Service History 15

Near Bonney Lake, WA 98391
Nick R.
Job Details: 10/17/2020
WASHER-FRONT LOA LG WM3670HWA Customer concern that the knob doesn't always change the cycle. Found display board knob port striped stopping the washer from changing cycle. Needs new display board. ; ordrng 1 EBR78534427 (Display board)
Near Olympia, WA 98501
Jacob P.
Job Details: 10/17/2020
WASHER-FRONT LOA KENMORE 79641962610 "Installed previously ordered pressure hose. Test cycled, all checks ok."
Near Olympia, WA 98501
Jacob P.
Job Details: 10/17/2020
WASHER-FRONT LOA SAMSUNG WF42H5200AP/A2 11 "Customer concern of unit leaking intermittently from bottom left side of unit. Inspected internal hoses, external hoses, inlet valves, door boot and tub. No signs of water inside of machine. Test cycled ×2, unable to verify issue. Advised customer to call back if problem persists."
Near Olympia, WA 98513
Jacob P.
Job Details: 10/17/2020
RANGE SAMSUNG 401NE59J7850WS/AA "Installed previously ordered surface element and warning element. Test cycled, all checks ok. Customer advised that since last visit, oven powers off intermittently. Found burnt power cord causing intermittent power. Advised customer that power cords are not covered under warranty so they will need to replace that themselves."
Near Bonney Lake, WA 98391
Branden W.
Job Details: 10/17/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Installed new wash pump. Cycle tested x3. All ops good.
Near Tacoma, WA 98445
Branden W.
Job Details: 10/17/2020
WASHER-TOPLOAD LG WT1701CV Customer concern is that washer makes grinding noise with very heavy loads. Test cycled with 15 bath towels on turbo wash and on heavy duty cycles. No abnormal noises heard at this time. Advised to call if issue persists.
Near Lakewood, WA 98498
Branden W.
Job Details: 10/17/2020
DISHWASHER MAYTAG MDB4949SDM0 Installed new door seal. Cycle tested. All checks good.
Near Tacoma, WA 98467
Nick R.
Job Details: 10/17/2020
WASHER-TOPLOAD LG WT1101CW Installed new suspension rods and control board cycle tested all checks good
Near Tacoma, WA 98445
Branden W.
Job Details: 10/17/2020
DRYER-ELECTRIC SAMSUNG DV48J7770EP/A2 02 "Customer concern is that dryer shut down mid cycle and would not start. Found idler pulley worn through causing belt to come off causing unit to not start. Needs new idler pulley and belt. Installed new idler pulley and belt. Vacuumed inside of dryer. Cleaned and lubed rollers. Cycle tested. All checks good. ; used 1 DC93-00634A (IDLER ASSEMBLY), and 1 6602-001655 (BELT) from stock"
Near Tacoma, WA 98444
Branden W.
Job Details: 10/17/2020
WASHER-TOPLOAD WHIRLPOOL GST9679PW3 Customer concern is that washer leaks. Cycle tested washer. No leaks from washer found. Did find drain standpipe backing up in wall and overflowing. Advised customer that a plumber is needed. Also advised that it appears there is fungus growing inside of the wall.
Near Tacoma, WA 98465
Branden W.
Job Details: 10/17/2020
DRYER-ELECTRIC MAYTAG MEDZ600TB2 Customer concern is that dryer will not power on. Found poor connection from user interface to P5 terminal on main board. Cleaned both sides of connection. Cycle tested. All checks good.
Near Olympia, WA 98513
Jacob P.
Job Details: 10/17/2020
DISHWASHER FRIGIDAIRE FDB2310LCC0 "Customer concern of bottom door seal coming off and causing door not to close. Mounted bottom door seal properly. Test cycled ×5, all checks ok."
Near Tumwater, WA 98501
Jacob P.
