Service History 16

Near Puyallup, WA 98373
Nick R.
Job Details: 10/10/2020
WASHER-FRONT LOA SAMSUNG WA54M8750AV/A4 Installed new drain hose cycle tested all checks good
Near Lakewood, WA 98498
Branden W.
Job Details: 10/10/2020
DISHWASHER MAYTAG MDB4949SDM0 Customer concern that door seal came off and dishwasher leaks. Needs new door seal. Next service 10/14 15pm; ordrng 1 W11177741 (gasket)
Near Tacoma, WA 98499
Jacob P.
Job Details: 10/10/2020
RANGE MAYTAG PER5750QAW "Customer concern is that front left burner not turning on, and front right burner staying on high. Checked front right burner and infinite switch has bad contacts causing burner to always be high. Front left surface element is receiving proper voltage and coil is broken. Found loose handle on oven door. Need to replace flex infinite switch and replace surface element and tighten handle. Customer wants to think about repair."
Near Tacoma, WA 98445
Nick R.
Job Details: 10/10/2020
OTHER SAMSUNG RF34H9960S4 Preformed pm check cycle tested all checks good
Near Tacoma, WA 98406
Jacob P.
Job Details: 10/10/2020
DRYER-ELECTRIC MAYTAG MEDB765FC0 "Installed foam seal. Test cycled, all checks ok."
Near Gig Harbor, WA 98335
Jacob P.
Job Details: 10/10/2020
WASHER-FRONT LOA KENMORE 79641382410 Installed previously ordered stator assembly. Test cycled all checks ok.
Near Tacoma, WA 98409
Nick R.
Job Details: 10/10/2020
LAUNDRY CENTER FRIGIDAIRE FEX831CS0 Installed previously ordered parts cycle tested all checks good
Near , WA 98328
Branden W.
Job Details: 10/10/2020
WASHER-FRONT LOA KENMORE 79641162410 Customer concern is that washer leaks from door. Found debris causing leak at door boot and glass connection. Cleaned door glass and boot. Cycle tested. No leaks. Also cleaned clogged inlet filter causing washer to not fill with cold water.
Near Spanaway, WA 98387
Branden W.
Job Details: 10/10/2020
DRYER-ELECTRIC MAYTAG MEDX600XW0 Customer concern is that dryer does not heat. Found open heating element causing no heat. Replaced element. Vacuumed inside of dryer. Cycle tested. All checks good. ; used 1 WP3387747 (ELEMENT) from stock
Near Tacoma, WA 98446
Jacob P.
Job Details: 10/10/2020
LAUNDRY CENTER KENMORE 41761733810 "Installed previously ordered drain pump. Test cycled, all checks ok. Customer concern was that the dryer was making a loud nice. Found pulley shifted out of alignment. Reposition pulley, test cycled and all checks ok."
Near Tacoma, WA 98422
Jacob P.
Job Details: 10/10/2020
DRYER-ELECTRIC GE DCVH515EF0WW Customer concern is that when he starts the dryer the drum doesn't turn. Customer stated he has to hold the door switch and manually turn the drum to get it going. Found dead spot on motor causing dryer to not start. Needs new motor assy.; ordrng 1 WE03X25634 (Motor assembly)
Near Roy, WA 98580
Nick R.
Job Details: 10/10/2020
DISHWASHER GE GDF530PGM0WW Found the heating fuse had been disconnected causing dishwasher not to dry. Adjusted connection and cycle tested all checks good
Near Lakewood, WA 98498
Jacob P.
Job Details: 10/10/2020
RANGE MAGIC CHEF CER1160AAH "Customer concern of unit feeling warm whenever breaker is on. Found 116v sent to broil element even when unit is off causing unit to heat when not in use. Needs new thermostat. ; ordrng 1 WP74009379 (Thermostat), states that autho needed"
Near Orting, WA 98360
Nick R.
Job Details: 10/10/2020
RANGE WHIRLPOOL FEF368GCH Customer concern that range cuts off by itself. And when its off the knob to the burner can turn it back on. Cycle tested oven couldn't verify issue advised customers they might have a weak breaker. Everything works as intended.
Near Buckley, WA 98321
Branden W.
