We serviced a
LG DISHWASHER
Model LDF8072ST
Near Dallas, TX 75214
Patrick
Job Details:
03/27/2023
"Customer concern, unit not washing properly. Found filter disassembled on arrival. Reassembled. Found cookware utensils blocking middle spray arm. All spray arms turning, no fault detected."
We serviced a
GE DISHWASHER
Model GLD5860L00SS
Near Dallas, TX 75204
Patrick
Job Details:
03/27/2023
"Customer concern, unit overflow. Found water backing up into disposer then backfilling into unit causing overflow. Cleared disposer, unit draining properly. Found door latch does not disable unit with door open. Must replace latch. Found disposer motor open, customer must replace disposer. ; ordrng 2 WD21X10224 (Microswitch)s and 1 WD03X10026 (Spring) and 1 WD12X10271 (Plunger) and 1 WD12X10401 (Cover)"
We serviced a
ELECTROLUX DRYER-ELECTRIC
Model EFME627UIW2
Near Dallas, TX 75209
Patrick
Job Details:
03/27/2023
"Customer concern, unit will not tumble. Confirmed. Motor hums but will not turn. Found pieces of blower wheel causing not turn. Must replace motor and blower wheel. ; ordrng 1 5304513609 (Blower wheel) and 1 5304529782 (Motor)"
We serviced a
GE RANGE
Model JBS07M1BB
Near Forney, TX 75126
Patrick
Job Details:
03/27/2023
"Customer concern, unit trips breaker when operation is attempted. Confirmed. Found bake element connector contacting unit case. Removed from contact. Upon operation verification, thermostat shorted. Must replace thermostat. ; ordrng 1 WB20K10026 (Thermostat electric)"
We serviced a
AMANA DRYER-ELECTRIC
Model NED4655EW1
Near Mesquite, TX 75181
Patrick
Job Details:
03/27/2023
"Customer concern, unit tumbles but does not heat. Confirmed. Good 240vac to unit. All thermostats checks good. Element tests open. Replaced element from truck stock. Tested unit. All checks good. Advised customer pull unit away from wall to allow for proper venting. ; used 1 279838 (Element) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Plano, TX 75074
Lane
Job Details:
03/27/2023
Installed new handle and performed multiple door closure tests. Advised customer on cycle run time based on selection. No fault codes stored. All functions checked good at time of service.
We serviced a
KITCHENAID WALL OVEN
Model KODE507ESS02
Near Plano, TX 75093
Lane
Job Details:
03/27/2023
Customer stated oven will not function. Performed diagnostics found control needed to be reset. All functions checked good at time of service.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF455ARGSGR/AA
Near Dallas, TX 75209
Lane
Job Details:
03/27/2023
Customer stated washer gives motor fault code. Performed diagnostics found spin basket is warped. Drain pump impeller is damaged and motor control is faulty. Wash tub needs to be rebuilt which will require two technicians.; ordrng 1 DC97-16086B (Spin basket) and 1 DC97-16155B (Tub rear) and 1 DC69-00804A (Tub gasket) and 1 DC31-00054D (Drain pump)
We serviced a
KITCHENAID DISHWASHER
Model GU2400XTPS1
Near Dallas, TX 75209
Lane
Job Details:
03/27/2023
Customer stated dishwasher detergent isn't devolved at end of cycle. Dispenser cap broke off and melted to heater. Stuck key code came back soon after repair. Preformed diagnostics found water level is inadequate for dishwasher function. Water inlet valve needs to be replaced with new dispenser cap/assembly. Stuck key code was not corrected by panel replacement. Control board will haft to be replaced; ordrng 1 WP8531669 (Water valve) and 1 WP8558307 (Dispenser cap) and 1 8564544 (Control board)
We serviced a
SPEED QUEEN DRYER-GAS
Model ADG4BRGS117TW01
Near Dallas, TX 75225
Lane
Job Details:
03/27/2023
Customer stated dryer keeps pulling items into front felt seal. Performed diagnostics found drum to felt gap excessive. Advised replacing front felt and drum with support rollers.; O-emld tckt
We serviced a
GE RANGE
Model JBS07M1WW
Near Spanaway, WA 98387
Cameron M.
Job Details:
03/27/2023
"Customer concern in the range receptacle is not functional. Found tripped breaker causing unit to power and allow burner function. Also found electric shock hazard with receptacle install. Advised customer on repair option. Customer approved receptacle replacement to alleviate shock hazard. Installed new receptacle, cycle tested unit 3x, all checks good. Collected payment via ; used 1 330031 (RECEPTABLE ASSY) from stock"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11020222511
Near Spanaway, WA 98387
Cameron M.
