Service History 12 - RPS Appliance Repair

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA50T5300AC/ US 01

Near Dallas, TX 75211

John

Job Details: 03/30/2023

Customer concern is washer leaking and not spinning. Found inlet valves leaking down back of unit when filling. Also found suspension rods worn and fail bounce test causing unit to not be able to spin. Needs new inlet valve and suspension rods.; ordrng 1 DC97-15459H (Inlet valve) and 4 DC97-16350U (Suspension rod)s

We serviced a

MAYTAG WASHER-TOPLOAD

Model MAV8551AW0

Near Carrollton, TX 75007

Lane

Job Details: 03/30/2023

Customer stated washer makes abnormal noise when draining. Performed diagnostics found faulty drain pump and drive belt. All other functions checked good at time of service. ; ordrng 1 WP35-6780 (Drain pump) and 1 WP22003483 (Drive belt)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Carrollton, TX 75007

Lane

Job Details: 03/30/2023

Installed drain pump and performed multiple function and drain tests. All functions checked good at time of service.

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW8127LC0

Near Rockwall, TX 75087

Patrick

Job Details: 03/30/2023

"Customer concern, bulk detergent dispenser not sending detergent. Confirmed. F3e5 error code. Sensor failed. Must replace. ; ordrng 1 W11178145 (Detergent sensor)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HBL0

Near Carrollton, TX 75007

Lane

Job Details: 03/30/2023

Customer stated dishwasher doesn't wash. Preformed diagnostics found damage due to rodents. Droppings and chewed wires found under unit.

We serviced a

GE RANGE

Model CHS900M2N1S5

Near Tacoma, WA 98498

Cameron M.

Job Details: 03/30/2023

Tech was assigned as a helper;

We serviced a

WHIRLPOOL WASHER-FRONTLOAD

Model WFW8500SR01

Near Carrollton, TX 75007

Lane

Job Details: 03/29/2023

Replaced mcu and performed multiple function tests after repair. All functions checked good at time of service.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS0

Near Dallas, TX 75225

Lane

Job Details: 03/29/2023

Customer stated dispenser doesn't open and wash quality has always been poor. Performed diagnostics found stored codes for diverter and pump motor. Advised replacing sump assembly and dispenser.all other functions checked good at time of service.; ordrng 1 W11032769 (Dispenser) and 1 WPW10605057 (Sumo assembly)

We serviced a

GE DISHWASHER

Model GDT695SSJ0SS

Near Carrollton, TX 75007

John

Job Details: 03/29/2023

Installed new latch and control board. All checks good.

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB835DW3

Near Graham, WA 98338

Cameron M.

Job Details: 03/29/2023

"Customer concern is that washer does not drain and spin clothes out fully. Found F8e1(long fill) f7e0(power failure) F7e5(shifter failure) f0e5(off balance) via service mode. Cycle tested unit. Found stuck cold inlet causing unit to not complete rinse and spin cycle. Exercised shifter, good. Found grease sling from gearcase on all four walls of case,indicating beginning stages of gearcase failure. Needs new gearcase and inlet. Customer declined repair at this time. Collected 95.00 +tax"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT920SADM0

Near The Colony, TX 75056

John

Job Details: 03/29/2023

Installed new dispenser. All checks good.

We serviced a

MAYTAG DRYER-ELECTRIC

Model MED5500FW0

Near Puyallup, WA 98375

Cameron M.

Job Details: 03/29/2023

Installed previously ordered terminal block kit. Cycle tested unit. All checks good

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW4816FW2

Near Dallas, TX 75228

Patrick

Job Details: 03/29/2023

"Unable to free spanner nut from transmission shaft. Damage to basket allows drive shaft to spin freely with no way of steadying, which is necessary. Must cut spanner from transmission. And replace both. ; ordrng 1 WP21366 (Spanner nut) and 1 W11454741 (Transmission), states that autho needed"

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF42H5200AP/A2

Near Dallas, TX 75205

Lane

Job Details: 03/29/2023

Replaced water inlet valves. Performed multiple function tests after repair. All functions checked good at time of service.

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB850YW1

Near Puyallup, WA 98374

Cameron M.

