIC WHIRLPOOL GEW9250PW0 Customer concern is that when using dryer. Laundry room gets humid. Found mice have eaten through dryer ducting. No issues with dryer. Advised to have an exterminator and duct cleaning company out to resolve issues.
Near Tacoma, WA 98443
Branden W.
Job Details: 01/22/2021
WASHER-FRONT LOA WHIRLPOOL WFW8300SW05 Installed new drain pump. Cycle tested. All checks good.
Near Tacoma, WA 98405
Jacob P.
Job Details: 01/22/2021
DISHWASHER SAMSUNG DW80K5050US/AA 02 "Installed previously ordered sump seal. Test cycled, all checks ok. Left failed part with customer."
Near Tacoma, WA 98443
Jacob P.
Job Details: 01/22/2021
RANGE KENMORE 9119354190 "Installed previously ordered hinges. Test cycled, all checks ok."
Near Puyallup, WA 98373
Branden W.
Job Details: 01/22/2021
WASHER-TOPLOAD WHIRLPOOL WTW6200VW0 Installed new bearing. Cycle tested. All checks good. Advised to let sit overnight for glue on seal to dry.
Near Spanaway, WA 98387
Branden W.
Job Details: 01/22/2021
DRYER-ELECTRIC SAMSUNG DV52G8700EP/A2 01 Installed new drum and rollers. Found seized idler pulley. Replaced pulley. Cycle tested. All checks good. ; used 1 DC93-00634A (IDLER ASSEMBLY) from stock
Near Spanaway, WA 98387
Jacob P.
Job Details: 01/22/2021
DISHWASHER SAMSUNG DW80M9550UG/AA "Installed previously ordered door seal. Test cycled, all checks ok."
Near Tacoma, WA 98407
Jacob P.
Job Details: 01/20/2021
DISHWASHER KITCHENAID KUDR01TJWH0 Customer concern of top spray arm coming off. Found loose spray arm falling off. Needs new top spray arm. Collected $75 deductible via check. ; ordrng 1 8193504 (Top spray arm)
Near Spanaway, WA 98387
Jacob P.
Job Details: 01/20/2021
WASHER-FRONT LOA WHIRLPOOL GHW9400PT "Performed pm check on washer, all checks ok."
Near Puyallup, WA 98375
Jacob P.
Job Details: 01/20/2021
RANGE SAMSUNG NE58K9500SG "Installed previously ordered micro switch. Test cycled, all checks ok."
Near Tacoma, WA 98406
Jacob P.
Job Details: 01/20/2021
RANGE JENN-AIR SVE47500B "Installed previously ordered control board. Test cycled, all checks ok."
Near Tacoma, WA 98467
Jacob P.
Job Details: 01/20/2021
DISHWASHER SAMSUNG DW80N3030UWAA 00 "Installed previously ordered inlet valve. Test cycled, all checks ok. Left failed part with customer."
Near Tacoma, WA 98444
Branden W.
Job Details: 01/20/2021
DRYER-ELECTRIC MAYTAG MEDC215EW1 Customer concern is that dryer timer does not shut off or advance. And door handle is broken. Found 240vac to timer. Timer does not advance. Needs new timer and door handle. Next appointment is 1/29 8-12; ordrng 1 WPW10185982 (timer) and 1 W10861225 (handle)
Near Tacoma, WA 98422
Branden W.
Job Details: 01/20/2021
DRYER-ELECTRIC SAMSUNG DV45H7000EW/A2 01 Customer concern is that dryer does not heat. Found open heating element causing no heat. Replaced element. Cycle tested. All checks good. Performed air flow test. Test failed. Advised to have dryer ducts cleaned asap. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock
Near Puyallup, WA 98371
Branden W.
Job Details: 01/20/2021
WASHER-TOPLOAD SAMSUNG WA45H7000AW/A2 Customer concern is that washer leaks and produces 4E (no water) error. Found pressure hose disconnected from tub causing leak and error. Connected hose. Cycle tested. No leaks. No errors. Did find worn suspension rods causing tub to jump around and poor spin. Needs new suspension rods. Cutomer declined to repair at this time.
Near Steilacoom, WA 98388
Jacob P.
Job Details: 01/20/2021
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Customer concern of dishwasher not powering on. Found gfi switch to unit tripped. Reset gfi switch. Test cycled, all checks ok."
Near Graham, WA 98338
Branden W.
Job Details: 01/20/2021
RANGE MAYTAG MGT8775XW03 Customer concern is that range is making buzzing noise since power outage and front right burner does not operate. Reset range. No buzzing present. Found burner valve stuck causing it to not work. Needs new valve. ; ordrng 1 WPW10206288 (valve-brnr)
Near DuPont, WA 98327
Jacob P.