Job Details:
03/27/2023
"Customer concern is that washer locks lid the produced sizzling and sparks from rear of console. Found unit full of water with lid locked trapping clothes inside. Manually opened unit to allow customer to retrieve contents. Drained water from unit. Inspected main control found burnt components on main board, causing to not power and run cycle. Advised customer do to nature of failure, unable to fully test unit. Needs new main board. Follow up visit scheduled for 4/7 1-5; ordrng 1 W11106376 (CNTRL-ELEC)"
We serviced a
FRIGIDAIRE RANGE
Model FES365ECE
Near Puyallup, WA 98374
Cameron M.
Job Details:
03/27/2023
"Customer concern is that range control displays door locked, and door doesn't close properly and knobs broken. Found broken door switch, causing unit to not recognize door position. Also found oven case bent at left hinge causing door to not close properly . Corrected door close concern. Needs new switch. Follow up visit scheduled for 4/7 1-5; ordrng 1 318394803 (SWITCH)"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB835DW4
Near Rockwall, TX 75087
John
Job Details:
03/27/2023
Customer concern is dryer making loud noise. Found idler pulley warn and difficult to turn as well as braket wollered out to the point thatbit vibrates while spinning. Needs new idler pulley.; ordrng 1 W10837240 (Idler pulley assy)
We serviced a
KITCHENAID DISHWASHER
Model KUDI01FLSS6
Near Tacoma, WA 98418
Cejay
Job Details:
03/27/2023
"Customer concern is that dishwasher door falls, issues with hinge and door lock being unable to close door. Found door strike out of alignment, aligned door strike but door operation is obstructed. Found both right and left side cable and linkages damaged. Found door bent beyound 90? operation, door is warped along with door frame causing door not to operate properly. Will need new tub assembly linkages and door spring. Advise tub assembly is discontinued. ; ordrng 1 W10056244 (Outer tub)"
We serviced a
WHIRLPOOL RANGE
Model WGE555S0BS02
Near Tacoma, WA 98467
Cameron M.
Job Details:
03/27/2023
"Customer concern is that lower oven temperatures are off by 25 or more degrees. Verified ohms reading of temperature probes, good. Verified good continuity of elements. Preformed temperature checks, in range. Found no mechanical defects at time of service Advised customer on how to adjust customer focus temperature setting. Collected payment via card Payment."
We serviced a
KITCHENAID RANGE
Model KFEG500EBS3
Near McKinney, TX 75071
John
Job Details:
03/27/2023
"Customer concern is oven only getting to 305. Found burnt connector on bake element causing it to not heat. Replaced connector, all checks good."
We serviced a
SAMSUNG RANGE
Model NE59J3420SB/AA 07
Near Tacoma, WA 98404
Cejay
Job Details:
03/27/2023
"Customer concern is that all burners are stuck on high. Found both front infinite switches failed causing elements not to operate properly, also found faulty door switch. Needs new FR LF infinate switches and door switch. Follow up scheduled for 04/03 8-12pm.; ordrng 2 DG44-01002A (REGULATOR ENERGY)s and 1 DG34-00006A (SWITCH-DOOR)"
We serviced a
GE RANGE
Model JBP26W0H2WW
Near Spanaway, WA 98387
Cejay
Job Details:
03/27/2023
Customer concern is that FR burner is not working intermittenly and oven heating right. Verified operation of bake and broil elements. Found FR burner receptacle damaged causing intermitten issues with coil. Replaced receptacle FR burner is now operational. Preformed oven temperature checks good within range. All checks good. ; used 1 330031 (RECEPTABLE ASSY) from stock
We serviced a
SAMSUNG RANGE
Model NX60A6311SS/AA
Near Tacoma, WA 98466
Cameron M.
Job Details:
03/27/2023
"Customer concern is that range controls are nonfunctional. Found main pcb and touch pad not sending and receiving signal voltage, causing unit to not respond to customers imput. Advised customer once repair is complete full function test can be completed. Needs new main board and touch pad. Follow up visit scheduled for 4/7 8-12; ordrng 1 DG94-04041C (ASSY PCB EEPROM) and 1 DG96-00850D (ASSY TOUCH)"
We serviced a
MAYTAG DRYER-ELECTRIC
Model GEW9250PW1
Near Tacoma, WA 98405
Cameron M.
Job Details:
03/27/2023
"Customer concern is that dryer powers but does not start cycle. Found belt disengaged from motor assembly, causing unit to not tumble. Re mounted belt. Cycle Tested unit ,all checks good. Preformed airflow test failed (red) advised customer dryer vent duct needs to be cleaned."
We serviced a
KENMORE DISHWASHER
Model 58715263900A
Near Spanaway, WA 98387
Cejay
Job Details:
03/27/2023
"Imstalled new inlet valve, transfered brass fitting from old water line. Cycle tested dishwasher all checks good. Advised customer inlet valve to sink is leaking inside drywall."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF510PAYS6
Near Puyallup, WA 98375
Cejay
Job Details:
03/24/2023
"Customer concern is that dishwasher water is not getting hot. Found damaged element causing dishwasher not to operate. Also found seperating lower spray arm. Pulled error codes. F7E1,F6E6. Preformed service cycle all functions operation besides element. Needs new element and lower spray arm. Follow up scheduled for 03/30 1-5pm; ordrng 1 W10518394 (HEATER) and 1 WPW10340527 (ARM-SPRAY)"
We serviced a
LG WASHER-FRONTLOAD
Model WM2650HWA
Near Lakewood, WA 98499
Cameron M.
