Near Edgewood, WA 98372
Branden W.
Job Details:
06/18/2020
DRYER-ELECTRIC SAMSUNG DV50K8600EW/A301
Customer complaint that unit won't start after pressing the start button. Found idler pulley seized and wore through causing belt to come off. Replaced idler pulley cycle tested all checks ok. ; used 1 DC93-00634A (IDLER ASSEMBLY) from stock
Near Puyallup, WA 98374
Branden W.
Job Details:
06/18/2020
WASHER-FRONT LOA WHIRLPOOL WFW95HEDC0
Installed new air trap and pressure switch. Cycle tested. All checks ok.
Near DuPont, WA 98327
Jacob P.
Job Details:
06/18/2020
COOKTOP KITCHENAID KGCK366VSS01
"Installed previously ordered igniter. Igniter still sparking inconsistently. Needs new spark module.; ordrng 1 WPW10110486 (Spark module), states that autho needed"
Near Bonney Lake, WA 98391
Branden W.
Job Details:
06/18/2020
RANGE WHIRLPOOL WFE540H0ES0
Customer complaint that range made hissing noise then tripped breaker. Found terminal block melted. Needs new block and power cord. Advised customer that power cord is not part of appliance and will need to provide a new cord. Next visit 6-22 10-2; ordrng 1 WPW10245259 (BLOCK-TERM)
Near Orting, WA 98360
Branden W.
Job Details:
06/17/2020
DRYER-ELECTRIC FISHER PAYKEL DE7027G1US
Installed new main board. Cycle tested. All checks ok.
Near Tacoma, WA 98404
Jacob P.
Job Details:
06/17/2020
DISHWASHER WHIRLPOOL WDT720PADM2
"Installed previously ordered wash pump. Test cycled, all checks ok"
Near Steilacoom, WA 98388
Branden W.
Job Details:
06/17/2020
DRYER-ELECTRIC SAMSUNG DV42H5000EW/A3 04
Customer complaint that dryer will not heat. Found open heating element causing no heat. Replaced element. Cycle tested. All checks ok. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock
Near Gig Harbor, WA 98335
Branden W.
Job Details:
06/17/2020
WASHER-TOPLOAD MAYTAG MVWB835DW1
Installed new console. Cycle tested. All checks ok.
Near Gig Harbor, WA 98335
Branden W.
Job Details:
06/17/2020
DRYER-ELECTRIC SAMSUNG DV45K6200EW/A3C2
Customer complaint unit making a squealing sound. Found worn idler pulley causing noise. Replaced pulley vacuumed inside of dryer. Cycle tested. All checks ok. ; used 1 DC93-00634A (IDLER ASSEMBLY) from stock
Near Orting, WA 98360
Jacob P.
Job Details:
06/17/2020
DRYER-ELECTRIC GE GFD48ESPK0DG
"Installed previously ordered hi limit and replaced connector. Test cycled, all checks ok."
Near Graham, WA 98338
Jacob P.
Job Details:
06/17/2020
OTHER FRIGIDAIRE PLHS68EESB2
"Installed previously ordered bypass system, frame and paddle. Test cycled, all checks ok."
Near Puyallup, WA 98371
Branden W.
Job Details:
06/17/2020
DRYER-ELECTRIC SAMSUNG DVE50M7450W/A3
Customer complaint clothes are coming out to hot. Says they are getting a h3c code. Found shorted heating element causing constant heat. Replaced element. Vacuumed inside of dryer. Cycle tested. All checks ok. ; used 1 DC47-00019A (HEATER-DRY) from stock
Near Sumner, WA 98391
Branden W.
Job Details:
06/17/2020
WASHER-FRONT LOA SAMSUNG WF45K6500AV/A2 51
Customer complaint that washer rattles in spin. Found bottom screws securing front panel loose causing rattle. Tightened screws. Advised floor is not firm. Washer checks good.
Near Eatonville, WA 98328
Jacob P.
Job Details:
06/17/2020
WALL OVEN SAMSUNG NQ70M7770DG/AA
"Customer complaint of door unmounted. Opened hinges and remounted door. Test cycled, all checks ok."
Near Eatonville, WA 98328
Jacob P.
Job Details:
06/17/2020
WASHER-TOPLOAD SAMSUNG WA52M7750AV/A4
"Installed previously ordered wire harness, ui board and mems sensor. Test cycled with load, all checks ok"
Near Eatonville, WA 98328
Jacob P.