Job Details: 01/20/2021
RANGE LG LRE30453ST/01 "Installed previously ordered control panel. Test cycled, all checks ok."
Near Graham, WA 98338
Branden W.
Job Details: 01/20/2021
WASHER-FRONT LOA SAMSUNG WF42H5000AW/A2 01 Customer concern is that washer will not spin or drain and produces SUD and 5E (not draining) errors. Found drain pump filter clogged with debris causing no drain or spin and errors. Cleaned filter. Cycle tested. All checks good.
Near Tacoma, WA 98446
Jacob P.
Job Details: 01/20/2021
WASHER-FRONT LOA MAYTAG MHW6000XW2 "Customer concern of F6 E1 error (ccu to mcu error). Found good voltage to mcu, needs new mcu.; ordrng 1 WPW10374126 (MCU)"
Near Spanaway, WA 98387
Jacob P.
Job Details: 01/20/2021
DISHWASHER AMANA ADB1500AWS "Installed previously ordered latch and spray arm. Test cycled, all checks ok."
Near Tacoma, WA 98445
Jacob P.
Job Details: 01/20/2021
DRYER-ELECTRIC SAMSUNG DVE50R5200W/A3 Customer concern of door not staying shut during cycle. Found loose door catch not holding door shut. Also found torn door seal. Needs new door catch and door assy. Door catch is discontinued and door assy is out of stock. ; ordrng 1 DC97-16970B (Door catch) and 1 DC97-18996B (Door assy)
Near Lakewood, WA 98499
Jacob P.
Job Details: 01/20/2021
RANGE SAMSUNG NX58M6850SG/AA "Customer concern of CA2 error. Found assist motor functioning as designed, cooling fan has no operation. Tested voltage to cooling fan, 0v. Needs new sub pcb.; ordrng 1 DE92-03963A (Sub pcb)"
Near Sumner, WA 98391
Branden W.
Job Details: 01/20/2021
DISHWASHER GE GDF520PGJ2BB Customer concern is that dishwasher does not drain and is plugged . Found disposal plug not knocked out by plumber causing no drain. Knocked out disposal plug cycle tested x3. All checks good.
Near Orting, WA 98360
Branden W.
Job Details: 01/20/2021
DRYER-ELECTRIC GE DJXR433EG7WW "Customer concern is that dryer start switch is broken. Found console mounting for the start switch broken causing switch to fall out of the housing. Needs new console, knob, rear panel and screws. Next appointment is 1/25 1-5; ordrng 1 WE19M1481 (rear panel) and 4 WE2M173 (screw console)s and 1 WE19M1494 (back. asm) and 1 WE01X20375 (control knob)"
Near Sumner, WA 98390
Branden W.
Job Details: 01/20/2021
WASHER-TOPLOAD SAMSUNG WA52M7750AV/A4 01 Customer concern washer will not power on found washer fails to power on found 120vac to main board. Main board and user board not communicating. Per SGT need to replace main board assembly. Part is factory order and may take awhile to receive. ; ordrng 1 DC92-02005A (Main pcb assembly)
Near Puyallup, WA 98375
Branden W.
Job Details: 01/20/2021
WASHER-TOPLOAD MAYTAG MVWB765FC2 "Customer concern is that washer makes noise intermittently. Found debris between agitator and basket causing noise. Removed debris. Cycle tested. All checks good. Adcised to call if any noises persist. ; (created new UIS, deleted prior attachment to UisID 2558)"
Near South Hill, WA 98374
Branden W.
Job Details: 01/20/2021
WASHER-TOPLOAD SAMSUNG WA45H7000AW/A2 02 Customer concern is that washer will not power on. Found washer powers on but does not start cycle. Tested lid switch at control. Control not sensing lid is closed and lid latch ohms out of range needs new main control and lid switch.Next appointment is jan 22nd 8-12; ordrng 1 DC92-01625B (Main pba) and 1 DC34-00025E (Lid lock)
Near Spanaway, WA 98387
Branden W.
Job Details: 01/20/2021
WASHER-TOPLOAD MAYTAG MVWC565FW Customer concern is that washer will not spin or wash. Found F7-e5 f7-e1 errors stored. Found motor pulley stripped causing belt to come off and unit to not operate. Needs new belt and motor. Advised part may be delayed as it shows out of stock. ; ordrng 1 WPW10006384 (drive belt) and 1 W11026785 (Washer motor)
Near Eatonville, WA 98328
Branden W.
