Jacob P.

DISHWASHER GE GDT695SSJ0SS "CAME TO INSTALL PREVIOUSLY ORDERED DISPLAY BOARD. NEW DISPLAY BOARD DID NOT COME WITH PINS FOR PERSONALITY JUMPERS. PART IS DEFECTIVE. NEEDS NEW DISPLAY BOARD.; ordrng 1 WD21X23462 (DISPLAY BOARD), warned 3 times against exceeding $300.00 pre-auth limit"

Jacob P.

WASHER-TOPLOAD WHIRLPOOL WTW8800YW0 "CUSTOMER COMPLAINT OF UNIT MAKING LOUD ROAR DURING SPIN. FOUND UNIT WITH BAD BEARINGS. NEEDS NEW BEARING KIT.; ordrng 1 W10435302 (BEARING KIT), warned against exceeding $335.00 pre-auth limit"

Branden W.

LAUNDRY CENTER GE GUD27ESSM1WW INSTALLED HOSE. UNIT STILL LEAKING. NEEDS NEW TUB ASSEMBLY. CALLED INTO GE TO SEE IF UNIT CAN BE REPLACED SINCE WE WILL BE ON LOCK DOWN. WAS TOLD BY TAG HE WOULD CALL BACK. NEVER RECIEVED A CALL BACK.; rqstng P&A on 1 WH49X27329 (kit tub 27 hub nut w)

josh.a@rpsrepair.com

DISHWASHER GE PDT750SSF7SS "found dishwasher has a stuck float switch causing unit to not fill with water and a broken console cover causing buttons to be pressed while unit is running. needs float switch and console cover.advised customer we would contact them to reschedule.; rqstng P&A on 1 WD34X24296 (console cover) and 1 WD21X10519 (flood switch), warned against exceeding $300.00 pre-auth limit"

Jacob P.

DRYER-ELECTRIC SAMSUNG DV40J3000EW/A2 02 "CUSTOMER COMPLAINT OF NOISY OPERATION AND NO HEAT. FOUND ALL 4 ROLLERS FAILED OR SEIZED AND OPEN HEATING ELEMENT. NEEDS 4 NEW ROLLERS AND HEATING ELEMENT. SUBBD ONLINE FOR AUTH.; rqstng P&A on 4 DC97-16782A (ROLLER)s and 1 DC97-14486A (ELEMENT), warned against exceeding $250.00 pre-auth limit, states that autho needed"

josh.a@rpsrepair.com

WASHER-TOPLOAD GE GTW460ASJ9WW found washer main control sending no voltage to lid lock causing unit to not run cycle.. needs new main control.advised customer we will contact her to set up return trip when we know when we will recieve part from warranty company.; rqstng P&A on 1 WH22X29556 (main control)

Jacob P.

WASHER-TOPLOAD GE EWA5600G1WW "CUSTOMER COMPLAINT OF PLASTIC IN CLOTHING, CLOTHES GETTING CAUGHT UNDER AGITATOR AND UNIT NOT DRAINING. FOUND BOTTOM OF BASKET EATEN THROUGH SO BASKET IS NO LONGER ATTACHED TO TRANSMISSION. BASKET HAS SHAKEN AND WORN THROUGH OUTER TUB AND TUB RING. PIECES OF BASKET FALLEN DOWN INTO DRAIN PUMP AND BROKE IMPELLER. NEEDS NEW DRAIN PUMP, BASKET, OUTER TUB, TUB RING AND TUB SEAL. SUBBD ONLINE FOR AUTH. AUTH CODE 218SSSA; ordrng 1 WH23X10030 (DRAIN PUMP) and 1 WH45X10060 (BASKET ASSY) and 1 WH45X20473 (OUTER TUB) and 1 WH49X21274 (TUB RING) and 1 WH02X10383 (TUB SEAL)"

Jacob P.

WASHER-FRONT LOA SAMSUNG WF42H5200AW/A2 CUSTOMER COMPLAINT OF DOOR NOT LATCHING. FOUND WORN DOOR LATCH NOT HOLDING CATCH AND NOT LOCKING. NEEDS NEW DOOR LATCH.; ordrng 1 DC64-00519B (latch)

Jacob P.

WASHER-FRONT LOA SAMSUNG WV60M9900AV/A5 01 CUSTOMER COMPLAINT OF UNIT STOPPING MID CYCLE. FOUND HALL SENSOR OHMS OUT OF RANGE AND INVERTER BOARD SENDING INSUFFICIENT VOLTAGE. NEEDS NEW HALL SENSOR AND INVERTER BOARD.; ordrng 1 DC31-00098A (HALL SENSOR) and 1 DC92-01531C (INVERTER BOARD)

Jacob P.

DRYER-ELECTRIC GE GTD33EASK0WW "CUSTOMER COMPLAINT OF EXCESSIVE STATIC ELECTRICITY ON CLOTHES AFTER CYCLE. CALLED INTO GE TECH ASSIST, THEY ADVISED THAT NO MECHANICAL FAILURE WITH DRYER. INFORMED WE SHOULD ADVISED CUSTOMER TO USE DRYER SHEETS AND DRYER BALLS. MACHINE FUNCTIONING AS DESIGNED."

Jacob P.

WASHER-FRONT LOA LG WM3575CW "CUSTOMER COMPLAINT OF UNIT NOT DRAINING AND DISPENSER FILLING WITH WATER. FOUND DRAIN PUMP WITH DETTACHED IMPELLER CAUSING NO DRAIN. REPLACED DRAIN PUMP. FOUND DISPENSER DRAWER ASSY VERY DIRTY. INSTRUCTED CUSTOMER HOW TO RMEOVE DRAWER AND CLEAN ASSY. TEST CYCLED, ALL CHECKS OK.; used 1 4681EA2001T (DRAIN PUMP) from stock"

josh.a@rpsrepair.com

DISHDRAWER FISHER PAYKEL DD24DCTX7 "installed main control and light pipe in upper dishdrawer and rotor in lower drawer, cycle tested, all checks good.customer to have plumbing issue addressed."

josh.a@rpsrepair.com

DISHWASHER GE GDF520PGJ0WW "found dishwasher has a seized drain pump causing a no drain condition. needs new drain pumpresch for 3/31, 1-5; ordrng 1 WD19X25180 (drain pump)"

Jacob P.

DRYER-ELECTRIC SAMSUNG DV42H5200EF/A3 03 "CUSTOMER COMPLAINT OF NO HEAT. FOUND OPEN HEATING ELEMENT CAUSING NO HEAT. REPLACED HEATING ELEMENT. TEST CYCLED, ALL CHECKS OK; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock"

josh.a@rpsrepair.com

RANGE LG LRE3061BD/00 found front left burner on glass coocktop of range cracked. needs new cooktop.; rqstng P&A on 1 AGU73969710 (glass top)

josh.a@rpsrepair.com

OVEN-WALL FISHER PAYKEL FPOS302 "installed oven element, cycle tested, all checks good.customer would like a mailed invoice."

Jacob P.

RANGE KITCHENAID KESC300HBT8 "CUSTOMER COMPLAINT THAT THEY TRIED TO CHANGE LIGHT BULB IN OVEN CAVITY AND BROKE LIGHT BULB. REMOVED BROKEN LIGHT BULB AND INSTALLED NEW BULB. ALL CHECKS OK. SUBBD ONLINE FOR AUTH, AUTH CODE 114SSSA; used 1 8009 (LIGHT BULB) from stock"

josh.a@rpsrepair.com

DRYER-ELECTRIC WHIRLPOOL WED4850BW0 "installed lock and heating element in dryer, cycle tested, all checks good."

Jacob P.

WASHER-TOPLOAD KENMORE 11027042603 CUSTOMER COMPLAINT OF UNIT GETTING UNBALANCED ERROR. FOUND FRONT LEFT SUSPENSION ROD VERY WORN CAUSING UNIT TO GO OUT OF BALANCE. NEEDS NEW SUSPENSION RODS. COLLECTED $75 DEDUCTIBLE VIA CC; ordrng 1 W10820048 (suspension rods)

Jacob P.