Job Details:
06/17/2020
WASHER-TOPLOAD LG WT1501CW
Customer complaint of debris being deposited into clothes. Found buildup in dispenser drawer and under washplate. Cleaned out dispenser drawer and under washplate. Advised customer to run a few clean cycles back to back to help loosen and wash out old detergent build up. Machine functioning as designed.
Near Graham, WA 98338
Branden W.
Job Details:
06/17/2020
WASHER-TOPLOAD KENMORE 11024922202
"Customer complaint of unit banging in spin cycle and flooding, found unit's pressure switch sticking causing washer to not stop filling and overflow. Found worn suspension pads. Ordered pressure switch and suspension pads rescheduled for 06/19 8-12; ordrng 1 W10337780 (SWITCH-WL) and 1 285219 (PAD) and 1 285744 (PADS (PACK OF 3))"
Near Tacoma, WA 98408
Jacob P.
Job Details:
06/17/2020
DRYER-ELECTRIC MAYTAG GEW9250SU0
"Customer complaint of unit shutting down about 30 minutes into cycle, then is unable to turn the machine back on. Found that after running dryer for a few minutes, locking control, turning off the dryer, and then unlocking control, dryer will not turn back on. Needs new main control. Control board is discontinued, AHS to supply parts. ; ordrng 1 8546219 (Control board), states that autho needed"
Near Enumclaw, WA 98022
Branden W.
Job Details:
06/17/2020
DISHWASHER SAMSUNG DW80K5050UW/AA 01
Customer complaint that dishwasher has OC error. And will not drain. Found failed drain pump causing poor drain. Needs new pump. Next visit 6-18 10-2; ordrng 1 DD31-00005A (Drain pump) and 1 DD66-00045A (VANE-CHECK)
Near Enumclaw, WA 98022
Branden W.
Job Details:
06/17/2020
WASHER-TOPLOAD WHIRLPOOL WTW8500DC0
Installed new tub ring.
Near Tacoma, WA 98446
Jacob P.
Job Details:
06/17/2020
DISHWASHER KITCHENAID KDTM404EBS1
"Customer complaint of unit leaking. Found diverter motor seal worn and leaking. Needs new sump assy.; ordrng 1 W10861526 (Sump assy), states that autho needed"
Near Spanaway, WA 98387
Jacob P.
Job Details:
06/17/2020
DISHWASHER SAMSUNG DW80F600UTS/AA 01
Customer complaint of leak. Found vent motor not sealing all the way causing moisture to get into venting system. Needs new vent assy.; ordrng 1 DD94-01045A (Vent assy)
Near Orting, WA 98360
Branden W.
Job Details:
06/17/2020
WASHER-FRONT LOA WHIRLPOOL WFW8540FW1
"Customer complaint that washer makes a grinding noise while washing. Found rotor bolt broken off inside drive shaft. Needs new wash basket, rear tub and rotor. ; ordrng 1 WPW10544980 (ROTOR) and 1 W10901030 (TUB-OUTER) and 1 W11253212 (Screw) and 1 W10870751 (Stator)"
Near Puyallup, WA 98374
Jacob P.
Job Details:
06/17/2020
RANGE KENMORE 7909912340A
Customer complaint of bottom panel worn through and has holes in it. Needs new bottom panel.; ordrng 1 316400601 (Bottom panel)
Near Tacoma, WA 98445
Branden W.
Job Details:
06/12/2020
WASHER-TOPLOAD KENMORE 11027741600
Installed previously ordered dog agits and dispenser. Test cycled all checks ok.
Near Puyallup, WA 98374
Jacob P.
Job Details:
06/12/2020
WALL OVEN MAYTAG MEW7530DS01
"Installed previously ordered control board. Test cycled, all checks okx"
Near Tacoma, WA 98404
Branden W.
Job Details:
06/12/2020
LAUNDRY CENTER KENMORE 2661532413
"Installed new wire harness, motor, main board. Dryer timer. Cycle tested quick wash. All checks good."
Near Gig Harbor, WA 98335
Branden W.
Job Details:
06/12/2020
WASHER-TOPLOAD LG WT5070CW
Installed new inlet valve. Cycle tested. All checks ok.