Job Details: 03/29/2023

"Customer concern is that washer produces LD error and does not drain. Verified customer concern of ld error (f32 long drain),via service mode . Verified function of drain pump, seized. Causing unit to not drain. Needs new drain pump. Customer declined repair at this time. Collected 95.00 +tax via card Payment"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM6

Near Dallas, TX 75218

Patrick

Job Details: 03/29/2023

"Customer concern, unit not spraying water. Found leak from sump assy. Rodent damage. Unit not fit for repair."

We serviced a

KENMORE WASHER-TOPLOAD

Model 79641982410

Near Dallas, TX 75206

Patrick

Job Details: 03/29/2023

"Customer concern unit not draining. Confirmed. Replaced from truck stock. Tested unit, all checks good. ; used 1 4681EA2001T (Drain pump) from stock"

We serviced a

FRIGIDAIRE WALL OVEN

Model FFEW2425LSA

Near Irving, TX 75062

Patrick

Job Details: 03/29/2023

Replaced door lock and door sw. Problem persists. Wiring tests good. Must replace control; ordrng 1 318414221 (Eoc)

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DVE55A7300E/A3

Near Tacoma, WA 98444

Cejay

Job Details: 03/29/2023

"Customer concern is that dryer is making a noise durring operation intermittenly. Preformed airflow test failed (red) found lint screen dirty and clogged, found debris inside lint chute and fan houseing causing vibrations. Cleaned lint build up from lint chute, fan housing and inside dryer cabinet, reassembled dryer cycle tested unit noise eleminated. Advised customer dryer vents need service before resuming operation of dryer. Customer sign airflow acknowledgement."

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW4816FW3

Near Tacoma, WA 98409

Cejay

Job Details: 03/29/2023

"Permission to enter home via phone.Installed previously ordered main control and latch, preformed calibration cycle. Manual activation of agitation, spin and latch good. Cycle tested washer, all checks good. Customer unavailable for signature."

We serviced a

GE WASHER-FRONTLOAD

Model GFW550SSN1WW

Near Dallas, TX 75243

Lane

Job Details: 03/29/2023

Customer stated washer leaks water. Performed diagnostics found faulty door seal. All other functions checked good at time of service. Advised customer on tub clean cycle.; ordrng 1 WH05X29521 (Gasket)

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2474QF5B

Near Mesquite, TX 75149

Patrick

Job Details: 03/29/2023

Replaced pressure sensor. Tested unit all checks good.

We serviced a

LG DISHWASHER

Model LDF5678BD

Near Mesquite, TX 75149

Patrick

Job Details: 03/29/2023

"Customer concern, kick plate screw came out. Replaced screw. Tested unit. All checks good."

We serviced a

LG DRYER-ELECTRIC

Model DLEX7177RM

Near Lakewood, WA 98498

Cejay

Job Details: 03/29/2023

"Installed previously ordered drum seal, belt, idler and front support wheels. Prefor,ed airflow test pass all checks good."

We serviced a

MAYTAG DRYER-ELECTRIC

Model MED5630HC0

Near Frisco, TX 75035

John

Job Details: 03/29/2023

"Installed new motor and blower wheel. Found idler pulley worn and almost locked in place as well as 2 drum supports worn and difficult to turn. Replaced idler wheel and 2 drum supports from truck stock. All checks good.; used 1 279640 (PULLEY,IDLER), and 2 WPW10314173 (DRUM ROLLER) from stock"

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW5105HW1

Near Allen, TX 75002

John

Job Details: 03/29/2023

Customer concern is washer not spinning clothes. Ran drain and spin cycle and found unit unable to sense. Found suspension rods worn and bouncy causing unit to not be able to balance load for spin cycle. Needs new suspension rods.; ordrng 1 W11396716 (Suspension rods)

We serviced a

GE DISHWASHER

Model PDW7880N00SS

Near Carrollton, TX 75007

John

Job Details: 03/29/2023

Installed new link arms. All checks good.

We serviced a

GE DISHWASHER

Model GDT695SSJ2SS

Near Carrollton, TX 75007

John

Job Details: 03/29/2023

"Came to install UI, control, and spray arm. Found water ballast clip missing making it impossible to mount. Will need new water ballast and inner tub.; ordrng 1 Innertub (Inner tub) and 1 Waterballast (Water Ballast)"

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF45R6100AP/US

Near Buckley, WA 98321

Cameron M.

