Near Federal Way, WA 98023
Nick R.
Job Details:
07/24/2020
WASHER-TOPLOAD KENMORE 11023034100
Preformed PM check cycle tested all checks good
Near Olympia, WA 98516
Jacob P.
Job Details:
07/24/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0
"Installed previously ordered control board and turbidity sensor. Test cycled, all checks ok."
Near Puyallup, WA 98374
Nick R.
Job Details:
07/24/2020
DRYER-ELECTRIC WHIRLPOOL WED9200SQ0
"Customer complaint that drum will not turn. Found rings around the drum door are broken ( in pictures). Also found seized idler pulley, that caused the belt to snap that's causing the drum not to turn. Needs new belt and idler pulley. Installed belt and ilder pulley cycle tested all checks good. ; used 1 661570V (BELT), and 1 279640 (PULLEY,IDLER) from stock"
Near Tacoma, WA 98409
Nick R.
Job Details:
07/24/2020
WASHER-FRONT LOA KENMORE 41741122410
Customer complaint that washer isn't draining. Found the drain pump seized up. Causing the washer not to drain. Needs new drain pump.; ordrng 1 137311900 (Drain pump)
Near Olympia, WA 98513
Jacob P.
Job Details:
07/24/2020
DRYER-ELECTRIC LG DLE1501W
Customer complaint of loose lint filter. Found lint trap housing is broken causing lint trap to shift. Needs new cover and guide.; ordrng 1 3550EL1005C (Grill cover) and 1 4974EL1002B (Guide)
Near Tacoma, WA 98402
Branden W.
Job Details:
07/24/2020
DISHWASHER JENN-AIR JDB1100AWS
Installed new main control. New board has missing/corrupt software and fails to initiate a cycle. Does run service mode with no issues. Needs new main board. ; ordrng 1 12002710 (cntrl-elec)
Near Olympia, WA 98512
Jacob P.
Job Details:
07/24/2020
RANGE LG LRE3061BD/00
Customer complaint of multiple buttons not working on control panel. Needs new control panel.; ordrng 1 AGM73551661 (Control panel)
Near Tacoma, WA 98409
Jacob P.
Job Details:
07/23/2020
RANGE SAMSUNG NE59J7630SG/AA 02
"Installed previously ordered display board. Test cycled, all checks ok"
Near Bonney Lake, WA 98391
Branden W.
Job Details:
07/23/2020
DRYER-ELECTRIC LG DLEX9000V
Customer complaint of d90 error (restricted airflow) found poor airflow with lint screen in and good airflow with lint screen out. Lint screen is clogged. Cycle tested temps. 175 high. Dryer operates well. Advised to clean lint screen.
Near University Place, WA 98466
Jacob P.
Job Details:
07/23/2020
DISHWASHER GE DDT595SGJ5BB
"Installed previously ordered drain pump. Test cycled, all checks ok."
Near Tacoma, WA 98404
Jacob P.
Job Details:
07/23/2020
DRYER-ELECTRIC SAMSUNG DV52J8700EP/A2 01
"Customer complaint of unit taking 4 cycles to dry clothes. Performed air flow test, green. Tested heating element, no breaks and not shorted. Test cycled temps, in range. Found large lint built up in lint trap housing. Cleaned out build up. Cleaned and calibrated moisture sensors. Test cycled, all checks ok. Advised customer to call back if problem persists."
Near Eatonville, WA 98328
Branden W.
Job Details:
07/23/2020
WASHER-TOPLOAD WHIRLPOOL LPR6244AN0
Customer complaint that washer basket is leaking. Found base support plate bent slightly causing leave. Needs new support and base suspension springs. Advised support is likely NLA. No charge. Repeat customer.
Near Puyallup, WA 98375
Jacob P.
Job Details:
07/23/2020
DRYER-ELECTRIC MAYTAG MEDC215EW1
"Customer complaint that dryer smelled very hot, so they let it cool down and it wouldn't start back up again. Found open thermal fuse and heating element. Replaced thermal fuse and heating element. Tested on air fluff, no heat. Test cycled temps at exhaust, 125-175. Ran air flow test, red. Advised customer that vents need to be cleaned before using dryer or failure will happen again. Machine running as designed.; used 1 279838 (Heating element), and 1 WP3392519 (Thermal fuse) from stock"
Near Tacoma, WA 98418
Jacob P.