Near Gig Harbor, WA 98335
Branden W.
Job Details:
06/12/2020
WASHER-TOPLOAD MAYTAG MVWB835DW0
Cut off seized washplate. Replaced transmission. Installed new washplate. Cycle tested. All checks ok.
Near Auburn, WA 98002
Jacob P.
Job Details:
06/12/2020
DRYER-ELECTRIC KENMORE 11069422801
"Installed previously ordered timer. Test cycled, all checks ok. Performed air flow test, yellow. Advised customer that vent needs to be cleaned soon."
Near Orting, WA 98360
Jacob P.
Job Details:
06/12/2020
DRYER-ELECTRIC GE GFD48ESPK0DG
Customer complaint of no power in dryer. Found high limit burnt causing no power. Needs new high limit t stat.; ordrng 1 WE04X10187 (High limit)
Near Tacoma, WA 98409
Jacob P.
Job Details:
06/12/2020
WASHER-TOPLOAD WHIRLPOOL LSR8233EQ0
"Customer complaint of unit still leaking. Test cycled, found stand pipe backing up and overflowing. Found no issues with machine, advised customer they will need a plumber."
Near Tacoma, WA 98444
Jacob P.
Job Details:
06/12/2020
DRYER-ELECTRIC KENMORE 11060022010
"Customer complaint of unit not heating. Found operating thermostat not cycling temps correctly. Replaced operating t stat. Test cycled, all checks ok.; used 1 WP3387134 (Operating Tstat) from stock"
Near Tacoma, WA 98406
Branden W.
Job Details:
06/12/2020
RANGE LG LRE3083ST/01
Customer complaint that oven temps drop and are off. Found unit fails to heat up to proper temp (tested at 450) also found temps about 45 degrees low. Relay intermittently fails to close. Needs new relay board and temp probe. Declined to repair at this time.
Near Tacoma, WA 98445
Branden W.
Job Details:
06/12/2020
DISHWASHER WHIRLPOOL WDT780SAEM1
Installed new detergent dispenser. Cycle tested. All checks ok.
Near Puyallup, WA 98374
Branden W.
Job Details:
06/12/2020
WASHER-TOPLOAD LG WT5270CW
Customer complaint that wash plate bolt came loose. Reinstalled bolt with loctite. All checks ok.
Near Puyallup, WA 98374
Branden W.
Job Details:
06/12/2020
WASHER-TOPLOAD SAMSUNG WA45M7050AW/A4 03
"Customer complaint that washer is grinding in spin. Found stripped splines on rotor and clutch causing noise and poor operation. Needs new clutch and motor assemblies. ; ordrng 1 DC97-16984A (ASSY CLUTCH) and 1 DC93-00309B (ASSY DD BLDC), states that autho needed"
Near Tacoma, WA 98445
Branden W.
Job Details:
06/12/2020
DISHWASHER GE GSD2100V55WW
Customer complaint that dishwasher will not drain. Found drain solenoid melted causing no drain. Needs new solenoid. Next visit 6-17 1-5; ordrng 1 WD21X10268 (BRACKET & SOLENOID) and 1 WD1X1316 (ARMATURE&LNK)
Near Spanaway, WA 98387
Jacob P.
Job Details:
06/12/2020
DRYER-ELECTRIC KENMORE 11069133413
"Customer complaint of 'AF' error code and dryer making squealing sound. Found worn idler pulle causing squealing sound. Performed air flow test, failed. Advised customer that AF error is restricted air flow and that vents need to be cleaned. Needs idler pulley.; ordrng 1 279640 (Idler pulley)"
Near Puyallup, WA 98371
Branden W.
Job Details:
06/11/2020
DISHWASHER WHIRLPOOL WDT710PAYM6
Customer complaint that dishwasher will not drain. Found clog in high loop check valve hose. Needs new hose. Dishwasher to panel removed and mounting screws removed prior to service as customer replaced drain hose. Declined to repair at this time.
Near Sumner, WA 98391
Branden W.
Job Details:
06/11/2020
DISHWASHER SAMSUNG DW80M9960US/AA
Installed new drain pump. Cycle tested x3. All checks good. Unable to reinstall mounting screws as they were removed prior to service.
Near Sumner, WA 98391
Branden W.
