Near Sumner, WA 98391
Nick R.
Job Details:
11/03/2020
WASHER-FRONT LOA SAMSUNG WF448AAW/XAA 01
Customer concern that washers door lock screws keep falling out. Found door lock striped causing door lock to become loose. Needs new door lock. Installed new door lock cycle tested all checks good ; used 1 DC64-00519B (Door lock) from stock
Near Buckley, WA 98321
Nick R.
Job Details:
11/03/2020
DRYER-ELECTRIC GE GTD65EBSJ3WS
Customer concern that dryer won't start or anything no lights or nothing. Found an open safety fuse in the dryer and found a control with bad contacts cause dryer not to start needs fuse and control board. ; ordrng 1 WE4M398 (Inlet control thermistor) and 1 WE04X29097 (Control board)
Near Edgewood, WA 98371
Nick R.
Job Details:
11/03/2020
WASHER-FRONT LOA SAMSUNG WF42H5000AW
"Customer concern that washer is very loud in the spin cycle. Found washer with a bad bearing causing a lot of noise in the spin cycle. Needs new drum assy, outer tub, and shocks ; ordrng 1 DC97-17037E (Drum assy) and 1 DC97-19636A (Outer tub) and 2 DC66-00470A (Shocks)s"
Near University Place, WA 98466
Jacob P.
Job Details:
10/30/2020
WASHER-FRONT LOA FRIGIDAIRE FAFS4474LR0
"Customer concern of unit pausing, unable to start cycle. Found door lock not engaging causing unit unable to start. Needs new door lock.; ordrng 1 131763256 (Door lock)"
Near Graham, WA 98338
Nick R.
Job Details:
10/30/2020
WASHER-FRONT LOA LG WM5000HVA
Customer concern that washer door seal is damaged. Found door boot worn also found that the left side spring has broken. Needs new springs and door boot.; ordrng 2 4970FR2084Z (Springs)s and 1 MDS64934202 (Door boot)
Near Puyallup, WA 98375
Branden W.
Job Details:
10/30/2020
DISHWASHER FRIGIDAIRE FGCD2444SA1A
Customer concern is that dishwasher does not clean well. Found incoming water Temps about 10deg bellow minimum of 120 degrees. Also found lower wash arm broken and melted causing poor spray pattern. Needs new wash arm. Found no other issues with dishwasher. Advised that 120deg Temps are minimum needed for proper cleaning results. Collected 75.00 deductible via card. Auth needed. ; ordrng 1 5304506660 (spray arm)
Near Orting, WA 98360
Nick R.
Job Details:
10/30/2020
DISHWASHER GE GSD5960G02SS
"Customer concern that dishwashers door keeps falling down. Found the right link henge arm broken, needs new link henge.; ordrng 2 WD14X10009 (Link henge arm)s"
Near Bonney Lake, WA 98391
Branden W.
Job Details:
10/30/2020
WASHER-FRONT LOA FRIGIDAIRE BTF2140ES0
Customer concern is that washer will not operate. Found motor hall sensor unplugged at motor controller causing washer to not operate. Also found broken shocks. Plugged hall sensor in. Needs new shocks. Next appointment 11/4 10-2; ordrng 1 5304485917 (shock absorber kit)
Near Spanaway, WA 98387
Nick R.
Job Details:
10/30/2020
DRYER-ELECTRIC SAMSUNG DV42H5200EF/A3
"Customer concern that dryer is making a lot of noise . Found dryer with a worn roller causing a lot of noise, needs new back roller. Installed new back roller cycle tested all checks good ; used 1 DC97-16782A (DRUM ROLLER) from stock"
Near Puyallup, WA 98375
Nick R.
Job Details:
10/30/2020
OTHER KENMORE 25360412410
Preformed pm check cycle tested all checks good
Near Puyallup, WA 98371
Nick R.
Job Details:
10/30/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0
"Customer concern that dishwasher doesn't wash. Found the dishwasher with a failed wash pump. Tested voltage to wash pump (120v) causing the dishwasher not to clean the dishes, needs new wash pump. Advised customer that the part is out of stock . ; ordrng 1 W11084656 (Motor pump)"
Near Tacoma, WA 98404
Nick R.