Job Details:
07/23/2020
WASHER-FRONT LOA GE GFW450SSM1WW
"Customer complaint of unit leaking. Found drain hose fallen down behind unit causing machine to drain out onto floor. Put drain hose in wall and secured. Test cycled, all checks ok."
Near South Hill, WA 98375
Branden W.
Job Details:
07/23/2020
DISHWASHER KITCHENAID KDFE104DBL2
Customer complaint that wheels on bottom rack have broken off. Found broken wheels on bottom rack. Needs new wheel assembly. ; ordrng 4 WPW10195417 (Wheel assembly)s
Near Lacey, WA 98516
Jacob P.
Job Details:
07/23/2020
RANGE GE JB630RF4SS
"Installed previously ordered surface element. Test cycled, all checks ok."
Near Tacoma, WA 98405
Jacob P.
Job Details:
07/23/2020
DISHWASHER GE GSD3825F00BB
"Customer complaint of unit not draining, top rack falling down and unit isn't mounted. Found debris in air gap causing no drain. Removed debris. Found mounts bent backwards. Repositioned mounts and remounted unit. Found upper racks slides and rollers broken. Needs new slides, slide caps and rollers.; ordrng 2 WD30X98 (Slide)s and 4 WD12X10304 (Slide cap)s and 1 WD12X10327 (Rollers)"
Near Parkland, WA 98445
Jacob P.
Job Details:
07/23/2020
RANGE KENMORE 91193571891
"Customer complaint of multiple surface elements not working. Found left rear, left front and right front terminals burnt. Needs new terminals.; ordrng 3 330031 (Terminal)s"
Near Eatonville, WA 98328
Jacob P.
Job Details:
07/23/2020
WALL OVEN JENN-AIR n/a
"Customer complaint of lower door not shutting completely and no power to unit. Found lower hinges over extended causing door not to close. Removed console to check voltage to unit, when removing console unit turned on. Checked all connections and wires, all looks ok. Cycle tested upper and lower ovens, checks ok. Needs new hinges. Adviser customer hinges are factory order part and may take awhile to come in.; ordrng 1 12002489 (Hinge set)"
Near Tacoma, WA 98422
Branden W.
Job Details:
07/23/2020
DRYER-ELECTRIC ELECTROLUX EFMG617STT0
Installed parts. Vacuumed inside of dryer. Cycle tested. All checks ok.
Near Bonney Lake, WA 98391
Branden W.
Job Details:
07/23/2020
DISHWASHER LG LDF7774ST
Customer complaint that dishwasher won't drain. Found dishwasher not responding at all. Found main power to board has burned up as well as board connector. Needs new wiring harness and control board. Advised customer to remove power to the dishwasher at the breaker. Customer advised both the refrigerator and dishwasher are on the same breaker. Advised customer that each appliance should be on it's own dedicated circuit. ; ordrng 1 EBR79686304 (Main pcb) and 1 EAD61725002 (Wire harness)
Near Olympia, WA 98516
Jacob P.
Job Details:
07/23/2020
DISHWASHER GE GSD3400G00WW
"Customer complaint of unit leaking. Found gate shaft seal loose causing leak. Repeated seal. Test cycled ×3, all checks ok."
Near Eatonville, WA 98328
Branden W.
Job Details:
07/23/2020
WASHER-TOPLOAD MAYTAG MVWB765FW0
Customer complaint that washer will slowly fill when off. Found inlet valve seeping water. Needs new valve. ; ordrng 1 W11165546 (Water valve)
Near Sumner, WA 98390
Jacob P.
Job Details:
07/23/2020
DRYER-ELECTRIC GE GTD75ECPLDG
"Customer complaint of no heat. Found burnt wire and connector to heating element. Replaced connector. Test cycled, all checks ok."