Job Details: 01/20/2021
DRYER-ELECTRIC GE GFD49ERSK0WW Installed previously ordered parts. Cycle tested. All checks good.
Near Pacific, WA 98047
Branden W.
Job Details: 01/20/2021
RANGE GE PB910TP3WW Customer concern is that inner portion of right front burner does not operate. Found 240v to burner. Burner does not come on. Needs new burner assembly. Next appointment is 1/25 8-12; ordrng 1 WB30T10126 (range 12 radiant sur)
Near Roy, WA 98580
Branden W.
Job Details: 01/20/2021
DRYER-ELECTRIC KENMORE 11061802000 Customer concern is that dryer does not heat. Found open thermal cutoff causing no heat. Replaced cutoff and high limit thermostat. Cycle tested with no vent. Good Temps and airflow. Cycle tested with vent. High Temps and poor airflow. Advised vent needs to be cleaned or repaired before use as issue will happen again. Customer loyalty discount applied. ; used 1 279816 (REPLACE THERMAL CUT OFF HI) from stock
Near Tacoma, WA 98408
Branden W.
Job Details: 01/20/2021
DRYER-ELECTRIC SAMSUNG DV42H5200EP/A3 03 Customer concern is dryer makes squealing noise and grinding noise during operation. Found two failed rollers causing in noise. Replaced rollers. Cycle tested. All checks good. ; used 2 DC97-16782A (DRUM ROLLER) from stock
Near Bonney Lake, WA 98391
Branden W.
Job Details: 01/20/2021
RANGE LG LDE3017ST/00 Customer concern is that several buttons on the touchPad to not respond and several display segments are out. Needs new TouchPad and display. Next appointment is 1/26 10-2; ordrng 1 AGM73349001 (TouchPad assembly) and 1 EAJ62608104 (Display board)
Near Graham, WA 98338
Branden W.
Job Details: 01/20/2021
WASHER-TOPLOAD SAMSUNG WA48H7400AW/A2 02 "Customer concern washer makes squealing noise and occasionally goes out of balance. Cycle tested with load of towels. Balancing components check good found noise comes from rusted suspension rod mounts. Washer has a lot of rust on top and in cabinet. Need outer cabinet assembly, top panel, hinges and dispenser. Needs auth ; ordrng 1 DC61-03263A (Outer cabinet) and 1 DC63-01418A (COVER TOP) and 2 DC97-16923D (ASSY HINGE)s and 1 DC97-16972A (ASSY DRAWER BLEACH) and 2 DC61-03426A (GUIDE-PIN)s"
Near Spanaway, WA 98387
Jacob P.
Job Details: 01/15/2021
DISHWASHER KENMORE 66513032K112 "Customer concern of spray arms not rotating. Found wash pump not turning on, good voltage to wash pump. Needs new wash pump. Advised customer that part is out of stock and may take awhile to arrive. Collected $75 deductible via cc.; ordrng 1 WPW10510667 (Wash pump)"
Near Puyallup, WA 98373
Jacob P.
Job Details: 01/15/2021
RANGE GE JBP24W0K4WW Customer concern of unit not heating. Found open bake element causing no heat. Needs new bake element. ; ordrng 1 WB44T10010 (Bake element)
Near Lakewood, WA 98498
Jacob P.
Job Details: 01/15/2021
RANGE MAYTAG MER5775QAS "Installed previously ordered control, still no heat. Found temp probe ohms out of range causing no heat. Needs new temp probe. Fahw to provide part. Autho number 2097482178.; O-emld tckt"
Near Tacoma, WA 98406
Jacob P.
Job Details: 01/15/2021
DISHWASHER GE GLD5960N00SS "Customer concern of unit not cleaning dishes. Found lower rack wheels broken causing rack to fall onto lower spray arm and keep it from moving. Also found debris plugged in upper and lower spray arms. Also found feed tube bent causing upper spray arm to not seat properly. Needs new lower rack wheels, upper and lower spray arms, and feed tube. ; ordrng 1 WD35X21038 (Rack wheels) and 1 WD22X10047 (Lower spray arm) and 1 WD22X10046 (Upper spray arm) and 1 WD12X10057 (Feed tube)"
Near Bonney Lake, WA 98391
Branden W.
Job Details: 01/15/2021
WASHER-TOPLOAD KENMORE 11027632600 "Customer concern is that washer will not spin. Found motor shaft stripped at motor coupler. Needs new motor and coupler. Next appointment 1/21 10-2; ordrng 1 WP661600 (drive motor), used 1 285753A (COUPLING,MOTOR) from stock"
Near Graham, WA 98338
Branden W.