Job Details:
10/30/2020
RANGE AMANA AER5830VAB 1
Customer concern that front right burner stays on high even when on low. Found the front right infinite switch with worn contacts causing the burner to always be on high. Needs new infinite switch. ; ordrng 1 WP3149404 (Infinite switch)
Near Tacoma, WA 98444
Branden W.
Job Details:
10/30/2020
DISHWASHER SAMSUNG DW80N3030US/AA 00
Customer concern is that dishwasher does not operate. Unable to verify no operation. Found toys and hot wheels in dishwasher. Also found dishwasher unleveled. Front is about 3 inches too low. Dishwasher not mounted to counter. Leveled dishwasher. Test cycled x3. All ops good. Advised dishwasher should be secured to counter/cabinet.
Near Buckley, WA 98321
Nick R.
Job Details:
10/30/2020
RANGE SAMSUNG NE59N6630SG/AA
Customer concern that both front burns are always on high. Could not verify customer concern cycle tested both burners multiple times. Both burners cycled down in temperature as they should.
Near Lakewood, WA 98498
Jacob P.
Job Details:
10/30/2020
DISHWASHER FRIGIDAIRE FGID2466QD2A
Needs spray arm
Near Puyallup, WA 98371
Branden W.
Job Details:
10/30/2020
WASHER-FRONTLOAD LG n/a
Customer concern is that washer leaks. Found hot water hose leaking at inlet valve. Inlet valve threads stripped causing leak. Replaced valve. Installed customer provided braided hose. Cycle tested. No other leaks found. ; used 1 5220FR2006H (INLET VALVE (HOT)) from stock
Near Lakewood, WA 98498
Jacob P.
Job Details:
10/30/2020
DISHWASHER FRIGIDAIRE FGID2466QD2A
"Installed previously ordered control board, display boards and door seal. Test cycled, all checks ok."
Near Spanaway, WA 98387
Jacob P.
Job Details:
10/29/2020
DRYER-ELECTRIC SAMSUNG DV45H7000EW/A2
"Customer concern of unit vibrating. Found lint build up in blower housing and seized idler pulley. Cleaned lint out and replace idler pulley. Test cycled, all checks ok. ; used 1 Dc93-00634a (Idler pulley) from stock"
Near DuPont, WA 98327
Nick R.
Job Details:
10/29/2020
OTHER WHIRLPOOL GB2SHKXLT01
Preformed pm check cycle tested all checks good
Near Puyallup, WA 98375
Jacob P.
Job Details:
10/29/2020
WALL OVEN KENMORE 79042003605
"Installed new display board. Calibrated and cycle tested, all checks ok."
Near Tacoma, WA 98443
Branden W.
Job Details:
10/29/2020
WASHER-FRONT LOA SAMSUNG WF45K6200AW/A2 11
"Installed new stator, rotor, inverter board and door boot spring. Recallibrated. Cycle tested. All checks good."
Near Tacoma, WA 98404
Jacob P.
Job Details:
10/29/2020
RANGE WHIRLPOOL WFE540H0ES0
"Installed previously ordered bake element. Test cycled, all checks ok."
Near Tacoma, WA 98407
Jacob P.
Job Details:
10/29/2020
DRYER-ELECTRIC LG DLE1101W
"Installed previously ordered control board. Test cycled, all checks ok."
Near Lakewood, WA 98498
Jacob P.
Job Details:
10/29/2020
RANGE MAGIC CHEF CER1160AAH
"Installed previously ordered thermostat. Test cycled, all checks ok."
Near Buckley, WA 98321
Branden W.
Job Details:
10/29/2020
WASHER-FRONT LOA SAMSUNG WF45M5500AZ/A5
"Installed new shocks, mems sensor, hall sensor and inverter board. Recalibrated. Cycle tested with a load of towels. All checks good."
Near Tacoma, WA 98408
Jacob P.
Job Details:
10/29/2020
DISHWASHER FRIGIDAIRE FBD2400KW5B
"Customer concern of unit overflowing when using sink. Customer advised that garbage disposal isn't working and sink backs up when dishwasher drains. Found no high loop installed under sink. Found drain hose is aftermarket and is not flexible. Installed high loop as good as possible, test cycled machine. Machine functioning as designed. Advised customer that dishwasher is overflowing due to plumbing issue and they'll need a plumber to fix."