Job Details:
03/24/2023
"Customer concern is that washer leaks water from bottom of door. Found Slight build up of hair on door glass ,causing leak from bottom of door. Also found oversuds conditions, causing leak from rear vent during spin cycle. Cycle tested unit 3x, found no mechanical defects at time of service. Advised customer on using high quality detergent. Also advised customer on regular cleaning intervals."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MED5630HC0
Near Frisco, TX 75035
Lane
Job Details:
03/24/2023
Customer starter makes abnormal noise after several hours of running. Performed function test . Dryer ran and heated with no abnormalities. Performed 30 min run test resulting in the motor starting to make some noise but not as intense as customer herd.; ordrng 1 W11364931 (Motor) and 1 WP697772 (Blower wheel)
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDX655DW1
Near McKinney, TX 75071
Lane
Job Details:
03/24/2023
Replaced temperature selector switch and confirmed temperature adjustability. All functions checked good at time of service.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB725BW00
Near Puyallup, WA 98374
Cejay
Job Details:
03/24/2023
"Customer concern is that dryer is making a buzzing noise durring operation. Found failed motor causing noise durring operation. Also foumd sezied idler and worn belts. Needs new motor, fan, drum belt, fan belt and idler. Requires auth. ; ordrng 1 WPW10448896 (MOTOR-DRVE) and 1 WPW10136934 (BELT) and 1 WPW10547292 (PULLEY-IDR) and 1 WP8544742 (BELT) and 1 WP8544737 (WHEEL)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5000DW3
Near Sachse, TX 75048
Patrick
Job Details:
03/24/2023
"Replaced agitator and drive hub. Calibrated, tested unit. All checks good."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WA20M3100AW/AX
Near Grand Prairie, TX 75050
Patrick
Job Details:
03/24/2023
"Customer concern, unit makes loud noise when switching between spin and agitate. Confirmed. Must replace gearcase, shifter mechanism, and drive belt. Unable to locate parts breakdown of unit because it is not listed for sale in us. Ahs must look up parts. ; ordrng 1 Unknown (Gearcase) and 1 Unknown (Shifter mechanism) and 1 Unknown (Drive belt)"
We serviced a
GE RANGE
Model JGB760EEF2ES
Near Lake Tapps, WA 98391
Cejay
Job Details:
03/24/2023
Customer concern is that convection fan will shut off after 4 seconds and will then shut off. Installed new convection fan. Advised customer on gas range convection fan dose not run on untill pre heat twmp is reached and will turn off every time the oven calls for heat. Advised customer GE range algorims decide when to operate convection fan load. And is normal operation to hear the convetion fan turn on and off durring a cycle. All checks good.
We serviced a
FRIGIDAIRE RANGE
Model LGGF3043KFM
Near Bonney Lake, WA 98391
Cejay
Job Details:
03/24/2023
"Customer concern is that RR burner is not igniting and when baking oven is making a 'whooshing' noise. Found RR burner cap dirty causing bad contact for ignitor, cleaned burner cap RR burner now has intermitten ignition, same as center burner. Found weak bake ignitor only drawing 2.63 amps. Needs new bake ignitor. Also needs harness, spark module, RR and c3nter ignitor assemblies. Requires Auth. ; ordrng 1 316489403 (IGNITOR) and 1 5304494425 (HARNESS) and 1 316536610 (IGNITOR/ORIFICE ASS) and 1 316536623 (IGNITOR/ORIFICE ASS) and 1 5304508269 (SPARK MODULE KIT)"
We serviced a
GE DISHWASHER
Model GDF520PGJ5WW
Near Dallas, TX 75204
Patrick
Job Details:
03/24/2023
Replaced ui. All checks good.
We serviced a
GE DISHWASHER
Model GDT695SMJ5ES
Near Steilacoom, WA 98388
Cameron M.
Job Details:
03/24/2023
"Installed user interface cover, tested unit. All checks good"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA45T3400AP/A4
Near Puyallup, WA 98374
Cejay
Job Details:
03/24/2023
"Customer concern is that washer was leaking heavily. Upon arrival washer was uninstalled and removed from laundry room. Customer signed damage waiver.no obvious signs of leak. Reinstalled unit and cycle tested washer. Found small leak coming from hot water supply hose, no heavy leak found. Cycle tested washer with a load cold rinse only no leaks. Most likely drain hose had fallen out of drain spout durring cycle causing leak. Tied down drain hose, advised customer SS supply hoses need to be replaced. No mechanical or component failures at time of service.all checks good."