Near Lakewood, WA 98499
Jacob P.
Job Details:
07/23/2020
DISHWASHER KENMORE 58715259400
"Installed previously ordered springs and links. Test cycled, all checks ok."
Near Lakewood, WA 98498
Branden W.
Job Details:
07/23/2020
WASHER-FRONT LOA SAMSUNG WF42H5000AW/A2
Customer complaint that after cleaning dispenser. Water leaks from dispenser. Found paper towel in dispenser inlet hose causing water leak. Removed towel. Cycle tested. All checks ok
Near DuPont, WA 98327
Jacob P.
Job Details:
07/23/2020
DRYER-ELECTRIC SAMSUNG DV48J7700EW/A2 02
"Customer complaint of dryer making squealing sound. Found right rear roller seized. Cleaned shaft and replaced roller. Test cycled, all checks ok.; used 1 Dc97-16782a (Roller) from stock"
Near DuPont, WA 98327
Jacob P.
Job Details:
07/23/2020
DISHWASHER KITCHENAID KDFE104DSS2
"Installed previously ordered drain hoses. Test cycled, all checks ok."
Near Auburn, WA 98001
Branden W.
Job Details:
07/23/2020
RANGE KENMORE 79090214013
Customer complaint that surface burner temps are off. Low will be high all the time. Burners make crackling noises. Found both large elements broken causing poor connection. All infinite switches making cracking sound. Needs new switches and large burners. ; ordrng 2 316442301 (Element. Large)s and 2 316436001 (Infinite switch. Large)s and 2 316436000 (Infinite switch. Small)s
Near Olympia, WA 98512
Jacob P.
Job Details:
07/23/2020
WASHER-FRONT LOA KENMORE 79641582411
"Customer complaint of unit not filling or washing. Found drain pump has dead spot on motor causing unit unable to drain. Replaced drain pump. Test cycled, all checks ok.; used 1 4681EA2001T (Drain pump) from stock"
Near Graham, WA 98338
Branden W.
Job Details:
07/23/2020
DRYER-ELECTRIC SAMSUNG DVE45N5300V/A3
Installed new boards. Cycle tested. All checks ok.
Near Tacoma, WA 98406
Branden W.
Job Details:
07/23/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0
Customer complaint that dishwasher will not clean well. Found debris in bottom and upper spray arms causing poor spray and rotation. Needs new spray arms. ; ordrng 1 WPW10498900 (Upper spray arm) and 1 W10837249 (Lower spray arm)
Near Gig Harbor, WA 98335
Branden W.
Job Details:
07/23/2020
WASHER-FRONT LOA WHIRLPOOL WFW5620HW0
Customer complaint that washer will not work. Found failed ACU not sending signal to motor. Per Whirlpool. Needs new ACU board. ; ordrng 1 W11322879 (ACU board)
Near Olympia, WA 98516
Jacob P.
Job Details:
07/23/2020
DISHWASHER GE GDF520PGJ2WW
Customer complaint of torn lower door seal. Needs new lower door seal.; ordrng 1 WD08X21894 (Lower door seal)
Near Lacey, WA 98516
Jacob P.
Job Details:
07/23/2020
DISHWASHER JENN-AIR JDB1080AWS
"Customer complaint of grinding sound while washing. Disassembled sump down to chopper, cleaned all debris out. Reassembled, still making grinding sound. Motor has bad bearing. Also found inner door panel worn and cracked along bottom wearing down on tub. Needs new sump assy and inner door panel. Inner door panel discontinued, AHS to supply parts.; ordrng 1 6-919963 (Sump assy) and 1 99003140 (Inner door panel)"
Near Graham, WA 98338
Branden W.
Job Details:
07/20/2020
DISHWASHER GE GDT580SMF8ES
Installed new spray arm. Cycle tested. No leaks present. Advised to call if issue returns.
Near Spanaway, WA 98387
Branden W.
Job Details:
07/20/2020
DISHWASHER GE GDF640HSM2SS
Customer complaint that dishwasher will not drain. Found clogged airgap causing no drain. Cleared airgap. Cycle tested. All checks ok.
