We serviced a
WHIRLPOOL RANGE
Model WEE745H0FS1
Near Tacoma, WA 98444
Cameron M.
Job Details: 04/06/2021
Customer concern is that range takes longer to bake after have made a noise.Tested all components no mechanical failures. Monitored temperatures using temp probe 350 degrees found no mechanical issues. Oven operating as designed. Advised customer to call if issue returns.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB200VQ1
Near Lake Tapps, WA 98391
Cameron M.
Job Details: 04/06/2021
Customer concern is that dryer takes multiple cycles to dry clothes.ran airflow test. Cleaned and calibrated moisture sensors all checks good
We serviced a
GE DRYER-ELECTRIC
Model GFDS350EL0WW
Near Irving, TX 75060
Jacob P.
Job Details: 04/06/2021
"Customer concern of clicking noise. Found loose baffle screw rubbing on case. Tightened screw. Test cycled, all checks ok."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model LGR7646EQ3
Near Plano, TX 75093
Jacob P.
Job Details: 04/06/2021
"Customer concern of no heat. Found open thermal fuse and operating thermostat ohms out of range causing no heat. Replaced thermal fuse and operating t stat. Test cycled, all checks ok. ; used 1 WP3392519 (FUSE-THRML), and 1 WP3387134 (THRMST-FIX) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF510PAYT2
Near Farmers Branch, TX 75244
Jacob P.
Job Details: 04/06/2021
"Performed pm check, all checks ok."
We serviced a
ELECTROLUX DISHWASHER
Model EW24ID80QS4A
Near Plano, TX 75023
Jacob P.
Job Details: 04/06/2021
Customer concern of over suds and error code 30. Found dish foam in rinse aid compartment causing over suds in dishwasher. Rinsed compartment out and advised customer of proper liquids to be used in dishwasher. Unit functioning as designed.
We serviced a
ELECTROLUX DRYER-ELECTRIC
Model EFMG527UTT
Near Dallas, TX 75211
Jacob P.
Job Details: 04/06/2021
"Customer concern of unit stopping after a few minutes and displaying 'clean lint filter'. Ran air flow test, passed. Found build up on lint filter causing error. Advised customer that lint filter needs to be cleaned with soap and water every few months to relieve build up. Unit functioning as designed."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5000DW1
Near Tacoma, WA 98404
Cameron M.
Job Details: 04/06/2021
Customer concern is that washer won't start and have to unplug unit for a day. Customer advised washer is working at time of service. Cycle tested unit. found no issues. Recalibrated washer . Unit operating as designed. Advised customer to call if issue returns.
We serviced a
GE WASHER-FRONT LOA
Model GFW850SSN1WW
Near Waller, WA 98443
Cameron M.
Job Details: 04/06/2021
"Customer concern is that washer trips gfi circuit at start of cycle. Found as soon as motor moves GFCI trips. Tested on non GFCI outlet, worked fine. Tested on GFCI in bathroom, worked fine. Updated software. Tested again. Unit operating properly. Called GE tech assist. Per tech assist. Issuevis with GFCI not washer. Tech assist best GFCI to use is Eaton or Levington brand."
We serviced a
LG DRYER-ELECTRIC
Model DLEX3370W
Near Dallas, TX 75225
Jacob P.
Job Details: 04/06/2021
"Customer concern of unit taking multiple cycles to dry and turning off mid cycle. Ran air flow test, failed. Flung excess vent behind unit causing poor air flow. Removed excess vent. Test cycled temps, in range. Cleaned moisture sensors. Unit functioning as designed. Advised customer of using time dry when running mixed loads."
We serviced a
GE DISHWASHER
Model GDT655SMJ2ES
Near Buckley, WA 98321
Cameron M.
Job Details: 04/06/2021
Customer concern is that dishwasher does not heat. Found TCO for element tripped causing no heat. Reset TCO. Cycle tested. All checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB765FW2
Near McKinney, TX 75070
Jacob P.
Job Details: 04/06/2021
"Installed previously ordered drain hose. Test cycled, all checks ok. Left failed part with customer."
