Near Steilacoom, WA 98388
Jacob P.
Job Details:
02/08/2021
RANGE SAMSUNG NE59J7850WS/AA
"Installed previously ordered display. Customer concern of temps too high since last visit. Adjusted temps down. Test cycled, temps now in range, all checks ok."
Near Puyallup, WA 98372
Branden W.
Job Details:
02/08/2021
OTHER OTHER ZHS-30-A
Arrived to install fireplace update. NTC connector from main board does not fit into connector on overheat board. Unable to perform update. Advised Lowes. Lowes will reach out to customer.
Near Tacoma, WA 98404
Branden W.
Job Details:
02/08/2021
DISHWASHER WHIRLPOOL WDT730PAHZ0
Customer concern is that dishwasher does not wash. Dishes remain dry and dirty. Found water to dishwasher off. Turned water on. Cycle tested x3. All checks ok.
Near Graham, WA 98338
Jacob P.
Job Details:
02/05/2021
DRYER-ELECTRIC GE GTD65EBPL1DG
"Installed previously ordered control board. Test cycled, all checks ok."
Near Spanaway, WA 98387
Jacob P.
Job Details:
02/05/2021
DRYER-ELECTRIC WHIRLPOOL WED8620HC0
"Installed previously ordered HMI. Test cycled, all checks ok."
Near Puyallup, WA 98375
Jacob P.
Job Details:
02/05/2021
DISHWASHER LG LDP6797BD
"Installed previously ordered door latch. Test cycled, all checks ok."
Near Tacoma, WA 98445
Jacob P.
Job Details:
02/05/2021
WASHER-TOPLOAD MAYTAG MVWC565FW0
"Customer concern of unit leaking. Found water under unit. Inspected all hoses and pumps under washer, no signs of water. Test cycled all components in service mode, no leaks. Ran machine through automatic test mode, checks ok. Filled machine to max water level through service mode, no leaks. Test cycled through rinse and spin, no leaks. No error codes stored. Unable to verify complaint at this time. Advised customer to call back if problem persists."
Near Sumner, WA 98390
Branden W.
Job Details:
02/05/2021
DISHWASHER SAMSUNG DW80M2020US/AA 00
Installed new inlet valve. Cycle tested x5. No leaks. All ops good. ; used 1 43259 (HOSE CLAMP 9/16 X 1 1/4) from stock
Near Tacoma, WA 98406
Jacob P.
Job Details:
02/05/2021
WASHER-FRONT LOA SAMSUNG WF42H5000AW/A2 11
"Customer concern of unit not spinning. Found multiple drain errors stored. Cleaned debris from drain pump filter. Test cycled, all checks ok."
Near Bonney Lake, WA 98391
Jacob P.
Job Details:
02/05/2021
DRYER-ELECTRIC GE DWSR463EG0WW
"Installed previously ordered bearings and knob. Test cycled, all checks ok."
Near Spanaway, WA 98387
Jacob P.
Job Details:
02/05/2021
DRYER-ELECTRIC WHIRLPOOL WED8620HC0
"Installed previously ordered HMI. Test cycled, all checks ok."
Near Tacoma, WA 98445
Jacob P.
Job Details:
02/05/2021
DISHWASHER SAMSUNG DW80R2031US/AA
"Installed previously ordered inlet valve. Test cycled, all checks ok. Left failed part with customer."
Near Tacoma, WA 98404
Jacob P.
Job Details:
02/05/2021
WASHER-FRONT LOA WHIRLPOOL WTW5000DW2
"Installed previously ordered actuator. Test cycled actuator ×3, all checks ok."
Near Tacoma, WA 98406
Jacob P.
Job Details:
02/05/2021
WASHER-FRONT LOA WHIRLPOOL WFW9750WW01
"Installed previously ordered door boot. Test cycled, all checks ok. Left failed part with customer."
Near Tacoma, WA 98407
Jacob P.
Job Details:
02/05/2021
DRYER-ELECTRIC KENMORE 11066752500
"Installed previously ordered rollers. Test cycled, all checks ok."
