We serviced a
GE WASHER-TOPLOAD
Model GTW330ASK3WW
Near Richardson, TX 75080
Jacob P.
Job Details:
03/22/2021
"Customer advised that they have been turning valves on and off so they can use machine while waiting for repair. Customer informed that cold water supply valve has started leaking. Found cold water valve leaking while closed, and worse when open. Installed previously ordered inlet valve. Advised customer that valve is leaking even when closed and has caused damage to wall below valve. Plumber is needed immediately. Left valves turned off."
We serviced a
MAYTAG WASHER-FRONT LOA
Model MHW5500FW1
Near Allen, TX 75013
Jacob P.
Job Details:
03/22/2021
"Customer concern of unit making burning smell and last company out hooked up hot and cold valves wrong. Inspected wire harness, control boards, rotor and stator and hoses, no signs of burns. Ran through quick diagnostic, no burning smell. Swapped inlet hoses. Unable to confirm burning smell at this time. Unit functioning as designed."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV56H9100EG/A2 01
Near Frisco, TX 75035
Jacob P.
Job Details:
03/22/2021
"Performed pm check, found stuck door switch causing dryer to keep running when door is open. Fixed door switch. Test cycled, all checks ok."
We serviced a
GE DRYER-ELECTRIC
Model DCVH480EK0WW
Near Dallas, TX 75225
Jacob P.
Job Details:
03/22/2021
"Customer concern of long dry times, clothes coming out wet at end of cycle. Ran air flow test, failed. Removed vent and ran air flow test again, yellow. Removed lint filter and ran air flow test again, passed. Advised customer that lint screen needs to be cleaned with soap and water to wash out softener buildup and vent from back of dryer to outside needs to be cleaned. Dryer functioning as designed."
We serviced a
GE WASHER-TOPLOAD
Model GTW330ASK0WW
Near Garland, TX 75040
Jacob P.
Job Details:
03/22/2021
"Installed previously ordered wire harness, lid lock and control board. Test cycled, all checks ok."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB765FW2
Near McKinney, TX 75070
Jacob P.
Job Details:
03/22/2021
"Customer concern of unit leaking. Filled unit to max capacity, let agitate, drained, let spin. Checked drain hose, inlet hoses, inlet valves, drain pump, pressure hose and tub, no signs of leak. Unable to verify complaint at this time. Unit functioning as designed."
We serviced a
GE RANGE
Model JB645RK4SS
Near Richardson, TX 75081
Jacob P.
Job Details:
03/22/2021
"Installed previously ordered surface elements. Test cycled, all checks ok."
We serviced a
KENMORE DRYER-ELECTRIC
Model 11066132411
Near Dallas, TX 75211
Jacob P.
Job Details:
03/22/2021
"Performed pm check, all checks ok."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB765FW2
Near Dallas, TX 75216
Jacob P.
Job Details:
03/22/2021
"Installed previously ordered suspension rods. Test cycled, all checks ok."
We serviced a
GE WASHER-FRONT LOA
Model GTW460ASJWW
Near Dallas, TX 75217
Jacob P.
Job Details:
03/22/2021
Customer canceled appointment 3/15
We serviced a
KENMORE WASHER-FRONT LOA
Model 11082673710
Near Dallas, TX 75217
Jacob P.
Job Details:
03/22/2021
"Performed pm check, all checks ok."
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB750RCS0
Near Dallas, TX 75214
Jacob P.
Job Details:
03/22/2021
"Customer concern of intermittent small leak. Found door seal worn causing leak. Replaced door seal. Test cycled, all checks ok. ; used 1 154827601 (GASKET) from stock"
We serviced a
GE DRYER-ELECTRIC
Model GTX22EASK0WW
Near Plano, TX 75075
Jacob P.
Job Details:
03/22/2021
"Customer concern of long dry times, no light and door opens the wrong way. Ran air flow test, failed. Removed vent from back of dryer and ran air flow test again, passed. Swapped door. Advised customer that vent from back of dryer to outside needs to be cleaned and this model does not come equipped with a light. Unit functioning as designed."
We serviced a
KENMORE DRYER-ELECTRIC
Model 11065132411
Near Richardson, TX 75081
Jacob P.
Job Details:
03/22/2021
"Performed pm check on dryer, fixed crushed vent. All checks ok."
