We serviced a
LG WASHER-TOPLOAD
Model WT1101CW
Near Dallas, TX 75248
Patrick
Job Details: 10/24/2023
"Customer concern, small amount or water under unit after user. Found h/c reversed causing excessive condensation to build. Corrected issue. Tested unit. No leak noted. All checks good."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB757JW0
Near Dallas, TX 75229
Patrick
Job Details: 10/24/2023
"Customer concern, unit not advancing through cycle. F8e1 long fill, f0e4 spin limited by water temp. Found inlet valve open solenoid for cold water. Home hot water valve will not turn off. ; used 1 W11165546 (Inlet valve) from stock"
We serviced a
SAMSUNG DISHWASHER
Model DW80M2020US/AA 00
Near Tacoma, WA 98408
Cameron M.
Job Details: 10/24/2023
Installed previously ordered vent asm. Cycle tested unit. All checks good
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KWHO
Near Gig Harbor, WA 98335
Cameron M.
Job Details: 10/24/2023
"Customer concern is that dishwasher is leaking water from left front corner during operation. Found failed tub seal, causing unit to leak during operation. Needs new W11483553 tub gasket. Reduced labor costs from 229.65 to 99.65 to credit previously paid 129 diagnostic fee. Follow up visit scheduled for 11/1 8-12; ordrng 1 W11483553 (GASKET)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near University Place, WA 98466
Cameron M.
Job Details: 10/24/2023
Installed previously ordered seal. Cycle tested unit. All checks good. Customer declined to retain old part. Collected remainder balance due via
We serviced a
GE WASHER-FRONTLOAD
Model GFW650SSN2WW
Near Rockwall, TX 75032
John
Job Details: 10/24/2023
Installed new vent damper and dispenser. All checks good.
We serviced a
LG WASHER-TOPLOAD
Model WT7300CV/01
Near Tacoma, WA 98404
Cejay
Job Details: 10/24/2023
"Tenet concern is that washer is leaking from drain hose, tenet notes no other concerns with washer. Tenet attempted to plug hole with sealant, cycle tested washer to verify wash functions are operational, no leak from drain hose currently, recommend replacing drain line due to compromised structural integrity of drain hose. Called KRT for Auth. KRT will contact property owner. ; ordrng 1 AEM73732901 (HOSE ASSEMBLY,DRAIN)"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11022994103
Near Steilacoom, WA 98388
Cejay
Job Details: 10/24/2023
"Installed previously ordered AHS supplied timer, confirmed spin operation, cycle tested washer rinse and spin cycle to verify repair, all checks good."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8500DC2
Near DuPont, WA 98327
Cejay
Job Details: 10/24/2023
"Installed previously ordered inlet valve, manual activation of cold vavle via service mode shows vale is operational, cycle tested washer rinse and spin setting to verify repair, no leaks all checks good. Collected payment via check."
We serviced a
GE DISHWASHER
Model GDF511PSR3SS
Near Rockwall, TX 75032
Patrick
Job Details: 10/24/2023
"Customer concern, door will not close. Found frame bowed causing door strike to contact tub. Bent back straight. Tested unit all checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Tacoma, WA 98443
Cameron M.
Job Details: 10/24/2023
Customer concern is that dishwasher leaks substantial volume of water and resting under flooring and comes up through joints. Reaching carpeted areas of living room. Cycle tested unit 5x found no evidence of leaks from dishwasher. Found not standing water or pooling water under or around unit . Customer prior to service visit cut hole cabinet base under sink. Inspected unit sinks cabinet visually found substantial standing water. Advised customer plumber is needed to inspect plumbing.
We serviced a
GE WALL OVEN
Model PT7800SH8SS
Near Orting, WA 98360
Cameron M.
Job Details: 10/24/2023
"Arrived at gate customer not in call box. Called customer @9:07am left voice-mail that was at gate. Customer concern is that oven produces noise during heat Cycle and not heating. And microwave produces noise during operation. Cycle tested microwave with customer provided measuring cup full of water, unable to duplicate customer concern. Cycle tested lower oven on bake found stripped convection fan,causing unit to produce noise during operation. Also found sticking relay causing oven to not heat to optimum temperature. Also found open bake element causing oven to not heat. Needs new oven relay bord, element, convection motor and fan. Advised customer parts show out of stock. REQUIRES AUTH. Collected 75.00 deductible via ; ordrng 1 WB44X21667 (HIDDEN BAKE ELEMENT KIT) and 1 WB27X32687 (RELAY BOARD) and 1 WB26X10211 (MOTORAC FAN) and 1 WB6X475 (BLADEMTR CL) and 1 WB26X32609 (FAN MOTOR BLADE)"
We serviced a
LG REFRIGERATOR
Model LMXS28626D/00
Near Garland, TX 75040
Chad A.