Job Details: 10/17/2020
DISHWASHER SAMSUNG DW80J7550UG "Installed previously ordered water wall motor. Test cycled, all checks ok"
Near Spanaway, WA 98387
Jacob P.
Job Details: 10/17/2020
DISHWASHER GE GSD3300R20BB "Installed previously ordered motor and sump assy and baffles. Test cycled, all checks ok"
Near Lake Tapps, WA 98391
Nick R.
Job Details: 10/17/2020
OTHER GE JVM1750DP2BB Preformed pm check cycle tested all checks good
Near Gig Harbor, WA 98335
Branden W.
Job Details: 10/17/2020
DRYER-ELECTRIC SAMSUNG n/a Customer is that dryer is making noise. Found right rear roller off of shaft and left rear roller worn. Replaced both rear rollers. Lubed front rollers and idler pulley. Vacuumed inside of dryer. Cycle tested. All checks good. ; used 2 DC97-16782A (DRUM ROLLER) from stock
Near Spanaway, WA 98387
Jacob P.
Job Details: 10/17/2020
RANGE SAMSUNG NE59J7630SG/AA "Installed previously ordered infinite switch. Advised customer that steam clean cycle will only run for 20 minutes and self clean will run for 3 hours. Test cycled, all checks ok."
Near Enumclaw, WA 98022
Nick R.
Job Details: 10/17/2020
OTHER KENMORE 25328432809 Preformed pm check cycle tested all checks good
Near Puyallup, WA 98375
Jacob P.
Job Details: 10/14/2020
WALL OVEN KENMORE 79042003605 Customer concern of temps jumping sporadically on display. Found control board not reading temp probe correctly and temp probe ohms out of range. Needs new control board and temp probe. ; ordrng 1 316460201 (Control board) and 1 316217002 (Temp probe)
Near Tacoma, WA 98404
Branden W.
Job Details: 10/14/2020
DRYER-ELECTRIC SAMSUNG DVE50M7450W/A3 Customer concern is that lint screen housing cracked and is snagging clothes. Needs new housing. ; ordrng 1 DC97-16741B (ASSY COVER FILTER) and 1 DC97-16742A (ASSY CASE FILTER)
Near Gig Harbor, WA 98335
Nick R.
Job Details: 10/14/2020
WASHER-TOPLOAD KENMORE 11015842400 "Customer concern that washer is making a grinding sound. Found a broken gear inside the transmission and a worn clutchand coupler , needs new transmission and clutch, and coupler. ; ordrng 1 3360629 (Gear case assy) and 1 285785 (Clutch) and 1 285753A (Coupling)"
Near Tacoma, WA 98499
Jacob P.
Job Details: 10/14/2020
WASHER-TOPLOAD GE GTW680BSJ4WS Customer concern of unit leaving clothes wet at end of cycle. Found worn suspension rods causing machine to go out of balance. Needs new suspension rods. ; ordrng 2 WH16X26911 (Left suspension rod)s and 2 WH16X26910 (Right suspension rod)s
Near Tacoma, WA 98409
Jacob P.
Job Details: 10/14/2020
DISHWASHER GE GDF530PGM0WW "Customer concern of unit leaking and door seal came out. Reinstalled door seal. Cleaned lower door seal, leveled and secured machine properly. Customer also stated the top rack falls sometimes. Found cap on left side broken and wheel missing from right rack. Needs new left slide and roller assy. Slide out of stock, AHS to supply parts. ; ordrng 1 WD12X22801 (Roller assy) and 1 WD30X25058 (Left slide)"
Near Puyallup, WA 98374
Nick R.
Job Details: 10/14/2020
DRYER-ELECTRIC SAMSUNG DV5086K00EV/A3 01 "Customer concern that dryer makes a lot of noise. Found both back roller seized causing dryer to make a lot of noise, needs two new back rollers. Installed new back rollers cycle tested all checks good ; used 2 DC97-16782A (DRUM ROLLER) from stock"
Near DuPont, WA 98327
Jacob P.