We serviced a
KENMORE DISHWASHER
Model 66515112K212
Near Buckley, WA 98321
Cameron M.
Job Details: 04/06/2021
"Installed previously ordered heating element, reset main control out of heat lock out. cycle tested all checks good"
We serviced a
GE DISHWASHER
Model GDT695SSJ5SS
Near Spanaway, WA 98387
Cameron M.
Job Details: 04/02/2021
Customer concern is that dishwasher does not close and door cables came detached. Found door cable was detached and boot seal was not seated properly causing the dishwasher to not close. Reseated door seal and re attached door cable . Cycle tested all checks good.
We serviced a
KENMORE WASHER-TOPLOAD
Model 11028102310
Near Spanaway, WA 98387
Cameron M.
Job Details: 04/02/2021
Customer concern is that washer makes noise during spin cycle. Cycle test numerous times then cycle tested with customer provided load. Found no mechanical issues unit operating as designed. Advised customer to call if issue returns.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45K6200EZ/A3 01
Near Puyallup, WA 98374
Cameron M.
Job Details: 04/02/2021
"Customer concern is that dryer makes squeaking noise at beginning of a cycle. Found failed rear left roller. Also found failed idler pulley causing noise. Replaced roller and idler pulley. Cycle tested all checks good.; used 1 DC97-16782A ( DRUM ROLLER), and 1 DC93-00634A ( IDLER ASSEMBLY) from stock"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV5451AEW/XAA
Near Dallas, TX 75216
Jacob P.
Job Details: 04/02/2021
"Installed customer provided power cord and vent. Test cycled, all checks ok."
We serviced a
LG WASHER-FRONT LOA
Model WM2455HG
Near Plano, TX 75023
Jacob P.
Job Details: 04/02/2021
"Customer concern of unit not draining soap. Found detergent cup not seated properly causing no siphon. Reseated detergent cup. Test cycled, all checks ok."
We serviced a
KENMORE WASHER-FRONT LOA
Model 79631552610
Near Plano, TX 75025
Jacob P.
Job Details: 04/02/2021
"Performed pm check on washer, all checks ok."
We serviced a
MAYTAG WASHER-FRONT LOA
Model MVWB865GW0
Near Plano, TX 75023
Jacob P.
Job Details: 04/02/2021
"Customer concern of long fill. Found drain hose too far down in wall causing siphon. Secured drain hose at proper depth. Test cycled hot and cold valves, good flow. Unit functioning as designed."
We serviced a
GE DRYER-ELECTRIC
Model GFD55ESSN0WW
Near Plano, TX 75093
Jacob P.
Job Details: 04/02/2021
"Customer concern of dryer not tumbling. Found belt unmounted from idler pulley causing no drum movement. Mounted belt to pulley and motor. Test cycled, all checks ok."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45H7000EW/A2
Near The Colony, TX 75056
Jacob P.
Job Details: 04/02/2021
"Customer concern of unit not heating. Found open heating element causing no heat and worn idler pulley causing belt to slip. Replaced heating element and idler pulley. Test cycled, all checks ok. ; used 1 DC97-14486A (ELEMENT ASSEMBLY), and 1 DC93-00634A (IDLER ASSEMBLY) from stock"
We serviced a
GE RANGE
Model JGBS30DEK5WW
Near Carrollton, TX 75006
Jacob P.
Job Details: 04/02/2021
Installed previously ordered gas valve. Unable to test due to unit not being installed.
We serviced a
GE WASHER-FRONT LOA
Model GTW485ASJ5WS
Near Richardson, TX 75080
Jacob P.
Job Details: 04/02/2021
"Customer concern of unit not filling. Found debris in pressure hose causing unit to think there's water in it. Cleared debris. Test cycled, failed pressure sensor test. Found hot water supply valve stuck closed causing no hot water fill. Advised customer that plumber is needed to address supply valve issue. Unit functioning as designed."
We serviced a
KENMORE DISHWASHER
Model n/a
Near Spanaway, WA 98387
Cameron M.
