Service History 134 - RPS Appliance Repair

We serviced a

KENMORE DISHWASHER

Model 66515939000

Near Graham, WA 98338

Branden W.

Job Details: 07/02/2021

Customer concern is that water leaks from airgap when dishwasher is draining. Filled dishwasher and it did not drain at all. Cleaned all hoses and pump housing. Reassembled. Tested again. Dishwasher draining good. Found no leak or overflow from airgap. Cleaned hose from airgap to sink drain anyway. Cycle tested dishwasher x5. All checks good. No mechanical issues found.

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWX655DW1

Near Puyallup, WA 98374

Cameron M.

Job Details: 07/02/2021

"Customer concern is that washer does not spin properly and gave off burning smell. Was unable to duplicate customer concern, unit operating as designed. Advised customer on regular cleaning intervals. Also advised to call if issue persists."

We serviced a

FRIGIDAIRE DISHWASHER

Model FPHD2485NF1A

Near McKinney, TX 75071

Jacob P.

Job Details: 07/02/2021

"Customer concern of error and always on. Found float switch stuck causing unit to always drain. Reset float switch. Test cycled, all checks ok."

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED7000DW0

Near Tacoma, WA 98418

Cameron M.

Job Details: 07/02/2021

"Customer concern is that dryer does not heat. Preformed airflow test failed (red).found open heating element, causing unit to not heat. Installed new heating element. cycle tested,all checks good. Advised customer dryer duct needs to be cleaned asap, before regular use continues. ; used 1 279838 (ELEMENT,HEATER) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Dallas, TX 75206

Jacob P.

Job Details: 07/02/2021

"Installed previously ordered control board and temp probe. Test cycled, all checks ok."

We serviced a

GE DRYER-ELECTRIC

Model GTD45EASJ2WS

Near Graham, WA 98338

Cameron M.

Job Details: 07/02/2021

"Installed previously ordered door asm, cycle tested all checks good."

We serviced a

MAYTAG DRYER-ELECTRIC

Model MED3500FW0

Near McKinney, TX 75070

Jacob P.

Job Details: 07/01/2021

"Customer concern of unit making squeaking noise. Found seized idler pulley and dirty rollers. Replaced idler pulley, cleaned and lubed rollers. Test cycled, all checks ok. ; used 1 279640 (PULLEY,IDLER) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHB1

Near Tacoma, WA 98465

Branden W.

Job Details: 07/01/2021

Customer concern is that dishwasher was leaking. Then would not power on. Found loose power connection at dishwasher causing no power. Replaced wire nut. Unit powers fine. Cycle tested dishwasher. Found that disposal under sink leaks water through disposal. Advised that disposal is cause of leak. Advised to not use unit leak is repaired. No other issues found with dishwasher.

We serviced a

KENMORE DRYER-GAS

Model 11076911692

Near Dallas, TX 75228

Jacob P.

Job Details: 07/01/2021

"Customer concern of unit not heating. Found open thermal fuse causing no heat. Replaced thermal fuse. Test cycled, all checks ok. ; used 1 WP3390719 (FUSE-THRML) from stock"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB880BW0

Near Gig Harbor, WA 98335

Branden W.

Job Details: 07/01/2021

Installed new inlet valve. Cycle tested. All checks good. Left failed part as it caused a water leak.

We serviced a

KENMORE OVEN/STOVE

Model 79070613210

Near Frisco, TX 75035

Jacob P.

Job Details: 07/01/2021

"Customer concern of unit not heating. Found weak igniter causing no ignition. Replaced igniter. Test cycled, all checks ok. ; used 1 WB13K21 (OVEN IGNITER-12' LEAD W/NUTS) from stock"

We serviced a

GE DISHWASHER

Model GDF530PSM4SS

Near Carrollton, TX 75010

Jacob P.

Job Details: 07/01/2021

"Customer concern of unit not drying dishes, tub is wet at end of cycle and rust found in bottom of tub. Unit has rinse aid. Checked water temps at sink, 120deg. Tested heating element, unit heats. No sign of rust caused by dishwasher. Unable to find any mechanical failure. Unit functioning as designed. Advised customer they will need to call into ge for further issues."

We serviced a

WHIRLPOOL RANGE

Model WFE510S0AB0

Near Gig Harbor, WA 98335

Branden W.

