Near Gig Harbor, WA 98335
Jacob P.
Job Details:
01/22/2021
DISHWASHER WHIRLPOOL WDT750SAHZ0
"Customer concern of no power to dishwasher. Tested voltage to dishwasher, 79v. Advised customer of improper voltage supplied to unit. Hooked test cord up to dishwasher and test cycled all components, checks ok. Advised customer that electrician is needed."
Near Tacoma, WA 98404
Jacob P.
Job Details:
01/22/2021
RANGE KENMORE 9114524190
Customer concern of clock not working. Found control board buttons functional but no display. Needs new control board. Advised customer that control board is special order part and may take awhile to arrive. ; ordrng 1 WB50T10048 (Control board)
Near Bonney Lake, WA 98391
Branden W.
Job Details:
01/22/2021
WASHER-TOPLOAD KENMORE 11027632600
Installed new motor and coupler. Cycle tested. Alo checks good.
Near Tacoma, WA 98404
Jacob P.
Job Details:
01/22/2021
DISHWASHER GE GLD4200M15BB
Customer concern of debris in upper spray arm. Found debris in upper and lower spray arms. Needs new spray arms. ; ordrng 1 WD22X10047 (Lower spray arm) and 1 WD22X10046 (Upper spray arm)
Near Bonney Lake, WA 98391
Branden W.
Job Details:
01/22/2021
DISHWASHER GE GDF520PGD6WW
Customer concern is that dishwasher does not drain or heat. Found failed thermistor in flood switch causing heating element to not turn on. Replaced flood switch. Cycle tested drain pump x25. Drains fine everything. Unable to verify dishwasher not draining. All checks good at this time. ; used 1 WD21X10519 (SWITCH FLOOD) from stock
Near Puyallup, WA 98371
Branden W.
Job Details:
01/22/2021
DRYER-ELECTRIC SAMSUNG DVE45R6100W/A3
Installed main control previous tech ordered. Cycle tested. All ops good. Advised about loading and cycle selection.
Near Spanaway, WA 98387
Branden W.
Job Details:
01/22/2021
RANGE GE JB745EF1ES
Installed new board and overlay. Cycle tested. All checks good.
Near Tacoma, WA 98446
Jacob P.
Job Details:
01/22/2021
WASHER-FRONT LOA MAYTAG MHW6000XW2
"Installed previously ordered Mcu. Test cycled, all checks ok."
Near University Place, WA 98466
Jacob P.
Job Details:
01/22/2021
RANGE WHIRLPOOL WFG540H0ES1
"Installed previously ordered knobs. Found valve stem for left rear burner twisted. Needs new valve. ; ordrng 1 WPW10279614 (LR valve), states that autho needed"
Near Tacoma, WA 98406
Jacob P.
Job Details:
01/22/2021
DRYER-ELECTRIC GE DSXH43EA3WW
Customer concern of unit not heating. Found open heating element causing no heat. Needs new heating element. ; ordrng 1 WE14X10015 (Heating element)
Near Bonney Lake, WA 98391
Branden W.
Job Details:
01/22/2021
WASHER-TOPLOAD SAMSUNG WA52M7750AW/A4
Customer concern is that washer will not power on. Found 120v to main board. No response. Needs new board assembly. Part shows out of stock. Advised it may take awhile to get part. ; ordrng 1 DC92-02005A (ASSY KIT PCB)
Near Fife, WA 98424
Branden W.
Job Details:
01/22/2021
WASHER-FRONT LOA MAYTAG MVWB835DW4
Installed previously ordered suspension rods. Cycle tested with a load. All checks good.
Near South Hill, WA 98374
Branden W.
Job Details:
01/22/2021
DRYER-ELECTRIC SAMSUNG DV419AGW/XAA
"Customer concern is that dryer will not start cycle. Found open thermal fuse causing dryer to not start a cycle. Replaced fuse, vacuumed inside of dryer. Cycle tested. All checks ok. Performed airflow test. Test failed. Advised to have dryer duct cleaned asap or issue may reoccur. ; used 1 DC47-00016A (THERMAL FUSE) from stock"
Near Lake Tapps, WA 98391
Branden W.
Job Details:
01/22/2021
DRYER-ELECTRIC WHIRLPOOL GEW9250PW0
Customer concern is that when using dryer. Laundry room gets humid. Found mice have eaten through dryer ducting. No issues with dryer. Advised to have an exterminator and duct cleaning company out to resolve issues.