Job Details: 04/02/2021
Customer concern is that dishwasher is flashing complete but otherwise unresponsive. Found control panel in lock out. Found water leaking from sump assembly. Found drain pump having issues turning on. Needs new sump assembly and drain pump. Declined to repair at this time. Advised to not use dishwasher as it leaks a lot of water.
We serviced a
GE WASHER-TOPLOAD
Model WPGT9150HWW
Near Spanaway, WA 98387
Cameron M.
Job Details: 04/02/2021
Customer concern is that washer is making loud scraping sound an not draining. Found water leaking through washer through transmission into motor causing motor to rust out and make noise. Needs new transmission and motor assembly. Advised customer of high cost.NO CHARGE
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE50R5400V
Near Puyallup, WA 98375
Cameron M.
Job Details: 04/01/2021
"Customer states that she had canceled appointment, cleaned vent and dryer is functioning properly at this time."
We serviced a
KENMORE WASHER-FRONT LOA
Model 79641473210
Near Spanaway, WA 98387
Cameron M.
Job Details: 04/01/2021
"Customer concern is that washer is leaking water at start of cycle. Found loose drain pump clean out ,asl Found failed cold water inlet valve causing water leak. Replaced inlet valve and tightened drain pump clean out, cycle tested all checks good.; used 1 5220FR2075L ( INLET VALVE-COLD) from stock"
We serviced a
KENMORE DRYER-ELECTRIC
Model 11068102310
Near Tacoma, WA 98404
Cameron M.
Job Details: 04/01/2021
"Customer concern is that dryer powers on but does not start. Found open thermal fuse causing dryer to not start. Replaced thermal fuse and thermistor. Cycle tested. All checks good. ; used 1 WP8577274 ( THERMISTOR), and 1 WP3390719 ( FUSE-THRML) from stock"
We serviced a
MAYTAG WASHER-FRONT LOA
Model MVWB835DW3
Near Frisco, TX 75035
Jacob P.
Job Details: 04/01/2021
Installed previously ordered inlet valve test cycled and all checks ok.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WGD5200VQ0
Near Graham, WA 98338
Cameron M.
Job Details: 04/01/2021
"Model number and front panel are for a gas dryer. Unit is electric. Front panel has been replaced. Unable to source parts without proper model and serial number. Customer concern is that dryer does not heat. Found open thermal cut off causing no heat. Replaced thermal cutoff, hi limit thermostat and operating thermostat by matching parts with truck stock. Cycle tested. Unit now heating properly. Performed airflow test. Test failed. Advised that dryer duct needs to be cleaned before use otherwise issue may happen again. Unit has 2 spliced wires from previous servicing. ; used 1 WP3977767 ( THRMST-FIX), 1 WP3387134 ( THRMST-FIX), and 1 279816 ( THERMAL CUT OFF HI) from stock"
We serviced a
ELECTROLUX DISHWASHER
Model EW24ID80QS4A
Near Plano, TX 75023
Jacob P.
Job Details: 04/01/2021
"Customer concern that all lights on unit are on, unable to select or start cycle. Found 30 error displayed (leak error). Cleaned leak sensor and reset machine. Test cycled, all checks ok."
We serviced a
GE WASHER-FRONT LOA
Model GTW460ASJ4WW
Near Murphy, TX 75094
Jacob P.
Job Details: 04/01/2021
"Installed previously ordered suspension rods. Test cycled, all checks ok."
We serviced a
KENMORE DISHWASHER
Model 66513269K112
Near Rowlett, TX 75089
Jacob P.
Job Details: 04/01/2021
"Customer concern that the adjusters are broken, so I replaced the adjusters and test cycled and all checks ok. ; used 1 W10712395 (ADJUSTER) from stock"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED6620HW0
Near Allen, TX 75013
Jacob P.
Job Details: 04/01/2021
"Customer concern of lights flickering on console. Unit working upon arrival. Ran air flow test, failed. Removed vent and ran air flow test again, passed. Advised customer that restriction in vent is causing moisture buildup inside dryer and in the electronics. Needs vents cleaned. Unit functioning as designed."
