Near Tacoma, WA 98409
Nick R.
Job Details: 07/24/2020
WASHER-FRONT LOA KENMORE 41741122410 Customer complaint that washer isn't draining. Found the drain pump seized up. Causing the washer not to drain. Needs new drain pump.; ordrng 1 137311900 (Drain pump)
Near Tacoma, WA 98402
Branden W.
Job Details: 07/24/2020
DISHWASHER JENN-AIR JDB1100AWS Installed new main control. New board has missing/corrupt software and fails to initiate a cycle. Does run service mode with no issues. Needs new main board. ; ordrng 1 12002710 (cntrl-elec)
Near Tacoma, WA 98409
Jacob P.
Job Details: 07/23/2020
RANGE SAMSUNG NE59J7630SG/AA 02 "Installed previously ordered display board. Test cycled, all checks ok"
Near Bonney Lake, WA 98391
Branden W.
Job Details: 07/23/2020
DRYER-ELECTRIC LG DLEX9000V Customer complaint of d90 error (restricted airflow) found poor airflow with lint screen in and good airflow with lint screen out. Lint screen is clogged. Cycle tested temps. 175 high. Dryer operates well. Advised to clean lint screen.
Near University Place, WA 98466
Jacob P.
Job Details: 07/23/2020
DISHWASHER GE DDT595SGJ5BB "Installed previously ordered drain pump. Test cycled, all checks ok."
Near Tacoma, WA 98404
Jacob P.
Job Details: 07/23/2020
DRYER-ELECTRIC SAMSUNG DV52J8700EP/A2 01 "Customer complaint of unit taking 4 cycles to dry clothes. Performed air flow test, green. Tested heating element, no breaks and not shorted. Test cycled temps, in range. Found large lint built up in lint trap housing. Cleaned out build up. Cleaned and calibrated moisture sensors. Test cycled, all checks ok. Advised customer to call back if problem persists."
Near Eatonville, WA 98328
Branden W.
Job Details: 07/23/2020
WASHER-TOPLOAD WHIRLPOOL LPR6244AN0 Customer complaint that washer basket is leaking. Found base support plate bent slightly causing leave. Needs new support and base suspension springs. Advised support is likely NLA. No charge. Repeat customer.
Near Puyallup, WA 98375
Jacob P.
Job Details: 07/23/2020
DRYER-ELECTRIC MAYTAG MEDC215EW1 "Customer complaint that dryer smelled very hot, so they let it cool down and it wouldn't start back up again. Found open thermal fuse and heating element. Replaced thermal fuse and heating element. Tested on air fluff, no heat. Test cycled temps at exhaust, 125-175. Ran air flow test, red. Advised customer that vents need to be cleaned before using dryer or failure will happen again. Machine running as designed.; used 1 279838 (Heating element), and 1 WP3392519 (Thermal fuse) from stock"
Near Tacoma, WA 98418
Jacob P.
Job Details: 07/23/2020
WASHER-FRONT LOA GE GFW450SSM1WW "Customer complaint of unit leaking. Found drain hose fallen down behind unit causing machine to drain out onto floor. Put drain hose in wall and secured. Test cycled, all checks ok."
Near South Hill, WA 98375
Branden W.
Job Details: 07/23/2020
DISHWASHER KITCHENAID KDFE104DBL2 Customer complaint that wheels on bottom rack have broken off. Found broken wheels on bottom rack. Needs new wheel assembly. ; ordrng 4 WPW10195417 (Wheel assembly)s
Near Tacoma, WA 98405
Jacob P.
Job Details: 07/23/2020
DISHWASHER GE GSD3825F00BB "Customer complaint of unit not draining, top rack falling down and unit isn't mounted. Found debris in air gap causing no drain. Removed debris. Found mounts bent backwards. Repositioned mounts and remounted unit. Found upper racks slides and rollers broken. Needs new slides, slide caps and rollers.; ordrng 2 WD30X98 (Slide)s and 4 WD12X10304 (Slide cap)s and 1 WD12X10327 (Rollers)"
Near Parkland, WA 98445
Jacob P.
Job Details: 07/23/2020
RANGE KENMORE 91193571891 "Customer complaint of multiple surface elements not working. Found left rear, left front and right front terminals burnt. Needs new terminals.; ordrng 3 330031 (Terminal)s"
Near Eatonville, WA 98328
Jacob P.