Near Ruston, WA 98407
Branden W.
Job Details:
02/05/2021
WASHER-FRONT LOA WHIRLPOOL WFW94HEXW2
Customer concern is that washer leaked water. Has not leaked since. Cycle tested numerous times. Only signs of leak found were from rear vent. Advised customer about leak potential. Adfised to run clean cycle more frequently. Washer operating as designed.
Near Gig Harbor, WA 98332
Jacob P.
Job Details:
02/05/2021
DISHWASHER WHIRLPOOL WDF510PAYSA
"Customer concern of unit not draining. Found debris in drain pump causing no drain. Removed debris. Test cycled, all checks ok."
Near Tacoma, WA 98404
Jacob P.
Job Details:
02/05/2021
RANGE KENMORE 9114524190
"Installed previously ordered control board. Customer concern of front right burner not working. Found burnt receptacle causing no contact. Replaced receptacle. Test cycled, all checks ok. ; used 1 330031 (RECEPTABLE ASSY) from stock"
Near Tacoma, WA 98466
Jacob P.
Job Details:
02/03/2021
RANGE SAMSUNG NE59J3420SS/AA 03
"Installed previously ordered convection fan. Test cycled, all checks ok."
Near Lakewood, WA 98498
Jacob P.
Job Details:
02/03/2021
RANGE MAYTAG MER5775QAS
"Installed previously ordered temp probe. Test cycled, all checks ok."
Near Buckley, WA 98321
Branden W.
Job Details:
02/03/2021
DISHWASHER KITCHENAID KDPE334GPS0
Customer concern is that dishwasher will not drain and makes noise. Found clogged airgap causing no drain. Cycle tested dishwasher in rinse cycle and service mode. All checks good.
Near Lakewood, WA 98499
Jacob P.
Job Details:
02/03/2021
DRYER-ELECTRIC GE GTD65EBSJ4WS
"Customer concern of dryer making squealing sound. Customer advised they were out of town for awhile, and the dryer hasn't made the sound since returning. Found debris between front bearing and drum. Removed debris. Test cycled, all checks ok."
Near Puyallup, WA 98372
Jacob P.
Job Details:
02/02/2021
RANGE KENMORE 91136765892
"Customer concern of oven not igniting and surface burners igniting inconsistently. Found broken bake igniter in oven and surface burner bodies dirty causing poor ignition for surface burners. Replaced bake igniter and cleaned burner bodies. Test cycled, all checks ok. ; used 1 WB13K21 (OVEN IGNITER-12' LEAD W/NUTS) from stock"
Near Tacoma, WA 98406
Jacob P.
Job Details:
02/02/2021
DRYER-ELECTRIC GE DSXH43EA3WW
"Installed previously ordered heating element. Test cycled, all checks ok."
Near Spanaway, WA 98387
Jacob P.
Job Details:
02/02/2021
WASHER-TOPLOAD MAYTAG MVWX655DW2
"Customer dimensions of unit going out of balance when washing mixed or heavy loads. Found right rear leveling leg up too high causing machine to be unlevel. Leveled machine. Test cycled with a load, all checks ok."
Near Bonney Lake, WA 98391
Branden W.
Job Details:
02/02/2021
RANGE WHIRLPOOL KGSA906PSS00
Installed new membrane. All buttons working. Unit in garage with no gas hookup. Unable to fully test.
Near Spanaway, WA 98387
Jacob P.
Job Details:
02/02/2021
DRYER-ELECTRIC SAMSUNG DV42H5000EW/A3 01
"Customer concern of unit not heating. Found open heating element causing no heat. Replaced heating element. Test cycled, all checks ok. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock"
Near Lake Tapps, WA 98391
Branden W.
Job Details:
02/02/2021
DRYER-ELECTRIC GE GFD45ESSM1WW
Customer concern that drum seal came off. Reinstalled drum seal. Cycle tested. All checks good at this time.
Near Enumclaw, WA 98022
Branden W.