Job Details: 10/14/2020
WASHER-FRONT LOA WHIRLPOOL WFW94HEXL2 "Customer concern of unit not filling or agitating after starting cycle. Uninstaller MCU, found burnt spot. Needs new MCU.; ordrng 1 WPW10374126 (MCU)"
Near Lakewood, WA 98498
Jacob P.
Job Details: 10/14/2020
COOKTOP WHIRLPOOL WCE55US0HB01 "Customer concern that FL, RL and RR burners all turn off and turn back on periodically and FR burner always stays on. Advised customer that burners will cycle on and off to maintain temperatures. Cycle tested temps on burners, checks ok. Advised customer that machine is functioning as designed."
Near Tacoma, WA 98407
Jacob P.
Job Details: 10/14/2020
DRYER-ELECTRIC ELECTROLUX EFME417SIW0 Customer concern was that dryer was making a squeaky and thumping noise. Disassembled dryer and checked components. Lubricated drum rollers and pulley idler. Leveled dryer and test cycled. All checks ok.
Near Graham, WA 98338
Branden W.
Job Details: 10/14/2020
DRYER-ELECTRIC SAMSUNG DV45H7000EW/A2 02 Customer concern that dryer stops and produces HE (overheating) error. Unit has good airflow. Cycle tested temperatures 20 plus times. 155deg high. 125 low. Found no failures with dryer. Unable to reproduce error. Advised to make sure lint screen is cleaned each use and dryer is not overloaded. Dryer operating as designed at this time.
Near Puyallup, WA 98371
Nick R.
Job Details: 10/14/2020
DRYER-ELECTRIC SAMSUNG DV520AEP/XAA Installed new heating element cycle tested all checks good.
Near University Place, WA 98467
Nick R.
Job Details: 10/14/2020
WASHER-TOPLOAD AMANA NTW4700YQ1 Preformed pm check cycle tested all checks good
Near Tacoma, WA 98406
Jacob P.
Job Details: 10/14/2020
DRYER-ELECTRIC WHIRLPOOL WED8500DC2 Installed previously ordered part. Ran test cycle. Air flow check came up yellow. Informed customer that vents will have to be cleaned soon.
Near Federal Way, WA 98023
Branden W.
Job Details: 10/14/2020
WASHER-TOPLOAD MAYTAG MVWB765FW3 Installed new lid. Cycle tested lock. All checks good.
Near Tacoma, WA 98406
Branden W.
Job Details: 10/14/2020
RANGE GE JB480DM1WW Customer concern is that after running the clean cycle the oven will not turn on. Found manual door lock microswitch stuck in the locked position causing unit to not bake. Moving the lock lever a few times freed the switch. Unit now working good. Cycle tested to 250deg.
Near Graham, WA 98338
Branden W.
Job Details: 10/14/2020
DISHWASHER KENMORE 66513032K110 Installed new wash arm. And door seal. Cycle tested all checks good.
Near Fircrest, WA 98466
Nick R.
Job Details: 10/14/2020
COOKTOP OTHER NGM5054UC Preformed pm check cycle tested all checks good
Near Graham, WA 98338
Branden W.
Job Details: 10/14/2020
RANGE WHIRLPOOL WFG530S0ES1 Customer concern is that oven does not ignite. Found poor connection on bake ignitor. Secured connection. Cycle tested x25. Unit igniting every time. Pre heated to 250deg. All checks good. Collected 75.00 deductible via card.
Near Tacoma, WA 98445
Nick R.
Job Details: 10/14/2020
WASHER-FRONT LOA KENMORE 79641262610 Preformed pm check cycle tested all checks good
Near Tacoma, WA 98404
Branden W.
Job Details: 10/14/2020
OVEN/STOVE GE JGBP85WEB1WW Customer concern is that oven does not ignite when baking. Found failed bake ignitor causing no ignition. Needs new ignitor. Next service 10/19 1-5; ordrng 1 WB2X9154 (igniter)
Near Tacoma, WA 98445
Nick R.
