We serviced a
KENMORE WASHER-TOPLOAD
Model 11027632600
Near Lake Tapps, WA 98391
Cameron M.
Job Details: 07/11/2022
"Customer concern is that washer does not agitate. Found worn agitator dogs, causing unit to not agitate properly. Needs new agitator dogs. Installed new dog agits. Cycle tested unit. All checks good ; used 1 80040 (AGITATOR DOGS) from stock"
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW94HEXW2
Near Wylie, TX 75098
Chris
Job Details: 07/11/2022
Customer concern is unit showing error and won't run. Found errors stored. Will not fill or have any motor movement. Errors are for motor control failure and not sensing water. Will need new motor control and pressure switch. Also customer said unit was draining slow. Have not been able to get pump to run to test. Will get new pump as well. F1e2F8e1; ordrng 1 WPW10374126 (cntrl-elec) and 1 WPW10304342 (switch-wl) and 1 WPW10241025 (pump-water)
We serviced a
GE DISHWASHER
Model GSD2600G00BB
Near Dallas, TX 75252
John
Job Details: 07/11/2022
Customer concern DW racks are rusted and leaving rust residue on dishes once cleaned. Confirmed large amount rust and corrosion on both upper and lower dish racks. Needs new upper and lower racks to fix issue.; ordrng 1 WD28X10369 (upper) and 1 WD28X10284 (rack asm)
We serviced a
FRIGIDAIRE RANGE
Model FFGF3047LSJ
Near Farmers Branch, TX 75234
John
Job Details: 07/11/2022
Customer concern is oven not heating. Found ignitor functioning properly but safety gas vavle stuck closed. Causing unit to not heat. Needs new safety gas valve.; ordrng 1 3203459 (valve-safety)
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XXTVS8
Near Dallas, TX 75229
John
Job Details: 07/11/2022
Installed new air gap drain line. All checks good.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE54R7200W/A2
Near South Hill, WA 98375
Cameron M.
Job Details: 07/11/2022
Installed previously ordered main control. Cycle tested unit 10x. All checks good
We serviced a
SAMSUNG RANGE
Model NE59J7630SS/AA
Near Plano, TX 75023
Chris
Job Details: 07/11/2022
Customer concern is front right burner not getting hot. Found burned connection and terminal at front right burner. Need new burner. ; ordrng 1 DG47-00021B (Radiant burner)
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WTW4950XW2
Near Dallas, TX 75230
Chris
Job Details: 07/11/2022
Customer concern is unit making loud noise. Found bearing in gearcase failed causing loud noise. Also suspension rods bouncy. Needs new gearcase and suspension. ; ordrng 1 W11132267 (gearcase) and 1 W10721967 (drive pulley) and 1 W10780051 (rod kit) and 1 WPW10215115 (washplate)
We serviced a
OTHER RANGE
Model NA
Near Garland, TX 75042
Chris
Job Details: 07/11/2022
At arrival customer did not want range serviced. Did not look at unit.
We serviced a
KENMORE WASHER-FRONTLOAD
Model 796.40021900
Near Dallas, TX 75220
John
Job Details: 07/11/2022
"Customer concern is washer making loud noise during spin. Found large amount of play between basket and drum indicating a failing bearing. Needs new rear tub, basket, and seal. AHS to supply NLA and out of stock parts.; ordrng 1 3045ER0023H (Rear tub assy.) and 1 3045ER0021K (Spin basket) and 1 4036ER4001C (Tub gasket)"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model GEW9250PW1
Near Eatonville, WA 98328
Cameron M.
Job Details: 07/11/2022
"Installed previously ordered control board and control panel. Cycle tested unit 10x, all checks good."