Job Details: 07/01/2021

"Customer concern is that after airfreight tripped circuit, range does not power on. Found only 120v to range. L1 to N 120vac, L2 to N 0vac. Reset breaker multiples times. Issue persists. Advised an electrician is need to restore proper power to range. Also advised wall outlets in kitchen should not be on same circuit as range. Found no issues with range."

We serviced a

KENMORE DRYER-ELECTRIC

Model 79680021900

Near Dallas, TX 75240

Jacob P.

Job Details: 07/01/2021

"Customer concern of long dry times. Ran air flow test, 100% plugged. Removed vent from back of dryer, found duct and internal unit vent completely plugged with lint. Removed lint from inside dryer and replaced duct. Ran air flow test again, still failed. Advised customer vent from back of dryer to outside needs to be cleaned asap. ; used 1 BTD48 (4: X 8' FLEX DUCT), and 1 MC450 (4' WORM CLAMP) from stock"

We serviced a

GE WASHER-FRONT LOA

Model GFW550SSN0WW

Near Tacoma, WA 98445

Cameron M.

Job Details: 07/01/2021

"Installed previously ordered inlet valve, cycle tested all checks good."

We serviced a

JENN-AIR OVEN-WALL

Model WW27430P

Near Dallas, TX 75248

Jacob P.

Job Details: 06/30/2021

"Installed previously ordered control board. Test cycled, all checks ok."

We serviced a

KENMORE RANGE

Model 79096123409

Near Eatonville, WA 98328

Branden W.

Job Details: 06/30/2021

Customer concern is that range does not heat. No burners or elememt operate. Found 120v L1 to N. But only 40v L2 to N. Advised that proper power is not supplied causing elements to not operate. Advised that an electrician is needed.

We serviced a

GE DISHWASHER

Model GLD4560R00SS

Near Wylie, TX 75098

Jacob P.

Job Details: 06/30/2021

"Customer concern of unit not latching. Closed door, unit latched. Test cycled ?5, all checks ok. Unable to verify complaint. Unit functioning as designed."

We serviced a

GE DISHWASHER

Model PDT825SSJ2SS

Near Dallas, TX 75206

Jacob P.

Job Details: 06/30/2021

"Installed previously ordered door catch. Test cycled, all checks ok."

We serviced a

LG DRYER-ELECTRIC

Model DLE3733W

Near Spanaway, WA 98387

Cameron M.

Job Details: 06/30/2021

Customer concern is that dryer takes multiple cycles to dry clothes. Performed airflow test (red) failed. Found clogged vent duct. Causing multiple cycles. Tested operating temperatures with vent off 160.Cleaned and calibrated moisture sensors. Advised customer dryer duct needs to be cleaned asap.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM5

Near Spanaway, WA 98387

Branden W.

Job Details: 06/30/2021

"Installed new control board, dispenser, wire harness, heater, drain pump and inlet hose adapter. Cycle tested x3. All checks good."

We serviced a

WHIRLPOOL WASHER-FRONT LOA

Model WFW87HEDC1

Near Spanaway, WA 98387

Cameron M.

Job Details: 06/30/2021

"Installed previously ordered drain pump, cycle tested all checks good."

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV45H7000EW/A2 02

Near DuPont, WA 98327

Cameron M.

Job Details: 06/30/2021

"Installed previously ordered wire harness, cleaned and vacuumed inside unit. cycle tested 3x times all checks good."

We serviced a

WHIRLPOOL WALL OVEN

Model WOD51EC7AS03

Near Graham, WA 98338

Branden W.

Job Details: 06/29/2021

Customer concern is that any heating mode would just produce feature not available error. Retrieved error F1E0 (internal failure) error code. Reset per tech guide. Cycle tested both oven. All checks good.

We serviced a

GE DISHWASHER

Model GDF610PSJ2SS

Near Spanaway, WA 98387

Cameron M.

Job Details: 06/29/2021

"Installed previously ordered main control board, cycle tested all checks good."

We serviced a

KENMORE RANGE

Model 79032363411

Near Garland, TX 75041

Jacob P.