Job Details:
02/02/2021
WASHER-FRONT LOA SAMSUNG WV60M9900AV/A5 01
Installed new seal guide. Cycle tested. No leaks. All checks good.
Near Graham, WA 98338
Jacob P.
Job Details:
02/02/2021
RANGE MAYTAG MGT8775XW03
"Installed previously ordered valve. Test cycled, all checks ok."
Near Puyallup, WA 98375
Jacob P.
Job Details:
02/02/2021
RANGE WHIRLPOOL WFE540H0ES0
"Installed previously ordered infinite switch and knobs. Test cycled, all checks ok."
Near Tacoma, WA 98444
Branden W.
Job Details:
02/02/2021
DRYER-ELECTRIC MAYTAG MEDC215EW1
Installed new timer and door handle. Cycle tested. All checks good
Near Puyallup, WA 98373
Jacob P.
Job Details:
02/02/2021
DISHWASHER SAMSUNG DW80R2031US/AA 00
"Installed previously ordered inlet valve. Test cycled, all checks ok. Left failed part with customer."
Near Spanaway, WA 98387
Branden W.
Job Details:
02/02/2021
DRYER-ELECTRIC SAMSUNG DV50K7500EV/A3 01
Customer concern is that dryer makes noise unless running a small load. Found seized roller causing noise. Replaced roller assembly. Cleaned and lubed other rollers. Cleaned and calibrated moisture sensors. Cycle tested. All checks good. ; used 1 DC97-16782A (DRUM ROLLER) from stock
Near Orting, WA 98360
Branden W.
Job Details:
02/02/2021
WASHER-FRONT LOA SAMSUNG WF45R6300AV/US
Installed new dispenser drawer and cover. Cycle tested. All checks ok.
Near Gig Harbor, WA 98335
Jacob P.
Job Details:
02/02/2021
DISHWASHER GE GDT580SGF8BB
"Installed previously ordered door seal and spray arm. Customer advised that dishes are no longer drying. Found shorted thermistor causing no heat. Replaced thermistor. Test cycled, all checks ok. ; used 1 WD21X10519 (SWITCH FLOOD) from stock"
Near Gig Harbor, WA 98335
Jacob P.
Job Details:
02/02/2021
DRYER-ELECTRIC WHIRLPOOL WED4815EW1
"Installed previously ordered timer. Test cycled, all checks ok."
Near Gig Harbor, WA 98332
Jacob P.
Job Details:
02/02/2021
DISHWASHER WHIRLPOOL WDF510PPAYSA
"Customer concern of unit not draining. Found debris in drain pump and air gap causing no drain. Removed debris. Test cycled, all checks ok."
Near Tacoma, WA 98406
Jacob P.
Job Details:
02/02/2021
WALL OVEN JENN-AIR JJW2830WW02
"Installed previously ordered cooling fan. Test cycled, all checks ok."
Near Bonney Lake, WA 98391
Branden W.
Job Details:
02/02/2021
DRYER-ELECTRIC SAMSUNG DV40J3000EW/A2 02
Customer concern is that dryer does not heat. Found open heating element causing no heat. Replaced element. Cycle tested. All checks good. Performed airflow test. Test failed. Advised that dryer duct needs to be cleaned asap. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock
Near Bonney Lake, WA 98391
Branden W.
Job Details:
02/02/2021
WASHER-TOPLOAD SAMSUNG WA52M7750AW/A4
Installed new PCB assembly. Cycle tested. All checks good.
Near Tacoma, WA 98405
Branden W.
Job Details:
02/02/2021
WASHER-FRONT LOA GE GFW450SSM1WW
Customer concern is that washer will not spin clothes dry. Found E31 (slow drain error) stored. Found drain pump full of debris causing slow drain and poor spin. Cleaned pump. Cycle tested. All checks good.
Near Spanaway, WA 98387
Jacob P.
Job Details:
02/02/2021
DRYER-ELECTRIC MAYTAG MEDB835DW4
"Customer concern of unit making loud screeching sound. Found debris in blower housing causing sound. Removed debris. Test cycled, all checks ok."