Near Spanaway, WA 98387
Branden W.
Job Details:
10/29/2020
WASHER-TOPLOAD SAMSUNG WA50R5400AV/US 02
Customer concern is that washer goes out of balance and produces UR (unbalanced) error no matter the load. Cycle tested with small load of towels. Found worn suspension rods causing tub to bounce and go out of balance. Needs new suspension rods. ; ordrng 4 DC97-16350U (ASSY DAMPER)s
Near Bonney Lake, WA 98391
Nick R.
Job Details:
10/29/2020
WASHER-TOPLOAD LG WT7200CW
"Customer concern that washer will not turn on at all, found the washers control board fails to store power causing washer not to power on. Needs new control board. ; ordrng 1 Ebr81634305 (Control board)"
Near Enumclaw, WA 98022
Nick R.
Job Details:
10/29/2020
WASHER-TOPLOAD MAYTAG MVWB765FW0
Preformed pm check found washer has a bad bearing in the transmission causing a loud sound in the spin cycle. Needs new transmission. Advised customer part is out of stock and they will need to move the washer to another location for us to service. ; ordrng 1 W10811956 (Gear case)
Near Buckley, WA 98321
Nick R.
Job Details:
10/29/2020
WASHER-FRONT LOA SAMSUNG WF45M5500AZ/A5
Tech was assigned as a helper;
Near Puyallup, WA 98375
Jacob P.
Job Details:
10/29/2020
WASHER-TOPLOAD MAYTAG MAV7657EWQ
Customer concern of unit not powering on. Good voltage to machine. Found bad contacts in lid switch causing no operation. Needs new lid switch. ; ordrng 1 WP22003804 (Lid switch)
Near Lake Tapps, WA 98391
Branden W.
Job Details:
10/29/2020
WASHER-FRONT LOA MAYTAG MHW5630HW0
Customer concern is that washer will not start a cycle. Found HMI unresponsive. Per Whirlpool TSB software in ACU has been updated to solve issue of washer not powering on or not starting. Need to test in service mode to determine if its ACU or HMI failure. Unable to access service mode as buttons are unresponsive. Needs new HMI and ACU. ; ordrng 1 W11322901 (ACU BOARD) and 1 W11322901 (Console)
Near Puyallup, WA 98374
Nick R.
Job Details:
10/29/2020
DISHWASHER KENMORE 58716253400
"Customer concern that dishwasher spray arm came off and was burned buy the heating element also top rack is broken. Found the lower spray arm, trap, and rack stops broken. Causing the dishwasher to not clean the dishes, and the top rack keeps falling. Needs lower spray arm, trap, and 4 racks stops.; ordrng 1 5304517203 (Lower spray arm) and 1 154252701 (Trap) and 4 5300809927 (Rack stops)s"
Near Bonney Lake, WA 98391
Nick R.
Job Details:
10/28/2020
DISHWASHER WHIRLPOOL WDT970SAHV
"Customer concern that dishwasher soap dispenser seal has came off, found soap dispenser seal torn. Needs new soap dispenser. Installed new soap dispenser cycle tested all checks good."
Near Edgewood, WA 98371
Nick R.
Job Details:
10/28/2020
DRYER-ELECTRIC SAMSUNG DV42H5000EW
Customer said that the work order was supposed to be for the washer not the dryer. Advised customer to call back and create a work order for the washer. I DID NOT SERVICE THE DRYER AT ALL.
Near Spanaway, WA 98387
Jacob P.
Job Details:
10/28/2020
DRYER-ELECTRIC GE GTDP350EM2WS
"Installed previously ordered timer and knob. Test cycled, all checks ok."
Near Graham, WA 98338
Branden W.
Job Details:
10/28/2020
WASHER-FRONTLOAD LG n/a
Installed new hot water inlet valve. No leaks. Had to turn hot water off at water heater as washer was not removed from pedestal.
Near Gig Harbor, WA 98332
Nick R.
Job Details:
10/28/2020
RANGE n/a
We do not service Thermador. Advised customer to call AHS.
Near Spanaway, WA 98387
Nick R.