We serviced a
GE LAUNDRY CENTER
Model GUD27ESSMW
Near Dallas, TX 75204
Jacob P.
Job Details:
03/22/2021
"Customer concern of unit not spinning clothes out and clothes smelling burnt. Found motor tco errors stored. Checked motor function through service mode, all checks ok. Advised customer about proper loading techniques and deep fill option. Unit functioning as designed."
We serviced a
GE WASHER-FRONT LOA
Model GFW550SSN0WW
Near Dallas, TX 75238
Jacob P.
Job Details:
03/22/2021
"Customer concern of unit making draining sounds and running with no load. Found multiple water accessibility errors stored. Checked pressure sensor, checks ok. Inlet valves at proper pressure. Performed firmware update. All checks ok."
We serviced a
LG DRYER-ELECTRIC
Model DLEX8100V
Near McKinney, TX 75070
Jacob P.
Job Details:
03/22/2021
"Customer concern of dryer not heating. Found open hi limit causing no heat. Replaced hi limit and cut off. Ran air flow test, failed. Advised customer that vent from back of dryer to outside needs to be cleaned asap. Unit functioning as designed. ; used 1 6931EL3003D (Hi limit), and 1 6931EL3001F (Cut off) from stock"
We serviced a
GE RANGE
Model JB645RK1SS
Near Irving, TX 75061
Jacob P.
Job Details:
03/22/2021
"Installed previously ordered surface elements. Test cycled, all checks ok."
We serviced a
KENMORE WASHER-TOPLOAD
Model 11025132411
Near Dallas, TX 75233
Jacob P.
Job Details:
03/22/2021
"Performed pm check on washer, all checks ok."
We serviced a
KENMORE DISHWASHER
Model 66513543N410
Near Tacoma, WA 98405
Cameron M.
Job Details:
03/22/2021
"Customer concern is that dishwasher does not heat. Found F7 E1 (heat lockout) and F6 E4 (oversuds) errors stored. Found rinse aid cap laying in bottom of dishwasher causing unit to not use rinse aid. Found excessive amount of suds causing errors and heat Loco out. Ran several rinse cycles to clear suds. Ran diagnostic cycle to clear heat lock out. Cycle tested heater, checks good. Advised to use good quality detergent and rinse aid. Found no other issues."
We serviced a
MAYTAG WASHER-FRONT LOA
Model FAV6800AWW
Near Tacoma, WA 98418
Cameron M.
Job Details:
03/22/2021
"Installed previously ordered lid locks. Cycle tested,all checks good."
We serviced a
KENMORE DISHWASHER
Model 66516032403
Near Spanaway, WA 98387
Cameron M.
Job Details:
03/22/2021
Installed previously ordered door seal. All checks good.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE50M7450W/A3
Near Graham, WA 98338
Cameron M.
Job Details:
03/22/2021
"Customer concern is that dryer makes noise. Found seized rear roller causing noise. Replaced roller,cycle tested 3x. all checks good. ; used 1 DC97-16782A ( DRUM ROLLER) from stock"
We serviced a
KENMORE RANGE
Model 79046783904
Near Tacoma, WA 98404
Cameron M.
Job Details:
03/22/2021
"Installed new board, overlay and temp probe. Tested to 350. All checks good."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model GEW9250PW0
Near University Place, WA 98466
Cameron M.
Job Details:
03/22/2021
Installed new ui board. Cycle tested all checks good.
We serviced a
KENMORE WASHER-TOPLOAD
Model 11029822801
Near Puyallup, WA 98375
Cameron M.
Job Details:
03/22/2021
"Installed previously ordered atc switch. Cycle tested, all checks good"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX700XW0F1E2
Near Eatonville, WA 98328
Cameron M.
Job Details:
03/22/2021
Installed previously ordered control board. Cycle tested 3x all checks good.
We serviced a
LG WASHER-FRONT LOA
Model WM3250HWA
Near Graham, WA 98338
Cameron M.
Job Details:
03/22/2021
"Customer concern is that washer is not balanced and wants door boot installed. Installed custo,Customer, provided door boot (no part warranty) and leveled washer. Cycle tested. All checks good. Advised to keep door boot and glass clean."
We serviced a
KENMORE DRYER-ELECTRIC
Model 11075962401
Near Enumclaw, WA 98022
Cameron M.