Job Details: 10/14/2020
RANGE ELECTROLUX EW30GC55GS1 Customer concern that down draft knob is broken. The work order was for the range. Cycle tested range all checks good
Near Lake Tapps, WA 98391
Nick R.
Job Details: 10/14/2020
DISHWASHER KENMORE 66513213K901 Preformed pm check cycle tested all checks good
Near Enumclaw, WA 98022
Nick R.
Job Details: 10/14/2020
WASHER-FRONT LOA WHIRLPOOL WFW75HEFW0 Preformed pm check cycle tested all checks good.
Near Milton, WA 98354
Nick R.
Job Details: 10/14/2020
OTHER KENMORE 10671252101 Preformed pm check cycle tested all checks good
Near Puyallup, WA 98371
Nick R.
Job Details: 10/14/2020
OTHER GE 363FUF21DLRWW Preformed pm check cycle tested all checks good
Near Fircrest, WA 98466
Branden W.
Job Details: 10/14/2020
COOKTOP KENMORE 91132389890 Customer concern is that Cookson ignitor will randomly spark even when cooktop is not in use. Unit has 120v with proper polarity. Found burner switch intermittently shorting at spark module causing random ignition at ignitors. Needs new switches and spark module. AHS auth needed. Closed garage door when leaving as requested by customer. ; ordrng 4 WB24T10071 (switch gas valve)s and 1 WB13K25 (spark module)
Near Tacoma, WA 98403
Nick R.
Job Details: 10/14/2020
DRYER-ELECTRIC SAMSUNG DV56H900EP4/A2 Customer concern that dryer is making a squealing sound. Found dryer with a seized idler pulley causing noise. Needs new idler pulley . Installed new idler pulley cycle tested all checks good. ; used 1 DC93-00634A (IDLER ASSEMBLY) from stock
Near Puyallup, WA 98371
Nick R.
Job Details: 10/14/2020
WASHER-TOPLOAD LG 796WT1901CK Preformed pm check cycle tested all checks good
Near Olympia, WA 98516
Jacob P.
Job Details: 10/14/2020
WASHER-FRONT LOA KENMORE 1102382210 "Customer concern of knob not changing cycles. Found knob loose. Tightened knob. Test cycled, all checks ok."
Near Olympia, WA 98501
Jacob P.
Job Details: 10/14/2020
RANGE SAMSUNG NX58J5600SG/AA 01 "Customer concern of front right burner not igniting. Found burner head clogged with debris. Cleaned burner head. Test cycled, all checks ok."
Near Olympia, WA 98502
Jacob P.
Job Details: 10/14/2020
DRYER-ELECTRIC MAYTAG MEDX655DW1 "Customer concern of unit not starting. Found pulley unmounted. Mounted pulley and belt. Test cycled, all checks ok."
Near Puyallup, WA 98375
Branden W.
Job Details: 10/14/2020
WASHER-FRONT LOA LG WM8100HVA Customer concern is that bedding and rugs do not spin out fully and washer has high pitch noise when filling. Advised that bedding and rugs have the highest tendency to be out of balance and not achieve a high speed spin. Advised to balance loads as best as possible to help achieve proper spin speeds. Also advised high water pressure is causing noise when filling. Turned hot supply down slightly to reduce noise. Washer ops as designed.
Near Olympia, WA 98506
Jacob P.
Job Details: 10/14/2020
WASHER-FRONT LOA FRIGIDAIRE 41739012890 "Customer concern of door not closing properly. Found loose hinges causing door latch to not line up correctly. Adjusted hinges. Test cycled, all checks ok."
Near Olympia, WA 98502
Jacob P.