WASHER-FRONT LOA MAYTAG MHW6000XW2 "CUSTOMER COMPLAINT OF DOOR SAGGING AND UNABLE TO SHUT DOOR. FOUND FRONT PANEL BENT WHERE HINGES ATTACH CAUSING DOOR TO SAG. NEEDS NEW FRONT PANEL. PANEL IS DISCONTINUED. AHS TO SUPPLY PARTS. SUBBD ONLINE FOR AUTH, AHS TO REPLACE UNIT. AUTHO NUMBER 109SSSA"

Jacob P.

RANGE KENMORE 79093752103 "INSTALLED PREVIOUSLY ORDERED RECEPTACLES AND ELEMENT. TEST CYCLED, ALL CHECKS OK"

josh.a@rpsrepair.com

WASHER-TOPLOAD WHIRLPOOL WTW8040DW4 "replaced washers broken lid, cycle tested, all checks good."

Branden W.

RANGE KENMORE 79046583501 CUSTOMER COMPLAINT THAT OVEN DOES NOT HEAT. FOUND STICKING RELAY ON MAIN BOARD CAUSING NO HEAT. NEEDS NEW MAIN BOARD.; rqstng P&A on 1 318296802 (clock/timer)

josh.a@rpsrepair.com

DRYER-ELECTRIC GE DCVH480EK0WW "replaced seized idler pulley on dryer, cycle tested, all checks good."

Jacob P.

WASHER-FRONT LOA GE GFW450SPM1DG "CUSTOMER COMPLAINT OF UNIT PAUSING EVERY 2 MINUTES. FOUND E39 ERROR CODE STORED (DISPENSER MOTOR ERROR). FOUND LOOSE CONNECTIONS ON DISPENSER MOTOR CAUSING DISPENSER UNABLE TO CHANGE TO PREWASH POSITION. RESEATED CONNECTIONS. TEST CYCLED TWICE IN SERVICE MODE AND RAN FRO 10 MINUTES IN NORMAL WASH CYCLE, ALL CHECKS OK"

josh.a@rpsrepair.com

COOKTOP FISHER PAYKEL CDV2-365HN N unable to detect any abnormal gas smell from any of the burners. cooktop operating normally. normal spent gas smell from burners. all checks good.

Branden W.

DRYER-ELECTRIC SAMSUNG DV42H5000EW CUSTOMER COMPLAINT THAT DRYER IS NOT WORKING. UNIT NOT HOOKED AT AT TIME OF SERVICE. PLUGGED DRYER IN. DRYER WILL NOT START. ALL THERMAL COMPONENTS TESTED GOOD. BELT SWITCH GOOD. TESTED POWER INTO MOTOR 93V. OHMED MOTOR. OHMS OUT OF RANGE. NEEDS NEW MOTOR AND MAIN BOARD. MAIN BOARD HAS 123V IN BUT OUT PUTING OUT 93V. THIS IS UNRELATED TO PRIOR REPAIR COMPLAINT OF NO HEAT.; rqstng P&A on 1 DC92-01596D (MAIN PCB) and 1 DC93-00101N (MOTOR)

Jacob P.

RANGE GE JGBP90MEB2BC "INSTALLED PREVIOUSLY ORDERED IGNITER. TEST CYCLED, ALL CHECKS OK"

Jacob P.

DISHWASHER SAMSUNG DW80J3020US/AA "INSTALLED PREVIOUSLY ORDERED SUMP ASSEMBLY AND DISPENSER. TEST CYCLED, ALL CHECKS OK"

Branden W.

RANGE SAMSUNG NE59J3420SS/AA INSTALLED PREV ORDERED MAIN CONTROL. CYCLE TESTED. ALL OPS GOOD.

Branden W.

RANGE HOTPOINT RB540SH2SA "INSTALLED NEW OVEN THERMOSTAT, KNOB, FRONT RIGHT BURNER RECEPTACLE AND ELEMENT. CYCLE TESTED. ALL CHECKS OK. COLLECTED 75.00 DEDUCTIBLE VIE CC."

Branden W.

RANGE JENN-AIR JDS9865BDP22 CUSTOMER COMPLAIN THAT LEFT REAR BURNER WOULD NOT IGNITE. FOUND WIRE TO IGNITOR CAME OFF. REINSTALLED. CYCLE TESTED. ALL OPS OK.SUB. AUTH. ONLINE

Jacob P.

WASHER-FRONT LOA LG WM2650HRA "CUSTOMER COMPLAINT OF UNIT LEAKING, UNSURE WHERE LEAK IS COMING FROM. INSPECTED ALL INTERNAL AND EXTERNAL HOSES, INLET VALVES, DRAIN AND RECIRCULATION PUMPS. NO SIGNS OF WATER. FOUND DIRTY DOOR GLASS AND DOOR BOOT CAUSING BAD SEAL. CLEANED GLASS AND DOOR BOOT. TEST CYCLED, ALL CHECKS OK. ADVISED CUSTOMER TO CALL BACK IF PROBLEM PERSISTS."

Jacob P.

WASHER-TOPLOAD WHIRLPOOL LSR7333PQ0 "CUSTOMER COMPLAINT THAT CLOTHES ARENT GETTING CLEAN. FOUND WORN DOG AGITS CAUSING NO AGITATION. REPLACED DOG AGITS. TEST CYCLED, ALL CHECKS OK; used 1 80040 (AGITATOR DOGS) from stock"

Jacob P.

RANGE KENMORE 91191471790 "INSTALLED PREVIOUSLY ORDERED BAKE ELEMENT. TEST CYCLED, ALL CHECKS OK"

Branden W.

WASHER-TOPLOAD MAYTAG MVWX655DW1 INSTALLED NEW SWITCH AND KNOB. ALL CHECKS OK

Jacob P.

DRYER-ELECTRIC KENMORE 11069422801 "INSTALLED PREVIOUSLY ORDERED DOOR CATCH, HINGES, ROLLERS, PULLEY, BELT, AND TIMER. TEST CYCLED, ALL CHECKS OK. COLLECTED $75 DEDUCTIBLE VIA CC."

Jacob P.

WASHER-TOPLOAD LG WT1701CW CUSTOMER COMPLAINT OF WASHPLATE COMING OFF. FOUND LOOSE WASHPLATE BOLT. TIGHTENED BOLT. ALL CHECKS OK. NO CHARGE.

josh.a@rpsrepair.com

WASHER-TOPLOAD SAMSUNG WA40J3000AW/A2 11 "installed control amnd console, cycle tested, all checks good."

josh.a@rpsrepair.com

WASHER-FRONT LOA ELECTROLUX EFLW317TIW1 "installed drain pump, cycle tested washer, all checks good."

josh.a@rpsrepair.com

DISHWASHER MAYTAG MDB4949SDE2 "installed harness and board, cycle tested, all checks good."

josh.a@rpsrepair.com

WASHER-FRONT LOA KENMORE 79641373211 "installed drain hose, cycle tested, all checks good,."

Jacob P.

WASHER-FRONT LOA ELECTROLUX EFLS617STT0 "CUSTOMER COMPLAINT OF UNIT SHAKING A LOT. FOUND REAR SHOCKS DETACHED FROM TUB. REATTACHED SHOCKS. TEST CYCLED, ALL CHECKS OK. COLLECTED $75 DEDUCTIBLE VIA CC."

Jacob P.

DRYER-ELECTRIC GE GTD33EASK0WW "CUSTOMER COMPLAINT OF EXCESSIVE STATIC ELECTRICITY ON CLOTHES AFTER CYCLE. CALLED INTO GE TECH ASSIST, THEY ADVISED THAT NO MECHANICAL FAILURE WITH DRYER. INFORMED WE SHOULD ADVISED CUSTOMER TO USE DRYER SHEETS AND DRYER BALLS. MACHINE FUNCTIONING AS DESIGNED."

Jacob P.

WASHER-FRONT LOA LG WM3575CW "CUSTOMER COMPLAINT OF UNIT NOT DRAINING AND DISPENSER FILLING WITH WATER. FOUND DRAIN PUMP WITH DETTACHED IMPELLER CAUSING NO DRAIN. REPLACED DRAIN PUMP. FOUND DISPENSER DRAWER ASSY VERY DIRTY. INSTRUCTED CUSTOMER HOW TO RMEOVE DRAWER AND CLEAN ASSY. TEST CYCLED, ALL CHECKS OK.; used 1 4681EA2001T (DRAIN PUMP) from stock"

josh.a@rpsrepair.com

DISHDRAWER FISHER PAYKEL DD24DCTX7 "installed main control and light pipe in upper dishdrawer and rotor in lower drawer, cycle tested, all checks good.customer to have plumbing issue addressed."