Job Details:
03/22/2021
Installed new timer. Cycle tested. All checks good.
We serviced a
MAYTAG WASHER-FRONT LOA
Model MVWC465HW2
Near Buckley, WA 98321
Cameron M.
Job Details:
03/22/2021
Installed new lid lock. Cycle tested. All checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW7300DW0
Near Puyallup, WA 98374
Cameron M.
Job Details:
03/22/2021
"Installed previously ordered rotor and transmission. Cycle tested, all checks good"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE50R5400V/A3
Near Seagoville, TX 75159
Jacob P.
Job Details:
03/19/2021
"Customer concern of unit not heating. Customer advised that previous tech told him that power supply cable ran to machine is not approved and needed to be fixed. Customer installed new cable and now has issues. Found power cord and outlet burnt. Checked all heating components, checks ok. Advised customer that new power cord and outlet need to be installed and possibly need an electrician to verify correct power is ran to machine. Unit functioning as designed."
We serviced a
KENMORE WASHER-TOPLOAD
Model 11025132410
Near Dallas, TX 75216
Jacob P.
Job Details:
03/19/2021
"Performed pm check on washer, all checks ok."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DW5
Near Irving, TX 75061
Jacob P.
Job Details:
03/19/2021
"Customer concern of unit continually adding time on at the end of cycles, and produces an error code. Found error code f0e3 stored (overloading error). Checked suspension rods, checks good. Made sure machine is level. Ran through drain and spin empty, finished cycle. Advised customer about proper loading techniques, unit functioning as designed."
We serviced a
KENMORE DISHWASHER
Model 66513543N410
Near Tacoma, WA 98405
Cameron M.
Job Details:
03/19/2021
"Customer concern is that dishwasher does not heat. Found F7 E1 (heat lockout) and F6 E4 (oversuds) errors stored. Found rinse aid cap laying in bottom of dishwasher causing unit to not use rinse aid. Found excessive amount of suds causing errors and heat Loco out. Ran several rinse cycles to clear suds. Ran diagnostic cycle to clear heat lock out. Cycle tested heater, checks good. Advised to use good quality detergent and rinse aid. Found no other issues."
We serviced a
MAYTAG WASHER-FRONT LOA
Model FAV6800AWW
Near Tacoma, WA 98418
Cameron M.
Job Details:
03/19/2021
"Installed previously ordered lid locks. Cycle tested,all checks good."
We serviced a
WHIRLPOOL WASHER-FRONT LOA
Model WTW5000DW2
Near Coppell, TX 75019
Jacob P.
Job Details:
03/19/2021
"Customer concern of unit not spinning clothes out and making loud sound. Found stripped hub causing no spin. Replaced hub. Performed calibration, all checks ok. ; used 1 W10528947 (HUB) from stock"
We serviced a
GE WASHER-TOPLOAD
Model GTW330ASK3WW
Near Richardson, TX 75080
Jacob P.
Job Details:
03/19/2021
"Customer advised that they have been turning valves on and off so they can use machine while waiting for repair. Customer informed that cold water supply valve has started leaking. Found cold water valve leaking while closed, and worse when open. Installed previously ordered inlet valve. Advised customer that valve is leaking even when closed and has caused damage to wall below valve. Plumber is needed immediately. Left valves turned off."
We serviced a
MAYTAG WASHER-FRONT LOA
Model MHW5500FW1
Near Allen, TX 75013
Jacob P.
Job Details:
03/19/2021
"Customer concern of unit making burning smell and last company out hooked up hot and cold valves wrong. Inspected wire harness, control boards, rotor and stator and hoses, no signs of burns. Ran through quick diagnostic, no burning smell. Swapped inlet hoses. Unable to confirm burning smell at this time. Unit functioning as designed."
We serviced a
KENMORE DISHWASHER
Model 66516032403
Near Spanaway, WA 98387
Cameron M.
Job Details:
03/19/2021
Installed previously ordered door seal. All checks good.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV56H9100EG/A2 01
Near Frisco, TX 75035
Jacob P.
Job Details:
03/19/2021
"Performed pm check, found stuck door switch causing dryer to keep running when door is open. Fixed door switch. Test cycled, all checks ok."
We serviced a
GE DRYER-ELECTRIC
Model DCVH480EK0WW
Near Dallas, TX 75225
Jacob P.
