We serviced a
KITCHENAID DISHWASHER
Model KDTM404EBS1
Near Enumclaw, WA 98022
Cameron M.
Job Details: 03/14/2022
"Installed previously ordered pump&motor assembly, and heater. Cycle tested unit 3x, all checks good"
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW8400TW03
Near Sachse, TX 75048
Patrick
Job Details: 03/14/2022
"Replaced door bellows, cleared drain trap. Ran clean washer cycle. No leaks observed. Found significant pre-existing water damage to floor and unit base. All checks good at this time."
We serviced a
KENMORE WASHER-FRONTLOAD
Model 79641392511
Near Spanaway, WA 98387
Cejay
Job Details: 03/11/2022
Customer concern is that washer is leaking from underneath. And does not drain. Visually inspected washer for signs of water leak. Inspected drain trap and removed debris. Found signs of oversuds. Cycle tested washer with no leaks drain pump operation good. Advised customer on using high quality detergent and running regular cleaning cycles.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC565FW1
Near Spanaway, WA 98387
Cameron M.
Job Details: 03/11/2022
"Customer concern is that washer makes noise during operation. Found excessive tub play,causing unit to not balance. Also found failed actuator, causing ticking noise during wash cycle. Installed new hub, and actuator. Recalibrated washer. Cycle tested unit 3x, all checks good. Advised customer on using high quality detergent for best wash results. Also advised customer on regular cleaning intervals for optimal performance. ; used 1 W10528947 (HUB), and 1 W10913953 (ACTUATOR) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2433KF0
Near Rockwall, TX 75032
Patrick
Job Details: 03/11/2022
Customer concern unit leaking. Found leak from main motor and leak at water inlet connection. Must replace motor and repair leaking connection. ; ordrng 1 154844101 (Motor)
We serviced a
GE DISHWASHER
Model GLD5500L15BB
Near Forney, TX 75126
Patrick
Job Details: 03/11/2022
Customer concern unit intermittently does not operate. Found door switches making poor contact. Found door gasket badly warped. Must replace both; ordrng 2 WD21X10224 (Interlock sw)s and 1 WD12X10401 (Cover) and 1 WD08X10018 (Gasket)
We serviced a
MAYTAG WALL OVEN
Model MEW7627AS00
Near Dallas, TX 75287
John
Job Details: 03/11/2022
"Customer concern lower over door locked while in self clean mode and now unit will not power on. Found open thermal fuse, cause u it to power off immediately and leave door locked. Needs new thermal fuse. AHS to supply out of stock parts.; ordrng 1 WPW10545291 (Thermal Fuse)"
We serviced a
KENMORE WASHER-FRONTLOAD
Model 79641392511
Near Spanaway, WA 98387
Cejay
Job Details: 03/11/2022
Customer concern is that washer is leaking from underneath. And does not drain. Visually inspected washer for signs of water leak. Inspected drain trap and removed debris. Found signs of oversuds. Cycle tested washer with no leaks drain pump operation good. Advised customer on using high quality detergent and running regular cleaning cycles.
We serviced a
KENMORE DISHWASHER
Model 66513463K902
Near Frisco, TX 75033
John
Job Details: 03/11/2022
Installed previously ordered dispenser. All checks good.
We serviced a
SAMSUNG RANGE
Model NE59K3310SS/AA
Near Puyallup, WA 98375
Cameron M.
Job Details: 03/11/2022
"Customer concern is that range intermittently makes buzzing when oven is activated on bake or broil. Tested oven bake and broil elements, test good continuity. Found sticking double line break relay on main control board, causing unit to make buzzing noise and not allowing oven to heat. Needs new main board and temp sensor. Follow up visit scheduled for 3/21 1-5.; ordrng 1 DE94-03595A (ASSY PCB EEPROM) and 1 DG32-00002B (SENSOR-THERMISTOR)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204DSS0
Near Frisco, TX 75035
John
Job Details: 03/11/2022
"Installed previously ordered sump assy., spray arm bracket, and turbidity sensor. All checks good."