Job Details:
10/28/2020
DRYER-ELECTRIC WHIRLPOOL WED6400SB0
Customer concern that dryer makes a lot of noise found dryer with a worn idler pulley causing dryer to make a lot of noise. Needs new idler pulley. Installed new idler pulley cycle tested all checks good; used 1 8547174V (PULLEY-IDR) from stock
Near Graham, WA 98338
Branden W.
Job Details:
10/28/2020
DISHWASHER MAYTAG MDB7749AWM2
Installed new console. Cycle tested. All checks good.
Near Tacoma, WA 98408
Branden W.
Job Details:
10/28/2020
DISHWASHER FRIGIDAIRE LFID2459VF1A
"Customer concern is that dishwasher will produce error code and not operate. Unable to verify at time of service. Ran rinse cycle, full service cycle and normal cycle. Unit operating as designed at this time. Advised to call if issue persists. Customer said they have already paid the deductible."
Near Bonney Lake, WA 98391
Branden W.
Job Details:
10/28/2020
DISHWASHER GE GDT695SMJ2ES
Customer concern is that dishwasher does not dry well when not using heated dry option. Cycle tested dishwasher. All components operating as designed. Drying fan has good air movement. Did find drying agent dispenser empty. Advised that drying agent is required for best drying results. Also advised that heated dry should be used for best drying results. Dishwasher operating as designed.
Near Fife, WA 98424
Branden W.
Job Details:
10/28/2020
WASHER-TOPLOAD KENMORE 11016972500
Washer disassembled prior to service. Customer concern is that washer does not drain. Found sock stuck in drain pump causing unit to not drain. Removed sock. Drained washer. Advised we can not reassemble washer as it is a liability issue. Advised to not overload washer to prevent issue from reoccurring.
Near Tacoma, WA 98499
Nick R.
Job Details:
10/28/2020
DRYER-ELECTRIC ELECTROLUX EIMED55IMB0
Customer concern that dryer isn't heating. Found dryer with an open heating element causing dryer not to heat. Needs new heating element. ; ordrng 1 134792700
Near Puyallup, WA 98375
Branden W.
Job Details:
10/28/2020
DISHWASHER GE GSD2030Z02WW
Customer concern is that dishwasher pump would not run and unit is leaking. Found seized pump motor causing unit to not run. Also found water leaking at drain solenoid shaft. Needs new pump assembly. Needs auth. ; ordrng 1 WD26X10013 (motor/pump assy)
Near Puyallup, WA 98372
Branden W.
Job Details:
10/28/2020
DRYER-ELECTRIC MAYTAG MDE2500AYW
Customer concern is that 2 drum baffles fell out of dryer. Found broken baffles. Needs new drum baffles. Collected 75.00 deductible via check. Next appointment 10/30 8-12; ordrng 1 WP33002032 (baffle-drm tall) and 1 WP33001755 (baffle-drm short)
Near Puyallup, WA 98374
Nick R.
Job Details:
10/28/2020
WASHER-TOPLOAD WHIRLPOOL WTW8500DC5
"Customer concern that washer makes a grinding sound when the tub rotates and sometimes it doesn't drain. Found the washer with a bent washplate causing washer to make a grinding sound. Needs new washplate, also found the drain hose to far in the wall causing washer to back siphon. Adjusted and zip tied drain hose is the correct position. Advised customer that the washplate is on back order. ; ordrng 1 W10752283 (Washplate)"
Near Gig Harbor, WA 98335
Jacob P.
Job Details:
10/27/2020
WASHER-TOPLOAD MAYTAG MVWB855D3
"Customer concern of unit producing F5 error and beeping. Found when unit is plugged in, unit flashes F5 error and turns off. Unable to enter service mode or start cycle. Manually unlocked lid lock. Unit now stays on. Found all F5 errors stored (lid lock errors). Tried cycle testing lid lock in service mode, unit shut off. Lid lock is shorted, needs new lid lock. ; ordrng 1 W10810403 (Lid lock)"
Near Tacoma, WA 98409
Jacob P.
Job Details:
10/27/2020
WASHER-TOPLOAD SAMSUNG WA48H7400AP/A2
"Customer concern of unit not locking. Found lock broken and lid receiver possibly broken. Advised customer that we can order lid lock but can't guarantee it will fix the issue without also ordering the lid assembly, but the lid assembly is discontinued. Customer taking time to think about repair."
