Near Gig Harbor, WA 98335
Jacob P.
Job Details:
01/01/2021
DISHWASHER KENMORE 66513889K800
Customer concern of long delay between starting cycle and unit actually washing. Found dead spot on wash pump causing no start and control board sending intermittent voltage. Needs new wash pump and control board. Advised customer she will need to call in to Sears for repair service.
Near University Place, WA 98466
Jacob P.
Job Details:
01/01/2021
WASHER-TOPLOAD MAYTAG MVWB980BW0
"Installed previously ordered bleach dispenser. Test cycled, all checks ok. Left failed part with customer."
Near Tacoma, WA 98405
Jacob P.
Job Details:
01/01/2021
DISHWASHER WHIRLPOOL WDT970SAHV0
"Installed previously ordered door seal. Test cycled, all checks ok."
Near Graham, WA 98338
Jacob P.
Job Details:
01/01/2021
WASHER-TOPLOAD SAMSUNG WA48H7400AW/A2 02
"Installed previously ordered suspension rods. Test cycled with a load, all checks ok."
Near Graham, WA 98338
Branden W.
Job Details:
01/01/2021
WASHER-TOPLOAD MAYTAG MVWC565FW0
Installed new suspension rods previous tech ordered. Also found unit timing out in rinse cycle due to cold water pressure being too low causing long fill time. Cleaned inlet screen. Cycle tested with a load. All checks good.
Near Tacoma, WA 98408
Branden W.
Job Details:
01/01/2021
LAUNDRY CENTER KENMORE 41797822701
"Customer concern is that washer makes loud squealing noise when running and dryer takes numerous cycles to dry. Performed airflow test on dryer. No airflow. Removed vent from dryer. Tested good. Advised there is a blockage in vent to the outside. Found washer transmission bearings worm out causing squealing noise. Needs new transmission. ; ordrng 1 134735700 (h transmission) and 1 5303279394 (seal,tub) and 1 131545101 (trunnion) and 1 3204405 (outer tub bearing!wa) and 2 137539500 (bolt)s and 1 137107000 (plate)"
Near Eatonville, WA 98328
Branden W.
Job Details:
01/01/2021
WASHER-FRONT LOA LG WM4270HVA 01
Customer concern is that door boot came off and door holder plunger broke. Customer reinstalled boot but not outer clamp. Intalled outer door boot spring clamp. Installed new door holder. Cycle tested. All checks good. ; used 1 AGM73610701 (MAGNET HOLDER) from stock
Near Puyallup, WA 98374
Branden W.
Job Details:
01/01/2021
DISHWASHER FRIGIDAIRE FFBD2412SS0A
Customer concern is that dishwasher shuts off after about 10 minutes. Tested in normal cycle for 25 minutes. Advised that customer was likely running the rinse only cycle. Advised on proper cycle selection.
Near DuPont, WA 98327
Jacob P.
Job Details:
01/01/2021
DISHWASHER GE GDT695SSJ0SS
"Installed previously ordered control board. Test cycled, all checks ok."
Near Graham, WA 98338
Branden W.
Job Details:
01/01/2021
WASHER-TOPLOAD SAMSUNG WA48H7400AW/A2 02
Tech was assigned as a helper;
Near Tacoma, WA 98498
Jacob P.
Job Details:
01/01/2021
DISHWASHER KENMORE 66513763K600
"Installed previously ordered sump assy. Test cycled, all checks ok."
Near Puyallup, WA 98374
Branden W.
Job Details:
01/01/2021
WASHER-TOPLOAD SAMSUNG WA52M7750AV/A4
"Installed new wire harness, mems sensor and board. Cycle tested empty and with a load. All checks good. Secured drain hose in stand pipe with a zip tie."
Near Puyallup, WA 98373
Branden W.
Job Details:
01/01/2021
WASHER-FRONT LOA GE WSSH300G2WW
Installed new control board. Cycle tested. All checks good
Near Spanaway, WA 98387
Jacob P.
Job Details:
01/01/2021
DRYER-ELECTRIC WHIRLPOOL WED7300XW0
"Customer concern of AF error code, stated shoe got stuck in dryer that caused error. Found pulley and belt unmounted causing error. Remounted pulley and belt. Test cycled, all checks ok."
Near Eatonville, WA 98328
Jacob P.
