We serviced a
LG DISHWASHER
Model LDP6809SS/00
Near Grand Prairie, TX 75050
Patrick
Job Details: 03/10/2022
"Customer reports sink backup preceded dw failure. Ran unit, no leak detected. Likely drain backup caused unit to overflow. All checks good."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45H7000EW/A2 02
Near Spanaway, WA 98387
Cameron M.
Job Details: 03/10/2022
"Customer concern is that dryer makes one revolution and then shuts down. Tested unit under load of towels, unit turned drum one revolution and motor stopped. Load tested unit by manually putting resistance on drum , motor was unable to turn drum at that point. Causing unit to produce customer complaint of turns drum once and then hums. Needs new motor and blower wheel. Advised customer recall work order will be required from warranty company. Also advised customer parts show out of stock. Requires auth. ; ordrng 1 DC31-00055G (MOTOR AC DRIVE) and 1 DC67-00180B (FAN), states that autho needed"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW7000DW00000
Near Tacoma, WA 98418
Cejay
Job Details: 03/10/2022
"Customer concern is that washer shows error code and does not start. Pulled error codes via service mode. F5E2 F5E3 lid lock and unlock errors. Lid lock constantly clicks while washer is powered on.F7E0 loss of power, washer was unplugged apon arrivalF0E5 unbalanced load.F2E1 UI stuck button.Lid lock failed to lock, needs new lid lock. Installed new lid lockCleared all stored errors. Via service diagnostic test mode,tested lid lock, slow agitate, slow speed spin and high speed spin with no issues. Then cycle tested washer with 6 bath towels. All checks good.; used 1 W10810403 (LID LOCK ASSY) from stock"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV365ETBGWR/A3
Near Puyallup, WA 98375
Cameron M.
Job Details: 03/10/2022
"Customer concern is that dryer does not heat. Preformed airflow test failed (yellow). Tested voltage to unit, good 240v. Found open heating element, causing unit to not heat. Needs new element. Installed new element. Cleaned and calibrated moisture sensors. Cleaned and Vacuumed inside of unit. cycle tested all checks good. Advised customer dryer vent duct needs to be cleaned. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model GU3600XTSY2
Near Wylie, TX 75098
John
Job Details: 03/10/2022
"Customer concern dishwasher not cleaning properly as well as racks rusting and failing. Found upper and lower rack severely corroded to the point that they are barely hanging on too the adjusters as well as clips missing on the upper tine rack. Also found upper and lower spray arms clogged causing poor wash condition. Needs new upper and lower spray arms, upper and lower dish racks as well as upper tine clips.; ordrng 3 WP8539190 (Pivot tine)s and 1 W10727422 (Upper dish rack) and 1 W10727679 (Lower rack assy.) and 1 WP8268332 (Lower spray arm) and 1 WP8561746 (Mid spray arm)"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45K6500EV/A3 01
Near Puyallup, WA 98375
Cejay
Job Details: 03/10/2022
Customer concern is that sensor dry is not working also takes multiple cycles to dry preformed airflow test failed (yellow) Preformed temperature checks good. At time of service dryer is working as designed. Advised customer dryer ducts need service. Also cleaned and calibrated moisture sensors.
We serviced a
GE WASHER-TOPLOAD
Model GTWN4250D1WS
Near Dallas, TX 75211
Patrick
Job Details: 03/10/2022
Customer concern unit goes off balance. Found dampers holding basket unevenly. Must replace dampers to correct issue. ; ordrng 2 WH16X10158 (Rod and sorting assy)s and 2 WH16X10159 (Rps and spring assy)s and 4 WH01X10001 (Socket)s
We serviced a
HOTPOINT RANGE
Model RGB540SEH2SA
Near Dallas, TX 75208
Patrick
Job Details: 03/10/2022
Found oven ignitor open. Replaced from truck stock. Tested unit. All checks good. ; used 1 Wb13k21 (Igniter) from stock
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS9
Near Dallas, TX 75214
Patrick
Job Details: 03/10/2022
"Customer concern, unit doa. Confirmed. Good 120vac to unit, no response from touch pad. Cycled power, unit began working then died again. Must replace keypad and main control to correct failure. ; ordrng 1 WPW10481125 (Touch pad) and 1 W10479761 (Main control)"
We serviced a
GE DISHWASHER
Model GDT535PSMBSS
Near Plano, TX 75074
John
Job Details: 03/10/2022
Customer concern dishwasher not starting cycle. Found unit not draining properly caus8ng it to not start filling. Found blockage in drain hose causing it to not drain. Needs new drain hose. ; ordrng 1 WD24X10062 (Drain hose)
We serviced a
GE WALL OVEN
Model ZET1RM4SS
Near Plano, TX 75093
John
Job Details: 03/10/2022
Customer concern all buttons and touch screen non responsive. Confirmed UI board to be non responsive. Needs new UI Board. AHS to supply parts.; ordrng 1 WB27T11496 (UI)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC415EW1
Near Spanaway, WA 98387
Cejay
Job Details: 03/09/2022
Customer concern is just to have washer checked out visual checks all good.Calibrated washer. Cycle tested unit all checks good.