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW2
Near Dallas, TX 75232
Patrick
Job Details: 03/11/2022
Customer concern unit saying on and not all the time. Verified. F1e0 error. Internal board failure. Indicators stayed on even when element and infinite sw unplugged. Must replace control board. ; ordrng 1 W11546066 (Control)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX655DW1
Near Dallas, TX 75232
Patrick
Job Details: 03/11/2022
Replaced dampers. Tested unit. All checks good at this time
We serviced a
KENMORE DRYER-ELECTRIC
Model 110.87572602
Near Lakewood, WA 98499
Cejay
Job Details: 03/11/2022
Installed previously ordered main control. Cycle tested unit all checks good
We serviced a
KENMORE WASHER-TOPLOAD
Model 11028002010
Near Tacoma, WA 98406
Cejay
Job Details: 03/11/2022
Customer concern is that washer is not spinning intermittently. pulled error codes via service mode.F7E1 basket speed senor fault Voltage check to shift good 13.1vResistance check on shift good 2.4ohmTachometer test passed.Continuity on wire harness good. Needs new actuator. Installed new actuator. Calibrated washer. Cycle tested washer drain and spin all checks good. If issue persists replace main controll.; used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
FRIGIDAIRE RANGE
Model GCRE302LAFB
Near Dallas, TX 75208
Patrick
Job Details: 03/11/2022
"Customer concern, control doa. Verified. Good 240vac to terminal block, all connection tight. Evidence of arcing to terminal block cover. Roaches living in control board. Must replace control board and overlay to restore operation. ; ordrng 1 5304521190 (Control) and 1 316419388 (Overlay)"
We serviced a
LG WASHER-FRONTLOAD
Model WM4370HKA
Near Frisco, TX 75035
John
Job Details: 03/11/2022
Installed previously ordered drain pump. All checks good.
We serviced a
FRIGIDAIRE DRYER-ELECTRIC
Model LEQ1442ES1
Near Murphy, TX 75094
John
Job Details: 03/11/2022
"Customer concern dryer not spinning. Found failed rear bearing and and bearing support. Also found smashed and broken heating element from drum falling after bearing failure. Also found multiple items (buttons, scraps of metal and plastic) embedded in upper and lower felt seal. Needs new bearing assy., heater assy., and upper and lower felt seals.; ordrng 1 131777700 (Bearing support shaft) and 1 5303281019 (Grounding ball) and 1 131825900 (Drum support) and 1 131553900 (Heater assy.) and 1 134440200 (Upper felt seal) and 1 5303937183 (Lower felt seal)"
We serviced a
GE OTHER
Model JVB4SH1SS
Near Dallas, TX 75204
Patrick
Job Details: 03/11/2022
"Customer concern, unit will not go up and down properly. Found unit unperturbed on arrival. Upon paying up the motor immediately began trying, and failing, to turn. Removed motor, turned and stopped as designed. Found roller arm very sticky. Oiled roller and reassembled. Tested unit. Unit checks good at this time"
We serviced a
HOTPOINT RANGE
Model RH7580V6AD
Near Mesquite, TX 75150
Patrick
Job Details: 03/11/2022
"Customer concern, oven not heating. Front elements shock user when in use. Found significant rodent damage to main harness. Unable to find parts or drawing of unit. Rodent damage creating unsafe situation, unable to proceed. Took payment from order #31064."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB955FW0
Near DuPont, WA 98327
Cejay
Job Details: 03/11/2022
Installed new main controll. Controll panel was damaged in shipping. Needs new control panel; ordrng 1 W10902774 (panel-cntl)
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Puyallup, WA 98373
Cejay
Job Details: 03/11/2022
Installed previously ordered lower rollers. Verified functionality of the rollers all checks good
We serviced a
SAMSUNG RANGE
Model NE59N6630SS/AA
Near Tacoma, WA 98406
Cameron M.
Job Details: 03/11/2022
"Installed previously ordered display board. Cycle tested unit, all checks good"
We serviced a
LG WASHER-TOPLOAD
Model WT7300CV
Near Garland, TX 75040
John
Job Details: 03/11/2022
"Customer concern UI intermittently failing. Found UI failing intermittently as well as consol mounting clips broken, causing consol to be loose. Needs new UI and consol.; ordrng 1 EBR86498801 (UI) and 1 AGL76194005 (Console)"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA52M7750AV/A4 01
Near Tacoma, WA 98444
Cameron M.
Job Details: 03/11/2022
"Customer concern is that washer lost power mid cycle locking load in unit. Verified power supply at outlet, good 120v supply. Found sub pba not receiving voltage from main pcb, causing no power condition. Needs new main pcb and sub pcb. Follow up visit scheduled for 3/28 8-12; ordrng 1 DC92-02005A (ASSY KIT)"
We serviced a
FRIGIDAIRE DISHWASHER
Model LFID2426TF4A
Near Spanaway, WA 98387
Cameron M.
Job Details: 03/11/2022
"Installed previously ordered user board. Cycle tested unit 3x, all checks good. Advised customer on using rinse aid. Also advised customer on using high quality detergent for optimal wash profomance. Advised customer on regular cleaning intervals for optimal mechanical performance."
We serviced a
GE DISHWASHER
Model GDF510PSJ4SS
Near Spanaway, WA 98387
Cejay
Job Details: 03/10/2022
Customer concern is that dishwasher is not soap and poor wash performance.pulled error codes via service mode. Minimum wash twmp not reached. All diagnostic testes show washer is working as designed. Advised customer on using high quality detergent and rinse aid. Also Advised customer on proper loading practices.