We serviced a
SAMSUNG RANGE
Model NE59N6630SS
Near Wylie, TX 75098
Jacob P.
Job Details: 03/31/2021
"Customer concern of front left and rear left burners not working and glass is damaged. Found glass is dirty from boil over on cooking. Found roach infestation under cooktop. Tested voltage to elements, good voltage. Needs new surface elements and glass top. Called Lowes, they will not be covering glass top due to cosmetic issue and will not be covering repair due to roach infestation."
We serviced a
GE DISHWASHER
Model GDT635HGJ2WW
Near Graham, WA 98338
Cameron M.
Job Details: 03/31/2021
Customer concern is the dishwasher leaks water from bottom right corner of door. Found dishwasher out of level causing water to flood to the front of the unit causing leak. Leveled the unit cycle tested all check good.
We serviced a
MAYTAG WASHER-FRONT LOA
Model MHW3505FW
Near Graham, WA 98338
Cameron M.
Job Details: 03/31/2021
"Customer concern is that washer will not drain and unlock. Found debris in drain pump causing unit not to drain. Cleaned pump , cycle in rinse cycle all checks good."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED6620HW0
Near Allen, TX 75013
Jacob P.
Job Details: 03/31/2021
"Installed previously ordered control board and control panel. Test cycled, all checks ok."
We serviced a
GE DISHWASHER
Model GDT635HGJ2WW
Near Graham, WA 98338
Cameron M.
Job Details: 03/31/2021
Customer concern is the dishwasher leaks water from bottom right corner of door. Found dishwasher out of level causing water to flood to the front of the unit causing leak. Leveled the unit cycle tested all check good.
We serviced a
KENMORE WASHER-FRONT LOA
Model 79651973610
Near Coppell, TX 75019
Jacob P.
Job Details: 03/30/2021
"Customer concern of pedestal washer not draining. Test cycled ?3, unit drains every time. Advised customer that unit will never drain all water completely out. Unit functioning as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB1
Near Dallas, TX 75244
Jacob P.
Job Details: 03/30/2021
"Customer concern of unit not draining. Unhooked drain hose from pipe, unit drains. Advised customer that plumber is needed to clean out clog in drain pipe causing no drain. Unit functioning as designed."
We serviced a
AMANA WASHER-FRONT LOA
Model NFW7300WW00
Near Graham, WA 98338
Cameron M.
Job Details: 03/30/2021
Customer concern is that washer makes loud noise in spin cycle. Found failed rear bearing and basket is loose. Needs new rear tub and basket. Advised of high cost of repair. NO CHARGE.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV330AEW/XAA 01
Near Spanaway, WA 98387
Cameron M.
Job Details: 03/30/2021
"Customer concern is that dryer powers on but does not start a cycle. Found broken belt causing dryer to not run. Also found worn idler pulley. Replaced belt and idler pulley. Vacuumed inside of dryer. Cycle tested. All checks good. Performed airflow test. Test failed. Advised to have vent cleaned asap. ; used 1 6602-001655 ( BELT), and 1 DC93-00634A ( IDLER ASSEMBLY) from stock"
We serviced a
MAYTAG DRYER-ELECTRIC
Model PYE2200AYW
Near Graham, WA 98338
Cameron M.
Job Details: 03/30/2021
Installed new thermal cut off kit. Cleaned lint from inside of dryer. Cycle tested. All checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB850YW0
Near Seagoville, TX 75159
Jacob P.
Job Details: 03/30/2021
"Installed previously ordered bearing kit. Test cycled, all checks ok. Advised customer that glue needs to dry for 24 hours before use."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB865GW0
Near Buckley, WA 98321
Cameron M.
Job Details: 03/30/2021
"Installed previously ordered agitator, transmission, clutch, hub nut,agitator screw. Cycle tested all checks good."
We serviced a
FRIGIDAIRE WALL OVEN
Model PLEB27T8CCA
Near Tacoma, WA 98498
Cameron M.