Jacob P.

DRYER-ELECTRIC SAMSUNG DV42H5200EF/A3 03 "CUSTOMER COMPLAINT OF NO HEAT. FOUND OPEN HEATING ELEMENT CAUSING NO HEAT. REPLACED HEATING ELEMENT. TEST CYCLED, ALL CHECKS OK; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock"

josh.a@rpsrepair.com

DRYER-ELECTRIC WHIRLPOOL WED4850BW0 "installed lock and heating element in dryer, cycle tested, all checks good."

josh.a@rpsrepair.com

OVEN-WALL FISHER PAYKEL FPOS302 "installed oven element, cycle tested, all checks good.customer would like a mailed invoice."

Jacob P.

RANGE KITCHENAID KESC300HBT8 "CUSTOMER COMPLAINT THAT THEY TRIED TO CHANGE LIGHT BULB IN OVEN CAVITY AND BROKE LIGHT BULB. REMOVED BROKEN LIGHT BULB AND INSTALLED NEW BULB. ALL CHECKS OK. SUBBD ONLINE FOR AUTH, AUTH CODE 114SSSA; used 1 8009 (LIGHT BULB) from stock"

josh.a@rpsrepair.com

DISHWASHER GE PDT750SSF7SS "found dishwasher has a stuck float switch causing unit to not fill with water and a broken console cover causing buttons to be pressed while unit is running. needs float switch and console cover.advised customer we would contact them to reschedule.; rqstng P&A on 1 WD34X24296 (console cover) and 1 WD21X10519 (flood switch), warned against exceeding $300.00 pre-auth limit"

Jacob P.

DRYER-ELECTRIC SAMSUNG DV40J3000EW/A2 02 "CUSTOMER COMPLAINT OF NOISY OPERATION AND NO HEAT. FOUND ALL 4 ROLLERS FAILED OR SEIZED AND OPEN HEATING ELEMENT. NEEDS 4 NEW ROLLERS AND HEATING ELEMENT. SUBBD ONLINE FOR AUTH.; rqstng P&A on 4 DC97-16782A (ROLLER)s and 1 DC97-14486A (ELEMENT), warned against exceeding $250.00 pre-auth limit, states that autho needed"

josh.a@rpsrepair.com

WASHER-TOPLOAD GE GTW460ASJ9WW found washer main control sending no voltage to lid lock causing unit to not run cycle.. needs new main control.advised customer we will contact her to set up return trip when we know when we will recieve part from warranty company.; rqstng P&A on 1 WH22X29556 (main control)

Jacob P.

WASHER-TOPLOAD GE EWA5600G1WW "CUSTOMER COMPLAINT OF PLASTIC IN CLOTHING, CLOTHES GETTING CAUGHT UNDER AGITATOR AND UNIT NOT DRAINING. FOUND BOTTOM OF BASKET EATEN THROUGH SO BASKET IS NO LONGER ATTACHED TO TRANSMISSION. BASKET HAS SHAKEN AND WORN THROUGH OUTER TUB AND TUB RING. PIECES OF BASKET FALLEN DOWN INTO DRAIN PUMP AND BROKE IMPELLER. NEEDS NEW DRAIN PUMP, BASKET, OUTER TUB, TUB RING AND TUB SEAL. SUBBD ONLINE FOR AUTH. AUTH CODE 218SSSA; ordrng 1 WH23X10030 (DRAIN PUMP) and 1 WH45X10060 (BASKET ASSY) and 1 WH45X20473 (OUTER TUB) and 1 WH49X21274 (TUB RING) and 1 WH02X10383 (TUB SEAL)"

josh.a@rpsrepair.com

WASHER-FRONT LOA FRIGIDAIRE FAFW3511KW0 "found washer producing an e90 error. as per frigidare service manual, there is a comunication problem between main board and motor board. checked and reseated conections, all conections good. as per service manual, main control needs to be replaced.subbed online for auth; ordrng 1 137006060 (main control), warned against exceeding $250.00 pre-auth limit"

Jacob P.

LAUNDRY CENTER GE GUD27ESSM1WW "CUSTOMER COMPLAINT OF WATER LEAKING FROM WASHER AND BANGING AROUND AT THE END OF THE CYCLE. FOUND A LEAK COMING FROM TUB TO DRAIN PUMP HOSE. TEST CYCLED IN SPIN, CHECKS OK. ADVISED CUSTOMER MACHINE MAY SHAKE TOWARD END OF CYCLE, UNIT IS JUST TRYING TO BALANCE THE LOAD. NEEDS NEW DRAIN HOSE.; ordrng 1 WH41X10280 (hose drain inlet)"

Jacob P.

WASHER-TOPLOAD WHIRLPOOL WTW8040DW2 CUSTOMER COMPLAINT OF UNIT MAKING JET ENGINE SOUND IN SPIN CYCLE. FOUND UNIT WITH BAD BEARINGS. NEEDS NEW TRANS ASSY.; ordrng 1 W10811956 (drum assy)

Jacob P.

RANGE SAMSUNG NE59J7630SG/AA 02 CUSTOMER COMPLAINT OF DISPLAY NOT WORKING CORRECTLY. FOUND DISPLAY FLASHING AND SOME SEGMENTS NOT WORKING. NEEDS NEW DISPLAY.; ordrng 1 DE07-00129A (DISPLAY)

josh.a@rpsrepair.com

RANGE MAYTAG MER5755QAS "installed range main control board, cycle tested bake to 350, and 400 with no issues. cycle testred broil, all checks good."

josh.a@rpsrepair.com

WASHER-TOPLOAD MAYTAG MVWC565FW1 "found a nickle under washplate of washer causing noisey operation. removed nickle, cycle tested, all checks good."

Jacob P.

WASHER-FRONT LOA WHIRLPOOL WFW75HEFW0 "CUSTOMER COMPLAINT OF UNIT MAKING GRINDING SOUND IN SPIN CYCLE. TEST CYCLED, UNABLE TO VERIFY ISSUE. INFORMED CUSTOMER THE SOUND THEY ARE HEARING WHEN SPINNING THE BASKET BY HAND IS THE BALANCE RING ON THE BASKET. FOUND MACHINE UNLEVEL CAUSING MACHINE TO RATTLE. LEVLED MACHINE. TEST CYCLED, ALL CHECKS OK. ADVISED CUSTOMER TO CALL BACK IF GRINDING SOUND PERSISTS."

Jacob P.

DISHWASHER WHIRLPOOL WD1710PAYM5 "CUSTOMER COMPLAINT OF UNIT DRAINING FROM AIR GAP. FOUND DEBRIS IN HOSE FROM AIR GAP TO SINK. CLEANED OUT DEBRIS. TEST CYCLED, ALL CHECKS OK."

Jacob P.

DRYER-ELECTRIC SAMSUNG DV45K6200EZ/A3 "CUSTOMER COMPLAINT OF LOUD SQUEALING SOUND. FOUND WORN IDLER PULLEY CAUSING SOUND. REPLACED IDLER PULLEY. TEST CYCLED, ALL CHECKS OK.; used 1 DC93-00634A (IDLER ASSEMBLY) from stock"

josh.a@rpsrepair.com

DISHDRAWER FISHER PAYKEL DD24DV2T9 "installed ground curcuit suggested by F&P, powered unit on, errors no longer present, cycle tested both drawers with a full rinse cycle and a full diagnostic cycle with no issues, all checks good."

Jacob P.

DRYER-ELECTRIC SAMSUNG DV45H7000EW/A2 "CUSTOMER COMPLAINT OF SQUEAKING SOUND. FOUND WORN IDLER PULLEY CAUSING SOUND. REPLACED IDLER PULLEY. TEST CYCLED, ALL CHECKS OK; used 1 DC93-00634A (IDLER ASSEMBLY) from stock"

Jacob P.