We serviced a
KENMORE WASHER-TOPLOAD
Model 11020232710
Near Buckley, WA 98321
Cejay
Job Details: 03/10/2022
"Customer concern is that washer made a loud sound and now is not spinning clothes out all the way. Pulled error codes via service mode F7E5 shifter fault. Tested shifter via service mode no issues. Cycle tested washer drain and spin empty no issues. Cycle tested unit rinse and spin with 6 bath towels. Unit froze mid cycle possible controll issue. Needs new main control, actuator and lid latch. SHS to supply; ordrng 1 W10913953 (actuator) and 1 W11103646 (cntrl-elec) and 1 W11307244 (latch)"
We serviced a
LG DRYER-ELECTRIC
Model DLEX3370W
Near Puyallup, WA 98375
Cameron M.
Job Details: 03/10/2022
"Customer concern is that dryer takes longer to dry clothes. Preformed airflow test failed (yellow). Preformed temperature checks,in range. Found no mechanical issues at this time. Cleaned and calibrated moisture sensors. Advised dryer vent duct needs to be cleaned, to allow sufficient airflow. Also advised customer dryer vent hose should be shortened for better airflow."
We serviced a
OTHER RANGE
Model JGP940SEK2SS
Near Rowlett, TX 75088
Patrick
Job Details: 03/10/2022
"Customer concern unit arcing at knob when range is used. Found shorted ignition sw causing failure. Must replace sw assy. Additionally found warped lf burner cap. Screws to lf and rf burners broken on arrival. Must replace lf burner cap, and sw harness. ; ordrng 1 WB18T10452 (Switch harness) and 1 WB16T10037 (Burner cap lf)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM2
Near Frisco, TX 75034
John
Job Details: 03/10/2022
Installed previously ordered heating element. All checks good.
We serviced a
GE DISHWASHER
Model ZBD6880N20SS
Near Frisco, TX 75034
John
Job Details: 03/10/2022
Customer concern unit not starting. Found all buttons on key pad working intermitently as well as control board voltage output not in range for drain pump. Need new keypad and control board.; ordrng 1 WD34X11074 (Key pad) and 1 WD21X10362 (Control board.)
We serviced a
LG DISHWASHER
Model LDF5545ST
Near Garland, TX 75044
Patrick
Job Details: 03/10/2022
Customer concern motor very loud. Confirmed. Must replace motor to repair issue. Customer wishes to wait until speaking with partner before moving forward.
We serviced a
GE WASHER-TOPLOAD
Model GTW840CSN0WS
Near Dallas, TX 75220
Patrick
Job Details: 03/10/2022
Replaced inlet valve. Tested unit. All checks good
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5000EWL/A3
Near McKinney, TX 75070
John
Job Details: 03/10/2022
"Customer concern dryer not heating. Found open heating element causing no heat. Replaced heating element. Vent check green. All checks good,; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock"
We serviced a
SAMSUNG RANGE
Model NE59J7850WS/AA 03
Near Milton, WA 98354
Cameron M.
Job Details: 03/10/2022
"Customer concern is that top oven makes noise as though fan is going out. Lower oven light intermittently flicker on then off without customer interaction. Inspected upper convection bake fan cover, found no signs of fan blades making contact with cover. Checked nut securing fan to motor, nut is tight doesn't allow excess movement. Do not detect any deformation of fan. Found failing convection fan motor, causing unit to make noise during convection bake setting. Follow up visit scheduled for 3/24 8-12; ordrng 1 DG96-00110F (ASSY MOTOR CONVECTION) and 1 DG67-00001B (FAN CONVECTION-UP)"
We serviced a
KITCHENAID COOKTOP
Model KECD807XBL01
Near Puyallup, WA 98374
Cameron M.
Job Details: 03/10/2022
"Customer concern is that range burners make buzzing noise during operation. Found rear left burners infinite switch failing, causing unit to make buzzing during operation. Also found failed right front infinite switch, and open element, causing right front element to not function. Needs new LR infinite switch, Rf infinite switch, RF element. Advised customer unit will need to be made accessible for return visit, or sign damage waiver upon arrival of repair visit. Requires auth. ; ordrng 2 WPW10222828 (switch-inf)s and 1 W11171119 (elmnt-surf)"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11028972890
Near University Place, WA 98466
Cejay
Job Details: 03/10/2022
Customer concern is that washer is making a banging noise during operation found over stretched spring causing washer to go out of balance. Needs new spring. SHS to supply.; ordrng 1 WPW10250667 (spring)
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model MED9550WW2
Near Princeton, TX 75407
John
Job Details: 03/10/2022
Customer concern dryer taking too long to dry clothes. Vent check soft fail (yellow). Temp check in range 215-150. Advised Customer that vents need to be cleaned as well as proper cycle selection. Machine functioning as designed.