Job Details: 07/23/2020
WALL OVEN JENN-AIR n/a "Customer complaint of lower door not shutting completely and no power to unit. Found lower hinges over extended causing door not to close. Removed console to check voltage to unit, when removing console unit turned on. Checked all connections and wires, all looks ok. Cycle tested upper and lower ovens, checks ok. Needs new hinges. Adviser customer hinges are factory order part and may take awhile to come in.; ordrng 1 12002489 (Hinge set)"
Near Bonney Lake, WA 98391
Branden W.
Job Details: 07/23/2020
DISHWASHER LG LDF7774ST Customer complaint that dishwasher won't drain. Found dishwasher not responding at all. Found main power to board has burned up as well as board connector. Needs new wiring harness and control board. Advised customer to remove power to the dishwasher at the breaker. Customer advised both the refrigerator and dishwasher are on the same breaker. Advised customer that each appliance should be on it's own dedicated circuit. ; ordrng 1 EBR79686304 (Main pcb) and 1 EAD61725002 (Wire harness)
Near Eatonville, WA 98328
Branden W.
Job Details: 07/23/2020
WASHER-TOPLOAD MAYTAG MVWB765FW0 Customer complaint that washer will slowly fill when off. Found inlet valve seeping water. Needs new valve. ; ordrng 1 W11165546 (Water valve)
Near Sumner, WA 98390
Jacob P.
Job Details: 07/23/2020
DRYER-ELECTRIC GE GTD75ECPLDG "Customer complaint of no heat. Found burnt wire and connector to heating element. Replaced connector. Test cycled, all checks ok."
Near Lakewood, WA 98499
Jacob P.
Job Details: 07/23/2020
DISHWASHER KENMORE 58715259400 "Installed previously ordered springs and links. Test cycled, all checks ok."
Near Lakewood, WA 98498
Branden W.
Job Details: 07/23/2020
WASHER-FRONT LOA SAMSUNG WF42H5000AW/A2 Customer complaint that after cleaning dispenser. Water leaks from dispenser. Found paper towel in dispenser inlet hose causing water leak. Removed towel. Cycle tested. All checks ok
Near DuPont, WA 98327
Jacob P.
Job Details: 07/23/2020
DRYER-ELECTRIC SAMSUNG DV48J7700EW/A2 02 "Customer complaint of dryer making squealing sound. Found right rear roller seized. Cleaned shaft and replaced roller. Test cycled, all checks ok.; used 1 Dc97-16782a (Roller) from stock"
Near DuPont, WA 98327
Jacob P.
Job Details: 07/23/2020
DISHWASHER KITCHENAID KDFE104DSS2 "Installed previously ordered drain hoses. Test cycled, all checks ok."
Near Auburn, WA 98001
Branden W.
Job Details: 07/23/2020
RANGE KENMORE 79090214013 Customer complaint that surface burner temps are off. Low will be high all the time. Burners make crackling noises. Found both large elements broken causing poor connection. All infinite switches making cracking sound. Needs new switches and large burners. ; ordrng 2 316442301 (Element. Large)s and 2 316436001 (Infinite switch. Large)s and 2 316436000 (Infinite switch. Small)s
Near Graham, WA 98338
Branden W.
Job Details: 07/23/2020
DRYER-ELECTRIC SAMSUNG DVE45N5300V/A3 Installed new boards. Cycle tested. All checks ok.
Near Tacoma, WA 98406
Branden W.
Job Details: 07/23/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Customer complaint that dishwasher will not clean well. Found debris in bottom and upper spray arms causing poor spray and rotation. Needs new spray arms. ; ordrng 1 WPW10498900 (Upper spray arm) and 1 W10837249 (Lower spray arm)
Near Gig Harbor, WA 98335
Branden W.
Job Details: 07/23/2020
WASHER-FRONT LOA WHIRLPOOL WFW5620HW0 Customer complaint that washer will not work. Found failed ACU not sending signal to motor. Per Whirlpool. Needs new ACU board. ; ordrng 1 W11322879 (ACU board)
Near Graham, WA 98338
Branden W.
Job Details: 07/20/2020
DISHWASHER GE GDT580SMF8ES Installed new spray arm. Cycle tested. No leaks present. Advised to call if issue returns.
Near Spanaway, WA 98387
Branden W.