We serviced a
GE DISHWASHER
Model GDT695SMJ2ES
Near Graham, WA 98338
Cejay
Job Details:
03/24/2023
Customer concern is that dishwasher intermittenly dose not power on. Upon disassembly of door found damaged wires to vent motor causing moisture and mold build up inside door. Needs new vent fan motor and gasket before continuing repair. Follow up scheduled for 03/31 8-12pm.; ordrng 1 WD24X20256 (DISHWASHER VENT FAN) and 1 WD08X10092 (DISHWASHER VENT DOOR SEAL)
We serviced a
GE DISHWASHER
Model GSD4060R15SS
Near Plano, TX 75075
Lane
Job Details:
03/24/2023
Customer stated dishwasher wouldn't drain. Performed diagnostics found control not powering drain solenoid at correct time and solenoid binding up causing issues with draining.; ordrng 1 GSD4060R15SS (Drain solenoid) and 1 WD21X10380 (Control board)
We serviced a
KITCHENAID RANGE
Model KSDG950ESS2
Near Lakewood, WA 98498
Cameron M.
Job Details:
03/24/2023
"Customer concern is that range oven does not maintain temperature. Found open heating element, causing unit to not heat. Found temperature probe ohms out of range. Also found sticking bake relay, Causing unit to not heat. Needs new element, control board and temp probe. Installed new parts. Cycle tested unit. All checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model HDA2220Z07BB
Near Tacoma, WA 98498
Cameron M.
Job Details:
03/24/2023
"Customer concern is that dishwasher does not drain. Customer advised plumbing not hooked up to water supply Customer attempted re-installation of supply valve for testing purposes. Cycle tested unit, found seized washpump, causing unit to not wash or drain. Needs new wash pump assembly . Follow up visit scheduled for 4/3 1-5; ordrng 1 WD26X10013 (DISHWASHER MOTOR & PUMP ASSEMBLY)"
We serviced a
GE DISHWASHER
Model DDT595SSJ4SS
Near Spanaway, WA 98387
Cejay
Job Details:
03/24/2023
Customer concern is that dishwasher shut off durring cycle. Found no voltage coming from main board. Found main harness jumper damaged causing no voltage supplied to main. Needs new jumper harness before resuming diagnostics. Follow up scheduled for 03/29 8-12pm; ordrng 1 WD21X23559 (DISHWASHER JUMPER HARNESS)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW7230HW0
Near Dallas, TX 75219
Patrick
Job Details:
03/24/2023
"Replaced drain pump, door lock, and main control. Calibrated unit. All checks good."
We serviced a
GE WASHER-TOPLOAD
Model GTW335ASN1WW
Near Plano, TX 75093
Lane
Job Details:
03/24/2023
Installed and programed new main control. All functions checked good at time of service.
We serviced a
GE DRYER-ELECTRIC
Model GFD55ESSN0WW
Near Garland, TX 75044
Patrick
Job Details:
03/24/2023
"Customer concern, unit makes squeeking noise. Tested under load. No noise noted. Air test passed green. Recommend replace idler. ; ordrng 1 WE03X30657 (Idler)"
We serviced a
LG WASHER-FRONTLOAD
Model WM2487HRM
Near University Place, WA 98467
Cameron M.
Job Details:
03/24/2023
"Customer concern is that washer produces le error. Cycle tested unit via service mode, good. Tested unit with customer provided load of towels, unit produces te error. Found rps sensor ohms out of range , causing unit to not complete cycle as unit cannot determine motor position. Needs new rps sensor. Installed new rps sensor, cycle tested unit with customer provided load of towels. All checks good. Advised customer on using high quality detergent. Also advised customer on regular cleaning intervals. Customer declined to retain old part. Collected payment via ; used 1 6501KW2002A (RPS SENSOR) from stock"
We serviced a
LG DISHWASHER
Model LDP6810SS
Near Spanaway, WA 98387
Cameron M.
Job Details:
03/24/2023
"Customer concern is that dishwasher produces noise during wash cycle and control panel cracked. Found large crack in control panel allowing water intrusion into user interface board. Installed warranty provided console Cycle tested unit, found worn wash pump ,causing unit to produce noise during wash cycle. Also found steam jets produce knocking noise during operation. Needs new wash pump and steam jets. Advised customer warranty supplies parts and customer to call when both parts arrive. ; ordrng 1 AGB73952501 (NOZZLE ASSEMBLY,STEAM) and 1 ABT72989201 (CASING ASSEMBLY,PUMP)"
We serviced a
WHIRLPOOL RANGE
Model WFE540H0AS1
Near Carrollton, TX 75007
Lane
Job Details:
03/24/2023
Installed new burner and switch. Performed multiple function tests after repair. All functions checked good at time of service.