We serviced a
GE WASHER-TOPLOAD
Model WSLS1500H2WW
Near Dallas, TX 75209
Patrick
Job Details: 03/10/2022
"Customer concern unit leaking during use. Unit fill of water on arrival. Ran drain and spin cycle. Good. Ran rinse and spin, Good drain, good fill, good agitate, good drain, good spin. Unit leaks through ceiling again. Must replace control, TouchPad, inlet valve, and pressure sw. Parts on backorder. ; ordrng 1 WH15X20606 (Panel front) and 1 WH18X23074 (Pcb) and 1 WH13X20604 (Inlet valve) and 1 WH01X20601 (Pressure sw), states that autho needed"
We serviced a
LG DISHWASHER
Model LDP6809SS/00
Near Grand Prairie, TX 75050
Patrick
Job Details: 03/10/2022
"Customer reports sink backup preceded dw failure. Ran unit, no leak detected. Likely drain backup caused unit to overflow. All checks good."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45H7000EW/A2 02
Near Spanaway, WA 98387
Cameron M.
Job Details: 03/10/2022
"Customer concern is that dryer makes one revolution and then shuts down. Tested unit under load of towels, unit turned drum one revolution and motor stopped. Load tested unit by manually putting resistance on drum , motor was unable to turn drum at that point. Causing unit to produce customer complaint of turns drum once and then hums. Needs new motor and blower wheel. Advised customer recall work order will be required from warranty company. Also advised customer parts show out of stock. Requires auth. ; ordrng 1 DC31-00055G (MOTOR AC DRIVE) and 1 DC67-00180B (FAN), states that autho needed"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW7000DW00000
Near Tacoma, WA 98418
Cejay
Job Details: 03/10/2022
"Customer concern is that washer shows error code and does not start. Pulled error codes via service mode. F5E2 F5E3 lid lock and unlock errors. Lid lock constantly clicks while washer is powered on.F7E0 loss of power, washer was unplugged apon arrivalF0E5 unbalanced load.F2E1 UI stuck button.Lid lock failed to lock, needs new lid lock. Installed new lid lockCleared all stored errors. Via service diagnostic test mode,tested lid lock, slow agitate, slow speed spin and high speed spin with no issues. Then cycle tested washer with 6 bath towels. All checks good.; used 1 W10810403 (LID LOCK ASSY) from stock"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV365ETBGWR/A3
Near Puyallup, WA 98375
Cameron M.
Job Details: 03/10/2022
"Customer concern is that dryer does not heat. Preformed airflow test failed (yellow). Tested voltage to unit, good 240v. Found open heating element, causing unit to not heat. Needs new element. Installed new element. Cleaned and calibrated moisture sensors. Cleaned and Vacuumed inside of unit. cycle tested all checks good. Advised customer dryer vent duct needs to be cleaned. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model GU3600XTSY2
Near Wylie, TX 75098
John
Job Details: 03/10/2022
"Customer concern dishwasher not cleaning properly as well as racks rusting and failing. Found upper and lower rack severely corroded to the point that they are barely hanging on too the adjusters as well as clips missing on the upper tine rack. Also found upper and lower spray arms clogged causing poor wash condition. Needs new upper and lower spray arms, upper and lower dish racks as well as upper tine clips.; ordrng 3 WP8539190 (Pivot tine)s and 1 W10727422 (Upper dish rack) and 1 W10727679 (Lower rack assy.) and 1 WP8268332 (Lower spray arm) and 1 WP8561746 (Mid spray arm)"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45K6500EV/A3 01
Near Puyallup, WA 98375
Cejay
Job Details: 03/10/2022
Customer concern is that sensor dry is not working also takes multiple cycles to dry preformed airflow test failed (yellow) Preformed temperature checks good. At time of service dryer is working as designed. Advised customer dryer ducts need service. Also cleaned and calibrated moisture sensors.