Job Details: 07/20/2020
DISHWASHER GE GDF640HSM2SS Customer complaint that dishwasher will not drain. Found clogged airgap causing no drain. Cleared airgap. Cycle tested. All checks ok.
Near Tacoma, WA 98498
Branden W.
Job Details: 07/20/2020
DRYER-ELECTRIC SAMSUNG DVE45N5300V/A3 Customer complaint that dryer starts as soon as you close the door. Found stuck motor relay cause dryer to start when door is closed. Needs new control board. Installed new control board cycle tested all checks good.
Near Tacoma, WA 98404
Jacob P.
Job Details: 07/20/2020
DRYER-ELECTRIC WHIRLPOOL WED9400SU0 "Customer complaint of dryer making squealing sound. Found worn idler pulley causing sound. Replaced pulley. Test cycled, all checks ok.; used 1 279640 (Idler pulley) from stock"
Near Gig Harbor, WA 98335
Branden W.
Job Details: 07/20/2020
RANGE KENMORE 79077543800 Customer complaint that oven will not heat up properly. Found failed ignitor only drawing 2.2 amps. Replaced ignitor. Cycle tested to 350. All checks ok. ; used 1 WB13K21 (OVEN IGNITER-12' LEAD W/NUTS) from stock
Near Gig Harbor, WA 98335
Branden W.
Job Details: 07/20/2020
DISHWASHER KENMORE 66515973992 Customer complaint that dishwasher leaks. Found warped inner door panel and worn door seal causing leak. Needs new door panel and seal kit. AHS to supply parts if available. ; ordrng 1 9742353 (Inner door panel) and 1 4172127 (Door seal kit)
Near Tacoma, WA 98446
Jacob P.
Job Details: 07/20/2020
WASHER-FRONT LOA GE GFW490RSK0WW "Customer complaint of unit making loud clunking sound when moving to high speed spin. Found rotor bolt loose causing clunking sound. Tightened rotor bolt with loctite. Test cycled empty and with load, all checks ok."
Near Puyallup, WA 98371
Branden W.
Job Details: 07/20/2020
WASHER-TOPLOAD GE GTW330ASK1WW "Installed new rpm sensor, pulley and belt. Cycle tested. All checks ok."
Near Puyallup, WA 98371
Branden W.
Job Details: 07/20/2020
WASHER-FRONT LOA KENMORE 79641072310 Customer complaint that washer will not drain. Found failed drain pump. Replaced pump. Cycle tested. All checks ok. ; used 1 4681EA2001T (DRAIN PUMP) from stock
Near Puyallup, WA 98371
Branden W.
Job Details: 07/20/2020
DRYER-ELECTRIC GE DWSR483EB2WW "Customer complaint that dryer is making noise. Found front drum glides and support worn through causing drum to tilt and wear out rear bearing. Needs new front support, glides and rear bearing. ; ordrng 1 WE3M26 (Front bearing support) and 2 WE1M504 (Glide. White)s and 2 WE1M1067 (Glide. Green)s and 1 WE1M462 (Drum bearing) and 1 WE1M461 (Keeper ring)"
Near Tacoma, WA 98445
Jacob P.
Job Details: 07/20/2020
DISHWASHER FRIGIDAIRE FGID2466QF1A "Installed previously ordered wash pump. Test cycled, all checks ok. Collected $75 deductible via cc."
Near Gig Harbor, WA 98335
Jacob P.
Job Details: 07/20/2020
DISHWASHER GE GDT580SGF8BB "Customer complaint of dishwasher not draining, not washing well and not drying. Found debris in air gap causing unit not to drain. Tested wash pump and heating element, checks ok. Also found no rinse aid in machine. Advised customer that not draining issue was causing other issues and needs rinse aid for proper drying results. Cleaned debris from air gap. Test cycled, all checks ok."
Near Tacoma, WA 98444
Branden W.
Job Details: 07/20/2020
DISHWASHER MAYTAG MDB7759AWB2 Customer complaint that dishwasher will not start. Found micro switch on door latch stuck closed causing unit to not run. Needs new door latch. Next service 7/23 8-12; ordrng 1 WPW10404412 (Door latch)
Near Tacoma, WA 98446
Jacob P.
Job Details: 07/20/2020
WASHER-FRONT LOA KENMORE 11047532600 "Installed previously ordered drain pump. Test cycled, all checks ok."