Near Tacoma, WA 98443
Branden W.
Job Details:
01/22/2021
WASHER-FRONT LOA WHIRLPOOL WFW8300SW05
Installed new drain pump. Cycle tested. All checks good.
Near Tacoma, WA 98405
Jacob P.
Job Details:
01/22/2021
DISHWASHER SAMSUNG DW80K5050US/AA 02
"Installed previously ordered sump seal. Test cycled, all checks ok. Left failed part with customer."
Near Tacoma, WA 98443
Jacob P.
Job Details:
01/22/2021
RANGE KENMORE 9119354190
"Installed previously ordered hinges. Test cycled, all checks ok."
Near Puyallup, WA 98373
Branden W.
Job Details:
01/22/2021
WASHER-TOPLOAD WHIRLPOOL WTW6200VW0
Installed new bearing. Cycle tested. All checks good. Advised to let sit overnight for glue on seal to dry.
Near Spanaway, WA 98387
Branden W.
Job Details:
01/22/2021
DRYER-ELECTRIC SAMSUNG DV52G8700EP/A2 01
Installed new drum and rollers. Found seized idler pulley. Replaced pulley. Cycle tested. All checks good. ; used 1 DC93-00634A (IDLER ASSEMBLY) from stock
Near Spanaway, WA 98387
Jacob P.
Job Details:
01/22/2021
DISHWASHER SAMSUNG DW80M9550UG/AA
"Installed previously ordered door seal. Test cycled, all checks ok."
Near Tacoma, WA 98407
Jacob P.
Job Details:
01/20/2021
DISHWASHER KITCHENAID KUDR01TJWH0
Customer concern of top spray arm coming off. Found loose spray arm falling off. Needs new top spray arm. Collected $75 deductible via check. ; ordrng 1 8193504 (Top spray arm)
Near Spanaway, WA 98387
Jacob P.
Job Details:
01/20/2021
WASHER-FRONT LOA WHIRLPOOL GHW9400PT
"Performed pm check on washer, all checks ok."
Near Puyallup, WA 98375
Jacob P.
Job Details:
01/20/2021
RANGE SAMSUNG NE58K9500SG
"Installed previously ordered micro switch. Test cycled, all checks ok."
Near Tacoma, WA 98406
Jacob P.
Job Details:
01/20/2021
RANGE JENN-AIR SVE47500B
"Installed previously ordered control board. Test cycled, all checks ok."
Near Tacoma, WA 98467
Jacob P.
Job Details:
01/20/2021
DISHWASHER SAMSUNG DW80N3030UWAA 00
"Installed previously ordered inlet valve. Test cycled, all checks ok. Left failed part with customer."
Near Tacoma, WA 98444
Branden W.
Job Details:
01/20/2021
DRYER-ELECTRIC MAYTAG MEDC215EW1
Customer concern is that dryer timer does not shut off or advance. And door handle is broken. Found 240vac to timer. Timer does not advance. Needs new timer and door handle. Next appointment is 1/29 8-12; ordrng 1 WPW10185982 (timer) and 1 W10861225 (handle)
Near Puyallup, WA 98371
Branden W.
Job Details:
01/20/2021
WASHER-TOPLOAD SAMSUNG WA45H7000AW/A2
Customer concern is that washer leaks and produces 4E (no water) error. Found pressure hose disconnected from tub causing leak and error. Connected hose. Cycle tested. No leaks. No errors. Did find worn suspension rods causing tub to jump around and poor spin. Needs new suspension rods. Cutomer declined to repair at this time.
Near Steilacoom, WA 98388
Jacob P.
Job Details:
01/20/2021
DISHWASHER WHIRLPOOL WDT750SAHZ0
"Customer concern of dishwasher not powering on. Found gfi switch to unit tripped. Reset gfi switch. Test cycled, all checks ok."
Near Graham, WA 98338
Branden W.
Job Details:
01/20/2021
RANGE MAYTAG MGT8775XW03
Customer concern is that range is making buzzing noise since power outage and front right burner does not operate. Reset range. No buzzing present. Found burner valve stuck causing it to not work. Needs new valve. ; ordrng 1 WPW10206288 (valve-brnr)
Near DuPont, WA 98327
Jacob P.
Job Details:
01/20/2021
RANGE LG LRE30453ST/01
"Installed previously ordered control panel. Test cycled, all checks ok."