We serviced a
KENMORE DRYER-ELECTRIC
Model 11060922990
Near Spanaway, WA 98387
Cejay
Job Details: 07/07/2022
"Customer concern is that dryer is not heating. Preformed airflow test failed (red)found element wires damaged and disconnected, also found element shorted to case. Needs new element. Installed new element. Installed new element connection. Cycle tested unit all checks good. Advised customer dryer vent needs service before resuming operation of dryer. Customer signed airflow acknowledgement.; used 1 WP3387747 (ELEMENT) from stock"
We serviced a
LG WASHER-FRONTLOAD
Model WM3770HVA
Near Lake Tapps, WA 98391
Cejay
Job Details: 07/07/2022
"Customer concern is that washer is not draining and power button is loose. Washer was disassembled apon arrival. Top , console and door removed prior to service. Needs new drain pump and console. Requires Auth ; ordrng 1 AGL74115130 (PANEL ASSEMBLY,CONTROL) and 1 4681EA2001T (MOTOR ASSEMBLY,AC,PUMP)"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8410SW0
Near Lake Tapps, WA 98391
Cejay
Job Details: 07/07/2022
Customer concern is that dryer is not heating. Preformed airflow test failed (red) found open element causing dryer not to heat. Needs new element. Installed new element. Cycle tested unit all checks good. Advised customer dryer vents need service before resuming operation of dryer. Customer signed airflow acknowledgement.; used 1 WP8544771 (ELEMENT) from stock
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED4815EW1
Near Grand Prairie, TX 75051
Patrick
Job Details: 07/07/2022
"Customer concern, unit made loud popping noise then stopped doing clothes. Found blower wheel came loose. No damage noted to shaft or blower. Reassembled and tested. All checks good. WP694089 279827"
We serviced a
LG WASHER-TOPLOAD
Model WT7300CW/01
Near Dallas, TX 75229
John
Job Details: 07/07/2022
"Customer concern is washer not powering on. Customer advised that prior to issue they where having to push different places on consol to activate power button, even out side of actual button. Verified power to unit but all buttons non responsive. Needs new control board and consol panel assy.; ordrng 1 EBR86498801 (PCB Assy) and 1 AGL76194001 (Panel Assy)"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED5700XW0
Near Dallas, TX 75287
Chris
Job Details: 07/07/2022
Customer concern is unit not drying. Unit failed airflow test. Heating and running good. Instructed customer to clean vent.
We serviced a
GE DISHWASHER
Model GDT580SSF2SS
Near Irving, TX 75063
John
Job Details: 07/07/2022
Customer concern is DW not draining. Unit full of water when I arrived. Drained unit using drain pump and found slow drain. Drain also fails stress test. Using NuFi devise found 17x faults for door latch failure. Tested continuity on door switch. Door switch fails intermittently. Needs new door switch and drain pump. AHS to supply out of stock parts.; ordrng 1 WD21X10490 (latch tub) and 1 WD19X25180 (Drain pump kit)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8900BC0
Near Enumclaw, WA 98022
Cejay
Job Details: 07/07/2022
Customer concern is that washer is very loud during spin cycle. Found failed tub bearing causing noise during operation. Needs new bearing kit. Follow up scheduled for 07/18 8-12pm; ordrng 1 W10435302 (BEARING KIT)
We serviced a
FRIGIDAIRE RANGE
Model FES366ECG
Near Enumclaw, WA 98022
Cejay
Job Details: 07/07/2022
Customer concern is that cooktop burners are not working. Found failed LF infinite switch causing element on lite to remain on. Needs new LF infinite switch. Follow up scheduled for 07/13 8-12pm; ordrng 1 903136-9020 (switch)
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW9750WW01
Near Spanaway, WA 98387
Cameron M.
Job Details: 07/07/2022
Installed previously ordered wire harness. Cycle tested unit. All checks good
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX700XL2
Near Puyallup, WA 98372
Cameron M.
Job Details: 07/07/2022
"Customer concern is that washer does not complete drain and spin and shuts off without producing error codes. Cycle tested unit empty on rinse and spin. No defect. Cycle tested unit with load, found failing control board. Causing unit to hang up mid cycle and power off. Needs new main board. Advised customer parts out of stock. May take time to get parts. Requires auth. ; ordrng 1 W10480132 (CCUASM VMW HE), states that autho needed"
We serviced a
WHIRLPOOL DISHWASHER
Model DU930PWSB0
Near Puyallup, WA 98374
Cameron M.