Near University Place, WA 98466
Jacob P.
Job Details:
01/28/2021
DRYER-ELECTRIC SAMSUNG DV361EWBEWR/A3
"Customer concern of dryer not heating. Found open hi limit thermostat causing no heat. Replaced hi limit. Test cycled in air dry, no heat. Ran air flow test, passed. Test cycled temperatures ×3, checks ok. ; used 1 DC96-00887C (Hi limit) from stock"
Near Bonney Lake, WA 98391
Branden W.
Job Details:
01/28/2021
RANGE LG LDE3017ST/00
Installed new display board and touch pad assembly cycle tested all checks good.
Near Puyallup, WA 98372
Branden W.
Job Details:
01/28/2021
WASHER-TOPLOAD MAYTAG MVWC565FW0
Customer concern is that washer sometimes does not start. Cycle tested numerous times. Unable to verify not starting. Cycle tested all components. Washer operating as designed. Advised to call if issue returns.
Near Orting, WA 98360
Branden W.
Job Details:
01/28/2021
DRYER-ELECTRIC SAMSUNG DV330AEW/XAA
Customer concern is that dryer does not heat. Found open heating element causing no heat. Replaced element. Cycle tested. Unit operating as designed. Performed airflow test. Test failed. Advised customer to have dryer duct cleaned ASAP. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock
Near Graham, WA 98338
Branden W.
Job Details:
01/28/2021
DISHWASHER WHIRLPOOL WDT750SAHZ0
Customer concern is that top rack falls down. Found broken rack adjuster. Needs new adjuster kit. Adjuster kit is backordered. Advised it may take awhile to get part. ; ordrng 1 W10712395 (adjuster)
Near Puyallup, WA 98375
Branden W.
Job Details:
01/28/2021
COOKTOP JENN-AIR JGD8430ADS
"Customer concern is that front right burner does not ignite. Found failed ignitor causing no ignition. Screws broke out of burner base. Needs new base, gaskets, ignitors, burner top and screws. Needs auth. ; ordrng 1 74010772 (orifice ho) and 4 WP74010776 (gasket- fi)s and 4 WP74009336 (igntr-surf)s and 1 74007736 (burner asy) and 8 WP8273062 (screw)s"
Near Puyallup, WA 98372
Branden W.
Job Details:
01/28/2021
WASHER-TOPLOAD HOTPOINT HTWP1400F2WW
"Customer concern is that washer bounces and bangs around. Found floor under washer rotted out causing washer to shake. Found failed transmission bearings causing loud spin.found water leaking from the tub seal . Drrive pulley and belt impacting lower washer pan . Needs new transmission, pulley, belt,hut nut, pulley nut. Auth needed. ; ordrng 1 WH38X10019 (washing machine shaf) and 1 WH07X10019 (washing machine driv) and 1 WH01X10302 (washing machine driv) and 1 WH2X1203 (nut pulley) and 1 WH45X10134 (washing machine tub) and 1 WH2X1193 (nut hub)"
Near Tacoma, WA 98406
Jacob P.
Job Details:
01/28/2021
WALL OVEN JENN-AIR JJW2830WW02
"Customer concern of unit shutting off while in use. Found f8e0 error stored (upper cooling fan error). Test cycled components in service mode, needs new upper cooling fan. ; ordrng 1 WPW10273667 (Cooling fan)"
Near Sumner, WA 98391
Branden W.
Job Details:
01/28/2021
DRYER-ELECTRIC SAMSUNG DV45H7000EW/A2 02
Customer concern is that dryer does not heat. Found open thermal cutoff. Replaced element assembly. Cycle tested. All checks good. Airflow test failed. Advised vent must be cleaned and proper airflow restored before use or issue may reoccur. Called for auth. Auth 593791024; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock
Near Tacoma, WA 98466
Jacob P.
Job Details:
01/28/2021
RANGE SAMSUNG NE59J3420SS/AA 03
Customer concern of unit making loud sound. Found convection fan worn causing sound. Needs new convection fan motor. ; ordrng 1 DG96-00110E (Convection motor)
Near Tacoma, WA 98445
Branden W.