Job Details:
03/19/2021
"Customer concern of long dry times, clothes coming out wet at end of cycle. Ran air flow test, failed. Removed vent and ran air flow test again, yellow. Removed lint filter and ran air flow test again, passed. Advised customer that lint screen needs to be cleaned with soap and water to wash out softener buildup and vent from back of dryer to outside needs to be cleaned. Dryer functioning as designed."
We serviced a
GE WASHER-TOPLOAD
Model GTW330ASK0WW
Near Garland, TX 75040
Jacob P.
Job Details:
03/19/2021
"Installed previously ordered wire harness, lid lock and control board. Test cycled, all checks ok."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB765FW2
Near McKinney, TX 75070
Jacob P.
Job Details:
03/19/2021
"Customer concern of unit leaking. Filled unit to max capacity, let agitate, drained, let spin. Checked drain hose, inlet hoses, inlet valves, drain pump, pressure hose and tub, no signs of leak. Unable to verify complaint at this time. Unit functioning as designed."
We serviced a
GE RANGE
Model JB645RK4SS
Near Richardson, TX 75081
Jacob P.
Job Details:
03/19/2021
"Installed previously ordered surface elements. Test cycled, all checks ok."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE50M7450W/A3
Near Graham, WA 98338
Cameron M.
Job Details:
03/19/2021
"Customer concern is that dryer makes noise. Found seized rear roller causing noise. Replaced roller,cycle tested 3x. all checks good. ; used 1 DC97-16782A ( DRUM ROLLER) from stock"
We serviced a
KENMORE RANGE
Model 79046783904
Near Tacoma, WA 98404
Cameron M.
Job Details:
03/19/2021
"Installed new board, overlay and temp probe. Tested to 350. All checks good."
We serviced a
KENMORE DRYER-ELECTRIC
Model 11066132411
Near Dallas, TX 75211
Jacob P.
Job Details:
03/19/2021
"Performed pm check, all checks ok."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model GEW9250PW0
Near University Place, WA 98466
Cameron M.
Job Details:
03/19/2021
Installed new ui board. Cycle tested all checks good.
We serviced a
KENMORE WASHER-TOPLOAD
Model 11029822801
Near Puyallup, WA 98375
Cameron M.
Job Details:
03/19/2021
"Installed previously ordered atc switch. Cycle tested, all checks good"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX700XW0F1E2
Near Eatonville, WA 98328
Cameron M.
Job Details:
03/19/2021
Installed previously ordered control board. Cycle tested 3x all checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB765FW2
Near Dallas, TX 75216
Jacob P.
Job Details:
03/19/2021
"Installed previously ordered suspension rods. Test cycled, all checks ok."
We serviced a
GE WASHER-FRONT LOA
Model GTW460ASJWW
Near Dallas, TX 75217
Jacob P.
Job Details:
03/19/2021
Customer canceled appointment 3/15
Near DuPont, WA 98327
Cameron M.
Job Details:
03/15/2021
WASHER-TOPLOAD MAYTAG MVWB955FW0
Installed previously ordered main control. Cycle tested in rapid wash and service cycle. Calibrated control. All checks good at this time.
Near DuPont, WA 98327
Cameron M.
Job Details:
03/15/2021
WASHER-TOPLOAD MAYTAG MVWB765FC3
Installed new transmission. Cycle tested. All checks good.
Near Steilacoom, WA 98388
Cameron M.
Job Details:
03/15/2021
RANGE GE JBP90WW1WW
Installed new door lock assembly. All checks good.
Near Gig Harbor, WA 98335
Cameron M.
Job Details:
03/15/2021
DRYER-ELECTRIC LG DLEX7700VE
"Customer concern is that dryer takes to long dry clothes. Preformed an airflow test, failed. Cleaned moisture sensor. Unit has good heat but poor airflow. Found no mechanical issues dryer Preformed per design. Found air duct behind unit partially crushed. Advised customer airvent needs to be cleaned asap."
Near Garland, TX 75044
Jacob P.
Job Details:
03/15/2021
DISHWASHER KENMORE 66513712K601
"Customer concern that unit runs continuously. Checked turbidity sensor, clean. Customer advised cycles normally run over an hour. Advised customer that cycles taking over an hour is normal. Quick cycle will run faster but has lower washing efficiency. Unit functioning as designed."