Job Details: 06/29/2021

"Customer concern of unit not heating and surface burner flames are sometimes orange. Found weak igniter causing no heat in oven. Replaced igniter. Test cycled, checks ok. Advised customer that orange flame is caused by too much oxygen in flame, can be caused by multiple things. Test cycled surface burners, all functioning as designed. ; used 1 WB13K21 (OVEN IGNITER-12' LEAD W/NUTS) from stock"

We serviced a

MAYTAG COOKTOP

Model MGC5430BDS

Near Plano, TX 75094

Jacob P.

Job Details: 06/29/2021

"Installed previously ordered spark module, spark switch, burner screws, burner knobs and orifice holders. Test cycled, all checks ok."

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS2

Near Frisco, TX 75035

Jacob P.

Job Details: 06/29/2021

"Installed previously ordered wash pump. Test cycled, all checks ok."

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model 79681022900

Near Dallas, TX 75225

Jacob P.

Job Details: 06/29/2021

"Customer concern of unit making noise. Found worn front rollers causing noise. Replaced rollers. Test cycled, all checks ok. ; used 2 4581EL2002H (ROLLER ASSEMBLY) from stock"

We serviced a

GE DISHWASHER

Model GDWF100R10BB

Near McKinney, TX 75071

Jacob P.

Job Details: 06/28/2021

"Installed previously ordered drain pump and drain hose. Test cycled, all checks ok."

We serviced a

KENMORE RANGE

Model 79096214403

Near South Hill, WA 98374

Cameron M.

Job Details: 06/28/2021

"Installed new control, probe and overlay. Cycle tested at 350. All checks good."

We serviced a

JENN-AIR RANGE

Model JES9800BAS

Near Plano, TX 75024

Jacob P.

Job Details: 06/28/2021

"Installed previously ordered console. Test cycled, all checks ok."

We serviced a

SAMSUNG DISHWASHER

Model DW80N3030US/AA 00

Near Tacoma, WA 98444

Cameron M.

Job Details: 06/28/2021

Customer concern is that dishwasher does not start a cycle. Cycle tested numerous times in different cycles. Dishwasher operating as designed at time of service.

We serviced a

KENMORE WASHER-TOPLOAD

Model 11021102012

Near Dallas, TX 75243

Jacob P.

Job Details: 06/28/2021

"Installed previously ordered inlet valve. Test cycled ?20, all checks ok"

We serviced a

KENMORE WALL OVEN

Model 79049613317

Near Rowlett, TX 75088

Jacob P.

Job Details: 06/28/2021

"Customer concern of unit not heating. Found burnt terminal to bake element causing no heat. Replaced terminal. Test cycled, all checks ok."

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB765FFW3

Near Spanaway, WA 98387

Cameron M.

Job Details: 06/28/2021

Customer concern is that clothing stuck under agitator. Clothing removed. Unit working fine.

We serviced a

GE LAUNDRY CENTER

Model GUD27ESSM1WW

Near Grand Prairie, TX 75051

Jacob P.

Job Details: 06/25/2021

"Customer concern of unit not washing. Found debris inside cabinet that caused drive belt to fall off. Removed debris and mounted belt. Test cycled, all checks ok."

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DVE45N5300W/A3

Near Dallas, TX 75235

Jacob P.

Job Details: 06/25/2021

"Installed previously ordered control board. Test cycled, all checks ok."

We serviced a

GE DISHWASHER

Model GDT535PSJ2SS

Near Edgewood, WA 98371

Cameron M.

Job Details: 06/25/2021

"Installed new drain pump, control board and flood switch. Cycle tested. All checks good."

We serviced a

LG DRYER-ELECTRIC

Model DLE5977S

Near Mesquite, TX 75150

Jacob P.

Job Details: 06/25/2021

"Customer concern of dryer making noise. Found no mechanical failure with dryer. Cleaned and lubed rollers and idler pulley. Advised customer that AHS does not cover noise. Unit functioning as designed, no mechanical failure."

We serviced a

GE DRYER-ELECTRIC

Model GFD55ESSN0WW

Near Wylie, TX 75098

Jacob P.

Job Details: 06/25/2021

"Customer concern of unit not turning on. Found plug slightly too far out of outlet causing no power. Seated plug fully into outlet. Test cycled, all checks ok."

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDX655DW1

Near Puyallup, WA 98373

Cameron M.

Job Details: 06/25/2021

Installed new drum seal. Cycle tested. All checks good.