We serviced a
GE DISHWASHER
Model PDW7980P00SS
Near Coppell, TX 75019
John
Job Details: 03/09/2022
"Customer concern dishwasher not washing, sealing, or closing properly. Found spray arms clogged and not spraying causing poor wash condition. Found dishwasher cabinet severely warped and bent causing door not to align properly as well as inner door not seating properly to door seal. Also found door switch not engaging due to warpage. Needs new inner door, outer door, door latch, and upper and lower spray arms. AHS to supply discontinued parts.; ordrng 1 WD31X10098 (Inner door assy.) and 1 WD35X10049 (Outer door assy.) and 1 WD22X10046 (Upper spray arm) and 1 WD22X10047 (Lower spray arm) and 1 WD21X10169 (Door switch)"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED7300XW0
Near Garland, TX 75040
Patrick
Job Details: 03/09/2022
Customer unit not heating. Found grounded element causing issue must replace element from truck stock. Replaced element tested unit. Unit now heating normally. Air test failed red. Customer must clean vent before additional work can be performed. ; used 1 WP8544771 (Element) from stock
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA52M7750AW/A4
Near Tacoma, WA 98446
Cameron M.
Job Details: 03/09/2022
"Customer concern is that washer intermittently produces ur error and does not complete cycle. Cycle tested unit via service mode, found no mechanical issues. Cycle tested unit with customer provided load of bath towels. Found unit unable to balance regardless of load. Found failed transmission, causing noise during operation. Also found failed dampers ,causing unit to not balance. Needs new gearcase and damper assembly. Advised customer parts show out of stock, may take time to receive parts. ; ordrng 4 DC97-18610A (ASSY DAMPER)s and 1 DC97-18439A (ASSY CLUTCH-MODULE)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model 11092599200
Near Tacoma, WA 98444
Cameron M.
Job Details: 03/09/2022
"Arrived to call of Customer concern is that washer does not drain. Found unit unresponsive, due to power outlets having reversed power feeds ground is suppling 120v. As result i am Unable to test unit. Advised customer electrician is needed to correct the wiring issue. Once issue is corrected, customer can then call for diagnosis of washer."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Puyallup, WA 98375
Cameron M.
Job Details: 03/09/2022
Customer concern is that dishwasher does not drain and produces error codes. Cycle tested unit 20x unable to duplicate customer concern. Advised customer to monitor and call if issue persists. Also Advised customer on using high quality detergent for best wash results and running regular cleaning cycles for optimal performance.
We serviced a
GE DISHWASHER
Model GDF640HGM2WW
Near Buckley, WA 98321
Cameron M.