RANGE KENMORE 79093752103 CUSTOMER COMPLAINT THAT FRONT LEFT AND RIGHT REAR ELEMENT DO NOT WORK. FOUND BOTH RECEPTACLES BURNT AND RIGHT REAR ELEMENT BROKEN. NEEDS NEW RECEPTACLES AND ELEMENT.; ordrng 1 316442301 (RR ELEMENT) and 2 5303935058 (RECEPTACLE)s

Jacob P.

DISHWASHER GE GDF620HMJ2ES "CUSTOMER COMPLAINT OF UNIT STILL NOT HEATING. FOUND OPEN THERMISTOR CAUSING NO HEAT. REPLACED THERMISTOR ASSY. TEST CYCLED, ALL CHECKS OK; used 1 WD21X10519 (SWITCH FLOOD) from stock, warned against exceeding $250.00 pre-auth limit, states that autho needed"

Jacob P.

DISHWASHER GE GDT695SSJ0SS "CUSTOMER COMPLAINT OF NO POWER TO UNIT. INSTALLED PREVIOUSLY ORDERED CONTROL BORAD. FOUND NO FUNCTION IN CONTROL PAD.PER GE TECH GUIDE MAIN CONTROL STATUS LED DISPLAYS NO COMUITCATION WITH DISPLAY BORAD.NEEDS NEW DISPLAY BORAD.; ordrng 1 WD21X23462 (DISPLAY BORAD), warned twice against exceeding $300.00 pre-auth limit"

Jacob P.

DISHWASHER KITCHENAID KDTE234GPS0 "CUSTOMER COMPLAINT THAT UNIT WILL NOT DRAIN. FOUND PIECE OF GLASS IN DRAIN PUMP CAUSING NO DRAIN. REMOVED GLASS. TEST CYCLED, ALL CHECKS OK. FOUND AIR GAP RING NOT PROPERLY INSTALLED, INFORMED CUSTOMER."

Jacob P.

WASHER-FRONT LOA KENMORE 11042822201 "INSTALLED PREVIOUSLY ORDERED DISPENSER ASSY. TEST CYCLED, ALL CHECKS OK."

Jacob P.

WASHER-FRONT LOA LG WM3670HWA "CUSTOMER COMPLAINT OF UNIT NOT DRAINING. FOUND IMPELLER DETTATCHED FROM DRAIN PUMP. REPLACED DRAIN PUMP. TEST CYCLED, ALL CHECKS OK; used 1 4681EA2001T (DRAIN PUMP) from stock"

Jacob P.

DRYER-ELECTRIC ADMIRAL ADE7005AYW "INSTALLED PREVIOUSLY ORDERED TERMINAL BLOCK AND CUSTOMER PROVIDED POWER CORD. TEST CYCLED, ALL CHECKS OK"

Jacob P.

DRYER-ELECTRIC WHIRLPOOL WED8740DW1 INSTALLED PREVIOUSLY ORDERED LINT TRAP HOUSING. TEST CYCLED ALL CHECKS OK.

josh.a@rpsrepair.com

DISHWASHER KENMORE 58715159400 "found water supply valve turned off under sink. turned water supply on, cycle tested, all checks good."

Jacob P.

WASHER-TOPLOAD WHIRLPOOL WTW5000DW0 "INSTALLED PREVIOUSLY ORDERED TRANSMISSION, PULLEY KIT, BELT AND ACTUATOR. ALSO FOUND TEETH ON HUB STRIPPED OUT. REPLACED HUB. RAN CALIBRATION, TESTED AGITATION, ALL CHECKS OK; used 1 W10528947 (HUB) from stock"

Branden W.

WASHER-TOPLOAD MAYTAG LAT9416AAE INSTALLED PREVOUS ORDERED TIMER CYCLE TEST ALL CHECKS OKAY

josh.a@rpsrepair.com

DISHWASHER WHIRLPOOL WDT780SAEM1 "found one wire conection to thermostat loose and fell off tstat causing unit to be unable to read temp of water and disable heating circuit. reconected and crimped tight the wire to tstat, ran diagnostics to reset control, cycle tested on normal with all heat options. all checks good. unit heating properly."

josh.a@rpsrepair.com

WALL OVEN FRIGIDAIRE GLEB30M9FSD "installed bake element, cycle tested, all checks good."

Jacob P.

WALL OVEN GE JT965SK3SS "INSTALLED PREVIOUSLY ORDERED COOLING FAN AND LIMIT SWITCHES. TEST CYCLED, ADVISED CUSTOMER TO CALL BACK IF PROBLEM PERSISTS."

Branden W.

DRYER-ELECTRIC SAMSUNG DV45K6200EW/A3 02 "CUSTMER COMPLANT OF NOISE DURING OPERATION.FOUND TWO WORN ROLLERS, WORN BELT AND IDLER PULLEY AS CAUSE OF NOISE. REPLACED BOTH ROLLERS AND PULLY. REPLACED BELT AROUND DRUM. CYCLE TEST ALL CHECKS OKAY. ADVISED THAT VENT IN WALL IS LOOSE.; used 1 6602-001655 (BELT), 1 DC93-00634A (IDLER ASSEMBLY), and 2 DC97-16782A (DRUM ROLLER) from stock"

josh.a@rpsrepair.com

RANGE KENMORE 91191471790 "found unit has a broken bake element causing a no bake condition. needs new element.resch for 3/20, 1-5; ordrng 1 WB44K5012 (bake element-240v)"

josh.a@rpsrepair.com

DRYER-ELECTRIC MAYTAG LDE9316ACE "screwed lightbulb supplied by customer into socket, cycle tested, all checks good."

Jacob P.

WASHER-TOPLOAD ROPER RTW4640YQ1 "INSTALLED PREVIOUSLY ORDERED SUSPENSION RODS, UPON TESTING, FOUND UNIT MAKING SCRAPING NOISE WHILE SPINNING. REMOVED BASKET, FOUND WIRE STUCK IN TUB CAUSING SCRAPING SOUND. REMOVED WIRE. TEST CYCLED, ALL CHECKS OK"

Branden W.

RANGE GE JGBP90MEB2BC CUSTOMER COMPLAINT OF NO BAKE. FOUND 120V TO BAKE IGNITOR BUT NO IGNITION. NEEDS NEW BAKE IGNITOR.; ordrng 1 WB2X9154 (igniter)

josh.a@rpsrepair.com

DRYER-ELECTRIC SAMSUNG DV42H5000EW "found unit had an open heating element causing no heat condition. replaced heating element, cycle tested, all checks good.no vent on dryer, customer said she is going to take care of that.dryer stacked without the stacking hardware installed.240v outlet hanging out of wall.; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock"

josh.a@rpsrepair.com

DRYER-ELECTRIC WHIRLPOOL WED5300VW0 "found unit had crushed vent behind dryer causing poor airflow and long dry times. customer shortened vent, cycle tested, all checks good."

josh.a@rpsrepair.com

DISHWASHER GE GLD5560L15SS "found spray arms filled with debris causing them to not move during wash making dishwasher unable to clean dishes. needs new spray arms.advised customer parts are on backorder.; ordrng 1 WD22X10044 (lower spray arm) and 1 WD22X10046 (middle spray arm) and 1 WD22X10084 (upper spray arm), warned against exceeding $250.00 pre-auth limit"

josh.a@rpsrepair.com

WASHER-FRONT LOA LG WM0532HW "main pcb sent by AHS does not match the one is the washer. some of the wire conections do not match up. found a different part number on the board in the unit. called AHS to inform them of difference in part. they are resubmitting to their research department to try to track down 6871EC1081B which is also NLA.; rqstng P&A on 1 6871EC1081B (main pcb), warned against exceeding $250.00 pre-auth limit"

josh.a@rpsrepair.com

WASHER-FRONT LOA MAYTAG MAH3000AWW "installed wax motor and spin switch, cycle tested, all checks good. unit goes into spin everytime."

josh.a@rpsrepair.com

DRYER-ELECTRIC WHIRLPOOL WED6400SW0 "found unit had a seized idler pulley causing squeeling and drag on motor. replaced idler, cycle tested, all checks good.; used 1 8547174V (PULLEY-IDR) from stock"

Branden W.

