Service History 13 - RPS Appliance Repair

We serviced a

KENMORE DISHWASHER

Model 66513893K801

Near Gig Harbor, WA 98335

Cejay

Job Details: 07/27/2023

"Ustomer concern is that dishwasher is not draining, confrimer 120v to drain motor. Checked drain line for clog by setting unit drain line into sick unit drains. Advised customer house drain line is restricted, advised plumber is needed."

We serviced a

SAMSUNG DISHWASHER

Model DW80F600UTS/AA 01

Near Plano, TX 75074

John

Job Details: 07/27/2023

Cane to install new drain pump and hose. Found that unit was installed behing tile lip and bottom of counter has various screws and nails sticking through making unit unable to be removed. Customer advised that they will contact RPS once unit is accessible.; O-emld tckt

We serviced a

GE COOKTOP

Model PP989SN1SS

Near Richardson, TX 75080

John

Job Details: 07/27/2023

I stalled new infinite switch. All checks good.

We serviced a

GE WASHER-TOPLOAD

Model GTW750CPLODG

Near Plano, TX 75025

Chad A.

Job Details: 07/27/2023

Customer concern water leaking into tub. During inspection found water dripping fromm dispenser into tub due to faulty valve not sealing off properly. Need water valve assembly for repair. ; ordrng 1 WH13X26637 (VALVE QUAD WATER ASM)

We serviced a

GE WASHER-TOPLOAD

Model GCWN2800D0WW

Near Wylie, TX 75098

Chad A.

Job Details: 07/27/2023

Replaced timer and softener dispenser in agitator. All functions good and no other failures detected.

We serviced a

MAYTAG WALL OVEN

Model MEW6530DDS

Near Frisco, TX 75035

Chad A.

Job Details: 07/27/2023

Customer stated unit not functioning and constantly beeping. During testing found faulty touch pad. Cancel button stuck causing beeping and preventing oven function. Need user interface for repair. Unable to test any other functions due to this condition. No repair at this time.

We serviced a

KITCHENAID DISHWASHER

Model KDTE404DSS1

Near Frisco, TX 75033

Chad A.

Job Details: 07/27/2023

Replaced control and heater. Cycled to test and heater working good. All functions working at user interface.

We serviced a

FRIGIDAIRE WALL OVEN

Model GLEB30S9FQC

Near Forney, TX 75126

Patrick

Job Details: 07/27/2023

"Replaced element, tested unit. All checks good."

We serviced a

SAMSUNG RANGE

Model NE59M4320SS/AA

Near Mesquite, TX 75150

Patrick

Job Details: 07/27/2023

"Customer concern, rf burner doesn't regulate temperature. Confirmed. Always on high. Must replace element and infinite sw. Element listed as back order. ; ordrng 1 DG44-01002A (Rf infinite sw) and 1 DG47-00056A (Rf element)"

We serviced a

LG WASHER-FRONTLOAD

Model WM3900HBA

Near Frisco, TX 75035

Chad A.

Job Details: 07/27/2023

Customer stated unit leaking water. Cycled washer to check for leaks and found unit to be leaking from center seam of outer tub when unit spinning. Need outer tub assembly for repair. ; O-emld tckt

We serviced a

WHIRLPOOL DISHWASHER

Model WDT790SLYM1

Near Bonney Lake, WA 98391

Cameron M.

Job Details: 07/27/2023

"Customer concern is that dishwasher leaks alot of water from under unit during operation, causing flooring to warp. Found leak coming from diverter motor. Also found small tear in tub seal causing leak from bottom of door during wash cycle. Needs new sump asm and tub seal. Customer declined repair at this time. Customer requests kick panel left off to all airflow. Collected 95 diagnostic fee + tax via"

We serviced a

GE RANGE

Model JBGP28SEK1SS

Near Puyallup, WA 98374

Cejay

Job Details: 07/27/2023

"Customer concern is that oven is not heating. Found open bake ignitor causing oven not to heat, needs new bake ignitor. Installed new ignitor, cycle tested unit all chexks good. ; used 1 4342528 () from stock"

We serviced a

LG DISHWASHER

Model LDS5540ST

Near Puyallup, WA 98373

Cameron M.