Job Details: 10/24/2023
Customer stated unit not cooling. On arrival found freshfood a little cool but no cooling in freezer. No frost pattern in freezer and partial on fresh food. Sealed system failure. Needs system rebuild. No repair at this time.
We serviced a
GE DISHWASHER
Model GDT535PSJ5SS
Near Richardson, TX 75080
Chad A.
Job Details: 10/24/2023
Removed and installed ui board and set personality. Cycled to test and no other failures detected.
We serviced a
ELECTROLUX LAUNDRY CENTER
Model FFLE4033QW0
Near Plano, TX 75075
Chad A.
Job Details: 10/24/2023
Customer stated washer not spinning and draining out water. Cycled to test and found faulty door lock causing washer not to spin. Unit draining good. Need lid lock to repair. ; ordrng 1 137353302 (Lock)
We serviced a
KENMORE WALL OVEN
Model 79049523314
Near Carrollton, TX 75007
Chad A.
Job Details: 10/24/2023
Must reschedule ; O-emld tckt
We serviced a
GE DISHWASHER
Model GDF460PST6SS
Near Dallas, TX 75204
John
Job Details: 10/24/2023
"Customer concern is when he pushes start button, unit makes a couple clicking sounds and doesn't start. Found water supply valve turned in off position. Opened supply valve and tested. All checks good."
We serviced a
KENMORE WASHER-TOPLOAD
Model 11024962300
Near Garland, TX 75040
Patrick
Job Details: 10/24/2023
"Customer concern, unit leaks during use. Unit fill of water on arrival. Set to spin only. Good drain, good spin. Disassembled cabinet. Set on large load, good h/c good fill, good agitate, good drain. Unable to replicate concern."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5105HW1
Near Garland, TX 75040
Patrick
Job Details: 10/24/2023
"Customer concern, error code f9e1. Long drain. Found 120vac good to pump. Intermittent operation. Found home drain full blockage, customer must have drain cleared to complete diagnosis. Disassembled drain pump and cleared several partially dissolved scent beads, tested pump 4x all good. ; ordrng 1 W11399437 (Drain pump)"
We serviced a
GE LAUNDRY CENTER
Model GUD27ESSMWW
Near Dallas, TX 75204
John
Job Details: 10/24/2023
Customer concern is washer will not start. Found hot water inlet valve sporadically closing only half way and leaking into unit causing water available code. Needs new inlet valves.; ordrng 1 WH13X27314 (valve 2-1)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4800XQ1
Near Dallas, TX 75219
John
Job Details: 10/24/2023
"Customer concern is washer will not spin. Ran test cycle of 5 towels. Unit fills, agitates, drains, and spins properly. Advised customer about load size. All checks good."
We serviced a
KENMORE WASHER-TOPLOAD
Model 110.29133410
Near Garland, TX 75044
John
Job Details: 10/24/2023
"Customer concern is washer will not spin, just adds water and drains. Upon arrival, found unit way overloaded with towels. Found suspension rods worn and bouncy causing unit to be unable to balance load. Advised Customer about load size restrictions for top load machines. Needs new suspension rods.; ordrng 1 W11130356 (suspension)"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA45H7000AW/A2 01
Near Spanaway, WA 98387
Cejay
Job Details: 10/23/2023
"Customer concern is that washer is leaking heavily from underneath. Inspected pressure hose, found tub to pump drain line disconnected from tub causing leak. Reconnected drain line, cycle tested washer, no leak. Mechanical checks on rods good. All checks good."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW7230HW0
Near Frisco, TX 75034
Chad A.
Job Details: 10/23/2023
Customer stated washer will not complete full cycle. Performed diagnostics and found fault history to be empty. During inspection found bad connection in plug at control in main lower harness. Need control and harness for repair. ; ordrng 1 W11568984 (HARNS-WIRE) and 1 W11419171 (CNTRL-ELEC)
We serviced a
GE LAUNDRY CENTER
Model GUD24ESS1WW
Near Carrollton, TX 75010
Lane
Job Details: 10/23/2023
Customer stated washer makes unfamiliar nois3. Performed diagnostics found all functions checked good at time of service. Advised customer on cycle selection and water usage.