Near Bonney Lake, WA 98391
Branden W.
Job Details: 07/20/2020
WASHER-FRONT LOA LG WM2277HW Customer complaint that washer leaks. Unable to find any leaks. Only signs of leak are from door boot/glass and rear vent. Washer has a lot of suds build up. Advised about running washer cleaner.
Near DuPont, WA 98327
Jacob P.
Job Details: 07/20/2020
DISHWASHER KITCHENAID KDFE104DSS2 "Customer complaint of unit draining from air gap. Filled and tested drain, unit doesn't drain at all. Removed drain pump, found debris blocking impeller. Removed debris. Test cycled, still doesn't drain. Too much debris built up inside drain hoses to drain. Unable to remove debris from hoses. Needs new drain hoses.; ordrng 1 WPW10545278 (Drain hose) and 1 8269144A (Drain hose)"
Near Puyallup, WA 98374
Branden W.
Job Details: 07/20/2020
DISHWASHER SAMSUNG DW80M2020US/AA 00 Customer complaint that dishwasher produces leak error. Found leak sensor being set off by debris under it. Cleared debris. Cycle tested. All checks ok.
Near Enumclaw, WA 98022
Branden W.
Job Details: 07/20/2020
WASHER-TOPLOAD MAYTAG MVWC565FW0 Installed new actuator. Cycle tested. All checks ok.
Near Lakewood, WA 98499
Jacob P.
Job Details: 07/20/2020
DISHWASHER KENMORE 58715259400 Customer complaint of door falling open. Found left door spring broken and right spring over stretched. Needs new springs and links.; ordrng 2 154325201 (Links)s and 1 154430501 (Springs)
Near Tacoma, WA 98445
Jacob P.
Job Details: 07/20/2020
WASHER-FRONT LOA FRIGIDAIRE FTF530FS1 "Customer complaint of loud clinking sound when drum rotates. Rotated drum by hand, no sound. Put machine into spin, no sound. Unable to verify issue at this time, advised customer to call back if problem persists."
Near Puyallup, WA 98374
Branden W.
Job Details: 07/20/2020
WASHER-TOPLOAD GE GTW330ASK4WW Customer complaint that washer makes squealing noise when washing. Cycle tested with large load of towels in speed wash. Washer operating normally at time of service. Advised to call if issue persists.
Near Puyallup, WA 98374
Branden W.
Job Details: 07/20/2020
WASHER-TOPLOAD GE GTW330ASK3WW Customer complaint that washer makes noise throughout cycle. Cycle tested with small load that was available. Washer checks good at this time. Advised to call if issue returns.
Near Spanaway, WA 98387
Branden W.
Job Details: 07/20/2020
WASHER-TOPLOAD SAMSUNG WA50M7450AW/A4 Preformed pm check cycle tested all checks good.
Near Puyallup, WA 98371
Branden W.
Job Details: 07/20/2020
DISHWASHER GE GDF520PGJ5BB Customer complaint that both upper and lower racks are rusting out. Needs new racks.; ordrng 1 WD28X26104 (Upper rack) and 1 WD28X26099 (Lower rack)
Near Buckley, WA 98321
Branden W.
Job Details: 07/20/2020
WASHER-TOPLOAD WHIRLPOOL LSR7233BZ0 "Customer complaint that washer is leaking. Found washer leaking from center seal. Needs new tub assembly, seal, drive block, spanner nut and dog agits. ; ordrng 1 3361596 (Tub assembly) and 1 WP389140 (Drive block) and 1 W10814296 (Tub seal) and 1 WP21366 (Spanner nut) and 1 80040 (Dog agits)"
Near Tacoma, WA 98408
Branden W.
Job Details: 07/15/2020
WASHER-TOPLOAD WHIRLPOOL WTW7300DW0 Customer complaint that washer cycles do not change. Found failed lid lock not sensing lid being closed. Replaced lid lock. Cycle tested. All checks ok. ; used 1 W10810403 (LID LOCK ASSY) from stock
Near Tacoma, WA 98444
Branden W.
Job Details: 07/15/2020
DRYER-ELECTRIC KENMORE 11087571601 Installed new moisture sensor bars. Cycle tested. All checks ok.
Near Tacoma, WA 98446
Branden W.