Job Details: 03/29/2023

"Customer concern is that washer does not drain. Found seized drain pump, causing unit to not drain. Needs new drain pump installed previously ordered drain pump assembly, cycle tested unit 3x. All checks good."

We serviced a

SAMSUNG WALL OVEN

Model NQ70M7770DS/AA 50

Near Wylie, TX 75098

Lane

Job Details: 03/29/2023

Customer stated unit shut down after using oven. Performed diagnostics found faulty noise filter fuse for microwave. Replaced fuse and ran test. When high voltage components energized fuse failed. Transformer mag tube cap and diode need to be replaced with new door switches. Oven functions fine and can be used until microwave is fixed.; ordrng 1 DE94-04012A (Interlock door switch assembly) and 1 DE59-00002A (Diode) and 1 2501-001011 (Capacitor) and 1 DE26-00126A (Transformer) and 1 OM75P20ESGN (Magnetron) and 1 DE94-04016A (Interlock door switch assembly)

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Lakewood, WA 98498

Cejay

Job Details: 03/29/2023

"Customer concern is that dishwasher is not completeing a cycle. Pulled error codes. F4E3,F7E1. Preformed service diagnostic cycle, F6E4,F4E3 upon end of cycle. Confirmed 120v to wash motor no operation. Confirmed operation of element good. Verifed continuity at float switch good.Found peices of RS adjuster in dishwashe, Found failed wash motor causing dishwasher not to operate, found faulty main control causing F6E4 error. Needs new sump and motor assembly and main board also needs new adjusters. Requires auth.; ordrng 1 W11085683 (PUMP&MOTOR) and 1 W11305303 (CNTRL-ELEC) and 1 WPW10250160 (CLIP)"

We serviced a

KENMORE DISHWASHER

Model 66513073K216

Near Tacoma, WA 98418

Cameron M.

Job Details: 03/29/2023

"Installed previously ordered pump and grommet. Cycle tested unit. Found pump receives 120v supply voltage, but do get pump activation, needs new wash pump and grommet Follow up visit scheduled for 4/10 8-12; ordrng 1 W11133712 (WASH MOTOR) and 1 WPW10538166 (GROMMET)"

We serviced a

GE DISHWASHER

Model DDT595SSJ4SS

Near Spanaway, WA 98387

Cejay

Job Details: 03/29/2023

"Installed previously ordered main conteol and harness, unit powered on but did not start cycle. Found damaged door switch, bent switch arm unit will now operate but will need a new door switch. Follow up scheduled for 04/03 8-12pm; ordrng 1 WD21X10490 (DISHWASHER LATCH AND SWITCH ASSEMBLY)"

We serviced a

LG WASHER-FRONTLOAD

Model WM2650HWA

Near Lakewood, WA 98499

Cameron M.

Job Details: 03/29/2023

"Customer concern is that washer still leaking from bottom of door. Cycle tested unit 5x found build-up of hard water film and residue detergent. Also found slowly weeping hot water inlet valve, causing slow water leak over long period of time. Needs new hot and cold inlet valves . Follow up visit scheduled for 4/6 10-2; ordrng 1 5220FR2075L (COLD INLET) and 1 5220FR2006H (HOT INLET)"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB835DW2

Near Garland, TX 75040

Lane

Job Details: 03/29/2023

Customer stated washer stoped draining. Performed diagnostics foumd drain pump faulty. Replaced pump and ran test cycle after repair. All functions checked good at time of service

We serviced a

WHIRLPOOL WASHER-FRONTLOAD

Model WFW8500SR01

Near Carrollton, TX 75007

Lane

Job Details: 03/29/2023

Replaced mcu and performed multiple function tests after repair. All functions checked good at time of service.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS0

Near Dallas, TX 75225

Lane

Job Details: 03/29/2023

We serviced a

GE DISHWASHER

Model GDT695SSJ0SS

Near Carrollton, TX 75007

John

Job Details: 03/29/2023

Installed new latch and control board. All checks good.

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB835DW3

Near Graham, WA 98338

Cameron M.