We serviced a
KENMORE WASHER-TOPLOAD
Model ="41741122410"
Near Dallas, TX 75243
Lane
Job Details: 10/23/2023
Customer stated washer will not advance cycle. Performed diagnostics found washer had standing water arrival. Performed diagnostics found drain pump not evacuating water fast enough to satisfy control. Cleaned pump and performed function test. Drain boot tore during re-installation. Drain bellow will haft to be replaced.; ordrng 1 134639920 (Hose)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Garland, TX 75044
Lane
Job Details: 10/23/2023
Customer stated dishwasher displayed fault code and leaked water. Performed diagnostics ran dishwasher for over 30min out side of cabinetry with no codes displayed or signs of leaking water. Foumd dishwasher leveling legs are falling behind tile floor causing dishwasher to shift binding door causing water leak out of door. Advised customer on issues with flooring causing door closure issue. All functions checked good at time of service.
We serviced a
LG RANGE
Model LREL6325F
Near Tacoma, WA 98404
Cameron M.
Job Details: 10/23/2023
"Customer concern is that range display missing segments. Found segments of display missing, causing inability to adequately determine time and temperatures. Needs new display board. Installed new display board. Cycle tested unit. All checks good. Unit did not need console, thermistor, and main pcb. Returned to office with all parts sent."
We serviced a
GE WASHER-TOPLOAD
Model GTWN2800D2WW
Near South Hill, WA 98374
Cejay
Job Details: 10/23/2023
"Customer concern is that washer would not drain and still produces burning smell. Upon arrival water in tub, Preformed drain and spin unit did drain and spin. Ohms at shifter in range. Preformed multiple drain and spins cycles no issues. Cycle tested unit with a load, could not replicate customers concerns, no mechanical or component failures at time of service."
We serviced a
SAMSUNG REFRIGERATOR
Model RF28N9780SR/AA. 02
Near Wylie, TX 75098
Lane
Job Details: 10/23/2023
Installed new bin and performed function test. All functions checked good at time of service.
We serviced a
FRIGIDAIRE LAUNDRY CENTER
Model FEX831FS2
Near Tacoma, WA 98444
Cejay
Job Details: 10/23/2023
"Installed previously ordered belt, preformed spin test, good. Cycle tested washer rinse and spin cycle, confirmed all washer operations operation, all checks good."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45N5300AF/US 51
Near Tacoma, WA 98498
Cejay
Job Details: 10/23/2023
"Installed previously ordered door seal, cycle tested unit for leaks, all checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model DU945PWPBQ
Near Wylie, TX 75098
Chad A.
Job Details: 10/23/2023
Customer stated dishwasher leaking water. During inspection found water leaking from air gap due to plug in disposer. Removed plug and cycled to test. Tank float sticking due to scum build up. Cleaned float and stem. Cycled and all functioning properly.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW2
Near Tacoma, WA 98405
Cameron M.
Job Details: 10/23/2023
Installed previously ordered main control. Cycle tested unit. All checks good
We serviced a
LG WASHER-FRONTLOAD
Model WM2301HR
Near Carrollton, TX 75007
Chad A.
Job Details: 10/23/2023
Customer stated washer very noisy. During inspection found motor rotor with broken hub causing rotor to drag on stator. Both rotor and stator needed for repair. Unable to test for any other failures due to this condition. ; ordrng 1 4417EA1002H (STATOR ASSEMBLY) and 1 4413ER1003A (ROTOR ASSEMBLY)
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model n/a
Near Coppell, TX 75019
Chad A.
Job Details: 10/23/2023
Work order not needed. Unit is a washer dryer combo.
We serviced a
GE DRYER-ELECTRIC
Model GFD14ESSN2WW
Near Mesquite, TX 75150
Lane
Job Details: 10/23/2023
Customer stated dryer runs slow and doesn't heat. Performed diagnostics found dryer only getting one leg of power. Advised customer to contact maintenance to correct electrical supply.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW6200KW0
Near Lakewood, WA 98499
Cejay
Job Details: 10/23/2023
"Customer concern is that washer was making a noise durring spin up and slow down and now it will not spin at all. Confirmed motor is operational, found damaged belt, cam and motor causing washer not to operate. Needs new motor, cam, belt and actuator. SQT Ships parts DTC. Advised customer to call when all parts arrive. Returning two SQT provided parts, ; ordrng 1 W11026785 (MOTOR-DRVE) and 1 W10721967 (CAM) and 1 W11239857 (BELT) and 1 W10913953 (ACTUATOR)"
We serviced a
FRIGIDAIRE RANGE
Model FGEH3047VFA
Near Tacoma, WA 98444
Cejay
Job Details: 10/23/2023
"Installed new 3 wire power cord, cycle tested burners and oven all checks good. ; used 1 WX09X10007 (POWER CORD 5' 40A 3WIRE RANG) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Puyallup, WA 98375
Cejay
Job Details: 10/23/2023
"Installed previously ordered HMI, preformed service cycle, all checks good."