Job Details: 07/15/2020
DISHWASHER KENMORE 66516033401 Customer complaint that dishwasher will not drain and detergent dispenser will not latch. Found broken dispenser causing it to not latch. Needs new dispenser. Found drain hose without a high loop causing water to enter dishwasher. Secured hose with high loop. Cycle tested x10. Dishwasher drains well. ; ordrng 1 WP8558129 (Dispenser)
Near Gig Harbor, WA 98332
Branden W.
Job Details: 07/15/2020
RANGE JENN-AIR JGS9900BDS Customer complaint that oven has gas smell and pops when used. Found failed ignitor only sending 2.1 amps to gas safety valve. Ignitor should be 3.3 or higher. Needs new ignitor and safety valve. Complaint that surface burners are not igniting and constantly clicking. Found broken ignitor and burner heads. Burner head screws corroded out. Needs new ignitors. Burner heads. Burner bodies and screws. ; ordrng 4 WP74009336 (Ignitor)s and 4 WP8273062 (Screw)s and 1 74007736 (BURNER ASSEMBLY (XLRG)) and 10 WP400021-1 (Screw)s and 1 WP7527P086-60 (Burner base) and 1 WP7527P087-60 (Burner base) and 1 74007735 (Burner assembly) and 1 WP7505P339-60 (Burner assembly) and 1 74011652 (Burner assembly) and 1 WP74006345 (Safety valve) and 1 WP7432P143-60 (Bake ignitor)
Near Spanaway, WA 98387
Branden W.
Job Details: 07/15/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Installed new main control and turbidity sensor. Cycle tested in service mode. All checks good.
Near Puyallup, WA 98372
Branden W.
Job Details: 07/15/2020
DRYER-ELECTRIC MAYTAG LDE412 07 "Installed new belt, idler and blower wheel. Cycle tested. All checks ok"
Near DuPont, WA 98327
Jacob P.
Job Details: 07/15/2020
DISHWASHER WHIRLPOOL WDF510PAYS2 "Customer complaint of unit not draining. Found debris in drain pump causing no drain. Cleared debris. Unit now drains from air gap. Removed hose from air gap to garbage disposal and cleared debris. Test cycled, all checks ok."
Near DuPont, WA 98327
Jacob P.
Job Details: 07/15/2020
DRYER-ELECTRIC SAMSUNG DV45H7000EW/A2 02 "Customer complaint of noisy dryer. Found some debris on roller shafts causing noise. Cleaned and oiled roller shafts. Test cycled, all checks ok."
Near Gig Harbor, WA 98335
Branden W.
Job Details: 07/15/2020
WASHER-TOPLOAD SAMSUNG WA48J7770AW/A2 11 Customer complaint that washer will not spin. UB errors stored. Customer was washing sheets. Unable to duplicate issue. Tested empty and with a load. No issues found at this time.
Near Tacoma, WA 98404
Branden W.
Job Details: 07/15/2020
DRYER-ELECTRIC SAMSUNG DV45H7000EW/A2 02 Customer replaced dryer cord and dryer did not work. Installed customers power cord with new terminal block screws. Cycle tested. Dryer operates well. Back terminal cover missing at time of service. ; used 1 279320 (TERMINAL BLOCK) from stock
Near Spanaway, WA 98387
Jacob P.
Job Details: 07/15/2020
WASHER-TOPLOAD MAYTAG MVWB880BW0 "Installed previously ordered bearing kit. Test cycled, all checks ok."
Near Tacoma, WA 98409
Jacob P.
Job Details: 07/15/2020
RANGE SAMSUNG NE59J7630SG/AA 02 Customer complaint of display flickering. Needs new display board.; ordrng 1 DE07-00129A (Display board)
Near Buckley, WA 98321
Branden W.
Job Details: 07/15/2020
OTHER KENMORE 2537041341B Preformed pm check cycle tested all checks good.
Near Lake Tapps, WA 98391
Branden W.
Job Details: 07/15/2020
WASHER-FRONT LOA WHIRLPOOL WFW92HEFW0 Customer complaint that washer stopped in spin and flashed a lot of codes. Found washer stuck in drain out mode. Cleared control and door lock. Cycle tested x5. Unit operating well. Advised to call if issue persists.
Near Enumclaw, WA 98022
Branden W.
Job Details: 07/15/2020
WASHER-TOPLOAD GE GTW460ASJ4WW "Installed new transmission, belt and agitator. Cycle tested x3. All checks ok"
Near University Place, WA 98466
Jacob P.