Job Details: 03/09/2022
"Customer concern is that dishwasher is unresponsive, no power condition. Found failed user interface not communicating to main board. Causing no power condition.needs new user interface. Parts show out of stock. Advised customer may take time to get parts. Advised customer on regular cleaning intervals and using high quality detergent for best wash results. ; ordrng 1 WD21X25726 (CONFIGURED UI SERVICE CONTROL)"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11020222511
Near Tacoma, WA 98498
Cejay
Job Details: 03/09/2022
"Could not install transmission due to rust. Needs new basket, ring labyrinth, drive block and 7/16 screw to agitator.; O-emld tckt"
We serviced a
KITCHENAID WALL OVEN
Model NOTAVAILABLE
Near Plano, TX 75024
John
Job Details: 03/09/2022
Customer concern oven not heating. Found control board only sending 40-60 V to broil and bake elements as no continuity in broil element. Needs new control board and broil element. Customer states that his wife gave AHS the model number from the paperwork but he was unable to find said paperwork while I was here. AHS to supply parts.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB855DC4
Near Plano, TX 75025
John
Job Details: 03/09/2022
Customer concern dryer leaking water while not in use. Found inlet vavle not closing causing leak. Needs new inlet vavle.; ordrng 1 W11314437 (Inlet vavle)
We serviced a
LG DRYER-ELECTRIC
Model DLEX3700V
Near Frisco, TX 75035
John
Job Details: 03/09/2022
Installed previously ordered thermistor and control board. Temp checks in range. All checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW7120HW0
Near Allen, TX 75013
John
Job Details: 03/09/2022
Customer concern unit not making beeping sound or start up sounds. Found speaker attached to UI not producing any sound. Needs new UI.; ordrng 1 W11478525 (UI)
We serviced a
GE DRYER-ELECTRIC
Model GTD65EBSJ3WS
Near McKinney, TX 75069
John
Job Details: 03/09/2022
Installed previously ordered door switch. All checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB765FW0
Near Tacoma, WA 98422
Cejay
Job Details: 03/09/2022
"Customer concern is that washer lid is broken. Had a previous company out to diagnose issues and order part back in January. They never returned to install lid. Lid was delivered to customer beginning of February. Installed new lid lock. Cycle tested unit, all checks good."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MDE6400AYW
Near Garland, TX 75043
Patrick
Job Details: 03/09/2022
"Customer concern, baffle loose, timer hard to use. Confirmed, timer pts function failed. Must pull out and up to get unit to run, must replace timer and knob. Parts listed as NLA AHS to supply parts. ; ordrng 1 33002726 (Timer) and 1 22003953 (Knob)"
We serviced a
KITCHENAID DISHWASHER
Model KUDP02CRBL2
Near Rowlett, TX 75088
Patrick
Job Details: 03/09/2022
"Found door gasket installed backwards, unit will leaks but now from center of door. Found soap dispenser loose in mount, pouring water. Tightened dispenser, leak resolved. Tested unit all checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF730PAYM3
Near Rockwall, TX 75087
Patrick
Job Details: 03/09/2022
"Customer concern, not washing. F7e1 no heat. Good fill, motor makes loud irregular grinding noise and does not spray water. Must replace sump assy. ; ordrng 1 WPW10482482 (Motor/ sump assy)"
We serviced a
LG DISHWASHER
Model LDF5545ST/00
Near Forney, TX 75126
Patrick
Job Details: 03/09/2022
Replaced sump assy. Tested unit.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB855DC4
Near Lake Tapps, WA 98391
Cejay
Job Details: 03/09/2022
"Customer concern is that dryer is making a squealing noise during operation. Preformed airflow test failed (yellow) found failed idler pully causing squealing noise during operation. Also found failed RR support roller. Needs new idler pully and support wheel. Installed new idler pully and support wheel. Cycle tested unit all checks good ; used 1 WPW10314173 (DRUM ROLLER), and 1 279640 (PULLEY,IDLER) from stock"
We serviced a
LG DRYER-ELECTRIC
Model DLEX3001W
Near Plano, TX 75074
John
Job Details: 03/09/2022
Came to install previously ordered baffle. Found mounting holes worn to the point that the screws will not hold the baffle in place. Needs new basket. AHS to supply parts; ordrng 1 3045EL1002S (Drum)
We serviced a
WHIRLPOOL DISHWASHER
Model NMN
Near Forney, TX 75126
Patrick
Job Details: 03/09/2022
"Costumer concern, poor washability. Model/ serial tag missing. Good fill, good spray, good drain. Svc cycle, good fill, good spray, heater energized through tco during wash, good heater. Model and serial tag removed, unable to order parts if needed. Cleared significant amount of debris from chopper. Copper assy in tact."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4930XW3
Near Mesquite, TX 75181
Patrick
Job Details: 03/09/2022
"Replaced dampers, lid lock and fill valve. Calibrated. All checks good"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US2A
Near Mesquite, TX 75149
Patrick
Job Details: 03/09/2022
Replaced spray arm. Tested unit. All checks good.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45R6100AC/US 03
Near Graham, WA 98338
Cameron M.
Job Details: 03/09/2022
"Customer concern is that washer does not drain and spin. Found unit full of water at time of service. Cycle tested unit Found seized drain pump causing unit to not drain Vacuumed out water. Checked for debris in drain pump, none. Needs new pump. Advised customer part shows out of stock, may take time to receive parts. AHS TO SUPPLY..also advised customer unit needs to be made accessible for repair. ; ordrng 1 DC97-20621A (ASSY PUMP DRAIN)"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV219AEW/XAA
Near South Hill, WA 98375
Cameron M.
