We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DW4
Near Dallas, TX 75225
Patrick
Job Details: 11/14/2022
Replaced lid and tested unit checks all good.
We serviced a
KITCHENAID DISHWASHER
Model KUDS03FTSS3
Near Dallas, TX 75206
Patrick
Job Details: 11/14/2022
"Customer concern unit is not filling all the way, found fill valve is not allowing enough water into unit. Unit needs fill valve replace. ; ordrng 1 KUDS03FTSS3 (Fill valve)"
We serviced a
GE DISHWASHER
Model GDT665SSN3SS
Near Kildeer, IL 60047
Chris
Job Details: 11/14/2022
Replaced control panel. Tested with customer. Unit checks good.
We serviced a
KENMORE DRYER-ELECTRIC
Model 110.87572602
Near Gig Harbor, WA 98332
Cameron M.
Job Details: 11/14/2022
"Customer concern is that dryer does not heat. Cycle tested unit. Preformed airflow test failed (red). Found kinked vent hose, causing severe restriction of airflow. Also found open heating element, causing unit to not heat during operation. Needs new element. Installed new element. Cycle tested unit, all checks good. Advised customer dryer cannot be used until duct is cleaned.; used 1 WP8544771 (ELEMENT) from stock"
We serviced a
GE WASHER-TOPLOAD
Model GTW335ASN1WW
Near Dallas, TX 75217
Patrick
Job Details: 11/14/2022
"Customer concern unit is making loud noise, tested unit with newfi in spin mode. Found transmission failed causing unit to make howling noise. Unit needs transmission and belt replace. ; ordrng 1 WH03X33729 (Platform bearing retainer) and 1 WH01X27538 (Belt)"
We serviced a
GE RANGE
Model JB645RK6SS
Near Dallas, TX 75217
Patrick
Job Details: 11/14/2022
"Customer concern, some burners will not light, Cooktop cracked. Verified crack, found lf burner center element not heating, lr burner not heating at all. Removed rear panel, found cockroach infestation. Unable to repair unit."
We serviced a
KITCHENAID RANGE
Model KFEG504KPS0
Near Sumner, WA 98390
Cejay
Job Details: 11/14/2022
Customer concern is that range door glass broke when closing the door. Found door glass shattered could no5 determine if glass had come into contact with door parts. Needs new door assembly. Advised customer parts show out of stock and may take time to recive. AHS to supply. ; ordrng 1 W11459730 (GLASS-DOOR)
We serviced a
GE DISHWASHER
Model GDT665SSN3SS
Near Bonney Lake, WA 98391
Cejay
Job Details: 11/14/2022
"Customer concern is that dishwasher will shut off shortly after starting a cycle. Cycle status shows multiple door openings during cycles but now door error codes. Found dishwasher not level as well as top rack interfering with door operation causing door to pop open during cycles. Leveled dishwasher, top rack rollers worn causing rack to slide out unevenly. Needs new top rack assembly. Follow up scheduled for 11/22 8-12pm; ordrng 1 WD28X30220 (UPPER RACK ASSEMBLY)"
We serviced a
KENMORE DISHWASHER
Model 66513969K015
Near Sumner, WA 98390
Cejay
Job Details: 11/14/2022
"Customer concern is that dishwasher is over sudsing in sanitize cycle. Found signs of dried soap inside dishwasher tub. Rinsed dishwasher multiple times. Advised customer on using high quality detergent, and regular cleaning cycles. No mechanical failures at time of service."
We serviced a
LG DISHWASHER
Model LDT7797BM
Near Enumclaw, WA 98022
Cejay
Job Details: 11/14/2022
"Customer concern is that dishwasher display was partially lighting up and now dose not power on at all.Apon arrival unit was removed from cabinet. Unit powers on but will shut down before wash motor activation. Motor ohms in range. Needs new UI for partial display functionality, main control board for intermitten shut down error. Advised customer parts show out of stock and may take time to recive. Requires Auth. ; ordrng 1 AGM76429502 (PARTS ASSEMBLY,SVC) and 1 AGM75469923 (PARTS ASSEMBLY,SVC)"
We serviced a
KENMORE DRYER-ELECTRIC
Model 79681783710
Near Puyallup, WA 98371
Cejay
Job Details: 11/14/2022
"Customer concern is that dryer display lights up all lights but dose not change from that. Found display lights up but dose has no response. Reset UI, was able to run a cycle to preform airflow test pass. Tempeture checks good. Needs new UI display board. Advised customer parts show out of stock and may take time to recive. Requires Auth.; ordrng 1 EBR84644701 (PCB ASSEMBLY,DISPLAY)"
We serviced a
LG WASHER-TOPLOAD
Model WT7100CW
Near Glenview, IL 60025
Chris
Job Details: 11/14/2022
Customer concern is unit made a loud noise during spin cycle with larger load. Could not recreate any noises. Ran spin cycle. Normal noise. Suspension good. Instructed loading. Unit checks good.
