We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Puyallup, WA 98375
Cameron M.
Job Details:
03/22/2023
"Customer concern is that dishwasher concern is that dishwasher does not fill and wash. Cycle tested unit via normal wash cycle, found no active mechanical defect. Checked for stored error codes via service mode,none. Preformed diagnostic cycle test x5,passed preformed final cycle test, found no mechanical defects at time of service. Advised customer to monitor and call if issue persists."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Frisco, TX 75034
John
Job Details:
03/22/2023
"Customer concern is DW will not start, only beeps and drain pump activates. Found error for long fill and inlet failure. Found small amount of water in leak tray. Filled unit 4 times,. The 4th time found inlet not opening fully and getting stuck open causing over fill. Needs new inlet valve.; ordrng 1 W11434044 (Inlet valve assy)"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV48J7770EP/A2 01
Near Graham, WA 98338
Cameron M.
Job Details:
03/21/2023
"Customer concern is that dryer powers but does not tumble. Found failed idler pulley, causing unit to not tumble. Needs new idler pulley. Installed new idler pulley. Cycle tested unit, all checks good. Advised customer on regular operation of unit. Collected payment via card Payment. ; used 1 DC93-00634A (IDLER ASSEMBLY) from stock"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model LSQ8520JQ1
Near Dallas, TX 75246
Patrick
Job Details:
03/21/2023
"Customer concern, unit constantly drips. Confirmed. Must replace inlet valve. ; ordrng 1 285805 (Inlet valve)"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDP576KW1
Near Corinth, TX 76208
Lane
Job Details:
03/21/2023
Installed new motor blower and timer. Performed multiple function tests after repair. All functions checked good at time of service.
We serviced a
GE RANGE
Model ZDP48N6RH5SS
Near Dallas, TX 75225
Patrick
Job Details:
03/21/2023
Customer concern. Mid lf burner constantly ignites/reignites. Rr burner inconsistent ignition. Must replace igniters and spark module. ; ordrng 2 WB02X10822 (Igniter assy)s and 1 WB13K10031 (Spark module)
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS
Near Irving, TX 75060
Patrick
Job Details:
03/21/2023
Replaced motor. Tested unit. All checks good.
We serviced a
SAMSUNG DISHWASHER
Model DW80N3030US/AA
Near Eatonville, WA 98328
Cameron M.
Job Details:
03/21/2023
"Customer concern is that dishwasher continuously run drain pump. Found broken float, causing unit to continuously run drain pump and remain in active leak error condition. Found stuck float switch, causing unit to remain in active state of leak. Also found worn drain pump, causing poor drain pump profomance. Needs new drain pump float switch and float ; ordrng 1 DD81-02239A (SVC-MICRO SWITCH) and 1 DD81-02243A (FLOAT) and 1 DD81-02635A (SVC PUMP-DRAIN)"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Lakewood, WA 98499
Cejay
Job Details:
03/21/2023
Customer concern is that dishwasher is not draining. F9E1 error. Installed new drain pump motor. Cycle tested dishwasher for leaks. All checks good.
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA45H7000AW/A2 01
Near Fife, WA 98424
Cejay
Job Details:
03/21/2023
"Customer concern is washer shown 4E error, was not draining and was leaking and is going OOB.upon arrival standing water in tub, unit drained water, found presure hose disconnected causing leak. Reconnected hose. Cycle tested washer with a load. Unit failed to spin, drain pump on constantly, verified spin operation in service mode good. Ohms pin 1-3 at water level sensor out of range at 20.6, DCv present at pins 1-3 call for replacement of main PCB. ; ordrng 1 DC96-01703C (SENSOR PRESSURE) and 1 DC92-01625B (ASSY PCB MAIN)"
We serviced a
GE RANGE
Model JB645RK4SS
Near Balch Springs, TX 75180
Patrick
Job Details:
03/21/2023
Replaced element and infinite sw. Tested unit. All checks good.
We serviced a
GE DISHWASHER
Model GDF535PSR0SS
Near Eatonville, WA 98328
Cameron M.
Job Details:
03/21/2023
"Customer concern is that dishwasher does not power on. Verified power supply voltage to unit, good 120v supply. Found failed contacts in door latch, causing unit to not recognize door position. Also found failed ui ,causing console to not respond to customers imput and start cycle. Needs new ui and door latch. Advised customer parts show out of stock. May take time to get parts ; ordrng 1 WD21X26955 (CONFIGURED SERVICE UI?) and 1 WD01X29878 (DOOR LATCH)"
We serviced a
FRIGIDAIRE RANGE
Model FEF368GCA
Near Eatonville, WA 98328
Cameron M.