Job Details: 07/27/2023

Installed previously ordered sump and dispenser. Cycle tested unit. All checks good. Left parts with customer as leak evidence present during repair

We serviced a

LG WASHER-FRONTLOAD

Model WM3370HWA

Near Dallas, TX 75248

John

Job Details: 07/27/2023

Customer concern is washer leaking from door. Found large amounts of dog hair built up on door boot and bottom of door glass causing water to seep through and run down front of machine. Cleaned hair from boot and door and tested. All checks good.

We serviced a

AMANA DISHWASHER

Model ADB1400AGS1

Near Tacoma, WA 98444

Cejay

Job Details: 07/27/2023

"Customer concern is that dishwasher is not dryer and rinse aid is not dispensing. Found damaged heater causing dishwasher not to dry, pulled error codes and preformed service cycle. No storred errors. Found rinse aid not dispensing, confirmed no operation of heater. Needs new heater and dispenser follow up scheduled for 08/02 8-12pm; ordrng 1 WPW10428217 (DISPENSER) and 1 W10518394 (HEATER)"

We serviced a

KENMORE RANGE

Model 79079623700

Near Coppell, TX 75019

John

Job Details: 07/26/2023

"Customer concern is oven not heating properly. Found temperature unable to be properly set. When knob is turned the temperature changes randomly and does not match with knob. Once knob is stopped, the read out on display randomly jumps around and then shuts off and stops heating. Recommend replacing oven control and temp sensor.; ordrng 1 318601500 (control) and 1 316217002 (sensor,oven probe)"

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW5840BW0

Near Garland, TX 75043

Patrick

Job Details: 07/26/2023

"Upon disassembly, found transmission splines seized in spin basket. Must replace basket, outer tub and transmission. Unit uneconomical to repair. Customer must discontinue use. Left unit unplugged with water turned off. Auth # 129nmom"

We serviced a

ROPER WASHER-TOPLOAD

Model RAX4232KQ0

Near Balch Springs, TX 75180

Patrick

Job Details: 07/26/2023

"Customer concern, unit not spinning. Found torn wire to switch. Mended wire. Tested unit. All checks good."

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW5057LW0

Near Graham, WA 98338

Cejay

Job Details: 07/26/2023

"Customer concern is that washer spun all night and now when starting a cycle it moves stright to complete and dose not wash. Service bulletin matching customers concern, motors ohms 8.7,4.3,4.3. Found failed capacitor causing washer not to operate. Needs new capacitor. Follow up s heduled for 08/01 1-5pm; ordrng 1 W11395618 (CAPACITOR)"

We serviced a

FRIGIDAIRE DISHWASHER

Model FGHD2465NF1A

Near Tacoma, WA 98445

Cejay

Job Details: 07/26/2023

"Customer concern is dishwasher is not powering on. Found unit not wired correctly causing unit not to operate, rewired unit, cycle tested all checks good."

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF42H5000AW/A2 11

Near Puyallup, WA 98373

Cejay

Job Details: 07/26/2023

"Installed previously ordered drain pump motor, cycle tested washer all checks good."

We serviced a

SAMSUNG REFRIGERATOR

Model RS275ACBP/XAA

Near Plano, TX 75093

Lane

Job Details: 07/26/2023

Customer stated fresh food section is not cooling. Performed diagnostics found defrost system not working on fresh food side unable to remove panel without damaging due to ice build-up. Display is not legible for code identification. Customer will defrost unitfor 24hr with door open. Secondary appointment will be necessary for diagnostics.

We serviced a

KITCHENAID WALL OVEN

Model KEMS309BSS00

Near Dallas, TX 75252

Lane

Job Details: 07/26/2023

Customer stated microwave door glass cracked. Performed diagnostics foumd outer skin with glass broken. Part is showing discontinued currently. Advised customer. If customer can find part we will install for a labor charge with no warranty on repair.

We serviced a

MAYTAG WASHER-TOPLOAD

Model LA211

Near Richardson, TX 75081

Lane

Job Details: 07/26/2023

Customer stated washer produced a burning smell. Performed diagnostics found drive belt slipping causing issue. Replaced belts and performed multiple function tests. All functions checked good at time of service. ; ordrng 1 12112425 (Belt)

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVW7230HW0

Near Balch Springs, TX 75180

Patrick

Job Details: 07/26/2023

"Customer concern, unit not draining. Confirmed. Removed debris from drain impeller. Tested unit. All checks good"

We serviced a

GE WASHER-TOPLOAD

Model GFW850SS1NWW

Near Mesquite, TX 75181

Patrick

Job Details: 07/26/2023

"Customer concern, unit leaking. Found drain clean out loose in housing. Tightened. Tested unit. All checks good."