We serviced a

AMANA WASHER-TOPLOAD

Model NTW4516FW2

Near South Hill, WA 98375

Cameron M.

Job Details: 06/25/2021

"Customer concern is that washer does not finish cycle. Found F7 E1 (Unable to obtain RPM) error stored. Cycle tested washer. Found failed transmission causing loud operation and oil leak into drive components. Also found actuator not sending RPM to main control. Needs new gearcase, actuator, belt and pulley kit. Declined to repair at this time."

We serviced a

GE WASHER-FRONT LOA

Model WPGT9350C0PL

Near Frisco, TX 75034

Jacob P.

Job Details: 06/24/2021

"Installed previously ordered inlet valve. Test cycled, all checks ok. Left failed part with customer."

We serviced a

GE WASHER-TOPLOAD

Model GTW720BSN0WS

Near Plano, TX 75024

Jacob P.

Job Details: 06/24/2021

"Installed previously ordered control board and accelerometer. Test cycled, all checks ok."

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED8500DC3

Near McKinney, TX 75070

Jacob P.

Job Details: 06/23/2021

"Installed previously ordered control board and thermistor. Test cycled, all checks ok."

We serviced a

GE DISHWASHER

Model PDT715SYN2FS

Near Frisco, TX 75034

Jacob P.

Job Details: 06/23/2021

"Installed previously ordered roller kits. Test cycled, all checks ok."

We serviced a

GE DRYER-ELECTRIC

Model GFD65GSPN0SN

Near Frisco, TX 75034

Jacob P.

Job Details: 06/23/2021

"Installed previously ordered ui board and power button. Test cycled, all checks ok."

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW7300DW1

Near Puyallup, WA 98374

Cameron M.

Job Details: 06/23/2021

Customer concern is that washer does not operate and produces F6 E3. Unit unplugged at time of service. Plugged unit in. Cycle tested numerous times. Washer operating properly at time of service. All button respond properly. Advised to call if issue returns.

We serviced a

FISHER PAYKEL DRYER-ELECTRIC

Model DEGX1 US

Near Tacoma, WA 98443

Cameron M.

Job Details: 06/23/2021

Customer concern is that dryer does not heat. Found sagging heating coil caused thermostat to trip. Replaced heating element assembly with old dryer outside at customers request. NO WARRANTYVacuumed inside of dryer. Cycle tested. All checks good.

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW8900BC0

Near Spanaway, WA 98387

Cameron M.

Job Details: 06/23/2021

Customer concern is that washer intermittently leaks from bottom left corner. Found inlet valve intermittently allowing too much pressure to detergent dispenser causing it to overflow and produce leak. Advised part is back ordered with no ETA.

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDB835DW4

Near Dallas, TX 75229

Jacob P.

Job Details: 06/23/2021

"Installed previously ordered control board. Test cycled, all checks ok."

We serviced a

KENMORE DRYER-ELECTRIC

Model 11062342511

Near Dallas, TX 75218

Jacob P.

Job Details: 06/22/2021

"Customer concern of dryer not turning on. Found open thermal fuse causing no power. Replaced thermal fuse. Test cycled temps cycling too high. Replaced operating thermostat. Test cycled, all checks ok. ; used 1 WP3392519 (FUSE-THRML), and 1 WP3387134 (THRMST-FIX) from stock"

We serviced a

GE WALL OVEN

Model PT916SR1SS

Near Plano, TX 75024

Jacob P.

Job Details: 06/22/2021

"Customer concern of condensation in display, keypad not working. Unplugged control panel from main board and reseated connection, keypad now works. Unable to find any worn seal or insulation that would cause condensation in display. Unit functioning as designed, advised customer to call back if problem persists."

We serviced a

WHIRLPOOL WASHER-FRONT LOA

Model WFW72HEDW0

Near Plano, TX 75024

Jacob P.

Job Details: 06/22/2021

"Installed previously ordered inlet valve, dispenser assy and front panel. Test cycled, all checks ok."

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW5000DW2

Near Tacoma, WA 98444

Cameron M.

Job Details: 06/22/2021

Installed new suspension rods. All checks ok.

We serviced a

GE WASHER-TOPLOAD

Model GTW220ACK6WW

Near McKinney, TX 75070

Jacob P.