Job Details:
06/11/2020
RANGE HOTPOINT RB7540N5WH
Customer complaint that storage drawer does not fully close on range. Straightened rails. No mechanical failure. Advised to not add too much weight in drawer.
Near Tacoma, WA 98408
Branden W.
Job Details:
06/11/2020
DRYER-ELECTRIC GE DBLR333EE1WW
"Customer complaint that dryer is squealing. Found front drum bearing and glides worn through. Also found worn rear bearing causing noise. Needs new front glides, bearing and rear bearing. ; ordrng 1 WE3M26 (DRYER FRONT DRUM BEARING) and 2 WE1M504 (DRYER FRONT BEARING DRUM SLIDE - WHITE)s and 2 WE1M1067 (DRYER FRONT BEARING DRUM SLIDE - GREEN)s and 1 WE1M462 (DRYER DRUM SLEEVE) and 1 WE1M461 (O RING)"
Near Puyallup, WA 98374
Branden W.
Job Details:
06/11/2020
WASHER-FRONT LOA WHIRLPOOL WFW95HEDC0
F3 e1. F6 e3. F8 e3 errors stored. Customer complaint that washer will stop and produce f3 e1 error and run pump. Has to unplug unit to reset. Needs updated air trap assembly and pressure switch per tech guide. Next service 6-16 1-5; ordrng 1 W10903220 (Air trap) and 1 WPW10448876 (WL switch)
Near DuPont, WA 98327
Jacob P.
Job Details:
06/11/2020
DRYER-ELECTRIC SAMSUNG DV45K6500EV/A3 01
Customer complaint of thumping noise while running. Found crack in drum causing thump. Needs new drum assy.; ordrng 1 DC97-14849A (Drum assy)
Near DuPont, WA 98327
Jacob P.
Job Details:
06/11/2020
COOKTOP KITCHENAID KGCK366VSS01
Customer complaint of front left burner not igniting. Found bad igniter. Needs new igniter.; ordrng 1 WP9782116 (Igniter)
Near Tacoma, WA 98498
Jacob P.
Job Details:
06/09/2020
RANGE SAMSUNG NX58M6850SG/AA
"Customer complaint that when baking cakes in upper oven, not cooking all the way and cooking unevenly. Tested temps in oven, checks ok. Advised customer that upper oven is convection only and to wait 10-15 minutes after oven preheat to achieve true temps. Also advised to use regular bake in lower oven while baking cakes, cookies, etc. Oven functioning as designed at time of service."
Near Tacoma, WA 98408
Branden W.
Job Details:
06/09/2020
DISHWASHER WHIRLPOOL WDT710PAHW1
Customer complaint that dishwasher will not wash. Found loose connection at wash pump causing no wash motor operation. Reseated connection. Cycle tested pump x15. All checks ok at this time.
Near Bonney Lake, WA 98391
Branden W.
Job Details:
06/09/2020
WASHER-TOPLOAD KENMORE 11024052300
Customer complaint that washer leaves oil stains on clothes. Found slude built up under agitator. Cleaned agitator. Advised to run clean cycles. Washer operates normally.
Near Fife, WA 98424
Jacob P.
Job Details:
06/09/2020
DRYER-ELECTRIC MAYTAG MED5100DW0
"Performed pm check. Air flow check green, temps cycling in range. All checks ok."
Near Graham, WA 98338
Branden W.
Job Details:
06/09/2020
WASHER-TOPLOAD MAYTAG MVWB865GW0
"Customer complaint of unit console locking up, not being able to change cycle and not starting. Found console not responding. Needs board ; ordrng 1 W11135391 (Console assembly) and 1 W11162440 (CNTRL-ELEC)"
Near DuPont, WA 98327
Jacob P.
Job Details:
06/09/2020
DRYER-ELECTRIC SAMSUNG DV45H7000EW/A2 02
"Customer complaint of squealing noise. Found worn idler pulley. Replaced idler pulley. Test cycled, all checks ok.; used 1 DC93-00634A (Idler pulley) from stock"
Near Tacoma, WA 98404
Jacob P.
Job Details:
06/09/2020
DISHWASHER WHIRLPOOL WDT720PADM2
"Customer complaint of unit filling but not washing. Found good voltage to wash pump, needs new wash pump.; ordrng 1 W11032770 (Wash pump)"
Near Enumclaw, WA 98022
Branden W.