Job Details: 03/30/2021
Customer concern is that both upper and lower ovens do not heat. Tested all 4 elements. All check good. Found only 120vac supplied to unit. Advised an electrician is needed to restore proper power to unit.
We serviced a
KENMORE RANGE
Model 79093019312
Near Grand Prairie, TX 75050
Jacob P.
Job Details: 03/30/2021
"Installed previously ordered infinite switches. Test cycled, all checks ok."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE50R5400V/A3
Near Tacoma, WA 98418
Cameron M.
Job Details: 03/30/2021
"Customer concern is that dryer turns on but doesn't tumble. Found broken belt and seized idler pulley causing drum to not tumble. Replaced belt and idler pulley, cycle tested all checks good.; used 1 6602-001655 ( BELT), and 1 DC93-00634A ( IDLER ASSEMBLY) from stock"
We serviced a
SAMSUNG WASHER-FRONT LOA
Model WF45M5500AP/A5 51
Near Tacoma, WA 98405
Cameron M.
Job Details: 03/30/2021
"Customer concern is that washer is leaking water from bottom of washer during spin cycle. Ran unit in quick wash and self clean cycles, and opened rear panel and preformed a visual inspection of interior of unit looking for signs of leaks. Found no signs of active leaks,and removed large piece of Styrofoam from interior of unit. Found Signs of water leak coming from rear vent as result of over suds. Unit preforming as designed. Advised customer cleaning cycles should be run regularly."
We serviced a
KENMORE DRYER-ELECTRIC
Model 11087571601
Near Tacoma, WA 98444
Cameron M.
Job Details: 03/30/2021
"Installed previously ordered control board, cycle tested all checks good"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4616FW2
Near Grand Prairie, TX 75052
Jacob P.
Job Details: 03/30/2021
"Installed previously ordered agitator. Test cycled, all checks ok."
We serviced a
GE WASHER-TOPLOAD
Model GTW840CPN0DG
Near Farmers Branch, TX 75234
Jacob P.
Job Details: 03/30/2021
"Installed previously ordered control board, inverter board and inlet valve. Test cycled, all checks ok. Left failed inlet valve with customer."
We serviced a
KENMORE WASHER-FRONT LOA
Model 11026912690
Near Dallas, TX 75214
Jacob P.
Job Details: 03/30/2021
Customer canceled appointment
We serviced a
GE WASHER-TOPLOAD
Model GTW840CPN0DG
Near Farmers Branch, TX 75234
Jacob P.
Job Details: 03/30/2021
"Installed previously ordered control board, inverter board and inlet valve. Test cycled, all checks ok. Left failed inlet valve with customer."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV330AEW/XAA
Near Orting, WA 98360
Cameron M.
Job Details: 03/25/2021
Installed new motor. Cycle tested. All checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5550XW1
Near Puyallup, WA 98375
Cameron M.
Job Details: 03/25/2021
Customer concern is that clothes are still wet at end of cycle. Found failed shift actuator causing no spin. Replaced actuator. Cycle tested. All checks good. ; used 1 WPW10006355 ( ACTUATOR) from stock
We serviced a
SEASONAL - ALLEN ELECTRIC HEATING
Model n/a
Near Grand Prairie, TX 75052
Jacob P.
Job Details: 03/25/2021
"Installed recall kit. Test cycled, all checks ok."
We serviced a
GE WASHER-TOPLOAD
Model GTWN2800D1WW
Near Wilmer, TX 75172
Jacob P.
Job Details: 03/25/2021
"Installed previously ordered suspension rods and timer. Test cycled, all checks ok."
We serviced a
LG WASHER-FRONT LOA
Model WM2277HS/01
Near Dallas, TX 75217
Jacob P.
Job Details: 03/25/2021
"Customer concern of unit leaving clothes wet and turns off by itself. Found cold water inlet screen plugged causing low flow and unit to time out on fill. Cleaned inlet screen. Test cycled, all checks ok."
We serviced a
GE RANGE
Model CGS995SEL2SS
Near Gig Harbor, WA 98335
Cameron M.