Job Details: 06/22/2021

"Customer concern of unit not advancing through cycles. Found lid lock ohms out of range causing no lid lock. Also found water supply hoses backwards. Swapped inlet hoses and replaced lid lock. Test cycled, all checks ok. ; used 1 WH08X31577 (LID LOCK QUICK RELEA) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model GU2700XTSS1

Near Fairview, TX 75069

Jacob P.

Job Details: 06/22/2021

"Installed previously ordered door seal. Test cycled, all checks ok."

We serviced a

MAYTAG DRYER-ELECTRIC

Model MED5500FC0

Near Lakewood, WA 98498

Cameron M.

Job Details: 06/22/2021

"Customer concern is that dryer was beeping randomly then stopped turning on. Found 240v to dryer, 120vac to main board, 5 and 12vdc from main board to user board. No response from user board. Needs new user interface assembly. Left unit unplugged. Declined tomrepair at this time."

We serviced a

GE DRYER-ELECTRIC

Model GFD55ESSN0WW

Near Frisco, TX 75034

Jacob P.

Job Details: 06/22/2021

"Installed previously ordered terminal block and customer provided power cord and vent. Test cycled, all checks ok."

We serviced a

GE WALL OVEN

Model PT916S0M1SS

Near Frisco, TX 75034

Jacob P.

Job Details: 06/22/2021

"Customer concern of oven temps too low. Found oven temps low inside oven. Recallibrated oven temps. Test cycled, all checks ok."

We serviced a

KENMORE WASHER-TOPLOAD

Model 11028102310

Near Tacoma, WA 98404

Cameron M.

Job Details: 06/22/2021

Customer concern is that washer does not spin and produces F51 error. Found loose motor rotor bolt causing rotor to slide away from stator causing error and no spin. Secured bolt with loctite. Cycle tested. All checks good.

We serviced a

LG WASHER-TOPLOAD

Model WT7300CW

Near Graham, WA 98338

Cameron M.

Job Details: 06/21/2021

"Installed sears supplied user interface and main ,cycle tested all checks good."

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DVE45R6300V/A3

Near Orting, WA 98360

Cameron M.

Job Details: 06/21/2021

Installed new main control. Cycle tested. All checks good.

We serviced a

FRIGIDAIRE RANGE

Model FFGF3047LSF

Near Bonney Lake, WA 98391

Cameron M.

Job Details: 06/21/2021

"Installed new burner, ignitor and flame spreader. Tested to 350. All checks good."

We serviced a

GE DISHWASHER

Model GDT580SMF2ES

Near Farmers Branch, TX 75234

Jacob P.

Job Details: 06/21/2021

"Customer concern of unit not drying dishes. Found thermistor ohms out of range causing no heat. Replaced thermistor. Test cycled, unit now heats. Also found no rinse aid in unit. Advised customer that rinse aid is required for proper washing and drying results. Unit functioning as designed. ; used 1 WD21X10519 (SWITCH FLOOD) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KUDS01FLBL6

Near Dallas, TX 75225

Jacob P.

Job Details: 06/21/2021

"Customer concern of unit not working. Found water supply to dishwasher turned off causing no wash. Turned water supply on. Test cycled, all checks ok."

We serviced a

GE DISHWASHER

Model PDT715SYN3FS

Near Frisco, TX 75033

Jacob P.

Job Details: 06/17/2021

"Customer concern of unit leaving white spots on dishes and inside tub. Advised customer phosphate free detergents can leave residue on dishes and inside machine. Found no rinse aid in unit, advised customer rinse aid is required for proper wash and dry results. Unit functioning as designed."

We serviced a

GE DISHWASHER

Model GDF530PSM4SS

Near Carrollton, TX 75010

Jacob P.

Job Details: 06/17/2021

"Customer concern of unit having poor wash and dry results and some options don't work. Advised customer that not all options are available on every cycle. Test cycled heating element, checks ok. Found no rinse aid in unit. Advised customer that rinse aid is required for proper wash and dry results. Unit functioning as designed."

We serviced a

GE DISHWASHER

Model GSD3400G00WW

Near Graham, WA 98338

Cameron M.

Job Details: 06/17/2021

Installed new sump/motor assembly. Cycle tested x5. All checks good. Unable to remove dishwasher as there is not clearance at tile counter edge.