Job Details:
06/09/2020
DRYER-ELECTRIC LG DLEX3570V
"Customer complaint that clothes are not drying all the way, customer said they have gotten a d 80 error code, found poor airflow. Cleaned moisture sensors. cycle tested temperature and found no mechanical issues. Advised customer to clean vent behind the dryer."
Near Spanaway, WA 98387
Jacob P.
Job Details:
06/09/2020
DISHWASHER ELECTROLUX EI24ID30QS0A
"Customer complaint of unit not turning on. Upon arrival, machine powers on fine. Test cycled, found unit doesn't stop filling. Found debris inside pressure switch causing unit to overfill. Cleared out debris. Test cycled, unit fills properly now. Found drain hose connected to sink has been cut and is missing rubber grommet causing leak. Informed customer unit needs new drain hose or rubber grommet to stop leak."
Near Enumclaw, WA 98022
Branden W.
Job Details:
06/09/2020
WASHER-TOPLOAD WHIRLPOOL WTW8500DC0
Replace tub ring not covered by warranty. Next service 6-12 10-2; ordrng 1 W11161993 (RING-TUB)
Near DuPont, WA 98327
Jacob P.
Job Details:
06/09/2020
DISHWASHER GE GDF540HMF2ES
Customer complaint of broken lower spray arm. Found lower spray arm and manifold adapter stripped causing spray arm to fall off. Needs new manifold adapter and lower spray arm.; ordrng 1 WD18X10051 (Manifold adapter) and 1 WD22X26621 (Lower spray arm)
Near Puyallup, WA 98375
Jacob P.
Job Details:
06/08/2020
DISHWASHER SAMSUNG DW80F600UTS/AA 01
"Customer complaint of dishes not drying and lower door seal tearing. Found no rinse aid in unit and clog in air gap causing unit to not drain. Needs new inner door panel assy.; ordrng 1 DD82-01090A (Inner door panel assy), states that autho needed"
Near Puyallup, WA 98372
Branden W.
Job Details:
06/08/2020
DISHWASHER SAMSUNG DW80K7050UG/AA 03
Customer complaint that dishwasher seal is coming off on left side. Found seal track separating from tub. Needs complete outer tub. Advised part is factory order. ; ordrng 1 DD82-01328A (A/S ASSY-GROSS TUB;DW7000KM)
Near Tacoma, WA 98467
Jacob P.
Job Details:
06/08/2020
DISHWASHER SAMSUNG DW80K5050US
"Customer complaint of unit not turning on and didn't drain. Upon arrival, unit turned on immediately, drain checks ok. Checked power into machine, made sure all connections were secure. Test cycled machine ×3, on last test, power button stopped working. All other keys still functional. Needs new console.; ordrng 1 DD82-01347A (Console)"
Near Auburn, WA 98002
Jacob P.
Job Details:
06/08/2020
DRYER-ELECTRIC KENMORE 11069422801
"Customer complaint of no heat. Found back of unit and back of console removed upon arrival, timer also uninstalled and vent not hooked up and crushed behind machine. Found bad contacts in timer causing no voltage to heating element. Needs new timer.; ordrng 1 WPW10185976 (Timer)"
Near Spanaway, WA 98387
Branden W.
Job Details:
06/08/2020
WASHER-TOPLOAD GE GTW460ASJ4W
"Customer complaint that washer makes noise in spin, beeps randomly and stops mid cycle. Found transmission leaking oil into drive pulleys, user interface switch randomly beeps like a cycle is changed and lid lock fails to lock intermittently. Needs new transmission, belt, pulley, clutch, main control and lid lock. ; ordrng 1 WH38X27335 (PLATFORM TRANS ASM KIT LE) and 1 WH49X25379 (TRANSMISSION PULLEY & NUT) and 1 WH01X24697 (WASHING MACHINE DRIVE BELT) and 1 WH05X24185 (Clutch) and 1 WH22X29556 (UI & CONTROL BOARD TL27 LE) and 1 WH01X27954 (LID LOCK QUICK RELEASE)"
Near Puyallup, WA 98374
Jacob P.
Job Details:
06/08/2020
WALL OVEN MAYTAG MEW7530DS01
"Customer complaint of error code on machine, can't use oven at all. Pulled error codes, F1E1 error stored. Per service matters tech sheet, needs new MRC board.; ordrng 1 W10839510 (MRC Board)"
Near Orting, WA 98360
Branden W.