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW8500SR01
Near Carrollton, TX 75007
Lane
Job Details:
03/24/2023
Installed replacement pump and performed function test. Washer failed to perform function test. After further inspection speed controller and main pcb were damaged causing multiple failures. Drain pump mcu and main control need replacing.; ordrng 1 WPW10163007 (Mcu) and 1 WPW10525357 (Main control) and 1 WPW10730972 (Water pump)
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB955FC0
Near Bonney Lake, WA 98391
Cameron M.
Job Details:
03/23/2023
Customer concern is that dryer makes noise during operation. Found hole in drum causing noise as drum comes across front rollers. Needs new drum and front rollers. Advised customer drum is special order none returnable part cost to be paid upfront. Part out of stock.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45H7000EW/A2 02
Near Rowlett, TX 75088
Patrick
Job Details:
03/23/2023
Replaced motor and blower. Tested unit. All checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB765FW3
Near Tacoma, WA 98445
Cameron M.
Job Details:
03/23/2023
"Installed previously ordered rotor, slider and clutch. Cycle tested unit. All checks good."
We serviced a
SAMSUNG RANGE
Model NE58K9500SG/AA03
Near Mesquite, TX 75150
Patrick
Job Details:
03/23/2023
"Per customer, somebody came this morning and fixed the unit."
We serviced a
LG RANGE
Model LRG30357ST
Near Dallas, TX 75206
Patrick
Job Details:
03/23/2023
"Customer concern, burners won't light. All knobs cracked. Must replace all; ordrng 5 EBZ37189609 (Range control knob)s"
We serviced a
GE RANGE
Model n/a
Near Plano, TX 75093
Lane
Job Details:
03/23/2023
Unit needs to be removed to access model ID tag. Job will require two technicians to remove unit for diagnose and model tag info.; O-emld tckt
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45H7000EW/A2
Near Richardson, TX 75082
Lane
Job Details:
03/23/2023
Customer stated dryer is making abnormal noise. Performed diagnostics found cracked drum and damaged rear rollers..Heating element is original 8yrs old. Customer is not going forward with any type of repair
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413UW3A
Near Dallas, TX 75240
Lane
Job Details:
03/23/2023
Installed heater assembly and performed multiple function tests after repair. All functions checked good at time of service.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV48H7400EW/A2 02
Near Dallas, TX 75240
Lane
Job Details:
03/23/2023
Installed new heating element and performed multiple function tests. All functions good at time of service.
We serviced a
GE WALL OVEN
Model JT5500FM1DS
Near Bonney Lake, WA 98391
Cameron M.
Job Details:
03/23/2023
"Customer concern is that double wall oven produces f97 error at start of cycle. Found seized cooling fan, causing unit to produce f97 error. Needs new cooling fan and board sensor. Installed new fan and sensor. Cycle tested unit @350 all checks good."
We serviced a
GE WALL OVEN
Model JT3800SH7SS
Near Bonney Lake, WA 98391
Cameron M.
Job Details:
03/23/2023
"Installed previously ordered conduit assembly, cycle tested unit @350, all checks good."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX655DW2
Near Tacoma, WA 98445
Cejay
Job Details:
03/23/2023
"Installed previously ordered AHS supplied lid and strike, cycle tested washer all checks good."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED75HEFW0
Near Dallas, TX 75225
Patrick
Job Details:
03/23/2023
"Customer concern unit makes strange noise during use. Found door seal damaged, glass vibrating in door. Idler squeeling, must replace idler and belt. Must replace. ; ordrng 1 W11251345 (Inner door assy) and 1 W10837240 (Idler) and 1 661570V (Belt)"
We serviced a
AMANA DRYER-ELECTRIC
Model NED4655EW1
Near Graham, WA 98338
Cameron M.
Job Details:
03/23/2023
"Customer concern is that dryer does not heat and does not advance cycle. Preformed airflow test, failed (yellow).found open heating element, causing unit to not heat. Also found worn contacts in timer causing unit to not advance through cycles. Found worn rear right roller,causing noise during operation. Needs new element, timer and roller. Installed new element, timer,and rollers. Cycle tested unit .all checks good, Advised customer dryer vent duct needs to be cleaned asap before use resumes to prevent further issues. ; used 1 279838 (ELEMENT,HEATER), and 1 349241T (SUPPORT,ROLLER (2 PACK)) from stock"
We serviced a
GE WASHER-FRONTLOAD
Model GFW450SSM1WW
Near Puyallup, WA 98375
Cameron M.