DISHWASHER MAYTAG WDT730PAHZ0 CUSTOMER COMPLAINT THAT DISHWASHER DOES NOT RUN. FOUND 105V TO WASH PUMP. NEEDS TO BE 120V. NEEDS NEW MAIN BOARD. ALSO FOUND FOUND WASH PUMP OHMS OUT OF RANGE PER WHIRLPOOL TECH GUIDE. NEEDS NEW WASH PUMP. ALSO FOUND OPEN HEATER. NEEDS NEW HEATER. DISHWASHER INSTALLED BELOW FLOOR LEVEL. HAD TO LOWER DISHWASHER. ADVISED CUSTOMER TO NOT USE DISHWASHER AS A DRYING RACK WHILE AWAITING REPAIR.; ordrng 1 W11084656 (motor-pump) and 1 WPW10538166 (grommet) and 1 W11305308 (cntrl-elec) and 1 W10518394 (heater)

josh.a@rpsrepair.com

WASHER-FRONT LOA KENMORE 79641373211 "found unit has a pinhole in drain hose causing unit to leak. needs new drain hose.resch for 3/21, 1-5; ordrng 1 5215ER2002G (drain hose)"

Jacob P.

DRYER-ELECTRIC WHIRLPOOL WED8500DC1 "CUSTOMER COMPLAINT DRYER SHUTS DOWN EARLY AND DOESNT DRY CLOTHES.CYCLED TESTED TEMPS 3 TIMES, RAN AIR FLOW CHECK,INSPECTED DUCT FOR OBSTRUCTIONS, CLEANED AND CALIBRATED MOISTURE SENCERS, ALL CHECKS OK. ADVISED CUSTOMER TO CALL BACK IF PROBLEM CONTUINES."

Jacob P.

RANGE WHIRLPOOL WFE714HLAS1 "INSTALLED PREVIOUSLY ORDERED SCREWS,KNOBS, AND INFINTE SWITCH. TEST CYCLE, ALL CHECKS OK."

Jacob P.

DRYER-ELECTRIC SAMSUNG DVE50M7450P/A3 INSTALLED PREVIOUSLY ORDERED CONTROL BOARD TEST CYCLED ALL CHECKS OK.

josh.a@rpsrepair.com

DRYER-ELECTRIC WHIRLPOOL WED7300XW0 "installed board, cycle tested and found dryer operating normally but power supply is losing power intermitently. one leg droping from 120v to 6v causing dryer to run intermitently. wall outlet good. electrician is needed for power supply issue. called AHS and advised they need to send electrician."

Branden W.

DISHWASHER WHIRLPOOL WDF310PAAS4 INSTALLED NEW HEATING ELEMENT. CYCLE TESTED. ALL OPS GOOD.

josh.a@rpsrepair.com

DRYER-ELECTRIC GE DCVH480EK0WW "found unit has a seized idler that screeches once it breaks free and turns. needs new idler assembly.advised customer they are in need of a vent cleanresch for 3/19, 8-12; ordrng 1 WE49X28031 (IDLER BRACKET AND BEARING)"

josh.a@rpsrepair.com

WASHER-FRONT LOA SAMSUNG WV55M9600AV/A5 02 "installed display boards, cycle tested, all checks good."

Branden W.

WASHER-FRONT LOA LG WM3470HVA "FOUND BOTH THE HOT AND COLD INLET VALVES LEAKING. REPLACED INLET VALVES. CYCLE TESTED. NO OTHER LEAKS FOUND. LEFT FAILED PARTS AS THEY CAUSED A WATER LEAK; used 1 5220FR2075L (INLET VALVE-COLD), and 1 5220FR2006H (INLET VALVE (HOT)) from stock"

josh.a@rpsrepair.com

WASHER-FRONT LOA ELECTROLUX EFLW317TIW1 "unit has a seized drain pump. receiving 120v but no motor movement or hum. needs new drain pump.resch for 3/21, 8-12; rqstng P&A on 1 5304505209 (drain pump)"

Branden W.

DISHWASHER KENMORE 66516293400 "DOOR POPPING OPEN DURING WASH. FOUND DOOR HIGES BENT CAUSING DOOR TO NOT CLOSE PROPERLY. ALSO FOUND DOOR SPRING ROLLERS BROKEN. ALSO FOUND CONSOLE BROKEN CAUSING DOOR TO BE FLIMSY. NEEDS NEW HINGES, SPRING ROLLERS, AND CONSOLE.; rqstng P&A on 1 WP8534853 (door hinge) and 1 WP8534854 (door hinge)"

Jacob P.

DRYER-ELECTRIC SAMSUNG DVE45M5500W/A3 CUSTOMER COMPLAINT OF CRACK IN DRUM. FOUND BREAK IN SEAM CAUSING DAMAGE TO ROLLERS AS WELL. NEEDS NEW DRUM ASSY AND ROLLERS.; ordrng 1 DC97-14849M (DRUM ASSY) and 2 DC97-16782A (ROLLER ASSY)s

Jacob P.

DRYER-ELECTRIC WHIRLPOOL WED4815EW1 "CUSTOMER COMPLAINT OF CLOTHES HAVING BURNING SMELL AND DUCT CAME OFF OF WALL. FOUND OPERATING THERMOSTAT NOT REGULATING TEMPERATURES CORRECTLY. REPLACED THERMOSTAT AND REATTACHED DUCT. CYCLE TESTED, ALL CHECKS OK. PERFORMED AIR FLOW TEST, YELLOW. ADVISED CUSTOMER THAT VENT NEEDS TO BE CLEANED SOON.; used 1 WP3387134 (THRMST-FIX) from stock"

Branden W.

WASHER-TOPLOAD MAYTAG MVWX655DW1 FOUND FABRIC SOFTENER SWITCH STEM BROKEN OFF. NEEDS NEW SWITCH AND KNOB; ordrng 1 WPW10562155 (knob) and 1 W11197418 (switch-cyc)

Branden W.

DRYER-ELECTRIC SAMSUNG DV45H7000EW/A2 02 "DRYER WILL NOT RUN, REMOVED SOCK FROM BLOWER WHEEL CAUSING BIND ON MOTOR. CYCLE TESTED. ALL CHECKS OK.. ADVISED TO NOT RUN DRYER WITHOUT LINT SCREEN IN PLACE."

Jacob P.

DISHWASHER SAMSUNG DW80H9930US/AA "CUSTOMER COMPLAINT OF 7E ERROR. PER SAMSUNG TECH GUIDE, NEEDS NEW PCB ASSY, WATERWALL MOTOR, VANE AND VANE SENSOR. SUBBD ONLINE FOR AUTH; rqstng P&A on 1 DD31-00013B (MOTOR) and 1 DD97-00477A (CONTROL BOARD ASSY), warned twice against exceeding $250.00 pre-auth limit, states that autho needed"

Branden W.

RANGE HOTPOINT RB540SH2SA "CUSTOMER COMPLAINT THAT RIGHT FRONT BURNER HAS MELTES WIRES AND OVEN TEMP SWITCH TURNS ITSELF ON. NEEDS NEW TERMINAL BLOCK, BURNER, THERMOSTAT SWITCH AND KNOB.; rqstng P&A on 1 WB03T10167 (surface element) and 1 WB17T10006 (block insulator) and 1 WB03K10173 (range thermostat kno) and 1 WB20K10026 (thermostat)"

josh.a@rpsrepair.com

WASHER-FRONT LOA SAMSUNG WF45K6200AW/A2 "installed door lock, cycle tested, all checks good.advised customer he may want to reinforce floor under weasher as washer on pedistal shakes the entire room"

josh.a@rpsrepair.com

DRYER-ELECTRIC LG DLG7188RM "installed drum and rollers, cycle tested, all checks good."

Jacob P.

WASHER-FRONT LOA SAMSUNG WF45H6300AG/A2 "CUSTOMER COMPLAINT THAT DOOR WONT LATCH. FOUND DOOR BENT CAUSING LATCH UNABLE TO LOCK. BENT DOOR BACK INTO CORRECT POSITION. TEST CYCLED, ALL CHECKS OK. ADVISED CUSTOMER TO BE CAREFUL OF PUTTING WEIGHT ON DOOR."

josh.a@rpsrepair.com

WASHER-TOPLOAD MAYTAG MVWX655DW "unable to find any issues with washer. customer stated they had an out of balance load that made a loud bang then shut down washer and they found black stuff in washer. ran full diagnostics, rinse and spin and recalibration cycle with no issues. advised customer on loading properly balanced and sized loads. showed customer sound dampening foam pads that have been rubbed by out of balance tub and pieces ended up in washer. all checks good."