Near Tacoma, WA 98498
Branden W.
Job Details:
07/20/2020
DRYER-ELECTRIC SAMSUNG DVE45N5300V/A3
Customer complaint that dryer starts as soon as you close the door. Found stuck motor relay cause dryer to start when door is closed. Needs new control board. Installed new control board cycle tested all checks good.
Near Tacoma, WA 98404
Jacob P.
Job Details:
07/20/2020
DRYER-ELECTRIC WHIRLPOOL WED9400SU0
"Customer complaint of dryer making squealing sound. Found worn idler pulley causing sound. Replaced pulley. Test cycled, all checks ok.; used 1 279640 (Idler pulley) from stock"
Near Lacey, WA 98503
Jacob P.
Job Details:
07/20/2020
DISHWASHER LG LDS5811ST/02
"Installed previously ordered door seal. Test cycled, all checks ok."
Near Olympia, WA 98506
Jacob P.
Job Details:
07/20/2020
DRYER-ELECTRIC KENMORE 11061202011
"Installed previously ordered timer. Test cycled, all checks ok."
Near Olympia, WA 98502
Jacob P.
Job Details:
07/20/2020
DRYER-ELECTRIC KENMORE 79691472210
"Customer complaint of dryer making thumping noise. Found both rear rollers worn. Replaced rollers. Test cycled, all checks ok.; used 2 4581EL2002C (Roller) from stock"
Near Gig Harbor, WA 98335
Branden W.
Job Details:
07/20/2020
RANGE KENMORE 79077543800
Customer complaint that oven will not heat up properly. Found failed ignitor only drawing 2.2 amps. Replaced ignitor. Cycle tested to 350. All checks ok. ; used 1 WB13K21 (OVEN IGNITER-12' LEAD W/NUTS) from stock
Near Olympia, WA 98501
Jacob P.
Job Details:
07/20/2020
DISHWASHER FRIGIDAIRE FFBD2406NS11B
"Customer complaint of door falling open. Tightened up door springs. Test cycled, all checks ok. Collected $60 deductible via cash."
Near Roy, WA 98580
Jacob P.
Job Details:
07/20/2020
WASHER-TOPLOAD WHIRLPOOL LSQ9550PW2
Customer complaint of grinding sound when machine switches to drain. Unable to verify issue. Advised customer the sound she's hearing is the transmission switching gears from agitate to spin. Machine functioning as designed at time of service.
Near Gig Harbor, WA 98335
Branden W.
Job Details:
07/20/2020
DISHWASHER KENMORE 66515973992
Customer complaint that dishwasher leaks. Found warped inner door panel and worn door seal causing leak. Needs new door panel and seal kit. AHS to supply parts if available. ; ordrng 1 9742353 (Inner door panel) and 1 4172127 (Door seal kit)
Near Tacoma, WA 98446
Jacob P.
Job Details:
07/20/2020
WASHER-FRONT LOA GE GFW490RSK0WW
"Customer complaint of unit making loud clunking sound when moving to high speed spin. Found rotor bolt loose causing clunking sound. Tightened rotor bolt with loctite. Test cycled empty and with load, all checks ok."
Near Lacey, WA 98516
Jacob P.
Job Details:
07/20/2020
RANGE GE JB630RF4SS
Customer complaint of surface element not heating. Found element open and receiving good voltage. Needs new surface element. ; ordrng 1 WB30T10133 (Surface element)
Near Olympia, WA 98512
Jacob P.
Job Details:
07/20/2020
RANGE KENMORE 79097423901
"Installed previously ordered indicator lights. Test cycled, all checks ok. Adviser customer to call PABA about air guard function issue."
Near Puyallup, WA 98371
Branden W.
Job Details:
07/20/2020
WASHER-TOPLOAD GE GTW330ASK1WW
"Installed new rpm sensor, pulley and belt. Cycle tested. All checks ok."
Near Puyallup, WA 98371
Branden W.