Job Details: 07/07/2022
"Customer concern is that dishwasher leaks a little water. Cycle tested unit 10x, found no active leaks. Advised customer on using high quality detergent for best wash results.also advised customer on regular cleaning intervals."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW7040DW1
Near Puyallup, WA 98374
Cameron M.
Job Details: 07/07/2022
"Customer concern is that washer does not drain pump just hums. Cycle tested unit, found unit not draining. Checked pump for debris, none. Found seized drain pump. Needs new drain pump. Follow up visit scheduled for 7/14 1-5; ordrng 1 W10876600 (DRAIN PUMP)"
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Roy, WA 98580
Cameron M.
Job Details: 07/07/2022
"Installed previously ordered main board, and drain pump. Cycle tested unit 3x. All checks good"
We serviced a
LG DISHWASHER
Model LDT5678ST
Near Tacoma, WA 98422
Cejay
Job Details: 07/07/2022
"Customer concern is that dishwasher does not start.Partial display LED failure. Unit shows NE error variable motor fault. Unit also failed to activate drain motor. Needs new display, pump motor and case assembly. Requires Auth.; ordrng 1 4681ED3001D (pump motor) and 1 ABQ75742501 (CASE ASSEMBLY) and 1 AGL75675214 (PANEL ASSEMBLY,CONTROL)"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV56H9100EV/A2
Near University Place, WA 98467
Cejay
Job Details: 07/07/2022
"Customer concern is that dryer is not heating prior to vents being serviced. Preformed airflow test failed (yelllow). 240v to unit. Tested element good. Found open thermal cutoff causing dryer not to heat. Needs new thermal cutoff and operating thermostat. Installed new thermal cutoff and operating thermostat. Cycle tested dryer on air cycle and high heat, all checks good.Advised customer dryer vent has restricted airflow and needs service.; used 1 DC96-00887C (THERMAL CUT-OFF), and 1 DC47-00018A (OPERATING THERMOSTAT) from stock"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC465HW2
Near Spanaway, WA 98387
Cameron M.
Job Details: 07/07/2022
"Customer concern is that washer leaks a lot of water and tub fell in. Found failed suspension rod cup,causing tub to fall into unit. Also found stripped hub,causing unit to not spin clothes out. Found no active leaks. Unable to fully test unit at time of service as it will cause further damage. needs new hub and suspension rods. Follow up visit scheduled for 7/19 8-12; ordrng 1 W11217817 (SUSPENSION) and 1 W10528947 (Hub)"
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW9750WW01
Near Spanaway, WA 98387
Cameron M.
Job Details: 07/07/2022
Installed previously ordered wire harness. Cycle tested unit. All checks good
We serviced a
WHIRLPOOL DISHWASHER
Model WDF730PAYM6
Near Lewisville, TX 75067
Chris
Job Details: 07/07/2022
Replaced sump assembly. Tested. Unit checks good. No leaks found. Customer had cabinet damage inside all lower cabinets and drawers and along baseboard. Instructed customer this is too much damage to be causes by dishwasher leak. Customer mentioned there was a previous water damage that possibly causes damage.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MED9800TK0
Near Coppell, TX 75019
Chris
Job Details: 07/07/2022
Customer concern is unit won't start. Found open thermal fuse. Replaced fuse. Tested. Unit checks good. Passed vent test. ; used 1 WP3392519 (FUSE-THRML) from stock
We serviced a
GE WALL OVEN
Model JT950S0A2SS
Near Coppell, TX 75019
Chris
Job Details: 07/07/2022
Customer concern is unit was showing f7 error code. Error is for communication failure between touch panel and main board. Will need controls replaced. ; ordrng 1 WB36T10207 (panel control assy w) and 1 WB27T10287 (Control board)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near DuPont, WA 98327
Cejay
Job Details: 07/07/2022
Installed previously ordered heater element. Cycle tested unit all checks good
We serviced a
KENMORE REFRIGERATOR
Model 11175032020
Near Grand Prairie, TX 75050
Patrick
Job Details: 07/07/2022
"Sears sent two water valves and no fz door gasket. Replaced valve, that checks good. Need fz door gasket p/n 30123-0021502-00.; O-emld tckt"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF6A
Near Dallas, TX 75206
Patrick
Job Details: 07/07/2022
"Customer concern, foul odor from unit. Added high loop to drain tube. Ran quick wash. Good fill, good spray, good divert, good drain, repeat, good fill, soap dispenser good. All checks good."