Job Details: 07/15/2020
DISHWASHER GE DDT595SGJ5BB "Customer complaint of unit not draining. Canceled cycle, no vibration from drain pump. Tested voltage, good voltage. Needs new drain pump.; ordrng 1 WD19X24829 (Drain pump)"
Near Puyallup, WA 98373
Jacob P.
Job Details: 07/15/2020
RANGE KENMORE 91195576790 Customer complaint of door not shutting or opening all the way. Found hinges very worn and inner door panel bent causing door to not close or open fully. Needs new hinges and inner door panel. Door panel discontinued. AHS to supply parts.; ordrng 1 WB55T10135 (Inner door panel) and 1 WB14X104 (Right hinge) and 1 WB14X103 (Left hinge)
Near University Place, WA 98467
Jacob P.
Job Details: 07/15/2020
RANGE SAMSUNG NX58K7850SS/AA Found multiple segments on display not working. Needs new display board.; ordrng 1 DE07-00131B (Display board)
Near Enumclaw, WA 98022
Branden W.
Job Details: 07/15/2020
WASHER-TOPLOAD MAYTAG MVWC565FW0 Customer complaint that washer will not spin. Found failed actuator not sensing motor movement and not allowing unit to spin. Needs new actuator. ; ordrng 1 W10913953 (Actuator)
Near Tacoma, WA 98445
Branden W.
Job Details: 07/15/2020
DRYER-ELECTRIC WHIRLPOOL LER7646EQ2 "Customer complaint that dryer does not heat and timer does not work. Found hilimit thermostat burned up as well as wire to it. Also thermal cutoff open. Found timer drive motor has 120v but does not drive. Motor is seized. Needs new timer, cut off set and wire. AHS to supply parts as timer is backordered. ; ordrng 1 WP3976580 (Timer) and 1 279816 (Cut off set) and 1 279457 (Wire)"
Near Puyallup, WA 98375
Jacob P.
Job Details: 07/10/2020
WASHER-FRONT LOA SAMSUNG WF42H5000AW/A2 01 "Installed previously ordered shocks. Test cycled, all checks ok."
Near Puyallup, WA 98375
Branden W.
Job Details: 07/10/2020
WASHER-TOPLOAD MAYTAG MVWB700VQ0 Installed new bearing. Cycle tested in spin. All checks ok.
Near DuPont, WA 98327
Jacob P.
Job Details: 07/10/2020
COOKTOP KITCHENAID KGCK366VSS01 "Installed previously ordered spark module. Test cycled, all checks ok."
Near Spanaway, WA 98387
Branden W.
Job Details: 07/10/2020
WASHER-TOPLOAD MAYTAG MVWC565FW1 Customer complaint that washer does not fill enough even with 'deep water wash' selected. Cycle tested in auto and deep water wash. Washer operates as designed.
Near Tacoma, WA 98406
Jacob P.
Job Details: 07/10/2020
DISHWASHER SAMSUNG DW80M2020US/AA 00 Customer complaint of unit making high pitch sound during cycle. Found door fan with worn bearing causing sound. Needs new fan. Customer paid $75 deductible via cc.; ordrng 1 DD82-01593A (Door fan)
Near Spanaway, WA 98387
Branden W.
Job Details: 07/10/2020
WASHER-TOPLOAD WHIRLPOOL WTW7000DW3 Customer complaint that washer will end cycle and no spin out. Cycle tested all components. Washer operating good. No load available to test with. Advised about proper loads for washer.
Near University Place, WA 98466
Jacob P.
Job Details: 07/10/2020
WASHER-FRONT LOA FRIGIDAIRE FTF530ES1 "Customer complaint of unit leaking. Found hole in drain hose causing leak. Also found unit has worn rear bearing. Needs new drain hose, basket, rear tub, gasket, shocks and drive belt. AHS to supply parts.; ordrng 1 134146100 (Gasket) and 1 131525500 (Rear tub) and 1 131618500 (Basket) and 1 134051000 (Drive belt) and 1 5304485917 (Shocks) and 1 134592700 (Drain hose)"
Near Puyallup, WA 98374
Jacob P.
Job Details: 07/10/2020
DRYER-ELECTRIC SAMSUNG DVE50M7450P/A3 "Installed previously ordered control board. Test cycled, all checks ok."