Job Details:
03/21/2023
"Installed previously ordered bake element, cycle tested unit. All checks good"
We serviced a
KENMORE DRYER-ELECTRIC
Model 11067032601
Near Enumclaw, WA 98022
Cejay
Job Details:
03/21/2023
"Customer concern is dryer door catch is broken and dryer dose not shut off on sensor cycles. Pulled error codes. F25. Thermistor ohms in range and has continuity, checked wire connections good. Book calls to replace thermistor and main control. Advised main controll shows discontinued. AHS to supply. Requires auth.; ordrng 1 WPW10111617 (cntrl-elec) and 1 WP8557403 (thrmst-fix)"
We serviced a
GE RANGE
Model JGP933SEJ1SS
Near Sachse, TX 75048
Lane
Job Details:
03/21/2023
Customer stated burners are not lighting consistently and left front burner flam is vary high. Performed diagnostics found left front burner orifice is stripped and burner valve is faulty.. Right font and rear burner basis are corroded along with burner heads. Several burner base screws are rusted out and need to be replaced. Cooktop burner location markings are not legible causing a safety issue when lighting burners. ; ordrng 1 WB62T10327 (Main top) and 1 WB16K10036 (Burner head) and 1 WB16T10017 (Burner head) and 1 WB16T10018 (Burner head) and 1 151GEHWB16T10019 (Burner head) and 4 WB21X31343 (Gas valve kit)s and 1 WB28T10011 (Orifice) and 1 WB28T10014 (Orifice) and 1 WB28T10015 (Orifice) and 1 WB28T10027 (Orifice)
We serviced a
LG WASHER-FRONTLOAD
Model WM3270CW
Near Tacoma, WA 98406
Cameron M.
Job Details:
03/21/2023
"Customer concern is that washer does not drain. Found build-up of hair and film on door glass, causing leak from bottom of door during operation. Found unit full of water at time of service. Cleared water out of unit, Cleared debris from drain pump clean out. Cycle tested unit 3x, all checks good. Advised customer on using no more than 2Tspoons of high quality detergent . Also advised customer on regular cleaning intervals for optimal performance using affresh. Collected payment via card Payment."
We serviced a
MAYTAG DISHWASHER
Model MDB8969SDM3
Near Rockwall, TX 75032
Lane
Job Details:
03/21/2023
Customer stated control panel is unresponsive and randomly illuminates. Performed diagnostics found moisture got into panel shorting out electronics. Unable to perform full function test due to failure type. User and main control need to be replaced to correct issue.; ordrng 1 W10737607 (Control board) and 1 W11230938 (Control panel assembly)
We serviced a
KENMORE WASHER-TOPLOAD
Model 110.20022011
Near Heath, TX 75032
Lane
Job Details:
03/21/2023
Customer stated washer gets out of balance regardless of load size. Preformed diagnostics found suspension faulty causing issue. All other functions checked good at time of service.; ordrng 1 W10780048 (Suspension)
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Rockwall, TX 75032
Lane
Job Details:
03/21/2023
"Customermststed upper rack adjusters keep breaking. Performed diagnostics confirmed left and right upper rack adjusters are broken. All other functions checked good at time of service. ; ordrng 1 WPW10588164 (Housing) and 1 WPW10588165 (Housing) and 2 WPW10250162 (Cover)s and 4 WPW10195840 (POSITIONER)s and 2 WPW10546503 (Adjuster,positioner)s and 4 WPW10195839 (Adjuster)s"
We serviced a
WHIRLPOOL RANGE
Model WFE515S0EB1
Near Dallas, TX 75253
Patrick
Job Details:
03/21/2023
"Customer concern, low doesn't heat and med is high. Confirmed. Found burned infinite sw.; used 1 WP3149400 (Rf infinite sw) from stock"
We serviced a
WHIRLPOOL DRYER-GAS
Model LGV5634AW0
Near Bonney Lake, WA 98391
Cejay
Job Details:
03/21/2023
"Customer concern is there is a gas smell coming from dryer. No oder of gas present in laundry room upon arrival. Use of electronic gas detector 0 PPM at valve or gas train. 0 PPM at gas supply line, connections or at shut off valve. Preformed secondary check after cycle testing dryer no change in PPM at shutoff valve, supply line or valve. Confirmed dryer vent is connected and preformed airflow test (yellow) pass for gas dryers. No mechanical or component failures with dryer at time of service. Replaced gas valve coils as precautionary method as part is the only componet that would cause symptoms. Note gas furnace is three feet from dryer, advised customer if gas smell is still present to call gas company to inspect furnace. All checks good. ; used 1 279834 (2 COIL GAS VALVE SET) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KEBC208KSS0
Near Bonney Lake, WA 98391
Cejay
Job Details:
03/21/2023
Installed previously ordered door glass. Confirmed operation of door all checks good.
We serviced a
KENMORE DISHWASHER
Model 66513073K216
Near Tacoma, WA 98418
Cameron M.