Job Details: 01/15/2021
DRYER-ELECTRIC WHIRLPOOL WED8200YW0 Customer concern is that dryer makes squealing noise. Found worn idler pulley causing noise. Replaced pulley. Vacuumed inside of dryer. Cycle tested. All checks good. ; used 1 WPW10547292 (PULLEY-IDR) from stock
Near Lakewood, WA 98498
Jacob P.
Job Details: 01/15/2021
DISHWASHER WHIRLPOOL DU840CWDB5 "Customer concern of rusted racks and leaking. Found upper and lower rack rusted causing dishes to fall in between racks. Also found debris in spray arm and worn door seal causing leak. Needs new upper and lower rack, spray arm and door seal. Door seal is currently out of stock, FAHW to supply parts. ; ordrng 1 W10161215 (Lower dish rack) and 1 W11169039 (Upper rack) and 1 WPW10164258 (Lower spray arm) and 1 WPW10509257 (Door seal)"
Near Graham, WA 98338
Branden W.
Job Details: 01/15/2021
WASHER-FRONT LOA SAMSUNG WF50K7500AV/A2 "Customer concern is that washer will not spin. Found failed rear bearing causing basket play and loud spin cycle. Needs new rear tub, basket assembly and front shocks. ; ordrng 1 DC97-19681A (ASSY SEMI TUB BACK) and 1 DC97-19268A (ASSY DRUM) and 2 DC66-00470A (DAMPER SHOCK;FRONT)s"
Near Spanaway, WA 98387
Branden W.
Job Details: 01/15/2021
RANGE GE JB745EF1ES Customer concern is that range is smoking when using the oven. Found shorted relay on control board causing electrical burning smell. Needs new control board.Next appointment 1/21 1-5; ordrng 1 WB27X25357 (control board t012 e) and 1 WB27X20097 (faceplate graphics)
Near DuPont, WA 98327
Jacob P.
Job Details: 01/15/2021
RANGE LG LRE30453ST/01 Customer concern of start button not working. Found shorted control panel causing start button not to work. Needs new control panel. ; ordrng 1 383EW1N006N (Control panel)
Near University Place, WA 98466
Jacob P.
Job Details: 01/15/2021
RANGE WHIRLPOOL WFG540H0ES1 Customer concern of cracked knob shafts. Needs new knobs. Advised customer that knobs are factory order part and may take awhile to arrive. ; ordrng 5 W10766544 (Knob)s
Near Tacoma, WA 98446
Branden W.
Job Details: 01/15/2021
WASHER-TOPLOAD SAMSUNG WA52J8700AP/AA 11 Customer concern is that washer will not spin. Found motor rotor hub stripped causing no spin. Needs new rotor. Next appointment 1/19 8-12; ordrng 1 DC31-00125C (Rotor)
Near Puyallup, WA 98371
Branden W.
Job Details: 01/15/2021
WASHER-TOPLOAD WHIRLPOOL WTW6200VW0 Customer concern is that washer makes a knocking noise in spin cycle. Found tub bearings failing. Needs new bearing kit. Next appointment 1/20 1-5; ordrng 1 W10435302 (bearing)
Near Tacoma, WA 98443
Branden W.
Job Details: 01/15/2021
WASHER-FRONT LOA WHIRLPOOL WFW8300SW05 Customer concern is that washer stopped draining. Found drain pump has a dead spot causing it to not operate. Needs new drain pump. Next appointment 1/20 1-5; ordrng 1 WPW10730972 (pump-water)
Near Tacoma, WA 98406
Jacob P.
Job Details: 01/15/2021
RANGE JENN-AIR SVE47500B "Customer concern of dead display. Found buttons still functional, but no display. Needs new control board. ; ordrng 1 WP71001799 (Control board)"
Near Tacoma, WA 98443
Jacob P.
Job Details: 01/15/2021
RANGE KENMORE 9119354190 "Customer concern of door not closing or opening, and oven tips forward. Advised customer that oven is on risers, and machine tipping forward is an installation issue. Found door hinges broken and over extended. Needs new hinges. ; ordrng 1 WB14X103 (Left hinge) and 1 WB14X104 (Right hinge)"
Near Tacoma, WA 98465
Jacob P.
Job Details: 01/15/2021
WASHER-FRONT LOA SAMSUNG WF45M5500AW/A5 "Installed previously ordered control board and rps sensor. Test cycled, all checks ok."
Near Puyallup, WA 98375
Branden W.
Job Details: 01/15/2021
WASHER-TOPLOAD SAMSUNG WA40J3000AW/AA 13 Installed new motor. Cycle tested. All checks good.