Jacob P.

DRYER-ELECTRIC SAMSUNG DV42H5000EW/A3 04 "CUSTOMER COMPLAINT OF NO HEAT IN UNIT. FOUND OPEN HEATING ELEMENT CAUSING NO HEAT.REPLACED HEATING ELEMENT. TEST CYCLED, ALL CHECKS OK.; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock"

Branden W.

RANGE SAMSUNG NE59J3420SS/AA INSTALLED NEW TOUCHPAD. 5 AND KITCHEN TIMER STILL NOT WORKING. PER SAMSUNG TECH ASSISTS. NEED TO REPLACE MAIN BOARD. MAIN BOARD IS FACTORY BACK ORDERED WITH NO ETA PER SAMSUNG. ORDERING REMAN. BOARD.; ordrng 1 DE92-03045F (main pcb)

Branden W.

WASHER-TOPLOAD WHIRLPOOL WTW8800YC1 FOUND DRAIN PUMP HAS DEAD SPOT CAUSING PUMP TO NOT RUN. NEEDS NEW PUMP; ordrng 1 WPW10409079 (pump-water)

josh.a@rpsrepair.com

DISHDRAWER FISHER PAYKEL DD24DCTX7 found top drawer not able to recognize door closing and will not start cycle. needs new control with light pipe.lower drawer has a expanded rotor causing noise and drag while rotor is spinning. needs new rotor.units drain is conected directly to plumbing and after conection there is a back up. pressure built up in plumbing and water coming out of external plumbing airgap. advised this issue needs a plumber.first american do do a cost comparison for replacement. will advise us if they want to go forward with repairs.auth for labor - 3387832; rqstng P&A on 1 523725USP (MOD CTRL 525 P7 DD60 120V USP) and 1 528276 (light pipe) and 1 524285P (rotor)

Branden W.

WASHER-TOPLOAD MAYTAG MAV4057AWW "LEAKING. NOT WASHING. WONT START. FOUND LEAK IS STAND PIPE BACKING UP AND OVERFLOWING. WHEN WASHER DRAINS. KITCHEN SINK FILLS UP. ADVISED A PLUMBER IS NEEDED TO RESOLVE THAT ISSUE. NOT AGITATING DUE TO BURNED OUT MOTOR. ALSO HAS LOOSE BELT. WHEN IT SPINS, THE CABINET SHAKES. FOUND CABINET SCREWS NOT SECURING IT TO THE BASE, NEEDS NEW SCREWS. ALSO FOUND BROKEN CONSOLE CLIPS CAUSING CONSOLE TO COME OFF. NEEDS NEW CONSOLE. UNABLE TO LEVEL WASHER AS REAR LEVELER ASSEBLY IS SEIZED. NEEDS REAR LEVELER. ALSO ADVISED THAT FILL HOSE IS ABOUT TO BURST. ADVISED TO REPLACE HOSES ASAP.; rqstng P&A on 1 WP21001950 (motor-drve) and 1 WP22003483 (belt) and 1 27001110 (CONSOLE) and 9 213007 (screw#12 pozi-drive)s and 1 21001754 (LEVELER BAR) and 2 35-2046 (bracket- s)s and 2 35-2052 (pin,stabilizer)s and 2 WP22004469 (leg foot)s"

Branden W.

WASHER-TOPLOAD SAMSUNG WA52M7750AV/A4 01 "COMPLAINT OF 'UB' ERROR AND NOT FINISHING LOAD. CYCLE TESTED EMPTY AND WITH A LOAD. ALL OPS OK AT THIS TIME. SUSPENSION RODS ALL CHECK GOOD. BASKET HAS GOOD ALIGNMENT. ADVISED TO WASH BEDDING ON BEDDING CYCLE. ADVISED THAT SOME LOADS WILL PRODUCE UB ERROR IS WASHER CAN NOT SELF CORRECT LOAD, AND WILL NEED TO BE REDISTRIBUTED. ORDERING NEW WASHPLATE CAP DIRECT TO CUSTOMER. CURRENT CAP IS BROKEN.; ordrng 1 DC66-00887B (WASHPLATE CAP)"

Jacob P.

DISHWASHER GE GDF620HMJ2ES "CUSTOMER COMPLAINT THAT UNIT DOES NOT START WHEN PRESSING START BUTTON. TEST CYCLED, FOUND START BUTTON WORKING FINE. ADVISED CUSTOMER OF PROPER MACHINE FUNCTIONALITY."

josh.a@rpsrepair.com

OVEN-WALL FISHER PAYKEL FPOS302 "customer complained of other oven smoking while in use. found convection element covered in grease and broken. needs new convection element.resch for 3/18, 10-2 50$ discount on labor for repeat customer/second appliance; ordrng 1 547680 (element fan ego 20.4)"

josh.a@rpsrepair.com

WASHER-FRONT LOA WHIRLPOOL WTW4900BW0 "found unit has a loud and leaking gearcase causing poor and noisey operation. needs new gearcase.resch for 3/18, 1-5auth - 508ydclauth -; ordrng 1 W11035747 (gearcase)"

Jacob P.

WASHER-TOPLOAD MAYTAG MVWX655DW1 "F9 E1 LONG DRAIN F0 E2 OVER SUDS F0 E5 UNBALANCED LOAD. CUSTOMER COMPLAINT OF UNIT GETTING STUCK IN DRAIN CYCLE. FOUND UNIT DRAINING VERY SLOWLY. FOUND SOCK STUCK IN DRAIN HOSE CAUSING SLOW DRAIN. REMOVED SOCK. TEST CYCLED, ALL CHECKS OK."

Branden W.

DRYER-ELECTRIC WHIRLPOOL SEDS800JQ0 "COMPLAINT THAT DRUM IS NOT TURNING. FOUND BROKEN BELT CAUSING DRUM TO NOT TURN. REPLACED BELT AND IDLER PULLEY. CYCLE TESTED. ALL OPS GOOD.; used 1 WP691366 (PULLEY-IDR), and 1 341241 (BELT,DRIVE) from stock"

josh.a@rpsrepair.com

WASHER-FRONT LOA WHIRLPOOL WFW92HEFW0 "found units pressure hose came off tub causing unit to pour water onto floor. re clamped hiose to tub, cycle tested, all checks giood.customer stated previous company replaced tub."

Jacob P.

DISHWASHER SAMSUNG DW80H9930US/AA INSTALLED ORDERED PARTS TESTED CYCLE ALL CHECKS OK.

josh.a@rpsrepair.com

WASHER-TOPLOAD SAMSUNG WA48J7770AW "found washplate loose causing abnormal noise during wash cycle. tightened washplate bolt, cycle tested, all checks good. no other noises."

josh.a@rpsrepair.com

DRYER-ELECTRIC MAYTAG DE9800 "installed pulley and rollers, cycle tested, all checks good.light bulb broke as i removed front panel, replaced bulb.; used 1 7C7 (LAMP 7C7) from stock"

Jacob P.

DISHWASHER WHIRLPOOL DUC600XTPQ7 "CUSTOMER COMPLAINT THAT UNIT IS DRAINING FROM AIR GAP. FOUND AIR GAP NOT PROPERLY INSTALLED AND HANGING UNDER SINK. NO HOLE IN SINK TO INSTALL AIR GAP, ADVISED CUSTOMER THIS IS AN INSTALLATION ISSUE. CALLED AHS AND ADVISED THAT A PLUMBER IS NEEDED TO REINSTALL AIR GAP. AUTH CODE 87KIHL."

josh.a@rpsrepair.com

WALL OVEN FISHER PAYKEL FPOS302 "installed tempo probe, cycle tested, all checks good.customer woulkd like a phsical copy of invoice mailed to her"

Jacob P.

DRYER-ELECTRIC WHIRLPOOL LER7646AN0 "CUSTOMER COMPLAINT THAT DRYER DOESN'T TURN ON. FOUND OPEN THERMAL FUSE CAUSING NO OPERATION. REPLACED THERMAL FUSE. CYCLE TESTED TEMPS IN REGULAR CYCLE AND AIR FLUFF, TESTED AIR FLOW, ALL CHECKS OK.; used 1 WP3392519 (FUSE-THRML) from stock"

Jacob P.