Job Details:
03/21/2023
"Customer concern is that dishwasher produces noise and not washing dishes properly. Cycle tested unit, found dead spot in wash motor, causing unit to not wash dishes. Needs new pump and grommet. Follow up visit scheduled for 3/ 29 8-12; ordrng 1 W11133712 (MOTOR-PUMP) and 1 WPW10538166 (GROMMET)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB765FW3
Near Dallas, TX 75228
Patrick
Job Details:
03/21/2023
"Customer concern, unit will not power on, glass top is broken again. Confirmed. Good main board heartbeat. Good 125vac to main control. Reset connection to ui, no change. Cycled power, no change. Good 5vdc to console. Must replace console and lid. ; ordrng 1 W11135391 (Console) and 1 W11259006 (Lid)"
We serviced a
KENMORE DISHWASHER
Model 58715263900A
Near Spanaway, WA 98387
Cejay
Job Details:
03/21/2023
Customer concern is that dishwasher is not filling with water. Verified 120v incoming to inlet valve. Verified incoming water supply. Confirmed unit dose not fill with water. Found failed inlet valve causing dishwasher not to operate. Needs new inlet vlave. Follow up scheduled for 03/27 8-12pm; ordrng 1 154637401 (VALVE)
We serviced a
SAMSUNG RANGE
Model NE58K9430SS/ AA01
Near Garland, TX 75043
Patrick
Job Details:
03/20/2023
Upon arrival found glass top now cracked also. Must replace top before elements can be changed. ; ordrng 1 DG94-00889B (Cook top)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model MVWC565FW2
Near Plano, TX 75093
Lane
Job Details:
03/20/2023
"Customer stated washer stopped agitating and didn't wash well. Preformed diagnostics found cam is binding up and actuator is failing. Replaced both parts and performed full function test after repair. All functions checked good at time of service. ; used 1 W10913953 (Actuator), and 1 W10721967 (Cam) from stock"
We serviced a
LG DRYER-ELECTRIC
Model DLGX3371V
Near Lakewood, WA 98499
Cejay
Job Details:
03/20/2023
Installed previously ordered AHS supplied ignitor. Cycle tested dryer and preformed airflow test pass for gas (yellow) all checks good.
We serviced a
GE WASHER-FRONTLOAD
Model GFW550SSN0WW
Near Dallas, TX 75235
Patrick
Job Details:
03/20/2023
Unable to locate source of leak. Video shows water coming from under control panel. Likely source of leak is closed dispenser flap while powder used. Customer used the unit 4 or 5 times after leak without issue. Unable to reproduce issue
We serviced a
LG DRYER-ELECTRIC
Model DLEX8100V
Near McKinney, TX 75070
Lane
Job Details:
03/20/2023
Installed new water pump for steam generator. Performed full function test after repair. All functions checked good at time of service.
We serviced a
SAMSUNG WALL OVEN
Model NQ70M7770DS/AA 50
Near Wylie, TX 75098
John
Job Details:
03/20/2023
"Came to install new power and control board. Upon disassembly, found open main fuse on noise filter. Needs new noise filter assy.; ordrng 1 DE96-00400C (ASSY NOISE FILTER)"
We serviced a
GE DISHWASHER
Model GSD440--51
Near University Place, WA 98467
Cejay
Job Details:
03/20/2023
Customer concern is that dishwasher is leaking. Found rust holes in tub around sump assembly and lower spray arm causing unit to leak. No documentation available for parts. Avised customer parts are NLA. AHS to supply. Requires auth.; ordrng 1 Tub (Tub) and 1 Sumpassembly (Sump assembly) and 1 Sumpseal (Sump seal) and 1 Fillhose (Fill hose)
We serviced a
KITCHENAID WALL OVEN
Model KEMS378SSS04
Near Gig Harbor, WA 98332
Cameron M.
Job Details:
03/20/2023
"Installed previously ordered element, cycle tested unit. All checks good Collected payment via card Payment. Customer declined to retain old part."
We serviced a
LG WASHER-TOPLOAD
Model WT1101CW
Near Dallas, TX 75208
Patrick
Job Details:
03/20/2023
"Disobey concern, unit leaking from rear. No leak found on arrival but water under unit. Removed inlet hose find stripped valve connection, must replace inlet valve. Left hot water turned off and disconnected. ; ordrng 1 5221EA1008F (Inlet valve)"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV219AEW/XAA
Near Puyallup, WA 98371
Cameron M.
Job Details:
03/20/2023
"Customer concern is that dryer does not heat. Verified Customer concern of no heat during operation. Found open heating element, causing unit to not heat. Needs new element. Contacted property owners via phone, received auth for repair. Prior to beginning repair, Customer called and declined repair. Collected 95.00 trip fee +tax via card Payment."
We serviced a
KENMORE DRYER-ELECTRIC
Model 110.66801690
Near Rowlett, TX 75089
John
Job Details:
03/20/2023
Customer concern is dryer not heating. Confirmed no heat. Found open high limit fuse. Replaced fuse from truck stock. All checks good.; used 1 279816 (THERMAL CUT OFF HI) from stock
We serviced a
ADMIRAL RANGE
Model NE59J7630SW/AA 02
Near Rockwall, TX 75087
John
Job Details:
03/20/2023
"Customer concern is oven display flashing randomly. Found when unit is in stand by mode or in use random lights comming on and flashing. Confirmed issue. Cycled breaker, no change. Found control board not heating oven properly in that the convection van runs regardles of cooking setting. Needs new control board, display board and membrain switch.; ordrng 1 DE07-00129A (Display Board) and 1 DG34-00030B (Membrain switch) and 1 DE92-03761B (Control board)"
We serviced a
GE DISHWASHER
Model GDT695SSJ2SS
Near Carrollton, TX 75007
Lane
Job Details:
03/20/2023
Customer stated dishwasher won't turn on and upper spray arm mount broke. Preformed diagnostics foumsd dishwasher electronics failed and upper spray arm bracket broke off. User and main controls need replacing with upper pray arm kit.; ordrng 1 WD21X31902 (Ui board) and 1 WD21X24901 (Machine control) and 1 WD35X20794 (Spray arm kit)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model LSQ9659PW2
Near Tacoma, WA 98407
Cejay
Job Details:
03/20/2023
"Customer concern is that washer leaked, then was producing burning smell and clicking noise durring agitaion. Upon clsing washer lid Confirmed clicking noise, power cycled washer and reset cycle and cycle tested washer noise is gone, unit filled, agitated, drained and spun empty no issuues. Found worn dog agates, Cycle tested washer with a load no noise butfound worn agitator dogs and rusted bolt, was able to remove bolt but could not seperate coloum as agitator cam plastic is marred. needs new agiator, bolt and cap. Follow up scheduled for 03/28 1-5pm. ; ordrng 1 WP3951744 (AGITATOR) and 1 WP358237 (SCREW) and 1 WPW10074580 (CAP)"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MED5500FW0
Near Puyallup, WA 98375
Cameron M.