Job Details: 10/10/2020
Rear)s and 2 DC66-00470A (DAMPER SHOCK;FRONT)s and 1 DC31-00098A (MOTOR BLDC-ASSY HALL SENSOR) and 1 DC93-00278A (ASSY MODULE;MEMS SENSOR) and 1 DC92-01982A (ASSY PCB KIT)"
Near Orting, WA 98360
Branden W.
Job Details: 10/07/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Customer concern that after last repair (upper rack adjuster kit on 7/20/20) dishwasher leans forward from cabinet. Found stick on mounting pads came off of solid surface counter tops. Advised this is an installation issue not a failure of the dishwasher. Advised to have a proper solid surface dishwasher mount installed. No mechanical failures of dishwasher.
Near Graham, WA 98338
Jacob P.
Job Details: 10/07/2020
DISHWASHER AMMNA n/a "Installed previously ordered wash pump and grommet. Test cycled, all checks ok. When uninstalling unit, cracked fascia laminate. Glued crack back into place, customer okay with repair."
Near Lakewood, WA 98498
Jacob P.
Job Details: 10/07/2020
DRYER-ELECTRIC SAMSUNG DV50K7500EV-A3 01 "Installed previously ordered motor assembly. Test cycled with load, all checks ok."
Near Lakewood, WA 98498
Jacob P.
Job Details: 10/07/2020
WASHER-TOPLOAD SAMSUNG WA50M7450AW/A4 "Installed previously ordered stator assembly. Test cycled, all checks ok."
Near DuPont, WA 98327
Nick R.
Job Details: 10/07/2020
DRYER-ELECTRIC SAMSUNG DV42H5200EF/A3 03 Customer concern that dryer is making a loud noise. Found both back roller seized causing dryer to make a loud sound needs 2 new back rollers. Installed two new back rollers cycle tested all checks good.; used 2 DC97-16782A (DRUM ROLLER) from stock
Near Lakewood, WA 98498
Nick R.
Job Details: 10/07/2020
DRYER-ELECTRIC SAMSUNG DV50K8600EV/A3 01 "Customer concern that dryer is making a weird sounds found a worn idler pulley and both back roller are seized causing dryer to make a lot of noise. Needs new idler pulley and both back rollers. Installed rollers and idler pulley cycle tested all checks good.; used 2 DC97-16782A (DRUM ROLLER), and 1 DC93-00634A (IDLER ASSEMBLY) from stock"
Near Spanaway, WA 98387
Nick R.
Job Details: 10/07/2020
WASHER-TOPLOAD GE GTW460ASJ9WW "Customer concern that washers lid lock is broken. Found washer with a broken lid lock causing washer to not spin needs new lid lock, install new lid lock cycle tested all checks good. ; used 1 WH01X27954 (Lid lock) from stock"
Near Tacoma, WA 98422
Branden W.
Job Details: 10/07/2020
DISHWASHER SAMSUNG DW80K7050US/AA 01 Customer concern is that dishwasher produces LC error and does not operate. Found glass pieces in pump causing no drain and unit to overfill and leak. Cleaned pump. Cycle tested x5. No leaks found. All checks ok.
Near Puyallup, WA 98372
Branden W.
Job Details: 10/07/2020
DRYER-ELECTRIC SAMSUNG DV42H5200EP/A3 03 Customer stated they canceled appointment. Do not need service.
Near Tacoma, WA 98406
Jacob P.
Job Details: 10/07/2020
WASHER-TOPLOAD MAYTAG MVWB765FC3 "Installed previously ordered control board. Test cycled, all checks ok."
Near Graham, WA 98338
Branden W.
Job Details: 10/07/2020
WASHER-FRONT LOA SAMSUNG WF45K6500AV/A2 11 Customer concern that washer leaking water and suds from rear vent. Advised that too much soap build up from detergent overuse and not running clean washer cycle will cause this issue. Test cycled washer. No mechanical issues found. Advised to run clean washer cycle at least once a month and to only use 2 table spoons of HE detergent.
Near Puyallup, WA 98373
Nick R.
Job Details: 10/07/2020
DRYER-ELECTRIC SAMSUNG DV40J3000EW/A3 01 "Customer concern that dryer isn't heating. Found dryer with an open heating element causing dryer not to heat needs new heating element, installed new heating element cycle tested all checks good ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock"
Near Olympia, WA 98506
Jacob P.