Job Details:
01/01/2021
DRYER-ELECTRIC SAMSUNG DV438AER/XAA
"Came to install drum. Found drum worn through front drum retainer ring. Needs new retainer ring. Part is discontinued. AHS to supply parts. ; ordrng 1 DC97-10354A (Front retainer ring), states that autho needed"
Near Tacoma, WA 98445
Jacob P.
Job Details:
01/01/2021
RANGE MAYTAG MES5870AAQ
"Installed previously ordered temp probe. Test cycled, all checks ok."
Near Eatonville, WA 98328
Branden W.
Job Details:
01/01/2021
RANGE KITCHENAID KGRS505XSS01
Installed new gas valve manifold assembly. Cycle tested all burners. Bubble tested for leaks at manifold. No leaks. All ops good.
Near Lakewood, WA 98499
Jacob P.
Job Details:
01/01/2021
WASHER-TOPLOAD WHIRLPOOL LSR7233EQ0
"Installed previously ordered drain hose. Test cycled, all checks ok."
Near Tacoma, WA 98466
Jacob P.
Job Details:
01/01/2021
DRYER-ELECTRIC GE GFD14ESSNWW
"Concern of dryer noisy. Found left panel bent in causing drum to rub on panel. Advised manager of issue, they advised they will sell unit as is."
Near Tacoma, WA 98406
Branden W.
Job Details:
01/01/2021
DRYER-ELECTRIC SAMSUNG DV350AEW/XAA
Installed new drum and rear rollers. Vacuumed inside of dryer. Cycle tested. All checks good.
Near Tacoma, WA 98406
Branden W.
Job Details:
01/01/2021
DISHWASHER SAMSUNG DW80K5050USAA/ 01
Installed new door latch. Cycle tested. All checks good.
Near Sumner, WA 98390
Branden W.
Job Details:
01/01/2021
DISHWASHER SAMSUNG DW80M2020US/AA 00
Customer concern is that dishwasher stopped working again and normal flashes. Found inlet valve leaking causing leak sensor to be set off. Needs new inlet valve. Different leak source than previous service. Advised part shows back ordered. May take awhile to get. Needs authorization. ; ordrng 1 DD81-02265A (A/S-WATER VALVE)
Near Tacoma, WA 98405
Jacob P.
Job Details:
01/01/2021
RANGE FRIGIDAIRE FFEF3016USB
Installed previously ordered door glass. Cleaned out all broken glass. Checks ok.
Near Tacoma, WA 98403
Jacob P.
Job Details:
01/01/2021
WASHER-TOPLOAD AMANA NTW4516FW2
"Installed previously ordered suspension rods and capacitor. Test cycled, all checks ok."
Near Puyallup, WA 98374
Branden W.
Job Details:
01/01/2021
WASHER-FRONT LOA ELECTROLUX EFLS517SIW0
Customer concern is that washer leaks into lower drawer intermittently. Also smells like mold. Took front panel off. Found no signs of leak. Cycle tested numerous times. All ops as designed at this time. Advised that door boot and glass needs to be kept clean of debris to prevent leak from front door. Also advised to run clean washer cycle regularly Floor torn under feet prior to service.
Near Puyallup, WA 98375
Branden W.
Job Details:
01/01/2021
OVEN-WALL KITCHENAID KEBV208MSS03
Customer concern is that TouchPad wearing out and lower door does not fully closed. Advised TouchPad is NLA so it can not be replaced. Found lower door hinges over extended causing door to not close fully. Needs new door hinges. Next service 1/7 8-12; ordrng 1 WP9760579 (hinge right) and 1 WP9760574 (hinge left)
Near Tacoma, WA 98444
Jacob P.
Job Details:
12/17/2020
WASHER-FRONT LOA LG WM3360HVCA
"Customer concern of leak. Found bad seal in hot water inlet valve. Replaced valve. Test cycled, all checks ok. Left failed part with customer. ; used 1 5220FR2006H (INLET VALVE (HOT)) from stock"
Near Tacoma, WA 98407
Jacob P.
Job Details:
12/17/2020
WASHER-FRONT LOA FRIGIDAIRE ATF8000FS1
"Customer concern of unit always using hot water. Found supply line crossed on inlet valves. Swapped supply lines. Test cycled, all checks ok."
Near Puyallup, WA 98373
Branden W.