Job Details: 03/29/2023

We serviced a

WHIRLPOOL DISHWASHER

Model WDT920SADM0

Near The Colony, TX 75056

John

Job Details: 03/29/2023

Installed new dispenser. All checks good.

We serviced a

MAYTAG DRYER-ELECTRIC

Model MED5500FW0

Near Puyallup, WA 98375

Cameron M.

Job Details: 03/29/2023

Installed previously ordered terminal block kit. Cycle tested unit. All checks good

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW4816FW2

Near Dallas, TX 75228

Patrick

Job Details: 03/29/2023

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF42H5200AP/A2

Near Dallas, TX 75205

Lane

Job Details: 03/29/2023

Replaced water inlet valves. Performed multiple function tests after repair. All functions checked good at time of service.

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB850YW1

Near Puyallup, WA 98374

Cameron M.

Job Details: 03/29/2023

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM6

Near Dallas, TX 75218

Patrick

Job Details: 03/29/2023

"Customer concern, unit not spraying water. Found leak from sump assy. Rodent damage. Unit not fit for repair."

We serviced a

KENMORE WASHER-TOPLOAD

Model 79641982410

Near Dallas, TX 75206

Patrick

Job Details: 03/29/2023

"Customer concern unit not draining. Confirmed. Replaced from truck stock. Tested unit, all checks good. ; used 1 4681EA2001T (Drain pump) from stock"

We serviced a

FRIGIDAIRE WALL OVEN

Model FFEW2425LSA

Near Irving, TX 75062

Patrick

Job Details: 03/29/2023

Replaced door lock and door sw. Problem persists. Wiring tests good. Must replace control; ordrng 1 318414221 (Eoc)

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DVE55A7300E/A3

Near Tacoma, WA 98444

Cejay

Job Details: 03/29/2023

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW4816FW3

Near Tacoma, WA 98409

Cejay

Job Details: 03/29/2023

We serviced a

GE WASHER-FRONTLOAD

Model GFW550SSN1WW

Near Dallas, TX 75243

Lane

Job Details: 03/29/2023

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2474QF5B

Near Mesquite, TX 75149

Patrick

Job Details: 03/29/2023

Replaced pressure sensor. Tested unit all checks good.

We serviced a

LG DISHWASHER

Model LDF5678BD

Near Mesquite, TX 75149

Patrick

Job Details: 03/29/2023

"Customer concern, kick plate screw came out. Replaced screw. Tested unit. All checks good."

We serviced a

LG DRYER-ELECTRIC

Model DLEX7177RM

Near Lakewood, WA 98498

Cejay

Job Details: 03/29/2023

"Installed previously ordered drum seal, belt, idler and front support wheels. Prefor,ed airflow test pass all checks good."

We serviced a

MAYTAG DRYER-ELECTRIC

Model MED5630HC0

Near Frisco, TX 75035

John

Job Details: 03/29/2023

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW5105HW1

Near Allen, TX 75002

John

Job Details: 03/29/2023

We serviced a

GE DISHWASHER

Model PDW7880N00SS

Near Carrollton, TX 75007

John

Job Details: 03/29/2023

Installed new link arms. All checks good.

We serviced a

GE DISHWASHER

Model GDT695SSJ2SS

Near Carrollton, TX 75007

John

Job Details: 03/29/2023

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF45R6100AP/US

Near Buckley, WA 98321

Cameron M.

Job Details: 03/29/2023

We serviced a

SAMSUNG WALL OVEN

Model NQ70M7770DS/AA 50

Near Wylie, TX 75098

Lane

Job Details: 03/29/2023

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Lakewood, WA 98498

Cejay

Job Details: 03/29/2023

We serviced a

KENMORE DISHWASHER

Model 66513073K216

Near Tacoma, WA 98418

Cameron M.

Job Details: 03/29/2023

We serviced a

GE DISHWASHER

Model DDT595SSJ4SS

Near Spanaway, WA 98387

Cejay

Job Details: 03/29/2023

We serviced a

LG WASHER-FRONTLOAD

Model WM2650HWA

Near Lakewood, WA 98499

Cameron M.