Job Details:
07/20/2020
WASHER-FRONT LOA KENMORE 79641072310
Customer complaint that washer will not drain. Found failed drain pump. Replaced pump. Cycle tested. All checks ok. ; used 1 4681EA2001T (DRAIN PUMP) from stock
Near Puyallup, WA 98371
Branden W.
Job Details:
07/20/2020
DRYER-ELECTRIC GE DWSR483EB2WW
"Customer complaint that dryer is making noise. Found front drum glides and support worn through causing drum to tilt and wear out rear bearing. Needs new front support, glides and rear bearing. ; ordrng 1 WE3M26 (Front bearing support) and 2 WE1M504 (Glide. White)s and 2 WE1M1067 (Glide. Green)s and 1 WE1M462 (Drum bearing) and 1 WE1M461 (Keeper ring)"
Near Tacoma, WA 98445
Jacob P.
Job Details:
07/20/2020
DISHWASHER FRIGIDAIRE FGID2466QF1A
"Installed previously ordered wash pump. Test cycled, all checks ok. Collected $75 deductible via cc."
Near Gig Harbor, WA 98335
Jacob P.
Job Details:
07/20/2020
DISHWASHER GE GDT580SGF8BB
"Customer complaint of dishwasher not draining, not washing well and not drying. Found debris in air gap causing unit not to drain. Tested wash pump and heating element, checks ok. Also found no rinse aid in machine. Advised customer that not draining issue was causing other issues and needs rinse aid for proper drying results. Cleaned debris from air gap. Test cycled, all checks ok."
Near Tacoma, WA 98444
Branden W.
Job Details:
07/20/2020
DISHWASHER MAYTAG MDB7759AWB2
Customer complaint that dishwasher will not start. Found micro switch on door latch stuck closed causing unit to not run. Needs new door latch. Next service 7/23 8-12; ordrng 1 WPW10404412 (Door latch)
Near Tacoma, WA 98446
Jacob P.
Job Details:
07/20/2020
WASHER-FRONT LOA KENMORE 11047532600
"Installed previously ordered drain pump. Test cycled, all checks ok."
Near Bonney Lake, WA 98391
Branden W.
Job Details:
07/20/2020
WASHER-FRONT LOA LG WM2277HW
Customer complaint that washer leaks. Unable to find any leaks. Only signs of leak are from door boot/glass and rear vent. Washer has a lot of suds build up. Advised about running washer cleaner.
Near DuPont, WA 98327
Jacob P.
Job Details:
07/20/2020
DISHWASHER KITCHENAID KDFE104DSS2
"Customer complaint of unit draining from air gap. Filled and tested drain, unit doesn't drain at all. Removed drain pump, found debris blocking impeller. Removed debris. Test cycled, still doesn't drain. Too much debris built up inside drain hoses to drain. Unable to remove debris from hoses. Needs new drain hoses.; ordrng 1 WPW10545278 (Drain hose) and 1 8269144A (Drain hose)"
Near Olympia, WA 98502
Jacob P.
Job Details:
07/20/2020
WASHER-TOPLOAD WHIRLPOOL WTW5000DW0
Customer complaint unit is not filling with enough water. Found broken pressure switch causing low water fill. Needs new control board.; ordrng 1 W10634026 (Control board) and 1 WP353244 (Pressure hose)
Near Olympia, WA 98512
Jacob P.
Job Details:
07/20/2020
DRYER-ELECTRIC KENMORE 41787042700
"Installed previously ordered heating element. Test cycled, all checks ok"
Near Puyallup, WA 98374
Branden W.
Job Details:
07/20/2020
DISHWASHER SAMSUNG DW80M2020US/AA 00
Customer complaint that dishwasher produces leak error. Found leak sensor being set off by debris under it. Cleared debris. Cycle tested. All checks ok.
Near Enumclaw, WA 98022
Branden W.
Job Details:
07/20/2020
WASHER-TOPLOAD MAYTAG MVWC565FW0
Installed new actuator. Cycle tested. All checks ok.
Near Lakewood, WA 98499
Jacob P.