We serviced a
GE REFRIGERATOR
Model ZIS420NMC
Near Dallas, TX 75214
Patrick
Job Details: 07/07/2022
"Replaced im. Good motor, good fill. All checks good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near The Colony, TX 75056
Chris
Job Details: 07/07/2022
Replaced valve and icemaker. Tested. Unit checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model LSQ9659PW2
Near Irving, TX 75062
John
Job Details: 07/07/2022
Customer concern is washer not agitating and burning smell. Customer advised that a different company recently replaced gear case. Found clutch not engaging and grinding when unit is agitating causing no movement and burning smell. Needs new clutch.; ordrng 1 285785 (clutch)
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA52M7750AV/A4 01
Near Grand Prairie, TX 75050
John
Job Details: 07/07/2022
Came to install top assy and detergent dispenser. Found water supply valves unable to close. Advised Customer that valves will need to be changed in order to complete repair. Customer advised that she will have maintenance replace valves and will contact RPS once completed. Detergent dispenser has been replaced.; O-emld tckt
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WA45N3050AW/A4 01
Near Garland, TX 75042
John
Job Details: 07/07/2022
Installed new damper rods. All checks good.
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Garland, TX 75042
John
Job Details: 07/07/2022
Installed new detergent dispenser. All checks good.
We serviced a
KENMORE DISHWASHER
Model 66513893K801
Near Carrollton, TX 75007
John
Job Details: 07/07/2022
Installed new touch pad. All checks good.
We serviced a
LG WASHER-FRONTLOAD
Model WM5000HVA
Near Garland, TX 75044
Patrick
Job Details: 07/07/2022
"Customer concern, unit leaking during use. Found torn door boot. Must replace door boot and spring. ; ordrng 1 MDS64934202 (Door boot) and 1 ACA56078801 (Boot spring)"
We serviced a
KITCHENAID WALL OVEN
Model KOCE500ESS05
Near Frisco, TX 75034
Chris
Job Details: 07/07/2022
Replaced filter board. Tested with customer. Unit checks good.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45T6000AW/A5
Near Plano, TX 75074
Patrick
Job Details: 07/07/2022
"Customer concern, on power up unit displays Sud and will not continue operation. Confirmed. Stacked unit in closet. Drain trap clear, calibrated unit. No change. Cycled power. Error removed, ran rinse and spin. Good fill, good agitate, no excess suds, good drain, good spin. If problem persists must send 2 men and allow 2hrs."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV48J7770EP/A2
Near McKinney, TX 75071
Chris
Job Details: 07/07/2022
Customer concern is unit making loud noise. Foundback rollers both seized. Replaced rollers. Tested. Unit checks good. ; used 2 DC97-16782A (DRUM ROLLER) from stock
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDC465HW0
Near McKinney, TX 75071
Chris
Job Details: 07/07/2022
Customer concern is handle loose. Found door handle broken. Need new handle. ; ordrng 1 W10861225 (handle)
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5200AW/A2 01
Near Orting, WA 98360
Cameron M.