Job Details: 03/29/2023

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB835DW2

Near Garland, TX 75040

Lane

Job Details: 03/29/2023

Customer stated washer stoped draining. Performed diagnostics foumd drain pump faulty. Replaced pump and ran test cycle after repair. All functions checked good at time of service

We serviced a

GE WASHER-TOPLOAD

Model WHDSR315D5WW

Near Tacoma, WA 98445

Cejay

Job Details: 03/28/2023

"Installed previously order motor, also installed new capacitor. Cycle tested washer with a load all checks good."

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model LSR6332KQ0

Near Carrollton, TX 75007

John

Job Details: 03/28/2023

"Installed new timer, all checks good."

We serviced a

KENMORE DISHWASHER

Model 66513933K015

Near Carrollton, TX 75007

Lane

Job Details: 03/28/2023

Customer stated dishwasher dher made a electrical popi g sound and stopped working. Performed diagnostics found main control board shorted and user control unresponsive. Advise replacing main and user controls to insure proper operation.; ordrng 1 WPW10481103 (User control) and 1 W10473198 (Main control)

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDC300BW0

Near Orting, WA 98360

Cameron M.

Job Details: 03/28/2023

"Customer concern is that dryer does not start cycle. Found open thermal fuse, causing unit to not start cycle. Needs new thermal fuse. Installed new thermal fuse cleaned inside of unit. Cycle tested unit. All checks good. Preformed airflow test failed (red). Customer declined to retain old part. Collected payment via Advice customer dryer vent duct needs to be cleaned. ; used 1 WP3392519 (FUSE-THRML) from stock"

We serviced a

FRIGIDAIRE RANGE

Model PLEB30T9DCA

Near Heath, TX 75032

Patrick

Job Details: 03/28/2023

"Customer concern, heard sizzle from control and smelled smoke. Must replace main control.; ordrng 1 316429800 (Control)"

We serviced a

KENMORE WASHER-TOPLOAD

Model 417.44052400

Near Enumclaw, WA 98022

Cameron M.

Job Details: 03/28/2023

"Customer concern is that washer will intermittently power on and beep,and tub fills over time. Found f43 error via service mode. Tested ohms of door lock in range, per manufacturer specifications unit requires new main control. Found inlet valves stuck open, causing tub to fill consistently. Found user board intermittently powers on without interaction. Also found broken console, causing difficulty opening and closing dispenser drawer. Needs new console, user interface, main board and inlet valves. Advised customer parts show NLA. AHS TO SUPPLY PARTS. REQUIRES AUTH ; ordrng 1 134371220 (VALVE) and 1 137005010 (USER BOARD) and 1 134443000 (CONSOLE) and 1 134743500 (CONTROL BOARD)"

We serviced a

GE DRYER-ELECTRIC

Model GTD33EASK0WW

Near Rockwall, TX 75032

Patrick

Job Details: 03/28/2023

Replaced upper bearing assy. Tested unit. All checks good.

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS4

Near Dallas, TX 75205

Patrick

Job Details: 03/28/2023

"Customer concern, unit leaking during use. Found drip from diverter. Must replace sump assy. ; ordrng 1 W10805015 (Sump assy)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE104DSS0

Near Dallas, TX 75205

Patrick

Job Details: 03/28/2023

"Customer concern, unit not cleaning well. F8e2, drain error. Only stored code. Svc cycle, good fill, good spray, good diverter, good dispenser, good drain, good heat. Found clogged filter and partially clogged drain causing poor wash."

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED75HEFW0

Near Mesquite, TX 75149

Patrick

Job Details: 03/28/2023

"Customer concern, unit will not heat. Confirmed. Good 240vac to unit. Good 240vac to element. Element open. Replaced from truck stock. Tested unit. All checks good. ; used 1 WP8544771 (Element) from stock"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MAH7500AWW

Near Plano, TX 75093

John

Job Details: 03/28/2023

Customer concern is washer leaking. Found rear bearing has failed and is stressing the door boot and allowing water through door. Needs new rear bearing assy. Parts to be researched for availability.; ordrng 1 1 (Rear bearing)

We serviced a

WHIRLPOOL WASHER-FRONTLOAD

Model WTW4616FW2

Near McKinney, TX 75071

John

Job Details: 03/28/2023

"Customer concern is washer will not drain. Activated drain pump, pump does not engage. Voltage to drain pump checks good. Also found suspension rods severely worn and fails bounce test. Needs new drain pump and suspension rods.; ordrng 1 WPW10661045 (Drain pump) and 1 W10780045 (Suspension rods)"

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model LSQ9659PW2

Near Tacoma, WA 98407

Cejay

Job Details: 03/28/2023

"Installed previously ordered agitator, cap and bolt, cycle tested washer all chexks good."