Job Details:
06/08/2020
DRYER-ELECTRIC FISHER PAYKEL DE7027G1US
151 error again. Needs main board. ; ordrng 1 Board (Main control)
Near Gig Harbor, WA 98335
Branden W.
Job Details:
06/08/2020
WASHER-TOPLOAD MAYTAG MVWB835DW0
Unable to remove washplate without breaking it and leaving washer unusable. Will need to cut washplate out. Ordered new washplate. Next service 6-10 10-2; ordrng 1 W10752187 (Bolt) and 1 W10902814 (Washplate)
Near Eatonville, WA 98328
Branden W.
Job Details:
06/08/2020
WASHER-TOPLOAD GE GTW685BSL1WS
Customer complaint that washer has musty smell and has water that can be heard in it after the cycle is complete. Water noise is balance ring. Advised this is normal. Cycle tested washer. Washer operates as designed. Drain hose in wall 6 inches and secured. Advised to run clean cycle and reduce amount of detergent.
Near Orting, WA 98360
Branden W.
Job Details:
06/08/2020
DRYER-ELECTRIC SAMSUNG DV42H5200EF/A3 01
Customer complaint that dryer will not run. Just hums. Upon arrival found motor not running. Took unit apart and re-seated connections. All components look good. Cycle tested motor x30. Advised to call if issue persists.
Near Auburn, WA 98001
Branden W.
Job Details:
06/08/2020
DRYER-ELECTRIC LG DLEX3250W
"Installed new lint screen housing, baffle and moisture sensor mount. All checks ok."
Near Tacoma, WA 98446
Jacob P.
Job Details:
06/08/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0
"Customer complaint of top left rack adjuster broken causing rack to fall. Replaced rack adjusters. Test cycled, all checks ok.; used 1 W10712395 (Rack adjusters) from stock"
Near Tacoma, WA 98408
Branden W.
Job Details:
06/08/2020
RANGE WHIRLPOOL GS465LELS0
"Customer complaint of no power to the unit after cleaning. Found spark module board, control board, and power supply pcb shorted and burned out. 120 vac into power board. 0 vca out of board. Needs new spark module board, control board, and power supply pcb. AHS to supply parts. Submitted to AHS ; ordrng 1 WPW10331686 (Spark module board) and 1 8523302 (Control board) and 1 9755076 (Power supply pca)"
Near Sumner, WA 98391
Branden W.
Job Details:
06/08/2020
DISHWASHER SAMSUNG DW80J3020US/AA
Customer complaint that dishwasher will not drain. Found dishwasher drains fine but drain line in wall is plugged causing no water to drain. Cycle tested dishwasher by draining into sink. All checks ok. Advised customer they have a plumbing issue.
Near Puyallup, WA 98372
Branden W.
Job Details:
06/08/2020
DISHWASHER SAMSUNG DW80K7050UG/AA 03
Installed new main PCB. Cycle tested. No wash pump movement. 50vac to pump now. Removed pump. Found impeller seized. Needs new pump. Next service 06-17 10-2; ordrng 1 DD82-01314A (Wash pump)
Near Orting, WA 98360
Branden W.
Job Details:
06/08/2020
WASHER-FRONT LOA SAMSUNG WF42H5000AW/A2
Customer complaint that washer will not fill. Found washer not draining so it will not fill. Cleaned drain pump x15. Removed a lot of fabric pieces. Cycle tested. All checks ok. Advised to clean door boot and glass as there is a small amount if water running down front of washer due to poor seal.
Near Eatonville, WA 98328
Jacob P.
Job Details:
06/08/2020
WASHER-TOPLOAD SAMSUNG WA52M7750AV/A4
"Customer complaint of 8C error (mems sensor error). Per Samsung tech guide, needs new mems sensor, wire harness, and sub pcb.; ordrng 1 DC92-02005A (UI Board Assy) and 1 DC93-00665A (Wire Harness) and 1 DC93-00278B (Mems Sensor)"
Near Graham, WA 98338
Branden W.
Job Details:
06/08/2020
WASHER-TOPLOAD MAYTAG MVWC565FW1
Customer complaint that washer will fill but not wash. Clothes are wet. Found F8-E2 (fill time out) error. Drain hose in standpipe about 2 feet. Past p trap causing a siphon when filling and washer to time out. Set drain hose 6 inches in stand pipe and secured with zip tie. Cycle tested with and without a load. All checks ok.