Job Details: 03/09/2022
"Customer concern is that dryer powers on but does not tumble and run cycle. Prior to service call customer attempted to move unit forward to diagnose issues with dryer. In the process dryer vent came uninstalled from unit. Advised customer due to the limited availability of space airsled will be needed for moving washer resultingin additional $50 dollar charge. To allow sufficient space for re-installation of dryer vent. Advised customer will also need to sign waver of damages document. While diagnosing customers concern of unit not tumbling. Found worn belt, causing unit to not tumble and start cycle. Needs new belt. Installed new belt. Cleaned and Vacuumed inside of unit. Cleaned and calibrated moisture sensors. Cycle tested unit, all checks good. Utilizing airsled moved washer out of position, re-installed vent hose. Moved washer back into position. Collected payment via debit card Payment ; used 1 6602-001655 (BELT) from stock"
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW70HEBW1
Near Dallas, TX 75205
John
Job Details: 03/09/2022
Customer concern washer drain pump running and door locked. Found pressure switch not reading properly causing door to remain locked and pump to run. Replaced pressure switch. All checks good.; used 1 WPW10448876 (SWITCH-WL) from stock
We serviced a
KENMORE WASHER-FRONTLOAD
Model 41741142000
Near Tacoma, WA 98404
Cejay
Job Details: 03/08/2022
Installed previously ordered timer. Cycle tested unit all checks good.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45H7000EW/A2 02
Near Spanaway, WA 98387
Cameron M.
Job Details: 03/08/2022
"Customer concern is that dryer does not start cycle. Found worn belt causing unit to not start cycle. Also found seized rear right roller, causing noise during operation. Needs new belt and roller. Installed new belt and roller. Cycle tested unit 3x. All checks good preformed airflow test, failed (yellow). Advised customer dryer vent duct needs to be cleaned asap. ; used 1 DC97-16782A (DRUM ROLLER), and 1 6602-001655 (BELT) from stock"
We serviced a
WHIRLPOOL OTHER
Model ED5PHAXSQ01
Near Garland, TX 75043
Patrick
Job Details: 03/08/2022
"Customer concern, warm ff section. Found evap frosted over. Attempted forced defrost cycle, no joy. Jumped defrost contacts at board, heater energized normally. Must replace adc board. ; ordrng 1 WPW10366605 (Adc board)"
We serviced a
OTHER WALL OVEN
Model n/a
Near Plano, TX 75094
Patrick
Job Details: 03/08/2022
Customer concern oven knob fell out of position. Reattached knob. Door difficult to close. Customer must choose servicer with blue star brand access to service unit from here
We serviced a
GE WASHER-TOPLOAD
Model GTW465ASN0WW
Near Plano, TX 75023
Patrick
Job Details: 03/08/2022
"Customer concern, lint wash cycles, very little water during wash. Ran drain and spin, functioned normally. Filled to max water level ran normal cycle. Good fill, good agitate, good drain. Hoses properly installed. Customer reports unit made buzzing sound when attempting to fill, could not duplicate on site. Installed firmware update. All checks good at this time. Possible inlet valve issue. Recommend order valve if problem persists."
We serviced a
KITCHENAID COOKTOP
Model KGCD807XSS01
Near Frisco, TX 75035
Patrick
Job Details: 03/08/2022
"Customer concern rf and lr burners not lighting. Lr igniter pushed into hole too far, not arcing at correct location. Repositioned temporarily as holder is loose. Rf igniter detached and fell into burner box. All binders have rusted and seized mounting screws, glass top cracked on arrival. Must replace glass top, 4 igniter screws, 4 igniters, 8 burner screws and 4 oriface holders to correct issue. Note: unit is kitchenaid, downdraft, gas on glass unit. ; ordrng 1 W10296933 (Main top) and 4 WP74009336 (Igniter)s and 4 WP8273062 (Igniter screws)s and 1 74010772 (Rf oriface holder) and 1 74010773 (Rr oriface holder) and 1 74010774 (Lf oriface holder) and 1 W11416836 (Rr oriface holder) and 8 WP3368921 (Burner screws)s"
We serviced a
FRIGIDAIRE RANGE
Model LFEF3054TFH
Near Grand Prairie, TX 75051
John
Job Details: 03/08/2022
Came to install control board. Found power turned on to unit and the breaker box in storage inaccessible. (See photos) Advised Customer that breaker box must be accessible before repairs can be completed.; O-emld tckt
We serviced a
SAMSUNG RANGE
Model NX58K3310SS/AA
Near Enumclaw, WA 98022
Branden W.