We serviced a
GE WASHER-TOPLOAD
Model GTWN4250D1WS
Near Dallas, TX 75211
Patrick
Job Details: 03/10/2022
Customer concern unit goes off balance. Found dampers holding basket unevenly. Must replace dampers to correct issue. ; ordrng 2 WH16X10158 (Rod and sorting assy)s and 2 WH16X10159 (Rps and spring assy)s and 4 WH01X10001 (Socket)s
We serviced a
HOTPOINT RANGE
Model RGB540SEH2SA
Near Dallas, TX 75208
Patrick
Job Details: 03/10/2022
Found oven ignitor open. Replaced from truck stock. Tested unit. All checks good. ; used 1 Wb13k21 (Igniter) from stock
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS9
Near Dallas, TX 75214
Patrick
Job Details: 03/10/2022
"Customer concern, unit doa. Confirmed. Good 120vac to unit, no response from touch pad. Cycled power, unit began working then died again. Must replace keypad and main control to correct failure. ; ordrng 1 WPW10481125 (Touch pad) and 1 W10479761 (Main control)"
We serviced a
GE DISHWASHER
Model GDT535PSMBSS
Near Plano, TX 75074
John
Job Details: 03/10/2022
Customer concern dishwasher not starting cycle. Found unit not draining properly caus8ng it to not start filling. Found blockage in drain hose causing it to not drain. Needs new drain hose. ; ordrng 1 WD24X10062 (Drain hose)
We serviced a
GE WALL OVEN
Model ZET1RM4SS
Near Plano, TX 75093
John
Job Details: 03/10/2022
Customer concern all buttons and touch screen non responsive. Confirmed UI board to be non responsive. Needs new UI Board. AHS to supply parts.; ordrng 1 WB27T11496 (UI)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC415EW1
Near Spanaway, WA 98387
Cejay
Job Details: 03/09/2022
Customer concern is just to have washer checked out visual checks all good.Calibrated washer. Cycle tested unit all checks good.
We serviced a
GE DISHWASHER
Model PDW7980P00SS
Near Coppell, TX 75019
John
Job Details: 03/09/2022
"Customer concern dishwasher not washing, sealing, or closing properly. Found spray arms clogged and not spraying causing poor wash condition. Found dishwasher cabinet severely warped and bent causing door not to align properly as well as inner door not seating properly to door seal. Also found door switch not engaging due to warpage. Needs new inner door, outer door, door latch, and upper and lower spray arms. AHS to supply discontinued parts.; ordrng 1 WD31X10098 (Inner door assy.) and 1 WD35X10049 (Outer door assy.) and 1 WD22X10046 (Upper spray arm) and 1 WD22X10047 (Lower spray arm) and 1 WD21X10169 (Door switch)"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED7300XW0
Near Garland, TX 75040
Patrick
Job Details: 03/09/2022
Customer unit not heating. Found grounded element causing issue must replace element from truck stock. Replaced element tested unit. Unit now heating normally. Air test failed red. Customer must clean vent before additional work can be performed. ; used 1 WP8544771 (Element) from stock
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA52M7750AW/A4
Near Tacoma, WA 98446
Cameron M.
Job Details: 03/09/2022
"Customer concern is that washer intermittently produces ur error and does not complete cycle. Cycle tested unit via service mode, found no mechanical issues. Cycle tested unit with customer provided load of bath towels. Found unit unable to balance regardless of load. Found failed transmission, causing noise during operation. Also found failed dampers ,causing unit to not balance. Needs new gearcase and damper assembly. Advised customer parts show out of stock, may take time to receive parts. ; ordrng 4 DC97-18610A (ASSY DAMPER)s and 1 DC97-18439A (ASSY CLUTCH-MODULE)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model 11092599200
Near Tacoma, WA 98444
Cameron M.
Job Details: 03/09/2022
"Arrived to call of Customer concern is that washer does not drain. Found unit unresponsive, due to power outlets having reversed power feeds ground is suppling 120v. As result i am Unable to test unit. Advised customer electrician is needed to correct the wiring issue. Once issue is corrected, customer can then call for diagnosis of washer."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Puyallup, WA 98375
Cameron M.
Job Details: 03/09/2022
Customer concern is that dishwasher does not drain and produces error codes. Cycle tested unit 20x unable to duplicate customer concern. Advised customer to monitor and call if issue persists. Also Advised customer on using high quality detergent for best wash results and running regular cleaning cycles for optimal performance.
We serviced a
GE DISHWASHER
Model GDF640HGM2WW
Near Buckley, WA 98321
Cameron M.