We serviced a

MAYTAG WASHER-FRONTLOAD

Model MHW8630HC4

Near Tacoma, WA 98445

Cejay

Job Details: 07/26/2023

Customer concern is that washer is not dispensing dedergent. No stored errors. Manual activation of valves good. Preformed quick cycle diagnostics audiable hum from dedergent pump but no activation. Needs new dedergent pump. Follow up scheduled for 08/01 1-5pm. ; ordrng 1 W11316271 (MOTOR-PUMP)

We serviced a

GE WASHER-TOPLOAD

Model GTWN7450D0WW

Near Tacoma, WA 98445

Cejay

Job Details: 07/26/2023

"Customer concern is that washer is leaking. Upon arrival water on floor. Found leak coming from failed inlet valve. Water valve failed causing main board to short. Needs new main board, inlet valve and clamp kit.; ordrng 1 WH13X10057 (WATER VALVE - 3 SOLENOID) and 1 WH49X20000 (HOSE CLAMP SERVICE KIT) and 1 WH12X20503 (CONTROL AND FIRMWARE ASM)"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB835DW4

Near Sumner, WA 98391

Cameron M.

Job Details: 07/26/2023

"Customer concern is that washer does not run cycle. Attempted cycle test. Found lid lock fault, causing unit to not recognize lid position and start cycle. Needs new lid lock . Installed new lid lock. Cycle tested unit. All checks good ; used 1 W10810403 (LID LOCK ASSY) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2311PFGA

Near Garland, TX 75040

Lane

Job Details: 07/26/2023

Customer stated refrigerator isn't colling correctly. Performed diagnostics found ice dispenser seal missing. Dispenser seal and lever will need to be replaced to correct issue. All other functions checked good at time of service.

We serviced a

KENMORE DISHWASHER

Model 66513892K800

Near Rowlett, TX 75088

Lane

Job Details: 07/26/2023

Installed new control panel and performed multiple function tests after repair. All functions checked good at time of service.

We serviced a

GE DISHWASHER

Model PDT845SSJ2SS

Near Edgewood, WA 98372

Cameron M.

Job Details: 07/26/2023

"Customer concern is that top rack bottle jets do not stay mounted upper spray arm does not remain in place. Found broken tabs on bottle jet asm and mid conduit, causing components to fall from top rack during wash cycle. Also found lower spray arm hub broken causing poor wash quality during operation. Needs new mid conduit, bottle jet asm, bottle jet hose and lower spray arm hub unable to install warranty provided upper and lower spray arms until return visit due to damaged components. ; ordrng 1 WD21X20309 (CONDUIT MID BLASTER ASM) and 1 WD22X25478 (BOTTLE BLASTER ASM) and 1 WD24X20262 (HOSE BOTTLE BLASTER) and 1 HUBSPRAYARM (WD12X22852)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS2

Near Irving, TX 75063

John

Job Details: 07/26/2023

Customer concern is DW is not cleaning. Entered service mode and found F9 E1 error for diverter failure. Started test cycle and found unit fills properly but diverter constantly spins and never finds home and then drains. Needs new sump assy.; ordrng 1 W10805015 (Pump&motor)

We serviced a

HOTPOINT WASHER-TOPLOAD

Model RTW4440VQ2

Near Irving, TX 75061

John

Job Details: 07/26/2023

Installed new temp sensor and water valve. All checks good.

We serviced a

ROPER WASHER-TOPLOAD

Model RTW4516FW2

Near Dallas, TX 75211

John

Job Details: 07/26/2023

Customer concern is agitator in washer has come apart. Found previous company has replaced gear case. In doing so they installed the agitator bolt into the lower section of the agitator and just set the top section in place. Removed agitator bolt and reinstalled it properly through both agitator sections. Ran test cycle. All checks good.

We serviced a

WHIRLPOOL COOKTOP

Model W3CG3014XS00

Near Dallas, TX 75287

John

Job Details: 07/26/2023

Installed new spark harness and module. All checks good.