Job Details: 07/07/2022
"Customer concern is that washer makes squealing noise during spin cycle. Found failed tub bearing causing noise during spin cycle. Needs new rear tub asm, tub seal, basket assembly. Advised customer parts show out of stock may take time to receive parts. ; ordrng 1 DC97-17037E (ASSY DRUM) and 1 DC97-19636A (ASSY SEMI TUB BACK), states that autho needed"
We serviced a
KENMORE DRYER-ELECTRIC
Model 11096573230
Near Dallas, TX 75252
Patrick
Job Details: 07/06/2022
"Customer concern, unit stats by itself and timer doesn't advance. Found pts switch stuck closed. Found timer motor open. Must replace both. ; ordrng 1 WP3398193 (Timer) and 1 WP3395382 (Pts switch)"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5000EW/A3 04
Near Graham, WA 98338
Cejay
Job Details: 07/06/2022
Customer concern is that dryer is not heating. Preformed airflow test failed (yellow). Found open element causing dryer not to heat. Needs new element. Installed new element. Cycle tested dryer all checks good. Advised customer dryer vent needs service.; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock
We serviced a
KITCHENAID DISHWASHER
Model KUDS220T2
Near Dallas, TX 75252
Patrick
Job Details: 07/06/2022
"Customer concern, unit will not operate. Found melted wire nut taped in junction box. No water through inlet valve. Must replace inlet valve. ; ordrng 1 WP4171000 (Fill valve assy)"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE50R5200W/A3
Near Graham, WA 98338
Cameron M.
Job Details: 07/06/2022
"Customer concern is that dryer hummed and did not move drum , unit produces smoke and burning smell. Unable to test unit safely, as it poses fire risk. Found failed start windings, causing unit to hum. Also found burnt motor windings, causing unit to produce smoke and burning smell. Needs new fan motor assembly. Customer declined repair at this time. Collected cash payment. Advised customer not to plug unit in."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50M7450AW/A4
Near Frisco, TX 75033
John
Job Details: 07/06/2022
Customer concern is washer leaving stains on clothes. Cycle tested unit. No issues found. Advised Customer on use of self clean setting on unit and frequency. All checks good.
We serviced a
KENMORE RANGE
Model 790.95053310
Near Lewisville, TX 75067
John
Job Details: 07/06/2022
Came to install new control board. Checked power supply at plug before installing new board and found unit recieving voltage through ground and only using 120v instead of 240v. Advised Customer that an electrician will be necessary to resolve issue.
We serviced a
GE COOKTOP
Model JGP333SET3SS
Near Coppell, TX 75019
John
Job Details: 07/06/2022
Cuwtomer concern is knobs on cooktop knobs are broken and unusable. Needs new knobs.; ordrng 4 WB03T10325 (range burner control)s
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM2
Near Coppell, TX 75019
John
Job Details: 07/06/2022
Installed new spray arms. All checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near McKinney, TX 75070
Chris
Job Details: 07/06/2022
Replaced spray arm and bottle washer. Tested with customer. No leaks found.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8000DW4
Near McKinney, TX 75070
Chris
Job Details: 07/06/2022
Customer concern is unit loud. Found pulley squeaking. Replaced pulley. Tested with customer. Unit checks good. ; used 1 W10837240 (BRACKET) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA505AHZ0
Near Plano, TX 75025
Chris
Job Details: 07/06/2022
Replaced spray arms and seal. Tested. No leaks found.
We serviced a
GE WASHER-FRONTLOAD
Model GTW460ASJ5WW
Near Plano, TX 75075
Chris
Job Details: 07/06/2022
Customer concern is unit continues to drip after finishing. Found water valves not closing. Replaced valves assembly. Tested. Unit checks good. ; used 1 WH13X26535 (WATER VALVE) from stock
We serviced a
GE RANGE
Model ZGP366NR5SS
Near Dallas, TX 75230
Chris
Job Details: 07/06/2022
Replaced ignitor and burners. Tested with customer. Unit checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model MISSING
Near Spanaway, WA 98387
Cejay
Job Details: 07/06/2022
Installed previously ordered door switch. Cycle tested unit all checks good. Advised customer missing model tag will limit any future repairs.
We serviced a
GE WALL OVEN
Model JT3800SH8SS
Near Buckley, WA 98321
Cameron M.