Job Details: 03/08/2022
Customer concern is that range trips breaker when bake is turned on. Found shorted bake ignitor causing issue. Needs new ignitor. Next appointment 3/15 1-5; ordrng 1 DG94-01012A (Ignitor)
We serviced a
KENMORE DRYER-ELECTRIC
Model 11064832400
Near Gig Harbor, WA 98335
Cejay
Job Details: 03/08/2022
"Customer concern is that dryer is no longer heating. Found open element causing dryer not to heat. Needs new element. Installed new element. Cycle tested unit all checks good.; used 1 279838 (ELEMENT,HEATER) from stock"
We serviced a
GE WALL OVEN
Model JTP15WOA1WW
Near Allen, TX 75013
Patrick
Job Details: 03/08/2022
"Replaced element, tested unit. All checks good"
We serviced a
GE DRYER-ELECTRIC
Model GTDP220EF4WW
Near Puyallup, WA 98371
Cejay
Job Details: 03/08/2022
Installed previously ordered timer and control knob. Cycle tested unit all checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM354ESS2
Near Dallas, TX 75205
John
Job Details: 03/08/2022
Customer concern dishwasher leaking from bottom center area. Found water leaking from diverted vavle on sump assembly during wash cycle. Needs new sump assembly.; ordrng 1 W10805015 (Pump and motor)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC565FW2
Near Dallas, TX 75229
John
Job Details: 03/08/2022
Installed previously ordered drain pump. Found inner drain hose disintegrated to the point that I cannot hook it up to drain pump with out it leaking. Needs new inner drain hose.; ordrng 1 W10899966 (Inner drain hose)
We serviced a
GE DISHWASHER
Model ZBD6920P10SS
Near Dallas, TX 75225
John
Job Details: 03/08/2022
Installed previously ordered drain hose. All checks good.; used 1 43259 (HOSE CLAMP 9/16 X 1 1/4) from stock
We serviced a
GE DISHWASHER
Model PDT715SYN2FS
Near Puyallup, WA 98371
Branden W.
Job Details: 03/08/2022
Customer concern is that dishwasher won't turn on. Found controls locked causing unit to not start. Turned off control lock. Cycle tested. All checks good.
We serviced a
KENMORE DRYER-ELECTRIC
Model 11065132411
Near Tacoma, WA 98408
Cameron M.
Job Details: 03/08/2022
"Customer concern is that dryer makes noise during operation. Found failed rear right roller breaking apart, causing noise during operation. Also found worn belt . Needs new roller and belt. Installed rollers and belt. Cycle tested unit. All checks good. ; used 1 349241T (SUPPORT,ROLLER (2 PACK)), and 1 341241 (BELT,DRIVE) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JZ0
Near Tacoma, WA 98409
Cameron M.
Job Details: 03/08/2022
"Customer concern is that range display is not working, and front left burner no matter the setting goes high heat. Voltage supply incorrect from hose power supply line1 to neutral 240v l2 neutral 57v . Advised customer electrician is needed to correct issues. Once done if still having issues call for return visit.left unit unplugged. Advised customer to not plug unit In as it's a electrical shock hazard. Do Not Use or plug in."
We serviced a
KENMORE WASHER-FRONTLOAD
Model 11029822800
Near Tacoma, WA 98498
Cameron M.
Job Details: 03/08/2022
"Installed previously ordered gearcase, coupler, and clutch. Unable to preform tub seal replacement, found basket seized in place. Basket will have to be cut out and replaced to repair tub seal. Repair uneconomical ."
We serviced a
KITCHENAID COOKTOP
Model JGP329SET1SS
Near Irving, TX 75063
Patrick
Job Details: 03/08/2022
"Verified leak at regulator, cleaned connections and replaced regulator. No leak detected at this time. If problem persists please have plumber diagnose home supply system. All checks good. Latest faulty regulator in customers possession."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDE300VF0
Near Farmers Branch, TX 75234
Patrick
Job Details: 03/08/2022
"Checked thermal fuse, checks good. Replaced control, tested unit"
We serviced a
LG DISHWASHER
Model LDS5540ST
Near Dallas, TX 75231
Patrick
Job Details: 03/08/2022
"Replaced inlet valve and case break assy. Tested unit, found additional leak in drain tube. Must replace drain tube. ; ordrng 1 AEM69493807 (Drain tube assy)"
We serviced a
WHIRLPOOL RANGE
Model WFG231LVS1
Near Tacoma, WA 98408
Cameron M.