We serviced a
KENMORE DRYER-ELECTRIC
Model ="110.6682269066822"
Near Tacoma, WA 98407
Cameron M.
Job Details: 10/23/2023
Installed previously ordered drum felt. Cycle tested unit. All checks good
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX655DW1
Near Lake Tapps, WA 98391
Cameron M.
Job Details: 10/23/2023
"Customer concern is that washer does not agitate. Found broken actuator,causing unit to not run. Needs new actuator. Installed new actuator cycle tested unit. All checks good. ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
GE DRYER-ELECTRIC
Model GTDP300EMOWS
Near Enumclaw, WA 98022
Cameron M.
Job Details: 10/23/2023
Installed previously ordered motor asm. cycle tested unit. All checks good. Collected remainder balance via card payment.
We serviced a
GE REFRIGERATOR
Model CVE28DM5NS5
Near Dallas, TX 75238
Lane
Job Details: 10/23/2023
Customer stated refrigerator made a abnormal noise. Performed diagnostics found no abnormal noises at time of service. No fault codes stored for noise related problems. Advised customer to record noise or wait until noise is more consistent to allow for more accurate diagnosis.
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYMS4
Near Dallas, TX 75231
Lane
Job Details: 10/23/2023
Customer stated freezer keeps freezing over. Performed diagnostics found open defrost circuit. Advised replacing by-metal and deost heater. All other functions checked good at time of service. ; ordrng 1 WP12729123 (Heater) and 1 W11334745 (W11334745)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Forney, TX 75126
Patrick
Job Details: 10/20/2023
Replaced auger and yoke. Tested unit. All checks good.
We serviced a
KENMORE WASHER-TOPLOAD
Model ="11028062800"
Near Puyallup, WA 98375
Cameron M.
Job Details: 10/20/2023
Customer concern is that washer produces noise during spin cycle and leaking. Found failed tub bearing causing oily water sling from rotor during wash and spin cycles also resulting in noisy spin cycle. Found secondary leak from inlet hose being loose allowing water dripping. Found worn suspension rods causing out of balance condition during spin cycle. Found suds buildup in washer producing slow/long drain conditions. Needs new bearing kit and suspension rods. Follow up visit scheduled for 11/6 1-5; ordrng 1 W10435302 (bearing) and 1 W10820048 (suspension)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5000DW3
Near Dallas, TX 75227
Patrick
Job Details: 10/20/2023
"Removed impeller, replaced hub, impeller, belt, and dampers. Calibrated unit. Unit checks good at this time."
We serviced a
SPEED QUEEN DRYER-ELECTRIC
Model ADE4BRGS177TW01
Near Puyallup, WA 98373
Cejay
Job Details: 10/20/2023
"Customer concern is that dryer is over heating and is running continuously, timer is not advancing. Preformed airflow test pass. Preformed temperature checks over 213?F and noise appeared as dryer got over 170?F element, hi-limit, thermal cutoff tested good, ohms at cycle thermostat do not change, voltage at timer is good. Noise is due to over heating issue, will need new heater, timer and thermostat for over heating issue. Follow up scheduled for 10/27 1-5pm; ordrng 1 D517562 (TIMER,DRYER 4 CYCLE) and 1 61927 (ASSY,HEATER KIT 240/5) and 1 D504515 (THERMOSTAT,CYCLING(GREEN))"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5400AV/US 03
Near Puyallup, WA 98374
Cameron M.