Job Details:
01/28/2021
DRYER-ELECTRIC SAMSUNG DV42H5000EW/A3 01
"Customer concern is that dryer does not heat. Found open heating element causing no heat. Also found broken idler pulley and cracked belt. Replaced element, idler pulley and belt. Cycle tested. All checks good. ; used 1 DC93-00634A (IDLER ASSEMBLY), 1 DC97-14486A (ELEMENT ASSEMBLY), and 1 6602-001655 (BELT) from stock"
Near Tacoma, WA 98409
Jacob P.
Job Details:
01/28/2021
RANGE HOTPOINT RB525V4WH
"Customer concern of front right burner not working. Found burnt receptacle causing no heat. Replaced receptacle. Test cycled, all checks ok. ; used 1 330031 (RECEPTABLE ASSY) from stock"
Near Tacoma, WA 98445
Jacob P.
Job Details:
01/28/2021
DISHWASHER SAMSUNG DW80R2031US/AA
Customer concern of drain pump always on and 'normal' light blinking (leak error). Found inlet valve leaking causing error. Needs new inlet valve. Advised customer that part is back ordered and may take awhile to arrive. ; ordrng 1 DD82-01588A (Inlet valve)
Near Tacoma, WA 98406
Jacob P.
Job Details:
01/28/2021
DISHWASHER GE GLD5960N00SS
"Installed previously ordered spray arms, feed tube and wheels. Test cycled, all checks ok."
Near Spanaway, WA 98387
Jacob P.
Job Details:
01/28/2021
DRYER-ELECTRIC WHIRLPOOL WED8620HC0
"Customer concern of dryer not powering on. Tested voltage to user interface, good voltage. Needs new UI.; ordrng 1 W11367342 (HMI)"
Near Gig Harbor, WA 98332
Jacob P.
Job Details:
01/28/2021
DRYER-ELECTRIC KENMORE 11071633610
"Installed previously ordered thermal fuse, thermistor and hi limit. Ran air flow test, all checks ok."
Near Spanaway, WA 98387
Jacob P.
Job Details:
01/28/2021
WASHER-TOPLOAD MAYTAG FAV6800AWW
"Customer concern of unit not advancing cycles. Found unit not sending voltage to drain pump causing no drain. Also found unit has bad bearing. Needs new control board, transmission, clutch, tub, r agitator, l agitator, drain pump and spinner support. Parts are discontinued, ahs to supply parts. ; ordrng 1 25001001 (Control board) and 1 12002211 (Clutch) and 1 25001199 (Tub) and 1 25001144 (R Agitator) and 1 25001145 (L agitator) and 1 25001057 (Spinner support) and 1 WP25001052 (Drain pump) and 1 25001089 (Transmission)"
Near Tacoma, WA 98404
Jacob P.
Job Details:
01/28/2021
DISHWASHER WHIRLPOOL WDT750SAHZ0
"Customer concern of broken wheel on upper rack. Found broken adjusters causing upper rack to fall. Replaced adjusters. Test cycled, all checks ok. ; used 1 W10712395 (ADJUSTER) from stock"
Near DuPont, WA 98327
Jacob P.
Job Details:
01/28/2021
WASHER-TOPLOAD MAYTAG MVWB955FW0
"Customer concern of drain error. Test cycled machine in service mode, unit drains. Ran machine through diagnostics, checks ok. Ran machine calibration. Test cycled with a load, all checks ok. Unable to verify issue at this time. Advised customer to call back if problem persists."
Near Spanaway, WA 98387
Jacob P.
Job Details:
01/28/2021
DISHWASHER KENMORE 66513032K112
"Installed previously ordered wash pump. Test cycled, found unit leaking from seal. Needs new seal. ; ordrng 1 WPW10538166 (Seal)"
Near Spanaway, WA 98387
Jacob P.