Job Details: 03/08/2022
"Installed previously ordered ignitor, cycle tested unit 10x. Cleaned orifices and ignitors of surface burners. All checks good."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5200AW/A2
Near Edgewood, WA 98371
Cejay
Job Details: 03/08/2022
Customer concern is that washer is leaking a small amount water from underneath. Found Loose inner door clamp causing slow leak. Tightened clamp cycle tested unit it all checks good. Also advised customer on running regular cleaning cycles.
We serviced a
KENMORE RANGE
Model 7909611340A
Near Spanaway, WA 98387
Branden W.
Job Details: 03/08/2022
"Installed new control, overlay and infinite switch. Cycle tested. All checks good."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW7040DW1
Near Dallas, TX 75205
John
Job Details: 03/08/2022
Customer concern washer leaking from back. Found inlet valve cracked and leaking water. Needs new inlet valve.; ordrng 1 W11220230 (Inlet valve)
We serviced a
GE DISHWASHER
Model GDF530PSM6SS
Near Dallas, TX 75228
John
Job Details: 03/08/2022
Customer concern dishwasher leaking intermittently from left front corner and only a few drops at a time. Found small tear in left edge of sweeper seal causing leak. Needs new sweeper seal.; ordrng 1 WD08X21894 (Sweeper seal)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC465HW2
Near Spanaway, WA 98387
Cejay
Job Details: 03/08/2022
Customer concern is that washer stops at wash cycle.no errors stored. Calibrated washer. Cycle tested washer no issues. In normal cycle washer failed to spin. Possible issue is a fualt in main controll. Needs new main controll board. Could not schedule follow up due to no cell service at customers home.; O-emld tckt
We serviced a
GE WASHER-FRONTLOAD
Model WCVH6800J1WW
Near Richardson, TX 75080
John
Job Details: 03/08/2022
Cam to install previously ordered inverter board. New inverter board is different part number and will not physically mount inside unit. Contacted AHS for replacement. Auth# 292ASJI
We serviced a
GE DRYER-ELECTRIC
Model GTD33EASK0WW
Near Puyallup, WA 98372
Cameron M.
Job Details: 03/08/2022
"Customer concern is that dryer does noise during operation. Found debris in blower wheel, causing unit to make noise during operation. Cleaned out Debris. Cycle tested unit 3x, found checks good. Preformed airflow test pass (green)."
We serviced a
LG DISHWASHER
Model LDT5678ST
Near Graham, WA 98338
Branden W.
Job Details: 03/08/2022
Customer concern is that dishwasher makes noise and produces error. Found vario (diverter) unable to find position causing error. Also found wash pump bearings failing causing noise. Needs new sump assembly and wash pump. ; ordrng 1 AGM75469201 (Sump) and 1 ABT72989206 (Wash pump)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DW4
Near Spanaway, WA 98387
Cejay
Job Details: 03/07/2022
Installed all previously ordered parts. Apon cycle testing found cracked in dispenser housing causing leak. Needs new housing. Follow up scheduled for 03/15 1-5pm; schdld next appmnt for 3/15 TUE 1-5
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE50R5400V/A3
Near Graham, WA 98338
Cameron M.
Job Details: 03/07/2022
Customer concern is that dryer runs cycle but doesn't heat. Preformed airflow test passed (green).found open heating element causing no heat condition during operation. Needs new element. Installed new element cycle tested all checks good. Cleaned and Vacuumed inside of unit. Cleaned and calibrated moisture sensors. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock
We serviced a
KENMORE WASHER-FRONTLOAD
Model 11045088404
Near Roy, WA 98580
Cameron M.
Job Details: 03/07/2022
"Customer concern is that washer produces fo6 error and prior to service appointment unit locked door and produced fdl error and door remains locked. Found heavy signs of over suds conditions, causing unit to not leak from rear vent. Cycle tested unit 3x via service, no issues. Preformed cycle test via rinse and spin cycle 3x, found unit intermittently unable to determine basket speed. Needs new motor control. Follow up scheduled for 3/15 1-5; ordrng 1 W10756692 (cntrl-elec)"
We serviced a
FRIGIDAIRE DISHWASHER
Model LFID2426TF4A
Near Spanaway, WA 98387
Branden W.