DISHWASHER WHIRLPOOL WDT970SAHZ0 INSTALLED ORDERED VAVLE TEST CYCLED ALL CHECKES OK LEFT FAILED PART WITH CUSTOMER.

Branden W.

DISHWASHER LG LDT7797BD COMPLAINT THAT DOOR IS NOT ALIGNED. FOUND RIGHT SIDE OF DISHWASHER TOO LOW CAUSING MISALIGNMENT. LEVELED DISHWASHER. ALL CHECKS OK

Jacob P.

WASHER-TOPLOAD KENMORE 11092573200 "PERFORMED PM CHECK ON WASHER, ALL CHECKS OK"

josh.a@rpsrepair.com

WALL OVEN DCS WOSV2-30 model - wosv2-30serial - lhg381344pc- 71165-acalled customer who was able to locate correct model and serial in his paperwork

Branden W.

DISHWASHER SAMSUNG DW80J3020US/AA COMPLAINT THAT DISHWASHER IS LOUD WHEN WASHING AND DISPENSER NOT OPENING. FOUND WASH PUMP HAS BAD BEARINGS CAUSING LOUD WASH AND DISPENSER SPRING LOOSE CAUSING DOOR TO NOT OPEN. NEEDS NEW SUMP ASSEMBLY AND DISPENSER ASSEMBLY.; ordrng 1 DD82-01246A (sump assembly) and 1 DD59-01001A (DISPENSER)

Branden W.

WASHER-FRONT LOA SAMSUNG WF337AAG/XAA "FOUND BASKETSPINNER SUPPORT SNAPPED CAUSIING BASKET TO SCRAPE DOOR BOOT AND CAUSE SMOKE. NEEDS NEW REAR TUB, BASKET ASSEMBLY, TUB SEAL AND DOOR BOOT.; rqstng P&A on 1 DC97-12957A (REAR TUB) and 1 DC69-00804A (TUB SEAL) and 1 DC97-12604A (BASKET) and 1 DC64-00802A (door-diaph)"

Jacob P.

WASHER-FRONT LOA SAMSUNG WF337AAW/XAA "CUSTOMER COMPLAINT THAT UNIT IS LEAKING. FOUND RIGHT SUSPENSION SPRING UNMOUNTED AND BASKET HAS FALLEN. FOUND GUIDE HOLDING SPRING IN BROKEN. ALSO FOUND FLOWMETER HOSE NOZZLE BROKEN. AND RIGHT REAR SHOCK ALSO BROKEN. NEEDS NEW SHOCKS, FLOWMETER AND GUIDE. FLOWMETER AND GUIDE DISCONTINUED.; rqstng P&A on 4 DC66-00470A (SHOCK)s and 1 DC97-07125M (DISPENSER ASSY/FLOWMETER) and 1 DC61-01548A (GUIDE)"

Branden W.

RANGE WHIRLPOOL WGE745C0FS00 COMPLAINT THAT NO ELEMENTS WORK AFTER POWER OUTAGE. FOUND L1 TO N 120V L2 TO N 50V ADVISED THEY NEED AN ELECTRICIAN AS THEY HAVE A POWER SUPPLY ISSUE.

Branden W.

WASHER-FRONT LOA WHIRLPOOL WFW92HEFW0 AFTER LAST REPAIR (PUMP CLEAN) WASHER PRODUCED ERROR CODE AND DID NOT COMPLETE CYCLE. UNIT HAS BEEN USED SEVERAL TIMES SINCE WITH NO ISSUES. CYCLE TESTED IN DIAG CYCLE AND QUICK WASH. ALL OPS OK AT THIS TIME. ADVISED TO CALL IF ISSUES RETURN.

Jacob P.

DISHWASHER WHIRLPOOL WDT780SAEM1 "CUSTOMER COMPLAINT THAT UNIT IS NOT FILLING. REMOVED TOE PANEL TO INSPECT UNIT. FOUND DRAIN HOSE CHEWED THROUGH BY RODENTS. UNABLE TO POWER UNIT ON. UNINSTALLED UNIT, FOUND MULTIPLE SPOTS IN WIRE HARNESS THAT HAVE BEEN CHEWED THROUGH. ALSO FOUND BOTH DRAIN HOSES AND FILL HOSE HAVE BEEN CHEWED THROUGH AS WELL. CALLED INTO ASURION TO CHECK COVERAGE, ASURION DECLINING REPAIR DUE TO NATURE OF FAILURE."

Branden W.

RANGE WHIRLPOOL WGE745C0FS00 INSTALLED NEW UPPER DOOR FRAME AND KNOB. ALL CHECKS OK.

Branden W.

OTHER SAMSUNG RF263TEAESG/AA ICE MAKER WORKING AT AND PRIOR TO SERVICE. MINIMAL ICING IN THE ICE ROOM. ADVISED IF ISSUE RETURNS. WE WOULD LIKELY NEED TO REPLACE ICE MAKER SERVICE KIT.

Jacob P.

RANGE SAMSUNG NE59J7850WS/AA INSTALLED PREVIOUSLY ORDERD DISPLAY BOARD. ALL CHECKS OK.

Jacob P.

WASHER-FRONT LOA SAMSUNG WF219ANW/XAA 01 "CUSTOMER COMPLAINT OF UNIT NOT DRAINING. FOUND DEBRIS BUILT UP INSIDE DRAIN PUMP. CLEANED OUT DEBRIS. TEST CYCLED, ALL CHECKS OK"

Jacob P.

DRYER-ELECTRIC GE DVL223EB4WW "CUSTOMER COMPLAINT THAT UNIT IS MAKING LOUD CLICKING SOUND. FOUND PIECE OF FOAM IN BLOWER HOUSING. REMOVED FOAM FROM HOUSING. TEST CYCLED, ALL CHECKS OK. PERFORMED AIR FLOW TEST WHEN CUSTOMER ADVISED HE ACCIDENTALLY DROPPED BRUSH DOWN VENT. AIR FLOW TEST FAILED, ADVISED CUSTOMER HE WILL NEED AN HVAC COMPANY TO COME CLEAN VENTS."

Jacob P.

RANGE SAMSUNG NE59N6630SS/AA "CUSTOMER COMPLAINT OF UNIT HAVING A WEIRD SMELL AND A LOUD BANG AT THE BEGINNING OF USE. ADVISED BANG AT THE BEGINNING IS HEAT ABSORBING INTO THE METALS AND THE CASE SHIFTING. UNABLE TO DETECT ANY ABNORMAL SMELLS. CHECKED ALL WIRE HARNESS, CONTROL BOARDS AND ELEMENT FOR ANY BURNS OR LOOSE CONNECTIONS. ALL CHECKS OK."

Jacob P.

WASHER-TOPLOAD SAMSUNG WA52M7750AV/A4 INSTALLED NEW MAIN BOARD AND SUSPENSION RODS. CYCLE TESTED WITH LOAD. ALL CHECKS OK

Branden W.

Branden W.

Jacob P.

WASHER-FRONT LOA WHIRLPOOL WFW9640XW00 "CUSTOMER COMPLAINT OF UNIT LEAKING FROM DOOR SEAL. FOUND SMALL TEAR IN FRONT OF DOOR BOOT CAUSING LEAK. NEEDS NEW DOOR BOOT. SUBBD ONLINE FOR AUTH; rqstng P&A on 1 WP8182119 (bellow), warned against exceeding $250.00 pre-auth limit, states that autho needed"

Jacob P.

DRYER-ELECTRIC ADMIRAL ADE7005AYW CUSTOMER COMPLAINT THAT UNIT WILL NOT POWER ON. FOUND ONE LEG FROM POWER CORD TO DRYER BURNT UP CAUSING ONLY 120V TO UNIT. NEEDS NEW TERMINAL BLOCK AND POWER CORD. CUSTOMER TO SUPPLY POWER CORD.; ordrng 1 WP61923 (block- ter)

Jacob P.

OTHER KENMORE 59672003016 "INSTALLED PREVIOUSLY ORDERED ICE MAKER. RAN THROUGH TEST HARVEST, ALL CHEKCKS OK."

Jacob P.