Near Graham, WA 98338
Branden W.
Job Details:
01/20/2021
WASHER-FRONT LOA SAMSUNG WF42H5000AW/A2 01
Customer concern is that washer will not spin or drain and produces SUD and 5E (not draining) errors. Found drain pump filter clogged with debris causing no drain or spin and errors. Cleaned filter. Cycle tested. All checks good.
Near Tacoma, WA 98446
Jacob P.
Job Details:
01/20/2021
WASHER-FRONT LOA MAYTAG MHW6000XW2
"Customer concern of F6 E1 error (ccu to mcu error). Found good voltage to mcu, needs new mcu.; ordrng 1 WPW10374126 (MCU)"
Near Spanaway, WA 98387
Jacob P.
Job Details:
01/20/2021
DISHWASHER AMANA ADB1500AWS
"Installed previously ordered latch and spray arm. Test cycled, all checks ok."
Near Tacoma, WA 98445
Jacob P.
Job Details:
01/20/2021
DRYER-ELECTRIC SAMSUNG DVE50R5200W/A3
Customer concern of door not staying shut during cycle. Found loose door catch not holding door shut. Also found torn door seal. Needs new door catch and door assy. Door catch is discontinued and door assy is out of stock. ; ordrng 1 DC97-16970B (Door catch) and 1 DC97-18996B (Door assy)
Near Lakewood, WA 98499
Jacob P.
Job Details:
01/20/2021
RANGE SAMSUNG NX58M6850SG/AA
"Customer concern of CA2 error. Found assist motor functioning as designed, cooling fan has no operation. Tested voltage to cooling fan, 0v. Needs new sub pcb.; ordrng 1 DE92-03963A (Sub pcb)"
Near Sumner, WA 98391
Branden W.
Job Details:
01/20/2021
DISHWASHER GE GDF520PGJ2BB
Customer concern is that dishwasher does not drain and is plugged . Found disposal plug not knocked out by plumber causing no drain. Knocked out disposal plug cycle tested x3. All checks good.
Near Orting, WA 98360
Branden W.
Job Details:
01/20/2021
DRYER-ELECTRIC GE DJXR433EG7WW
"Customer concern is that dryer start switch is broken. Found console mounting for the start switch broken causing switch to fall out of the housing. Needs new console, knob, rear panel and screws. Next appointment is 1/25 1-5; ordrng 1 WE19M1481 (rear panel) and 4 WE2M173 (screw console)s and 1 WE19M1494 (back. asm) and 1 WE01X20375 (control knob)"
Near Sumner, WA 98390
Branden W.
Job Details:
01/20/2021
WASHER-TOPLOAD SAMSUNG WA52M7750AV/A4 01
Customer concern washer will not power on found washer fails to power on found 120vac to main board. Main board and user board not communicating. Per SGT need to replace main board assembly. Part is factory order and may take awhile to receive. ; ordrng 1 DC92-02005A (Main pcb assembly)
Near Puyallup, WA 98375
Branden W.
Job Details:
01/20/2021
WASHER-TOPLOAD MAYTAG MVWB765FC2
"Customer concern is that washer makes noise intermittently. Found debris between agitator and basket causing noise. Removed debris. Cycle tested. All checks good. Adcised to call if any noises persist. ; (created new UIS, deleted prior attachment to UisID 2558)"
Near South Hill, WA 98374
Branden W.
Job Details:
01/20/2021
WASHER-TOPLOAD SAMSUNG WA45H7000AW/A2 02
Customer concern is that washer will not power on. Found washer powers on but does not start cycle. Tested lid switch at control. Control not sensing lid is closed and lid latch ohms out of range needs new main control and lid switch.Next appointment is jan 22nd 8-12; ordrng 1 DC92-01625B (Main pba) and 1 DC34-00025E (Lid lock)
Near Spanaway, WA 98387
Branden W.
Job Details:
01/20/2021
WASHER-TOPLOAD MAYTAG MVWC565FW
Customer concern is that washer will not spin or wash. Found F7-e5 f7-e1 errors stored. Found motor pulley stripped causing belt to come off and unit to not operate. Needs new belt and motor. Advised part may be delayed as it shows out of stock. ; ordrng 1 WPW10006384 (drive belt) and 1 W11026785 (Washer motor)
Near Eatonville, WA 98328
Branden W.