We serviced a

GE RANGE

Model JGB281SER5SS

Near Spanaway, WA 98387

Cameron M.

Job Details: 06/17/2021

Customer concern is that range does not operate. Found gas supply valve turned off causing unit to not work. Turned gas on. Cycle tested oven to 350. All burners operating. Found no issues. Left gas valve turned on at customers request.

We serviced a

KITCHENAID OVEN-WALL

Model KEBS209BSS013

Near Dallas, TX 75229

Jacob P.

Job Details: 06/17/2021

"Installed previously ordered transformer. Test cycled, all checks ok."

We serviced a

GE DISHWASHER

Model GLDA696MSS

Near Tacoma, WA 98445

Cameron M.

Job Details: 06/17/2021

"Installed new door hinges, door latch and spray arms. Cycle tested. Dishwasher operating as designed."

We serviced a

KENMORE WASHER-TOPLOAD

Model 11020952992

Near Dallas, TX 75217

Jacob P.

Job Details: 06/17/2021

"Customer concern of unit leaking. Found bleach dispenser cup clogged with debris causing overflow. Cleaned debris. Test cycled, all checks ok."

We serviced a

GE DISHWASHER

Model PDT715SYN3FS

Near Rockwall, TX 75087

Jacob P.

Job Details: 06/17/2021

"Customer concern of rack broken. Found right mid rack rivets broken causing rack too fall. Called GE tech support, GE deemed unit not repairable. Advised customer that they will need to call in to customer relations with case number. Case #06037103"

We serviced a

GE DISHWASHER

Model GDF530PSM5SS

Near Rowlett, TX 75089

Jacob P.

Job Details: 06/17/2021

"Customer concern of unit not washing. Found wash pump unplugged causing no wash. Plugged wash pump in. Test cycled, all checks ok."

We serviced a

KENMORE WASHER-FRONT LOA

Model 11045862400

Near Bonney Lake, WA 98391

Cameron M.

Job Details: 06/17/2021

Installed new drain pump and hose. Cycle tested x4. No leaks. Drains properly. Cycle tested with load in rinse and spin. All checks good.

We serviced a

KENMORE RANGE

Model 79094462700

Near Orting, WA 98360

Cameron M.

Job Details: 06/17/2021

"Installed new door cap, handle, trim and screws. All checks good."

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWX655DW1

Near Puyallup, WA 98374

Cameron M.

Job Details: 06/17/2021

Installed new water valves. Cycle tested. All checks good

We serviced a

LG DISHWASHER

Model LDF5545ST

Near Spanaway, WA 98387

Cameron M.

Job Details: 06/17/2021

Installed new main control and door latch. Cycle tested. Found airgap not draining into disposal. Cleaned hose from airgap to disposal. All checks good

We serviced a

GE DRYER-ELECTRIC

Model GFD55ESSN0WW

Near Wylie, TX 75098

Jacob P.

Job Details: 06/17/2021

"Customer concern of unit turning off after running for a few minutes. Found moisture sensor unplugged causing unit to turn off early. Plugged in moisture sensor. Test cycled, all checks ok."

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA52M7750AW/A4

Near Graham, WA 98338

Cameron M.

Job Details: 06/16/2021

Installed new lid lock. Cycle tested lock x20. All checks good.

We serviced a

KENMORE DISHWASHER

Model 66512793K313

Near Eatonville, WA 98328

Cameron M.

Job Details: 06/16/2021

Installed new dispenser. Cycle tested. All checks good.

We serviced a

AMANA DRYER-ELECTRIC

Model n/a

Near Dallas, TX 75252

Jacob P.

Job Details: 06/16/2021

Customer canceled call

We serviced a

KITCHENAID DISHWASHER

Model KUDE70FXSS1

Near Dallas, TX 75225

Jacob P.

Job Details: 06/16/2021

"Customer concern of unit leaking. Found supply hose to inlet valve loose causing slow leak. Tightened supply hose. Test cycled, all checks ok."

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DVE45R6100P/A3

Near Dallas, TX 75225

Jacob P.

Job Details: 06/16/2021

"Installed previously ordered control board. Test cycled, all checks ok."

We serviced a

WHIRLPOOL RANGE

Model WFG231LVS0

Near Spanaway, WA 98387

Cameron M.