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950US/AA 01
Near Chicago, IL 60612
Chris
Job Details: 11/14/2022
Customer concern is unit won't run. Showing 7c error. Vane assembly not moving and vane falling off. Will need new vane and motor assembly. ; ordrng 1 DD97-00501E (Assy vane) and 1 DD97-00484D (Assy motion)
We serviced a
GE WASHER-TOPLOAD
Model GTW460ASJ7WW
Near Carrollton, TX 75010
John
Job Details: 11/14/2022
Customer concern is washer not able to use some cycles and constantly beats when plugged in. Unit will not connect with NuFi devise. Attempted to reset personality. Unit still not able to start certain cycles. Needs new control board.; ordrng 1 WH22X35497 (Control Board)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX700XL2
Near Gig Harbor, WA 98335
Cameron M.
Job Details: 11/14/2022
"Customer concern is that washer produces burning rubber smell, making noise. Found gearcase leaking oil, causing belt to slip and produce noise and smell. Needs new gearcase, belt, pulley and actuator. Customer declined repair at this time. Collected 95.00 trip fee via check payment"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX655DW1
Near Tacoma, WA 98405
Cameron M.
Job Details: 11/14/2022
"Customer concern is that washer does not spin clothes out fully, multiple cycles to wash clothes. Checked for stored error codes, none. Cycle tested unit via service mode found worn hub. Causing unit to not spin tub during spin cycle. Also found failed gearcase when removing agitator to explain to customer part failure. Agitator shaft broke away from internal mechanism, allowing agitator shaft to pull away from gearcase during removal of agitator. Needs new hub and gearcase. Customer declined repair at this time. Advised customer to not attempt use of unit, as damage to clothes is high risk as is potential for heavy leak."
We serviced a
GE WASHER-TOPLOAD
Model GTW335ASN2WW
Near Princeton, TX 75407
John
Job Details: 11/14/2022
Customer concern is washer leaking. Upon arrival found unit uninstalled and partially disassembled. Customer advised that this is the condition that the previous company left unit in. Advised Customer that I am not able to diagnose unit because unit is partially disassembled and not installed.
We serviced a
SAMSUNG RANGE
Model NE59R4321SS
Near Wylie, TX 75098
John
Job Details: 11/14/2022
Customer concer is glass cooktop cracked. Confirmed glass cooktop cracked. Needs new glass cooktop.; ordrng 1 DG94-01301B (Glass cooktop)
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Plano, TX 75093
John
Job Details: 11/14/2022
Customer concern is DW not draining properly. Found clogged disposal drain causing sink water to drain into DW. Unclogged sink drain pump not comming on. Found open triac fuse to drain pump also found drain pump fails ohms check. Needs new drain pump and control board.; ordrng 1 W11305303 (cntrl-elec) and 1 W10876537 (drain pump)
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW6630HC0
Near Graham, WA 98338
Cejay
Job Details: 11/14/2022
"Customer concern is that washer is leaking from door and from soap dispenser. Cycle tested washer found leak from door seal, door seal and glass both clean of debris. Found larger leak coming from the soap dispenser assembly. Needs new door seal and soap dispenser. Follow up scheduled for 11/18 8-12pm; ordrng 1 W11314648 (BELLOW) and 1 W11524103 (DRAWER)"
We serviced a
SAMSUNG DRYER-GAS
Model DVG52M7750V/A3
Near Chicago, IL 60657
Chris
Job Details: 11/14/2022
Customer concern is belt came off causing drum not to turn. Belt came off pulley. Found no damage to belt or pulley. Reinstalled belt. Tested. Running good. Customer will monitor. If belt falls off again will need motor assembly and belt.