Near Dallas, TX 75224
Jacob P.
Job Details:
03/15/2021
WASHER-TOPLOAD MAYTAG MVWX655DW1
"Installed previously ordered control board. Test cycled, all checks ok."
Near University Place, WA 98466
Cameron M.
Job Details:
03/15/2021
WASHER-TOPLOAD MAYTAG MAV6057AWW
"Installed new thrust bearing and belt. Cycle tested, all checks good."
Near Tacoma, WA 98404
Cameron M.
Job Details:
03/15/2021
DISHWASHER MAYTAG MDB8951BWS
Installed new console and door latch. Cycle tested. All checks good.
Near Spanaway, WA 98387
Cameron M.
Job Details:
03/15/2021
RANGE LG LRE3083ST/00
"Installed new control board and display board. Cycle tested all all cooktop burners,warming burner and oven elements. All checks good."
Near DuPont, WA 98327
Cameron M.
Job Details:
03/15/2021
WASHER-TOPLOAD MAYTAG MVWB765FC3
Customer concern is that washer making noise after transmission replacement. Found clutch disc tapping magnetic clutch housing causing noise. Shifted housing 1mm forward. Cycle tested. All checks good.
Near Lakewood, WA 98498
Cameron M.
Job Details:
03/15/2021
DISHWASHER SAMSUNG DW80M2020US/AA
Installed new inlet valve. Cycle tested. Found door seal leaking. Seal installed improperly. Installed seal properly. Cycle tested. No leaks. All checks good.
Near Gig Harbor, WA 98335
Cameron M.
Job Details:
03/15/2021
WASHER-TOPLOAD KENMORE 11022332510
Customer concern is that unit does not finish cycle. Found F8e1 (long fill) error stored. Cleaned inlet valve. Cycle tested. Washer working properly. Inlet valve screen is damaged and should be replaced. Needs new inlet valve. Declined new valve at this time.
Near Bonney Lake, WA 98391
Cameron M.
Job Details:
03/15/2021
RANGE KENMORE 79046609500
Installed previously ordered infinite switches and glass top. Cycle tested all checks good.
Near Puyallup, WA 98375
Cameron M.
Job Details:
03/12/2021
DRYER-ELECTRIC GE GTD45EASJ2WS
Customer concern is that dryer makes noise and is tearing clothes. Found mettle debris stuck in drum track causing noise. Removed debris cycle tested could not find any issues in dryer that would cause tearing. Unit operating as designed . Advised to call if issue persists.
Near Tacoma, WA 98409
Cameron M.
Job Details:
03/12/2021
DISHWASHER FRIGIDAIRE n/a
Customer states that dishwasher was serviced the day prior to our arrival. No work done.
Near Dallas, TX 75211
Jacob P.
Job Details:
03/12/2021
WASHER-TOPLOAD GE GTW460ASJ5WW
"Installed previously ordered inlet valve. Test cycled, all checks ok."
Near Dallas, TX 75248
Jacob P.
Job Details:
03/12/2021
DRYER-ELECTRIC GE GTD33EASK0WW
"Customer cummerbund of unit taking a long time to dry and making scraping sound. Found debris stuck in glide bearing causing sound. Removed debris. Ran air flow test, failed. Removed rear vent and ran air flow test again, passed. Advised customer that vent from back of dryer to outside needs to be cleaned asap."
Near Frisco, TX 75035
Jacob P.
Job Details:
03/12/2021
DRYER-ELECTRIC GE GFDS179EH1WW
"Performed pm check on dryer, air flow test failed. Advised customer that vent from back of dryer to outside needs to be cleaned. Unit functioning as designed."
Near Allen, TX 75013
Jacob P.
Job Details:
03/12/2021
COOKTOP GE PGP989SN2SS
Customer concern of right rear valve always open and left rear and right front valves are hard to operate. Found broken valve stem causing valve to always be open and tight valves are hard to open. Needs all new valves. Customer will call in with decision on repair.
Near Mesquite, TX 75150
Jacob P.
Job Details:
03/12/2021
WASHER-TOPLOAD GE GTW485ASJ4WS
"Customer concern of unit not draining, and not filling enough. Tested voltage to drain pump, 120v. Drain pump ohms out of range. Found multiple water level errors stored. Needs new drain pump and control board. Customer declined repair at this time."