We serviced a

KENMORE WASHER-TOPLOAD

Model 11020022011

Near Tacoma, WA 98406

Cejay

Job Details: 03/28/2023

"Customer concern is that washer stopped in the middle of a cycle. Cycle tested washer, unit filled and agitates, washer botto,ed out on ground. Found failed suspension rods causing washer not to complete a cycle. Needs new suspension rods. Follow up scheduled for 04/03 10-2pm.; ordrng 1 W10780048 (SUSPENSION)"

We serviced a

LG WASHER-FRONTLOAD

Model WM3575CW

Near Irving, TX 75063

John

Job Details: 03/28/2023

"Customer concern is they just wanted a 'check up' on the washer. Ran service cycle, no codes found. All checks good."

We serviced a

LG REFRIGERATOR

Model LFDS22520S/04

Near Garland, TX 75041

Lane

Job Details: 03/28/2023

Performed full atmospheric vacuum and charged unit with 1.69oz r600a. Confirmed heat exchange and temperature drop after repair. Advised customer to allow up to 24hr for system to return to normal operation.

We serviced a

FRIGIDAIRE RANGE

Model FEF352FSB

Near Sumner, WA 98390

Cameron M.

Job Details: 03/28/2023

"Customer concern is that left front burner does not heat. Found screws for left FRONT burner backed out , causing infinite switch to become dislodged and rotate with knob. Remounted switch. Tested all burners, as checks good. Collected 95.00 + tax via card Payment"

We serviced a

WHIRLPOOL WALL OVEN

Model RBS305PRB00

Near Rowlett, TX 75089

Lane

Job Details: 03/28/2023

Installed heating element and performed full function test. All functions checked good at time of service. Advised customer new element may produce a oder when heating for the first time.

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DVE52M7750V/A3

Near Dallas, TX 75218

Lane

Job Details: 03/28/2023

Customer stated dryer runs but doesn't heat. Performed diagnostics found faulty heating element. All other functions checked good at time of service. ; ordrng 1 DC93-00154A (Heater assembly)

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DWH1

Near Tacoma, WA 98406

Cejay

Job Details: 03/28/2023

"Customer concern is that the dishwasher is not always disolving dedergent and is not always completeing a cycle. Control panel intermitten response to touch. Pulled error codes. F7E1, confirmed operation of element, no motor movement, F8 fuse good. Confirmed 120v outgoing from main board no operation of motor. Needs new control panel, wash motor and spray arm. Requires auth.; ordrng 1 WPW10605057 (PUMP&MOTOR) and 1 WPW10537335 (PANEL-CNTL) and 1 WPW10448645 (ARM-SPRAY)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Tacoma, WA 98404

Cejay

Job Details: 03/28/2023

"Customer made unit accesible Installed previously ordered friction pads, verified door operation with customer. All checks good."

We serviced a

GE WASHER-TOPLOAD

Model WHDSR315D5WW

Near Tacoma, WA 98445

Cejay

Job Details: 03/28/2023

"Installed previously order motor, also installed new capacitor. Cycle tested washer with a load all checks good."

We serviced a

GE RANGE

Model JB630DF4BB

Near Spanaway, WA 98387

Cejay

Job Details: 03/28/2023

"Installed previously ordered LR element, cycle tested burner all checks good."

We serviced a

FRIGIDAIRE DISHWASHER

Model EI24ID81SS0A

Near Dallas, TX 75240

Patrick

Job Details: 03/28/2023

Replaced keypad. Tested unit. All checks good.

We serviced a

GE COOKTOP

Model JGP336BEV2BB

Near Orting, WA 98360

Cameron M.