Job Details:
12/17/2020
WASHER-FRONT LOA GE GFWS1700H1WW
Installed new line filter kit. Cycle tested. All checks good.
Near Eatonville, WA 98328
Branden W.
Job Details:
12/17/2020
WASHER-TOPLOAD MAYTAG MVWB835DW0
Installed new gearcase and slider. Washplate and plate bolt did not ship in time for service. Was able to remove and reuse old washplate and bolt. Calibrated washer. Cycle tested with a load. All ops good.
Near Puyallup, WA 98371
Branden W.
Job Details:
12/17/2020
DISHWASHER SAMSUNG DW80F600UTS/AA
Installed new main board. Cycle tested in normal cycle. All checks good.
Near Bonney Lake, WA 98391
Branden W.
Job Details:
12/17/2020
WASHER-TOPLOAD MAYTAG MVWX655DW1
"Customer concern is that washer will not spin and makes noise. Found drive pulley, nut and belt came off. Belt wrapped around motor pulley melting it. Also found worn basket hub causing basket wobble. Needs new motor, belt, pulley kit, shield and hub. Advised floor under washer is damaged from washer failure. Declined to repair at this time."
Near Gig Harbor, WA 98332
Jacob P.
Job Details:
12/17/2020
OVEN-WALL n/a
"Customer concern of lower oven and upper oven not heating. Found lower oven bake element broken and upper oven elements not receiving voltage. Needs new lower oven bake element and control. No model and serial tag. Unable to research parts. Called into AHS, AHS putting machine into replacement options. Auth code 90tlcm."
Near Puyallup, WA 98374
Branden W.
Job Details:
12/17/2020
DISHWASHER FRIGIDAIRE FFBD2412SS0A
Customer concern is that dishwasher stopped draining. Put into drain upon arrival. Unit drained. Cycle tested pump x10. Ran several rinse cycles. Cleaned filters. All ops good at time of service. Advised to call if issues returns.
Near Fox Island, WA 98333
Jacob P.
Job Details:
12/17/2020
WASHER-FRONT LOA WHIRLPOOL WFW5090GW
"Customer concern of unit not starting and f20 code. F20 error is ACU AP and heater failure. Per whirlpool tech sheet, needs new ACU and heater. ; ordrng 1 W11371719 (CCU) and 1 W10847365 (Heater)"
Near Gig Harbor, WA 98335
Jacob P.
Job Details:
12/17/2020
DRYER-ELECTRIC AMANA NED4655EW1
"Customer concern of dryer not starting. Found open thermal fuse causing no power. Replaced thermal fuse. Test cycled, unit now starts. Ran air flow test, failed. Advised customer that vent needs to be cleaned before using the machine or failure will happen again. ; used 1 WP3392519 (Thermal fuse) from stock"
Near Tacoma, WA 98404
Jacob P.
Job Details:
12/17/2020
WASHER-FRONT LOA WHIRLPOOL WTW5000DW2
"Customer concern of unit not agitating. Found actuator not shifting between spin and agitate. Replaced actuator. Test cycled, all checks ok. ; used 1 WPW10006355 (ACTUATOR) from stock"
Near DuPont, WA 98327
Jacob P.
Job Details:
12/17/2020
DISHWASHER WHIRLPOOL DU1055XTVB0
Customer concern of unit leaking. Found torn door seal causing leak. No signs of water underneath unit. Needs new door seal. ; ordrng 1 W10542314 (Door seal)
Near Gig Harbor, WA 98332
Jacob P.
Job Details:
12/17/2020
WASHER-FRONT LOA LG WM9000HVA
"Customer concern of unit not draining. Found in impeller detached from drain pump causing no drain. Replaced drain pump. Test cycled, all checks ok. ; used 1 4681EA2001T (Drain pump) from stock"
Near Graham, WA 98338
Branden W.
Job Details:
12/17/2020
DISHWASHER SAMSUNG DW80H9970US/AA
"Dishwasher water wall assembly removed prior to service. Customer concern is that dishwasher produces 7E (water wall motor) error. Previous company replaced water wall motor and slide assembly. Wrong parts possibly installed. Needs new water wall motor, slide, vane and pcb. NEEDS AUTH; ordrng 1 DD97-00204C (ASSY MOTION) and 1 DD97-00318B (ASSY VANE) and 1 DD97-00216A (ASSY COVER NOZZLE) and 1 DD97-00477A (ASSY PCB)"
Near Gig Harbor, WA 98332
Jacob P.