Job Details: 10/14/2020
DRYER-ELECTRIC SAMSUNG DV42H5200EP/A3 "Customer concern of unit not heating. Found open hi limit, worn idler pulley and sized right rear roller. Replaced heating element, idler pulley and roller. Test cycled, all checks ok. ; used 1 DC97-16782A (DRUM ROLLER), 1 DC97-14486A (ELEMENT ASSEMBLY), and 1 DC93-00634A (IDLER ASSEMBLY) from stock"
Near Olympia, WA 98502
Jacob P.
Job Details: 10/14/2020
WASHER-TOPLOAD WHIRLPOOL WTW8500DC4 Installed new lid assy. Unable to test due to no power at house.
Near Olympia, WA 98516
Jacob P.
Job Details: 10/14/2020
RANGE FRIGIDAIRE FEFL64FSC "Installed previously ordered bake element and light bulb. Test cycled, all checks ok."
Near Auburn, WA 98092
Branden W.
Job Details: 10/14/2020
DISHWASHER FRIGIDAIRE FFBD2406NB9B Installed new inlet valve. Cycle tested x3. No leaks. All checks good. Left failed valve with customer as it caused a leak.
Near Puyallup, WA 98371
Nick R.
Job Details: 10/14/2020
DISHWASHER KENMORE 66514793N510 Preformed pm check cycle tested all checks good
Near Tacoma, WA 98408
Branden W.
Job Details: 10/14/2020
DISHWASHER AMANA ADB1400AGW0 Customer concern is that dishwasher does not drain the water. Found piece of ceramic lodged in pump impeller causing no drain. Cleaned pump. Cycle tested x3. All checks good. Collected 75.00 deductible via card.
Near Puyallup, WA 98375
Jacob P.
Job Details: 10/10/2020
WASHER-TOPLOAD SAMSUNG WA54M8750AV/A4 "Customer concern of grinding sound while spinning. Found debris between tub and basket causing sound. Removed debris. Test cycled, all checks ok."
Near Lacey, WA 98516
Jacob P.
Job Details: 10/10/2020
DRYER-ELECTRIC KENMORE 79681982410 "Performed pm check on dryer, all checks ok."
Near Lakewood, WA 98498
Nick R.
Job Details: 10/10/2020
DRYER-ELECTRIC KENMORE 11085866400 Preformed pm check cycle tested all checks good
Near Puyallup, WA 98371
Nick R.
Job Details: 10/10/2020
WASHER-TOPLOAD KENMORE 11027092600 Preformed pm check cycle tested all checks good
Near , WA 98321
Nick R.
Job Details: 10/10/2020
DISHWASHER KENMORE 66514743N510 Preformed pm check cycle tested all checks good
Near Olympia, WA 98502
Jacob P.
Job Details: 10/10/2020
DISHWASHER KITCHENAID KDTE104ESS3 Customer complaint of unit not heating and dishes coming out dirty when using heavy cycle. Found machine in heat lockout and no rinse aid. Advised customer rinse aid is required to achieve proper wash and drying results. Needs new control board and thermistor. ; ordrng 1 W11084121 (Thermistor) and 1 W10909703 (Control board)
Near Puyallup, WA 98374
Branden W.
Job Details: 10/10/2020
DISHWASHER FRIGIDAIRE FFID2426TD1A Customer concern is that dishwasher will not drain. Found solid debris chunk clogging drain hose at pump outlet causing poor drain. Cleared debris. Cycle tested x3. All checks ok.
Near Tacoma, WA 98404
Branden W.
Job Details: 10/10/2020
DISHWASHER WHIRLPOOL WDF520PADB7 Customer concern that dishwasher will not power on. Found GFCI that dishwasher plugs into tripped. Unable to reset GFCI. Cycle tested dishwasher on different outlet. All checks good. Advised that an electrician is needed to restore power to outlet behind dishwasher. Left power cord in front of dishwasher with toe panel off at customers request.
Near Olympia, WA 98501
Jacob P.