Job Details: 07/06/2022
"Installed previously ordered video module. Cycle tested unit 10x, all checks good"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814QS0
Near Dallas, TX 75209
Patrick
Job Details: 07/06/2022
Replaced drain ferrule. All checks good
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHWE400WW01
Near Orting, WA 98360
Cejay
Job Details: 07/06/2022
Customer concern is that washer smells and is leaking. Found debris on door glass. Cycle tested unit no leaks. Advised customer on running regular cleaning cycles and proper maintenance of door seal after every cycle. All checks good.
We serviced a
MAYTAG DRYER-ELECTRIC
Model PYE2300AYW 10
Near Dallas, TX 75238
Patrick
Job Details: 07/06/2022
Replaced idler and rear roller. Tested unit. All checks good.
We serviced a
GE REFRIGERATOR
Model GSS25WSTBSS
Near Balch Springs, TX 75180
Patrick
Job Details: 07/06/2022
"Customer concern, unit only dispensing crushed ice. Found ice door not closing. Ice buildup damaged bucket. Must replace flapper and bucket. ; ordrng 1 WR17X12091 (Ice bucket) and 1 WR62X10055 (Ice door solenoid)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FHAXVA00
Near Rockwall, TX 75087
Patrick
Job Details: 07/06/2022
"Replaced board, no change. Good 120vdc to auger. Must replace auger assy; ordrng 1 W10822606 (Auger motor)"
We serviced a
GE DISHWASHER
Model GDF640HSM0SS
Near Tacoma, WA 98498
Cejay
Job Details: 07/06/2022
Installed previously ordered main control. Issues still present. Called AHS Auth number 319MSAAHS will contact customer.
We serviced a
GE DRYER-ELECTRIC
Model DPGT750EC2PL
Near Parkland, WA 98444
Cejay
Job Details: 07/06/2022
Customer concern is that dryer is making a noise during operation. Found failed LF roller causing noise during operation. Needs new roller assembly. Follow up scheduled for 07/14 8-12pm; ordrng 1 WE03X10008 (roller assm)
We serviced a
WHIRLPOOL DRYER-GAS
Model LGV5634AW0
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 07/06/2022
"Customer concern is that dryer heat on low but takes multiple cycles to dry clothes. Preformed airflow test, passed (yellow). Found failed gas valve coils ,causing unit to not heat. Needs new valve coils. Installed new coils cleaned and Vacuumed inside of unit. Cleaned and calibrated moisture sensors. Cycle tested unit 3x. Preformed temperature checks, in range. All checks good ; used 1 279834 (2 COIL GAS VALVE SET) from stock"
We serviced a
GE RANGE
Model JGB860DEJ6WW
Near Tacoma, WA 98422
Cameron M.
Job Details: 07/06/2022
Customer concern is that range display does not set time. Tested user cycle selections. Found no defect. Unit operating as designed. Instructed customer on procedure for setting time in range. Unit operating as designed.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE45N5300V/A3
Near Tacoma, WA 98405
Cameron M.
Job Details: 07/06/2022
Installed previously ordered main pcb. Cycle tested unit. All checks good
We serviced a
MAYTAG DRYER-ELECTRIC
Model MDE9700AYW
Near Dallas, TX 75287
Chris
Job Details: 07/06/2022
Customer concern is unit smells and is hot inside laundry room. Found vent disconnected from dryer in back. Reconnected vent. Tested. Unit heating and running good. Unit has had multiple issues and customer not happy with all the failures.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45K6500AV/A2 11
Near Irving, TX 75038
John
Job Details: 07/06/2022
Customer concern washer leaking from door. Cycle tested unit and found plugged door boot drain holes causing water to run out from underneath door. Cleared drain holes. All checks good.