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWC565FW2

Near Puyallup, WA 98374

Cameron M.

Job Details: 07/26/2023

"Installed previously ordered motor, hub and gearcase. Cycle tested unit. All checks good."

We serviced a

KENMORE WASHER-FRONTLOAD

Model 110.45081400

Near Plano, TX 75093

John

Job Details: 07/26/2023

Installed new drain pump. All checks good.

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS1

Near Graham, WA 98338

Cejay

Job Details: 07/26/2023

"Customer concern is that dishwasher is not heating and is leaving residue inside the unit. Pulled error codes. 7-1,5-1, verified operation of heater, stress test wash motor, durring drain cycle water is backing up into sink causing smell and difficulty draining. Advised customer plumber is needed. No mechanical or component failures at time of service."

We serviced a

GE RANGE

Model PB96OSJ4SS

Near South Hill, WA 98375

Cejay

Job Details: 07/26/2023

Tech was assigned as a helper;

We serviced a

LG DRYER-ELECTRIC

Model DLE1501W

Near Carrollton, TX 75010

Chad A.

Job Details: 07/26/2023

Customer stated getting error code d90 and unit shutting down. Performed vent test and unit failed. Checked blower wheel housing and exit airflow from back on dryer. All checked good and very clean. Vent restriction in house vent. Must be cleaned professionally.

We serviced a

KITCHENAID DISHWASHER

Model KUDK03FTSS3

Near Rockwall, TX 75087

Lane

Job Details: 07/26/2023

Customer stated dishwasher door falls open and doesn't wash well. Performed diagnostics found broken door tension cables and faulty wash pump. Door cables and pump and motor need replacing. All other functions checked good at time of service. ; ordrng 1 8194001 (Dorr balance kit) and 1 Wpw10780877 (Pump motor)

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV419AEW/XAA

Near Rockwall, TX 75087

Lane

Job Details: 07/26/2023

Customer stated dryer wont start. Performed diagnostics found faulty belt. Idler has already been updated. Replaced belt and performed full function and heat cycle test. ; used 1 6602-001655 (Belt) from stock

We serviced a

GE DRYER-ELECTRIC

Model GFDN110EL0WW

Near Mesquite, TX 75181

Patrick

Job Details: 07/26/2023

Incorrect part ordered. Please order started parts. ; O-emld tckt

We serviced a

GE WASHER-TOPLOAD

Model WJSR4160D5WW

Near Mesquite, TX 75181

Patrick

Job Details: 07/26/2023

Replaced drain pump. Tested unit. All checks good.

We serviced a

GE DISHWASHER

Model GDF520PGJ5BB

Near Garland, TX 75043

Patrick

Job Details: 07/26/2023

"Customer concern, unit will not turn on. Connected nufi, found csm tripped. Reset no drain motor, no circulation motor during test. Installed firmware update (4) unit began normal operation. Must replace main control, and ui.; ordrng 1 WD21X31899 (Ui) and 1 WD21X24901 (Main control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWQ04

Near Garland, TX 75041

Lane

Job Details: 07/26/2023

"Customer stated fresh food items are freezing. Performed diagnostics found damper is faulty causing temperature instability. Both freezer and fresh food door gaskets need replacing. Freezer door rails are binding up preventing proper door closure. Sealed system checks good. All other functions checked good at time of service. ; rqstng P&A on 1 WPW10196393 (Damper control), ordrng 1 W10443313 (Door gasket) and 1 W10443315 (Freezer door gasket) and 2 W11658402 (Slide)s"

We serviced a

LG WASHER-FRONTLOAD

Model WM8100HVA

Near Spanaway, WA 98387

Cejay

Job Details: 07/25/2023

"Customer concern is that washer is not filling with water, reset washer and is not filling but makes a noise with a hot fill. Preformed service cycle multiple times, no issues. Found noise caused by high water preasure at hot inlet valve, reduced valve opening, cycle tested washer on hot fill, good fill rate all checks good. Returning 3 SQT provided parts."

We serviced a

WHIRLPOOL WASHER-FRONTLOAD

Model WFW9151YW00

Near Puyallup, WA 98374

Cejay

Job Details: 07/25/2023

"Customer concern is that washer is leaking. Signs of leak from door glass. Cycle tested washer could not replicat leak concern, unit struggled to drain. Found drain trap cloged. Removed clog cycle tested washer again still no leak, drain is correct. Advised customer on proper maintenance of door glass and door seal amd running regular cleaning cycles."