Job Details:
07/20/2020
DISHWASHER KENMORE 58715259400
Customer complaint of door falling open. Found left door spring broken and right spring over stretched. Needs new springs and links.; ordrng 2 154325201 (Links)s and 1 154430501 (Springs)
Near Tacoma, WA 98445
Jacob P.
Job Details:
07/20/2020
WASHER-FRONT LOA FRIGIDAIRE FTF530FS1
"Customer complaint of loud clinking sound when drum rotates. Rotated drum by hand, no sound. Put machine into spin, no sound. Unable to verify issue at this time, advised customer to call back if problem persists."
Near Puyallup, WA 98374
Branden W.
Job Details:
07/20/2020
WASHER-TOPLOAD GE GTW330ASK4WW
Customer complaint that washer makes squealing noise when washing. Cycle tested with large load of towels in speed wash. Washer operating normally at time of service. Advised to call if issue persists.
Near Puyallup, WA 98374
Branden W.
Job Details:
07/20/2020
WASHER-TOPLOAD GE GTW330ASK3WW
Customer complaint that washer makes noise throughout cycle. Cycle tested with small load that was available. Washer checks good at this time. Advised to call if issue returns.
Near Spanaway, WA 98387
Branden W.
Job Details:
07/20/2020
WASHER-TOPLOAD SAMSUNG WA50M7450AW/A4
Preformed pm check cycle tested all checks good.
Near Puyallup, WA 98371
Branden W.
Job Details:
07/20/2020
DISHWASHER GE GDF520PGJ5BB
Customer complaint that both upper and lower racks are rusting out. Needs new racks.; ordrng 1 WD28X26104 (Upper rack) and 1 WD28X26099 (Lower rack)
Near Buckley, WA 98321
Branden W.
Job Details:
07/20/2020
WASHER-TOPLOAD WHIRLPOOL LSR7233BZ0
"Customer complaint that washer is leaking. Found washer leaking from center seal. Needs new tub assembly, seal, drive block, spanner nut and dog agits. ; ordrng 1 3361596 (Tub assembly) and 1 WP389140 (Drive block) and 1 W10814296 (Tub seal) and 1 WP21366 (Spanner nut) and 1 80040 (Dog agits)"
Near Olympia, WA 98501
Jacob P.
Job Details:
07/20/2020
WALL OVEN WHIRLPOOL RB760PXYB6
"Customer complaint of unit not getting to temps. Tested bake and broil elements, both check ok. Tested temp probe ohms, in range. Preheated oven to 350, only got to 275. Needs new control board. Control board discontinued, AHS to supply parts.; ordrng 1 3169256 (Control board)"
Near Olympia, WA 98513
Jacob P.
Job Details:
07/20/2020
WASHER-TOPLOAD WHIRLPOOL GHW9100LW2
"Customer complaint that half the time the washer doesn't signal the end of the cycle and doesnt spin the clothes out all the way. Ran through diagnostic mode 10 times. After 8th time, unit would not complete cycle. Needs new MCU.; ordrng 1 W10756692 (MCU), states that autho needed"
Near Olympia, WA 98512
Jacob P.
Job Details:
07/15/2020
RANGE FRIGIDAIRE FEFL68GMA
"Installed previously ordered infinite switch. Test cycled, all checks ok."
Near Olympia, WA 98512
Jacob P.
Job Details:
07/15/2020
WASHER-FRONT LOA MAYTAG MHW6000XW0
"Installed previously ordered ccu and mcu. Test cycled, all checks ok."
Near Olympia, WA 98502
Jacob P.
Job Details:
07/15/2020
WASHER-FRONT LOA SAMSUNG WF42H5200AF/A2 11
"Installed previously ordered inverter board. Test cycled, all checks ok."
Near Tacoma, WA 98408
Branden W.
Job Details:
07/15/2020
WASHER-TOPLOAD WHIRLPOOL WTW7300DW0
Customer complaint that washer cycles do not change. Found failed lid lock not sensing lid being closed. Replaced lid lock. Cycle tested. All checks ok. ; used 1 W10810403 (LID LOCK ASSY) from stock
Near Tacoma, WA 98444
Branden W.