Job Details: 10/10/2020
WASHER-TOPLOAD WHIRLPOOL WTW5000DW1 "Installed previously ordered suspension rods, clutch and belt. Unable to remove wash plate to change hub. Needs new wash plate. ; ordrng 1 W10752283 (Wash plate)"
Near Tacoma, WA 98403
Branden W.
Job Details: 10/10/2020
DRYER-GAS KENMORE GGW9200LQ1 Customer concern is that dryer does not heat at all. Found after several ignition cycles. Gas valve coils fail to open causing no heat. Replaced coils. Vacuumed inside of dryer. Also found moisture sensor bars unplugged. Reconnected sensors. Cleaned and tested sensors. Cycle tested. All checks ok. ; used 1 279834 (2 COIL GAS VALVE SET) from stock
Near Tacoma, WA 98404
Nick R.
Job Details: 10/10/2020
RANGE WHIRLPOOL WFC310S0EB Customer concern that front left burner stays on high even when set on low. Found range with a stuck infinite switch cause front left burner to always be on high. Needs new infinite switch.; ordrng 1 WP3148952 (Infinite switch)
Near Olympia, WA 98513
Jacob P.
Job Details: 10/10/2020
DISHWASHER GE GDT545PGJ2BB "Installed previously ordered spray arms. Test cycled, all checks ok."
Near Puyallup, WA 98373
Jacob P.
Job Details: 10/10/2020
WALL OVEN FRIGIDAIRE FGET3065PFD "Installed previously ordered bake element. Found burnt connector to bake element. Replaced connector. Test cycled, all checks ok."
Near Sumner, WA 98391
Branden W.
Job Details: 10/10/2020
DRYER-ELECTRIC WHIRLPOOL RED4440VQ1 Installed new timer. Cycoe tested on timed and auto dry setting. Good Temps and airflow. All checks good.
Near Tacoma, WA 98443
Nick R.
Job Details: 10/10/2020
OTHER KITCHENAID KBSN608EBS01 Preformed pm check cycle tested all checks good
Near Buckley, WA 98321
Branden W.
Job Details: 10/10/2020
DRYER-ELECTRIC GE GTD75ECPL0DG Installed new front bearing and rear bearing. Test cycled with a load for 20 minutes. All checks ok.
Near Auburn, WA 98092
Branden W.
Job Details: 10/10/2020
DISHWASHER FRIGIDAIRE FFBD2406NB9B Customer concern that dishwasher randomly leaks from inlet valve area. Found signs of dried water on valve body. Needs new inlet valve assembly. Dishwasher has to be removed to replace valve as supply shut off is behind dishwasher. ; ordrng 1 807047901 (valve)
Near Tacoma, WA 98446
Branden W.
Job Details: 10/10/2020
DRYER-ELECTRIC MAYTAG MEDC215EW1 Installed new timer. Cycle tested. Alo checks good.
Near Tacoma, WA 98418
Nick R.
Job Details: 10/10/2020
DRYER-ELECTRIC SAMSUNG DV45H7000EW/A2 02 Customer concern that dryer isn't drying. Found dryer with an open heating element causing dryer not to heat needs new heating element ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock
Near Tacoma, WA 98408
Nick R.
Job Details: 10/10/2020
OTHER KENMORE 79571079010 Preformed pm check cycle tested all checks good.
Near Spanaway, WA 98387
Nick R.
Job Details: 10/10/2020
DRYER-ELECTRIC KENMORE 11065922401 "Customer concern that dryer isn't working. Found broken belt causing dryer not to work needs new belt, installed new belt cycle tested all checks good ; used 1 661570V (BELT) from stock"
Near Olympia, WA 98503
Jacob P.
Job Details: 10/10/2020
RANGE FRIGIDAIRE LGEF3045KFJ "Installed previously ordered control board and overlay. Test cycled, all checks ok."
Near Lacey, WA 98503
Jacob P.