Job Details:
03/23/2023
"Customer concern is that washer trips breaker and customer advised customer experienced electrical smell primarily in garage of home. Cycle tested unit 5x , unable to duplicate customer concern of breaker trip. Advised customer electrician is needed to verify breaker functionality and diagnose electrical smell in garage. Also advised customer only two components that can cause breaker trip is motor and inverter board. Provided customer repair estimate. Collected 95.00 +tax"
We serviced a
GE RANGE
Model CS975SD3SS
Near Lakewood, WA 98498
Cejay
Job Details:
03/23/2023
Customer concern is that several cooktop knobs and not working properly. found incorrect switches installed on unit from previous repair causing burner issues. Also found knobs worn due to incorrect switches. Needs new infinet switches and knobs. Requires Auth.Per GE tech assist.SWITCH CENTER WB24K10059LR SWITCH #34RR SWITCH #34FR SWITCH#35LF SWITCH#35; ordrng 2 WB24K10092 (INFINITE SWITCH LF/RF)s and 2 WB24T10119 (SWITCH INFINITE LR/RR)s and 1 WB24K10059 (Warmer infinite switch) and 2 WB03K10289 (Knob)s and 2 WB03K10291 (Knob)s and 1 WB03K10365 (Knob)
We serviced a
GE RANGE
Model CHS900M2N1S5
Near Tacoma, WA 98498
Cejay
Job Details:
03/23/2023
"Customer concern is that display is missing settingings and RF coil is not heating properly. Pulled error codes, F721,F681,F683,F200,F724,F723,F721,F630,F451,F452,F450,F453,F681,F696,F683. Was able to factory reset display after power cycling unit. Multiple control board faults, needs new main control. Requires second tech, requires auth. ; ordrng 1 WB27X35825 (INDUCTION ASM)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4800XQ2
Near DuPont, WA 98327
Cejay
Job Details:
03/23/2023
"Installed previously ordered suspensions rods, cycle tested washer with a load, verified unit operation with customer, all checks good."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45H7000EW/A2 02
Near Rowlett, TX 75088
Patrick
Job Details:
03/23/2023
Replaced motor and blower. Tested unit. All checks good.
We serviced a
GE WASHER-FRONTLOAD
Model GTW335ASN1WW
Near Dallas, TX 75254
Lane
Job Details:
03/23/2023
Replacement control module faulty. Personality neeed not programed into new board. Need OEM GE replacement control. Power cord damage located on this appointment. Power cord needed as well.; ordrng 1 WH08X28843 (Power cord) and 1 WH22X35597 (Control board)
We serviced a
LG DRYER-ELECTRIC
Model DLEX7177RM
Near Lakewood, WA 98498
Cejay
Job Details:
03/23/2023
"Customer concern is that dryer is leaving black marks of fabrics and is making a noise durring operation. Found failed RF roller causing noise and debri build on drum felt, also found failed idler and worn belt. Needs new drum felt, RF roller, idler and belt. Follow up scheduled for 03/29 10-2pm; ordrng 1 AGM75510755 (Support wheel w/shaft) and 1 4561EL3002A (PULLEY ASSEMBLY) and 1 4400EL2001F (BELT,POLY) and 1 4036EL3001A (GASKET)"
We serviced a
MAYTAG DISHWASHER
Model MDB7749AWM1
Near Rockwall, TX 75032
Patrick
Job Details:
03/23/2023
"Replaced console, main board, and dispenser. Tested unit. All checks good."
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2476SF1A
Near Rockwall, TX 75087
Patrick
Job Details:
03/23/2023
"Customer concern, unit will not power on. Confirmed. Found open connection laying uncovered under unit. Electrician must address dangerous condition. Reconnected unit, tested. All checks good."
We serviced a
AMANA DISHWASHER
Model ADB1300AFS1
Near Rowlett, TX 75088
Patrick
Job Details:
03/23/2023
Replaced element. All checks good
We serviced a
GE DRYER-ELECTRIC
Model GFD85ESPN0RS
Near Garland, TX 75044
Lane
Job Details:
03/23/2023
Customer stated dryer makes squeaking noise. Performed diagnostics found front support roller failed. Rollers and belt need to be replaced..All other functions checked good at time of service.; ordrng 5 WE03X10016 (Drum rollers)s and 1 WE03X29704 (Belt)
We serviced a
GE RANGE
Model JB645RK4SS
Near Garland, TX 75042
Lane
Job Details:
03/23/2023
Customer stated glass top broke. All functions working according to customer. Pictures taken of Crack formation.; ordrng 1 WB62X26649 (Glass top)
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2476SF1A
Near Rockwall, TX 75087
Patrick
Job Details:
03/23/2023
"Customer concern, unit will not power on. Confirmed. Found open connection laying uncovered under unit. Electrician must address dangerous condition. Reconnected unit, tested. All checks good."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC565FW2
Near Puyallup, WA 98373
Cejay
Job Details:
03/23/2023
"Customer concern is that washer is clunking and is gooing OOB. Pulled error codes, F7E6 motor fault. Found failed hub assembly causing OOB issues. Found failed transmission, motor, worn cam assembly and belt. Needs new hub, gearcase, cam, belt and motor. Requires Auth; ordrng 1 W10528947 (Hub) and 1 W11454734 (GEARCASE) and 1 W10721967 (CAM) and 1 W11239857 (Belt) and 1 W11497303 (Motor)"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45K6500AV/A2 11
Near Rockwall, TX 75032
Lane
Job Details:
03/23/2023
Customer stated washer fills but never starts washing. Performed diagnostics foumd mcu not sending power to motor. Lower harness checks good. Dispenser cap missing causing water to stand in dispenser. Drain hose has a hole causing small leak. Unable to perform full function test due to failure type. ; ordrng 1 DC92-01803J (Pcb main) and 1 DC92-01531C (Inverter control) and 1 Needresearch (Fabric softener dispenser cap) and 1 DC97-12534K (Drain hose)
We serviced a
AMANA WASHER-TOPLOAD
Model NTW4516FW3
Near Garland, TX 75043
Lane
Job Details:
03/23/2023
Customer wants washer supply hoses installed and dryer cord changed over. Installed supplied hoses and changes dryer power cord. Confirmed both appliances are operational. No warranty on customer supplied parts or installation components.