Job Details:
01/20/2021
DRYER-ELECTRIC GE GFD49ERSK0WW
Installed previously ordered parts. Cycle tested. All checks good.
Near Tacoma, WA 98408
Branden W.
Job Details:
01/20/2021
DRYER-ELECTRIC SAMSUNG DV42H5200EP/A3 03
Customer concern is dryer makes squealing noise and grinding noise during operation. Found two failed rollers causing in noise. Replaced rollers. Cycle tested. All checks good. ; used 2 DC97-16782A (DRUM ROLLER) from stock
Near Bonney Lake, WA 98391
Branden W.
Job Details:
01/20/2021
RANGE LG LDE3017ST/00
Customer concern is that several buttons on the touchPad to not respond and several display segments are out. Needs new TouchPad and display. Next appointment is 1/26 10-2; ordrng 1 AGM73349001 (TouchPad assembly) and 1 EAJ62608104 (Display board)
Near Graham, WA 98338
Branden W.
Job Details:
01/20/2021
WASHER-TOPLOAD SAMSUNG WA48H7400AW/A2 02
"Customer concern washer makes squealing noise and occasionally goes out of balance. Cycle tested with load of towels. Balancing components check good found noise comes from rusted suspension rod mounts. Washer has a lot of rust on top and in cabinet. Need outer cabinet assembly, top panel, hinges and dispenser. Needs auth ; ordrng 1 DC61-03263A (Outer cabinet) and 1 DC63-01418A (COVER TOP) and 2 DC97-16923D (ASSY HINGE)s and 1 DC97-16972A (ASSY DRAWER BLEACH) and 2 DC61-03426A (GUIDE-PIN)s"
Near Spanaway, WA 98387
Jacob P.
Job Details:
01/15/2021
DISHWASHER KENMORE 66513032K112
"Customer concern of spray arms not rotating. Found wash pump not turning on, good voltage to wash pump. Needs new wash pump. Advised customer that part is out of stock and may take awhile to arrive. Collected $75 deductible via cc.; ordrng 1 WPW10510667 (Wash pump)"
Near Puyallup, WA 98373
Jacob P.
Job Details:
01/15/2021
RANGE GE JBP24W0K4WW
Customer concern of unit not heating. Found open bake element causing no heat. Needs new bake element. ; ordrng 1 WB44T10010 (Bake element)
Near Lakewood, WA 98498
Jacob P.
Job Details:
01/15/2021
RANGE MAYTAG MER5775QAS
"Installed previously ordered control, still no heat. Found temp probe ohms out of range causing no heat. Needs new temp probe. Fahw to provide part. Autho number 2097482178.; O-emld tckt"
Near Tacoma, WA 98406
Jacob P.
Job Details:
01/15/2021
DISHWASHER GE GLD5960N00SS
"Customer concern of unit not cleaning dishes. Found lower rack wheels broken causing rack to fall onto lower spray arm and keep it from moving. Also found debris plugged in upper and lower spray arms. Also found feed tube bent causing upper spray arm to not seat properly. Needs new lower rack wheels, upper and lower spray arms, and feed tube. ; ordrng 1 WD35X21038 (Rack wheels) and 1 WD22X10047 (Lower spray arm) and 1 WD22X10046 (Upper spray arm) and 1 WD12X10057 (Feed tube)"
Near Bonney Lake, WA 98391
Branden W.
Job Details:
01/15/2021
WASHER-TOPLOAD KENMORE 11027632600
"Customer concern is that washer will not spin. Found motor shaft stripped at motor coupler. Needs new motor and coupler. Next appointment 1/21 10-2; ordrng 1 WP661600 (drive motor), used 1 285753A (COUPLING,MOTOR) from stock"
Near Graham, WA 98338
Branden W.
Job Details:
01/15/2021
DRYER-ELECTRIC WHIRLPOOL WED8200YW0
Customer concern is that dryer makes squealing noise. Found worn idler pulley causing noise. Replaced pulley. Vacuumed inside of dryer. Cycle tested. All checks good. ; used 1 WPW10547292 (PULLEY-IDR) from stock
Near Lakewood, WA 98498
Jacob P.