We serviced a

FRIGIDAIRE RANGE

Model FFEF3O16USB

Near Enumclaw, WA 98022

Cameron M.

Job Details: 07/25/2023

"Installed previously ordered infinite switches and element, cycle tested unit. All checks good"

We serviced a

GE DISHWASHER

Model CDT845P2NS1

Near Fife, WA 98424

Cameron M.

Job Details: 07/25/2023

"Arrived to diagnose dishwasher, customer on phone with husband advised unit was in process of return and exchange with home depot. Customer advised service not needed at this time."

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DVE50M7450W/A3

Near Puyallup, WA 98375

Cejay

Job Details: 07/25/2023

"Customer concern is that dryer is not heating. Found open element causing dryer not to heat. I stalled new element, cycle tested dryer and prefor,ed airflow test failed (yellow) advised customer dryer vents need service. ; used 1 DC47-00019A (HEATER-DRYER) from stock"

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV42H5200EP/A3 01

Near Spanaway, WA 98387

Cejay

Job Details: 07/25/2023

"Customer concern is that dryer is not heating. Found open element causing dryer not to heat needs new element. Installed new element, unable to cycle test dryer as it is not connected to utilities. ; ordrng 1 DC97-14486A (ELEMENT ASSEMBLY)"

We serviced a

MAYTAG DRYER-ELECTRIC

Model MED6600TQ0

Near Plano, TX 75093

John

Job Details: 07/25/2023

Customer concern is Dryer door squeeks while in use. Found broken door catch causing noise. Replaced door catch from truck stock. All checks good.; used 1 WPW10111905 (CATCH) from stock

We serviced a

LG WASHER-TOPLOAD

Model WT7700HVA/01

Near Plano, TX 75075

Chad A.

Job Details: 07/25/2023

Customer stated unit not going through cycles. During testing found main pcb blown. Customer not moving forward on repair and parts not available.

We serviced a

LG REFRIGERATOR

Model LFX25960ST

Near Addison, TX 75001

Chad A.

Job Details: 07/25/2023

"Customer stated ice maker not functioning and interior lights not working. During testing testing found ice maker to cycle OK but freezer Temps too high. 10 to 15. Coils not blocked and all fans operating. Need sealed system repair. Compressor,freshfood evap,filter dryer. 134a unit. No repair at this time. Moving soon."

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA52J8700AP/A2

Near Allen, TX 75013

Chad A.

Job Details: 07/25/2023

Customer stated water not shutting off an bubbles at drain pipe at wall. During testing found cold water valve sticking open and drain hose from washer extended too far into wall drain. Need water valve assembly and drain hose adjustment.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Irving, TX 75062

Lane

Job Details: 07/25/2023

Customer stated dishwasher leaked water intermittently. Replaced spray arms due to cracking. Dishwasher did leak after part installation. Wash tub is warped causing a gap between the inner door panel seal and wash tub. Wash tub and inner door panel need replacing to correct issue.; ordrng 1 W11513977 (Wash tub) and 1 W11513971 (Door inner)

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WA48J7700AW/A2

Near Dallas, TX 75238

Lane

Job Details: 07/25/2023

Repaired door latch and performed multiple function tests. All functions checked good at time of service. Washer locked lid and started cycle multiple times.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Tacoma, WA 98465

Cameron M.

Job Details: 07/25/2023

"Customer concern is that dishwasher does not drain. Cycle tested unit, found stripped drain pump impeller. Causing unit to not drain. Needs new drain pump. Installed new drain pump. Cycle tested unit 3x, on third Cycle test found failed diverter motor causing unit to not wash properly. Needs new pump&motor assembly. Follow up visit scheduled for 8/4 8-12; ordrng 1 W11665769 (PUMP&MOTOR ASM)"

We serviced a

WHIRLPOOL COOKTOP

Model GLS3665RS03

Near Irving, TX 75039

John

Job Details: 07/25/2023

Installed new spark module and switch harness. All checks good.

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW4816FW2

Near Irving, TX 75063

John

Job Details: 07/25/2023

Installed new agitator. All checks good.