Job Details: 03/25/2021
Installed previously ordered door lock and control board. Cycle tested all checks good
We serviced a
GE DRYER-ELECTRIC
Model GFD55ESSN0WW
Near Plano, TX 75093
Jacob P.
Job Details: 03/25/2021
"Customer concern of unit not heating. Found only 120v to unit. Tested power at outlet, 240v. Found loose outlet causing poor contact for plug. Advised customer that electrician is needed to fix outlet. Unit functioning as designed."
We serviced a
KENMORE WASHER-FRONT LOA
Model 79641983410
Near Rockwall, TX 75087
Jacob P.
Job Details: 03/25/2021
"Customer concern of unit leaking. Found plug for drain pump filter line not seated causing leak. Reseated plug. Test cycled, all checks ok."
We serviced a
KENMORE RANGE
Model 79096592601
Near Tacoma, WA 98405
Cameron M.
Job Details: 03/25/2021
Installed new element. Cycle tested all checks good.
We serviced a
MAYTAG OVEN/STOVE
Model MER6600FZ2
Near Tacoma, WA 98443
Cameron M.
Job Details: 03/25/2021
Installed previously ordered door hinges. Tested all checks good.
We serviced a
GE DISHWASHER
Model GDF510PSR0SS
Near Dallas, TX 75254
Jacob P.
Job Details: 03/25/2021
"Customer concern of unit not latching. Found inner door panel crushed inside console. Fixed inner door panel, unit now shuts. Console is cracked, advised customer that repair will not be covered due to failure caused by installation."
We serviced a
KENMORE WASHER-TOPLOAD
Model 11026132413
Near Garland, TX 75043
Jacob P.
Job Details: 03/25/2021
"Customer concern of unit not draining. Found debris in drain pump causing no drain. Removed debris. Test cycled, all checks ok."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB855DC3
Near Grand Prairie, TX 75051
Jacob P.
Job Details: 03/24/2021
"Customer concern of unit making loud sound. Found overload error stored. Test cycled all components, checks ok. Advised customer of proper loading techniques, unit functioning as designed."
We serviced a
GE WASHER-TOPLOAD
Model GTW330ASK4WW
Near Richardson, TX 75080
Jacob P.
Job Details: 03/24/2021
"Customer concern of cracked agitator base, needs new agitator. Customer decline repair at this time."
We serviced a
KENMORE DRYER-ELECTRIC
Model 11060904990
Near Dallas, TX 75208
Jacob P.
Job Details: 03/24/2021
"Customer concern of unit not turning on. Found open thermal fuse causing no power. Replaced thermal fuse. Test cycled, all checks ok. Ran air flow test, failed. Advised customer that vent from back of dryer to outside needs to be cleaned asap. Unit functioning as designed. ; used 1 WP3390719 (FUSE-THRML) from stock"
We serviced a
GE WASHER-FRONT LOA
Model GTWN4250D2WS
Near Plano, TX 75074
Jacob P.
Job Details: 03/24/2021
"Installed previously ordered inlet valve. Test cycled, all checks ok. Left failed part with customer."
We serviced a
AMANA DRYER-ELECTRIC
Model NED4655EW0
Near Tacoma, WA 98498
Cameron M.
Job Details: 03/24/2021
Installed new belt and rollers. Cycle tested. All checks good.
We serviced a
GE WASHER-FRONT LOA
Model GTW465ASN0WW
Near Wylie, TX 75098
Jacob P.
Job Details: 03/24/2021
"Customer concern of unit not spinning clothes out. Found multiple suds errors stored. Test cycled pressure switch, drain pump and spin cycle, all checks ok. Advised customer of proper detergent usage and about running clean cycles regularly. Unit functioning as designed."
We serviced a
KENMORE WASHER-FRONT LOA
Model 11021202011
Near Tacoma, WA 98409
Cameron M.
Job Details: 03/24/2021
"Installed new transmission, pulley and belt. Cycle tested. All checks good."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC565FW
Near Spanaway, WA 98387
Cameron M.