Job Details: 03/07/2022
"Customer concern is that dishwasher does not operate, just flashes lights. Found user interface boards in communication error. Needs new user board assembly. Next appointment 3/11 8-12; ordrng 1 5304518467 (SWITCH ASSEMBLY)"
We serviced a
ROPER WASHER-TOPLOAD
Model RTW4516FW2
Near Plano, TX 75024
Patrick
Job Details: 03/07/2022
"Replaced lid lock, calibrated unit. All checks good"
We serviced a
KITCHENAID COOKTOP
Model KECD807XBL01
Near Plano, TX 75024
Patrick
Job Details: 03/07/2022
"Replaced element, tested unit. All checks good"
We serviced a
ELECTROLUX DRYER-ELECTRIC
Model EIED55HIW0
Near Plano, TX 75093
Patrick
Job Details: 03/07/2022
Replaced element and discharge hose. Tested unit. All checks good.
We serviced a
GE DISHWASHER
Model GDT695SMJ0ES
Near Tacoma, WA 98422
Cejay
Job Details: 03/07/2022
Customer concern is that dishwasher does not turn off and is unresponsive. Checked voltage to dishwasher 120v service diagnostic led is solid on. Service bulletin for communications lost between UI and Main control. Needs new UI. Advised customer parts show out of stock and may take time to recive. AHS to supply.; ordrng 1 WD21X23462 (kit svc ui top logic)
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WT7600HKA
Near Tacoma, WA 98407
Cejay
Job Details: 03/07/2022
Customer concern is that washer is leaked a small amount of water from underneath. Cycle tested unit with no leaks. Visually inspected washer underneath no signs of leaks. Advised customer is issues persist to call and schedule another appointment.00
We serviced a
WHIRLPOOL RANGE
Model WGE745COFS00
Near Princeton, TX 75407
Patrick
Job Details: 03/07/2022
"Customer concern, lo setting is too hot on rf. Ran burner on lo. 400* surface temp after 10 min. In spec. Found hot surface indicator not lit when any burner in use. Found blown indicator light. Must replace. Recommend replace rf infinite sw for pristine intermittent issue. ; ordrng 1 WPW10312185 (Rf infinite sw) and 1 WP74004153 (Indicator)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204DSS0
Near Edgewood, WA 98372
Branden W.
Job Details: 03/07/2022
"Installed new sump assembly, drain pump and tube. Cycle tested. Found fill hose leaking. Replaced hose. All checks good. ; used 1 41045 (FILL HOSE DW 6' W/FITTINGS) from stock"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8500DV0
Near Rowlett, TX 75088
Patrick
Job Details: 03/07/2022
"Customer concern, squeeking during use. Confirmed. Must replace idler pulley and belt to correct issue. ; ordrng 1 W10837240 (Idler assy) and 1 W10849499 (Belt)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC565FW1
Near Puyallup, WA 98372
Branden W.
Job Details: 03/07/2022
Installed aftermarket actuator supplied by Asurion. Calibrated washer. Cycle tested wash and spin numerous times. Unit operating properly at this time.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MED5620TQ0
Near Tacoma, WA 98445
Cejay
Job Details: 03/07/2022
Customer concern is the dryer is not heating. Preformed temperature checks good. Preformed airflow test failed (red) advised customer dryer vent duct needs service before resuming use of dryer .
We serviced a
FRIGIDAIRE RANGE
Model FGGF3036TFA
Near Puyallup, WA 98374
Branden W.
Job Details: 03/07/2022
Customer concern is that several burners do not ignite. Found gas ways clogged causing no ignition. Cleaned all burner heads. All checks good.
We serviced a
SAMSUNG DISHWASHER
Model DW80R5060US/AA 00
Near Lakewood, WA 98498
Cameron M.
Job Details: 03/07/2022
"Customer concern is that dishwasher produces lc error. Found Unit leaking water from sump assembly seal. Also found unit leaking from wash motor and turbidity sensor. Causing unit to produce lc (leak detected) error. Needs new sump assembly and sump gasket. Advised customer parts show NLA and out of stock may take time to get parts. Advised customer to leave power to unit shut off,to prevent further leak. ; ordrng 1 DD62-00050A (DISHWASHER SUMP SEAL) and 1 DD82-01353A (SVC ASSY-SUMP)"
We serviced a
GE WASHER-TOPLOAD
Model GTW465ASNWW
Near Dallas, TX 75220
John
Job Details: 03/07/2022
Installed previously ordered inlet valve. All checks good.
We serviced a
SAMSUNG OTHER
Model RS2630SH/XAA
Near Plano, TX 75074
Patrick
Job Details: 03/07/2022
"Customer concern unit leaking from fz section. Found clogged drain tube causing overflow during defrost. Must clear drain tube. Cleared drain, tested. All checks good."