Job Details:
01/15/2021
DISHWASHER WHIRLPOOL DU840CWDB5
"Customer concern of rusted racks and leaking. Found upper and lower rack rusted causing dishes to fall in between racks. Also found debris in spray arm and worn door seal causing leak. Needs new upper and lower rack, spray arm and door seal. Door seal is currently out of stock, FAHW to supply parts. ; ordrng 1 W10161215 (Lower dish rack) and 1 W11169039 (Upper rack) and 1 WPW10164258 (Lower spray arm) and 1 WPW10509257 (Door seal)"
Near Graham, WA 98338
Branden W.
Job Details:
01/15/2021
WASHER-FRONT LOA SAMSUNG WF50K7500AV/A2
"Customer concern is that washer will not spin. Found failed rear bearing causing basket play and loud spin cycle. Needs new rear tub, basket assembly and front shocks. ; ordrng 1 DC97-19681A (ASSY SEMI TUB BACK) and 1 DC97-19268A (ASSY DRUM) and 2 DC66-00470A (DAMPER SHOCK;FRONT)s"
Near Spanaway, WA 98387
Branden W.
Job Details:
01/15/2021
RANGE GE JB745EF1ES
Customer concern is that range is smoking when using the oven. Found shorted relay on control board causing electrical burning smell. Needs new control board.Next appointment 1/21 1-5; ordrng 1 WB27X25357 (control board t012 e) and 1 WB27X20097 (faceplate graphics)
Near DuPont, WA 98327
Jacob P.
Job Details:
01/15/2021
RANGE LG LRE30453ST/01
Customer concern of start button not working. Found shorted control panel causing start button not to work. Needs new control panel. ; ordrng 1 383EW1N006N (Control panel)
Near University Place, WA 98466
Jacob P.
Job Details:
01/15/2021
RANGE WHIRLPOOL WFG540H0ES1
Customer concern of cracked knob shafts. Needs new knobs. Advised customer that knobs are factory order part and may take awhile to arrive. ; ordrng 5 W10766544 (Knob)s
Near Tacoma, WA 98446
Branden W.
Job Details:
01/15/2021
WASHER-TOPLOAD SAMSUNG WA52J8700AP/AA 11
Customer concern is that washer will not spin. Found motor rotor hub stripped causing no spin. Needs new rotor. Next appointment 1/19 8-12; ordrng 1 DC31-00125C (Rotor)
Near Puyallup, WA 98371
Branden W.
Job Details:
01/15/2021
WASHER-TOPLOAD WHIRLPOOL WTW6200VW0
Customer concern is that washer makes a knocking noise in spin cycle. Found tub bearings failing. Needs new bearing kit. Next appointment 1/20 1-5; ordrng 1 W10435302 (bearing)
Near Tacoma, WA 98443
Branden W.
Job Details:
01/15/2021
WASHER-FRONT LOA WHIRLPOOL WFW8300SW05
Customer concern is that washer stopped draining. Found drain pump has a dead spot causing it to not operate. Needs new drain pump. Next appointment 1/20 1-5; ordrng 1 WPW10730972 (pump-water)
Near Tacoma, WA 98406
Jacob P.
Job Details:
01/15/2021
RANGE JENN-AIR SVE47500B
"Customer concern of dead display. Found buttons still functional, but no display. Needs new control board. ; ordrng 1 WP71001799 (Control board)"
Near Tacoma, WA 98443
Jacob P.
Job Details:
01/15/2021
RANGE KENMORE 9119354190
"Customer concern of door not closing or opening, and oven tips forward. Advised customer that oven is on risers, and machine tipping forward is an installation issue. Found door hinges broken and over extended. Needs new hinges. ; ordrng 1 WB14X103 (Left hinge) and 1 WB14X104 (Right hinge)"
Near Tacoma, WA 98465
Jacob P.
Job Details:
01/15/2021
WASHER-FRONT LOA SAMSUNG WF45M5500AW/A5
"Installed previously ordered control board and rps sensor. Test cycled, all checks ok."
Near Puyallup, WA 98375
Branden W.
Job Details:
01/15/2021
WASHER-TOPLOAD SAMSUNG WA40J3000AW/AA 13
Installed new motor. Cycle tested. All checks good.
Near Gig Harbor, WA 98335
Jacob P.
Job Details:
01/15/2021
DRYER-ELECTRIC GE DBXR453EA1WW
"Installed previously ordered front and rear bearings. Test cycled, all checks ok."
Near South Hill, WA 98374
Branden W.