Job Details: 03/09/2022
"Customer concern is that dishwasher is unresponsive, no power condition. Found failed user interface not communicating to main board. Causing no power condition.needs new user interface. Parts show out of stock. Advised customer may take time to get parts. Advised customer on regular cleaning intervals and using high quality detergent for best wash results. ; ordrng 1 WD21X25726 (CONFIGURED UI SERVICE CONTROL)"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11020222511
Near Tacoma, WA 98498
Cejay
Job Details: 03/09/2022
"Could not install transmission due to rust. Needs new basket, ring labyrinth, drive block and 7/16 screw to agitator.; O-emld tckt"
We serviced a
KITCHENAID WALL OVEN
Model NOTAVAILABLE
Near Plano, TX 75024
John
Job Details: 03/09/2022
Customer concern oven not heating. Found control board only sending 40-60 V to broil and bake elements as no continuity in broil element. Needs new control board and broil element. Customer states that his wife gave AHS the model number from the paperwork but he was unable to find said paperwork while I was here. AHS to supply parts.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB855DC4
Near Plano, TX 75025
John
Job Details: 03/09/2022
Customer concern dryer leaking water while not in use. Found inlet vavle not closing causing leak. Needs new inlet vavle.; ordrng 1 W11314437 (Inlet vavle)
We serviced a
LG DRYER-ELECTRIC
Model DLEX3700V
Near Frisco, TX 75035
John
Job Details: 03/09/2022
Installed previously ordered thermistor and control board. Temp checks in range. All checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW7120HW0
Near Allen, TX 75013
John
Job Details: 03/09/2022
Customer concern unit not making beeping sound or start up sounds. Found speaker attached to UI not producing any sound. Needs new UI.; ordrng 1 W11478525 (UI)
We serviced a
GE DRYER-ELECTRIC
Model GTD65EBSJ3WS
Near McKinney, TX 75069
John
Job Details: 03/09/2022
Installed previously ordered door switch. All checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB765FW0
Near Tacoma, WA 98422
Cejay
Job Details: 03/09/2022
"Customer concern is that washer lid is broken. Had a previous company out to diagnose issues and order part back in January. They never returned to install lid. Lid was delivered to customer beginning of February. Installed new lid lock. Cycle tested unit, all checks good."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MDE6400AYW
Near Garland, TX 75043
Patrick
Job Details: 03/09/2022
"Customer concern, baffle loose, timer hard to use. Confirmed, timer pts function failed. Must pull out and up to get unit to run, must replace timer and knob. Parts listed as NLA AHS to supply parts. ; ordrng 1 33002726 (Timer) and 1 22003953 (Knob)"
We serviced a
KITCHENAID DISHWASHER
Model KUDP02CRBL2
Near Rowlett, TX 75088
Patrick
Job Details: 03/09/2022
"Found door gasket installed backwards, unit will leaks but now from center of door. Found soap dispenser loose in mount, pouring water. Tightened dispenser, leak resolved. Tested unit all checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF730PAYM3
Near Rockwall, TX 75087
Patrick
Job Details: 03/09/2022
"Customer concern, not washing. F7e1 no heat. Good fill, motor makes loud irregular grinding noise and does not spray water. Must replace sump assy. ; ordrng 1 WPW10482482 (Motor/ sump assy)"
We serviced a
LG DISHWASHER
Model LDF5545ST/00
Near Forney, TX 75126
Patrick
Job Details: 03/09/2022
Replaced sump assy. Tested unit.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB855DC4
Near Lake Tapps, WA 98391
Cejay
Job Details: 03/09/2022
"Customer concern is that dryer is making a squealing noise during operation. Preformed airflow test failed (yellow) found failed idler pully causing squealing noise during operation. Also found failed RR support roller. Needs new idler pully and support wheel. Installed new idler pully and support wheel. Cycle tested unit all checks good ; used 1 WPW10314173 (DRUM ROLLER), and 1 279640 (PULLEY,IDLER) from stock"
We serviced a
LG DRYER-ELECTRIC
Model DLEX3001W
Near Plano, TX 75074
John
Job Details: 03/09/2022
Came to install previously ordered baffle. Found mounting holes worn to the point that the screws will not hold the baffle in place. Needs new basket. AHS to supply parts; ordrng 1 3045EL1002S (Drum)
We serviced a
WHIRLPOOL DISHWASHER
Model NMN
Near Forney, TX 75126
Patrick
Job Details: 03/09/2022
"Costumer concern, poor washability. Model/ serial tag missing. Good fill, good spray, good drain. Svc cycle, good fill, good spray, heater energized through tco during wash, good heater. Model and serial tag removed, unable to order parts if needed. Cleared significant amount of debris from chopper. Copper assy in tact."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4930XW3
Near Mesquite, TX 75181
Patrick
Job Details: 03/09/2022
"Replaced dampers, lid lock and fill valve. Calibrated. All checks good"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US2A
Near Mesquite, TX 75149
Patrick
Job Details: 03/09/2022
Replaced spray arm. Tested unit. All checks good.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45R6100AC/US 03
Near Graham, WA 98338
Cameron M.
Job Details: 03/09/2022
"Customer concern is that washer does not drain and spin. Found unit full of water at time of service. Cycle tested unit Found seized drain pump causing unit to not drain Vacuumed out water. Checked for debris in drain pump, none. Needs new pump. Advised customer part shows out of stock, may take time to receive parts. AHS TO SUPPLY..also advised customer unit needs to be made accessible for repair. ; ordrng 1 DC97-20621A (ASSY PUMP DRAIN)"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV219AEW/XAA
Near South Hill, WA 98375
Cameron M.