Job Details:
01/28/2021
WASHER-TOPLOAD MAYTAG MVWC555DW0
"Customer concern of unit not spinning. Found worn hub causing basket not to spin. Tried to remove wash plate to inspect hub, unable to remove wash plate. Needs new hub and wash plate. Wash plate is back ordered, Ahs to supply parts. ; ordrng 1 W10528947 (Hub) and 1 W10902814 (Wash plate), states that autho needed"
Near Puyallup, WA 98375
Jacob P.
Job Details:
01/28/2021
DISHWASHER WHIRLPOOL WDT720PADM2
"Customer concern of heating element melting bottom of tub and not draining. Found debris in air gap causing no drain. Removed debris. Test cycled, unit drains. Found heating element warped and melting into tub. Needs new tub. Part is back ordered, Ahs to supply parts.; ordrng 1 W10804026 (Tub)"
Near Orting, WA 98360
Branden W.
Job Details:
01/28/2021
DISHWASHER GE GDF570SGF8BB
Customer concern is that dishwasher makes loud pitched squealing noise when running. Found wash pump has bad bearing causing noise. Ordering new wash pump. Next appointment 2/5 18-12; ordrng 1 WD26X23258 (pump wash kit)
Near Enumclaw, WA 98022
Branden W.
Job Details:
01/28/2021
DRYER-ELECTRIC SAMSUNG DV45K6200EW/A3 02
"Customer concern is that dryer drum seal came off and dryer makes loud noise. Found all 4 drum rollers seized, found drum seal worn through causing drum to rub through front bulkhead and blower housing. Needs new drum, front bulkhead, rollers and blower housing. Front bulkhead is discontinued. Called Lowes support. Advised part is discontinued. Per Lowes support, dc97-5984c; ordrng 1 DC97-14849M (Drum assembly) and 1 DC97-15984C (Front bulkhead) and 4 DC97-16782A (Roller assembly)s and 1 DC93-00101N (Motor with blower housimg)"
Near Graham, WA 98338
Branden W.
Job Details:
01/28/2021
DRYER-ELECTRIC SAMSUNG DV42H5200EWA3 01
Customer concern is that dryer overheats and produces HE (overheat) error. Cycle tested numerous times. Temps in range. HE error stored. Per STG. Needs new main board and thermistor. Ordering parts. Next appointment 2/8 8-12; ordrng 1 DC32-00007A (thermistor) and 1 DC92-00669Y (Main PCB)
Near Puyallup, WA 98375
Jacob P.
Job Details:
01/28/2021
WASHER-TOPLOAD MAYTAG MVWB835DW4
Customer concern of lid cracked and unit making buzzing sound when agitating. Advised customer sound is power being applied to stator to make rotor turn. Found hinge on lid cracked. Needs new lid.; ordrng 1 W11259006 (Lid)
Near Gig Harbor, WA 98332
Jacob P.
Job Details:
01/26/2021
DISHWASHER KITCHENAID KUDW02FRSS1
"Customer concern of unit flashing lights. Found unit has shorted keypad. Needs new control panel. Part is discontinued, ahs to supply parts. ; ordrng 1 WP8572500 (Control panel)"
Near Gig Harbor, WA 98335
Jacob P.
Job Details:
01/26/2021
DISHWASHER GE GDT580SGF8BB
"Customer concern of unit not draining and overflowing. Test cycled drain multiple times, checks ok. Found service bulletin from GE, lower spray arm is separated and causing splash out the door. Also found worn door seal causing leak. Needs new lower spray arm and door seal. ; ordrng 1 WD22X26621 (Lower spray arm) and 1 WD08X22095 (Door seal)"
Near Tacoma, WA 98404
Jacob P.
Job Details:
01/26/2021
WASHER-FRONT LOA WHIRLPOOL WTW5000DW2
"Customer concern of unit not agitating. Tested in service mode, found actuator not shifting between spin and agitate. Found good voltage to actuator, needs new actuator. Advised customer that part is out of stock and may take awhile to arrive. ; ordrng 1 W10913953 (Actuator), states that autho needed"
Near Spanaway, WA 98387
Branden W.