Job Details: 10/07/2020
WASHER-TOPLOAD WHIRLPOOL WTW8040DW4 "Customer concern that unit stops in middle of cycle, and unit now won't start at all unless machine is left unplugged for an extended amount of time. Found f5e1 error stored (lid lock error). Replaced lid lock. Test cycled, all checks ok.; used 1 W10810403 (Lid lock) from stock"
Near Tacoma, WA 98404
Nick R.
Job Details: 10/07/2020
DISHWASHER KENMORE 65513012K113 "Customer concern that dishwasher is leaking from bottom door seal and has bad smell, also the bottom rack starting to rust. Cycle tested dishwasher, dishwasher has good spray pressure and in coming water temps 120. Cleaned grime from door seal unable to get unit to leak advised that rust on rack is not covered. Dishwasher in need of cleaning advised to run several clean cycles. No mechanical failures found."
Near Olympia, WA 98512
Jacob P.
Job Details: 10/07/2020
RANGE WHIRLPOOL WFE540H0ES0 "Installed previously ordered bake element. Test cycled, all checks ok"
Near Olympia, WA 98513
Jacob P.
Job Details: 10/07/2020
DISHWASHER WHIRLPOOL DU850SWPS4 "Customer concern of unit leaking under sink. Found hose from air gap to garbage disposal plugged causing overflow and leak at air gap. Advised customer that this is a plumbing issue, dishwasher functioning as designed."
Near Puyallup, WA 98372
Branden W.
Job Details: 10/07/2020
WASHER-TOPLOAD LG WT1101CW Customer concern that washer leaks from rear left corner. Cycle tested washer extensively. No leaks from any hoses. Washer is very rusted. Needs a complete overhaul. Water sitting in base pockets on left side. Shocks are weak and rusted. This is likely allowing washer tub to sit to low when filling dispensers and this causes splash over into washer base. Advised that rust damage is not covered. Extensive amount of rust caused by bleach. Collected 75.00 deductible via card.
Near Tacoma, WA 98406
Nick R.
Job Details: 10/07/2020
WASHER-TOPLOAD KENMORE 11028002010 Installed new lid lock cycle tested all checks good
Near Tacoma, WA 98409
Nick R.
Job Details: 10/07/2020
RANGE HOTPOINT RB525V4WH Install new recept and bake element cycle tested all checks good
Near Tacoma, WA 98404
Nick R.
Job Details: 10/07/2020
WASHER-FRONT LOA MAYTAG MHW6630HW0 Install new board. As I was testing it board went out again. Needs new console and new control board.; ordrng 1 W11325572 (Console) and 1 W11322883 (Control board)
Near Bonney Lake, WA 98391
Branden W.
Job Details: 10/07/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Customer concern that dishwasher does not wash. Found 112v to wash pump. Wash pump is unresponsive. Neess new wash pump. ; ordrng 1 W11084656 (motor-pump) and 1 WPW10538166 (grommet)
Near Bonney Lake, WA 98391
Nick R.
Job Details: 10/07/2020
DRYER-ELECTRIC WHIRLPOOL WED8000DW3 Customer concern that dryers moisture sensors aren't working. Found a loose connection on the moisture sensor. Causing dryer not to work properly. Adjusted connection cycle tested all checks good.
Near Tacoma, WA 98409
Jacob P.
Job Details: 10/07/2020
DRYER-ELECTRIC SAMSUNG DV42H5000EW/A3 "Customer concern of unit not powering on and was making a squealing sound before. Found vent inside dryer disconnected causing excess of condensation buildup inside of dryer. Condensation inside control board and UI board caused shorts. Needs new control board, console, ui board and idler pulley. Could be further issues, unable to diagnose without being able to power on machine. ; ordrng 1 DC92-01596D (Control board) and 1 DC97-18106D (Console) and 1 DC92-01607H (UI board) and 1 Dc93-00634a (Idler pulley), states that autho needed"
Near Spanaway, WA 98387
Jacob P.