Job Details: 03/28/2023

"Customer concern is that LR,LFand RF burners do not ignite. Inspected burner bodies for spillover build-up, clear. Tested activation of spark from ignitors, present but weak. Cleaned ignitor probe surfaces, no change. Found faulty spark module, causing inconsistent spark. Found failed ignitors causing no ignition situation. Needs new spark module and ignitors. Requires second to reduce risk of damage to glass top. Follow up visit scheduled for 4/10 8-12; ordrng 1 WB13K25 (SPARK MODULE) and 4 WB13K18 (RANGE SPARK IGNITER SURFACE BURNER)s"

We serviced a

KENMORE RANGE

Model 79094473801

Near Graham, WA 98338

Cameron M.

Job Details: 03/28/2023

"Customer concern is that oven does not heat to temperature beyond 300 degrees. Pulled rear panel of unit. Found failed connections causing burn damage to control board, preventing proper oven operation. Needs new main board and overlay. Requires auth ; ordrng 1 316462804 (CONTROLLER) and 1 316352207 (OVERLAY)"

We serviced a

LG DISHWASHER

Model LDF7774ST

Near Dallas, TX 75218

Lane

Job Details: 03/28/2023

Customer stated dishwasher gave error code and stopped working. Performed diagnostics found OE code for long drain. Inspected drain hose and found grease deposits in hose. Ran multiple drain tests. Pump motor and hose will need to be replaced. Confirmed pump is getting power but not evacuating water fast enough.no obstruction in sump assembly.; ordrng 1 ABQ73503004 (Drain pump) and 1 AEM69493808 (Drain hose)

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV42H5200EP/A3 03

Near Irving, TX 75063

John

Job Details: 03/28/2023

Customer concern is dryer not heating. Confirmed no heat. Found open element. Replaced element from truck stock. All checks good.; used 1 DC97-14486A (Element) from stock

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW5105HW1

Near Spanaway, WA 98387

Cejay

Job Details: 03/28/2023

"Customer concern is that washer is not spining or agitating. Pulled error codes. F0E3. Found worn cam and belt. Found heavy debris under agitator and inbetween tub and basket making noise. Installed new cam assembly, removed debris from under agitator.. Found damaged lid strike. Needs new lid strike. Follow up scheduled for 03/31 8-12pm; ordrng 1 W11457841 (STRIKE), used 1 W10721967 (CAM) from stock"

We serviced a

LG DRYER-GAS

Model DLGX3701V

Near Farmers Branch, TX 75234

John

Job Details: 03/28/2023

Customer concern is dryer will only cycle on heat one time and never again. Found faulty control board relay to flame sensor. Needs new control board.; ordrng 1 EBR85130504 (Control board)

We serviced a

LG WASHER-FRONTLOAD

Model WM4270HWA 01

Near Carrollton, TX 75007

Lane

Job Details: 03/28/2023

Customer stated cycle selection knog is unresponsive. Performed diagnostics found user control faulty. All other functions checked good at time of service. ; ordrng 1 EBR78534406 (Display board)

We serviced a

LG WASHER-TOPLOAD

Model WT4870CW

Near Spanaway, WA 98387

Cejay

Job Details: 03/27/2023

"Installed previously ordered AHS supplied top cover, dispenser and clamp. Cycle tested washer"

We serviced a

GE RANGE

Model ZGU36N6H5SS

Near Plano, TX 75093

John

Job Details: 03/27/2023

Tech was assigned as a helper;

We serviced a

LG DISHWASHER

Model LDT5678SS

Near Spanaway, WA 98387

Cameron M.

Job Details: 03/27/2023

"Unit disconnected from power and water supply prior to service appointment.Customer concern is that dishwasher produces AE error . Customer provided overview of service history and repair history. Preformed visual inspection of unit Found evidence of leak from washpump, causing unit to leak during operation. Also found evidence of oversuds conditions present from leak funnel to leak tray. Needs new wash pump assembly. Requires auth ; ordrng 1 ABT72989206 (CASING ASSEMBLY,PUMP)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF310PAAS5

Near Forney, TX 75126

Patrick

Job Details: 03/27/2023

"Customer concern, unit will not power on. Good 120vac to control. No operation possible. Must replace control. ; ordrng 1 W10804120 (Control)"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Tacoma, WA 98408

Cejay

Job Details: 03/27/2023

"Installed previously ordered wash pump, drain pump and main control. Preformed service cycle to verify repair. All checks good."