We serviced a
SAMSUNG RANGE
Model NX58M9420SS/AA
Near Chicago, IL 60645
Chris
Job Details: 11/14/2022
Customer concern is unit not igniting. Called customer outside at time of service due to no bell for door. Customer said unit has been fixed and is working.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5000EW/A3
Near Dallas, TX 75218
Patrick
Job Details: 11/14/2022
Customer concern unit keeps running while turned off. Tested airflow unit passed tapped control board found relay stuck causing unit to run any time door is closed. Unit needs control board replace. ; ordrng 1 DC92-01596D (Control board)
We serviced a
AMANA WASHER-TOPLOAD
Model NTW4516FW3
Near Mesquite, TX 75150
Patrick
Job Details: 11/14/2022
"Customer concern, unit loud during spin. Levelled unit. Basket off center. Failed damper! Must replace. ; ordrng 1 W10780045 (Damper set)"
We serviced a
AMANA RANGE
Model Aer5845ras
Near Graham, WA 98338
Cameron M.
Job Details: 11/11/2022
"Customer concern is that range oven does not heat beyond 200 on bake. Tested voltage to unit, Good 240v. Tested continuity of bake and broil elements, good broil element . Found open bake element causing unit to not heat, during bake cycle. Needs new bake element. Installed new bake element. Cycle tested unit, all checks good. Advised customer on differences in soaking temperatures vs surface temperatures. Customer declined to retain old part. Collected payment via card Payment."
We serviced a
GE DISHWASHER
Model DDT700SSN0SS
Near Orting, WA 98360
Cameron M.
Job Details: 11/11/2022
"Customer concern is that dishwasher does not start cycle. Tested voltage to unit, good 120v supply. Verified dc voltage to user interface, good 14vdc. Found unit required firmware update, causing unit to not start cycle. Updated unit, cycle tested unit 3x. All checks good."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW6200KW0
Near Wood Dale, IL 60191
Chris
Job Details: 11/11/2022
Replaced lid strike. Tested. Unit checks good.
We serviced a
SAMSUNG DISHWASHER
Model DW80K5050UG/AA 03
Near Orting, WA 98360
Cameron M.
Job Details: 11/11/2022
"Customer concern is that dishwasher does not power on and start cycle. Verified power supply voltage to unit, good 120v. Tested dc voltage to user board, found main control not sending single to user interface. Causing unit to not power and start cycle. Needs new main board advised customer parts show out of stock. May take time to get parts. REQUIRES AUTH. FAH TO SUPPLY. ; ordrng 1 DD82-01337B (PCB MAIN)"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WA50T5300AC/US01
Near Plano, TX 75075
Patrick
Job Details: 11/11/2022
"Costumer concern, unit goes off balance with very heavy loads. Ub code stored. Ran rinse and spin with 6 towels. All checks good."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS2
Near Orting, WA 98360
Cejay
Job Details: 11/11/2022
Customer concern is that dishwasher is not drying. After having wash motor replaced. Preformed service diagnostic cycle. 7-1 8-2. Dishwasher was in heat lock out. Verified operation of element. Stressed test drain pump. No mechanical or component failures at time of service. All checks good.
We serviced a
LG RANGE
Model LRG3193BM/00
Near Orting, WA 98360
Cejay
Job Details: 11/11/2022
"Installed previously ordered bake ignitor. SVC assembly is not part of display. Display board still partial functionality. Needs new main pcb. Requires Auth ; ordrng 1 EBR85103101 (PCB ASSEMBLY,MAIN), states that autho needed"
We serviced a
SAMSUNG DISHWASHER
Model DW80M9960UG/AA
Near Federal Way, WA 98003
Cejay
Job Details: 11/11/2022
"Installed previously ordered drain pump and water vane motor. Preformed service diagnostic cycle to verify repair, 5C error. Found Drain line to airgap blocked by debris. Cleared drain lines. Preformed diagnostics cycle. All checks good."