Near Spanaway, WA 98387
Cameron M.
Job Details:
03/12/2021
WALL OVEN GE PT956SR1SS
"Installed new fan kit ,cycle tested. All checks good"
Near Orting, WA 98360
Cameron M.
Job Details:
03/11/2021
DRYER-ELECTRIC SAMSUNG DV42H5200EF/A3 01
Customer concern is that dryer quit heating. Ran airflow test faild.failed. found open element causing unit to not heat. Installed new element cycle tested 3x. Advised customer vent needs to be cleaned asap .All checks good.; used 1 DC97-14486A ( ELEMENT ASSEMBLY) from stock
Near Puyallup, WA 98371
Cameron M.
Job Details:
03/11/2021
DISHWASHER MAYTAG MDBH945AWB
"Customer states that she's having no issue with the dishwasher, no work done."
Near Dallas, TX 75229
Jacob P.
Job Details:
03/11/2021
DISHWASHER MAYTAG MDB8969SDH1
Customer concern of start button not working. Found corrosion on control board and control panel wire. Needs new control board and control panel. Advised customer that both parts are factory order and could take awhile arrive. Customer declined repair at this time.
Near Gig Harbor, WA 98335
Cameron M.
Job Details:
03/11/2021
DISHWASHER WHIRLPOOL NOT AVAILABLE
"Installed new spray arms. Since last visit, upper rack adjuster broke causing rack to fall. Installed new adjuster set. All checks good. ; used 1 W10712395 ( ADJUSTER) from stock"
Near Spanaway, WA 98387
Cameron M.
Job Details:
03/11/2021
DISHWASHER WHIRLPOOL WDF520PADM5
Installed new dispenser. Cycle tested. all checks good
Near Plano, TX 75074
Jacob P.
Job Details:
03/10/2021
DRYER-ELECTRIC WHIRLPOOL WED4985EW0
"Performed pm check on dryer, all checks ok."
Near Farmers Branch, TX 75234
Jacob P.
Job Details:
03/10/2021
DRYER-ELECTRIC SAMSUNG DVE45N5300W/A3
"Customer concern of unit not heating. Found open heating element causing no heat. Replaced heating element. Test cycled, all checks ok. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock"
Near Dallas, TX 75248
Jacob P.
Job Details:
03/10/2021
COOKTOP KENMORE 79042732400
Customer concern of broken glass top. Found glass top fractured in multiple places. Needs new glass top. ; ordrng 1 318079396 (Glass top)
Near Eatonville, WA 98328
Cameron M.
Job Details:
03/10/2021
WASHER-TOPLOAD MAYTAG MVWX700XW0F1E2
"Customer concern is that washer is getting stuck in load sensing and making a noise. Found motor humming loudly during load sensing have to unplug unit to get it to stop. Found error F1 E2 (failed motor comtrol) stored. Test ohms for the motor Found it in range, tested capacitor and it tested in range. Found problem to be a relay sticking sending constant voltage to motor causing the motor humming and not allowing the unit to advance in cycle. Needs new control board. Follow up visit on 3/16 1-5; ordrng 1 W10393562 (cntrl-elec)"
Near Bonney Lake, WA 98391
Cameron M.
Job Details:
03/10/2021
DRYER-ELECTRIC WHIRLPOOL WED8500DC3
Customer concern is that dryer does not tumble. Found broken belt causing drum to not turn. Needs new belt and idler pulley. Next appointment 3/22 10-2; ordrng 1 W10849499 (belt) and 1 W10837240 (idler pulley)
Near Enumclaw, WA 98022
Cameron M.
Job Details:
03/10/2021
DRYER-ELECTRIC KENMORE 11075962401
Customer concern is that dryer does not start on some cycle. Found failed timer contacts causing dryer to not start. Needs new timer. Next appointment 3/17 10-2; ordrng 1 WP3976576 (timer)
Near Spanaway, WA 98387
Cameron M.
Job Details:
03/10/2021
WASHER-FRONT LOA SAMSUNG n/a
Customer canceled appointment online. No work done.
Near Buckley, WA 98321
Cameron M.
Job Details:
03/10/2021
WASHER-FRONT LOA MAYTAG MVWC465HW2
Customer concern is that washer will not spin only makes clicking sound. Tested ohms reading from control to lid lock Tested in range. Found failed lid lock causing no spin and noise. Needs new lid lock. Follow up visit on 3/17 10-2pm; ordrng 1 W11307244 (Latch)
Near Puyallup, WA 98374
Cameron M.