Job Details: 10/07/2020
RANGE SAMSUNG NE59J7630SG/AA Customer concern of clean cycle shutting off after 20 minutes and front left burner always on high. Found infinite switch shorted causing burner to always be on high. Needs new infinite switch.; ordrng 1 DG44-01006A (Infinite switch)
Near Tacoma, WA 98445
Branden W.
Job Details: 10/07/2020
WASHER-TOPLOAD KENMORE 11021302013 "Customer concern is tub ring is coming apart and transmission leaking oil. Unit needs new tub ring, transmission and related parts. ; ordrng 1 W11035747 (gearcase) and 1 W10721967 (drive pulley) and 1 WPW10006384 (drive belt) and 1 WPW10006355 (actuator) and 1 WPW10427633 (pulley shield) and 1 WPW10215146 (tub ring) and 1 W10528947 (drive hub kit)"
Near Tacoma, WA 98408
Branden W.
Job Details: 10/07/2020
WALL OVEN GE JT3500SF5SS Customer concern that oven will not operate and produces F97 error. Found lower cooling fan not operating. Needs new cooling fan and speed board. ; ordrng 1 WB26X35089 (Cooling fan (lower)) and 1 WB27X28659 (board sensor)
Near Tacoma, WA 98408
Branden W.
Job Details: 10/07/2020
RANGE SAMSUNG NE58K9560WS/AA "Customer concern is that front right (large) induction element is not working. Customer smelled something hot before it stopped working. Found element does not sense cookware. Per Samsung STG. Needs new element, element pcb and sensor. ; ordrng 1 DG27-01014A (COIL-WORKING 280) and 1 DG32-00005D (SENSOR TEMP) and 1 DE92-03671A (ASSY PCB MAIN;NE9900 4 BURNER)"
Near Lacey, WA 98503
Jacob P.
Job Details: 10/07/2020
WASHER-FRONT LOA SAMSUNG WF42H5000AW/A2 Customer concern is that the machine is not spinning at end of cycle. Found 3E2 error stored (Inverter board). Per stg needs new Inverter board. ; ordrng 1 DC92-01531B (Inverter board)
Near Olympia, WA 98502
Jacob P.
Job Details: 10/07/2020
WASHER-TOPLOAD WHIRLPOOL WTW8500DC4 Customer complaint of broken lid. Found left side of lid cracked causing unit unable to open. Needs new lid assy.; ordrng 1 W11102314 (Lid assy)
Near Olympia, WA 98516
Jacob P.
Job Details: 10/07/2020
RANGE FRIGIDAIRE FEFL64FSC Customer concern of unit not heating and light bulb burnt out. Found broken bake element and burnt light bulb. Needs new bake element and light bulb. ; ordrng 1 316538904 (Bulb) and 1 316075103 (Bake element)
Near Sumner, WA 98391
Branden W.
Job Details: 10/07/2020
WASHER-FRONT LOA SAMSUNG WF42H5200AP/A2 11 Customer concern is that washer will intermittently not power on or it will power off mid cycle. Previous company replaced user interface board. Found 120.4 VAC with proper polarity to washer. Main board failing to store power. Needs new main board. Also found multiple door lock failure errors stored. Needs new door lock. Next service 10/16 10-2; ordrng 1 DC92-01803C (ASSY PCB MAIN) and 1 DC64-00519D (Door lock)
Near Olympia, WA 98513
Jacob P.
Job Details: 10/07/2020
RANGE SAMSUNG 401NE59J7850WS/AA "Customer concern is the hot surface light turns on when stove is not in use. Tested ohms on surface elements, found bridge element ohms out of range. Also found fuse on warming center open. Needs new bridge element and warming center.; ordrng 1 DG47-00066A (Bridge element) and 1 DG47-00024B (Warming element)"
Near Lacey, WA 98516
Jacob P.
Job Details: 10/07/2020
DRYER-ELECTRIC LG DLEX3700V "Customer concern of lint trap damaging clothing. Found lint screen and housing warped due to lint buildup under lint screen. Needs new lint screen, housing, and guide; ordrng 1 MCK49049101 (Lint screen housing) and 1 MEA49050001 (Lint screen guide) and 1 ADQ56656401 (Lint screen)"
Near Graham, WA 98338
Nick R.