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW3505FW1
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 11/11/2022
"Customer concern is that washer does not unlock after power outage, unit full of water and clothes. Tested supply voltage, good 120v supply. Verified voltage supply to main board, good. Found shorted main board, causing unit to not power and start cycle. Needs new main board. Customer declined repair at this time. Collected 95.00 trip fee via card"
We serviced a
LG WASHER-FRONTLOAD
Model WM3700HVA
Near Puyallup, WA 98374
Cejay
Job Details: 11/11/2022
Installed previously ordered display board. Cycle tested unit multiple times symptom did not return all checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Puyallup, WA 98373
Cejay
Job Details: 11/11/2022
"Customer concern is that dishwasher is not drying dishes. Pulled error codes via service mode 4-3,7-1. Preformed service diagnostic cycle confirming operation of heater. Stress tested wash motor. Motor intermittently will struggle to start operation. Needs new pump and motor assembly. Follow up scheduled for 11/21 8-12pm; ordrng 1 W11025157 (pump&motor)"
We serviced a
KENMORE WASHER-FRONTLOAD
Model 79631552610
Near Mount Prospect, IL 60056
Chris
Job Details: 11/11/2022
Customer concern is deep fill feature not filling enough. Will need to replace pressure switch. Parts sent were for wrong machine. ; ordrng 1 6501EA1001R (Pressure switch)
We serviced a
GE DRYER-GAS
Model GTD45GASJ2WS
Near Park Ridge, IL 60068
Chris
Job Details: 11/11/2022
Customer concern is unit making squeak noise. Could not duplicate at time of service but customer had video. Greased rear bearing. Unit sounds good.
We serviced a
LG DISHWASHER
Model LDFN4542S
Near Graham, WA 98338
Cameron M.
Job Details: 11/11/2022
"Customer concern is that dishwasher produces grinding noise during operation. Checked Drain pump for debris. found tooth flosser , causing noise during drain cycle. Removed debris. Tested unit, all checks good. ; ordrng 1 ABQ75742501 (DRAIN PUMP), O-SMS tckt"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8500DC0
Near Puyallup, WA 98375
Cameron M.
Job Details: 11/11/2022
"Customer concern is that washer produces grinding noise during wash cycle. During initial inspection, bracket and screws securing lid hinge in lower left corner. Also found stripped washplate,causing poor wash quality. Also found slider craked and makes contact with clutch. Causing unit to make noise during operation. Also found failed gearcase, causing grinding noise during agitation. Needs new lid,gearcase, slider and washplate customer declined repair at this time. Collected 95.00 trip fee via card Payment."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Richardson, TX 75080
John
Job Details: 11/11/2022
"Installed new heating element. Ran service test cycle to restore heating function, unit now heating properly. All checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Double Oak, TX 75077
John
Job Details: 11/11/2022
"Installed new sump assy. Tested unit, sump no longer leaking but did find very slow leak from leftside of heating element seal. Tightened heater nut , no change. Needs new heater.; ordrng 1 W11537778 (HEATER) and 2 W11538351 (NUT-TERMNL)s"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45H7000EW/A2
Near Spanaway, WA 98387
Cameron M.
Job Details: 11/11/2022
"Customer concern is that dryer was ran with lint screen out, now unit does not run. Found rags in wheel, causing unit to not start cycle. Removed rags. Cycle tested unit. All checks good."
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW8620HC1
Near Dallas, TX 75225
Patrick
Job Details: 11/11/2022
"Replaced heating element and tested. Good heat, no error codes. All checks good."
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS02
Near Dallas, TX 75209
Patrick
Job Details: 11/11/2022
Replaced console assy. Tested unit. All checks good.
We serviced a
GE WASHER-FRONTLOAD
Model GFW450SSM1WW
Near Dallas, TX 75225
Patrick
Job Details: 11/11/2022
Replaced shocks and door boot. Tested unit on clean washer cycle. No leaks. All checks good.
We serviced a
GE RANGE
Model JGBP30DEA2WH
Near Farmers Branch, TX 75244
Patrick
Job Details: 11/11/2022
Replaced knob. All checks good.
We serviced a
LG RANGE
Model LDG4313BD/00
Near Garland, TX 75040
Patrick
Job Details: 11/11/2022
"Customer concern, unit not holding set temp in upper oven. Set for bake at 350. Good ignition in 36s. Placed custumers thermometer, and my thermometer on rack. With oven sensor, all three thermometers match. Set temp to 400, all thermometers match. No fault found at this time."