Job Details:
03/20/2023
"Customer concern is that dryer does not power. Verified power supply voltage from receptacle, good 240v supplied. Found shorted L1 after terminal block supply to main board,causing unit to not power. Needs new wire harness. Unplugged unit, Advised customer against attempts to power unit. Advised customer parts show out of stock, may take time to get parts. ; ordrng 1 W10637533 (HARNS-WIRE)"
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW97HEXL0
Near Dallas, TX 75204
Lane
Job Details:
03/20/2023
Customer stated washer gives fault codes and doesn't work. Performed diagnostics found all communication codes present. Washer will not run self test. Motor controller is faulty. Main control and user control also have communication code stored. Advising replacement of motor and main controls. Other problems may need to be addressed after initial repair. ; ordrng 1 W10354087 (Central control unit) and 1 WPW10374126 (Motor control unit)
We serviced a
GE LAUNDRY CENTER
Model GUD27ESSJ0WW
Near Dallas, TX 75204
Lane
Job Details:
03/20/2023
Customer stated washer makes abnormal noise. Performed diagnostics found gearcase has leaked all grease/oil causing belt to slip and produce noise.Gearcase with drive pulleys and belt need to be replaced.; ordrng 1 WH38X10018 (Transmission pulley) and 1 WH01X10608 (Main drive pulley) and 1 WH49X22795 (Support assy) and 1 WH01X10618 (Hub nut) and 1 WH01X20436 (Drive belt)
We serviced a
GE DRYER-ELECTRIC
Model GTD33EASK0WW
Near Rockwall, TX 75032
John
Job Details:
03/20/2023
Customer concern is dryer making loud squeeling noise while spinning. Upon disassembly found upper bearing assy cracked and rubbing on inside of drum casuing noise. Needs new bearing assy.; ordrng 1 WE03X25314 (bearing top asm)
We serviced a
GE RANGE
Model JBS55DM2BB
Near Graham, WA 98338
Cameron M.
Job Details:
03/20/2023
"Customer concern is that range element shorted and control panel unresponsive to key strike. Found open bake element, causing unit to not heat. Also found unit produces f8 error(EEPROM ERROR). Found display missing segments, causing customer inability to determine correct cook temperatures and time. Needs new element, control and overlay. Advised customer parts show NLA. AHS to supply. REQUIRES AUTH. ; ordrng 1 WB27T11313 (OVEN CONTROL T09) and 1 WB27T11023 (OVERLAY)"
We serviced a
WHIRLPOOL DISHWASHER
Model GU2500XTPB7
Near Ruston, WA 98407
Cejay
Job Details:
03/20/2023
Customer concern is that dishwasher is not draining properly and is leaking. Water at rear of counter where dishwasher is located. Water supply line is copper and corroded at inlet valve. Cycle tested dishwasher no leaks. Signs of water on rear wall of cabinet behind dishwasher but no active leak found. Unit did drain to empty. Dishwasher has irregular install non-oem drain hose runs under and behind cabinets with no access to drain outlet. Advised customer plumber is needed to invetigate copper supply line.
We serviced a
FRIGIDAIRE WASHER-TOPLOAD
Model NONE
Near Tacoma, WA 98405
Cejay
Job Details:
03/20/2023
"Customer concern is that washer is not draing and motor is producing a noise. Outlet show 120v but fault for open ground. Lid switch intermittenly has continunity, drain pump shows 11.9 ohms. Cycle test show no activation of drain or wash motor. Unable to fully diagnose as unit is not operable at time of service. Needs new lid switch and timer, AHS will have to research as model and serial is worn off. AHS to supply. Requires Auth. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), ordrng 1 Lidswitch (Lid switch) and 1 Timer (Timer)"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Tacoma, WA 98444
Cejay
Job Details:
03/20/2023
"Customer concern is that dishwasher clean light wash flashing and did not drain. Pulled error codes. F9E1.Cleared error. Cycle test shows drain pump operational, heavy oversuds condition present. Rinsed dishwasher multiple times, stress tested drain pump multiple times error did not return. No mechanical or component failures at time of service, all checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model GU980SCGS2
Near Dallas, TX 75225
Lane
Job Details:
03/20/2023
Customer stated dishwasher doesn't work. Preformed diagnostics found both electrical and water supply disconnected. Connected electrical and attempted to perform function test. Control was intermittently responsive.motor started smoking while trying to operate. Advise replacing user and m. ain control with wash pump assembly.; ordrng 1 8051710 (Console) and 1 9744031 (Control board) and 1 W10428168 (Pump and motor) and 1 717000 (Gasket)
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45K6200AZ/A2 11
Near Spanaway, WA 98387
Cameron M.