We serviced a
GE RANGE
Model JBS60RK8SS
Near Allen, TX 75002
Chris
Job Details: 07/06/2022
Customer concern is drawer not closing. Need supports for drawer. ; ordrng 2 WB02X29072 (drawer wedge)s and 2 WB02X33180 (Rear support)s and 2 WB48T10013 (range drawer support)s
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MVWX655DW1
Near Plano, TX 75074
Chris
Job Details: 07/06/2022
Customer concern is unit not spinning. Found actuator arm broken and not shifting. Replaced actuator. Tested. Unit checks good. ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV410AER/XAA
Near Irving, TX 75062
John
Job Details: 07/06/2022
"Customer concern unit not drying properly. Unit is heating and cycling properly. Ran vent check, fails red. Advised Customer that vents will need to be cleaned for unit to function properly."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA45H7000AW/A2
Near Irving, TX 75061
John
Job Details: 07/06/2022
Came to install new dampers. Found that we only received 3 instead of 4. Installed the 3 new ones I had and cycle tested. Fails. Will need missing 4th damper on RR corner.; O-emld tckt
We serviced a
GE DRYER-GAS
Model DBXR463EB0WW
Near Irving, TX 75060
John
Job Details: 07/06/2022
Customer concern is dryer timer knob is broken. Conformed knob is broken. Needs new knob.; ordrng 1 WE1M654 (knob)
We serviced a
GE DISHWASHER
Model GDT645SYN2FS
Near Dallas, TX 75243
John
Job Details: 07/06/2022
Customer concern unit giving bad smell during cycle. Ran full diagnostic using NuFi device. No smell found from machine. Did find wash pump pulsing when it should be running and control board not recognizing wash pump movement. Also found while wash pump pulsing that it eventually fails stress test. Needs new wash pump and control board.; ordrng 1 WD21X25992 (Control board) and 1 WD19X25700 (Wash pump)
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5400AV/US 03
Near Spanaway, WA 98387
Cejay
Job Details: 07/06/2022
Could not finish repair due to clutch damaged in shipping. Needs new clutch and hexagon nut . NEW to supply; ordrng 1 DC97-18439B (ASSY CLUTCH-MODULE) and 1 6021-001253 (Hexagon-nut)
We serviced a
GE DRYER-ELECTRIC
Model DBSR453EB0WW
Near Rowlett, TX 75089
Chris
Job Details: 07/06/2022
Replaced front bulkhead. Tested. Unit checks good.
We serviced a
MAYTAG RANGE
Model MER5775QAS
Near Lakewood, WA 98498
Cameron M.
Job Details: 07/06/2022
"Installed previously ordered door hinges. cycle tested unit, all checks good"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5000AW/A2 11
Near Puyallup, WA 98373
Cameron M.
Job Details: 07/06/2022
"Customer concern is that washer does not fill on any cycle but quick wash. Cycle tested unit 10x via service mode, found no mechanical defect. Cycle tested unit on multiple cycles, found no mechanical defects at time of service. Unit operating as designed. Advised customer to monitor and call if issue persists."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5200EP/A3 02
Near Tacoma, WA 98445
Cameron M.
Job Details: 07/05/2022
"Customer concern is that dryer makes noise during operation. Found seized right front and rear right rollers, causing noise during operation. Needs new rollers. Installed new rollers. Cleaned and Vacuumed inside of unit. Cleaned and calibrated moisture sensors.cycle tested unit 3x, all checks good. Preformed airflow test.pass (green ).; used 2 DC97-16782A (DRUM ROLLER) from stock"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE45R6100C/A3
Near Spanaway, WA 98387
Cameron M.
Job Details: 07/05/2022
"Customer concern is that dryer turn off mid cycle, not heating. Preformed airflow test,failed (red). Found vent hose kinked twice, causing severe restriction of airflow. Found open heating element causing no heat during operation. Needs new element. Installed new element. Cleaned and Vacuumed inside of unit. Cleaned and calibrated moisture sensors. Cycle tested unit 3x. All checks good. Advised customer dryer vent duct needs to be cleaned asap before use resumes to prevent further damage to unit. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock"
We serviced a
GE RANGE
Model GFD45ESSM1WW
Near Spanaway, WA 98387
Cejay
Job Details: 07/05/2022
Called customer from call box at gate no answer. Called customer and left a voice-mail at 3:22pm
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB835DC4
Near Spanaway, WA 98387
Cejay
Job Details: 07/05/2022
Customer concern is that dryer is making a squealing noise during operation. Found seized idler pully causing noise during operation. Cleaned and lubed idler pully. Preformed airflow test failed (yellow) Cycle tested unit all checks good. Advised customer dryer vents needs service. All checks good
We serviced a
GE RANGE
Model JB735SP3SS
Near The Colony, TX 75056
Chris
Job Details: 07/05/2022
Customer concern is burners were burning food while cooking. Instructed customer on cooktop operation. Tested burners. Thermostat working normal. Found no mechanical issues.