Job Details: 10/20/2023
"Customer concern is that washer goes Out of balance. Found LR suspension rod worn ,causing unit to not adequately balance during spin cycle. Needs new suspension rods. REQUIRES AUTH ; ordrng 4 DC97-16350U (ASSY DAMPER)s"
We serviced a
SAMSUNG DISHWASHER
Model DW80R2031US/AA 00
Near Tacoma, WA 98466
Cejay
Job Details: 10/20/2023
"Customer concern is that dishwasher is leaking from underneath, cycle tested dishwasher found signs of over suds, also found unit not level, can not properly level unit due to power cord location and vertical length of cabinet. Multiple cycles tests for approximately 30 could not replicate leak. Visually inspected case break, fill valve good, found signs of Dedergent seeping from drain pump. Also found signs of leak from rack rail supports. Will need service assembly repair kit. Advised requires auth.; ordrng 1 DD82-01882A (SVC ASSY-SVC KIT)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8127LC0
Near Tacoma, WA 98406
Cejay
Job Details: 10/20/2023
"Customer concern is that washer is leaking intermittently. Pulled error codes, F6E3. Cleared. Did not return. Service bulletin for tub ring replacement. Follow up scheduled for 10/27 8-12pm; ordrng 1 W11590590 (RING-TUB)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM2
Near Tacoma, WA 98465
Cejay
Job Details: 10/20/2023
"Installed previously ordered sump and motor assembly, spray arms and Dedergent dispenser, preformed service cycle to check for leaks and to verify repair, all checks good."
We serviced a
GE WASH/DRY COMBO
Model GUD27ESSM1WW
Near Tacoma, WA 98405
Cejay
Job Details: 10/20/2023
"Customer concern is that washer is not spinning clothes out properly. Found broken dryer door handle, found belt off pully causing washer not to operate. Will need new drive belt, reinstalled old belt to diagnose gearcase status, good. Needs drive belt and dryer door handle. Follow up scheduled for 10/27 8-12pm collected pay,ent via card. ; ordrng 1 WE12X27300 (BELT DRIVE) and 1 WE01X30378 (HANDLE SOLID DOOR)"
We serviced a
KENMORE COOKTOP
Model ="79044123511"
Near Irving, TX 75063
John
Job Details: 10/20/2023
Installed new burners and infinite switches. Found knob spline on FL infinite switch is a different style than original making knob unable to attach. No replacement knob with correct configuration is available.Auth #260SLSL
We serviced a
GE COOKTOP
Model NOTAVAILABLE
Near Irving, TX 75063
John
Job Details: 10/20/2023
"Customer concern is when any of the burners are turned to low all igniters start clicking. Confirmed issue. Needs new spark harness and spark module. Unit is installed with a cabinet panel underneath it making it nit possible to get to model tag. AHS to research model number and parts.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), ordrng 1 Sparkmodule (Spark module) and 1 Sparkharness (Spark harness)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW6230HW1
Near Dallas, TX 75211
John
Job Details: 10/20/2023
Customer concern is washer will not spin or agitate. Found F7E1 and F7E6 codes for motor circuit open. Found capacitor has become unmounted and ripped one of the wires out of connector. Needs new lower harness.; ordrng 1 W11590868 (Lower wire harness)
We serviced a
HOTPOINT DRYER-ELECTRIC
Model HTX24EASK0WS
Near Dallas, TX 75228
John
Job Details: 10/20/2023
Customer concern is dryer vent hose keeps comming off. Found broken vent outlet tube. Repaired outlet tube and reattached hose. All checks good.
We serviced a
SAMSUNG REFRIGERATOR
Model RF23M8570SR/AA05
Near Allen, TX 75013
Patrick
Job Details: 10/20/2023
"Customer concern, c85 repeatedly on display. Low voltage to inverter. At time of service, no active error codes. Good 120vac at all test points. Must replace main control and inverter pcb for intermittent voltage drop out. ; ordrng 1 DA92-00763K (Inverter pcb) and 1 DA94-03757B (Main pcb)"
We serviced a
LG REFRIGERATOR
Model LFXS29766S/01
Near McKinney, TX 75072
Patrick
Job Details: 10/20/2023
"Replaced im, all checks good."
We serviced a
BOSCH RANGE
Model NGM5654UC/03
Near Spanaway, WA 98387
Cejay
Job Details: 10/20/2023
"Customer concern is that cooktop ignitors will spark randomly, sometimes all sometimes a few or only one. Found failed spark module causing continuous ignition issues. Also found two seized venturi fasteners, unit will need new spark module ,venturi repair kit and two holders. Customer declined repair at time of service."
We serviced a
CROSLEY DRYER-ELECTRIC
Model VED6505GW0
Near Puyallup, WA 98371
Cameron M.