WASHER-TOPLOAD KENMORE 11091278100 "CUSTOMER COMPLAINT OF LEAK UNDERNEATH UNIT. FOUND WORN SEALS IN WATER PUMP. REPLACED WATER PUMP. TEST CYCLED, ALL CHECKS OK. LEFT FAILED PART WITH CUSTOMER; used 1 WP3363394 (PUMP-WATER) from stock"

Jacob P.

WASHER-TOPLOAD LG WT7200CV "CUSTOMER COMPLAINT THAT UNIT WAS SHAKING AND BANGING AROUND A LOT. HAS USED IT SINCE THEN AND IT HAS RAN OKAY, BUT THIS ISN'T THE FIRST TIME IT'S HAPPENED, SO WOULD LIKE MACHINE CHECKED OUT. RAN THROUGH SPIN CYCLE, CHECKED SUSPENSION RODS, CHECKED ROTOR TIGHTNESS, TEST CYCLED WITH LOAD, ALL CHECKS OK. ADVISED CUSTOMER THAT IF MACHINE DOES GO OUT OF BALANCE, IT WILL TRY TO REBALANCE ITSELF, SO SHAKING CAN BE NORMAL."

Jacob P.

DRYER-ELECTRIC KENMORE 11061202011 "CUSTOMER COMPLAINT THAT DRYER TRIPS BREAKER UPON STARTUP. CYCLE TESTED DRYER, DRYER RUNNING FINE CURRENTLY. TESTED VOLTAGE TO UNIT, TESTED AMP DRAW, TESTED THROUGH ALL CYCLES, INSPECTED WIRE HARNESS FOR ANY BREAKS, ALL CHECKS OK. ADVISED CUSTOMER OF POSSIBLE WEAK BREAKER. ADVISED THEY WILL NEED AN ELECTRICIAN TO COME OUT AND INSPECT/REPLACE BREAKER. CALLED IN FOR AUTH. AUTH CODE CCCN3X332214."

josh.a@rpsrepair.com

RANGE WHIRLPOOL WFE515S0ES0 customer stated that when front right burner is used the breaker for the living room will trip. turned on all burners to high and bake element. unit never draws more thn 45 amps and never trips breaker. tried all burners individually with each running at about 12 amps. jiggled power cord and shook range and wiring with all elements on with no isssues. oven breaker is not tripping. ooven is on dedicated circuit and can not trip living room breaker. AHS will need to send an electrician.auth - 110abbl

josh.a@rpsrepair.com

WASHER-FRONT LOA MAYTAG MAH3000AWW "found wax motor of door lock not engaging spin switch causing no spin condition. needs new wax motor and spin engage switchauth - cccn3x3153b9resch for 3/14, 8-12; ordrng 1 WP22002119 (motor-wax) and 1 WP22002162 (switch-dor)"

josh.a@rpsrepair.com

DISHWASHER MAYTAG MDB4621AWW0 "installed door switch kit and latch parts, cycle tested, all checks good. unit no longer shuts off during cycle even if door is jostled."

josh.a@rpsrepair.com

RANGE WHIRLPOOL RF368LXPQ0 "installed element, cycle tested, all checks good. temps checks good."

josh.a@rpsrepair.com

DISHWASHER GE GDT565SSNSS "found unit stuck in control lock. deselected control lock, cycle tested, all checks good.drain hose needs to be hooked up underneath."

josh.a@rpsrepair.com

RANGE LG LDE3015ST/00 "installed surface element, pcb and element board. unable to test as customer has purchaced and installed a new oven and this unit is in garage. console has a crack down the middle of the display."

josh.a@rpsrepair.com

RANGE MAYTAG MER5755QAS "unit has a sticking relay on main control causing unit to not heat to proper temp. needs new control.advised customer to call in recall to AHS. advised customer once we receive recall we can get part ordered and get her rescheduled.; rqstng P&A on 1 WP5701M719-60 (CNTRL-ELEC), states that autho needed"

Branden W.

RANGE KENMORE n/a "COMPLAINT THAT START, STOP AND BROIL BUTTONS NOT WORKING. NEEDS NEW MAIN BOARD AND OVERLAY. UNABLE TO LOCATE MODEL NUMBER OR SERIAL PLATE. UNABLE TO REPAIR UNIT. COLLECTED 75.00 DEDUCTIBLE VIA CHECK. ORHP TO REPLACE RANGE. AUTH XLI693"

Branden W.

DRYER-ELECTRIC KENMORE 11069422801 "COMPLAINT THAT DRYER RUNS PAST CYCLE TIME AND DOES NOT HEAT PROPERLY. FOUND FAILED TIMER CONTACTS CAUSING UNIT TO NOT HEAT PROPERLY. DOOR CATCH IS BROKEN AND DOOR HINGES ARE WORN OUT CAUSING DOOR TO NOT CLOSE PROPERLY. ALSO FOUND WORN DRUM ROLLERS, BELT AND IDLER PULLEY.; rqstng P&A on 1 WPW10185976 (timer) and 1 279570 (catch door dryer) and 2 WPW10362431 (hinge)s and 1 341241 (belt,drive) and 1 WP691366 (pulley-idr) and 1 349241T (support,roller)"

josh.a@rpsrepair.com

WASHER-FRONT LOA SAMSUNG WV55M9600AV/A5 02 "found units controls unresponsive causing unit to be unusable. as per samsung, user interface boards will need to be replaced.advised customer part on backorder.subbe online foe auth; rqstng P&A on 1 DC92-01993A (display board) and 1 DC92-01992A (display board), warned against exceeding $250.00 pre-auth limit"

Branden W.

RANGE FRIGIDAIRE FGF348KCM COMPLAINT THAT OVEN TAKES AN HOUR TO HEAT. FOUND FAILED BAKE IGNITOR CAUSING UNIT TO NOT IGNITE. REPLACED IGNITOR. CYCLE TESTED. ALL CHECKS OK.; used 1 WB13K21 (OVEN IGNITER-12' LEAD W/NUTS) from stock

josh.a@rpsrepair.com

DRYER-ELECTRIC SAMSUNG DV48J7700EW/A2 01 "found unit had a melted idler pulley causing unit to not tumble. replaced idler pulley, cycle tested, all checks good.; used 1 DC93-00634A (IDLER ASSEMBLY) from stock"

josh.a@rpsrepair.com

WASHER-FRONT LOA SAMSUNG WA50F9A8DSP/A2 "unable to get unit to produce any abnormal noise. tested all functions of washer, all checks good."

josh.a@rpsrepair.com

DRYER-ELECTRIC WHIRLPOOL WED9200SQ1 "installed control, cycle tested, all checks good. unit now cycling heat normally."

josh.a@rpsrepair.com

DRYER-ELECTRIC SAMSUNG DV45H7000EW/A2 02 "found unit had a worn roller and seized idler pulley. replaced roller and idler, cycle tested, all checks good.auth - 3382656; used 1 DC93-00634A (IDLER ASSEMBLY), and 2 DC97-16782A (DRUM ROLLER) from stock"

Branden W.

WASHER-FRONT LOA WHIRLPOOL GHW9150PW0 F-02 (LONGDRAIN) ERROR CODE. NOT FINISHING CYCLE. FOUND DRAIN SUMP HAD SOCK IN IT CAUSING NO DRAIN. REMOVED SOCK. CYCLE TESTED. ALL CHECKS OK

Branden W.

RANGE JENN-AIR JES9800AAB INSTALLED PREV ORDERED CONTROL PANEL. CYCLE TESTED ALL BUTTONS. ALL CHECKS OK

Branden W.

DISHWASHER WHIRLPOOL WDF310PAAS4 NOT HEATING AND NOT WASHING WELL. FOUND A LOT OF SUDS IN DISHWASHER. ALSO FOUND OPEN HEATING ELEMENT CAUSING NO HEAT. NEEDS NEW ELEMENT. ADVISED TO RUN CLEAN CYCLES AND USE LESS DETERGENT.; ordrng 1 W10518394 (heater) and 2 WPW10503548 (retainer)s

josh.a@rpsrepair.com

DISHWASHER ELECTROLUX LGHD2433KM0 "in stalled control and door latch. cycle tested on normal with all options selected, ran for 30 minutes with no issues. customer stated unit would shut down after 10 minutes. all checks good."