Near Puyallup, WA 98372
Branden W.
Job Details: 07/10/2020
DISHWASHER GE GDF650SSJ0SS Customer complaint that dishwasher leaked and flooded kitchen. Has not used it since about a month ago. Found no signs of water from dishwasher cycle tested numerous times. No leaks present. Dishwasher operating as designed at time of service.
Near Spanaway, WA 98387
Jacob P.
Job Details: 07/10/2020
WASHER-TOPLOAD WHIRLPOOL WTW4950XW2 "Customer complaint of unit not draining. Found wires to drain pump connector broken causing no drain. Repaired wires and connectors. Test cycled, all checks ok."
Near Puyallup, WA 98371
Branden W.
Job Details: 07/10/2020
WASHER-TOPLOAD GE GTW330ASK1WW "Customer complaint that washer will not spin load out intermittently. Found speed sensor not continuously sending rpm to main board. Also found worn belt and pulleys. Needs new sensor, belt and pulleys. Next service 7-16. 8 to 12; ordrng 1 WH49X25378 (Motor pulley) and 1 WH12X26330 (Speed sensor) and 1 WH05X24185 (Clutch) and 1 WH01X24697 (Belt)"
Near Lake Tapps, WA 98391
Branden W.
Job Details: 07/10/2020
WASHER-TOPLOAD MAYTAG MVWX655DW1 "Customer complaint that washer will not clean clothes properly. Not enough water. Found drain hose about 2 feet too far in wall stand pipe causing water to siphon out and defeating P trap. Cycle tested washer in service mode, normal and deep wash. Washer operating as designed."
Near Bonney Lake, WA 98391
Branden W.
Job Details: 07/10/2020
RANGE SAMSUNG NX58H5600SS/AA Customer complaint that range will not bake. Found failed bake ignitor causing no bake. Replaced ignitor. Cycle tested. All checks ok. ; used 1 WB13K21 (OVEN IGNITER-12" LEAD W/NUTS) from stock
Near Spanaway, WA 98387
Jacob P.
Job Details: 07/10/2020
DRYER-ELECTRIC AMANA NED4655EW1 "Customer complaint of unit unable to power on after running multiple loads of laundry. Found weak thermal fuse causing no power to unit after extended use. Replaced thermal fuse. Test cycled, all checks ok.; used 1 WP3392519 (Thermal fuse) from stock"
Near Graham, WA 98338
Branden W.
Job Details: 07/10/2020
DRYER-ELECTRIC SAMSUNG DVE45N5300V/A3 Customer complaint that dryer will not dry clothes. And cycle modifiers not working. Found outside vent hood crushed causing no airflow and long dry times. Corrected vent. Good airflow. Found 10vdc to modifier button panel. Per samsung needs to be 12vdc. Per samsung STG need to replace display and button panel together. Customer will call if they want to repair.
Near Spanaway, WA 98387
Branden W.
Job Details: 07/10/2020
WASHER-TOPLOAD LG WT5270CW "Customer complaint that after washer a quilt that went out of balance, washer knocks in spin cycle and lid clicks when opening. No errors and it does finish cycle. Cycle tested with load of sheets. Found no abnormal noises. Lid operation normal at time of service. Leveled washer. Advised to call if issues persists."
Near Spanaway, WA 98387
Jacob P.
Job Details: 07/10/2020
WASHER-TOPLOAD MAYTAG MVWB880BW0 Customer complaint of loud grinding sound in spin cycle. Found unit has worn bearings. Needs new bearing kit.; ordrng 1 W10435302 (Bearing kit)
Near Sumner, WA 98390
Branden W.
Job Details: 07/10/2020
WASHER-FRONT LOA WHIRLPOOL WFW8620HW1 Customer complaint that washer will leak from dispenser. Checked dispenser and hose for obstructions. No obstructions. Cycle tested all 3 ports numerous times. No leaks found at this time. Advised to call if issue returns.
Near Edgewood, WA 98371
Branden W.
Job Details: 07/10/2020
DRYER-ELECTRIC LG DLE7100W Customer complaint that dryer does not heat on normal. Energy saver on. Customer removed energy saver and dryer works properly.
Near Lakewood, WA 98498
Jacob P.
Job Details: 07/10/2020
WASHER-TOPLOAD SAMSUNG WA45H7000AW/A2 02 "Installed previously ordered suspension rods. Test cycled with a load, all checks ok. Found water supply lines swapped at valves, swapped inlet hoses."