Near Tacoma, WA 98446
Branden W.
Job Details:
10/27/2020
WASHER-FRONT LOA WHIRLPOOL WFW9351YL00
"Customer concern is that power button broke. Found broken power button causing unit to not turn on. Also found failed tub bearing causing loud spin and wobbly basket. Needs new console assembly, rear tub, basket, belt, pulley and nut. Console is NLA. Collected 75.00 deductible via cash. ORHP to provide parts if found. ; ordrng 1 WPW10370317 (Console assembly (silver) NLA) and 1 WPW10370317 (Rear tub) and 1 WPW10370317 (Basket) and 1 WPW10283361 (Nut) and 1 WP8540088C (Pulley) and 1 WP8540101 (Belt)"
Near Tacoma, WA 98499
Nick R.
Job Details:
10/27/2020
WASHER-TOPLOAD KENMORE 11022102310
Customer concern that washer isn't cleaning the clothes. Found worn hub on the agitator causing the washer not to clean the clothes needs new agitator. ; ordrng 1 W11105119 (Agitator)
Near Spanaway, WA 98387
Nick R.
Job Details:
10/27/2020
RANGE WHIRLPOOL RF263LXTS3
Customer concern that ranges back right burner heat is high on low. Found back right burner bent out of shape and the infinite switch worn causing the ranger to work inconsistent. Needs new back right burner and infinite switch. Advised customers the part is on back order.; ordrng 1 WP660532 (Back right burner) and 1 WP3149400 (Infinite switch)
Near Tacoma, WA 98407
Jacob P.
Job Details:
10/27/2020
DISHWASHER SAMSUNG DMR78AHS/XAA
"Customer concern of 'LE' error code (leak error). Cleaned leak sensor. Found something rattling inside drain pump. Removed debris from drain pump. Test cycled, no signs of leak. All checks ok. Collected $75 deductible via check"
Near Bonney Lake, WA 98391
Branden W.
Job Details:
10/27/2020
WASHER-FRONT LOA ELECTROLUX EIFLW55IRR0
Customer concern that washer leaks. Found 2 holes in door boot causing leak. Also found dispenser spraying wrong direction when filling fabric softener cup causing leak. Needs new door boot and dispenser assembly. Auth needed. Collected 75.00 deductible via card. ; ordrng 1 134964020 (housing) and 1 134616100 (bellows)
Near Spanaway, WA 98387
Nick R.
Job Details:
10/27/2020
DRYER-ELECTRIC SAMSUNG DVE45N5300F/A3
Customer concern that dryer won't heat. Found dryer with an open heating element causing dryer not to heat needs new heating element. Installed new heating element cycle tested all checks good ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock
Near Graham, WA 98338
Nick R.
Job Details:
10/27/2020
DISHWASHER WHIRLPOOL WDF520PADW5
Customer concern that dishwasher won't fill with water. Unable to verify concern tested the dishwasher at least 5 times. Dishwasher works as intended
Near Tacoma, WA 98407
Jacob P.
Job Details:
10/27/2020
DISHWASHER FRIGIDAIRE FFBD2412SS0A
"Costumer concern of unit powering down after selecting cycle and pressing start. Tested unit, unable to verify issue. Test cycled ×3, all checks ok. Advised customer to call back if problem persists."
Near Tacoma, WA 98465
Jacob P.
Job Details:
10/27/2020
WASHER-TOPLOAD HOTPOINT HTW200ASK0WW
"Customer concern of unit not working. Found belt slipped off of pulley causing no drum movement. Mounted belt. Test cycled, all checks ok."
Near South Hill, WA 98374
Branden W.
Job Details:
10/27/2020
WASHER-TOPLOAD GE GTW750CPL0DG
Customer concern is that washer does not fill enough. Cycle tested washer. Found proper fill levels. Advised that pressing deep fill will add additional 3 gallons. Holding deep fill for 3 seconds will allow max fill of 26 gallons. Washer ops as designed.
Near Buckley, WA 98321
Nick R.
Job Details:
10/27/2020
WASHER-FRONT LOA LG 796WM3770HVA
"Customer concern that washer leaks from soap dispenser, found a build up of fabric softener in the dispenser advised customers to use less fabric softener, washer works as intended."