We serviced a

GE RANGE

Model MERH752CAS

Near Dallas, TX 75206

John

Job Details: 07/25/2023

Customer cocner is range will not power on. Found no voltage supplied to outlet. Went to checks breaker and found construction being done behing customers home. And construction workers have turned breaker off while digging. Unable to function test unit due to no power.

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Steilacoom, WA 98388

Cameron M.

Job Details: 07/25/2023

"Customer concern is that dishwasher does not wash properly and not completing cycle. F9e1(not draining). Cycle tested unit, found dead spot in drain pump motor, causing unit to not drain and complete cycle. Also found main control, intermittently failing to send voltage to drain pump. Causing unit to not drain and complete cycle. Needs new drain pump and control. Advised customer parts show out of stock. AHS TO SUPPLY ; ordrng 1 W11410070 (CNTRL-ELEC) and 1 W11497943 (PUMP-DRAIN)"

We serviced a

GE COOKTOP

Model PP9036SJ2SS

Near Lakewood, WA 98499

Cameron M.

Job Details: 07/25/2023

Customer concern is that cooktop does not boil water and trips breaker. Found unit only received 120v supply. Also found poor install connections at power supply. Also found evidence of electrical shorting in main power supply at junction connections. Advised customer electrician needed to correct. If issues persist call for service.

We serviced a

MAYTAG WASHER-FRONTLOAD

Model MHW7000XR2

Near Spanaway, WA 98387

Cejay

Job Details: 07/25/2023

"Customer concern is that washer originally was showing F6E1 not spinning, jad a company out to repair but issue still persists. No storred errors, Needs new MCU and outer door seal clamp. Requires auth. AHS to supply. ; ordrng 1 WPW10374126 (CNTRL-ELEC) and 1 W11266654 (CLAMP)"

We serviced a

GE DISHWASHER

Model GDF530PSM2SS

Near Richardson, TX 75082

Lane

Job Details: 07/25/2023

Installed new user control noard and performed full function test. All functions checked good at time of service.

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW6600SW2

Near Dallas, TX 75287

John

Job Details: 07/25/2023

Installed new drain pump. All checks good.

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW8540BW1

Near Dallas, TX 75240

John

Job Details: 07/25/2023

Customer concern is washer leaking. Found bearing has failed and is allowing water to pass through the seal. Needs new outer tub assy.; ordrng 1 W10381078 (outer tub)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near South Hill, WA 98373

Cejay

Job Details: 07/25/2023

"Customer concern is there is damage to the dishwasher door due to impact. Found damage to inner panel, console and outer door is warped. Needs new inner panel and console, customer elected for attempt to manualy repair outer door. Advised customer will attempt but may need outer panel if door panel alignments are off. Customer declined repair at time of service. Collected service fee via card."

We serviced a

LG DISHWASHER

Model LDP6797BD

Near Puyallup, WA 98374

Cejay

Job Details: 07/25/2023

"Installed previously ordered control panel assembly, verified all buttons are working correctly, all checks good."

We serviced a

LG DISHWASHER

Model LDT7797BM

Near Orting, WA 98360

Cejay

Job Details: 07/25/2023

"Customer concern is that dishwasher display is not working properly and unit intermittenly powers down. Found display leds not working. Needs new display for leds not working and main control for intermittent issues of shutting down. Requires auth. ; ordrng 1 AGM76429502 (PARTS ASSEMBLY,SVC) and 1 AGL75675207 (ASSEMBLY,CONTROL)"

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV42H5000EW/A3

Near Dallas, TX 75220

John

Job Details: 07/25/2023

Installed new motor duct assy. All checks good.

We serviced a

KENMORE DISHWASHER

Model 665.15113K216

Near Puyallup, WA 98375

Cameron M.

Job Details: 07/24/2023

"Customer concern is that dishwasher leaks from airgap. Found debris in airgap to disposal hose, causing unit to leak from airgap. Cleared hose and airgap. Cycle tested unit. Found open element causing unit to not heat and dry dishes. Needs new element follow up visit scheduled for 8/3 1-5; ordrng 1 W10518394 (HEATER)"

We serviced a

GE WASHER-FRONTLOAD

Model PFWS4600L0WW

Near Tacoma, WA 98445

Cameron M.