Job Details:
12/17/2020
DISHWASHER KENMORE 66514793N511
"Performed pm check on dishwasher, all checks ok."
Near Eatonville, WA 98328
Branden W.
Job Details:
12/17/2020
DRYER-ELECTRIC GE GFDN240EL1WW
Customer concern is that power button broke and dryer will not power on. Found power button broke off console. Needs new console and badge. Next appointment 12/18 8-12. Advised parts may not be in before we close for the week. ; ordrng 1 WE19M1687 (DRYER CONTROL PANEL ASSEMBLY - WHITE) and 1 WE19M1624 (GE BADGE - GRAY)
Near Lakewood, WA 98498
Jacob P.
Job Details:
12/17/2020
RANGE MAYTAG MER5770AAW
"Customer concern of front right element not regulating temps, front left element hot indicator light always on, hot indicator light is very dim, oven cavity bulb is out and inner door glass is broken. Customer also stated that glass top must be cleaned after every use. Advised customer that glass top issue is cosmetic and not a mechanical failure. Found shorted infinite switch not regulating temps for front right burner, shorted front left burner causing hot indicator light to always stay on, and cavity bulb burnt out. Needs new infinite switch, front left burner, hot indicator light, light bulb and inner door glass. Infinite switch and hot surface light are discontinued, AHS to supply parts. ; ordrng 1 74002144 (Infinite switch) and 1 8009 (Light bulb) and 1 W10823704 (Surface element) and 1 74003589 (Hot surface light) and 1 74003645 (Inner door glass)"
Near Lakewood, WA 98498
Jacob P.
Job Details:
12/17/2020
RANGE WHIRLPOOL RS630PXK -2
Customer concern that knob for surface element is stripped out. Needs new knob. Ship d2c.; ordrng 1 WP330190 (Knob)
Near Lakewood, WA 98499
Jacob P.
Job Details:
12/17/2020
DRYER-ELECTRIC WHIRLPOOL LEC7858AN1
Customer concern of unit not starting. Found timer with bad contacts causing no start. Needs new timer. ; ordrng 1 WP3397273 (Timer)
Near Sumner, WA 98391
Branden W.
Job Details:
12/17/2020
RANGE KENMORE 3627391591
Customer concern is that front left burner will not ignite and bake does not operate. Found failed burner head causing burner to not light. Found bake ignitor only draws 2.3 amps. Should be 2.5 to 3.0 needs new bake ignitor and burner head. ; ordrng 1 WB29K25 (BRNR HEAD LG) and 1 WB2X9154 (OVEN IGNITER)
Near Eatonville, WA 98328
Branden W.
Job Details:
12/17/2020
WASHER-TOPLOAD KENMORE 11031633611
Performed PM check. All checks good.
Near Buckley, WA 98321
Branden W.
Job Details:
12/17/2020
DRYER-ELECTRIC HOTPOINT HTDX100EM7WW
Customer concern is that dryer does not turn on. Found stripped timer knob causing unit to not run. Needs new timer knob. Sending part to customer. ; ordrng 1 WE1M652 (DRYER TIMER KNOB)
Near University Place, WA 98466
Jacob P.
Job Details:
12/17/2020
RANGE LG LRG3193BD/00
"Installed previously ordered main control. Test cycled, all checks ok."
Near Spanaway, WA 98387
Branden W.
Job Details:
12/17/2020
WASHER-FRONT LOA KENMORE 11047789701
Performed PM check. All checks good.
Near Tacoma, WA 98445
Jacob P.
Job Details:
12/17/2020
RANGE MAYTAG MES5870AAQ
"Customer concern that outside of baked goods are coming out hard and the inside aren't cooked at all. Test cycled temps. As temps increase, actual oven temps become increasingly lower. Needs new temp probe. Collected $75 deductible via check. ; ordrng 1 12001656 (Temp probe)"
Near Lakewood, WA 98498
Jacob P.
Job Details:
12/17/2020
RANGE KENMORE 79690939600
Customer concern of no surface elements regulating temps. Needs new infinite switches. Collected $75 deductible via credit card. ; ordrng 2 316436001 (Infinite switch (L))s and 2 316436000 (Infinite switch (s))s
Near Lakewood, WA 98498
Jacob P.