Near Tacoma, WA 98446
Jacob P.
Job Details:
10/27/2020
DISHWASHER KENMORE 66514565N611
"Customer concern of unit leaking, not cleaning dishes and not drying dishes. Found lots of debris in filter, cleaned debris. Found spray arm not mounted to sump. Mounted spray arm. Test cycled unit, no signs of water underneath. Unable to verify leak. Tested heating element, checks ok. No rinse aid found in dishwasher. Advised customer that rinse aid is required to achieve proper wash and drying results. Machine functioning as designed at time of service."
Near Eatonville, WA 98328
Jacob P.
Job Details:
10/27/2020
WALL OVEN KENMORE 79048873901
"Installed previously ordered thermal fuse. Test cycled, all checks ok."
Near Tacoma, WA 98445
Branden W.
Job Details:
10/27/2020
WASHER-TOPLOAD KENMORE 11021302013
"Installed new tub ring, transmission, belt, pulley, hub and cover. Recalibrated washer. Cycle tested. All checks good."
Near Steilacoom, WA 98388
Jacob P.
Job Details:
10/26/2020
DISHWASHER WHIRLPOOL WDT780SAEM1
"Installed previously ordered wash pump and customer provided rack adjusters. Test cycled, all checks ok."
Near Spanaway, WA 98387
Branden W.
Job Details:
10/26/2020
DISHWASHER GE GDF620HMJ2ES
Installed new diverter assembly. Cycle tested. No leaks. Left failed part with customer as it caused a water leak and floor damage.
Near Tacoma, WA 98498
Nick R.
Job Details:
10/26/2020
DRYER-ELECTRIC GE DHDSR46EE1WW
Installed new start switch cycle tested all checks good
Near Gig Harbor, WA 98335
Nick R.
Job Details:
10/26/2020
DRYER-ELECTRIC KENMORE 79681582410
Preformed pm check cycle tested all checks good
Near Enumclaw, WA 98022
Branden W.
Job Details:
10/26/2020
WASHER-FRONT LOA KENMORE 79641073310
"Performed pm check. Ran through diagnostic cycle x2. Water level and Temps good, 45 rpm wash speed, 1150 rpm spin speed, heating element working properly, recirculation pump has good pressure and spray pattern, drain pump runs smooth and moves water at proper volume. Washer is very clean. No issues found."
Near Tacoma, WA 98404
Branden W.
Job Details:
10/26/2020
DRYER-ELECTRIC SAMSUNG DVE50M7450W/A3
Installed new lint screen housing. Cycle tested. All checks good.
Near Gig Harbor, WA 98332
Nick R.
Job Details:
10/26/2020
DRYER-ELECTRIC KENMORE 11085091400
Preformed pm check cycle tested all checks good
Near Buckley, WA 98321
Nick R.
Job Details:
10/26/2020
WASHER-TOPLOAD KENMORE 11027072604
Installed new bearing cycle tested all checks good
Near Bonney Lake, WA 98391
Nick R.
Job Details:
10/26/2020
WASHER-FRONT LOA LG WM3670HWA
Installed display board cycle tested all checks good
Near Puyallup, WA 98373
Jacob P.
Job Details:
10/26/2020
DISHWASHER SAMSUNG DW80M9550UG/AA
"Installed previously ordered water wall motor and control board. Test cycled, all checks ok."
Near Spanaway, WA 98387
Jacob P.
Job Details:
10/26/2020
DRYER-ELECTRIC SAMSUNG DV45H7000EW/A2
"Customer concern of unit not starting. Found failed idler pulley causing no tension on belt. Replaced idler pulley. Test cycled, all checks ok. ; used 1 DC93-00634A (Idler pulley) from stock"
Near Tacoma, WA 98406
Jacob P.
Job Details:
10/26/2020
DISHWASHER KENMORE 66513542N410
Customer concern of unit leaking from bottom left side of door panel. Found vent assy not sealing causing leak inside door panel. Needs new vent assy.; ordrng 1 WPW10469575 (Vent assy)
Near University Place, WA 98466
Jacob P.