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW4200BW1
Near Lewisville, TX 75067
John
Job Details: 11/11/2022
Installed new drain pump. All checks good.
We serviced a
GE DISHWASHER
Model GDF520PGDD4WW
Near Coppell, TX 75019
Jack
Job Details: 11/10/2022
"Customer concern unit is not drying dishes, hooked newfi up and found flood switch failed, replaced flood switch and tested. Unit checks all good. ; used 1 WD21X10519 (Flood switch) from stock"
We serviced a
GE DISHWASHER
Model GDT550HSD2SS
Near Dallas, TX 75229
Jack
Job Details: 11/10/2022
"Customer concern unit is not drying dishes, found heating element failed and user interface panel cracked. Unit needs user interface cover and heating element replace.; ordrng 1 WD34X22262 (Cover) and 1 WD05X24776 (Heating element)"
We serviced a
GE WASHER-FRONTLOAD
Model GFW450SSM1WW
Near Highland Village, TX 75077
John
Job Details: 11/10/2022
Customer concer is washer won't fill. Entered service mode and when unit tries to fill it presents an E39 and E22 error code. Per service bulletin must replace diverter motor.; ordrng 1 WH43X10059 (diverter)
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5200AW/US 03
Near Little Elm, TX 75068
John
Job Details: 11/10/2022
Installed new dampers. All checks good.
We serviced a
HOTPOINT RANGE
Model RGB526DEH2WW
Near Dallas, TX 75208
Jack
Job Details: 11/10/2022
"Customer concern unit is not heating all the way, found roaches inside unit notified customer."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF337AAR/XAA
Near Frisco, TX 75034
John
Job Details: 11/10/2022
Installed new drain pump. All checks good.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV48J7770EP/A2 01
Near Graham, WA 98338
Cejay
Job Details: 11/10/2022
Customer concern is that dryer is making a noise during operation. Cleaned and lubricated front and rear support wheels. Cycle tested dryer with a load could not replicate noise. All checks good.
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5200AW/US
Near Dallas, TX 75211
Patrick
Job Details: 11/10/2022
"Customer concern, unit goes off balance during spin. Unit loaded with sheets on arrival. Ran spin. Ur code at 14 min. Redistributed load manually. Good complete. Dampers fail bounce test. Must replace dampers. ; ordrng 4 DC97-16350U (Dampers)s"
We serviced a
GE RANGE
Model JGB870SET1SS
Near Puyallup, WA 98371
Cameron M.
Job Details: 11/10/2022
"Customer concern is that top oven heats but lower oven does not. Found broken ignitor, causing lower oven to not heat. Needs new ignitor. Installed ignitor, cycle tested unit 3x. All checks good. ; used 1 WB13K21 (OVEN IGNITER-12' LEAD W/NUTS) from stock"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11028922790
Near Tacoma, WA 98408
Cameron M.
Job Details: 11/10/2022
"Installed previously ordered motor and coupler, cycle tested unit 7x,all checks good .advised customer to monitor and call if issues arise."
We serviced a
GE WASHER-TOPLOAD
Model GTW335ASN1WW
Near Dallas, TX 75215
Patrick
Job Details: 11/10/2022
"Replaced transmission and belt, tested unit, all checks good."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5200AW/US 03
Near Tacoma, WA 98407
Cameron M.
Job Details: 11/10/2022
"Customer concern is that washer does not balance properly to complete spin cycle. During initial inspection found found drain hose inserted in stand pipe to far increasing odds of siphoning during wash cycle. Also found unit un-level, aiding in unbalanced spin cycle. Leveled unit, cycle tested unit empty. Checked ok. Cycle tested unit with customer provided load of towels, found worn suspension rods, in addition to unit not Level. causing washer to not balance properly during high speed spin cycle. Needs needs new follow up visit scheduled for 11/17 1-5; ordrng 4 DC97-16350U (SUSPENSION DAMPER)s"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC565FW2
Near Mesquite, TX 75149
Patrick
Job Details: 11/10/2022
"Customer concern, unit makes loud squeeking noise during use. No error codes. Found basket wobbling on drive shaft, worn hub. Replaced from truck stock. Found cam splines worn. Replaced from truck stock. Tested unit with 5 towels. All checks good. ; used 1 W10528947 (Hub), and 1 W10721967 (Cam) from stock"
We serviced a
GE DRYER-ELECTRIC
Model GTD33EASK0WW
Near Allen, TX 75002
John
Job Details: 11/10/2022
Installed new timer and knob. All checks good.