Job Details: 03/09/2022
"Customer concern is that dryer powers on but does not tumble and run cycle. Prior to service call customer attempted to move unit forward to diagnose issues with dryer. In the process dryer vent came uninstalled from unit. Advised customer due to the limited availability of space airsled will be needed for moving washer resultingin additional $50 dollar charge. To allow sufficient space for re-installation of dryer vent. Advised customer will also need to sign waver of damages document. While diagnosing customers concern of unit not tumbling. Found worn belt, causing unit to not tumble and start cycle. Needs new belt. Installed new belt. Cleaned and Vacuumed inside of unit. Cleaned and calibrated moisture sensors. Cycle tested unit, all checks good. Utilizing airsled moved washer out of position, re-installed vent hose. Moved washer back into position. Collected payment via debit card Payment ; used 1 6602-001655 (BELT) from stock"
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW70HEBW1
Near Dallas, TX 75205
John
Job Details: 03/09/2022
Customer concern washer drain pump running and door locked. Found pressure switch not reading properly causing door to remain locked and pump to run. Replaced pressure switch. All checks good.; used 1 WPW10448876 (SWITCH-WL) from stock
We serviced a
KENMORE WASHER-FRONTLOAD
Model 41741142000
Near Tacoma, WA 98404
Cejay
Job Details: 03/08/2022
Installed previously ordered timer. Cycle tested unit all checks good.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45H7000EW/A2 02
Near Spanaway, WA 98387
Cameron M.
Job Details: 03/08/2022
"Customer concern is that dryer does not start cycle. Found worn belt causing unit to not start cycle. Also found seized rear right roller, causing noise during operation. Needs new belt and roller. Installed new belt and roller. Cycle tested unit 3x. All checks good preformed airflow test, failed (yellow). Advised customer dryer vent duct needs to be cleaned asap. ; used 1 DC97-16782A (DRUM ROLLER), and 1 6602-001655 (BELT) from stock"
We serviced a
WHIRLPOOL OTHER
Model ED5PHAXSQ01
Near Garland, TX 75043
Patrick
Job Details: 03/08/2022
"Customer concern, warm ff section. Found evap frosted over. Attempted forced defrost cycle, no joy. Jumped defrost contacts at board, heater energized normally. Must replace adc board. ; ordrng 1 WPW10366605 (Adc board)"
We serviced a
OTHER WALL OVEN
Model n/a
Near Plano, TX 75094
Patrick
Job Details: 03/08/2022
Customer concern oven knob fell out of position. Reattached knob. Door difficult to close. Customer must choose servicer with blue star brand access to service unit from here
We serviced a
GE WASHER-TOPLOAD
Model GTW465ASN0WW
Near Plano, TX 75023
Patrick
Job Details: 03/08/2022
"Customer concern, lint wash cycles, very little water during wash. Ran drain and spin, functioned normally. Filled to max water level ran normal cycle. Good fill, good agitate, good drain. Hoses properly installed. Customer reports unit made buzzing sound when attempting to fill, could not duplicate on site. Installed firmware update. All checks good at this time. Possible inlet valve issue. Recommend order valve if problem persists."
We serviced a
KITCHENAID COOKTOP
Model KGCD807XSS01
Near Frisco, TX 75035
Patrick
Job Details: 03/08/2022
"Customer concern rf and lr burners not lighting. Lr igniter pushed into hole too far, not arcing at correct location. Repositioned temporarily as holder is loose. Rf igniter detached and fell into burner box. All binders have rusted and seized mounting screws, glass top cracked on arrival. Must replace glass top, 4 igniter screws, 4 igniters, 8 burner screws and 4 oriface holders to correct issue. Note: unit is kitchenaid, downdraft, gas on glass unit. ; ordrng 1 W10296933 (Main top) and 4 WP74009336 (Igniter)s and 4 WP8273062 (Igniter screws)s and 1 74010772 (Rf oriface holder) and 1 74010773 (Rr oriface holder) and 1 74010774 (Lf oriface holder) and 1 W11416836 (Rr oriface holder) and 8 WP3368921 (Burner screws)s"
We serviced a
FRIGIDAIRE RANGE
Model LFEF3054TFH
Near Grand Prairie, TX 75051
John
Job Details: 03/08/2022
Came to install control board. Found power turned on to unit and the breaker box in storage inaccessible. (See photos) Advised Customer that breaker box must be accessible before repairs can be completed.; O-emld tckt
We serviced a
SAMSUNG RANGE
Model NX58K3310SS/AA
Near Enumclaw, WA 98022
Branden W.