Job Details:
10/26/2020
WASHER-FRONT LOA SAMSUNG WF42H5200AP/A2 11
"Customer concern of unit leaking. Inspected all internal and external hoses, inlet valves, pumps and dispenser. All checks ok. Found test in door boot causing leak. Needs new door boot. ; ordrng 1 DC97-18094B (Door boot)"
Near Gig Harbor, WA 98335
Jacob P.
Job Details:
10/26/2020
DISHWASHER WHIRLPOOL DU890SWLQ0
"Customer concern of unit not washing dishes. Found broken lower spray arm causing no wash. Test cycled wash, drain and heating element, checks ok. Needs new spray arm assy.; ordrng 1 WPW10164258 (Lower spray arm assy)"
Near South Hill, WA 98374
Branden W.
Job Details:
10/26/2020
WASHER-TOPLOAD SAMSUNG WA45H7000AW/A2 02
"Installed new main control, pressure switch and washplate cap. Cycle tested in rinse cycle x3. Found cold inlet valve not always closing fully allowing water to continue to fill. Needs new inlet valve. ; ordrng 1 DC97-15459H (VALVE WATER)"
Near Bonney Lake, WA 98391
Nick R.
Job Details:
10/26/2020
WASHER-FRONT LOA WHIRLPOOL WTW8500DC
Installed new clutch and new clutch magnet unit is still making a grinding sound needs new washplate ; ordrng 1 W10752283 (Washplate)
Near Tacoma, WA 98405
Branden W.
Job Details:
10/26/2020
WASHER-TOPLOAD KENMORE 11020022013
"Customer concern is that washer will not spin properly. Bangs in spin cycle. Found worn suspension rods causing tub to go out of balance. Also found failed bearings in transmission causing loud spin. Needs new rods, transmission, belt and pulley. AHS needed. AHS to provide parts. ; ordrng 1 W10780048 (suspension) and 1 W11255272 (gearcase) and 1 W10721967 (drive pulley) and 1 WPW10006384 (Belt)"
Near Gig Harbor, WA 98335
Jacob P.
Job Details:
10/26/2020
WASHER-FRONT LOA KENMORE WM2455HW
"Customer concern of unit leaking. Found dispenser drawer overflowing causing leak down front left of machine. Needs new dispenser drawer and housing. Dispenser drawer is discontinued, FAH to supply parts. 9 cycles, 5 wash temps, 3 spin speed, 3 soil levels, 5 options. White. 2 or 12 years old. Downstairs laundry room. 30 inches. On a pedestal. Collected $75 deductible via cc.; ordrng 1 AGL33683701 (Dispenser drawer) and 1 4925ER1015B (Dispenser housing)"
Near Tacoma, WA 98405
Branden W.
Job Details:
10/26/2020
DISHWASHER WHIRLPOOL GU1200XTLB0
Customer concern is that dishwasher will intermittently fill when not running and overflow causing leak at front. Needs new inlet valve. Next appointment. 10/29 1-5; ordrng 1 WP8531669 (Inlet valve)
Near Tacoma, WA 98406
Jacob P.
Job Details:
10/23/2020
DISHWASHER GE ADT521PGJ2WS
"Customer concern of no power to dishwasher. Customer stated they checked breaker and gfi, both checked ok. Removed control board to inspect diagnostic light. Found loose connection to control panel causing no power. Reseated connection. Control board status LED shows 'ready to start cycle'. Test cycled machine, all checks ok."
Near Tacoma, WA 98405
Branden W.
Job Details:
10/23/2020
WASHER-FRONT LOA SAMSUNG WF448AAP/XAA 02
Customer concern is that washer will stop and produce not draining error. Does not happen every time. Cycle tested drain pump 70x. Ran rinse and spin x5. Ran quick wash x1. Drain pump failed to start 1 time. Advised that issue could be drain pump issue. But can not be sure since it has not failed at time of service. Next appointment. 10/30 8-12; ordrng 1 DC96-01585C (Drain pump assembly)
Near Bonney Lake, WA 98391
Branden W.
Job Details:
10/23/2020
DISHWASHER KITCHENAID KUD123BHBWH0F
"Customer concern is that dishwasher leaked a lot of water under sink, door falls down too far and detergent dispenser does not work. Unable to fully test dishwasher. Found no leaks undersink. Did find leak under dishwasher from the hose going to the top wash arm. Found bent door hinges and stretched springs causing door to fall open too far. Also found detergent dispenser not opening. Needs new pipe and hose, hinges and spring, and detergent dispenser. All parts are NLA. AHS to provide. ; O-emld tckt"
Near DuPont, WA 98327
Jacob P.