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW5500FW1
Near Spanaway, WA 98387
Cejay
Job Details: 11/10/2022
Installed previously ordered main control board. Cycle tested unit all checks good.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF448AAP/XAA
Near Lakewood, WA 98498
Cejay
Job Details: 11/10/2022
Installed previously ordered door seal and drain pump. Cycle tested washer all checks good.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FG4H2272UF
Near Royse City, TX 75189
Patrick
Job Details: 11/10/2022
"Replaced ui, no change. Replaced main pcb, ui now intermittently shows all display leds lit but will not operate. Found j14 and j15 pin outs giving 5vdc where there should be 12 and 0 where there should be 5. Good 12vdc from power supply. Good 120vac from wall outlet. Good 120vac from line filter. Recommend reorder main pcb.; saved tckt"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE50R5200W/A3
Near Dallas, TX 75212
Jack
Job Details: 11/10/2022
"Customer concern unit is not heating, opened unit and found heating element failed, replaced and tested. Unit checks all good, notified customer about her broken vent and that it needs to be replaced by a professional air duct company. ; used 1 DC97-14486A (Element assy) from stock"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED85HEFW1
Near Fate, TX 75189
Patrick
Job Details: 11/10/2022
"Customer concern, unit making noise while running. Confirmed. Found lint chute bracket out of place. Corrected. Tested unit. All checks good."
We serviced a
GE DISHWASHER
Model GDT655SSJ0SS
Near Puyallup, WA 98373
Cameron M.
Job Details: 11/10/2022
"Installed previously ordered main control. Cycle tested unit 3x, all checks good. Customer declined to retain old part. Collected payment via card Payment."
We serviced a
LG DISHWASHER
Model LDP6797BD
Near Park Ridge, IL 60068
Chris
Job Details: 11/10/2022
Customer concern is unit leaking. Need new door seal. Ordering seal. ; ordrng 1 3920DD3005D (Seal)
We serviced a
GE LAUNDRY CENTER
Model GUD27GSSM2WW
Near Chicago, IL 60647
Chris
Job Details: 11/10/2022
Customer concern is unit not spinning or cycling. Found debris wrapped around motor shaft causing belt to fall off. Was able to remove debris and reinstall belt. Tested. Unit checks good.
We serviced a
GE WASHER-TOPLOAD
Model GTW685BSL1WS
Near Chicago, IL 60639
Chris
Job Details: 11/10/2022
Customer concern is unit making noise. Found belt had flipped around again. Will need to replace belt and pulleys. ; ordrng 1 WH01X24180 (drive belt) and 1 WH03X32097 (Pulley) and 1 WH03X32217 (Motor pulley)
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW5630HC1
Near Allen, TX 75013
John
Job Details: 11/10/2022
Cuatomer concern is softener not being washer out of dispenser and unit leaking from front left corner. Found inlet valve for softener dispenser frozen shut causing softener to not be used. Also found dispenser cracked on bottom causing leak in front left corner. Found water service valve leaking and unable to be closed. Advised Customer that valves will need to be replaced in order to complete repair on washer. Customer advise that he would contact RPS once valves are repaired.; ordrng 1 W11316255 (valve) and 1 W11316256 (valve) and 1 W11524103 (DRAWER)
We serviced a
GE DRYER-ELECTRIC
Model DCVH680EJ1MR
Near Eatonville, WA 98328
Cejay
Job Details: 11/10/2022
Customer concern is that dryer door pops open. Found worn door catch causing dryer door to pop open during cycle. Needs new door catch. Installed new door catch. Door now securely latches. All checks good.; used 1 279570 (CATCH DOOR DRYER) from stock
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE45R6300V/A3
Near Frisco, TX 75035
John
Job Details: 11/10/2022
Installed new control board sent by SquareTrade. All checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS0
Near Plano, TX 75093
John
Job Details: 11/10/2022
Customer concern is DW will fills and drains but doesn't wash. Ran service cycle and found diverter continuously spinning and unable to find home. Needs new sump assy. AHS to supply out if stock parts.; ordrng 1 W10861526 (pump&motor)
We serviced a
KENMORE DRYER-GAS
Model 110.7691269276912
Near Coppell, TX 75019
John
Job Details: 11/10/2022
Customer concern is dryer not heating and unit only starts on time dry setting. Confirmed unit only starting on timed dry setting and then not heating. Found igniter only recieving 1.6 amps causing no heat condition. Also found timer not send any voltage to motor or igniter except in timed dry setting. Needs new igniter and timer.; ordrng 1 279311 (ignitor kit & bracke) and 1 WP3976579 (timer)
We serviced a
LG WASHER-FRONTLOAD
Model WM3700HVA
Near Chicago, IL 60639
Chris
Job Details: 11/10/2022
"Customer concern is unit leaking from top corner. Found dispenser leaking from, corner down side. Need new dispenser. ; ordrng 1 MCU62441102 (Dispenser)"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5400AV/US 03
Near Chicago, IL 60639
Chris
Job Details: 11/10/2022
Replaced suspension. Tested with customer. Unit checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8040DW4
Near Chicago, IL 60639
Chris
Job Details: 11/10/2022
Replaced gearcase and washplate. Tested. Unit checks good.