Job Details: 06/15/2021

Customer concern is that oven does not work. Cycle tested ignitor x40. Tested to 350 degrees. Unable to reproduce unit not working at time of service. Advised to call if issue returns.

We serviced a

SAMSUNG DISHWASHER

Model DW7933LRASR/AA

Near Puyallup, WA 98372

Cameron M.

Job Details: 06/15/2021

Customer concern is that dishwasher does not run a cycle. Found unit gettimg overfill error and not washing. Found debris in case brake sensor causing unit to trip overfill sensor and not run. Cleaned case brake. Cycle tested. All checks good.

We serviced a

GE LAUNDRY CENTER

Model GUD27ESSM1WW

Near Frisco, TX 75035

Jacob P.

Job Details: 06/15/2021

"Customer concern of unit banging around. Test cycled empty, no issues. Test cycled with a load, no issues. Advised that unit shaking while getting up into higher speed spin is normal. Unit functioning as designed."

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV48H7400EW/A2 02

Near Bonney Lake, WA 98391

Cameron M.

Job Details: 06/15/2021

"Customer concern is that dryer powers on but does not tumble. Found failed idler pulley causing unit to not tumble. Installed new idler pulley, cycle tested all checks good. ; used 1 DC93-00634A (IDLER ASSEMBLY) from stock"

We serviced a

GE WASHER-TOPLOAD

Model GTW840CPN0DG

Near Lewisville, TX 75067

Jacob P.

Job Details: 06/15/2021

Customer concern of detergent tank empty light on. Found light off upon arrival. Unit functioning as designed.

We serviced a

KENMORE WASHER-TOPLOAD

Model 11022352511

Near Tacoma, WA 98404

Cameron M.

Job Details: 06/15/2021

Customer concern is that washer makes noise in spin. Found rock lodged between drive pulley and guard causing noise. Removed rock. Cycle tested. All checks good.

We serviced a

GE DRYER-ELECTRIC

Model GFDS140ED1WW

Near Plano, TX 75075

Jacob P.

Job Details: 06/14/2021

"Installed previously ordered front bearing. Test cycled, all checks ok."

We serviced a

GE WASHER-TOPLOAD

Model GTW500ASN0WS

Near Lewisville, TX 75056

Jacob P.

Job Details: 06/14/2021

"Installed previously ordered control board. Test cycled, all checks ok."

We serviced a

FRIGIDAIRE WASHER-FRONT LOA

Model LAFW8000LW0

Near Dallas, TX 75205

Jacob P.

Job Details: 06/14/2021

"Customer concern of unit leaking. Found dirty door glass and door seal causing leak out front of unit. Cleaned door glass and seal. Test cycled, all checks ok."

We serviced a

SAMSUNG WASHER-FRONT LOA

Model WF45R6100AP/US

Near Bonney Lake, WA 98391

Cameron M.

Job Details: 06/14/2021

Customer concern is that washer walks in spin cycle. Cycle tested with a load of towels. Washer is operating as designed. Found pedestal is allowing a lot of flex from side to side as washer spins allowing unit to bounce and eventually walk. Issue is with pedestal not washer. Advised pedestal is not serviceable.

We serviced a

KENMORE WASHER-FRONT LOA

Model 11022342511

Near Dallas, TX 75224

Jacob P.

Job Details: 06/14/2021

"Performed pm check on washer, all checks ok."

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV48J7770EP/A2 02

Near Graham, WA 98338

Cameron M.

Job Details: 06/14/2021

Installed new door latch and catch. All checks good.

We serviced a

GE WASHER-TOPLOAD

Model GTW335ASN1WW

Near Garland, TX 75041

Jacob P.

Job Details: 06/14/2021

"Customer concern of unit not filling with cold water. Found inlet hoses swapped causing unit to fill with incorrect water temperature. Swapped inlet hoses. Test cycled, all checks ok."

We serviced a

KENMORE DRYER-ELECTRIC

Model 11066912690

Near Frisco, TX 75035

Jacob P.

Job Details: 06/11/2021

"Customer concern of unit shutting off in the middle of the cycle, unable to start again. Customer tested unit next day, and has been working fine since then. Tested motor, timer, door switch, plug and start button, all checks ok. Unable to verify issue. Failed air flow test. Advised customer to call back if problem persists and vent from back of dryer to outside needs to be cleaned. Unit functioning as designed."