Job Details:
07/15/2020
DRYER-ELECTRIC KENMORE 11087571601
Installed new moisture sensor bars. Cycle tested. All checks ok.
Near Olympia, WA 98513
Jacob P.
Job Details:
07/15/2020
DRYER-ELECTRIC KENMORE 79681182310
"Performed pm check, air flow test failed. Advised customer that vent from back of the dryer to outside needs to be cleaned soon."
Near Olympia, WA 98501
Jacob P.
Job Details:
07/15/2020
DISHWASHER SAMSUNG DW80K5050US/AA 02
"Installed previously ordered sump assy and seal. Test cycled, all checks ok."
Near Olympia, WA 98501
Jacob P.
Job Details:
07/15/2020
WASHER-FRONT LOA SAMSUNG WF45M5500AW/A5
"Installed previously ordered control board and rps sensor. Test cycled, all checks ok."
Near Tacoma, WA 98446
Branden W.
Job Details:
07/15/2020
DISHWASHER KENMORE 66516033401
Customer complaint that dishwasher will not drain and detergent dispenser will not latch. Found broken dispenser causing it to not latch. Needs new dispenser. Found drain hose without a high loop causing water to enter dishwasher. Secured hose with high loop. Cycle tested x10. Dishwasher drains well. ; ordrng 1 WP8558129 (Dispenser)
Near Olympia, WA 98512
Jacob P.
Job Details:
07/15/2020
DRYER-ELECTRIC KENMORE 41787042700
Customer complaint of no heat. Found open heating element. Needs new heating element.; ordrng 1 131553900 (Heating element)
Near Tacoma, WA 98422
Branden W.
Job Details:
07/15/2020
DRYER-GAS ELECTROLUX EFMG617STT0
"Customer complaint that dryer drum does not turn. Found broken drum belt. Also found worn idler and stripped blower wheel. Needs new belt, idler and blower wheel ; ordrng 1 134719300 (Belt) and 1 134793500 (Idler pulley) and 1 5304513609 (Blower wheel)"
Near Gig Harbor, WA 98332
Branden W.
Job Details:
07/15/2020
RANGE JENN-AIR JGS9900BDS
Customer complaint that oven has gas smell and pops when used. Found failed ignitor only sending 2.1 amps to gas safety valve. Ignitor should be 3.3 or higher. Needs new ignitor and safety valve. Complaint that surface burners are not igniting and constantly clicking. Found broken ignitor and burner heads. Burner head screws corroded out. Needs new ignitors. Burner heads. Burner bodies and screws. ; ordrng 4 WP74009336 (Ignitor)s and 4 WP8273062 (Screw)s and 1 74007736 (BURNER ASSEMBLY (XLRG)) and 10 WP400021-1 (Screw)s and 1 WP7527P086-60 (Burner base) and 1 WP7527P087-60 (Burner base) and 1 74007735 (Burner assembly) and 1 WP7505P339-60 (Burner assembly) and 1 74011652 (Burner assembly) and 1 WP74006345 (Safety valve) and 1 WP7432P143-60 (Bake ignitor)
Near Spanaway, WA 98387
Branden W.
Job Details:
07/15/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0
Installed new main control and turbidity sensor. Cycle tested in service mode. All checks good.
Near Puyallup, WA 98372
Branden W.
Job Details:
07/15/2020
DRYER-ELECTRIC MAYTAG LDE412 07
"Installed new belt, idler and blower wheel. Cycle tested. All checks ok"
Near DuPont, WA 98327
Jacob P.
Job Details:
07/15/2020
DISHWASHER WHIRLPOOL WDF510PAYS2
"Customer complaint of unit not draining. Found debris in drain pump causing no drain. Cleared debris. Unit now drains from air gap. Removed hose from air gap to garbage disposal and cleared debris. Test cycled, all checks ok."
Near Olympia, WA 98501
Jacob P.
Job Details:
07/15/2020
DISHWASHER MAYTAG MDBTT50AWS
"Customer complaint of door not shutting. Found latch in closed position while door is open. Manually opened latch. Test cycled, all checks ok."