Job Details: 10/10/2020
WASHER-TOPLOAD WHIRLPOOL WTW5000DW1 "Customer concern of unit continuously filing in rinse cycle. Found drain hose too far down in wall causing siphon condition. Removed drain hose and secured at proper position. Test cycled, all checks ok."
Near Puyallup, WA 98372
Jacob P.
Job Details: 10/10/2020
DISHWASHER MAYTAG MDB4949SDE2 "Customer concern of unit not washing dishes well. Found sump disassembled and lower spray arm broken upon arrival. Found spray arms filled with debris and upper manifold warped. Needs new sump assy, lower spray arm, upper spray arm and upper manifold. Called asurion to inform them of condition of machine, they advised they are sending call in for review on whether the repair will be covered or not. ; ordrng 1 WPW10591570 (Sump assy) and 1 W10803178 (Lower spray arm) and 1 WPW10571946 (Upper manifold) and 1 WPW10605345 (Upper spray arm)"
Near Lakewood, WA 98499
Branden W.
Job Details: 10/10/2020
WASHER-FRONT LOA WHIRLPOOL WFW75HEFW0 Customer concern that washer powers on. Then goes blank. Washer then started working again. Unable to reproduce issue at time of service. Reseated interface connections. Cycle tested. No issues found at this time. Advised to call if issue returns.
Near Enumclaw, WA 98022
Nick R.
Job Details: 10/10/2020
OTHER LG LFC22770ST Preformed pm check cycle tested all checks good.
Near Auburn, WA 98001
Nick R.
Job Details: 10/10/2020
RANGE GE JBP30BA2AD Installed new infinite switch and power cord cycle tested all checks good
Near Puyallup, WA 98371
Branden W.
Job Details: 10/10/2020
WASHER-TOPLOAD KENMORE 11022622100 "Customer concern is washer makes a clunking noise and moved when washing towels. Advised clunking is normal sound when break releases. Found transmission leaking a lot of oil. Also found dog agits worn. Needs new transmission, clutch, coupler and dog agits. Next service 10/15 1-5pm; ordrng 1 3360629 (gear case) and 1 285753A (coupling,motor) and 1 285785 (clutch) and 1 80040 (agitator dogs)"
Near Olympia, WA 98501
Jacob P.
Job Details: 10/10/2020
DRYER-ELECTRIC KENMORE 110.858624 Performed pm check on dryer . All checks ok.
Near Olympia, WA 98506
Jacob P.
Job Details: 10/10/2020
DRYER-ELECTRIC GE GTD42EASJ2WW "Customer concern of unit taking too long to dry. Ran air flow test, 100% plugged. Removed vent from back of dryer, found large lint build up in vent. Removed lint build up. Ran air flow test with vent off, green. Ran air flow test with vent attached, 100% plugged. Advised customer that vent from back off dryer to outside needs to be cleaned asap. Dryer functioning as designed."
Near Puyallup, WA 98371
Nick R.
Job Details: 10/10/2020
DRYER-ELECTRIC SAMSUNG DV520AEP/XAA Customer concern that dryer isn't heating. Found an open heating element causing dryer not to heat. Needs new heating element. Needs auth ; ordrng 1 DC93-00154A (Heating element)
Near Olympia, WA 98513
Jacob P.
Job Details: 10/10/2020
WASHER-FRONT LOA MAYTAG MHW5630HC0 "Customer concern of unit shaking and going out of balance, clothes are coming out hot when washed on cold and unit leaked into pedestal once. Found drain hose down too far in wall, secured hose at proper depth. Customer advised they have a water circulation system in their house which causes hot water to come out of cold water valve sometimes. Advised that may be the issue of clothes coming out hot. Found back right leveling leg up too high causing machine to shake. Leveled machine. Test cycled with a load, all checks ok."
Near Puyallup, WA 98371
Nick R.
Job Details: 10/10/2020
DRYER-ELECTRIC WHIRLPOOL WED4815EW1 "Customer concern that dryer stops mid cycle. Found the dryers timer with worn contacts causing dryer to stop mid cycle, needs new timer. ; ordrng 1 WPW10185982 (Timer)"
Near Gig Harbor, WA 98335
Jacob P.