Job Details:
01/15/2021
DRYER-ELECTRIC SAMSUNG DVE50M7450W/A3
Customer concern is that dryer does not start a cycle. Found belt off causing belt switch to trip and dryer to not run. Found no cause of belt coming off. All rollers and idler in good condition. Reinstalled belt. Cycle tested. All checks good. Advised to make sure if rotating drum by hand to only go clockwise. Performed air flow test. Test failed. Advised to clean dryer duct to the outside asap.
Near Graham, WA 98338
Branden W.
Job Details:
01/13/2021
DRYER-ELECTRIC LG DLE5977W
Customer concern dryer shuts off too soon. Clothes are not dry. Found moisture sensors not responsive. Cleaned and calibrated sensors. Cycle tested airflow. All checks good. Advised to use timed dry for mixed loads.
Near Eatonville, WA 98328
Jacob P.
Job Details:
01/13/2021
WASHER-TOPLOAD GE WSERR417F1WW
"Customer concern of unit leaking. Found water in base of machine. Test cycled ×2, unable to verify leak. Found debris in pressure hose, cleared pressure hose. Test cycled, unable to verify leak. All checks ok at time of service, advised customer to call back if problem persists."
Near Tacoma, WA 98498
Jacob P.
Job Details:
01/13/2021
WASHER-FRONT LOA WHIRLPOOL WTW5500XW3
"Customer concern of unit not advancing cycles. Found slow fill error stored. Tested cold and hot water valves, no hot water. Removed hot water hose and turned valve on, no hot water supply to unit. Advised customer that unit needs hot and cold water to fill in alloted time. Machine functioning as designed."
Near Puyallup, WA 98375
Branden W.
Job Details:
01/13/2021
DRYER-ELECTRIC SAMSUNG DV331AEW/XAA
Customer concern is that dryer made a thumping noise then stopped making noise. Took unit apart. Found one seized roller. Cleaned and lubed rollers. Cycle tested. All checks good.
Near Lake Tapps, WA 98391
Branden W.
Job Details:
01/13/2021
WASHER-FRONT LOA LG WM2487HWMA
Customer concern is that washer was making a noise when draining and also making knocking noise. Customer cleaned pump and noise when draining stopped. Found washer not level causing knocking noise. Leveled washer. Cycle tested. All checks good.
Near Tacoma, WA 98498
Jacob P.
Job Details:
01/13/2021
DRYER-ELECTRIC ELECTROLUX EWFLS70JIW1
"Customer concern of unit taking multiple cycles to dry loads. Test cycled temps ×20, checks ok. Ran air flow test, yellow. Removed lint trap and ran test again, green. Advised customer that lint trap needs to be cleaned with soap and water to remove debris and allow proper air flow. All checks ok."
Near Gig Harbor, WA 98335
Jacob P.
Job Details:
01/13/2021
COOKTOP KITCHENAID KECD807XSS0
"Installed previously ordered infinite switch and element. Test cycled, all checks ok."
Near Tacoma, WA 98418
Jacob P.
Job Details:
01/13/2021
WASHER-FRONT LOA SAMSUNG WF42H5000AW/A2 11
"Customer concern that machine won't spin. Found debris in drain pump filter causing unit not to drain. Cleaned filter. Test cycled, all checks ok."
Near Spanaway, WA 98387
Jacob P.
Job Details:
01/13/2021
RANGE SAMSUNG NX58J5600SG/AA 01
"Customer concern of unit not heating. Found oven has weak igniter causing no heat. Replaced igniter. Test cycled, all checks ok. ; used 1 WB13K21 (OVEN IGNITER-12' LEAD W/NUTS) from stock"
Near Enumclaw, WA 98022
Branden W.
Job Details:
01/13/2021
WASHER-FRONT LOA SAMSUNG WV60M9900AV/A5 01
Customer concern is that upper washer leaks when using. Cycle tested upper washer x12. No leaks. There is a TSB for leaking from fabric softener dispenser. Needs new seal cap guide. 2 techs required for repair. Needs auth. ; ordrng 1 DC62-00702A (Seal cap guide)
Near Eatonville, WA 98328
Branden W.
Job Details:
01/13/2021
WASHER-TOPLOAD WHIRLPOOL WTW8500BC0
Installed new drain pump. Cycle tested. All checks good
Near Gig Harbor, WA 98332
Jacob P.