Job Details:
10/23/2020
WASHER-FRONT LOA ELECTROLUX EFLS627UTT0
"Customer concern of unit making grinding sound in spin cycle. Test cycled empty, checks ok. Test cycled with a load, checks ok. Unable to verify issue. Advised customer to call back if problem persists."
Near Tacoma, WA 98424
Nick R.
Job Details:
10/23/2020
OTHER KENMORE 25312512410
Preformed pm check cycle tested all checks good
Near Tacoma, WA 98418
Nick R.
Job Details:
10/23/2020
WASHER-FRONT LOA KENMORE 79641162410
Preformed pm check cycle tested all checks good
Near Buckley, WA 98321
Branden W.
Job Details:
10/23/2020
WASHER-FRONT LOA WHIRLPOOL WFW5620HW0
Customer concern is that washer is snagging items. Unable to find any burrs that would cause snagging. Customer not sure if snags happen in washer or dryer. Advised to not run heavy loads with thinner items to see if it stops snagging. No issue found with washer at this time.
Near Fox Island, WA 98333
Nick R.
Job Details:
10/23/2020
WASHER-FRONT LOA SAMSUNG WF56H9100AG/A2 01
Preformed pm check cycle tested all checks good
Near Bonney Lake, WA 98391
Branden W.
Job Details:
10/23/2020
DRYER-ELECTRIC MAYTAG MEDX655DW1
"Customer concern is that dryer does not produce heat. Found open thermal cut off causing no heat. Replaced cut off and high limit thermostat. Cycle tested. Good Temps. Good airflow. found no other issues. All checks good. ; used 1 WP3977767 (THRMST-FIX), and 1 279816 (THERMAL CUT OFF HI) from stock"
Near Lake Tapps, WA 98391
Nick R.
Job Details:
10/23/2020
RANGE KENMORE 79031043805
Installed new display board cycle tested all checks good
Near Enumclaw, WA 98022
Branden W.
Job Details:
10/23/2020
DISHWASHER LG LDS5540ST
Customer concern is that dishwasher does not drain. Found clogged airgap preventing dishwasher from draining. Cleared airgap. Cycle tested. Unit draining good.
Near Puyallup, WA 98371
Nick R.
Job Details:
10/23/2020
DRYER-ELECTRIC WHIRLPOOL WED4815EW1
Installed new motor and thermal fuse cycle tested all checks good
Near Puyallup, WA 98371
Branden W.
Job Details:
10/23/2020
WASHER-TOPLOAD WHIRLPOOL WTW5000DW2
Customer concern is that washer will not go past sensing. Found no cold water supplied to washer causing it to not fill. Customer turned water on. Cycle tested. All checks good.
Near Tacoma, WA 98445
Nick R.
Job Details:
10/22/2020
OTHER KENMORE 79573157610
Performed pm check on fridge. Test cycled. All checks ok
Near Graham, WA 98338
Branden W.
Job Details:
10/22/2020
OVEN/STOVE WHIRLPOOL WFG530S0ES0
Customer concern is that oven does not heat properly. Does not get past 100deg. Cycle tested both bake and broil ignition x20. DSI output working good. Temp sensor in range. Cycle tested oven to 350deg. All ops good at this time. Advised to call if issue persists.
Near Graham, WA 98338
Branden W.
Job Details:
10/22/2020
WASHER-TOPLOAD MAYTAG MAVT634AWW
Customer concern is that washer leaked a small amount of water. Cycle tested in super water level x2. Found no leaks. Only signs of water found was from splash over. Advised to call if leak returns.
Near Federal Way, WA 98023
Nick R.
Job Details:
10/22/2020
DISHWASHER KENMORE 66514815N612
"Performed pm check on dishwasher. Test cycled, all checks ok."
Near Gig Harbor, WA 98332
Nick R.
Job Details:
10/22/2020
WASHER-TOPLOAD KENMORE 11045091400
"Performed pm check on washer. Test cycled, all checks ok. Washer is labeled as top-load, it is a front-load."