Job Details: 10/10/2020
DISHWASHER WHIRLPOOL GU2400XTPQ7 "Customer concern of soap left on dishes and around dispenser. Tested water temps at sink, 125deg. Ran machine on normal, both spray arms moving. Test cycled drain, checks ok. Found no rinse aid in unit. Advised customer that rinse aid is required to achieve proper wash and drying results. Machine functioning as designed, no mechanical failure."
Near Tumwater, WA 98501
Jacob P.
Job Details: 10/10/2020
DISHWASHER SAMSUNG DW80J7550UG Customer concern of water wall not moving causing dishes to be dirty. Found water who motor broken causing no water wall movement. Needs new water wall motor assy.; ordrng 1 DD97-00216A (Water wall motor assy)
Near Tacoma, WA 98403
Jacob P.
Job Details: 10/10/2020
DISHWASHER KENMORE 58714153402 "Customer concern of unit not filling. Tested voltage to inlet valve, 120v. Checked valve under sink is open, checks ok. Test cycled machine, unit fills. Test cycled ×3, all checks ok."
Near Steilacoom, WA 98388
Branden W.
Job Details: 10/10/2020
DISHWASHER LG LDT7797BM Customer concern is that dishwasher was failing to power on. Dishwasher started working again after days of not powering on. Unable to get unit to fail at time of service. Inspected console connections for corrosion. None found. Reseated all connections in console. Advised to call if issue returns.
Near Tacoma, WA 98443
Branden W.
Job Details: 10/10/2020
DISHWASHER KITCHENAID KDTE334DSS0 Customer concern is that dishes still wet and greasy at end of cycle. Found errors F8 E1 and F6 E1 Stored. Cycle tested. Found diverter motor does not stop running. Also found wash pump fails to start intermittently. Needs new sump assembly. Part is on manufacturer back order with no ETA. AHS to supply part. Dishwasher not grounded and power connection box cover missing. Lower toe panel missing clips. Zip tied on. ; ordrng 1 WPW10455261 (pump&motor)
Near Tacoma, WA 98404
Jacob P.
Job Details: 10/10/2020
DISHWASHER GE GSD2100V55WW "Customer concern of unit leaking from left side when doing dishes in sink. Found unit full of water upon arrival. Drained water out, sink backed up completely. Unable to turn on garbage disposal. Drained unit into sink directly, drained fine. Advised customer that plumbing issue is causing sink to back up and back flow into dishwasher causing unit to overflow. Plumber is needed, dishwasher functioning as designed."
Near Enumclaw, WA 98022
Nick R.
Job Details: 10/10/2020
DRYER-ELECTRIC SAMSUNG DV45K6200EW/A3 02 Customer concern that dryer is making a wobbling sound found all 4 rollers worn causing a wobbling sound needs 4 new rollers. Installed new rollers cycle tested all checks good.; used 4 DC97-16782A (DRUM ROLLER) from stock
Near Spanaway, WA 98387
Nick R.
Job Details: 10/10/2020
WASHER-TOPLOAD MAYTAG MVWB765FFW3 Customer concern that clothes are getting stuck under the washplate. Found a shirt under the washplate . Removed shirt cycle tested all checks good
Near Tacoma, WA 98445
Branden W.
Job Details: 10/10/2020
WASHER-FRONT LOA SAMSUNG WF45M5500AZ/A5 Customer concern that washer leaks in front. Cycle tested x3 in rinse cycle. Only leak found was at door boot and glass seal. Cleaned hair and debris from door glass and boot. Cycle tested again. No leaks. Found no other signs of leaks. Advised to keep door glass and boot cleaned.
Near Auburn, WA 98001
Branden W.
Job Details: 10/10/2020
RANGE GE JBP30BA2AD Tech was assigned as a helper;