Job Details:
03/20/2023
"Customer concern is that washer does not spin clothes out fully. Cycle tested unit, found unit not draining at full rate. Found debris in drain pump causing unit to not drain. Cleaned debris from drain pump clean out. Cycle tested unit via rinse and spin. Found failed tub bearing, causing noise during operation. Needs new basket asm rear tub asm and tub seal. Advised customer parts show NLA. AHS to supply parts requires second tech. Require auth ; ordrng 1 DC97-16086B (ASSY DRUM) and 1 DC97-19673A (TUB ASM REAR)"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA48H7400AW/A2 11
Near Carrollton, TX 75007
John
Job Details:
03/17/2023
Installed new suspension rods. All checks good.
We serviced a
GE DRYER-ELECTRIC
Model GFD85ESPN0RS
Near Graham, WA 98338
Cameron M.
Job Details:
03/17/2023
"Customer concern is that dryer does not power. Tested voltage supply from power receptacle, none. Checked breaker, found breaker turned off. Restored power. Cycle tested unit 10x, found no mechanical defects .preformed airflow test, passed (green). Called home owner advisedcustome to monitorandcallifissuepersists. collected 95.00 trip fee via card Payment over phone."
We serviced a
FRIGIDAIRE WALL OVEN
Model gcwm3067adb
Near Lewisville, TX 75067
Lane
Job Details:
03/17/2023
"Customer stated oven and microwave are dead, performed diagnostics foumd electrical whip is too short for oven to come out. Customer hast to have oven accessible for service."
We serviced a
LG DRYER-ELECTRIC
Model DLE2101W
Near Plano, TX 75093
John
Job Details:
03/17/2023
Customer concern is dryer making loud noise. Confirmed noise. Found worn idler pulley and all drum rollers worn and making loud noise. Needs new idler and rollers.; ordrng 1 4561EL3002A (Idler pulley) and 2 AGM75510755 (Roller assy)s
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA52M7750AV/A4
Near Wylie, TX 75098
John
Job Details:
03/17/2023
Customer concern is cycle select knob is broken and washer cannot be started. Conformed knob broken. Showed customer how to select cycle using small screw driver unit knob is replaced. Needs new selector knob.; ordrng 1 DC97-16931B (Selector knob)
We serviced a
GE RANGE
Model JGP933SEJ1SS
Near Sachse, TX 75048
John
Job Details:
03/17/2023
"Installed new burner base, wires, igniters, and screws. All checks good."
We serviced a
KENMORE DISHWASHER
Model 665.12723K310
Near Wylie, TX 75098
John
Job Details:
03/17/2023
"Customer concern is DW will not start. When start button pushed and door closes start button blinks. Found hinges bent and door warped so that it doesn't close fully and doesnt engage door switch. Found tub gasket missing as well as one set of lower rack wheels causing unit to leak and lower rack to drag against tub and door. Found makeshift mounting tabs drilled through upper edge of tub. Needs new inner door, left and right hinges, mounting brakets, lower rack, wheel assy, and tub gasket.; ordrng 1 W11513973 (Inner door) and 1 W11498831 (Tub gasket) and 2 WP8269145 (Mounting braket)s and 1 W11129404 (Lower rack) and 1 WP8268645 (Wheel) and 1 W11613573 (Hinge left) and 1 W11504621 (Hinge right)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW7232HW0
Near Buckley, WA 98321
Cejay
Job Details:
03/17/2023
"Installed previously ordered ACU and lid latch, cycle tested washer all checks good."
We serviced a
GE WASHER-TOPLOAD
Model GTW465ASN1WW
Near Coppell, TX 75019
Lane
Job Details:
03/17/2023
Installed motor pulley and belt. All functions checked good at time of service.
We serviced a
GE WASHER-FRONTLOAD
Model GFWR2700H0WW
Near Garland, TX 75044
Lane
Job Details:
03/17/2023
Customer stated washer is getting out of balance regularly. Performed diagnostics found tub bearings failing causing issue. All other functions checked good at time of service.
We serviced a
WHIRLPOOL WALL OVEN
Model RBS305PRB00
Near Rowlett, TX 75089
John
Job Details:
03/17/2023
Customer concern is one of the elements is not working. Cycle tested unit and found bake element not heating. Found bake element fails continuity check. Needs new bake element.; ordrng 1 WPW10207397 (element)
We serviced a
GE RANGE
Model JHP60G001WH
Near Mesquite, TX 75149
Lane
Job Details:
03/17/2023
Customer stated right rear burner doesn't work right front is intermittently not working and oven won't self clean. Performed diagnostics found both burners with recipes need replacing.oven switch and timer for self clean is faulty. All other functions checked good at time of service. ; ordrng 1 WB30X218 (Burner 6in) and 1 WB30X219 (Burner 8in) and 2 WB17X5051 (Receptacle)s and 1 WB19X5283 (Timer) and 1 WB22X5122 (Oven switch)
We serviced a
GE RANGE
Model JB755SJ5SS
Near Dallas, TX 75228
Lane
Job Details:
03/17/2023
Installed front burners and repaired faulty harness. Performed multiple function tests after repair. All functions checked good at time of service.