Job Details:
12/17/2020
DISHWASHER KENMORE 66513749K601
"Customer concern of clean light flashing, unable to start cycle. Found clean light flashing 7 times indicating a heat circuit error. Found broken heating element causing error. Needs new heating element. Advised customer part is out of stock and may take awhile to arrive. ; ordrng 1 W10518394 (Heating element)"
Near Tacoma, WA 98405
Jacob P.
Job Details:
12/17/2020
WASHER-FRONT LOA MAYTAG MHW5630HW0
"Customer concern of unit not draining. Found debris in drain pump causing no drain. Removed debris. Test cycled, unit now drains. While assembling, found hole in left slide of door boot causing small leak. Needs new door boot. Collected $75 deductible via check. ; ordrng 1 W11314648 (Door boot)"
Near Tacoma, WA 98445
Jacob P.
Job Details:
12/17/2020
RANGE GE JBP23DR2WW
"Customer concern that temps are too low and 'increase' button is hard to press. Tested temp probe ohms, in range. Checked bake and broil elements, good continuity. Test cycled temps, set at 300, oven temps at 245. Tested heat cycles, unit reheats. Needs new control board. ; ordrng 1 WB27T11312 (Control board) and 1 WB27T11014 (Overlay)"
Near Spanaway, WA 98387
Jacob P.
Job Details:
12/17/2020
DISHWASHER FRIGIDAIRE FDB4050LHC1
"Customer concern of loud noise throughout the cycle and control panel is sometimes unresponsive. Found wash pump has bad bearing causing loud sound and control panel buttons very hard to press. Needs new wash pump and control panel. Control panel is factory order part, advised customer it may take awhile to arrive. ; ordrng 1 154639212 (Control panel) and 1 154859201 (Wash pump)"
Near Lakewood, WA 98499
Jacob P.
Job Details:
12/17/2020
RANGE SAMSUNG NX58M6850SG/AA
"Customer concern of intermittent C-A2 error (cooling fan error). Test cycled fan, fan turns on. Inspected fan, found fan gummed up causing intermittent starting. Needs new cooling fan. Advised customer that part is special order and may take awhile to arrive. ; ordrng 1 DG94-01199A (Cooling fan)"
Near Gig Harbor, WA 98332
Jacob P.
Job Details:
12/17/2020
RANGE KITCHENAID KSEG950ESS1
"Customer concern of F9E0 error (mis wired error). Checked main control power and display, checks ok. Checked power cord and terminal block, checks ok. Needs new control board. Advised customer part is out of stock and may take awhile to arrive. ; ordrng 1 W11100515 (Control board)"
Near Tacoma, WA 98409
Jacob P.
Job Details:
12/17/2020
DISHWASHER FRIGIDAIRE LFID2426TF4A
Customer concern of unit not powering on. Found good voltage to ui board. Also found bad contacts in door latch. Needs new ui board and door latch. ; ordrng 1 5304518467 (Ui board) and 1 5304516818 (Door latch)
Near Graham, WA 98338
Jacob P.
Job Details:
12/17/2020
WASHER-TOPLOAD SAMSUNG WA48H7400AW/A2 02
"Customer concern of unit going out of balance every cycle, no matter the load size. Found worn suspension rods causing machine to go out of balance. Needs new suspension rods. ; ordrng 4 DC97-05280S (Suspension rods)s"
Near Eatonville, WA 98328
Branden W.
Job Details:
12/17/2020
RANGE KITCHENAID KGRS505XSS01
Customer concern is that several burners do not completely stop gas flow. Front panel removed prior to service. Found left front valve bent causing gas to constantly flow. Needs new gas valve. Gas to unit left off. Collected 75.00 deductible via check. ; ordrng 1 WPW10204705 (manifold)
Near University Place, WA 98466
Jacob P.
Job Details:
12/17/2020
WASHER-TOPLOAD MAYTAG MVWB980BW0
Customer concern of unit leaking in delicate and clean washer cycle. Found hose to bleach dispenser cracked causing leak. Needs new bleach dispenser. ; ordrng 1 WPW10554110 (Bleach dispenser)
Near Eatonville, WA 98328
Branden W.