We serviced a
GE WASHER-TOPLOAD
Model WHDSR315D5WW
Near Tacoma, WA 98445
Cejay
Job Details:
03/22/2023
"Customer concern is that washer did not complete cycle, erified lid switch is good. 120v to motor no operation, motor overheated. Found seized motor causing washer not to operate. Needs new wash motor. Follow up scheduled for 03/28 8-12pm; ordrng 1 WH20X10019 (MOTOR ASSY 2 SPEED), O-SMS tckt"
We serviced a
GE DISHWASHER
Model GDT695SSJ0SS
Near Carrollton, TX 75007
Lane
Job Details:
03/22/2023
Customer stated dishwasher will not start cycle. Performed diagnostics found faulty control module and switch. Unable to perform full function test due to type of failure. ; ordrng 1 WD21X24901 (Control module) and 1 WD21X10490 (Latch and switch)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5105HW1
Near Rockwall, TX 75087
Patrick
Job Details:
03/22/2023
"Customer concern, unit made burning smell and stopped working. Found burn mark on control board caused by shorted drain pump. ; ordrng 1 W11543997 (Main control) and 1 W11399437 (Drain pump)"
We serviced a
ROPER WASHER-TOPLOAD
Model RAS8445KQ0
Near Rowlett, TX 75088
Patrick
Job Details:
03/22/2023
"Customer concern unit won't agitate or spin. Found broken couple, transmission spraying oil. ; ordrng 1 3360629 (Gear case) and 1 285753A (Coupling)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4816FW3
Near Tacoma, WA 98409
Cejay
Job Details:
03/22/2023
"Granted permission to enter the home over the phone. Customer concern is that washer is not spinning or draining. Upon arrival single iteamleft in basket andsensing lighe flashing u it stuck in a cycle. Pulled error codes. F5E2,F2E1,F7E1. Lid lock fails to lock, prefromed tachometer verification cycle good. Manual operation of valves and drain pump successful. After power cycleing the unit no response from jog dail in user mode. Found failed main control and lid latch. Needs new lid latch, main control and shift actuator. Follow up scheduled for 03/29 1-5pmCustomer unavailable for signature; ordrng 1 W11307244 (LATCH) and 1 W11603810 (CNTRL-ELEC) and 1 W11481722 (ACTUATOR)"
We serviced a
WHIRLPOOL RANGE
Model WFE710H0AH0
Near Tacoma, WA 98405
Cejay
Job Details:
03/22/2023
"Customer concern is oven door handle keeps falling off. Upon arrival door was disassembled and is missing parts. Needs new side door trims, screws, spacers. Follow up scheduled for 03/29 1-5pm; ordrng 2 SPACER (WPW10429492)s and 2 SCREW (WPW10317886)s and 2 W10334003 (TRIM-DOOR)s"
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW8500SR01
Near Carrollton, TX 75007
Lane
Job Details:
03/22/2023
Installed drain pump and performed function test. Drain pump is faulty and needs to be replaced. Unable to perform full function test due to faulty drain pump.; O-emld tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM0
Near The Colony, TX 75056
Lane
Job Details:
03/22/2023
Customer stated soap suds ans some water leaked from front door. Preformed diagnostics unable to reproduce leak or over sudsing. Recommend replacing dispenser due to high levels of rinse aid being introduced into dishwasher.; ordrng 1 W11032769 (Dispenser)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8127LC0
Near Frisco, TX 75034
Lane
Job Details:
03/22/2023
Custome stated washer is not sensing detergent level. Preformed diagnostics confirmed detergent housing and drawer need to be replaced. All other functions checked good at time of service.; ordrng 1 W11413407 (Dispenser housing) and 1 W11413340 (Drawer)
We serviced a
MAYTAG RANGE
Model WFE710H0AH0
Near Tacoma, WA 98405
Cejay
Job Details:
03/22/2023
"Customer concern is oven door handle keeps falling off. upon arrival customer has disassembled door and is missing parts. Will need door handle, side door trims, screws and spacers. Advised customer missing parts are not covered. Provided customer costs to replace parts. Requires auth."