Job Details: 10/07/2020
DRYER-ELECTRIC SAMSUNG DVE45N5300V/A3 Customer concern that dryer starts as soon as the door is closed. Found the dryer with a stuck motor relay causing dryer to start when the door is closed needs new control board. ; ordrng 1 DC92-01896G (Control board assy)
Near Tacoma, WA 98446
Branden W.
Job Details: 10/07/2020
WASHER-TOPLOAD KENMORE 11029133410 Tech was assigned as a helper;
Near Tacoma, WA 98446
Branden W.
Job Details: 10/05/2020
DRYER-ELECTRIC MAYTAG MEDC215EW1 Customer concern is that timer knob came off. Found timer shaft broken. Needs new timer. Next service 10/7 1-5; ordrng 1 WPW10185982 (timer)
Near Lakewood, WA 98498
Nick R.
Job Details: 10/05/2020
OTHER KENMORE 1069608211 Preformed pm check cycle tested all checks good
Near Gig Harbor, WA 98332
Nick R.
Job Details: 10/05/2020
DRYER-ELECTRIC KENMORE 11068062801 "Customer concern that dryer won't start a cycle. Found dryer with an open thermal fuse, causing the dryer not to start, also found dryer with bad airflow, causing dryer to get to hot, needs new thermal fuse. Installed thermal fuse and vacuumed out dryer, cycle tested found the dryer with poor airflow, advised customers to have vents cleaned before use. ; used 1 WP3390719 (FUSE-THRML) from stock"
Near Eatonville, WA 98328
Branden W.
Job Details: 10/05/2020
WASHER-FRONT LOA WHIRLPOOL WFW6620HC0 Installed new console assembly. All checks good.
Near Eatonville, WA 98328
Branden W.
Job Details: 10/05/2020
DRYER-ELECTRIC SAMSUNG DV400EWHDWR/AA Customer concern is dryer does not heat. Found open heating element causing no heat. Replaced element. Vacuumed inside of dryer. Cycle tested. All checks ok. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock
Near Auburn, WA 98002
Nick R.
Job Details: 10/05/2020
WASHER-TOPLOAD MAYTAG MVWX655DW1 Installed drive hub kit cycle tested all checks good.
Near Olympia, WA 98513
Jacob P.
Job Details: 10/05/2020
DISHWASHER GE GDT545PGJ2BB "Customer complaint of unit not washing dishes anymore. Found spray arms very full of debris. Test cycled water temps at sink, 123deg. Tested drain, checks ok. Advised customer that spray arms are not normally covered and to avoid loading for into the dishwasher. Needs new spray arms. ; ordrng 1 WD22X26621 (Lower spray arm) and 1 WD22X10089 (Upper spray arm)"
Near Lacey, WA 98513
Jacob P.
Job Details: 10/05/2020
WASHER-TOPLOAD KENMORE 1105142510 "Customer concern of washer leaving soap on clothes and not filling enough. Ran rinse and spin, washer filled to proper levels. Advised customer that too much detergent can cause over suds, with high efficiency machines the most that should be used is 2tbsp. Also advised customer that running clean cycle at least once a month will help prevent over suds on clothes. Unit functioning as designed."
Near Olympia, WA 98501
Jacob P.
Job Details: 10/05/2020
WASHER-TOPLOAD WHIRLPOOL WTW5000DW1 "Customer concern of unit making loud squealing sound and machine shaking. Found worn suspension rods and worn hub causing machine to shake. Also found loose drive belt and worn pulley causing squealing sound. Needs new hub, suspension rods, clutch and drive belt. ; ordrng 1 W10528947 (Hub) and 1 W10721967 (Clutch) and 1 WPW10006384 (Belt) and 1 W11130362 (Suspension rods)"
Near Olympia, WA 98502
Jacob P.
Job Details: 10/05/2020
DRYER-ELECTRIC MAYTAG MEDX655DW1 "Installed previously ordered motor. Test cycled, all checks ok."
Near Olympia, WA 98501
Jacob P.
Job Details: 10/05/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Installed previously ordered hinges and inner door panel. Test cycled, all checks ok"
Near Lacey, WA 98513
Jacob P.