We serviced a
GE DISHWASHER
Model GDT580SSF8SS
Near Palatine, IL 60067
Chris
Job Details: 11/10/2022
Replaced interface and flood switch. Tested. Unit checks good.
We serviced a
LG DRYER-GAS
Model DLG7201WE
Near Mundelein, IL 60060
Chris
Job Details: 11/10/2022
Customer concern is unit smells like its leaking gas while running. Could not duplicate issue. Checked gas connections with meter. No leak found. Customer says it happens most during speed cycle. Will replace gas valve. ; ordrng 1 5221EL2002A (Gas valve)
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model LER5620KQ0
Near Spanaway, WA 98387
Cameron M.
Job Details: 11/10/2022
"Customer concern is that dryer does not start cycle. Confirmed supply voltage, good 240v supplied. Found open thermal fuse, causing unit to not start cycle. Needs new thermal fuse. Installed new thermal fuse. Cycle tested unit all checks good. Preformed airflow test failed (red). Customer declined to retain old part. Collected payment via debit card. ; used 1 WP3392519 (FUSE-THRML) from stock"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5105HW1
Near Sunnyvale, TX 75182
Patrick
Job Details: 11/10/2022
"Customer concern, unit will not turn on, full of water. Confirmed. Good 120vac to control. Diagnostic led off. Must replace main control. Door lock also tested open, must replace. ; ordrng 1 W11543997 (Main control) and 1 W11394572 (Lid lock)"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB835DW4
Near Dallas, TX 75228
Jack
Job Details: 11/10/2022
"Customer concern unit is making noise, found 2 rollers idler Polley bad. Replaced rollers and idler pulley tested , unit checks all good.; used 2 WPW10314173 (DRUM ROLLER), and 1 W10837240 (BRACKET) from stock"
We serviced a
KENMORE DISHWASHER
Model 66515119K214
Near Eatonville, WA 98328
Cejay
Job Details: 11/10/2022
Installed previously ordered heater upper and lower spray arms and bolt latch assembly. Preformed diagnostics cycle to verify repair and operation of heater. All checks good.
We serviced a
GE WALL OVEN
Model JK3800SH3SS
Near Dallas, TX 75287
John
Job Details: 11/09/2022
Came to install relay and power boards. Once all mounting screws where removed the unit would not budge at all. I ran a putty knife all the way around the mounting tab on oven and microwave to ensure all screws where removed. Found that unit had been wedged into place when it was installed. Advised Customer that oven will have to be pried out of opening and could damage cabinets. Customer refused to sign damage waiver and stated that he would get it removed by a carpenter and would contact RPS once it removed.; O-emld tckt
We serviced a
GE DISHWASHER
Model ZBD6880N00SS
Near Orting, WA 98360
Cejay
Job Details: 11/09/2022
Customer concern is that dishwasher is leaking from airgap after plumber came out. Found Drain line to garbage disposal is very short and has two kinks in it causing blockages. Advised customer plumber is needed to resolve Drain line being too short and causing blockages
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45H7000E
Near Rockwall, TX 75087
Patrick
Job Details: 11/09/2022
"Customer concern unit not heating. Found clogged home vent, open element. Replaced element from truck stock. ; used 1 DC97-14486A (Element) from stock"
We serviced a
GE COOKTOP
Model PGP953SET4SS
Near Bellwood, IL 60104
Chris
Job Details: 11/09/2022
Customer concern is electrode was sparking on its own. Unit was unplugged on arrival. Plugged unit in and could not duplicate issue. All burners light good. Instructed customer on spills. Unit checks good.