Near Tacoma, WA 98402
Branden W.
Job Details: 07/10/2020
DISHWASHER JENN-AIR JDB1100AWS Customer complaint that dishwasher will not drain. Found dishwasher drains fine but stops and shuts off mid cycle. Found main board not sending voltage to wash motor causing shut down. Needs new main board. Also advised of small leak under sink from airgap area. Advised to call a plumber. ; ordrng 1 12002710 (CONTROL BOARD KIT)
Near University Place, WA 98466
Jacob P.
Job Details: 07/10/2020
COOKTOP GE JGP3030SL1SS "Installed previously ordered regulator and fittings. Test cycled, all checks ok."
Near South Hill, WA 98373
Branden W.
Job Details: 07/10/2020
WASHER-TOPLOAD GE GTW485ASJ5WS Customer complaint that washer does not fill with enough water even with 'deep fill' selected. Cycle tested with and without a load. Washer operating as designed.
Near Puyallup, WA 98375
Branden W.
Job Details: 07/10/2020
DRYER-ELECTRIC LG DLEX3360V "Customer complaint that dryer drum seal is torn and takes too long to dry. Found rear drum seal torn due to drum being out of round. Needs new drum assembly, rollers, idler and belt. Advised to clean dryer ducting as airflow is partially restricted causing longer dry times. Unable to reschedule as drum has no ETA. ; ordrng 1 3045EL1002S (Drum assembly) and 1 4561EL3002A (Idler pulley) and 4 4581EL2002C (Roller)s and 1 4400EL2001F (Belt)"
Near Tacoma, WA 98445
Jacob P.
Job Details: 07/10/2020
DISHWASHER FRIGIDAIRE FGID2466QF1A Customer complaint of unit leaking. Found worn o rings in wash pump causing leak. Needs new wash pump and o rings.; ordrng 1 154853801 (Wash pump) and 1 154246901 (O ring) and 1 154247001 (O ring)
Near University Place, WA 98466
Jacob P.
Job Details: 07/10/2020
DISHWASHER KENMORE 66513839K601 Customer complaint of normal wash light flashing. Found unit has stuck keypad. Needs new console. Collected $75 deductible via cc. ; ordrng 1 WP8558205 (Console)
Near Tacoma, WA 98404
Branden W.
Job Details: 07/10/2020
COOKTOP HOTPOINT RU380V2AD Installed new burner receptacle. Not getting 240v to burner. Needs new infinite switch. ; ordrng 1 WB21X36771 (Infinite switch)
Near University Place, WA 98466
Branden W.
Job Details: 07/10/2020
COOKTOP GE JGP3030SL1SS Complaint of gas smell after opening cabinet under cooktop. Bubble tested all connection for 15 minutes. No leaks detected. Used gas sniffer. No leaks detected. Took all connections apart. Resealed with teflon. For precaution of undetectable leak at a fitting. Tightened all connections. Bubble tested and sniffer tested 15 minutes. No leaks found. Advised to monitor closely for gas smell in cabinet and to call if smell occurs.
Near Tacoma, WA 98446
Jacob P.
Job Details: 07/10/2020
WASHER-FRONT LOA KENMORE 11047532600 "Customer complaint of F21 (long drain), F33 (pump error) and RL (load in unit while running clean washer cycle). Found unit full of water upon arrival, unable to drain. Pulled drain pump filter, all clear. Drain pump impeller broken, needs new drain pump.; ordrng 1 WPW10730972 (Drain pump)"
Near Graham, WA 98338
Branden W.
Job Details: 07/10/2020
DISHWASHER GE GDT580SMF8ES Customer complaint that dishwasher leaks from bottom left corner of door. Unable to reproduce leak at time of service. Did find lower spray arm separating. Per GE bulletin. Needs new lower spray arm. Next service. 7-15 8 to 12 ; ordrng 1 WD22X26621 (Spray arm)
Near Spanaway, WA 98387
Branden W.
Job Details: 07/07/2020
DISHWASHER SAMSUNG DW80J7550UG/AA 02 Customer complaint that dishwasher will not run. Just drains. Removed leak pan. Only sign of water comes from door area. No leaks found. Cleaned sensor. Cycle tested x3. All checks ok at this time. Only right side of dishwasher mounted.