Job Details:
01/26/2021
WASHER-FRONT LOA SAMSUNG WF45K6500AV/A2 11
Customer concern is that washer leaks from the door where the seal is torn. Found torn door boot causing leak. Ordered new boot. Next appointment is 2/2 8-12; ordrng 1 DC97-19755B (ASSY DIAPHRAGM)
Near Gig Harbor, WA 98335
Jacob P.
Job Details:
01/26/2021
DRYER-ELECTRIC WHIRLPOOL WED4815EW1
Customer concern of dryer not shutting off. Found timer not advancing causing dryer to run indefinitely. Needs new timer. ; ordrng 1 WPW10185982 (Timer)
Near Tacoma, WA 98405
Jacob P.
Job Details:
01/26/2021
DISHWASHER WHIRLPOOL WDTA50SAHZ0
Customer concern of unit not washing. Found good voltage to wash pump but no water movement. Needs new wash pump. Advised customer that part is currently back ordered and may take awhile to arrive. ; ordrng 1 W11084656 (Wash pump)
Near Puyallup, WA 98375
Jacob P.
Job Details:
01/26/2021
DISHWASHER LG LDP6797BD
Customer concern of unit not always starting and sometimes stopping in the middle of the cycle. Found unit thinks door is opening/opening. Needs new control board and door latch. ; ordrng 1 AGM76209501 (Door latch) and 1 AGM76429503 (Control board)
Near Puyallup, WA 98371
Branden W.
Job Details:
01/26/2021
DRYER-ELECTRIC SAMSUNG DVE52M7750V/A3
Customer concern is that dryer runs constantly unless unplugged or door is opened. Found stuck relay causing constant voltage to motor. Needs new main control board. Advised part is back ordered and may take awhile to get. ; ordrng 1 DC92-01729Q (ASSY PCB MAIN)
Near Gig Harbor, WA 98332
Jacob P.
Job Details:
01/26/2021
RANGE KITCHENAID KSEG950ESS1
"Installed previously ordered control board. Test cycled, all checks ok."
Near South Hill, WA 98374
Branden W.
Job Details:
01/26/2021
WASHER-TOPLOAD SAMSUNG WA45H7000AW/A2 02
Installed new control and lid switch. Cycle tested with a load. All checks good.
Near Puyallup, WA 98373
Branden W.
Job Details:
01/26/2021
WASHER-TOPLOAD MAYTAG MVWB765FW3
"Customer concern is that washer makes noise while agitating. Cycle tested with load of towels. No abnormal noises heard. Did find 2 coins between agitator and basket. This is probable cause of noise. Removed coins, cycle tested through quick wash. All checks good."
Near Tacoma, WA 98407
Branden W.
Job Details:
01/26/2021
RANGE SAMSUNG NE58F9500SS/AA 05
Installed new convection fan motors. Cycle tested. All checks good.
Near Lake Tapps, WA 98391
Branden W.
Job Details:
01/26/2021
DISHWASHER GE GDT655SMJ0ES
Customer concern is that dishwasher does not power on. Found unit in CSM lockout. Found no mechanical cause of lockout. All components test good. Updated software to prevent CSM tripping per GE.
Near Fox Island, WA 98333
Jacob P.
Job Details:
01/26/2021
WASHER-FRONT LOA LG WM2487HWM
"Customer concern of unit not spinning clothes out enough in delicate cycle. Test cycled machine, unit reaching target rpms. Ran machine through diagnostic and calibration, all checks ok."
Near Gig Harbor, WA 98332
Jacob P.
Job Details:
01/26/2021
DRYER-ELECTRIC KENMORE 11068062801
"Installed previously ordered heating element and thermistor. Test cycled, all checks ok."
Near Tacoma, WA 98404
Jacob P.
Job Details:
01/26/2021
DISHWASHER MAYTAG MDB8989SHZ0
"Customer concern of unit not washing. Found loose connection to wash pump on control board. Secured connection. Test cycled, all checks ok."
Near Spanaway, WA 98387
Jacob P.