Job Details: 03/24/2021
Installed previously ordered washer motor and drive belt. Cycle tested all checks good.
We serviced a
MAYTAG WASHER-FRONT LOA
Model MHW5500FW1
Near Allen, TX 75013
Jacob P.
Job Details: 03/23/2021
"Customer concern of unit making burning smell and last company out hooked up hot and cold valves wrong. Inspected wire harness, control boards, rotor and stator and hoses, no signs of burns. Ran through quick diagnostic, no burning smell. Swapped inlet hoses. Unable to confirm burning smell at this time. Unit functioning as designed."
We serviced a
GE WASHER-FRONT LOA
Model GFW550SSN0WW
Near Dallas, TX 75238
Jacob P.
Job Details: 03/23/2021
"Customer concern of unit making draining sounds and running with no load. Found multiple water accessibility errors stored. Checked pressure sensor, checks ok. Inlet valves at proper pressure. Performed firmware update. All checks ok."
We serviced a
GE LAUNDRY CENTER
Model GUD27ESSMW
Near Dallas, TX 75204
Jacob P.
Job Details: 03/23/2021
"Customer concern of unit not spinning clothes out and clothes smelling burnt. Found motor tco errors stored. Checked motor function through service mode, all checks ok. Advised customer about proper loading techniques and deep fill option. Unit functioning as designed."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DW5
Near Irving, TX 75061
Jacob P.
Job Details: 03/23/2021
"Customer concern of unit continually adding time on at the end of cycles, and produces an error code. Found error code f0e3 stored (overloading error). Checked suspension rods, checks good. Made sure machine is level. Ran through drain and spin empty, finished cycle. Advised customer about proper loading techniques, unit functioning as designed."
We serviced a
GE LAUNDRY CENTER
Model GUD27ESPM1DG
Near Dallas, TX 75211
Jacob P.
Job Details: 03/23/2021
"Customer concern of broken dryer knob. Found timer unmounted and fallen into console. Secured timer to console and attached knob. Test cycled, all checks ok."
We serviced a
GE DRYER-ELECTRIC
Model GTX22EASK0WW
Near Plano, TX 75075
Jacob P.
Job Details: 03/23/2021
"Customer concern of long dry times, no light and door opens the wrong way. Ran air flow test, failed. Removed vent from back of dryer and ran air flow test again, passed. Swapped door. Advised customer that vent from back of dryer to outside needs to be cleaned and this model does not come equipped with a light. Unit functioning as designed."
We serviced a
GE RANGE
Model JB258DM2BB
Near The Colony, TX 75056
Jacob P.
Job Details: 03/23/2021
"Customer concern of bake element and surface elements glowing too bright, burner bowls moving and about broiling instructions in manual. Advised customer that elements glowing is normal due to temperature of elements, burner bowls will move slightly, and broil instructions are correct in manual. All checks ok."
We serviced a
LG WASHER-TOPLOAD
Model WT1101CW
Near Dallas, TX 75241
Jacob P.
Job Details: 03/23/2021
"Installed previously ordered inlet valve. Test cycled, all checks ok."
We serviced a
MAYTAG WASHER-FRONT LOA
Model FAV6800AWW
Near Tacoma, WA 98418
Cameron M.
Job Details: 03/23/2021
"Installed previously ordered lid locks. Cycle tested,all checks good."
We serviced a
KENMORE WASHER-TOPLOAD
Model 11025132410
Near Dallas, TX 75216
Jacob P.
Job Details: 03/23/2021
"Performed pm check on washer, all checks ok."
We serviced a
KENMORE WASHER-FRONT LOA
Model 11082673710
Near Dallas, TX 75217
Jacob P.
Job Details: 03/23/2021
"Performed pm check, all checks ok."
We serviced a
GE RANGE
Model JB645RK1SS
Near Irving, TX 75061
Jacob P.
Job Details: 03/23/2021
"Installed previously ordered surface elements. Test cycled, all checks ok."