Job Details:
01/13/2021
DRYER-ELECTRIC KENMORE 11068062801
Customer concern of unit not heating. Found open heating element and broken connector on thermistor causing no heat. Needs new heating element and thermistor. ; ordrng 1 WP8557403 (Thermistor) and 1 WP8544771 (Heating element)
Near Graham, WA 98338
Jacob P.
Job Details:
01/13/2021
WASHER-TOPLOAD KENMORE 11021652020
"Customer concern of noise during wash or spin cycle. Test cycled machine. Found rotor rattling when agitating. Removed rotor bolt, used loctite and tightened bolt down. Test cycled, all checks ok."
Near Gig Harbor, WA 98335
Branden W.
Job Details:
01/13/2021
COOKTOP KITCHENAID KECD807XSS0
Tech was assigned as a helper;
Near Spanaway, WA 98387
Branden W.
Job Details:
01/13/2021
WASHER-FRONT LOA WHIRLPOOL WFW70HEBW1
Customer concern is that unit does not operate and lock light is on. Found unit in control lock. Removed control lock. Cycle tested. All checks good.
Near Puyallup, WA 98373
Jacob P.
Job Details:
01/13/2021
WASHER-FRONT LOA SAMSUNG WF45K6500AV/A2 51
"Customer concern of unit leaking from add garment door and door boot, and unit making squealing sound in spin. Test cycled unit through rinse and spin twice, unable to verify leak issue or sound during spin. Customer has video of unit making sound in spin, sounds like bad shocks. Advised customer that door boot and add garment door seal are only parts that could cause leak. Needs new door boot, add garment door and shocks. Advised customer that add garment door is currently out of stock and may take awhile to arrive. ; ordrng 1 DC97-19057A (Add garment door) and 1 DC97-16140N (Door boot) and 4 DC66-00470A (Shock)s, states that autho needed"
Near Lakewood, WA 98499
Jacob P.
Job Details:
01/13/2021
WASHER-FRONT LOA LG WM2496HSM
"Customer concern of unit not draining. Test cycled machine on arrival, unit drains. Ran hot water through machine, test cycled drain pump +20 times, unit drains every time. Unable to verify complaint at this time. Advised customer to call back if problem persists."
Near Tacoma, WA 98406
Jacob P.
Job Details:
01/13/2021
DRYER-ELECTRIC SAMSUNG DV42H5000EW/A3 04
"Customer concern of unit not drying. Found open heating element causing no heat. Also found worn idler pulley. Replaced heating element and idler pulley. Test cycled, all checks ok. ; used 1 DC97-14486A (ELEMENT ASSEMBLY), and 1 DC93-00634A (IDLER ASSEMBLY) from stock"
Near Graham, WA 98338
Branden W.
Job Details:
01/13/2021
DRYER-ELECTRIC ELECTROLUX LFD301EW0
"Customer concern is that dryer makes squealing noise. Found worn front drum glides and rear bearing. Needs new glides and bearing.Timer shaft broke off during service. Needw new timer. No charge. Next appointment 1/19 8-12; ordrng 1 131905500 (Timer) and 1 5303937139 (felt glide asm) and 1 5303283286 (felt seal,lower) and 1 5303281153 (bearing kit-rear)"
Near Tacoma, WA 98445
Branden W.
Job Details:
01/13/2021
DRYER-ELECTRIC SAMSUNG DVE50R5200AW/A3
Installed new heating element. Cycle tested. Good heat. Advised airflow failed test. Dryer vent needs cleaned asap.
Near Enumclaw, WA 98022
Branden W.
Job Details:
01/13/2021
DRYER-ELECTRIC SAMSUNG DVE50R5400V/A3
Customer concern is that dryer does not heat. Found open heating element causing no heat. Replaced element. Cycle tested. All checks good. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock
Near Sumner, WA 98390
Branden W.
Job Details:
01/13/2021
DRYER-ELECTRIC GE DBXR453EV1WW
"Customer concern is that dryer makes squealing noise when first started. Found idler pulley sticking and front glides worn. Lubed pulley and replaced glides. All checks good. ; used 2 WE1M504 (SLIDE DRUM (WHITE)), and 2 WE1M1067 (SLIDE BEARING (GREEN)) from stock"
Near Tacoma, WA 98445
Jacob P.