Job Details: 07/24/2023

"Customer concern is that washer wash shipped with airbags installed. Advised customer due to unit not being hooked up to utilities, unable to test unit. Removed airbags. Preformed thorough inspection of unit. Found no evidence of mechanical defects. All checks good. Advised customer on regular cleaning intervals. Advised customer on using high quality detergent. Advised customer to monitor and call if issues arise after initial setup of unit. Customer retained airbags. Collected payment via"

We serviced a

LG DISHWASHER

Model LDP7708ST

Near Dallas, TX 75240

Lane

Job Details: 07/24/2023

Customer stated dishwasher was filling up on its own and began to leak. Shut water off going to dishwasher. Ordering water inlet valve. All other functions checked good at time of service.; ordrng 1 5221DD1001E (Water fill valve)

We serviced a

GE DRYER-ELECTRIC

Model GTDP300EM1WS

Near Heath, TX 75032

Patrick

Job Details: 07/24/2023

"Customer concern, unit will not turn on. Found broken timer knob. Must replace. ; ordrng 1 WE1M964 (Timer knob)"

We serviced a

KENMORE DISHWASHER

Model 66512773K310

Near Dallas, TX 75252

John

Job Details: 07/24/2023

Installed new upper rail and adjusters. All checks good.

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DVE53BB8900D/A3

Near Plano, TX 75075

John

Job Details: 07/24/2023

Installed new wire harness. All checks good.

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DVE45T6000W/A3

Near Richardson, TX 75081

Lane

Job Details: 07/24/2023

Customer stated dryer makes abnormal noise. Performed diagnostics found faulty idler pulley. All other functions checked good at time of service. ; used 1 DC93-00634A (Idler pulley) from stock

We serviced a

GE DRYER-ELECTRIC

Model GTD42EASJ2WW

Near Wylie, TX 75098

Lane

Job Details: 07/24/2023

Performed full amp draw test. Dryer only pulled 6.7 amps on start up. Unable to get breaker to trip during testing. Found physical damage not seen on prior appointment causing some interference issues. Advised customer to have dryer circuit inspected and have dryer breaker changed to standard non GFI breaker.

We serviced a

AMANA WASHER-TOPLOAD

Model NTW4516FW1

Near Rockwall, TX 75032

Patrick

Job Details: 07/24/2023

Agitator came loose again. Tightened. Must replace. ; ordrng 1 W10772621 (Agitator bolt) and 1 285565 (Agitator complete)

We serviced a

HOTPOINT WALL OVEN

Model RK767G0J4BG

Near Sunnyvale, TX 75182

Patrick

Job Details: 07/24/2023

"Customer concern, lower oven not holding temperature. Timer does not function. Elements check good. Must replace thermostat and clock. AHS to supply parts. ; ordrng 1 WB19X10006 (Timer)"

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED9500TW3

Near Carrollton, TX 75007

John

Job Details: 07/24/2023

"Installed new felt seal and belt. While testing found light squeeling noise still present. Found idler pulley making noise. Replaced idler pulley from truck stock. All checks good. Advised Customer not to use dryer for at least 8 hours in ordert to allow felt seal glue to set-up. ; used 1 279640 (PULLEY,IDLER) from stock"

We serviced a

GE DRYER-ELECTRIC

Model GTDP490ED0WS

Near Spanaway, WA 98387

Cejay

Job Details: 07/24/2023

"Customer concern is that dryer turns on heats up but drum is not spinning. Found broken belt causing drum not to turn. Installed new belt, cycle tested dryer all checks good. ; used 1 WE03X29897 (BELT DRIVE) from stock"

We serviced a

KENMORE RANGE

Model 91194402301

Near Tacoma, WA 98445

Cameron M.

Job Details: 07/24/2023

"Customer concern is that oven takes long time to heat, burner intermittently not heating. Found open element causing oven to not heat to prescribed temperatures. Preformed cycle test of surface burners 5x, found faulty contacts in infinite switches, causing burners to not heat intermittently. Needs new burner and infinite switches. REQUIRES AUTH. ; ordrng 2 WB24T10022 (INFINITE SWITCH LF,RR)s and 2 WB24T10027 (INFINITE SWITCH RF/LR)s and 1 WB44T10010 (RANGE OVEN BAKE ELEMENT)"