We serviced a
WHIRLPOOL WASHER-FRONT LOA
Model WTW5000DW2
Near Coppell, TX 75019
Jacob P.
Job Details: 03/23/2021
"Customer concern of unit not spinning clothes out and making loud sound. Found stripped hub causing no spin. Replaced hub. Performed calibration, all checks ok. ; used 1 W10528947 (HUB) from stock"
We serviced a
LG WASHER-FRONT LOA
Model WM3250HWA
Near Graham, WA 98338
Cameron M.
Job Details: 03/23/2021
"Customer concern is that washer is not balanced and wants door boot installed. Installed custo,Customer, provided door boot (no part warranty) and leveled washer. Cycle tested. All checks good. Advised to keep door boot and glass clean."
We serviced a
GE WASHER-TOPLOAD
Model GTW330ASK3WW
Near Richardson, TX 75080
Jacob P.
Job Details: 03/23/2021
"Customer advised that they have been turning valves on and off so they can use machine while waiting for repair. Customer informed that cold water supply valve has started leaking. Found cold water valve leaking while closed, and worse when open. Installed previously ordered inlet valve. Advised customer that valve is leaking even when closed and has caused damage to wall below valve. Plumber is needed immediately. Left valves turned off."
We serviced a
MAYTAG WASHER-FRONT LOA
Model MVWC465HW2
Near Buckley, WA 98321
Cameron M.
Job Details: 03/23/2021
Installed new lid lock. Cycle tested. All checks good.
We serviced a
KENMORE DRYER-ELECTRIC
Model 11075962401
Near Enumclaw, WA 98022
Cameron M.
Job Details: 03/23/2021
Installed new timer. Cycle tested. All checks good.
We serviced a
GE COOKTOP
Model PGP989SN2SS
Near Allen, TX 75013
Jacob P.
Job Details: 03/23/2021
"Installed customer provided valves. Found gas line and electric undone upon arrival. Advised customer that hole in countertop is cut too large for cooktop and only glass is supporting unit. Had customer sign damage waiver due to improperly installed unit. Advised customer that repair is not under warranty due to customer provided parts. Test cycled, all checks ok."
We serviced a
KENMORE DRYER-ELECTRIC
Model 79681962710
Near DeSoto, TX 75115
Jacob P.
Job Details: 03/23/2021
"Performed pm check on dryer, air flow test failed. Advised customer that vent from back of dryer to outside needs to be cleaned. Unit functioning as designed."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45K6500EV/A3 01
Near Tacoma, WA 98404
Cameron M.
Job Details: 03/23/2021
Installed new board. Cycle tested. All checks good.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE50R5400V/A3
Near Seagoville, TX 75159
Jacob P.
Job Details: 03/23/2021
"Customer concern of unit not heating. Customer advised that previous tech told him that power supply cable ran to machine is not approved and needed to be fixed. Customer installed new cable and now has issues. Found power cord and outlet burnt. Checked all heating components, checks ok. Advised customer that new power cord and outlet need to be installed and possibly need an electrician to verify correct power is ran to machine. Unit functioning as designed."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model GEW9250PW0
Near University Place, WA 98466
Cameron M.
Job Details: 03/23/2021
Installed new ui board. Cycle tested all checks good.
We serviced a
GE WASHER-TOPLOAD
Model GTW330ASK3WW
Near Dallas, TX 75211
Jacob P.
Job Details: 03/23/2021
"Installed previously ordered drain pump. Test cycled, all checks ok."
We serviced a
KENMORE DISHWASHER
Model 66513543N410
Near Tacoma, WA 98405
Cameron M.
Job Details: 03/23/2021
"Customer concern is that dishwasher does not heat. Found F7 E1 (heat lockout) and F6 E4 (oversuds) errors stored. Found rinse aid cap laying in bottom of dishwasher causing unit to not use rinse aid. Found excessive amount of suds causing errors and heat Loco out. Ran several rinse cycles to clear suds. Ran diagnostic cycle to clear heat lock out. Cycle tested heater, checks good. Advised to use good quality detergent and rinse aid. Found no other issues."