We serviced a
AMANA RANGE
Model AER5830VAW1
Near Tacoma, WA 98409
Cejay
Job Details:
03/22/2023
"Customer concern is that range display is not operating correctly intermittinly. Found display worn and damaged causing display not to operate. Needs new display with overlay. AHS to supply, requires Auth.; ordrng 1 WPW10476695 (CNTRL-ELEC)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ
Near Garland, TX 75043
Patrick
Job Details:
03/22/2023
"Customer concern, lower rack wheels came off. Replaced. Upper rack adjuster checks good."
We serviced a
LG DRYER-ELECTRIC
Model DLE7100W
Near Dallas, TX 75228
Patrick
Job Details:
03/22/2023
Replaced terminal block. Tested unit. All checks good.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2474QF5B
Near Mesquite, TX 75149
Patrick
Job Details:
03/22/2023
"Customer concern, unit not washing well. Error codes I60 heater i11filling if0 overfilling. Ran test cycle Pressure sensor failure. Must replace. ; ordrng 1 5304504077 (Pressure sensor kit)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS3
Near Forney, TX 75126
Patrick
Job Details:
03/22/2023
"Customer concern, wet underneath unit. Found drip from diverter. Must replace sump assy.; ordrng 1 WPW10605057 (Sump assy)"
We serviced a
GE DISHWASHER
Model GDT655SSJ0SS
Near Irving, TX 75063
Lane
Job Details:
03/22/2023
Customer stated disposal backs up when dishwasher drains leaking from air gap. Air gap had no restrictions at breather. Customer needs plumber to clear drain.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model NONE
Near Tacoma, WA 98409
Cejay
Job Details:
03/22/2023
"Customer concern is that the washer is is constaly filling with water intermittenly. Model and serial tag worn off. Found failed suspension rods. Found failed inlet valve causing leak. Needs new suspension rods and inlet valves. AHS will have to research, AHS to supply. Requires auth.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), ordrng 1 Suspensionrods (Suspension rods) and 1 Inletvalve (Inlet valve)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Tacoma, WA 98404
Cejay
Job Details:
03/22/2023
Customer concern is that dishwasher rubber door stopper broke and has fallen off and now door will fall. Customer states no other concerns with dishwasher. Found door friction pad damaged causing door to fall. Needs new friction pad. Follow up scheduled for 03/28 8-12pm; ordrng 2 WP8268961 (PAD)s
We serviced a
GE DISHWASHER
Model GDF610PSJ2SS
Near Puyallup, WA 98375
Cameron M.
Job Details:
03/22/2023
"Installed previously ordered flood switch, element and gasket. Cycle tested unit, all checks good left failed parts with customer as it caused a water leak"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5200AP/A2
Near Dallas, TX 75205
Lane
Job Details:
03/22/2023
Customernstated washer only fills with hot water. Performed diagnostics found hot side valve has failed. All other functions checked good at time of service. ; ordrng 1 DC62-30312J (Fill valve) and 1 DC62-30314K (Fill valve hot)
We serviced a
KITCHENAID DISHWASHER
Model KDTE334DSS0
Near Wylie, TX 75098
John
Job Details:
03/22/2023
"Customer concern is DW won't start and some buttons don't work. Found Cancel button beeping when pushed but not lighting and drain not engaging. Upon disassembly, found burnt UI board, control board and wires. Needs new UI and Control board.; ordrng 1 WPW10537414 (panel-cntl) and 1 W10866116 (cntrl-elec)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104DSS1
Near Wylie, TX 75098
John
Job Details:
03/22/2023
"Customer concern is DW will not start. Found when start button is pushed, unit fills but wash motor never engages. Motor fails ohms check. Needs new wash motor.; ordrng 1 W11032770 (pump/motor asm)"
We serviced a
GE RANGE
Model JB630DF4BB
Near Spanaway, WA 98387
Cejay
Job Details:
03/22/2023
Customer concern is that LR burner is not operating. Found failed LR burner causing element not to operate. Needs new element. Follow up scheduled for 03/28 8-12pm; ordrng 1 WB30T10132 (8 RADIANT SURFACE ELEMENT)
We serviced a
LG REFRIGERATOR
Model LFDS22520S/04
Near Garland, TX 75041
Lane
Job Details:
03/22/2023
Customer stated refrigerator never cooled correctly from time of purchase. Performed diagnostics found sealed system deficiency. Compressor has already been replaced . System may have been charged incorrectly with freon during the first repair. Advise pulling proper vacuum and recharging system to correct freon weight. Unable to provide any warranty on recharging of system due to uncertainty of original repair.