We serviced a

ROPER DRYER-ELECTRIC

Model RES7646KQ2

Near Wylie, TX 75098

Lane

Job Details: 07/24/2023

"Customer stated dryer will not run under its own power. Performed diagnostics found faulty motor and blower wheel. Rotating parts have already been replaced. Rollers, idler and belt. Customer also stated buzzer constantly sound never shutting off. ; O-emld tckt"

We serviced a

WHIRLPOOL RANGE

Model WFE550S0HZ0

Near Garland, TX 75044

Lane

Job Details: 07/24/2023

Customer stated range display is not working. Performed diagnostics found faulty control. All other functions checked good at time of service. ; ordrng 1 W11528249 (Control)

We serviced a

FRIGIDAIRE WASHER-TOPLOAD

Model GLWS1439FS0

Near Dallas, TX 75228

Lane

Job Details: 07/24/2023

Customer stated washer stopped after filling and door wouldn't unlock. Performed diagnostics found faulty lid switch assembly. All other functions checked good at time of service. Lid lock assembly has been discontinued.

We serviced a

MAYTAG RANGE

Model MERH753BAW

Near Dallas, TX 75228

Lane

Job Details: 07/24/2023

Installed new control with overlay. Tested function of oven and cooktop. All functions checked good at time of service.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE104ESS3

Near Dallas, TX 75208

Patrick

Job Details: 07/24/2023

"Removed excess 'water', removed glass shards from drain pump. Tested unit all checks good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW2

Near Tacoma, WA 98445

Cejay

Job Details: 07/24/2023

"Customer concern is that dishwasher is not washing. Pulled error codes. 4-3,7-1. Confirmed 120v to wash motor. Needs new sump and motor assembly. Installed new sump and motor cycle tested unit all checks good."

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF45R6100AC/US 03

Near Lakewood, WA 98498

Cejay

Job Details: 07/24/2023

"Customer concern is that washer will not fill with water on normal cycle. Cycle tested washer on normal once on cold fill and once with hot fill amd agian on warm fill. Could not replicate customer concern. Confirmed presure hose line is clear. Found drain line inserted too far into stand pipe. Adjusted and secured drain line. Advised customer to moniter washer and to call warrenty if issues persist. No mechanical or component failures at time of service. ; (created new UIS, deleted prior attachment to UisID 18783)"

We serviced a

AMANA DISHWASHER

Model ADB1300AFS0

Near DuPont, WA 98327

Cejay

Job Details: 07/24/2023

Customer concern is that dishwasher is not drying. Found damaged element causing dishwasher not to heat. Needs new element. Pulled error codes and prefomred service cycle. No stored errors. All other functions operational. Follow up scheduled for 07/28 10-2pm. ; ordrng 1 W10518394 (HEATER)

We serviced a

GE LAUNDRY CENTER

Model N/A

Near Tacoma, WA 98404

Cameron M.

Job Details: 07/24/2023

"Arrived to preform diagnostic service on laundry center, customer advised appliance technician from appliance nw on-site already for same call."

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF42H5200AF/A2 11

Near Irving, TX 75063

John

Job Details: 07/24/2023

Installed new drain boot. All checks good.

We serviced a

LG DISHWASHER

Model LRT7808SS

Near Richardson, TX 75082

Chad A.

Job Details: 07/24/2023

Replaced wash motor and lower rack. Cycled to test and all working good with no leaks or failures.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Allen, TX 75002

Chad A.

Job Details: 07/24/2023

Replaced sump assembly and cycled to test. All working good. Draining properly and no leaks detected.

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED72HEDW0

Near Fircrest, WA 98466

Cejay

Job Details: 07/24/2023

"Customer concern is that dryer is making a squeaking noise durring operation. Found failed idler and worn belt causing noise, needs new belt and idler, installed new belt and idler cycle tested dryer all checks good. ; used 1 W10837240 (BRACKET), and 1 661570V (BELT) from stock"

We serviced a

LG RANGE

Model LREL6323S/01

Near Spanaway, WA 98387

Cejay

Job Details: 07/24/2023

"Customer concern is that range display is not working. Confrimed customer concern with display needs new display, SQT parts provided are not correct parts, thermostat not needed, needs new display pcb and main pcb, advised SQT ships DTC. ; ordrng 1 EBR89296403 (ASSEMBLY,DISPLAY) and 1 EBR89296005 (PCB ASSEMBLY,MAIN)"