Job Details: 10/20/2023
Installed previously ordered belt and idler pully. Cycle tested unit. All checks good
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW7232HW1
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 10/20/2023
Installed previously ordered ui and slider. Cycle tested unit. All checks good
We serviced a
GE DISHWASHER
Model GDF520PGD6WW
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 10/20/2023
Installed previously ordered spray arms. Cycle tested unit. All checks good
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950US/AA 01
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 10/20/2023
Installed previously ordered diverter motor assembly. Cycle tested unit. Unit still produces PC advised customer ahs to contact in few day regarding replacement option
We serviced a
KENMORE WASHER-FRONTLOAD
Model ="79641473210"
Near Sachse, TX 75048
John
Job Details: 10/20/2023
"Customer concern is washer leaking when not in use. Found inlet valve seal broken and causing leak. Replaced inlet valves from truck stock. All checks good.; used 1 5220FR2075L (INLET VALVE-COLD), and 1 5220FR2006H (INLET VALVE (HOT)) from stock"
We serviced a
SAMSUNG DISHWASHER
Model DW80F600UTS/AA 01
Near Wylie, TX 75098
John
Job Details: 10/20/2023
Installed new rails and wheels. All checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW7500GW0
Near McKinney, TX 75070
John
Job Details: 10/20/2023
Customer concern is washer lid is broken and doesn't close. Confirmed broken lid. Must replace lid.; ordrng 1 W11130236 (Lid)
We serviced a
GE WALL OVEN
Model JT3800SH8SS
Near Puyallup, WA 98375
Cameron M.
Job Details: 10/20/2023
"Customer concern is that oven light activates when door is opened but no activation in microwave or main display . Due to fasteners that secure unit are stripped, unable to Uninstall unit for diagnostic service. Advised customer unit will need to be made accessible for diagnostic service. NO CHARGE advised customer once accessible call for service."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA54R7600AC/US01
Near Balch Springs, TX 75180
Patrick
Job Details: 10/20/2023
"Customer concern unit adds time to cycle and stops mid way through. 3c1, ub motor sensor, off balance codes stored. Found board under unit rubbing on rotor. Removed board, calibrated unit, tested under load. All checks good at this time."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDC465HW0
Near Allen, TX 75013
Patrick
Job Details: 10/19/2023
"Customer concern, article of clothing jammed in drum. Customer removed. Tested unit. All checks good."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WV60M9900AV/A5
Near Garland, TX 75044
Patrick
Job Details: 10/19/2023
"Customer concern, unit fills when not in use. Must replace inlet valves.; ordrng 1 DC33-01002A (Inlet valve) and 1 DC62-00311Q (Inlet valve)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/ AA07
Near Dallas, TX 75228
Patrick
Job Details: 10/19/2023
"Defrosted evap, cleared frozen drain, replaced evap cover and thermostat. Unit checks good at this time."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Irving, TX 75038
Lane
Job Details: 10/19/2023
Customer stated dishwasher leaks water out of door. Performed diagnostics found no fault codes stored. Ran auto test function through onboard diagnostics found excessive suds building up. Lower spray arm has separated adding to the leak. All other functions checked good at time of service. ; ordrng 1 W10837249 (Lower spray arm)
We serviced a
MAYTAG DRYER-ELECTRIC
Model PYE2300AYW
Near Lewisville, TX 75067
John
Job Details: 10/19/2023
"Customer concern is dryer will not start. Confirmed unit not starting, only hums and then shuts off. Drum unable to be spun at all by hand. Found door switch broken and allowing unit to be started with door open. Rear rollers worn and siezed in place. Front glide worn and scrapping across drum as well as brace broken. Belt worn and fraying. Element tests open as well as high limit fuse melted and broken. Motor start winding has failed and motor over heating when started. Must replace door switch, rear rollers, front glide, belt, element, blower wheel, and motor.; ordrng 1 W10410996 (Motor) and 1 W11497304 (Blower wheel) and 1 LA-1044 (element and high limit fuse) and 1 341241 (Belt) and 1 12002126 (REINFORCEMENT BRACE/GLID) and 2 LA-1008 (roller kit rear)s and 1 53-0147 (switch,door)"
We serviced a
GE DRYER-ELECTRIC
Model GFD65ESPN0SN
Near Mesquite, TX 75150
Patrick
Job Details: 10/19/2023
"Customer concern, unit does not tumble. Confirmed. Found broken belt. Must replace. ; ordrng 1 WE03X29704 (Belt)"
We serviced a
GE DISHWASHER
Model YLD4466R00SS
Near Irving, TX 75063
John
Job Details: 10/19/2023
"Customer concern is DW starts and runs for a few minutes and then stops. Cycle tested unit and found slow drain and unit not fully draining before filling again. Found air gap insert tabs broken causing it to sit on top of drain inlet and restricting water flow. Attempted to remount air gap, no luck. Advised Customer that air gap will need to be replaced so that unit can drain properly. Unit functioning as designed."