Job Details:
03/10/2021
WASHER-TOPLOAD WHIRLPOOL WTW5000DW1
"Customer concern is unit not working. advised that washer is currently operating as per design, after following lows advice of trip and reset circuit breaker. Entered service mode on washer, Found no mechanical issues at this time. All checks good."
Near Tacoma, WA 98406
Cameron M.
Job Details:
03/10/2021
DRYER-ELECTRIC GE GTD42EASJ1WW
Customer concern is that the timer on the dryer broke.found cracked timer knob causing dry to not run. Also found timer very difficult to turn. Needs new knob and timer. Follow up 3/24 1-5; ordrng 1 WE01X24552 (knob main asm) and 1 WE04X24550 (timer) and 1 WH01X24378 (knob options asm)
Near Dallas, TX 75205
Jacob P.
Job Details:
03/10/2021
WASHER-TOPLOAD MAYTAG MVWX655DW1
"Customer concern of unit leaving black marks on clothes. Removed wash plate to check for detergent build up, checks ok. Checked hub, no play in basket. Checked transmission for oil, checks ok. Unable to find cause of unit leaving marks on clothes. Advised customer to call back if problem persists."
Near Tacoma, WA 98404
Cameron M.
Job Details:
03/10/2021
DRYER-ELECTRIC SAMSUNG DV45K6500EV/A3 01
Customer concern is that dryer runs constantly unless door is open. Found stuck motor relay causing drum to run. Needs new main pcb. Advised shelf above dryer needs to be removed prior to service. Next appointment 3/22 1-5; ordrng 1 DC92-01896A (Main pcb)
Near Dallas, TX 75253
Jacob P.
Job Details:
03/10/2021
DRYER-ELECTRIC GE GFD45ESSM1WW
"Installed previously ordered heating element. Test cycled, all checks ok."
Near Dallas, TX 75218
Jacob P.
Job Details:
03/10/2021
DRYER-ELECTRIC GE GTD33EASKWW
Home depot has different servicer
Near Dallas, TX 75248
Jacob P.
Job Details:
03/10/2021
WASHER-TOPLOAD WHIRLPOOL WTW8500DW5
"Customer cummerbund of unit making squealing sound while spinning. Test cycled, no sound. Removed rotor, no signs of wear. Checked hub and wash plate, checks ok. Unable to identify cause of noise. Found service bulletin about dry suspension rod cups causing squealing sound. Lubed suspension rod cups. Advised customer to call back if problem persists."
Near Irving, TX 75061
Jacob P.
Job Details:
03/10/2021
RANGE GE JB645RK1SS
"Customer concern of front right and left rear element not working. Tested voltage to both elements, good voltage to both. Needs new surface elements. ; ordrng 1 WB30X24111 (FR surface element) and 1 WB30T10145 (LR Surface element)"
Near Richardson, TX 75081
Jacob P.
Job Details:
03/10/2021
WASHER-FRONT LOA WHIRLPOOL WTW4816FW2
"Customer concern of unit not filling enough on deep fill wash. Found long fill error stored. Test cycled hot and cold valves, both check ok. Checked pressure hose, all clear. Ran through self diagnostic cycle, all checks ok. Advised customer that only part that could cause this issue is pressure sensor. Needs new control board. ; ordrng 1 W11170319 (Control board)"
Near Garland, TX 75040
Jacob P.
Job Details:
03/09/2021
DRYER-ELECTRIC KENMORE 11065132411
"Performed pm check on dryer, all checks ok."
Near Orting, WA 98360
Cameron M.
Job Details:
03/09/2021
RANGE GE PGS960EEL2ES
Installed new ignitors and burner rail. Cycle tested. All checks good.
Near Mesquite, TX 75149
Jacob P.
Job Details:
03/09/2021
DISHWASHER GE 2213222N414
"Performed pm check on dishwasher, all checks ok."
Near Graham, WA 98338
Cameron M.
Job Details:
03/09/2021
DISHWASHER WHIRLPOOL 3631414597
Installed new pump/sump assembly. Cycle tested 3x all checks good. customer did not want failed part that caused the leak left behind.