We serviced a
GE DISHWASHER
Model GDT695SMJ5ES
Near Steilacoom, WA 98388
Cameron M.
Job Details:
03/17/2023
"Customer concern is that dishwasher will over a corse of 3-4 days unit will fill. Customer also advised chrome trim comes off. Found unit back filling, caused by lack of high loop in drain hose. Also found user interface covers chrome trim comes, disengaged from display cover, causing difficulty closing door because trim contacts cabinets. Placed drain hose in Highloop position and secured with zip tie. Cycle tested unit 3x all checks good. Needs new user interface cover. Requires auth. ; ordrng 1 WD34X21699 (DISHWASHER INTERFACE COVER)"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WV55M9600AV/A5 03
Near Puyallup, WA 98375
Cejay
Job Details:
03/17/2023
Tech was assigned as a helper;
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413UW3A
Near Dallas, TX 75240
John
Job Details:
03/17/2023
Customer concern is DW not heating. Element passes continuity check. Found burn on control board causing unit to not heat. Needs new control board.; ordrng 1 5304531745 (Control board)
We serviced a
KITCHENAID COOKTOP
Model KCGS356ESS00
Near Plano, TX 75075
John
Job Details:
03/17/2023
"Customer concern is cooktop smells like gas when in use. Found when center burner is on small amount of gas is leaking from control valve at both connections. Tightened connections, unit still leaking. Must replace valve and gas lines for center burner.; ordrng 1 W10811599 (burnr-head) and 1 W10566296 (tubing-gas) and 1 W10566297 (tubing-gas) and 1 W11246817 (valve-brnr)"
We serviced a
ELECTROLUX WASHER-FRONTLOAD
Model EFLS627UIW2
Near Dallas, TX 75209
Lane
Job Details:
03/17/2023
Customer stated washer is vary loud. Preformed diagnostics found faulty tub bearings. Rear outer tub with spin basket and tub gasket need to be replaced All other functions checked good at time of service. Washer is still functioning just making noise.; ordrng 1 5304505157 (Tub outer) and 1 5304505337 (Spin basket) and 1 5304520351 (Tub gasket)
We serviced a
GE DISHWASHER
Model GDF640HGM0BB
Near Rowlett, TX 75089
Patrick
Job Details:
03/16/2023
Replaced ui tested unit. All checks good.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Carrollton, TX 75007
Lane
Job Details:
03/16/2023
Installed ordered control. Powering unit on to have leak detected code display. Vacuumed all water from bottom tray and wash tub. Drain pump is burned up from over heating.; ordrng 1 W11497943 (Drain pump)
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5200AP/A2
Near Dallas, TX 75287
John
Job Details:
03/16/2023
Customer concern is washer giving 4E error for water unavailable and occasionally leaks from front. Ran diagnostic cycle and found inlet valve only partially opening. Also found large dent in front panel near door lock causing door to no align properly and leaving a gap between door and boot causing leak. Needs new front panel and inlet valves.; ordrng 1 DC97-16019X (Front panel) and 1 DC62-30312J (Inlet valve) and 1 DC62-30314K (Inlet valve)
We serviced a
GE DISHWASHER
Model GDF610PSJ2SS
Near Puyallup, WA 98375
Cameron M.
Job Details:
03/16/2023
"Customer concern is that dishwasher does not dry dishes, and tub of unit still wet. Cycle tested unit, found stuck flood switch, causing unit to not heat. Also found torn sweeper seal, causing water to leak during operation. Found element bracket corroded and broken away from element, causing unit to leak during operation. Needs new sweeper seal, element and flood switch. Follow up visit scheduled for 3/22 1-5; ordrng 1 WD08X21894 (DISHWASHER DOOR GASKET) and 1 WD05X30818 (HEATING ELEMENT)"
We serviced a
GE DISHWASHER
Model GDT655SMJ0ES
Near Tacoma, WA 98446
Cejay
Job Details:
03/16/2023
Installed previously ordered AHS supplied door switch and main control. Cycle tested dishwasher all checks good.
We serviced a
GE DISHWASHER
Model GDF640HGM0BB
Near Rowlett, TX 75089
Patrick
Job Details:
03/16/2023
Replaced ui tested unit. All checks good.
We serviced a
KENMORE DRYER-ELECTRIC
Model 11068732700
Near Dallas, TX 75228
Patrick
Job Details:
03/16/2023
Replaced motor and blower wheel. Tested unit. All checks good.
We serviced a
SAMSUNG DISHWASHER
Model DW80R5060US/AA-00
Near Sunnyvale, TX 75182
Patrick
Job Details:
03/16/2023
"Replaced main control. Ui came as pcb only, would need overlay to replace. Tested unit. Operating normally at this time."