We serviced a
SAMSUNG RANGE
Model NX58H5600SS/AA 03
Near Dallas, TX 75212
John
Job Details: 03/07/2022
Installed previously ord3red safety gas valve. All checks good.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDX655DWO
Near Dallas, TX 75232
John
Job Details: 03/07/2022
Customer concern dryer making rubbing noise. Found worn drum rollers causing rubbing noise. Replaced drum rollers. All checks good.; used 2 WPW10314173 (DRUM ROLLER) from stock
We serviced a
FRIGIDAIRE RANGE
Model LFEF3054TDG7TH
Near Dallas, TX 75203
John
Job Details: 03/07/2022
"Customer concern FL dual burner only staying on high and controls for oven are dead. Found proper voltage to control board but not operating. Also found infinte switch stuck on high. Needs new control board, infinite switch, and overlay. .; ordrng 1 316238202 (Infinit) and 1 5304508924 (Control board) and 1 316419146 (Overlay)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5105HW0
Near Dallas, TX 75217
John
Job Details: 03/07/2022
Customer concern washer not spinning. Found actuator not shifting into spin causing no spin. Replaced actuator. All checks good.; used 1 W10913953 (ACTUATOR) from stock
We serviced a
GE WASHER-TOPLOAD
Model GTW335ASN1WW
Near Dallas, TX 75227
John
Job Details: 03/07/2022
Customer concern washer not agitating properly during larger loads. Found loose and worn drive belt. Causing poor agitation. Replaced drive belt. All checks good.; used 1 WH01X27538 (BELT DRIVE) from stock
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED4850HW0
Near Heath, TX 75126
John
Job Details: 03/07/2022
Customer concern dryer not drying. Vent test failed with unit unhooked from home vent. Found approximately 5-7 years worth of lint in rear vent duct. Removed lint from duct. All checks good. Advised Customer about cleaning vent screen after each use.
We serviced a
ELECTROLUX DISHWASHER
Model EI24ID30QS0A
Near Rockwall, TX 75032
John
Job Details: 03/07/2022
Customer concern dishwasher not filling or starting. Found float switch failing intermittently. Needs new float switch.; ordrng 1 A00056504 (Float switch)
We serviced a
KITCHENAID DISHWASHER
Model KUDT03FTSS0
Near Dallas, TX 75287
Patrick
Job Details: 03/07/2022
"Customer concern, unit not washing properly, especially on middle rack. Ran svc cycle. Good fill, good motor, no spray, motor must be replaced to correct issue. Good drain. ; ordrng 1 WPW10780877 (Sump assy)"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5200EP/A3 03
Near Spanaway, WA 98387
Cejay
Job Details: 03/07/2022
Customer concern is that dryer is not heating. Preformed airflow test failed (yellow)Found open element causing dryer not to heat. Needs new element assembly. Installed new element assembly. Cycle tested unit all checks good. Advised customer dryer vent ducts need service ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45H7000EW/A2 01
Near Tacoma, WA 98446
Cameron M.
Job Details: 03/07/2022
"Customer concern is that dryer makes grinding/squealing noise during operation. Found debris in blower wheel housing, causing unit to make noise during operation. Cleaned out Debris. Cycle tested unit 3x. All checks good preformed airflow test pass (green).Collected 85.00 deductible via debit card Payment."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE45T3200W/A3
Near Graham, WA 98338
Cameron M.
Job Details: 03/07/2022
"Installed previously ordered main pcb, cycle tested unit 3x. All checks good."
We serviced a
GE DISHWASHER
Model GDT695SFL3DS
Near Tacoma, WA 98445
Cejay
Job Details: 03/03/2022
Installed previously ordered diverter assembly kit. Cycle tested unit all checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MAV7600AWW
Near Tacoma, WA 98422
Cejay
Job Details: 03/03/2022
Installed previously ordered timer. Stress tested wire connections to lid switch as per service bulletin. Cycle tested washer all checks good.
We serviced a
GE WASHER-TOPLOAD
Model GTW500ASN1WS
Near Plano, TX 75074
Patrick
Job Details: 03/03/2022
"Customer concern, noisy when spinning. Ran empty spin, all good. Confirmed level. Ran rinse and spin with towels, all good. Unable to reproduce issue. Affixed customer to redistribute load when off balance condition seen."
We serviced a
GE WASHER-TOPLOAD
Model GTW840CSN0WS
Near Dallas, TX 75220
John
Job Details: 03/03/2022
Customer concern washer leaking water into machine when it's not turned on. Found inlet valves leaking water into machine while not in use. Needs new inlet valve.; ordrng 1 WH13X26637 (Inlet valve)