Job Details: 03/08/2022
Customer concern is that range trips breaker when bake is turned on. Found shorted bake ignitor causing issue. Needs new ignitor. Next appointment 3/15 1-5; ordrng 1 DG94-01012A (Ignitor)
We serviced a
KENMORE DRYER-ELECTRIC
Model 11064832400
Near Gig Harbor, WA 98335
Cejay
Job Details: 03/08/2022
"Customer concern is that dryer is no longer heating. Found open element causing dryer not to heat. Needs new element. Installed new element. Cycle tested unit all checks good.; used 1 279838 (ELEMENT,HEATER) from stock"
We serviced a
GE WALL OVEN
Model JTP15WOA1WW
Near Allen, TX 75013
Patrick
Job Details: 03/08/2022
"Replaced element, tested unit. All checks good"
We serviced a
GE DRYER-ELECTRIC
Model GTDP220EF4WW
Near Puyallup, WA 98371
Cejay
Job Details: 03/08/2022
Installed previously ordered timer and control knob. Cycle tested unit all checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM354ESS2
Near Dallas, TX 75205
John
Job Details: 03/08/2022
Customer concern dishwasher leaking from bottom center area. Found water leaking from diverted vavle on sump assembly during wash cycle. Needs new sump assembly.; ordrng 1 W10805015 (Pump and motor)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC565FW2
Near Dallas, TX 75229
John
Job Details: 03/08/2022
Installed previously ordered drain pump. Found inner drain hose disintegrated to the point that I cannot hook it up to drain pump with out it leaking. Needs new inner drain hose.; ordrng 1 W10899966 (Inner drain hose)
We serviced a
GE DISHWASHER
Model ZBD6920P10SS
Near Dallas, TX 75225
John
Job Details: 03/08/2022
Installed previously ordered drain hose. All checks good.; used 1 43259 (HOSE CLAMP 9/16 X 1 1/4) from stock
We serviced a
GE DISHWASHER
Model PDT715SYN2FS
Near Puyallup, WA 98371
Branden W.
Job Details: 03/08/2022
Customer concern is that dishwasher won't turn on. Found controls locked causing unit to not start. Turned off control lock. Cycle tested. All checks good.
We serviced a
KENMORE DRYER-ELECTRIC
Model 11065132411
Near Tacoma, WA 98408
Cameron M.
Job Details: 03/08/2022
"Customer concern is that dryer makes noise during operation. Found failed rear right roller breaking apart, causing noise during operation. Also found worn belt . Needs new roller and belt. Installed rollers and belt. Cycle tested unit. All checks good. ; used 1 349241T (SUPPORT,ROLLER (2 PACK)), and 1 341241 (BELT,DRIVE) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JZ0
Near Tacoma, WA 98409
Cameron M.
Job Details: 03/08/2022
"Customer concern is that range display is not working, and front left burner no matter the setting goes high heat. Voltage supply incorrect from hose power supply line1 to neutral 240v l2 neutral 57v . Advised customer electrician is needed to correct issues. Once done if still having issues call for return visit.left unit unplugged. Advised customer to not plug unit In as it's a electrical shock hazard. Do Not Use or plug in."
We serviced a
KENMORE WASHER-FRONTLOAD
Model 11029822800
Near Tacoma, WA 98498
Cameron M.
Job Details: 03/08/2022
"Installed previously ordered gearcase, coupler, and clutch. Unable to preform tub seal replacement, found basket seized in place. Basket will have to be cut out and replaced to repair tub seal. Repair uneconomical ."
We serviced a
KITCHENAID COOKTOP
Model JGP329SET1SS
Near Irving, TX 75063
Patrick
Job Details: 03/08/2022
"Verified leak at regulator, cleaned connections and replaced regulator. No leak detected at this time. If problem persists please have plumber diagnose home supply system. All checks good. Latest faulty regulator in customers possession."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDE300VF0
Near Farmers Branch, TX 75234
Patrick
Job Details: 03/08/2022
"Checked thermal fuse, checks good. Replaced control, tested unit"
We serviced a
LG DISHWASHER
Model LDS5540ST
Near Dallas, TX 75231
Patrick
Job Details: 03/08/2022
"Replaced inlet valve and case break assy. Tested unit, found additional leak in drain tube. Must replace drain tube. ; ordrng 1 AEM69493807 (Drain tube assy)"
We serviced a
WHIRLPOOL RANGE
Model WFG231LVS1
Near Tacoma, WA 98408
Cameron M.
Job Details: 03/08/2022
"Installed previously ordered ignitor, cycle tested unit 10x. Cleaned orifices and ignitors of surface burners. All checks good."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5200AW/A2
Near Edgewood, WA 98371
Cejay
Job Details: 03/08/2022
Customer concern is that washer is leaking a small amount water from underneath. Found Loose inner door clamp causing slow leak. Tightened clamp cycle tested unit it all checks good. Also advised customer on running regular cleaning cycles.