We serviced a
FRIGIDAIRE WASHER-FRONTLOAD
Model FAFW3001LW2
Near Puyallup, WA 98372
Cejay
Job Details:
03/16/2023
"Customer concern is that washer door seal has mold stains and is producing a smell, no additional concerns with washer. Found loose hinge causing door to sag, also found door seal stained. Needs new hinge and door seal. Advised customer door seal is not covered as it is not a failed component. AHS to supply. Requires Auth. ; ordrng 1 134515300 (BELLOWS KIT) and 1 134550800 (HINGE)"
We serviced a
HOTPOINT DISHWASHER
Model HDA3600D35WW
Near Carrollton, TX 75007
Lane
Job Details:
03/16/2023
Customer stated dishwasher doesn't work. Preformed function test. Found motor locked up drain hose completely clogged from disposal to dishwasher. Dishwasher has been sitting for months not being used causing bacterial growth and putrid odor. Wash tub may have permanent odor and discoloration due to standing water.; ordrng 1 WD26X10051 (Motor pump) and 1 WD18X10049 (Sump inlet) and 1 WD12X10408 (Ball filter) and 1 WD01X10342 (Coupler) and 1 WD12X10244 (Base spray arm) and 1 WD02X10067 (Screw) and 1 WD01X10340 (Bearing spray arm) and 1 WD22X10055 (Spray arm) and 1 WD12X10357 (Filter) and 1 WD12X10356 (Cover inlet) and 1 WD02X10195 (Screw)
We serviced a
GE DISHWASHER
Model GDF520PSJ2SS
Near Forney, TX 75126
Patrick
Job Details:
03/16/2023
Replaced ui tested unit. All checks good.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5200AP/A2
Near Forney, TX 75126
Patrick
Job Details:
03/16/2023
"Replaced ui boards and main control. Display now active. Tested unit. Unit displayed de1 error code, door lock. Replaced from truck stock. Tested door locks but will not unlock. Diagnosed faulty board out of box. Must reorder; ordrng 1 DC92-01621D (Main control.), used 1 DC64-00519B (Door lock) from stock"
We serviced a
GE DRYER-ELECTRIC
Model GTDP490ED7WS
Near Puyallup, WA 98371
Cejay
Job Details:
03/16/2023
Customer concern is that dryer was not heating and in now not spinning but dose power on. Upon confirming customer concern dryer is operational. Preformed airflow test fail (red). Preformed second airflow test with vent disconnected failed (yellow) found debris in dryer vent tube. Removed debris and preformed third airflow test pass. Preformed temperature checks good.
We serviced a
GE COOKTOP
Model JGP389BEVBB
Near Irving, TX 75063
Lane
Job Details:
03/16/2023
Customer stated left front knob is broken and right front burner doesn't light. Performed diagnostics found right front burner needs adjustment. Knob is broken and needs to be replaced. Adjusted burner and restored function to right front burner.; ordrng 2 WB3X5844 (Knob)s
We serviced a
GE DISHWASHER
Model GDF520PGJ5WW
Near Dallas, TX 75204
Patrick
Job Details:
03/16/2023
"Customer concern, unit will not turn on. Confirmed. Control board led solid on. Cycled power, reset connections, no change. Must replace ui.; ordrng 1 WD21X31899 (Ui configured)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX655DW2
Near McKinney, TX 75071
John
Job Details:
03/16/2023
"Customer concern is washer occasionally trips break. Customer stated that it has happened twice so far. Confirmed 120vac to control board. Checked control board for physical damage, none found. Ran factory service cycle, cycle completes with out issue. Ran full rinse and spin cycle, no issues. Machine functioning as designed. All checks good."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA54R7600AC/US 01
Near Murphy, TX 75094
John
Job Details:
03/16/2023
"Customer concern is washer is not able to sense as well as unit filling while not in use and dispenser tray is broken. Found suspension rods worn and bouncy causing unit to not be able to distribute load. Also found cold water inlet valve not closing fully causing unit to fill while not in use. Needs new suspension rods, inlet valve, and dispenser.; ordrng 1 DC97-15459H (Inlet valve) and 4 DC97-16350V (Suspension rod)s and 1 DC97-20589E (Dispenser)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5000DW3
Near Sachse, TX 75048
John
Job Details:
03/16/2023
Customer concern is washer not agitating. Ran rinse and spin cycle and found motor and gearcase operating properly but washplate not moving. Found washplate spinning freely in both directions indicating a stripped hub. Washplate unable to be removed so it will have to be cut out of machine. Needs new washplate and hub.; ordrng 1 W10528947 (drive hub kit) and 1 W10752283 (Washplate)
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW8500SR01
Near Carrollton, TX 75007
John
Job Details:
03/16/2023
Customer concern is washer will not start. Found door locked upon arrival. Manually unlocked unit. Entered service mode and found error formdoor lock failure. Tested door lock through service mode and found it un able to unlock. Needs new door lock.; ordrng 1 WPW10253483 (Door lock)
We serviced a
GE DISHWASHER
Model PDW7880N00SS
Near Carrollton, TX 75007
John
Job Details:
03/16/2023
Customer concern is DW door broke and became heavy. Found link arm broken causing door to become heavy. Needs new link arms.; ordrng 2 WD14X10009 (Link arm)s
We serviced a
GE WASHER-FRONTLOAD
Model GFW550SSN0WW
Near Dallas, TX 75235
Patrick
Job Details:
03/16/2023
"Customer concern, the door got jammed and overflowed. Found clothing interfering with door closure. Removed. Tested unit. Several door lock/ pressure sw error codes, inactive but coincidental. Good lock, good fill, good tumble, good drain, good spin. No leak detected. No sign of leak from rear or underside of unit. All checks good at this time."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF419AAW/XAA
Near Carrollton, TX 75007
Lane
Job Details:
03/16/2023
Customer stated washer gave fault code and stopped functioning. Preformed diagnostics found inner tub mount broke causing contact between door gasket and outer tub. Wash tub assembly needs to be rebuilt with new door boot.; ordrng 1 DC97-15478A (Spin basket) and 1 DC64-00802C (Door boot) and 1 DC97-15596A (Outer tub front) and 1 DC97-15328G (Outer tub rear)
We serviced a
LG DISHWASHER
Model LDF5678BD
Near Mesquite, TX 75149
Patrick
Job Details:
03/16/2023
"Customer concern, unit displaying ae error, would not turn off. Breaker off on arrival. Powered on, tested unit. Found mastic detached from bottom of tub interfering with flood sw operation. Removed. No leak from underside of unit noted. Found excessive suds inside tub. Filled and drained several times to clear suds. Ask checks good at this time."