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ1
Near Carrollton, TX 75006
John
Job Details: 11/09/2022
Installed new infinite switch. All checks good.
We serviced a
GE WALL OVEN
Model JK3800SH3SS
Near Dallas, TX 75287
John
Job Details: 11/09/2022
Came to install relay and power boards. Once all mounting screws where removed the unit would not budge at all. I ran a putty knife all the way around the mounting tab on oven and microwave to ensure all screws where removed. Found that unit had been wedged into place when it was installed. Advised Customer that oven will have to be pried out of opening and could damage cabinets. Customer refused to sign damage waiver and stated that he would get it removed by a carpenter and would contact RPS once it removed.; O-emld tckt
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45T6000AW/A5
Near Sachse, TX 75048
Patrick
Job Details: 11/09/2022
"Customer concern, unit goes off balance. Unit stacked. Ran spin only empty. All good. Ran rinse and spin with 6 towels. Heavy suds although no detergent was added. Advise customer use less detergent. Rinse and spin good complete. All checks good at this time"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MCE8000AYW
Near Richardson, TX 75082
Patrick
Job Details: 11/09/2022
"Customer concern, unit overheating. Vent test checks good. Found grounded heating element causing unit to overheat. Must replace element and control thermostats. ; ordrng 1 DE1746C (Element kit) and 1 WP31001689 (Thermostat) and 1 31001690 (Thermal fuse)"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED7300DW1
Near Plano, TX 75075
John
Job Details: 11/09/2022
"Customer concern is dryer not heating. Confirmed dryer not heating. Found open heating element causing no heat condition. Replaced heating element from truck stock. Unit now heating. Ran vent check soft fail yellow. Advised Customer that vents will need to be cleaned in order to avoid further heating issues. All other checks good.; used 1 279838 (ELEMENT,HEATER) from stock"
We serviced a
GE DISHWASHER
Model GDT695SSJ5SS
Near Bonney Lake, WA 98391
Cejay
Job Details: 11/09/2022
Installed previously ordered UI board and main control board. Cycle tested dishwasher all checks good.
We serviced a
AMANA WASHER-TOPLOAD
Model NTW4516FW3
Near Tacoma, WA 98422
Cejay
Job Details: 11/09/2022
"Customer concern is that washer is making a noise intermittently during operation. No stored error codes. Visual inspection of belt and gearcase show no signs of wear. Cycle tested washer with a load, could not replicate noise. Service bulletin for customer description of noise related to ACU, bulletin calls for replacement of ACU. Advised customer part show out of stock and may take time to recive. Requires Auth ; ordrng 1 W11170317 (CNTRL-ELEC)"
We serviced a
SAMSUNG DISHWASHER
Model DW80R7061US/AA
Near Chicago, IL 60618
Chris
Job Details: 11/09/2022
Customer concern is unit displayed leak error and was leaking. Replaced pump. Diagnostic cycle. Found no sign of leak. Instructed on suds. Customer had uninstalled unit. Unit checks good.
We serviced a
FRIGIDAIRE RANGE
Model LFGH3054UFC
Near Chicago, IL 60641
Chris
Job Details: 11/09/2022
Replaced burner and valve. Tested with customer. Unit checks.
We serviced a
GE DISHWASHER
Model GDF530PSM0SS
Near Tacoma, WA 98422
Cejay
Job Details: 11/09/2022
Installed previously ordered upper and lower spray arms. Cycle tested dishwasher no leaks all checks good
We serviced a
KENMORE DRYER-ELECTRIC
Model 11068622700
Near Spanaway, WA 98387
Cameron M.
Job Details: 11/09/2022
"Installed previously ordered drum felt and rollers. Cleaned and Vacuumed inside of unit. Unable to test unit as customer replaced unit, old unit not hooked to utilities, all checks good"