Job Details: 10/05/2020
RANGE MAYTAG MER5775RAW "Customer concern of choosing temps and oven not turning on. Customer turned unit on upon arrival, unit started up fine. Test cycled through 200, 250, 300, 350, 400 and 500. All checks ok. Unable to verify complaint at this time. Advised customer to call back if problem persists."
Near Auburn, WA 98001
Nick R.
Job Details: 10/05/2020
RANGE GE JBP30BA2AD Received a bad infinite switch need to be reordered. Also needs a new power cord.; ordrng 1 5304512983 (Power cord) and 2 Wb21x36771 (Infinite switch)s
Near Olympia, WA 98513
Jacob P.
Job Details: 10/05/2020
DRYER-ELECTRIC MAYTAG MEDB855DC4 "Customer concern of dryer making squealing noise. Found worn idler pulley causing noise. Replaced idler pulley. Test cycled, all checks ok. ; used 1 279640 (PULLEY,IDLER) from stock"
Near Graham, WA 98338
Branden W.
Job Details: 10/05/2020
DRYER-GAS KITCHENAID KGYE678BAL0 Installed new high limit and operating thermostat. Cycle tested. Good Temps. Performed airflow test. Test failed. Advised that dryer duct needs to be cleaned asap.
Near Olympia, WA 98513
Jacob P.
Job Details: 10/05/2020
LAUNDRY CENTER GE GUD24GSSJ0WW "Customer concern of dryer making loud scraping sound. Disassembled dryer, found front glue bearings scratched from foreign object, but not worn. Reattached rear bearing after customer removal. Unable to find anything wrong with machine. Assembled dryer, test cycled, checks ok. Advised customer to call back if problem persists."
Near Parkland, WA 98445
Nick R.
Job Details: 10/05/2020
WASHER-FRONT LOA KENMORE 7964172800 Istalled door boot cycle tested no leaks left failed part with customer as it caused a water leak
Near Tacoma, WA 98498
Branden W.
Job Details: 10/05/2020
WASHER-TOPLOAD KENMORE 79631553610 Tech was assigned as a helper;
Near Puyallup, WA 98373
Jacob P.
Job Details: 10/05/2020
WASHER-FRONT LOA SAMSUNG WA54M8750AV/A4 Customer concern of unit leaking. Found cracked drain hose causing leak. Needs new drain hose. ; ordrng 1 DC97-18682C (Drain hose)
Near Tacoma, WA 98498
Nick R.
Job Details: 10/05/2020
WASHER-TOPLOAD KENMORE 79631553610 Installed previously ordered parts cycle tested all checks good
Near Federal Way, WA 98023
Nick R.
Job Details: 10/05/2020
DRYER-GAS KENMORE 11070912990 Installed new motor and start switch cycle tested all checks good.
Near Tacoma, WA 98445
Jacob P.
Job Details: 10/05/2020
WASHER-FRONT LOA MAYTAG MHW6000XR2 "Installed previously ordered ccu and mcu. Test cycled, all checks ok"
Near Gig Harbor, WA 98332
Branden W.
Job Details: 10/05/2020
RANGE GE CGB500P2M1S1 Customers concern is that gas flames too high. Unit is new under warranty. When range was installed it was not converted to propane. Advised unit needs to be converted. AHS does not cover install issues or units still under manufacture warranty.
Near Tacoma, WA 98407
Nick R.
Job Details: 10/05/2020
WASHER-TOPLOAD KENMORE 11021202010 Installed suspension rods cycle tested all checks good
Near Sumner, WA 98391
Branden W.
Job Details: 10/05/2020
DRYER-ELECTRIC WHIRLPOOL RED4440VQ1 Customer concern is dryer does not heat. Found failed contacts in timer causing no heat. Needs new timer. Dryer pulled out and floor damaged prior to service. Next service Wednesday 10/7 10-2; ordrng 1 WPW10185972 (timer)
Near Gig Harbor, WA 98335
Jacob P.
Job Details: 10/05/2020
WASHER-FRONT LOA KENMORE 11045081400 "Installed previously ordered drain hose, pressure hose and retainer. Test cycled, all checks ok."
Near Tacoma, WA 98409
Nick R.