We serviced a
KENMORE COOKTOP
Model ="79044123511"
Near Irving, TX 75063
John
Job Details: 10/19/2023
Came to install new cooktop parts. Found cooktop in use upon arrival and too hot to disassemble. Advised customer that cooktop will need to be cooled to room temperature in order for repair to be completed.Follow up scheduled for tomorrow Friday October 20th 1pm-5pm.; O-emld tckt
We serviced a
GE WASHER-TOPLOAD
Model PTW605BPR1DG
Near Frisco, TX 75034
Chad A.
Job Details: 10/19/2023
Customer stated unit will not power on. Performed diagnostics and found good voltage to user interface with no function. Replaced user interface and cycled to test. All options and functions performing properly.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED9200SQ
Near Tacoma, WA 98445
Cameron M.
Job Details: 10/19/2023
Purchase of power cord. Collected payment via card payment. ; used 1 WX09X10003 (POWER CORD 5' 30A 3WIRE DRYR) from stock
We serviced a
GE DRYER-ELECTRIC
Model PTD90GBPT0RS
Near Dallas, TX 75248
John
Job Details: 10/19/2023
Installed new bearing and drum. All checks good.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED9200SQ
Near Tacoma, WA 98445
Cameron M.
Job Details: 10/19/2023
"Prior to preforming repair found power cord melted and found loose contact in receptacle, causing damage to power cord. Advised customer will need electrician to diagnose or fix receptacle. Customer requested to purchase power cord. Also seized idler pully. Causing noise rollers not needed Installed previously ordered parts. Due to loose contacts in recptical unable to test unit.; used 1 W10837240 (BRACKET) from stock"
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW8740DW1
Near Tacoma, WA 98406
Cameron M.
Job Details: 10/19/2023
"Customer concern is that washer produced f3e1 error after completing second wash cycle following repair. Customer advised that debris from pockets were found in unit prior to initial repair visit. Preformed second inspection of unit. Inspected pressure hose and pressure dome, clean and clear of debris. Cycle tested unit with rinse and spin. Unit completed cycle. Tested unit via service mode, unit failed and triggered f3e1 . Tested voltage at board. found failing main control, causing unit to intermittently not detect water level and triggers drain pump to remain on. Needs new main control. Customer declined repair at this time Customer requests time to talk with spouse."
We serviced a
LG WASHER-TOPLOAD
Model WT7200CW
Near Tacoma, WA 98498
Cameron M.
Job Details: 10/19/2023
Customer concern is that washer produces clunking noise during agitation and tub moves excessively during agitation. Unit produces clunking/clicking noise during spin cycle. Cycle tested unit with customer provided load of towels. Was unable to duplicate customer concern of unit making noise during agitation or spin. Advised customer to monitor and record video if issues persist
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ0
Near Heartland, TX 75126
Lane
Job Details: 10/19/2023
Replaced infinite switch and performed multiple function tests. All functions checked good at time of service.
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA44A3205AW/A4
Near Plano, TX 75075
Chad A.
Job Details: 10/19/2023
Customer stated unit giving 4c error code. During inspection found cold water flow to be slow. Removed hoses and cleared debris. Cycled to test and all functioning properly. No other failures detected.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near University Place, WA 98466
Cameron M.
Job Details: 10/19/2023
"Customer concern is that dishwasher leaked alot of water on 4-5 separate occasions after initial repair visit, roughly2 days to one week apart. Preformed visual inspection of unit and wash components, found no failure visually. Cycle tested unit, did not find active leaks. With customer permission used ink marker on door seal and closed door transfer of ink indicates lack of adequate seal on top left corner of door, inducing leak. Needs new door seal follow up visit scheduled for 10/24 8-12 collected 79.50 via card payment ; ordrng 1 W11414078 (SEAL)"
We serviced a
GE LAUNDRY CENTER
Model GUD27EESN0WW
Near Dallas, TX 75225
John
Job Details: 10/19/2023
Came to install new bearing assy. Found top dryer cabinet to be not square due to damaged bearing causing the 2 screws that hold front panel bind in place. Will need 2 replacement screws so that existing screws can be drilled out.; ordrng 2 WE2M304 (Screw)s
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8540FW0
Near Dallas, TX 75231
John
Job Details: 10/19/2023
"Installed new control board, unit still not heating. Found burnt connector on heater. Replaced heater and connector from truck stock. All checks good.; used 1 WP8544771 (ELEMENT), and 1 279457 (WIRE-SPADE) from stock"
We serviced a
OTHER OTHER
Model PRO COMPACT-P
Near Dallas, TX 75230
Lane
Job Details: 10/19/2023
Installed disposal and performed multiple function and leak tests after repair. All functions checked good at time of service. Advised customer to register disposal to activate warranty.