Near Puyallup, WA 98372
Jacob P.
Job Details:
06/08/2020
DRYER-ELECTRIC WHIRLPOOL WED8500DC3
"Customer complaint of squealing noise. Found seized idler pulley causing noise. Replaced idler. Test cycled, all checks ok. ; used 1 279640 (Idler pulley) from stock"
Near Gig Harbor, WA 98335
Jacob P.
Job Details:
06/08/2020
WASHER-TOPLOAD MAYTAG MVWB835DW1
"Customer complaint of no power to console and f6 e2 error (no communication from UI). Upon arrival, console completely dead. Main control diagnostic LED shows main control is okay. Needs new console assy. Console assy is out of stock.; ordrng 1 W10861510 (Console assy)"
Near Kent, WA 98030
Branden W.
Job Details:
06/08/2020
DRYER-ELECTRIC SAMSUNG DV350AER/XAA
Customer complaint that dryer will not dry properly. Found poor airflow and unresponsive moisture sensors causing unit to take a long time to dry and shut down before clothes are dry. Cleaned moisture sensors. Advised customer to have dryer duct cleaned through to the outside.
Near Buckley, WA 98321
Branden W.
Job Details:
06/08/2020
WASHER-FRONT LOA KENMORE 79641982410
Customer complaint that washer shakes. Found shipping bolts still installed. Removed shipping bolts. Cycle tested. Ops good. Found water supply valves leaking at wall left water off. Advised of the issue.
Near Tacoma, WA 98444
Jacob P.
Job Details:
06/08/2020
RANGE KENMORE 7909421340G
"Customer complaint of f10 error (overheat error). Tested ohms on temp probe at low and high temps, ohms in range. Needs new control board.; ordrng 1 316557118 (Control board) and 1 316419141 (Overlay)"
Near Sumner, WA 98391
Branden W.
Job Details:
06/08/2020
WASHER-TOPLOAD LG WT5680HWA
Installed new inlet valve. Cycle tested. All checks good.
Near Orting, WA 98360
Branden W.
Job Details:
06/08/2020
COOKTOP GE JGP336BED1BB
Installed previously ordered ignitor switch. Cycle tested. All checks ok. Checked for gas leaks with sniffer. No leaks detected.
Near Tacoma, WA 98409
Jacob P.
Job Details:
06/08/2020
WASHER-TOPLOAD WHIRLPOOL LSR8233EQ0
"Installed previously ordered drain hose. Test cycled, all checks ok. Left failed part with customer."
Near Puyallup, WA 98375
Jacob P.
Job Details:
06/08/2020
WASHER-FRONT LOA KENMORE 41741100000
"Customer complaint of unit shaking excessively. Checked shocks and bearing, all checks ok. Test cycled with load on high and medium spin speed, checks ok. Adviser customer of proper loading techniques and to call back if problem persists. Collected $75 deductible via cc."
Near Tacoma, WA 98409
Jacob P.
Job Details:
06/08/2020
RANGE WHIRLPOOL WFE515S0ES0
"Installed previously ordered infinite switch. Test cycled, all checks ok"
Near Tacoma, WA 98444
Branden W.
Job Details:
06/08/2020
WASHER-FRONT LOA KENMORE 11042922200
Installed new drain pump. Unable to fully test as water off in the neighborhood.
Near Puyallup, WA 98372
Jacob P.
Job Details:
06/08/2020
DISHWASHER GE GDT580SMF8ES
"Customer complaint of heating element not drying dishes. Found shorted thermistor in flood switch causing no heat. Replaced flood switch. Test cycled, all checks ok.; used 1 WD21X10519 (Flood switch) from stock"
Near Graham, WA 98338
Branden W.
Job Details:
06/08/2020
RANGE FRIGIDAIRE FES367ECB
Installed new bake element. Took oven door apart so customer could clean it. Reinstalled door. All checks good.
Near Sumner, WA 98391
Branden W.
Job Details:
06/08/2020
RANGE GE JGBP26WEV4WW
Installed new bake ignitor. Cycle tested. All checks ok
Near Bonney Lake, WA 98391
Branden W.