Job Details: 10/05/2020
DRYER-ELECTRIC FRIGIDAIRE FEX831CS0 "Customer complaint that dryer isn't drying. Found dryer has a broken heating element and found broken blower wheel, causing dryer not to heat. Needs new blower wheel and heating element. ; ordrng 1 131476300 (Blower wheel) and 1 131475320 (Heating element)"
Near Auburn, WA 98002
Jacob P.
Job Details: 10/05/2020
WASHER-TOPLOAD KENMORE 11029422801 "Customer concern of unit stopping between wash and rinse cycle. Test cycled empty, checks ok. Test cycled with a load, checks ok. Unable to verify issue. Advised customer to call back if problem persists."
Near Auburn, WA 98092
Jacob P.
Job Details: 10/05/2020
WASHER-FRONT LOA KENMORE 41744142400 "Customer concern of unit shaking and banging, sometimes unable to finish cycle. Found basket completely loose inside tub, no supports. Needs new front tub, rear tub, basket, tub gasket and door boot. Front and rear tub out of stock. AHS to supply parts.; ordrng 1 131525500 (Rear tub) and 1 131618500 (Basket) and 1 134146100 (Tub gasket) and 1 5303937187 (Door boot) and 1 131618600 (Front tub)"
Near Spanaway, WA 98387
Jacob P.
Job Details: 10/05/2020
WASHER-FRONT LOA SAMSUNG WF42H5000AW/A2 11 "Installed previously ordered inverter board. Test cycled with a load, all checks ok."
Near Eatonville, WA 98328
Branden W.
Job Details: 10/05/2020
RANGE JENN-AIR JES9800CAB01 Installed new bake element. Cycle tested. All checks ok.
Near Spanaway, WA 98387
Jacob P.
Job Details: 10/01/2020
RANGE GE JB650SF2SS "Installed previously ordered surface element. Test cycled, all checks ok."
Near Puyallup, WA 98371
Branden W.
Job Details: 10/01/2020
DISHWASHER MAYTAG MDB7600AW2 Complaint that dishwasher does not clean properly. Cycle tested dishwasher. Good water Temps. Good spray pressure. Cleaned upper wash arm rotator. Element heating properly. Found no issues. Advised to run several cleaning cycles as unit has not been used in a couple years.
Near Tacoma, WA 98405
Branden W.
Job Details: 10/01/2020
WASHER-TOPLOAD WHIRLPOOL WTW8500DC5 "Complaint that washer will not fill and shuts off. Test cycled in service diagnostic mode. All components working. Performed recalibration. Cycle tested x3. Unit filling and washing. Errors stored. F7 E5 shift fault. F9 E2 slow drain. F0 E2 suds. Reseated connection at shifter. Ran factory service test. Component tests passed. Tested in normal cycle, mixed load. Operating fine at this time. Cleared error codes. Advised to call if issue returns."
Near Tacoma, WA 98407
Branden W.
Job Details: 10/01/2020
WASHER-FRONT LOA ELECTROLUX EIFLS55IIW0 Installed new door lock. Cycle tested through quick wash. All checks good.
Near Fircrest, WA 98466
Nick R.
Job Details: 10/01/2020
DRYER-ELECTRIC KENMORE 11069822801 "Customer complaint that dryer got hot then stopped working. Found an open thermal fuse, needs new thermal fuse. Checked Temps and airflow both came back good installed new thermal fuse, cycle tested all checks good.; used 1 WP3392519 (FUSE-THRML) from stock"
Near Gig Harbor, WA 98335
Jacob P.
Job Details: 10/01/2020
WASHER-TOPLOAD SAMSUNG WA422PRHDWR/AA 02 "Installed previously ordered suspension rods and tub ring. Test cycled with load, all checks ok"
Near Gig Harbor, WA 98332
Jacob P.
Job Details: 10/01/2020
WASHER-TOPLOAD MAYTAG MVWB880BW0 "Installed previously ordered suspension rods, tub ring, and dispenser. Test cycled with a load, all checks ok."
Near Gig Harbor, WA 98335
Jacob P.
Job Details: 10/01/2020
DISHWASHER GE GDT580SGF8BB "Installed previously ordered wash pump. Test cycled, all checks ok."
Near Spanaway, WA 98387
Nick R.