We serviced a
SAMSUNG REFRIGERATOR
Model RF29A967535/AA13
Near Wylie, TX 75098
Patrick
Job Details: 10/19/2023
"Customer concern, lcd broken. Confirmed. Must replace. ; ordrng 1 DA97-21808V (Control)"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED5100HW1
Near Spanaway, WA 98387
Cejay
Job Details: 10/19/2023
"Customer concern is that dryer is not heating. Preformed airflow test failed (Yellow) confirmed 240v from outlet. Found open element causing dryer not to heat. Installed new element, cycle tested dryer to verify repair, all checks good. ; used 1 WP3387747 (ELEMENT) from stock"
We serviced a
SAMSUNG RANGE
Model NX60A6511SS/AA 01
Near Orting, WA 98360
Cejay
Job Details: 10/19/2023
"Installed previously ordered main control and temperature probe, preformed temperature checks to verify repair, all checks good."
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950UG/AA 01
Near Puyallup, WA 98373
Cejay
Job Details: 10/19/2023
"Customer concern is that dishwasher dispenser in not operating, mechanical checks of dispenser good. Found loss of neutral to dispenser solenoid. Service bulletin for wire harness and dispenser. Advised dispenser is out of stock and may take time to recive. Requires Auth. ; ordrng 1 DD39-00013T (WIRE HARNESS) and 1 DD59-01002A (DISPENSER SLIDE), states that autho needed"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45R6100AC/US
Near Tacoma, WA 98444
Cameron M.
Job Details: 10/19/2023
"Customer concern is that washer leaks from bottom front of unit. Preformed visual inspection of units normal suspect areas of leak. Found buildup on door glass, causing drip from bottom of door. Found no other evidence of mechanical defects visually. Cycle tested unit 10x via service mode and rinse and spin. Found no active water leak or standing water inside of unit or under unit. Advised customer to monitor and record video if issues persist. Returned to office with warranty provided door boot and inlet valve hot and cold side"
We serviced a
SAMSUNG REFRIGERATOR
Model RF268ABWP/XAA
Near Orting, WA 98360
Cejay
Job Details: 10/19/2023
"Installed previously ordered door seal and rails, confirmed operation of door, all checks good."
We serviced a
LG DRYER-ELECTRIC
Model DLEY1701WE
Near Tacoma, WA 98404
Cameron M.
Job Details: 10/19/2023
"Arrived to Install previously ordered main control. during Install of new board, found connection on main control filled with epoxy preventing proper Install of new board. Advised customer reorder of new board required, due to high risk of damage to unit if attempted to clear epoxy .Follow up visit scheduled for 11/2 8-12; ordrng 1 EBR76210911 (Main pcb)"
We serviced a
ELECTROLUX WASHER-FRONTLOAD
Model ELFW7537AT0
Near Orting, WA 98360
Cejay
Job Details: 10/19/2023
"Customer concern is that the washer is making a noise durring fill with cold water. Confirmed customer concern, noise is coming from cold inlet valve, installed new SQT provided valve assembly, noise is still present. Incoming water pressure is 47psi. Advised customer noise is caused by excessive water pressure causing cavitation inside inlet valve producing noise. Advised customer plumber is needed"
We serviced a
GE RANGE
Model JB625RK9SS
Near Dallas, TX 75287
Lane
Job Details: 10/19/2023
Customer stated top glass broke during use. Performed diagnostics found glass is cracked in multiple places. Glass top needs to be replaced to correct issue. ; ordrng 1 WB62X20907 (Glass top black)
We serviced a
GE DRYER-ELECTRIC
Model PTD60EBPRODG
Near Carrollton, TX 75001
Lane
Job Details: 10/18/2023
Customer stated consecutive loads of laundry were being done and dryer stopped heating. Performed diagnostics found heating element connector became loose and failed. Heating element and connector will need to be replaced. All other components tested good at time of service. ; saved tckt