Job Details:
01/26/2021
WASHER-TOPLOAD WHIRLPOOL WTW6340WW0
"Installed previously ordered bearing kit. Test cycled, all checks ok."
Near Puyallup, WA 98371
Branden W.
Job Details:
01/26/2021
RANGE JENN-AIR JDS9865BDP23
Installed new control board. Cycle tested. All checks good.
Near Puyallup, WA 98375
Branden W.
Job Details:
01/26/2021
DISHWASHER SAMSUNG DW80M955OUG/AA
"Customer concern is that dishwasher makes grinding noise at start of cycle then shuts down. After customer diagnostic, unit now leaks. Found failed water wall motor causing noise and unit to not run, found inlet hose leaking. Needs new water wall motor, sensor and fill hose. Unable to further diagnose without being able to run dishwasher. Declined to repair at this time."
Near Lakewood, WA 98499
Jacob P.
Job Details:
01/26/2021
RANGE SAMSUNG NX58M6850SG/AA
"Installed previously ordered sub pcb. Test cycled upper cooling fan in self clean mode, checks ok. Test cycled lower cooling fan in broil, checks ok."
Near Gig Harbor, WA 98335
Jacob P.
Job Details:
01/26/2021
DISHWASHER GE DDT595SGJ2BB
"Customer concern that top spray arm came unmounted. Reinstalled spray arm. Test cycled, all checks ok."
Near Tacoma, WA 98405
Jacob P.
Job Details:
01/26/2021
LAUNDRY CENTER KENMORE 2661532413
"Customer concern of unit intermittently filling indefinitely, never fully fills. Found drain hose too far into wall causing siphon. Secured drain hose at proper depth. Test cycled, all checks ok."
Near Tacoma, WA 98407
Jacob P.
Job Details:
01/26/2021
DISHWASHER KITCHENAID KUDR01TJWH0
"Installed previously ordered upper spray arm. Test cycled, all checks ok."
Near Federal Way, WA 98023
Branden W.
Job Details:
01/26/2021
RANGE KENMORE 79094038702
Installed bake element and infinite switch previous tech ordered. Cycle tested. All checks good.
Near Orting, WA 98360
Branden W.
Job Details:
01/26/2021
DRYER-ELECTRIC GE DJXR433EG7WW
"Installed new knob, back panel and front console. All checks good."
Near Orting, WA 98360
Branden W.
Job Details:
01/22/2021
WASHER-TOPLOAD MAYTAG MVWX500XW0
"Installed new transmission. New hub was missing hold down clip. Instalped hub from truck stock. Apso found defective actuator. Replaced actuator. Recalibrated. Unable to fully test as there is a new washer in its place. ; used 1 W10528947 (HUB), and 1 WPW10006355 (ACTUATOR) from stock"
Near Spanaway, WA 98387
Jacob P.
Job Details:
01/22/2021
RANGE LG LRE3061BD/00
"Customer concern of unit taking too long to preheat. Found connector to broil element burnt causing no heat. Replaced connector to element. Test cycled, all checks ok."
Near Orting, WA 98360
Branden W.
Job Details:
01/22/2021
RANGE WHIRLPOOL RF362LXSS 0
Installed new screws. All checks good.
Near Puyallup, WA 98373
Jacob P.
Job Details:
01/22/2021
RANGE GE JBP24W0K4WW
"Installed previously ordered bake element. Test cycled, all checks ok."
Near Lake Tapps, WA 98391
Branden W.
Job Details:
01/22/2021
DISHWASHER LG LDT5678ST
Installed new door latch. Cycle tested x21. All checks good.
Near Gig Harbor, WA 98335
Jacob P.
Job Details:
01/22/2021
DRYER-ELECTRIC SAMSUNG DV52J8700EW/A2
"Customer concern of unit making loud sound. Found seized idler pulley and rear rollers, and loose motor clamp causing motor to rattle. Replaced idler pulley, cleaned and lubed rear rollers, and tightened motor clamp. Test cycled, all checks ok. ; used 1 DC93-00634A (IDLER ASSEMBLY) from stock"