Job Details:
12/17/2020
DRYER-ELECTRIC GE GFD49ERSK0WW
"Customer concern is that dryer shuts down after a few minutes of running and makes noise. Found drum rollers worn causing noise. Also found broken moisture sensors and front grill. Needs new rollers, grill and sensors. ; ordrng 6 WE03X10016 (roller asm wheel)s and 1 WE18X25560 (grill assembly) and 1 WE01X22114 (rod sensor) and 1 WE01X22074 (rod sensor)"
Near Orting, WA 98360
Branden W.
Job Details:
12/17/2020
WASHER-TOPLOAD MAYTAG MVWX500XW0
Customer concern is that washer will not spin and makes noise. Found stripped hub causing basket to not spin with transmission. Found transmission making grinding noise. Needs new hub and transmission. Parts are factory backorder. Sears to supply parts. ; ordrng 1 W10324651 (hub) and 1 W11132267 (gearcase)
Near Tacoma, WA 98405
Jacob P.
Job Details:
12/17/2020
DISHWASHER WHIRLPOOL WDT970SAHV0
Customer concern of door seal coming out whenever the door is opened. Found worn door seal not seating properly. Needs new door seal. ; ordrng 1 W11177741 (Door seal)
Near Puyallup, WA 98373
Branden W.
Job Details:
12/10/2020
WASHER-FRONT LOA SAMSUNG WF363BTBEUF/A2
Customer concern is that washer will walk and bangs around in spin cycle. Cycle tested. Found washer walking because of debris under front leveling legs. Cleaned under front legs. Leveled washer. Cycle tested with a load of towels. Washer operating as designed. No mechanical failures found. Collected 75.00 deductible via card
Near Spanaway, WA 98387
Nick R.
Job Details:
12/10/2020
DRYER-ELECTRIC SAMSUNG DV42H5000EW/A3 01
"Customer concern that dryer makes a lot of noise. Found a worn idler pulley causing dryer to make noise, needs new idler pulley. Installed new idler pulley cycle tested all checks good.; used 1 DC93-00634A (IDLER ASSEMBLY) from stock"
Near Tacoma, WA 98409
Jacob P.
Job Details:
12/10/2020
DISHWASHER SAMSUNG DW80K5050UG/AA 03
"Customer concern of not being able to change or start cycle. Found control panel locked. Unlocked control panel. Test cycled, all checks ok. Advised customer of how to lock and unlock control panel."
Near Tacoma, WA 98445
Branden W.
Job Details:
12/10/2020
WASHER-TOPLOAD MAYTAG MVWB955FW1
Imstalled new lid lock. Cycle tested x10. All ops good.
Near Lakewood, WA 98498
Nick R.
Job Details:
12/10/2020
DRYER-ELECTRIC MAYTAG MEDB850WQ0
"Customer concern that dryer doesn't get the clothes dry . Found the bolt to the blower wheel came off , causing no airflow in dryer, reattach bolt with lock tight cycle tested all checks good."
Near Tacoma, WA 98424
Nick R.
Job Details:
12/10/2020
DRYER-ELECTRIC LG DLE3500W
"Customer concern that clothes are not fully drying. Found the dryer in eco mode, also found the vent had an excessive amount of bends, advised Custer of the eco mode and showed her how to switch it off, tested airflow and temps both came back in range, dryer works as intended."
Near Graham, WA 98338
Nick R.
Job Details:
12/10/2020
DRYER-ELECTRIC SAMSUNG DV45K6500EV/A3
Installed new steam assy cycle tested all checks good
Near University Place, WA 98466
Jacob P.
Job Details:
12/10/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0
"Customer concern of unit not draining. Found debris inside drain hose causing no drain. Removed debris. Test cycled, all checks ok."
Near DuPont, WA 98327
Jacob P.
Job Details:
12/10/2020
WALL OVEN KITCHENAID KEBC278KSS03
Customer concern of loud sound after oven shuts off. Found cooling fan with bad bearing causing sound. Needs new cooling fan. ; ordrng 1 WPW10016550 (Cooling fan)
Near Lake Tapps, WA 98391
Branden W.
Job Details:
12/10/2020
RANGE JENN-AIR JES9800AAW
Customer concern that oven does not get to temp and front right burner not working properly. Found open bake element causing unit to not heat properly. Unable to find any issue with burner. Ordering new bake element. Next appointment 12/16 10-2; ordrng 1 WP74010750 (element)
Near Tacoma, WA 98406
Nick R.