Job Details:
01/13/2021
DISHWASHER WHIRLPOOL WDTA50SAHZ0
"Customer concern of unit not heating. Found unit in heat lockout. Thermistor ohms in range. Needs new control board. Control board is currently out of stock, advised customer it may take awhile to arrive. ; ordrng 1 W11305297 (Control board)"
Near Tacoma, WA 98407
Jacob P.
Job Details:
01/13/2021
DRYER-ELECTRIC KENMORE 11066752500
"Installed previously ordered felt seal, advised customer to allow glue to dry before use. Found left rear roller worn, needs new rollers. ; ordrng 1 349241T (support,roller)"
Near University Place, WA 98467
Jacob P.
Job Details:
01/13/2021
DRYER-ELECTRIC LG DLE1101W
"Customer concern of unit not heating. Tested heating element, checks ok. Checked hi limit and t stat, checks ok. Checked voltage to element, 0v. Checked voltage at terminal block, L2 0v. Checked voltage at wall, checks ok. Found plug contacts not making contact with wall outlet. Adjusted plug contacts. Test cycled, all checks ok."
Near Puyallup, WA 98373
Branden W.
Job Details:
01/13/2021
DISHWASHER SAMSUNG DW80R2031US/AA 00
Customer concern is that dishwasher flashes normal light and front left foot is stripped. Found inlet valve leaking causing leak detector to trip. Leveling leg threads in base are stripped. Advised this is not covered. Needs new inlet valve. Advised part is on back order and may take awhile to receive. Left water to unit off. ; ordrng 1 DD82-01588A (Inlet valve)
Near Orting, WA 98360
Branden W.
Job Details:
01/13/2021
RANGE WHIRLPOOL RF362LXSS 0
Customer concern is that oven door handle is falling off and door is coming apart. Found stripped screws causing handle to come off. Needs new handle screws. Next appointment 1/21 8-12; ordrng 2 W10777162 (screw)s
Near Tacoma, WA 98406
Jacob P.
Job Details:
01/13/2021
WASHER-FRONT LOA WHIRLPOOL WFW9750WW01
"Customer concern of unit leaking from door. Found tear in door boot causing leak. Needs new door boot. Door boot is out of stock, FAHW to supply part. ; ordrng 1 WP8182119 (Door boot)"
Near Puyallup, WA 98375
Branden W.
Job Details:
01/12/2021
WASHER-TOPLOAD WHIRLPOOL WTW4800XQ2
Installed new suspension rods. Secured drain hose in wall drain with zip tie. All checks good.
Near Spanaway, WA 98387
Branden W.
Job Details:
01/12/2021
DRYER-ELECTRIC SAMSUNG DV45H7000EW/A2 01
Customer concern is that dryer has heat but takes multiple cycles to dry. Airflow tests good. Temps in range at 175-180deg high. 130-140 low. Found no mechanical issues with dryer at this time.
Near Enumclaw, WA 98022
Branden W.
Job Details:
01/12/2021
DISHWASHER KITCHENAID KDTM354ESS2
Installed new sump assembly and wash arms. Cycle tested. All checks good.
Near Spanaway, WA 98387
Branden W.
Job Details:
01/12/2021
WASHER-TOPLOAD MAYTAG MVWC300XW0
Customer concern is that washer does not spin and drain properly. Found errors F7 E1. F7 E7 stored. Found failed shift actuator not sensing basket speed causing no spin. Replaced actuator. Cycle tested. All checks ok. ; used 1 WPW10006355 (ACTUATOR) from stock
Near Tacoma, WA 98446
Branden W.
Job Details:
01/09/2021
WASHER-TOPLOAD KENMORE 11026902691
Customer concern is that washer lid switch is broken causing unit to not work. Replaced broken lid switch. Cycle tested. All checks good. Collected 75.00 deductible via check. ; used 1 WP3949238 (SWITCH-LID) from stock
Near Tacoma, WA 98444
Jacob P.
Job Details:
01/09/2021
DISHWASHER MAYTAG MDB4949SDH3
"Customer concern of dishes not getting clean. Found loose connection on control board causing no power to wash pump. Reseated connection. Test cycled, all checks ok. Collected $75 deductible via credit card."
Near Orting, WA 98360
Branden W.
Job Details:
01/09/2021
DRYER-ELECTRIC SAMSUNG DVE45R6300V/A3
Customer concern is that dryer runs continuously unless the door is open. Dryer started operating properly again. Unable to get dryer to malfunction at time of service. Advised to call if issue returns.