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Tacoma, WA 98408
Cejay
Job Details:
03/16/2023
"Customer concern is that dishwasher has shown F9E1 error. Pulled error codes. F9E1,F7E1,FAE2,F9E1.Cleared errors, preformed service cycle, unit drains no wash motor operation. F7E1 error agian. Cycle tested unit wash motor hums but no operation. Found seized wash motor causing dishwasher not to operate. Needs new wash motor and main control. Advised customer parts show out of stock and may take time to recevie. Requires auth. ; ordrng 1 W11410063 (CNTRL-ELEC) and 1 W11414076 (BASE-PUMP)"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED9450WW1
Near Tacoma, WA 98444
Cejay
Job Details:
03/16/2023
"Customer concern is that dryer is beeping durring operation. Pulled error codes, F31 repeating. Confirmed 240v to dryer. Preformed airflow test failed (yellow). Could not replicate beeping noise after multiple cycle tests. Possible damp dry alarm, advised customer to moniter dryer with damp alarm off, if problem persists to call to schedule another visit. Advised customer dryer vent need service. No mechanical or componet failures at time of service dryer is operating as designed."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MED3500FW0
Near Eatonville, WA 98328
Cameron M.
Job Details:
03/16/2023
"Installed new motor and blower wheel supplied by manufacturer. Cycle tested unit 3x, all checks good. Advised customer WARRANTY ON LABOR ONLY. Collected payment via card Payment. Left failed parts with customer."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8127LC0
Near Puyallup, WA 98375
Cameron M.
Job Details:
03/16/2023
"Customer concern is that washer leaks water from front left corner of unit. Found f0e3(Overload) via servicemode. Found clothes in tub ring funnel, causing fabric softener dispenser to overflow and produce leak. Removed debris from tub ring. Tested unit, all checks good. Advised customer on proper loading practices."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45N5300AW/US
Near Tacoma, WA 98409
Cejay
Job Details:
03/15/2023
"Customer concern is that washer is not draining and is not completing a cycle. Pulled error codes. 3C2,AC6,3C2,DC,4C,DC. Upon spin test unit immediately shown 3C2 error. Found failed inverter board and hall sensor causing 3C2 error. Needs new hall sensor and main PCB kit. Advised customer parts show out of stock and may take time to receive. Requires Auth. Advised customer rear of unit will need to be acessible for repair.; ordrng 1 DC92-01982B (ASSY PCB KIT) and 1 DC31-00098A (HALL SENSOR)"
We serviced a
GE DISHWASHER
Model PDWT180R30SS
Near Enumclaw, WA 98022
Cameron M.
Job Details:
03/15/2023
"Customer concern is that dishwasher intermittently does not drain. Cycle tested unit 20x found no mechanical defects within wash system or drain pump system. Preformed stress test of drain pump 30x,no defect found. Unable to reproduce or duplicate customer concern. Advised customer on using high quality detergent. Also advised customer on regular cleaning intervals. Advised customer to monitor and call if issue persists"
We serviced a
LG WASHER-FRONTLOAD
Model WT5070CW
Near Dallas, TX 75238
Patrick
Job Details:
03/15/2023
"Replaced dampers, tested unit. All checks good"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model LSR6332KQ0
Near Carrollton, TX 75007
John
Job Details:
03/15/2023
Customer concern is washer not spinning or agitating. Found when timer reaches the point where spin and/or agitate are called for the timer makes a loud grinding noise and motor does not activate untill timer is slightly advanced manually. Once timer is manually advanced spin and/or agitate will begin and cycle will complete as it should. Needs new timer to resolve issue.; ordrng 1 WP3955489 (timer)
We serviced a
GE DISHWASHER
Model GDT695SSJ2SS
Near Plano, TX 75093
John
Job Details:
03/15/2023
Installed new UI Board. All checks good.
We serviced a
KENMORE WASHER-TOPLOAD
Model 110.238321
Near Wylie, TX 75098
John
Job Details:
03/15/2023
Installed new timer. All checks good.