We serviced a
WHIRLPOOL DISHWASHER
Model DU945PWSSO
Near Irving, TX 75039
John
Job Details: 07/05/2022
Customer concern is DW not cleaning properly. Cycle tested unit. Unit functioning as designed. Found lower and mid spray arms severely clogged and not spinning. Needs new spray arms.; ordrng 1 WP8519604 (arm-spray) and 1 WP8268874 (arm-spray)
We serviced a
KENMORE DRYER-ELECTRIC
Model 79681472210
Near Puyallup, WA 98375
Cejay
Job Details: 07/05/2022
Customer concern is that dryer making a loud thumping noise during operation and clothes are getting caught on lint screen. Found damaged lint screen causing fabric to get stuck. Advised customer lint screen is not covered. Also found loose drum baffle causing noise during operation. Tightened drum baffle. Cycle tested unit all checks good.
We serviced a
LG DISHWASHER
Model LDF7774ST
Near Spanaway, WA 98387
Cameron M.
Job Details: 07/05/2022
"Customer concern is that dishwasher produces oe error, not draining. Found stripped drain pump impeller, causing unit to not drain. Needs new drain pump. Follow up visit scheduled for 7/14 8-12; ordrng 1 EAU62043403 (MOTOR ASSEMBLY,DC,PUMP)"
We serviced a
SAMSUNG DISHWASHER
Model DW80K5050US/AA 03
Near Tacoma, WA 98444
Cameron M.
Job Details: 07/05/2022
"Customer concern is that dishwasher does not power on and start cycle. Found loose connections at main board. Causing unit to not power and start cycle. Reseated connectors ,cycle tested unit. All checks ok advised customer to monitor and call if issue persists."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WA45N3050AW/A4
Near McKinney, TX 75071
Chris
Job Details: 07/05/2022
Replaced suspension. Tested. Unit checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4816FW2
Near Princeton, TX 75407
Chris
Job Details: 07/05/2022
Customer concern is unit still has banging noise during spin. Could not find any mechanical issues with unit. Instructed customer on loading unit. No problem with previous repair.
We serviced a
ELECTROLUX WASHER-FRONTLOAD
Model EFLS517SIW0
Near Irving, TX 75063
Chris
Job Details: 07/05/2022
"Customer concern is unit loud during spin cycle. Found tub bearing noisy. Also motor squeaking. Oil come out of rear tub bearing. Need new outer tub , basket, and motor. ; ordrng 1 5304505157 (shell) and 1 5304505337 (drum assembly) and 1 5304520351 (Tub seal) and 1 5304505155 (shell) and 1 134616700 (belt) and 1 5304505271 (motor)"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED5100HW1
Near Irving, TX 75063
Chris
Job Details: 07/05/2022
Customer concern is unit not heating. Found open heating element. Replaced element. Tested. Unit checks good. ; used 1 WP3387747 (ELEMENT) from stock
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA54M8750AW/A4
Near Lewisville, TX 75067
Chris
Job Details: 07/05/2022
Customer concern is unit won't drain. Rinse nozzle not working. Found pump hums but won't drain. Will need new drain pump and new nozzle with valve for rinse feature. ; ordrng 1 DC97-19289F (Drain pump) and 1 DC97-19311B (Nozzle) and 1 DC97-15459G (Water valves)
We serviced a
KITCHENAID WALL OVEN
Model KODE307ESS00
Near Plano, TX 75093
Chris
Job Details: 07/05/2022
Customer concern is lower oven not heating. No heat from bake or broil element. Lower oven has error code f6e9. Communication error from control board for lower oven. No power going to elements. Need new relay board. ; ordrng 1 W11179310 (cntrl-elec)