Job Details:
06/08/2020
OTHER WHIRLPOOL WRF560SEHZ
Complaint of leak at water inlet valve refrigerator wrapped on pallet in appliance department. No water access. Unable to water test. All components and trends visibly look ok.
Near Spanaway, WA 98387
Branden W.
Job Details:
06/08/2020
WASHER-FRONT LOA SAMSUNG WF45K6200AZ/A2
Customer complaint that washer knocks and produces UB error. Cycle tested with load of towels. Leveled washer legs and secured. Unit operating as designed at this time.
Near Puyallup, WA 98375
Jacob P.
Job Details:
06/08/2020
DRYER-ELECTRIC SAMSUNG DV48H7400EW/A2 02
"Customer complaint of no heat. Found open heating element and seized idler pulley. Replaced heating element and idler pulley. Also found vent behind dryer crushed from dryer being pushed back to far. Fixed vent, replaced heating element and idler pulley. Test cycled, all checks ok.; used 1 DC93-00634A (Idler pulley), and 1 DC97-14486A (Heating element) from stock"
Near Tacoma, WA 98467
Jacob P.
Job Details:
06/02/2020
WASHER-FRONT LOA WHIRLPOOL WFW9550WW10
"Customer complaint of front seal being torn. Found unit with worn bearings causing basket to chew up front tub and door boot. Needs new rear tub, basket, tub gasket, front tub and door boot.; ordrng 1 W10772619 (Rear tub) and 1 WP8181673 (Tub gasket) and 1 WPW10283352 (Basket) and 1 W10250762 (Front tub) and 1 WP8182119 (Door boot)"
Near Gig Harbor, WA 98335
Branden W.
Job Details:
06/02/2020
WASHER-TOPLOAD LG WT5070CW
Customer complaint that washer produces FE (overfill) error. Has to turn water off at the wall. Found inlet valve stuck open causing unit to overfill. Needs new inlet valve assembly. Next service 6-10 10-2; ordrng 1 5221EA1008F (Inlet valve)
Near Tacoma, WA 98444
Branden W.
Job Details:
06/02/2020
WASHER-FRONT LOA KENMORE 11042922200
Customer complaint that washer will not drain. Found worn impeller on pump and debris in filter. Cleaned filter. Needs new drain pump. Next service 6-4 1-5; ordrng 1 280187 (Drain pump)
Near Orting, WA 98360
Branden W.
Job Details:
06/02/2020
DRYER-ELECTRIC SAMSUNG DV42H5200EF/A3 01
Customer complaint that dryer makes noise. Found worn rear drum roller causing noise. Replaced roller. Cleaned and lubed others. Vacuumed inside of dryer. Cycle tested. All checks ok. ; used 1 DC97-16782A (DRUM ROLLER) from stock
Near Orting, WA 98360
Branden W.
Job Details:
06/02/2020
WASHER-FRONT LOA SAMSUNG WF42H5200AF/A2 01
Customer complaint that washer knocks and shakes in spin cycle. Tested without and with a load. Washer operates properly. Found pedestal flexing and creaking. Advised no issues with washer.
Near Gig Harbor, WA 98332
Branden W.
Job Details:
06/02/2020
WASHER-FRONT LOA SAMSUNG WV60M9900AV/A5 01
Customer complaint that upper washer leaks and produces LC1 error after previous company (AE Factory Service) replaced top and lid assembly. Found too not installed fully on right side allowing water to leak. Installed top properly. Cycle tested through full rinse and spin and wash portion of normal cycle. All checks good.
Near Tacoma, WA 98498
Branden W.
Job Details:
06/02/2020
DISHWASHER WHIRLPOOL WDF320PADW1
Customer complaint that dishwasher leaks from airgap and it's not drying. Removed and cleaned hose from airgap to disposal. Hose was clear. But is to small in diameter and causes water to back up. Advised a plumber is needed to install proper hose. Cycle tested dishwasher. No issues found. Good temp from element. Advised to make sure heated dry is turned on. Cleaned sump filter.
Near Milton, WA 98354
Jacob P.
Job Details:
06/02/2020
DRYER-ELECTRIC SAMSUNG DV40J3000EW/A2 01
"Customer complaint of no heat. Found open heating element and seized idler pulley. Replaced heating element and idler pulley. Test cycled, all checks ok; used 1 Dc93-00634a (Idler pulley), and 1 Dc97-14486a (Heating element) from stock"