Job Details:
12/10/2020
DRYER-ELECTRIC SAMSUNG DV42H5200EP/A3
Customer concern that dryer throws a he error code. Found the heating element shorted causing the he error code. Needs new heating element. ; ordrng 1 DC97-14486A (Heating element)
Near Milton, WA 98354
Branden W.
Job Details:
12/10/2020
DISHWASHER GE FDB1050REC0
"Customer concern is that dishwasher has to be power cycled at breaker to run a load. Found door switch contacts stuck causing unit to not reset when door is opened. Also found broken spring and link on left side causing door to fall open. Needs new latch, spring and link. Next appointment 12/17 8-12; ordrng 1 A00099902 (latch) and 1 154430501 (spring,door) and 1 154325201 (linkage)"
Near Graham, WA 98338
Nick R.
Job Details:
12/10/2020
WASHER-TOPLOAD MAYTAG MVWC565FW0
"Customer concern that clothes are not being spun out all the way. Found worn suspension rods causing washer not to complete a spin cycle, needs new suspension rods advised customer that parts are out of stock.; ordrng 1 W11130362 (SUSPENSION)"
Near Puyallup, WA 98375
Jacob P.
Job Details:
12/10/2020
DISHWASHER WHIRLPOOL WDT710PAYB3
"Customer concern of unit not washing. Found impeller separated from wash pump causing no wash. Needs new wash pump. Part out of stock, Ahs to supply parts. ; ordrng 1 WPW10510666 (Wash pump)"
Near Tacoma, WA 98409
Jacob P.
Job Details:
12/10/2020
DISHWASHER GE GDF530PGM0WW
"Installed previously ordered slide and roller assy. Test cycled, all checks ok."
Near Orting, WA 98360
Branden W.
Job Details:
12/10/2020
WASHER-TOPLOAD FRIGIDAIRE FFTW4120SW1
Customer concern is that washer leaked water. Then didn't for about 10 loads. Then leaked again. Cycle tested washer several times. No leaks. Checked all hoses and connections. No signs of leak. Did find fabric softener dispenser not draining. Cleaned dispenser. Advised to monitor and call if issue returns.
Near Tacoma, WA 98498
Branden W.
Job Details:
12/10/2020
RANGE SAMSUNG NX58F5500SS/AA
Customer concern is that the number pad and start button does not work. Found corrosion on ribbon cable to main board. Needs new TouchPad and bracket. Unit working at this time. Declined to repair at this time.
Near Auburn, WA 98002
Branden W.
Job Details:
12/10/2020
DISHWASHER MAYTAG MDB7749SBM3
Installed new console. Cycle tested. All checks good.
Near Enumclaw, WA 98022
Jacob P.
Job Details:
12/10/2020
WASHER-TOPLOAD MAYTAG MVWB765FW0
"Installed previously ordered transmission. Test cycled, all checks ok."
Near Tacoma, WA 98408
Branden W.
Job Details:
12/10/2020
RANGE SAMSUNG NE58K9560WS/AA
"Installed new board, sensor and burner. Cycle tested. All checks good. Customer stated warming drawer stopped working. Found burnt terminal/wire at element. Replaced wire and terminal. Cycle tested. All checks good."
Near Puyallup, WA 98375
Nick R.
Job Details:
12/10/2020
DRYER-ELECTRIC SAMSUNG DVE50M7450W
"Customer concern that dryer doesn't dry. Found an open heating element causing dryer not to heat needs new heating element, installed new heating element cycle tested all checks good ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock"
Near Buckley, WA 98321
Nick R.
Job Details:
12/10/2020
DRYER-ELECTRIC MAYTAG MEDB955FC1
Installed new drum gasket cycle tested all checks good advised customer not to use for 2 hours to let glue dry
Near Tacoma, WA 98402
Branden W.
Job Details:
12/10/2020
DISHWASHER KITCHENAID KDTE204DSS1
Customer concern is that dishwasher leaked suds and water. Cycle tested dishwasher. Found suds build up in dishwasher. Found rinse agent dispenser set on max. This is likely cause of too many suds and caused leak. Set to lowest setting. Advised to call if issue persists. Found no mechanical issues with dishwasher.
Near Puyallup, WA 98375
Branden W.
Job Details:
12/10/2020
DRYER-ELECTRIC LG DLE1101W
Customer concern is that dryer does not heat and produces NP (no power) error. Found L1 with 0VAC. L2 has 120VAC. Found burn spots on power plug. Advised that an electrician is needed. Left dryer unplugged. NO CHARGE.