Near DuPont, WA 98327
Jacob P.
Job Details:
07/15/2020
DRYER-ELECTRIC SAMSUNG DV45H7000EW/A2 02
"Customer complaint of noisy dryer. Found some debris on roller shafts causing noise. Cleaned and oiled roller shafts. Test cycled, all checks ok."
Near Gig Harbor, WA 98335
Branden W.
Job Details:
07/15/2020
WASHER-TOPLOAD SAMSUNG WA48J7770AW/A2 11
Customer complaint that washer will not spin. UB errors stored. Customer was washing sheets. Unable to duplicate issue. Tested empty and with a load. No issues found at this time.
Near Tacoma, WA 98404
Branden W.
Job Details:
07/15/2020
DRYER-ELECTRIC SAMSUNG DV45H7000EW/A2 02
Customer replaced dryer cord and dryer did not work. Installed customers power cord with new terminal block screws. Cycle tested. Dryer operates well. Back terminal cover missing at time of service. ; used 1 279320 (TERMINAL BLOCK) from stock
Near Spanaway, WA 98387
Jacob P.
Job Details:
07/15/2020
WASHER-TOPLOAD MAYTAG MVWB880BW0
"Installed previously ordered bearing kit. Test cycled, all checks ok."
Near Tacoma, WA 98409
Jacob P.
Job Details:
07/15/2020
RANGE SAMSUNG NE59J7630SG/AA 02
Customer complaint of display flickering. Needs new display board.; ordrng 1 DE07-00129A (Display board)
Near Roy, WA 98580
Jacob P.
Job Details:
07/15/2020
DISHWASHER GE PDW7880G00SS
"Customer complaint of unit leaking. Test cycled machine ×3, found no leaks. Customer stated she hasn't used machine in 3-4 months. Advised that unit is functioning as designed and to call back if problem persists."
Near Olympia, WA 98513
Jacob P.
Job Details:
07/15/2020
WASHER-TOPLOAD WHIRLPOOL WTW8500DC0
"Customer complaint of machine leaking. Found no signs of water under machine. Checked hoses and seals, found both ends of hot inlet hose leaking. Replaced seals on both ends of hose. Test cycled, all checks ok."
Near Buckley, WA 98321
Branden W.
Job Details:
07/15/2020
OTHER KENMORE 2537041341B
Preformed pm check cycle tested all checks good.
Near Lake Tapps, WA 98391
Branden W.
Job Details:
07/15/2020
WASHER-FRONT LOA WHIRLPOOL WFW92HEFW0
Customer complaint that washer stopped in spin and flashed a lot of codes. Found washer stuck in drain out mode. Cleared control and door lock. Cycle tested x5. Unit operating well. Advised to call if issue persists.
Near Enumclaw, WA 98022
Branden W.
Job Details:
07/15/2020
WASHER-TOPLOAD GE GTW460ASJ4WW
"Installed new transmission, belt and agitator. Cycle tested x3. All checks ok"
Near University Place, WA 98466
Jacob P.
Job Details:
07/15/2020
DISHWASHER GE DDT595SGJ5BB
"Customer complaint of unit not draining. Canceled cycle, no vibration from drain pump. Tested voltage, good voltage. Needs new drain pump.; ordrng 1 WD19X24829 (Drain pump)"
Near Puyallup, WA 98373
Jacob P.
Job Details:
07/15/2020
RANGE KENMORE 91195576790
Customer complaint of door not shutting or opening all the way. Found hinges very worn and inner door panel bent causing door to not close or open fully. Needs new hinges and inner door panel. Door panel discontinued. AHS to supply parts.; ordrng 1 WB55T10135 (Inner door panel) and 1 WB14X104 (Right hinge) and 1 WB14X103 (Left hinge)
Near University Place, WA 98467
Jacob P.
Job Details:
07/15/2020
RANGE SAMSUNG NX58K7850SS/AA
Found multiple segments on display not working. Needs new display board.; ordrng 1 DE07-00131B (Display board)