Job Details: 10/01/2020
DRYER-ELECTRIC AMANA NED4655EW1 "Customer complaint that dryer is making a lot of noise. Found both back roller worn causing dryer to make a lot of noise , needs both back rollers. Installed new rollers cycle tested all checks good ; used 1 349241T (SUPPORT,ROLLER (2 PACK)) from stock"
Near Spanaway, WA 98387
Nick R.
Job Details: 10/01/2020
DRYER-ELECTRIC KENMORE 41784052500 "Installed new wire harness and heating element, cycle tested all checks good"
Near Tacoma, WA 98409
Nick R.
Job Details: 10/01/2020
RANGE OTHER RB525V4WH "Customer complaint that front right burner is broken and that the bake element doesn't work. Found a broke receptacle on the front right burner, also found an open bake element. Needs new front right receptacle and new bake element.; ordrng 1 WB44X10009 (Bake element) and 1 330031 (Receptacle)"
Near Gig Harbor, WA 98335
Jacob P.
Job Details: 10/01/2020
WASHER-FRONT LOA KENMORE 79641382410 Customer complaint of unit not spinning and LE error (locked motor error). Found bad rps sensor causing drum not to turn. Needs new stator assembly. ; ordrng 1 4417EA1002Y (Stator assy)
Near Spanaway, WA 98387
Branden W.
Job Details: 10/01/2020
DISHWASHER KENMORE 665.13469K901 Customer concern is water leaks from airgap when draining. Cleaned hose from airgap to sink. Cycle tested. All checks ok.
Near Tacoma, WA 98406
Nick R.
Job Details: 10/01/2020
WASHER-TOPLOAD KENMORE 11028002010 Customer complaint that washer isn't working. Found washer lid lock broken causing washer not to start a cycle. Needs new lid lock. ; ordrng 1 W10404050 (Lid lock)
Near Tacoma, WA 98445
Nick R.
Job Details: 10/01/2020
WASHER-TOPLOAD KENMORE 11026912691 "Customer complaint that washer leaks a lot of water. Found outer tub cracked causing water to leak out, needs new outer tub and basket. ; ordrng 1 3361596 (Outer tub) and 1 W10814296 (Outer tub gasket.)"
Near Tacoma, WA 98406
Jacob P.
Job Details: 10/01/2020
DRYER-ELECTRIC WHIRLPOOL WED8500DC2 "Came to install new control board, found incorrect part was ordered. Needs new control board. ; ordrng 1 WPW10739349 (Control board), states that autho needed"
Near Fife, WA 98424
Branden W.
Job Details: 10/01/2020
DISHWASHER MAYTAG MDB5601AWS "Deductible waived per HWA. Complaint that dishwasher does not drain. Found glass in pump. Glass damaged pump assembly. Needs new pump assembly. Also found spray arms clogged causing no rotation. Needs new spray arms. Also found door latch jammed causing dishwasher to run even with door open. Needs new door latch. ; ordrng 1 W10421247 (drain pump asm) and 1 WPW10275768 (latch-door) and 1 WP6-917642 (wash arm-) and 1 99002624 (arm, wash (upr) discontinued)"
Near Puyallup, WA 98373
Branden W.
Job Details: 10/01/2020
DISHWASHER SAMSUNG DW80M9550UG/AA Complaint that water left in unit at end of cycle. Doesn't pop door open at end of cycle. Soap left on dishes. 7C wash wall not moving. Dishwasher full of dirty water upon arrival. Drains fine. Needs new main board and water wall assembly. ; ordrng 1 DD97-00484A (ASSY MOTION) and 1 DD97-00498B (ASSY COVER PCB)
Near Tacoma, WA 98446
Jacob P.
Job Details: 10/01/2020
LAUNDRY CENTER KENMORE 41761733810 "Customer complaint of unit intermittently stopping at random periods in the cycle. Customer stated that control board, pressure sensor, motor and lid lock have all been replaced already. Test cycled machine with a load, all checks ok. Advised customer the only other thing it could be is a dead spot on drain pump motor. Informed customer we will order drain pump, but can't guarantee it will fix issue due to failure not happening during appointment. Needs new drain pump. ; ordrng 1 5304515673 (Drain pump)"