Near Puyallup, WA 98374
Branden W.
Job Details:
12/10/2020
DRYER-ELECTRIC ROPER RED4516FW0
"Customer concern is that dryer does not dry the clothes and timer does not stop dryer on timed dry setting. Found blower wheel stripped on motor shaft causing no airflow and clothes to not dry. Also found failed timer contacts. Needs new motor, blower wheel and timer. Motor is factory back ordered with no ETA. NEEDS AUTH. ; ordrng 1 W10857612 (timer) and 1 279827 (motor!dryer) and 1 WP694089 (wheel)"
Near Tacoma, WA 98445
Branden W.
Job Details:
12/10/2020
WASHER-FRONT LOA SAMSUNG WV55M9600AW/A5 01
Customer concern is that washer is still producing 3C error in spin cycle. Previous company replaced a main board and sensor. Found 3C2 error stored. Needs new motor inverter board and hall sensor. AUTH NEEDED. ; ordrng 1 DC92-01531C (Inverter board) and 1 DC31-00098A (ASSY HALL SENSOR)
Near Steilacoom, WA 98388
Jacob P.
Job Details:
12/10/2020
DRYER-ELECTRIC WHIRLPOOL WED6400SB1
"Customer concern of unit taking multiple cycles to dry loads. Performed air flow test, passed. Test cycled temps, 105-195. Cleaned and calibrated moisture sensors. Advised customer to use timed dry when running mixed loads. Machine functioning as designed at this time."
Near Enumclaw, WA 98022
Jacob P.
Job Details:
12/10/2020
COOKTOP JENN-AIR 89890
Replacing drip pans. Shipping direct to customer.; ordrng 1 715878 (8'drip pan) and 1 715877 (6' drip pan)
Near Tacoma, WA 98408
Jacob P.
Job Details:
12/10/2020
RANGE SAMSUNG NE58K9560WS/AA
Tech was assigned as a helper;
Near Tacoma, WA 98406
Branden W.
Job Details:
12/10/2020
DISHWASHER SAMSUNG DW80K5050USAA/ 01
Customer concern is that dishwasher door will not latch. Found latch stuck in latched position. Reset latch. Needs new latch assembly. Part is back ordered. ; ordrng 1 DD81-02132A (Door. Latch)
Near Graham, WA 98338
Branden W.
Job Details:
12/10/2020
DISHWASHER WHIRLPOOL WDF520PADB7
"Customer concern is that dishwasher does not wash. Found failed wash pump causing no wash. Also found error for float switch open. Float checks good. Needs new wash pump, grommet and main control. Pump shows as back ordered. ; ordrng 1 W10879262 (pump motor) and 1 WPW10538166 (grommet) and 1 W10906426 (cntrl-elec)"
Near Bonney Lake, WA 98391
Branden W.
Job Details:
12/10/2020
RANGE WHIRLPOOL KGSA906PSS00
Customer concern is that the off button does not work. Range is in garage with no gas supply. Unable to do full function test. Found off button does not respond. Needs new membrane pad. Orderer new membrane. Part is manufacturer order. ; ordrng 1 WP9756559ES (swtch-memb)
Near Tacoma, WA 98405
Branden W.
Job Details:
12/10/2020
DISHWASHER SAMSUNG DW80F600UTS/AA 01
Customer concern is that dishwasher door does not latch. Found latch stuck in closed position. Reset latch. Orderimg new door latch. Next appointment 12/16 8-12; ordrng 1 DD81-01629A (A/S-SWITCH DOOR LOCK)
Near Gig Harbor, WA 98332
Branden W.
Job Details:
12/10/2020
DISHWASHER FRIGIDAIRE FGHD2472PF0A
Customer concern is that dishwasher leaks during cycle. Found drain hose cracked at wall drain drain connection causing leak. Ordering new drain hose. Collected 75.00 deductible via card. Next appointment 12/17 10-2; ordrng 1 5304494062 (Drain hose)
Near Gig Harbor, WA 98332
Branden W.
Job Details:
12/10/2020
WALL OVEN GE JT965S0K4SS
Customer concern is that display for wall oven is dead and can not see Temps selected. Found failed control. Ordering new control. Next appointment 12/17 10-2; ordrng 1 WB27T10566 (OVEN CONTROL W/HARNESS)